VSO is the world's leading development organisation that works through volunteers to fight poverty. We are unique in the way we bring people together to share their skills and experience, generate insights and ideas and, most of all, take action against poverty and exclusion. It's a highly effective approach that works, and today is helping millions of people in some of the world's poorest communities lift themselves out of poverty.

Role overview

We have a fantastic opportunity for an experienced Database Manager. Reporting to the Senior Data and Insight Manager, you will be responsible for managing the existing Raisers Edge database.

The post holder will:

* Maintain the database and ensure data integrity
* Work with existing import processes (using ImportOmatic, Crystal reports and MS Access) for incoming data to ensure accuracy and efficiency
* Manage a small team of 2-3 direct reports
* Have an eye for detail and accuracy, strong analytical and organisational skills and the ability to understand business needs
* Have a working knowledge of GDPR legislation and an up-to-date knowledge of technology

This role will focus on managing Raisers Edge with particular responsibility for the inflow of data. Raisers Edge is used as the master database for donations data and as the marcomms database.. It is used primarily to support the recruitment and retention of donors and volunteers. The postholder will work proactively to identify opportunities to improve existing processes, propose new technical solutions, improve operational efficiency and be responsible for the maintenance and upkeep of security groupings.

Skills, qualifications and experience

As the successful candidate, you will have substantial experience of working with a Raiser's Edge at either key user or administrator level. Your proven understanding of the principles of database marketing and a record of successfully applying these principles to a range of marketing campaigns will equip you for this role. You will have excellent numeracy skills and be able to build complex database queries. You will preferably have experience using ImportOmatic, Crystal Reports and Microsoft Access.

Unfortunately we are unable to provide sponsorship for this position, so please ensure you have the right to work in the UK before you apply.

VSO are looking for someone to fill this position as soon as possible and we reserve the right to close this job early if we receive a sufficient number of applications.

Apply online:

Working with the Head of Anti-Bullying, this role will enable The Diana Award to demonstrate the impact of our programmes, particularly our anti-bullying initiatives through: 

• Making evidence-based decisions and develop evidence-based policy
• Developing and evaluating impactful campaigns, products and services
• Communicating the impact of bullying on young people in an accurate and compelling way
• Changing policy, practice and public attitude for the benefit of children, young people and their families.

The ideal candidate will enjoy managing, analysing and interpreting data in a clear and meaningful way. They will be comfortable working with colleagues across the organisation, show initiative and be able to work on various projects simultaneously.

Applicants will have an excellent understanding of issues relating to bullying, safeguarding and behaviour and be able to create relevant responses and policy-related papers to support our campaign around these issues; targeted at a wide audience.

To find out more about the organisation and the role please visit our website at the link below. 

Art Room Coordinator 

£25,000 per annum pro rata

12 Months Fixed Term Contract

 5 days per week- 35 hours per week (Monday - Friday)
Core, 175 St John Street, Farringdon, London, EC1V 4LW

Your new employer:

Place2Be is the leading children's mental health charity providing in-school support and expert training to improve the emotional wellbeing of pupils, families, teachers and school staff.

We provide emotional and therapeutic services in over 600 primary and secondary schools in England, Scotland and Wales, reaching a school population of approximately 350,000 children - building children's resilience early in life through counselling, creative work and play.

Place2Be also provides training on mental health and wellbeing for teachers and other professionals who work with children and young people, so we can help to build "mentally healthy" schools and communities where all children can thrive and grow up with prospects, not problems.

Are we the type of life changing organisation you’d like to work for? Yes…. read on.

Background:

We continue to pilot, trial and explore new ways in which we can develop our practice as well as share learning, expertise and findings from the robust evidence and evaluation we gather.  The mobile Art Room model is a new venture for us.  The Art Room service at Place2Be offers art as a therapeutic intervention to children and young people in groups of up to eight. It applies a nurture group style methodology to boost the self-esteem and confidence of the children and young people through sessions supporting mainstream education and offering a safe and much needed refuge. Place2Be is developing a mobile version of the model that can be delivered to schools more accessible and more affordably.

What will I be doing in my new role:

As the Programme Coordinator for this brand-new project, you will be responsible for supporting the development team in the smooth and effective day-to-day running of Art room programmes. Your responsibilities will include building positive relationships with interested and commissioning schools, programme bookings, setting up systems to manage and organise new resources and financial administration relating to the programme. You will maintain and develop relationships with, delivery teams, external contacts, as well as colleagues in wider Place2Be teams. You will also support the Art Room Programme Developers to produce regular reports on the outcomes and impact of this exciting new programme.

