Database administrator jobs
Anna Freud is seeking an Administrator - Schools and Colleges Early Support Service (SCESS) to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website:
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
Please visit our careers page for details of our staff benefits.
You’ll be joining a fast-paced but very supportive team of around 15 people, with plenty of guidance at the start and a strong culture of working together. We offer hybrid working with at least 20% of your time onsite at either our London or Manchester hub, and there may be scope for increased remote working for the right person.
Flexible working is available where service needs allow, and you’ll be part of a workplace that genuinely prioritises wellbeing, inclusion and ongoing development. As part of the Schools Division, you’ll also gain experience within a service that makes a real difference to children, young people and the education professionals who support them.
What you’ll do
In this role, you’ll provide the core administrative support that keeps the Schools and Colleges Early Support Service running efficiently, ensuring that appointments, communications, data processes and day-to-day operations are well coordinated so practitioners can focus on supporting children, young people and school staff. You’ll work closely with practitioners and the Project Manager, and you’ll also build regular connections with school staff and education professionals across the country. These relationships are central to the role and key to keeping the service running smoothly.
- Getting up to speed quickly with scheduling, mailbox management and core administrative processes.
- Helping maintain smooth service delivery by keeping information accurate, organised and shared in a timely way.
- You’ll manage daily service administration, oversee intervention activity and act as a point of contact for practitioners.
- Scheduling appointments, webinars, training sessions and internal/external meetings, making sure all logistics are in place.
- You’ll monitor and manage the service mailbox, respond to enquiries and share prepared communications with stakeholders.
- Organising meeting arrangements, preparing agendas, circulating papers and taking accurate minutes when required.
- You’ll maintain and update databases and spreadsheets, track service uptake, and collate data for reporting and analysis.
What you’ll bring
You’ll be a well-organised and proactive administrator who’s confident with digital tools, comfortable managing a busy workload, and able to communicate clearly and professionally with practitioners, schools and other stakeholders.
- You should have experience working in a busy administrative setting and be confident juggling multiple tasks.
- Strong IT skills are important, including ease with MS Office, web-based systems and databases/CRMs.
- You’ll need excellent organisation, attention to detail and time-management skills to stay on top of deadlines.
- Clear written and verbal communication skills are essential, along with the ability to work well with a range of colleagues and professionals.
- A flexible, problem-solving approach is key, as well as an understanding—or willingness to develop an understanding—of the school environment, safeguarding and confidentiality.
Key details
Hours: Full time: usual working hours are Monday to Friday, 09:00-17:00. Flexible working is considered depending on individual situation and service needs. Must work Friday.
Salary: £27,040 FTE per annum, plus 6% contributory pension scheme
Location: Location Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD). There may be scope for increased remote working for the right person.
Contract type: Fixed term until 31 August 2026
Next steps
Closing date for applications: midday (12pm), Thursday, 4 December 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Tuesday, 9 December 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held remotely on Tuesday, 16 December 2025.
Questions?
Please contact us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Registered Charity
501 - 1000
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
Thank you!
Title: Legacy Administrator
Salary: £30,000 - £34,000
Location: UK Hybrid - 2 to 3 days in the Haywards Heath Office
Contract: Permanent
Hours: This is a full-time role with some flexibility around hours worked and some
home working
Responsibilities
The Legacy Administrator will support the smooth running of the Legacy Team, key responsibilities include:
- Processing incoming legacy post daily, scanning and uploading documents to the First-Class database. (Post is received in a variety of ways).
- Monitoring the legacy inbox, responding to calls and emails, and managing electronic filing.
- Processing all legacy income, liaising with the Database Team to ensure correct allocation and maintaining the legacy pipeline.
- Managing a personal caseload of pecuniary legacies in the UK and Ireland, liaising with executors and solicitors (training provided).
- Issuing formal receipts for income received.
- Building strong relationships with co-beneficiary charities and, with support, liaising with external professionals to minimise costs and maximise opportunities.
