Database jobs

About this role:

Your Voice Counts deliver high quality independent advocacy services that support people with a range of health and social care needs. We are looking for a Senior Advocate to support our Advocacy team, and to help us ensure delivery of an effective, high-quality service. The Advocacy team provides a range of advocacy services across the North East including non- statutory and statutory advocacy roles to clients under the Mental Health Act, the Mental Capacity Act, the Care Act and DOLS legislation.

As Senior Advocate, you will line-manage a team of advocates and be responsible for providing support, developing your team, and managing performance. You will work closely with our Head of Advocacy to review, maintain and improve the quality of our advocacy services, including analysing data and producing reports. You will support the effective and timely allocation of referrals, and you will be a point of contact for queries about our advocacy services.

You will also be expected to manage your own caseload of advocacy referrals. This will involve meeting with clients, professionals and other stakeholders and ascertaining and representing your client’s wishes, views and beliefs.  As such, the role involves travel to locations such as clients’ homes, hospitals, care homes, and community settings. While some work can be completed from home, particularly administrative tasks, access to your own transport and a reliable home internet connection is essential.

To learn more about Advocacy and the services we provide, please visit our website.

What we do:

Your Voice Counts’ advocacy services promote social inclusion, equality and social justice by supporting people to say what they want, to secure their rights and to represent their interests when they are unable to do so themselves. 

The Advocacy Charter

“Advocacy is taking action to support people to say what they want, secure their rights, pursue their interests and obtain services they need. Advocacy providers and advocates work in partnership with the people they support and take their side, promoting social inclusion, equality and social justice.” 

The Advocacy Charter, Revised 2018 

Main Responsibilities:

1. Provide appropriate line-management support and challenge to members of the advocacy team, including providing case support to advocates in your team. 

2. Oversee the training and development of your team. 

3. Monitor service capacity and support the allocation of referrals to Advocates. 

4. Ensure, through regular monitoring and feedback, the quality and accuracy of case notes, reports and record keeping from the Advocates in your team. 

5. Respond to relevant queries from referrers, service users, members of the public and other stakeholders. 

6. Maintain a focus on the delivery of a high-quality advocacy service. Review key statistical and qualitative data to ensure the service is reaching agreed targets.

7. Carry a case load of advocacy referrals – the size of your case load will be dependent on the size of the team you are managing and your hours of work. 

8. Promote and publicise the advocacy service in creative ways to ensure it reaches people who may require the service. Promote the service to other stakeholders such as partner organisations and professionals.

9. Keep abreast of developments in relevant legislation and good practice guidance. 

10. Assist the Head of Advocacy and Senior Management Team to determine any future development of the service and take lead responsibility for specific areas of work as required.

11. Be an active participant in the wider YVC team and seek to work with all YVC colleagues to deliver our strategy, maintain quality and embed the values of the organisation.

12. This is not an exhaustive list of duties, and you will be expected to undertake other duties commensurate with the duties of the post as may be reasonably directed and/or as necessitated by your changing role within the organisation and the overall business objectives of the organisations. 

Person Specification:

Just as our values are key to our ways of working, attitude is key to our staff team.  We work in challenging, changing circumstances with a very vulnerable client group. We are looking for someone with excellent interpersonal skills, an ability to develop team working, empathetic and supportive but not afraid to challenge when challenge is needed.  We are looking for someone who has good attention to detail and understands the importance of effective systems and processes.  We’re looking for someone who has a demonstrable belief in the rights of people who use our services. 

You will: 

• Have experience of managing teams of front line workers - ideally within the context of health and social care, and with experience of providing supervision to staff who provide 1:1 support to vulnerable clients

Or

• Have experience of delivering independent advocacy (or a similar type of role involving case work) in a range of health and social care settings

• Have strong interpersonal skills, with an ability to develop team working. Be able to motivate, support and drive high performance in your team. 

• Have a strong focus on collaborative working within a dynamic team and a commitment to helping everyone improve. 

