Membership Administrator

Central London • £25,000 - £28,000 + Benefits

The Biochemical Society is one of the largest learned societies in the UK biosciences, dedicated to advancing the molecular biosciences that underpin and explain the essential processes of life.

Working closely with the Governance and Membership Manager, the post-holder will be responsible for providing customer service support to member related queries along with processing orders and payments on behalf of the Biochemical Society and Portland Press.

They will be committed to excellence in customer service and have experience communicating effectively with internal and external stakeholders. Experience of using multiple CRM and related systems is highly desirable.

For more information, please visit our website.

Please send a CV and covering letter by email via the button below.

Only shortlisted candidates will be contacted.

Closing date: 6th November 2019.

The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion. 

“We are interested in every qualified candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

The Brent Centre for Young People is looking for a dynamic person to join its Clinical Administration Team and be the lead administrator for the Centre’s Private Service

The Brent Centre for Young People is a charity based in North West London that provides psychotherapeutic treatments to young people aged 11-25 years, who suffer with emotional difficulties and mental health needs. It also has an international reputation and delivers world-leading evidence-based practices to young people across North West London. In 2018/2019, through its In-house and Outreach Services, the Centre helped over 600 young people to be healthier and better prepared for adulthood.

The suitable candidate will have at least two years’ experience of clinical and/or general administration and reception duties. This individual would be committed, enthusiastic, confident in Information Technology, able to maintain a client database, a good team worker with good client focus skills, reliable, adaptable and flexible, able to work up to 7p.m. on Mondays and Tuesdays and 8p.m. on Wednesdays and Thursdays, excellent organisational, communication and interpersonal skills, to produce work of a high standard, demonstrate a high level of professionalism and confidentiality, and be able to manage own work to meet deadlines. The post requires sensitivity to the needs of young people with emotional difficulties and the nature of therapeutic work. Experience with young people or with mental health is advantageous. 

The candidate will have excellent skills, when carrying out duties of the post.

Closing date: Monday, the 18th of November 2019

Interviews: Week starting on the 25th of November 2019

Shortlisted candidates will be required to take a 30-minute test

The British Asian Trust is looking for an Operations and Programme Administrator to work with us full time.  This is a diverse role and we are open to dynamic people, with a range of experience or skills to undertake the role.

The British Asian Trust is undergoing an exciting and ambitious period of growth.  Our annual turnover has more than tripled in recent years helping us to increase our impact in South Asia through meaningful programmes of activity that release people from poverty and allow their full potential to be met.

The next stage of our journey will be dependent upon our expertise in growing and diversifying our income streams, extending our reach within the diaspora and beyond, and maximising the opportunity of being supported by some of the most successful South Asian business leaders and entrepreneurs in the world.

We will operate on the cusp between philanthropy and impact investment, driving programmes that are bold and progressive in their vision for social change. We are also in the process of merging with a major conservation organisation and will be looking to fund and grow a new conservation vertical.

If you are excited by our work, are great at what you do and enjoy working in a fast-paced environment, we’d love to hear from you.

To apply, please email your CV and a covering letter telling us in no more than 2 pages why you are the right person for the role.

Closing date for applications: 9am Monday 28th October 2019.

Interviews will be held in the week commencing 4th November

Administrator

Road Victims Trust, 146 Bedford Road, Kempston, Beds MK42 8BH
Salary: £19,000 per annum - pro rata 3 days per week
Hours: 15 hours per week- Wed pm, Thursday and Friday
Location:  Office-based
Closing date: Monday 11th November 2019

Are you a highly motivated, resilient and energetic person with a passion for helping others?

Do you have a proven track-record of administration and the ability to work on your initiative to achieve demanding work-loads?

The Road Victims Trust (RVT) are seeking a part-time Administrator to work-alongside a similar part-time post. We are a registered charity with 25 years of experience helping families and individuals affected by road death. We cover the 3 counties of Bedfordshire, Cambridgeshire and Hertfordshire and help in excess of 550 people each year by way of free practical and emotional support. This support is delivered by a highly skilled team of professional staff and Counselling Volunteers.