- Maintaining and updating the legacy database with new notifications and relevant information.
- Supporting team operations, including preparing agendas for weekly meetings and covering colleagues during annual leave.
The main responsibilities are not meant to be an exhaustive list of tasks. The need for flexibility is required and the job holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed. Please read the job description for further information.
Job Holder Requirements
Essential
- Proven experience in general office administration, ideally within a fundraising or finance environment.
- Familiarity with and ability to work within General Data Protection Regulation (GDPR) requirements.
- Working knowledge of database systems and experience using them effectively.
- Demonstrable telephone customer service experience.
- Strong understanding of confidentiality, empathy, and diplomacy.
- Excellent communication skills, both written and verbal, with the ability to remain calm and professional under pressure.
- Proficiency in Microsoft Office applications (Word, Excel, Outlook).
- High level of attention to detail and accuracy.
- Strong time management skills and ability to prioritise tasks effectively.
- Ability to work cooperatively and flexibly within a team.
- Commitment to equality of opportunity for disabled people.
Desirable
- Previous experience in a legacy administration or charity environment.
- Knowledge of fundraising processes and practices.
- Advanced database management skills.
- Ability to adopt a sensitive and empathetic approach when dealing with solicitors, supporters, and family members.
Next Steps
To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can work from our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW) two to three days per week.
We anticipate that remote interviews will take place via Microsoft Teams, and part of the evaluation process may include a task to be completed by shortlisted candidates.
Closing date: 7 December 2025
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
The client requests no contact from agencies or media sales.
Thank you!
Are you passionate about delivering exceptional events and creating memorable experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, The Royal College of Radiologists (RCR) wants you on our team as our new Events Administrator!
We are at an ambitious and exciting stage, redesigning and expanding our portfolio of learning products and delivering a growing programme of in-person, online and hybrid events including major conferences like our Global AI Conference.
As our Events Administrator, you’ll play a key role in ensuring the smooth delivery of meetings and conferences that make a real difference to clinical care. Working closely with our Conference Organiser and the wider Learning Team, as well as colleagues in marketing, sponsorship and external stakeholders, you’ll help us deliver events that inspire, educate and connect healthcare professionals worldwide.
What you’ll do
- Support the planning and delivery of high-quality events across the UK and globally.
- Coordinate logistics, manage registrations, and ensure delegates and speakers have an exceptional experience.
- Work with subject matter experts, sponsors and partners to bring events to life.
- Provide outstanding customer service and troubleshoot on the day to keep everything running smoothly.
What we’re looking for
- Experience in event administration and logistics (in-person, online and hybrid).
- Strong organisational skills and attention to detail.
- Excellent communication and relationship-building abilities.
- Confidence using Microsoft Office and online event platforms (e.g., Zoom).
- A proactive, adaptable approach and a passion for delivering great experiences.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Digital Care Hub
Digital Care Hub is a not-for-profit organisation run by and for adult social care providers. We help care organisations use digital technology confidently and safely through practical guidance, resources, and tools on data protection, cybersecurity, and digital transformation. Our work supports over 20,000 care providers across England to adopt digital tools securely, improve quality of care, and build digital confidence across the sector.
About the Role
We are looking for an organised and proactive Administrator to keep our operations running smoothly and efficiently.
You’ll support the day-to-day delivery of our national programmes, partnerships, and governance activities, working closely with colleagues, partners, and funders. This role is ideal for someone who enjoys creating order, solving problems, and helping a mission-driven team work effectively together.
You’ll report to the Operations Manager and play a key role across every part of Digital Care Hub’s work, from programme coordination and financial tracking to communications and events.
Key Responsibilities
• Coordinate meetings, workshops, and events, including scheduling, logistics, and materials. • Provide administrative support across programmes, projects, and governance functions.
• Manage shared inboxes and respond to general enquiries.
