Data Services Administrator Jobs in Belfast

Ideally FT but will consider 28 hours per week for the right candidate. Home based role with occasional travel to London.

The primary function of this role is to support the CEO and Head of Member Engagement with all administrative activities that relate to our existing membership and training, including updating our CRM system (ThankQ), dealing with membership correspondence and growth, hosting webinars via Zoom, and helping to plan and deliver our annual conference (May 10th in 2023) in London. The postholder will report to the Head of Member Engagement. The successful candidate will have extensive experience of CRM systems and customer service, and experience of charities and membership processes will be a distinct advantage. The postholder will also support the CEO in managing relationships with key external stakeholders and dealing with governance. 

Main Duties

• Membership and data:

- Initial contact for all membership, training and stakeholder enquiries

- Processing memberships on ThankQ, to include:

- Importing new contacts and updating contact information as required

- Importing new memberships

- Providing our finance function with the information required to invoice new and renewing members

- Ensuring that ILM Members’ information is accurate and up to date

- Working with the Head of Member Engagement to shape and send appropriate induction materials to new members

- To lead on member data accuracy, efficiency and drive forward any improvements

• Training and events:

- Helping to create new training events on ThankQ and our website

- Overseeing bookings within ThankQ, creating accurate delegate lists and ensuring that Finance have the information required for invoicing

- Assisting with organising events on Zoom, including sending panellist and delegate links

- Starting and hosting webinars, sharing this responsibility with the Head of Member Engagement (this postholder will not actually be delivering any training)

- Helping to process videos and uploading these to the website, after webinars and training have completed.

- Sending certificates, recordings and slides to all delegates after training courses are completed.

- Assisting with the administration of our main qualifications, the Certificate in Charity Legacy Administration and the Diploma in Charity Legacy Management, and all other training programme administration

- Creating name badges and a final delegate list for the ILM Annual Conference in May 2024 (and each year)

• Governance

- Supporting the CEO in sending out Board Papers and other Board communications

- Assisting with Board meeting minutes as required and setting dates for meetings

- Maintaining our secure archive of Board Papers and other documents

• Finance and debt management

-Working to maximise the ILM income / accounts by taking the lead on the identification and chasing of debtors (course sales, membership, and all other outstanding debts) for 0.5 days per week on average

Please download the JD and person specification for further information.

Maternity Cover position from January to October 2024

Full-time

Homebased working in the UK

The Director of Development and Engagement is a member of the Senior Leadership Team and works in partnership with the CEO to lead the development, delivery and co-ordination of the organisation’s strategy.

In this role, you will have oversight across several areas including fundraising, membership engagement, finance and governance and will take the lead in generating income and ensuring the sustainability of the organisation.

The post also holds line management responsibility for three members of staff delivering across multiple areas of work including fundraising, finance, and communications. 

For more information, please download the job description below or visit our website via the ‘Apply’ button.

To apply, please download and complete our application form below. CVs will not be accepted.

This is an ongoing recruitment and interviews will be held as applications are received. We reserve the right to close this advert at any time.

STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity or expression, sex characteristics, HIV status, national origin, genetics, disability, or age. We are open to considering applications for a part-time role that would require a job share.

You will be responsible for overseeing the efficient and effective running of our three respite homes providing our wrap-round services:

• Stress busting Residential Respite Breaks, giving young carers the opportunity to make happy memories.
• Three- week SEAL education booster program including a four-day residential stay at Honeypot, to help young carers who struggle to progress in school due to poor confidence and self- belief that they can learn, to find the confidence that they can succeed in education.
• Wellbeing grants, for essential items no child should lack, such as a clean bed, or new school clothes.
• Face to face outreach including memory making days out at the beach, countryside, or fun park for young carers who never get this experience.
• Pastoral Care promoting the welfare of children and ensuring their needs are being met.
• Healthy Eating and Nutrition, for children who receive free school meals during term time but resort to sugary drinks and snacks during school holidays. Honeypot helps children to perfect a healthy signature dish and provides funds for the ingredients.
• Urgent Pastoral Care, for young carers and their families, who are struggling to cope.

As Operations Director you will be an integral part of the Senior Leadership Team with the responsibility of developing and embedding the new 3-year plan and the Charity’s values, ensuring service delivery supports the overall business strategy and plans of Honeypot, whilst meeting budget guidelines.

Please see the JD for full details.

This is a fixed term position from January 2024 until the end of August 2024.

Please note the closing date for this role is 10pm on Tuesday 5th December 2023.

--

The Organisation

ImpactEd Evaluation (part of ImpactEd Group) is an award-winning social enterprise that exists to help evaluate, understand and improve impact in education. In our education system, we invest huge amounts of time, money and energy in different programmes and interventions to improve outcomes for pupils. Yet far too often, we don’t know what is working – and what isn’t. We address this evaluation deficit, helping organisations and schools to better understand what is working to make a difference to the lives of young people. We do this through a combination of hands-on partnership, training and consultancy, and our digital platform which makes monitoring and evaluation quicker, easier and more effective.