The successful candidate:

As the successful candidate you’ll demonstrate experience in the following areas:

• Excellent interpersonal skills with the ability to build relationships both within Place2Be and interested parties.
• Experience of generating interest through various marketing and promotional methods to engage and enthuse customers and learners. 
• Confident with the use of Microsoft Office (Word, PowerPoint, Excel) and the use of CRM database Systems.
• Proven experience of analysing data to produce regular and ad hoc Management information reports
• An organised thinker with strong written skills demonstrating a high attention to detail.

In return we offer you a range of fantastic benefits including:

• Amazing offices in the heart of the city, a brisk walk from Farringdon Station
• Enhanced Annual Leave entitlement
• Robust Learning and Development Programme
• Contributory Pension Scheme
• Life Assurance
• Employee Assistance Programme
• Cycle purchase and season ticket loan schemes
• Extended maternity/paternity pay

A supportive organisation we offer strong and clear leadership as well as a fantastic working environment to ensure your early success.

Please note we do not accept CV’s to apply for this role, you will need to download and complete our application form which can be found via our website.

Closing Date: Sunday 02nd February 2020 at 11:59pm
Interview Date: February 2020
Start Date: March 2020

If you share our core values of perseverance, integrity, compassion and creativity, we would love you to join us. It’s sensitive and demanding work - but hugely rewarding and fulfilling - you will be helping give young people brighter futures.

Place2Be is committed to equal opportunities and anti-discrimination practices and we positively encourage applications from all sections of the community. We are keen to reflect the diversity of the partner schools we work in and are particularly interested in attracting applications from male candidates, as well as candidates from Minority Ethnic (BAME) backgrounds.

Advice Service Coordinator

We are looking for a dynamic Advice Service Coordinator with a genuine understanding of, and commitment to, the aims and values of the LHP to lead our experienced and dedicated advice team at the Limehouse Project in Tower Hamlets.

The Limehouse Project (LHP) is a thriving grassroot and award-winning organisation with a history of servicing the Limehouse area of Tower Hamlets and East London since 1984. Our menu of services continue flourish thanks to investments and trust placed in us by clients, funders and partners. While providing free legal, welfare and family advice, accredited learning, capacity-building and employment support programmes, health and wellbeing activities for all age group, we work independently and in partnership with key Third Sector, business and statutory organisations to ensure each client’s is given timely and active support they need to positively move forward in life. 48 children are also in our care at our pre-school nursery opened in 2017.

You will have a genuine understanding of, and commitment to, the aims and values of the LHP and work effectively alongside the Director to ensure the sustainability of a high standard of accessible advice delivered by a qualified and experienced team of predominantly bilingual advisors within the framework of our charity’s aims, policies and strategic ambitions.

To apply for this role, please completed the Personal details form, along with the Job application and Equal Opportunities form.

Closing date: 9am, 24th January 2020. Interview date: TBC

Volunteer Co-ordinator

£25,953 per annum Open Ended, full-time 40 hours a week Marylebone Project, London

Whatever their story, we aim for the same ending; self-esteem, employment and independent living. We do this by providing shelter, education opportunities, spiritual space and events in a welcoming and secure environment.

Purpose: To administrate the volunteer journey for those joining and giving to the Marylebone Project. To be the first point of contact for volunteer queries internally or externally. To support the Office Manager and Management Team in developing the volunteer base at the Marylebone Project. To be an active member of the Marylebone Project.

Tasks: To ensure adequate forms including application forms and reference forms are in place for volunteers. To source a suitable database, including current ones within the organisation, for the recording of volunteer data and journey. To deal with enquiries from potential volunteers and respond to or refer as appropriate. To support volunteers with any questions or issues as they arise, discussing with the Office Manager, Management Team, Volunteer Facilitator as necessary. To work with the Office Manager and Management Team in engaging volunteers in the life of Marylebone Project, gathering stories of volunteers’ contributions and celebrating volunteers at a local and national level.

