Data Services Administrator Jobs in Bristol
For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within.
Our values are: People First, Curious, Bold, Collaborative, Accountable
To find out more about what we do, our values and our generous benefits please visit our website.
About the Role
Reporting to our Operations Manager in the Investment Team this role plays an important part in supporting SIBs Investment Team in delivering funding programmes (grants and loans) to charities and social enterprises. As a member of the operations team the role will contribute to the efficient and effective running of the Investment Team.
The role holder will support the day-to-day delivery of funding programmes, including dealing with initial enquiries from our customers, providing support to our Relationship Managers (internal and external) throughout the customer journey, and providing administrative support to the team.
We are looking for someone who is eager to learn, organised, and has good attention to detail, excellent customer service skills and a desire to support our customers throughout their customer journey. We require someone who is able to manage a varied workload, and keen to contribute to the delivery of our funding programmes.
Key responsibilities
1. Manage relevant email inboxes and respond to enquiries using guidance notes and signposting queries where relevant.
2. Generate, check, validate and send offer documents to customers.
3. Carry out subsidy and due diligence checks and maintain accurate records.
4. Work with the Operations and Relationship Managers to check and authorise payment requests, ensuring all conditions have been satisfied (grants team only).
5. Set up customer monitoring records, send monitoring requests, complete monitoring records and close grant/ loan cases (as required).
6. Carry out audit sampling of grant/ loan cases (as required).
7. Respond to requests for information and produce regular management information reports for the team.
8. Prepare, review and format reports and papers, including for Grant Panels and Senior Management Team.
9. Be responsible for the minutes of Grant Committees, recording decisions taken, pursue actions and report on matters arising (grants team only).
10. Keep customer Salesforce details (e.g. contact details) and SharePoint files and folders (e.g. bank details, signatories, end of grant report tracking) up to date and accurate (as required).
11. Keep fund Salesforce (e.g. reports) and SharePoint files and folders (e.g. fund information, guidance docs) up to date and accurate.
12. Maintain administrative systems to support the on-going efficient and effective running of the team and ensure they are reviewed and updated if needed.
13. Provide administrative and other support to members of the team.
14. Support the operations team with the setup of new funds and the update of established fund policies, procedures and templates (as required).
15. Provide cover for the Operations Manager and the other Investment Team Assistant when they are on leave, and to provide cover for other operations team tasks as required.
16. Ensure that all work factors in customer needs and where possible improves the experience for them.
17. Work within the organisation's values, principles and processes to achieve operational excellence.
18. Adopt our continuous improvement and learning ethos.
19. Support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.
20. Support and contribute to the implementation and delivery of SIB’s strategy.
21. In agreement with line manager, undertake other tasks and work on cross team projects that support the objectives of SIB as required.
Core competencies
- Attention to detail and accuracy.
- Ability to organise and manage a variable workload and work to tight deadlines.
- Excellent customer service skills.
- Ability to both obtain and convey complex information over the telephone and email.
- Ability to multitask, prioritise, work flexibly and willingness to learn new skills.
- Good team player with willingness to assist others but also the ability to work independently.
- Excellent IT skills, including Microsoft Office.
- Commitment to equality, diversity & inclusion, and customers.
- Excellent written and oral communication skills that can be adapted for a variety of audiences.
- Experience reviewing invoices and other financial documentation e.g. to determine evidence of spend.
Desirable competencies
The following skills are desirable but not a requirement for this role and therefore will not impact on interview process.
- Experience using Salesforce.
- Experience of conducting due diligence checks and reviewing legal documentation.
- Understanding of social investment and/or grantmaking.
- Good report writing skills.
We believe in the power of the social economy to build a more equal society.
The client requests no contact from agencies or media sales.
Peer Support Group Development Officer
We have two positions available:
Area 1: Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
Area 2: The North (Leeds, York, Middlesborough, Newcastle Upon Tyne, Liverpool, Manchester etc)
- Please note that you MUST Live in the area/region that you are applying for
Job Type:
Full-Time- 37 hours per week, remote working with travel across region and occasional national travel, flexible working negotiable by prior arrangement.
Overview:
Following the successful application of a National Lottery award, we are seeking two dedicated and compassionate Peer Support Group Development Officers to set up and sustain local peer support groups for people living with and affected by prostate cancer. These roles focus on building on our established networks to expand peer support in defined areas, facilitating group formation, and enhancing service delivery through strategic outreach and resource development.
This role offers a unique opportunity to make a significant impact on the lives of individuals living with and affected by prostate cancer, providing crucial support through community-based initiatives. If you are enthusiastic about volunteer management and community service and have the skills and experience, we are looking for, we encourage you to apply.
Key Responsibilities:
- Group formation and support: Oversee the setup and operation of 10-12 self-sustaining and independent peer support groups within your assigned region across the lifetime of the three-year project. Ensure smooth delivery, monitoring, and evaluation of group activities. Support existing group leaders and organisers to reach more people living with and affected by prostate cancer with tools and resources.
- Volunteer Coordination: Recruit, train, and support volunteer Support Group Leaders. Assist in the co-production of training materials and resources, aimed at creating self-sustainable groups.