Your role will be fundamental to ensuring the smooth running of the office and the administrative support to the CEO and will require a background of working with accounting packages, as well as practical knowledge of DBS checks for Staff and Volunteers.You will need to be genuinely resourceful and resilient. You will need to be an excellent people person with a firm grasp of both strategic and operational matters.

We are seeking the best possible person to realise the ambitions of the Road Victims Trust and to develop the service further across Bedfordshire, Cambridgeshire and Hertfordshire.

To apply please send your CV and covering letter that outlines your experience and explains  why you are  the right candidate for the role.  Please send to : Mark Turner-Chief Executive, Road Victims Trust, 146 Bedford Road, Kempston, Beds, MK42 8BH

Job title: SQL Database Administrator
Region: London
Directorate: Information Management & Technology (IM&T)
Contract: Permanent, Full Time - 35 hours per week
Salary: £47,452.00 per annum (£41,000 plus £4452 London Weighting, plus £2,000 market supplement)

About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?
- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others
If so then we would like you hear from you….

The Role

The IM&T Directorate is going through an exciting period of change in our role as a critical enabling support service to deliver the Legion’s vision for 2021.
We are seeking a talented SQL Database Administrator to join our Operations Team to deliver Operational Excellence through managing, supporting and administering the organisation’s underpinning Database technologies and Operational applications Services, ensuring we operate within a secure environment and deliver Operational Excellence.

The successful candidate will have a strong knowledge of the Microsoft environment and proven experience of work in an IT Database/applications support role with a strong emphasis on administering databases supporting leading edge tactical business applications.  You will need to be proactive and identify business technology.

How to Apply
Please apply by clicking ‘Apply Online’

Closing date for this role is Wednesday 23rd October 2019

Do you have a passion for excellent customer service with strong administrative skills and a polite telephone manner? If so, we are looking for an outgoing and enthusiastic Supporter Care Administrator to join our Supporter Care team. This role will allow you to carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries.

The Supporter Care team is part of the wider Supporter Marketing team within the Fundraising department. The Supporter Care Administrator is responsible for ensuring that people receive an excellent standard of customer care to maintain supporter satisfaction and to generate the maximum amount of income for dementia research.  

This is a part time; fixed term contract opportunity working Monday to Wednesday (22.5 hours per week), for a period of 12-months, or on return of substantive post holder, whichever is earlier to cover a period of maternity leave.

Main tasks of role:

• Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials
• Managing enquiries received by email and post, either by responding or forwarding as necessary
• Contacting current supporters via telephone in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors
• Recording feedback and assisting in the resolution of complaints
• Processing donations from telephone calls and mailings, acknowledging supporters appropriately
• Sending out materials, processing donations and sending appropriate acknowledgements relating to community fundraising, sporting events and donations given in memory
• Processing new direct debit instructions and standing order payments, amending and cancelling gifts as necessary
• Amending supporter details as necessary
• Dealing with incoming post
• Updating team procedures as required
• Recognising fundraising, engagement and retention opportunities when talking to supporters using a range of initiatives to explain how donations positively contribute towards the cause

What we are looking for;

• GCSE in Maths and English, or equivalent
• Good knowledge of Word, Excel, Outlook and databases
• Excellent telephone manner
• Excellent written communication skills
• Ability to work with a high level of accuracy and attention to detail
• Good organisational skills and the ability to prioritise workload
• Experience of working in a customer facing role
• Experience of handling complaints and queries

Location: Granta Park, near Cambridge

Salary: Circa £11,700 pro rata, per annum (£19,500 FTE per annum) plus benefits

Please download the Vacancy Pack for more details.

The closing date for applications is the 5th November 2019, with interviews to be held on the 14th and/or 15th November 2019. We would encourage applicants to submit their application at the earliest opportunity as the closing date may be brought forward at any time. Should we wish to contact you to arrange an earlier interview this will be arranged based on the availability of the candidate and the panel. Please indicate in your cover letter if you are unable to attend on a certain date.

