We are looking to recruit a Project Coordinator to join our friendly team to support the work of Fistula Project. The Fistula Surgery Training Initiative aims to methodically build the capacities of fistula surgeons – FIGO Fellows- over time by providing training placements in accredited training centres, as well as coaching visits by accredited trainers in Fellows’ home facilities, using the FIGO Competency-Based Fistula Surgery Training Manual as a standardised training tool. With newly acquired funding, the Fistula Surgery Training Initiative is at the beginning of an exciting new phase of expansion.

This is a fixed term appointment (until 2023) subject to annual performance review and continued project funding.

The International Federation of Gynecology and Obstetrics (FIGO’s) vision is that women of the world achieve the highest possible standards of physical, mental, reproductive and sexual health and wellbeing throughout their lives. The International Federation of Gynecology and Obstetrics (FIGO) is the only organisation that brings together professional societies of obstetricians and gynaecologists on a global basis. For over 60 years FIGO has collaborated with the world's top health and donor bodies. FIGO currently has Member Societies in 132 countries/territories. FIGO is dedicated to the improvement of women’s health and rights and to the reduction of disparities in healthcare available to women and new-borns, as well as to advancing the science and practice of obstetrics and gynaecology. FIGO pursues its mission through advocacy, programmatic activities, capacity strengthening of Member Associations, education and training.

The successful candidate will have the following skills and experience:

General and professional education 

Essential

• Relevant undergraduate degree (social sciences, public health, development studies) or relevant work experience 

Desirable

• Relevant postgraduate degree (social sciences, public health, development studies) 

Knowledge and experience

Essential

• Experience in supporting the management of projects in low-resource countries in Africa or Asia
• Experience of working in diverse cultural environments
• Proven competency in assisting report writing for a variety of fora and audiences including donor reports, briefs, presentations, abstracts and summaries
• Experience in project budget design, monitoring and reporting
• Experience of working both independently and as part of a team, exercising autonomy and personal authority as needed

Desirable

• Experience working on women’s/maternal health projects
• Experience of interpreting data and trends to inform project decisions
• Experience of simple data analysis using excel or other tools
• Ability to speak and write French is an asset 

Skills, abilities and attributes

Essential

• An experienced administrator possessing excellent interpersonal, writing and communication skills
• Excellent organisational skills and attention to detail
• Experienced and adept in anticipating potential implementation challenges and enacting solutions
• Ability to assess, link and account for micro and macro project components and implications with perspicacity
• Proven ability to work with a diverse and cross-cultural range of stakeholders
• Flexible and creative problem solver
• Excellent excel skills
• Good Microsoft Office skills

Any other requirements applicable

Essential

• Willing to travel internationally one or two times per year for a period of 5 days at a time if required

BENEFITS (following successful completion of probation period)

•Optional  life assurance &  income protection available

•Pension - Up to 10% employer contribution available

•Season ticket loan available

• Optional dental and health insurance benefits

PLUS

•25 days annual leave (plus Bank and Statutory holidays and any working days between Christmas Day and the first working day in January) & other days e.g. Moving Day.

•Flexible working hours

•Employee assistance programme

HOW TO APPLY

To apply for this position, please review the additional documents and then send your CV and one page cover letter outlining your experience via the Apply Now button. Please note that applications without a cover letter may not be considered. Please note that only those candidates who have been shortlisted will be contacted.

•Closing Date for applications : 11pm on Friday 3rd January 2020

•N.B. Interviews will take place on 22nd January 2020 in Waterloo, London.

PLEASE NOTE THAT THIS POSITION IS OPEN TO THOSE WHO HAVE THE RIGHT TO RESIDE AND WORK IN THE UK. WE WILL EXPECT RELEVANT PROOF OF SUCH IF ASKED FOR AN INTERVIEW (PLEASE DO NOT SEND THIS INFORMATION WITH YOUR APPLICATION).

