Healthwatch Lambeth is the independent health and social care champion for local people. We work to understand the needs, experiences and concerns of people who use health and social care services and to speak on their behalf.  We focus on ensuring that everyone in Lambeth can get the support they need to live well.

Healthwatch Lambeth is an award-winning charity funded by Lambeth Council, NHS Lambeth Clinical Commissioning Group and several charitable Foundations.  Our contract with the Council has been extended for the next two years and we are in the process of agreeing an ambitious strategy for 2019-21.

We work to get services right for the future and in Lambeth that means that we pay attention to the impact of inequalities on the health and care outcomes for our different communities.  We do this by creating a culture of collaboration and partnership. Partnerships hosted by Healthwatch Lambeth in 2019 are:

1. Lambeth Black Thrive:  this partnership started in 2017 and is funded until 2022.  It was set up to bring together everyone interested in addressing issues surrounding mental health for Black people to ensure that resources and programmes are well co-ordinated, complementary and most importantly reflect the wishes of people affected by mental health inequalities.

2. Lambeth Learning Disability Assembly:  The LLDA is a place for people with a learning disability and their carers to come together to talk about things that are affecting them – and what they want to see happen to make things better. 

3. Advance Care Planning Consortium:  a partnership with Compassion in Dying and other community organisations to raise awareness of advance care planning.

Overview of the role:

This role would suit an experienced impact and evaluation officer with preferably knowledge of monitoring and evaluation.  The ideal candidate will relish working proactively and flexibly as our organisation plans to grow over the next 4 years.  The postholder will have the interpersonal skills needed to work collaboratively with and across our delivery partnerships. 

Purpose of the job:

To ensure effective and efficient monitoring and evaluation of HWL’s engagement

work, including public participation, information giving, signposting, Enter & View

visits, community research and experience gathering, on the local care system and

the emerging SE London Integrated Care System by tracking whether the real care

needs and experiences of Lambeth residents are heard, understood, and met.

Responsibilities:

• To monitor and evaluate the impact of HWL recommendations with our both care providers and care commissioning teams.

• To develop and oversee HWL’s monitoring and evaluation system which includes but not limited to creating and implementing evaluation framework, supporting colleagues to create project M&E plans and reporting and sharing monitoring and evaluation data.

• To undertake formative and/or summative evaluation of the impact of HWL work.

• To write reports on HWL impact for publication and sharing with partners and the public.

Commitment to Equalities:

Our organisation values difference and recognises the value that the different backgrounds, skills, outlooks and experiences of our staff and volunteers bring to the organisation. We will not discriminate on the grounds of gender, sexual orientation, disability or impairment, age, race, creed, colour, nationality, ethnic or national origin, trade union activity, HIV or marital status, religion or belief or similar bases.

Support Healthwatch Lambeth’s wider aims and objectives

• Work as part of the engagement team and the wider HWL team, attending meetings and events as required. On occasion meetings and events may take place in the evening and at weekends.

• Work in support of other colleagues in the organisation as particular needs arise.

• Safeguarding is everyone's responsibility and all employees are required to act in such a way that always safeguards the health and wellbeing of children and vulnerable adults.  Familiarisation with, and adherence to, our organisational Safeguarding Policy and Procedures, and any associated guidance is an essential requirement of all Healthwatch representatives.

• We adhere to Data Protection procedures as informed by the General Data Protection Regulations (GDPR). We expect everyone to uphold confidentiality of all data and adherence to strict and lawful processing of data.

• Undertake additional duties as requested by the Engagement Manger which furthers the aims and objectives of our organisation.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Interviews will be taking place via Zoom, week commencing 06 July 2020.

Location: London
Salary: Starting salary of £30,177. Possible to increase by max. 2 increments a year up to £34,336 (top of grade).
Contract type: Permanent contract
Hours: 4-5 days per week, permanent contract
Benefits: 7.5% employer matched pension after probation; flexible working; 25 days holiday per year (plus bank holidays and Christmas break) increasing by one day per year worked, after 2 years of service; and generous staff development package
Deadline for applications: 23.59pm 12th July
First interview: 29th July, please hold 10am-5pm
Second interview: 7th August, please hold 10am-2pm
Start date: 9th September 

About the role:

This role is essential to ensuring the organisation’s core operations run smoothly and are managed to a high standard – in particular, this role will focus on the HR and Finance functions of the Operations Hub.  You will work closely with the Executive Director: Organisational Development to ensure all HR policies and procedures are executed to a high level of quality inside the organisation and in line with NEON’s values of solidarity, generosity and respect.  You will also work closely with the Senior Finance Manager to support NEON staff with activities related to fundraising and day-to-day finance tasks.  You are a people person, and understand the importance of attention to detail. 

