Database assistant jobs

Waterloo Community Counselling (WCC) delivers life-changing support to individuals across London. We are one of only a handful of Low-Cost Counselling services offering long-term talking therapy at reduced fees. We reach adults from diverse backgrounds who have experienced loss, abuse and trauma. Our unique Multi-Ethnic Counselling Service (MECS) provides free mother-tongue counselling to migrants, refugees and asylum seekers who have survived exile, torture, human trafficking and modern slavery in 30 languages.

WCC is looking for an Administrative Assistant to join the small staff team that enable our services to function efficiently and professionally for the benefit of all clients, trainees counsellors on placement, and sessional counsellors.

This role is perfect for someone with excellent communication skills, able to liaise with clients, referrers, counsellors and external organisations, and strong IT skills (proficiency in MS Word, Outlook, Excel and data-entry). The successful candidate will be efficient and a team player, with good organisational skills and the ability to prioritise. They will need to be reliable and resourceful with a flexible attitude, willing to work one Saturday a month.

Due to the nature of the clinical service a good understanding of confidentiality is essential, and a high level of discretion and sensitivity is needed.

You will be working within a well-regarded charity in the heart of Waterloo. This is a fantastic opportunity for someone to develop their skills and knowledge of working within the charity sector, with a clinical team of counsellors and psychotherapists. You will gain valuable experience as part of a friendly, enthusiastic and supportive team.

For full details of the role, please see the attached job description and person specification.

We welcome and encourage applications from people of all backgrounds. WCC is committed to Equality, Diversity and Inclusion (EDI) and to safeguarding and promoting the welfare of adults and children.

Training Assistant

21 hours a week, £21,321 pa (£12,792 pro rata)

increasing to £23,690 pa (£14,214 pro rata) after successful six month probationary period.

The main purpose of this role will be to assist the Training Programme Manager to manage and develop a programme of LGBTQ awareness and mental health related topics. The main duties will include setting up events and liaising with customers and trainers. You will need experience of working with databases and with Microsoft Office products.

Closing date: 12pm noon on Wednesday 13th July 2022
Interview date: 21st July 2022

Do you want to gain experience coordinating events with a focus on tackling climate
change, and supporting locally elected leaders to deliver Net Zero?

Knowledge sharing and bringing people together is a key part of our work. We are
looking for a capable and ambitious Events Assistant to make these gatherings
seamless, cost efficient and memorable. The Events Assistant will lead on event
coordination and be responsible for a wide range of aspects of their delivery.

We are looking for someone with experience in organising events, who has political
awareness, excellent writing skills and an interest in net zero and local government.
You’ll be delivering events both online and physical, which range in scale and scope
from small insight generating round-tables, to large scale events involving several
hundred attendees. You will gain experience working across our Membership,
Campaigns, and Operations teams, with exposure to members of our network, business
stakeholders and civil society partners.

Equality, Diversity and Inclusion: UK100 is actively taking steps towards developing
new opportunities for people from an array of backgrounds, ensuring that everybody has
an equal opportunity and is not treated differently or discriminated against because of
their personal characteristics. UK100 values the voices of each of its employees in order
to progress in a collaborative, innovative and well balanced way. The postholder will be
expected to echo and support this. The UK100 Diversity and Inclusion policy can be
found on the UK100 website here.

Key responsibilities:
● Deliver where required all aspects of UK100-led events, including: researching
and booking venues, setting up online meeting applications (primarily Zoom),

activity on-the-day, including problem-solving, welcoming guests, directing event
set-up, communicating with staff and organising vendors
● General administrative support for event-team meetings, note-taking and online
event management and follow up. And ensuring the proper use and maintenance
of UK100’s CRM database
● Develop and maintain activity timeline and budget tracking for events, and
coordinate internal team to provide necessary decisions and materials
● Coordinate and send invitations to guests and speakers, monitor RSVPs and
balance of speakers / attendees, provide briefings for speakers, and internal
teams
● Following up after events, working with comms on notes for media, sending
thanks and chasing actions
● Support UK100 colleagues when they are attending external events, including
liaising with the organisers, writing a brief, creating a presentation, etc.
Note: UK100 is a close knit team which prides itself in working in union with its
branding, key messages and collaboratively across the organisation. Therefore in the
event of there being ad hoc duties, the team are expected to support where possible.