• Maintain accurate contact lists, records, and document libraries.
• Support financial processes such as raising purchase orders, tracking invoices, and maintaining budget records.
• Assist with HR administration, including onboarding and maintaining staff records.
• Help prepare reports, board papers, and presentations.
About You
Essential skills and experience
• Proven administrative experience in a busy, multi-project environment.
• Excellent organisational skills with a high level of accuracy and attention to detail.
• Strong written and verbal communication skills.
• Confident using Microsoft 365 (Teams, SharePoint, Excel, Word, PowerPoint) and other digital tools.
• Ability to manage multiple priorities and deadlines.
• A proactive, adaptable, and problem-solving mindset.
• Strong interpersonal skills and ability to work effectively with colleagues and external partners.
Desirable skills and experience
• Experience in the charity, health, or social care sector.
• Knowledge of governance or project administration.
• Experience supporting online meetings or virtual events.
• Interest in digital transformation and improving care through technology.
• Support communications by updating website content, newsletters, and contact databases.
• Contribute to monitoring and reporting for grants and contracts.
• Support the smooth running of internal systems, templates, and processes across the organisation.
Terms and benefits
• Salary: £32,000 per annum
• Contract: Permanent
• Remote (occasional travel for team meetings or events)
• Working pattern: Full time (part-time considered)
• Leave: 28 days annual leave plus bank holidays
• Other: Flexible working encouraged; equipment provided
Why Join Us
You’ll join a small, ambitious, and collaborative team making a real impact across adult social care. We value flexibility, trust, and personal growth. You’ll have the opportunity to shape how we work, improve systems, and develop your skills in a supportive and purpose-driven environment.
Send your CV and a short covering statement outlining your interest in the role and
how your experience fits what we’re looking for via the Charity Jobs platform.
Early applications are encouraged as applications may close early if we receive a high volume of candidates.
Non Charity Employer
11 - 20
The Digital Care Hub provides free information, guidance and support to enable adult social care providers to make the most of digital technology
The client requests no contact from agencies or media sales.
Thank you!
Location: Hybrid – Holborn, London (office & remote)
Contract: Permanent, full-time (Monday to Friday 40hrs pw)
Salary: £28,000 – £30,000 per annum
We are recruiting an organised, proactive, and digitally confident Administrator to join a UK professional membership organisation. This role is pivotal to ensuring the smooth operation of day-to-day activities and enhancing the experience of members through accurate administration, clear communications, and well-coordinated events.
Key Responsibilities:
- Manage all aspects of membership, including applications, renewals, updates, and communications, ensuring a positive experience for members.
- Coordinate governance processes, committee meetings, elections, and the Annual General Meeting, including agendas, reports, and accurate documentation.
- Support the creation and distribution of newsletters, website content, and social media updates, helping to engage and inform the membership community.
- Assist with the planning and administration of annual conferences, awards, and other events, liaising with committee members, delegates, and suppliers to ensure seamless delivery.
- Provide general administrative support, including office coordination, event logistics, and responding to member enquiries.
- Contribute to continuous improvement of systems, processes, and member engagement initiatives.
- Strong attention to detail and excellent organisational skills, with the ability to prioritise and manage multiple tasks.
- Experience with CRM or membership databases; digital tools such as Mailchimp, Canva, or PandaDocs are desirable.
- Experience organising events, meetings, or professional gatherings.
- Excellent written and verbal communication skills, with confidence engaging with a diverse membership and stakeholders.
- Flexible, proactive, and collaborative, with the ability to work independently as required.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Thank you!
We’re looking for a highly organised administrator to support our global and membership activity. With responsibility for organising events, meetings and supporting senior staff, you’ll have initiative, great attention to detail and the ability to juggle a varied workload, often to tight deadlines.
As the Global Administrator, you’ll play a key role in delivering our international strategy, supporting global engagement, and helping our growing global membership community thrive. You’ll work with colleagues across the College and external partners worldwide to ensure smooth delivery of our global events, travel, and partner liaison activities.
