Job Purpose

• To assist the Finance Manager in managing and processing the financial affairs of the charity
• To provide administrative support to the SFM team

Key Tasks Include

• Prepare and make payments via BACS
• Prepare invoices for customers, chasing and recording income in Sage as required
• Prepare and send out membership invoices annually, issue reminders as necessary
• Liaise with project officers to monitor each project’s income and expenditure

• Post transactions and reconcile bank accounts in Sage

• Check supplier invoices against project budgets and process staff expense claims

• Maintain gift-aid data and make claims as required

• Assist Finance Manager on producing annual accounts (reconcile ledgers, year-end spreadsheets, checking debtors/creditors)
• Provide administrative assistance to SFM team as and when required including data entry and management of Airtable database
• Assist with administrative tasks relating to staff recruitment and welfare, trustee and patron records maintenance

• Support volunteers to claim expenses
• The Finance and Administration Assistant will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time.  Therefore, being flexible and approaching the job with an open and positive mindset is essential!

Person Specification

Essential

• Experience of working with Sage accounting software
• Experience of working in a busy office
• Confident and competent IT skills across Office suite of programmes

• Ability to work independently to agreed deadlines
• Strong organisational skills and the ability to prioritise with attention to detail

• Ability to work both independently and collaboratively

Desirable

• Experience of reconciling project budgets and producing financial reports for funders
• Experience of working in a small charity environment
• Experience of working with Airtable
• An interest and enthusiasm in all things relating to food education and sustainable living!

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the mental health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing.

Learn about our social mission and our history by read our 'what we do section' on our website.

We are a friendly, dynamic, fast-paced organisation and we strive to be an exemplary health and wellbeing employer. We are embarking on an exciting journey of growth and if you are looking for the next step in your career, this a great time for you to join us.

What are we looking for?

We are looking for a proactive, adaptable individual, who is able to provide in-house IT support and maintenance services. This role will be responsible for the smooth running of the organisation’s IT environment by ensuing proper set up of systems for new starters, troubleshooting issues and ensuring effective asset management.

You will have the ability to use your initiative and prioritise work effectively.  This role is part of the IT team; however you will need to work closely with colleagues throughout the organisation to ensure effective IT support. You will be hands on with great problem-solving skills.

What can we offer you? 

You’ll enjoy 25 days annual leave, plus bank holidays, along with a winter and summer office closure in addition to your annual leave. We provide a pension contribution for you which is matched up to 5%. We’ll support your development and growth and help you develop your experience and skills to achieve your personal and the businesses goals.

Interested? How to apply

For the full job description and person specification please see the attached documents. Go to our website for further information.

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role. The closing date for applications is Sunday 17th November. Interviews will be held week commencing 25th November.

Mental Health First Aid England is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or those who are pregnant or on maternity leave. We are especially keen to encourage applications from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and those from a Black, Asian or Minority Ethnic background.

By applying for this job you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.

My Care My Way

My Care My Way (MCMW) is a new, innovative way of working with people over the age of 65 with complex needs and conditions. The person is at the centre of holistic care planning across organisations such as health, social care and the voluntary sector. This way of working is a more coordinated, consistent way of providing care for people over 65 with long term conditions in West London and requires people with commitment and passion to work with older people. My Care My Way has been created following intensive work with professionals, patients and the voluntary sector to create a model of care rooted in evidence and designed to meet local needs.

Patients are at the heart of the model, and are working in partnership with professionals, supported by a dedicated integrated care team. All involved, including the person and their carer, will design care plans together to keep the person well for as long as possible and to achieve outcomes that they identify.

My Care My Way will deliver more consistent care for patients at their GP practice, within two multi-functional Integrated Care Hubs in the locality, or within their homes.

Role Summary

The Health and Social Care Assistant (HSCA) role offers a new and exciting opportunity to become part of the My Care My Way workforce; bringing together health and social care expertise to deliver real change for how care is delivered in West London.

The vision for this role is aspirational, in that it aims to bring together over time duties that are carried out by Health Care Assistants, Social Care Trusted Assessors, Navigators, and other disciplines. The post holder will also be equipped to provide low level mental health support. There is an emphasis on promoting independence and supporting patients to adopt self-care approaches, by linking them in with voluntary sector services based on their long term conditions, interests and preferences.

**Please note, this role may involve working some Out of Hours shifts, covering evenings and weekends**

Interviews will be taking place at: Age UK Kensington and Chelsea, 1 Thorpe Close, London, W10 5XL . 

Please be advised that this advert may close early if we receive a large number of appropriate applications.

There are currently over 850,000 people living with dementia in the UK, and this is expected to increase to 1.1 million by 2025, and 2 million by 2050.

