Database jobs

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. Smart Works Bristol opened its doors in August 2025 for the first time for two days a week to welcome clients in person, and is now looking for a Service Delivery Assistant.

The Service Delivery Assistant will support the smooth running of the Smart Works Bristol service, creating a welcoming atmosphere for all clients, volunteers and visitors. Our team is friendly and professional, and we work closely together to make sure every client has an outstanding experience when they visit us.

To find out more and apply, please see the attached job pack and submit your application by 12 noon on Tuesday 9th September 2025.

Booking Administrator

Are you friendly, professional, enthusiastic and dedicated to social values? If so… we need you!

This is an exciting opportunity for an experienced Administrator to join a dynamic and supportive team.

Position: Booking Administrator/Coordinator

Location: Remote

Hours: 37.5 hours Monday - Friday (30 hours possible for the right candidate), with additional on-call rota days (1 weekend in 4, plus 2 evenings per week, toil for any work done in those hours).

Salary: £24,500 - £27,000k per annum depending on experience (plus London weighting if applicable).

Contract: Permanent

Closing Date: 16th September 2025. Interviews will be held on a rolling basis, so early application is encouraged as we reserve the right to close the advert early

The Role

Join a co-operative providing British Sign Language (BSL) Interpreters and developing tech to support to users. The co-operative is co-run and co-owned by its members, who are Deaf people and BSL interpreters. You will work closely with the Operations Manager and Operations Team Leader to provide a high quality and efficient service, helping the business to achieve agreed targets whilst working to the co-operative’s ethos. 

Responsibilities include:

• Coordinating the provision of communication professionals for Deaf/Hard of Hearing people across for medical (including mental health) appointments and for other work in a variety of sectors (education, child protection, conference, employment, legal settings etc)
• Accepting and making calls
• Dealing with bookings and general enquiries in a fast-paced environment
• Supporting marketing and business development and communicating to members and external stakeholders
• Supporting other staff where necessary

The position is grounded in the co-operative’s ethos, ensuring financial processes align with the organisation’s values and strategic objectives. The co-operative is co-run and co-owned by its members, who are Deaf people and communication professionals. As an employee, you can become a worker member and have a say in how the business is run.

About You

You will have excellent customer service skills and experience in a client-facing role. With strong organisational skills and attention to detail, you will have the ability to meet strict deadlines, follow contractual service levels and prioritise your time effectively.

We are looking for someone with:

• Excellent IT skills with good knowledge of Word, Excel, Databases with the ability to learn how to use dashboards and other applications
• Excellent communication skills (written and verbal)
• Ability to follow processes and develop these where needed
• Problem solving skills and the ability to think outside the box
• Ability to work autonomously, yet with full support from management

Additional requirements:

• You must have a private place to work due to dealing with sensitive information
• You must have a stable internet connection
• You must have the right to work in the UK

Join the team and contribute to a meaningful and impactful mission while developing your career in a supportive and inclusive environment.

About the Organisation

The co-operative develops ethical tech to support the provision of British Sign Language (BSL) Interpreters and other communication professionals. The organisation values diversity and promotes equality and encourages and welcomes applications from all sections of society and are keen to receive applications from members of the Deaf community. We are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Benefits include:

• Cooperative membership and working means you get a say in decisions and your voice matters here
• Annual leave is 22 days (plus public holidays) with an additional day off for your birthday!
• Flexible working when possible with business need
• Matched employer pension contributions of up to 5%

You may also have experience in areas such as Customer Service, Administration, Client Support, Customer Service Officer, Administration Officer, Client Support Officer, Customer Service Coordinator, Administration Coordinator, Client Support Coordinator, Support Coordinator.

Please note NFP People are advertising this role on behalf of our client.  

37 hours per week / £27,110 per annum / permanent / Monday-Thursday 9-5pm; Friday 9-4.30pm.

 is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

We are looking for a Rent and Housing Administrator to join our small, dispersed Rent Team within Housing and Property Services.

In delivering this role, you will provide a highly responsible administrative service to our colleagues who manage property payment (rent/arrears) collections, lease/housing management and compliance delivery within the organisation.

You will ensure that all internal systems hold accurate and up to date for;

• Rent/former arrears accounts
• Lease and Housing Management information
• Resident information
• Property and Compliance data

This is a dynamic role where you will work closely, building effective communication links across the Asset and Housing Management Team and the Finance Team to enable proactive and effective information posting and up to date property/compliance information.

In addition, you will support the wider Asset Management Team within administrative and system related tasks and work flexibly where necessary to attend team meetings and liaise with colleagues which may include traveling to YMCA DLG sites.

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

You will already have experience working in a varied administrative role, competent in using software packages (MS Office applications) and rent/ payment databases.