- Community Engagement: Conduct outreach to map existing support services and facilitate the integration of these services with the peer support groups. Host local engagement events to boost volunteer recruitment.
- Data and Case Management: Use a Customer Relationship Management (CRM) system to support high-quality volunteer and case management, ensuring accurate data collection to support service outcomes.
- Training and Development: Develop and deliver tailored training programmes for volunteers based on the specific needs of Group Leaders and Organisers. Set up regional forums for sharing best practices and peer networking. Encourage use of Members Portal to share good practice.
- Documentation and Compliance: Ensure compliance with Best Practice Guidance document. Ensure adherence to safeguarding policies to maintain safe governance of peer support groups.
Skills and Qualities Required:
- Strong Facilitation and Communication Skills: Ability to engage effectively with diverse groups. Excellent written and verbal communication skills are essential.
- Project Management: Proven skills in managing complex projects with multiple stakeholders. Ability to meet deadlines and manage a varied workload.
- Volunteer Management: Experience in recruiting, training, and supporting volunteers in community settings. Knowledge of best practices in volunteer management.
- Influencing: Experience of influencing a wide range of partners and stakeholders, and in particular clinicians and voluntary and community providers within the health and wellbeing community.
- Community Development: Experience of developing and delivering community services with a range of stakeholders, including health and social care workers, commissioners, local authority and community and voluntary partners.
- Data-Driven Approach: Experience with data collection and CRM systems and a commitment to data-driven service evaluation.
- Community Sensitivity: Experience collaborating with people with a lived experience of cancer or other long-term conditions. Ability to understand and empathise with community needs.
- Administrative: Strong administration and IT skills to maintain accurate records and documentation.
- Safeguarding Knowledge: A good understanding of safeguarding practices, particularly concerning vulnerable populations.
Educational Qualifications:
- Relevant qualification or experience in Community Development, Psychology, Public Health, or a related field is preferred.
Essential Requirements:
- A genuine commitment to promoting equality, diversity, and inclusion in all aspects of the role.
- Right to work in the UK.
- Willingness to travel within the designated region and, on occasion, nationally when required.
- Live in the area/region that you are applying for:
Area 1: Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
Area 2: The North (Leeds, York, Middlesborough, Newcastle Upon Tyne, Liverpool, Manchester etc
Please provide a CV and a supporting statement that addresses the included questions
We are hiring for two positions. Please indicate which area you are applying for.
You MUST live in the area/region that you are applying for:
Area 1: Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
Area 2: The North (Leeds, York, Middlesborough, Newcastle Upon Tyne, Liverpool, Manchester etc)
The client requests no contact from agencies or media sales.
Advocacy and Healthwatch are powerful allies for change. As one of the UK’s largest providers of advocacy, advocacy-related and Healthwatch services, this role offers an exciting opportunity to make a real difference, putting people at the heart of what you do.
Are you a financial leader with a heart for advocacy? Do you thrive in a collaborative environment and possess a keen understanding of management accounting principles? If so, we have an exciting opportunity for you!
We are dedicated to delivering effective services for those in need of getting their voices heard in the communities in which they live. We’re in search of a Finance Director who can bring expertise, passion, and innovation to our team.
About the Role:
- Responsible for strategic financial leadership, shaping the charity’s financial direction with direction from and reporting to the Chief Executive Officer and Board of Trustees.
- Accountable for and leading on the development and implementation of financial policies, procedures, and controls, ensuring compliance with legal and regulatory requirements, including Data Protection and GDPR.
- Lead on all aspects of financial planning, forecasting, and analysis, ensuring management accounting principles are robust for sound decision making by the Senior Leadership Team.
- Ensure all budget holders are provided with the relevant training and support as non-financial managers on understanding management accounts, how budgets work, staffing appropriately within budgets and dealing with over/under spending ‘in year’ to provide consistent financial decision-making in Operations.
What We Offer:
A chance to be part of a mission-driven organisation that makes a real difference.
An inclusive and supportive team environment.
A role that is both strategic and hands-on, allowing you to see the direct impact of your work.
Opportunities for professional growth and development.
What we need from you
As the ideal candidate, you are a strategic thinker with significant experience in the non-profit sector, ideally with a recognised qualification in management accounting.
You are someone who has a commitment to transparency and ethical financial practices, you have a collaborative spirit and excel in team environments. You are adept at building rapport and fostering relationships with a variety of stakeholders.
If you have the skills and the drive to make a difference, in what we think is a rewarding role, then we would encourage you to apply today and help us drive change for a better world!
As this role is home based with travel, you must have access to a stable home broadband service, good mobile signal, as well as flexibility with working hours. A full driving licence and your own transport would be beneficial for travel to areas where public transport is not readily available.
What happens next
Anyone joining our team is subject to The Advocacy People’s Safer Recruitment pre-appointment checks. Applicants invited to interview will need to bring evidence (photographic where possible) of their right to work in the UK and new employee start dates will only be confirmed once other mandatory checks have been completed.
We look forward to hearing from you!