Must have: An understanding of the importance volunteers make to an organisation. Experience of volunteering yourself. Experience of taking forward an idea and putting it into action. Excellent administration skills, able to organise workload well and in a clear and ordered manner Data input skills. Confident using IT and phone Research skills. Clear communication skills, able to write confidently in a range of media including email, policies and letters. Able to work unconditionally with people. A thoughtful individual, who demonstrates that they are considerate towards others and how to show appreciation and celebrate gifts. Self-motivated and enthusiastic.

To apply, please submit an application form which is available to download from our website. 

Application Deadline: 5.00pm Friday 7th February 2020

Refugees At Home is a fantastic small charity that arranges altruistic hosting, over a limited period, for destitute asylum-seekers and refugees. The charity is growing and whilst the last year has been spent consolidating our offer, we are entering a very exciting time as we plan for our future.  [email protected] comes from humble roots - but have made a huge impact, offering over 150,000 individual nights of hosting since we first began. 

We are really excited to be expanding our team to include a Host Coordinator. This role will be central to the development of our offer and the ability to continue to be able to place our guests with volunteer hosts across the United Kingdom. Experience of working within a target led environment is preferred as this will be essential to the role. 

The Host Coordinator will work closely with the Senior Manager to develop a host care and retention programme, drawing on the needs of our guests and current hosts. By working closely with the placement team, this role will increase our capacity in key areas, particularly in London. The role will also involve liaising with our Home Visitors who provide vital support to our Hosts and form part of our host support. 

This role will primarily be based from home but will include working from our office space in Brixton on Tuesdays. This role will also include working Saturday and Sundays. 

Interviews will be held in London on Thursday 6th February

About Hope for the Young

Since 2008, Hope for the Young has been removing obstacles to young refugees and asylum-seekers’ education and wellbeing through financial and mentoring support. We currently run two key projects:

The Education Fund supports young people who, due to their immigration status, have no access to student finance to enable them to go to college or university. We provide grants to pay for tuition fees, living allowances and travel expenses to enable them to access education.

The Mentoring Project supports young refugees and asylum-seekers aged 16-25 by matching them with trained volunteer mentors across London who provide weekly one-to-one support, tailored to the young people's needs.

About this role

Since 2008, The Education Fund has been providing financial support to refugees, asylum-seekers and undocumented young people to enable them to access education across the UK.

In 2020, we would like to transform our Education Fund into a new "Grants and Advocacy Programme.” The Grants and Advocacy Programme will continue to offer financial support to those seeking access to education, but in addition, we will begin offering tailored advice and support to those who receive funding from Hope for the Young. Having listened to the feedback from previous grantees, referrers and the wider community, we know that developing a more holistic service is essential for our grant recipients to not only access, but succeed, and move successfully beyond education.

Historically the Education Fund has been administered by Hope for the Young’s Trustees on a voluntary basis. However, we have secured funding to recruit a new Grants and Advocacy Coordinator who will take over the day-today allocation and management of Hope for the Young’s grants. The successful candidate will be responsible for assessing young people’s financial needs, shortlisting applicants and allocating grants based on the programme’s eligibility criteria, priorities and funding availability. You will be required to liaise with colleges, universities, referral partners, and young people on a regular basis to ensure grantees receive effective and timely support. Part of the new service will require you to meet with Hope for the Young’s grantees once they have been awarded a grant to further assess their needs and educational objectives and provide appropriate guidance and advocacy to help them succeed with their goals.

In the months that Hope for the Young recieves fewer grants, the Grants and Advocacy Coordinator will also be responsible for designing and implementing an Ambassadors Programme within the new service. This will aim to bring together the young people supported by Hope for the Young to increase their involvement in the charity’s activities, develop skills in advocating their right to education, and raise awareness, engagement and support for Hope for the Young's services. We are therefore looking for somebody with experience facilitating youth-led groups who can inspire and motivate young people to make their voices heard. This could be through attending events, joining campaigns and being active online through social media. You will also be required to assist with the monitoring and evaluation of the project by sending out feedback forms and providing regular impact reports on individuals and the Grants and Advocacy Programme as a whole.

We are looking for an outstanding candidate who is passionate about equal access to education and has experience providing advice and support to young people – ideally refugees – to enable them to reach their full academic potential. You will need to have a background in, or strong knowledge of the UK’s education system and the obstacles young migrants face in accessing and remaining in education. We require somebody with strong administrative and organisational skills. Previous experience of grant management will be an advantage.

