About the role

This is key role working across the entire Income Generation Department.

This role will be responsible for providing general administrative support to the Income Generation team, including the Director of Income Generation. This includes being the first point of contact for supporters, ensuring the database is being used effectively and records are kept up-to-date, that invoices are being paid in a timely manner and much more.

The role holder will also be expected to act as the department’s database ‘super-user’ ensuring that use of the database is optimised across the Income Generation Department and that contacts and leads are shared effectively.

About the candidate

The successful candidate must have prior experience in an administrative role and be proficient in the use of IT tools such as MS Office and databases to perform day to day tasks.

The role involves providing support to different teams within the Income Generation Department so an ability to work on a number of tasks simultaneously, at times under pressure, is a must have. Other essential skills for this important role are self-motivation, attention to detail and excellent interpersonal, verbal and written communication skills.

More information about the role can be found in the job description and person specification available on our website. 

How to apply

To apply for this role, click on the apply on website button to be redirected to our website to send us your CV along with your completed supporting statement form and equalities monitoring form by the closing date.

The closing date is 12pm on Monday 12 July 2021

Interviews are scheduled to take place (virtually, using Zoom) between Wednesday 21 July to Friday 23 July 2021. 

 
Hospice UK values equality and diversity, and strives to be inclusive. We recognise the benefit and value of having people from a range of backgrounds, heritages, ages, experiences and skills in our organisation.

Unfortunately, due to the volume of applications that we receive, it is not always possible for us respond to all applicants individually, so if you have not heard from us within 14 days of the role closing, please assume that your application has not been successful and we wish you all the best in your job search.

London School of Theology is seeking to recruit a full-time Administrator for the Theology, Worship and Music Programmes.This is an exciting and very varied role giving the opportunity to make a significant contribution to the smooth-running of the TMW programmes and cultural life of the School. The role may be of particular interest to anyone with a musical background.

About the Role

The role of Administrator - Theology, Music and Worship Programmes has been designed to support Faculty and Registry to ensure the efficient and effective delivery of the Theology, Music & Worship Programmes and associated activities. The duties of the post-holder can be summarised from two perspectives, Registry activities and Programme activities.

Programme duties include organising music events, intensive modules and concerts; co-ordinating Faculty; managing recitals and practical assessments; promoting the School to students and managing the complexity of working across Registry, the Music department and other departments within LST.

Registry duties include administrative duties; marking administration; Assessment Board preparation and administration; providing administrative support to the Programme Leader; working on the Student Information System database and Virtual Learning Environment, and responding to student queries.

Application Details

The job description, person specification and full details on how to apply for the role can be found on LST’s website.

London School of Theology is a Christian college and, as such, it is a requirement of the Person Specification that the postholder must be in sympathy with the Christian ethos, aims and objectives of the School.

All candidates must have the right to work in the UK.

Closing date for receipt of applications: Noon, Tuesday 6 July 2021

Interview date: Wednesday 21 July 2021

We are recruiting a Team Administrator to provide administrative support across all functions of our business such as Business Support, Finance, Events, Publications and Account Management.

Team Administrator
Dartington Hall (Dartington/Sheffield/Remote Working)
£19,035 per annum
Full time – 37.5 hours per week
Fixed term contract until 31 March 2022.

Reseach in Practice is renowned in children’s services and the adult social care sector, for providing high-quality learning events and resources.

We are seeking a highly organised, creative and energetic individual with strong administration and customer service skills, finance admin experience and the ability to work flexibly, ensuring deadlines are met.  Excellent time management, ability to work as part of a team, computer literacy, numeracy, accuracy, attention to detail and the ability to multi-task are essential.

The ideal candidate will have knowledge and experience in a similar administration role and be confident to work proactively with both internal and external colleagues. Knowledge of Microsoft Teams, CRM and website CMS would be an advantage but not essential.

Key responsibilities of the role will be:

• Work closely and collaboratively with the various teams, ensuring that they are supported by effective administration and that clear lines of communication are enabled between the teams.
• Organise travel, meetings and accommodation as required, ensuring best value at all times.
• Support the processing of purchase orders, invoices, credit card statements, monthly expense claims, mileage claims as required.
• Provide word processing and other clerical support including proof-reading, minute-taking, and database administration. 
• Assist in the preparation, print and packaging of materials for events, publications and marketing, including electronic and hard copy.
• Liaise with our members on behalf of Account Managers to arrange meetings and provide administrative support.
• Support the processing of publications, event and membership sales as required.
• In conjunction with other members of administrative staff, assist in the management of incoming calls, visitors and hospitality.

