Database marketing executive jobs

The Skin Health Alliance (SHA) has a great deal to say about skin, and we seek a passionate communicator to help get our message across.

The SHA  is the world’s leading independent, not-for-profit dermatologist-led accreditation body. We are internationally recognised across the personal care, cosmetics, and FMCG sectors. We provide trusted skin safety information and an accreditation service that empowers consumers, supports industry partners, and champions dermatological research worldwide.

We are seeking a Senior Communications Officer to play a pivotal role in promoting SHA’s aims, raising our profile, and ensuring our voice as the global authority on skin health is heard across industry, professionals, and consumers.

The Role

As Senior Communications Officer, you will:

• Develop and deliver SHA’s annual communications and media strategy.

• Manage our website, social media, press relations, and stakeholder communications.

• Represent SHA as a spokesperson – briefing experts, giving interviews, and maintaining our credibility with journalists and industry stakeholders.

• Collaborate with partner brands, communication teams, and external agencies to deliver impactful joint campaigns.

• Monitor and evaluate media coverage, providing strategic insights to senior leadership.

• Strengthen SHA’s voice by building trusted relationships with dermatologists, experts, and key journalists.

• Represent SHA at high-profile international events, conferences, and industry meetings.
   

This role requires a confident communicator who can balance strategy and execution, manage multiple projects, and consistently deliver high-quality, credible outputs.

About You

We are looking for a creative, strategic, and highly skilled communicator who can combine leadership with hands-on delivery.

Essential Requirements:

• Degree in communications, marketing, media, or relevant equivalent experience.

• Proven track record in communications and marketing (5+ years preferred).

• Excellent writing and editing skills, with the ability to translate complex information into compelling messages.

• Strong project management skills with the ability to juggle multiple priorities in a fast-paced environment.

• Demonstrable experience across multiple communication channels, including digital platforms.

• Confidence to act as a spokesperson, build media relationships, and represent SHA externally.

• Collaborative mindset with the ability to work with cross-functional teams, partners, and senior stakeholders.
   

Desirable Skills:

• Familiarity with communications platforms (e.g. Google Suite, Microsoft Teams, media database and distribution software).

• Experience managing budgets and working with external agencies.

• Analytical skills to measure communication performance and impact.

Why Join the Skin Health Alliance?

• Be part of a global leader in dermatological accreditation and skin education.

• Shape communications that directly influence consumer trust and industry standards.

• Work alongside internationally renowned dermatologists and high-profile global brands.

• Contribute to a meaningful mission – improving skin health and funding dermatological research worldwide.

  The Skin Health Alliance is committed to creating an inclusive environment for all our employees. We believe in equal employment opportunities regardless of race, nationality, age, sex, gender, sexual orientation, religious beliefs, or disability status.

As one of our Grants & Services Officer, you will play a pivotal role in ensuring that grant applications are processed efficiently and applicants are dealt with holistically, compassionately and professionally.

 As we help record numbers of people, the successfully appointed Grants & Services Officer will be required to:

Deal with applicant enquiries

• Ensure a pleasant, helpful and empathetic welcome to applicants who contact the Charity by email, web form, written application or telephone.
• Provide guidance to applicants in relation to the Charity’s grants criteria, services and process, ensuring they understand how to apply and that their request fits within our criteria.
• ​Identify any potential safeguarding concerns at an early stage, escalating appropriately 

Process applications and referrals to services in a timely manner

• Verify that applicants are eligible beneficiaries and meet the Charity’s criteria.
• Prioritise any applications with particularly urgent requests 
• Check that each application is complete and follow up with applicants, as required, to ensure all information and supporting documents have been submitted.

Provide guidance and information to applicants

• Provide clear guidance to applicants throughout the application process and respond to their queries quickly
• Inform applicants of other potential sources of help and support

Recommend appropriate grant decisions

• Prepare objective, non-judgemental reports for each case, with appropriate, clear recommendations in line with the Charity's grants criteria. 

