Database development manager jobs in London, greater london
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In this role you will ensure the smooth running of the centre, alongside the Senior Coordinator and volunteers who support the reception function. You will possess strong abilities in organising and prioritising your own workload and demonstrate a flexible, proactive approach to your work. As this role is the welcoming face of Open Age, you will possess strong customer service skills alongside a friendly manner, whilst behind the scenes, multi-tasking a variety of tasks. This role would suit a person who loves being in a busy environment and can maintain a calm exterior when under pressure.
The client requests no contact from agencies or media sales.
Job title: Membership Manager
Reports to: Senior Manager, Team and Operations
Salary: £38,000 to £42,000 dependent on experience
Hours of work: Full time
Location: This role is office based located near Russell Square and Chancery Lane, London
RSTMH is a charity and membership society for those working or interested in tropical medicine and global health, and currently have around 2,000 members and Fellows from more than 100 countries, with a network of more than 10,000 involved with our work in some way. We are looking for an experienced Membership Manager who will help us manage all aspects of our membership programme. This involves maintaining high levels of retention and developing and delivering new recruitment strategies for members across the world.
The role will also focus on developing membership journey programmes to ensure our members receive a top quality service from the Society and that all membership processes are undertaken with efficiency, energy and effectiveness.
The Membership Manager will also play a crucial role in ensuring that we are promoting RSTMH, and its membership offer, to our members and supporters. This person would be the first point of contact for our members and so must be professional, a sound communicator and efficient in their approach.
Part of this role involves creating policies and processes to ensure members feel valued at each stage of their journey with RSTMH, developing new marketing products and materials for recruiting and retaining members where necessary.
The successful applicant will have membership management experience within a relevant charity or learned society and will relish the opportunity to take on a new challenge, working on their own initiative for much of the time.
The role
- Lead on developing and implementing current strategies to increase members of RSTMH, including monitoring and evaluating performance against plans and KPIs
- Analyse, identify and develop plans to optimise member journeys
- Manage enquiries from current/prospective members in a professional, timely manner, to agreed service targets
- Cultivate strong relationships with members and understand their specific needs so that RSTMH can support them most effectively via targeted communications
- Establish and maintain systems to report and evaluate RSTMH’s membership retention and recruitment success
- Deliver reports to keep the team, CEO and Board up to date with progress on membership activities and strategy
- Support the Senior Manager with leading our CRM (CiviCRM) development work
- Work with the team to develop activities and marketing campaigns to improve membership value, recruitment and retention take-up, achieving target conversion rates from other activity areas and feeding into relevant strategies and communications
- Collaborate with department Managers to increase membership recruitment within their stakeholder groups
- Develop and oversee communication templates for members, and ensure these are kept up to date
- Keep up to date with best practice in membership management
- Ensure the RSTMH website, journals, materials and other channels have up to date membership information
- Work with a third-party finance company to ensure membership subscription payments and renewals are processed efficiently and effectively, and ensure payment processes are fit for purpose, including payments from other currencies
- Assist with the agenda and delivery of the International Members Committee to ensure RSTMH’s offering to members and Fellows fulfils the overarching Society strategy and supports membership goals
- Work closely with the Communications Manager to commission and create content for the bi-weekly Members newsletter and membership recruitment campaigns
- Represent RSTMH at relevant events to promote membership and track success of these activities
- Explore new opportunities to expand membership, through new membership types, marketing opportunities or any other means
Person specification
- Passion and commitment to the work and goals of the Society
- At least 3 years' experience of working in a membership role, with experience of recruitment and retention campaigns
- Experience of working in a learned society or membership organisation
- At least 2 years’ experience using CRMs (specific experience with CiviCRM and SearchKit would be highly desirable)
- Experience of developing and delivering successful membership programmes that have increased recruitment and demonstrably reduced attrition.
- Experience of creating compelling messages to different audiences
- Highly organised, with ability to self-plan and prioritise workloads
- Ability to communicate technical details to non-technical people
- Experience of using social media in a professional capacity
- An understanding of current and emerging membership and marketing trends
- A solid understanding of relationship building and how to create a compelling membership journey
- Excellent oral, copywriting and communication skills
- Effective decision-making skills
- Self-starter, able to work proactively and think ahead
- Strong relationship builder
- Good understanding of the analytical methods used to increase engagement from members, and knowledge of approaches to increase member interaction
- High degree of integrity and professional credibility
- Good team player, with an understanding of the challenges of working in a small team
- Resilience under pressure
- Flexibility to work outside of office hours, and to travel within the UK and beyond, as required
- Knowledge of global health or international development is desirable
The deadline for this role is 5pm GMT 8th March.
Please click the apply button and send your CV and a supporting statement of up to 1,000 words (where it asks for your cover message or covering letter) to include how your experience matches the duties and skills for the role, it will be sent automatically to us.
N.B. Applications submitted without a supporting statement may not be considered.
No agencies please.
Please send your CV and supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. Applications submitted without a supporting statement may not be considered.
The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.
This role sits within the highly committed and successful Development and Advocacy Department, which generates over £41m revenue annually, plus additional capital funds, and secures the annual Arts Council England grant (currently £22.9m). The Department’s revenue generation and advocacy to Government of the value of our creative sector ensures the RBO can retain the best artists and crafts people, deliver our thriving National Schools’ Programme, maintain our beautiful grade I listed building, deliver on our charitable mission, and continue to produce world class performances.