Since being founded in 2017, we have grown rapidly. In 2018, we won the Teach First Innovation Award; in 2019, our work was profiled by the Department for Education; and in 2020, we published the largest pupil-facing piece of research into the impact of lockdown, winning the Fair Education Alliance Scaling Award in the same year. Since then, we have expanded to reach over 1000 schools, 80 education organisations and more than 250,000 young people annually. We are a skilled team of over 30 people, supported by a Board with a track record of social impact and educational development.

This year we have expanded to create the ImpactEd Group, which supports purpose driven organisations to make better decisions using high quality evidence. Our strategy is currently being updated to this effect. As a social enterprise moving towards employee ownership, our commitment across all parts of the Group is to empower our partners to make better decisions on behalf of their beneficiaries and empower our team to make decisions on behalf of the organisation.

The Opportunity

We work with both schools and education organisations such as charities, universities and education technology companies (our ‘impact partners’). Our work with impact partners focuses on helping these organisations to develop their impact evaluation methods and deliver evaluations. We divide this work into four different strands: evaluation design, capacity building workshops, use of our School Impact Platform and external evaluations.  This role revolves around the implementation of the School Impact Platform in particular and focuses on some large-scale projects commencing shortly.

We are looking for a candidate who can lead on school onboarding and engagement. This means they have to have knowledge of the school context and how schools work internally as well as be comfortable communicating with different stakeholders in schools. In particular, you would be supporting schools as they are being onboarded onto the platform (meaning setting up their accounts and data collection tools) and follow up with them regularly to ensure good quality data collection is happening. You would work closely with our Impact Partnerships Officer, who will lead on the project, and our platform lead, who will provide support from a technical and product development side. You would need to be strong in written communication and enjoy engaging with schools and answering their queries.

About You

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Understanding of the UK education system including understanding of school data, roles and terminology

• Experience of working within an administrative and/or customer service role.

• High IT literacy (ability to learn how to use new systems quickly)

• Track record of effective process and project management.

Why Us?

As an organisation we care deeply about creating a meaningful place to work and supporting people to grow personally and professionally. These are reflected in our organisational values and our associated commitments to:

• Agile and flexible working: responsive management, flexible hours, hybrid or fully remote working

• Personal excellence: we invest significantly in professional development, including an external mentor for every staff member, an individual CPD budget, and formal and informal training and support

• Mental health and wellbeing: access to health and wellbeing advice and free therapist support

Diversity and inclusion at ImpactEd Group

As a growing organisation we are committed to:

• Becoming increasingly representative of the sector and geographies that we operate in

• Providing a positive experience of work as part of an inclusive culture led by our organisational values

• Maintaining an annual EDI action plan - led by the internal team and supported by a Board sponsor

What to expect from the recruitment process:

• All applications are anonymised until the point of interview

• We use a recruitment system, Applied, which debiases the recruitment process

• We implement a standardised interview template and competencies matrix.

To Apply

To apply, you will be asked to submit your CV and answer 3 work-based scenario questions and 1 motivation question. 

Applications close at 10pm on Tuesday 5th December 2023. Interviews will take place on 12th and 13th December.

We have an exciting opportunity for a Project Lead to lead the Anti-Social Behaviour Service team in Devon and Cornwall, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you....

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Sick pay allowances, maternity and paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression.

About the role:

The role is home-based with regular travel across Devon and Cornwall. As a Project Lead for the ASB team you will be:

• Managing a small team of ASB caseworkers, allocating cases & analysing data
• Working with the Operations Manager to ensure delivery of the business plan
• Responsible for capturing data & information to ensure the team is outcome based & evidenced
• The subject matter expert for ASB within the service
• Working with key partners to develop mechanisms for identifying & referring those affected by ongoing and persistent ASB
• Completing DSO training to prioritise the safety of service users and ensure compliance with safeguarding policy
• Leading on delivery of training to local agencies
• Attending meetings with funders/commissioners & providing reports
• Playing a lead role in developing VS's ASB work at both local and national levels
• Holding a small caseload when required

You will need:

• As this role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement
• Experience of managing a team
• An understanding of confidentiality and safe working practice in accordance with safeguarding legislation, General Data Protection Regulation and other legal requirements
• Experience of effective delivery of services in the voluntary or statutory sector including complex case management and maintaining case management records
• The ability to build effective working relationships across internal and external stakeholders and work directly with in statutory, voluntary or multi agency settings
• High personal resilience to manage demands of working with ASB
• Competent IT and administrative skills including the use of Microsoft Office packages
• The ability to engage with vulnerable service users.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Skylarks charity is seeking a SENIOR SEND EDUCATION ADVISER who will be part of a small enthusiastic and growing team supporting children with additional needs and their families. This post will complement our existing services and grow our organisational capacity.

