Upload your CV
Save time when you spot your dream job. Upload your CV with ease.
Save time when you spot your dream job. Upload your CV with ease.
Location-UK, London or London whereabouts
Department- Business Support
Reports to (Line Manager): Director of Finance and Business Support
Responsible for( Line managing): IT Officer and Operations Officer
Grade: E
Contract Type: Open-ended contract
About HelpAge
HelpAge International works with a diverse global network of around 200 organisations across 99 countries to promote the rights of older people to lead dignified, healthy and secure lives.
Through partnership and collaborations, we work to ensure the inclusion of older people across society and strive to deliver a just and fair world for everyone as they get older. Our work is driven by our desire to achieve real impact for older people, to be inclusive, to work in partnership and to learn from our shared experience.
About the Job
The IT & Operations Manager plays a senior leadership role within the Business Support Department, providing strategic oversight of global operations and IT services to enable HelpAge International to deliver its 2030 Strategy, Ageing in a Just World.
The role is responsible for leading the development and delivery of operational and IT services that support evolving ways of working, partner-led programming, and the localisation agenda. The post holder ensures robust systems, processes, risk management, and compliance across operations, IT, and cybersecurity, and works collaboratively across the organisation to support effective service delivery, decision-making, and organisational resilience.
Key areas for impact/influence and responsibilities
To make an impact and influence, the role holder will:
Strategic Operations & IT Leadership
· Lead the development and delivery of the annual Operations & IT plan, budget, and reporting.
· Provide oversight of operational performance through Business Intelligence (BI), KPIs, and regular analysis.
· Manage the Operations & IT risk register, including operational, IT, and cybersecurity risks and incidents.
Operational Systems, Policies, and Services
· Lead and support the delivery of policies, processes, and tools across key operational areas, including contract and partnership management, data protection, environment, systems, and cybersecurity.
· Provide operational advice and support to Global Teams and clusters in London and overseas.
· Support localisation processes, including country office operations and office closures as required.
· Maintain the organisation’s IT resources and infrastructure ensuring they are adequate to our needs and fit for purpose.
· Ensure maintenance of the digital assets and equipment register.
IT Strategy and Digital Enablement
· Lead the organisation’s IT roadmap and delivery of key IT projects and digital tools.
· Ensure appropriate cybersecurity measures are in place and lead the management of cyber incidents.
· Ensure staff are equipped for safe and effective remote working, in collaboration with HR and Operations.
People Management and Collaboration
· Line manage Operations & IT staff and coordinate communities of practice across operational areas.
· Work closely with Business Partners, Global Impact, and Business Development teams to manage operational risks and strengthen partnership and contract management.
· Manage the Operations & IT budget and ensure efficient use of resources.
Skills and experience required
The successful candidate will bring:
· Experience managing projects and task groups to improve operational practice and processes.
· Strong analytical skills, including data analysis, reporting, and identification of trends.
· Knowledge of best practice across multiple operational areas such as partnership and contract management, data protection, security, environment, and IT.
· Experience delivering training and providing operational and IT support in an international organisation, both remotely and in person.
· Ability to provide efficient, responsive operational and administrative support within a changing organisational context.
· Strong collaboration skills and ability to work across teams, functions, and with external partners.
· Alignment with HelpAge values: impact, learning, partnership, and inclusion.
How to apply
Interested candidates are invited to submit their application, including a detailed CV and a cover letter only demonstrating how their skills and experience align with the requirements of the role not later than the deadline 17 June 2026.
Please submit your application through the specified channel, clearly indicating the job title in the email subject. Due to the high volume of applications, only shortlisted candidates will be contacted.
Interested and experienced candidates are requested to submit their CV &Cover Letter Only to the email provided.
The client requests no contact from agencies or media sales.