Please download the Applicaiton Pack below to find out more, and to find out how to apply. 

About NEON:

The New Economy Organisers Network (NEON) is a not-for-profit company with 12 staff members and a network of over 1600 UK organisers from different trade unions, grassroots groups, non-governmental organisations (NGOs), faith-based campaigns, civil society groups and movements from across the country. We run powerful trainings and support campaigns to help progressives win social, economic and environmental justice.
We run trainings, share skills and coordinate together on campaigns helping people to lead movements like Just Treatment (organising patients to fight for the NHS) through to working with our members to get over 1400 media bookings across the UK’s biggest TV/radio outlets. We’re ambitious and the team is agile, fast paced and committed to actually changing things. 

Currently fully homeworking, future home working will be reviewed dependant on government guidance, the company requirements and travel arrangements.

The Honeypot Children’s Charity is the National Young Carer Organisation which has been providing high quality, transformational support for young carers aged 5-12 for nearly 25 years. As the go-to organisation for referral organisations seeking support for young carers, including local authorities, Social Services, School Welfare Officers and GP’s, Honeypot supports over 3,000 children annually.

Now is the time to join us, if you are seeking to be an influencer in the way we approach vital campaigns in the coming year. We promote open thinking and creativity and as part of our amazing team you will be encouraged to challenge us using your previous wealth of digital experience and creativity.

Honeypot is at an exciting developmental stage of new digital services, plus the launch of highly impactful services for most disadvantaged and needy groups of young carers. These new services combine with Honeypot’s existing range of highly respected core services to create highly newsworthy and engaging Social Media content

2021 is Honeypot’s 25th Anniversary year from the date of its founding. This presents a rich opportunity for the Social Media Officer to make an outstanding contribution in helping to lead a year of celebrations and communications.

To apply please send a CV and covering letter that demonstrates your creativity, communication skills and why you believe you can offer us an exceptional campaign leader.

Department: Science and Innovation

We are seeking a pro-active, innovative individual to take on the role of Groups and Awards Officer within the Science and Innovation department.

The role

This is a rewarding, customer-facing role which has responsibility for organising professional networks for physicists and managing the IOP’s high profile Awards that celebrate excellence in researchers, educators, technicians, apprentices and businesses.

The role is ideal for a dynamic individual who has excellent administrative skills and is able to bring these skills to an organisation that is about making positive change for society in the big challenge areas which include climate, health, AI, energy and big data through the work of the physics community. So, if you’re enthusiastic with a ‘can-do’ attitude, whilst also being meticulous and efficient, then this role is for you.

The role is responsible for delivering a number of services for members and the wider physics community. Responsibilities will include:

• Manage specialist interest groups across physics disciplines, themes and industry sectors – with the aim of engaging and delivering value to all our members.
• Administer the IOP Awards and ensure high quality nominations that are inclusive [in terms of roles, gender, institution, geography, sector and discipline] in order to recognise and celebrate outstanding contributions to physics from across the breadth and diversity of our community.
• Ensure members serving on committees are well supported in order to deliver the aims of the committee and that they have a good and rewarding experience in that process.
• Produce briefing papers for senior management and committee chairs including collation and analysis of relevant data to inform discussions and debate.

Further tasks and responsibilities are detailed within the job description.

The Person

We are looking for a team player with prior experience in administration and customer facing roles. As a successful candidate, you will have strong communication and listening skills and have experience in taking minutes and accurately recording meetings. You will also have the flexibility to deal with a wide range of enquiries and the ability to prioritise. The role involves a significant level of contact with Institute members, which requires a high level of diplomacy and tact in order to be able to maintain a good relationship while ensuring that Institute policies and procedures are appropriately followed.

Why work with us?

The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland, we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society.