• Be well-organised with an ability to handle a busy workload and prioritise effectively. 

• Have excellent IT skills - ideally experience of using Excel, databases and contact management systems such as CharityLog or equivalent, with an ability to produce reports.

• Be an excellent communicator, with an ability to adapt your approach in order to engage with a wide range of stakeholders 

• Have excellent verbal and written communication skills and be able to communicate effectively with vulnerable people who often have significant communication barriers. 

• Have a commitment to equal opportunities and confidentiality. 

• Approach issues objectively and diplomatically. 

• You must have a full clean driver’s licence and access to a vehicle you can use for work purposes during work hours. Alternative arrangements can be made for people whose disability prevents them from driving. 

Desirable:

• Hold an Independent Advocacy Qualification, including the IMHA, IMCA and/or Care Act modules 

• Good knowledge of Gateshead, Newcastle, South Tyneside and the surrounding area, including a good understanding of health and social cares services and local voluntary sector organisations. 

We are working with Dogs for Good who are seeking a new Campaigns Partner.

Dogs for Good is a registered charity dedicated to advancing the boundless possibilities of what a connection between people and dogs can enable – in making everyday life fuller, healthier, and happier for everyone involved.

The new Campaigns Partner will create simple, easy campaigns that anyone can join. Think local dog walks, coffee mornings, school talks, poster trails, library displays and quick volunteering. You will set up ways to connect using links, forms, and print. You’ll manage all this data in our system and share reports with the team. You will enjoy practical ideas, neat ways of working and tidy data.

The successful candidate will be able to demonstrate:

• Experience in running public or community campaigns or events.
• Confidence with forms, spreadsheets and a database (D365 training provided)
• Excellent written and verbal communication skills
• Strong organisational skills and the ability work under pressure.
• Excellent interpersonal skills, with the ability to build strong relationships at all levels including volunteers and external partners.
• Comfortable around dogs and dog-friendly events.

A background in charity or education is desirable, basic reporting (Excel) would be an advantage.

Please note that this role will require occasional working unsociable hours (evenings and weekends) and a full UK driving licence and be willing to travel. A basic DBS check will be required.

For more information, please contact Louise Portnall, Recruitment Consultant at Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Head Office in Banbury (The Frances Hay Centre) / hybrid working policy in place. Remote working considered.

Closing date: Sunday 2nd November 2025

However, applications are being reviewed and actioned on a rolling basis, so please apply as soon as possible to avoid disappointment.

Groundswell is a sector leader in participation, and our culture is built around the fact that over 65% of our staff have lived experience of homelessness or related experience. Our organisation benefits from a huge range of lived and learned experience and skills, and prides itself on ensuring our people and their experience and skills are at the heart of our organisation’s culture, delivery, and development. 

Our organisation has grown substantially over the last five years, to a staff team of around 40 people, growing from being London-based to having staff across England, and the world-wide transition from purely office-based to hybrid working for most staff members. 

We have been working hard to incorporate Trauma Informed Care Principles and a person-centred approach into our People function, while also building strong administrative practices, and we are looking for the right person to maintain these practices across the coming year in this maternity cover role. There are several projects that we have outlined as priorities for the coming year, including the streamlining and accessibility of our staff resources and the development of effective induction and onboarding practices and resources.

This is an exciting opportunity for someone who wants to develop their HR experience in a truly pioneering organisation, where lived experience and participation are key priorities. We’re looking for someone who has a solid grounding in employment legislation and best practice, which they are able to tailor to the circumstances and the individual they are supporting, while maintaining clear communication and effective People operations.  

Mind in Croydon is seeking to recruit a full time Advocacy Service Manager to join our small, dedicated team of Independent Mental Health Advocates (IMHA) working to provide advocacy services to adults subjected to detention under the Mental Health Act in the London Borough of Croydon to ensure they understand, express and exercise their rights, and to enable them to access essential services. The advocacy team also provides Community Mental Health Advocacy for people who are informal patients in psychiatric hospital or living in the community and provides weekly advocacy service at two InMind Healthcare Group hospitals in Croydon.