Place in organisational structure:
The post holder will report to UK100’s Production Manager and be part of the Operations
team

Key relationships:
Internal:
● Project and Production Manager
● Policy and Research Manager
● Network Programme Manager

External:
● Relevant business and corporates
● NGO’s and partner organisations
● Relevant Local Authority officers and leaders

Benefits:
● Flexible working arrangements alongside Hybrid Working
● Competitive salary
● Sick pay
● 25 days annual leave (plus statutory bank holidays)
● Pension & access to professional pension advice
● Company MacBook Air
● Company phone
● Work from home allowance

Person Specification
Criteria Skills
Knowledge - An interest in the UK political system, local government, and climate policy

Experience - Experience organising in-person or online events managing high profile stakeholders

Abilities

- Excellent communication skills, both verbally and written
- Ability to form and maintain strong relationships with a wide range of people from different backgrounds
- Good organisational and administrative skills, with the ability to prioritise tasks and work effectively under
pressure
- A strong work ethic, positive attitude and willingness to learn
- The ability to work independently, show initiative and proactively deliver outcomes
- Attention to detail and high standards of accuracy

Other - Ability to think creatively and work within the UK100 team to turn ideas into deliverables

Interviews: To be held virtually week beginning 1st August 2022

Join the team at Haven House Children’s Hospice

Haven House Children’s Hospice supports hundreds of families, looking after children and young people who have life-limiting or life-threatening conditions. Our mission is to provide the highest quality palliative and holistic care services to children and their families in our local communities. Since the hospice began it has gone from strength to strength both in terms of the care we provide to children and families as well as the close bonds we have developed and nurtured with individuals and organisations in our community who are inspired by our work.

This is a great time to join the team at Haven House as we are about to head into the exciting new phase of growth and development within the Income Generation and Marketing directorate and we are building our team to reflect this. Our CEO joined us during November, and we are looking forward to further developing our organisation wide strategy and the fundraising and marketing strategy which will underpin and support the achievement of our ambitious goals.

This new and exciting role is a fantastic introduction into the wonderful world of Community & Events Fundraising. It will give the successful candidate the opportunity to learn about different fundraising income lines, both within the team and also the wider directorate. We’re looking for someone who is passionate about fundraising, has good attention to detail, is organised and enjoys working in a busy and fast paced team. We’re committed to developing their career and helping them to gain experience in all aspects of fundraising.

At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.

The person who gets this amazing job will need to have lots of energy and be full of ideas as we want someone who will bring fresh ideas into the mix and the personal drive to execute them. We want someone to join us who loves being part of a hardworking and collaborative team.

If this role sounds right for you and you have the right skills and experience, please do download the job description and apply by returning the application form to Haven House.

Benefits
As an employee you will be entitled to the following range of benefits:

• Hybrid office/home arrangement
• 27 days' annual leave
• Pension scheme (company matches contribution up to 7%)
• Free onsite parking
• Employee Assistance Programme
• Eye care voucher scheme
• Cycle to work scheme

If you are a potential candidate who would like to have an informal chat with someone about the role before applying, please contact Haven House and someone will come back to you.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Closing date:  7 July 2022

Interview: TBC

Please note, we reserve the right to interview on a rolling basis so this role may close before the above date if we find a successful candidate.

The Royal Air Force Benevolent Fund is the leading welfare charity supporting current and former members of the RAF, their partners and families, providing practical, emotional and financial support, whenever they need us. 

We are looking for a Community Fundraising Assistant who will be an integral part of the UK community fundraising team. You will have exceptional administration skills and be responsible for processing standard activities such as updating CRM records, monitoring sponsorship pages, and covering administrative tasks for the UK Community Fundraising Team. The Community Fundraising Assistant is the first point of contact for supporters and volunteers, providing a stewardship journey for supporters with low fundraising targets and acting as a point of contact for all enquiries and thanking. You will also be required to provide support at various events throughout the year.