JOB TITLE:
Fundraising & Partnerships Manager
RESPONSIBLE TO:
Director of Fundraising
LOCATION:
Home based
DURATION:
30-35 Hours Per Week - Permanent
SALARY/GRADE:
Grade 6.4 (£36,043) PA FTE
KEY WORKING RELATIONSHIPS
Fundraising Team
Nation Directors
Public Affairs and Communications Team
Membership Team
Donors, Volunteers and families
ABOUT YOU
You will have proven experience in fundraising, business development, or partnership management, with a track record of generating income and building strong external relationships. Ideally, you will have experience developing fundraising plans, pipelines, or income streams from an early stage, and will be comfortable working in an environment where processes, opportunities, and supporter journeys are still evolving.
You will be confident identifying and pursuing new opportunities, developing compelling proposals and cases for support, and managing relationships with a wide range of stakeholders, including corporate partners, community fundraisers, volunteers, and individual supporters.
We are looking for someone who is proactive, self-motivated, and creative, with strong communication and relationship-building skills. You should be comfortable working independently while also collaborating effectively with colleagues across fundraising, marketing, and operational teams.
Most importantly, you will be motivated by the opportunity to help grow sustainable income that supports children, young people, and families across the UK.
PURPOSE OF THE ROLE
We are looking for a confident, ambitious, and entrepreneurial Fundraising Manager to help grow sustainable income for Adoption UK by building and developing strong relationships with corporate partners, supporters, volunteers, and local communities.
This is an exciting opportunity for someone who enjoys creating fundraising plans from the ground up, developing new partnerships, and turning ideas into sustainable income. The role is ideally suited to someone who thrives in a developing fundraising environment and is motivated by the opportunity to shape and grow underdeveloped income streams into long-term success.
This is an opportunity to help shape the development of a strategic and sustainable approach to fundraising, while continuing to deliver hands-on income across a diverse portfolio.
MAIN DUTIES AND RESPONSIBILITIES
Supported by the Director of Fundraising, take ownership of developing, delivering and monitoring fundraising events and activities in line with our fundraising strategy.
Lead on key income streams to maximise net income and develop sustainable income streams for short, medium and long-term growth.
Monitor and evaluate progress against plans using management information and budgets to produce reports and forecasts as required
Deliver effective supporter journeys to improve supporter experience, retention, and long-term engagement.
Work alongside the Director of Fundraising to develop and implement processes and policies.
Grow and diversify income across corporate partnerships, community fundraising, events, individual giving and digital activity.
Develop compelling proposals and pitches for corporate partners, clearly articulating social value, impact and return on investment.
Build and manage a strong corporate prospect pipeline using research, data and structured follow-up to convert opportunities. Identify opportunities to sponsor projects and activities.
Collaborate with marketing colleagues to develop assets and digital campaigns to support fundraising appeals and events.
Work with all Adoption UK teams to support local fundraising activities in each of the four nations including membership and community teams.
To ensure good working practices in line with Equality and Diversity policies and a pro-active approach is taken to equality, diversity and inclusion issues.
In compliance with the Code of Conduct, demonstrate high standards of personal conduct, courtesy and integrity.
Ensure full compliance with Adoption UK’s Safeguarding policies and procedures, reporting concerns in line with internal policies.
Any other duty as required by the line manager commensurate with the post.
Person Specification criteria
Knowledge And Experience
Qualificationsand Education
Skills and Abilities
Accountability
Behaviours
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
About us
Legacies account for over two thirds of the RNLI’s annual income today and will continue to be a vital fundraising stream for many years to come. Our stewardship offering is evolving. Creating meaningful and personal connections with those who choose to support us with a gift in their Will is what can set us apart from others.
In this role, working alongside your peer, you’ll be responsible for leading and inspiring our Engagement team, with a particular focus on how we steward and grow high-value legacy relationships. You will line manage up to five individuals who deliver both stewardship and awareness activity across their regions, ensuring our supporters receive a seamless and personalised experience and our volunteers are equipped to talk about gifts in Wills.
You’ll collaborate closely with colleagues across Legacy Marketing & Administration, Philanthropy and Regional Engagement teams to ensure we take a more proactive, insight-led approach to identifying and supporting high-value pledgers. Working with your peer, you will shape the culture and direction of the team, ensuring focus, consistency and delivery across a range of key projects.
