Database marketing manager jobs in dublin 2, county dublin
We are a multi-award winning, creative and innovative organisation and the Creative Industries Team is as the heart of the fundraising we do. Working on critical cross-department initiatives, you will help to drive innovation across War Child’s highly ambitious and successful fundraising operations. You will work on a range of events and projects, help to identify new fundraising opportunities and develop meaningful solutions that maintain the values, creativity and entrepreneurialism of War Child UK.
We’re looking for a creative, detail oriented and highly organised team player to help plan and deliver a range of exciting projects and innovative fundraising activities. You’ll play an integral role in the Creative Industries Team and work closely with our Music and Communications teams to engage new audiences with War Child’s mission and generate sustainable income.
If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you. Below are some of the experiences and qualities we’re looking for.
· Experienced in working in a creative environment, ideally with exposure to fundraising
· Highly resilient, with the ability to work in ambiguous circumstances, managing multiple priorities
· Experience of project management, working within budget, managing your workload to meet deadlines and hit targets
· Experience using data and insight to inform decision making and product and/or process improvement
· Experienced in working as part of a team to deliver an event or activation with the ability to work calmly under pressure in a fast-paced event environment
· Able to work effectively and appropriately with Influencers and high-profile supporters
· Able to work with a variety of internal and external stakeholders, building and maintaining long-lasting, mutually beneficial relationships
· Knowledge of trends in the fundraising industry with the willingness to stay up to date on the latest developments that could create opportunities for War Child
· Experience using Salesforce or similar CRM database
· Up to date knowledge of fundraising regulation and GDPR, and its implications for fundraising policy and practice.
At War Child recognise the considerable benefits that flexible working can bring and are happy to discuss any possible flexible working options with our employees from hiring. For most roles, the following types of flexibility are usually possible: flexible hours, hybrid working and compressed hours.
Please note that on occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible.
No child should be a part of war. Ever.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The challenge should you choose to accept it.......
We are so proud of what we do, and we know you will be to. Stewarding great relationships and inspiring people to choose The Hospice of St Francis to receive their committed charitable giving are absolutely key to making the Hospice the incredible place it is now and for the future. You could be part of that.
With a rich, diverse history, which began back in 1979, we have cared for and supported over 30,000 local people. We have a dedicated and generous supporter base, customers, donors, adventurers, fundraisers and volunteers
Today our free care supports up to 2,000 local people every year, in Herts and Bucks.
We truly are a community hospice
– built and funded by the community, to serve the community.
So where do you come in?
People are at the heart of everything we do. And you would be no different. We are all vital cogs in delivering our care and support.
We are looking for a new Regular and Mid-Value Giving Officer – someone who brings a passion for hospice care and wants to play a part in establishing an integrated individual giving programme at the Hospice of St Francis.
This is an exciting opportunity to grow the Friends of St Francis, the Hospice’s regular giving programme, develop and test creative new approaches to regular giving and optimise the programme for the digital age.
This is a role that leaves lots of room for creativity and the chance to utilise a broad set of skills to drive sustainable income for The Hospice of St Francis.
The opportunity......
You will play a central role in growing and maintaining income across the Hospice and positioning us as the local charity of choice.
You will help establish an integrated individual giving programme, review and develop our regular giving offering, the Friends of St Francis, and establish a new mid-value segment.
This role will provide the opportunity to develop and test new ways to grow the supporter base whilst driving engagement and retention.
You’ll bring creativity and a results-oriented outlook, contributing to the wider success of fundraising at the Hospice.
The must haves......
- Fundraising Success: At least three years’ experience operating and growing income in an Individual Giving Role (or with relevant transferable skills)
- Data management and analysis: Strong data analysis skills with experience of approaches to data segmentation and developing data management systems and processes
- Project management and collaboration: Ability to manage complex projects, working collaboratively with a range of stakeholders
- Results orientated: Knowledge of developing and tracking KPIS and ability to drive regular giving that maximises ROI
The it would be great to have:
- Mid-Value Strategy: Experience of creating and executing a mid-value strategy
- Line management: Of staff or volunteers
- CRM Knowledge: Experience of DonorFy
- Hospice fundraising: Experience of fundraising in a Hospice setting
- Qualification: A relevant fundraising or marketing qualification, from CIOF or other
You know it makes sense....
- 27 days annual leave (plus bank holidays)
- Wide range of free training courses, plus personal development opportunities
- On-site home cooked food served at a reasonable rate in our bistro
- You’ll have freedom to make decisions within the boundaries of the Job Description and charity policy and procedure
- Don’t forget a stunning setting, plus #team comradery, support and bags of positivity!
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





The client requests no contact from agencies or media sales.
Sustainable Living Project Manager
Salary: £35,500p.a. FTE
We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off; extra days leave for travelling using alternatives to flying; the opportunity to join the UK’s first net carbon pension scheme and 8% employer pension contributions; a core hours system of working and enhanced family friendly policies.
Contract: Permanent
Hours: 37.5 hours per week; 30 hours per week, or another flexible working pattern will be considered
Location: Home based with some travel within England
Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent. We recognise the huge contribution that individuals and communities can make by taking action to mitigate the pressing global challenges of climate change, biodiversity loss and environmental degradation.
If this resonates with you, please read on. We have an exciting opportunity for the right person to join our team. We are looking for someone who can work with us to develop and deliver an ambitious audience engagement initiative designed to empower and support people and communities to live more sustainable lives.
Using research insights compiled by our award-winning Centre for Social Innovation, you will pro-actively design, curate and manage an online engagement tool for our large audience of supporters and volunteers. Working collaboratively across the organisation, you will ensure cross-over with our other impactful campaigns and volunteer engagement programmes. You will help design and undertake ongoing monitoring and engagement to ensure that we understand the impact of our offer, and that we can report on it and learn from it. Alongside this, you will work with colleagues to ensure that the project is suitably funded into the future. As the project progresses, there will be additional scope to grow and shape the project dependent on funding.
