Database development manager jobs in London, greater london
How's your job search on our site?
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service or reason for leaving. By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative.
Brief role description
The Key Account Manager will drive employer engagement across the Technology and Manufacturing Sectors.
In this role you will build and develop strategic relationships with employers to create high-quality career opportunities for the Armed Forces community, including Service Leavers, Veterans, Reservists and their families. You will play a key part in connecting talented individuals with forward-thinking organisations while shaping sector-specific pathways aligned to future workforce needs.
You will shape and deliver an insight-led employer engagement approach that reflects sector needs, creating meaningful opportunities across a range of roles while building strong talent pipelines. The role will also involve targeted campaigns and representing the organisation through high-quality events and engagement activities that connect employers with the Armed Forces community.
Who we are looking for
To be successful in this role you will need to have extensive experience in business development and networking and have a comprehensive understanding of recruitment and selection.
You will need to be a motivated self-starter, with an ability to deliver output against demanding schedules. You will also need to have strong presentation and administrative skills and excellent communication and interpersonal skills with the ability to collaborate effectively with both internal and external stakeholders.
The ideal candidate will be able to demonstrate empathy and an understanding of the Armed Forces community, including the unique challenges and strengths related to their employability. They will also have experience in marketing and public relations and be resilient, adaptable and capable of managing the demands of the role with a proactive approach.
Although this is a home-based role, you should be based within a reasonable commuting distance to London to attend key meetings, networking events and employer engagements as required.
Interested? Want to know more about the Charity? Check out our website.
Eager to know more about the role? Have a look at the Job Description.
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Sunday, 19 July 2026.
Got questions about the role? Get in touch with the People Team at the Forces Employment Charity.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
Location: Hybrid working. Our flexible working policy requires everyone to be in our east London office for 25% of the time as a minimum because building in-person relationships is important to us (for this role we ask that you come to the office every week for the minimum of one day), but you’re welcome to be there more as many staff are.
Salary: £48,524 p.a.
Hours: Permanent, full-time, contract. At NEON, we work a 28 hour week - the equivalent of a 4 day standard work week. This can be done over 4 or 5 days.
Benefits: a 28-hour week, 7.5% employer matched pension, genuinely flexible working, 20 days holiday per year (25 days pro rated for a 4 day week), plus bank holidays and Christmas break, a progressive Parenting Policy, Sabbatical Policy, and a generous staff development budget
Reporting to: Director of Operations
Application deadline: Sunday 19th July, 11.59pm
Interview dates: First round of interviews (online): Mon 3rd - Weds 5th August 2026, second round of interviews (in person): Thursday 13th August 2026
This role requires that you are resident and have the right to work in the UK
About NEON
NEON is a capacity and infrastructure building organisation that seeks to accelerate the transition to a new economy by building the power of social movements - because without strong social movements we lack the power we need to win. We deliver trainings, develop resources, facilitate collaboration and work in partnership with key movement allies, especially in the climate, housing and migration movements. Our focus is on strengthening the organising, communications and strategy skills of social movement organisations, as well as deepening movement alignment, as we believe these are key to building collective power. As part of our work, we are looking to change the starting point in social movements from “what do we agree on” to “what can we win together?”
Purpose of this role
This role is the main point of contact for staff for all people & operations support. It is crucial in providing the systems and support that NEON staff rely on to do their best work by:
-
owning NEON people and operations policies and ensuring they are understood and applied consistently and equitably across the organisation;
-
guiding staff through people processes;
-
overseeing the smooth running of operations systems across the organisation.
What you’ll be doing:
-
Lead the full lifecycle of NEON staff, including recruitment, contracts, onboarding, ongoing management, and offboarding, while overseeing and supporting the Ops Assistant to run these processes. Lead on reviewing and improving people processes and ensure anti-oppression is embedded within them.
-
Manage HR systems and records, including contracts, payroll inputs, leave, training, appraisals, probations and policy implementation, ensuring processes are accurate, well maintained and completed on time by line managers.
-
Act as first point of contact for HR queries, taking ownership of NEON’s policies, processes, culture and employee relations. Advise staff and line managers on policies, accommodations, and support needs, conduct relevant HR meetings and escalate to the Director of Ops and People when appropriate.
-
Manage monthly payroll, submitting updates to the outsourced provider, checking accuracy of pension and other deductions, implementing pay increases and paperwork, and addressing staff payroll queries or signposting them to financial guidance.
-
Line manage the Operations Assistant to a high standard using the full spectrum of management tools and approaches e.g. mentoring, coaching, challenge and feedback using the feedback guidelines, more formal performance processes. Empowering them to thrive at NEON and perform their role excellently.
-
Oversee day-to-day operational support functions delivered through the Ops Assistant, including IT and systems, GDPR processes, office and facilities coordination, health and safety, staff event logistics and board logistics, ensuring tasks are completed on time and to a high standard, following NEON’s values.
-
Support the Director of Ops and People in developing and updating people policies, procedures, and practices, staying across emerging trends, and embedding a caring, anti-oppressive culture through organisational development projects such as internal comms, team guides, manuals, and frameworks.
-
Maintain core organisational administration, including Companies House filings, insurance renewals, subscriptions, and shared organisational inboxes.
-
Participate or lead on Operations projects as agreed, (e.g. HR systems, data protection, health and safety), with clear scope and prioritisation.
-
Actively lead on the enhancement of the Ops Peer Support Network’s community of practice as part of implementing the network strategy.
-
Play an active part in the whole NEON team, contributing to organisation-wide plans
Who you are:
-
HR & people ops experience: You’ve worked in HR or people operations before and are confident managing the full employee lifecycle — recruitment, contracts, onboarding, performance, leave, payroll coordination and offboarding. You can hold these processes end-to-end and keep them accurate, consistent and compliant, whilst ensuring they align with the values and ways of working.
-
Operational systems & improvements: You’ve held responsibility for systems like HR platforms, shared drives, IT tools or project management software. You’re confident in improving how things work and embedding changes so they actually stick and work for people.
