Database assistant jobs

As an Individual Giving Manager, your role will have overall responsibility for the operational delivery of the Individual Giving strategy. You will use proven fundraising techniques across print and digital to grow and diversify our programme, engaging with both new and existing audiences to support our work with children with brain injury and neurodisability.

You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme, producing and developing campaigns and stewardship plans aimed specifically for this audience.

The Individual Giving team are a small and ambitious team who sit within Public Fundraising and form part of a wider Fundraising and Communications directorate. The team is responsible for generating around £1m in income a year, through recruiting new donors and building relationships with existing donors, including legacies and mid value supporters. We have ambitious plans for growth and, as part of a supporter marketing remit, are developing more holistic relationships with our supporter base.

Reporting to the Senior Individual Giving Manager, you will take overall responsibility for planning, managing and delivering innovative and impactful supporter campaigns across a range of channels. With the ability to resolve everyday challenges and obstacles independently, you will be expected to deliver a range of Direct Marketing fundraising campaigns through the full creative process, from briefing to concept, through to final delivery, as well as reviewing results and making recommendations. You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme and producing and developing campaigns and stewardship plans aimed specifically for this audience.

Interview Date: 17 December 2025

Duties and Responsibilities:

Campaign project management:

• Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels, including donor development, supporter acquisition and prize led fundraising activities.
• Support the Senior Individual Giving Manager in the setting of budgets and achieve income targets outlined in annual plans.
• Produce, take ownership of and implement medium to long-term product strategies for elements of the development and/or acquisition programmes – delivering all associated campaign activities, assessing the performance of each product against response and income targets, and managing these on an ongoing basis in order to meet or exceed targets.
• Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
• Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
• Work closely with the Data Manager, as well as Supporter Care, Communications, Events and Partnerships Fundraising to successfully deliver campaigns and evaluations.
• Continually test and learn across campaigns to improve performance, consistently looking to improve ROI and lifetime value across the programme.
• Manage contract and campaign agreements with external agencies, ensuring activities are delivered in a compliant way, adhering to GDPR and fundraising regulation including the Code of Fundraising Practice.

Management of supporter journeys:

• Develop effective welcome and supporter journeys, to help minimise attrition and increase the average lifetime value of donors.
• Ensure that new supporters are thanked and welcomed appropriately, with an emphasis on testing early-stage engagement.
• Support the creation and testing of an integrated supporter journey programme that is segment and channel based, in collaboration with colleagues across the wider Fundraising department.

Reporting and analysis:

• Closely monitor campaign results and provide updates on performance.
• Produce post-campaign analysis reports.
• Work with the Data Manager to develop and update existing reporting mechanisms.
• Make recommendations to improve the performance of future campaigns based on evidence and data.

Legacy marketing and administration:

• Develop and implement legacy marketing plans utilising channels including direct marketing, digital and events.
• Liaise with the wider Public Fundraising team to brief speakers and identify new speakers or ‘Legacy Ambassadors’ to help promote legacy fundraising at key events.
• Build one to one relationships with potential legacy donors, including taking them on tours of The Children’s Trust to showcase our service provision.
• Management of legacy administration including liaison with solicitors, executors, other charities (who are benefitting from the same estate) and family members.

Mid value programme:

• Work with Senior Individual Giving Manager to develop and implement the mid value donor fundraising strategy.
• Build and steward relationships with our mid value donors, developing relationships which inspire donors and supports them towards making significant gifts to The Children’s Trust and encourages long-term support.
• Identify and develop mid value prospects, as well as potential major donor prospects from within the mid value cohort for stewardship by the Philanthropy team.
• Collaborate with colleagues to build appropriate supporter journeys for mid value prospects and donors.
• Consider innovative ways of engaging mid value donors and prospects, such as targeted communications and events.

Developing insight, product development, competitor analysis and industry  perspective:

• Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
• Identify, research and develop new products, creative ideas and fundraising initiatives.
• Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

We are looking for someone who can assess, design and implement behavioural rehabilitation for our dogs joining us in our centres.
 
As Behaviour Officer, you'll take the lead, figuratively and literally, when it comes to the assessments of our dogs and their training programmes. You'll play a key role in supporting adopters, during the adoption process and after rehoming, to ensure that every dog has the best possible chance of successfully settling into their new life.  

What does this role do?