The Membership Team, responsible for Friends and Patrons, are responsible for circa £10m annually. Friends and Patrons also make up 30% of ticket income, 55% of other donations and 88% of legacies, emphasising the importance of community building, good processes and customer service. The Patrons of the Royal Ballet and Opera are a core loyal audience who provide vital philanthropic support to the RBO. As a thank-you for their support, they enjoy premium benefits including a concierge Box Office and special events.
The Patrons Manager will be responsible for both Individual and Corporate Patron relationships from prospecting to renewal, managing recruitment, stewardship and overseeing excellence in customer service via the Patrons Box Office. This is a strategic role, with responsibility for managing and growing the Patrons Scheme, ensuring members make the most of their Patron membership to achieve maximum renewal and upgrade rates.
Our ideal candidate will be results driven, with a pro-active, can-do attitude that is role modelled in the small team of reports and more widely across the Department. You will be solutions focused with experience of taking accountability for improvements and resolutions. You will be able to lead and develop a small team, manage a busy workload with high output and productivity and demonstrate highly effective influencing skills.
You will have:
- Experience of working in a membership organisation and/or with high-net-worth individuals in a philanthropic environment. Experience in a box office/ticketing environment is also highly desirable.
- Experience of working in revenue growth environments, with an aptitude for working toward KPIs.
- A firm understanding of Gift Aid and other charitable legislation and laws.
- Demonstrable experience leading on relationship management (including face to face) within a Patrons or Philanthropy scheme or similar
- Experience identifying new initiatives and ways to enhance Patron experience, with experience delivering in a culture of continuous improvement and customer service excellence.
- Developed communication and rapport building skills; able to tailor communications effectively and quicky forge strong relationships, both internally and externally
An understanding and knowledge of the art forms is not essential but the ability to learn and communicate effectively and persuasively about opera, ballet, music and dance to Patrons is critical for this role.
The Royal Ballet and Opera is one of the UK’s leading arts organisations and our aim is to inspire imagination, ignite emotion and make the extraordinary for everyone. Equality, Diversity and Inclusion underpin all that we do. We want our people to be representative of the diversity in the UK. We understand the creativity and innovation that diversity can bring and strive to create an inclusive environment in which everyone can thrive.
We encourage applications from people with a wide range of backgrounds, experiences and skills to join our teams. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation.
We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will endeavour to offer an interview to candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they meet the essential criteria for the role, though sometimes due to the volume of qualified candidates with declarations this is not possible.
The RBO is also committed to safeguarding and protecting all children, young people, and adults and we implement robust safer recruitment practices. Due to our safeguarding promise, certain roles will be subject to a DBS check before commencing employment with us, which will be indicated in the advertising.
Closing date for applications: 11:59pm, Sunday 15th February 2026.
Interviews will be held over two stages. The 1st stage will be online via Microsoft Teams w/c 23rd February 2026. The 2nd stage will be in person at ROH Covent Garden w/c 2nd March 2026.
To ensure a fair process, late applications will not be considered under any circumstances.
Applicants must have work authorisation for the UK. No agencies.
Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies.



The client requests no contact from agencies or media sales.
Position: MS Dynamics CRM Systems Administrator
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Professional and Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,403 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society has made a huge investment in technology to implement a new CRM system to enable us to improve in use of our data and to streamline contact with the MS Community, including Services, Fundraising and directed communications. This is the Organisation’s key, central system.
90% of all funding for the charity is processed through the CRM system including Gift Aid, regular giving and special events, Direct Debits. This role is critical and responsible for the end-to-end processes working and, therefore, the income being processed and collected in a timely fashion.
The role will be part of a CRM team responsible for managing and supporting functionality and data integrity within the CRM system. The role is also responsible for managing key internal and external relationships at all levels.
The role is also responsible for delivering the 1st, 2nd line support of the CRM system as well as building import templates, workflows and that data within is clean, accessible and available.
The successful candidate is expected to be an expert in their field.
Closing date for applications: 9:00am on Friday 20th February 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Key Responsibilities
As our Website Lead, you will:
- Oversee daily management, development and optimisation of the ICR’s main website — including content, SEO/AEO and technical improvements
- Work closely with internal partners to develop new pages, sections and features
- Lead a programme of ongoing content review and user training across the organisation
- Produce regular website analytics reports and deliver insight-driven recommendations
- Ensure consistent branding, accessibility and outstanding user experience
- Manage a Digital Communications Officer (job share, 1.2 FTE) and help recruit and line-manage a new Website Developer
- Plan and prioritise technical projects with our Digital Services (IT) team
About You
This is a fantastic opportunity for someone who combines technical understanding with creativity, editorial judgement and a passion for delivering exceptional digital experiences.
You’ll bring:
- Strong experience managing and publishing content within a CMS (Sitefinity experience is a bonus)
- A solid understanding of HTML and confidence working with developers and IT colleagues
- Experience overseeing the day-to-day running of a large website
- Skills in analysing website performance using tools like GA4, Google Tag Manager or Matomo
- Excellent organisational ability and the skills to manage multiple concurrent projects
- Strong written and verbal communication skills
- Experience managing or mentoring others (highly desirable)
- A proactive, collaborative approach to working across teams
- Optional but advantageous: experience with Adobe Creative Cloud tools, editorial content review, and training non-technical users
The client requests no contact from agencies or media sales.