To be considered for our Grants & Services Officer vacancy which offers great scope for growth and a clear development pathway, applicants should demonstrate:

• Previous experience within a grant-making role or proven knowledge of the grant-making / benevolent sector.
• Proven experience of providing help and guidance, predominately over the phone and via email
• Previous experience of using databases / CRM systems (e.g. Salesforce).
• Ability to interpret grant criteria effectively and make clear decisions.

If you are looking for an environment where you will be nurtured through our strong commitment to staff development, alongside a generous benefits package, then we’d love to hear from you. 

We operate a 'mixed-mode' working model, where staff work both from home and from our spacious offices in Westminster with an average of one day per week in our Westminster office.

Clergy Support Trust is an inclusive and supportive organisation. We warmly welcome applications from candidates of all backgrounds, and believe a diverse workforce leads to fresh ideas and creative thinking.

We're looking for someone who is committed to taking our supporters on journeys which inspire them to help people living in extreme poverty fulfil their God-given potential. Is that you?

Our vision is to see people freed from poverty, living transformed lives, and reaching their God-given potential. To make that vision a reality, we are growing a global community of people who want to tackle extreme poverty, and who will be invited to give, pray, campaign, volunteer and make lifestyle changes, partnering with Tearfund in this vision. 

As Marketing Executive - Supporter Journeys, you will be responsible for the delivery of supporter journey activity, planning and executing individual and church supporter journey activities across various channels, including direct mail, telephone, and digital.

Do you have the following experience?

• Delivering marketing/supporter engagement campaigns across multiple channels including direct mail, email and telephone.
• Knowledge of CRM systems and how to use data to design and monitor performance
• Project managing efficiently and communicating clearly with multiple stakeholders
• Monitoring and evaluating campaigns and adopting a test and learn approach

Do you have the following skills?

• Ability to see through projects from start to finish
• A flexible approach to your work, showing agility to adapt and make changes if required
• Highly collaborative
• Ability to influence and work alongside senior stakeholders
• Strategic thinking, and desire to drive forward new ways of doing things.

If that's you, we'd love to hear from you!

Hybrid working: This role is eligible for hybrid working and you will be required to work from  Teddington's Tearfund office and from your home by agreement with the line manager. This currently means around 2 days per month working from the Teddington office, with the rest worked from home.

This a full time role 35 hours per week, flexible working patterns may be considered. 

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

All applicants must be committed to Tearfund's Christian beliefs

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure. 

Join the Brent Centre for Young People, where you’ll craft powerful stories that elevate our mission, spark fundraising, and shape our brand across digital and print channels. This is an exciting opportunity for a dynamic Communications & Marketing Officer to shape and deliver impactful communications, marketing, and engagement strategies that amplify the charity’s brand, strengthen stakeholder engagement, and advance its mission.

The Brent Centre for Young People 

The Brent Centre for Young People (BCYP) is the leading mental health charity for young people in Northwest London, helping over 800 young people a year with a wide range of issues. We offer specialised treatment in the areas of depression, suicide prevention, self-harm, eating disorders, exam anxiety and more. Our approach is rooted in psychoanalytic psychotherapy. We aim to reach significantly more young people in the years ahead, drawing on our heritage that combines specialist treatment in-house and outreach into communities. The Brent Centre is also an important Research Centre on Adolescent Breakdown and Psychotherapy. 

About the Role 

BCYP is seeking a seasoned Communications and Marketing Officer who will design and implement a strategy to boost BCYP’s brand and support the efforts of clinicians. The candidate will also support the fundraising team through grassroots event management and the adoption of a small portfolio of donors. Some event and project management will be required, in particular supporting the delivery of seminars and training programmes, as well as community events.

The applicant will have excellent communication skills, be able to translate the stakeholders’ (Trustees/clinicians/donors/young people) needs and broadcast them to the community. They must have hands-on skills creating and designing digital, print, and social media and the confidence to put their signature on a strong communications and marketing strategy that will maximize external partnerships. 

This is an excellent opportunity for a confident self-starter to bring their vision and expertise into play to shape the look and feel of BCYP’s image, and to coalesce BCYP’s services to offer a holistic experience for our community.