This list can never be exhaustive but covers most of the work you’ll be doing. What really matters is talent, initiative and a commitment to excellent team work and customer service.

We work with clients across England and Wales from our main office in Dartington, Devon and a satellite office in Sheffield. Candidates can apply to work in either location, or work from home by negotiation.

About us

We believe that big ideas can make the world a better place. So our beautiful estate is home to a community of people who nurture new thinking, encourage learning and debate, and work every day to inspire one another. There are many sides to Dartington and that’s what makes our future so exciting. Come and be part of it.

Benefits

We offer an extensive list of employee benefits, including but not limited to; company pension, generous annual leave allowance and discount at our shops and restaurants.

Closing date: Sunday 25 July 2021.
Interview date: Thursday 5 August 2021.
Please note that interviews for this role will be held virtually.

TO APPLY AND FOR MORE INFORMATION

Please click the Apply button. You will be redirected to our website, where you can complete your application for this position.

No agencies please.

All We Can is looking for someone who shares our commitment to helping people living in some of the world’s poorest communities by ending the suffering caused by inequity and injustice.

The ideal candidate will be a good team player with an eye for details and a love for data, and ideally with some level of experience and a willingness to always improve their skills, specifically in Raiser’s Edge. Supporting the team by ensuring data from multiple sources is organised and recorded, accurately and in a timely manner, this role is vital to ensuring an excellent experience for All We Can’s supporters. In addition, this role will help generate queries, reports and analysis of our data. Could this be the opportunity for you?

Have a look at the job description in our job pack on our website and see if this is the job you have been looking for.  If it is, we’d love to hear from you.  Please complete the application form and return it to us by Friday 25th June, 2021, 12:00 pm.

Salary: £35k per annum

Term of appointment: 6 Month contract – with possible extension.

N.B.: You must have the right to live and work in the UK to be considered for this role.

About All We Can:

All We Can is an international development and emergency relief organisation. It helps find solutions to poverty by engaging with local people and organisations.

All We Can is the Methodist development and relief agency and an integral part of the Methodist Church in Britain’s response to international development and relief with its vision, priorities and values grounded in Christian principles.

Application Instructions:

Applications should be sent by email and must be received no later than midday on Friday 25th June, 2021. Interviews will be held on Monday 5th July, 2021.

Applications will be reviewed on an on-going basis and interviews of strong candidates may be conducted before the advertised date. Early applications are strongly recommended.

Your application should be on the application form downloadable from the All We Can website 

Note: We do not accept CV’s or other documentation, the All We Can application form must be completed for you to be considered for the job. The appointment is subject to a Disclosure and Barring check, please see application form for full details. We do not wish to be contacted by recruitment agencies. All We Can is the operating name of the Methodist Relief and Development Fund, a charity registered in England and Wales, number 291691

Harris Hill are working exclusively with a wonderful international development charity. The Database Officer is responsible for supporting the charity's database operations, including ensuring all income received is accurately and promptly processed; helping to maintain the database to ensure data quality; assisting with data selections; and generally assisting Fundraising teams with their data requirements. There is great scope for developing wider skills and knowledge in assisting the database team with fundraising data selections and helping to shape policy and procedure. Please note this role is a 9-month FTC.

Key responsibilities

* Daily importing of donations and personal data from a range of sources, including external agencies and charity's websites, to Raiser's Edge using Import-o-Matic, RE imports, and occasional batch and manual entry.
* Working closely with the Database Manager and Finance team, reconciling gift income between Raiser's Edge and Microsoft Business Dynamics.
* Regular reconciliation of incoming gift and merchandise sales data from various suppliers and fulfilment house to ensure accuracy.
* Ensuring data quality and integrity is kept up to date and in compliance with GDPR and relevant legislations through regular queries and global changes.
* Updating GDPR compliant consent requests for mail, telephone, email and SMS communications.
* Ensuring Gift Aid declarations are recorded accurately and in compliance with HMRC regulations.
* Working with the Database Manager and team, developing and documenting up-to-date Operating Procedures for data entry, importing, and checking data.
* Working with the Senior Officers, creating data selections for fundraising and other purposes as required.

