Database development manager jobs in London, greater london
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We're looking for a Skilled Volunteer Manager to lead the day-to-day delivery of Link UP's Skilled Volunteering Programme, matching incredible Skilled Volunteers with Social Good Organisations (SGOs) to deliver projects that really make a difference. You'll own the full project lifecycle, from the first exploratory conversations and thoughtful matching all the way through to project completion and impact reporting. Alongside this, you'll help us deepen the programme in different boroughs and strengthen the systems that keep it all running smoothly.
This is an exciting role if you thrive on building relationships, solving problems, managing systems and developing processes, care about details, and like turning good ideas into real results. You'll work closely with the Head of Skilled Volunteering and collaborate across the wider Link UP team, including Communications and Events.
About Link UP London
At Link UP London we build stronger more resilient communities. By connecting small Social Good Organisations or SGOs (i.e. charities, Community Interest Companies, community groups and social enterprises) with Skilled Volunteers, we help these organisations access the skills they need, when they need them, to address strategic and operational development issues and build capacity and resources. Our Skilled Volunteers have a range of professional backgrounds (HR, finance, comms, marketing, legal, data, IT and many more) and want to apply their skills and expertise to make a positive difference in London. This means that the organisations are better equipped to tackle the multiple challenges of inequality facing their communities and the Skilled Volunteers have a meaningful volunteer experience that fits into busy schedules.
We connect skills to SGOs in 3 main ways main including:
- Skilled Volunteering Programme: Short-term, structured volunteering engagements.
- Social Impact Solutions: Our corporate programme provides structured skills-based employee volunteering opportunities in a range of formats.
- Events: Including Lunch & Learn webinars that allow professionals with limited time to share their expertise on topics of relevance to SGO capacity development, in-person workshops and community learning and networking events.
We work in all boroughs and the city of London with 95% of organisations we support addressing issues of poverty, vulnerability and marginalisation.
Role Details
Title: Skilled Volunteer Programme Manager
Time Commitment: Full time (with the option of 4 days a week)
Locations: Hybrid – remote and in-person (minimum 2 days per week in our Battersea office, with travel across London as required)
Salary: £33,000 full time with the option of pro rate @ 4 days a week
Responsibilities
- Programme delivery: Own the end-to-end matching process from first conversations with volunteers and organisations, through project scoping and agreements, to monitoring live projects and collecting feedback, ensuring fast, high-quality matches and strong relationships throughout.
- Growth & expansion: Lead research and planning for expansion in different boroughs, working with volunteers and the Head of Skilled Volunteering to identify opportunities and build relationships in communities.
- Pipeline & impact: Keep a healthy flow of projects and volunteers coming in, track diversity and reach, and contribute to regular impact and performance reporting.
- Communications & events: Work with the Comms team to promote the programme and represent Skilled Volunteering at events and in the community.
- Systems & continuous improvement: Maintain the programme's key systems, documentation, and data, and help identify better tools and processes to support the programme’s development.
- Strategic contribution: Play an active role in shaping the Skilled Volunteering model and Link UP's wider strategy and growth
Person Specification
Essential:
- At least 3 years' professional experience managing programmes or projects, ideally in a volunteering, community, or charity setting
- Strong relationship-management skills, with the ability to work confidently with a range of stakeholders
- Excellent organisational skills and the ability to manage multiple projects simultaneously
- Clear and effective written and verbal communication skills
- Detail oriented while being able to understand the big picture
- Proven experience working with data, feedback systems, and reporting frameworks
- Confident with CRM systems and using these to track activity and gather data
- A proactive, solutions-focused approach to problem-solving
- An understanding of organisational development — i.e. how strategy, systems and processes evolve to support an organisation’s growth
- Some direct experience with the charity sector
- The ability to be at the Battersea office a few times a week with the ability to travel around London as needed
Good to have:
- An understanding of volunteering and Skilled Volunteering in particular, and ideally experience in volunteer recruitment
- A good understanding of the charity sector including opportunities and challenges faced by small organisations today
Qualities that are a good fit with our team:
- Personable, warm, caring, friendly
- Hardworking, dedicated, committed
- Entrepreneurial
- Professional
How to Apply
Please submit an up to date CV and Cover Letter (max 2 pages) addressing your suitability for this role, paying close attention to the job description and eligibility specifications detailed above.
Please note that applications submitted without a cover letter will not be considered and that cover letters that are clearly AI generated will be discarded.
Harnessing professional skills for social good
About Us
We are an environmental charity with science at our heart. We help people to take action to protect the nature around them; by connecting them with it and giving them the tools they need to do so. We passionately believe in citizen science and are leaders in it. Our current focus areas include helping to create nature-friendly urban spaces, growing the impact of internationally known citizen science programmes such as Freshwater Watch, developing early career scientists and sharing learning internationally, and working with partners to advance the science, tools and thinking behind citizen science.
Role purpose:
To drive the growth of income from businesses, local authorities and public sector funders by identifying, developing and securing strategic partnerships. The role will build high-value relationships, generate new funding opportunities, and lead the development of compelling proposals, working closely with colleagues across Earthwatch to convert opportunities into longterm partnerships and sustainable income. This role will focus on building connections and opening doors, working closely with the Director to convert opportunities into funding to meet organisational targets.
Key deliverables:
Partnership Management and Development
- Lead on building and maintaining positive relationships with existing contacts in businesses, local authorities, and other partners in line with organisational priorities.
- Carry out excellent stewardship and management of partnerships, overseeing delivery plans, strategic activities and routine partnership activities.
- Lead all aspects of the partnership development process, including prospect research, proposal development and pitching, ensuring a seamless pathway from opportunity identification to funding secured.
- Cultivate relationships with other charitable organisations to expand Earthwatch’s network of partners and collaborate on joint environmental initiatives.
Proposal Writing and Project Development
- Lead the preparation of compelling funding proposals, tailored to meet the specific interests and priorities of potential partners.
- Ensure proposals are timely, impactful, and demonstrate clear outcomes.
- Work closely with the Finance team to develop accurate project budgets, ensuring all proposals are cost-effective and financially viable.