What you’ll do
- Lead the organisation and coordination of the RCR’s global events and activities.
- Arrange travel, accommodation and logistics for senior staff and elected Officers.
- Prepare briefings, itineraries and event materials for global meetings and conferences.
- Act as a liaison point for international partners, maintaining positive and professional relationships.
- Coordinate meetings, networking events and follow-up actions with global stakeholders.
- Support the wider Membership Team on recruitment and retention initiatives.
- Maintain accurate records, databases and website information.
What you’ll need
- Excellent organisational skills with the ability to prioritise, multitask and meet deadlines.
- Strong written and verbal communication skills, with excellent attention to detail.
- Confidence liaising with a range of internal and external stakeholders.
- Calm, adaptable and proactive approach to problem-solving.
- Willingness to travel overseas occasionally as part of global event support.
- Experience of successful working within a team and the provision of a professional, friendly, and reactive service to colleagues is helpful, but not essential if you meet other requirements.
The client requests no contact from agencies or media sales.
Thank you!
The focus of this role is to provide administrative support to ensure back-office functions are efficient and timely. You will work across our fuel poverty and retrofit projects supporting project managers and key staff to ensure administrative tasks are completed to a high standard. The role will be varied, and some tasks will change over time as we secure further funded projects that require administrative support.
Pay and conditions.
- The role is a fixed term period of 12 months. We will consider applications for the role on a full or part-time basis, with a minimum of 22.5 hours per week.
- The salary for the role will be £28,124 per year full-time (37.5 hours per week), pro rata for part-time.
- You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts, and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
- To sort HES inbound post, ensuring items are passed to the correct team or staff member.
- To coordinate HES outbound post requests, collating and printing information to send to households.
- To speak to households by telephone and triage households to appropriate HES projects.
- To book home visits for advisors and retrofit assessors, keeping calendars up to date with appointments, cancellations, and amendments. Accurately completing the home visits risk assessment when required.
- To assist with householder applications for grants and other funding schemes. Contacting clients to complete forms or collate paperwork or electronic evidence.
- To record client details and follow HES team guidance documents to assess the help and support needed.
- To update our client databases and other contact management systems accurately.
- Support the internal and external training programmes, such as booking inductions for new starters, distributing training materials after training sessions and making sure evaluations are completed.
- Help provide HR support for HES staff, through processing annual leave requests or sending appraisal reminders.
- Oversee the smooth running of HES processes, such as the complaints procedure or keep track of subscription packages.
- Maintain stocks of leaflets, factsheets, freepost envelopes, and similar items, including organising printing where needed.
- Take minutes during team meetings and share any actions.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
- GCSE in Maths and English or equivalent.
- Experience of providing administrative support to colleagues and external customers or partners.
- Experience of customer service.
- Ability to respond to clients in a respectful and engaging manner.
- Ability to communicate effectively with people at all levels verbally and in writing.
- Ability to work in a team and able to identify areas where their skills complement others.
- Ability to maintain admin systems independently and accurately.
- Highly organized at managing time and a busy workload.
- Skilled in use of MS office applications including Word, Excel, and Outlook.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
Please apply using the application form attached.
Your application should demonstrate how your skills and experience relate to the person specification on the job description. CVs and supporting letters will not be considered. The front sheet of the form containing personal information will not be seen by the selection panel.
The closing date for applications is 17:00 on Wednesday 26 November 2025.
If you have not heard from CSE by 17:00 on Friday 28 November, please assume that your application has been unsuccessful.
Interviews will take place on Wednesday 3 and Thursday 4 December. The interviews, which will include a task-based element, will be conducted at our offices in Bristol.
If shortlisted for interview, we will ask you to provide evidence demonstrating your eligibility for employment in the UK.
Applications should be sent by email to our Jobs inbox.