Applications close once post is filled

Hybrid working with regular travel to our London Bridge Office

What the job involves

We're on the lookout for a motivated Direct Marketing professional to bring their skills to our Individual Giving Team, with a focus on retention campaigns.

Direct Marketing plays an important role in the Charity’s fundraising and overall corporate strategy. We’re looking for a confident and proactive fundraiser to take responsibility for the delivery and ongoing development of our current retention programme.

You’ll deliver timely, targeted, relevant communications to our warm audiences; newly recruited and existing cash supporters and regular givers with the aim of strengthening loyalty and increasing their lifetime value.

With internal and external stakeholders, you’ll project manage existing direct marketing campaigns in the form of direct mail appeals, emails, telemarketing and occasional stewardship events. You’ll consistently analyse KPIs and make evidence-based decisions to help assist with growing the programme and delivering our overall financial target.

What we want from you

Aside from excellent knowledge and experience of working in a direct marketing environment, which includes developing and implementing retention focused direct marketing campaigns, you’ll also have a range of channel experience and marketing knowledge.

You’ll possess first class communication skills, a strong team ethic and you’ll be at ease working with internal and external stakeholders at all levels. The ability to manage budgets and projects is also essential, along with proven knowledge of data protection and sector compliance. Knowledge of direct marking and fundraising law would be advantageous.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 5th October 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 13th October 2025.

Are you an experienced fundraiser, with  a passion for inspiring supporters to help people living in extreme poverty fulfil their God-given potential?

If that's you, then Tearfund's Fundraising Marketing team could be the right place for you! 

As a member of the Church and Community Building Squad, you would be responsible for the delivery of fundraising resources and church engagement  materials, to show our supporting churches the impact of their support and give them the opportunity to become even more engaged in Tearfund's mission.

Do you have a passion for encouraging the UK church to engage with global justice?  Do you have experience in delivering multi-channel giving and supporter engagement campaigns? We are also especially keen to hear from those who are experienced in both print and digital direct marketing.

Do you have the following experience?

• Planning and delivering multi-channel supporter engagement campaigns to a range of audiences
• Producing direct marketing materials for church engagement
• Project managing complex projects with multiple stakeholders
• Monitoring and evaluating campaigns, with a test and learn mentality
• Working collaboratively with a range of stakeholders including creative agencies

Do you have the following skills?

• Ability to see through activity from start to finish
• A flexible approach to your work, showing agility to adapt and make changes if required
• Ability to influence and work alongside senior stakeholders
• Strategic thinking, and desire to drive forward new ways of doing things, with a test and learn mentality.

If your skills, experience, and passion match these requirements, we'd love to hear from you!

Hybrid Working: This role offers hybrid working. You'll work from Tearfund's Teddington office and from home, as agreed with your line manager.

This a full time role 35 hours per week, flexible working patterns may be considered. 

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

All applicants must be committed to Tearfund's Christian beliefs

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure. 

Job title: Head of Marketing and Fundraising
Responsible to: Chief Executive Officer
Hours of work: 37.5 per week

Salary: £45,0000 (subject to skills and experience)

Location: Stowmarket, Suffolk

Contract term: Permanent (with a probationary review at 3 months)

Job purpose:

To provide experienced and effective strategic leadership, and operational delivery, of the fundraising and marketing initiatives of The Mix and its trading subsidiary, 127 Trading Ltd, to generate a diverse and sustainable stream of income to enable The Mix to deliver its charitable activities in the years ahead.

We are seeking an experienced and dynamic fundraising and marketing professional to develop and execute an ambitious commercial strategy to enable us to provide even greater support to young people in Suffolk.

 Background

The Mix Stowmarket Ltd. is an established youth charity working with young people aged 9–25 across Mid Suffolk. With a committed team, a flagship youth centre, and a trading arm, 127 Trading Ltd, operating two cafés, we’re rooted in community impact and innovation.