To be successful in this interesting and rewarding role you’ll need to have proven experience of planning and organising, working with people and delivering results and meeting customer expectations. You will be passion about and committed to making a difference and accepting and tackling goals with enthusiasm.

A detailed job profile is available below and on the Fund’s website. For an informal discussion about the role please contact Michelle Jeffcott, UK Community Fundraising Manager.

To apply, please send your CV together with a covering letter detailing why you believe you are suitable for this role and providing examples of how you meet the person specification to, Pete Thompson, Head of HR, via email.

Please note that interviews will be held on a rolling basis. Please note that due to the high number of applications expected, only candidates shortlisted for interview will be notified. Previous applicants will not need to submit a further application.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 10810090).

Are you looking for a customer-oriented role in a sustainability-focused not for profit organisation? If you are interested in sustainability and have excellent organisational and communications skills, then the role of Membership Assistant may be for you. ISEAL is the global membership organisation for ambitious sustainability systems, and we bring together many of the most well-known organisations in our sector. Please find out more about us on our website iseal(.)org.

The Membership Assistant is part of the Membership & Credibility team that is focused on supporting aspiring members through the application process and helping existing members to make the most of their engagement with ISEAL. The team is responsible for high-quality growth in ISEAL membership, for the delivery and/or communication of programmes that support and challenge our members, and for managing the processes by which members can demonstrate they meet the requirements of being an ISEAL Code Compliant member.

The position will have a key role in supporting ongoing membership processes and in helping applicants navigate the requirements of ISEAL membership. The role will track incoming applications and provide support to potential and existing members, pre-assessing submitted documentation and communicating about requirements. The Assistant will also help coordinate the work of independent evaluators, contributing to the assessment process for ISEAL Code Compliant members.

To be considered for this role, you will be highly organised with great attention to detail, strong diary management skills, and reliable follow-up of agreed tasks. You are very process-oriented and can communicate about process requirements to a wide range of organisations. With a budding ability to work independently, you have a friendly, professional demeanour and are comfortable in your communications and interactions with colleagues and external stakeholders. You have gained some work experience in roles focused on process administration and information management, ideally in a membership or customer-service related role. 

In return, ISEAL can offer inspiring insight into the world of sustainability initiatives and sustainability issues, a supportive organisational culture, and good opportunities to develop professionally and personally in an international NGO environment.

Core Responsibilities

Membership application process

• Monitor aspiring members through their application journey and support them to understand the procedures to progress towards membership
• Deliver administrative processes that underpin the annual member review cycle, including scheduling review meetings with members and contributing to meeting preparations
• Create and track member review schedule and compliance activities, including independent external evaluations and annual review meetings
• Provide a high level of customer service to aspiring and existing ISEAL members, and independent evaluators to support effective relationship management
• Record and track information and contribute to meeting documents and minutes in support of the programme management and the Membership Committee
• Contribute to monitoring and tracking effectiveness and efficiency of the membership processes against agreed indicators
• Maintain records on external evaluators including information about their competencies and conflicts of interest
• Help maintain related web content on ISEAL website

General

• Serve as an active member of the Membership & Credibility team by participating in team meetings, and contributing to team activities
• Contribute to wider organisational work by producing reports or liaising with colleagues on other teams
• Assist with member events
• Help deliver other marketing and communication activities
• Contribute to staff meetings, and other internal meetings with views and suggestions
• Fulfil requirements of internal staff management processes including performance reviews, supervisory meetings etc