We have an ambitious new corporate strategy and transformation of our digital estate is a high priority. Our newly expanded communications and marketing function will be central to delivering our strategy and plans. We are looking for a superb digital professional to join the team and help develop our digital estate to its full potential.

Working from our new flagship King’s Cross offices, at the heart of the exciting ‘Knowledge Quarter’ our communications and marketing teams will raise awareness and understanding of our ground-breaking education, diversity, science and innovation programmes and help spread the word about physics and its value with the public. This is an exciting time to join IOP.

In addition to a competitive salary and professional development opportunities, we offer employees a comprehensive benefits package including an excellent pension scheme, private medical insurance and generous annual leave. We also offer a range of other benefits including childcare vouchers, gym membership and interest free season ticket loans.

For further information on this role, you can download the job description below. 

To apply, please upload your CV via the link below. 

Closing date for applications: 11 June 2020
Interview date: 19 June 2020 (via GoToMeeting)

The Institute of Physics is an equal opportunities employer. We request no contact from agencies or media sales.

Jimmy’s Cambridge is one of Cambridge’s leading providers of support and accommodation to people who are and have been experiencing homelessness. We aim to help people get off the streets and into their own home, backed up with all the support we can offer from our talented and committed team of staff, volunteers and partners.

The Role

This is a unique opportunity to take on a new role in a much-respected local charity and lead on all matters related to the support of people who are experiencing homelessness.

Jimmy’s currently runs a range of services in Cambridge, which this post will take responsibility for: -

• 24/7 emergency accommodation service based on East Road, with 26 beds, where people stay with us generally from 28 – 56 days.
• People can then move onto one of our 9 shared houses, where we support people for up to a period of 2 years, while helping them into more sustainable accommodation.
• 24/7 Controlled Drinking Project, supporting people who are alcohol dependent to control and reduce their alcohol consumption.
• Extended or ‘floating’ support, where we support people who have moved on from Jimmy’s accommodation, but still need our help.  
• Emergency winter service (SWEP), providing an extra 26 beds during colder nights between October and March in a partnership with the City Council.
• 6 new single-occupancy modular homes, in a partnership with Allia Future Business.

The role will be responsible for leading, supporting and developing our committed team of staff and volunteers, ensuring we continue to provide a caring, supportive, and high-quality service.

As essential workers, the team have come to work every day to ensure our services remain open. It continues to be a difficult time for many people, with unprecedented support to rough sleepers during the pandemic, and Jimmy’s will need to adapt to meet the continued challenges many people will face in the future.

About You

The person will come with experience of running high quality services that support people who have complex needs and who face a wide variety of challenges. This does not have to been in this sector, this about meeting the needs of the people we support, so a background of service planning linked to improving outcomes for people with complex needs is required. The person will have excellent coaching and line management skills, someone with great communication skills, who can build relationships with people. They will be very well organised. We are a small charity, and a willingness to be ‘hands on’ as required is needed. Overarching this, the person will come with an understanding and genuine interest in supporting people who are experiencing homelessness.

How to Apply

To apply, please send us your CV and a supporting statement setting out how you meet the requirements set out in the Person Specification, both no more than 2 sides each, and an Equal Opportunities Monitoring Form. Closing date for applications is 2nd July 2020. We will be holding first stage interviews virtually, with a second stage likely to be in person, subject to the latest guidance at the time. To apply, and any questions, use the email in the Job Description.

Are you an experienced administrator with strong database experience and a love for all things data?

Edinburgh Dog and Cat Home are looking for a part time Fundraising Database Administrator to work with the fundraising, communications and finance department to support with the smooth running of administrative processes for donations, events, campaigns and donor communications.

We are looking for someone who prides themselves on their accuracy, attention to detail and knack for being able to oversee the day to day management of a CRM system or database. We need a team player who can support a wide variety of projects, liaising with different team members throughout the working day.

In return you will be rewarded by working for an award winning organisation with a passion for animal welfare, office dogs and a friendly and supportive working environment with a focus of staff wellbeing and development.

To apply please download the job description and application form from our website and return to us by the deadline.

Do you want to empower people to have choice and control over their support and the way they live their lives? Then join our team...

Vibrance Self Directed Support Services provide information, advice and guidance, payroll and managed account services to enable people to have choice and control over how their health and social care needs are met. 