You will be an effective communicator at all levels with both colleagues and external partners, with the ability to self-motivate, work using your initiative and prioritise your workload. You will appreciate the need for an eye for detail, have demonstrable experience of reconciling data and other financial information. 

In addition, you will have a basic understanding of the key risks, challenges and opportunities for young people which may impact on their ability to pay rent, along with a basic understanding of supported housing.

If you would like any further information or an informal discussion about this post, please contact

Should you require any assistance with our application process, please email us at 

CLOSING DATE: Sunday 14 September 2025 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider. 

It’s no secret that we are facing interlinked nature, climate and health emergencies and we have never needed a healthy natural world more - and it, in return, has never needed us more.

We’re looking for a motivated and enthusiastic Volunteer Co-Ordinator to support, inspire and empower our volunteers, branches, and affiliated groups to take action for nature. This role requires someone who is a people-person, great at building relationships, an excellent administrator, and confident with IT.

This is a flexible, hybrid role with at least one day in the office in Shrewsbury each week and travel within Shropshire. 

The Volunteer Co-Ordinator is responsible for ensuring that volunteers have a fulfilling and rewarding experience during their time with SWT. They will look after the whole volunteer journey; helping volunteers find the right role, building their skills and knowledge, celebrating their achievements, and ensuring they feel like a valued part of the team.

We’re looking for those who have:

·Confidence with IT, especially Microsoft programmes, and are comfortable picking up new systems.

·Excellent administration skills, have worked with databases, and have great attention to detail.

·A personal connection to nature and believe that connecting others to nature plays a key role in addressing the climate and ecological crises.

·Experience managing volunteers throughout their journey, including recruitment, onboarding, ongoing training and development, and a good understanding of health and safety requirements.

·A good understanding of what motivates people to volunteer and how to create a great volunteer experience.

·A proven ability to build and nurture working relationships with a wide range of people and personalities.

·Strong communication, able to get your point across clearly, and have difficult conversations when needed.

·A full UK driving license.

The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates. Please let us know if you require any adjustments to make our recruitment process more accessible.

Why work for us - benefits we offer:

·25 days holiday plus Bank Holidays and Service related holiday (pro-rated for part time staff)

·Salary sacrifice benefits

·Life assurance

·Generous pension - company contribution 7%, employee contribution 3%

·Enhanced Sick Pay

·Flexible working policy

·Employee Assistance Programme

·Staff discounts

·Employee away days

·Enhanced pay for maternity and adoption leave

·Coaching

·Support with training and development to assist career progression

·Inclusive & supportive work atmosphere.

Safeguarding: 

Shropshire Wildlife Trust is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo reference checks with past employers and Disclosure and Barring Service checks at the appropriate level.

No enquiries from agencies or for further advertising will be taken. 

About us:

Shropshire Wildlife Trust (SWT) has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. SWT is an autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues. 

About The East End Community Foundation (EECF)

EECF supports communities through our charitable activities of grants and programmes.  In 2024/25 these totalled over £1.6m and we intend to increase our grant making year on year to provide greater and longer-term support so we can continue to make a difference to the lives of local people by supporting vital community-based projects with grant funding. We are looking for a committed individual with knowledge of the local area to join the Grants and Programmes Team. Working as part of our small and busy team you will ensure that EECF delivers an accessible and credible grants service by providing advice, guidance and support to potential grant applicants, assessing applications for funding, and monitoring and evaluating the impact of our grant making.

About You

This is a great opportunity for someone with experience of grant making or applying for funding, and of working in and for the charitable sector, and/or starting out in a career in grant making. We need someone who is a confident communicator and team player. You should be highly efficient with the ability to work across multiple strands to strict deadlines, demonstrate strong organisational skills and build positive relationships with local community organisations. 

The Role

Position: Grants Officer

Responsible to: Head of Grants and Programmes

Hours: 35 hours per week (full-time)

Annual Leave: 23 days (increasing incrementally to 30), plus public holidays

Key Responsibilities: 

· Assist the team in developing, managing, delivering and promoting EECF’s grants programmes.