You will be one of only four members of staff working alongside a team of dedicated volunteers. Being part of a small team, you will get the opportunity to contribute ideas and help to shape Hope for the Young as we grow and support more young people each year. If you think you have the skills and experience to be our new Grants and Advocacy Coordinator, we would love to hear from you.

The job description as described will be reviewed on a regular basis to respond to any changing needs of the post.

Main duties and responsibilities

Grant Management

1. To manage the day-to-day allocation of Hope for the Young’s grants to refugees, asylum-seekers and undocumented young people.

2. To receive and respond to email and telephone enquiries regarding the Grants and Advocacy Programme and to keep referral forms and the database up to date.

3. To review referral forms and assess young people’s eligibility and financial needs.

4. To ensure all applications contain the relevant documentation and evidence required.

5. To shortlist applicants and award funding based on the programme’s eligibility criteria, priorities, and funding availability (for the first 3-6 months, decisions will be made in consultation with the designated Trustees).

6. To agree a payment and reporting plan with each applicant and ensure Hope for the Young and grantees both comply with this.

7. To manage the annual grant budget and ensure full allocation of funding each year.

8. To request attendance records and send reminders for future funding rounds.

9. To ensure all applicants undergo a smooth application process and that all grantees feel welcome, valued and part of Hope for the Young.

Networking and Partnerships

10. To work with refugee community organisations and statutory agencies to create referral and access pathways into and out of the Grants and Advocacy Programme and to promote the project as widely as possible.

11. To research and maintain a list of refugee support organisations and other funding opportunities to signpost or refer applicants to for further support.

12. To liaise with referrers and applicants to ensure funding applications represent a true reflection of need.

13. To maintain communication with colleges, universities, referral partners, and young people on a regular basis to confirm Hope for the Young’s financial commitments and ensure grantees receive effective and timely support

14. To advocate on behalf of successful applicants when they require additional support in speaking with colleges, universities, and other support organisations. This could be through letters, phone calls or supporting statements.

Advice, Support and Advocacy

15. To meet with successful grantees to understand their goals and provide email, telephone and face-to-face advice and support to increase the chances of them accessing, succeeding in, and moving successfully beyond education.

16. To plan and facilitate reviews with applicants at the start of their grant periods and at least every 6 months afterwards to ensure they are on track to achieving their academic and personal goals.

17. To provide support that will help grantees develop skills leading to increased levels of education and employment and support them in making choices which will help them improve their physical, psychological and social well-being.

18. To maintain regular communication with grantees throughout their grant period to maintain engagement and keep them informed of important dates and events.

19. To provide one-to-one ad-hoc advice and support when applicants face difficulties succeeding or remaining in education.

20. To research, upload and disseminate information to grantees about local activities, volunteering, work experience, training, and job opportunities through emails and newsletters.

21. To provide supporting letters and references for grantees when required.

22. To help organise and deliver Hope for the Young’s social events such as annual celebrations and award ceremonies for all grantees, volunteers, and others within Hope for the Young.

Ambassadors Programme

23. To establish a youth-led Ambassadors Programme for Hope for the Young’s beneficiaries and inspire and engage new and existing grantees to get involved in the programme.

24. To coordinate, organise and deliver training to Ambassadors, with the support of external organisations, which will support them to develop their skills in areas such as public speaking, organising events, writing in the media, and campaigning.

25. To research and facilitate ways for grantees to become more involved in the planning and delivery of Hope for the Young’s services.

26. To support Ambassadors to advocate for equal access to education through working with other organisations and joining campaigns which influence policies affecting young migrants in the UK.

27. To facilitate a shared culture of co-operation and joint learning.

Monitoring and Evaluation

28. To keep proper records of contact with young people and provide regular statistics in reports.

29. To assist with developing and implementing an effective monitoring and evaluation framework to assess the impact of the Grants and Advocacy Programme. This will involve carrying out evaluation forms, satisfaction surveys and reviews.

30. To attend regular supervisory sessions with the Head of Programmes and Development and produce verbal/written reports on the project as appropriate.

Other Duties

31. To ensure safeguarding, child protection and vulnerable adult processes are in place and adhered to at all times.

32. To work with and oversee a core volunteer who can assist you with your tasks.

33. To represent Hope for Young at external meetings when required.

34. To support the customisation and development of our new database with the aim to increase the quality and productivity of service delivery.

