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Check NowThe Christie is Manchester’s leading edge cancer research and treatment centre raising significant charitable funds to advance its work. We need a skilled, confident and enthusiastic Database & CRM Officer to work in our Data and Donations Team.
The successful candidate should be highly computer literate and have excellent attention to detail. Strong Excel skills including writing macros and a proven ability to handle large data sets is required. Experience of importing data, making data selections, familiarity with data manipulation tools and techniques, solid analytical skills and an appetite for knowledge would all be an advantage.
Working alongside the new Data and Donations Officer who is responsible for handling donations, this role will give you the opportunity to work in a fast paced environment responding to the needs of the wider Fundraising team. You will also have a key role in driving forward the use of data within the organisation – this is a role where you can make a difference from day one.
This role will involve Hybrid working, with at least two days in the office per week.
This is an excellent opportunity to join a much-loved and innovative charity that encourages personal growth and development.
The Christie charity raises money for a wide range of projects and initiatives within the hospital.
Donations from o... Read more
The client requests no contact from agencies or media sales.
LOCATION: Home and London Office (EC4R)
Can you intuitively understand systems and how each piece fits together? Are you interested in complex problem-solving, pay close attention to details and are an excel expert? Others might have been impressed with how quickly you’ve learned databases and procedures previously. If you’re interested in variety, problem-solving, and growing your skills, then Premier’s data team is a fantastic team to join!
The Role:
As a Database Officer your responsibilities will include but not be limited to:
- Exporting and assembling direct marketing data files
- Producing complex queries and data files for other departments and stakeholders
- Maintaining and enhancing existing data and communication journeys
- Executing regular database cleansing and hygiene tasks
- Providing technical support and solutions for campaign launches and updates
- Transferring data between Acquisition, Fundraising, Telemarketing and Email databases
Skills and Experience
- Strong knowledge of Raiser’s Edge or an equivalent fundraising database
- Advanced skills in Excel required (Vlookup, Pivot tables, Formulas)
- Prior use of data import tool Importomatic desirable
- Experience with Zapier preferred
The roles and responsibilities of this team are growing quickly, and we are looking for the ideal candidate to start as soon as possible.
Due to the number of applications we receive, we cannot reply to unsuccessful candidates, therefore, if you have not heard from us within two weeks of your application please accept that on this occasion, your application has been unsuccessful.
Premier is the UK’s leading Christian media house. We broadcast Premier Christian Radio nationwide on DAB digital radio and Freevie... Read more
The client requests no contact from agencies or media sales.
We are looking for a skilled Salesforce administrator to support all day-to-day configuration, support, maintenance and improvement of the Salesforce database. This role will work closely with the whole Home for Good team to ensure that all processes are fully served by the CRM system.
In this busy role, you will need to be someone who is well versed in Salesforce and manipulating Databases/CRM systems, organised, a problem solver, happy to take initiative, hardworking, with an eye for detail. You will have experience carrying out administration remotely.
At the heart of Home for Good’s team culture is our love for Jesus and passion for serving and supporting vulnerable children. The post-holder will be expected to model these core values and help shape team life. Therefore, this post is subject to an Occupational Requirement that the postholder be a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010
Home for Good exists to find a home for every child who needs one. We want every child to have a stable, loving home where the... Read more
Job Summary
To provide logistical and administration support to ensure the smooth and efficient running of Salford Carers Service and Shine Young Carers Project – both teams work as one large team to provide quality support to unpaid Carers.
To provide effective administrative support to the Salford Carers Service (including Shine) team to ensure efficient service delivery; to support the team to organise events and activities to raise the profile and support carers of all ages in Salford (Shine Young Carers Project works also in Manchester).
Duties and Responsibilities
- To act as the first point of contact for Salford Carers Service and Shine Young Carers Project ensuring people receive the relevant information, guidance or referral they require.
- To maintain and develop efficient, clear and effective administration systems that support the running of Salford Carers Service and Shine Young Carers Project.
- Support the organisation of regular and one-off events for Salford Carers Service and Shine Young Carers Project, overseeing the administration, resource allocation, including the development of event organisation plans for the range of events and activities provided by Salford Carers Service and Shine Young Carers Project.
- Develop systems to enable monitoring and evaluation activities are effective and timely.