Environmental change is affecting us all. We want people from all backgrounds to be part of the solution and help us make the changes that cannot wait. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all our staff and welcomes applicants from all backgrounds. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know.
If you are interested in this job and want to help us make a difference, please review a copy of the full job description and continue to apply.
As part of the application process, you will need to answer 3 questions and submit a tailored CV which fully demonstrates the essential skills/experience asked for within the job description. We also ask you to complete equal opportunities monitoring information as we want to try to make sure that our worforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.
The deadline for applications is 09:00 Tuesday 26 August 2025. We reserve the right to close the application window early if we receive a high number of applications.
For successful candidates, interviews will be held via Microsoft Teams on Monday 8 and Tuesday 9 September 2025. Candidates are requested to be available for 1 hour and 45 minutes in total. If you require an in-person interview, please let us know.
We have signed the pledge to always #ShowTheSalary for the roles that we advertise.
We are proud winners of the Working Families’ Best Small Employer Award 2021.
No agencies please.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Achord
Achord is a UK-registered charity dedicated to equipping individuals with the tools they need to build strong, healthy relationships. We deliver practical, research-based content through partnerships with churches, community groups, and educational institutions. Our mission is to see relationships thrive at every stage of life—reducing breakdown, increasing resilience, and strengthening the social fabric of our communities.
The Role
We are looking for a dynamic, relationally driven Relationship Manager to join our team and take the lead in expanding our work with churches across the UK. This is an exciting opportunity for someone with a heart for ministry and a passion for strengthening relationships within Christian communities.
You will play a key role in:
- Cultivating and managing relationships with churches and church networks
- Encouraging churches to adopt and run the Achord Course
- Providing ongoing support and training to church leaders and volunteers
- Growing awareness of Achord's mission and resources within the Christian sector
- Play an active role in ensuring the charity’s long-term financial and operational viability.
This role is ideal for a confident, self-starting individual—possibly with a background in sales or ministry—who is eager to build lasting partnerships and see local churches equipped to make a lasting impact in the lives of their congregants and their communities.
Key Responsibilities
- Identify and connect with churches interested in strengthening relationships in their congregations and communities
- Present the Achord vision and course offerings through in-person visits, online meetings and church events.
- Develop strong partnerships with church leaders, providing support from onboarding to implementation.
- Deliver introductory sessions, training, and occasional speaking engagements.
- Maintain accurate records of leads, contacts, and partner progress using CRM tools.
- Collaborate with the marketing team to create church-facing communications and resources.
- Gather feedback and impact stories to help shape future offerings
- Represent Achord at conferences, exhibitions, and relevant Christian networks
- Deliver agreed church sign-up and growth targets through proactive outreach and partnership development, supporting the charity’s long-term sustainability and self-funding goals.
Person Specification
Essential
- A confident, proactive communicator with excellent relational and networking skills
- A self-starter with the ability to work independently and meet growth targets
- Passionate about healthy relationships and aligned with Achord’s mission and Christian ethos
- Experience in a client-facing, relationship-building or sales role
- Understanding of the church landscape and comfortable engaging with church leaders
- Strong presentation and public speaking skills
- Highly organised with the ability to manage multiple relationships and projects simultaneously
- Experience with CRMs or client tracking tools, data input, GDPR best practice
- Proficient ITC skills: email, database, Microsoft Office applications
- Flexibility to attend evening and weekend events or church services if required
Desirable
- Active member of a local church
- Experience delivering training or facilitating small groups
- Previous work in a faith-based charity or organisation
- Regularly asks for feedback and looks for opportunities to learn from others and continually improve their work
What We Offer
- A supportive, faith-driven team environment
- Flexible working arrangements
- Opportunities to make a tangible impact in churches and communities across the UK
- Regular training and development opportunities
- 4 weeks holiday allowance, pro rata
How to Apply
To apply, please send your CV and a covering letter outlining your suitability for the role
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We are looking for an enthusiastic and proactive person to join our small yet ambitious fundraising and communications team at Cherry Trees as Fundraising Assistant. Whilst support and administration are at the heart of this role, you will play a key role in supporting the team across all fundraising areas and could be a great opportunity for someone looking to take their first steps into fundraising and/or administration. We are also committed to offering training/qualifications to support the individual in this role.
We’re looking for someone with great people skills, as well as drive, initiative and determination. You’ll be diligent with details and accuracy, and have a dynamic approach to your work. You will be a natural problem solver, always looking to improve upon current processes to improve on efficiency.
About Cherry Trees
Cherry Trees provides home from home care for children with complex disabilities and a meaningful break for their families across Surrey and the surrounding areas.
Key responsibilities
1. Fundraising
- To be the first point of contact for all fundraising enquiries that come in by telephone, email, post, and in person.
- Support the team by recording and sending fundraising materials to those raising money for us through events and challenge event.
- Ensure communications such as letters, certificates and emails are processed in an appropriate and timely manner.
- Provide support to the events, community, partnerships, and individual giving teams and their programmes of activity.
- To develop a good understanding of fundraising activity and to maintain the processes behind registration and online giving platforms such as JustGiving, Benevity, CAF, MuchLoved etc.
- Monitoring and replenishment of office supplies.
- Help to actively promote participation in our fundraising events and activities.
- When necessary, support the communications team with marketing, social media, mailing activity.
- Other general fundraising and administration duties, as and when required to ensure the smooth running of the department including assisting in other team projects when they arise.
- To represent Cherry Trees on occasion at community events or other activity, and being flexible and willing to travel and attend events outside normal office hours (time off in lieu given).
- Support volunteer recruitment and management.
2. Finance
- To ensure all donations/payments are processed and recorded on the fundraising database accurately and within the appropriate time frame, and supporters are thanked in a timely manner.
- To take donations over the phone or guide donors to make their donation online.
- To process the weekly fundraising income and financial reconciliation (training will be provided).
3. Stewardship
- Provide excellent support and stewardship to our supporters, challenge event participants, individual givers, community supporters and volunteers.