-
Strong organisation & reliability: You’re highly organised, detail-focused and someone who gets things done. You can manage multiple recurring processes (like payroll cycles, HR records and compliance tasks) and keep everything on track without things slipping.
-
Line management experience: You’re a skilled and confident line manager, and able to support with feedback, development and performance. You know how to balance care with clarity and accountability.
-
First point of contact for HR & ops support: You’re comfortable being a go-to person for staff questions on HR, people and operations. Supporting staff and managers with clear, practical guidance and handling sensitive issues with care, confidence and professionalism.
-
Working knowledge of compliance areas: Good understanding of core compliance areas such as UK employment practice, data protection and health and safety. You know how to apply these in a proportionate, practical way that fits a small organisation.
-
Self-directed and collaborative: You’re able to manage your own workload and priorities, whilst working naturally across teams, actively building relationships, sharing responsibility, and making sure work is joined up rather than siloed. You’re comfortable holding your own while staying deeply connected to the wider organisation and what others need from you.
-
Proven understanding of anti-oppression work and commitment to tackling all institutional forms of oppression, bigotry and exclusion
-
An affinity with NEON’s aims, objectives and organisational values of solidarity, generosity and respect.
We know that people from certain backgrounds and identities are often excluded in progressive movements and we’re committed to doing what we can to correct this.
So:
-
We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, Disabled people and those who identify as working class or have done so in the past.
-
We know the work goes way beyond "diversity", it's about making the space inclusive too. So we are continuously working on that at NEON. So far this includes tangible things like a flexible work policy so people have genuine flexibility around where and when they work and a 28 hour week as standard; a gender-neutral parenting/leave policy, an anti-oppression strategy which is held at senior level given how important it is to the organisation. It also includes the day-to-day work of creating psychological safety for everyone at NEON and celebrating the wisdom of black, indigenous, queer, Disabled and other cultures in the way we work and behave
There are no formal education requirements for this role. As long as you can show us you have the skills we don’t mind where you got them from! Also important to us is your potential to learn and grow in the role so even if you don’t have 100% of the skills listed we want to hear from you.
We build capacity & infrastructure to accelerate the transition to a new economy.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
FUNDRAISING ADMINISTRATIVE ASSISTANT
Job description and person specification
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
• Can this be stopped?
• How will I live my life?
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.
We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.
We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. If you want to be part of something impactful, we’d love to hear from you.
The Fundraising Administrative Assistant forms an integral part of our Fundraising Team. We are looking for a driven, committed, and creative individual to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful and a key support within the fundraising team.
The Fundraising Administrative Assistant will play a crucial role in the future growth of our charity and the impact that we can achieve through partnerships for people with sight loss. You will be a key part of a growing fundraising team providing support across the team.
Responsible to: Individual Giving Manager
Direct reports: None
Working hours and contract: This is a permanent full-time role (35 hours per week). We will consider part-time and flexible working arrangements.
Salary: £25,000 - £26,500 (depending on experience)
Location: Central London with some remote working. A minimum of two days required in the office, 50 Leman Street, London E1 8HQ.
How to Apply:
Please submit your CV and a covering letter, with the subject header: Fundraising Administrative Assistant application to our recruitment inbox
Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you’ll bring and why you want to work for Fight for Sight?
Closing date for applications: Thursday, 9 July 2026 at noon
Early applications are encouraged. We will be shortlisting on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.
Interview dates: 16-17 July 2026 (TBC)
The interview process is as follows:
• 1st Interview: Online with recruiting manager and fundraising colleague.
• 2nd Interview and an informal meeting with colleagues: Face to face in London E1 8HQ with line manager and other members of the fundraising team on Wednesday, 22 July (TBC)
Role Responsibilities
Supporter Development team
• Support the Individual Giving Managers and Legacy Giving Manager with day-to-day communications with our donor base, including timely database administration to capture communication preferences and personal details.
• Support the Database team with data and financial processes, including recording and batching donations, generating reports, contributing to supporter journeys and reconciling income.
• Liaise with design and print suppliers to source quotes and deliver appeals and other campaigns.
• Support the Supporter Development team in-person in the office, with the processing of direct marketing appeal responses, including banking of donations and sending thank you letters.
• Work with the Individual Giving Managers to implement supporter journeys to encourage further support to the organisation.
• Support the Individual Giving Managers in building emails using the charity’s email marketing platform.
Philanthropy team
• Use a CRM database to effectively administer and manage event and community enquiries and activities.
• Work with the Events and Community team to send out literature and parcels to community groups and event participants in an efficient and timely manner.
• Support with logistics for virtual and in-person events as required.
• Work with suppliers to order new fundraising materials. Be responsible for managing and replenishing fundraising merchandise and stock.
• Helping the team to source prizes and goods for community and challenge events.
• Provide financial admin support to the Philanthropy team including batching and reconciling incoming payments.
• Provide general administration support across the Philanthropy team as required, including printing and posting items.
• Update the database and provide CRM reports as required.
Wider fundraising
• Answering inbound calls as part of the head office call team, at least three days per week, and responding to or triaging enquiries to be resolved in a timely manner.
• Support the Supporter Care Officer in dealing with external enquiries and managing internal post, including sorting incoming post and organising outgoing fundraising post from head office.
• Provide general administration support across the fundraising team as required.
• Be responsible for the fundraising team’s 1Password folder, ensuring it is consistently updated.
• To work in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.
Person specification
Desirable skills, knowledge & experience
• Excellent communicator in formal and informal communications, both verbally and in writing, to all stakeholders.
• Proven ability to engage, inspire and enthuse a range of supporters.
• A commitment to undertake training where required and an enthusiasm for new challenges and experiences.
• Excellent interpersonal skills with the ability to build rapport.
• Strong project management and prioritisation skills.
• IT literate with experience of Word, Excel, PowerPoint, Publisher, Outlook, and databases.