- Manage a portfolio of prospects and funding opportunities, contributing to agreed annual income targets.
Sector Awareness and Marketing
- Monitor plans and strategies from businesses, local authorities and government bodies with a view to spotting opportunities for partnership working.
- Collaborate with the Communications teams to create high-quality marketing materials that support partner engagement and public relations.
- Represent Earthwatch at partner and networking events.
Monitoring and Reporting
- Oversee the end-to-end grant management process, including timely submission of progress reports and financial narratives to ensure full compliance with donor requirements.
- Maintain a comprehensive reporting process via the CRM, providing accurate income generation updates, dashboards, and pipeline forecasts.
- Monitor environmental and sustainability issues in the media including emerging policies, trends and the performance of organisations with whom we have relationships.
Collaboration and Team Support:
- Work closely with colleagues across the organisation, particularly the Income Generation, Programmes, Communications, and Finance teams, to ensure that funding proposals and reports are aligned with Earthwatch’s programs and objectives.
In undertaking these roles, the postholder should also have regard to:
- Acting as an ambassador for the work, vision and values of Earthwatch Europe.
- Ensuring continuous development of skills and knowledge required for the post, undergoing training and performance review as required.
- Working within all the policies and procedures of Earthwatch Europe, ensuring compliance with health & safety policies and all legal and contractual obligations associated with the post.
- Collaborating with other Earthwatch teams to ensure effective delivery of partnership programmes.
- Carrying out any other reasonable duties commensurate with the level of responsibility of the post, as requested by the postholder’s line manager.
Please see the full job description attached.
Applicants must have the right to work in the UK; Earthwatch is unable to support visa applications.
Earthwatch is committed to making any adjustments we can for short-listed candidates, to facilitate participation in our interview process. Only shortlisted candidates will be contacted.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.
We are now seeking a Digital & Data Transformation Manager to provider leadership for our digital systems, data automation, cybersecurity protocols and AI adoption.
The role
As Digital & Data Transformation Manager you will have an ability to influence in digitisation, data and IT and work cross-organisationally with Care/Housing operations, Finance, HR, suppliers, Trustees and Executive leadership. Our need is to co-create the digital strategy, influence ways of working and problem solve at a practical level. This role will lead and add momentum to the digitisation of Keychange. The process has begun and this role will coordinate and add cultural sensitive impetus to the change. We want to multiply the gains already made to continue the transformation of the organisation.
The focus of the role includes:
- Digital and data transformation, including identifying emerging digital technologies that can support or enhance our operations and the development of a digital organisational dashboard
- Digital and data management, including data protection governance, data security and data management
- Operational delivery, including oversight of our outsourced IT contractor and technical management of our intranet development
This is a management role with real impact – both within Keychange and ultimately in the lives of people we support.
About you
We are looking for a values-led manager who brings:
- Experience in leading the development of digital systems, information governance, cyber-security improvement or digital transformation in a charity, care, housing, education or public sector environment
- Strong supplier-management skills
- Working understanding of cyber-security governance
- Ability to explain technical and governance issues clearly to non-technical and non-IT colleagues
- Ability to work at both management and practical implementation levels
You will be someone who combines strategic digital and data management with high standards of support, and who leads with integrity, humility and purpose.
What we offer
- Flexible hybrid working, generally at least one day in London Central Office, with family friendly working arrangements available
- Employee assistance programme (EAP) and life insurance
- Contributory pension scheme, up to 5%, with matched employer’s contribution up to 5%
- Enhanced sick pay for up to four weeks, in accordance with our sickness procedure
Please see the attached job pack for a full job description and person specification, and more information about how to apply. Please note that we reserve the right to close applications early, so we recommend that you apply at your earliest opportunity. This job advert will close on 6 September 2026. In-person interviews will take place on 17 September 2026.
All applicants need to be able to evidence the right to work in the UK. At this time we are not able to offer sponsorship for this position.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
About Us
We are an environmental charity with science at our heart. We help people to take action to protect the nature around them; by connecting them with it and giving them the tools they need to do so. We passionately believe in citizen science and are leaders in it. Our current focus areas include helping to create nature-friendly urban spaces, growing the impact of internationally known citizen science programmes such as Freshwater Watch, developing early career scientists and sharing learning internationally, and working with partners to advance the science, tools and thinking behind citizen science.
Role purpose:
To play a pivotal role in growing income from trusts, foundations and statutory funders by proactively identifying opportunities, cultivating high-value relationships and developing compelling funding proposals that align with Earthwatch's strategic priorities. This role will focus on raising funds from trusts and foundations, working closely with the Director to meet organisational funding targets.
Key deliverables:
Relationship Development and Management:
- Identify and develop new funding opportunities and build relationships with trust, foundation and statutory funders at a senior level.
- Manage all aspects of the trusts and foundations fundraising cycle, including prospect research, application development, stewardship, retention and long-term funder engagement.
- Cultivate relationships with other charitable organisations to expand Earthwatch’s network of partners and collaborate on joint environmental initiatives.
- Maintain excellent stewardship of funders through regular communication, impact reporting and relationship management, supporting long-term engagement and repeat funding.
- Represent Earthwatch at donor and networking events.
Proposal Writing and Grant Applications:
- Lead the preparation of compelling funding proposals, tailored to meet the specific interests and priorities of potential funders.
- Ensure proposals are timely, impactful, and demonstrate clear outcomes.
- Work closely with the Finance team to develop accurate project budgets, ensuring all proposals are cost-effective and financially viable.
- Manage a portfolio of prospects and funding opportunities, contributing to agreed annual income targets.
Monitoring and Reporting
- Oversee the end-to-end grant management process, including timely submission of progress reports and financial narratives to ensure full compliance with donor requirements.
- Maintain a comprehensive reporting process via the CRM, providing accurate income generation updates, dashboards, and pipeline forecasts.
Collaboration and Team Support:
- Work closely with colleagues across the organisation, particularly the Income Generation, Programmes, Communications, and Finance teams, to ensure that funding proposals and reports are aligned with Earthwatch’s programs and objectives.