Your role
As a Senior Legacy Engagement Manager – Stewardship and Blended Giving, you will focus on:
About you
As an experienced fundraising or engagement leader, you’ll be comfortable building meaningful relationships with supporters, working collaboratively across teams and inspiring others to deliver excellent stewardship.
To be considered for this role, you’ll need to have:
For more information and to apply, please visit our jobs page.
Closing date: 14 June 2026.
Interview date: w/c 22 June 2026 (on Teams).
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced Salesforce Administrator to expand capacity and play a key role in the next phase of our organisation-wide Salesforce rollout. Having successfully implemented Salesforce for donor management, we are now expanding the platform to support our international field operations.
Working as part of our International Salesforce team, you will configure a brand‑new Salesforce NPC platform, integrate it with our existing NPSP donor system, and provide day‑to‑day support to users across 18 countries. You’ll be a Salesforce product champion - triaging support tickets, delivering configuration changes, supporting testing, and helping drive continuous improvement across the organisation.
This is a highly collaborative role, working closely with our Salesforce Developer & Product Owner, Project Manager, and stakeholders around the world. Occasional travel to our London office and internationally may be required.
About you
You are a certified Salesforce Administrator with strong experience building and configuring Salesforce from scratch. You’re a confident communicator, an excellent problem solver, and comfortable supporting and training users in an international environment. Experience with NPSP and / or NPC is required. You must be a fluent English speaker with the right to work in one of the following countries: UK, Albania, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania or Ukraine.
About us
Mission Without Borders is an international Christian organisation working with poor and marginalised families and children across Eastern Europe. We support communities through practical, emotional, and sustainable development initiatives - serving people regardless of religion or ethnic background.
Rewards and benefits
Up to 30 days annual leave plus bank holidays
Pension scheme
Flexible working, with occasional travel
Help develop a new international Salesforce platform, transforming the lives of families, children, and communities in Eastern Europe. Working with 18 countries, this is a real opportunity to make a difference.
The client requests no contact from agencies or media sales.
About the role
Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.
What You’ll Do:
You’ll be part of our Disclosures & Training team, working collaboratively to provide administrative and customer service support. This is a front-line role where you’ll:
This role offers a valuable opportunity to apply specialist knowledge alongside practical problem-solving - supporting efficient, compliant, and high-quality disclosure services across thirtyone:eight.
Why You’ll Love Working Here:
If you enjoy delivering excellent customer service, handling detailed processes, and contributing to work that makes a meaningful difference, we’d love to hear from you.
Independent and thought-leading, we equip organisations, churches, other faith groups, individuals and government with safeguarding tools they need



The client requests no contact from agencies or media sales.
The MND Association is in search for an experienced Epidemiological consultant to support a national review of incidence and prevalence estimates for the association in the UK.
In this high impact collaborative post, you will reconcile variation across key datasets, including the MND Register, Hospital Episode Statistics (HES)–derived datasets, and the MND Association’s internal database.
You will work closely with the MND Register team at King’s College London and Oxford University, and be comfortable working with complex population health data in secure research environments.
If you would like to support MND and bring your expert epidemiological and statistical insight to produce a validated, national prevalence estimate, this role could be for you.
Key Responsibilities
All work will be undertaken within the King’s College London Trusted Research Environment (TRE), in line with governance and disclosure control requirements.
The King's College London - Computational Research, Engineering and Technology Environment (CREATE) Trusted Research Environment (TRE) hosts the data within
The TRE itself is ISO 27001 certified and undergoes annual external audits and third-party penetration testing, ensuring ongoing compliance with international information security standards. The following programmes are available within the TRE for analysis; R studio, IBM SPSS, Anaconda, Stata and pgADmin for SQL.
About You
The full consultant brief is attached.