Or
By post to Centre for Sustainable Energy, St James Court, St James Parade, Bristol BS1 3LH.
The client requests no contact from agencies or media sales.
Thank you!
We have an exciting opportunity for two Service Delivery Assistants to join WeMatter - our established and growing pan-England digital service for children & young people who have experienced domestic abuse.
These are home-based roles, working 37.5 hours, on a fixed term contract until 31st July 2027.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
As a Service Delivery Assistant you will:
- Provide high quality administrative support to the team and service.
- Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards.
- Manage general queries into the service.
- Collate and supply information and correspondence to internal and external contacts in accordance with required deadlines.
- Liaise with referring agencies to improve referral information and the general referral process for victims. May include following up to secure information included in incoming referrals.
- Provide general office administration support which could include photocopying, filing, data entry, ordering of office supplies, processing invoices, raising purchase orders and minute taking at meetings.
- Help to coordinate appointments and sessions held by our CYP Programme Facilitators.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
Membership Administrator
Salary: £27,254 pro rata per annum
Hours: 20 per week
Location: Northampton
This role is fully office-based at our Northampton headquarters. As this is not a remote or hybrid role, we are ideally looking for applicants who live locally or can reliably commute. Please note that travel costs for your commute are not reimbursed.
About Us
The Psoriasis Association is the UK’s leading charity for people affected by psoriasis. We’re looking for a friendly, organised Membership Administrator to help support us deliver our mission of supporting people with psoriasis, advancing care, and driving research.
In this varied role, you’ll be the first point of contact for members, process new and renewing memberships, maintain accurate database records, and support our events including Information Days and the Annual Conference. You’ll also help keep our office running smoothly and provide administrative support across the team.
We’re a small, supportive charity, so this role is ideal for someone who enjoys helping people, has great attention to detail, and thrives in a collaborative environment.
What you’ll need:
- Strong organisational skills
- Confident communication and customer-service approach
- Good IT skills and accuracy with data
- A friendly, proactive attitude
Desirable: experience in admin, membership or charity roles, familiarity with databases, event support experience.
What we offer:
- 34 days (pro rata) annual leave (inc. bank holidays), rising to 39 after 5 years
- Extra day off for your birthday or another special day of your choice
- 6% employer pension contribution
- Health insurance (after probation)
- Flexible, family-friendly working patterns
Apply by Sunday 30th November 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Applicants must have the right to work in the UK at the time of application, as we are not able to provide visa sponsorship.
CVs alone will not be considered.
No agencies please.
Thank you!
Provide administrative and coordination support to the Family Wellbeing Service that support families across Surrey with wellbeing and mental health literacy as well as specific EBSNA and ND support. Work proactively, use their own initiative and work unsupported to achieve tasks. The administrator will provide administrative support to a service that is currently in development, with plans to grow over 4 years, with 8 practitioners as well as liaise with partner agencies and stakeholders to ensure the smooth running of this service
Responsibilities
- Using a variety of software packages, such as Microsoft Office suite, mail chimp, poll daddy and Survey Monkey
- Answering telephone and email queries from partner organisations, external agencies and parents/carers
- Contacting families via the telephone and email, that are referred to Eikon Family Wellbeing Service
- Production and creation of letters, correspondence, leaflets, newsletters and supporting the production of website content
- General administration work including filing, archiving, retrieving information and documents
- Provide, record and report the appropriate data to ensure support programmes can be accurately monitored and evaluated
- Set up and maintain excel spreadsheet that tracks and monitors status of all cases referred to the service
- Support the Service Delivery Manager in the maintenance and monitoring of the service tracker
- Create and maintain processes for receiving service feedback and monitoring and reporting service impact data
- Be responsible for entering Direct Referrals and Mindworks referrals on to organisation database along with any corresponding case allocation administration