As a Behaviour Officer you’ll: 

• assess the behaviour of dogs, before they enter the centre and during their stay, to identify potential behaviour needs, as per Dogs Trust Standard Operating Procedures. 
• design and implement Behaviour Modification Programmes and training plans to enhance each dog’s chances of rehoming, in support of the centre’s priorities based on individual dog welfare and requirements.
• oversee and support the implementation of training and behaviour plans by colleagues. Work with other departments to modify and seek guidance. 
• monitor the progress of individual training and rehabilitation programmes and maintain detailed records of the progress of each dog. Provide professional training, support and assessment colleagues. 

Could this be you?

To be successful in this role, you'll have a thorough knowledge of dog behaviour and welfare, including understanding the principles underlying learning and the ability to write training and behaviour programs. You'll also have achieved ATBC competence at Animal Trainer level and have achieved specific competences from the Behaviour Technician standard. You'll have excellent communication skills with the ability to handle delicate situations sensitively and professionally and have the ability to and experience in handling difficult dogs. But above all, you'll be passionate and committed to the work of Dogs Trust.

A full, manual driving licence is also essential, as driving will be a part of the role.

What does this team do?

Our rehoming centres house thousands of dogs each year until they are able to find a loving new home, and the success of our centres wouldn't be possible without our dedicated team of staff and volunteers; there is a real family-community within each of our centres. Come rain or shine, our team are out in all weathers to make sure the dogs have the best possible life. Dealing with thousands of visitors each month, our rehoming centres are the face of Dogs Trust and we pride ourselves on our staff providing the very best in customer service. 

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.We are looking for someone who can assess, design and implement behavioural rehabilitation for our dogs joining us in our centres.

Role Description

The Funding and Insights Officer supports the Head of Funding and Partnerships (HFP) in delivering HACT’s fundraising and income generation objectives in line with the organisation’s business strategy. This role focuses on identifying new business and funding opportunities, conducting market, sector and competitor research, and generating actionable insights to support HACT’s marketing, customer engagement, and income generation strategies.

The postholder will play a key role in shaping HACT’s understanding of the external environment, including trends in housing, social impact, and innovation. Reporting to the HFP, they will contribute to fundraising applications to trusts, foundations, and corporates, support the services team in developing compelling and proposals for HACT’s research and consultancy work, and carry out desk-based market research to inform the activities of the marketing and customer teams.

The role requires excellent communication skills, strong attention to detail, and the ability to manage multiple tasks while prioritising effectively to meet deadlines.

Responsibilities

Key responsibilities include:

• Conduct market, sector and competitor research to identify trends, opportunities, and risks relevant to HACT’s programmes and services
• Produce intelligence reports and briefings to inform marketing campaigns, customer outreach, and strategic planning
• Identify and assess potential funders, partners, and clients aligned with HACT’s mission and services
• Support the HFP in preparing proposals, funding applications, and sponsorship pitches
• Support the HFP to produce compelling performance and evaluation reports for funders and other donors
• Maintain and update a bank of proposal templates and sector insights
• Support the services team in the development of professionally written proposals
• Collaborate with marketing and customer teams to target organisations and contacts for campaigns
• Use CRM systems to track business development activities, monitor proposal and funding application progress, and report key metrics
• Maintain accurate records of engagement, income, and pipeline development

Required skills

Essential skills and experience

• Experience securing new funding opportunities or partnerships (commercial or charitable)
• Strong written communication skills with the ability to produce persuasive content
• Proficient in using research tools and databases (e.g. Charity Commission, Companies House)
• Ability to synthesise complex information into actionable insights
• Strong relationship-building and collaboration skills across teams
• Excellent time management and prioritisation

Desirable skills and experience

• Experience of measuring and reporting on project impacts
• Familiarity with CRM systems and data tracking
• Understanding of marketing and customer engagement strategies
• Knowledge of the UK social housing sector either professionally or through lived experience

Job accountabilities

• Support the HFP in delivering strategic growth and income targets
• Maintain a pipeline of opportunities and sector intelligence
• Collaborate across teams to ensure alignment of business development activities
• Produce high-quality proposals and insights that support HACT’s professional services, customer and marketing teams
• Actively model HACT’s values and behaviours by consistently demonstrating collaborative, supportive and respectful working with internal and external stakeholders and contribute to an inclusive and respectful culture

Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.

All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.

This position is currently based remotely with the occasional day in the London office and travel to UK based events as required.

About HACT

Innovation. Collaboration. Insights.

It’s what we’ve always done.

As the charity of the social housing sector, these are the core values that have driven the transformation and development of housing providers for over 60 years.

We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives.