- Develop a range of resources that enables clear marketing and promotion of Salford Carers Service and Shine Young Carers Project across Salford and a range of mediums.
- Arrange and administer internal meetings including room bookings and minute taking.
- Coordinate the room booking process for the meeting rooms at the Gaddum office.
- To implement and maintain office administration systems including: post, phones, stationery ordering and processing of any invoices etc.
- To support with the organising of maintenance work and coordination of resources/supplies needed for the office.
- To coordinate the referrals ensuring they are recorded onto the database and passed to the appropriate Team Coordinator
Contract Monitoring
- To support the team and the Carers Salford Programme Manager to ensure timely collation of monitoring reports and support the Head of Carers Services to produce accurate and informative reports to funders etc.
- Support the team to ensure accurate recording of data including the correct data supplied by referrers.
Development and Marketing
- Develop effective marketing materials to promote Salford Carers Service and Shine Young Carers Project including the monitoring and administration of social media channels.
- Oversee the production of the Salford Carers Service and Shine Young Carers Project newsletter, ensuring high quality and informative content which reaches a wide range of professionals and carers alike.
Administrative Support
- Provide general office and administrative support to Salford Carers Service and Shine Young Carers Project.
- To work as part of the Salford Carers Service and Shine Young Carers Project team ensuring that the office is covered as required for service delivery.
- To support induction for new staff, trainees or volunteers.
- Provide clerical support for events, meetings and activities.
- To ensure compliance of basic HR & Health & Safety requirements e.g. supervision, appraisals, maintenance of professional body membership, insurance, fire drills etc.
- To help coordinate DBS checks for Salford Carers Service and Shine Young Carers Project liaising with HR at Gaddum.
- Develop and implement systems to aid Salford Carers Service and Shine Young Carers Project staff to ensure the service is operating as efficiently as possible.
Events & Activities
- Develop event organisation plans for the range of events and activities delivered by Salford Carers Service and Shine Young Carers Project.
- Support teams to administer delegate and attendee lists.
- Support teams to develop effective event planning for the year with specific support for annual events i.e. Carers Week, Young Carers Action Day & Carers Rights Day.
Additional Duties and Responsibilities
- Promote the work of Gaddum and safeguard its good name and reputation at every opportunity.
- Promote Gaddum events and activities
- To adhere to Gaddum Policies and Procedures.
- To be aware of personal safety and security when carrying out work.
- To promote the work of Salford Carers Service and Shine Young Carers Project.
- Adhere to Gaddum Safeguarding Policy and report any concerns regarding an individual’s safety.
- To maintain privacy and confidentiality in line with Gaddum policies and procedures.
- To respond to enquiries and calls coming into the centre in a professional and knowledgeable way.
- All other duties reasonably associated with the role associated with the role.
- Attend events for Salford Carers Service and Shine Young Carers Project as required.
For us, it’s personal – We treat everyone who needs our help as an individual with unique circumstances that need to be&nbs... Read more
The client requests no contact from agencies or media sales.
Small Axe is a not-for-profit campaigning organisation and cooperative. We function like an agency, working across multiple campaigns and projects with clients and partners that include trade unions, international NGOs, political pressure groups, community organisations. The Operations team is the engine room, working behind the scenes to take care of the team, monitor and report on progress, optimise processes and procedures, and build relationships across our network.
We’re looking for a diligent and detail-oriented person to join the Small Axe Operations team in a part time position. Applying your skills across finance, office management and project administration you’ll support our campaigners and designers to do great work on a wide variety of projects that are building a better world.
JOB DESCRIPTION
You’ll work closely with the Operations team on the following:
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Regular finance reporting for the management team and board
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Supporting our accountants with book-keeping - providing a record of what we’re spending
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Payrun, payroll and invoicing - making sure people get paid on time
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Onboarding and offboarding staff and the freelance campaigners, filmmakers and designers that we regularly collaborate with - enabling smooth transitions and maintaining our capacity
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Project administration - administering contracts, monitoring and reporting on budgets
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Maintaining a tidy, organised and welcoming office - this might look like buying supplies, answering the phone, helping make sure the team have the equipment they need for day-to-day work, photoshoots, and events
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HR administration - for example helping coordinate mandatory team training and DBS checks
This is a permanent, part-time contract: 3 days per week (24 hours).