- Build, manage and maintain rewarding relationships with existing and new supporters and colleagues and teams across Cherry Trees with a ‘friendly-face’ approach.
4. Information Management and other
- Using the fundraising database (Donorfy) ensure all activity and correspondence is recorded accurately, as well as supporting our team’s financial processes and data export needs (training will be provided).
- Be responsible for ensuring all records are added/maintained/updated on the fundraising database, and ensuring all contact preferences such as unsubscribes are updated accurately and in a timely manner.
- To develop an in-depth knowledge of the database to be the go-to person, and identify opportunities to support your own activity and that of the team.
- Continuously aim to improve the efficiency of administration processes necessary for the smooth running of the fundraising department.
- Create/update how-to guides within your area of responsibility.
- GDPR compliance - ensure supporter data is handled in line with GDPR, maintaining accurate records, respecting communication preferences, and supporting data protection procedures.
- To undertake other reasonable activities as required by your line manager or the Head of Fundraising & Communications.
About You
- Understanding the value of our supporters: You will need to help build our relationships and processes to ensure we can make everyone feel as special as they are, whilst growing the number of people supporting us.
- Passionate about the charity sector: You are enthusiastic about the mission of Cherry Trees and committed to supporting families and children with complex disabilities.
- Strong organisational skills: You have a keen eye for detail and able to manage multiple tasks and priorities in a busy fundraising environment.
- Excellent communication skills: You are confident in both written and verbal communication, able to engage effectively with supporters, colleagues, and the wider community.
- Tech-aware: You are comfortable using databases, Microsoft programmes, and online giving platforms, with a willingness to learn new tools and software. Full training will be provided.
- Team player with initiative: You thrive in a collaborative setting but are also proactive and capable of working independently to drive our fundraising vision forward.
For the complete Job Description and Person Specification, please download a copy.
How to apply
Please submit a supporting statement no longer than one side of A4 and copy of your CV, candidates who do not supply a supporting statement cannot be considered.
Early applications are recommended as closing date could be brought forward, due to screening applications on an ongoing basis.
Closing date and selection process
Closing date for applications: 11:59pm, 31 August 2025
Applicant’s CVs will be reviewed, following which those selected to proceed to the next stage will complete a short application form and receive further information.
We help to keep families together by providing home from home care for children with complex disabilities and a meaningful break for the families.
The client requests no contact from agencies or media sales.
Context and Background
The NSPCC's mission is to end cruelty to children. In order to carry out its charitable work, the NSPCC relies on the fundraising support of people across the UK for 85% of its annual income. Within Fundraising, our aim is to provide maximum resources for the NSPCC and children by working together to create the best possible donor experience by building long-term relationships to create a supporter experience which is different, better and more rewarding than that of supporting any other charity.
The Special Events team focuses on fundraising events as a key part of audience-led fundraising. This department is responsible for supporting volunteer committees in putting on high level fundraising events. Execution needs to be flawless. Attention to detail is paramount, as are the diplomatic skills to help volunteers achieve success. About the team and how this roles fits into the team and department
Job purpose
· To contribute to the Income Generation department’s purpose of maximising income from potential and current supporters through project managing specific events (including securing sponsorship), and providing committee support
· To support in the delivery of the agreed departmental strategy, goals and fundraising budget
· To work effectively with other departments in Income Generation and other functions within the NSPCC to maximise income for children
· To keywork supporters and build excellent relationships with key stakeholders who take responsibility for delivering income through high level fundraising and corporate events
· To ensure our events are delivered to a consistently high standard, and bring in new, innovative ideas so we remain competitive in the sector
Key relationships - Internal
· Reports to Fundraising Manager / Head of Special Events
· Line management responsibility of one Special Events Executive
· Pro-actively works with colleagues in other NSPCC divisions to further relationships and identify and develop opportunities for growth
· Works with a range of NSPCC supporters and potential supporters and/or a range of suppliers that support fundraising relationships and activity
Key relationships - External
· Recruiting, managing and building relationships with chairs, committee members and other senior volunteers
· Procuring and managing relationships with Special Event suppliers
Main duties and responsibilities
· To lead and scope out new events and opportunities
· To successfully manage and deliver large-scale events and special projects within the portfolio of events, overseeing all event logistics and relationship management and development of Special Events Managers when working on shared projects
· To lead on specific fundraising projects and large-scale events, and support development of Executives through your projects
· Contribute to and deliver particular aspects of the department’s annual business plan and budget. To support project groups for the Special Events team to improve processes and identify new opportunities
· To manage and develop relationships with senior volunteers and potential supporters through effective and regular communication
· To proactively seek out opportunities to add value to the team and wider organisation
· To develop and create engaging materials for events and stakeholders
· To act as experts in our field by offering support and expertise both internally and externally
· To work cross-departmentally to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC through streamlined processes
· To manage, negotiate and review relationships with external suppliers to ensure the most cost effective outcome
· To line manage a Special Events Executive, provide training, mentoring, coaching and development of that individual
· To represent the NSPCC’s values in everything you do
Responsibilities for all Staff within the Income Generation Directorate
· A commitment to safeguard and promote the welfare of children and young people
· To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.
· To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.
· To adhere to all the NSPCC’s service standards, policies and procedures.
· To evidence an understanding of and commitment to the demonstration of the NSPCC’s values.
· To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.
· To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.
· To work in a manner that facilitates and encourages inclusion.
· To be pro-active in identifying ways to improve personal and team performance
· To maintain an awareness of own and others’ Health and Safety and comply with the
· NSPCC’s Health and Safety policy and procedures.
· To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.