In undertaking these roles, the postholder should also have regard to:
- Acting as an ambassador for the work, vision and values of Earthwatch Europe.
- Ensuring continuous development of skills and knowledge required for the post, undergoing training and performance review as required.
- Working within all the policies and procedures of Earthwatch Europe, ensuring compliance with health & safety policies and all legal and contractual obligations associated with the post.
- Collaborating with other Earthwatch teams to ensure effective delivery of partnership programmes.
- Carrying out any other reasonable duties commensurate with the level of responsibility of the post, as requested by the postholder’s line manager.
Please see the full job description attached.
Applicants must have the right to work in the UK; Earthwatch is unable to support visa applications.
Earthwatch is committed to making any adjustments we can for short-listed candidates, to facilitate participation in our interview process. Only shortlisted candidates will be contacted.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We are recruiting for an experienced and organised Student Records Manager who will lead and manage the NIoT’s operational delivery of student records within Registry. The postholder will ensure that all aspects of student records and student funding at the NIoT are compliant with rules and regulations and that processes are efficient.
About us
The National Institute of Teaching (NIoT) has an unswerving commitment to high quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system.
The Registry team at the NIoT plays a crucial role in the mission of the NIoT by delivering services which support the administration of student records from enrolment through to graduation. The Registry ensures that all aspects of the student lifecycle meet regulatory requirements and provide an exceptional student experience.
About the role
We are recruiting for a Student Records Manager to lead and manage the NIoT’s operational delivery of student records within Registry. The postholder will ensure that all aspects of student records and student funding at the NIoT are compliant with rules and regulations and that processes are efficient. The postholder will be the main point of contact for Faculties and NIoT staff in relation to student records and student finance. The postholder will be expected to work closely with colleagues across the NIoT to ensure that processes and procedures support the delivery of an exceptional student experience.
Essential Criteria:
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A commitment to the aims of the National Institute of Teaching.
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An interest in the education sector and a belief in the value of teachers and school leaders.
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A bachelor’s degree, or equivalent.
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Substantial experience of operations and management of student administration, particularly in student records and student finance.
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Strong understanding of UK higher education regulations and significant experience of Student Finance England regulations and processes.
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Excellent interpersonal and communication skills.
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Excellent organisational skills and attention to detail.
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Ability to receive, understand and convey information that needs careful explanation or interpretation e.g. procedures or regulations and provide guidance to others.
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Strong relationship management skills, including communication, engagement, facilitation and negotiation skills.
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Knowledge of data protection regulations and best practices in handling sensitive information.
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Experience of managing complex administrative processes in an educational setting and managing large data sets.
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Experience of planning, prioritising and organising team tasks to meet deadlines and monitor service delivery and quality.
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Proficient in the use of MS Office software packages, such as Word, Excel and Outlook.
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Experience of using and developing a management information system or CRM system.
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Experience of managing, analysing, interpreting and presenting data.
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The ability to problem solve and resolve both operational and strategic issues.
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Experience of designing and delivering improvements to processes and/or services.
Desirable Criteria:
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Experience within a student administration role in Higher Education at a managerial level.
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Experience of policy development and implementation.
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Experience of project management.
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Evidence of continued professional development.
This is an exciting opportunity for candidates looking to further develop their managerial experience within a fast-paced specialist higher education institution, and who wish to utilise their skills and expertise in registry and student finance operations. This is an opportunity to grow your skills in system development and management within a supporting and development focused environment.
Key benefits:
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Highly competitive pay and pay progression opportunities.
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Flexible start and end working times.
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Flexible working opportunities, including hybrid working.
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At least 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service.
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Entry to the Local Government Pension Scheme.
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A stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.
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Excellent opportunities to develop your skills and experience and to progress your career.
The National Institute of Teaching is committed to creating a diverse environment and ensuring that all qualified applicants receive equal consideration for employment. We are committed to fair and inclusive recruitment practices and are open to job shares, secondments, part-time, and flexible working schedules.
We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.
Location: Within commutable distance of one of our campuses in Beckenham, Birmingham, Blackburn, Doncaster, Redcar, Bristol or Bradford.
Contract: Fixed term for 4 years due to funding.
How to apply
For more information and to apply online, please visit our vacancies page.
Closing date: 4.00pm on 17 August 2026.
Interview date: 1 September 2026.
We reserve the right to close this vacancy early if we receive a high volume of applications.
Candidates must already have the right to work in the UK, as we are unable to offer visa sponsorship for this role.
This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.
Cloudesley is recruiting a new permanent, part-time Finance Manager (2.5 days per week). This varied role includes regular financial management tasks, reporting, budget setting, liasion with property and investment managers and lawyers, as well as policy development and advising Trustees on strategic issues.
About Cloudesley
Cloudesley is an independent charitable trust that makes grants to people, organisations and churches in Islington of c. £ 2million per year. Our grants budget is split equally between our Health and Church Grants programmes.
In June 2025, Cloudesley’s total assets were £57 million and the annual gross income was £1.5 million. Currently, around half of Cloudesley's endowment is held in financial market investments managed by Cazenove, and the other half is in c. 90 residential properties on the Cloudesley Estate in Islington. To fund its work, the charity uses income and a prudent element of capital gains generated from both the investments and properties.
This is an interesting time to be joining Cloudesley as it continues to manage its finances to ensure it can support both current and future needs in Islington, implements its property strategy, and helps to respond to the multiple challenges facing people, organisations and churches in Islington.
Finance Manager role
This wide-ranging role includes:
- Administration of regular financial transactions, including relating to grants and the charity's property assets
- Preparation and monitoring of annual budget
- Production of management accounts and a variety of financial, investment and property reports
- Preparation of draft annual accounts and work with the auditor
- Working with the charity's investment and property managers
- Working with a range of external advisers and lawyers on property matters
- Developing and advising on financial and endowment strategies
Staffing, governance and history
Cloudesley has a small team of four permanent staff. Staff work on a hybrid basis, with part of each week spent at the charity's office in King's Cross.