We are looking for a good communicator with strong interpersonal skills to join our new scheme in Barking & Dagenham. Working in the community, you will be part of our team promoting the uptake of Direct Payments by providing information, advice and guidance, and coordinating our online Personal Assistant Register.

You will be required to work in partnership with service users, personal assistants, local authorities, and other voluntary sector organisations to support the successful delivery of the Personalisation agenda.   

For more information, please see job description and person specification.

30 hours per week
£18,100 per annum
6 month contract (potential to be extended)

This is a pivotal time in CCC's 41-year history as a leading local counselling charity. The 2020-2025 strategy has been completed and we are looking for a Clinical Services Manager to work with our executive team, trustees, and loyal self-employed counselling members to ensure that CCC is the local charity of choice in the counselling sector.

You will be operationally responsible for the clinical management of CCC’s counselling and related services and for supporting, motivating and performance managing our counselling members. You will ensure high quality service delivery in line with good practice and professional requirements, monitor and evaluate impact and outcomes and establish relevant processes.

We are looking for someone who has a consultative management style, with the ability to engage with a range of people, including colleagues, trustees, and third-party organisations. Please get in touch if you

· Have extensive clinical experience as a counsellor and supervisor

· Have managed teams of counselling practitioners

· Are accredited with BACP or an equivalent professional body

· Want to work with an organisation that truly values people and believes that all who may benefit from counselling should have that opportunity, whatever their financial position

· Live in the Cambridgeshire/Peterborough and surrounding area

We look forward to hearing from you.

We are looking for someone who has experience of facilitating groups of individuals, delivering information in a clear and professional way, alongside strong attention to detail and exceptional organisational skills. You will need to be experienced in managing a large and varied workload. We are looking for someone who has experience of facilitating groups of individuals, delivering information in a clear and professional way

The Selection Officer will be responsible for selecting applicants who have the potential to make outstanding child protection social workers. You will be designing and delivering best practice selection models and processes for the Frontline Leadership Development Programme. You will be involved in screening applications, assessing at our assessment centres, overseeing elements of the selection process, supervising assessment centres and contributing to the design and development of selection materials and the monitoring and evaluation of the selection activities.

This role involves some longer days from September-February when attending assessment centres (8.30am-6.30pm), and occasional weekend work in support of recruitment events.

David Shepherd Wildlife Foundation is a highly effective wildlife conservation charity funding key conservation projects across Africa and Asia. 

We are looking for a Supporter Care and Database Executive to join our team. 

Overview 

You will work with the Fundraising team to support a range of fundraising activities carried out by the David Shepherd Wildlife Foundation (DSWF). You will have responsibility for three key areas:

• Database: Update and maintain supporter records on the Raiser’s Edge database, perform data audits and cleansing, provide data reports for fundraising activities.

• Fundraising: Support all fundraising initiatives as part of the fundraising team

• Stewardship: Manage day to day interaction with supporters including thanking and answering queries.

The ideal candidate will have experience of working with CRM databases, including generating reports and exporting data, be fully computer literate, have excellent organisational and time-management skills and be able to work accurately and on your own initiative whilst managing multiple priorities and deadlines.   The successful candidate must also have a high attention to detail and the ability to work with high volumes of information and data. 

An understanding of the fundraising sector, particularly individual giving income streams (appeals, regular giving, community fundraising, adoptions etc.) is desirable. Above all, you must be enthusiastic, warm and good with people, with the ability to communicate effectively with supporters at all levels and to work well on your own and as part of a team. This is a great role for someone wishing to gain a great deal of experience across a variety of fundraising disciplines and initiatives.

Principle Accountabilities

1. To maintain and develop best practices and procedures in database management including compliance with GDPR, Fundraising Regulator requirements and Gift Aid 

2. Full management of the supporter database (Raisers Edge) including responsibility for technical management and maintenance, including managing the relationship with Blackbaud.

3. Manage the import and export of data from our donation and other web / fundraising systems.

4. Maintain the accuracy and integrity of data through routine data cleansing and hygiene tasks.

5. Prepare internal and external data to support national, regional and international campaigns, events and communications activity.