Closing Date:Wednesday 14th August 5:00pm
Interview Date: To be confirmed
Interview venue: MS Teams
If you would like to discuss the role further, please contact Matthew Hilton.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Programmes Officer
Generating Genius connects students from disadvantaged backgrounds with universities and top businesses in STEM through our various programmes.
The Position
We’re looking for a highly motivated senior programmes officer with excellent organisational and interpersonal skills to run the Schools’ Outreach programmes. These include, but are not limited to, Work Experience Programmes, Corporate Mentoring Programmes and Corporate Insight Days
Annual Rate: £35,000 to £38,000 (pro rata)
Location: This role is mainly remote but there will be a requiremment to travel to schools, companies and event venues across England. Candidates must be based in England and must have the right to work in the UK.
Job Type: 12 months Fixed Term Contract – Full Time (35 hours per week)
Earliest Start Date: Immediate
Security Clearance: DBS Clearance and references will be required.
We are unable to offer sponsorship for candidates who do not have the right to work in the UK.
About the Role
We're seeking an experienced, enthusiastic Senior Programmes Officer (SPO) who is passionate about supporting online and offline learning and programmes. In this role, you will lead the launch of our inaugural online programmes. Your primary responsibility will be to provide day-to-day administrative support for our online and offline schools programmes, collaborating closely with schools and corporate mentors to guarantee a holistic student experience.
If you're someone who thrives in a fast-paced, delivery driven, environment, is committed to delivering high-quality services, and is passionate about advancing online and offline schools programmes, we encourage you to apply. Join us in shaping the future of digital learning at Generating Genius.
Responsibilities and Duties:
● Managing our Generating Genius Schools Outreach programmes
● Leading the launch of our inaugural Online Schools Outreach programmes
● Reporting and creating evaluation models for Schools Outreach programmes
● Monitoring and reporting on student progress during and after programmes
● Organising and creating work experience programmes, mentoring programmes and industry skills workshops
● Run a high-volume rolling student and corporate volunteering mentoring campaign
● Organising and attending events
● Representing the organisation with companies, schools, teachers, and parents
● Ensure compliance with all necessary health and safety legislation for every event.
About You
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
1. Demonstrable programme administration experience
2. Excellent written and verbal communication abilities, enabling independent drafting of documents, virtual learning content, and correspondence tailored to diverse audiences.
3. Proficient in numerical analysis, with a keen eye for detail and accuracy when handling complex data, employing a data-driven decision-making approach.
4. Experience in the use of student records systems and virtual learning environments, including proficiency in managing online assessments.
5. Proven experience in stakeholder management, with the ability to interact confidently and professionally with a wide range of stakeholders across two separate areas.
6. Strong time management and organisational skills, adept at meeting tight deadlines and managing competing priorities, particularly across Schools, with a willingness to seek and utilise support as needed.
7. Customer service experience, coupled with the ability to address complaints and service issues efficiently and professionally.
8. Experience of collaborating effectively within a diverse team, demonstrating a proactive approach, and possessing the capability to work autonomously, along with a dedication to fostering equality and diversity in the workplace.
Additional Required Attributes:
● Confident public speaker and presenter
● Workshop facilitator
● Able to create interactive and interesting activities for both online and in-person events
● Happy working with spreadsheets
● Event Planner
● Regular reporting and evaluation creating and writing skills
Desirable criteria
1. Knowledgeable about e-learning technologies within an educational context, and up to date with current trends in digital education.
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.
Please email your CV and a cover letter outlining why you’d like to work in our team.
Generating Genius is an organisation on a mission to find and develop the next generation of STEM leaders.
The client requests no contact from agencies or media sales.
About the Youth Investment Fund (YIF)
The Youth Investment Fund (YIF) is over £300m of capital and revenue grants, funded by the UK Government.
YIF is a commitment to young people to transform and level up the out-of-school youth sector. It will provide truly innovative youth facilities in levelling up priority areas, and early-stage/seed resource funding to underpin them, enabling more positive activities that deliver improved outcomes for young people.
Phase 1 was launched in January by Children in Need on behalf of the UK Government delivering £12 million of funding for small-scale projects and we’re now delivering phase 2.
Our aim is to deliver grants for up to 300 facilities that:
- represent positive value for money,
- are environmentally sustainable,
- and enable positive activities for young people aged 11 to 18 (up to 25 for young people with Special Educational Needs and Disabilities)
in eligible places across England, by 2024/25
For further information on YIF please visit the Youth Investment Fund website.
About Social Investment Business
For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within.
Our values are: People First, Curious, Bold, Collaborative, Accountable
To find out more about what we do and our values please visit our website.
About this role:
This role plays an important part in enabling the YIF team to support the delivery of the Fund and to provide excellent customer service to its grantees.
We are looking for someone who: is motivated by our mission and is looking for an administrative position at SIB. You will need to like working with numbers, be good at scheduling calls and engaging with customers and have excellent attention to detail.
Key responsibilities
1. To support effective triage of YIF grants to enable timely monthly disbursements to take place.
2. To ensure that calls are scheduled with each grantee due a disbursement in each month.
3. To support the team with reconciling spend evidence.
4. To undertake these calls with each grantee, checking the figures they have shared through the grantee community in Salesforce, updating these figures diligently and accurately.