- On-boarding of new referrals ensuring are contacted within the agreed contract guidelines. Once initial calls are completed, to ensure these are moved to the correct service pathway
- Monitor the return of consent and registration forms
- Carry out administrative tasks associated with follow-up on all missed sessions, cancellations, queries and case closures
- Create, maintain and monitor a booking system for individual, group and online sessions and all corresponding tasks e.g. room booking, calendar updates and sending meeting links/information to recipients
- Create and support the monitoring of wait lists for the various services and subsequent case allocation to practitioners
- Carry out ‘check in’ communications with families on our waiting list and escalate any new concerns to appropriate staff
- Record all communications with families and professionals related to specific cases on Evide
- Create, maintain and monitor attendance lists for any groups
- Ensure all data and information is uploaded onto all relevant databases
- To organise the administration of all group work delivered by the Family Wellbeing team, in both schools and community settings
- To support Service Delivery Manager with the review of wait list and active cases with practitioners to ensure all sessions and meetings have been planned in and appropriate actions taken and recorded
- To support the Service Delivery Manager in identifying where administrative improvements and efficiencies can be made
- Support the Family Wellbeing team with administration relating to their work with CYPF record keeping
- Monitoring general phone calls and email enquiries, ensuring these get forward to the correct recipient
Organisational requirements
- Understand and act when safeguarding issues need to be escalated
- Work within Eikon’s internal policies, safeguarding and data protection regulations
- Work as part of a team and attend team meetings, training events and participate fully in 1:1
- Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support
- Be responsible for equipment/resources
- To promote, monitor and maintain health safety and security in the working environment
- Other work as requested by your line manager as needed to support our aims
Registered Charity
Helping young people feel safe, heard and supported
The client requests no contact from agencies or media sales.
Thank you!
Job Description
Job Title: | HR Administrator |
Location: | The successful candidate will be based at the Birmingham site and will be required to travel to all branches as needed. This is an in-person, on-site role with no hybrid or remote work options available. |
Reporting To: | Volunteer and Training Manager, and HR Generalist |
Salary and benefits: | £24,000 to £26,000 |
Hours: | 35 hours per week, Monday to Friday, from 9:00am to 5:00pm, including a one-hour unpaid lunch break. |
Contract: | 6 months- Fixed term |
Probation period: | 3 months |
Annual Leave: | 21 days of fully paid annual leave, plus 8 paid bank holidays and an additional day off for your birthday. |
About the Role:
We are excited to introduce a newly created position within our team. This is an excellent opportunity for an organised, detail-oriented individual looking to build or further their career in human resources.
In this role, you will provide vital administrative support to both the Volunteer and Training Manager and the HR Generalist. Your responsibilities will include coordinating volunteer recruitment and training logistics, ensuring smooth onboarding processes, and maintaining accurate records. Additionally, you will assist with recruitment administration, employee documentation, and general HR tasks, contributing to the effective day-to-day operations of the department.
This is a varied role that requires strong communication skills, attention to detail, and the ability to prioritise and multitask in a dynamic environment. You’ll play a key part in supporting both our volunteer programme and our wider HR functions.
Main Tasks and Responsibilities:
· Provide day-to-day administrative support to the Volunteer and Training Manager and the HR Generalist.
· Schedule meetings, interviews, training sessions, and other HR-related appointments.
· Maintain accurate and well-organised electronic and paper filing systems for HR and volunteer records.
· Assist with preparing and formatting HR documents, letters, contracts, and reports.
· Post job adverts on relevant platforms and track incoming applications.
· Carry out pre-employment checks, including requesting references and processing DBS checks for staff and volunteers.
· Collect, scan, and file new starter documents, ensuring all forms are complete and compliant for staff and volunteers.
· Update and maintain HR spreadsheets, records, and databases with staff and volunteer information.
· Prepare induction packs and organise materials for new starter and volunteer onboarding sessions.
· Monitor and respond to emails and queries sent to shared HR and volunteering inboxes, referring or escalating as appropriate.
· Maintain stock of HR-related office supplies, such as forms, training materials, and welcome packs.