Person specification
1. Extensive experience and technical knowledge of event and project management, specifically with a track record of successfully delivering and growing large scale events
2. Excellent ability to establish, develop and maintain relationships with a wide variety of stakeholders, including senior level individuals to achieve desired outcomes
3. Experience of line managing or mentoring direct reports e.g. assistants or interns. Proven ability to develop individuals, team building skills, working well with others as part of a team, giving support and recognising expertise in others
4. Well-developed organisational skills with experience in planning, monitoring, implementing and leading major projects to agreed deadlines, with the ability to organise and plan own work and the work of others to deliver objectives on time
5. Excellent ability to successfully negotiate with others
6. Excellent communication skills to present information in a clear, persuasive and inspiring way for a range of audiences
7. Well-developed ability to take ownership of budgets and a proven track record of meeting income targets and keeping within financial limits
8. Proven track record of applying creativity/innovation to events to achieve desired outcomes and/or significantly grow event income
9. Experience of success in a customer focussed environment, such as fundraising, sales or marketing
10. Experience of using Windows-based software packages, including word processing, spread sheets, electronic mail and the internet
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose: The Fundraising and Admin Officer is responsible for delivering key administrative and fundraising activities that support the achievement of Vision Action’s income generation targets. The postholder will take a lead role in researching and applying to smaller trusts and foundations, while contributing to the development of larger funding proposals as needed. They will also support the coordination of fundraising campaigns and events, maintain the prospect pipeline, and identify new fundraising opportunities. Working closely with the Fundraising Manager, this role contributes to the effective functioning of the fundraising team and plays an important part in fostering a collaborative, impact-driven organisational culture.
KEY AREAS:
- FUNDRAISING (80% of time)
Trusts & Foundations and Prospect Research
- Lead on the development and submission of applications to smaller trusts and foundations (up to £25,000), including drafting proposals, tracking deadlines, and updating the pipeline.
- Maintain and update the pipeline of prospective donors across income streams (trusts, corporates, government, and institutions).
- Conduct desk research into comparable organisations, donor trends, and partnership opportunities.
Appeals & Campaigns
- Support the coordination of Vision Action’s seasonal and thematic fundraising appeals (e.g. World Sight Day, Christmas, Summer).
- Lead on the planning and delivery of smaller appeals, including supporter follow-up, donor profiling, and managing campaign logistics.
- Log donor information and engagement history accurately in Donorfy CRM.
- Support the development of appeal-related materials in collaboration with the Fundraising Manager and Communications Officer.
Events & Community Fundraising
- Support the planning, recruitment, and delivery of fundraising events such as the London Marathon and other sporting and challenge events.
- Provide guidance and logistical support to individuals, volunteers, schools, and community groups running their own fundraising events.
- Represent Vision Action at relevant fundraising and community events, acting as an ambassador for the organisation.
Donor Stewardship & Relationship Management
- Support the stewardship and cultivation of individual donors, sponsors, and prospects through phone, email, and written communication.
- Assist in developing supporter journeys for regular givers and community fundraisers.
- Process thank you letters and acknowledgements using Donorfy.
- Manage day-to-day donor enquiries via the fundraising inbox and phone line, ensuring timely and professional responses.
Data Management & Reporting
- Maintain accurate donor records and fundraising data using Donorfy CRM.
- Produce donor and campaign performance reports as required.
- Support with administrative tasks related to fundraising compliance, filing, and data security.
- COMMUNICATION SUPPORT (20% of time)
Digital Media Marketing and Engagement
- Support efforts to grow Vision Action’s digital presence by creating engaging content for social media platforms, ensuring consistent and compelling storytelling aligned with our mission.
- Support membership relationship stewardship by developing regular updates, thank-you messages, and creative engagement campaigns to nurture and retain supporters.
- Assist in the design and production of quarterly progress reports, collaborating with colleagues across Vision Action to curate stories, impact data, and visuals that resonate with donors and partners.
- Update and maintain website content to ensure it remains current, accurate, and reflective of organisational priorities, campaigns, and news.
- Attend relevant internal and external events or meetings to capture content, live-post updates, and strengthen Vision Action’s online visibility and supporter engagement.
Administrative Support and Organisational Culture
- Provide targeted administrative support to the Fundraising & Communications team, including managing the Fundraising inbox, logging and responding to supporter enquiries, and ensuring timely follow-ups.
- Help maintain well-organised digital filing systems (e.g. SharePoint) for communications assets, membership materials, and donor stewardship documents.
- Support cross-departmental initiatives by contributing communications materials and ensuring alignment of messaging across teams.
- Actively contribute to a positive, collaborative, and inclusive working culture, bringing creativity and enthusiasm to team meetings and organisational activities.
Please note:
- This role includes some out of hours working e.g. evenings and weekends to support events, agreed in advance with Line Manager and eligible for Time Off in Lieu
- The role works with many different cultures and religions and work may span between different time zones.
PERSON SPECIFICATION
This is a varied and forward-facing role within a small and busy team. You will bring enthusiasm, attention to detail, strong organisational skills, and the confidence to engage with supporters, donors, and colleagues. You will be comfortable working independently on routine tasks while also contributing creatively to campaigns and events.
Essential
- At least 3 years of experience in a fundraising, administration, or supporter-facing role
- Strong inter-personal and communication skills (face-to-face, phone, and email)
- Excellent organisational and time management skills; ability to manage multiple priorities and meet deadlines
- Confident written skills, with experience drafting letters, emails, or fundraising materials
- Strong IT skills, including use of Microsoft Office and confidence working across digital platforms
- Ability to work well both independently and as part of a small, collaborative team
- Understanding of or interest in trust and foundation fundraising
- Basic knowledge of digital marketing or social media engagement (e.g., Facebook, LinkedIn, Twitter)
Desirable
- Experience of using a CRM system to manage supporter or customer relationships (Donorfy or similar)
- Experience supporting or delivering fundraising activities or events
- Familiarity with design tools (e.g., Canva, Adobe) and/or email marketing tools (e.g., Mailchimp)
- Understanding of the UK charity sector and/or international development
- Confidence in presenting or representing an organisation externally
- Willingness to work occasional evenings or weekends for events
- Degree or equivalent qualification
The client requests no contact from agencies or media sales.
Fundraising Operations & Stewardship Manager (Maternity Cover)
14 months contract
Starting salary: £48,822 per annum
St Mary's University is embarking on an ambitious journey to establish one of the UK's most socially accountable medical schools, addressing deep-rooted health inequalities and training the next generation of doctors.