Prospectus is delighted to be partnering Mental Health Innovation (MHI), a digital mental health charity, which develops new ways to help people have conversations about mental health. Founded in 2017 following the successful 'Head Together' campaign, MHI has recently launched their first digital programme, Shout, the UK's first 24/7 text service, a support platform that is accessible to anyone in the UK, at any time, in times of crisis. At an exciting time for the charity, they are now looking to recruit a Clinical Rota Coordinator to support the effective running of the service.

Shout is powered by a team of trained volunteer counsellors, who are at the heart of the delivery of their service. They provide reactive support to individuals across the UK and offer specialist intervention that enables them to bring service-users from crisis to calm. As their Clinical Rota Coordinator, you will be responsible for organising and coordinating a growing team of Clinical Supervisors to ensure that equally, their volunteers also have round the clock access to a Trained Clinical Supervisor to provide support they need in order to effectively deliver this crucial service. Working in partnership with but reporting into the Clinical Managers, you will ensure the rota is fit-for-purpose, allocated fairly and any changes in availability are effectively managed. Finally, you will act as the first point of contact for new and existing Clinical Supervisors and will contribute to the on-boarding process as well as financial and invoicing allocation.

To be successful, it is essential that you have previously managed the scheduling of a challenging rota and have been successful in its ongoing development. As a highly organised individual, you will have excellent prioritising skills and a keen eye for detail. We are seeking an individual who has strong communication skills and is comfortable in their administrative experience and their ability to pick up and utilise a range of IT systems. Due to the nature of this position, a background of providing operational support to a team of clinicians is ideal, but not essential.

If you are a highly organised person with a keen interest in mental health, we absolutely welcome you to apply! This is a developing role in which you will have the opportunity to shape and evolve an incredible function which has already supported the lives of thousands.

Please apply with a Word copy of your CV. Further information will be provided to the shortlisted candidates. A full job description will be provided by Prospectus to applicants who are successful at the initial selection process.

We are a charity dedicated to ensuring that people most impacted by injustice are leading campaigns that improve their lives, from better housing to fairer treatment of migrants to LGBTQ+ rights. We do this by running campaign training programmes that help people develop the skills, confidence and community to change things that matter to them. We are seeking an Environmental Outreach Coordinator who will help us recruit participants working on environmental justice issues for our training programmes and build relationships with grassroots organisations working toward environmental justice.

General

• Contract type: fixed-term 6 months
• Starting: January 2020
• Days per week: 3 days per week
• Location: anywhere in the UK, with priority given to West Yorkshire, the West Midlands and London
• Pay: £22,010 - £23,820 FTE depending on experience (plus an additional London weighting of £3,480 for those living in London)
• Reporting to: Head of UK Programmes
• Application deadline: 9am Wednesday 11 December
• Interviews: Thursday 19 December

About Us

We are a charity dedicated to ensuring that people most impacted by injustice are leading campaigns that affect their lives, from better housing to fairer treatment of migrants to LGBTQ+ rights. Our mission is to support people to run effective campaigns that challenge injustice. We do this by running campaign training programmes that help people develop the skills, confidence and community to change things that matter to them. In our trainings, we prioritise people from communities directly impacted by injustice. In response to the urgent environmental crisis facing our planet, in 2020, our training programmes will have a particular focus on climate and environmental justice issues. 

About the job

We are seeking an Environmental Outreach Coordinator who will help us recruit participants working on environmental justice issues for our training programmes and build relationships with grassroots organisations working toward environmental justice. We recognise that the environmental movement does not always forefront the concerns of those most directly impacted by injustice in this country and globally, such as low-income/working-class people, people of colour, disabled people, LGBTQ+ people and migrants/refugees/asylum seekers. 

We are seeking someone who is excited about developing creative strategies for reaching out to campaigners from those communities.

The Environmental Outreach Coordinator will focus on seeking participants for three training programmes:

• Bootcamp Residential, a six-day residential campaign training programme for new and grassroots activists.

• Everyday Activism, a community-based training programme for individuals or groups who are interested in campaigning on an issue that impacts them who have done little to no campaigning in the past.