6. To communicate with supporters in a timely and professional manner 

7. To liaise with relevant departments to provide appropriate information and reports from the database for fundraising activities, communications and financial reconciliations

8. To be the first point of contact for enquiries to the fundraising team, dealing with day-to-day correspondence via letter, telephone and email efficiently and providing administrative support 

9. To work with the fundraising and communications team to plan and implement specific fundraising income initiatives as appropriate

10. With support from the Head of Fundraising to manage the Adoptions programme

11. With support from the Head of Fundraising to manage the Community Fundraising programme including all third party led events such as London Marathon and RideLondon

12. To collaborate with other staff members to analyse fundraising trends/results and provide related analysis

Person Specification Knowledge, Skills and Experience

Qualifications

Essential

• GCSE English and Maths or equivalent.

Desirable

• Degree educated.
• Holder of, or willingness to work towards, a Fundraising qualification. 

Skills, knowledge and experience 

Essential

• Working with a fundraising CRM system.
• Using Microsoft Office.
• General fundraising experience particularly in the areas of supporter stewardship and engagement.
• Good analytical and numerical skills.
• Ability to handle numerous projects simultaneously.
• Excellent organisational skills and attention to detail.
• Ability to work both independently and within a team environment.
• Excellent communication skills, written and verbal.
• Excellent time management skills and ability to work to clear deadlines.

Desirable

• Working with the Raiser’s Edge fundraising CRM system.
• Understanding of the fundraising sector.
• Understanding of individual fundraising (regular givers, appeals, community fundraising).

Remuneration and Hours

Hours:                                   

Monday to Friday, 9am to 5pm, with additional hours as required as necessary.

Reports to:                           

Head of Fundraising

Holiday: 

20 days per annum rising to 22 days after two years’ service. An extra one day per annum will be given thereafter to a maximum of 25 days per annum. Bank Holidays also provided, and an additional holiday entitlement will be given at the Foundation’s discretion around Christmas and New Year.

Location:

Surrey or London (Primary working location Surrey but due to current Covid-19 situation there is flexibility around working from home)

How to apply: Please apply online with your CV and covering letter (covering letter no more than 2 sides of A4 referencing the job description above)

We will begin interviewing immediately, so this position may be filled before the deadline closes. Please don’t wait before applying!

Over the past year CPRE, the countryside charity has undergone a great transformation which has led to a range of exciting developments including a completely new brand, a strong set of organisational values, a new strategy, in depth audience insight and the launch of a new website.

As one of two individual giving officers, you will support programme growth and generate income from donors, both new and existing. These donors will give to us through membership, regular donations, annual appeals, raffles and digital fundraising, and through new products we are in the process of establishing.
Reporting to the Individual giving manager, you will support the development, implementation and growth of a portfolio of products, while working in our friendly and busy office in London. By building upon existing relationships, and attracting and converting new supporters, you will grow our income in this area, helping to create a sustainable platform for all our fundraising activity.

We are looking for an enthusiastic all-rounder - someone with a real passion and aptitude for working with creative partners and colleagues to creating compelling and effective fundraising communications, while also being confident in the more technical aspects of direct marketing: drafting data briefs, devising robust tests and analysing results.

The successful candidate will have previous experience in a charity fundraising environment and a proven track record in project managing direct marketing activities across a variety of income streams and channels, including digital and social media. Ideally, your experience will include supporter acquisition as well as retention, with knowledge of new product/offer development and implementation of ‘test and learn’ programmes. 

To apply, candidates should send us their CV, the CPRE referee sheet with a covering letter addressing how they meet the criteria of the Job and person specification; failing to address the criteria, will mean you will be unlikely to be shortlisted. Quote: Job ref: IGO/CJ

Starting Salary: £35,002 - £36,479 p.a.

Contract: 12 Months (Maternity Cover)

Position Description

Job Profile

You will contribute to CAFOD’s involvement in Afghanistan, by taking the lead on the day-to-day management of CAFOD-supported programmes and partnerships. You will develop effective, mutual relationships with partners. You will represent the Afghanistan programme both internally within CAFOD and externally, manage and monitor a range of partner grant budgets including institutional donor funding, ensure compliance to CAFOD’s systems and task manage the CAFOD Associate based in Afghanistan.