We exist to inspire, empower, and support young people to build resilience, thrive, and unlock their full potential. Working from our centre in Stowmarket and a second base in Needham Market, we deliver a diverse range of programmes including youth mentoring, alternative education, school-based support, and open-access youth sessions. Our work is shaped by strong values, a solution-focused’ approach, and a deep belief in the potential of every young person.

Alongside our charitable work, we operate a social enterprise trading arm, 127 Trading Ltd, which runs two cafés that provide training and employment opportunities for young people, whilst generating vital income for our work. With a committed team of staff and volunteers and a passion for partnership, The Mix is a trusted and innovative force for positive youth development in Suffolk.

We have recently appointed our new Chief Executive Officer who takes up post in October 2025. We now seek a strategic and operationally savvy Head of Fundraising and Marketing to support the senior team as they lead The Mix into its next chapter, with prime responsibility to generate a diverse and sustainable stream of income to enable The Mix to deliver its charitable activities in the years ahead.

Overview of the role

As the organisation’s Head of Fundraising and Marketing, you will be an experienced, ambitious, enthusiastic, and dynamic professional, who is passionate about fundraising and maximising income generation.

Working closely with our new CEO and committed trustees and staff, you will develop and implement fundraising and marketing strategies that align to our vision and drive the expansion of our crucial support to young people in Suffolk.

You will have a thorough understanding of planning, organising, and delivering successful fundraising campaigns, initiatives, and events with a strong attention-to-detail. You will be comfortable working at a leadership and strategic level but also unafraid to roll up your sleeves and create bids, funding proposals, and marketing materials.

You will be a natural ambassador, working with the CEO to build partnerships at the local and regional level, and your ambassadorial skills will help raise our profile and leverage our networks and connections.

The Head of Fundraising and Marketing is responsible for the day-to-day marketing and management oversight of The Mix and 127 Trading Ltd and the management of its marketing staff and budgets.

Critical to your success will be a genuine passion and enthusiasm for transforming the lives of young people.

You may come from the youth, charity, health, education, or social enterprise sectors. We welcome candidates who can bring the vision, leadership, and heart to shape the future of fundraising and marketing at The Mix.

Main Responsibilities

1. Strategic leadership

· Develop and lead the multi-channel fundraising and marketing strategy to meet agreed income targets and support 

         long-term sustainability for both The Mix and 127 Trading Ltd.

· Work closely with the CEO and Trustees, to align fundraising efforts with the strategic goals of the charity and bring               insight into income generation and stakeholder engagement.

· Actively contribute to the senior leadership team, shaping organisational policies and strategic direction, ensuring the           integration of fundraising, marketing and operational activities.

2. Fundraising and income generation

· Drive the development of diverse income streams, including major donor fundraising, corporate partnerships,                         individual giving, legacies, lotteries, community fundraising and events.

· Proactively seek new opportunities to secure long-term, multi-year funding through well-targeted funding applications           and corporate proposals.

· Build strong partner relationships with a focus on stewardship, retention, and growth.

· Monitor performance, analyse data, and drive continuous improvement.

· Chair the Fundraising sub-committee and contribute to the Data, Impact and Evidence Action Group

· Responsible for completion of all bids, grants and funding applications and ensuring that funders receive appropriate             ongoing feedback.
 

3. Marketing and communications

· Develop marketing materials and campaigns that effectively communicate the charity’s mission, vision and                             achievements to various audiences for both The Mix and 127 Trading Ltd.

· Lead the management of digital platforms, ensuring consistent and inspiring content across all channels, including the           website, social media, email and printed materials.

· Ensure that brand messaging is consistent, clear and aligned across The Mix and 127 Trading Ltd to enhance public             recognition and reputation.

· Grow awareness of the charity at a local and regional level, monitoring success through market research.

· Develop compelling narratives and stories of the charity’s impact to engage partners and encourage continued                     support.

4. Team leadership and development

· Lead and develop the Fundraising & Marketing team, fostering a collaborative and positive culture.

· Mentor and support team members in achieving their professional development goals, ensuring they attain business             objectives.