In response to this Dementia UK provides specialist dementia support for families through our Admiral Nurse Service. When things get challenging or difficult for people with dementia and their families, Admiral Nurses work alongside them, giving the one-to-one support, expert guidance and practical solutions people need. The unique dementia expertise and experience an Admiral Nurse brings is a lifeline - it helps everyone in the family to live more positively with dementia in the present, and to face the challenges of tomorrow with more confidence and less fear.

The charity has seen significant income growth over the past four years, (income has more than doubled to £6.5m), and we have ambitious plans to maintain this growth so we can significantly increase income in this area, to grow the number of Admiral Nurses, and the specialist support they provide families facing dementia.

Challenge Events Fundraising will play a significant part in this transformation, as a key income stream for the charity. Dementia UK is very invested in significantly growing Challenge Events fundraising and there is a great deal of support for the team (and post holders) to help them continue this expansion, making it an exciting time to join. This role is a good opportunity for someone motivated and enthusiastic who wants to join a growing charity and start or develop their career in Challenge Events Fundraising.

Purpose of Job

To engage, manage and develop relationships with event supporters, providing outstanding stewardship and maximising sustainable long-term income.

Key responsibilities

· Be the first point of contact for Community and Event Fundraising enquiries on the phone or by email, responding within agreed departmental timescales and ensuring excellent customer service.

· Support the Challenge Events team administration; e.g. sending participant mailings, co-ordinating fundraising materials, supporting event activity and other tasks as required.

· Support the Challenge Events Executives with the challenge events portfolio.

· Support a variety of challenge event fundraisers from recruitment to post-event and onward stewardship.

· Manage and develop relationships with supporters, delivering excellent levels of supporter care including motivating them and recognising their achievement to encourage their long-term support.

· Manage specific running and other challenge events in our portfolio.

· Working with the fundraising database Raiser’s Edge to ensure all participant information is correct and up to date.

· Work with the team to ensure smooth systems and processes and update these where necessary to ensure continued efficiency.

· Attend events on behalf of the charity, receiving donations and delivering presentations on the charity’s work, where needed.

· Help develop challenge event fundraising initiatives that will inspire support and deliver fundraising success.

· Update and maintain all paper, financial and database records to agreed standards and timescales.

· Play a full role as a member of the Community and Events team, and contribute to the development of the community and events fundraising strategy and operational plan

· Work with the Challenge Events Manager on the delivery of the Community & Events strategy and operational plan

· Support the Community and Events team in the delivery of the Community and Events fundraising budget and targets/KPIs.

Please note that only applications including a CV and covering letter will be considered.

Interviews are due to take place on the 25th November.

About Us

The Vegetarian Society inspires, educates and enables people to be vegetarian. We work with meat eaters, vegetarians and vegans to help everyone find out how great veggie food is and how it is kind to your health, to the planet and to animals.

As part of our support for vegetarian food and the vegetarian lifestyle, we have a cookery school offering a range of unique veggie and vegan cookery experiences. We are currently seeking an Assistant Cookery School Manager to join us.

The Benefits

• Salary starting at £21,589
• 33 days’ holiday (including Bank Holidays and Christmas closure)
• Pension scheme
• The chance to make your mark with our forward thinking organisation

This is an excellent opportunity for an experienced catering and customer service professional to advance their career into the charity sector and make a real difference to the face of vegetarianism.

You’ll be provided with ongoing training and development to ensure you reach your full potential and the support to become a vital asset within our organisation.

What’s more, you’ll be working with a number of talented and highly knowledgeable individuals with years of experience in teaching, nutrition and the catering industry.

The Role

As the Assistant Cookery School Manager, you will help ensure the cookery school runs smoothly and efficiently and offers excellent customer satisfaction.

Your role will also involve:

• Ordering food, looking after storerooms and stock rotation and completing paperwork.

• Clerical and administrative tasks within the school around bookings, customer service, organisation and hygiene standards.
• Making sure the premises and equipment are kept to the highest standards of cleanliness and are tidy and well presented.
• Working with the Head of the Cookery School to schedule and book courses, tutors and catering assistants
• Representing the Vegetarian Society and the cookery school at public events and across media platforms alongside tutors and the manager.
• Researching and keeping up to date with food trends, styles and products in catering and home cooking
• Ensuring staff, customers and visitors adhere to health and safety policies

There is scope within the role for the right candidate to taking on more responsibility and progress to training for either teaching cookery classes or doing media and making recipe videos.

About You

To be considered as the Assistant Cookery School Manager, you will need:

• Experience of working in a catering environment
• Previous customer service experience
• Excellent organisation skills
• Great people skills

Whilst not essential, previous experience of managing staff and training or teaching groups of people would be beneficial to your application.