· Provide information, advice and guidance to grant applicants

· Complete the assessment of grant applications including making phone calls/visits, and completing due diligence checks

· Manage a caseload of grantees including building relationships with grantees, liaising and agreeing outcomes for funded projects, preparing and issuing grant contracts, working with groups through the delivery of their projects to final reporting

· Ensure all information including grant applications are accurately recorded in a timely fashion on the database system Salesforce

· Conduct regular outreach and participate in networking events and awareness raising sessions aimed at potential grant applicants or recipients

· Review end of grant reports and collate information to provide annual reports on grant programmes 

· Contribute to the maintenance and development of grant making systems, policies and procedures including guidance notes, application forms and reporting structures

· Keep abreast of good practice in grant making and new initiatives being implemented by other local grant makers and community foundations

· Undertake such other tasks as may be required to meet the needs of the post as they arise and to ensure the smooth running of EECF’s grant making programmes and charitable activities 

Person Specification:  

Essential Experience/Skills  

· Knowledge and/or experience of delivering a grant making programme or of fundraising

· Understanding of the voluntary sector and community needs in the East End of London

· Excellent attention to detail with the ability to work accurately to strict deadlines

· Able to manage, prioritise and organise your own workload

· Strong written and oral communication

· Strong IT and administrative skills

· Able to work independently and as part of a small team

Desirable Experience/Skills (not required but would be beneficial)  

· Knowledge of CRM systems

· Budget management experience 

· Participatory grant-making

· Experience of public speaking

Personal Qualities  

· Flexible and adaptable with good interpersonal skills and a ‘can-do’ approach

· Self-motivated and able to work on own initiative

· Dependable and reliable with the ability to be productive under time pressure

· Positive, resilient and supportive

Please note, we’re actively reviewing applications and interviews will be held on a rolling basis.

This is a fantastic opportunity for a passionate Health and Safety Advisor to join a well-established Health and Safety Team with a varied health and safety portfolio based from our  Head Office at Stockport with travel across the country.  You will work with many different teams across Creative Support to help services undertake work activities in a safe way. You will provide advice, support services and go out to our services around the UK. You will be expected to work closely with colleagues to support Creative Support’s health and safety and risk management policies, procedures and systems. The main focus of your role will be to:

- Conduct planned health and safety inspections and audits

- Carry out responsive inspections and safety reviews

- Undertake specific risk assessments and devise risk management plans

- Produce written inspection and other reports on a timely basis

- Contribute to health and safety related training

- Provide practical and professional health and safety advice and assistance to staff.

You will need the following qualities and skills:

- You enjoy helping people and solving problems

- You have excellent attention to detail

- You have some knowledge of social care or property services.

- You are confident using Microsoft Word, Excel and databases.

- You display a professional and confident approach in dealing with people.

- Good written communication skills

- You will need to flexible and adaptable.

- You're happy with travelling to different locations and complete on-site inspections and visits

- Experience of working within a health and safety role or compliance role would be an advantage.

This role offers the chance to work within a rewarding environment and have the responsibility of supporting and managing the Health and Safety function while making improvements to process, practices and procedures. This role will require you to spend time away from the office in services during the week.  The general working pattern will be Monday to Friday with very occasional travel on the weekend. The working pattern and hours are flexible due to the nature of the role however you must be prepared to travel and work form the office. This role is also open to candidates who would like to job share.  We will support employees to complete the NEBOSH Award if not already achieved

Other benefits include:

- Comprehensive induction,

- Ongoing fully funded professional training to develop your career.

- Friendly, open, flexible work culture,

- Mileage allowance or travel and hotel expenses reimbursed,

- 33  days annual leave per year, inclusive of bank holidays

- Company sick pay scheme,

- Electronic ICT equipment provided,

- Free Life Insurance Scheme,

- Weekly management support from the Health and Safety Manager,

- Full Corporate Support from an established Not for Profit Provider,

- Exclusive online retail discounts scheme,

- Free Employee Assistance service,

Permanent contract/ Full-time up to 37.5 hours or Part time minimum of 22.5 hours per week

Please check the attached job description for full details.

About Creative Support

Creative Support is a dynamic, charitable organisation providing support to individuals with a wide range of care and support needs across England. We are also a Registered Provider of Social Housing with over 1,000 tenants with support needs in properties that we own or manage. We are regulated by the CQC and HCA and must demonstrate high standards of health and safety compliance. As a large employer of over 5,000 staff we seek to promote high standards of safety awareness and good practice.

Vacancy Reference Number: 84112

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

Senior Fundraising and Research Officer

We are looking for a motivated and detail-oriented Senior Fundraising and Research Officer to join the team at Right to Succeed, helping us build on the great work we’re already doing and achieve even more.

This is an exciting time to join the charity as we continue our journey to support children and young people in areas of high deprivation to succeed in life.

Position: Senior Fundraising and Research Officer
Location: Contractually based from one of our offices with flexibility to work from home, subject to business requirements and line manager approval.
Salary: £29,680 - £32,099 per annum
Hours: Full Time (37.5 hours per week, Monday–Friday)
Contract: Permanent

Closing Date: 9:00am, Monday 22nd September 2025
Interview Dates:

• First stage: Thursday 25th September 2025
• Second stage: Tuesday 30th September 2025

The Role

Working as part of a small but ambitious team, you will support fundraising and donor research for Right to Succeed, a fast-growing national charity delivering place-based and educational change in disadvantaged communities.