Liberty is seeking an ambitious, values‑driven fundraiser to oversee and deliver our trust and foundation, legacy, and major giving fundraising. As the Fundraising Manager for Philanthropy, this role requires proven experience of building, sustaining and growing significant income from philanthropic sources.
Liberty is a small organisation, which punches above its weight. The Fundraising Manager will combine strong leadership with hands on day-to-day delivery. As a key member of the Management Team, the role will oversee a talented team comprising a Philanthropy Officer and two Grants Officers. You will combine strategic oversight with hands‑on delivery, shaping compelling funding propositions and building strong, lasting relationships with funders and supporters. Working closely with colleagues across the organisation, you will ensure our complex and multifaceted work is translated into inspirational cases for support that resonate with funders.
This is a critical role in a vital organisation. Success will see the maintenance and development of a diverse range of income generation streams, and Liberty being better able to achieve its mission of challenging injustice, defending freedom and campaigning to make sure everyone in the UK is treated fairly.
You will have a strong commitment to Liberty’s anti-oppression values and strategy.
Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum of two days per week in the Westminster office.
The deadline for applications is 9am Monday 2 March 2026
Applications received after this deadline will not be considered.
Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.
First round interviews will be held online on Tuesday 17th March
Second round interview will be held in person on Tuesday 24th March
For more information and details on how to apply, please visit our website.
Liberty challenge injustice, defend freedom and campaign to make sure everyone in the UK is treated fairly.
The client requests no contact from agencies or media sales.
Senior Fundraising Manager (Major Giving)
Salary£49,321.55 per annum
LocationLondon/Hybrid
Weekly Hours35
The Vacancy
Job Title: Senior Fundraising Manager (Major Giving)
Location: London/Hybrid
Salary: £49,321.55 per annum
Weekly Hours: 35
Reference: YMC1095733
We seek a strategic and relationship-driven Philanthropy fundraising professional with a passion for making a difference to young people’s lives. If you thrive on securing transformational gifts and building meaningful connections with high-value donors, then YMCA England & Wales has an incredible opportunity for you to shape and lead our Major Giving programme as our new Senior Fundraising Manager (Major Giving).
About YMCA England & Wales
YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We are committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.
Fundraising at YMCA England & Wales has three pillars:
- Fundraising for distribution through initiatives such as our RoomSponsor programme and national partnerships
- Fundraise to support YMCAs and fund our policy, campaign and research work, which changes the lives of young people
- Help YMCAs fundraise themselves by providing assets, propositions, and advice for local fundraisers.
The Role
As Senior Fundraising Manager (Major Giving), you will lead the development and implementation of an ambitious new Major Giving strategy to secure and maximise funds from high-net-worth individuals. Your focus will be on nurturing relationships with existing donors while identifying and engaging new prospects, driving initiatives including Giving Circles and Development Boards.
You will work closely with senior leadership, Trustees, and key stakeholders to craft compelling cases for support, aligning with YMCA’s ambitious new housing strategy and broader organisational goals.
Key Responsibilities
- Manage and grow a portfolio of major donors, developing tailored engagement strategies to inspire long-term support.
- Plan and execute donor stewardship activities, including bespoke events, face-to-face meetings, and personalised communications.
- Work with senior leadership and Trustees to build strong relationships with philanthropists and high-value supporters.
- Develop and deliver compelling proposals, impact reports, and updates to donors.
- Identify and research prospective major donors, developing strategies to engage them effectively.
- Implement YMCA’s ambitious Major Giving Strategy which projects an ever more important focus for this area.
- Oversee the Major Giving income and expenditure budget, providing accurate forecasts and performance reports.
- Collaborate with colleagues across fundraising teams to align strategies and maximise income opportunities.
- Ensure robust data management within the CRM database, adhering to GDPR and best practices.
- Work cross-functionally to develop new fundraising products and giving opportunities, ensuring high-value philanthropy is embedded across the organisation.
About You
We are looking for a highly motivated, strategic, and personable fundraising professional with a proven track record of securing major gifts. You will be confident in building relationships with high-net-worth individuals and passionate about delivering exceptional donor experiences.
You will have:
- Significant experience in major donor fundraising, with a track record of securing five- and six-figure gifts.
- Excellent relationship management skills, with the ability to engage and influence high-value supporters.
- Strong strategic thinking and planning skills, with experience in developing and implementing fundraising strategies.
- Exceptional communication and presentation skills, with the ability to create compelling cases for support.
- Budget management and forecasting experience, with a focus on data-driven decision-making.
- Experience working with senior stakeholders, including Trustees and senior leadership teams.
- Knowledge of philanthropy trends, donor motivations, and fundraising best practices.
Why Join Us?
- Be part of an ambitious and growing fundraising team, with the opportunity to shape and lead YMCA’s major donor programme.
- Work for a charity that makes a real difference in the lives of young people and communities across England & Wales.
- Enjoy a collaborative and supportive work environment, where your contributions are valued and celebrated.
- Competitive salary and benefits package, with opportunities for professional development.
If you are passionate about philanthropy and have the skills and experience to drive major donor fundraising at YMCA England & Wales, we would love to hear from you!