Person specification

* Working knowledge of data protection, charity law and fundraising regulations and good practices and GDPR.
* Proficiency in Microsoft Excel, basic working knowledge of Microsoft Access.
* Working knowledge of Mailchimp, and ideally its integration with Raisers Edge via Import-o-Matic Working knowledge of Blackbaud Merchant Services and other online giving portals.
* Working knowledge of financial software, especially Microsoft Business Dynamics.
* Experience of using the Raiser's Edge and Import-o-Matic database at an advanced level.
* Experience of income processing on Raiser's Edge.
* Experience of database administration.
* Experience of dealing with Gift Aid, including reconciliation and working on claims.
* Experience of dealing with external agencies such as mailing houses and data management companies.
* Experience working within a charity or not-for-profit environment.

Closing date : Monday 10th May

Depaul UK are currently looking for a Database Officer to join us Nationwide (based in your local regional office).  You will join us on a full-time, permanent basis and in return, you will receive a competitive salary of £28,000 per annum + pension and benefits. London Salary: £31,500 (ILW) per annum + pension and benefits.

Depaul UK works with some of the most disadvantaged young people in the UK. We specialise in working in communities where poverty and long-term unemployment have resulted in generations of social exclusion and high rates of homelessness.

Over the past 30 years, we have grown as an organisation and developed and enhanced our work and the impact it has across the UK.  Depaul UK has a wide range of services for young people and adults at risk of homelessness.

The Database Officer role:

Depaul UK are currently offering a new and exciting position for a Database Officer to provide support handling data requests for a number of our contracts and funding relationships.

The successful candidate will be responsible for overall data-quality monitoring, evaluating and producing reports. You will be working alongside the Research and Evaluation team to design effective monitoring systems and dashboards for new and existing services.

Experience in Salesforce is essential.

This is a full time and permanent opportunity and will be mainly home based with some travel into the nearest office. We are accepting nationwide applications and the successful candidate will be based in our regional office closest to them.

What makes the Database Officer role exciting?

- Ongoing and targeted learning and development that will support and enable you to deliver the role to a high standard

- A full induction and training to enhance the skills required for the role

- Continuous support and supervision including reflective practice to develop your learning and skills

What will ideally support your success as one of our Database Officer:

- A Salesforce certified administrator with a Salesforce certification (minimum ADM201 or ADX201)

- At least 6 months experience of providing technical support to Salesforce database users

- An in-depth knowledge of In-Form or Salesforce system administration

- Experience in undertaking data monitoring and analysis activities within a social welfare environment using either In-Form or Salesforce’s NFP & charity package.

What’s it like to work at Depaul UK?

You'll be joining a friendly, flexible and values-led organisation, and will receive:

- Competitive salary

- 26 days of annual leave plus bank holidays

- Contributory pension scheme

- Life assurance

So, if this sounds like the perfect opportunity for you and you’d like to become our Database Officer then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

Closing Date for applications: Wednesday 30th June 12pm

An enhanced DBS disclosure is a requirement for this role. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

Database Manager

A brand-new role has arisen for a Database Manager to join a well-loved and award winning international charity based in London (initially remote – very flexible working encouraged). As the Database Manager, you will have full control over reporting / analysis, database administration, database strategies and more.

As the Database Manager, you will be integral to during a period of growth and change within the CRM team at the charity. This is the perfect role for a Database Manager to take the next step in their career, join a growing team and lead on some very cutting edge projects.

This charity offers very flexible working including 35 hour working weeks and the chance to work from home 2-3 days per week if you so wish.

Skills required for the Database Manager are:

- Strong skills in a fundraising CRM (Salesforce, Dynamics, Raisers Edge, Care CRM)
- Experience working with campaign automation tools (e.g Adobe Campaign Manager)
- Ability to manage multiple projects at once
- Great communicator and stakeholder management skills

Database Manager / CRM Manager / Salesforce / Dynamics CRM / CRM Project Manager

Salary: £42,000 - £45,000 + Excellent benefits

Location: Farringdon, London (initially remote – flexibility encouraged!)