By partnering with organisations across the housing sector, we drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration.

To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skillls and experience meet the key skills points in the job description.

Interviews expected to take place the week commencing the 8th December.

Legacy Group Consulting LTD are recruiting on behalf of Solar Aid for a Supporter Care Officer;

Location: North East London

Contract: Full Time, Permanent – 37.5 hours

Salary: £27,900pa to £29,700pa – depending on experience

Closing Date: Wednesday 26th November 

Why this role matters

We are working with an amazing, international charity – Solar Aid where their mission is to light up every home, school and clinic in Sub – Saharan Africa by 2030, using safe, clean, solar power to recruit someone fantastic for this role.

This role isn’t just about tasks and responsibilities, it’s about joining a team where your voice is valued, your growth is supported, and your work genuinely makes a difference.

What you’ll be doing

As the Supporter Care Officer, you'll be part of wider fundraising team, reporting to brilliant Supporter Care Manager – a small but might team. You’ll be at the heart of helping deliver outstanding supporter care experience, assisting the smooth running of fundraising operations and smooth handling of non-supporter communications.

Your key responsibilities will include:

• Making sure every supporter feels heard, valued, and appreciated
• Managing donation processes and supporter communications with care and efficiency
• Supporting the team with admin tasks that keep everything running smoothly
• Working closely with colleagues across teams to create a brilliant supporter experience
• Develop and refresh supporter journeys across engagement channels, working with Engagement and Digital teams
• Review and refresh “thank you” materials, communications and processes.
• Respond to supporter enquiries received by phone and email, acting as a first point of contact for supporters.
• Contribute to the integrity of the database by amending supporter details as necessary and recognising areas for improvement to support the Supporter Experience Manager with maintenance of the CRM.

What you’ll bring

We’re not looking for someone who ticks every box - we’re looking for someone who’s curious, committed, and ready to learn. If you’ve got the following, we’d love to hear from you:

• Experience in customer service, supporter care, or a similar rolerking knowledge of online fundraising
• Strong communication skills and a real empathy for people
• Good working knowledge of online fundraising
• Comfortable using databases, emails, and admin systems – they use Salesforce – if you have experience of this, would be advantageous
• A positive attitude and a willingness to pitch in

What’s in it for you

The chance to be part of an organisation that’s making tangible impact

• Supportive, inclusive team culture
• A working environment where new ideas and testing new things is strongly encouraged.
• Hybrid/flexible working options
• Opportunities for training, learning and growth
• 7% employer pension contribution
• 25 days’ annual leave

How to apply

If this sounds like your kind of role, we’d love to hear from you.

You can apply by sending your CV and a short cover note to Seema Choudhury at Legacy Group Consultancy LTD 

If you are shortlisted for interview stage (it will be a 2 stage interview process – one informal chat online and one formal interview at the London office with an interview panel. Interview dates to be confirmed)

A note on equity

We actively encourage applications from people with backgrounds that are underrepresented in the charity sector. If you need any adjustments to take part in the recruitment process, please don’t hesitate to ask - we’re here to make this accessible to everyone.

Let's build your legacy together

Help us harness the power of data to improve lives.​

Are you a collaborative, technically skilled Data Engineer with the ability to design, implement and maintain a data warehouse? This is a hands-on role where you’ll design and deliver data pipelines, support colleagues in using data effectively, and help shape our data strategy. You’ll be a key part of our journey to becoming a more insight-driven organisation.​

​

Contract​

• £45,000 per annum plus benefits
• Full time (35hrs per week) 
• Fixed Term Contract (12 months) with potential to extend
• Hybrid working with link to Ewell, Surrey or London office
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month. ​​​
• We are passionate about flexible working, talk to us about your preferences ​

What you’ll do ​

• Design and manage a data warehouse to support analysis of our listener services
• Build data pipelines and transform data for actionable insights using analytical techniques
• Coordinate the use of data to inform service improvement
• Support colleagues to use and present data confidently and clearly
• Champion good data quality, governance and management practices
• Collaborate across multiple teams and stakeholders
• Advise senior leaders, enabling them to make data-informed decisions​

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What you’ll bring​

• A degree in a mathematical, scientific or computing subject (or equivalent experience)
• Experience in a data engineering or senior data analyst role
• Strong SQL skills and familiarity with cloud systems
• Proficiency in Python, R or other analytical programming language
• Ability to translate technical concepts for non-technical audiences
• Experience with data ingestion, workflow orchestration and data transformation
• A collaborative mindset and excellent communication skills
• Critical thinking and problem-solving skills
• Ability to write clear documentation and guidance
   
• Understanding of machine learning/AI and ethical data use (desirable)
• Experience in the charity or not-for-profit sector (desirable)​

Full Job Description and Person Specification 

​​

Why Samaritans?​

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.​

Apply now​

If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and upload your CV.​

We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.​

​Applications close: Wednesday 26th November 2025 @ 09:00am

Interviews: w/c 1st December 2025

The role is to support the Head of Fundraising Volunteering and Communications to achieve the overarching fundraising strategy, maximising opportunities for income generation as well as strategic aims for SIFA Fireside.

