Database administrator jobs near Cambridge, Cambridgeshire

About the Youth Investment Fund

The Youth Investment Fund (YIF) is a £368 million fund created by the UK government to create, expand and improve youth facilities and services in England to drive positive outcomes for young people.

YIF is being delivered by a partnership between Social Investment Business, The Key Fund, National Youth Agency and Resonance.

Together, we aim to deliver grants for up to 300 facilities in selected eligible areas across England by 2025 that represent positive value for money, are environmentally sustainable and enable positive activities for young people aged 11–18 (up to 25 for young people with SEND).

This funding will drive value-for-money facilities that youth organisations can afford to sustain. Using innovative construction techniques, as well as supporting redevelopment projects that expand youth service provision, the YIF will achieve savings on facility running costs, so that resources can focus on activities that enrich young people’s lives.

It will support projects to level up youth provision, assessing and distributing grants so that local youth facilities and services can be the best they can be.  For further information please visit the Youth Investment Fund website, details of which can be found on the Job Description. 

About this role:

This role will be employed by Social Investment Business (SIB) on a fixed term contract up until March 2025.

For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within. 

Find out more about what we do by visiting our website, details of which can be found on the Job Description.

Our values are: People First, Curious, Bold, Collaborative, Accountable

For further information on our values and our generous benefits please visit our website.

Reporting to the Data Analyst in the Learning and Influence (L&I) team at SIB, this role plays an important part in supporting our data team in achieving the delivery of SIB’s new data strategy and focus.

This role will contribute to our data and analysis to capture SIB, social investment sector and social economy activity, and to deliver the best possible grant making and social lending. It is critical for us to be better able to generate insights about social investment and grant making in order to provide the most effective financial instruments to our customers and support their delivery of social impact.  

In this role, a wide range of datasets will be used, which could include loan and grant portfolio data, Salesforce reports, Companies House, IMD, Charities Commission, ONS datasets, credit card spend data and others to support your work.

Key responsibilities

1. To support the grants and loans teams by providing quick and accurate analysis as and when required. 
2. To clean data where necessary and help maintain a robust and accurate data set of grantees and investees in SIB’s internal systems.  
3. To support standardisation and robustness of data across SIB’s internal systems, working closely with the data and operations team to do so.
4. To help the transition of our data into an environment that is more in line with the data industry best practices and market leaders. This would include supporting SIB’s data team to set up SQL database(s) as well as proactively learning new software if it better suits a project.
5. To develop analyses from the data and visualise data insights for use internally, and to contribute alongside the wider data team to external data work, including the annual impact report, retrospective analysis of SIB’s long term funds, grants programmes and retrospectives.
6. To draw on comparative data sources and develop creative ways of adding to SIB’s own data to generate greater insights on the value of social investment and its role within the social economy, and the effectiveness of grant-making.
7. To encourage the use of best data practices throughout the SIB team and show colleagues how data can make tasks more efficient and insightful. This will range from simply sharing our findings internally to actively working with other teams to inform better data processes. It also includes providing consistent and responsive direct support to the grants and investment teams.
8. To work alongside colleagues to inform business development, supporting strong base case analysis, projected fund models and grant delivery models.
9. To work within the organisation's values, principles and processes to achieve operational excellence. 
10. To adopt our continuous improvement and learning ethos.
11. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.
12. To support and contribute to the implementation and delivery of SIB’s strategy.
13. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.

Core competencies

• Commitment to quality, equality, diversity, inclusion and customers.
• Excellent communication skills.
• Team player with the ability to work independently.
• Excellent computer literacy.
• Excellent knowledge of Excel.
• Excellent organisational and interpersonal skills.
• Good adherence to task timelines.
• Excellent attention to detail.
• Experience using data to solve a problem or improve a process.

Desirable competencies

• Experience with PowerBI or similar.
• Experience coding, preferably python.
• Experience with Salesforce .

One in three of the charity’s pioneering research projects are made possible by the generosity of people who choose to leave a gift in their Will to Alzheimer’s Research UK. This, and in memory giving, are growing areas at the charity.