• Bootcamp International, this work includes cross-border trainer gatherings, peer- to-peer trainer mentoring and working with and supporting training groups around the world who deliver similar activist trainings.

We are using a very broad definition of environmental justice which would include climate justice, renewable energy, clean air/clean water/anti-environmental pollution, food justice/sustainability, access to green space, nature and mental health/well-being, fuel poverty, green jobs, climate migration, sustainable housing, community gardening and sustainable transport. This means the people we are trying to recruit may not identify as environmental activists, so the job requires some creativity in reaching them. 

The outreach will include speaking at events and visiting grassroots campaigners across the country, so the role will include some travel. Reasonable expenses will be reimbursed.

Role Purpose

• Recruiting 70-90 participants for our Everyday Activism training

• Recruiting 12 UK participants for our Bootcamp residential programme

• Recruiting 9 international participants for our Bootcamp programme

• Producing a final report that analyses people’s motivation for campaigning and the obstacles to them getting involved in campaigning

Job responsibilities

• Researching and compiling a database of environmental activists and campaign groups across the country and internationally

• Reaching out to activists via phone and email

• Researching and compiling a calendar of relevant environmental activism events across the country

• Speaking/sharing information about our programmes at environmental events

• Meeting with grassroots activist groups across the country

• Developing outreach materials, including emails, graphics, flyers, social media content and website content related to environmental issues

• Reaching out to alumni of our training programmes to ask them to help spread the word

• Promoting Bootcamp via social media 

• Producing a final report that analyses people’s motivation for campaigning and the obstacles to them getting involved in campaigning

• Developing and maintaining work plans for the role’s recruitment responsibilities

• Additional tasks as assigned by manager

For more information and to apply, please visit our website.

London South East Maths Hub, based at Redriff Primary School, seeks to appoint this role:

Job Title: Project Coordinator for London South East Maths Hub (LSE Maths Hub)

Hours per week/ weeks per year: 35 hours per week, 42 weeks a year

Responsible to: London SE Maths Hub Lead

Contract term: End 31st August 2023

Job Purpose

The London South East Maths Hub is responsible for delivering projects across Bexley, Greenwich, Lewisham and Southwark to provide professional development for EYFS, Primary, Secondary and Level 3 teachers and leaders of maths education, fully funded by the DfE and supported by the NCETM.

The Project Coordinator is responsible for leading the promotion, coordination and administration of the LSE Maths Hub and its projects to support schools and colleges to achieve excellence in maths education from early years to post-16.

Please see attached job description, person specification and application form for completion. 

To apply please click on the "How to Apply" button above.

Location: Southwark, London

Position: Family Support Coordinator - Bump to Babe

Hours: 30 hours per week

Contract type: Fixed term for 1 year - maternity cover

Salary: £24,174 - £25,951 (plus £3,470 London weighting) pro-rata

Start time: January 2020

Application deadline: Thursday 12th December at 5pm. Interviews will take place on 18th December.

About us

Home-Start Southwark has been providing targeted early intervention for vulnerable children and families for the past 24 years.  Our team of Coordinators recruit, train and support volunteers from the local community who help families to build on their strengths and increase their potential to make changes to improve their lives.

About the role

This is an exciting role where you will be able to work closely with our fabulous volunteers to deliver professional peer support for struggling families. You will also work directly with families with a range of complex needs to support them to achieve the best outcomes they can. Additionally, you will have the opportunity to continue the development of our Bump to Babe project that supports women through the perinatal period via one to one support and within targeted group activities.

About You

• You will have experience of implementing early intervention and prevention strategies with children & families
• You are skilled in building strong relationships with parents, volunteers and multi-agency partners
• It is desirable you have experience of delivering evidenced-based parenting programmes
• You are able to work proactively with volunteers supporting their practice and enabling their development
• You are accountable and responsible, always doing what you say you will do to high standards
• You are determined, resourceful and confident to deliver the best outcomes for children & families

How to Apply

To apply, please read the guidance for applicants and complete the application form.

Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.

To find out more about this role: Please see the full job description and application form.