Since launching in April 2020, The SEND Advice Service has supported over 1000 families who need legally-based advice in relation to the education needs of their child or young person with SEND. We are adapting to meet demand. This is an excellent opportunity to develop your skills in a rewarding role and gain a strong sense of achievement.

As the Senior Send Education Adviser, you will provide high-quality information, advice and support to children and young people with SEND aged 0-25 years and their parents and carers in line with the SEN Code of Practice and associated legal framework. You will answer queries from the public and provide support in a range of areas relating to SEND education. Most of our queries are in relation to Education, Health and Care plans (EHCPs)

You will manage a small team and oversee the caseload. Your line manager will provide support, guidance and additional training opportunities.

No two days are the same and this is an interesting and varied role that would suit someone who has a good working knowledge of SEN Legislation and the statutory guidance. You will have relevant experience providing support and giving legally-based advice to people seeking help in relation to EHCPs, SEND education and associated matters.

Ideally, the candidate would have completed all of the IPSEA SEN Law training levels 1-3.

The majority of the service is delivered via phone or via video call appointments across the working week during office hours. We also provide weekly in-person meetings which take place at our centre in Twickenham or occasional outreach centres, including our new centre in Hounslow opening next spring. The role will also involve providing training for parent-carers via F2F workshops and webinars.

You will be required to:

• interpret complex information;

• be able to explain complex concepts;

• record the advice given;

• liaise with other key professionals;

• compile formal letters;

• support parents in meetings with other professionals (usually via video call)

• deliver webinars to train parents/guardians on key topics.

Skylarks works in conjunction with a third-party organisation, AMC LTD, on occasion where more specialist advice is needed. Skylarks is looking to increase the knowledge and support offered in-house but will continue to utilise the third party for more complex cases. We also work closely with other education advisers, law firms and statutory services such as SENDIASS, to ensure the best possible outcomes for families and this role will involve building on those relationships.

We currently do not provide support with appeals to the SEND First Tier Tribunal, but we are looking to do so. It would therefore be an advantage if you had some experience in supporting individuals with appeals.

If you have experience of delivering a successful peer support service or volunteer programme this is a genuinely exciting opportunity to develop a new service for an established patient support charity. Based remotely, but able to travel frequently in and around to London, we are seeking a creative, organised and committed programme manager. 

Kidney Care will be working with the London Kidney Network and peer support champions from London NHS Trusts to establish a London-wide kidney peer support service. The ambition is to develop the service to cover the UK.

This is all about connecting people who are living with kidney failure, and applications from people with personal experience of the condition as a patient or carer are encouraged.  

This is a new service for Kidney Care UK and the programme manager will be instrumental in scoping and implementing processes and procedures to deliver a compassionate, safe and valued service. The role will also ensure that all volunteers giving their time to Kidney Care UK have a fulfilling experience and will support colleagues across the organisation to confidently engage and support their own volunteers. 

Safeguarding  

Kidney Care UK is committed to safeguarding and promoting the welfare of children, young people and Adults at Risk and expect all staff and volunteers to actively support this commitment. An DBS check will be required for this role. 

About Kidney Care UK  

Around 3.5 million people in the UK live with chronic kidney disease (CKD). 68,000 are treated for end-stage kidney failure, relying on dialysis or a transplant to keep them alive. Treatments are gruelling and relentless and impact the patients’ ability to work, maintain social interaction and live the life they choose. 

For over 45 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.

Promoting better outcomes for people living with kidney disease we actively seek applications from people who live with CKD or who have experience as a family member or health professional. 

About the Peer Support Service 

The Peer Support Service connects people affected by CKD with a volunteer who shares a similar lived experience.  Alongside partners in the London Kidney Network, we will recruit, train and support volunteers to provide a friendly listening ear and share practical information to build confidence in decision making, explore options and make informed choices about a range of issues from treatment to travel. Patients, their families and caregivers will access the service to request a conversation with someone matched on a range of factors which could include treatment modality, location, age and life experience. 

This is a new service that the Peer Support manager will establish and shape, working effectively with stakeholders to build a trusted service that patients and healthcare professionals want to engage with. This is very much a hands-on role covering all aspects of delivering the service; creating resources and processes; recruiting, training and stewarding volunteers; promotion, and building relationships with NHS renal units to attract service users; and of course, matching individuals to encourage patients to feel empowered to make choices and manage their condition with confidence. 

Applications 

Please send your CV and a covering letter demonstrating how you would be perfect for this role.

Applications invited from Monday 27 November to Monday 18 December by 10am. 

First interviews by Teams, Thursday 21 and Friday 22 December. A second interview will be held in person at our offices in Alton, Hampshire w/c 11 January 2024. 

Who we are

Speakers for Schools is a national social mobility charity. We work across the UK to inspire young people and help prepare them for the world of work through innovative programmes and practical experiences of the workplace. Through our Research and Policy work we seek to change the landscape to ensure every young person has access to high quality work experience opportunities.