The role is ideal for an experienced Advocate, who is passionate about promoting the rights of people who are experiencing poor mental health, in sometimes challenging conditions, but who is also committed to nurture the next generation of future advocates, as a key part of the role will involve supervising and supporting a current trainee in addition to a qualified IMHA, providing guidance, support, and skills development on casework and advocacy.

In December 2024 the team was awarded the Quality Performance Mark in Advocacy, a testament to their quality of service providing safe and life-changing support.

Advocacy Service Manager

SALARY: £ 37,728.88 per annum
plus pension contributions (above 4% by salary sacrifice)

REPORTS TO: Head of Social Inclusion & Support Services

RESPONSIBLE FOR: 2 Independent Mental Health Advocates(IMHA)

TERM: Permanent, subject to funding, full time (36 hours pw)

BASED AT: Bethlem Royal Hospital, Beckenham BR3 3BX. Advocates are also required to meet clients at different sites throughout Croydon and neighbouring boroughs.

This role supports hybrid working. Other flexible arrangements can be discussed however please note that specific flexible working arrangements such as staggered hours may not be feasible due to operational constraints set by the Hospital.

About Camden Learning

Launched in 2017, Camden Learning is a schools-led partnership – a joint enterprise between Camden schools and Camden Council. All Camden schools are members, co-constructing a model based on the principle that collective effort achieves more. We aim to drive improvement for all, guided by values of excellence and social equity. Camden Learning is a pioneer in school-led partnerships, establishing a successful model for cooperation and improvement.

The role

You will play a key role in ensuring that Camden Learning captures and uses data to drive service development and operate more efficiently. This is a newly created position which will support the implementation and ongoing development of a new CRM system, as well as optimising the other systems and platforms we use. You will support teams and wider stakeholders to get access to the data they need by running reports, undertaking basic data analysis and presenting data in an easy to understand way. You will also ensure our ordering processes are as straightforward as possible for our school members and customers, and support with their orders as required.

Key responsibilities

CRM

• Working alongside our development partner, support the successful implementation of a new CRM system
• Ensure the CRM system continues to meet the organisation’s needs, including setting up and owning the process by which colleagues request changes and new features
• Support colleagues to use the system effectively
• Make changes to the system if required and set up reports requested by colleagues. Liaise with development partner if larger changes or new development is required

Other systems and platforms

• Identify, set up and configure other systems and platforms to meet the organisation’s needs. This will include our training booking platform and HR platform.
• Support colleagues and schools to use these systems effectively

Order processes

• Set up and own the processes by which schools place orders for services
• Respond to queries from schools related to subscriptions, orders and pricing
• Work with the Finance Officer to ensure customers are accurately invoiced for services used.

Data reporting, analysis and presentation

• Set up and run regular reports of key information to stakeholders, to include:
  • Camden Learning’s leadership team and board of directors
  • Local authority commissioners
  • Schools
• Undertake regular and adhoc data analysis of data held within our systems, for example training feedback and staff survey
• Present this information in a format suitable for its intended audience

Other

• Liaise with schools, Camden council and other partners to ensure the smooth running of Camden Learning’s services and operations
• Act as a leader of social justice who:
  • Understands the material and economic and social differences between different groups.
  • Works to right the wrongs of marginalised groups.
  • Creates safe spaces and opportunities that promote equity between individuals and groups.
  • Changes systems, processes, and structures to respond better to the needs of students and the system.
  • Interprets their role as working towards excellence and equity for all.
  • Works to create fairness and inclusion in schools for all who study and work in them and across the local education system.
• Other tasks as required in keeping with the level of the role