To find out more about Home-Start Southwark: Please see our website.

For an informal discussion about this opportunity: Please call our Home-Start Southwark office and ask to speak to Juliet.

Home-Start is committed to safe recruitment as an important part of safeguarding and protecting children and vulnerable adults. Home-Start is committed to Equal Opportunities.

About you

You’re a highly organised administrator as well as a good communicator and people-person. Behind the scenes you’re collaborative, efficient, self-motivated and can work well in a team. Comfortable with change and a good all-rounder, you’ll be equally happy organising grantholder events as you are taking minutes or building forms on our grants database.

You’re confident with communications, content creation, social media and are passionate about supporting young people’s lives in music.

You’ll be able to spot places where we can do better, implementing changes to improve our systems and processes.

About the role

Working within our Grants and Learning Team you’ll play a key role in ensuring the smooth running of our grants programme by providing administrative support from application right through to grant reporting. You’ll be helping us to implement lots of exciting new developments in 2020, as we expand the breadth and scope of our work and make our programme more accessible.

As well as administration and systems support, you’ll also be involved in internal and external communications – ensuring that the learning, content and stories we receive are disseminated through a variety of networks and channels.

About Youth Music

Youth Music funds music-making projects across England that help children and young people aged 0-25 to develop personally and socially as well as musically. We work particularly with those who don’t get to make music because of who they are, where they live, or what they’re going through.

Deadline for applications: 10am Monday 6 January 2020

Job Title: Volunteering Co-ordinator

Reports to: Volunteering Manager

Salary: £24k-£26k pro rata

Hours: 22.5 hours a week

Contract: Permanent

Location: 277 London Road, Mitcham, CR4 3NT

The role is based at Age UK Merton’s office with occasional travel throughout the borough. The role will require some evening work for volunteer interviews and induction.

Job summary

The postholder will co-ordinate all aspects of the volunteer journey from recruitment, selection, induction, training and supervision. You will work closely with the Volunteering Manager to deliver the Merton Befriending Service, which provides 1-2-1 support for some of Merton’s most isolated older adults. You will also support volunteer recognition events and produce volunteer communications.

Key responsibilities of the post:

Volunteer co-ordination

1. Deliver best practice volunteer management across all aspects of the volunteer journey – Recruitment, Induction, Training, Retention, Recognition & Exit
2. Work with the Volunteer Manager and Age UK Merton service departments to recruit skilled volunteers to roles across the organisation
3. Write-up create role descriptions for all volunteer positions across the charity
4. Deliver clear, informative and comprehensive induction processes for new volunteers
5. Support a programme of ongoing training to enhance volunteers’ skills and knowledge
6. Support retention processes through supervision, feedback and ongoing dialogue with volunteers
7. With the Volunteering Manager, develop meaningful recognition opportunities through local, national awards, events and regular communications
8. Deliver the administration of the volunteer journey, including checking applications, obtaining references and overseeing Disclosure and Barring Service checks. At all times ensuring that volunteer records are kept within Age UK Merton’s data protection policy.
9. Capture volunteering data to monitor and evaluate of the impact of volunteering for the organisation and producing reports as required for CEO, Trustees and funders.
10. As above to maintain Age UK Merton’s volunteering database in relation to the role and undertaking any other administrative duties as necessary.

Befriending

1. Conduct home visits to assess clients’ needs and build understanding of their requirements
2. With the Volunteering Manager, match volunteers with compatible service users
3. Provide volunteer support sessions, offering on-going training and support ensuring that volunteers have an excellent volunteering experience
4. Support the collection of quantitative and qualitative data
5. Maintain strong working links with partners to ensure a cohesive approach and smooth working of the partnership to deliver the outputs and outcomes required
6. Manage promotion of the service to outside agencies, especially any groups underrepresented on project outputs

How to apply

You can apply electronically, by submitting your CV and Personal Statement as relevant to the role, which can be returned to us by email or by post.