This is a full time role, working 35 hours per week, including evenings and weekends.

To apply for this post please send a covering letter detailing how you meet the criteria set out in the job description and person specification along with your CV.

The closing date for applications is 5pm Sunday 1 December 2019.

You must be available for interview on Monday 9 December.

Job Description

Job Title: Interim Inspiring Governance Programmes Customer Services Administration Assistant (0.6 FTE preferably Monday, Tuesday and Wednesday)

Reports to: Head of Governance Programmes, Matching and Customer Services

Location: Quantum House, 22 – 24 Red Lion Court, Fleet Street, EC4A 3EB

Purpose: The Charity delivers two Governance recruitment programmes; one for the Department for Education and one for the Education and Training Foundation. Both programmes recruit skilled volunteers to become school governors through working with employers and professional networks and match them to opportunities within schools and Further Education (FE) providers through an online technology platform.

The Inspiring Governance Customer Services Administration Assistant is responsible for a range of tasks to support the successful day to day running of the service, supporting multi-school recruiters with successful registration and responding to enquiries, together with delivering various administrative tasks.   

Remuneration: £19k (includes London allowance) per annum pro rata

Appointment Terms: Preferable immediate start. Contract to 31 March 2020 with possible option to extend for a further year

Working Hours: 0900 – 1700hrs with one hours lunch break

Additional Terms: 30 days paid holiday, pro-rata.

Application Process: CV and statement addressing each part of the Personal Specification criteria

Education & Employers Charity

Education and Employers is a national charity that was launched in 2009 with the aim of ‘ensuring that every school and college has an effective partnership with employers to provide its young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential and so to secure the UK’s future prosperity’. The charity works to achieve this by working in close partnership with leading national bodies representing schools, colleges and employers.

The Charity runs several volunteer programmes in addition to Inspiring Governance ; Inspiring the Future, Inspiring Women and Primary Futures uses a bespoke match-making technology which connects state schools and colleges with employers and people from the world of work.

The charity also undertakes research on education and employer engagement. Our pioneering research has led the way in improving the quantity, quality and relevance of research into employer engagement in education and is now quoted through government policy and by other key practitioners.

Governance Programmes

Education and Employers is the lead contractor for two governance programmes:

1. The Inspiring Governance Service recruits skilled volunteers across England and matches them (via the technology Platform) to identified board vacancies. The programme is delivered with the National Governance Association, who provide training and support to those placed into governance roles. A regional team works across England to recruit volunteers (primarily working with business and professional networks and large employers) and generate interest from recruiters to register their vacancies with the programme. The programme is delivered for, and funded by, the Department for Education and will initially be delivered over a 4-year period from September 2016.
2. The Inspiring Further Education (FE) programme recruits skilled volunteers across England and matches them (via the technology Platform) to identified board vacancies. Board vacancies for FE are more akin to Non-Executive Director roles and from this programme perspective at this stage are primarily from Further Education Colleges but can also be with other smaller further education providers (such as adult further education providers). The programme is delivered for, and funded by, the Education and Training Foundation and has run since April 2017, initially on a one-year contract which has been renewed for a further year until March 2019.

The Governance programmes are delivered by a team made up of London based and regional staff.

This is an exciting time to join Education and Employers as the charity has recently reached its tenth anniversary and has ambitious plans for the future. As well as an opportunity to join a friendly team you can be involved in making a huge difference to the future of young people.

Please scroll down for specific details on how to apply

Job Description

Working closely with the Inspiring Governance Programmes Project Coordinator and the Head of Governance Programmes Matching and Customer Service (who will provide overall direction for this area of work), the role will be responsible for delivering day to day support to recruiters and volunteers, assisting them with their registrations and day to day enquiries in addition to undertaking daily administrative tasks associated with the Governance programmes as appropriate.

In the role you will be expected to:

• Deliver a range of customer care processes that support recruiters on a day to day basis, including ensuring that they are registered correctly and responding to any enquiries they may have. This will include large volumes of emails and telephone enquiries
• Liaising with V.I.P Volunteers, helping them find a suitable governor position 
• Undertaking other day to day governance programmes administrative tasks as appropriate
• Completing daily tasks to support wider Volunteers in the London area, helping them to find a suitable position
• Ensuring data is clean and up to date

Key Accountabilities

Day to Day Delivery of the Multi-School Recruitment Process 

• To undertake daily the processes that underpin the recruitment of governors for those recruiting for a number of Multiple Academy Trusts, Dioceses and Local Authorities.