Mondays are mandatory, other days can be agreed to suit.
PERSON SPECIFICATION
Essential Skills and Attributes
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You are willing and quick to learn how to navigate new processes
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You take initiative and demonstrate curiosity - asking questions when necessary to get the job done
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You show attention to and appreciation of detail while keeping hold of the bigger picture
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You’re organised, with excellent time management and ability to adapt and prioritise to meet deadlines
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You’re a clear communicator and a collaborative team player
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You embrace repetitive tasks while considering how processes could be improved
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You have an interest in social change and campaigning
Essential Knowledge and Experience
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Two years experience in operations or administrative roles
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Interest and openness in using online tools and databases for reporting and organising information (for example tools like: Slack/Teams, Google Suite, Xero/Quickbooks, Airtable, Favro/Trello)
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Confidence in using spreadsheets including formulas and pivot tables
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Comfortable and curious about understanding financial processes including book-keeping and cashflow
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Experience of working in a fast-paced environment
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Experience of working with people of different backgrounds and beliefs
Representation
In campaigning in the UK representation is poor and for a movement that claims to fight for justice and power for everyone this isn’t good enough.
Representation is more than just a moral obligation, without it our campaigns are weaker and we can’t win the world we want without everyone at the table.
As a majority-minority organisation, many of our journeys have included overcoming obstacles or facing discrimination. The obstacles don’t disappear but we face them together.
We pursue applications from people in underrepresented groups and welcome people to apply who can demonstrate their skills and aptitude even if a traditional career route has so far been closed off to them.
Please submit a CV and Cover Letter that clearly demonstrate your relevant experience, skills and understanding of the role.
We’re a not-for-profit with one goal: to create movements that are progressive, hopeful and powerful, to inspire people to act on the mos... Read more
The client requests no contact from agencies or media sales.
Post Title: CRM Database Administrator
Reports to: Head of Quality and Evaluation
Salary: £21,000 per annum pro rata (£15,891 per annum actual for 28 hrs per week)
Hours of Work: Part time 28 hours per week (working days to be agreed)
Location: Hybrid home-working model with a minimum of 1 day per week from our High Wycombe office
Contract: Permanent
Probationary Period 6 Months
ABOUT BUCKINGHAMSHIRE MIND
Buckinghamshire Mind shares national Mind’s vision: “We won’t give up until everyone experiencing a mental health problem gets both support and respect”. With one in four people experiencing a mental health problem at some point in their lives, people need Mind more than ever.
The services we offer include:
- Wellbeing Activity and Peer Support Groups in the community
- Safe Haven crisis support
- Outreach services, delivered by colleagues working within NHS primary and secondary care settings
- Older Adults Services
- Children and Young Peoples’ services, including Peer Support in Schools
- Training services
- Counselling for Adults
- Employment Support
- Befriending programmes in the community
- Champion the Change
We employ over 70 staff based in three different sites (Aylesbury, High Wycombe and Chesham) and are supported by more than 500 volunteers. We actively encourage lived experience leadership across all aspects of the organisation’s activity.
Purpose of the Role
Buckinghamshire Mind is in a period of considerable growth, both following the Covid-19 pandemic and as part of its current three year strategy.
A key part of the strategy is to become more informed; developing our ability to measure the impact we are having and inform the way we design our services to ensure we are working in the most effective way to meet our vision of ensuring that everyone with a Mental Health problem has access to the support they deserve. A key part of this is the implementation of a Customer Relationship Management (CRM) system.
We are looking for a CRM administrator to join the quality team during our implementation of the system. Reporting to the Head of Quality and Evaluation you will help to facilitate a smooth data migration of current service user and volunteer data by ensuring the source data, currently mostly held in excel, is accurate, consistent and uniform and be a key part of the testing process.
It will be advantageous to have worked with a CRM or a charity database, though not essential. You will have an excellent eye for detail and able to manipulate large quantities of data using Excel or other tools.
The post holder will then work with the Head of Quality and Evaluation and Operation Managers post-implementation to identify any areas for improvement and play a key role in embedding the system across the organisation, gaining buy-in from all users and providing ongoing support.
You’ll support with the day-to-day management system, supporting the wider team to deliver a digital transformation programme, providing technical assistance to users on a daily basis. You’ll provide ongoing training to staff and develop supporting documentation and training materials.