35. To develop and maintain good relations with potential and existing donors and identify future funding opportunities to ensure sustainability of the service.

36. To process all expenses, invoices and receipts in line with financial management systems and adhere to allocated budgets in line with funding requirements.

37. To act at all times in compliance with all policies and procedures of Hope for the Young and ensure filing and storage systems are managed in line with GDPR.

38. To undertake training relevant to the job in order to keep up to date with issues relevant to providing a good service for refugee and asylum-seeking young people.

39. To undertake any other appropriate duties relevant to the post

Further Information

• You must have the right to work in the UK to apply for this job.
• You must adhere to Hope for the Young’s Equal Opportunities Policy at all times.

• Your employment at Hope for the Young is subject to two satisfactory references and an enhanced DBS check.
• There is a 3-month probation period for this role.
• Ideally the successful candidate will start on or before 1st April 2020.
• Salary will be negotiated dependent on experience.
• In the application form please demonstrate how you meet the person specification of this post and explain why you would like to work for Hope for the Young.
• The closing date for applications is 9am on Monday 10th February 2020.
• Interviews will be held on the 18th and 20th of February 2020.

The Latin American Women’s Rights Service (LAWRS) is a human rights and feminist organisation led by and for Latin American migrant women in the UK. Our work is dedicated to supporting the immediate and long-term needs of Latin American migrant women exposed to violations of their fundamental human rights; facing violence against women and girls, exploitation or trafficking; enduring difficult living and working conditions in low paid jobs, and facing barriers to social protection.

The women using LAWRS Counselling and Psychotherapy service benefit from practical and emotional support, learn new skills and improve their own opportunities. We strive to provide essential tools for women to empower themselves in their pursuit of personal and social change.

The post holder will be responsible for coordinating the provision of LAWRS specialist Counselling and Psychotherapy service and group work sessions for Latin American women and girls 16+, adhering to the BACP Ethical Framework for Good Practice and ensuring that appropriate service and quality standards, as well as legal requirements are fulfilled.

The Counselling Coordinator will provide clinical management to counsellors within the service. The role includes two days per week of counselling practice.

This post is open to Latin American women only in accordance with the Equality Act 2010. We particularly welcome applications from disabled and LGBTQ+ candidates as they are currently underrepresented within the team.

Part time – 21 hours per week

Permanent

We are looking for a talented and enthusiastic Supporter Care Coordinator to join our dynamic team. This is a fantastic opportunity for the right candidate to kick-start their fundraising career.

Refugee Action is a national charity, dedicated to fighting for the rights of refugees in the UK.

There has never been a more crucial time to stand up to the injustice facing refugees and people seeking asylum in the UK. With more than 35 years’ experience providing face to face advice, and an established record of changing government policy, we help people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and build a new life in the UK.

Working as part of the Fundraising and Brand team, you will deliver an excellent level of service to our supporters via telephone, email and post, and gain valuable experience of our Raisers Edge fundraising database, processing supporter donations and assisting with data imports.

Along with excellent administrative and interpersonal skills you will also have:

• Experience in, or ability to work in an office environment, setting up and maintaining effective administrative systems
• Ability to manage and prioritise own workload as well as ability to work effectively as part of a team.
• Some experience in providing supporter or customer care
• Ability to use databases and to enter and record data accurately with very good attention to detail and speed
• Passion to pursue a career in fundraising, and an awareness of refugees and people seeking asylum in the UK

For more details and to apply, please visit our website.

Those with lived experience as a refugee are encouraged to apply.

Closing date: 09:00am, Monday 27th January 2020

Interviews: Thursday 6th February 2020

Communications and Engagement Coordinator -Central London to start ASAP for three months £12-£16 per hour

The Communications and Engagement Coordinator (direct marketing) role provides candidates with the opportunity to join us at an exciting point in the organisation. We have an ambitious five year strategy and the work of the Membership and Stakeholder Engagement team is critical to delivering it.

We need someone with proven experience of setting up coherent contact databases using Excel. You will be responsible for collating a complete record of senior roles within our member organisations and creating a systematic way of ensuring these details can be checked and kept up-to-date. You'll be expected to play an important role supporting our engagement activities through digital marketing. It is essential you have a good working knowledge of Excel as well as experience of using direct marketing software such as Campaign Monitor or similar application. As well as demonstrating your ability to provide practical support to a range of communications and engagement tasks, you will have good writing skills and a keen eye for detail. Ideally you will also bring creative flair to our team with regards direct marketing with a willingness to use your skills across different projects. You are expected to work with a wide range of people internally and outside the organisation.