The charity has up to 15 Trustees at any one time, and a single corporate Trustee, Richard Cloudesley Trustee Limited. The Board of Trustees meets three times a year, and the Finance and Endowment Committee and Grants Committee meet quarterly.
The charity dates back to 1517, when Tudor yeoman and Islington resident Richard Cloudesley wrote his will and left two 'Stony Fields' to Trustees.
Cloudesley is an independent grant-making charity. We support people, organisations and churches in Islington
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CDI is implementing a new cloud-based case management system, and the Data and Insight Manager will lead its rollout across the organisation. This is a unique opportunity for someone who enjoys combining data, people and storytelling. You will own the CRM, build reporting and dashboards, develop meaningful organisational insight, and build the relationships that help colleagues use data with confidence. Through your work, you’ll help CDI tell the story of its impact on children, young people and families while supporting better decisions across the organisation. The post holder will also act as Deputy Data Protection Officer.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Westminster, London
Contract: Permanent, Part-time
Salary: £33,376 per annum for 32 hours per week over 4 days, based on an FTE salary of £41,720 per annum (NJC Scale Range 27–29) inclusive of London Weighting, pension and other benefits.
Hours of work: This is a flexible role of 32 hours per week, over 4 days (8hrs per day)
Annual leave: 35 days including bank holidays / Statutory Holidays (pro-rata for part time)
Closing Date: Monday 10th August 2026
JOB PURPOSE
This is a pivotal role within The Passage’s Fundraising Team, created to help support the transformation of our supporter data systems and ensure we become a more data informed, insight driven organisation and fundraising team. You will be the main contact for the fundraising CRM working with the fundraising team and other teams within The Passage such as finance and IT to ensure the smooth running of all systems and processes.
As the dedicated data and CRM Manager for Fundraising and Communications, you will support colleagues with reporting, analysis, campaign set-up and selections, and data strategy. Your work will ensure our data is accurate, accessible, and GDPR-compliant, enabling smarter decision-making, improved supporter journeys, and to help grow income. You will also be working with the Marketing and Communications team to implement email soft opt-in for our supporters. This is a unique opportunity to shape how we use data to engage, retain, and grow our supporter base at a time of exciting change.
MAIN DUTIES
1. Fundraising CRM Project Leadership
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Manage and maintain the current Salesforce system, ensuring it remains functional, accurate, and fit for the purposes of stewarding donors and maintaining accurate records of donations
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Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals.
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Document workflows, integrations and processes to ensure the long-term sustainability and usability of the system for vital processes such as donation processing and gift aid
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Work with IT and the fundraising team to evaluate onboard 3rd party platforms to support fundraising initiatives. Ensure any changes are approved with senior stakeholders and documented.
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Be a custodian of GDPR within the Fundraising team and be the main point of contact with The Passage’s Data protection lead and ensure all policies and procedures are up to date and in line with current fundraising regulations.
2.CRM and Data Management
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Work collaboratively with the IT team and procurement team as the fundraising representative to recommend improvements to the current CRM and any other related projects.
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Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance.
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Ensure ongoing system performance and data integrity by embedding data hygiene routines and best practices.
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Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting.
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Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency.
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Work on system migrations and leading on maintaining proper process structures and documentation during those transitions. Keep track of installed packages, security keys, and their passwords and related administrative processes.
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Be responsible for all data imports from our 3rd party platforms, ensure that data is uploaded in line with regular upload schedule in an accurate manner.
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Work with the Marketing and Communications team to help implement soft opt-in
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Manage one database volunteer to complete database tasks.
3. Data Selections, Segmentation and Campaign Support
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Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events.
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Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting.
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Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities.
4. Reporting and Insight
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Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results.
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Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking.
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Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight.
5. Cyber Security
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Work closely with the IT team to manage security/GDPR of the Fundraising crm
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Develop knowledge in this area and undertake training as required.
6. Other Duties:
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Provide ad-hoc administrative support to the Fundraising and Communications team.
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Support and attend fundraising events as required.
GENERAL RESPONSIBILITIES
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Stay up to date on policies/news/regulations relating to the role
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Work with the Supporter Engagement Officer on shared tasks and provide reports as required and troubleshoot any issues
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Proactively flag any data integrity issues with Line Manager and help develop action plans as required.
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Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.
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Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
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Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
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At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator
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Undertake any other duties that may be required which are commensurate with the role.
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In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
Note: This Job Description summarises the main responsibilities of the role at the time of writing. As the organisation and digital activity continue to develop, the role may evolve in consultation with the postholder.
Person Specification:
This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement please address criteria E1 to E10 and K1 to K9, giving evidence of your experience and abilities and demonstrating your understanding and knowledge.
EXPERIENCE
E1 Experience of using a database to accurately enter and manage data
E2 High level skills related to data management and handling
E3 Working extensively with Fundraising CRM system
E4 Implementing policies and procedures
E5 Running reports and analysing data.
E6 Understanding of data protection and GDPR principles
E7 Working with Salesforce, ideally with Administrator certification. (Desirable)
E8 Experience supporting or leading database/system improvement projects, including implementation or migration (Desirable)
E9 Experience of onboarding 3rd party platforms with GDPR compliance and collaboration with IT
E10 Experience of working in the charity sector (Desirable)
KNOWLEDGE
K1 Ability to prioritise and organisational skills, remaining calm under pressure
K2 Team working skills with a positive and collaborative approach.
K3 Interpersonal and communication skills, both verbal and written.
K4 Standards and procedures for payment card processing, electronic payments (e.g. BACS, bank transfers), banking and handling cash securely.
K5 Individual giving and/or other types of fundraising.
K6 Up to date knowledge of GDPR compliance and soft opt-in
K7 Relevant regulations, legislation and professional codes of practice.
K8 IT proficiency, especially Excel, Word and Outlook.
The client requests no contact from agencies or media sales.
Love data, systems, and donor insight? Step into a pivotal new role powering Cranleigh’s ambitious fundraising growth.
This role will build the systems, data and insight that make high-value fundraising scalable and reliable. As operational lead in a small Development team you'll own CRM, prospect research and gift processing so fundraisers can focus on relationships and income. The post offers the chance to shape a new function at Cranleigh and support Capital and Bursary programmes.