As part of a small team, the post holder will be responsible for managing all supporter and donation information on the fundraising database, regularly importing payment data from a range of sources and leading on the monthly reconciliation process. The post holder will also provide data selections and reports for SIFA Fireside’s supporter mailings and campaigns. When required, they will co-ordinate and support campaigns 

Key tasks:

1. Planning and delivering fundraising projects and campaigns, awareness events and legacy campaigns.

2. Building and maintaining excellent relationships with donors including regular Open Weeks.

3. Working with the Communications Assistant to produce assets and distribute social media content related to fundraising.

4. Supporting with managing fundraising volunteers to include Corporate Volunteer Teams and conversion to individual givers.

5. Maintaining fundraising webpages and maintaining external donation platform accounts.

6. Managing and updating fundraising resources and literature including digital, print, t-shirts, and collection tins.

7. Overseeing the recording of all payment and donor data in our CRM database Beacon, including importing donations from a range of platforms.

8. Overseeing the processing of Gift in Kind donations, running associated campaigns and scheduling callouts for needed items.

9. Managing the storing of Gift Aid declarations, talking to donors knowledgeably about tax effective giving and submitting monthly Gift Aid submissions to HMRC via Beacon.

10. Producing and monitoring fundraising KPIs.

  11. Acknowledging all donations, new and cancelled regular donors and external fundraisers and providing stewardship with external fundraising events and collections.

12. Monitoring the fundraising inbox and distributing supporter communications via email and MailChimp, while managing supporter contact consent and updating SIFA Fireside’s mailing list.  

13. Ensuring work is carried out in accordance with the fundraising regulator and GDPR and always working within charity legislation and best practice.

14. Providing support to the Head of Fundraising and Communications with ad hoc requests for data on finances, donors, and charity services.

15. Undertaking any other reasonable duties that may be required to support the admin team.

*This is not an exhaustive description of the job. Aspects will change over time and the job holder is expected to contribute to its development and progression.

Working conditions:

The Fundraising Officer post will be based at 48-52 Allcock Street, Digbeth, Birmingham B9 4DY, however there can be some flexibility dependent on the weekly schedule and agreement with your line manager.

We’re a small team with high staff retention, making this the perfect role for someone who wants to focus on training and development but also enjoys supporting people at all stages of the recruitment journey. In particular you’ll:

• develop a robust digital induction programme which will leave a lasting legacy for years to come
• work closely with managers to coordinate our annual training schedule
• be responsible for the budget and logistics of all of our training and development
• manage and administer our HR platform and employee records
• support the end-to-end recruitment process
• help us to become a Disability Confident employer

And as well as our Brighter Horizons team, you’ll also have a hand in supporting our trading subsidiary Ignition Brewery, making this a varied role, ideal for someone who likes to be involved in lots of things at the same time.

If you are looking to broaden your experience in training and HR, or just enjoy a highly varied and fast paced job with a real sense of purpose, this could be the job for you. Experience of administration is a must, preferably in a small charity setting, along with really strong organisational skills. If you are a people person and are passionate about causes in your community, we want to hear from you.

What we need from you (the essentials):

• a minimum of one years’ experience working in a fast-paced administrative environment
• excellent communication and interpersonal skills
• excellent skills in Microsoft Office and CRM systems
• good written skills, with an ability to produce reports and other relevant documentation
• strong organisational skills with an ability to plan ahead and manage multiple priorities
• an ability to maintain discretion and confidentiality
• meticulous attention to detail with an ability to perform tasks accurately and efficiently
• a flexible and ‘hands-on’ approach to your working practice, with a ‘can-do’ attitude

What we’d also like from you (the desirables):

• previous experience of working in a HR team
• CIPD Level 3 qualification (or be willing to undertake funded training)
• experience of working with neurodivergent adults and/or adults with learning disabilities in a paid or voluntary capacity

This is an exciting brand-new position within our growing Public Fundraising team supporting on our Individual Giving, Community Fundraising and Sports & Challenges programme. NB. We do not expect you to have experience in all three areas (Individual Giving, Community Fundraising and Sports & Challenges).