Please note that the official job title for the successful candidate will be Supporter Care Executive. When accessing our online recruitment system, the role will be listed as Supporter Care Executive.

In order to be considered, please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies Page. You will be able to attach a CV and covering letter to your application, track your application and view other vacancies that may be of interest.

To view further details about this role and the benefits of working for us please visit the Alzheimer’s Research UK website.

Database Officer
Media Charity
£28,000 - £33,000
Permanent
London

Have you ever wanted to work in a media organisation? How about a media organisation that does good in the world? If that blend is what you're after then please keep reading…

Charity People are pleased to be working with a multifaceted Charity searching for a Database Officer to join their supportive team.

This committed organisation is dedicated to supporting beneficiaries' beliefs and providing spiritual resources and guidance to those in need. You'll be based in impressive offices with live television and radio studios and a warm, friendly team to work alongside!

As Database Officer you will be leading on data segmentation for mail and outbound calling, and help maintain the Charity's databases (CRM / Database experience essential). You will also be tasked with assembling mailing lists, putting together a monthly Direct Mail file and processing this data full-cycle - from file preparation to final approval on how data is applied on the Fundraising newsletter. This is a dynamic organisation which responds to current events, therefore when campaign launch or requirements change, you will be a part of the team that makes the solutions.

We are looking for mindful, detail-oriented applicants with excellent problem-solving abilities. You will have experience working with complex data systems, knowledge of working with fundraising systems and advanced Excel skills. You must be comfortable working in an energetic environment, adapting to changing priorities and working to deadlines.

If you have the experience stated above and are interested in applying, please send your CV to Neil at [email protected]

ADMINISTRATOR, HOUSING MANAGEMENT TEAM, NOTTINGHAM, 12-MONTH MATERNITY COVER, 22.5 HPW (JOB SHARE – WORKING MONDAY, TUESDAY AND WEDNESDAY), FRWK03 £16,296 - £17,811 FTE (PRO-RATED RATE OF PAY: £9,909 - £10,831)

We are looking to recruit an Administrator to contribute to the running of Framework’s Housing Management Service.  All Framework housing is supported and tenants receive frequent support from relevant internal and external services. 

The service carries out the housing management functions for all properties and tenants.  These functions are rent collection and maximisation, lettings, dealing with anti-social behaviour, repairs and maintenance and providing advice and assistance through signposting to relevant services. 

The role of the Administrator is to assist a team of Housing Officers in their role.

We are looking for someone who:

·  Can produce high quality written work

·  Has Excellent IT skills

·  Is conscientious and accurate with paperwork

·  Can organise their own work

·  Is a good communicator

·  Has some understanding of housing management and the landlord/tenant relationship; or a willingness to learn

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

NO AGENCIES PLEASE.

I am currently looking for a Database Assistant for an amazing disability charity. Working with the Database Manager and Officer, you will be responsible for maintaining accurate data on the Raiser's Edge database.

Main duties:
Carrying out imports using Importomatic and Raisers Edge and exports of data to the database
Being involved in data selections for fundraising activity, including mailings and telemarketing activity
Delivery of a training programme for Raiser's Edge users across the charity
Working with other members of the Database team, identify, develop and implement more effective data import processes.
Review and document current data processes, ensuring the organisation is following best practice in data management
Identify and rectify inconsistent and incorrect data held within Raiser's Edge (RE)
Ensure that supporter data is maintained to a high quality and accuracy through regular cleaning and enhancement.
Produce regular KPI and quality as required
Identify duplicate supporter records, individually and during data imports including through Importomatic, and merge to create singular primary records
Be the first point of contact for user queries, resolving issues and maintaining database of FAQs and resolutions

If you have the above skills and experience and are immediately available, please apply online or contact Sekai today!

Take our mission of acceptance without exception to the organisations lesbian, gay, bi and trans people work for and the services they use.