5. To collect additional information on the progress of each grantee’s capital project, updating relevant fields in Salesforce diligently and accurately.
6. To collate all relevant updates from each month’s calls, and share this reporting with the Senior Relationship Manager and Head of Property Funding to enable accurate cross-checking with the finance team and timely reporting to DCMS.
7. To manage the customer inbox on a daily basis and respond to enquiries from customers using guidance notes and where necessary escalating queries to the YIF Admin Team Leader in the first instance.
8. To maintain grantee tasks in Salesforce and ensure that Relationship Managers are aware of any actions that have arisen from monthly calls.
9. To provide support where necessary to external Relationship Managers.
10. To support general administrative coordination across approved grants, most particularly those relating to disbursements, data input, data checking and task management.
11. To work within the organisation's values, principles and processes to achieve operational excellence.
12. To adopt our continuous improvement and learning ethos.
13. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.
14. To support and contribute to the implementation and delivery of SIB’s strategy.
15. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.
Core competencies
· Good team player with willingness to assist others
· Self-motivated, with high energy and an engaging level of enthusiasm
· Previous experience of using a CRM system, ideally Salesforce
· Excellent Microsoft Office Skills, including Word, Excel and PowerPoint
· Excellent customer service skills
· Good numeracy/analytical skills
· Well organised with attention to detail
· Excellent written and oral communication skills that can be adapted for a variety of audiences
· Ability to multitask, work flexibly and willingness to learn new skills
· Ability to negotiate, anticipate and solve problems and to support others to do so
· Ability to deal sensitively and diplomatically with people from all levels with a calm, professional and friendly attitude
Desirable competencies
Advanced Excel skills
We believe in the power of the social economy to build a more equal society.
The client requests no contact from agencies or media sales.
We are looking for someone with good administrative skills to join our small and friendly Services Delivery Team. You will provide admin support across the organisation and be responsible for setting up family support courses, both locally and online. This will include liaising with parents/carers, professionals as well as staff and volunteers.
The successful individual will be responsible for supporting all teams with data entry. Along with a colleague, the role has first line responsibility for Check-In Check-Out, our safeguarding procedure for staff and volunteers, including monitoring, recording outcomes, chasing non-compliance and producing a range of reports. You will also train others on this procedure. We are looking for someone who can provide admin support across the organisation, including taking minutes.
You will have extensive administrative experience and have completed a range of admin tasks. The successful individual will have good accuracy, time management and be able to work successful on their own initiative. Good communications skills, both verbal and written as well as good IT skills are essential. You will be able to type at a minimum of 40 words per minute, without errors.
Ideally the successful individual will be located within 1.5 hours travelling distance of Hatfield, Hertfordshire as our head office is based in that location and you would be required to go in from time to time. As this is a home-based role you are required to have a suitable quiet and confidential space in which to work, along with a good broadband connection.
The salary for 35 hours per week is £23,868.35 per annum.
Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.
Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.
Closing date: Tuesday, 30th July 2024
Interview date: Tuesday, 13th August 2024
Job Title: Programmes Administrator
Salary: £22,500.00
Working Hours: 35 hours per week
Location: Home based
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday (pro rata).
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.
Our Programme Delivery Team is an integral part of our for every parent strategy, we support our commissioned contracts, our branch Infant feeding support and our Infant Feeding line on free at point of access support across the UK.
We are seeking a capable Programmes Administrator to provide administrative support for our Project teams, NCT Baby Cafes, NCT Infant Feeding Line and our Peer Support Team. The post holder will work with the staff, practitioners and volunteer teams to ensure the smooth delivery of our projects within Programme Delivery.
About the Role
Working closely with the contracts manager, our projects teams, commissioned services manager and our infant feeding services manager, you will be responsible administration support across the Programme Delivery department:
· Supporting branches with delivering drop-ins and peer support training,
· Reviewing grant documentation
· Support branch funded services including generating contract documentation.
· Monitoring budget
· Generate contract assignments for NCT Practitioners delivering on branch contracts including management of NCT Practitioner holiday and sickness cover.
· Approving expense claims for practitioners and staff within our programmes.
· Support with administration of volunteer peer supporters and the central training of cohorts.
You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily and have a keen attention to detail.
About you
- Experience in working within a busy team supporting many different projects?
- Able to work unsupervised and confident in your organisation and prioritisation skills?
- Able to look at processes and identify and communicate efficiencies ?
- Comfortable communicating with a wide range of colleagues throughout NCT?
If so, please read the job description available on our website.
What we offer
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date: 28/07/2024
Interviews: Week beginning 05/08/2024.
Interview format: Virtual video call – flexible around your working day. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.
The client requests no contact from agencies or media sales.
About Us
Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.
The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.
This is an exciting opportunity for someone who wants to make a difference and is passionate about using data to change lives.
About the opportunity
As an Impact Analyst, you will work within a team across 2-3 social impact projects initially. An example of one of the programmes you will become a key part of delivering is a community based, preventative emotional resilience and wellbeing pilot called Turning Tides.