Contract: This role starts as a 12-month fixed term contract (moving to 3 year contract)
 

Apply now for immediately consideration regarding this excellent opportunity!
Understanding Recruitment is acting as an employment agency for this vacancy

We are pleased to be working with a wonderful health charity to recruit their next Database Officer, this a varied and exciting role, in which you can develop your database skills. This is a unique position in the fact that our client is willing to train and develop their next employee and would consider candidates that have a small amount of data experience.

Main duties for the Database Officer:

Data administration and support to the team
Manage data imports
Run selections and queries
Develop dashboards
Maintain quality and integrity of the database
Provide detailed support and training to users

You will have:

Excellent communication skills
Ability to multitask and support staff
Database experience or a desire to develop in this area

If you would like to have an informal discussion, please call Chloe  on 02030 062787 or email [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

If enough applications are received the charity reserve the right to end the application period sooner.

Dignity in Dying is offering a fantastic opportunity to work for the UK's leading campaign for assisted dying for terminally ill, mentally competent adults. We are looking for a Database Support Officer who will use their administrative and customer service skills to ensure an excellent end-to-end service is provided to members and donors of Dignity in Dying, and our sister charity Compassion in Dying. This role is ideal for anyone wanting to use their database experience to take their next (or first) step into campaigning and the not for profit sector. If you're passionate about choice at the end of life, this could be the role for you! 

The Database Support Officer will provide administrative support to both the Fundraising and Marketing, and Finance teams by processing and recording donations accurately and efficiently on both organisations’ databases (Raiser’s Edge), providing excellent customer service to supporters, providing accurate data for direct mail and audits purposes, and liaising on technical support for the database.

Key Responsibilities

Processing donations

• Process all incoming donations made by cash and cheque
• Enter onto the database all donations made by cash, cheque, and credit card
• Enter onto the database all donations to Compassion in Dying made by CAF and Just Giving
• Using bank statements provided by the Administration and Finance Support Officer, enter onto the database all standing orders and legacies
• Process all online donations received through Stripe and PayPal on spreadsheets provided by the Administration and Finance Support Officer
• Process other supporter data from third parties onto the database e.g. legacy pledgers from our Free Will suppliers
• With the Administration and Finance Support Officer, process Gift Aid claims for Compassion in Dying

Membership/donor programme

• Ensure members and donors are thanked - demonstrating how donors and members are valued, and promoting recruitment and retention
• Enter new Dignity in Dying members onto the database and work with the Administration and Finance Support Officer to ensure all new members receive their membership pack
• Process Dignity in Dying membership renewals and send out regular renewal reminders by email and hybrid mail
• Act as the main point of contact for membership queries from Dignity in Dying members by phone, email, and mail

Technical database support

• Prepare data selections for direct mail e.g. appeals and Campaign newsletters
• Run reports on the Raiser’s Edge as required
• Work with the Finance Manager and Administration and Finance Support Officer to ensure that all necessary data is prepared in time for annual audits
• Induct new staff not familiar with the Raiser’s Edge on the database’s functions that are relevant to their role
• Act as the main point of contact for IT support related to the database, for suppliers such as Blackbaud and Sys Group
• Clean data between both organisations’ databases, ensuring data is as up-to-date as possible
• Make sure data is stored in compliance with General Data Protection Regulation (GDPR)

Person Specification

Experience

• Experience of working with the Raiser’s Edge database
• Experience of administrative and customer focused work in a fast-moving environment
• Experience of dealing with enquiries from members of the public

Knowledge

• Excellent IT skills including a comprehensive knowledge of the Microsoft Office suite of programs
• Knowledge of different functions and abilities of the Raiser’s Edge database
• Knowledge of administrative systems and procedures

Skills and Abilities

• Ability to plan, organise and prioritise own work to deal with conflicting priorities and ensure deadlines and objectives are met
• Excellent attention to detail
• Good verbal and written communications skills, including the ability to respond to enquiries politely and sensitively
• Excellent customer service skills
• Good interpersonal skills including the ability to work co-operatively and effectively with others as a member of a team

Values

• Commitment to Dignity in Dying’s vision and mission.
• Commitment to Compassion in Dying’s vision and mission.

Cruse Bereavement Care (Registered Charity Number 208878) is the largest UK Bereavement Charity providing specialist website, telephone, email and face-to-face, (online during Covid times) bereavement support for adults, children and young people.