This role will contribute to the delivery of our Public Fundraising activity, helping to maximise income and create a great supporter experience for both new and existing supporters.

You’ll project manage fundraising activities and supporter journeys from start to finish, delivering them on time and in line with annual plans and budget. You will analyse and evaluate activity so that we can inform future plans and support the annual planning of the team’s activity.

You’ll have strong relationship-building skills and the ability to communicate effectively with our supporters across a range of channels, including mail, e-mail, telephone and face-to-face. You will also be able to work collaboratively with the Communications, Corporate, and Digital Engagement teams on a variety of projects.

This is an exciting opportunity for someone looking to progress in their fundraising career or wanting to bring their experience and transferable skills into the charity sector.

Please apply directly via CharityJob including an up-to-date CV and a personalised cover letter (of no more than two A4 pages) detailing your suitability for the role as per the job description and person specification.

Finance & HR Manager

Contract: 12 Month (view to extend)
Function/Team: Development
Location: London, UK
Hours: Part-time (3-4 days/week)

Reporting to: Director of Development

Salary: £33,410 - £36,678 (pro rata)

STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention efforts disrupt the criminal business of human trafficking, making it too high-risk and low-profit to be viable.

The Finance & HR Manager will sit within the Development Team to support the smooth and efficient operation of the charity. This role will assist in managing financial processes and lead on recruitment, HR policies, and people operations — helping to maintain a transparent, inclusive, and positive working environment.

This position is ideal for someone seeking part-time work who holds either a finance assistant qualification or an accountancy qualification. Candidates with a finance assistant background will work closely with the finance department of our parent organisation, Oasis, to manage accounts and financial operations. Those with full accountancy qualifications may take direct ownership of financial oversight.

Finance

· Support the Operations Officer to reconcile transactions, issue invoices, process payments, and file quarterly Gift Aid claims.

· Oversee and manage Xero, ensuring all transactions are accurately coded and financial reporting is transparent and up to date.

· Prepare regular cash flow statements, budgets, and financial position reports for the Senior Leadership Team to support data-driven decision-making.

· Actively monitor income and expenditure, making recommendations to ensure financial sustainability and strategic use of resources.

· Manage STOP THE TRAFFIK’s bank accounts, ensuring the safe handling and ethical investment of reserves.

· Produce quarterly financial papers for the Board of Trustees and lead on the annual audit process, preparing all necessary documentation for external auditors.

· Liaise with the Oasis finance department (where relevant) to ensure smooth coordination of accounting processes and compliance with organisational standards.

Human Resources & Data Protection

· Lead the annual review of all organisational policies, ensuring they reflect current legislation and best practice, with support from the Operations Officer.

· Oversee recruitment processes, supporting hiring managers to ensure equitable, transparent, and inclusive hiring practices.

· Coordinate quarterly team surveys, analyse feedback, and make recommendations to strengthen workplace culture and wellbeing.

· Support the Executive Team in delivering STOP THE TRAFFIK’s people strategy, fostering a positive, collaborative, and high-performing working environment.

· Serve as the organisation’s Data Protection Officer (DPO), getting pro-bono advice from our network where needed for support.

Pro-bono Legal Coordination

· Manage network of pro-bono legal advisors to oversee all organisational contracts with partners, ensuring they align with key terms agreed with Senior Leadership and our Risk Committee, supported by the Director of Development.

· Responsible for managing our internal legal sign-off process, and ensuring all legal requests are managed in an accurate and timely manner.

Note that while this is a broad list, you will be supported by our parent company’s financial team who will continue to manage payroll and HR records.

Benefits:

· A friendly, supportive team environment.

· Opportunities to collaborate with global partners and experts.

· Autonomy to take initiative and propose process improvements.

· Access to a healthcare cash benefit scheme (including partner/children coverage).

· Corporate eye-care scheme.

· Life insurance.

· Non-contributory Group Personal Pension Scheme (7% employer contribution).

· 27 days annual leave plus 8 bank holidays (increasing to 33 days with service).

· Cycle to Work scheme.

· Season Ticket Loan.

· Option to switch 2 bank holidays to suit personal needs.

· Flexible working policy reflecting staff needs.

· In-house and external training opportunities.