This post is crucial to delivering our vision of a future free from the fear harm and heartbreak of dementia. Reporting into the Senior Legacy Administrator, you will be responsible for ensuring all the administration for each case is accurately captured on the database and appropriate communications are sent as and when required. In the short term, you will also support the Legacy Marketing team in delivering excellent stewardship to our supporters.

This is an ideal role for someone who is new to fundraising, marketing or legacy administration, who has a good attention to detail and a commitment to supporter care, and who would like to work within a growing team.

Main duties and responsibilities of the role:

Legacy administration

• Review legacy post, adding relevant documentation to the First-Class database, photocopying or scanning and filling post as appropriate.
• With support from the Senior Legacy Administrator, manage your own pecuniary legacies case load.
• Record new legacy cases and all appropriate information, including income, in the databases and setting up regular reviews in line with the Charity’s policy until the completion of the administration.
• With support from the Senior Legacy Administrator, send appropriate correspondence to the solicitors, executors and next of kin including all relevant information.
• Ensure the charity receives its full entitlement and legal requirements are satisfied by requesting copies of all relevant documentation as outlined by the Senior Legacy Administrator.
• Assist with the end of the Charity’s financial year auditing and accruals process. Support independent auditors as and when required.
• With support from the Senior Legacy Administrator, the Data team and IT team, be able to competently use the different databases the Charity use (First Class and currently Raisers Edge) as well as Microsoft packages.
• Support the Senior Legacy Administrator and the case load when the Senior Legacy Administrator is absent including responding to queries from solicitors, executors and next of kin as well as internal requests.
• Liaise with other members of staff in other departments as and when necessary.

What we are looking for:

• Good knowledge of Word, Excel, Outlook and databases.
• Ability to work with a high level of accuracy and attention to detail.
• Excellent telephone manner.
• Excellent written communication skills.
• Good organisational skills and the ability to prioritise workload
• Professional and hard-working team player that is keen to learn. 
• Able to remain calm under pressure
• Flexibility and adaptability within the role when required
• Willingness and ability to help occasionally with events (possibly elsewhere in UK) and occasional work outside of regular office hours/overtime at peak times

Additional Information:

Ways of working:

Agile - As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abingdon, Cambridge, CB21 6AD. 

Salary: Circa £23,000 per annum, plus benefits

Please download the Vacancy Pack for more information.

The closing date for applications is the 21st August 2022, with interviews likely to be held week commencing the 22nd August 2022. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures.  Should you need any adjustments to the recruitment process, at either the application or interview stage, please contact us via the channels on our website. 

How to apply:

Please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies page. You will be able to attach your CV and covering letter to your application and track the status of your application.

*Please note that when applying for this role it will be known as Legacy Executive.

About Alzheimer’s Research UK:

Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.

You will be part of an organisation that has been recognised nationally as an outstanding place to work. In 2021, we were listed 69th in the prestigious 100 Large Best Companies to Work For.  We were also awarded a 2-star accreditation by Best Companies, recognising outstanding levels of workplace engagement and were listed in the 75 Best Companies to Work for in the East of England and the Charity’s 30 Best Companies to Work For.

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

We are looking for an experienced business administrator to work alongside our Training and Quality Administrator in supporting recruitment and training of volunteers and staff for our National Helpline. This is a varied and busy role that requires excellent organisational and planning skills, ensuring tasks are completed within a time critical timeframe.

The role

This is an exciting opportunity to join the National Helpline on a fixed term contract until the 31st March 2023. The service is undergoing significant transformation to get ready to play its part in the delivery of our Bereaved People First Strategy. The successful candidate will be pivotal in supporting the needs of our volunteers.

The Helpline Administrator will work alongside the Training and Quality Administrator to support:

• The recruitment and onboarding of staff and volunteers into Cruse’s national helpline
• Maintain Helpline Systems
• Monitor the Training Helpline inbox
• Providing administrative support to the Continuous Professional Development programme
• Provide administrative support to the Helpline Training and Quality Manager as required
• Developing and maintaining the helpline filing system
• To Support the roll-out of CRM on the Helpline

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.