Key Responsibilities

Programme management and development in line with the direction set by the CSP

• In co-operation with partners, develop and manage CAFOD-supported programmes (this includes long-term development and advocacy), contributing to the development and review of CAFOD’s Afghanistan Country Strategy and programme frameworks;
• Jointly responsible with partners for the effective implementation, monitoring, evaluation (including facilitating external evaluations) and reporting on all funded programmes, in line with jointly agreed standards (programme cycle management) and donor requirements;
• In agreement with partners, jointly develop programme and project proposals and assess the existing capacities to manage and implement the work. This includes leading on preparation of funding applications and reports for external funders, in liaison with the Programme Funding Team, and the development of partner capacity development plans to address capacity issues;
• Promote, capture and disseminate learning from partners and programmes, and ensure that this informs future programme development;
• Realise CAFOD’s principles by acting in line with CAFOD’s partnership standards, and by promoting and supporting partners’ adherence to jointly agreed accountability, gender, safeguarding children, supply chain management/procurement good practice, and other standards, as these emerge;
• Contribute, where appropriate and in agreement with partners, to advocacy and information work in support of partners efforts, with relevant stakeholders in the region and/or globally;
• Respond to emergencies as they occur, as requested by the Country Representative, and in co-ordination with CAFOD’s Humanitarian Department;
• Keep up to date with development issues and trends, both within the relevant country or sector, and more generally;
• Monitor the political and security context to contribute to CAFOD’s organisational risk assessments and security plans.

Managing effective relationships with partners (in close coordination with CAFOD’s Afghanistan-based Associate)

• Develop, nurture and manage relationships with CAFOD’s partner organisations in line with the principles and standards set in our Partnership Policy, guidance and tools, and in agreement with the Country Representative;
• Work with partners to regularly assess the quality of the relationship, ensuring that effective communication channels are in place, and that any shortcomings are addressed;
• Invest in partners’ capacities, by jointly identifying needs, developing plans to strengthen capacities, identifying sources of support, and allocating resources.
• Support Associate to access the tools and support required to successfully implement capacity development plans;
• Organise (and where relevant accompany) partners’ visits.

Internal and external representation

• In co-ordination with the Country Representative develop, nurture and sustain relationships and effective communications with relevant stakeholders, including local government, national networks and other agencies working in/on Afghanistan. This will include other Caritas/CIDSE agencies where appropriate;
• In agreement with the Country Representative, sustain relationships with relevant bi-lateral agencies, including DfID and the EC, seeking opportunities for programme funding, where applicable;
• Communicate with other teams within CAFOD to ensure that the programme is well understood, and that information is available for fundraising and other communication, including publications, media briefings, education, etc. This may involve participation in sessions/events with Supporters, communities of practice, working groups, etc., as agreed with the relevant manager.

 Financial management and monitoring of programmes and projects

• In close co-operation with the relevant roles in the finance and funding teams, prepare, manage and monitor budgets relating to both CAFOD and partner-led expenditure, as agreed with the Country Representative;
• Deliver the programme within agreed budgets or instigate budget revisions according to evolving needs, in line with CAFOD’s finance guidelines and procedures;
• Develop relevant risk registers and monitor them in conjunction with the Country Representative;
• Where appropriate, commission and manage (with partners) audits for programmes and projects;
• Support CAFOD’s Associate to carry out partner financial profiles and reviews, in co-operation with the finance team.

 Systems and compliance

• Effectively use CAFOD’s programme management information systems to ensure programme and project information is up-to-date. This will include producing management information to support decision making;
• Ensure compliance with agreements, regulations and requirements attached to our work.

 CAFOD Associate Task Management

• Lead, task manage and support the CAFOD Associate (shared (line) management with Hand in Hand Afghanistan), including setting objectives, reviewing work planning, conducting annual performance development reviews and providing coaching etc., in line with Hand In Hand Afghanistan’s Human Resource guidelines.

This list of duties and responsibilities is by no means exhaustive and the post holder may be required to undertake other relevant and appropriate duties as required. This job description is subject to regular review and appropriate modification.

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues.  If based in the UK the post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).  If the post is based outside the UK the post holder will be subject to a different checking process.