Activities include:

• Working closely with the Inspiring Governance Programmes Coordinator and Head of Governance Programmes, Matching and Customer Care to support a variety of users recruiting governors for multiple schools;
• Responding to multi-school recruiter enquiries;
• Undertaking administrative tasks via the Salesforce CRM and ensuring all communication is logged onto Salesforce;
• Providing ongoing support to ensure the right volunteers are contacted and placed into schools.
• Continually delivering customer care to Recruiters and Volunteers and supporting them with technical and operational queries

• Using customer care experience to build strong relationships with multi school recruiters; communicating effectively and efficiently (via phone, email), keeping them informed of progress, and supporting them with any difficulties they might be having;

• To communicate effectively and efficiently (via phone, email and in person where applicable) with the Inspiring Governance Regional team (five Regional Managers) who work daily with multi-school recruiters in their regions.

Day to Day Delivery of the Recruiter and Volunteer Recruitment Process 

• Using Customer Relationship Management (CRM) software, undertake daily processes that underpin and enhance activity around the recruitment of governors. Activities include:  
  • Working closely with the Inspiring Governance Programmes Coordinator and Head of Governance Programmes, Matching and Customer Care to support a variety of users recruiting governors;
  • Respond to Bespoke Matching requests from daily reports and creating strategies to support the recruitment of governors
  • Providing ongoing support to ensure the right volunteers are contacted and placed into schools.
  • Responding to Regional Enquiries creating new process where appropriate
  • Undertaking administrative tasks via the Salesforce CRM and ensuring all communication is logged onto Salesforce
  • Continually delivering customer care to Recruiters and Volunteers and supporting them with technical and operational queries
• To communicate effectively and efficiently (via phone, email) with schools and other recruiters, keeping them informed of progress, and supporting them with any difficulties they might be having; updating the Inspiring Governance Regional team (four Regional Managers) who work daily with recruiters in their regions if appropriate

• From reports pro-actively source new recruiters and sign them up to the Inspiring Governance Portal and assist them in creating new Vacancies if required

Support the Match Data Process for the Inspiring Governance Programme

• To support the match data process by manually collecting information and addresses of volunteers matched into governance roles, confirming that information is correct before it is forwarded on to the NGA and suggesting any improvements to the system

Undertaking Day to Day Governance Programmes Administrative Tasks  

• Including:
  • To provide daily support managing internal and external enquiries about all aspects of the Inspiring Governance service (including incoming phone calls and emails);
  • To provide support in relation to documentation of enquiries and processes, suggesting improvements where appropriate;
  • To provide support and improvements with the internal process that supports recruiters who cannot find suitable volunteers;
  • To provide administrative support where needed;
  • Liaise with other Inspiring Governance programmes team members, and wider Education and Employers staff as appropriate;  

• To undertake data audit work including providing support with data cleaning activities and ensuring data on the Platform is up to date (including for example chasing volunteers with incomplete profiles, ensuring matches are recorded accurately etc.);
• Producing the weekly team meeting agenda and organise room bookings;
• To provide weekly reports to the Inspiring Governance Programmes Coordinator as appropriate on all work tasks
• Creating and updating and suggesting enhancements to user documentation to be used internally and externally, along with supporting policies and procedures for team development
• To facilitate the flow of communications between Volunteers and Recruiters for Single and Multi-Schools, school governance/trustee board members

Generic tasks

• General enquiry management of phone calls received for the charity’s other campaigns and programmes and any other tasks that may be deemed appropriate

How to apply:

Person specification – Please address the below items in your supporting statement for the sections Skills Required, Attainment and Knowledge. Please make your statement no longer than two sides of A4.

Criteria

Essential

Desirable

Skills Required

• Demonstratable experience of working within a busy office environment
• Previous experience of working in a customer / contact or support service role,
• Outstanding customer service and telephone manner, including handling large volumes of email enquiries and complaints and dealing with difficult calls
• Administrative experience with the ability to multitask and mange time effectively
• Excellent standard of English, written and oral communication skills – Interview and Test
• Experience of using a CRM database, MS Word, Excel and Outlook
• Ability to troubleshoot using information within an online system
• Excellent attention to details, especially when entering data
• Understanding of GDPR within a customer service setting

• Experience of working in a charity environment or knowledge the not for profit sector
• Experience of working in a sale or target driven environment
• Knowledge or Salesforce CRM or other comparative online databases

Attainment

• Good level of education

Knowledge

• Knowledge of service delivery and factors that contribute to ‘a good service experience’ for ‘the customer’
• Knowledge of equal opportunities and diversity

• Knowledge of performance indicators and working within these, such as within a recruitment role
• Knowledge around the role of school governance 

Relevant Experience

• Experience of delivering a good customer experience

Personal Attributes

• Flexible with the ability to anticipate requirements and act to provide workable solutions to deliver what recruiters and volunteers need from the service
• Confident communicator who is perceptive to understanding needs/requests and able to action and prioritise these
• Calm and patient when dealing with a range of people
• Ability to work as a team player as well as autonomously towards targets

• Ability to work some evenings and weekends to support events
• Occasional travel to support events, some with overnight stays

We have an excellent opportunity for a friendly and self-motivated individual to provide administrative and operational support to the acquisition team in delivering their programmes effectively in donor recruitment across a number of key channels, as Acquisition Assistant.