Turning Tides is a two-year pilot programme testing innovative means of protecting and promoting the mental health and wellbeing of vulnerable young people along the North Yorkshire Coast. The programme leverages local organisations and their expertise, providing each young person a dedicated coach who works to identify a participant's strengths and ambitions – and takes a community-based asset development approach to match those goals with opportunities in the local area.
Responsibilities
Your responsibilities will include.
· Overseeing all data related aspects of the programme including data collection, extraction, cleaning, analysis, reporting, and presentation.
· Gathering and analysing quantitative and qualitative data to measure the impact of service innovations for the programmes you are working across. Produce regular reports and insights that aid decision making to continuously improve programme design.
· Taking initiative to propose and implement relevant analyses to the project to maximise positive impact for participants with the programmes you are supporting.
· Building relationships and working at times directly with Delivery Partners (VCSE organisations who are delivering the frontline services for the programme) to ensure they are able to use the data systems accurately and effectively,
· Identifying opportunities for process automation and improving utilisation of management data by colleagues across the programme.
· Supporting the Programme Lead on all operational and project management needs, including coordination of team activities and providing other administrative support.
· Working with the Investment Lead and colleagues in Finance, to ensure invoices for outcomes achieved by participants within programmes are processed.
· Engaging with other analysts across BOP to share learnings from your own project and implement learnings from other projects in your own.
Competencies
To take on the above responsibilities, we will be looking for you to demonstrate strengths in the following competencies:
· Curious and Inquisitive: You crave knowledge and consistently seek learning opportunities. You look for patterns and ask questions that nobody else has thought to ask.
· Data and Analytical Skills: You are good with numerical data and analysis and are able to accurately assimilate information and develop critical insights to inform decisions.
· Passion and desire to make a positive difference to the lives of vulnerable people.
· Problem Solving: You can make sense of something complex and recommend practical solutions.
· Adaptable: You can adapt easily to changes in work. You are flexible and act as an advocate for change.
· Communication: You can confidently communicate your ideas verbally and in writing. You can simplify complexities and adapt your communication so others can understand.
· Autonomy: You take ownership of your tasks and can plan and manage your own time to achieve them.
· Relationship Building and Teamwork: You can build credible and trusting relationships both internally and externally.
· Attention to Detail: You are detail focussed and you ensure the work you produce is accurate and of a high quality.
· IT and Data Analytic Skills: You have a strong working knowledge and understanding of Excel and PowerPoint, and you embrace the opportunity to learn new IT applications.
· Previous Power BI experience would be advantageous.
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.
• We offer a Salary Sacrifice Pension Scheme.
• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.
• We also offer Private Medical Insurance on successful completion of your probation period.
• You will be able to access Learning and Development opportunities.
PLEASE NOTE: We are only accepting applications through our recruitment platform Applied.
First round interviews are likely to take place 15th/16th August and potentially w/c 19th August
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ROLE SUMMARY
We are looking for a creative, engaging and resourceful Administrator who can support the Youth Engagement Team at Ocean Generation to deliver our brand of Ocean Intelligence to young people across the globe. The successful candidate will be instrumental in our aim to inspire thousands of young people to engage in Ocean action.
KEY RESPONSIBILITIES
General Admin:
• Supporting with the day-to-day tasks of the Youth Engagement Team, including managing the youth inbox, booking co-working space, sourcing and purchasing materials, generating certificates for participants, etc.
• Managing the team project plans via Monday and team events calendar to ensure the smooth running of all events.
• Building new contact lists for potential partnerships to widen our reach and maintaining current database.
• Supporting the Youth Engagement Lead in the training of Interns
• Improving current processes to be more streamlined and increase team productivity
Marketing and Promotion:
• Designing content on Canva to ensure that all Youth Engagement materials are up-to-date and on brand
• Updating content on websites and platforms when required
• Uploading Youth Engagement content to YouTube
Monitoring and Evaluation:
• Collating partner feedback through Typeform and Mentimeter to inform future developments of all Youth Engagement Programmes
• Assisting in impact tracking
Event Support:
• On the ground support assisting in the running of stalls and youth engagement activities at large scale events across the UK, engaging young people in fun and informative Ocean-themed activities and challenges
ABOUT OCEAN GENERATION:
Established in 2009 by film producer Jo Ruxton, we have galvanised a growing wave of change by exposing the threat of plastic pollution to our health and the health of our Ocean. Our award-winning documentary ‘A Plastic Ocean’, was named by Sir David Attenborough as “one of the most important films of our time” and ignited mass public awareness about the impact of plastic on our Ocean.
Today we address the full range of human actions threatening the Ocean with a particular focus on engaging young people.
• Our vision is a world where the Ocean is freed from human threats.
• Our mission is to bring the Ocean to everyone, everywhere.
SKILLS & EXPERIENCE REQUIRED
Essential:
•Analytical: proven ability to improve systems and processes
•Microsoft whizz: advanced level knowledge of Microsoft Office Suite (Word, Excel, Outlook, Teams, Forms, etc.)