Experience, Knowledge and Attributes

• Undergraduate or postgraduate degree in a relevant subject, or equivalent work experience
• Some experience in process administration, account management or quality assurance (could be internship or volunteering) and genuine interest in providing exceptional customer service
• Confidence in communications, displaying professionalism & right level of tact and awareness of others
• Accuracy and a good eye for detail
• Strong organisational skills, and experience working with systems and processes
• Good time management and ability to efficiently organise and deliver multiple tasks simultaneously
• Good IT skills, familiarity with MS Office, virtual meeting tools, and customer relationship management systems (e.g. Salesforce)
• Demonstrated interest in contributing to a more sustainable world
• Excellent written and spoken English
• Confidence in using IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Skype, GoToMeeting, etc), use of contact management databases (e.g. Salesforce) and proficiency in MS Office

Additionally desirable

• Interest in and some understanding of sustainability standards and certification, which may have been gained via academic, internship, employment or voluntary settings.
• Experience with website maintenance and content management systems and/or e-newsletter systems, e.g. MailChimp
• Experience working with time-bound procedures

Other relevant information

Term: Initial 12-months fixed term contract

Salary: £23,500-28,500 p.a. depending on experience

Working Hours: Full time, 37.5 hours per week.

Location: This position will be based in ISEAL’s London head office; due to uncertainty with Covid-19, an ability and willingness to work from home is required. Applicants will need to provide evidence that they are entitled to work in the UK.

Annual Leave: 25 days / year for a full-time position (including office closure between Christmas and New Year)

Ideal Start Date: asap

Salary - £37,300 - £40,248 + up to £5,000 accountancy allowance

The Government Property Agency is changing the way the Civil Service works and is at the forefront of Government's transformation agenda; reshaping the relationship civil servants have with their place of work. The Agency is central to the delivery of key Government policies including moving 22,000 Civil Service roles out of London by 2030 and tackling climate change by contributing to the Net Zero agenda. To do this we are delivering a major change programme across the UK and consolidating our portfolio in order to save £1.4 Bn over 10 years.

Beyond the bricks and mortar, the GPA is about providing great workplaces for our people. Through programmes like Hubs, Whitehall Campus and Smart Working you will be in the vanguard of creating model working environments and promoting flexible working practices. The postholder can be based at any of the GPA locations with Finance presence outside London with offices in Birmingham, Leeds, Manchester, Newport, Norwich, Nottingham and Swindon.

The Assistant Finance Business Partner (Property) will be a pivotal point of contact as finance support for the Property Directorate in the GPA. They will monitor expenditure and income, investigate variances, contribute to business cases and play a key role in monthly reporting and annual budget setting. This post reports into the Finance Business Partner and will have a wide network of customers across the Directorate they support. The post holder will contribute to GPA developing a culture of strong financial management.

The responsibilities of the Assistant Finance Business Partner will include

• Working with GPA’s outsourced Property Partner to:
• Ensure that the financial accounting for the GPA property estate is accurate.
• Monitor income and expenditure and investigate variances.
• Support maintenance of the property general ledger.
• Support delivery timely and accurate financial reporting.
• Commercial Acumen -Awareness & understanding of commercial drivers, risks and financial expenditure and income, ability & knowledge to manage finances, contracts, commercial relationships to secure benefits for GPA, it’s clients and customer.
• Establish and maintain good relationships across the relevant Directorate and the wider GPA Finance function
• Maintain monthly financial forecasts and accruals, and support quarterly reviews
• Support the delivery of accurate financial data in a timely manner to enable effective decision making
• Provide advice on correct financial treatment of income and expenditure and PO’s.
• Ensure correct financial governance and stewardship of projects and programmes
• Play an active role as a member of the wider finance team, contributing expertise in the development of strategies, proposals and ways of working
• Assist in Budget profiling and monthly forecasting
• Analysing expenditure and providing commentary against budget and forecast and ensuring income recovered
• Management accounts preparation and provision of board slides
• Identifying and reporting on financial risk to GPA
• Liaising with auditors
• Ensuring robust financial reporting across projects
• Business Partnering with non-finance managers in order to develop processes and the understanding of financial requirements
• Contribute to and provide advice on business cases
• Developing financial systems alongside others to make processes more user friendly, efficient, effective and robust.