We work in partnership with schools and a network of over 700 leading employers to deliver outstanding opportunities for the young people who need our help the most, be they from under-represented groups or areas of disadvantage.

In the last two years our team has grown significantly as we embarked on a mission to help as many young people as possible and to scale our operations accordingly. We are now entering the next phase of that journey which is to focus on the quality of our impact, with work experience for all at the heart of our offer, while exposing young people to all their possible futures through our network of inspirational speakers.

To keep growing and developing our charity and our impact, we need the very best people.

We have huge ambition for both the young people we exist to serve and for our people who all deserve the opportunities to grow, develop and realise their full potential.

We are committed to diversity, inclusion in all forms, while maintaining a culture that is supportive, transparent, values driven and driven by a determination to be the best.

Speakers for Schools Values

PASSION:  We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.

AGILITY:  We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.

INTEGRITY:  We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.

COLLABORATION:  We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.

DIVERSITY:  We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.

Role Summary

This role is crucial in driving forward support for, engagement with and coordination of high-quality and high-impact multi day work experiences for high-need young people across the UK. Experts in the coordination and delivery of multi-day work experiences.

Key Duties / Responsibilities

Strategic purpose:

• Responsible for the end-to-end delivery of opportunities from initial programme scoping with non-income generating employers to securing commitments, monitoring young person applications, programme design and implementation, and employer follow up.

Engagement:

• Responsible for account management of corporate partnerships as agreed by the development team
• Securing commitment from employers to deliver multi-day work experience opportunities.
• Account management for employers throughout their work experience journey.
• Supporting the account management of corporate partners by delivering on their work experience programmes as agreed by the business development team and coordinating with other programme teams to ensure committed delivery takes place.
• Training employers to use SfS products in the coordination and delivery of their placements, including but not limited to Portal and Google Classroom.
• Working closely with Delivery Partners to ensure seamless delivery of work experience opportunities.
• Leading on all employer engagement and meetings with your dedicated accounts.
• Developing and disseminating impact reports to employers at the end of their contract and in line with impact and evaluation framework.
• Working closely with Education team to ensure school engagement in areas of work experience activity and in line with charity’s target areas.

Delivery:

• Providing best practice guidance and advice on work experience programme set up and content.
• Responsible for delivery and completion of own work experience placements and the operational and administrative activity required.
• Providing cover and support for other Work Experience Managers as required.
• Taking ownership of own capacity management using capacity management frameworks to help inform future workload planning.
• Adherence to data compliance, standards, guidelines and best practices to ensure our data integrity and consistency.
• Represent and work to our values as, fostering a culture of positivity, support, respect, and inclusivity, while taking personal responsibility for their attitude, performance, and development.
• Ensure safeguarding best practice is enshrined in all organisational activity.

Experience / Knowledge

Essential

• Experience in a similar environment working with a variety of stakeholders
• Clear and concise communicator, capable of producing written content to a professional quality
• Confident liaising with and managing relationships particularly with stakeholders from all levels
• Comfort and experience in working with technology and data management
• Sociable and confident and able to build and maintain relationships with multiple stakeholders
• Excels at organising their workload and enjoy driving work forward independently
• Has a growth mindset, able to challenge and provide innovative solution

Desirable

• Experience working / creating networks in the South of the UK
• Experience of account management
• Previous experience working with HR/Recruitment/CSR/Engagement teams an advantage
• An understanding of the UK Education System and a familiarity with careers provision within UK schools and colleges would be an advantage
• Proficient use of the Salesforce CRM, to track relationships and ensure proper data management
• Interpreting and using data in Excel and Powerbi

Benefits offered at Speakers for Schools:

• 25 days annual leave plus bank holidays
• Morning of your birthday off
• Pension scheme
• 3 voluntary days per year
• Wellbeing Programme
• Enhanced maternity/paternity/adoption package
• Subsidised office furniture
• Perkbox discounts
• £500 a year training allowance

Diversity at our core

Speakers for schools is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination.

How to apply:

Please apply as soon as possible submitting your CV and a one-page covering letter which outlines your specific interest and ability to successfully fill this role, as well as your salary expectations and current notice period. Please note, if you do not provide a covering letter your application will not be considered.  

Appointees are subject to a successful DBS check, as contact with young people is likely.

You must have the right to work in the UK to apply.

Royal Association for Deaf People (RAD) have an opportunity for a Management Accountant to join our team on a part-time, permanent basis (22.5 hours per week). This is a home-based role with some travel to Colchester and London. In return, you will receive a competitive salary of up to £35,000 per annum pro rata.

RAD encourages honesty and openness. It provides a safe place to work and encourages development and participation. Our values are at the heart of our work. They define TeamRAD – who we are, and how we will behave.

Everyone in TeamRAD is expected to commit to equality, diversity and inclusion (EDI) and to embed associated principles throughout all working practices.

About the role:

As our Management Accountant, your main responsibility is to provide the organisation and its management with prompt and accurate financial information which supports effective decision making. The finance team is small, and the Management Accountant is expected to have some responsibilities to ensure RAD maintains strong internal financial controls and remains robust when there is absence.