The closing date for applications is 19th August 2022 with interviews taking place w/c 22nd August 2022 via zoom.

We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.

Cruse welcomes and encourages applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.

CPRE Leicestershire, the countryside charity, now has an opportunity for a freelance Branch Administrator to assist in providing effective administration for the branch of CPRE Leicestershire.  Currently the role involves approximately 2-4 hours per week, with preparation and attendance at 2 zoom meetings per month (note: these could become face to face meetings at a later date) as well as bi-monthly Branch meetings and the Annual General meeting, all held within the Leicestershire area.  This is a self-employed position offering an hourly rate of £12.50.

This is an excellent opportunity to play a key role in a respected local countryside organisation, applying your administrative skills and experience to make a real difference to a friendly and passionate group.  Please see the enclosed job description for more details about the role.

East Anglia’s Children’s Hospices (EACH) supports families and cares for children and young people with life threatening conditions across Cambridgeshire, Essex, Norfolk and Suffolk.

Administrator – Corporate Fundraising
Ref: 182-CFAMilFB
Salary: £21,000 per annum
Hours: Full Time, 37.5 hours per week – Part time applications considered
Location: Milton Hospice, CB24 6AB
Level: Fundraising
Job Type: Permanent

Are you:

• An experienced administrator looking to work in a vibrant and busy fundraising team
• Well organised, with an eye for detail and ability to work to deadlines.

Do you have:

• Experience of working in a professional role as part of a variety of business and social events
• Excellent communication skills – both written and verbal

The role:

• Reports directly to the Corporate Fundraising Manager
• The Corporate Fundraising Administrator will assist in all activities to support the Fundraising strategy to maximise income and increase the number of corporate partnerships within the Cambridgeshire area.

Responsibilities:

• To help with the relationship management of corporate supporters
• To assist in the research of new corporate supporters in order to increase income
• To solicit corporate sponsors for EACH’s many events across the region
• To support the Corporate Fundraising team and Corporate Fundraising Manager with large accounts where required
• To lead on Corporate Donor communications where required including mass fundraising initiative mailouts
• To keep up to date EACH’s supporter database

Comprehensive range of benefits:

• Free onsite parking
• Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays
• Subsidised meals
• Additional holiday purchase scheme
• AVIVA pension package – up to 7% Employer Contribution
• NHS pension - continuation of if already contributing
• Life Assurance
• Free Eye Tests
• Cycle to work scheme
• Employee Assistance Programme

Closing date: 23:59, 01/08/2022

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At EACH we are committed to promoting equality and respecting diversity.  We actively welcome applications from all sections of the community, in particular from eligible candidates from BAME backgrounds.

EACH is proud to be Investors in People accredited.

EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.

This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.

No agencies please.

Near Neighbours brings people together in communities that are religiously and ethnically diverse, so that they can get to know each other better, build relationships of trust and collaborate together on initiatives that improve the local community they live in.

Near Neighbours is a subsidiary of the Church Urban Fund alongside the Just Finance Foundation, that focuses on financial education for young people and building financial capability in communities, and whilst these are 3 separate charities, we share an office, senior team and back-office functions. This role would be to work on grant programmes for both Near Neighbours and the Church Urban Fund.

We are currently seeking a process driven, methodical grants administrator with clear communication to support our grants team with all aspects of the grant administration process: from initial enquiries, processing, through to grant monitoring.

The role will be to provide administrative support to our three small grants programmes:

• the Near Neighbours small grant scheme, bringing together neighbours from religiously and ethnically diverse backgrounds
• the Windrush Day Grants Scheme, educating and celebrating  the Windrush Generation and bringing people together
• the Refugee Small Grants Programme, supporting the outreach work of churches and Christian organisations for work with Ukrainian and Afghan refugees

The ideal candidate will have at  least 2 year’s experience in administration or project support, experience working with databases and content management systems, with a knowledge of issues associated with poverty and inequality.