• A commitment to our values: Together we are bold, tenacious, informed and optimistic.
• Experience of using a CRM database to support relationship management.
• Understanding of the charity sector and associated fundraising technique.
Personal qualities
• An understanding of and commitment to blind and vision impaired people.
• A passion for fundraising and wanting to make a difference. Someone who is keen to succeed and keen to demonstrate their abilities.
• Highly organised with the ability to juggle several deadlines at the same time.
• Positive, confident and enthusiastic.
• The ability to use initiative, common sense and solve problems.
• Self-motivated, team worker with ability to work autonomously as required.
• Willingness to work flexibly where required.
• Approachable, creative, ‘can-do’ attitude.
• Excellent attention to detail.
• Happy and comfortable with managing day-to-day routine administrative tasks, in addition to prioritising ad hoc tasks when required
• A growth mindset.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.
Employee benefits
We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:
• A great team and a supportive culture
• Employer pension contributions matching up to 10%, and death in service cover
• Generous parental leave
• Flexible/hybrid working options
• Apprenticeships scheme, study leave and financial support for training & development
• Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
• An active Social Committee and staff events
Application & Interview process
See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality.
Successfully shortlisted applicants will be invited to interview online via MS Teams.
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.
Equal opportunities, diversity & inclusion
Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
Save Sight. Change Lives. At Fight for Sight, we fund world-class research that helps us better understand, diagnose, prevent and treat vision loss.
The client requests no contact from agencies or media sales.
Role summary
The Communications & Marketing Manager will manage the Ben Kinsella Trust's day-to-day communications, marketing and campaigning activity, helping to raise awareness of our work, engage key audiences and support the charity's objectives.
This is a hands-on role that combines communications, digital marketing, CRM management, data insight and project management. The postholder will plan, create and deliver content across the charity's channels, including email marketing, websites, social media and paid advertising, using data, testing and performance insight to continually improve engagement and impact.
A key part of the role is the effective use of the charity's CRM and digital systems to manage audience data, support segmentation, and strengthen the effectiveness of communications and campaigns. The postholder will be confident using digital tools and will actively identify opportunities to improve performance through SEO, automation, testing, analytics and other digital marketing techniques.
The Communications & Marketing Manager will also manage the delivery of public awareness campaigns, including Knife Crime Awareness Week, overseeing projects from planning through to evaluation and ensuring measurable outcomes. They will act as a gatekeeper for the Ben Kinsella Trust brand, ensuring consistent and high-quality communications. Through recruitment and line management of a Communications Officer, they will ensure our communications and marketing activity is consistently professional and on brand, increasing reach, engagement and impact.
Key Responsibilities
Communications
- Manage the charity’s external communications across email, web, social media, paid and other digital channels.
- Plan, create and publish high-quality content, including news stories, case studies, campaign materials, blogs, videos and stakeholder communications, supported by a clear content calendar.
- Monitor performance across channels and use analytics to improve engagement, reach and effectiveness.
- Act as a gatekeeper for the Ben Kinsella Trust brand, ensuring all communications are consistent and aligned with brand guidelines, and challenging incorrect usage where necessary.
- Support the development and delivery of the charity’s public awareness campaigns, increasing reach, engagement and impact.
Marketing
- Manage marketing activity that supports programme delivery, stakeholder engagement, partnerships, fundraising, advocacy and awareness-raising objectives.
- Manage audience data within the charity’s CRM, ensuring it is accurate, segmented and effectively used to improve targeting and campaign performance.
- Plan and deliver integrated marketing campaigns across email, social media, web, search and paid channels.
- Identify and implement opportunities to improve digital performance through SEO, segmentation, testing, automation and other optimisation techniques.
- Create and coordinate marketing and visual content using appropriate design tools, ensuring materials are professional and brand compliant.
- Work with external suppliers, designers and contractors where required.
- Monitor and report on marketing performance, using insight to inform ongoing improvements.
Project & Campaign Management
- Manage the delivery of Knife Crime Awareness Week and other public awareness campaigns from planning through to evaluation.
- Manage communications and marketing projects, ensuring delivery on time, within scope and with clear measurable outcomes.
- Develop project plans, timelines and evaluation frameworks.
- Coordinate internal colleagues, partners and suppliers to deliver activity effectively.
- Monitor progress and identify opportunities for continuous improvement.
Team Management
- Recruit, line manage and support a Communications Officer.
- Establish systems, processes and ways of working that enable the communications team to operate efficiently and effectively.
Person Specification
Experience
- Experience in a communications, marketing or digital engagement role.
- Experience managing multi-channel communications, including email, social media, websites and paid channels.
- Experience using CRM systems and managing audience data for segmentation and targeting.
- Experience using data, analytics and testing to improve communications or marketing performance.
- Experience planning and delivering campaigns across communications or marketing channels.
- Experience managing projects with multiple stakeholders.
- Experience creating written, visual and digital content for a range of audiences.
- Experience line managing staff, volunteers or contractors.
Skills and Knowledge
- Excellent written and verbal communication with the ability to tailor content for different audiences.
- Digital and technical marketing skills, with understanding of how CRM, data and digital tools improve engagement, reach, conversion and campaign performance.
- Knowledge of digital marketing principles including SEO, email marketing, segmentation, A/B testing, analytics and conversion optimisation.
- Ability to identify, implement and evaluate improvements to communications and marketing activity.
- Ability to measure, evaluate and report on performance using data and insight.
- Confident using cloud-based systems and able to quickly learn new digital tools and platforms.
- Curious and proactive in keeping up to date with digital trends, tools and best practice.
- Analytical, with the ability to interpret data and make evidence-based recommendations.
- Content creation skills, including copywriting for digital channels.
- Ability to create professional marketing materials using tools such as Canva or similar design platforms.
- Project management skills with a structured and organised approach.
- High attention to detail and commitment to quality.
Values
- Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
- Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
- Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
- Collaborative and influential – builds effective working relationships internally and externally, fostering teamwork and partnerships.
