Our Second Home (OSH) is a youth movement supporting young people from refugee and migrant backgrounds to build community, develop leadership skills, and flourish into adulthood. Every year, thousands of young people arrive in the UK seeking safety. We believe in their potential and work alongside them to help them thrive.
We run residential programmes that often begin this journey, alongside a nationally certified Leadership Training Programme and regular Youth Hubs in London and Bristol offering year-round community and support.
We are now recruiting a Bristol Community Coordinator to lead and grow our Bristol Hub – a welcoming weekly space where young people connect, learn and lead.
Our Values
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Young People at the Centre – Their creativity and determination guide everything we do
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Acting With, Not For – OSH is built by staff, volunteers and participants together
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Leadership – We create opportunities for young people to step up and grow
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Freedom and Acceptance – We build open, respectful and lasting relationships
Key Responsibilities (Full details in attached Job Description)
Hub Leadership & Delivery
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Lead the safe and effective delivery of OSH Hub sessions year-round
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Plan, deliver and review sessions independently, shaped by OSH’s values and young people’s interests
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Manage referrals and onboarding, ensuring inclusion and accessibility
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Plan engaging hub content, including coordinating external partners
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Act as a consistent youth leader, managing day-to-day delivery and supporting wider projects
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Develop new activities in line with agreed strategy and budgets
Youth Leadership & Volunteers
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Support progression into OSH’s leadership training programmes
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Create meaningful leadership opportunities for young people
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Support local volunteers, including rota coordination, training and wellbeing
Partnerships & Community
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Build and maintain relationships with local partners, referrers and facilitators
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Represent OSH in local youth and refugee networks
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Ensure smooth pathways between the Hub and other OSH programmes
Safeguarding, Systems & National Contribution
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Take responsibility for safeguarding and risk assessments across all hub activity
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Track attendance and engagement using OSH’s CRM (Beacon)
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Handle petty cash and participant reimbursements responsibly
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Identify and respond promptly to safeguarding concerns
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Take part in OSH events, including evenings, weekends and residentials (2–5 nights)
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Contribute stories and reflections for communications and fundraising
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Share learning and best practice with colleagues across the organisation
Signposting & Advocacy
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Build supportive relationships with participants and provide appropriate ad hoc support
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Signpost young people to specialist services where needed (e.g. legal, housing, education, wellbeing)
Person Specification
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Experience planning and facilitating inclusive youth sessions, ideally with marginalised young people and those with lived experience of the asylum system
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Strong understanding of trauma-informed, participatory youth work
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Confidence in safeguarding, risk assessment and participant welfare
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Excellent communication skills in cross-cultural settings
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Ability to build trust, motivate young people and foster belonging
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Strong organisational and administrative skills; able to work independently
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Confident using digital tools (e.g. Google Workspace, CRMs)
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Understanding of the UK asylum context
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Commitment to OSH’s mission and values
Your Application
We welcome applicants of all backgrounds and particularly encourage candidates from global majority communities and those with lived experience of seeking asylum.
You may use AI tools to support clarity, but we value personal insight, motivation and a genuine connection to Our Second Home.
If you care about our mission and are excited by this role, we encourage you to apply – even if you don’t meet every requirement.
Registered Charity 
6 - 10
The client requests no contact from agencies or media sales.
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ABOUT THE ROLE
The Anti-Bullying Ambassador Programme engages young people and teachers to change the attitudes, behaviour and culture of bullying by building skills and confidence to address different situations, both online and offline. We do this by bringing together young people and teachers from multiple schools at full-day regional training events across the UK. Each training day focuses on provided anti-bullying content which our facilitators bring to life through engaging and interactive activities.
This is an exciting opportunity for someone who is highly organised, is reliable and is passionate about facilitating to young people.
Exact locations of school sessions will be provided to successful applicants but please be mindful that this can be across the UK, so a willingness to travel (with some overnight stays) is essential. (Travel and accommodation costs are reimbursed.)
We are particularly interested in facilitators who are based in the Midlands, the North East or the South West.
ROLE ACTIVITIES
- Deliver full-day, in-person training sessions to a range of primary and secondary school aged young people with the aim of empowering young people to tackle bullying behaviour in their schools.
- Undertake preparation activities to familiarise yourself with training session materials.
- Participate in supervision at agreed intervals with the Programme Coordinator and additional trainings and briefings as assessed appropriate.
- Keep young people safe while participating in sessions by adhering to The Diana Award’s safeguarding policy and practice, including reporting all safeguarding concerns and disclosures to The Diana Award’s Designated Safeguarding Lead.
- Book and expense your own travel arrangements, in line with our Expense Policy.
- Collect post-training surveys and input data into Excel and Salesforce.
FEE
£175 per day for paired facilitation, including associated travel time
£215 per day for solo facilitation, including associated travel time
+ travel expenses and accommodation reimbursed in line with our expenses policy
PERSON SPECIFICATIONS
- A demonstrable understanding of issues affecting young people; this could include topics such as bullying behaviour, online safety and mental health
- Confident and engaging facilitator and public speaker, with ability to engage large groups of young people
- Ability to work both as part of a team and work independently, whilst meeting set deadlines
- Excellent organisation and time-management skills
- Passion for providing a platform for young people to have a voice and drive change in their schools and communities.
- An ability to reflect on your professional practice
- Willingness and ability to travel to different locations across the UK, with some overnight stays (max. 3 days of delivery per week); driver’s licence preferred
- Access to a laptop for delivery and administration (The Diana Award is unable to provide one)
- Commitment to adhere to The Diana Award’s safeguarding policies and procedures to keep young people safe at all times
- Commitment to The Diana Award’s vision, values and mission
APPLICATION DETAILS
Application deadline: Monday 09 February at 11:00pm.
Group interview will be held 18 Feburary 2026 in person at our London offices
The successful candidate will be subject to an enhanced DBS or equivalent police check and Right To Work checks.
Please reach out if you require any support with the application process or have questions about the role or the process.
Good luck with your application!
The client requests no contact from agencies or media sales.