 Key Skills & Experience

• Qualified or part-qualified accountant
• Experience of property accounting preferred but not essential
• A good level of financial reporting experience
• Strong attention to detail and ability to analyse and interpret significant amounts of financial data
• Ability to communicate complex matters to a non-financial audience
• Ability to work well as part of a geographically dispersed team
• Strong focus on delivering an excellent service to customers
• Strong organisational skills to meet deadlines in a fast paced environment
• Strong Microsoft Excel skill

For more information, please apply using the link, or contact Michael Swinburn or Jack White at our retained search agent, Robertson Bell.

About Clear Voice

Clear Voice Interpreting Services is a language services provider and award-winning social enterprise that delivers instant telephone interpreting, face to face appointments and written translations to businesses and charities across the UK. We have a wide range of clients and a strong reputation in the asylum and refugee support sector. All of our profits go back to our parent charity Migrant Help to support asylum seekers and victims of trafficking.

About Migrant help

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.

We are currently looking for a Administrative Assistant - Recruitment to join our team on a Permanent Contract.

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work.

 These are some of the benefits we offer:

• Flexibility and work life balance
• Enhanced family friendly provisions
• Additional holiday entitlements
• Perkbox benefits
• Non-contributory pension scheme

The Role

The scope of this role is to provide high quality and timely administrative support to Clear Voice Interpreting Services’ recruitment department. The post holder will be required to adopt a pro-active approach towards following and implementing Clear Voice processes in line with any updated requirements. The main areas of this role will deliver the income generating 'Clear Voice Interpreters' service in all its activities under the direction of the Clear Voice Head of Operations on a day-to-day basis and the Clear Voice Director overall. This will include:

• Assisting with the recruitment of professional freelance linguists.

• Checking and verification of recruitment paperwork and documentation to ensure compliance with established recruitment processes.

• Following BPSS recruitment processes and security checks for all linguists.

• Ensuring all interpreter security documentation is up to date

• Input and maintain the interpreter database.

• Support in the logistics and preparation of induction days.

• Working effectively within a team and individually.

The post holder will work consistently to ensure the continuous development of the Clear Voice admin functions; he/she will ensure that administrative processes, procedures, and customer care are efficient, professional, and consistent at all times. The post holder is expected to contribute to the overall success of the organisation in accordance with Clear Voice’s aims and objectives at all times.

 Core Responsibilities:

• Through the consistent and high-quality delivery of service, maintain and develop the service's values and reputation in the marketplace

• Form and maintain positive working relationships with current and future interpreter base

​• Maintain a robust CRM system and database of all interpreters who are registered with the service

• Carry out linguist satisfaction feedback mechanisms

• Support the Clear Voice Manager to keep up to date with competitors’ activities and rates by providing any relevant information gathered from new and existing interpreters with experience in the industry

• Support the recruitment, selection and induction of a large bank of freelance interpreters

• Support the team with the day-to-day administrative needs of a busy service as and when required

• Support and always demonstrate the vision and values of our organisation

• Follow all policies of Migrant Help, as the parent organisation to Clear Voice

• Any other reasonable duties assigned, including administrative and operational tasks within the post holder’s competency.

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.  

Special Requirements:

- This post is subject to a Disclosure and Barring Service (DBS) check

- Reference and Identity checks including Right to Work in the UK

The applicant must:

- Be able to provide documents to show their right to work in the UK ie valid passport or other right to work documents such as work visa, settled status document, certificate of registration, naturalization as a British citizen, Biometric Residence Permit etc.

- Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment

We encourage applications from disabled candidates by offering them an interview if they meet the minimum criteria for the job

Do you want to work in a supportive team environment with skilled and passionate
individuals? Have you been looking for an opportunity to work in a fast-growing
organisation and have an impact on climate change? If so, UK100 may well be for you.

The role will support the development and delivery of UK100’s operations, and the
improvement of UK100's internal systems and processes. It will involve supporting and
driving use of UK100’s CRM system, delivering and improving HR processes,
developing UK100 policy and procedure - eg. around IT security and GDPR - and the
management and administration of our IT systems.
This role is excellent for someone who has transferable skills from previous operations
and HR roles and would like to move into the environmental sector.