To apply: please submit your CV and a cover letter outlining your suitability for the role
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
YMCA is the world's oldest and largest youth charity. Collectively, we support 402,501 young people across 708 communities in England and Wales.


Be part of a life-changing programme helping young people from underrepresented backgrounds take their next step into meaningful employment.
Join 20/20 Levels as a Programme Co-ordinator and play a key role in delivering our flagship I AM CHANGE career development journey.
This is a hands-on, people-focused role supporting the smooth delivery of workshops, mentoring and cohort experiences. You’ll work closely with participants, facilitators and the Programme Manager to ensure every session runs brilliantly and every young person feels supported, confident and work-ready. If you’re passionate about social mobility, youth empowerment and creating real opportunity, this is an exciting chance to make a tangible impact.
20/20 Levels is a social mobility organisation dedicated to empowering black and racially underrepresented young people to maximise their potential.



The client requests no contact from agencies or media sales.
Senior Community and Events Fundraising Officer
Contract: Permanent, Full Time, 35 hours per week.
Location: London, UK.
Hybrid Working: A minimum of 40% (2 days) of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.
Salary: £39,358 - £41,325 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team:
This role is in the Community, Events and Education team who sit within the Mass Engagement department. The team manage and deliver a diverse portfolio of fundraising and engagement activity ranging from challenge events, our partnership with Glastonbury festival to a busy community fundraising programme, our volunteer Speaker Network and an education engagement programme.
The team delivers far more than income by deepening the engagement of new and existing supporters and raising awareness of WaterAid’s work.
About the Role
The Senior Community and Events Fundraising Officer is responsible for managing fundraising partnerships with small and medium-sized enterprises, including developing new business opportunities and creating stewardship journeys for employee fundraising. The role also manages WaterAid’s corporate events such as WaterAid’s Dragon Boat Race, working with choir groups to fundraise as part of the Sing for Water event, and stewards the 4Water volunteer network.
In addition, the role supports the delivery of WaterAid’s virtual fundraising products, including Walk for Water, Just Water and Swim Marathon. This includes delivering excellent supporter journeys and developing fundraising resources to effectively steward and engage these audiences.
To be successful, you’ll need:
We are looking for an ambitious and proactive fundraiser with experience in community, events and corporate fundraising. You will have:
- At least 4 years’ experience working within a community and events fundraising team, with responsibility for corporate or SME fundraising and employee engagement, events management and delivery, and fundraising product development.
- Experience of managing budgets, analysing data, and reporting on performance.
- Experience of working on virtual fundraising products.
- Excellent interpersonal skills, with a proven ability to inspire supporters and communicate the impact of their support.
Closing date: Applications will close 12:00 PM UK time on Monday 23 February.
1st interview via Teams on Thursday 26 February PM time and Friday 27 February AM time. 2nd interviews are expected to take place face to face at our Canary Wharf office on Wednesday 4 March PM time.
How to Apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
UK Benefits:
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK Water Aiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Salary: c.£46,000 per annum based on skills and experience
Hours: Full time, 40 hours per week
Based in: Covent Garden, London
The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.
This role sits within the highly committed and successful Development and Advocacy Department, which generates over £41m revenue annually, plus additional capital funds, and secures the annual Arts Council England grant (currently £22.9m). The Department’s revenue generation and advocacy to Government of the value of our creative sector ensures the RBO can retain the best artists and crafts people, deliver our thriving National Schools’ Programme, maintain our beautiful grade I listed building, deliver on our charitable mission, and continue to produce world class performances.
The focus of the Senior Fundraising Manager role will be to deliver and run the successful fundraising appeals and draws function, delivering against targets of c. £1.25m for 2025/26. Managing a small appeals team within the wider membership function, you will grow our income and innovation in this space, ensuring fundraising best practice principles are adhered to.
Our ideal candidate will be results driven, with an open, curious, intelligent approach to analysis and reporting. You will be able to work successfully in partnership with other teams and departments as well as influence key stakeholders across the organisation. You will be able to lead and develop a small team, exercise diplomacy and discretion and contribute to the wider fundraising conversation and pipeline.
You will be able to demonstrate:
- Substantial professional experience of the project management of appeals and campaigns fundraising gained within a charity or other fundraising organisation including their planning, development, running and evaluation
- Experience of running fundraising appeals or campaigns across a range of channels and running lotteries or draws for fundraising
- Outstanding written communication skills, including the ability to tailor communications for different audiences and media whilst maintaining consistent tone and messaging
- A track record in setting and meeting income targets
- Excellent project management skills, with evidence of having successfully delivered concurrent projects
An understanding and knowledge of the art forms is not essential but the ability to learn and communicate effectively and persuasively about opera, ballet, music and dance to supporters is critical for this role.
The Royal Ballet and Opera is one of the UK’s leading arts organisations and our aim is to inspire imagination, ignite emotion and make the extraordinary for everyone. Equality, Diversity and Inclusion underpin all that we do. We want our people to be representative of the diversity in the UK. We understand the creativity and innovation that diversity can bring and strive to create an inclusive environment in which everyone can thrive.
We encourage applications from people with a wide range of backgrounds, experiences and skills to join our teams. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation.
We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will endeavour to offer an interview to candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they meet the essential criteria for the role, though sometimes due to the volume of qualified candidates with declarations this is not possible.