•Well organised and able to manage several tasks in a variety of projects simultaneously, keeping accurate notes and completing follow up actions
•Excellent communication skills: comfortable speaking in public, can quickly connect with people to establish positive relationships, presents information clearly
•Self-motivated and able to work autonomously, using own initiative, when necessary
•A passion for the natural world and our Ocean!
Desirable:
• Familiarity with Typeform, Mentimeter, Canva, Wordpress, Monday dot com
• Experience of working in remote or hybrid teams
Salary: £12,500 per annum (£25k pro rata)
Contract Type: This will be a part-time, 12 month Fixed Term Contract (with the possibility of extension). 2.5 days a week (to be worked Mondays to Thursdays – exact days to be determined with successful candidate)
Please note, proof of the right to work in the UK will be required.We are committed to safeguarding children and vulnerable adults, so successful candidates will undergo an enhanced DBS check and provide two references.
HOW TO APPLY
Submit your CV and a brief cover letter (max 500 words), explaining why you feel you suit this role.
Deadline for applications: 9am Monday 5th August
Interviews: Monday 12th and Tuesday 13th August (N.B. there will also be a pre-interview task to complete)
Submit your CV and a brief cover letter (max 500 words), explaining why you feel you suit this role.
Deadline for applications: 9am Monday 5th August
Interviews: Monday 12th and Tuesday 13th August (N.B. there will also be a pre-interview task to complete)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Twins Trust our mission is to:
· Provide twins, triplets or more – and their families – with the information needed to make informed decisions.
· Facilitate a network of community support.
· Ensure that our community’s unique needs are understood by the professionals who care for them and reflected in research, care standards and public policy.
Membership Officer
This is an exciting opportunity to join an ambitious and talented team in maximising income from a committed membership base.
With a healthy existing membership base, this role will support the Membership Manager and Head of Development in ensuring that membership administration runs smoothly from the perspective of both external and internal stakeholders.
Contract: Permanent
Hours: Four days per week (30 hours) (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £24k - £27k pro rata
Reports to: Membership Manager
Work location: Hybrid/remote. Office space in London Bridge and Woking, although entirely remote option is fine.
Closing date: 28 July 2024
Purpose of the role
- To provide excellent customer services as the main point of contact for Twins Trust's members, dealing with enquiries from new and existing members and updating membership records on the CRM database.
- Process direct debit payments (twice per month) generate and distribute relevant communication to members, and maintain accurate records relating to income on the database, Microsoft Dynamics
- Work with the Finance team to reconcile income and process Gift Aid payments
- Support the Membership Manager in ensuring that membership processes – including processing income - are efficient, effective and implemented consistently
- Support the Membership Manager with the implementation of recruitment and retention campaigns
- Support the Membership Manager and Head of Development in providing reports and updates to help develop a compelling membership offer (including exclusive discounts) which delivers sustainable income
Ideal candidate
The ideal candidate will have experience in managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations), have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.
Person specification
Essential
- Experience of administering individual giving, direct marketing or membership schemes.
- Experience working in a CRM, Microsoft Dynamics experience a plus.
- Excellent attention to detail.
- Excellent communications skills.
- A creative and analytical approach to problem solving.
- Enthusiasm for the issues we work on.
Desirable
- Experience working with online payment/donation platforms, extracting and manipulating data.
- An understanding of GDPR Compliance
- Strong communication skills, both written and verbal.
- Strong IT skills, including SharePoint and advanced Excel.
For the full job description and person specification please refer to the pdf attachment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Twins Trust our mission is to:
· Provide twins, triplets or more – and their families – with the information needed to make informed decisions.
· Facilitate a network of community support.
· Ensure that our community’s unique needs are understood by the professionals who care for them and reflected in research, care standards and public policy.
Membership Manager
This is an exciting opportunity to join an ambitious and talented team in maximising income from a committed membership base with lots of potential.
With a healthy existing membership base, this role will support the Head of Development in evaluating and enhancing our membership offer to secure sustainable income for Twins Trust. You will be supported by a Membership Officer.
Contract: Permanent
Hours: Four days per week (30 hours) (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £35k - £37k pro rata
Reports to: Head of Development
Work location: Hybrid/remote. Office space in London Bridge and Woking, although entirely remote option is fine.
Closing date: 28 July 2024
Purpose of the role
- Accountable for Twins Trust’s annual membership income, delivering a high-quality membership journey through all phases of membership
- Advise on member-focused strategies, plans and measurement that improve member recruitment and retention
- Line manage one Membership Officer, guiding them to provide excellent customer service to Twins Trust's members, process all membership income and update membership information on the database, Microsoft Dynamics
- Support the Head of Development and team in ensuring that membership processes – including processing income - are efficient, effective and implemented consistently
- Draw intelligence from our membership database, analysing data and providing reports to inform decision-making about our membership offer
- Collaborate with fundraising colleagues to maximise fundraising opportunities reaching our membership pool
Ideal candidate
The ideal candidate will have experience in delivering a membership programme as well as managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations), have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.
Person specification
Essential
- Experience of delivering and marketing membership schemes
- Experience working in a CRM and analysing data to inform decision-making, Microsoft Dynamics experience a plus.