This role will see you:

• Undertake in-depth prospect donor research, using tools such as Funds Online, GrantNav 360 Giving, and CRM systems.
• Produce research briefings and present findings to support fundraising strategy.
• Provide high-quality administrative support, including meeting coordination, thank you letters, and CRM updates.
• Support the delivery of fundraising events and donor visits.
• Contribute to the writing of funding applications, bids, and monitoring reports.
• Lead on administrative support for the Individual Giving funding stream.

If you are passionate about collaboration, research, and supporting fundraising that helps children and young people overcome barriers to education, we would love to hear from you.

About You

We are seeking a proactive and detail-focused fundraiser with:

• Experience of writing for a range of audiences.
• Experience of maintaining relationships with a range of stakeholders.
• Strong research skills and experience with CRM or funding databases.
• A flexible and hands-on approach, with the ability to work independently and as part of a team.
• Strong organisational, planning, and time management skills.
• Excellent communication skills, both written and verbal.

Desirable experience includes:

• Knowledge of the voluntary/charity sector.
• Understanding of bid writing and monitoring for Trusts, Foundations, Statutory and Institutional funders.
• Experience of fundraising from regional sources.

Benefits Include:

• 5% employer pension contribution
• 27 days annual leave (plus bank holidays)
• Medicash health plan
• Group life assurance
• Flexible working
• Commitment to wellbeing and professional development

Please upload your CV and a covering letter outlining your interest in the role and how you meet the criteria of the role. The covering letter should be no more than 2 sides of A4.

About the Organisation

Right to Succeed works with communities in areas of high deprivation to remove barriers to education and create better outcomes for children and young people. Since launching in 2015, we’ve been working with schools, colleges, and local authorities across Blackpool, Rochdale, Birkenhead, and the Liverpool City Region to build inclusive education systems and improve literacy.

We are an equal opportunities employer and particularly welcome applications from those with lived experience of the challenges our programmes seek to address. As a Disability Confident employer, we will provide any support needed in the recruitment process.

Other roles you may have experience in could include: Fundraising Officer, Fundraising and Research Officer, Trusts & Foundations Officer, Grants Officer, Prospect Researcher, Individual Giving Officer, Fundraising Administrator, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This is a pivotal role responsible for overseeing and managing the core operational functions of finance, HR and health and safety across the organisation.  You will be responsible for leading on all aspects of these areas ensuring compliance with health and safety legislation, supporting our people and maintaining effective financial management.

This role is vital to ensure the organisation remains compliant, operationally effective and a safe and supportive workplace for all employees. You will be responsible for all day-to-day activities that enable us to reach our vision for the city, and work closely with senior management to support wider organisational strategic goals.

Please note:  A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010

Main duties:

· Oversee financial operations, including accounts payable accounts receivable, bank reconciliation and petty cash

· Support the preparation of financial management reports, accounts and statements

· Handle Payroll administration, pension schemes, and GiftAid claims, ensuring compliance with HMRC requirements.

·      Oversee grant and funding reporting in line with funding requirements

· Develop and monitor the annual budget with leadership input, and review expenditure with department Leads

· Line manage the one team member

· Provide core administration functions for the building, including answering phone and email queries

· Work with external accountants and auditors as required

· Oversee financial and contractual aspects of OTF’s properties, including utilities, tenancy agreements, and maintenance contracts.

· Maintain and update the health and safety policies and processes

· Ensure compliance with health and safety legislation and best practice across the organisation, promoting a positive safety culture.

· Provide training and guidance on health and safety issues, including first aid, manual handling and fire safety

· Carry out workplace risk assessments and implement control measures

· Act as the main point of contact for audits and inspections and investigating accidents when they arise

· Maintain and update HR policies and processes in line with current legislation

· Manage recruitment, onboarding, and employee relations processes.

· Ensure compliance with HR and financial regulations.

· Oversee and manage sickness, absences and annual leave ensuring compliance with policies.

· Collaborate with senior management to develop and implement workforce planning strategies and staff wellbeing initiatives.

· Lead Bible studies, prayer meetings for staff, volunteers and at external events as required

· Be an active member of the Off the Fence leadership team

Key attributes and experience required for the role:

· Proven experience in HR, Finance and/or Health and Safety roles (Minimum 3 years in a supervisory/management role)

· Strong knowledge of UK employment law in practice, H&S legislation and financial processes

· Strong alignment with the vision of Off the Fence, and a commitment to our organisational focus

· Excellent organisational and time management skills

· High level of integrity, professionalism and confidentiality

· Ability to interpret policies, legislation and data effectively

· Proficient in Microsoft Office, HR and finance systems such as QuickBooks and Bright HR (or equivalent)

· Strong interpersonal and communication skills, with ability to work with staff at all levels

· Formal professional qualification in HR, H&S or finance

· A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010

Vision and values

Off The Fence reaches out to break the cycle of poverty in Brighton & Hove, ensuring that no one is left behind. We believe in resisting poverty, empowering people, and restoring hope, and we work toward a future where social and spiritual poverty no longer exists.