The RBO is also committed to safeguarding and protecting all children, young people, and adults and we implement robust safer recruitment practices. Due to our safeguarding promise, certain roles will be subject to a DBS check before commencing employment with us, which will be indicated in the advertising.
Closing date for applications: 11:59pm, Sunday 22nd February 2026.
Interviews will be held over two stages. The 1st stage will be online via Microsoft Teams w/c 2nd March 2026. The 2nd stage will be in person at ROH Covent Garden w/c 9th March 2026.
Applicants must have work authorisation for the UK. No agencies.
To ensure a fair process, late applications will not be considered under any circumstances.
Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Overview
Figurative is an independent charity dedicated to impact, investment and innovation in the cultural and creative sector. We bring together deep expertise through Arts & Culture Finance (formerly part of Nesta) and New Philanthropy for Arts & Culture to unlock new and innovative ways of funding and supporting the UK’s arts ecosystem.
Figurative manages three investment portfolios that have supported over 60 organisations and raised more than £30 million in investment capital over the last decade.
We believe arts and culture have the power to transform lives and communities. Our mission is to ensure cultural and creative organisations can thrive, test bold ideas, and build sustainable futures.
The Role
The Operations Assistant is a new role at Figurative, supporting the Operations Manager and the wider team to ensure processes are as streamlined and efficient as possible and evolve with the growth of the organisation. The Operations Assistant will have the opportunity to work across a variety of areas, from finance and data analysis to event support and CRM database development.
Key Responsibilities
The demands of this role will be both operations specific and general to Figurative. You will play an important role in supporting the operations and finance functions within Figurative. In particular, this includes:
● Responsibility for accounts receivable and accounts payable management, across both Figurative and its impact investment funds
● Supplier communications and management, including maintenance of up-to-date records and contracts
● Maintaining up-to-date records of credit card expenses and receipts
● Updating cash reconciliations and payment trackers and providing updates and accurate corresponding figures to the Investment Team and Operations Manager
● Maintaining Figurative’s shared drive, ensuring all documents are filed in a timely and well-organised manner
● Providing administrative support in the monitoring of organisation and fund reporting requirements
● Working closely with Figurative’s Operations Manager to ensure new company-wide initiatives are established and maintained with strong and compliant operational and financial processes
● Maintaining the CRM system and ensuring records are accurate and updated on a regular basis
The general Figurative duties will include:
● Diary management and co-ordination for wider team meetings and events
● Minute taking, including during fund investment committees
● Inbox management and dealing with all incoming general enquiries
● Management of company-wide document signing processes
● Collaborating on the development of internal processes to ensure the efficient and effective management of data
● Contributing to the development of a company-wide intranet, drawing on processes and guidelines in place across each department
● Supporting the wider Figurative team on matters relating to technical/ IT queries, logistical queries, incoming and outgoing post and other day-to-day matters arising
The Person
The role requires a self-starting and curious individual, with the initiative and enthusiasm to seamlessly support Figurative’s work across the cultural and creative sector. Specifically, with the following:
Experience
● Practical experience in diary management, minute writing, inbox management and prioritising tasks across multiple workstreams
● Exposure to data entry, cleansing and analysis
● Experience developing or supporting the development of new internal systems, processes and guidelines
● Desirable: experience supporting the finance function of an organisation
● Desirable: experience of working with arts & cultural sector organisations
● Desirable: experience of social impact investing, in any capacity
● Desirable: experience, and enjoyment, of working in a dynamic and varied role/ organisation
Knowledge
● An understanding of the operational and financial processes involved in supporting an organisation of Figurative’s size and nature
● Familiarity with a range of IT platforms, including Google Workspace
● Desirable: a basic understanding of the underlying structure of databases and how these feed into analytical tools
● Desirable: a basic understanding of bookkeeping and finance
● Desirable: an understanding of the social impact investment and/or arts and culture sector
Skills
● Internal and external stakeholder co-ordination skills, including diary management, scheduling meetings, document management and action logging
● Strong database management and software skills
● Strong literacy and numeracy skills, including minute writing
● Demonstrable attention to detail across a range of tasks and skillsets
● Ability to self-motivate, prioritise tasks across multiple projects or workstreams, and deliver work to tight deadlines
● Strong written communication skills, including the ability to communicate effectively with a wide range of internal and external stakeholders
● Desirable: ability to resolve minor internal IT issues
Attitude
● Flexible and adaptive problem-solver, understanding when initiative is required and when help should be sought
● Collaborative team-player, willing to help internal and external colleagues to achieve their goals
● Curious and open minded critical-thinker, comfortable in providing constructive challenge
● Well organised and conscientious, able to deliver work in a timely and thoughtful manner
What We Offer
● Salary: £30,000 FTE depending on experience
● Location: Hybrid working arrangement based at Somerset House in central London, with flexibility and some travel within the UK.
● Hours: 3 days/week (0.6 FTE)
● Reports to: Operations Manager
Benefits
The opportunity to develop your skills at the intersection of creativity, social change and investment and:
● 25 days annual leave + bank holidays + ability to buy additional holiday (pro rata for part time employees)
● Pension (Employer Contribution 8% + a further 4% where the employee contributes 4%) + Life Assurance
● Post probation - Private health and dental insurance
Making an Application
To apply for this role, please submit your application below before midnight Sunday 22nd February 2026. Please include a one-page cover letter covering the following questions (max 200 words for each):
● Why do you want to join Figurative, and what aspects of this role are you most drawn to?