Benefits
- Flexible working opportunities where possible
- 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
- Enhanced sick policy
- Contributory pension scheme
- Cycle to work scheme with the Green Commute Initiative
- Personal development opportunities
The Ben Kinsella Trust prevents knife crime through education and campaigning


The Philharmonia is seeking to appoint a Box Office and CRM Manager to lead the management, development and optimisation of the Orchestra’s CRM strategy, systems and audience experience. The roles focuses on ensuring a seamless customer journey while overseeing the effective operation of the Box Office and the ongoing development of Tessitura.
This is a key role overseeing both the day-to-day operation and strategic development of the Philharmonia’s Box Office and CRM function. The successful candidate will play an important role in developing ticketing and customer strategies that maximise sales income, improve conversion and enhance the audience experience.
As a public facing member of staff, the Box Office and CRM Manager will be a key representative of the Orchestra, ensuring customers receive a welcoming, efficient and accessible service whether booking online, by phone or in person. A proven track record of delivering excellent customer service is therefore essential.
The role will also lead on the effective management and ongoing development of Tessitura, supporting audience insight, segmentation, reporting and customer journeys across the organisation. Working closely with colleagues across Marketing, Development, Finance and Concerts, the successful candidate will help ensure that customer data is used effectively to support audience growth, income generation and informed decision-making.
Previous experience of using Tessitura is essential. From hall dressing and campaign set-up to system optimisation, reporting and user support, this role will be one of the Orchestra’s lead Tessitura users. Experience of working within a Tessitura consortium would be advantageous.
Key Responsibilities
Strategic planning and implementation:
-
Work closely with Marketing and Development colleagues to develop and implement CRM strategies that support audience growth, income generation, membership retention/acquisition and fundraising objectives
-
Develop customer journeys, audience segmentation and data-led approaches that improve conversion, retention and engagement across the customer lifecycle
-
Support the development of sales forecasts, benchmarks and performance analysis, providing insight to inform campaign planning, pricing and decision-making
-
Work with Marketing colleagues to develop and implement promotions, campaigns and tracking mechanisms
-
Identify opportunities to improve efficiency, increase conversion and enhance the customer experience through CRM optimisation, automation and process improvements
-
Ensure CRM processes, reporting and audience data support the Orchestra's strategic priorities and audience engagement goals
-
Work with the Friends team to ensure membership schemes are effectively structured, maintained and optimised to support recruitment, retention and income growth
Project Management:
-
Oversee the day-to-day operation of the Philharmonia's Box Office across all performances and events
-
Lead ticket sales activity across all channels, ensuring a smooth and efficient booking experience for customers
-
Act as a senior point of contact for customer enquiries, complaints and complex ticketing issues
-
Lead on set up and implementation of new seasons, events and sales activity
-
Ensure events, pricing structures, memberships and ticketing offers are accurately implemented and maintained within Tessitura
-
Maintain high standards of data accuracy and integrity across Box Office and customer records
-
Review and improve Box Office procedures and customer-facing processes to support operational efficiency and customer satisfaction
-
Champion accessibility across all ticketing and customer service activity
Leadership & Management:
-
Work with the Senior Data & Audience Insight Manager as Tessitura co-lead for the organisation, helping to shape CRM best practice and development
-
Develop and deliver training for staff across departments to ensure confident and effective use of Tessitura and Box Office activities
-
Create and maintain clear documentation, processes and guidance to support the consistent use of CRM systems across the organisation
-
Ensure organisational compliance with relevant legislation and industry standards, including GDPR, PCI and data protection requirements
-
Keep abreast of developments in Tessitura, CRM, ticketing and audience engagement through professional networks, training and sector events, sharing knowledge and recommendations across the organisation
-
Champion best practice in customer service and audience experience, promoting a culture that prioritises welcome, accessibility and continuous improvement
Skills and Qualifications
Essential
-
Minimum three years' experience in a CRM, ticketing, audience data or related role
-
Advanced knowledge and practical experience of Tessitura
-
Experience managing and maintaining CRM systems and customer databases
-
Experience producing audience analysis, reporting and business insight
-
Strong understanding of customer relationship management principles
-
Excellent attention to detail and commitment to data accuracy
-
Strong analytical and problem-solving skills
-
Excellent communication and interpersonal skills
-
Ability to explain technical concepts to non-technical colleagues
-
Ability to manage multiple priorities and meet deadlines
-
Commitment to delivering outstanding customer experiences
-
Interest in music, culture and the arts
-
Willingness to work evenings and weekends
Desirable
-
Experience of implementing CRM upgrades or major systems projects
-
Experience working within a Tessitura consortium
-
Experience of customer journey mapping and audience segmentation
-
Experience of marketing automation and CRM-driven campaign delivery
-
Experience working within an arts, cultural or performing arts organisation
-
Knowledge of accessibility best practice within ticketing and audience services
The client requests no contact from agencies or media sales.
Location: Remote (Based in England, Scotland & Wales with some travel required).
Salary: £28,665 - £35,280 pro rata (£22,932 – £28,224 actual)
Hours of work: 28 hours (4 days)
Contract type: Permanent
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Database and Fundraising Development Officer role involves:
- Working closely with the Communications and Marketing Coordinator and Content Manager to segment data and tailor content accordingly
- Ensuring Kids Matter’s CRM (Beacon) becomes a fit for purpose tool for all things fundraising and marketing.
- Developing an excellent working understanding of GDPR and other such regulations, ensuring Kids Matter complies in how data is both collected and stored.
- Helping develop a structured and sustainable individual giving programme (both one-off and regular)
About you
Are you experienced in working with CRMs? Do you have a good understanding of digital fundraising? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Database and Fundraising Development Officer position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is 29th June 2026. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Manager).
Please see the job pack for more details on the role and application process.