Key Responsibilities as our Management Accountant will include:

• Reviewing the monthly payroll preparation and ensuring accuracy, including the coding of costs to departments and projects
• Preparing or overseeing the preparation of all bank reconciliations and other account analysis
• Ensuring that finance documentation is securely stored and destroyed in line with RAD’s data protection and retention policies
• Preparing monthly management accounts and forecasts in line with agreed timelines, including income and expenditure accounts, balance sheet and cash flow forecasts
• Taking an active role in the preparation of the annual budget and outline budgets for future years, in line with strategy
• Working with budget holders, management colleagues and the Business Development team to prepare project budgets for funding applications and/or Commercial Service proposals
• Ensuring processes are in place to accurately allocate time and costs of colleagues to projects and services
• Preparing financial reconciliations of all projects and supporting the Data Insight team with financial information needed for monitoring returns
• Building financial literacy and confidence with budget holders, including ensuring they can use Sage Intacct
• Providing support to the Executive Team and Managers as required
• Takingan active role in the preparation of RAD’s statutory accounts
• Ensuring budget holders receive detailed monthly management accounts within agreed timescales, and deliver regular, timely, accurate financial information and analysis to them to ensure they have a good understanding of the financial situation of all projects and services
• Taking an active role to keep the financial reporting under review to ensure that it meets the needs of all users and adapt where necessary

Essential requirements we’re looking for in our Management Accountant:

• A recognised accountancy qualification – full or part qualification or; Qualified by experience
• Qualifications in BSL, or willingness to achieve minimum Level 2
• Experience of working as a management accountant
• Experience of working within a high performing finance team
• Proficiency in the use of Microsoft Office (Excel/Word/Teams/Outlook)
• Able to process complex financial information and present the results clearly and concisely for nonfinancial colleagues
• Plans and organises resources to meet strict deadlines
• Builds and manages successful inter-departmental relationships
• Responds flexibly to the needs of the business
• Identifies and supports mitigation of risk
• Ability to work under pressure and to tight deadlines
• Good personal presentation and interpersonal skills
• Strong organisational and administrative skills
• Adaptable
• Strong analytical skills
• Logical thinker

If you have a positive attitude, a flexible approach, and would like to join us as our Management Accountant, we’d love to hear from you.

Closing date: Midday, Wednesday 6th December 2023
Interview date: Wednesday 13th December 2023 at our Colchester office

This is a new position funded by the Scottish and Welsh Governments, to increase the availability of free, high quality, expert and locally accessible immigration advice. This role will help to grow Settled’s presence in Scotland and Wales.

You will provide complex immigration advice to EU citizens and their families in Scotland and Wales and work collaboratively with other service providers in those nations and with Settled’s dynamic UK-wide team of multilingual staff and volunteers. 

Your clients will be from all parts of Europe as well as people with EU citizenship who are from other countries, they will include isolated and vulnerable groups such as Roma, and you will work alongside Settled's Ukraine service. 

Much of the advice can be delivered remotely, but some face-to-face advice is expected in Wales and Scotland (we have staff in Newport and Edinburgh) and there will be some travel to meetings within the UK.

The role is full time, but we appreciate that some good candidates may prefer to work part-time, or may prefer to focus either on Scotland or Wales rather than covering both nations. We welcome applications for all options. If you would like to discuss the role before applying, please contact Andrew Jordan at Settled.

We will interview as soon as we receive applications from good candidates so please apply promptly.

Seeking a Senior Network Officer.  This role would suit someone with a background in membership, events and project management with an enthusiasm for engagement.

The cause

New Local is a think tank and network of councils and other organisations working to energise local government and improve public services. At the heart of our work is ‘community power’ - the belief that people should be given the means to transform the places where they live and the services they use. We believe this is key to sustainable, fairer public services and a better society for all. 

We publish research on community power. We campaign for change. And we work directly with public and voluntary sector bodies to help them hand more power and resource over to communities.

The role

In recent months, New Local’s direct work with councils and other bodies to turn the principle of community power into reality has grown considerably. We have also grown our membership and expanded the range of sessions we offer to members.

The role will require someone with the ability to support the complex logistical and administration tasks associated with our programmes to ensure they are run efficiently and to the very highest standards.

Your job will include: 

• Event planning: Excite and engage our network by meticulously designing and delivering the format, content and logistics of our events and online sessions to be of maximum impact and value to them.
• Network building: Share the magic of our network, generate interest in our events and encourage participation. You will recognise the power of our data to improve our offer to members as well as to build our communications.
• Staying fresh: Keeping up to date with the latest developments affecting local government members, their efforts to transform public services and innovative approaches across the sector.
• Production and delivery: Be the on-the-day ‘producer’ for events and online sessions delivering a seamless experience ensuring our members have a smooth, enjoyable and interesting experience from start to finish.
• Working with stakeholders: Proactively and positively work with event stakeholders, including partners, sponsors, and other team members, before, during and after events/sessions to create a vibrant network of collaboration.
• Developing ideas: Along with the rest of the team you’ll help identify new opportunities to increase participation, draw in new councils and expand our work.
• And more... As part of a small, friendly and informal organisation you'll participate in other activities including attending external events, writing blog posts, supporting the delivery of New Local’s vision and ensuring that the organisation’s profile and reputation are maintained and enhanced.