By 1997, Off The Fence became a registered charity, allowing us to expand and tackle poverty in a deeper way, through compassion, excellence, unity, integrity, and a Christ-like approach to supporting the most vulnerable.

Poverty is complex—it’s not just about finances, but about housing, mental health, education, and belonging. To address these needs, Off The Fence now provides three core programmes, each offering a different form of practical and emotional support.

As poverty in Brighton & Hove has increased, so has our commitment. At the heart of our work is a belief that every person deserves dignity, hope, and the opportunity to rebuild their life.

As a Christian organisation we seek to live and work by our values:

· Christ-like: we desire the best for others (Col 1:27, 1 John 3:16)

· Excellence: we aim for outstanding quality (1 Cor 12:31, Phil 4:8)

· Unity: we achieve more together (Ps 133, Eph 4:3)

· Compassion: we care for those who are suffering (Col 3:12, Matt 9:35)

· Integrity: we do what is right (Prov 10:9, Titus 2:7-8)

Working at Off the Fence

We are a small but highly dedicated team, passionate about seeing transformation across Brighton and Hove.  Off the Fence employees are entitled to:

- 25 days annual leave (pro rata) plus bank holidays, with extra days added for long service

- Up to 5 days of mission leave (pro rata)

- 7% employer pension contributions

Notes for applicants

If you’re applying for this role, we ask that you submit your CV and a cover letter.  In your cover letter please outline how your skills and experience align with the requirements of this role, as well as explaining why you want to be a part of Off the Fence.  

Individual Giving Assistant Manager

Full time, permanent contract with an option for some hybrid working.

We are Chester Zoo

We’re not just an amazing, award-winning visitor attraction that’s home to over 30,000 incredible animals within 128 acres of stunning gardens. We’re not just the UK’s most popular zoo. We’re an international wildlife charity that’s committed to the recovery of endangered species.

The Role – Individual Giving Assistant Manager

The Fundraising Department of Chester Zoo, a major wildlife charity, with a mission of Preventing Extinction works to secure income which contributes towards the delivery of our strategic development plan and ambitious conservation plan, helping to ensure nature can survive and thrive.

Reporting to the Fundraising & Philanthropy Lead and working with the wider Fundraising team, the Individual Giving Assistant Manager will lead on securing and managing small to medium donations from individuals. This includes our newly created Patron Scheme, multiple fundraising campaigns and all challenge events for the zoo (including Run for Nature).

We are looking for a proactive and conscientious individual who will take a data led approach to raise money in effective and creative ways, working with our Senior Marketing Manager and Senior Data and Insights Manager to identify patterns and drive donations through individual giving. They will also manage and drive revenue through onsite giving mechanisms including in-memory, naming opportunities and point of sale giving – all whilst helping to strengthen our supporter base and foster their long-term relationships with the zoo.

They will work across the organisation to support our team of conservationists and scientists at Chester Zoo to engage, train and support targets within our strategically important field, education and science led projects.

We’re looking for someone who can:

• Fundraising Strategy: Help to develop and implement new plans to continue to grow our Individual Giving income led by the Fundraising & Philanthropy Lead
• Prospect Development: Work with our Senior Marketing Manager and Senior Data and Insights Manager to identify patterns in giving using data from our CRM and drive donations through appeals and public campaigns across the organisation
• Donor Cultivation and Stewardship: Develop an annual programme of stewardship and contact opportunities
• Campaigns: Develop and deliver engaging campaigns across multiple channels (direct mail, digital, email, on-site) aiming to grow a sustainable donor base. Monitoring and reporting on campaign performance using data to optimise and drive continuous improvement and donor retention
• Onsite Giving: Maximise onsite giving opportunities including naming around animal habitats and our newly installed Celebration Tree, alongside site wide donation boxes, point of sale items, round-up giving and contactless. Working with the Fundraising Administrator to include coordinating collections, reviewing messaging, reporting and identifying areas for improvement
• Event Management: Work across the organisation to create engagement and stewardship opportunities through events and experiences as the role requires
• Donor Stewardship: Keep accurate records on the database to include all communications, donor plans, pledges, proposals, gifts and restrictions. Work with the Fundraising Administrator to maintain a regular and engaging program of communication with donors, keeping them informed on the impact their donation is having on conservation activities at Chester Zoo well as recognition.
• Reporting and Analysis: Track fundraising progress and report on KPI’s

What makes Chester Zoo a great place to work?