About you

Essential criteria

Experience and knowledge

• Experience supporting the implementation and ongoing development of a CRM system
• Strong understanding of system configuration, reporting, and user support within CRM systems
• Experience managing or supporting other operational systems (e.g. HR platforms, booking systems)
• Demonstrated ability to analyse and present data for a range of audiences, including senior stakeholders
• Experience working with external partners and suppliers to deliver system improvements or resolve issues

Skills and abilities

• Excellent technical skills, with the ability to configure systems and generate reports
• Strong analytical skills, with the ability to interpret data and present insights clearly
• Effective communication skills, both written and verbal, with the ability to support and train colleagues
• Strong organisational skills and attention to detail
• Proactive problem-solving approach and ability to work independently

Personal attributes

• Collaborative and approachable, with a commitment to supporting colleagues and stakeholders
• Highly organised and proactive, with a problem-solving mindset
• Passionate about education and community development
• Adaptable and resilient, capable of managing multiple priorities
• Commitment to continuous improvement and delivering high-quality services

Desirable criteria

• Experience working in schools or the broader education sector
• Familiarity with data protection and information governance principles
• Experience using data visualisation tools or platforms
• Experience with order and subscription processes, including invoicing and customer support

Salary: £37,927-£39,920
Contract: Fixed-term to 25 September 2026, Full-time (35 hours per week)
Location: Hybrid – minimum 1 day a week in London EC3
Closing date: Rolling
Benefits: 8% employer pension, 2 wellbeing days per year, Bupa cash plan

We are delighted to be working with the impactful Age International to recruit a Senior Direct Marketing Executive. Age International is dedicated to supporting older people in challenging situations worldwide, tackling ageism, and delivering age-inclusive humanitarian aid. As part of the Age UK Group and the UK member of HelpAge International, Age International is uniquely positioned to make a difference for older people globally.

As Senior Direct marketing Executive, you will support the Direct Marketing Manager to deliver engaging donor retention activity across print and digital channels, and manage and develop supporter communication programmes to grow loyalty and maximise long-term supporter value

To be successful in this role, you will need:

• Proven experience in a direct marketing role, delivering and managing effective campaigns across offline and online channels
• Experience working with supporter or customer databases (e.g., MS Dynamics, Salesforce)
• Strong written communication skills, with the ability to write compelling copy
• Good project management, numerical, and analytical skills
• Experience managing internal and external stakeholders to deliver campaigns

If you would like to have an informal discussion about this role, please contact Ashby Jenkins Recruitment and ask to speak to Emma

Ashby Jenkins Recruitment is a specialist charity recruitment agency. We are committed to equity, diversity, and inclusion and take a relationship-led approach to recruitment in the sector. You can read more about our commitment to diversity on our website.

If enough applications are received, we reserve the right to close the application period early.
Please quote reference 2718EI when applying.

We are recruiting for a Temporary part time Finance officer for a member body. This is a new role for the charity. The postholder will help us to review and improve our finance administration processes and support the charity through a period of transition. You will helping to implement new systems and processes as required and providing feedback and suggestions to the Head of Finance and Operations on finance-related procedures and tools.

Hybrid working 1 day in the office . This roles is 14 hours a week and can be worked over 2 days or over 4 half days

The Role
Financial Reconciliation & Reporting
Updating and maintaining Xero accounts system
Oversight of Purchase Ledger system, including weekly payments
Perform bank reconciliations
Perform reconciliation of income and expenditure.
Maintain accurate financial records in line with organisational and regulatory standards.Income Management
Process income received via royalty statement
Issue invoices, track payments, and follow up on outstanding balances.
General Finance Administration
Process purchase invoices and expense claims.
Maintain and update financial systems and databases.
Support audits and financial reviews by preparing documentation and responding to queries.

The Candidate
Previous experience in similar role
Proficient in managing day to day financial processes
Processing invoices, credit cards payments and expenses Familiar with Xero or similar
Familiar with online banking in a business setting
Excellent MS Office skills, especially Excel

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We are working with Dogs for Good, a registered charity dedicated to advancing the boundless possibilities of what a connection between people and dogs can enable – in making everyday life fuller, healthier, and happier for everyone involved, and who now seek a new Events Senior Partner.