We exist to reduce the impact of poverty on children in need across the UK.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a motivated and personable Philanthropy & Development Officer to join our Income Generation team at Isabel Hospice. This is an exciting opportunity for someone who enjoys connecting with supporters, developing partnerships, and helping to grow income that directly supports compassionate hospice care across Hertfordshire.
Working closely with our Corporate Partnerships Manager, you will help develop income from major donors, trusts, foundations, and community audiences. You’ll support the stewardship of supporters, contribute to funding applications, and help us engage new and more diverse communities with the hospice.
About the Role
This varied and rewarding role will include:
- Supporting relationships with existing and prospective major donors and supporters
- Researching and preparing applications to trusts & foundations
- Helping to identify and engage new community audiences
- Supporting fundraising income targets and pipeline management
- Working collaboratively across teams to gather stories, impact information, and develop supporter materials
- Maintaining accurate records using Raiser’s Edge CRM
- Representing the hospice at events and engagement activities where appropriate
About You
We are looking for someone who is:
- An excellent communicator with strong written and verbal skills
- Confident building relationships with a wide range of people
- Organised, proactive, and able to manage multiple priorities
- Passionate about delivering excellent supporter stewardship
- Creative, resilient, and motivated to help grow income
- Committed to the values and mission of hospice care
You may already have experience in fundraising, customer service, community engagement, or another relationship-focused role. Experience using fundraising databases such as Raiser’s Edge would be an advantage.
Benefits
- 27 days holiday plus bank holidays
- Pension and life assurance schemes
- Employee Assistance Programme for health and wellbeing support
- Cycle to work scheme
- Health Service Discounts
- Refer a friend bonus
If you're ready to use your experience and energy to connect communities and make a real impact, we’d love to hear from you!
We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.
Successful applicants will be required to undertake a DBS check.
For details of our inclusion statement, please see our website.
The client requests no contact from agencies or media sales.
Are you a passionate, bilingual community leader ready to make a real difference in the lives of Latin Americans and other migrant communities in the UK?
At Latin American House (LAH), culture is not just what we do, it is who we are. This is a rare opportunity to shape and lead a vibrant and innovative programme that puts community voices, creativity, and cultural pride at its heart.
About us
LAH is a community-led charity driven by and for Latin Americans in the UK. For decades, we have been supporting Latin American and other Spanish and Portuguese-speaking migrants, championing their rights, wellbeing, and inclusion. We are a small, close-knit team with big ambitions, and everything we do is rooted in the lived experiences of the communities we serve. Our work takes place across London and at our community centre in Kilburn, North West London.
About the role
This is an exciting new post that will give you the space and support to grow our Communities & Culture offer, from cultural festivals and participatory arts to community gatherings and creative workshops. You will work alongside artists, community groups, and partners to build something truly meaningful, while also playing a key role in LAH's wider organisational development.
What we are looking for
You will be bilingual in Spanish and English, with a strong understanding of the experiences, challenges and strengths of Latin American communities in the UK. You will bring experience of leading community or cultural projects or intiiatives, a collaborative spirit, and a genuine commitment to social inclusion and equity.
What we offer
In return, we offer a supportive and flexible working environment, a generous annual leave entitlement of 34 days pro rata, NCVO programme management training and deelopment opportunities in safeguarding and fundraising, and employer pension contributions through NEST.
If you have strong organisational, communication, and relationship-building skills, alongside a passion for community development and cultural participation, we would love to hear from you!
We are particularly encouraging applications from people with lived experience of migration, and welcome applications from racialised, disabled, working class and LGBTQ+ backgrounds.
We aim to contribute to the integration, social inclusion and wellbeing of Latin American and other Spanish and Portuguese-speaking migrants in the UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Primary Responsibilities
Salesforce Platform Management
· Day to day management of the Back Up Trust Salesforce system
· Implement and enforce data quality standards within Salesforce, including regular data cleansing, deduplication, and validation procedures to ensure the accuracy of information
· Create and manage flows and approval processes within Salesforce to automate business processes and increase operational efficiency
· Ensure security and compliance by continuously monitoring and managing user profiles, roles, and permissions
· Maintain comprehensive documentation of Salesforce configurations, data models, and integration processes.
· Work with various Salesforce applications (for example FormAssembly) to enhance Salesforce capabilities
· Stay updated on industry best practices and emerging Salesforce technologies, making recommendations for their adoption when appropriate
User Training, Support & Adoption
· Create and maintain user guides, training materials, process documentation, and knowledge resources
· Lead onboarding and refresher training sessions for new and existing staff
· Provide ongoing user support and troubleshooting to promote confidence and effective system use
· Identify gaps in user knowledge and recommend targeted training or process improvements
· Promote best practice use of Salesforce and associated systems across the organisation
· Gather feedback from users to improve system usability, processes, and adoption
· Champion a positive data culture and encourage consistent, accurate use of Salesforce across teams
· Develop a Salesforce adoption strategy to maximise organisational value from the platform
· Monitor system adoption and engagement, identifying opportunities to improve usage and staff capability
Reporting
· Develop dashboards and reporting frameworks that support operational performance monitoring and strategic decision-making
· Work with teams to define KPIs and reporting requirements across fundraising, services, finance, and engagement activities
· Support the development of a data-driven culture across the organisation
Governance & Data Stewardship
· Develop and maintain Salesforce governance processes, including change request management, release procedures, and prioritisation frameworks
· Support organisational compliance with GDPR and data protection requirements in collaboration with the Data Protection Officer
· Monitor and improve data governance practices, ensuring consistency of data standards across teams
Supplier & Project Management
· Coordinate system enhancements, testing, and deployments with Back-Up’s third-party Salesforce partner
· Support project delivery for future Salesforce developments and integrations
Data Protection Officer (DPO) Responsibilities
In addition to Salesforce and systems responsibilities, the postholder will act as Back Up's designated Data Protection Officer (DPO), providing leadership and oversight of data protection compliance across the organisation.
- Lead on compliance with UK GDPR and other relevant data protection legislation.