Equality, Diversity and Inclusion: UK100 is actively taking steps towards developing
new opportunities for people from an array of backgrounds, ensuring that everybody has
an equal opportunity and is not treated differently or discriminated against because of
their characteristics. UK100 values the voices of each of its employees in order to
progress in a collaborative, innovative and well balanced way. The postholder will be
expected to echo and support this. This can be found on the UK100 website here.

Key responsibilities:
● Support UK100 staff and contractors in using UK100’s Customer Relationship
Management application. And CRM maintenance including: coordinating with
SugarCRM for training and updates; maintaining the CRM guide; monitoring
CRM use; supporting ‘CRM champions’ and chairing the champions meetings.
● HR processes including supporting recruitment, staff onboarding, and off-
boarding. Maintaining a HR Calendar, and monitoring and reporting across staff
sickness, annual leave and organisational demographic data.

● Support UK100’s management of IT systems including: Google Drive folder
management; group email accounts & listservs; administration of G-Suite;
security settings and good practice; administration of Zoom accounts
● Owning and maintaining key organisational documents.
● Maintaining UK100 policy and procedure documents. Manage UK100’s GDPR
policy and processes.
● Office management and coordination with our workspace provider.
● Support with UK100 events
● Opportunity to become the ‘Mental Health First Aider’ for UK100.

Note: UK100 is a close knit team which prides itself in working in union with its
branding, key messages and collaboratively across the organisation. Therefore in the
event of there being ad hoc duties, the team are expected to support where possible.

Place in organisational structure:
Key relationships:
The post holder will report to the Project and Production Manager, and be part of the
Operations Team.

External relationships:
● HR consultants
● CRM provider
● Office / workspace managers
● IT service providers, administrators, and support

Benefits:
● Competitive salary
● 25 days annual leave (plus statutory bank holidays)
● Enhanced pension offering & access to professional pension advice
● Sick pay
● Company MacBook Air
● Company phone
● Work from home allowance
● UK100 supports flexible working arrangements

Special Note: This job description does not form part of the employment contract but
indicates how that contract should be performed. The job description may be subject to
amendment in the light of experience and consultation with the post holder.

Person Specification
Criteria

Knowledge

- Understanding of relevant organisational best practice and the systems and processes that support it
Experience

- Using and developing a database / CRM

- Using G-Suite / Office applications, and Zoom

Skills and abilities

- Strong attention to detail
- Excellent communication skills and email manner
- Ability to develop and maintain effective relationships
- Effective project management skills
- Digital literacy, experience with G Suite, Zoom andExcel preferable
- Being able to perform tasks efficiently under pressure
- Solution oriented, and proactive problem solver

Other

- Committed to the vision of UK100, with a motivated, can-do attitude
- Interest in the UK political landscape, nationally and regionally

Closing Date: 14th July 2022

Interviews: To be held virtually on week beginning 25th July

We are a national charity based in North Devon and work to re-home ex-commercial laying hens and encourage the public to buy free range eggs. Hens are now the fourth most popular pet in the UK and hen adoption is hugely popular. If you are a fundraiser interested in joining our dynamic, friendly and enthusiastic team based at our head office 'Hen Central' near South Molton, please check out our latest role below and get in touch.

About the Job

Job Title: 

Fundraising Assistant

Reports to:

Individual Giving Manager

Hours:

Monday to Friday 09.00 to 17.00 (2 days per week in office)

Salary Band:

£20-22K

Main Responsibilities:

To support the Fundraising team to develop and grow income. Develop successful relationships with key fundraisers and volunteers, manage the BHWT’s community fundraising activities and provide admin and research support to the other members of the Fundraising team.