Further details about STOP THE TRAFFIK can be found on our website.

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both as pdf format) that evidences your ability to be successful in this role.

Only applications sent via email will be considered to ensure an equitable review process. The deadline to apply is Friday December 5th.

We cannot sponsor applicants at this time.

Registered Charity No. 1127321

Jerry Green Dog Rescue is looking for an inspiring, self-motivated and target-driven Fundraising and Volunteer Manager who can hit the ground running. You will oversee Community Fundraising and Volunteering at Jerry Green Dog Rescue, and will be instrumental in setting the future strategy for Community Fundraising from individuals, groups and corporates, as well as leading on the Volunteering strategy for across the charity.

This role is Hybrid – minimum 1 day per fortnight at one of our centres (Nottinghamshire, North Lincolnshire, South Lincolnshire), with travel across our regions to support your team and visit our centres and shops as required. You will manage 2 x Volunteer and Community Fundraising Officers and 1 x Volunteer Administration Assistant.

As the Volunteering and Community Fundraising Manager you will be responsible for:

· Developing and defining the Community Fundraising strategy and Volunteering strategy, with income stream responsibility for Community, Corporate, Third Party and Virtual Products.

· Implementing excellent supporter experience across community fundraising and volunteering.

· Leading on exciting projects such as the growth of our Virtual Products and Third Party event offering for supporters.

· Inspiring and motivating your team of talented individuals to achieve their objectives, instilling a culture of trust, innovation and being solution-focussed.

· Working collaboratively across the organisation, and as part of the ‘Leads’ group to achieve the aims of our organisational strategy

· Acting as an ambassador for Jerry Green Dog Rescue, and living our values in everything you do, with your colleagues, supporters and volunteers.

· Keeping up to date with sector trends across community fundraising and volunteering, and ensuring adherence to relevant legislative requirements.

This is an exciting time to join our team. We are coming to the end of the first year of our 5-year strategy, and with much of the groundwork in place there is now a real opportunity to make a step change in income growth and building a strong volunteer network.  

We’re looking for someone with previous experience within either Community, Events or Corporate fundraising with a track record of achieving or exceeding income targets, as well as a strong understanding of Volunteer management. Above all, you’ll share our belief that every dog deserves kindness, compassion, and a home of their own. A full valid driving licence will be needed to undertake this role.

Benefits include

· 33 days annual leave

· Hybrid and flexible working arrangements available

· Employee Assistance Programme

· Discounts through Bright HR, Charity Workers and Give As You Live platforms

· NEST pension

·         Potential Salary sacrifice offers

All dogs deserve a good life and a safe, loving home. We exist to find safe, loving homes for dogs and to support people to give their dogs as good a life as possible

We have an exciting opportunity for two Service Delivery Assistants to join WeMatter - our established and growing pan-England digital service for children & young people who have experienced domestic abuse.

These are home-based roles, working 37.5 hours, on a fixed term contract until 31^st July 2027.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans

• Ongoing training & support with opportunities for career development & progression

About the role:

As a Service Delivery Assistant you will:

• Provide high quality administrative support to the team and service.
• Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards.
• Manage general queries into the service.
• Collate and supply information and correspondence to internal and external contacts in accordance with required deadlines.
• Liaise with referring agencies to improve referral information and the general referral process for victims. May include following up to secure information included in incoming referrals.
• Provide general office administration support which could include photocopying, filing, data entry, ordering of office supplies, processing invoices, raising purchase orders and minute taking at meetings.
• Help to coordinate appointments and sessions held by our CYP Programme Facilitators.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

JOIN OUR WORK TO SUPPORT COMMUNITIES TO THRIVE

We are looking for a dynamic manager to make our community hubs thrive! In this role, you will shape the welcome and experience of thousands of visitors, oversee our room hire and Front-of-House services, and drive the vibrancy and usage of our centres. You will lead a passionate team, manage systems that connect people to opportunities, and grow income streams through events and partnerships – all while championing our values and mission. If you are commercially savvy, great with people, and are passionate about enabling others, we would love to hear from you.

ABOUT US:

Southmead Development Trust is a Bristol-based charity made up of staff, volunteers, and residents working together to keep power in our community. We work alongside local people and partners to improve health, wellbeing, employment, and local pride — while tackling social isolation and bringing investment into the area.

Guided by residents, our vision is a thriving and healthy community. We provide the support, spaces, and services our community needs through our two well-loved sites: the Greenway Centre and Southmead Adventure Playground (The Ranch). These venues host a wide range of activities, including wellbeing services, youth and play sessions, fitness classes, community groups, and local celebrations.