· Regularly monitor and review team performance to meet income generation and communication objectives.

5. Operational excellence

· Ensure compliance with data protection laws, fundraising regulations and ethical guidelines across all fundraising and           marketing activities.

· Review and improve the use of the website and develop systems to track donor engagement, monitor income and                 ensure data integrity and transparency.

· Work closely with finance and operations teams to oversee the management and monitoring of fundraising targets.

·Work closely with the Youth Work team to provide insight to funding opportunities available and marketing and                       fundraising activities occurring.

Please also refer to the job description for further details.

The Mix Stowmarket Ltd. is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any job offers are subject to the completion of satisfactory pre-employment checks and role-specific DBS (criminal records) checks

We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all recruitment decisions are based on merit. We do not discriminate against individuals based on age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race (ethnicity) including colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.

MAIN PURPOSE OF JOB:

 To provide excellent support to the Head of Operations and CEO having full regard to the charity’s objectives and priorities at all times, meeting or exceeding the Charities legal, ethical and moral standards. Lead by example by showing the ability to communicate interpersonal skills, problem solve, decision making and time management.  To ensure that you work effectively in terms of daily operations. To build a rapport with our clients in a warm and friendly manner and have empathy with our clients’ needs.  To quickly identify any problems and ensure each conversation is handled in a compassionate manner. 

A good telephone manner is essential, together with excellent literacy, verbal analytical and IT skills, coupled with the ability to work to tight deadlines, often under pressure. To be able to show initiative and a ‘can do’ attitude at all times. You will need to have proven experience with creating video content, along with excellent knowledge of using social media platforms such as Facebook and Instagram

This is a sensitive role which requires an individual with the ability to handle confidential information and correspondence.

MAIN DUTIES AND RESPONSIBILITIES:

i. Carrying out market research, analysing forecasts and performing competitive analysis.

ii. Preparing marketing trend reports.

iii. Supporting the development and execution of The Trust’s marketing and branding strategies.

iv. Actively taking part in marketing campaigns, organising meetings and conferences.

v. Developing original copy for social media platforms, websites and printed advertising materials.

vi. Monitoring marketing industry news and submitting reports on emerging trends to management.

vii. Inform other teams about latest campaign objectives and help deliver content that meets The Trust’s specifications and effectively distribute key information.

viii. Assist with the planning and execution of marketing, branding and advertising strategies.

ix. Have the creativity to develop effective strategies and campaigns.

x. Have excellent communication skills to convey the innovative ideas of The Trust and gauge the need of the audience.

xi. To work closely with the management team to ensure that all the charities goals are met and complete tasks as directed by senior management.

xii. Attend regular meetings with the Head of operations and other members of staff.

xiii. Reporting and analysis of data.

xiv. To consider training needs as and when required to help develop this role.

xv. Throughout the course of your work ensure you record your responses accordingly.

xvi. Throughout the course of your work, to identify when on the phone, possible good stories to enable us to approach and persuade all individuals involved to submit an article for the newsletter or social media platform. This will include the upkeep of the charities media/photo library.

xvii. To have flexibility to work additional hours for holiday and sickness cover when directed. This will include IT support and support within the operational department when necessary

xviii. At all times to ensure and maintain a compassionate, professional and efficient public image for The Trust.

xix. Maintain operational standards that meet The Trust’s expectations to always protect the good name by ensuring the highest level of professionalism at all times.

Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.

Thrombosis UK is a small charity with big ambitions. We are the charity in the UK committed to saving lives and improving the quality of life for those affected by blood clots. 