As the new Events Senior Partner you will grow the number of events, increase income, and lift quality and safety. You’ll lead flagship events, (Crufts and the Gala), challenge events, and make it easy for volunteers and supporters to host great community events. You will build simple toolkits, manage suppliers, and keep clear budgets and risk plans. You will record activity in the database and share short, useful reports

The successful candidate must be able to demonstrate:

• A proven track record in successful events planning and delivery (including budgets and suppliers).
• Knowledge of practical risk assessment and H&S basics for events.
• Excellent written and verbal communication; with the ability to give clear instruction and briefings.
• Strong organisational skills and the ability work under pressure.
• Excellent interpersonal skills, with the ability to build strong relationships at all levels including volunteers and external partners.
• Full UK driving licence; willingness to travel and work some evenings/weekends

A background in charity and /or challenge events is desirable, as well as experience with contactless giving and JustGiving templates. Basic reporting (Excel) and cost/£ analysis would be an advantage.

Please note that this role will require a basic DBS check.

For more information, please contact Louise Portnall, Recruitment Consultant at Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Head Office in Banbury (The Frances Hay Centre) / hybrid working policy in place. Remote working considered.

Closing date: Sunday 2nd November 2025

However, applications are being reviewed and actioned on a rolling basis, so please apply as soon as possible to avoid disappointment.

Key Responsibilities

Azure

• Provide global strategic leadership for the design, optimization, and lifecycle management of Azure core infrastructure across ODI and affiliates, ensuring cost efficiency, security, and compliance.
• Lead the design, deployment, maintenance and backup of Azure and M365 environments.
• Lead in state-of-the-art technologies such as infrastructure as code, AI, secure trusted technical relationships, and remote site management.
• Strengthen and maintain global infrastructure security posture across all environments.
• Lead automation initiatives using tools like PowerShell, Bicep, Terraform, and Power Automate to improve efficiency.
• Architect and implement global monitoring and alerting systems to enhance service reliability, cost effectiveness, response times, and customer satisfaction across all critical IT services.
• Provide 2nd/3rd line support when needed for the first line team and out of hours support for critical infrastructure incidents.

Organisational Engagement

• Engage with stakeholders, sharing information and working together to provide a technical environment that is unified in security and collaboration.
• Take an active lead with project managers, stakeholders and end users in the implementation of projects.

Experiences and Qualifications

Personal Qualities

This role requires not only a strong interest in technical developments, but also a heart and passion for strengthening the Persecuted Church.

The person will:

• Be cross-culturally sensitive and know how to build relationships in different cultures.
• Have excellent customer service skills.
• Be resilient and see challenges as opportunities.
• Be self-aware and aware of impact he/she has on others.

Key Competencies, skills and experience

• Minimum of a bachelor's degree in IT or similar area preferably Masters or similar Microsoft Certifications.
• Minimum recent 5 years of proven experience with Microsoft Azure services, particularly networking, databases, data management and architecture, app deployment and performance optimization, but all areas of Azure are of benefit.
• Demonstratable masters level critical thinking, analytical and problem-solving skills.
•  Ability to think outside the box and solve problems creatively.
• Able to plan and execute projects with an understanding of how to prioritise.
• A proactive, service oriented, organised team player
• Excellent communication skills (in English).

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

Working within experienced and committed teams, the Behaviour Change Worker will deliver trauma responsive interventions including one to one support and group work to prevent harm.

There is a requirement for evening working – approximately once per week to deliver group work interventions. 

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables. 

There is a requirement for evening working – approximately once per week to deliver group work interventions. There may be a requirement to work weekends.

Key Responsibilities 

• Complete specialist risk assessments according to service guidelines and Respect standards, alongside developing personalised safety and support plans for programme participants. 