What you'll be doing
You will be the operational engine of the Development & Fundraising team, responsible for maintaining accurate supporter records, ensuring gifts are processed and producing insight that improves donor experience, strengthens stewardship and enables forecasting for campaigns.
You will manage CRM operations and online giving, develop regular performance and financial reports, lead prospect development and donor pipeline work, process and reconcile income with Finance and manage Gift Aid, and turn data into segmentation and recommendations that increase engagement. You will draft and maintain fundraising policies and procedures and liaise with Events colleagues to support donor-facing activity.
What we're looking for
Essential
We seek practical experience in fundraising operations, CRM or data roles, confidence with complex datasets and CRM systems, strong numeracy and analytical skills, clear communication, discretion with confidential information and a commitment to safeguarding
Desirable
CRM implementation, prospect research and Gift Aid familiarity. Experience with ToucanTech or iSAMS and familiarity with HMRC Gift Aid rules are advantageous.
About the team
The small, collegiate Development team reports to the Development Director. You will work closely with the Senior Fundraising Manager, Finance, Events and senior leaders to deliver a joined-up donor experience and measurable income growth.
What we offer
• The opportunity to shape a brand-new operational function from the ground up, turning donor data and insights into transformative campaign success at Cranleigh.
• Work on an attractive campus in the Surrey Hills within an active day and boarding school community.
• Competitive benefits package
About us
Cranleigh is an independent day and boarding school based in the Surrey Hills. The school is expanding campus facilities and increasing bursary provision to broaden access to a Cranleigh education.
Cranleigh offers a supportive community environment and also a wide range of benefits
For further details about the role and to apply, please click apply which will take you to our website.
Candidates are requested to submit a brief letter of application (no more than one side of A4), together with the online application and supported by a full CV (via the ‘Apply now’ button on the website) as soon as possible and no later than 9:00 am 1st September. Applications are considered as they are received and therefore the vacancy may close sooner than advertised.
Cranleigh School recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.
All applicants must have the right to work in the UK.
The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The post holder will be subject to a DBS check.
An opportunity to join a dynamic and successful fundraising team within a major national prison reform charity.
We work to create a just, humane & effective prison system; and we do this through influencing decision-makers, opinion formers and the public to:
- Reduce the use of prison.
- Improve conditions for prisoners.
- Promote equality and human rights in the criminal justice system.
This role is the operational and data backbone of the Development/Fundraising team at the Prison Reform Trust. The post-holder will own the fundraising CRM (Beacon) and the accuracy of the income records that flow through it, will keep our donor administration and stewardship running smoothly, and will ensure that day-to-day contact with supporters is handled promptly and well. Working closely with the Head of Development, the postholder helps identify opportunities to deepen donor relationships, and supports the events and research activity upon which PRT’s fundraising relies.
To achieve positive change for people in prison and the wider criminal justice system.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Job description
Overall purpose of role
As WeProtect Global Alliance Fundraising and Grants Manager,you will:
- Lead the day-to-day management of a multi-donor grant portfolio (restricted and unrestricted) to ensure donor obligations are met in full and on time.
- Optimise and maintain grants management systems (calendars, trackers, templates, CRM, workflows) proportionate to a small organisation operating at global scale.
- Produce and co-ordinate high-quality donor reporting and contribute to renewal and proposal development, working closely with the Head of Development and collaborating with the Deputy Head of Operations and Finance, as well as colleagues in the Strategy and Members teams.
- Ensure and strengthen donor compliance, due diligence, and data assurance across the grant lifecycle in line with donor requirements, relevant regulations (including UK and EU), and best practice standards (including GDPR).
- Support the Head of Development and Deputy Head of Operations and Finance with grant budgets, forecasts and pipeline, supporting decision-making by the Executive Team and Board.
Key responsibilities
Portfolio ownership & planning
- Maintain a live grants calendar covering deliverables, reports, payments, audits and evaluations; ensure all internal and donor deadlines are met.
- Act as primary point of contact for assigned donors on contractual, reporting, and routine relationship matters, escalating strategically as needed.
Reporting & stewardship
- Coordinate the production of timely, accurate and outcome-focused narrative and financial reports, synthesising inputs from programme, policy, finance and leadership colleagues.
- Support contract amendments/variations, no-cost extensions, and budget realignments in collaboration with the Head of Development and Deputy Head of Operations and Finance.
Compliance, risk & due diligence
- Interpret, operationalise, and ensure adherence to donor terms and conditions, including eligibility rules, procurement, safeguarding, DEI, anti-fraud, and data protection requirements.
- Contribute to risk registers linked to grants and grant files (audit-ready) with clear decision trails.
- Support alignment with UK and EU regulatory frameworks and internal policies.
Budgeting, finance & cost recovery
- Support the Head of Development and Deputy Head of Operations and Finance to maintain budgets, forecasts, and cashflows to delivery plans.
- Support cost recovery and overhead allocation approaches and ensure compliant coding and reporting for restricted awards (i.e. timesheets and expense coding).
- Track income recognition and receivables against milestones; prepare payment requests/invoices as required.
Proposals, renewals & pipeline support
- Work with and report to the Head of Development to identify and develop new funding opportunities.
- Support the preparation of compelling proposals, concept notes, and donor presentations tailored to institutional, foundation, and private sector partners.
- Conduct donor research and maintain a live fundraising tracker and CRM system to support proactive pipeline management.
- Contribute to the cultivation and stewardship of funders, preparing impact reports, case studies, and donor communications.
- Coordinate cross-team inputs for donor meetings, funding campaigns, or events that support income generation.
Systems, data & process improvement
- Utilise available grants management tools (e.g., trackers, templates, checklists, shared drives/SharePoint, CRM).
· Promote disciplined data management, ensuring GDPR-compliant document storage and access controls.
- Provide training and guidance to colleagues on grant requirements and internal workflows.
Governance & internal collaboration
- Prepare or contribute to concise briefings, dashboards, and summaries for the Head of Development, Executive Team, and Global Policy Board.