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Equality, Diversity and Inclusion Officer
We are seeking a passionate and knowledgeable Equality, Diversity and Inclusion Officer to join the EDI function on a part-time basis, with a particular focus on supporting the Witness Service.
This role is home-based but will require occasional travel within England and Wales.
Position: 6745 Equality, Diversity and Inclusion Officer
Location: Remote
Hours: Part time, 18.75 per week (flexible - hours to be spread across 3 days between Monday and Friday)
Contract: Permanent
Salary: £15,750 per annum (FTE £31,500 per annum)
Closing Date: 15/06/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
The Equality, Diversity and Inclusion Officer will support the National Equality, Diversity and Inclusion Lead to achieve delivery of meaningful and evidence-based equality, diversity and inclusion (EDI) initiatives across the charity, with a particular focus on the Witness Service. This will include work to help develop the Witness Service, and the charity more widely, to be proactively antiracist.
The EDI Officer will provide advice and guidance in relation to a wide range of EDI queries, including areas such as equality impact assessments, reasonable adjustments and interpretation services. You will help to boost Witness Service employee and volunteer engagement in EDI initiatives and promote best practice.
Key Responsibilities:
About You
You will be passionate about helping to shape inclusive environments that allow our employees, volunteers and service users to feel safe and supported. You will use your EDI knowledge to work with internal and external stakeholders, championing lived experience and intersectionality.
You will need:
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales, both for the prosecution and the defence. The trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
In Return…
Benefits include:
About the Organisation
This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as Equality, Diversity & Inclusion Officer, EDI, advice, information, volunteer, data, criminal justice, community, social welfare, Equality Officer, Diversity & Inclusion Officer, EDI Officer, Equality Diversity & Inclusion Officer.
Please note this role is being advertised by NFP People on behalf of our client. #INDNFP
Key responsibilities:
1. Main Purpose of the Job
To ensure the panel reflects AvMA’s values and that where possible the panel is managed in line with our strategic plan.
To manage and oversee the operation of the specialist AvMA clinical negligence panel to include ensuring the qualifying requirements for panel applicants are relevant and up to date and reflect any important medical and legal developments.
The assessment of panel applications and interviewing of Applicants. Convening meetings of the panel committee, drafting agendas for those meetings and identifying issues to be discussed.
Identify ways for the AvMA panel application process to become more streamlined, efficient and supportive of lawyers making panel applications. To develop the process to ensure it is fit for purpose, relevant and continues to meet the needs of the public.
Ensuring the AvMA database of panel membership and special interests is kept up to date. Giving informal advice to solicitors enquiring about panel membership requirements, liaising and meeting with firms as required.
Travelling and attending key networking events, including AvMA’s three-day (2 overnight stays) annual conference and AvMA annual panel meeting (usually held end Nov, beginning December), engaging with potential AvMA panel applicants, promoting the benefits of accreditation and the junior scheme (Certificates Competence Scheme (CCS)), keeping up to date with medical and legal developments. Speaking at panel meetings and generally to promote the panel.
Working with the conference department to identify relevant topics for panel meetings and conference events.
To improve on the current re-accreditation process to make it more streamlined and user friendly for applicants.
To ensure relevant data from panel applications is captured on the CRM. Regular analysis of panel data, findings shared with AvMA senior leadership team and more widely where appropriate.
To pursue AvMA’s EDI strategy by considering ways in which the panel can be developed to ensure panel members are as ethnically diverse as possible.
To liaise with AvMA’s conference department to advise on any training which may be required to strengthen AvMA panel members knowledge and information base.
To work with the Director Medico Legal services in assessing applications for Certificate of Competence Scheme (CCS) for juniors. To update and work on the Certificates Competence Scheme including organising applicant feedback to ensure this scheme continues to be fit for purpose. To inform and work with panel applicant mentors in strengthening the scheme.
To deliver on administrative requirements such as quarterly reports for trustees, working with AvMA’s Service Delivery Quality and Outreach Committee (SDQOC) as required to update on continued improvement of AvMA Panel Accreditation Scheme.