· Provide support with room bookings, refreshments, and setting up for training or volunteer events.
· Assist with routine data entry and help compile basic HR reports or staff lists.
· Ensure confidentiality and accuracy when handling sensitive employee and volunteer information.
· Send routine reminders for probation reviews, training deadlines, or document submissions.
· Responsible for attending meetings, capturing key discussions and decisions; and then distributing the minutes.
· Support the volunteer manager with shortlisting candidates for volunteering roles.
· Keep the volunteer management system up to date, with relevant changes/additions.
· Assist the volunteer manager with reference requests from former volunteers.
· Liaise with voluntary service councils across the West Midlands, to place new volunteer roles.
· Undertake general administrative tasks and any other duties as directed by senior HR colleagues.
Person Specification:
Essential Criteria:
· At least 2 years of experience working in an administrative role within a Human Resources environment.
· Strong organisational skills with the ability to manage multiple tasks and meet deadlines.
· Excellent attention to detail and a high level of accuracy in administrative work.
· Good understanding of HR processes, particularly recruitment and onboarding procedures.
· Confident in handling confidential and sensitive information.
· Clear and professional written and verbal communication skills.
Desirable Criteria:
· Proficient in using Microsoft Office applications, particularly Word, Excel, and Outlook.
· Experience with maintaining electronic records and using HR or volunteer management systems.
· A proactive and flexible approach to work, with a willingness to support colleagues as needed.
· CIPD Level 3 qualification (or equivalent) in Human Resources.
· Ability to work effectively both independently and as part of a team.
· Friendly, approachable manner with a commitment to providing a helpful and supportive service.
Flexibility
To achieve the objectives of this role, a degree of flexibility is essential. The post holder may be required to undertake duties not specifically listed above, provided they fall within the scope of the role and are appropriate to the pay grade. Accordingly, this job description will be reviewed periodically in consultation with the post holder to ensure it continues to reflect the responsibilities and duties of the position accurately.
Equal Opportunities
We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnicity, nationality, religion or belief, age, sexual orientation, disability, or any other protected characteristic. We recruit and develop our people based on merit and their commitment to achieving positive outcomes. We are dedicated to creating an inclusive and supportive workplace where everyone can thrive.
Closing date: Monday, 15 December 2025, by 5:00 pm.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Please note that if you require employer sponsorship to extend your right to work in the UK, the Refugee and Migrant Centre is not able to support visa sponsorship.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you friendly, organised, and passionate about helping others? Do you want to be part of a team that makes a real difference in the lives of older people every day? Join Age UK Lambeth as our Office Administrator and Customer Advisor and help keep our busy, welcoming office running smoothly while supporting the people who need us most.
This is a varied, rewarding role at the centre of our operations. You’ll be the first point of contact for visitors, clients, and volunteers, offering a warm welcome, providing information, and helping connect people to the right services. From managing our front desk and coordinating appointments for our Foot Care Service, to supporting our internal teams with day-to-day office administration, your work will help everything run efficiently behind the scenes.
You’ll handle a range of responsibilities including managing emails and phone calls, processing payments, maintaining office supplies and equipment, supporting staff and volunteers, and liaising with external organisations to ensure smooth service delivery. You’ll also play a key part in helping clients access the right support, signposting them to services and creating referrals where needed.
At Age UK Lambeth, kindness, respect, and compassion are at the heart of everything we do. We support older people in Lambeth to live enriched, productive, and purposeful lives, and this role is essential to helping us do that.
If you’re someone who enjoys helping others, staying organised, and working as part of a friendly and dedicated team, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Thank you!