Please ensure that your supporting statement demonstrates how your experience‚ skills and abilities meet the selection criteria set out in the Job Description and Person Specification.  These can be found in the next section of this pack.

Failure to complete a suitable Personal Statement will result in your application being rejected, please do not just submit CVs.

Please also ensure you complete the equal opportunities monitoring section at the end of your application form.

Please inform us of any reasonable adjustments we can make to support you through our recruitment process.

Completed applications should be returned to us by 12 noon 13 December 2019.

Interview Process

Interviews will take place on Monday 16 or Tuesday 17 December. We will contact you as soon as possible after the closing date to let you know what the interview process will entail.

Care Coordinator - TEMP

Our client a London based Hospice are seeking an efficient and professional Care Coordinator to join the team on an ASAP basis for 2-3 months

The End of Life Care Coordination Service aims to improve the coordination of a wide range of care provided to end of life care patients and their families in Wandsworth. The team is made up of both clinical and non-clinical roles. The goal of the end of life care system is to support patients to achieve their preferred place of care and death, to avoid unplanned and inappropriate hospital admissions and to support rapid discharges from hospital. This role plays a vital part in achieving this.

You will be working as part of a team under the direction of the Lead Coordinator. However, you will need to use your own initiative to liaise with end of life care patients, their families and healthcare professionals with the key aim of improving access to and coordination of services provided by other health, social and voluntary care agencies.

The nature of the role may involve interactions with distressed and anxious patients and their cares and families.

Knowledge, Training and Experience

• Strong attention to detail
• Ability to work alone
• Able to manage and communicate rotas internally and externally
• Advanced IT skills
• Skilled note taker
• Working knowledge of all computer databases and willingness to learn Crosscare and Coordinate My Care
• Working knowledge of all relevant organisational policies
• Understand the full range of processes and procedures within the Care Coordination Service to ensure efficient and effective working

Cause: Hospice

Role: Care Coordinator

Location: London

Employment Type: Temporary 3 months +

Salary/rate: £11.30ph - £11.94ph (£22,028 - £23,277pa)

Working hours:

Shift working full-time, 150 hours per four-week period worked in thirteen 12-hour shifts from 8am to 8pm and one 7 hour shift. Inclusive of weekends and public holidays.

Ref: 72706PMR

CLOSING DATE: ASAP

Standard DBS required

Personal Assistant Coordinator

Kingston Centre for Independent Living (KCIL) is a small charity based in Kingston-upon-Thames. We have been campaigning for the rights of disabled people for over 50 years.

KCIL are seeking to add to our personal assistant recruitment service which support’s disabled people recruit and manage their own personal assistants (PA). We are looking for someone to work within our Direct Payments Team alongside our current Personal Assistant Coordinator to manage a set caseload of services users who are looking for support with recruiting a PA.

We are seeking to recruit a dynamic, pro-active and enthusiastic part-time individual to join our team. Our ideal candidate will have experience in recruitment and a good knowledge of disability related issues. We seek someone who has a good understanding of equality and diversity, equal opportunities and service user involvement.

This post is 14 hours per week (Temporary role with a possibility of extension).

What does being a PA involve?

A PA is a carer who works privately for a disabled or older person, so that they are in control of who works for them and how they are supported. A PA can help with all sorts of daily tasks at home, including domestic tasks, personal care, shopping, sorting out paperwork and can also support their employer to get out and about.

Main Responsibilities

The successful candidate will be responsible for working alongside the KCIL’s service users to develop personalised recruitment adverts, manage online advertisements and support with the interview process when required.

• To support service users with the recruitment of Personal Assistants (PAs) and to liaise with payroll companies regarding payments to PAs
• To maintain and develop PA records, both paper and electronic, that correspond to this work
• To support PAs and adult service users through the DBS process
• To assist with the organisation and facilitation of PA training sessions or events which support PA recruitment 
• To provide support, information and advice and signposting to service users, potential service users and professionals regarding employment rights and employment law.
• To support the DP team by answering queries and offering advice and guidance to our service users

• To produce performance reports for the CEO regarding recruitment and monitoring of advertising platforms

• To attend regular team meetings, supervision and any training that may be required

Benefits

•Salary - £22,849 - £25,337 pro-rata (pro rata)

•Pension scheme

•25 days’ holiday per annum (pro rata)

This post is for 14 hours per week. Days are negotiable and we are ideally looking for someone who can be flexible when required. This is an office based role with the possibility of some home visits. The successful candidate will be willing to travel in and around the London Boroughs or Kingston-upon-Thames and other local areas if required.