● Describe a time when you were assigned a task or project but didn't immediately know how to do it. What steps did you take to learn what you needed and complete the task?
● What project, event, or task in a previous role made you feel the most motivated or excited to go to work?
First interviews will be held virtually on Thursday 5th March 2026.
Second interviews will be held in person in our London offices on Thursday 12th March 2026.
We welcome applications from people of all backgrounds and particularly encourage those who are underrepresented in the investment sector to apply.
Please note that we actively screen for AI-generated applications. We are looking for authentic, personal responses that reflect your own experiences and motivations.
I look forward to hearing from you!
Ellen Hunter
Operations Manager
We want to see a thriving, inspiring cultural and creative sector generating far-reaching social and economic impact.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced administrator and grant writer who is passionate about migrants’ rights and democratic reform to start working in March 2026.
We are looking for a part-time Operations and Fundraising Manager to support our Executive Director and staff team in the day to day operations of the organisation, including office tasks, support with reporting and fundraising, diary management and administrative support.
Our organisation
Migrant Democracy Project (MDP) is building migrant power in the UK. We want all residents, no matter where they are from, to have the right to vote, use the power of the vote, and get elected to build a society rooted in justice, freedom, and solidarity. A society where migrants’ interests and needs are heard, included and represented in all levels of UK politics.
Contract
This is a fixed term contract for 12 months (with the possibility of extension depending on future grants), £37,000 pro rata (£22,200 per year), with an early March 2026 start. We are open to this being a PAYE or contractor (self-employed) position.
Benefits include:
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25 days of paid annual leave pro rata, plus bank holidays. In addition, the MDP office closes for two paid weeks over Christmas and New Year.
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4% pension (3% employer and 5% employee contributions)
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Access to training and mentoring opportunities to develop in the role, if needed.
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Flexibility in working hours and TOIL.
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Central London office space.
We are looking for an administrator who can work the equivalent of 3 days per week hours flexibly, adapting to the needs of the organisation. When work is carried out by any Migrant Democracy Project employee outside normal working hours, time off in lieu is applied.
Location and working hours
Migrant Democracy Project’s office is in Vauxhall, London. Staff have daily access to the office and the team co-works from there regularly. This role can be done remotely, however, we expect the role-holder to join the team in-person for strategy days which happen every few months.
This is part-time role at 0.6 FTE. Working days are flexible, equivalent to 3 days per week between Monday to Friday, as long as most of the hours match MDP’s usual working hours (9:30 am - 5:30 pm). The role holder can also have different working days on different weeks as long as that is communicated well in advance and noted in the team calendar.
The role is based in the UK and open to individuals with an existing right to work in the UK.
Responsibilities
We are looking for a strategic Operations and Fundraising Manager who can skillfully identify the organisational and team needs and can propose and implement solutions, ranging from project management tools, HR systems, and other systems tools. The ideal candidate will be scanning the horizon, ensuring the organisation has the appropriate policies and thinking long-term about its financial and organisational needs.
Lead the Operational Management of Migrant Democracy Project
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Review existing operational policies and procedures, identify improvements and updates, and implement them to ensure the smooth running of Migrant Democracy Project.
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Lead the development and implementation of operational infrastructure, including systems for project management to ensure efficient progress of the organisation’s objectives.
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Ensure Migrant Democracy Project is in compliance with relevant policies, including data privacy, safeguarding, risk register, and others and support the team in implementing them.
Lead on People Management and Recruitment
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Implement and manage all people and culture functions and internal processes including systems for leave, TOIL, employment contracts, and other identified needs.
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Support the Executive Director with recruitment processes, such as job vacancy promotion, sifting application forms and booking interviews.
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Ensure all members of staff, including consultants, have all their documents, including contracts and consultant agreements, up to date and that systems are in place to support the team to navigate probation and contract renewals.
Fundraising and Evaluation
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Identify grant opportunities for the organisation, manage application deadlines and work with the staff team to support writing grants.
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Maintain MDP’s grant database up to date and manage Google Drive grant documentation folders, including supporting the Executive Director to meet funders’ requirements such as quarterly reports.
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Manage and track staff budget sheets for grants, working with the Finance Manager.
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Support the Executive Director and all team members in writing progress reports to funders, both when required and proactive updates to all funders.
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Implement an evaluation system to be able to measure and report on outputs required by each grant.
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Liaise with MDP’s staff team to collect data for evaluation reports.
Lead on online systems for the team
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Manage MDP’s Google Drive folders, ensuring information is up to date.
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Manage staff access to shared workspaces and folders.
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Manage staff accounts, such as creating new emails and managing permissions.
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Manage MDP’s generic info inbox and direct queries to relevant staff where applicable.
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Support the Executive Director with new staff onboarding and manage their Google Suite access.
Diary and Office Support
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Support with booking rooms and team meetings as needed e.g. team Strategy Days.
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Create a calendar of relevant MDP events for all staff and support the team’s long-term project planning.
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Manage travel and accommodation booking for MDP staff members for required events.
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Process all relevant office orders, such as printing, stationery and office equipment.