1. Being the main point of contact for all community fundraising enquiries and activities, providing administrative support to the Fundraising team as required i.e. fielding calls and email enquiries, writing compelling and engaging thank you letters/emails, adding donations and relevant information onto our CRM.
2. Administer Sponsor a Hen and Bake for Hens Sake! ensuring promotional opportunities are well publicised and promoted to new and existing audiences
3. Appeals - helping the wider team develop and implement engaging fundraising appeals.
4. Working closely with Digital Content Producers to provide engaging and inspiring fundraising content for digital communications such as the website, e-shots, e-newsletter, social media and Chicken & Egg magazine (regular and relevant Good Eggs for example).
5. Assisting with reporting development.
6. Reconciling income - starting with opening the post, adding donations to Salesforce, thanking supporters and reconciling nominals each month.
7. Communicating in a personal and engaging manner with our BHWT individual supporters i.e. regular giving community, fundraisers, special prospects, pledged legators etc.
8. Act as main contact for digital fundraising, maximising income opportunities through a range of online shopping platforms such as Easy fundraising, Amazon Smile, Give as you live eBay, working closely with Digital Content Producers
9. Ensuring all relevant supporter information is accurately and promptly recorded onto Salesforce
10. In the longer-term help to develop event fundraising
11. Any other duties as reasonably required.

About You

To apply for this role, you must have:

• Empathy with the aims of the charity
• At least one year’s experience in a fundraising role at a charity
• Excellent communication skills, both verbal and written and the ability to relate to people at all levels.
• Proven ability to work to deadlines and manage own time effectively
• Proactive and highly organised, with good attention to detail
• Experience of using a CRM database, ideally Salesforce
• Enjoy working as part of a busy team
• Good working knowledge of MS Word, Excel and Outlook
• Willingness to adapt to change and learn new skills
• Experience or knowledge of hen or animal welfare
• Full driving licence and access to a car

Desirable skills:

• Educated to degree level or equivalent
• Experience of working with volunteers
• Awareness of GDPR

Background

Today, dementia is the leading cause of death in the UK. By 2025, more than one million people will be living with this often devastating condition. Millions of us will know someone living with dementia. Many will be directly affected by it – as the incredibly difficult role of carer often falls to friends and family members.

Dementia UK provides life-changing support and advice for families through our Admiral Nurse service. Our nurses help people living with dementia stay independent for longer, and support the people caring for them so that they will have the strength to cope with the bad days, and the energy to enjoy the good days.

Dementia UK has seen significant income growth over the past five years, and we have ambitious plans to maintain this growth so we can significantly increase the number of Admiral Nurses, and the specialist support they provide.

Challenge Events Fundraising is playing an integral part of this growth as a key income stream for the charity. Therefore it is vital that there is administrative support in place to ensure all supporters received the best possible supporter experience whilst fundraising for Dementia UK.

Purpose of Job

To play a key role in supporting the events fundraising programme by coordinating the day-to-day activities of the team, including being first point of contact for challenge event supporters and providing administrative support to the whole team. You’ll be responsible for responding to enquiries, fulfilling fundraising materials, acknowledging donations, and providing an exceptional experience to our event supporters via phone, email and in-person on event days.

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as the Corporate Partnerships Team Assistant.

It is an important role within this award-winning team that is responsible for securing and managing long term, multi-million-pound partnerships with major UK companies.

You will give essential administrative support to the partnership and new business development functions of the team. The role will give you the opportunity to do some project work (where available). You will also receive development and training in Salesforce database, to become an expert user, providing additional support to the team in this area.

We are looking for someone who is supporter driven and mission aligned, has excellent interpersonal and organisational skills with the ability to communicate effectively with others. Reliance and demonstrating patience and perseverance during setbacks and challenges is also essential.

Closing date: 5pm, 4 July 2022.

Interview date: 28 and 29 June 2022 via video conferencing (MS Teams).

We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home.  We are happy to discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, from disabled candidates, and from men, because we would like to increase the representation of these groups across UNICEF UK. We want to do this because we know greater diversity will lead to greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Finance Assistant

(England Southwest)

£19,179 per annum (pro rata for part time hours)

 (Ref: SUS 3744)

Up to 37.5 hours per week, we are open to flexible working patters to suit individual circumstances 

Base:  Bristol - Hybrid 

About the role

As a Finance Assistant you will be responsible for recording and processing the organisation's financial transactions. You will provide a service to the organization by processing transactions on the purchase ledger and the colleague expenses system.