Well, where do we start? Here goes…

We’re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place.

As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of over 600 permanent and 500 temporary team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey.

Our working environment could not be more different from a typical office – where else can you see critically endangered orangutans from your office window, or stroll among rare giraffes and tigers on your lunch break?

The Package

• Permanent Contract
• 40 hours per week
• Salary – £30,000 per annum
• Opportunity for some working, based at Chester Zoo a minimum of 3 days per week.
• 33 days annual leave (includes bank holidays) plus the option to buy or sell up to 5 days.
• Pension scheme with generous employer contributions up to 9%
• Healthcare plan and employee assistance programme.
• Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family.
• Cycle to work scheme.
• Discounted gym membership
• Discounts on cinema tickets, restaurants, high street shops and more via Perks

Our Requirements

• A demonstrable track-record in individual fundraising and/or high-level customer service
• Experience of using a database to manage and track donor gifts, relationships and pipeline
• The ability to create exciting and compelling fundraising campaigns across a range of different channels
• Skilled in managing and developing a portfolio of funders and meeting fundraising targets
• Experience in developing and building long-term donor relationships
• Confident communication skills, motivating supporters, as well as internal and external stakeholders and face-to-face contact with supporters
• Proven experience of delivering consistently high levels of supporter care
• Experience in curating and managing stewardship events
• Experience of prioritising and balancing a busy workload
• Experience of working closely with other fundraising streams

Although not essential, the following would be desirable:

• Strong working knowledge of Individual Giving, fundraising regulations and best practice
• Ability to recognise the needs of differing stakeholders
• Ability to manage varied tasks and workload
• Ability to work well independently and under pressure
• Highly organised with exceptional attention to detail

Shortlisting of applications and arrangement of interviews will take place while the advert is live, candidates are therefore encouraged to submit applications as soon as possible. We reserve the right to close the advert early.

WCCM seeks to appoint an experienced, highly motivated, talented, resourceful, emotionally intelligent and hardworking Senior Finance Manager to manage finance and governance across our international office in London and our Retreat Centre based in Bonnevaux. Working with the Executive Director and Trustees, and with the support of a small, dedicated team, you will lead on WCCM’s financial strategy and planning, ensuring compliance with statutory and non-statutory bodies, working to maximise income and automate processes. You will also have responsibility for core organisational support functions such as HR, GDPR and Health and Safety. You will have significant experience in finance roles, with knowledge and experience of UK charity finance, and operational support functions. Occasional trips to France. Interest in Christian Meditation/Spirituality an advantage.

Job Title: Volunteer Recruitment and Training Coordinator

Role: An entry level administrative role in the Volunteer Recruitment & Training team

The Listening Place (TLP) is an award-winning charity which provides face-to-face, compassionate and non-judgemental support for people who feel that life is no longer worth living.
We opened our first site in Pimlico in 2016, and we now have three sites with 850 active volunteers.  We will be opening our 4th site near Liverpool Street in Autumn 2025. 

This is an exciting opportunity to join the Volunteer Recruitment and Training team as a full-time coordinator.  You will provide administrative support to the team, working closely with two other coordinators, to enable us to recruit and prepare volunteers to deliver our outstanding service for suicidal people.

We are committed to welcoming everyone from all backgrounds and communities, and creating inclusive teams.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during our selection process or your ability to work with us, we'll be happy to make reasonable adjustments to enable you to perform at your best.

Core responsibilities:

· Administrative duties which support the recruitment and training process of our volunteers

· Liaise with potential volunteers, interviewers and trainers

· Arrange meetings, interviews and training events (this sometimes involves travelling between sites)

· Make room bookings

· Monitor and organise team mailboxes and calendars; respond to email and telephone enquiries

· Obtain references for potential volunteers

· Maintain office systems; responsibility for data entry and maintenance of spreadsheets and databases

· Any other duties commensurate with the role

Attributes and Skills:

Essential

· Ability to work at a fast pace whilst maintaining close attention to detail

· Excellent administrative and organisational skills

· Excellent written and verbal communication skills

· A reliable, punctual and enthusiastic team player, who can work collaboratively, build strong relationships

and demonstrate a flexible and helpful approach – willing to go the extra mile

· High level of computer proficiency, particularly with MS Office packages (Word, Excel, PowerPoint)

· Proactive and self-motivated, able to plan and prioritise workload effectively and remain calm under pressure

· Ability to act with tact and safeguard sensitive or confidential information

· Excellent time management skills

· Strong commitment to and a good understanding of TLP’s mission and values

Desirable

· Recent experience in an administrative role

· Recent experience in a volunteering environment

Hours

37.5 hours a week, Mondays to Friday, office hours, with occasional evening and weekend work to meet operational requirements.