Key responsibilities
Tasks will vary from week-to-week depending on priorities, but regular tasks will include:
System implementation project and roll out
- Be a key member of the CRM project team, adhering to project timeframes.
- Work closely with Head of Quality and Evaluation and identified Subject Matter Experts across the organisation to map the data needs in our services.
- Ensure data input is accurate, up to date, robust and fit for use in reporting and decision making in accordance with the agreed reporting framework.
- Support staff across the organisation with data transfer, data management the testing process and use of CRM system, recording any problems arising in the implementation process and working with the Head of Quality and Evaluation and CRM provider to fix them.
- Provide front line CRM implementation support to the different services in the organisation.
GDPR compliance
- Ensure that all data is captured and recorded accurately in compliance with GDPR regulations and internal policies
- Demonstrate an understanding of UK Data Protection law requirements and work to ensure that all systems and processes are compliant with this.
- Ensuring data entry procedures are complied with and that sufficient checking mechanisms are in place to keep the data accurate and up to date.
Ongoing development and support
- Following the initial implementation project, ongoing support with monitoring and developing of the system to meet the needs of the organisation
- Manage data quality, working closely with the Head of Quality and Evaluation to support members of staff to generate reports and work closely with the wider team to understand their business needs and identify areas where the CRM can better support these.
- Collaborate in and suggesting new ways of data collection and data entry that will improve the integrity of our data.
Training
- Help develop documentation of new procedures in order to achieve greater efficiency in our use of the database.
- Help develop training manuals and live training for staff including a CRM induction.
- Support staff across the organisation in their use of the database, ensuring that data protocols are followed.
- Be the go-to for staff queries on functionality of the CRM.
Person specification
The person specification seeks to define a person most likely to be suited to the job of Buckinghamshire Mind Equality, Diversity and Inclusion Lead. Candidates are required to meet all the essential conditions and requirements listed (E) and the majority of the desired requirements (D). Please refer to these conditions and requirements in your supporting statement that accompanies your CV as they will be used to help select candidates for interview.
Conditions
- Positively supports the aims and work of Buckinghamshire Mind (E)
Requirements
Knowledge
- Good all-round knowledge of Microsoft Office products (E)
- Good knowledge of Microsoft Excel for data manipulation and analysis (E)
- Good understanding of current Data Protection /GDPR legislation (E)
- Good understanding of the importance of high-quality customer service (E)
- Good knowledge of working on CRM databases (D)
Skills
- Strong database skills and the ability to work with large sets of data and Excel. (E)
- A keen eye for detail to ensure data quality is of a high standard. (E)
- An understanding of the disciplines of data quality. (E)
- Ability to work as part of a team and to build effective working relationships with staff within and outside of the charity as required. (E)
- Good numerical skills (E)
- Good analytical skills including the ability to process, collate and summarise information from a wide range of sources (D)
- A recognition of how data is crucial in providing information and guiding improvements in quality. (D)
Experience
- Experience of working with data in databases and spreadsheets, including data cleansing (E)
- Previous experience of working in a customer or data services environment and providing an excellent level of customer service to internal/external stakeholders (E)
- Demonstrable administrative experience (E)
- Experience of working to deadlines within a project (E)
- Significant experience in data entry with strong attention to detail. (E)
- Experience of working with and/or implementing a charity CRM (D)
- Experience of accessing files through Sharepoint (D)
- Experience of developing and maintaining good quality information, processes, systems and procedures in an administration or data environment. (D)
- Experience of providing support & training to users (D)
Personal attributes
- A problem solver who can identify and resolve issues. (E)
- An organised and systemic approach to work. (E)
- Excellent written and oral communication skills, ability to explain and clarify technical matters to colleagues and volunteers with various levels of familiarity on database/CRM use. (E)
- Proven ability to undertake a varied and at times busy workload, to work on own initiative without daily supervision(E)
- Ability to prioritise work and to plan your own time efficiently, managing multiple tasks across a complex organisation. (E)
- The ability to maintain discretion to deal appropriately with confidential information. (E)
- Empathy with Mind’s objectives, aims and values, including an understanding of and commitment to Mind’s Equal Opportunities policy. (E)
- Understanding of equality and diversity principles (E)
- Has broad understanding of mental health and wellbeing (D)
- A positive, energetic can-do attitude that inspires others. (D)
- At ease with remote working. (D)
- Able to confidently work autonomously and be proactive in making suggestions and improvements. (D)
- Ability to recognise own areas of improvement and looking to continuously improve and develop. (D)
- An empathy with direct or indirect experience of mental health problems (D)
- Access to vehicle for work related travel, with relevant licence and insurance as appropriate (work related mileage will be paid) (E). Alternative travel suggestions will be considered.