Dealing with queries raised by AvMA Panel applicants and/or juniors who may have had their applications rejected.
Ensuring AvMA panel template letters and documents are updated
From time to time speaking publicly about requirements for AvMA panel membership, common pitfalls and how to overcome them as well as other matters relating to panel.
To consider client complaints about panel members to determine whether the threshold for disciplinary action under AvMA’s Panel procedures is met.
To manage disciplinary procedure for AvMA Panel members, identify and liaise with adjudicators, prepare documentation, set up the hearing.
To manage appeals against rejection of an application for accreditation/reaccreditation, liaise with adjudicators.
To keep on top of any government, regulatory or other policy changes which may affect the way in which patients can access justice, recover damages and seek redress for adverse clinical outcomes, as well as any improvements or impediments to lawyers undertaking this work.
To develop and grow the AvMA panel accreditation and Certificates Competence scheme membership; to identify cost efficiencies and maximum engagement with AvMA accredited panel solicitors.
Any other duties associated with the role.
2. Skills and Experience
Administration of the AvMA Panel
The bulk of the administration and management tasks do not require specialist skills; however, assistance is provided by the PA to the CEO when required.
AvMA has a Customer Relationship Management (CRM) driven computer system throughout the organisation, the introduction has been phased and the applicant should be confident enough with sufficient IT skills to onboard the new system. The CRM works with Microsoft Dynamics 365 a data driven software solution which is intended to manage, track and store information. AvMA considers IT to be an ongoing commitment and the new panel accreditation manager should be willing to consider ways in which AvMA can maximise the impact of the CRM to improve services and data collection on key issues identified from panel related activities.
Tasks such as updating and preparing new panel application documents and report forms will require medical and legal input, the panel application interview process will involve discussions about topical medico legal issues and for this reason the post would suit someone who has a legal background, ideally qualified as a solicitor or barrister, preferably with clinical negligence accreditation. A a medical background would be helpful.
Assessment of new applications, interviews and dealing with correspondence
The Panel Accreditation Manager is primarily responsible for the assessment of new panel accreditation applications.
The role of Panel Accreditation Manager would suit someone who has practised as a claimant clinical negligence lawyer who is looking to draw on their expertise and experience in a new role.The successful applicant should be confident in assessing former peers and colleagues in a fair and impartial way.
The nature of this work is such that the Panel Accreditation Manager can come into possession of sensitive information, discretion and respecting confidentiality are key qualities for this role.
Reaccreditations
Reaccreditation assessments are done internally by the Panel Accreditation Manager, occasionally assistance can be provided by members of the internal panel assessment team.
AvMA aims to make reaccreditations more straightforward for practitioners and the new appointee will be expected to liaise with the profession to understand where they consider the biggest hurdles to reaccreditation lie and to consider how these can be overcome without compromising standards.
AvMA receives a minimum of 15 applications for reaccreditation per annum, however numbers are usually considerably higher, up to 30 per annum.It is thought that the reaccreditation process could be designed to be more streamlined and user friendly for both the applicant and in house.
Other AvMA Panel assessments
In addition to assessing AvMA panel applications and reaccreditations the Panel Accreditation Manager will need to assess applications from accredited panel members who have changed firms.
Change of firm applications tend to be straightforward if the applicant has been on the panel for some time and is going to a firm where there is another AvMA panel member but the process is more in depth for those going to a firm which does not have another AvMA panel member. The Panel Application Manager needs to be confident that the new firm can meet the minimum standards and supervision requirements required of a first time panel application.
There are about 5 applications for changes of firm rising to a maximum of 10 per annum.
Interim Reviews
From time to time first time applicants may demonstrate that they largely meet the core criteria for AvMA Panel membership but there may be some areas that require improvement.In those cases, AvMA can award the applicant AvMA panel status subject to a review sometime later.The Panel Accreditation Manager is responsible for following up that review and examining progress made.The review is an opportunity to identify if the applicant has succeeded in strengthening the areas of weakness identified.If they have not, they risk losing their AvMA panel status entirely.