Location

Predominantly office based at our Hammersmith Office or Liverpool Street office (once opened) with some remote working.

Reporting line

The Volunteer Recruitment and Training Coordinator will report to the Head of Volunteer Recruitment and Training.

Salary: 

£30,157 per annum (with pay award pending) plus benefits: 3% employer contribution towards pension, 25 days annual leave per annum (plus public holidays), Employee Assistance Programme, access to Medicash health insurance and critical illness cover.

Application process:

Please submit a CV and cover letter of no more than one side by Friday 5th September.
Candidates invited to interview will be asked to complete a homework task beforehand.

Location: Hybrid - Eyre Street, Sheffield - this role is partly based at home, partly in the Sheffield offices. Applicants must be willing and able to work from both locations as required.

Salary: Grade 2 - £28,216.60 per annum, pro rata for part time

Contract: Fixed term from 3rd November 2025 – 2nd January 2026

Hours – 22.5 per week - working Monday, Wednesday and Friday.

Closing date: Thursday 4th September 2025 at 11:30pm

About The Role

You will play a key role in ensuring the service complies with contract requirements and meets KPIs.  Your focus will be to providing administrative and office support to ensure the most effective delivery of Helpline Plus telephone casework services and undertaking administrative projects to improve systems and practice for the benefit of staff and clients. You will also input data on our CRM system and have extensive telephone contact with clients, so good verbal communication skills and a commitment to excellent customer service are essential.

About You

You will have considerable experience in a client/customer service role and experience in handling incoming calls and making outbound calls to clients and partner organisations.  You also have fast accurate keyboard skills and experience of using a range of IT tools including case management systems and databases and Microsoft Office applications, along with experience of administrative systems and office management.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme, and an employee assistance programme.

About The Team

Helpline Plus telephone Casework team is a team of experienced specialist housing and debt advisers. We have four teams of advisers based in Shelter’s Sheffield office. We work with multiple external referral partner organisations to achieve the best possible outcomes for our clients.

Helpline Plus provides legal advice and casework to enforce the rights of homeless people and assists those facing possession action or orders for sale to remain in their homes. We negotiate with councils, lenders and landlords to try to prevent court action.

Due to the nature of the service we can provide prompt access and may take on emergency cases, in particular to people who are beyond the reach of face to face services.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement using the STAR format with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each.

Please ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Careers and Employability Adviser

We are looking for a Careers and Employability Adviser with extensive knowledge of working with care experienced young people (16-26) to guide and support young people in their professional development to help them reach their full potential.

Position: Careers and Employability Adviser

Location: London Waterloo (twice a week based in East or West London)

Salary: £34,900 per annum depending on experience

Contract: Fixed-term contract until March 2026, with the potential to transition into a permanent post, 37.5 hours per week (Monday to Friday)

Start date: As soon as possible.

Benefits: 27 days holiday per year PLUS the 1st Friday of every month is a half day. Pension and contributions are payable 3% after 3 months of service, employee assistance programme.

About the role:

As a Careers and Employability Adviser, you will be able to demonstrate a real passion for making a difference in your client’s lives. You will possess the ability to build trusting relationships quickly, broaden horizons, and encourage young people to be aspirational.

You will be working for a charity that really makes a difference in the lives of young care leavers. Wherever they are coming from, they help to open doors and give them the skills, confidence, and inspiration to realise their full potential.

Main duties and responsibilities

• To provide individual Information Advice and Guidance (IAG) support to young people on the programme.
• To identify opportunities for work that match participants’ interests and abilities.
• Support the delivery of various Programmes.
• To assist young people in their search for employment in outreach locations.
• To maintain a client-centred approach and be sensitive to the needs of a diverse client group.
• To compile and maintain accurate records and collect monitoring data for the project.
• To support the delivery of milestones and outcomes relating to those agreed upon with our partners.
• To provide progress information to line management as required.
• To attend and participate effectively in internal and external meetings.

About you:

To be successful in the role of Careers and Employability Adviser you will have resilience, a belief that there is always a way forward and an innovative approach to youth engagement.

If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!

Experience, Qualifications and Skills

• At least 2 years’ experience working with disadvantaged youth groups to transition them into employment
• Excellent communication skills, both written and oral.
• Experience working with vulnerable young people.
• Resilient, positive, and comfortable working effectively with complexity.
• Experience in delivering training sessions to young people.
• A good understanding of safeguarding responsibilities and risk assessment.
• Ability to work on own initiative as well as collaboratively with the rest of the team
• Empathetic, engaging, and innovative – the ability to present and to be motivational.
• Flexible approach yet able to maintain clear boundaries with clients once contracted.
• Strong organisational, timekeeping and record-keeping skills.
• Good IT skills required including recording of database entries.
• Ability to effectively communicate and relate to young people with varying levels of educational attainment, attention spans and motivation.