Employee Benefits
- 25 days annual leave plus bank holidays and 2 wellbeing days pro rata
- Training and development opportunities
- Cycle to work scheme
- Employee Assistance Programme – free professional confidential counselling
- Annual leave purchase scheme
- Flu vaccinations
- Free eye tests
- Pension: Auto Enrolment (currently 5% employee contribution, 3% employer contribution)
Applications:
Please send your CV and Supporting Statement. Your Supporting Statement should explain how your skills and experience meet each of the requirements detailed in the Person Specification.
The short-listing panel make their decisions based on this information and no assumptions about your skills or experience will be made.
Closing date for applications is Thursday 16th June at midnight.
Buckinghamshire Mind is an Equal Opportunities employer. In accordance with the Equality Act 2010 reasonable adjustments will be considered throughout the recruitment process and any future employment. We welcome applications from all sections of the community including individuals with lived experience of mental health problems. Any offer made relating to this post will be subject to satisfactory references and a satisfactory enhanced DBS check.
To apply for any of our vacancies, please send your CV and covering letter.
Buckinghamshire Mind shares National Mind’s vision: “We won’t give up until everyone experiencing a mental health... Read more
The client requests no contact from agencies or media sales.
The Lyceum is seeking for an enthusiastic individual to join our Development Team. The Development and Database Administrator will support the Development Director and the Development Team in the delivery of strategies to develop income growth. The postholder will also contribute to the overall fundraising aims and objectives of the department.
Location: Lyceum Theatre Offices (Hybrid office/remote working) Edinburgh
Salary: £23,440.00 per annum, plus pension and benefits
Full-time, Permanent (35 hours a week)
The Lyceum is seeking for an enthusiastic individual to join our Development Team. The Development and Database Administrator is a key post and will support the team by ensuring that all record keeping is up to date and in line with fundraising best practice; that administration of gifts and communication with donors is timely; that accurate reporting supports planning and reporting to the board; and that development events run smoothly. The post holder will show an eye for detail and will work closely with colleagues across the company including the Box Office, Front of House, Stage Door, Finance, and Marketing.
Send your application to jour jobs email including Development & Database Administrator in the subject line.
Please apply in writing with the following information:
- An up-to-date CV highlighting relevant experience, not more than 2 sides of A4.
- Covering letter setting out how your skills and experience meet the person specification.
- Names and contact details of two referees.
We encourage applications from the global majority, disabled, neurodiverse, the LGBTQIA+ community, and those who feel they are underrepresented in the current Lyceum workforce.
Further details of the role, the organisation, and how to apply can be found on our website Work with Us | The Lyceum | Royal Lyceum Theatre Edinburgh
Please note that if you don’t feel you fit the essential criteria of the role but would still like to apply, we encourage you to do so with further information about why you’re a great fit. If you would like to apply through an alternative means, such as video or audio file, you’re welcome to do so.
Closing date: Sunday 5th June 2022
If you have been selected, we intend to organize interviews in the week commencing Monday 13th June 2022. First round interviews will be held on Teams.
The Royal Lyceum Theatre Company is Scotland’s leading producing theatre, led by Artistic Director David Greig. With a strong rep... Read more
The client requests no contact from agencies or media sales.
About the role
An excellent opportunity has arisen for a Database Executive to join our friendly and successful team in the Development and Alumni Relations Office (DARO) as a member of the Development Services team. This role is one of a number of new positions that will be advertised in the coming months, making it an exciting time to join. The post holder will play a central role in the team’s success during this period of growing investment, supporting alumni and donor engagement.
Our vision is to transform society and people’s lives through delivering philanthropic and voluntary support for the University of Leicester. We advance global engagement, growing strong and enduring relationships with alumni, friends, and organisations in the local community and internationally.