Key Responsibilities:

• Coordinate Challenge Events

o Act as main contact with events management companies to coordinate our programme

o Encourage, support and monitor participants on their fundraising journey

o Manage production and distribution of event merchandise

• Fundraising

o Explore new fundraising opportunities to increase income and widen our supporter base

o Provide support/toolkits to volunteers who want to run their own events

o Research new technologies to streamline fundraising activities

o Represent the charity at community/fundraising events

o Reach out to suitable businesses for suitable support and donations

•    Marketing & Communications

o Plan and oversee marketing initiatives for TUK’s events and wider opportunities e.g. National Thrombosis Week and World Thrombosis Day

o Drive an effective social media presence

o Provide a prompt and enthusiastic response to fundraising enquiries across all channels

o Generate/update content for the website, social media and occasionally printed materials

o Liaise with designers, ensuring brand consistency across all channels

• Fundraising Admin

o Maintain accurate donor and income records, ensuring all invoices and payments are processed

o Promptly coordinate all donor correspondence such as acknowledgements, thank-yous, certificates and ‘good luck’ messages

o Provide a monthly fundraising overview to the CEO

Fundraising and Marketing Assistant

We are looking for a Fundraising and Marketing Assistant to join our small, passionate team in this hybrid working role.

This is an exciting opportunity to help deliver our ambitious fundraising and marketing strategies, expanding our reach and impact in the community.

Position: Fundraising and Marketing Assistant
Location: Leigh Park, Hampshire – Hybrid (50% office-based)
Salary: £15,795 - £16,380 per annum (£25,974 - £26,936 FTE)
Hours: Part time (22.5 hours per week)
Contract: Permanent

Closing Date: Monday 6th October 2025 at 11.59pm
 

The Role

This new role will enhance our fundraising and marketing activities, connecting with diverse audiences including young people, families, professionals, and supporters. You will create compelling digital content, manage our website, social media, and email campaigns, and support donor stewardship and fundraising administration using our CRM system (Donorfy).

You will:

• Create and manage engaging content across website, social media, and email campaigns.
• Support donor and community fundraiser stewardship, ensuring excellent relationship management.
• Assist with small and medium-sized trust and grant applications.
• Analyse digital performance to inform and improve strategies.
• Maintain and enhance our website and CRM database.

If you are creative, proactive, and driven by purpose, and you enjoy both content creation and using data to amplify impact, we would love to hear from you.

About You

We are seeking someone with excellent communication skills, a flair for digital content, and an interest in supporting our mission.

You will have:

• Experience in a communications or marketing role.
• Experience creating content across websites, social media, and email marketing.
• Skills in using platforms such as Canva, Mailchimp, and JustGiving.
• Strong writing, editing, and relationship-building skills.
• The ability to manage multiple projects and deadlines in a busy environment.

Desirable:

• Experience supporting fundraising initiatives and donor stewardship.
• Knowledge of CRM systems, preferably Donorfy.
• Experience creating multimedia content such as videos and graphics.

Benefits Include:

• Work laptop for hybrid working.
• Generous annual leave plus bank holidays.
• Flexible start and finish times (between 8am–6pm).
• Flexible hours for appointments and caring responsibilities.
• 3% employer pension contribution (if eligible).
• Paid sick leave.

About the organisation:
This charity is based in Leigh Park, Hampshire, dedicated to supporting young people and families. We provide a range of services including counselling, advice, outreach, and community engagement. Our goal is to make a positive difference in the lives of those we serve, and we are proud to be a trusted, specialist charity in our community.

We are an equal opportunities employer and welcome applications from all sections of the community.

Other roles you may have experience of could include: Marketing Assistant, Fundraising Assistant, Communications Officer, Digital Marketing Executive, Fundraising Officer, Marketing and Fundraising Coordinator, Communications and Fundraising Assistant.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

ID: 1568 Social Media Executive

Service: Digital Marketing

Salary: £28,598 - £31,384 FTE per annum £23,187.57 - £25,446.49 per annum, pro rata + £480 home working allowance)

Location: Homebased – with occasional Directorate days in London

Hours: Part time, 30 hours per week

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

As part of the Social Media Team and wider Digital Marketing department, you will support the day-to-day running of Family Action’s social media activity. Working with the Social Media Manager, you will help deliver engaging and consistent content across our main channels, including Facebook, Instagram, LinkedIn, and YouTube - ensuring posts are accurate, timely and aligned with organisational priorities such as fundraising, brand awareness, service marketing, volunteering and influencing. 