The successful candidate will be able to demonstrate the below

• Educated to A level or diploma level standard or equivalent relevant experience in a communications and/or project management role
• Demonstrable direct marketing and database management experience
• An effective communicator with excellent communication (oral, presentational and written) and interpersonal skills, and ability to converse with all levels of staff and external organisations
• Proven ability to manage audience specific materials, understand their needs, adapt delivery styles to suit with speed and accuracy
• Excellent work planning and project management skills to ensure communications activities enhance NHS Resolution's reputation and promote our corporate objectives
• Ability to deliver accurate work objectives to competing and conflicting deadlines
• Ability to produce on and offline materials, information and reports
• Ability to influence and negotiate with staff and partners on issues which may involve juggling deadlines and priorities. Creative problem-solving abilities required
• The ability to present complex, sensitive or contentious information in simple and useful ways for a variety of audiences
• Sound analytical reasoning, effective decision-making skills and an ability to identify and manage risks
• Proficient IT skills and abilities in using all Microsoft Offices packages (i.e. Outlook/Word/Excel/PowerPoint etc)
• Outstanding attention to detail with experience of consistently producing work of an excellent quality
• Ability to work autonomously, to plan, organise and prioritise own workload
• Good knowledge of current health system and its key stakeholders
• Evidence of using a wide range of communications tools and channels with the ability to identify the correct format for audiences
• Previous knowledge and understanding of engagement and communications processes and applications
• Self-motivated and confident approach
• Confident with a high level of drive, enthusiasm and commitment
• Ability to travel to external sites and venues via public transport

If this role is of interest, please do apply ASAP with a word version of your CV highlighting all your relevant experience.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The Association of Directors of Public Health has a rich heritage, its origins dating back more than 150 years. Working in collaboration with others to maximise the voice for public health, it seeks to improve and protect the health of the population through collating and presenting the views of DsPH; advising on public health policy and legislation at a local, regional, national and international level. In partnership with The Public Health Network they are now looking to appoint to the new role of ‘Administrator’ within their busy office on Fleet Street, London EC4A 2AB.

The successful candidate will gain an excellent insight in to the roles and functions of both bodies,  providing a high quality administrative support across policy, membership engagement and office management.

With experience of database management, meeting and event management and a strong background in IT, you will be comfortable working independently in an administrative role, with excellent organisation and prioritisation skills and methodical attention to detail.

We are currently advertising for two separate Coordinator roles, candidates are welcome to apply for both positions if they wish.

Please include a covering letter with your CV, stating how you meet the person specification.

The closing date for applications is February 2nd, and interviews will be held on February 12th.

The Association of Directors of Public Health (ADPH) is a Charity and Company Limited by guarantee and is the representative body for Directors of Public Health (DPH) in the UK. It seeks to improve and protect the health of the population through collating and presenting the views of DsPH; advising on public health policy and legislation at a local, regional, national and international level; facilitating a support network for DsPH; and providing opportunities for DsPH to develop professional practice.

The Association has a rich heritage, its origins dating back more than 160 years. It is a collaborative organisation working in partnership with others to maximise the voice for public health. 

We are now looking to appoint to the position of Policy Projects Coordinator to support the Head of Policy and Policy Manager in the policy administration and development functions of the organisation. In this role you will be responsible for administering the programme of meetings for the ADPH Council, and Policy Advisory Groups (PAGs), and manage requests from external organisations for ADPH representation, input and endorsements.

The successful candidate will have experience of working independently and exhibit excellent organisational and prioritising skills. Working in a fast- paced environment across different Teams within the Association you will need to be flexible, proactive and have an eye for detail.

We are currently advertising for 2 separate Project Coordinator roles. Candidates are welcome to send in applications for both roles should they wish.

Please apply with a covering letter outlining why you feel you would be suitable for the role, and a current cv.

Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual. 

Full-Time – 35 hrs p/w - Fixed Term (MAT Cover) until Jan 2021

Ref code: SEM-201

Are you a highly efficient, driven and influential individual looking to make a difference to the lives of very disadvantaged adults and young people? If so, St Giles Trust is looking for a Skills & Employment Manager to lead and play a key role in the leadership of the Skills & Employment Team.