You will provide an excellent database and gift administration service in support of our vision. Your attention to detail will ensure that records are accurately updated on our alumni and supporter database (Raiser’s Edge) and donors are thanked promptly for their gifts.
About you
You are someone who takes pride in keeping accurate records, with the ability to proactively identify problems and solutions. You will have good IT and numeracy skills. In addition, you will provide excellent customer service, be collaborative, and contribute to and share in the team’s success.
Additional information
For informal enquiries, please contact Jonathan Angell, Head of Operations.
Closing date: 12 June 2022.
We expect interviews to take place on 24 June 2022.
Applications for job share will be considered.
The University of Leicester has been changing the world, and changing people’s lives, for 100 years. When you join us, you’ll become part of a community of Citizens of Change, which includes not only our staff and our current students but also thousands of Leicester graduates around the world.
As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local community.
We’re committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.
Applications for job share will be considered.
The University of Leicester has been changing the world, and changing people’s lives, for 100 years. When you join us, you’ll become part of a community of Citizens of Change, which includes not only our staff and our current students but also thousands of Leicester graduates around the world.
As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local community.
We’re committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.
About the role
We are working with a membership organisation which comprises some of UK's leading humanitarian agencies to recruit for a Database Officer. Reporting to Fundraising Operations Manager you will have responsibility for ensuring the timely and accurate importing of data from a variety of income sources in the organisations database, and salesforce.
This Is a full time, 12-month fixed term contract and offers hybrid working located in London and offers great flexibility arrangements.
As the database officer you will Support the fundraising Operations Manager with data management task such as data cleansing and financial reporting. You will be responsible for staff and volunteers' access to the database and their ability to enter data to the appropriate standards. You will manage database improvement projects as agreed with the Fundraising Operations Manager through initial investigation, development, and implementation.
You will design and implement reports to be presented to fundraising colleagues and senior management as required and work collaboratively with colleagues across the Fundraising and Marketing department and wider organisation on the delivery of department projects
To be considered for the role you will have the following skills, knowledge, and experience.
*Experience using Salesforce
*Experience of using databases in a charity setting
*Excellent organizational skill and close attention to detail
*A methodical approach to data and a good eye for detail
*Experience in working within a Charity background
The normal working hours are 9.30am to 5.30pm however, this post requires some flexibility in terms of working hours. The organisation offers good employee benefits such as 25 days annual leave + Bank holidays, and 8% contribution towards pension.
If you are interested in finding out more about this exciting opportunity, please get in touch now for a more detailed job description.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
PRINCIPLED RECRUITMENT FOR WORK THAT MATTERS
TPP Recruitment is a specialist, highly respected and well-established UK-wide consultan... Read more
Our client, a leading University based in Chelmsford, are currently looking to recruit a temporary Database Officer. This role is responsible for managing and maintaining the Development Team's operational platforms and database, which underpins all Development and Alumni activity. This includes the Raiser's Edge NXT database, due diligence platforms and legacy notification platforms.
As the Database Officer you will support all University users of the Raiser's Edge database by coordinating installation, providing training and dealing with enquiries, as well as manage and maintain the database. You will produce any routine data extracts such as KPI reports, mailing lists and generate quarterly Gift Aid returns. To be considered for this role you will need to have the following:
- Significant experience of managing a database
- Experience in conducting research and reporting findings
- Interpreting analytical data and preparation of statistical and other reports
- Working with confidential information
- Experience of using Raiser's Edge
This position is being offered on a temporary basis for up to three months in the first instance, and is to start immediately or at short notice.
To apply, please submit a Word Document version of your CV.
We believe our clients change the world for individuals, communities and society. For over 60 years Prospectus has been working across the UK a... Read more
We’re working with a wonderful homelessness charity who are looking for a Database Officer to join their team. You’ll handle Direct Debit claims, Gift Aid claims, other data imports and ensuring the general upkeep of their Fundraising CRM system (Raiser’s Edge). You’ll be responsible for importing data from a number of sources to the database, ensuring high standards oh accuracy. You’ll improve data quality, handle Direct Debit claims and ensure all data is compliant with GDPR.
You’ll ensure database users are appropriately trained on the CRM and that you’re available to support users on how they can maximise the use of data. You’ll regularly test and make improvements to the charity’s data, offering guidance on best practices and potential improvements to processes where applicable.