Person Specification

Essential Criteria

Understanding our context

• Understanding Catholic identity
• Understanding CAFOD
• Understanding international development
• Understanding and experience of international development and programme management and quality standards within this context

Working together

• Managing ourselves
• Strategic thinker, able to identify creative solutions to unforeseen challenges encountered or sudden situation changes
• Working with others
• Communicating
• Fluent written and spoken English; able to communicate with colleagues and partners at a distance
• Looking outwards
• Understanding of effective and values-based partnership work between northern and southern organisations and communities.

Making change happen

• Managing resources
• Computer literacy i.e. familiar with Microsoft word, excel and knowledge of information and database management; Budget monitoring skills
• Achieving results
• Able to manage competing work demands; delivers work within the context of an agreed programme framework, able to manage competing work demands
• Managing our performance
• Taking the lead

Job-specific competencies

• First-hand work experience with a values-based partnership approach (between northern and southern organisations and communities).
• Experience using programme cycle management tools effectively to deliver work within an agreed programme framework;
• Able and committed to working with and developing the capacity of local partners organisations/ National NGOs;
• Understanding and first-hand experience of institutional funding work/projects, priorities, trends and donor conditions;
• Financial management understanding and experience;
• Ability to implement projects / programmes in an insecure environment remotely
• Ability and willingness to travel to Afghanistan through 1 or 2 pre-planned visits of up to 2 weeks each, individually risk assessed on each occasion. Travel for up to 12 weeks per year, sometimes at short notice. Please note that International travel is currently suspended at the time of this advertisement - Travel will only apply once this suspension has been lifted 

Desirable Criteria

• Demonstrated staff management experience, preferably remotely and in a hostile environment.
• Demonstrates sectoral knowledge of livelihoods or peacebuilding programming.
• Previous work experience in Afghanistan or similar environment

 Please click here for a full list of CAFOD’s Staff Benefits

Come and join us and help make a real difference in the lives of the world’s poorest communities.

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.

We're looking for someone passionate about involving volunteers and with experience of quality volunteer management to build our capacity to support people experiencing homelessness by developing volunteering within our organisation. We provide the largest network of winter night shelters in the country, with space for 170 homeless people each night, and the need for our services is growing.

ROLE AND RESPONSIBILITIES

Strategic development

• Working with the Service Development Manager, create and implement an overall volunteering strategy for the charity, including a plan for Glass Door's 1600 night shelter volunteers in 2020-21, as well as office volunteers and those supporting our casework services.
• With the Fundraising Manager, review our corporate volunteering strategy, in line with capacity to offer volunteering opportunities, and explore new fundraising volunteer opportunities.

Managing shelter Volunteer Coordinators

• Act as main point of contact (volunteer manager) for 60 shelter Volunteer Coordinators (volunteers), providing regular communications, handling enquiries and solving problems that arise.
• Provide quality annual briefing events for shelter Volunteer Coordinators and the volunteers in their teams.

Support others managing volunteers

• Work with colleagues and Volunteer Coordinators (volunteers) to develop volunteer recruitment plans to fill vacancies and provide necessary support throughout this process.
• Advertise engaging volunteering opportunities by uploading vacancies to our website and external vacancy sites.
• When required, support colleagues and Volunteer Coordinators with training their volunteers, troubleshooting volunteer problems and handling other volunteer management issues.

Developing materials and content

• Manage and maintain the volunteering section of the Glass Door website, including hidden pages that only our volunteers can access.
• In conjunction with the communications team, develop a volunteer communications plan and provide content for regular e-newsletters for volunteers.
• Develop and manage learning and development programmes for volunteers including e-learning content, covering inductions, health and safety, safeguarding and technical role-related training to ensure all volunteers are able to carry out their roles effectively and safely.
• Regularly review and improve the Volunteer Handbook in line with best practice.

Quality assurance of volunteer management practices

• Keep up to date with legislation and policy related to volunteering, volunteer management best practice and sector standards, and make any necessary modifications to accommodate changes.
• Network with other volunteer managers at external organisations and benchmark our practices against theirs.
• Explore opportunities to improve volunteer management at Glass Door.
• Ensure staff members who involve volunteers in their team have up to date risk assessments for all activities being undertaken by volunteers.
• Ensure that volunteers at Glass Door are properly selected, vetted, inducted, trained and equipped to carry out their role.
• Ensure all volunteer records are kept up to date using the database system (Donorflex).
• Ensure volunteers comply with Glass Door's safeguarding policy, identify volunteer roles that require references and DBS checks and ensure these checks are in place.
• Ensure volunteers follow the volunteer agreement and the golden rules of volunteering, working with staff or Volunteer Coordinators to address any performance issues.
• Assess whether there are improvements we could make to inclusion and accessibility in relation to volunteers.