- Contribute to annual planning, KPI setting, and impact measurement related to fundraising and grant delivery.
- Support continuous improvement in monitoring, evaluation, and learning.
Expectations
Cross-functional operational collaboration
- Contribute to the WeProtect Global Alliance operational compliance, financial and grant management processes and systems.
- Work collaboratively with colleagues to deliver cross-functional projects that will strengthen the reach and impact of the WeProtect Global Alliance Secretariat.
Building an inclusive culture
- Play a proactive role in ensuring equity, diversity, and inclusion (EDI) is embedded in everything we do.
- Embrace diversity and recognise different perspectives within collaborative working to create a more impactful and effective organisation.
- Commit to ensuring all employees are treated fairly and equitably at work, feel like they belong, and promote equality in physical and mental health for all.
Other
- To attend and contribute to meetings, training, and other events as required.
- To actively participate in our supervision and appraisal process.
- To ensure that all responsibilities and activities within this post are delivered in accordance with WeProtect Global Alliance core values and relevant corporate, organisational, financial, and compliance policies.
- To travel to meetings, which may require the need to work unsociable hours, e.g. attending evening or weekend meetings.
- To adhere to relevant legal and statutory requirements including the Data Protection Act and the Health and Safety at Work Act.
- To use WeProtect Global Alliance resources responsibly.
As a global, multi-sector alliance, ensuring equity, diversity, and inclusion (EDI) is embedded in everything we do is a critical priority. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to be impactful and effective. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equality in physical and mental health for all.
Person Specification
Essential criteria
Experience
1. Substantial hands-on experience managing multi-donor grants across the full lifecycle, from start-up to close-out with a diverse donor community (governments/multilaterals, trusts and foundations, and private donors), including restricted awards.
2. Proven track record coordinating high-quality donor reports and ensuring contractual compliance across multiple awards and deadlines.
3. Demonstrable experience collaborating internally and leading applications, funding reports, financial reporting (budgets, forecasts, cost recovery, and expenditure monitoring).
4. Experience of preparing concept notes, proposals, and application forms for funding opportunities.
5. Experience with grant databases/CRM.
6. Stakeholder management skills, with experience liaising with donors and supporting senior leaders with briefings and stewardship.
7. Experience in due diligence, risk management and audit-readiness for grants (e.g., procurement, safeguarding, sanctions/PEP checks, data protection).
8. Proven experience working autonomously in a fast-paced environment to deliver a broad range of donor activities.
Skills
1. Outstanding organisation and time management, with the ability to manage competing deadlines and maintain meticulous records.
2. Excellent written communication, able to synthesise complex information into clear, outcome-focused reports and proposals.
3. Financial literacy: confident reviewing budgets, variances and forecasts; advanced Excel skills and comfort with shared-working tools (MS Office, Teams, SharePoint).
4. Analytical judgement and problem-solving, with a pragmatic, solutions-focused mindset.
5. Ability to work independently and collaboratively in a remote, international team, exercising discretion and sound judgement.
6. Commitment to safeguarding, child protection, EDI, and ethical fundraising practice.
Knowledge
1. Practical understanding of donor compliance for public/institutional and philanthropic funders, including awareness of different types of donor reporting requirements.
2. Knowledge of monitoring, evaluation and learning principles and how to evidence impact and learning in grant reports.
3. Familiarity with data protection (GDPR) and information governance in grants contexts.
4. Understanding of WeProtect Global Alliance’s mission, vision, values, and global operating context.
Other
1. A willingness to travel and work unsocial hours (time in lieu can be claimed)
2. Commitment to your own continuing professional and personal development
3. To uphold high standards of work, standards, and conduct in line with WeProtect Global Alliance values.
Desirable Criteria
1. Experience setting up or improving grants management systems (trackers, calendars, templates, workflows) proportionate to a small organisation.
2. Experience of using online funding and grant management portals.
3. Awareness of global child protection policies and procedures within the digital arena and a genuine passion for child protection
Diversity, inclusion, and equity
We are committed to building a diverse and inclusive organisation. We actively welcome applications from people of all backgrounds, including those of different ages, genders, ethnicities, sexual orientations, abilities, and lived experiences. We particularly encourage applications from individuals who are part of communities that are under-represented in our sector, including Black, Asian, and other ethnic minorities, disabled people, and LGBTQ+ individuals.
Safeguarding and values
As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check.
All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.
Our values are:
· Empowerment – collaboration, innovation, challenge
· Accountability – responsibility, delivery, safeguarding
· Respect – honesty, feedback, inclusion.
Please submit a CV and a covering letter of no more than two pages explaining why you would like to work for WeProtect Global Alliance summarising how you meet the person specification. Applications without a covering letter will not be considered.
WeProtect Global Alliance is driven by a single mission: to protect children from the pervasive dangers of sexual exploitation and abuse online.
The client requests no contact from agencies or media sales.
Join an aspirational community where your personal impact will be recognised, celebrated, and felt for years to come.
This role is for someone who can design and deliver a major gifts programme that secures five- and six-figure philanthropic gifts to expand bursaries and campus facilities at Cranleigh. You will lead high-value relationship-building, translate strategic campaign goals into personalised appeals, and create stewardship that demonstrates measurable impact to donors.
What you'll be doing
- Shape campaign strategy with the Director of Development and Senior Leadership, translating strategic priorities into prospect journeys and solicitation plans.
- Manage a portfolio of high-net-worth individuals end-to-end: identification, cultivation, solicitation and long-term stewardship aimed at five- and six-figure gifts.
- Develop insight-led stewardship and reporting that shows donors the impact of their gifts and encourages ongoing support.
- Build strong internal partnerships across academic departments, boarding, alumni and trustees to identify funding opportunities and create joined-up donor experiences.
- Support events and donor-facing activities that deepen engagement and raise the profile of priority projects.
What we're looking for
Essential
You will excel at cultivating prospective relationships into philanthropic income, delivering impact-focused stewardship, and presenting persuasively to senior stakeholders. Solid experience with fundraising CRMs and donor data protection is required.