We have a vacancy for a part time Hub Administrator, the role of the Administrator will ensure the smooth running of the Hub, working within a team of Hub administrators and carry out administrative duties as required by the Hub Manager, to support direct service delivery and volunteer support across a number of different branches.

The successful candidate will work with the Hub Manager, Service Coordinator, Volunteer/Training Coordinator and Hub Administration team to:

• Deal sensitively with telephone, post and email enquiries, screening and directing calls and emails in line with procedures
• Prepare information for clients, prospective volunteers and funders
• Carry out administrative tasks associated with arranging conferences, training courses, study days, committee meetings etc.
• Support the Hub Manager with communications to volunteers and clients including through newsletters, social media and the distribution of information in paper or electronic format

Salary £22k FTE (pro rata 21 hours)

Hours 21 hours per week

This is a new post and will suit an enthusiastic and creative person with excellent communication and IT skills and knowledge of work in the voluntary sector. This is an exciting opportunity to play a key role in developing services for bereaved people in Wales.

The post is office based however due to COVID restrictions, staff are currently working from home. 

Closing date:  9.7.21

Interviews: 12.7.21 week beginning

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Cruse Bereavement Care (Elusen Gofrestredig Rhif 208878) yw'r Elusen Brofedigaeth fwyaf ym Mhrydain sy'n darparu cymorth gyda phrofedigaeth i oedolion, plant a phobl ifanc ar eu gwefan, dros y ffôn, drwy e-bost ac yn bersonol, (ar-lein yn ystod cyfnod covid}.

Mae gennym swydd wag rhan amser fel Gweinyddwr y Ganolfan. Bydd y Gweinyddwr

yn sicrhau bod y Ganolfan yn rhedeg yn ddidrafferth, yn gweithio mewn tîm o weinyddwyr yn y Ganolfan, ac yn cwblhau dyletswyddau gweinyddol fel sy'n ofynnol gan Reolwr y Ganolfan, er mwyn cefnogi darpariaeth y gwasanaeth a chefnogaeth i wirfoddolwyr yn uniongyrchol ar draws nifer o wahanol ganghennau.

Bydd yr ymgeisydd llwyddiannus yn gweithio gyda Rheolwr y Ganolfan, Cydlynydd y Gwasanaeth, y Cydlynydd Gwirfoddoli/Hyfforddi a thîm Gweinyddu'r Ganolfan er mwyn:

• Ymdrin ag ymholiadau dros y ffôn, drwy'r post neu mewn e-byst yn sensitif, a sgrinio a chyfeirio galwadau ac e-byst yn unol â gweithdrefnau
• Paratoi gwybodaeth ar gyfer cleientiaid, gwirfoddolwyr posib a chyllidwyr
• Cwblhau tasgau gweinyddol sy'n gysylltiedig â threfnu cynadleddau, cyrsiau hyfforddi, diwrnodau astudio, cyfarfodydd pwyllgorau ac yn y blaen.
• Cefnogi Rheolwr y Ganolfan gyda chyfathrebiadau ar gyfer gwirfoddolwyr a chleientiaid, a hynny drwy gylchlythyrau, y cyfryngau cymdeithasol a dosbarthu gwybodaeth ar bapur neu'n electronig

Cyflog £22k Cyfwerth â Llawn Amser (21 awr pro rata)

Oriau 21 awr yr wythnos

Mae hon yn swydd newydd, sy'n addas i berson brwdfrydig a chreadigol gyda sgiliau cyfathrebu a TG gwych, a gwybodaeth am weithio yn y sector gwirfoddol. Mae hwn yn gyfle cyffrous i unigolyn chwarae rhan allweddol wrth ddatblygu gwasanaethau ar gyfer pobl sy'n wynebu profedigaeth yng Nghymru.

Swydd o fewn swyddfa yw hon, fodd bynnag, mae staff yn gweithio gartref ar hyn o bryd oherwydd cyfyngiadau COVID. 

Dyddiad cau: 9.7.21

Cyfweliadau: yr wythnos yn cychwyn ar 12.7.21

Two 12 month fixed term contracts and one fixed term contract until 31 March 2022 available.

Do you want to use data-driven approaches to bring change to people’s lives? Enjoy meeting new people, helping them and teaching them new skills? Want to gain new experiences in the diverse and developing homelessness sector?