- Excellent communications skills and attention to detail
- Knowledge of GDPR compliance and data protection
- A creative and analytical approach to problem solving
- Customer-focused in product development and promotional activities
- Able to collaborate with a team of various disciplines or work independently as required
- Strong IT skills, including SharePoint and advanced Excel.
- Enthusiasm for the issues we work on.
Desirable
- Working understanding of admin processes relating to membership
- Experience working with online payment/donation platforms, extracting and manipulating data.
- Experience of creating a strategy around membership schemes
- Line management experience
For further information please refer to the full Job Spec pdf attached.
The client requests no contact from agencies or media sales.
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
Last year alone, nearly 25,000 professionals working on the frontline received our training. Over 79,000 adults at risk of serious harm or murder and more than 99,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last seven years, almost 5,000 perpetrators have been challenged and supported to change by interventions we created with partners, making nearly 15,000 adult and child victims of their abuse safer.
Together we can end domestic abuse. Forever. For everyone.
Role Summary:
- The Communications and Marketing Officer post is in the Communications and Marketing team, within SafeLives’ External Relations Directorate.
- The Communications and Marketing Officer supports the delivery of our key messages to advance our mission of transforming the response to domestic abuse.
- The Communications and Marketing Officer will work closely with the Communications and Marketing Manager to enhance SafeLives’ profile and reputation as a trusted expert in data, voice and practice.
- This role is instrumental in marketing our training courses, products, research, and services to professional audiences.
- The Communications and Marketing Officer develops and produces high-quality, engaging content for our website, social media platforms, newsletters, and other communication channels.
- The role involves coordinating with internal teams to ensure consistent messaging and branding across all SafeLives’ communications. And tracking and analysing the effectiveness of external communication campaigns.
Hours: 37.5 hours per week.
Location: London office/Bristol Office/Remote.
Benefits
- 34 days' holiday including public holidays'
- Flexible working eg compressed hours
- Cycle to work scheme
- Eye Care Vouchers
- Pension scheme with 4% employer contribution
- Childcare Vouchers
- Employee Assistance Programme
- Clinical Supervision
- Holiday Purchase Scheme to buy up to an additional 5 days
- Enhanced Family leave Policies
- Enhanced Sick pay
- Professional Development Fund
- Individual learning budget
- Restorative Practice Training
- Time Off In Lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: 9.00am on Thursday 15th August 2024.
SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.
No agencies, please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As our Legacy and In Memory Fundraiser you will develop our plans to maximise income, consolidate and develop processes and build important relationships with a range of donors to ensure we can continue to provide palliative care to our communities for many years to come.
· Are you passionate about making a difference to patients with life-limiting illnesses and their families in Weston-super-Mare and North Somerset?
· Could you inspire donors to leave a lasting gift to Weston Hospicecare and help secure our future?
· Would you like to utilise your superb organisational and administration skills to balance a varied workload and maximise income in these important areas?
We would love to hear from you.
Weston Hospicecare is seeking a passionate and self-motivated fundraiser to develop and grow our Legacy and In Memory fundraising activity. This is an important area of income for the Hospice, and we are looking for someone who can either bring their existing expertise to this role or who is keen to develop their current fundraising experience within legacy fundraising.
To be successful in this role, we’re looking for someone who will:
· Lead on the development of Weston Hospicecare’s Legacy and In Memory fundraising strategy, using your expertise to analyse activity and grow this area of income, building the financial resilience of the Hospice.
· Inspire support by developing a compelling Legacy fundraising proposition to encourage support from existing and new supporters.
· Deliver results through inspiring communications and promotional activity, bringing to life the extraordinary work of Weston Hospicecare and driving legacy pledges and support.
· Build strong relationships with a range of people, including local firms of solicitors, supporters, patients and their families and members of the team.
· Utilise your exceptional attention to detail and expert knowledge to monitor and administer existing estates, working with solicitors and executors to expedite settlement and where possible, accurately predict timelines for income.
· Provide excellent stewardship to existing supporters and pledgers through regular updates and inspiring events to demonstrate the impact of support and develop and nurture these important relationships.
· Devise an effective In Memory strategy to build upon and support this area, monitoring existing opportunities and developing new activity. Sensitively use personal stories, images and testimonials to strengthen this key area of income and offering a lasting tribute for families.
· Amplify the work of the team through sharing ideas and knowledge. Keeping up to date with sector developments and ensure best practice across all Legacy and In Memory fundraising activity.
· Work with an ambitious, positive and creative approach, with experience in working collaboratively organisation wide.
We welcome applications from those with existing expertise in Legacy fundraising and those with a broader fundraising experience looking to develop their skills in this exciting area.
Whilst we are looking for someone to work 37.5 hours per week, we will also consider compressed hours or part-time hours of 30 per week for the right candidate.
In return, we offer:
· 6 weeks holiday (increases with service)
· Contributory pension/NHS transferable
· Healthcare discount scheme
· Employee Assistance programme
· Subsidised bus travel with First Bus Commuter Travel Club
· Free parking (on site or nearby)
· Opportunity to develop your skills within an experienced fundraising team.
If you would like to discuss this opportunity in more detail and find out why this could be the job for you, please get in touch with Head of Fundraising Georgina Landau.