The Development Office is in Year 2 of a £20m high-impact campaign focused on major donors and charitable trusts and we are now seeking a dynamic Fundraising Operations & Stewardship Manager (Maternity Cover) to help drive the next phase of our campaign and join our newly formed development team.
As Fundraising Operations & Stewardship Manager, you will be the Development Director's key partner - shaping donor journeys, managing campaign delivery, and ensuring every gift is recognised and maximised. You'll help us build momentum with our closest supporters and ensure excellence behind the scenes.
We're looking for a confident, capable, and creative individual who thrives in a fast-paced, mission-driven environment.
You will bring proven skills in campaign coordination, donor stewardship, and event delivery, with the ability to manage budgets, pipelines, and CRM systems with precision. You are a natural relationship-builder with an eye for detail and a passion for making an impact.
If you would like the opportunity to play a leading role in helping shape something new and make a meaningful impact in just under a year, we'd love to hear from you.
This is a hybrid role based at St Mary's University, Twickenham, we are happy to discuss flexible working arrangements for the right candidate.
St Mary’s University is committed to equality, diversity, and inclusion (EDI) and welcomes applications from all sections of the community. Learn more about our EDI initiatives and work as a Disability Confident employer. Please view our detailed access guide by following the link: St. Mary's University | AccessAble
Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. St Mary’s University is holding a work visa sponsorship licence however we will not always be able to guarantee a Skilled Worker Visa sponsorship. To avoid disappointment, please ensure you meet the requirements of the Points Based System before applying as we will not be able to provide advice on individual cases.
Closing Date: 7 September at 23:00
Our values of excellence, generosity of spirit, inclusiveness and respect inspire us to create an academic community in which everybody is welcomed
The client requests no contact from agencies or media sales.
About Esteem
At Esteem, we create space for young adults to thrive. We offer social, wellbeing, volunteering, and mentoring opportunities to young adults aged between 14-26, from our base in Shoreham-By-Sea. We aim to involve young adults as partners in everything we do, this provides a platform for them to develop confidence, build life skills, and improve their wellbeing. They, in turn, make our organisation, and society, a better place.
Background to the Role
This is an exciting new opportunity to join a local youth charity at a key moment of growth. As Fundraising Partnerships Manager, you’ll play a vital role in building long-term, mutually beneficial relationships with corporate partners, high net worth individuals, funders, and key stakeholders. You’ll help shape and deliver strategic partnerships that bring in funding that support our mission, and young people across our community.
Working closely with the Head of Fundraising, you’ll lead on developing and stewarding partnerships, especially within the local business community, and explore new ways organisations can invest in young people’s futures through Esteem’s programmes and projects.
Job Description
We’re looking for a passionate and relationship driven Fundraising Partnerships Manager with previous experience working in the charity sector or income generation, to join our team at Esteem. This is a fantastic opportunity for someone who thrives on connecting with people, building meaningful partnerships, and creating long-lasting impact. In this role, you’ll play a key part in shaping how local businesses and organisations invest in young people’s futures through sponsorship, collaboration, and shared purpose. If you’re someone who believes in community, has a talent for partnership development, and wants to see young people thrive, we’d love to hear from you.
Key Responsibilities
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Develop and grow corporate and strategic partnerships that support Esteem’s financial sustainability and deepen our local impact.
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Identify opportunities for shared value between Esteem and potential partners, including sponsorships, employee engagement, skills-sharing, and diverse income revenue streams.
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Work closely with Head of Fundraising and internal teams (including Fundraising, Marketing, and Youth Participation) to create partnership offers and deliverables.
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Lead on high-quality relationship management, ensuring excellent stewardship and communications with all partners.
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Collaborate on developing impact reports and tailored communications that show the difference our partners help us make.
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Organise and support events that engage current and prospective partners.
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Contribute to income generation from trusts, foundations, and other funding opportunities as needed.
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Work alongside young adults to include their voice and presence in fundraising and partnership initiatives.
Person Specification
Experience
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Building and managing partnerships in a fundraising, business development or sales setting
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Developing and delivering stewardship strategies and communications
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Working collaboratively across teams and with external stakeholders
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Writing compelling proposals and presenting to potential funders or partners
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Using CRM or fundraising databases (e.g. Donorfy)
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Working with or within the charity sector (desirable)
Skills, Abilities and Knowledge
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Excellent relationship-building and communication skills (written and verbal)
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A confident, positive, creative, and proactive approach to partnership development
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Strong organisational skills and ability to manage multiple relationships and deadlines
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Clear understanding of corporate CSR, ESG, fundraising trends and opportunities
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Ability to collaborate with young adults and colleagues across departments
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Working knowledge of Google Drive and MS Office, in particular Excel
Personal Attributes
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Collaborative and people-focused, enjoys building relationships and working with others to achieve shared goals
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Proactive and self-motivated, takes initiative, spots opportunities, and sees projects through to completion
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Warm and engaging communicator, able to connect with people from all backgrounds with empathy and authenticity
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Adaptable and flexible. Thrives in a fast-paced environment and responds positively to change and new ideas
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Values-driven and shares Esteem’s commitment to young people, inclusion, and wellbeing
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Creative and solutions-oriented, brings fresh thinking to challenges and looks for new ways to grow support and impact
To apply
Please visit our jobs board to download our recruitment pack and application form.
We will only shortlist applicants that have applied directly to our HR Department providing a completed application form.
Please let us know if you would prefer to submit your application in another way, such as a video presentation.
Sadly, without a completed application form we will not be able to consider your application.
Appointment to this role is subject to satisfactory vetting and barring checks.
What we offer
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Staff Well-being: Esteem runs quarterly Well-being weeks throughout the year where we pause, reflect on what’s working and what's not, and create space for connection and team building with staff and young adults
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Excellent Development and Growth Opportunities: Esteem’s employees are encouraged to consider opportunities to develop new skills or progress, including applying for new roles in the organisation, participating in external training courses, and getting involved in different projects happening within the organisation.