About St Giles Trust

An ambitious, well-established charity that helps ex-offenders and disadvantaged people to move their lives forward, St. Giles Trust offers support to help people overcome any issues that might be holding them back, to make a positive contribution to society and to prevent the likelihood of them reoffending on release.

SGT delivers employment and skills services to very disadvantaged adults and young people including ex-offenders.  It has an excellent track record of successfully delivering projects but is operating in a changing environment with regards to funding, labour market trends, growth in poverty and the impact of austerity. 

About this pivotal role

Our successful candidate will play a key role in the leadership of the London Skills & Employment team.  The focus will primarily be our provision in South London but the postholder will be expected to work flexibly as part of the management team, covering other provision as required. 

You will be responsible for all aspects of the management, achievement and effective delivery of the Skills & Employment projects in South London;

• Lead the South London Skills & Employment (SET) team of paid staff, Peer Advisors and volunteers;
• Work closely with the London Skills and Employment manager SMT and Fundraising on business development and securing future funding.

What we are looking for:

• Experience of successfully leading staff teams, and ability to harness the strength of diverse staff teams of paid staff, Peer Advisors and volunteers, some of whom may have recent convictions.
• Experience of leading delivery of employment services for disadvantaged people to a high standard and achieving planned outcomes.
• Knowledge of the barriers faced by disadvantage people in securing employment and successful methods of overcoming them.
• Strong IT skills, ability to oversee the effective use of case management databases, and produce reports.

In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

Closing date: 11pm, 26th January 2020. Interview date: 31st January 2020.

Do you love books?  Have fantastic customer service skills?  Are you willing to work hard to ensure our members receive the best possible service?  Then we want to hear from you.

Listening Books is an audiobook library service for people whose illness, disability, learning or mental health difficulty impacts on their ability to read the printed word  We are looking for a hard working individual to join our team at a very exciting time of growth.We have over 9000 audiobooks in our postal and online library and serve some 90,000 members across the UK.  We are also in the process of installing a brand new bespoke database and website.

• Salary £20,500 per annum, full time
• Location Southwark, London, Greater London
• Job Type Permanent
• Category Membership, Admin, Customer Service
• Sectors : Education, Health, Disability

The role

The successful candidate will be working in our library to deliver a professional, customer-focused service, responding to member requests and enquiries via telephone and e-mail.  They will be required to assist with the day-to-day running of the library, ensuring CDs are delivered to members, processing new member application forms, dealing with enquiries from prospective members, digitising and processing audiobooks as well as undertaking a variety of other admin duties.

We are looking for a dedicated and conscientious individual with fantastic customer service skills, as they will be talking to a range of different clients with varying disabilities.  Typical queries from members tend to include requests for information about the services we offer, advice about the audiobooks we stock in the library and technical questions regarding our download and streaming services. 

We are a member led charity and the successful candidate will understand that their role is pivotal to ensuring the best possible experience for members of Listening Books throughout their membership with us.  Your work and correspondence with the members will ensure the recruitment and retention figures the charity has been seeing will continue to rise, as we endeavour to provide the best audiobook service possible to all people with an illness and disability which prevents them from accessing books.

We are a small team who work closely together and we are seeking an enthusiastic candidate to continue our good work.

Benefits:

Listening Books runs a matched contributions pension scheme up to a maximum of 8% of an employee's (gross) salary. We also offer an interest free travel loan for eligible employees and paid sight tests. You will receive 20 days paid holiday each year plus bank holidays and this will rise as follows on length of service to 21 days after 2 years’ service, 23 days after 3 years, 24 days after 4 years, 25 days after 5 years, 26 days after 6 years and 27 days after 7 years.

Please send your CV and a covering letter, detailing your suitably for the position with reference to the job description and person specification. Due to the high volume of applications we expect to receive, we regret we will be unable to respond to unsuccessful candidates. CVs received without covering letters will not be considered.  

CVs and covering letters should be addressed to Louise Barling. Closing date for applications: 11.00am, Tuesday 28th January 2020

Interviews: Tuesday 4th February 2020

Listening Books is committed to equal opportunities for all and operates a diversity policy.

Registered charity number: 264221