The closing date is Wednesday, 7th August and we anticipate holding interviews during week commencing 19th August.
We value and encourage applications from all sections of the community.
Key information
Support and development officer
5 days a week, (35 hours), maternity cover position starting September 2024
Home-based
£23,634 per annum
Key skills
Administration, customer service & support, operations
Communication, administration, time management, customer service, organisation
Job description
Re-engage has just launched a new five-year strategy which has growth at its heart. We’re looking for an exceptional person to join our team, for maternity cover, as a support and development officer (SDO) and to be a vital part of this exciting phase of our development.
Reporting to the support team manager and sitting within the service delivery team you will be working closely with other SDOs and engagement officers (EOs) with a focus on matching older people and volunteers in to Re-engage services and providing ongoing support.
Joining our team will give you a role where you’ll have a real sense of purpose and we'll give you the time, space, and support to develop in the role. We’re looking for some who is:
- Committed to engaging and empowering volunteers and older people.
- Experienced in using a CRM system to capture, store, and retrieve information on all stakeholders.
- Work with our CRM system and dashboard to identify tasks and manage workload, ensuring records of older people and volunteers are kept up to date
- Solution focused and committed to using technology to find solutions and to improve performance.
- Comfortable with communicating on the phone with people of all ages.
- A skilled and confident communicator.
- Familiar with working in a fast-paced environment with experience of working to deadlines and at meeting performance related targets.
Key responsibilities:
- Matching older people and volunteers into Re-engage services.
- Supporting volunteer and older people once they are matched into Re-engage services, including dealing with any complaints that may arise.
- Collaborating with colleagues to identify applicants for volunteer roles or older people referrals.
- Making calls to older people and volunteers on a regular basis
- Responding to phone and email enquiries from our shared mailbox and phoneline that provides high quality support to older people and volunteers.
- Attending face to face meetings with colleagues occasionally
- You may be required to undertake other duties that fall within the nature of the role and responsibilities of the post.
This role will require an enhanced criminal record check.
Benefits:
- Salary – £23,634 per annum pro rata
- 5 days a week (35 hours), maternity cover position starting September 2024 (potential for flexible working, occasional evening and weekend working may be required with prior notice)
- Home-based
- Working from home allowance at the standard HMRC rate as detailed on the government website
- 26 days annual leave plus all Bank Holidays pro rata
- Enhanced family friendly and life events provisions
- Bupa cash plan, 3% pension contribution, death in service insurance
- Learning and development opportunities, Employee Assistance Programme
About you
Essential:
- Experienced user of Microsoft Teams, SharePoint, and Dynamics or equivalent systems.
- Enthusiastic about using technology to improve the volunteer and older person experience and to improve performance.
- Excellent interpersonal, written, and verbal communications skills.
- A desire to learn, adjust and adapt to constructive feedback.
- Organised and has a methodical approach to work and excellent time management.
- Initiative-taking, able to take responsibility for own performance and to demonstrate the ability to work with minimal supervision and under pressure to meet targets.
- Strong understanding of the importance of record-keeping and CRM systems.
- Strong understanding of the importance of brand and commitment to the brand guidelines.
- Clear understanding of confidentiality and the implications of GDPR when working with volunteers and with older people.
- Clear understanding of safeguarding systems and processes.
- A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers, and recognises and values diversity.
- A commitment to embracing the values of Re-engage, and to our motivation to harness technology.
Desirable:
Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
Understanding of, and empathy with, the issues affecting older people who are isolated and lonely.
About Re-engage
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
How we recruit
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
The closing date is 5pm on Sunday 4th August 2024 and interviews will be held on Friday 9th August 2024.
REF-215739
Location: Home/South Wales-based with frequent travel to projects in Cardiff, Newport and Swansea
Contract: Absence cover fixed term for 6 months, or to the return of the substantive postholder
Working effectively with volunteers is an important part of our Project Support Officer roles. You will support the Area Manager and Regional Manager with volunteer recruitment, volunteer administration and volunteer retention, and giving our volunteers a fantastic experience. You will also be involved in guest outreach, and giving extra support to our Wales projects as and when required, to aid development and growth within the region.
Each of our Projects is run by volunteer Project Leaders and supported by Regional Managers through recruitment and training of volunteers. You will support the Regional Managers so that they can manage more projects. This support could range from developing relationships with our food suppliers, researching local organisations to support with guest outreach, and recruiting new volunteer Project Leaders for the Area.
You will have excellent verbal and written communication skills, and be able to talk confidently to external people about our Projects.You will also be a good organizer, with the ability to manage multiple tasks within multiple Projects. You will have a passion for food and cooking, and be committed to our objectives and ethics.
This role will require some attendance at our Community Meals projects, which would include some evening and weekend work. A full driving license and access to a vehicle for work purposes is essential for this exciting role. You’ll need to live within easy reach of our Wales projects in Cardiff, Newport and Swansea.
Benefits: We offer 26.5 days holiday plus bank holidays (pro-rata for part-time), and additional holiday for length of service. Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply: Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application: 11.59pm on Wednesday 7th August.
Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.