This role offers the opportunity to work as part of a small, friendly, supportive wider programmes team, working on projects in Homelessness, Financial Education, Youth Leadership and promoting faith based social action.

Application deadline Sunday 21st August 2022.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. Therefore, if you are interested, please do submit your application as early as possible.

To apply, please send us your CV with a brief covering letter telling us why you are interested in the role.

CUF is an inclusive organisation with a diverse workforce, we welcome all applications. We want our workforce to be truly representative of the Communities we serve. Diversity is an asset to our organisation and helps us create an inclusive, welcoming environment for all.

Clinical Administrator

Full time – 35hrs per week

Salary: £18.474 - £23.223 – dependent on experience

Location: Home based

Closing date for applications: 17th August 2022 9am

Interviews will take place online via video conference – week commencing 22nd August 2022

About Us

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

The Role

This is a great time to join GamCare as we celebrate our 25th anniversary. We’re recruiting a Clinical Administrator within our Clinical Services Team which is a brilliant opportunity for someone who is a confident communicator, works collaboratively, has a can-do attitude, and enjoys being part of a small team.  The Clinical Services Team is growing, we are offering the opportunity for you to use your experience of working with stakeholders to implement good practice and create workable solutions. 

The Clinical Administrator is pivotal in the Clinical Services Team, you will be creating and delivering proactive and comprehensive administration support while working under the coordination of the Senior Administrator to support the clinical administration team on a range of administrative tasks.

As the successful candidate you’ll have responsibility for data and information tasks for a treatment service or a number of treatment services, to support effective data inputting, quality and reporting.

Key Responsibilities

• Provide day to day administration support to treatment services, managers, and staff
• Monitor and manage inbound referrals to the service
• Organise calendars, diaries and meetings across multiple teams and staff members
• Set up external meetings and events for teams, booking and preparing rooms, resources and liaising with outside agencies
• Provide support to treatment team to undertake follow-up with clients
• Book in and reschedule client appointments where needed
• Undertake satisfaction surveys with clients

About You

As the successful candidate you’ll be required to proactively complete tasks and projects, gathering information, responding to enquires and work with internal and external stakeholders. Your prior experience in an administrative role means you will be competent in organising calendars, diaries and meetings across multiple teams.

With demonstrable experience of managing multiple stakeholders in a dynamic organisation you will have honed your skills in operational support and administration which will have given you the tools to update spreadsheets, populate reports, case management systems and databases along with supporting the creation of process maps and guidance documents.

Benefits You Can Enjoy

• 33 days basic annual leave entitlement per annum including bank holidays which increases with service
• A generous Pension Scheme - we contribute 6% and you contribute 2%.
• Discretionary company sick pay from day one of service.
• Employee Assistance Programme – 24-hour support
• Cycle to Work Scheme

Working Pattern

GamCare’s standard working pattern is Monday to Friday, 9am to 5pm, however we operate under a flexible working policy so working hours are open to negotiation as the treatment services run from 9am to 8pm Monday to Thursdays and 9am to 5pm on Fridays.

For this job, you will need to have a confidential space within your home to work from, and a stable internet connection.

To apply, please go onto the GamCare website and complete an application form and Equal Opportunities Monitoring Survey.

For any further information on the role please contact Recruitment Inbox and the team will be happy to help.

Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment, and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.

We are implementing Salesforce to replace our existing CRM system. This is a hugely significant organisation-wide project that provides the opportunity to transform the way we engage with our supporters.  As Salesforce QA Lead, you will be responsible for developing testing strategies and plans and ensure their implementation to guarantee a first-class CRM system is delivered.  This will require close collaboration with the ARUK CRM Project Team, ARUK colleagues and the CRM implementation partner.

This is a 12-month fixed term contract working on an internal CRM project.