For thirty years, Stonewall has been campaigning to improve the lives of lesbian, gay, bi and trans (LGBT) people. Join our team as Database Officer or Senior Database Officer (depending on experience) and contribute to providing user support, CRM administration and valuable timely data for marketing and messaging to make a real difference to the lives of LGBT people.

As part of our Data team, you will be responsible for delivering BAU systems management to range of stakeholders, maintaining our main CRM (thankQ), providing business critical user support and supporting the Head of Data and Insights to maintain best practise data compliance and data governance.

This is initially a fixed-term six-month role, providing an excellent opportunity for you to not only make an impact on the lives of LGBT people, but also to develop your skillset by getting involved in a range data selections for varied appeals, campaigns and activities.

The successful candidate must have strong hands-on management experience of a CRM database, solid excel skills and be an adept problem solver. You’ll have experience manipulating data in excel, creating selections and segmenting in CRM as well as learning processes quickly. You’ll have excellent written and oral communication skills, including the ability to convey complex information in an appropriate manner and format.

If you have the right mix of skills and experience and a passion for LGBT equality, we want to hear from you. Please complete and return the application and recruitment analysis form by 9.30am on Wednesday 13th November 2019. Interviews will be held on W/C 18th November 2019.  Depending on the outcome of 1st stage interviews we may or may not conduct a round of second stage interviews as well.

• Ewell, Surrey
• 12 month FTC, full time
• £23,580  to £26,200 per annum depending on experience + Competitive Benefits

Headline

It is a very exciting time for the Samaritans Learning and Development team as we launch our new Learning Management System and new training for Volunteers.  We are looking for an L&D Administrator who will provide telephone support to Samaritans’ trainee volunteers, current volunteers and staff members who need help to access or use the Samaritans Learning Platform as well as producing reports on who has completed training modules.  There will also be the chance to get involved in broader Learning and Development projects within this enthusiastic and hardworking team.

About The role/person

Samaritans is looking for an L&D Administrator who has an eye for detail and is a confident communicator able to support our staff and volunteers in using our new Learning Management System.  The main requirements in the role are:

• Data input and management;
• Dealing with queries over the phone and email;
• Learning content management;
• Data reporting;
• General admin for the L&D team.

We are looking for someone with a positive, flexible, ‘can-do’ attitude, who is approachable and keen to learn and support others.  We require excellent working knowledge of Microsoft Excel and good working knowledge of other Microsoft Office programmes.  Experience of database administration, including data entry and data upload as well as experience of producing and distributing written reports. 

About Samaritans

At Samaritans, our vision is that fewer people die by suicide. We believe it is preventable and that by working together we can give people the support they need before they reach crisis point. We are one of the most trusted charities in the UK and ROI, and we answer a call for help every six seconds. We have around 175 staff and more than 20,000 volunteers based across 201 branches giving emotional support 24 hours a day, 7 days a week. We don’t just hear you, we listen.

Our Location

Our Central Office is located in a converted mill in Ewell, Surrey which is just over 30-minutes by train from Waterloo and 15 minutes from Wimbledon. As an employer we offer a good range of benefits, including 25 days’ holiday, free parking, Health Cash Plan, Pension and interest-free season ticket loans.

To apply

Please download the full job descriptionand application form. Completed application forms should be emailed no later than 9am on Wednesday 30th October 2019.

Salary:

£20,500

Hours:

35 hours, Monday to Friday

Does this sound like you?

Are you creative, organised, enthusiastic and passionate about getting things done? We are looking for an experienced administrator with a dynamic and ‘can do’ attitude, who is not afraid to be proactive, can work independently but also loves the idea of teamwork.

What you’ll do:

• You will work closely with our leadership teams, our managers, employees and volunteers, and with external partners to set up and execute leading edge business support in advance of our move to our new High Street location.