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Regularly assess office needs and proactively ensure the stocks of MDP materials (such as leaflets, business cards, etc.) are appropriate.
Finance Support
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Work with the Finance Manager to create budget templates and monitor them regularly.
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Pay small invoices under £500 and process staff expense forms on a monthly basis.
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Manage MDP’s invoice folders and create invoices from MDP’s templates when required.
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Submit relevant invoices and receipts to Xero’s inbox.
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Manage MDP’s Soldo account and top-up expense cards for staff as appropriate.
Qualifications
We are looking for an organised and efficient Operations and Fundraising Manager with the following essential skills:
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At least three years of demonstrated experience of leading projects or teams, including managing multiple people and budgets
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Demonstrable experience in fundraising, such as grant writing.
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Excellent organisation skills, with extensive experience in project and program management, and a proven ability to plan, organise, and lead the implementation of plans and processes.
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Experience of creating systems and organisational processes that are effective, efficient, and embed and socialise them with the team and key external partners.
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Experience in project monitoring and evaluation.
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Experience using Xero, Soldo or similar software for processing invoices and expenses.
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Experience in diary management.
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Excellent knowledge using Google Suite.
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Comfortable in a start-up environment and experience working in a small team, where flexibility is required to meet emerging tasks and deadlines.
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Excellent attention to detail and communication skills.
Essential behaviours:
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Show a passion for and commitment to our values and building migrant power.
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Be able to work inclusively and build engagement and trust with people of all backgrounds.
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Show a willingness to take initiative in the pursuit of Migrant Democracy Project’s goals. Take responsibility for delivering your work to a high standard, and be able to ask for support when you need it.
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Be able to work independently and in a remote environment, whilst valuing opportunities to work as part of a close team.
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Be a good team player, able to liaise effectively with different team members and draw on people’s expertise and specialisms to make decisions and ensure progress.
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Treat Migrant Democracy Project’s staff and partners with dignity, respect and care - building strong and impactful relationships where possible.
Decision-making timeline
We are looking for the Operations and Fundraising Manager to start in early March 2026. The applications will be reviewed on a rolling basis.
Interview process
● Stage 1: shortlisted candidates will be invited for a 15 minute interview via phone or Zoom.
● Stage 2: if successful after Stage 1, shortlisted candidates will be invited for a 75 minute interview via Zoom or in-person depending on the candidate’s place of residence. This will include a practical exercise and questions about your experience. You will have an opportunity to ask us questions as well.
We are organising and building power amongst migrants at home in the UK to shape a society rooted in justice, reflecting our needs and interests.
The Administrator will play a key role in supporting the smooth and efficient running of the NVN’s operations. Working closely with the General Manager, they will manage day-to-day administration, membership communications, events logistics, and financial record-keeping.
They will help ensure that the NVN remains responsive, organised, and welcoming to its members and everyone.
Key Responsibilities:
Administration and Coordination
- Support the General Manager with the day-to-day coordination of the NVN’s activities.
- Maintain accurate records, files, and databases (including membership and financial information).
- Prepare and circulate agendas, papers, and minutes for Trustee Board and working group meetings in collaboration with the chair and general manager.
- Track progress on agreed actions and support efficient follow-up.
- Support the General Manager to manage and promote funding applications from the membership, such as the ARCH Levy Fund, bursary applications and the Event Subsidy Fund.
Membership and Communications
- Respond to member and public enquiries in a timely and professional manner.
- Manage membership renewals and maintain the membership database.
- Create and distribute newsletters.
- Maintain our social media presence and website content.
- Store NVN songbooks and send out when purchased.
- Assist with the organisation and delivery of NVN events, training, and gatherings (online and in person).
- Website management (in liaison with website hosting company).
Finance and Record-Keeping
- Support basic financial administration including invoicing, payments, and expense tracking.
- Maintain up-to-date financial records in coordination with the General Manager and Treasurer.
- Maintain and store confidential documents and archives.
- Support the preparation of information for reporting and audits.
- Work with Xero (accounting software).
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Chelsea / Sutton (with 1 day a week working from home)
About Us
The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. Join our ambitious and supportive Individual Giving Team and help us deliver our most ambitious fundraising strategy yet.
What You’ll Be Doing
As our Individual Giving Assistant – Supporter Acquisition, you’ll play a vital role in supporting our fundraising campaigns and projects, helping to recruit new supporters to the Charity. You’ll be one of the first points of contact for our donors, providing exceptional supporter care and ensuring every supporter feels valued. Your day-to-day will include:
- Responding to supporter enquiries by phone, email and in-person, ensuring all queries are handled efficiently and with care.
- Thanking donors and personalising communications to build strong relationships and ensuring a positive and lasting first impression.
- Accurately recording and processing donations, and updating supporter records on our database.
- Supporting the delivery of fundraising campaigns, including creating timing plans, proofreading copy and assiting with briefs.
- Managing invoices and helping with campaign reporting.
- Supporting the team with administrative tasks.
- Working with colleagues and volunteers to deliver the best possible supporter experience.
What We’re Looking For
You’ll be an enthusiastic team player with:
- Excellent organisational skills and attention to detail.
- Strong interpersonal and communication skills, both written and verbal.
- The ability to prioritise, manage multiple tasks, and meet deadlines.
- A proactive, flexible approach and willingness to support the team as needed.