There are about 3 interim reviews per annum, currently not exceeding 6.
3. Other
To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.
To undertake other duties commensurate with the post as may be required.
Deputise for the Head of Events when necessary
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a warm, organised and proactive Membership and Individual Giving Manager to help us deepen relationships with our members and supporters.
EDS UK is the leading UK charity dedicated to supporting people living with Ehlers-Danlos syndromes (EDS) and hypermobility spectrum disorders (HSD). We provide trusted information, community connection and advocacy, for better recognition, diagnosis and care. Our members and supporters are at the heart of everything we do.
This role is central to building a sustainable income base that allows EDS UK to continue providing vital support, information and advocacy for people living with EDS and HSD.
As part of a small team, you’ll enjoy a varied role that blends hands-on delivery with strategic thinking. You’ll lead our membership scheme, grow regular giving, and ensure every supporter feels valued, understood and connected to our mission. You’ll bring empathy, clarity and creativity to supporter communications, recognising the diverse needs of our community.
This is a fantastic opportunity for someone who wants to make a tangible difference every day and help shape the future of EDS UK’s supporter experience.
The client requests no contact from agencies or media sales.
The Training Trainer supports the Training Manager in the design and delivery of specialist, evidence-informed trainings programmes for professionals supporting bereaved children, young people and parents across health, social care, community, voluntary and private sectors.
Using trauma-informed, evidence-based content delivered through both digital platforms and in-person, the role ensures professionals have practical tools to identify, respond to, support and/or refer bereaved children, young people and parents.
Main Responsibilities
Communication and Relationships
Knowledge, Training and Experience
Analytical and Judgement Skills
Planning and organisational skills
Qualifications & Training
Essential
· Relevant professional qualification in working in education, training or learning
· Evidence of ongoing professional development and commitment to continuous learning
· Training in bereavement, grief and trauma informed practice
Experience
Essential
· At least three years’ recent experience (in the past six years) of delivering training to professionals
· Experience of facilitating group work
· Experience of planning and designing training programmes
· Experience of liaising with and working alongside organisations that support children, young people and/or adults
· Experience of working with vulnerable communities
· Experience of delivering training using a digital platform
· Demonstrable experience of safeguarding children, young people and vulnerable adults and an ability to practise in a way that promotes this
· Experience of working collaboratively with multi-agency professionals
Desirable
· Experience of working within a bereavement, palliative care of mental health setting
· Experienced in using outcome measures to evaluate practice
Person Specification
Skills & Knowledge
Essential
Benefits
Recruitment Timetable
Application deadline: 16th June 2026 at midnight
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
For further details on the interview process, please refer to our recruitment pack.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland.
We are a growing organisation which aims to improve the mental health of people across the United Kingdom and the Republic of Ireland, through furthering research and good practice in CBT and related professions.
We have more than 27,000 members across the UK, Ireland and overseas, and a growing staff team, who work remotely.
We are looking for an experienced Administration Manager to join the operational leadership team to oversee and manage the administrative department and aspects ensuring consistent, efficient and high-quality service and support across membership, registration and accreditation.