If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!

You may have experience in areas such as Careers Officer, Careers Manager, Careers Specialist Advisor, Recruitment Support, HR & Recruitment, HR generalist, HR Adviser, Human Resources Advisor, Human Resources Administrator, HR Business Partner, People Advisor, HR Assistant, HR Officer, HR Specialist, HR Coordinator, HR Consultant, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About KLS’ Future Foundations education team 

Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school. 

Key Objectives for this Role

Working under the supervision of the Senior Caseworker you will: 

Key Objectives and Details for this Role

Working with the Senior Caseworkers and Team Manager your role and responsibilities include: 

•Support staff to liaise with young people and their families/carers to communicate information regarding our work

•Provide information, support, advocacy and guidance to children and young people from refugee backgrounds (and their families/carers when available), to ensure that they are able to access their educational rights.

•Increase communication and understanding between young people, families, social services, schools and other professionals

•Develop relationships with schools and relevant agencies, in order to make and obtain referrals, and support refugee young people and their families access educational services.

•Empower young people and their parents to take control and be their own best advocates

• 

Main duties and responsibilities:

·Run 2 monthly evening drop in advice sessions at KLS youth club 

·Run 2 monthly drop in advice sessions at Southfields Acadmey

·Support refugee young people including unaccompanied asylum seeking young people (and their families/carers when available) to overcome barriers to access and thrive 

·Identify and assess their needs and advocate with them for their rights and entitlements

·Provide information and advice whilst working other agencies (e.g. social services, and mental health)

·Refer them to other agencies as appropriate.

·Make and follow up on internal and/or external referrals and signposting whenever relevant and according to adequate referral pathways, in response to the young people’s needs

·Liaise between young people (and with their parents/carers when available) with school, social services, other agencies and foster carers, to support young people holistically to overcome educational barriers

·Work with Future Foundations to Learn team members to share casework information and advocacy needs and to develop the work of the whole team in supporting local refugee young people and families

·Advocate on behalf of and/or represent young people by preparing reports and attending appeals or interviews or meetings with them

·Be familiar with local schools and services. Work with professionals in complementary statutory and voluntary services in person, by phone or by email.

·Maintain accurate and detailed casework records, action plans and monitoring data and be self-administrating. Ensure information on our database is accurate/up-to-date

·Compile data and case studies as requested by your line manager and in compliance with relevant funder requirements, ensuring reporting deadlines are met

·Keep and maintain robust recording and monitoring systems

·Respond to enquiries by telephone, e mail, referring on internally or externally organisations when necessary

·Maintain excellent safeguarding practices

Teamwork and reporting

•Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team. 

•Contribute to reports for trustees and funders and attend periodic meetings with funders

•Communicate well with other teams within KLS to provide a high-quality service to our members

Other Duties 

•Participate in regular supervision and annual appraisals; help to identify your own job related development and training needs.

•Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity andrespect.

•Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies. 

•Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

Person Specification

The following skills and experience are required for this post:

Essential

·Experience of casework and advice work with families and/or children and young people, preferably those within the refugee and asylum-seeking community 

·Evidence of excellent inter-personal skills

·Strong communication skills (both verbal and written), including excellent spoken and written English. Ability to communicate with young people and adults from a wide range of backgrounds and with limited English

·Excellent organisation and time management skills and ability to multi-task and prioritise work

·Ability to work as part of a small team, whilst being highly organised and able to work independently

·Understanding and experience of safeguarding, and health & safety

·Excellent IT skills including MS Office suite and ability to use Internet and email

·Experience of recording work and writing reports

·Committed to KLS’s mission, vision and values 

Desirable

·Ability to communicate in a community language; Arabic, Somali, Dari and/or Pashto and English

·Knowledge of legal agencies in London to make referrals to 

·Track record of providing formal education-focused information, advice and guidance (IAG) 

·Up to date knowledge of the English education system, rights to education, the barriers facing refugee communities in accessing education and how these might be addressed 

·Experience of working with refugee communities, children and young people and/or vulnerable groups in a formal or informal setting, ensuring that clients’ needs are at the forefront of service planning and delivery 

·Good knowledge and understanding of the barriers that migrants and refugees face, sensitivity and empathy towards this community 

·Experience and knowledge of working with social workers, school staff and other agencies 

·Experience and knowledge of SEND support 

·Knowledge of Battersea / Wandsworth

Personal Qualities

Essential

·Passionate about social justice, education and championing the value of families from refugee communities

·A hands-on, highly motivated individual with considerable drive, energy and a determination to succeed

·Outstanding interpersonal and communication skills, specifically with vulnerable families and young people

·Trustworthy, empowering, non-judgemental, caring and compassionate, proactive, self-motivated and hardworking