- Good working knowledge of Microsoft Office (experience with customer databases is desirable).
- Commitment to providing outstanding supporter care and working in a supporter-focused environment.
Previous experience in customer or supporter service, office administration, or the charity sector is desirable but not essential – full training will be provided.
Why Join Us?
We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development.
What we offer:
- 27 days annual leave (rising with length of service), plus UK bank holidays
- Up to 6% employer pension contributions (increasing with service)
- Enhanced maternity and adoption pay
- Life insurance and employee assistance programme
- Flexible and hybrid working options (work from home one day a week)
- Access to subsidised staff restaurants, wellbeing initiatives, and more
- Bright, modern offices in Chelsea and Sutton, with excellent transport links
Inclusion Matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
How to apply:
Please submit your application as soon as possible, as we may close the vacancy early if we receive a high volume of applications.
Please submit a cover letter highlighting how you meet the person specification along with your CV. Applications without a cover letter will not be considered.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Are you detail-focused, analytically minded, and have experience of working with Gift Aid? MSF UK is looking for a Gift Aid Manager to lead and develop our Gift Aid team, helping unlock vital additional funding for our lifesaving medical work around the world. In this role, you’ll:
- Oversee the management and administration of Gift Aid, and other forms of tax-efficient giving, to maximise MSF UK’s income
- Manage Gift Aid income across multiple income streams ensuring that MSF UK remains compliant with HMRC regulations
- Lead on delivering regular Gift Aid communications to supporters following HRMC best practice; identifying opportunities and developing strategies to increase Gift Aid income.
You’ll be part of a fast-paced, ambitious team with a big impact. Join us and be part of the world’s leading emergency medical aid organisation - Médecins Sans Frontières/Doctors Without Borders.
Hours: 37.5 hours per week, Mon Fri
Duration: Permanent
Location: London - Hybrid, 2 days per week in London office (Including Wednesdays)
Salary: £46,784.49 - £57,181.04 per annum
Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
Job Purpose:
The primary responsibility of the Gift Aid Manager is to oversee the management and administration of Gift Aid, and other forms of tax-efficient giving, to maximise MSF UK’s income. This includes responsibility for managing the Gift Aid and tax reclaim processes across multiple income streams, ensuring claims are submitted in a timely manner, and that MSF UK remains compliant with HMRC regulations. This role requires a specialist understanding of Gift Aid regulations.
They also act as the main point of contact with HMRC on complex matters relating to Gift Aid and reclaiming tax, providing solutions or advice on more complicated Gift Aid queries to the wider Fundraising team. The Gift Aid Manager will lead on planning and delivering regular Gift Aid communications to supporters.
Please download the full job and person specification below for further details.
Knowledge, Skills & Experience:
- Previous experience in managing end to end Gift Aid claims and processes within the charity sector.
- Strong working knowledge of HMRC Gift Aid regulations, practices and procedures and other relevant HMRC guidelines.
- Knowledge and understanding of Gift Aid compliance in charity environments.
- Experience of working with 3rd parties on Gift Aid claims and processes.
- Demonstrable knowledge of Microsoft Excel to an intermediate level including the ability to produce and manipulate pivot tables.
- Experience of working with Power BI KPI dashboards.
- Working knowledge of a fundraising database or CRM system (preferably Microsoft Dynamics CRM or similar CRM) and managing large datasets.
- Proven experience of monitoring and checking processes and developing process improvement and project management experience.
- Experience in providing Gift Aid training and support to staff or volunteers.
- Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
- An excellent level of numeracy, combined with accuracy, attention to detail and an ability to follow defined processes is a must
- Excellent time management skills with a proven track record in managing a busy workload to deadlines whilst maintaining a systematic and organised approach
- A proven ability to work independently, manage multiple priorities and meet deadlines in line with established schedules ensuring accuracy in the information provided
- An excellent communicator with training experience and the ability to deliver complex information to a variety of internal stakeholders in an accessible and relevant way.
- Ability to build excellent working relationships with a wide variety of internal and external stakeholders, including senior management.
- Self-motivated, flexible and able to work without close supervision within a team environment
- A responsible attitude to dealing with sensitive and confidential information
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and other relevant software tools
- Fluency in written and spoken English
- Commitment to the aims and values of Médecins Sans Frontières.
- Proactive, resourceful, and adaptable with a solutions-focused approach.
- A positive team player with the ability to collaborate effectively with colleagues across different departments.
HOW TO APPLY
Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date.
Please apply as soon as possible as MSF reserves the right to close the vacancy early, or on the appointment of a candidate.
Incomplete applications will not be considered.
Recruitment timetable:
- Closing date for applications: 15 February 2026, 11.59pm (GMT)
- First round interviews: 04 & 05 March 2026
- Projected Start Date: 06 April 2026
MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.
Safeguarding
MSF UK/IE is dedicated to safeguarding everyone who comes into contact with the organisation, for whatever reason and however brief. All posts are subject to safer recruitment process which include robust reference requests, scrutiny of employment history and where applicable criminal record and barring checks.
Our safeguarding commitment is underpinned by policies and procedures which encourage and promote safe working practice across the organisation. On joining MSF UK/IE you will be required to attend safeguarding training to ensure responsibility for and maintaining safe working practice and to safeguard our teams, beneficiaries, and communities.
The client requests no contact from agencies or media sales.