What we expect:

• Superb organisational, planning and communication skills, as well as confidence speaking and a customer first mentality.
• Experience and ability to work with others in an engaging and enthusiastic way.
• Impeccable attention to detail and ability to handle business support activities.
• Team player mentality. We like to work with friendly people who thrive when working collaboratively.
• Passion and energy. Enjoying a fast-paced working environment where your passion will purposefully shine through.
• Self-motivated. You will need the drive to lead, inspire and get things done.

What we can do for you:

• An empowered environment to work alongside others who love to “make a difference”, as you use your knowledge, experience and skills to lead us to as we transform our operations supporting the local community and beyond:
• Plus  these added goodies
• Annual leave + 8 bank holidays + additional paid time-off when The Tab is closed for the whole Christmas and New Year period
• PLUS your birthdays off
• Pension contribution matched up to 3%.

Our ambition is to build, grow and be the best at what we do in our community!

To find out more about this role: Please see the full job description attached.

How to apply:  Please attach your CV and detailed covering letter, explaining why you would like to work for us and what makes you the perfect candidate.

Hours:

18 hours, Monday to Friday

Does this sound like you?

Are you creative, organised, enthusiastic and passionate about getting things done? We are looking for an experienced administrator with a dynamic and ‘can do’ attitude, who is not afraid to be proactive, can work independently but also loves the idea of teamwork.

What you’ll do:

• You will work closely with our leadership teams, our managers, employees and volunteers, and with external partners to set up and execute leading edge business support in advance of our move to our new High Street location.

What we expect:

• Superb organisational, planning and communication skills, as well as confidence speaking and a customer first mentality.
• Experience and ability to work with others in an engaging and enthusiastic way.
• Impeccable attention to detail and ability to handle business support activities.
• Team player mentality. We like to work with friendly people who thrive when working collaboratively.
• Passion and energy. Enjoying a fast-paced working environment where your passion will purposefully shine through.
• Self-motivated. You will need the drive to lead, inspire and get things done.

What we can do for you:

• An empowered environment to work alongside others who love to “make a difference”, as you use your knowledge, experience and skills to lead us to as we transform our operations supporting the local community and beyond:
• Plus  these added goodies
• Annual leave + 8 bank holidays + additional paid time-off when The Tab is closed for the whole Christmas and New Year period
• PLUS your birthdays off
• Pension contribution matched up to 3%.

Our ambition is to build, grow and be the best at what we do in our community!

To find out more about this role: Please see the full job description attached.

How to apply:Please attach your CV and detailed covering letter, explaining why you would like to work for us and what makes you the perfect candidate.

Are you passionate about dogs and cats? Our people and animals make Battersea a great place to work. Your expertise will help increase our impact for dogs and cats everywhere.

We are looking for an IT Systems Administrator to provide 3rd level project support and 3rd line helpdesk support

About us

Battersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 150 years we’ve grown from one home in London to three rescuing and rehoming centres across the South East. With c500 staff and 1000 volunteers, we have cared for over three million vulnerable animals We also campaign tirelessly to make things better for dogs and cats; sharing our expertise and educating the public and policymakers about responsible pet ownership. Join us and make a difference for every dog and cat.

Our IT Team

The IT department is responsible for providing IT business support and services (applications and infrastructure) that align with organizational needs and meet or exceed customer expectations.

What we can offer you

Our dedicated people mean that we can be here for every dog and cat. Whether you are sharing an office with our dogs or directly caring for our cats, our animals show their appreciation every day. There is no better reward than seeing the difference you make to the lives of our dogs and cats first-hand; although we also provide a wide range of employee benefits, including:

• 28 days of annual leave (plus 8 days paid public holidays) per year

• Generous pension contributions – up to 10% employer contribution

• Free healthcare cash plan, where you can claim for a range of treatment including dental (£120), optical (£120), physiotherapy, chiropody and acupuncture (£300) every year

• Annual interest-free season ticket loans

• Discounted gym memberships and cycle to work schemes

• Life insurance

So, if you are passionate about dogs, cats and about our work, then we’d like to hear from you.

For full details, including our job applicant privacy notice, please download our recruitment pack. You can apply by visiting our website. All applications must be submitted before the closing date advertised.