- Advise staff and leadership on data protection obligations, risks and best practice.
- Monitor compliance with organisational data protection policies, procedures and controls.
- Maintain and review the organisation's Data Protection Policy, guidelines and Privacy Statement.
- Promote a culture of data protection, data quality and responsible data management.
- Review and advise on Data Protection Impact Assessments (DPIAs) to ensure privacy risks are appropriately identified and managed.
- Act as the primary contact for the Information Commissioner's Office (ICO) and for data subjects on matters relating to data protection.
- Maintain and oversee the data breach register, ensuring incidents are managed and reported appropriately.
- Coordinate and oversee Subject Access Requests (SARs) and other data rights requests.
- Deliver training and awareness activities to support staff understanding of data protection responsibilities.
- Maintain up-to-date knowledge of data protection legislation and communicate relevant changes to the organisation.
Additional Responsibilities
In addition to Salesforce platform management, the postholder will play a key role in supporting the organisation's wider data, systems and digital transformation agenda. Responsibilities may include:
· Support the development and implementation of Back Up's wider systems and technology strategy, ensuring Salesforce integrates effectively with the broader technology landscape.
· Act as a subject matter expert on organisational data and systems architecture, helping to identify opportunities for system improvement, integration and automation.
· Support the evaluation, implementation and ongoing management of business applications beyond Salesforce, ensuring systems remain fit for purpose and aligned with organisational needs.
· Contribute to digital transformation projects, working with colleagues and external partners to improve processes, efficiency and user experience across the organisation.
· Monitor emerging technologies, including artificial intelligence (AI), and make recommendations on their appropriate and responsible adoption to support organisational objectives.
· Provide support and guidance on IT-related matters, liaising with external suppliers and managed service providers where appropriate.
PERSON SPECIFICATION
Experience
Essential
· Experience of managing the day-to-day operations of a Salesforce system; including expertise in change control and user support
· Experience of working on the continuous development of a Salesforce system
· Experience managing CRM-related projects or workstreams
· Experience of developing training and delivering workshops and one-to-one sessions with staff at all levels
· Experience of implementing, managing, monitoring and reporting on end-to-end security of Salesforce and integrated software applications
· Experience of developing effective working relationship with external development partners
· Experience of Salesforce within a non-profit context with Salesforce Nonprofit Success Pack (NPSP) or Non-profit Cloud structure, objects and functionality
· Experience with third-party form-builders such as Form Assembly
· Ability to manage testing, documentation and change processes in a structured and consistent manner
Desirable
· Experience of a large-scale Salesforce implementation project in the Not for Profit sector
· Experience of working with email marketing platforms
Knowledge and skills
Essential
· Relevant Salesforce Administrator certification
· Project management experience, with demonstrable ability to deliver projects to time and budget
· Strong analytical skills and ability to design systems and processes to facilitate data analysis
· Knowledge and experience of UK data security law and principles
· Ability to communicate technical language to non-technical audiences, visually and verbally
· Able to demonstrate good judgment and use initiative, with high attention to detail to produce accurate work of a high quality
· Be an enthusiastic, approachable and confident team player, with a willingness to learn
Desirable
· Project management qualification
Closing date: Rolling recruitment
We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
Charity Jobs will ask you for a CV & Cover Letter (saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted).
Please complete equal opportunities form on charity Jobs. This form will be kept separate from your application and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in, but it will help us improve and maintain high standards.
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?
Then working at Advance Charity could be the career choice for you!
We are looking for a Development and Fundraising Co-ordinator
Salary: £25,000 - £32,000 (pro-rata)
Location: Hammersmith Head Office
Hours: 21 hours (part time)
Contract: This is a maternity cover fixed term contract. We anticipate that you will start at the beginning of August to have a handover with the post holder and the initial contract is likely to finish in January 2027. However the post holder is planning to take another period of leave in March/April 2027 so we may require further and continued resources into that period of leave. This provides flexibility to extend the contract if that is suitable for all parties.
We recognise that many working women have commitments outside of work, so we’re open to discuss flexible working options and solutions that suit you and still suit the needs of the business. Please indicate in your supporting statement if you’d like to discuss flexible working options with the Hiring Manager, should they contact you regarding your application.
About us:
Advance Charity is a well-respected, award-winning, and innovative women-only organisation, established in 1998, providing emotional and practical support to women experiencing domestic abuse, and supporting women with short-term sentences to reduce offending.
About the role:
As the Development and Fundraising Co-ordinator, you will support statutory and non-statutory funding across Advance’s services, with oversight by the Development Manager and support from the Bid Officer. You will also provide assistance to the Head of Fundraising.
The role will support a high standard of bids are created, showing strong attention to detail, an ability to work under pressure and to demanding deadlines. You will track prospective funding opportunities, submit successful proposals, maintain consistent, regular communication with external stakeholders, and provide administrative support to the department. Key to the success of the post will be the ability to research appropriate funding streams, contribute to bid application content, and keep clear, accurate records.
Key responsibilities include (but are not limited to):
-
Conduct prospect research to identify suitable statutory and grant funding opportunities related to Domestic Abuse, Violence Against Women and Girls, Young Women and Girls and Criminal Justice by keeping abreast of research, procurement portals, and sector developments
-
Support the execution and delivery of proposals, including completing technical documents, due diligence, and social value matrices, ensuring that proposals meet agreed specifications and deadlines, as well as Advance’s quality standards
-
Assist the respective managers to review bid application processes, identify gaps, and increase efficiencies
-
Support colleagues to generate standardised, high quality funder reports and communications to funders
-
Lead on communication with Advance’s partners and internal teams to keep abreast of developments throughout the bid process
-
Oversee due diligence of funders and delivery partners
-
Support the Fundraising and Development team to maintain regular communication with existing and potential funders
-
Maintain Advance’s donor database
-
Keep up-to-date, accurate records on the progress of funding prospects and proposals
-
Take responsibility for reviewing and keep clear, accurate records of agreement documents and contracts, following the team’s processes for filing and version control
About You:
To be successful as the Development and Fundraising Co-ordinator you’ll need the below skills:
-
Excellent administrative and organisational skills and ability to plan, prioritise and workload to meet deadlines
-
Excellent attention-to-detail and accuracy
-
Good interpersonal skills and to develop strong working relationships with internal and external stakeholders
-
Strong written and verbal skills
-
Be committed to Advance’s values and ethos, with a clear understanding of safeguarding, equality, diversity and inclusion in the delivery of statutory services.