You will arrange invoice authorisation by identifying the correct budget holder for invoices received and process scanned invoices into the invoice authorisation workflow system.

You will post manual invoices, credit notes and expenses to the Dimensions accounting system accurately on a timely basis, following procedures and ensuring all the details including VAT treatment are correct.

You will help to process weekly BACS runs to ensure that all the payments are made with all the correct details by using the online banking system and liaising with senior managers for final authorisation.

You will check, code and process colleague expenses and ensure that expense claims comply with the Sustrans Expenses policy.

You will deal with finance queries and communicate with supplier’s, local authorities and Sustrans colleagues to ensure queries are resolved.

We offer hybrid working, you will be expected to be in our Bristol hub for 2-3 days per week with the remaining days working from home. We would expect colleagues to be based within a reasonable commuting distance of Bristol for this to be achieved.

About You

You should have excellent attention to detail and numeracy skills, with a basic knowledge of accounting terminology.

You should be a self-starter with the ability to organise and prioritise your tasks effectively on a daily basis, with the ability to work as part of a team.

You should be able to communicate effectively both in emails and over the phone replying to queries from colleagues and suppliers.

We will provide training in our systems, but you must have experience of working with an accounting system and be proficient in Microsoft Excel.

We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.

What we offer

In return we can offer hybrid working from home and our Bristol hub and a truly flexible, supportive and rewarding working environment.

Wellbeing

• 26 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 4% or 5% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 09:00AM 18th July 2022.
• Interviews will take place in Bristol during the week commencing 25th and 26th July 2022.

To apply, please complete our online application form. 

About Sustrans

Sustrans is the charity making it easier for people to walk and cycle. We connect people and places, create liveable neighbourhoods, transform the school run and deliver a happier, healthier commute.

Our vision and mission have never been more relevant. Across the UK, governments are pledging investment and action on walking and cycling.

We are working together to make a real difference - creating places where everyone can live and travel happily and healthily, and where nobody is excluded.

Our work wouldn’t be possible without the commitment and dedication of our colleagues.

We are proud of our employee net promoter score, being in the top 20% of all employers across all sectors in the UK, due to our energised, friendly and motivated workforce.

Join Sustrans today and help us get things done, together!

Charity People is thrilled to be working with a leading children and baby hospices, in their search for a Fundraising Assistant. This is a new and exciting role within the fundraing team.

Fundraising Assistant

Location: North East London/Essex, Hybrid/Flexible working options

Contract: Permanent

Hours: 35 hours

Salary: £22,742

About the Charity

Their mission: To provide a home away from home; to provide the highest quality palliative and holistic care to help local families to cope with the challenges of looking after a terminally ill baby or child in a warm, loving environment.

About the role

This is the perfect entry-level role for an enthusiastic and keen individual who wants to start their career in Community & Events Fundraising as you'll learn about different fundraising income streams through supporting the community fundraising, and challenge and charity-owned events whilst the team deliver an ambitious growth target.

• You'll provide excellent stewardship to supporters and provide support for all presentations, talks and charity events across the fundraising team.
• You will provide admin support and keep the database up to date and accurate.
• You will support on creating social media communication, updating and editing the web pages and producing marketing materials.
• There will be plenty of training and personal development provided by the team.

About you

• Keen to learn and develop within community and events fundraising.
• Skilled in IT and administrative tasks
• Excellent at building relationships
• Skilled at liaising with key stakeholders at all levels.
• Enthusiastic and driven
• Organised and able to work under pressure in fast-paced environments to tight deadline
• Great attention to detail.

Closing date: June 27th However applications will be considered on a rolling basis, so apply asap as the role may close early.

If you're interested in hearing more about this great opportunity, please send your CV to Tanya White at Charity People.

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.