Main Responsibilities:

· Content delivery: Support the Social Media Manager by drafting, scheduling, and publishing content across Family Action’s channels, ensuring posts are engaging, accessible, and aligned with organisational priorities.

· Community & performance: Lead community management, monitor trends, gather analytics, and report on performance to help improve engagement.

· Collaboration & creativity: Work with colleagues to surface stories, create visual content, and contribute ideas for campaigns.

· Service support: Help services use social media safely and effectively through training, guidance, and managing access to accounts

Main Requirements (for details check the job description and person specification):

· Good understanding of social media platforms and experience creating or adapting engaging content.

· Strong writing skills, with creativity and attention to detail in both text and visuals.

· Ability to use basic design/video tools (e.g. Canva, Adobe Express, CapCut) and willingness to learn new systems.

· Organised and proactive, able to prioritise tasks, gather analytics, and report on performance.

· Collaborative and adaptable, with the ability to work with colleagues across the organisation - including supporting services to use social media safely and effectively through guidance, training and managing access to accounts.

Benefits:

- an annual paid leave entitlement that commences at 25 working days

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Apply Now” link below and fill out our digital application form

· Closing Date: Sunday 5th October 2025 at 23:59

· To learn more about Family Action: Careers

Interviews are likely to take place virtually on 15th and 16th October.

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Ursula Doorga (full email address on advert document)

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Job purpose

1. Assist the management of Able Child’s brand and external communications, with high quality content.

2. Assist the management of Able Child’s portfolio of fundraising events.

3. Assist the delivery of our individual giving programme, supporting other forms of community and Trusts and Foundations fundraising.

4. Provide other support to the Fundraising and Communications Team as agreed, including supporting routine office operations.

Key accountabilities

Assist the management of Able Child’s brand and external communications, with high quality content.

1. Along with the team, manage Able Child’s social channels, working with external suppliers when applicable, to maintain a professional and engaging external brand.

2. Support the management of a vibrant and responsive website by ensuring content is up to date, professional and engaging; supporting the collection of imagery, videos, case studies and blogs where directed.

3. Produce and distribute Able Child’s quarterly newsletter, contributing with high quality written content and complying with organisational data protection and confidentiality standards.

Assist the management of Able Child’s portfolio of fundraising events.

4. Assist with the delivery of Able Child’s events portfolio when required. This includes but is not exclusive to the London Marathon, the Gala Dinner, the Children’s 10k walk and the Charity Golf Day.

5. Market the events, recruiting, retaining and communicating with participants to support the achievement of income targets.

6. Support with donor stewardship activities post event, engaging new regular donors and supporters to grow our incomes streams.

Assist the delivery of other fundraising work, including but not exclusive to Trusts & Foundations, individual giving and community fundraising.

7. Support the attainment of funds from a variety of Trusts and Foundations, through submitting high quality applications.

8. Support Able Child's individual giving programme, assisting with donor communications, building relationships with donors and growing our income.

9. Support community fundraising activities, empowering existing and newly sourced supporters to independently generate funds through independent events and activities.

Provide other support to the Fundraising and Communications and wider operational teams as agreed, including supporting routine office operations.

10. Maintain our Salesforce database, keeping detailed records of communications, support and donations from individuals and organisations.

11. Support our advocacy objectives, working with the Advocacy team to produce high quality and consistent messaging for use within the international development sector.

12. Support the delivery of unique and ongoing operational activities as required for the effective running of the organisation.

Competencies

Experience

1. At least one years’ experience in a fundraising, communications, marketing or sales support role or similar.

2. Experience of managing or supporting the management of events to, ideally including managing volunteers or supporters to raise funds.

3. Experience or knowledge of writing funding applications, ideally with a demonstrable track record of securing funds from Trusts and Foundations.

Skills and Technical Competencies

4. Creative ability to assist in the production of engaging content for communication in line with the organisational brand and mission.