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references and confirmation of the right to work in the UK, and satisfactory enhanced DBS check.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert will be considered.
Closing Date for Applications: 2nd July 2026 *Advance reserves the right to extend the advert and/or close the advertisement early, or on the appointment of a candidate
Interviews are taking place: Week commencing 6th July 2026 (this may be subject to change)
We recognise that women often only apply to roles if they meet 100% of the criteria (whereas men apply if they meet only 60% of the requirements). We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have additional needs, please email the Talent Acquisition Team and we will aim to make the necessary arrangements to accommodate your needs.
What we can offer you - Employee Benefits:
-
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
-
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
-
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
-
Pension scheme
-
Enhanced maternity/adoption provision
-
Access to our Employee Assistance Programme
-
Access to Yoga/Meditation and many more activities on our wellbeing online platform
-
Employee eye-care scheme
-
Clinical supervision for front line staff and first line management roles
-
Refer a Friend Scheme - £250 for each referral who passes probation
-
Organisation wide away days
-
Thorough induction and training
-
Career development pathways
Diversity, Inclusion and Equal Opportunities
We value diversity and believe the variety of ideas, perspectives and experiences it brings creates an effective environment in which talents can be fully utilised to achieve our goals.
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers, to share this commitment. We follow rigorous safer recruitment practices, including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: X3 Permanent
Location: We are advertising three roles in Manchester, London, and Liverpool
Interviews: Please check our careers site for interview dates for each location
Join The King’s Trust as a Delivery Partnership Development Manager and play a pivotal role in expanding the partnerships that power life-changing opportunities for young people. Sitting at the heart of our Delivery Partnerships team, you will lead the development of high-quality, commercially viable partnerships across priority locations, ensuring we can reach more young people with impactful employability programmes. This is a highly visible role where strategy meets delivery: shaping local partnership plans, unlocking employer and training opportunities, and driving measurable impact at scale.
You will translate strategy into clear, deliverable plans and performance outcomes. Working closely with internal teams and external partners, you will identify growth sectors, build strong employer networks, and develop compelling partnership proposals and agreements. Your work will directly influence how effectively we connect young people to jobs, training and work experience, while maintaining strong standards in safeguarding, compliance, and inclusion.
We’re looking for a commercially minded, purpose-led leader who brings strong stakeholder management, analytical thinking, and the ability to turn insight into action. You will combine partnership development expertise with a genuine passion for supporting young people, alongside the confidence to influence others, deliver on key performance metrics, and produce results in complex environments. This role is ideal for someone who thrives on building relationships, creating opportunities, and driving tangible social impact.
This role will suit someone who:
- Has experience developing partnerships across employers, training providers or sector networks
- Brings strong commercial acumen, with the ability to build proposals, budgets and agreements
- Understands the barriers facing young people and is motivated to create meaningful change
- Is confident working with data, insight and labour market trends to inform decisions
If you want to combine leadership, partnership development and social impact in a role where your work directly improves young people’s futures, this is a powerful opportunity to do exactly that.
What happens next?
Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Delivery Partnership Development Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of Delivery Partnership Development Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
We are looking for a Data Management Officer to support the effective use of organisational databases and systems, working closely with the Data Quality Improvement Manager. The role will play a key part in supporting colleagues to access and use data systems effectively, administering platforms including StaySafe, and contributing to organisation-wide reporting.
The postholder will support service delivery by ensuring data quality, maintaining systems, and providing accurate reports to managers and senior leadership, helping inform decision-making across the organisation.
Applicants should have experience working with Microsoft Office systems and CRM databases, with a strong understanding of the importance of data quality and attention to detail. You will need good communication skills, the ability to work independently and collaboratively, and a proactive approach to improving ways of working.
The role will involve:
- Supporting staff with access to and use of databases and systems
- Acting as a first point of contact for database queries
- Maintaining dashboards and carrying out data quality checks
- Administering the StaySafe lone working system and supporting staff to use it effectively
- Producing regular and ad-hoc reports to support service delivery and organisational performance
- Delivering database training and supporting continuous improvement in data processes
Closing date: Sunday 21st June (11:59pm)
Likely interview date: Tuesday 30th June
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Evaluation Manager
Reports to: Senior Evaluation Manager
Salary: £44,100
Contract: 24 months full-time (Fixed Term Contract).
Location: Central London, Hybrid*
Closing date: 5pm on Monday 22nd June
Interview dates: Week commencing Monday 6th July
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don’t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn’t have to be this way.
The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed. We then need to work with the right people that can make change happen, across systems, policies and practice, to have a real impact on reducing violence affecting children’s lives.
The evaluation team designs and implements the processes which assess the evidence for the fund’s various funding rounds. The team is also responsible for assessing, appointing, monitoring and the quality assurance of complex and rigorous impact evaluations from experts in the field.
As an integral member of our evaluation team, you will be part of making sure we make the best decisions about what we fund, design and execute the evaluations to learn from it about what works to prevent youth violence.
Key Responsibilities
The core of your job is to ensure that we commission and deliver high-quality evaluations so that we can find out the very best ways to prevent young people and children from becoming involved in violence.
As an Evaluation Manager, you will:
-
Support the evaluation team to design and implement the processes for assessing the quality of evidence underpinning applications organisations make for funding.
-
Provide recommendations on which applications should be approved for funding based on your assessment.
-
Choose the best evaluation partner for each project.