We have an exciting opportunity for you to work with data to help thousands of rough sleepers get the help they need. We are looking for a new Database Support Officer (known internally as a CHAIN Support Officer) to bring their enthusiasm, technical and communication skills to our fast paced environment, which nurtures future development opportunities.

If any of those sound like you then we would love to hear from you!

About the role

CHAIN – the Combined Homelessness Information Network – is a multi-agency database for rough sleeping services in London. It plays a central role in the work of street outreach teams, allowing them to share information with each other and ensuring their clients get the right support. CHAIN was instrumental in coordinating the effort to help hundreds of people into accommodation during the Everyone In scheme in 2020. It is one of the world’s most comprehensive systems of its kind, and is used for developing London and UK-wide rough sleeping strategy and policy.

The Support Officer role involves working collaboratively with a large range of different users and quickly understanding their needs. This dynamic role requires a flexible skillset, responsiveness and a willingness to learn.

As a Support Officer you will:

• Run the busy CHAIN Helpdesk service, fielding a wide range of enquiries and support requests
• Be a point of contact for various outreach services and local authorities across London, completing bespoke reports on request and keeping on top of developments in the wider sector
• Facilitate training sessions, inducting new workers into the context of the system, data protection, and providing hands on training on how to use CHAIN
• Ensure that the information in CHAIN is reliable and accurate by investigating the data and cleaning it
• Produce useful, accurate reports and statistics, including the quarterly and annual CHAIN reports
• Participate in the ongoing development and improvement of the system

About you

The ideal candidate will combine a genuine enthusiasm for helping others and continuously improving services with great attention to detail and problem-solving skills. You’ll have a high level of skill in Excel and some understanding of managing databases. We’ll provide lots of support to develop your skills in using Access/SQL and Salesforce, data protection policies and your understanding of the work of the sector.  

This is an exciting time to become a Support Officer for CHAIN, as we carry out some major upgrades to the system and adapt to new ways of working. Initially home-based, once regulations allow this role is likely to involve working in our Tower Hill office at least three days per week, facilitating in-person group training and visiting rough sleeping services across London.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: 10am on 5 July

Interview and assessments on: 14 and 15 July, to take place via video call

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

I am happy to be working with an amazing end of life charity in search of a Raisers Edge Database Support Officer. This role is to ensure an excellent end-to-end service is provided to members and donors to the charity, reflecting how the organisation values their supporters.
The Database Support Officer will provide administrative support to both the Fundraising and Marketing, and Finance teams by processing and recording donations accurately and efficiently on both organisations' databases (Raiser's Edge), providing excellent customer service to supporters, providing accurate data for direct mail and audits purposes, and liaising on technical support for the database.

Key Responsibilities Processing donations:
Process all incoming donations made by cash and cheque
Enter onto the database all donations made by cash, cheque, and credit card
Enter onto the database all donations
Using bank statements provided by the Administration and Finance Assistant, enter onto the database all standing orders and legacies
Process new Direct Debits and ensure that members/donors receive confirmation
Process amendments and cancellations to existing Direct Debits and ensure members/donors are informed accordingly
With the Administration and Finance Assistant, process Gift Aid claims

Membership/donor programme:
Ensure members and donors are thanked - demonstrating how donors and members are valued, and promoting recruitment and retention
Enter new members onto the database and work with the Administration and Finance Assistant to ensure all new members receive their membership pack
Process membership renewals and send out regular renewal reminders by email and hybrid mail
Act as the main point of contact for membership queries from members by phone, email, and mail
Technical database support:
Prepare data selections for direct mail e.g. appeals and Campaign newsletters
Run reports on the Raiser's Edge as required
Work with the Finance Manager and Administration and Finance Assistant to ensure that all necessary data is prepared in time for annual audits
Clean data between both organisations' databases, ensuring data is as up-to-date as possible
Making sure data is stored in compliance with General Data Protection Regulation (GDPR)
If you have the above skills and experience and are immediately available, please apply online today!

We are looking for a Fundraising and Events Administrator. The Fundraising and Events Administrator will play a key role within the Fundraising team by ensuring that all administration is done effectively and efficiently in order to help the team maximise income, deliver optimum service to donors and maintain existing levels of fundraising activity. The postholder will also assist in the administration and planning of our online and in-person events and Trust and Foundation grants.

This is an exciting opportunity for an organised and dedicated individual, with excellent attention to detail, to join our small and creative Fundraising Team.