Desirable
Ideally, you bring background experience in education (schools or HE), capital campaigns, or bursary fundraising, alongside familiarity with platforms like Raiser’s Edge or ToucanTech and alumni or volunteer networks.
About the team
You will report to the Director of Development and work closely with a small fundraising team and the Fundraising Operations Manager. Expect close support for strategy-setting and practical delivery, and direct involvement in high-profile donor meetings and events.
What we offer
- Opportunity to shape and lead a major gift programme with visible institutional backing.
- Work on an attractive campus in the Surrey Hills within an active day and boarding school community.
- Competitive benefits package
About us
Cranleigh is an independent day and boarding school based in the Surrey Hills. The school is expanding campus facilities and increasing bursary provision to broaden access to a Cranleigh education.
Cranleigh offers a supportive community environment and also a wide range of benefits.
For further details about the role and to apply, please click apply which will take you to our website.
Candidates are requested to submit a brief letter of application (no more than one side of A4), together with the online application and supported by a full CV (via the ‘Apply now’ button on the website) as soon as possible and no later than 9:00 am 1st September. Applications are considered as they are received and therefore the vacancy may close sooner than advertised.
Cranleigh School recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.
All applicants must have the right to work in the UK.
The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The post holder will be subject to a DBS check.
The development officer supports World Physiotherapy’s global development programmes and initiatives, working closely with the development programme manager and senior development officer. The role contributes to projects that strengthen the physiotherapy profession worldwide through programme development, donor engagement, grant support, project administration, stakeholder communications, and the coordination of meetings and events.
This is an excellent opportunity for a highly organised and proactive individual interested in global health and international development. The postholder will work with a diverse range of partners, including member organisations, donors, consultants, academic institutions, and international agencies, helping to advance projects that improve physiotherapy education, practice, and professional development around the world.
Duties and key responsibilities
The development officer will:
- Support the development and delivery of programmes that strengthen physiotherapy globally.
- Provide administrative and operational support to the development programme manager and senior development officer across a range of development initiatives.
- Assist in the identification, design, and development of new programmes and projects that support the establishment and growth of the physiotherapy profession.
- Monitor and track funding, partnership, and development opportunities relevant to World Physiotherapy’s strategic priorities.
- Support donor engagement activities and contribute to the cultivation and maintenance of donor relationships.
- Assist with the preparation of grant proposals, concept notes, reports, and other fundraising materials.
- Support the coordination, administration, and monitoring of existing development projects and programmes.
- Maintain accurate project documentation, records, and databases, ensuring compliance with organisational requirements.
- Coordinate meetings, webinars, workshops, and other activities related to membership and development programmes and partnerships.
- Manage membership and development-related enquiries and assist with follow-up communications with stakeholders and partners.
- Build and maintain positive working relationships with internal and external stakeholders, including member organisations, partners, funders, and consultants.
- Contribute to the preparation of project updates, communications, presentations, and reports as required.
- Undertake other duties commensurate with the role and level of responsibility.
Education and qualifications
- Bachelor’s degree in physiotherapy, international development, global or public health, or related field
- Commitment to ongoing professional development in governance or non-profit management.
Essential experience and skills
- Experience within the health, education, regulatory, international development sector highly regarded.
- Strong communication and interpersonal skills.
- Excellent planning and organisational skills with the ability to manage multiple priorities.
- Experience coordinating projects and supporting committees or governance processes.
- Experience in fundraising and/or writing grant proposals.
- Ability to work independently within a hybrid environment.
- Confidence engaging with senior stakeholders.
- Experience in Microsoft suite/excel.
Desirable
- Knowledge of the physiotherapy profession and the role of professional associations in advancing healthcare and rehabilitation.
- Experience working with international professional associations, non-governmental organisations, or health-related organisations.
- Experience engaging and collaborating with stakeholders from diverse cultural and geographic backgrounds.
- Understanding of global health, rehabilitation, or international development programmes.
- Strong interpersonal and relationship-building skills.
- Proficiency in Spanish or French (highly desirable) or another language in addition to English.
Personal attributes
- Highly organised, proactive, and detail oriented.
- Strong integrity and commitment to transparency and accountability.
- Collaborative, diplomatic, and skilled in stakeholder management.
- Ability to manage multiple priorities in a fast-paced environment.
- Strategic thinker with a practical, solution-oriented mindset.
Impact of the role
The development officer will support programmes and partnerships that strengthen the physiotherapy profession globally. Through assisting with programme development, fundraising, stakeholder engagement, and project coordination, the postholder will help World Physiotherapy deliver initiatives that build workforce capacity, support member organisations, and improve access to high-quality rehabilitation services worldwide.
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
About Medair UK
Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.
Together, we work in some of the world's most remote and challenging environments. In 2025, despite significant pressures across the humanitarian sector, Medair supported more than 3.6 million people across 13 countries through life-saving health, nutrition, water, sanitation, shelter and cash assistance programmes. From responding to cholera outbreaks in South Sudan and supporting communities affected by conflict in Sudan, DR Congo and Lebanon, to delivering emergency relief following natural disasters in Madagascar and Myanmar, our teams continued to reach people in greatest need with compassion, professionalism and perseverance.
About the Role/Role and Responsibilities
An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Head of Operations. The post holder will provide strategic leadership and operational oversight of Medair UK's finance, HR, IT and governance functions, ensuring robust systems, effective controls, and compliance with all legal and regulatory requirements. They will support the Medair UK Director and Board of Trustees to ensure effective governance and management of the charity in accordance with best practice and ensure a sustainable operational platform is in place to support all Medair UK’s functions. The Head of Operations will contribute to organisational strategy, culture and decision-making, while also taking a practical and proactive role in the day-to-day delivery of operational activities. They will help lead, support and develop the culture of Medair UK, promoting its values and Christian-distinctiveness internally and externally.