You will need:
- Admin level experience with a fundraising CRM
- An understanding of basic statistics/analytics
- Experience in running data quality reports and data cleaning
- An understanding of legislation related to fundraising data
If you would like to have an informal discussion, please call Chloe or James on 02030 062787 or email [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.
If enough applications are received the charity reserve the right to end the application period sooner.
Administrator
Salary: £19,305 - £21,000.
Working hours: Full Time (37.5 hours / 5 days per week).
Working days: Monday – Friday.
Contract: Permanent.
Deadline for applications: Monday 13th June 2022 at 10 am.
About us:
At Life Cycle UK, we believe that cycling is the key to helping people feel happier, healthier and more connected with their community. We thrive on building confidence and independence in people - helping them access all the benefits of cycling while contributing to a greener, more sustainable future.
Since 1999, we’ve been guided by our mission to transform lives and the environment. We are based in Bristol, but over time our projects have expanded across the West of England, Derbyshire and Swindon.
We offer a range of services: From giving away free bike stands, to delivering one-to-one lessons to build cycling confidence in adults and children. Our bike workshop is a lively hub for all things bike recycling, repairs, sales and bike maintenance courses.
We are now looking for a workshop administrator to join us at an exciting time in our charity's development.
Job description:
We seek a highly organised person with excellent communication skills to take on the day-to-day administration of our Bristol bike workshop - based in the car park of Horfield prison.
Here, Life Cycle offers bike recycling, sales and repairs, beginners bike maintenance courses, City & Guilds accredited Level 1 & 2 bike maintenance courses, a Dr Bike mobile mechanic service and support for people on release from prison.
This position would suit someone who likes lots of variety – and is able to respond to anything that comes up during the day. This is a rewarding role that enables you to meet people from all walks of life – and support a team that is doing incredible, life-changing work:
“Thank you for everything you have taught me. It has changed my life. I’m already discovering how fortunate I am to be trained by the Life Cycle team” – Leo (name changed) former prisoner, HMP Bristol
Benefits:
- Salary of 19,305 – 21,000 per annum.
- Pension scheme (5% of salary).
- 31 days holiday per annum (pro-rata).
- Company sick pay.
- Training and CPD to help you grow and develop.
- Staff discounts on refurbished bikes.
- Cycle to work scheme and Techscheme.
- Free cycle training and an annual bike check-up.
- Discounted Endura cycle clothing.
Key responsibilities:
- First point of contact for all enquiries (phone, email, online) at our Bristol workshop.
- Help staff, freelancers and volunteers with information requests, reporting and use of our systems.
- Schedule our annual programme of bike maintenance courses.
- Liaise with external partners, agencies and the public to fill courses.
- Support City & Guilds manager/tutors to prepare for External Quality Assurance visits.
- Organise “Dr Bike” events in the West of England, in response to booking requests.
- Any other general administration, record keeping and office management tasks, as necessary.
- There is also the opportunity to support the marketing team with content creation (photo, video, written) if you have skills or interests in that area.
Person specification:
Essential:
- Previous administration/office assistant/customer service experience.
- Excellent customer service and clear, confident communication skills (spoken and written).
- Excellent time management, organisation and prioritisation skills.
- Strong attention to detail.
- Self-motivated: Able to work independently and as part of a team.
- Excellent knowledge of Microsoft Office (Word, Excel, Outlook).
- Friendly, compassionate and approachable, able to relate to people from all walks of life.
- Committed to equalities, diversity and accessibility.
- Committed to continuous professional development, with a willingness to learn confident use of databases and software.
Desirable:
- Basic knowledge of GDPR and cybersecurity.
- Interest in cycling and/or the cycling industry.
Other relevant factors of the job:
Ministry of Justice clearance
Our workshop is located on the prison estate (we are located in the prison car park, not inside the prison itself). This means you will need to complete Ministry of Justice security checks. These checks are thorough and include a look at your criminal history. If you have any concerns about your ability to pass these checks, please get in touch for a confidential chat.
Note: This job description is for guidance only. You will be expected to undertake activities as required in order to help the charity increase its social impact.
Deadline: Monday 13th June 2022 at 10 am.