• Deliver one to one specialist behaviour change interventions for people with vulnerabilities, complex or multiple needs and those who require additional support to access our services. 

• Co-facilitate short term and long-term group work, providing a Respect accredited DVPP programme. 

• Promote the service externally and ensure our interventions are accessible. 

• Provide proactive, trauma responsive and holistic support, with a focus on increasing victim safety and reducing the risk posed by a perpetrator. 

• Work within a multi-agency framework to effect change, manage risk and ensure safeguarding of vulnerable adults and children is paramount. 

• Offer professional consultancy, training and advice to other agencies on working with perpetrators. 

• To work collaboratively with colleagues to ensure the safety of the victim is held central. 

• Represent the service user voice in a multi-agency context. 

• Attend Multi Agency Risk Assessment Conferences (MARAC) and Multi Agency Public Protection Arrangements (MAPPA) meetings as required. 

General 

• Live and embody the FearFree values. 

• To promote the service to external agencies where applicable.   

• Give information and support to service users regarding their other needs and refer them to other support services as required.

• Ensure our service is widely accessible – adapting practice as required to suit individuals.

• Work across a large geographical area to ensure locality is not a barrier to accessing services. 

• Deliver training and information sessions to promote our service, and increase awareness and understanding of domestic abuse, sexual violence and stalking for victims and those who harm. 

• Have a responsibility around safeguarding of both adults and children, maintaining knowledge of appropriate policies and procedures and integrated working. 

• Support other agencies in the identification and referral of domestic abuse, sexual violence and stalking issues via promotion of service and institutional advocacy. 

• Ensure all referrals are clearly logged on our database and all case records are kept fully updated, according to FearFree policies and procedures. 

• Engage with case management supervision, reflective practice and clinical supervision as required, taking an active role in managing own wellbeing and supporting the wellbeing of your colleagues. 

• Support colleagues in all services across FearFree as required. 

• Support the sustainability of the organisation by participating in fundraising activities and sharing ideas and contacts for income generation. 

• To engage in and contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness. 

• Undertake all statutory and mandatory training, as required by the organisation.

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

We are seeking a passionate and committed individual to join our team, with a strong dedication to advocacy and campaigning within the context of a faith-based international development organisation.

In this role, you will take the lead in engaging both existing and potential supporters, inspiring them to take action and support our mission. Your work will focus on addressing the root causes of global poverty and injustice by promoting key issues and campaigns that align with the projects we support in the global South—particularly in communities across Africa, Asia, and Latin America.

You will play a vital role in amplifying the voices of marginalized communities, raising awareness, and mobilizing public and faith-based support for meaningful, systemic change.

About the Role

We’re looking for a sharp, collaborative and digitally fluent professional who’s ready to hit the ground running. The Digital Senior Manager will be a vital part of Bite Back’s digital machine — managing the tools that power our public voice, supporter journeys and campaigning infrastructure. This is a hands-on role for someone who thrives on structure, loves solving digital puzzles, and is hungry to stay at pace with a fast-moving sector. You’ll manage everything from email platforms and analytics dashboards to website fixes, software access and performance insights. You’ll also contribute to campaign execution, helping to implement digital actions with power and polish — including ad support and post-launch optimisation. 

You will also take a data‑driven approach to strengthening Bite Back’s digital presence — analysing performance, optimising our campaigns, and ensuring our digital channels work seamlessly together. From managing website and email systems to supporting paid campaigns and supplier relationships, you’ll keep our platforms effective, insight‑led and future‑ready. It’s a role for someone who combines technical fluency with creative curiosity, able to turn analytics into action and digital systems into impact.

If you’re numbers-driven, systems-confident, energised by back-end delivery, and excited to work across a youth-led movement that makes real noise, this is your moment.