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A Diverse and Inclusive Workplace: Equality, diversity and inclusion are central to Esteem’s values and how we work. We are proud of our commitment to diversity and inclusion and support young people and staff from different backgrounds so they can be their best selves. Our networks include All Sorts (LGBTQIA+), Adur Refugees and Possibility People.
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Flexible Working and Other Benefits: We are committed to maintaining your work/life balance. We offer 35 days (FTE) of annual leave inclusive of bank holidays. This entitlement will be pro-rata for this role. We operate flexi-working. Esteem office hours are 10am-6pm, Monday to Friday, though we take a flexible approach to work and working patterns; we also ask the same of our staff, requiring the ability to work effectively and respond appropriately in challenging circumstances. Esteem has a close-down period over Christmas and New Year.
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Cash-back Health Plan: On appointment, you will become a member of Health Shield, a cash-back health plan giving you money back on everyday healthcare costs, such as dental, optical and physiotherapy. This is from day one of you joining Esteem.
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Employee Assistance Programme: You will also have access from day one to our Employee Assistance Programme (EAP) Breeze, a 24/7 support line via phone or web portal giving you access to GPs, counsellors, physios, mental health support and money-saving perks.
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Pension: If you are eligible, you will be auto-enrolled into our pension scheme currently in place for Esteem, in accordance with Esteem’s pension auto-enrolment obligations. The pension scheme that is currently in place for Esteem employees is “NEST Pensions”.
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Local Staff Discounts: You will also receive staff discounts to local businesses as part of our well-being offer.
Esteem is committed to supporting you in your role, including regular supervision, reflective practice groups (role specific), quarterly staff wellbeing week, regular pay reviews, employee support plan, staff socials and regular training.
Commencement of this role is subject to receiving satisfactory references and Disclosure and Barring Service (DBS) check, and confirmation of your right to work in the UK.
Esteem welcomes applications from all sections of the community. We value diversity and promote inclusion through our activities, as well as in our policies and working practices. Our culture and values reinforce this. We seek to create an inspiring and inclusive workplace where all feel valued and able to contribute to the organisation.
If you have the skills, knowledge and drive that we are looking for, and are passionate about making a real difference in young adults' lives, we would love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The challenge should you choose to accept it.....
We are so proud of what we do, and we know you will be too. Stewarding great relationships and inspiring people choose The Hospice of St Francis in their will is absolutely key to making the Hospice the incredible place it is now and for the future. You could be part of that.
With a rich, diverse history, which began back in 1979, we have cared for and supported over 30,000 local people. We have a dedicated and generous supporter base, customers, donors, adventurers, fundraisers and volunteers
Today our free care supports up to 2,000 local people every year, in Herts and Bucks.
We truly are a community hospice
– built and funded by the community, to serve the community.
Did you know our legacy giving film is award winning?
So where do you come in?
People are at the heart of everything we do. And you would be no different. We are all vital cogs in delivering our care and support.
We are looking for an ambitious new Legacy Giving Lead – someone who brings a passion for hospice care and wants to play a part in growing Legacy Giving at the Hospice. On average, we receive £1 million a year in legacy income but we are keen to grow and sustain this in the future.
This is a critical role that will work with colleagues across the Hospice to raise awareness of legacies and you will contribute your expertise to provide top-tier stewardship to our wonderful legators.
The opportunity...
This is a critical role that will develop and grow a high-performing Legacy Giving programme at The Hospice of St Francis.
You will personally identify, cultivate and steward legacy pledgers through an inspiring engagement programme that both raises awareness of legacies, encourages new pledgers and shows the impact they have on the Hospice’s services.
With a solid understanding of the administration of wills, you will liaise with executors and professional advisors and advise colleagues and the Board on best practice legacy administration.
This is an exciting opportunity for a Legacy Giving specialist to curate a new legacy programme, building on previous work, to grow income for the future.
The must haves:
- Fundraising Success: At least five years’ experience of delivering a Legacy Giving programme with success in driving acquisition and relationship management
- Technical expertise: Practical understanding of the practical implications of legal and financial aspects of wills
- Driving awareness and engagement: Experience of developing and executing legacy awareness initiatives internally and externally
- Systems and processes: using client relationship management systems, tracking KPIs and managing projects
- Proven expertise in relationship building internally and externally
The it would be great to haves:
- Experience working with professional advisors such as lawyers, accountants and wealth managers
- Knowledge of regular/mid-value or in-mem giving
- Experience of DonorFy
- Experience of fundraising in a Hospice setting
- Certificate in Charity Legacy Administration or Certificate in Legacy Fundraising
You know it makes sense....
- 27 days annual leave (plus bank holidays)
- Wide range of free training courses, plus personal development opportunities
- On-site home cooked food served at a reasonable rate in our bistro
- You’ll have freedom to make decisions within the boundaries of the Job Description and charity policy and procedure
- Don’t forget a stunning setting, plus #team comradery, support and bags of positivity!
For an informal discussion, or to find out more please contact the People Team or visit our website: Legacy Giving Lead | The Hospice of St. Francis
This list of tasks and responsibilities is not exhaustive and the job holder may be required to undertake other relevant and appropriate duties as required by the Manager. This Job Description can be amended by agreement with the Post Holder and Manager
Please note; applicant shortlisting will take place as and when suitable individuals apply. As such, we would strongly encourage early applications. We reserve the right to close this vacancy early should a suitable candidate be appointed. Interview arrangements will be communicated via email, so please check your email regularly.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





The client requests no contact from agencies or media sales.
An exciting opportunity to ensure our systems work in harmony to support young people to thrive. Jamie’s Farm is seeking a proactive and detail-oriented Systems Coordinator to cover maternity leave. This role is central to ensuring our systems are integrated, efficient, and used to their full potential. You’ll work across teams to support data-driven decision-making and help us maximise the value of our digital tools.