The candidate

Our ideal candidate will be: 

• A warm connector, with experience of building strong, supportive relationships inside and outside teams.
• A natural collaborator, with knowledge of the benefits of peer-learning and network building.
• A developer and deliverer, who has experience of seeing through ideas from conception to completion.
• A systematic thinker, who understands the importance of an organised approach and excellent record-keeping.
• Enthusiastic for the potential of community power with a demonstrable interest in inclusion, participatory engagement and/or local government.
• Driven by achieving change, both in terms of improving our own work and achieving New Local’s broader political and societal goals.
• Above all... we’re looking for someone with an excellent work ethic, full of curiosity and diligence. Someone who will be optimistic, supportive and fun to work with, and never be afraid to pitch in with the rest of the team.

 Location:  New Local operates a highly flexible approach to work location and welcomes applications from across the UK.

The organisation

New Local was founded in 1996. There is currently a team of 17 staff working on practice, research, communications, influencing and peer-learning with our network of over sixty councils and other partner organisations.  New Local operates a ‘work anywhere’ policy but provides office space in the UK for those who require it.  The Senior Network Officer role will sit in the Network and Events team but will work closely with other teams. The Senior Network Officer will report to the Head of Network.

We make every effort to live up to our four core values of being purposeful (i.e. focused on community power), adventurous, supportive towards colleagues and partners, and delivering excellence.

In addition to the advertised salary, we offer: 

• A minimum of 27 days’ holiday a year and ten days holiday over Christmas/New Year
• Flexible working arrangements 
• Regular training opportunities 
• A number of other benefits listed in the job description.

For further details of the role and benefits on offer, please refer to the attachments.  Full information about the role including the Senior Network Officer Job Description and Person Specification can also be found on the jobs page of the New Local website.

Brand Management /Visual design

• Implementing the CTA brand guidelines and applying it in all external comms, including supporting staff to produce creative content

• Use Canva to produce compelling and engaging visual designs/comms assets that align with CTA’s brand personality to support content engagement.

Analytics and Reporting

• Track and analyse the performance of marketing and digital media campaigns and events using relevant metrics and optimise content accordingly

• Create monthly analytics to measure the effectiveness of digital media campaigns and share recommendations for improvements with Leadership group.

Management of External Communication Channels

• Responsibility for CTA’s primary channels of communication, both online and offline ensuring that they are consistently articulating the role and impact of CTA and promoting the wider value and impact of CT to stakeholders. This includes:

• Producing and editing CTA’s membership magazine Together, CTA UK newsletter and nation specific spotlight.

• Working with the Leadership team to ensure production of the magazine is cost neutral by supporting the sale of advertising space and securing sponsorship.

• Planning, writing, coordinating and editing content for CTA’s Blogs, email marketing and other forms of content.

• Working with the directorates to ensure that stakeholders including Department for Transport and other key Government departments are engaged and involved in sharing communication with the CT sector.

Events

• With support from the Leadership Group, plan and develop a yearly calendar of events.

• Manage all aspects of event logistics, including venue selection, catering, audio-visual equipment, transportation, and event materials.

• Contributing to a communications plan for events (where appropriate), including use of the organisation’s social media profiles and website.

• Implement the marketing and communications strategy for CTA UK events and take a leading role in planning and executing UK-wide events.

• Track agreed budgets for each event ensuring value for money and adherence to financial processes.

• Ensure the CRM system is used efficiently in the execution of events.

• Support the development and writing of Health & Safety risk assessments for all events.

• Design event collateral as needed, including liaising with our design agency when required

• Build systems and processes needed to effectively and professionally manage all our events.

• Ensure all event attendees are communicated with regularly and responsible for pro-actively promoting all events to encourage sign ups.

Coordinating Internal Communications

• Responsibility for implementing Marketing, Communications and Events internal guidance and procedures such as CTA’s social media policy, electronic communication policy and external communication signoff procedure.

Press and publicity

• Be the first point of contact for incoming media/press enquiries with responsibility for ensuring that enquires are dealt with by the appropriate member of staff.

• Co-ordinate with team members to produce relevant press releases about CTA’s projects and activities.

• Develop, maintain and grow a press and stakeholder contact list especially transport or community sector specialists and outlets.

Membership Engagement

• Gather stories and content from CTA members

• Connect with colleagues and other stakeholders and present these stories through CTA’s various channels of communications.

• Work with the membership team to improve and maintain a membership mailing list and increase member engagement with CTA’s communications.