What you’ll be doing
Some of the duties and responsibilities of the role are:
· To keep accurate documentation when logging all complaints, ensuring accurate records for all correspondence
· To set up case files and ensure all correspondence is in a central location for each complaint
· To ensure that all formal complaints are managed in accordance with the BABCP Complaints Procedures
· To ensure that all complaints are dealt with in a timely and professional manner and investigated as directed
· To undertake the initial assessment of complaints on receipt, including reviewing whether complaints meet the initial threshold requirements set out in the BABCP Complaints and Disciplinary Procedures and acknowledging them within specified timeframes
· To identify complaints that are out of scope, vexatious, or otherwise unsuitable for progression, and prepare reasoned recommendations for closure or non-progression
· To support with scheduling the meeting and preparing case files for the panel meetings
· To set up meetings for the purpose of hearing complaints in liaison with all relevant parties
· To support panellists (across the various complaints panels) to ensure that they have all the necessary information to deliver their role effectively
· To gather supporting documentation and data for the purpose of meetings and decision making
· To monitor the Complaints inbox, action and refer as required, exercising sound professional judgement in prioritising, responding to an escalating communication
· To ensure that at every stage of the complaints procedure service users and members receive timely updates regarding the progress of their respective complaints
What we’re looking for
· Experience of working in a similar role and within a regulated environment where standards are set and enforced
· Experience of assessing, analysing or triaging complains, enquiries or referrals, including applying procedural or threshold criteria
· Proven administrative experience and confidence working with case management systems or similar databases
· Demonstrable skills in identifying risk, safeguarding concerns and matters requiring escalation
· Ability to exercise sound professional judgment within a defined framework and justify rationale for decisions made, with strong customer service and interpersonal skills
· Excellent IT skills, particularly in Microsoft Outlook, Word and Excel, and the ability to learn new systems quickly and able to contribute to the preparation of reports relating to compliance and operational efficiency
· Excellent written and verbal communication skills with high level of accuracy and strong attention to detail
· Able to maintain impartiality and hear difficult information in a non-judgemental manner
For further information on the role and its requirements, please refer to the full job descriptions and person specification.
BABCP supports and promotes Equality, Diversity and Inclusion. We welcome applications from people of all backgrounds.
How to apply
Please provide your CV and a cover letter by midnight on 21 June 2026.
Please note
If you have not heard from us by 26 June 2026, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our future vacancies and apply again, as we are always looking for talented individuals to join us.
Feedback will be provided to those who are invited to interview.
The client requests no contact from agencies or media sales.
Position: Quality Assurance and NI Resource Centre Manager
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in Belfast Resource Centre, Annadale Avenue BT7 3JJ
Salary: Starting from £33,044 per annum plus excellent benefits
Salary Band and Job Family: Band 2 Charity
You’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This is a pivotal role at the heart of the MS Society in Northern Ireland. As the Quality Assurance and NI Resource Centre Manager, you will be the driving force behind our NI Resource Centre on Annadale Avenue in Belfast, ensuring it remains a vibrant, well-managed hub for the MS community.
You will play a vital role in connecting the services delivered at the Centre to the wider community, fostering engagement and ensuring our supporters and service users receive excellent care. The Resource Centre is not only a focal point for activities and support but also serves as a key hub for our staff and volunteers.
Your key responsibilities will include:
We are looking for an experienced manager with a background in office administration and team leadership who is passionate about making a difference for people living with MS in Northern Ireland.
Closing date for applications: 9:00 on Friday 5 June 2026.
Please note the successful candidate will require an Access NÍ disclosure check.
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
Caring for you and your family
Thinking about your finances
Enriching your life at work
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS

Are you our next Trusts Fundraising Officer?
If you have a talent for story telling, are looking for a role where your words can make a lasting impact and are passionate about giving vulnerable young people life changing opportunities, then this is the job for you. We’re seeking a talented individual who can tell our story and help secure vital funding from trusts and grant-makers.
Trusts and other grant-makers are an important source of funding for our charity. As we look ahead, we’re expanding our Trusts fundraising portfolio to meet the growing needs of our programmes. This is where you come in.
As our Trusts Fundraising Officer, you’ll be an inspiring storyteller whose enthusiasm for our work shines through in your writing. You’ll play a key role in researching new funders, crafting compelling funding applications and keeping our supporters engaged with our work. Your work will involve developing case studies and gathering evidence to show the need for our services. This will help secure sustainable funding. You’ll be supported by our experienced Trusts Fundraising Manager to build lasting relationships with funders. Together, you’ll keep them engaged and informed about the positive impact they’re making on the young people we support.
The Trusts Fundraising Officer must be self-motivated, well organised, able to multi-task, have good administration skills and understand the “power of the outdoors”. Paid or voluntary experience in a fundraising environment is essential. This is a great opportunity for somebody looking to take the next step in their career, with plenty of scope to develop your skills and experience within a supportive team. Whilst the role is home-based you must live in the South West to ensure easy access for in-person meetings.