Main duties and responsibilities of the role:

• Oversee and guide 30 Subject Matter Experts (SMEs) through their creation of acceptance criteria and test cases for User Stories
• Develop testing plans for ensuring Salesforce is developed by the CRM implementation partner in accordance with the Statement of Work and User Stories and meets the acceptance criteria
• Work collaboratively with the Data Migration Manager to develop testing plans for evaluating the quality of the data migrated into Salesforce
• Responsible for communicating and implementing the testing plans
• Responsible for ensuring the CRM Project Team and end users are completing their testing and documenting the outcomes of the tests to the agreed schedule
• Responsible for ensuring end-to-end testing is completed for core CRM system processes
• Ensure there is a clear, coordinated approach to collating testing feedback and ensuring this is prioritised and triaged with the CRM Product Owner

What we are looking for:

• Experience of managing testing on a large-scale project, such as a CRM system implementation
• Experience of writing and completing testing plans for functional and non-functional testing
• Experience of writing acceptance criteria for user stories
• Experience executing manual testing processes.
• Experience of reporting, tracking, and creating test status reports
• Experience of managing testing teams, including the CRM Project Team, SMEs, end users and the CRM implementation partner to ensure they complete their testing on time
• Excellent communication skills, with an ability to build relationships, trust, and respect at all levels. 
• Be able to effectively communicate to people of all different technical abilities
• Excellent listening skills, receptive to feedback and demonstrates flexibility
• Excellent planning and organisational skills, with an ability to work to deadlines and reprioritise work in accordance with the organisational needs
• Excellent attention to detail
• Working knowledge of a CRM system, ideally Salesforce

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abingdon, Cambridge, CB21 6AD. 

Salary: Circa £43,000 per annum, plus benefits

Please download the Vacancy Pack for more information.

The closing date for applications is the 21st August 2022, with interviews likely to be held as and when suitable candidates apply. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures.  Should you need any adjustments to the recruitment process, at either the application or interview stage, please contact us via the channels on our website.

How to apply:

Please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies page. You will be able to attach your CV and covering letter to your application and track the status of your application.

About Alzheimer’s Research UK:

Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.

You will be part of an organisation that has been recognised nationally as an outstanding place to work. In 2021, we were listed 69th in the prestigious 100 Large Best Companies to Work For.  We were also awarded a 2-star accreditation by Best Companies, recognising outstanding levels of workplace engagement and were listed in the 75 Best Companies to Work for in the East of England and the Charity’s 30 Best Companies to Work For.

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

We are partnering with a Christian human rights organisation specialising in freedom of religion or belief.

The charity are recruiting for a Data Officer to manage data and the database, including daily administration of the database, processing income, providing segmented data selections, statistical reports and data analysis and, in particular, to enable fundraising, campaigns, communications and supporter development initiatives.

The successful candidate for this role will be able to demonstrate:

• A minimum of two years’ experience of using databases as an administrator, including maintaining accuracy, integrating systems with datasets and importing and exporting data
• Experience of data segmentation, including multiple criteria, for supporter (or customer) communications
• High attention to detail and accuracy
• Excellent numeracy and analytical skills
• Excellent knowledge of GDPR

For more information, please contact Adam Stacey, Managing Director, Charisma Charity Recruitment.

Applications should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Due to the immediate requirement and nature of this role, please apply as soon as possible.  Our client will be assessing applications as they are received therefore the role may close early. 

Closing date: 29 August 2022

Location:Remote / Hybrid / London travel

Prospectus is delighted to be working with Christian Solidarity Worldwide (CSW) to recruit a Data Officer on a part time basis who will manage CSW's data and database. This will include daily administration of the database, processing income, providing segmented data selections, statistical reports and data analysis, and in particular to enable fundraising, campaigns, communications and supporter development initiatives. Please note this role is offered as 21 hours a week and can be worked remotely with occasional travel to London when required.

CSW is a Christian human rights organisation specialising in freedom of religion or belief, and as Christians, they stand with everyone facing injustice because of their religion or belief.