This role is subject to an enhanced DBS check

Closing date: Monday 9th December 2019

Interview Date: Monday 16th December 2019

KCIL is a disability confident employer and we would practically welcome applications from disabled people.

Please note we do not accept CV's. All applicants must complete an application form to be considered for shortlisting.

The Women’s Equality Party is a collaborative force in British politics uniting people of all ages, backgrounds, ethnicities, abilities, genders and beliefs in the shared determination to see women enjoy the same rights and opportunities as men – so all can flourish. WE challenge other parties through our campaigns and policy proposals as well as at the ballot box.

The Members and Supporters Officer will play a key role in building our membership base and ensuring our members and supporters are at the centre of everything we do. They will be the first point of contact for our members and supporters, ensuring they feel valued and supporting their engagement with the Party. This includes working with the Head of Members and Supporters to make sure our branch network is thriving. The Members and Supporters Officer will be responsible for recruiting, engaging and retaining the Party’s members and supporters. They will do this by contributing to and implementing a membership engagement strategy tailored to the diverse needs of our existing members and supporters. This is an exciting opportunity to develop existing and new skills and gain experience of supporting members and supporters of a political party!

We are seeking an enthusiastic and hardworking individual, committed to equality and with some experience of working with a database.  The successful candidate will have excellent communication skills, be comfortable with talking to a range of people on the telephone and be able to produce good quality copy for emails, letters and scripts. The successful applicant will be able to work flexibly, including evenings and weekends from time to time, in order to run events with and for volunteers and branch officers. They will have strong relationship management skills and an ability to work on their own initiative.

Job Description - main responsibilities

1. Provide a positive and welcoming first point of contact for members, supporters and members of the public, on the telephone, email, social media and other channels.

2. Use and maintain the party’s database to keep member and supporter records up to date, accessible and accurate

3. Write, set up and send emails to members and supporters

4. Coordinate member and supporter communications, including targeted emails, automated messages, membership packs, postal letters, text and phone calls

5. Undertake member surveys and facilitate focus groups to gather member opinion 

6. Analyse member recruitment, engagement, retention and opinion and provide regular reports on performance against targets, using the database and spreadsheets

7. Support the Head of Members and Supporters on the development and implementation of the Membership Strategy

8. Liaise with Finance and Operations team to ensure members’ finance information is accurate 

9. Support the team to run volunteer, member and branch events and activities, online and in locations around the UK 

10. Work with other team members to recruit, train and engage volunteer members to support the work of the party. 

PERSON SPECIFICATION – ESSENTIAL CRITERIA

• Experience of membership or internal communications and database management

• Experience of extracting and manipulating data to produce reports

• Excellent verbal and written communication skills

• Knowledge of Data Protection Act and GDPR or the proven ability to quickly gain this

• Proven ability to work effectively as part of a team and able to work flexibly, including some evenings and weekends 

• Self-motivated, able to work on own initiative and able to prioritise own workload to meet deadlines

• Organised, methodical and thorough, with an eye for detail

• Able to respond well to tight or changing deadlines

• Confident, fast learner of IT systems. 

• Willingness to undertake training and to develop new skills

• Commitment to equal opportunities and sympathetic to the aims and values of the Women’s Equality Party and agreement to abide at all times by the #WE code set out in our constitution

To be considered for this role, we require:

• an up-to-date CV,

• a statement of interest addressing the specific requirements of the person specification, and saying why you are particularly interested in working for Women's Equality Party

• a completed equal opportunities monitoring form (optional)

Please apply no later than 9am on Monday 9th December 2019. Interviews will be held on 18th or 19th December

We have a simple application process but please be aware that to be considered you must submit both CV and cover letter.