We are proud to be a Disability Confident employer and welcome applications from everyone. We are committed to building a team that reflects the diversity of our community. If you need any adjustments during the recruitment process or in the workplace, just let us know — we will do our best to support you.

ABOUT YOU:

• You thrive in a fast-paced, people-focused environment. A confident and empathetic communicator.
• You have a strong track record in sales, customer service, or event management — from any sector.
• You feel at home with systems thinking. You are passionate about enabling others.
• You are ambitious and creative, always spotting new opportunities and turning ideas into action.
• You have led teams before and know how to bring out the best in people. You are collaborative, flexible, and great at building relationships across teams and partnerships.
• You understand how to grow income streams and apply sales and marketing principles to meet targets and increase impact.
• You are tech-savvy, quick to learn new systems, and confident in producing marketing materials and reports.
• Most importantly, you embody our values of:Positivity  – Integrity – Excellence – Welcoming – Entrepreneurial

ABOUT THE ROLE:

You will shape the welcome, experience, and customer journey of the thousands of residents, partners, and visitors who come to our centres every year.

You will lead and develop the team to oversee our room hire service, provide Front-of-House to all operations and activities, and grow the vibrancy and usage of our centres in line with charity objectives and values.

You will continuously administer and develop our systems, which will enable business development, provide streamlined and connected pathways to community services, and supply impactful operations support to the whole organisation.

Key responsibilities

Team Leadership and Management:  

• Lead, support, and develop our team of Customer Experience Assistants to ensure our centres are busy, thriving, and welcoming hubs.  
• Coach the team to maintain systems and oversee the community and customers’ journey through all our offers and services, enabling a seamless and efficient experience. 

Busy and Thriving Centres: 

• To increase utilization rates across all Trust spaces for community and business use, growing revenues and impact through excellent interpersonal relationships, strong systems, and collaboration with internal and external stakeholders. 
• To lead and develop our room hire services, working with colleagues to produce compelling, effective, and targeted marketing material and campaigns, and set the sales strategies, including reviewing pricing and re-purposing spaces as required. 
• Ensure excellent customer relations across all activities and services, including Greenway Gym, room hire, tenancies, snooker, and our wellbeing services.  
• Manage and develop the on-site cafe concession to align with charity goals and values.
• Develop and implement systems for community and customer feedback on the experience at our centres. 
• Lead the development of events as a core income stream for the Trust. Coordinate the events programme across our centres to enable colleagues, partners, customers, and the community to run events in our spaces. 
• Deliver a reliable service to the day-to-day needs of our tenants and licencees, focusing on retention and partnership development, working with the Operations Manager on key challenges and change. 

Systems Management   

• Manage the day-to-day use of core CRM systems, particularly OnCentre and Beacon, to ensure they are robust and enabling. Take proactive action on feature development, efficiencies, data integrity, writing processes and guidance, and conducting staff training. 
• Collaborate with managers across the Trust to ensure that the Front-of-House team and our systems act as a ‘front door’ to the whole organisation, knowledgeably connecting any visitor or contact to a positive next step. 
• Work with the Operations Manager and others to develop Trust software to enable growth, efficiency, integration, decision-making, and community action.
   

Welcoming and Inclusive Spaces   

• To manage, lead, and develop the Customer Experience team to provide exceptional service to make sure all visitors and customers feel welcomed, valued, and looked after in a manner true to our values, mission, and our EDI and Trauma-Informed Action Plan.   
• Recognise the broad range of stakeholders in our spaces, working with them to ensure these are well-presented, safe, and welcoming.  

General Responsibilities

• Follow all Southmead Development Trust policies and procedures. 
• Actively demonstrate and promote our values: Positivity, Integrity, Excellence, Welcoming, and Entrepreneurial. 
• Work independently and take initiative to solve problems. 
• Engage in training, development, and team activities. 
• Support a safe, inclusive, and respectful environment. 
• Collaborate effectively across teams and with the community. 
• Be flexible to work occasional evenings and weekends. 
• Carry out other duties as required to support the Trust’s work. 