About you
You will be a highly organised and experienced, strategic and hands-on operational leader who can provide strong oversight of finance, governance, HR, IT and office management within a growing charity. You will have significant experience in financial and operational management, with a sound understanding of charity finance, governance and regulatory compliance and UK employment law. You will be an effective people manager and leader, with strong communication, planning and problem-solving skills. You will be adaptable, able to manage multiple priorities, work to deadlines, and demonstrate a genuine commitment to Medair’s Christian values, mission and humanitarian purpose.
Key Activity Areas
Financial Management and Reporting
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Lead the charity’s financial management, ensuring accurate records, robust controls and effective financial processes.
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Oversee budgeting, forecasting and cash flow management, in collaboration with the Director to support strategic planning and financial sustainability.
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Manage reserves and organisational funds, ensuring effective stewardship, appropriate cost recovery, timely grant transfers and compliance with donor and regulatory requirements.
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Prepare timely and accurate monthly management accounts, financial reports and performance analysis to support informed decision-making.
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Lead the production of statutory accounts and manage the annual external audit process.
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Ensure compliance and best practice with regard to legal and other regulatory bodies, including data protection and the timely submission of accounts and other returns.
Human Resource Management
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Lead and oversee all HR operations, including the recruitment, onboarding and retention of staff and volunteers.
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Ensure compliance with employment legislation and organisational policies through effective management and administration of contracts, HR records, payroll, pensions and employee benefits.
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Manage employee lifecycle processes, including inductions, appraisals, performance reviews and professional development planning.
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Maintain accurate HR records and oversee attendance, leave, sickness and other employee-related processes in line with organisational policies.
Leadership, Governance and Organisational Development
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Lead organisational operational planning and risk management, ensuring Medair UK has the systems, processes and resources required to deliver its strategic objectives.
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Maintain the corporate risk register and support the Board with governance, compliance and reporting requirements.
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Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
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Own the organisation’s policy framework, maintaining the policy register and ensuring the timely revision, review and compliance of all policies.
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Foster a healthy organisational culture that reflects Medair's Christian values and supports staff wellbeing, engagement and development.
IT & Office Management
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Oversee the IT infrastructure, managing the procurement, installation and ongoing maintenance of IT hardware, systems and software liaising with the IT department at the Medair International Global Support Office (GSO) in Switzerland as appropriate.
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Lead the development, administration and optimisation of Salesforce , other fundraising platforms and related system integrations to support fundraising, donor engagement and organisational objectives, liaising with the IT department in GSO
Switzerlandas appropriate.
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Manage the Salesforce system configuration, enhancements, user access and upgrades, ensuring the platform remains effective and reliable.
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Drive the continuous improvement of Salesforce systems, processes and data management practices, ensuring high standards of data quality, security and operational efficiency.Implement system enhancements, streamline processes and carry out regular data quality, integrity and cleansing checks to ensure accurate, consistant and reliable data.
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Provide training, guidance and user support on Salesforce and Campaign Monitor to maximise staff capability and system adoption.
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Ensure a fully functioning office base which enables Medair UK to deliver its operational activities in the most efficient and effective manner.
Tasks common to all staff
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Act as an ambassador for Medair UK at all times when liaising externally and internally
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Ensure consistent implementation of the Medair brand across all relevant activities
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Record information as necessary and comply at all times with requirements for handling personal / sensitive data
Qualifications - DESIRABLE
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Vocational qualification in business or financial management / administration desirable
Languages
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Excellent English (spoken and written).
Experience / Competencies – ESSENTIAL
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Significant experience in financial and office administration
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Understanding of UK finance and governance and employment law
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Proficient in finance packages, ideally Quickbooks
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Proficient in fundraising or other database(s), ideally Salesforce and Campaign Monitor
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Experience of Microsoft Office solutions, with proficiency in Excel, Word, Internet and email use.
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Effective people manager and strong leadership skills
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Ability to handle a wide and varied workload, with tight deadlines and competing priorities.
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Capable planner, problem-solver and clear communicator.
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Inspired by and in full agreement with Medair’s Christian values and ethos
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Willing to contribute to the spiritual life of the team including prayer meetings
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Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis
Experience / Competencies – DESIRABLE
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Experience of charity leadership and governance
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Experience in relief / development work
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Understanding of Humanitarian Issues
Salary: £47,000 - £52,000
Closing date: Wednesday 12th August, 5pm. Interviews to be held on Wednesday 2nd or Thursday 3rd September.
Workplace:Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of 2 days/wk in the office.
Contract Details: Part-Time (3 days 0.6 FTE), permanent
Direct Reports: Operations Support Officer
Only those eligible to work in the UK can apply.
NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian.
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
We are looking for a skilled and proactive Data Management Officer to join the charity’s Data and Insights Function. You will be joining the charity at a time of significant opportunity as we continue to strengthen our approach to data, insight and supporter engagement.
The Data Management Officer will mainly be responsible for managing and developing our Customer Relationship Management (CRM) system and supporter data. This is an exciting opportunity for an experienced CRM and data professional who enjoys hands-on responsibility for systems, process improvement and data management, and enabling colleagues to deliver exceptional fundraising, marketing and supporter engagement activity. Working closely with teams across the charity, you will ensure our CRM remains effective, compliant and fit for purpose while helping us better understand and engage our supporters. Your work will directly contribute to our ability to raise funds and support our life-saving mission.
This role can be offered on a fully remote basis, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.
About You
Essential
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Proven experience managing CRM systems in a charity or fundraising context and being comfortable working with large datasets.
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Experience with data segmentation, ETL processes, transformation and import / export processes.
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Strong understanding of data protection legislation (e.g. GDPR).
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Understanding of Gift Aid regulations and charity fundraising compliance.
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Confident using query tools and an understanding of query-based data extraction.
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Strong IT skills with competency using the MS Office suite and Excel in particular.
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Strong interpersonal skills with the ability to work collaboratively across teams and support non-technical colleagues.
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Ability to analyse and translate data into clear findings for campaigns and reporting, including donor value analysis.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
- Death in Service benefit: 4 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
Selection Process
Interviews will take place at our base at Perth Airport in Scone, or remotely, during the weeks commencing the 24th or 31st August 2026.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Sunday 16th August 2026.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.