The Women’s Equality Party values equality and diversity, and welcomes applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Sadly our offices are not wheelchair accessible.

Computer Aid is looking for an experienced and enthusiastic data officer to join our team in East London. Applicants must be experienced in the use and maintenance of an Act! based system and have good  basic digital skills including the use of Microsoft Office and 365. The post holder will be required to undertake research, interrogate external databases and provide analysis to support our income generating activities.

Shortlisted candidates will be interviewed on Thursday 19 December. 

Who we are:

Muslim Aid are an International not-for-profit providing support to communities around the world affected by disasters, conflict or endemic poverty without regard to their social, religious, or ethnic background.

We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 11 country offices worldwide we also work with multiple partner offices focussing on sustainable development programmes and providing humanitarian relief during times of crisis.

Summary of the role:

Working within an expanding data insights team, you will be responsible for the delivery of insight and analysis across Muslim Aid as well as managing the Data Import Function. You will be responsible for providing regular insights, ensuring data is accurate through the development of internal policies and best-practice data process.

About the Role:

Working closely with Fundraising & Communications department, you will take responsibility for the provision of accurate data selections and segmentation for a wide range of fundraising and marketing activities. You will also work closely with the Supporter Relations Team to ensure that supporter communication activities, campaign coding and communication histories are recorded on the database accurately and effectively. You will contribute to building and maintaining a robust and accurate database in order to support our ambitious fundraising plan.

The main responsibilities of this role will be to:

• To produce quality analysis that is timely and utilises methods to achieve the best possible insights with the information available.
• To support the team’s analysis service through the provision of both regular and ad hoc reporting, marketing campaigns results summaries and other related analysis projects.
• To deliver marketing selections, segmentations, bespoke analysis and campaign performance reports in an accurate and timely fashion.
• To support the implementation of supporter hierarchies and rules of engagement to develop supporter journeys.
• Support the devising, implementing and monitoring of test activity that will enable us to learn more about how best to engage our supporters.
• To work closely with the fundraising and campaigning teams to understand their strategies, plans and needs to develop informative reporting.
• Work closely with Supporter Experience staff to ensure we constantly improve our supporter services processes particularly in how we use our database to develop a personalised supporter experience.

About You:

The ideal candidate will have a genuine interest in working for an INGO and understand the key role data insights can play in enhancing the humanitarian work of Muslim Aid.

You will have:

• A track record in delivering business intelligence, insight, or customer loyalty in a highly complex organisation.
• Experience of carrying out business analysis to inform evidence-based decision making and an understanding of how CRM systems.
• Good working understanding of analytical tools or languages (relational databases/ CRM), reporting tools and consolidation with third party data.
• Experience of the exploitation of a range of analytical techniques, including statistical analysis and demonstrable experience of solving complex business problems.
• An undergraduate degree in a related subject.

Why you should apply:

If you are self-motivated, with the ability to work with a high degree of autonomy this role is an exciting opportunity for an ambitious Data Analyst to be able to support Muslim Aid in becoming truly data-informed and data-driven.

You will be joining a supportive, highly-skilled, passionate organisation as a specialist in your field. Muslim Aid offer a 35-hour week, generous holiday allowance of 37 days (including bank holidays), flexible working and encourage a healthy work-life balance.

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV to us.

Muslim Aid’s recruitment and selection procedures reflect our commitment to the safety and protection of children and vulnerable adults in our care/employment. Successful candidates will be expected to undergo a DBS check. In addition, all successful candidates for finance roles will undergo an Experian Credit Check.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief or age.

Only Shortlisted candidates will be contacted. Applications will be accepted until closing date, however, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible.

Relief International is a leading non-profit organization working in 16 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty.

This position is part of the Technical Assistance Department at Relief International. We are a globally based team. In this role, you will be supporting Relief International’s Monitoring, Evaluation and Learning (MEL) Director and working across the full project cycle of our country projects and supporting a number of exciting global projects.