-
Lead the development of the evaluation design with grantees and evaluators.
-
Review regular monitoring reports from evaluators and provide approval for payments, making sure their milestones are effectively achieved, and the work stays on budget.
-
Serve as the main point of contact for the evaluation partner, providing a rigorous review and feedback on the report and ensuring that it is an accurate reflection of the learnings from the project.
-
Support the evaluation team in the development of the principles and protocols we need to deliver robust and respected evaluations.
About you
You’re this sort of person who is:
-
Committed to preventing young people and children from becoming involved in violence: You’re passionate about the impact of prevention and early intervention. You don't want your days to pass without making a difference.
-
Experienced in evaluation: You have a strong knowledge and technical expertise in evaluation methodologies, including the ability to critically appraise the design of randomised control trials and related approaches.
-
Really know what makes great research and quality evidence: You can design and draft high-quality research proposals, including the sample, measurement and analysis. You’re confident in assessing the quality of evidence that underpins interventions and can guide decisions on grant applications.
-
An excellent communicator: You can produce technical documents that accurately report methodological and statistical information. You will combine this with experience of communicating complex evidence and analysis in a simple and accessible format to non-experts.
-
Highly organised and likes working in a team: You have excellent project and time management skills with the ability to deliver high-quality work in a fast-paced environment. You’re a valuable addition to any team by supporting others and working collaboratively. You’re flexible and able to work on your own initiative.
-
Committed to equality, diversity and inclusion: You believe and act in a way that celebrates and encourages a range of experiences, views and values.
You may have, but they are not essential:
-
Good knowledge and understanding of crime, serious or other relevant areas. This could include areas such as such as RSHE and harmful relationship behaviours, child development, parenting or children’s mental health from fields such as psychology, neuroscience or education research.
-
Experience of commissioning evaluation or designing your own research: This includes managing research and analysis from external contractors. Experience designing and carrying out your own research would be an asset, as would experience in the ethical review process.
-
Great quantitative analysis skills: This includes experience using advanced analytical software such as R, Stata or SPSS
-
Knowledge and understanding of intervention and prevention science
-
Knowledge and experience of evidence synthesis: You know the different approaches and have carried out your own evidence synthesis projects.
While it’s not a criterion, we’re especially interested to hear from applicants who have experienced youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Hybrid Working Details
The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
To Apply
To apply, please send a CV, answer the applications questions below, and complete the monitoring form by clicking on the "Apply for this" button by 5pm on Monday 22nd June.
When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
- Tell us about why you want to work at the Youth Endowment Fund, and any experience you have that demonstrates your commitment to preventing youth violence.
- Tell us about your experience in designing, commissioning and managing evaluations. We’re particularly interested in hearing about the methodologies and tools you’ve used to ensure evaluations are rigorous and produce robust evidence.
- How do you ensure that your work – whether technical analysis or collaborative evaluation management – is inclusive and accessible?
Interview Process
Shortlisted candidates will be sent a technical task to complete before the interview. Interviews will take place on Monday 6th or Tuesday 7th July 2026.
PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.
Benefits Include
- £1,000 professional development budget annually
- 28 days holiday plus Bank Holidays
- Four half days for volunteering activities
- Employee Assistance Programme – 24hr phone line for free confidential support • Volunteering days - 4 half days per year
- Death in service - 4 times annual salary
- Flexible hours. Core office hours 10am – 4pm
- Financial support including travel and hardship loans
- Employer contributed pension of 5%
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.
Play a leading role in shaping the future of Saferworld’s philanthropic partnerships and help drive funding that supports peacebuilding around the world. This is an exciting opportunity for an experienced relationship builder to grow a high potential income stream with real global impact.
Saferworld works to prevent violent conflict and build safer lives across Africa, Asia and the Middle East. As our Philanthropy Manager, you’ll join a committed, values‑driven team working in solidarity with people affected by conflict. You’ll lead on a portfolio of established philanthropic partners while also identifying and cultivating new opportunities that align with our mission and principles.
This is a role with genuine scope for creativity and innovation. You will shape cultivation strategies, co‑create funding opportunities with colleagues and partners, and represent Saferworld externally to deepen relationships and secure high‑value, multi‑year support. You will also help position the organisation to engage high net‑worth individuals, foundations and donor‑advised funds as we diversify our income.
Working closely with programme, policy, communications and finance teams, you will ensure our proposals, reports and donor care reflect the quality, impact and integrity of our work. A smaller part of your role will involve overseeing individual giving and gifts in wills, supported by the Funding Officer.
If you are motivated by building meaningful partnerships, influencing change, and contributing to a more peaceful world, this role offers the chance to make a tangible difference while shaping a growing area of work at Saferworld.
The client requests no contact from agencies or media sales.
We are currently recruiting for an ambitious and proactive Fundraising Manager. Reporting to the PBI UK Director, the Fundraising Manager is a permanent, full-time position. You will take the lead on PBI UK's fundraising strategy, managing a portfolio of low to mid-level trusts, foundations, and individual donor relationships, while supporting the Director and wider team on the engagement and stewardship of high-level partnerships. Day-to-day, the role spans grant writing, donor reporting, prospect research, donor stewardship, campaign management — including biannual match-funding campaigns — and keeping the fundraising pipeline and contact management systems up to date.
You'll also represent PBI UK in the organisation's international Fundraising Working Group and deliver a high-quality supporter experience through online communications and fundraising events, making this a varied and impactful role at the heart of an organisation dedicated to protecting human rights defenders at risk.
Start date
ASAP after 1 September 2026
How to apply
Please send us a copy of your CV, as well as a cover letter of no more than two pages, addressing how you meet the essential attributes and telling us about your skills and experiences.
Full details of how to apply in the Job Description attached
Closing date: 5pm GMT, 24 June 2026
Provisional timeline
-
W/c 13 July - first round interviews
-
14th or 15th July - written test
-
W/c 20 July - second round interviews, if necessary
The client requests no contact from agencies or media sales.