Position: Acquisition Assistant

Location: Based in Sidmouth, Devon – “an area of outstanding natural beauty”

Hours: Full-time working Monday-Friday 08.30 - 16.30 (Applications from candidates seeking to work between 3-4 days per week will be considered)

Salary: £20,276

Contract: Permanent

Benefits: Generous annual leave, pension scheme, Healthshield plan, confidential counselling service, subsidised restaurant, free parking, enhanced maternity/paternity benefits, Life Assurance Scheme, 31 day’s holiday per year, inclusive of the 8 statutory public holidays. This increases by one day each year until a maximum of 34 days is reached.

Closing Date:Tuesday 26 November 2019

The organisation is at an important stage in their fundraising strategy, having achieved considerable growth in the last 5 years. They are investing significantly in their fundraising team to help them towards their ambition of reaching £50m income by 2023.

The Role

The Acquisition Assistant will work closely with colleagues across the organisation on direct marketing campaigns, ensuring donors are serviced appropriately and will efficiently, prepare, raise and reconcile purchase orders, create and accurately maintain the financial expenditure spreadsheet.

You will:

• Support the acquisition team in developing presentations, reports and operational plans.
• Help gather materials for briefings and training for fundraising agencies on new campaigns.
• Manage, monitor and respond to donor enquiries and complaints.
• Provide administrative support to facilitate relationships with external fundraising and service agencies.

About You

A strong team worker, with excellent communication, organisational and collaborative skills, you will be a positive and professional ambassador for organisation.

You will:

• Possess excellent customer service skills.
• Have experience of working in an office environment and undertaking administrative support.
• Have the ability to maintain a high level of accuracy and attention to detail while planning and managing a variety of simultaneous projects to tight deadlines.
• Have a high level of IT literacy (including MS Word, Excel, and PowerPoint).

Experience of working with database and e-accounting systems is desirable.

If you feel you have the qualities, skills and experience to fulfil this varied, rewarding and vital role, we would love to hear from you.

In return…

You can be part of an evolving program of change taking place within a leading charity working in an area of outstanding natural beauty. With amazing benefits and opportunities to develop you career, you can really make a difference in a fulfilling and rewarding role.

About the Organisation

The charity is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide. They are working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

“The Sanctuary is a positive place to work with friendly staff and a wonderful charity. With amazing work throughout the world, once you join you never want to leave!”

Our client is a Disability Confident Employer. They are committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Individual Giving, Individual Giving Officer, Fundraising, Fundraiser, Fundraising Assistant.

Role purpose:

This is an exciting time at ShelterBox and as we grow, keeping our Procurement department at peak performance is crucial to reaching our ambitious targets of sheltering more and more families each year.

The Procurement Assistant will be involved with the day to day running of the busy and dynamic team within the Operations Department. It is expected that the individual will have an interest in procurement and will be involved in a variety of tasks and projects right across the supply chain.

Who are we looking for?

ShelterBox is seeking a bright, motivated and proactive individual with attention to detail and diligence at the forefront of their skills. An ambition for a career in procurement is desirable.

We are looking for someone to fit into the dynamic and talented Procurement Team, who can balance multiple tasks with competing deadlines.

The individual should enjoy administration tasks, have a desire to be involved with multiple projects, tenders and categories of spend, and work to a high degree of accuracy.

This is a great opportunity to get ‘behind the scenes’ of a busy emergency disaster relief organisation and be involved with the supply of goods and services to support various activities across the organisation, including fundraising and operations.

Main role and responsibilities

Support the Procurement Team within the Operations Department with appropriate duties including preparing official documents, inputting and analysing data, liaising with other departments to support their procurement needs, liaising with suppliers and internal stakeholders, supporting organisational projects, keeping filing in order, responding to email and telephone inquiries and other activities suitable to the role.

Training will be given.