Purpose of the Role

This role sits at the heart of a collaborative, fast-moving team, supporting others to deliver brilliant digital campaigns while owning the technical foundations that make it all possible. You will lead Bite Back’s digital strategy delivery during a period of parental leave. You will also lead reporting and insights for the Digital Communications team, designing and implementing PPC and SEO strategies, and project managing website development projects. Additionally, you will manage the budget for the website, email marketing and social media.

You’ll need strong organisational skills to stay on top of multiple platforms, confident communication to coordinate with suppliers and teammates, and the initiative to lead on projects or solve issues independently. While much of your work will involve behind-the-scenes problem-solving, you’ll be a vital partner to colleagues across campaigns, content and operations. We’re looking for someone who is comfortable taking the lead on digital strategies and operations, but equally happy working as part of a team that values clarity, trust and shared ambition.

Our client, a well-established national charity supporting individuals across the UK, is seeking a Volunteer Services Administrator to join their volunteering team on a temporary basis for 6-months, in the first instance. The role will be based onsite in London for the first week, and will then be remote working with 1-2 days in the office per month.

Volunteers play a vital role in delivering the organisation's mission, and this post will provide key administrative support to ensure their recruitment, engagement and retention is efficient and effective.

Key responsibilities for this post will include:

• Providing an effective administration service related to the recruitment, engagement and retention of volunteers, following agreed procedures and standards.
• Delivering accurate and timely support regarding volunteers' use of organisational systems and resources, including recognition for service and handling processes when volunteers leave.
• Supporting the delivery of national and local volunteer recruitment and engagement campaigns.
• Helping current volunteers explore new or additional roles within the organisation, contributing to volunteer retention.
• Handling enquiries, general information and complaints related to volunteering, liaising with relevant managers and escalating to senior staff when appropriate.
• Supporting the diversity and inclusion agenda in all communications and contributing to specific activities promoting diversity in the volunteer community.
• Producing and analysing reports to inform and support volunteer recruitment and retention strategies.

To be considered for this role you will have:

• Experience working with or supporting volunteers, or experience in customer care, business administration or internal engagement.
• Excellent customer service and interpersonal skills, with a friendly, tactful and professional manner.
• Experience delivering administrative coordination for a broad range of stakeholders.
• Strong organisational ability, with the capacity to manage competing priorities and work independently.
• Strong IT skills, including proficiency in Microsoft Office and confidence working with databases.
• Understanding of data protection principles and UK disclosure checking processes.
• A commitment to equality, diversity and inclusion.

This post is looking to start as soon as possible, so you will need to be available immediately or at short notice in order to be considered.

If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Job title: Head of Development, Faculty of Medicine 
Salary: £69,365 to £79,257
Location: White City (Hybrid)

Are you passionate about advancing world-changing medical research? Do you thrive on building relationships that inspire transformational philanthropy?

Here at Imperial, we are looking for our new Head of Development for the Faculty of Medicine. This is a rare opportunity to connect visionary donors, grateful patients, and world-leading academics to make a tangible difference in healthcare and patient outcomes.

At Imperial, innovation is part of who we are. Our scientists and clinicians are turning breakthroughs into real-world impact — improving lives across the globe. As we prepare to launch the university’s most ambitious fundraising and alumni engagement campaign, you will play a central role in shaping and driving its success.

As Head of Development, Faculty of Medicine, you will have the opportunity to work at the most senior levels, securing gifts at the high six-figure level and above for multi-disciplinary research such as public health, cancer and surgery, neurology, paediatrics, immunology, and infectious disease.

You might have worked with senior volunteers before, opening their networks to guide successful relationship building, or have a track record of successful medical fundraising and/or work with grateful patients.

If you’re ready to play a defining role in medical advancement at one of the world’s most influential universities, we’d love to hear from you.

About Imperial
Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact. 

Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact. 

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network. 

This is your chance to help shape the future. We hope you’ll join us at Imperial.

Our culture
We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities

Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.

Closing date: Midnight on Wednesday 12 November 2025.

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

Imperial is partnering with Constellate Global Talent on this search. No agencies please.