This is a full time role (part-time and flexible working requests will be considered).

Job Description

Title: Fundraising & Events Administrator

Contract: Full Time (part-time and flexible working requests will also be considered)

Department: Fundraising & Events

Responsible to: Fundraising and Events Manager

Usual Hours: 9.00am - 5.30pm

Salary: £23,000 - £26,000 depending on experience

Location: Central London (currently home based due to Covid restrictions)

Holidays: 22 days per annum, plus Bank Holidays, plus two days for Rosh Hashanah and one day for Yom Kippur should they fall on weekdays

Overall aim: To enable the success of our fundraising by managing the administration for the Fundraising team. The postholder will be responsible for the administration of donations, managing our fundraising database, Raisers Edge, and maintaining accurate fundraising records. The postholder will also play a key role in the administration and planning of our online and in-person events and Trust and Foundation grants.

The Holocaust Educational Trust’s mission is to educate every person from every background in the UK about the Holocaust and its contemporary relevance. This role operates within a small, active and creative fundraising team, with the opportunity for input and innovation. The postholder will work closely with senior managers and senior volunteers and administer stewardship for our major donors and leading philanthropists.

This is an excellent opportunity for an organised and dedicated individual to play a key role as an Administrator within the fundraising team and to help the team grow our non-statutory income.

Key responsibilities:

• Contribute to the Holocaust Educational Trust’s fundraising by ensuring that all administration is done effectively and efficiently in order to help the team maximise income, deliver optimum service to donors and maintain existing levels of fundraising activity.
• Record donations on the fundraising database and process income through all sources, such as online activity and giving sites.
• Acknowledge all donations in a timely fashion, write thank you letters and receipts and keep all relevant team members informed.

• Manage the fundraising database, ensuring all records are accurate - record and update financial and non-financial information provided by supporters.
• Assist with the administration of fundraising processes including working closely with HET’s Finance Team and producing Gift Aid claims.
• Responsible for the administration of events and assist with all aspects of the organisation and delivery of fundraising events.

• Undertake general administrative duties to include, dealing with post and maintaining effective filing systems in line with GDPR policy.
• Produce donor development plans and briefings on potential or existing donors, in line with GDPR policy.
• Assist with the preparation of applications and reports for grant giving Trusts and Foundations, as well as ensuring that HET is compliant with the terms of its grants and researching potential new Trusts and Foundations suitable for the Trust.
• Respond to queries from the general public (by phone, post, email or in person) and work closely with other members of the fundraising team to ensure enquiries are dealt with effectively.

• Represent the Trust at fundraising events and educational events and programmes.
• Provide general support and assistance for the Director of Fundraising.

• Carry out any other reasonable request from the Chief Executive or member of the Senior Management Team.

Person specification:

• Excellent organisation skills
• Excellent attention to detail
• Proficient in Microsoft Office
• Experience of database management (Raisers Edge desirable)
• Experience in an Administrative role
• Excellent communication skills with the ability to communicate well on the phone and prepare letters, emails and reports
• Ability to demonstrate a flexible approach to work with a positive and proactive attitude
• Able to work individually as well as part of a team
• Able to work discretely and responsibly
• Experience with organising events

• Ability to prioritise a demanding workload and manage multiple tasks 
• Good numeracy skills and an understanding of budgeting and reporting
• Knowledge of the Third Sector in the UK
• A commitment to the aims and values of the Holocaust Educational Trust

Nightingale Hammerson is a friendly and caring organisation to work for, where people enjoy their job.  We are a centre of excellence and have a first class reputation as an outstanding, compassionate, professional organisation, offering a range of services and activities tailored to meet the needs of each of our residents.

We offer individually-tailored care in a ‘home from home’ with kind, compassionate residential, nursing, dementia, respite and end-of-life care.  At the heart of our approach is a warm, respectful relationship between our staff and every single resident.  It’s what we mean by ‘person-centred care’ – taking into account the individual wishes, characters and histories of everyone we look after.

With the ongoing major £40m capital redevelopment of Hammerson House, this is a truly exciting time to join our organisation.

As a member of the Property Services Team, you will be a key individual focusing on coordinating and delivering the Administrative services for Property Services department, comprising of the maintenance team and front of house team.

You will be an integral member of the team to make the Property services function a success.