• Innovate new ways to engage with our membership.

• Develop effective, engaging and inspiring content to support CTA to build and expand its current membership engaging with new audiences.

• Identify opportunities to make the CTA brand visible online through engagement with sector influencers, and collaborations with members’ accounts.

• Connect and manage relationships with members, CT operators, stakeholders, policy influencers and transport bodies on social media.

Website Management

• Responsible for updating the CTA website and implementing the overall digital presence, including coordinating with staff and external stakeholders to keep it current and up to date.

• Support the ongoing redevelopment of the website, including development of the membership area and integration with CTA IT systems and marketing channels.

Relationship management

• Manage the relationships with key external organisations relating to CTA’s marketing and communications including:

• Companies who produce marketing collateral and other print and design services - ensuring that both long term projects and the creation of new materials are carried out effectively.

• Working with Leadership Group to ensure the delivery of CTA’s twice annual membership publication and evaluation and renewal of the relationship at the end of each year.

Inbox Management

• Manage the CTA marketing inbox and events inbox, regularly checking and replying to incoming emails.

General organisational responsibilities

Values Be an enthusiastic advocate for CTA’s values.

Planning Contribute to the delivery of CTA’s strategy and operational plans. Contribute to service evaluation and development by listening to the feedback of members and trainers.

Reporting Ensure personal record-keeping and reporting is conducted consistently and to a high standard, including generating data for management reporting, saving resources and documents on SharePoint.

Participation Contribute to staff meetings, team meetings, and other meetings as required.

Resources Use the resources of the organisation effectively.

Governance Ensure our administration and customer service work remains compliant with relevant legislation, policies and good practice.

Person Specification: Marketing and Events Executive

Experience & Qualifications

Essential

Can demonstrate experience of planning, creating and delivering innovative marketing campaigns which include range of activities/events delivered within the campaign.

• Can demonstrate experience of planning, creating and delivering events.

• Can demonstrate extensive experience of establishing and maintaining positive relationships with a range of internal/external stakeholders

• Experience of managing different social media platforms and able to use digital channels to improve reach, efficiency and impact of campaigns/messages

• Experience in writing news releases, responding to media enquiries and developing and maintaining strong relationships with journalists and other media outlets both virtually and face to face.

• Experience of writing blogs and articles (print and online)

• Experience of managing digital advertising (including Google AdWords and Facebook Insights)

• Experience of managing website CMS, e-newsletter platforms and form building platforms (SurveyMonkey)

• Educated to degree level or equivalent experience that demonstrates ability

• Experience of analysing and interpreting data.

• Experience of using project management software.

Desirable

• Experience of working within a membership or voluntary sector environment.

• Experience of developing case studies or other qualitative data

• Experience of delivering UK Wide marketing and communications campaigns

Knowledge, Skills and Abilities

Essential

• Excellent verbal and written communication and copywriting skills, with first-rate attention to detail and ability to adapt to suit subject and audience

• Demonstrable knowledge of and advanced skills in Microsoft Office applications (Word, Outlook, PowerPoint, Excel)

• Knowledge of and skills in social media management, with a focus on increasing reach and engagement

• Strong communication skills and ability to work with colleagues across a range of skills and expertise, and to communicate effectively at senior level

• Ability to work on own initiative and organise, plan and manage projects simultaneously, and meet deadlines

• Ability to think strategically and creatively regarding the long-term development of an organisation’s marketing and communications work.

• Excellent graphic design skills.

• Excellent Video capturing and editing.

• Experience of working within a membership or voluntary sector environment.

• Experience of developing case studies or other qualitative data

• Experience of delivering UK Wide marketing and communications campaigns

Desirable

• Understanding and knowledge of the Community Transport Sector And/or the wider community/voluntary sector.

• Knowledge and understanding of using communications to build a membership base and maintain positive member relations.

Values and Behaviors

Essential

• A demonstrable commitment to our organisation’s values.

• A strong commitment to, and understanding of, the principles of equity, diversity and inclusion.

The role will be focused on leading the organisation's fundraising team in order to achieve income generation targets to match the service delivery aspirations of the organisation.

This post holder will be a fundraising professional with integrity, passion, motivation and ingenuity. The postholder will be innovative and creative in their approach in an organisation that welcomes opportunities to do things a little differently.

The key focus of the post will be:

• Maintaining and expanding the current income generation of AWARE
• Developing our fundraising offer through diversifying our fundraising plans whilst focusing on those which are effective
• Supporting the strategic development of the organisation
• Responsibility for the development, delivery, monitoring and evaluation of the organisation's fundraising strategy

Closing date: 12 noon on Thursday 7th December 

Interview dates: Interviews will take place on 15th, 18th & 19th December

Please read the Job Information Pack thoroughly and then complete the Application Form for this role, ensuring you have included contact details, as well as any dates when you will not be available or might have difficulty with the recruitment timetable.