The main responsibilities of this role include ensuring optimum use of the database and compliance with GDPR for all supporter data, and supporting CSW in gathering and measuring impact. In time, this role will also support the implementation of a new CRM. You will also train database users, oversee the accurate daily processing, input and fund allocation of gifts and handle supporter queries around personal data, donations.

To be successful as a Data Officer you will have experience of using databases as an administrator, including maintaining accuracy, integrating systems with datasets and importing and exporting data. You will be comfortable with data segmentation and have high attention to detail and accuracy. You will also inspired by CSW's mission and eager to play your part, through this role, in ensuring freedom of religion and belief for all.

As a specialist Recruitment Practice we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

In order to apply, simply submit your CV, covers letters are not require, as you will be asked to complete an application form. Should your experience be suitable, we will send you the full job description and arrange for a call to discuss the role further.

Legacy Officer

• Remote with occasional trips to Telford Head Office
• £29,000 per annum
• 35 hours per week, full-time - permanent

About Us

In 1917 the first People’s Dispensary for Sick Animals was founded to provide vet care for sick and injured pets. Now, over 100 years later and with 48 pet hospitals fully operational across the UK, we’re proud of the fact that we continue to provide expert care to those pets and people who need us most.

As a key member of our Legacy Team, this role offers you the opportunity to manage a portfolio of legacy cases ensuring our Trustees duties are fulfilled and enables you to develop one to one relationships with executors. You will be familiar with the administration of trusts and estates or have a background in legacies in the charity sector. This is a critical area for PDSA as legacies pays for 2 out of 3 pets we treat. You will need to be empathetic with great communication skills to make sure that PDSA maintains its professional reputation.

About the Role

As a Legacy Officer, you will manage a portfolio of legacy cases ensuring compliance with our legal and regulatory obligations. This will involve:

• Quickly understanding legal information and, using your attention to detail, to summarise complex information for a senior management audience
• Ensuring PDSA’s full and correct entitlements are received in accordance with the law and the benefactors will while preserving the reputation of PDSA
• Contributing to legacy forecasting through accurate recording of information
• Working with existing policies but being confident to challenge the status quo
• Developing effective relationships with a wide range of stakeholders and colleagues

About you

You will ideally be working in a charity environment or a private client solicitors with proven success in the administration of trusts and estates. You will be:

• Proven experience in the administration of trusts and estates or background in legacies in the charitable sector
• Self-motivated with a proactive approach to your work
• Empathetic with excellent communication skills
• Confident and used to working at a fast pace in a complex environment
• Knowledgeable regarding Microsoft Office and basic database management

About the rewards

In addition to the salary and 35-hour week indicated, we also offer a variety of benefits, including:

• 25 days holiday per year plus bank holidays and the option to buy and sell holidays
• Additional Well Being Day every day
• Contributory pension scheme and life assurance (4 x annual salary)
• Employee Assistance Program and on-line Well Being Centre
• Range of Retail Discounts etc

So, if you’re ready for your next challenge and looking to further your career in a wholly supportive environment, where both pets and people feel right at home, then we look forward to meeting you.

Salesforce CRM Leader
Membership body for education
Up to £33,000 FTE - 30 hours per week - Up to £27,000 pro rata
Fully remote

Charity People is delighted to be partnering with a charitable membership organisation in the search for a fantastic and knowledgeable Salesforce CRM Leader to make sure all departments are following best practice with the use of Salesforce. You'll be a very important, valued part of the team and enjoy a very supportive and friendly environment. You'll work with IT and Salesforce support as well as all administration staff but you will be the key advocate of great CRM use to maximise efficiency and collaboration.