What is Jamie’s Farm? Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges. As part of the dynamic HQ team we offer a beautiful and unique supportive working environment, a competitive salary, and the opportunity to be part of a team that is passionate about making a real difference.
More about the role: As Systems Coordinator, you’ll manage and continue to develop our Salesforce CRM system, ensuring it supports teams across fundraising, finance, business development and delivery. You’ll champion good data habits, support staff with training, and oversee our KPI dashboards to enable data-driven decision making. You’ll also help assess and implement new IT systems, including exploring the potential of AI to enhance our efficiency and impact.
About you: You’ll bring experience working with Salesforce or similar CRM systems, and a strong ability to support colleagues in using digital tools confidently. You’re highly organised, detail-oriented, and capable of managing multiple projects and deadlines. You’re also curious about new technologies and keen to explore how AI can be used safely and effectively in a charity setting. Importantly, you’ll also be interested in and aligned with Jamie’s Farm’s mission and values.
Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.
The client requests no contact from agencies or media sales.
Location: hybrid working - a minimum of one day per week in our Aldgate, London head office
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
free, confidential employee assistance programme (Medicash) - access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
About the role
Join our passionate Community Fundraising team and play a vital role in delivering exceptional support to our incredible community supporters. You’ll be the first point of contact for our bronze level supporters, providing warm, responsive and inspiring stewardship that helps them maximise their fundraising efforts and feel truly valued
As the Community Fundraising Assistant, you will oversee a growing caseload of supporters, combining automated supporter journeys with personalised touchpoints to deliver an outstanding experience. Working closely with Regional Fundraisers and the Community Fundraising Executive, you’ll ensure high-value supporters are identified and seamlessly handed over, while nurturing long-term relationships with our wider fundraising community.
Additionally, you’ll lead on key administrative processes and systems, including the implementation of our new CRM platform launching in September 2025. You will produce regular reports on marketing activities and stewardship performance, monitor financial and non-financial KPIs, and ensure accurate supporter database records in line with Dementia UK’s policies and processes.
To succeed in this role, you will bring experience in building positive relationships in a fundraising or customer facing setting, with an understanding of utilising databases effectively. You will have strong attention to detail and demonstrate proficient IT literacy including Office 365 applications.
If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact us.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Officer – North of England
Job description
A fantastic permanent opportunity has arisen for a part-time Fundraising Officer to join our dynamic, friendly and supportive fundraising team. This is a home-based role and will suit an individual living in the North of England. You will be reporting to the Corporate & Regional Fundraising Manager and working in a very varied and exciting working environment.
The perfect candidate will enjoy forging positive and robust relationships with supporters including corporate partners, small businesses, philanthropic groups as well as supporting community fundraisers across the North of England, to raise vital income for our Association.
You will use your creative and professional skillset to provide high-quality account management, stewardship, and growth across all managed income streams. No two days are the same and we are looking for someone who can be flexible in their approach and able to multitask effectively.
Blesma is a unique membership Association as well as a charity. Our Members (limbless veterans) are at the heart of all our work – therefore, the impact of our fundraising is clearly visible in the experiences of our inspirational injured veterans.
We would love to hear from talented individuals who want to help us raise the funds that we need to support limbless veterans. If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter detailing why you’d be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.
If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.
Please note that we may close this advertisement early if we receive a high volume of applications.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Job Description
The Jewish Museum London has undergone substantial positive change over the past two years, moving out of our Camden site and moving to a ‘Museum without Walls’ model. The museum is building a new strategy that will lead its transformation over the next 10 years as it tests out innovative new models for exhibitions, displays, learning and engagement, building towards a new permanent site and dynamic operational model. Learning and engagement are central to the museum’s future. This new role will support the learning and engagement team by coordinating bookings, marketing and communications for the team.
Our museum is made up of passionate and expert staff and a collection of over 40,000 objects which are both accredited and designated with Outstanding status by Arts Council England. Our learning programmes hold multiple awards, and our visitor feedback is consistently very high, however, we have much bigger ambitions than our current success. The Museum is looking to expand, in space, in profile and in audience reach. We are looking for someone passionate about our potential to coordinate the day-to-day running of the learning team as we move forward to the next phase of the Jewish Museum London.
Reporting to the Head of Learning the appointed candidate will have the organisational and administrative skills to ensure the team can effectively deliver programmes for schools, families and communities as well as taking a lead on communicating the museum’s activity through social media, newsletters and the website.
Main Duties & Responsibilities
The main role of the Learning and Communications Coordinator will be to administrate the activities of the learning department, in particular our flagship programme of schools workshops both in person and digitally. Excellent communication skills are required as this role will involve being the first point of contact for the department, responding to queries, liaising with teachers, taking bookings and sending out pre- and post- activity information. You will play a key role in ensuring the smooth running of this busy and creative team by providing, general administration, organisational and hands-on practical support—invoicing, ordering materials and supplies, auditing resources, collating and recording evaluation data and transporting materials and equipment for our outreach, offsite events and workshops. Digital learning and communications are central to how we engage our audiences so the post holder will need to a good level of social media and technical literacy in order to update learning and events sections on the website, support the delivery of virtual workshops, coordinate the social media working group and create newsletters.