Interviews: Thursday 16th June 2022.
We will hold interviews at: The Life Cycle HUB, HMP Bristol, 19 Cambridge Road, Bristol BS7 8PS.
Start date: We are looking to have a candidate in post as soon as possible.
Life Cycle UK is a registered charity (1077575) that was founded in 1999 and now works with 9,000+ people a year.
In our age of clima... Read more
Hours: 9am – 5pm, Monday to Friday
Location: The Grange, Saunderton, Buckinghamshire. This role will involve both working on-site and from home each week.
National charity Hearing Dogs for Deaf People, which trains dogs to transform the lives of deaf people, is looking for an enthusiastic and supportive Database & Digital Assistant.
We are looking for a person who can contribute to our data and digital platforms within multiple areas of our charity alongside a variety of dedicated people. This is a diverse and exciting new role with opportunities for growth for an individual who loves all things data and digital!
The successful candidate will have the following characteristics and skills:
- Has strong IT skills in many areas and enjoys building their knowledge
- Is flexible and creative in their communication and working style as required
- Has a passion for data and is highly numerate, organised and analytical
Our charity is fun, friendly, and caring with a mission to train dogs to change the lives of deaf people. We are based in beautiful surroundings at the charity’s training centre in the Chiltern Hills, near Saunderton in Buckinghamshire. We offer a comprehensive benefits package and value diversity in all respects. We encourage applications from candidates from all backgrounds.
If you are interested in working with us in this varied and immensely rewarding job, please visit our website via the Apply button.
Closing date: 5pm on 5th June 2022
Interview date: w/c 13th June 2022
Registered charity in England and Wales (293358) and in Scotland (SC040486).
We are looking for a gifted administrator to join the growing HR team with a specific focus on safeguarding. The post holder work with the HR Advisor and Volunteer Facilitator to ensure that our staff and volunteers are recruited safely in line with our safer recruitment policy. The administrator will work closely with the HR and Volunteering Manager who is also the Safeguarding Lead, as well as the other two deputy leads who are based in other locations.
Tasks of the role will include: processing police checks, tracking and updating safeguarding training records, minuting meetings and helping with the implementation of the safeguarding database. The post holder won’t be responsible for dealing with safeguarding allegations but will support the team with case management where appropriate. The responsibilities of this post holder will be to effectively administrate our safeguarding systems and support the team.
The role is suited to someone who is:
- Experienced in an administration role;
- Understanding of the importance of appropriate confidentiality;
- A team player and excellent at collaboration;
- Attentive to details and accuracy;
- Excellent at working with people;
- Reliable, trustworthy and approachable.
For more information please see the job pack, and apply using our application form.
Church Army is a mission-focused community of people who are transforming lives and communities through the work of evangelists, staff and supp... Read more
The client requests no contact from agencies or media sales.
Lead Energy Administrator
Title: Lead Energy Administrator
Hours: Full time - 37 hours per week (with flexible working considered)
Starting salary: £20,000 per annum
Contract: Fixed-term contract initially for 4 months or until 30/9/22 with potential renewal depending on funding availability
Responsible to: Head of Advice Services
Work base: Remote with office based training, and very occasional office meetings
Citizens Advice East Hampshire is looking for a lead energy administrator who can support Hampshire residents to access fuel aid primarily from the Household Support Fund including issuing energy vouchers and other support as available through different funding schemes. The role will ensure we can aim to meet our obligations for energy related projects efficiently and effectively.
You’ll be a part of a small, but committed team with big ambitions, that works together effectively to support the local community.
You will need to demonstrate that you can prioritise your own work and deal with high volumes of interactions and deliver an organised process for completion of each interaction as well as record these consistently. You must be financially literate and a good communicator in writing and in person. Ideally, you will have experience of services to the public.
The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.
If you like working in a dynamic and friendly environment to support the local community, we would love to hear from you.
Please contact Citizens Advice East Hampshire for an application pack.
Closing date for applications: 9.00am 13th June 2022
Please note that CVs will not be accepted as part of this application
Shortlisted applicants will be invited for an interview, which is being scheduled for Monday 20th June in the Petersfield office.
Citizens Advice East Hampshire is a local charity providing free, independent, confidential and impartial advice to over 5500 people every year... Read more
The client requests no contact from agencies or media sales.