The Charity
At the Youth Adventure Trust, we use outdoor adventure to empower vulnerable young people from Swindon, Wiltshire and Somerset to fulfil their potential and lead positive lives in the future. We work with them to build resilience, develop confidence and learn skills that will last a lifetime, helping them to face the challenges in their lives. Dedicated support, guidance and mentoring from our staff and volunteers ensures young people receive the maximum benefit from our long-term intervention. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part.
We’re proud to offer our programmes completely free of charge to participants which means the fundraising team is crucial. With ambitious plans to help more young people over the coming years, our Events Fundraising Officer role is an exciting opportunity to make a real difference. You’ll be well-supported as part of a small fundraising team with a big heart, with plenty of opportunities to visit our programmes and see the tangible impact of your work.
What We’re Looking For:
Outstanding communication skills – You can write clearly, persuasively and passionately. You’re confident speaking to others about the charity’s work.
Writing experience – You have experience writing successful funding applications, proposals, or compelling articles, ideally but not necessarily with a fundraising focus
Fundraising experience - You may not have written a grant application before but you should have some paid or voluntary experience in a fundraising capacity.
Attention to detail – You take pride in your work, have a good eye for detail and a thorough approach.
Creativity - able to put together eye-catching proposals, impact graphics and social media posts.
Self-motivation and organisation – You’re able to manage your own time and prioritise effectively.
Passion for the outdoors and youth development – You understand the importance of giving vulnerable young people outdoor experiences and are willing to put on your waterproofs and join in on our activities and camps to witness first-hand the difference the Youth Adventure Trust makes.
Willingness to learn - if you think you have what it takes but don’t have lots of experience as a Trusts Fundraiser, this role comes with plenty of scope to develop your writing skills and gain experience within a supportive team environment.
Safer Recruitment
The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
We use outdoor adventure and one-to-one support to empower young people to fulfil their potential and lead positive lives in the future.
The client requests no contact from agencies or media sales.
Join us at a pivotal moment for the education sector.
ISBL has launched an exciting new initiative – the Centre for Education Operational Excellence – to strengthen how schools and trusts operate and deliver impact. We are seeking a highly organised, proactive and relationship-focused Events and Partnerships Coordinator to support the delivery and growth of our national conference, regional events, and online programmes.
About ISBL
ISBL is the professional body for school business leaders, supporting the sector through membership, professional development, research, and events. With a strong national reach, we play a key role in improving operational practice across education.
The Centre for Education Operational Excellence
The Centre builds on our expertise, bringing together practical solutions, research, and collaboration to support operational excellence across schools and trusts.
About the Role
We are looking for a highly organised, proactive and relationship-focused Events and Partnerships Coordinator to support the delivery and growth of ISBL’s national conference, specialist regional events, and online event programmes.
This is a varied and fast-paced role combining event delivery, stakeholder engagement, and partnership coordination. You will play a key role in ensuring our events run seamlessly while also supporting the development of meaningful partnerships that enhance the experience for our members and stakeholders.
You will be at the heart of our events programme, supporting everything from logistics and speaker coordination to exhibitor management and sponsor delivery, helping us create impactful, high-quality professional development experiences for school business leaders.
To be successful in the role, you will be an experienced coordinator with excellent customer service and telephone manner; you must have strong organisational and planning skills with the ability to work under pressure and to deadlines, as well as the ability to think outside the box and demonstrate creative flair and work well as part of a team.
Full role details are available in the attached job description.
Please submit:
• Your CV
• A covering letter (max two pages) addressed to Annu Panchal, Head of Events, ISBL, outlining your motivation and suitability and addressing your experience and how you believe this matches the job requirements
You will be informed whether you have been shortlisted by 12:00 noon on Friday 12 June 2026.
Interviews are expected to take place on Friday 19 June 2026.
The client requests no contact from agencies or media sales.