Duties will include but not be limited to:

• Support the Procurement Team with the ethical acquisition of aid items and services ensuring best value for money and timely delivery;

• Prepare contracts with suppliers for review by senior members of the team;

• Support with market research across the various buying categories;

• Support with contract management of suppliers;
   
• Raise and file Purchase Orders;
   
• Maintain databases containing product and services information, including cataloguing samples;
   
• Support procurement software use across the organisation;
   
• Contribute to, prepare and keep on file product and service specifications;
   
• Support stock management worldwide;
   
• Work closely with the internal stakeholders at ShelterBox to ensure procurement requirements are met:
   
• Support supply chain sustainability activities;
   
• Work with the Buyers and Finance Team to resolve invoicing discrepancies;
   
• Support with the management of the team inbox;
   
• Respond to enquiries from supporters relating to procurement and aid items;
   
• Ensure that the procurement administration is kept up to date and that all filing is in accordance with policy;
   
• Support ShelterBox projects as required;
   
• Uphold ethical and professional procurement standards;
   
• Maintain commercial confidence, and exercise discretion with sensitive information;

Other responsibilities

• Any other duties as required which are deemed appropriate to the level and grade of the post.

This role is fixed term for 1 year. Interviews to be held week commencing 9th December

THE ROLE

We are seeking an enthusiastic, hard-working and passionate individual to join our Care Team as a Specialist Carer. You may have experience as a Health Care Assistant or you might be looking to further your knowledge of working with seriously ill children. By following a child or young person's care plan and working in partnership with families, you will deliver holistic, clinical and non-clinical care to meet the diverse and individual needs of children and young people.

THE PERSON

• Experience of working with children and young people.
• Understand the importance of play and fun when caring for children/young people.
• Understand the importance of working confidentially.
• Have some experience of basic personal care tasks.
• Be available to work shifts during the day, evening, nights and weekends in both term and non-term time.
• Have a willingness to attend any training appropriate for the role.
• Be flexible and adaptable to a number of tasks.
• Be confident and able to work alone, and to use own initiative and respond assertively.

If you are ready for a new challenge and would relish the chance to become part of a successful forward-thinking organisation then we would love to hear from you!

To apply please submit your CV and supporting statement using the person specification to outline why you are suitable for this role. If this is not addressed your application may be rejected.

We are looking for an individual to join our charity, New Schools Network, and work in an administrative role on the Academy Ambassadors programme. We support multi academy trusts (MATs) in England by matching senior business leaders into voluntary director roles on their boards.

This is a fantastic opportunity for an experienced administrator brings experience of working in a fast-past, professional and customer-oriented environment. Successful applicants will be articulate, confident, and will thrive on working with multiple stakeholders. We are committed to developing our teams and will provide support to enable you to quickly perform in role.

We can offer you a wide range of interesting and varied activities. You will actively participate in the full recruitment cycle, such as:-

• Customer and candidate liaison (email and phone)
• Diary management using Outlook and Acuity, an online calendar booking system
• Editing job specifications and adding them to our website
• Corresponding with candidates to arrange telephone interviews with our consultants
• Updating our database (Salesforce) to ensure accuracy of information at all times, e.g. with contact information, project status updates
• Sending candidate details to our customers (multi-academy trusts) for review
• Providing administrative support to internal colleagues

New Schools Network is a dynamic, growing charity with a clear mission: by working together, inspirational educationalists and talented business leaders can provide a better future for the next generation. This is a high profile initiative, with the program funded by the Department for Education.

This is an office-based role and we are able to consider flexible working hours. On any given day, you will find us drinking great coffee (!) and snacking on the free fruit that’s delivered to us every week.

We are looking for an individual to join our charity, New Schools Network, and work in an administrative role on the Academy Ambassadors programme. We support multi academy trusts (MATs) in England by matching senior business leaders into voluntary director roles on their boards.

This is a fantastic opportunity for an experienced administrator brings experience of working in a fast-past, professional and customer-oriented environment. Successful applicants will be articulate, confident, and will thrive on working with multiple stakeholders. We are committed to developing our teams and will provide support to enable you to quickly perform in role.

We can offer you a wide range of interesting and varied activities. You will actively participate in the full recruitment cycle, such as:-

• Customer and candidate liaison (email and phone)
• Diary management using Outlook and Acuity, an online calendar booking system
• Editing job specifications and adding them to our website
• Corresponding with candidates to arrange telephone interviews with our consultants
• Updating our database (Salesforce) to ensure accuracy of information at all times, e.g. with contact information, project status updates
• Sending candidate details to our customers (multi-academy trusts) for review
• Providing administrative support to internal colleagues

New Schools Network is a dynamic, growing charity with a clear mission: by working together, inspirational educationalists and talented business leaders can provide a better future for the next generation. This is a high profile initiative, with the program funded by the Department for Education.

This is an office-based role and we are able to consider flexible working hours. On any given day, you will find us drinking great coffee (!) and snacking on the free fruit that’s delivered to us every week.