ESSENTIAL SKILLS:

• Proven management experience of multiple-service areas, e.g. Facilities, Hospitality, Events, whilst working to financial and customer satisfaction targets.
• Experience with the development and implementation of CRM (Customer Relationship Management) systems.
• Excellent organisational, prioritisation, and problem-solving skills.
• Be commercially informed and excellent at generating and processing different income streams with a strong understanding of sales and marketing principles.
• Ability to line-manage and develop a team, build consensus, and assign responsibility to others.
• Comfortable with systems thinking and process development.
• Confident and empathetic communicator with strong relationship management.
• Team-working skills: flexible, collaborative, and supportive.
• Excellent IT skills, ability to master systems, maintain and develop them, and educate others on their use.
• Understanding of the essential health and safety, accessibility, data protection, and safeguarding requirements of a charity with busy public buildings that frequently work with vulnerable adults and children.
• Commitment to and understanding of the principles of equity, diversity, and inclusion.

DESIRABLE SKILLS:

• Previous experience in the social enterprise, community, or health and social care sector. 
• Understanding of trauma-informed practice
• Understanding of the principles of community development

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Birmingham Skylight and Community based

Contract: Fixed term until 31 March 2026

About the role

Are you passionate about tackling health inequalities and empowering people to take control of their wellbeing? We’re looking for a dedicated Health Advocate to join our team and make a real difference in the lives of people experiencing homelessness.

In this vital role, you will:

• Provide health advocacy and practical support to clients experiencing homelessness.
• Help clients monitor their health needs, register with appropriate services, attend appointments, and communicate confidently with health professionals.
• Use your experience and determination to challenge health professionals and systems when needed, ensuring your clients’ voices are heard and respected.
• Work collaboratively with colleagues and the Project Coordinator to identify issues and continuously improve the quality and impact of our service.

Tackling health inequalities within the homelessness sector is at the heart of what we do. You’ll play a key role in driving change — advocating for individuals while challenging statutory services and systems to do better.

If you’re bold, compassionate, and driven by social justice, we’d love to hear from you.

About you

• Personal experience of homelessness
  You must have experienced homelessness yourself.
  (Please note: applications will not be shortlisted without this. Experience of working in homelessness services, or having friends or family who have been homeless, does not meet this requirement.)
• Understanding of healthcare barriers
  You understand the challenges people face when trying to get healthcare while homeless.
• Knowledge of local support services
  You know about the services available in Birmingham that help people who are homeless and need support accessing healthcare.
• Good communication and people skills
  You can talk and listen well, build trust, and communicate clearly with a range of people.
• Ability to build professional relationships
  You can work well with peer volunteers and clients, following guidance around professional boundaries and safeguarding to keep everyone safe and supported.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 23 November 2025

Interview date and location: Wednesday 3 December 2025, in person at our Birmingham Skylight, Rhubarb building 25 heath mill lane B9 4AE

Interview process: Competency based interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

About the role:

At Single Homeless Project, we believe every young person deserves the chance to build a life beyond crisis. As our Young Person’s Psychotherapist, you’ll play a vital part in making that happen. Working within our Opportunities Programme, you’ll provide one-to-one psychotherapy and co-produced psychoeducation groups for young people aged 16–25. Your work will focus on prevention, helping young people make sense of their experiences and build the tools to manage life’s challenges before they reach breaking point.

You’ll be part of a multi-disciplinary team offering a psychologically informed service - collaborating closely with support staff, managers and other professionals to create safe, empowering spaces where young people can explore their emotions, relationships and aspirations. From helping someone understand the impact of trauma, racism or poverty, to facilitating group discussions on healthy boundaries and emotional regulation, your impact will ripple far beyond the therapy room.

This is a chance to use your clinical skills where they matter most - in a dynamic organisation that’s committed to growth, reflection and learning. You’ll be supported with regular supervision, access to professional development, and opportunities to shape how psychotherapy continues to evolve across SHP. Join us, and help us break cycles, ignite change and create new possibilities for London’s young people.

About you:

• You have at least a year’s experience providing psychotherapy or counselling to young people.
• You’re confident supporting both individuals and groups, and understand how group dynamics work.
• You understand the challenges young people face - especially those who’ve experienced the care system and/or experienced trauma.
• You can build trust with young people who may be wary of professionals and create a safe, supportive space.
• You value working alongside young people, involving them in shaping their own support and outcomes.
• You’re organised, communicate clearly, and committed to inclusive, anti-discriminatory practice in all you do.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Please note applications will be reviewed and suitable candidates invited to interview as applications are received. Therefore, please submit your application as soon as possible. We reserve the right to close the advert once a suitable candidate is identified. 

Interviews will take place at our Head Office in Kings Cross or a Young Person's service in Greenwich. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.