5. Competency in managing social channels under direction, developing newsletters and other blogs or articles.

6. Basic understanding of WordPress, and other design packages (Adobe Creative Cloud, Canva) desirable.

Qualities

7. An understanding of contributing to an organisational culture based on inclusivity, wellbeing and empowerment.

8. Excellent time management and organisational skills; ability to work under pressure to prioritise and manage varied workload and competing deadlines whilst ensuring attention to detail.

9. Personable, with an ability to develop and maintain new relationships.

Location: South London Centre with an expectation of 2 days a week in the centre

At The King’s Trust, every donation helps transform the lives of young people, and behind the scenes, great data and insight make that possible. As our Supporter Data & Insight Executive, you’ll play a vital role in shaping how we understand our supporters, driving smarter decisions and more impactful fundraising.

From building dashboards and analysing trends, to delivering actionable insights that help teams connect with supporters in meaningful ways, you’ll be at the heart of data-driven change. You’ll also develop efficient processes and reporting that ensure fundraising performance is measured, understood, and continuously improved.

This is an opportunity to blend technical skill with purpose, joining a collaborative team where your work will directly influence how we grow income and create opportunities for young people across the UK.

About the Role

We are looking for a highly organised and confident Supporter Care Administrator to ​provide an excellent supporter care service for the Fundraising Campaigns and Individual Giving team. 

You will be the primary contact point for our supporters, prospective supporters and the public, taking responsibility and ownership for each enquiry, providing answers to questions relating primarily to donations and fundraising activities. You will also support your manager in developing a new stewardship programme to welcome, engage and retain our supporters.

Key Responsibilities

In this role you will be the first point of contact for prospective and existing supporters, helping with enquiries, taking donations, reassuring concerns and ensuring our supporters have a positive experience with every contact and interaction they have with our charity.

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You will:

• Take full ownership, responding effectively to all enquiries, interactions and complaints received on our fundraising activities, by email, phone and letter. 
• Respond to supporters with empathy and compassion, applying our tone and voice and brand values
• Maintain supporter database records of enquiries received, ensuring that all data entered is administered accurately
• Work to meet agreed response times (SLAs) to enquires, ensuring supporters are satisfied
• Work with the Individual Giving Manager (Stewardship) on key stewardship activities and supporter journeys, to thank, welcome, engage and retain our supporters.
• Represent the team at cross-team meetings to ensure our supporter’s voice is heard, sharing feedback gathered through direct supporter interactions
• Keep up to date with technology, applying digital approaches, new solutions and identify improvements to become more effective in donation and contact processes.

About You

You will be a highly organised and confident individual, with experience in customer service or supporter care roles, with a passion to make a difference by engaging with and acknowledging supporters who choose to donate to or fundraise for our charity.

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To be successful, you’ll need:

• Experience of working in a team environment which directly services and engages with members of the public, supporters or customers
• Experience working in a team, consulting others and sharing expertise, know-how and ideas with colleagues for best results
• Experience using of variety of office applications (Word, Excel, Outlook) to communicate and retrieve information and knowledge
• Practical experience of databases or customer relationship management systems
• Experience at problem solving with a solution focused approach
• Ability to convey complex ideas using a variety of methods to communicate with the supporter to win understanding and support
• Ability to respond to the needs of the supporter, adapting content, style, language and use of channel to deliver maximum clarity
• Ability to develop professional relationships with colleagues at all levels and with external contacts and partners to support the team objectives
• Ability to contribute ideas, approaches and insights that enable innovation

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What We Offer

• A supportive and collaborative working environment.
• Opportunities for professional development and career progression.
• Competitive salary and pension

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Department/Directorate Information

The Development and Communications Directorate is responsible for fundraising and philanthropic income across the ICR, maximising support from major donors, individuals, trusts, corporates, charity partners and events. We have a proud track record of performing at a consistently high-level, raising millions every year.​

This role is part of the Fundraising Campaigns and Individual Giving team, who are focused on raising funds through individual giving, gifts in Wills and sports and challenge events. Join our team to help make the discoveries that are so urgently needed to improve cancer patients’ lives.​

We encourage all applicants to access the job pack attached. 

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