About us:

In2scienceUK’s aim is to promote social mobility and diversity in science, technology, engineering and maths. We do this by leveraging the skills and passion of researchers and STEM professionals to support young people from low socio-economic backgrounds to achieve their potential and progress careers in STEM. 

We are in a pivotal moment of our development. With a new CEO joining in 2021, six new Trustees on our Board and a new five-year strategy launching in 2022, we are set to grow in size and profile. The team is dedicated, passionate and enthusiastic about empowering young people.

What we are looking for: 

In2scienceUk are looking for an Operations Assistant with a background in finance and administration to support our Operations Manager due to our continued growth.

The Operations Assistant will support In2scienceUK by ensuring the smooth running of financial and operational procedures and assist in implementing new policies as the organisation continues to adapt and innovate to meet the demands of our team.

You will be someone who thrives on being highly organised with strong attention to detail. You will also have excellent interpersonal skills to liaise with staff across the organisation as well as external stakeholders and suppliers.

You will be confident in providing communication of new processes clearly and effectively to all staff and ensuring that adherence is maintained with the support of the Operations Manager.

As the Operations Assistant you must be comfortable working independently in a remote environment with experience of working to deadlines and organisational objectives.

We want to hear from people who can passionately represent the interests of the diverse young people that we serve. We are not asking for particular qualifications. We don’t care what school you went to or what your parents do for work. We care about your character, your skills and potential. If you can see yourself making an impact in our organisation, we want to hear from you. 

Duties and responsibilities:

As Operations Assistant you will work closely with the Operations Manager to ensure the continued effective administration and operations of a fast paced charity. You will play a key part in the growth and development of the organisation assisting in the effective roll out of new procedures and processes by offering support and ensuring compliance. 

Your specific duties will include: 

Finance

• Basic bookkeeping, e.g. monthly reconciliation, tracking receipts and expenses, recording invoices.

• Creating invoices for funders and ensuring funds are paid in a timely manner.

• Assisting in creating reports for cross departmental budgets, external audits and Trustee Board review

• Support the payroll process

• Updating Xero and submitting accurate information liaising with suppliers, funders and external bookkeepers.

HR

• Assist in coordinating the recruitment process in line with the organisation's commitment to diversity, equality and inclusion.

• Assist in coordinating the onboarding process of new employees, e.g. carry out DBS checks, setup of work from home provisions and coordinating access to charity software such as Google Workspace and Breathe HR.

• Maintaining staff records and ensuring that all training is up to date and recorded.

• Supporting the Operations Manager in updating operational documentation, e.g. staff handbook and company policies.

Operations

• Assisting the Operations Manager with implementing new processes and ways of working to streamline operations.

• Provide day to day support for all departments through managing shared accounts and be point of contact for enquiries.

• Track office equipment across the organisation and maintain an up to date asset register.

• Obtain quotes from suppliers for equipment and services. Working with the Operations Manager to negotiate the best deals for the organisation.

• Assist in scheduling and organising the logistics of team co-working days, virtual meetings and Trustee Board meetings.

• Provide support to ensure that all organisational compliance documents are kept up to date, including creating and managing an organisational calendar for renewals and reviews.

• Provide support for the organisations IT functions, including acting as a point of contact for hardware support and triaging issues to external IT support services. 

As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The postholder will carry out any other duties as are within the scope, spirit and purpose of the job as requested by the line manager.

Person specification:

Essential:

• Experience of working in a similar role, ideally in a remote working environment.

• Experience of financial accounting incl. reconciliation, processing payments, invoices and expenses.

• Experience of file and record management

• Excellent organisational, time management skills and the ability to adapt and prioritise to changing work loads.

• A team player with a desire to support across the organisation and the ability to work flexibly and efficiently.

• Committed to safeguarding our young people.

Desirable:

• Experience of implementing new systems and processes to improve administration and operations.

• Experience with HR processes including recruitment and onboarding.

• Awareness of best data protection practices and GDPR compliance.

• Excellent IT skills- preferably with prior experience of using the following tools: Google Workspace, Xero, Breathe HR

• Experience of working in a rapidly growing charity

• Experience of building relationships with external suppliers and partners

• Knowledge of legislation around employment, equality and diversity, data protection.

Benefits:

At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your own bespoke training and career development plan with guidance from your line manager to get you to the next level from day one. 

Although we take our career development seriously we also value work life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy. 

You will have 28 days of annual leave per annum, plus bank holidays. 

Commitment to Safeguarding

In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment. 

The following pre-employment checks will be undertaken as applicable: 

• References

• DBS check and/or Overseas criminal records check where applicable

• Self-Disclosure

• Identity check 

• Right to work in the UK

• Evidence of qualifications applicable to the role 

• Confirmation of registration with applicable registered body where applicable

Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure. 

Application procedure:

Please apply to the role through the Charity Jobs platform demonstrating how you meet the competencies outlined above including a CV and cover letter.

Applications close on 8th December 2023. Interviews will be held online on 14th December 2023