Use your skills in customer service to help release children from poverty in Jesus’ name.

Compassion UK is a leading Christian child development charity. Our work is Christ-centred, church-based and child-focused working through the local church in 25 of the poorest countries.

At the heart of Compassion’s ministry is a relentless passion to act on our faith and empower every child left vulnerable by poverty: a purpose embodied in the phrase ‘Releasing children from poverty in Jesus’ name’.

Location: Office-based role at Compassion House, Fleet, Hampshire GU51 2UT.

Hours: Full-time, 35 hours per week;

                      Part-time, 21 core hours per week, with up to 7 flexible hours per week

About the role

As a Supporter Experience Assistant, you will care for our supporters and guide them through their journey with Compassion.

Responsibilities

In this role you will:

• answer incoming enquiries and initiate outgoing enquiries by phone, text, email, chat, social media, and face-to-face;
• help our supporters grow in engagement with their sponsored children and with Compassion’s ministry;
• encourage supporters to participate fully in a global movement of Compassion for children in poverty.

About you

To flourish in this role, you’ll need customer service experience as well as core office/ administrative skills.

It would help (but isn’t essential) to have experience using a CRM tool or customer database.

We need you to be:

• Personally committed to the Christian faith. There’s an occupational requirement for the holder of this role to be a practising Christian, in order to promote Compassion’s ethos and help others to experience, explore, and express the faith-based motivation of our work. (You can read more about this in our Policy on Posts to be Held by Christians.)

• Deeply connected to Compassion’s ministry to children.
• Aligned to Compassion UK’s cultural attributes.
• A ‘people person’.
• A great listener and communicator.
• Adaptable, flexible, and resilient.
• Open to peer feedback.
• Able to work independently and as part of a team.

Work hours & Benefits

Full-time, permanent contract with 35 hour per week worked between Monday to Saturday within the hours 08:00-20:00.

Part-time, permanent flexible contract with 21 core hours per week (and an additional 7 flexible hours per week as business requires), worked between Monday to Saturday within the hours 08:00-20:00.

Benefits include enhanced pension scheme with 10% employer contribution, equivalent of 5 normal working weeks' annual leave a year (based on core hours only), plus normal bank holidays (pro rata), Income Protection and Group Life cover on appointment, private healthcare and dental insurance on successful completion of probation.

The closing date for applications for this role is 9:00am 19th November 2019, although we may close the vacancy sooner.

This role is subject to an Occupational Requirement (OR) that the successful applicant is a Christian who is in full agreement with our faith-based ethos, faith statements, and values. Please read our policy on Posts to be Held by Christians.

Please note we can only consider candidates who currently have the right to work in the UK.

Child protection

Compassion is a child-focused ministry; we believe every child should be known, loved and protected.  One area of the interview will explore your personal commitment to child protection. A satisfactory basic Disclosure and Barring Service (DBS) check will be a requirement once a conditional offer of employment is made to successful candidates.

We are looking for a Sales & Events Coordinator

Coin Street’s commercial team are looking for a pro-active, bright, committed individual who is interested in developing and increasing income from the conference and meeting spaces at the Coin Street neighbourhood centre. If you are keen to work within a fast-paced diverse team environment, then this is the role for you.  You will

• develop long-term relationships with our conference clients
• sell, plan and deliver conferences and meetings
• represent our venues at industry and showcase events
• support the Sales & Events manager in increasing our customer base
• provide a positive customer experience for your clients
• get involved in wider commercial activities that deliver to Coin Street’s objectives

You will be creative and outgoing; highly organised with excellent communication skills. You will have immaculate attention to detail, be numerate and be comfortable managing a diverse workload.

This is a great opportunity for someone looking to progress their career in a high-profile social enterprise.

About Coin Street Community Builders

Coin Street Community Builders (CSCB) is a social enterprise responsible for developing and managing a significant part of London’s South Bank. We have transformed a largely derelict area into a thriving place for people to live, work and visit.

Our 13-acre estate includes:

• the iconic Oxo Tower Wharf, home to designer-maker studios, exhibition and gallery spaces
• a successful conference centre
• cafes, bars and restaurants
• parks and the riverside walkway
• award winning co-operative housing
• an Ofsted Outstanding family and children’s centre providing a nursery and family support

As a social enterprise income we generate, stays in the neighbourhood. It’s used to improve and maintain our site which includes Bernie Spain Gardens and the riverside walkway, and to provide a range of free and affordable programmes and activities for families, children, young people, adults and older people in Waterloo and North Southwark.