Office & HR Administrator
£22,000-£24,000 FTE per annum, £10,057 - £10,971 actual, £12.08 – £13.18 ph
16 hours per week
Permanent
Hybrid working, primarily home-based with weekly requirement to attend our Godalming office
As our Office & HR Administrator, you’ll be at the heart of our organisation—helping to create the smooth, supportive environment that makes all our work for animals possible. From keeping our office running brilliantly to assisting the People & Culture team with essential daily tasks, your role ensures our staff feel valued and equipped and helps to power our charity’s mission to make the world a better place for animals.
What You'll Do:
· Liaise with the charity’s suppliers
· Raise purchase orders and process invoices and expenses
· Conduct regular office safety checks
· Assist in recruitment administration, logging applications and arranging interviews
· Collate content for a monthly newsletter
· Schedule regular HR, safety and office renewals
· Schedule recruitment adverts and interviews
· Book venues and catering for events
· Schedule, prepare papers and minute regular meetings
Who You Are:
· An organised and proactive professional with previous experience within an admin role
· A proficient multi-tasker who is able to prioritise effectively
· An effective communicator, both written and verbal, to foster understanding and collaboration across teams and stakeholders
· An experienced user of the Microsoft Office Suite
· Strong attention to detail and a high level of accuracy
Why Join Us:
We understand the importance of a healthy work-life balance, with 28 days of annual leave (pro-rata), plus public holidays. We also enjoy flexible working arrangements, including options for compressed hours and remote work from day one. We offer a generous employer contribution of eight percent towards your pension scheme and additionally, our benefits package includes discounts on shopping, electronics, hospitality and leisure. Find out more about working at the League.
The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply. We believe that together, we can end animal cruelty in the name of sport. Join us in our purposeful mission to redefine what is acceptable and inspire positive change in animal welfare legislation.
Ready to make a real difference? Don't wait - apply now! To apply, please submit your CV along with a covering letter, before 2 December 2025. Together, we can redefine what is acceptable and create a better world for animals.
The client requests no contact from agencies or media sales.
Thank you!
The Finance and Officer Administrator role is an integral part of Buttle UK, working across teams – grants development, fundraising and marketing along with the finance and operations team to support the delivery of our work. We are looking for someone with good experience of working in a growing organisation who is able to build good working relationships with colleagues and manage multiple priorities.
Knowledge of basic financial principles and previous experience of working within finance and administrative roles will be helpful. As well as good communication skills both verbal and written, the candidate will be flexible in the way they work and take the initiative when needed. They will also demonstrate a willingness to learn and interest in the UK voluntary sector.
This role will be a key part of the finance and operations team and contribute to the team’s objectives.
The client requests no contact from agencies or media sales.
Thank you!
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Administrator to play a pivotal role in our Complex Needs Service in Aldgate.
Sounds great, what will I be doing?
Providing administrative support to the SHPS team looking after the financial administrative tasks, whilst helping to source landlords and properties.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You bring proven experience as an Administrator, with the ability to manage a wide r
ange of tasks efficiently and professionally. You are highly proficient in Microsoft Office—including Word, Excel, PowerPoint, and Outlook—and confident using databases and computer systems as part of your daily work. Your excellent organisational skills, strong attention to detail, and ability to prioritise tasks enable you to work effectively in fast-paced, outcome-driven environments.
You communicate clearly and confidently, both in writing and verbally, producing professional correspondence, clear documentation, minutes, and letters suited to varied audiences. You engage persuasively and diplomatically with internal staff, external partners, clients, and stakeholders, whether face to face or over the phone. You are comfortable working independently or as part of a team, contributing to shared goals while managing your own workload proactively.
You bring valuable knowledge and experience related to housing and homelessness legislation, including the Homelessness Reduction Act and private rented sector processes. You also understand welfare benefits legislation, enabling you to support service users effectively. Additionally, you have experience sourcing, negotiating, and maintaining positive relationships with landlords and agents in the private rented sector.
Solution-focused, proactive, and results-driven, you consistently work toward achieving daily outcomes while maintaining high standards of professionalism, accuracy, and service quality.
When will I be working?
Monday to Friday 09:00 to 17:30
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.