Learning programme bookings and coordination
· To be the first point of contact for all enquiries about learning programme activities and the main contact for liaising with teachers and taking bookings
· Co-ordinate and administrate all bookings for the schools outreach, virtual and broadcast programmes—from taking bookings and booking facilitators through to invoicing and evaluation
· Organise bookings, delivery and return of museum loan boxes
· Audit and prepare the handling collection for workshops
· Close collaboration with the Senior Learning Producer: Schools to assign learning team members and freelancers to workshops including leading on contracting and financial administration of freelance facilitators
· Support with organising and delivery of informal and community learning activities and events including the Curious Minds Dementia Friendly programme and family learning events
· General support and assistance for activities and programmes as required
Team Administration
· Managing the team’s calendar of activity
· Ensure that bookings spreadsheets and databases including Raisers Edge, Artifax, Excel sheets and Monday Boards are kept up to date and accurate
· Collating statistics and data for reporting
· Maintain the carbon calculator tracking for the team
· Order any resources, materials, equipment and travel (such as oyster cards, train tickets and taxis) for the team
· Coordinate room bookings and generating zoom links for workshops, meetings and activities
· Set up regular team meetings as required, circulating minutes/ action points and ensuring follow up actions are taken
· Work with finance to ensure that schools workshops and activities are invoiced and to coordinate payment of freelancers
· Help ensure good communication throughout the team and organisation
· Ad hoc duties e.g. filing, typing reports and letters from manual copy
· Freelancer communication and administration, including organising the Rota
Digital and Communications
· Provide general technical support to the department including setting up zoom links and equipment for broadcasts and virtual classrooms
· Updating the learning sections of the website—events, resources, image libraries and programme information
· Contributing to learning’s presence on social media channels
· Coordinating the production of learning newsletters and marketing materials
This Job Description is subject to alteration in response to changes in legislation or the Jewish Museum London’s operational procedures.
The client requests no contact from agencies or media sales.
ISEAL is offering an exciting opportunity for a proactive and well-organised individual looking to start a career in the sustainability sector. The role works across two important organisational areas, gaining valuable exposure to ISEAL’s approach to catalysing global efforts to advance on critical social and economic sustainability issues. If you are looking to apply your existing administration and/or customer service skills in sustainability and gain experience across a range of activities, this position will provide you with some excellent insights and networks that will benefit your progress.
The Assistant will play a key role in ISEAL´s team, providing assistance to two managers to ensure efficient administration of their respective work areas - membership and operations. In the operations team, the successful candidate will get involved in the processes of running an international not for profit organisation, while also supporting the membership team in high quality member communications and data management.
To be considered for this role, you will need to be well-organised with great attention to detail and an excellent ability to follow up agreed tasks. Working efficiently and reliably under direction, you have a friendly and professional demeanour and are comfortable in your communications and interactions with colleagues and external stakeholders. You enjoy working on a varied and changing set of tasks to support the implementation of a project or a collaborative group process. You have a natural aptitude with IT systems and data and enjoy helping others get the most out of them. Having worked on data analysis before would be a real bonus.
Please note that to fulfil the operations support tasks effectively, the postholder will be required to be present in the office on at least 2 days per week.
The key responsibilities we entrust you with
Operations Support
- Guide and assist ISEAL staff in using software tools effectively by leading inductions, writing guidance, sharing best practice, providing training and trouble-shooting issues that arise
- Manage IT equipment and liaise with external IT support
- Facilitate internal communications by supporting regular and ad hoc staff meetings
- Work closely with Senior Manager Operations on improvement projects, including leading smaller projects
- Assist in promoting best practice in use of IT, communications and knowledge management systems across the organisation and suggest and help implement improvements
- Support management of ISEAL’s office space in London, including liaising with landlord and ensuring office works well for staff
- Lead on procurement of items needed for smooth running of office, for staff leading events and equipment for staff home offices
- Participate actively in team and organisational planning and activities
- Participate in internal staff management processes such as performance reviews, supervisory meetings, etc.
Member communications
- Gather and prepare content for member mailings, including our monthly member-only newsletter, the ISEAL Insider
- Maintain the internal Mailchimp schedule, liaising with staff in the Communications team to plan and schedule mailings effectively
- Support other ISEAL teams to communicate appropriately with members through our different channels and mailing lists, checking for adherence to brand guidelines
- Support the Membership Coordinator and Membership Manager with drafting blogs, news items, and group posts to share updates with members via the ISEAL Platform
- With the Membership Coordinator, regularly review content on the ISEAL Platform to ensure it remains accurate and up to date, liaising with other teams where necessary
Monitoring our membership programme
- Regularly collect data to help monitor our member communications, engagement with member-only events, and use of the ISEAL Platform
- Create and update quarterly reports and dashboards to help identify and communicate key trends and inform improvements
- Support the Membership Manager with the preparation of quarterly and annual engagement reports to send to members
- Deliver administrative processes that underpin member relationship management and track member engagement, including maintenance of member records within Salesforce
Other
- Provide occasional support for member-only Zoom webinars and at in-person events
- Be a collaborative and effective member of both the Membership and Operations teams, liaising with colleagues at all levels across the organisation where needed
- Support the Membership Manager and Membership Coordinator on member engagement projects
Experience, Knowledge and Attributes
- Experience working or interning in a support/administrative or customer service/communications role, ideally in international NGO, professional or membership organisation
- Enthusiasm for using data to drive customer engagement and aptitude for working with data, ideally some experience in extracting and working with analytical information
- Good organisational and time management and ability to organise multiple simultaneous tasks efficiently and establish priorities
- Ability to communicate confidently and sensitively with a diverse global community
- Proficient written and spoken English
- Proficient IT skills, familiarity with virtual meeting tools (e.g. Teams, Zoom, etc.) and the use of contact management databases (e.g. Salesforce) and MS Office (especially Excel), as well as a demonstrable willingness to learn new tools and systems
- Experience using CRM systems, e.g. Salesforce
- Ability to communicate and work in a dynamic, international work environment and working with multiple managers
- Interest in and some understanding of sustainability issues
Additionally desirable
- Previous experience with support for IT systems and users
- Experience using Salesforce CRM
- Experience of using email marketing platforms such as Mailchimp, website content management systems, and/or Google Analytics 4
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Well-being, Creativity and Celebration.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum number of days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is an initial contract of one year with the possibility of extension
Salary: £28,800-£31,800 p.a. depending on experience (full time, 37.5 hours per week)
Location: London is the preferred location, and a presence in the office is required at least two days per week. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
How to apply
Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.
Deadline for applications is 31 August 2025
Please note that we will only contact shortlisted applicants.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 9-11 September
Pre-interview timed exercises (between 60 – 90 minutes from home): 13-15 September
Panel interviews (Teams): w/c 22 September
Decision: by 30 September
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.