In return we can offer you:

• 27 days’ annual leave (excluding bank holidays)
• 9% employer pension contribution
• Season ticket loan (subject to probation period)
• Health and wellbeing package including free gym membership at Colombo Centre, yearly flu jabs and a confidential employee assistance programme
• Commitment to training and development
• And many more benefits

To apply, please send your completed supporting questions form and up to date CV to recruitment (at) coinstreet (dot) org.

 Closing date is Sunday 24 November 2019

1st Interviews will take place on Tuesday 3 December and/or Thursday 5 December 2019.

Coin Street Community Builders strives to be an equal opportunities organisation and all staff are expected to share this commitment.

Our values are:

• Creative:By looking for solutions rather than problems I will find better ways of doing things
• Collaborative:By respecting the views of others we will learn, grow and achieve more together
• Committed:I do what I say I am going to do and do the best job I can.

The 3 Cs are lived by all staff at CSCB. You will be expected to demonstrate your understanding of the behaviours associated with these values during the recruitment process

Data Rights Coordinator (FIN0523)

Location: Oxford

Salary: £30,985 -£37,000 depending on experience

Oxfam is a global movement of people working together to end the injustice of poverty.

Are you enthusiastic about privacy, data protection, or digital rights?

Do you have experience coordinating or managing projects, communicating complex and interesting ideas to a variety of organisations, and do you want to help make a difference to how data is collected and used in some of the most varied and challenging contexts and places?

If the answer is yes then we would like to hear from you!

The Role

We are looking for someone to join our existing Privacy team and specifically focus on projects, systems, and tools designed to support our international rollout of tools and principles which underpin safe and responsible use of data – we call this Data Rights.

What we are looking for

We are looking for someone who brings experience in managing tasks or projects – ideally in large and multi-stakeholder environments or humanitarian organisations. Ideally you will be good at developing networks of people, finding the right ways to connect them together to produce more output, and connecting them with the right tools and resources.

We are also looking for someone who has experience communicating tools and ideas – ideally face-to-face and written.  Perhaps you have produced or creating guidance notes, policies, tools, and processes which are accessible, have a background in communications or  technical writing, or experience in another role with a focus on business change, people, etc.

Hopefully you will also bring knowledge – and certainly enthusiasm – for the world of data privacy and digital rights; perhaps you have worked on projects with a data privacy component, are interested in data ethics and rights, or have spent time thinking about or working on related issues.

You will be pragmatic, self-starting, a strong communicator, and keen to support and protect humanitarian programming, UK fundraising, and campaigning in some of the world’s most challenging locations. 

We offer

This role joins a strong existing team, and will give you an opportunity to grow in your practice and skills, work with a vast range of suppliers and stakeholders, and tackle a diverse range of security challenges you will not experience in any other workplace.

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation. 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

How to apply

To apply, please click the apply button. As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile. 

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 19 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

An exciting opportunity has come up for a Data and Impact Manager (Salesforce) to join a wonderful leading health charity on a temporary basis. The purpose of the role involves taking responsibility for leading and managing high-quality data and impact support, ensuring the charity has a rigorous and transparent approach to measuring, understanding, evidencing and communicating their impact, as well as ensuring strategic decisions are supported by clear evidence and enable the charity to become a thought leader in their field.

Main duties include:

• To work across the charity to ensure evaluation and research best practice is embedded in all of the organisation's work.
• To work with the Services and Innovation Team to ensure their services development and design is supported by robust evaluation frameworks, including clinical evaluation.
• To lead the development, management and delivery of a robust framework performance Key Performance Indicators across the charity.
• To develop tools and processes to ensure that impact, evidence and data are used effectively across the charity inform strategic and operational decision making and governance.
• To prepare regular impact and performance reports for management and Trustees through Salesforce.
• To ensure they have the right evaluation and communications systems and processes in place to support innovation, responsiveness and agility - and drive a 'test, learn and improve' methodology across their work.
• To carry out regular and high quality research and analysis into their market, to inform decision making and ensure our services are genuinely responsive to need.
• To develop a new approach to user participation, consultation and insight gathering, to ensure the voices of the people the charity supports are at the heart of our strategic approach and the ongoing development of our services and campaigns.

In order to be considered for the role, it is essential that you possess first class written and verbal skills, In-depth experience of data modelling and analysis using Salesforce, strong track record in the evaluation and monitoring of projects and programmes, including experience of developing and implementing evaluation strategies. You must also have experience of creating a framework/model for capturing information on the impact and reach of services or programmes especially in the health or mental health sectors.

This is an excellent opportunity for an innovative data specialist to apply their expertise to help revolutionise the organisation's existing framework, as well as creating more impactful improvements to the way the organisation uses data. If you think you fit the bill and want to work for a charity that combats discrimination and empowers and supports people, then please apply by sending your CV.