Your role;

• Provide Monitoring, Evaluation and Learning (MEL) support to country teams throughout the project cycle, from project design to project close out.
• Support the data entry and management of the MEL database
• Support internal lessons learnt sharing and reporting to donors
• Support training and development of country and project staff on MEL best practices

You will bring;

• A relevant qualification together with progressive experience in MEL practices or M&E systems, ideally both in Head office and field offices in a development or humanitarian context.
• Strong writing and verbal communication skills
• Excellent IT Microsoft skills, including data analysis skills and proficiency in SPSS or related statistical program; (ODK, Kobo, etc.) (NVivo, etc.)

Please apply by uploading your cover letter and up-to-date CV on our website.

Due to limited resources only short-listed candidates will be contacted. Please note that to be considered for this role you must be able to provide proof of your eligibility to work in the country you are applying to work.

Relief International is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Relief International is committed to safeguarding and protecting the welfare of vulnerable adults and children as a priority. This is reflected in our pre-employment checks and requirement to verify and check the identity and references of all applicants. 

Job details

Working hours: 21-Saturday/Sunday/Monday

Contract: fixed-term until end of March

Job Purpose

• To co-ordinate the Hospital to Home service within Whipps Cross Hospital covering Saturday, Sunday and Mondays.
• To carry out customer assessment of needs as required both on the ward and in the customers own home

Key tasks

• To liaise with Whipps Cross Hospital health and social care professionals to facilitate smooth supported discharge.
• To complete risk assessment prior to commencement of service within the time frame agreed within the service key performance indicators.
• To provide practical and emotional support e.g. shopping, housework and/or befriending as agreed within the care package for a period of up to 6 weeks

Co-Ordination, Operational Management & Service Development

• Support the Senior Project Co-Ordinator to maintain Support Workers 7 day week rota ensuring that cover is arranged in the case of sickness and annual leave.
• Support the Senior Project Co-Ordinator to maintain management cover rota ensuring 7 days a week assessments are available.
• Input into Supervision reviews of Royal London Home & Settle Support Workers performance.
• Ensure patients are referred/signposted to other appropriate support services

Administration

• To maintain organisational database (Charity Log) in respect of the Whipps Cross Hospital to Home service users.
• To update Support Workers rota through organisational database (Charity Log).
• To ensure that the Whipps Cross Hospital to Home mobile phone line is answered promptly.
• To ensure that service leaflets are available within the Emergency Departments and Assessment Unit.

Quality

To be familiar with and to implement Age UK East London’s policies and procedures.

Liasion

To represent Age UK East London and participate in appropriate external meetings and events in order to remain aware of local, regional and national issues affecting quality and compliance issues affecting charitable companies

General

• To meet regularly with Project Co-Ordinator for support and supervision.
• To attend team and staff meetings, and other meetings as required
• To undertake any other duties within the competence of the post holder, under the direction of Project Co-Ordinator(s), as may be required from time to time for the smooth running of the service.
• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, Data protection, Safeguarding Vulnerable Adults

Experience

• Minimum of 2 years’ experience of working within care setting at a level reflecting the responsibilities of the post.
• Hold NVQ Level 2 Health & Social Care, Care Certificate or equivalent.
• Experience of carrying out assessments within a hospital/care environment.

Knowledge & Understanding

• Knowledge of Care Quality Commission essential standards. 
• Understanding of NHS discharge procedures
• Understanding of legislation concerned with social care provision
• Understanding the needs of older people

Skills/Attributes

• Excellent communication skills written and verbal.
• Excellent administrative and IT skills.
• Excellent planning and organisational skills.
• Excellent ability to cope under pressure

Additional Requirements

• This post is subject to an enhanced check through the disclosure and barring service. 
• This post is based from Whipps Cross Hospital for patients resident of Waltham Forest, Redbridge, Newham and Essex.
• The post holder will work with standard office server based computer system.  Training will be made available through Whipps Cross Hospital.