Key Responsibilities
1. Ensure the data integrity of the CRM system and maintain credible and accurate data.
2. With help from co-ordinators, undertaking a regular data cleanse of all data in CRM system.
3. Provide training to colleagues on all aspects of the CRM, intranet and website, producing bespoke training manuals, where appropriate.
4. First- line technical support for CRM.
5. Generate data quality statistics and data profiling reports.
6. Identify causes of poor data quality, implement solutions and communicate findings.
7. Support colleagues in their use of the CRM system and ensure data quality.
8. Respond to CRM queries and offer information to a range of internal colleagues.
9. Liaise with CRM database suppliers and software specialists to ensure the efficient operation of appropriate systems.
10. Integrate the CRM system into office working practices across the organisation.
11. Monitor and report bugs as well as testing and collation of information relating to technical aspects of IT systems.
12. Support members and affiliates with their membership enquiries, either through addressing log-in issues, directing members to the appropriate part of the website, or directing them to the appropriate department.
13. Support the Head of Communications in the preparation of market intelligence reports for senior staff and maintaining the quality of communication with members.

If you have strong expertise in Salesforce or a similar CRM, please send your CV to [email protected] asap!

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We want to do this because we know greater diversity will lead to even greater results for the charities we work with.

This is a key role in the effective running of the Clinics and Helpline teams and its activities. It will involve taking the lead in project managing work undertaken by the team as a whole, in ensuring that both clinics and helpline services are managed effectively and efficiently across the team.

The coordinator will provide comprehensive and responsive administrative support to the teams. It will also involve working closely with the Interim Lead for helpline and clinics, and the Deputy leads to support with administrative tasks. This will involve data entry onto the database, coordinating clinics taking place by telephone and virtually online within different clinic services.

They will be responsible for both team’s administrative projects as required and to support the Interim lead in coordinating key areas of activity including monitoring project plans, budget management and outcomes. The post holder will work with key members of staff including Admiral Nurses to ensure specific projects and activities delivered, completed on budget by project managing effectively. The post holder will act as the first point of contact for those wishing to contact the Clinics and helpline teams by prioritising and coordinating queries, drafting and sending out correspondence as appropriate and working with the team to ensure timely responses.

Interview: w/c 22 August 2022

Data Officer
Association of Colleges
Up to £35,000 FTE - 30 hours per week - Up to £28,000 pro rata
Fully remote

Charity People is delighted to be partnering with the Association of Colleges in the search for a fantastic CRM leader to make sure all departments are following best practice with the use of Salesforce. You'll be a very important, valued part of the team and enjoy a very supportive and friendly environment. You'll work with IT and Salesforce support as well as all administration staff but you will be the key advocate of great CRM use to maximise efficiency and collaboration.

Association of Colleges is the national voice for further education, sixth form, tertiary and specialist colleges in England. AoC is a not-for-profit membership organisation established by colleges, for colleges. Members make up almost 95% of the sector - transforming 2.2 million lives each year. Acting as the collective voice, AoC represents and promotes the interests of colleges, and provides members with high-quality professional support services, including training, events and recruitment.

Key Responsibilities
1. Ensure the data integrity of the CRM system so that membership and other AoC departments have credible and accurate data.
2. With help from co-ordinators, undertaking a regular data cleanse of AoC member data in CRM system.
3. Provide training to AoC Group (including Regional staff) on all aspects of the CRM, intranet and website, producing bespoke training manuals, where appropriate.
4. First- line technical support for CRM.
5. Generate data quality statistics and data profiling reports.
6. Identify causes of poor data quality, implement solutions and communicate findings.
7. Support colleagues in their use of the CRM system and ensure data quality.
8. Respond to CRM queries and offer information to a range of internal colleagues.
9. Liaise with CRM database suppliers and software specialists to ensure the efficient operation of appropriate systems.
10. Integrate the CRM system into office working practices across the organisation.
11. Monitor and report bugs as well as testing and collation of information relating to technical aspects of AoC IT systems.
12. Support members and affiliates with their membership enquiries, either through addressing log-in issues, directing members to the appropriate part of the website, or directing them to the appropriate department / person within AoC Group.
13. Support the Head of Communications in the preparation of market intelligence reports for senior staff and maintaining the quality of communication with members.

If you have strong expertise in Salesforce or a similar CRM, please send your CV to [email protected] asap!

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We want to do this because we know greater diversity will lead to even greater results for the charities we work with.