Improve the volunteer experience

• Deliver a positive volunteer experience across all aspects of the volunteer journey.
• Design, circulate and analyse the annual volunteer survey and provide other feedback mechanisms for volunteers
• Regularly assess the quality of our volunteers’ experience, across all roles, to ensure they feel valued and fulfilled using volunteer feedback gathered throughout the year.
• Celebrate volunteering and give recognition to our volunteers, for example through arranging Volunteers’ Week, volunteer gifts and social activities.
• Develop peer learning opportunities for volunteers by facilitating ways for them to get to know and share their experiences with one another.
• Respond to enquiries from new and existing volunteers on an ongoing basis.

Growing volunteering

• Liaise with teams across the organisation to identify new opportunities for volunteers to engage and support their work.
• Define the various roles for volunteers with staff team leaders to ensure that proposed roles meet the needs of the organisation.
• Monitor, evaluate and report on the contribution being made by volunteers via an annual survey and other formal and informal feedback.
• Raise staff awareness of the role, function and value of volunteers.
• Promote the value of volunteers to our external audiences through publicity strategies and campaigns.

PERSON SPECIFICATION

ESSENTIAL

Personal Qualities

• An empathy with volunteers and an understanding of their needs.
• Enthusiastic, engaging manner, with the confidence to talk to volunteers and other supporters.
• Empathetic attitude towards homeless and vulnerably-housed people.
• A confident self-starter who will hit the ground running.
• A team worker with an open, collaborative style and a practical, “can-do” approach.
• Commitment to our values of being welcoming; being open to all, without prejudice; compassionate; believing individuals can turn their lives around; and knowing we can have a bigger impact when we work together.
• Commitment to and understanding of the issues relating to equality of opportunity and the ability to implement change in this area.
• Willing to travel around London for occasional meetings and events including some evenings and weekends. 

Qualifications and Experience

• At least a years’ experience in a role where managing volunteers has been a significant part of the job.
• Experience of using databases to record volunteer information.
• Experience of recruitment and onboarding of volunteers, or staff or students.

Knowledge, Skills, Abilities

• Able to work independently, be proactive and be able to develop relationships and manage multiple stakeholders.
• Competent IT skills in standard Microsoft packages: Word, Excel, Powerpoint and Outlook and supporter databases to maintain meticulous records and administration systems, in line with agreed protocols.
• Excellent organisational skills with strong attention to detail, especially record-keeping and electronic filing.
• Strong written English and numeracy skills.
• Good interpersonal and verbal communication skills, professional telephone manner.
• Able to forward plan and schedule workflows.
• Able to relate to and work with people from a range of backgrounds.
• Excellent time management skills; able to work proactively unsupervised and use own initiative.
• Able to adhere to and implement Health and Safety, HR and operational policies.

DESIRABLE

• Experience of managing projects.
• A qualification in volunteer management such as an NCVO course.
• Full UK driving licence.

APPLICANT INFO

Closing date – Monday 15 June at 9am

Interview date – Friday 19 June (via video call)

You can also visit our website ( glassdoor .org .uk ) to download this same information in a PDF document.

To apply, please submit your CV and a covering letter explaining how your skills and experience are relevant to the job description and person specification. You can submit your CV and covering letter either through the CharityJob website or alternatively by email to Megan Preston: megan @ glassdoor .org .uk

You are welcome to contact Megan with any questions about the role or to discuss any accessibility requirements you have to enable you to apply. 

Our team’s usual workplace is our office in Chelsea, West London. However we are currently working from home, and that may still be the case when the hired candidate begins their role. Interviews will be held via video call.

Economy is recruiting a Deputy CEO to implement our new 3 year strategy. We are looking for someone who is energetic and dynamic, and who can help us deliver our ambitious objectives for organisational development and responding to the economic impact of coronavirus.

Economy is a charity that exists to support people - particularly those currently furthest from power - to shape the economy in order to achieve what matters to them. To further this goal, we have secured funding to increase organisational capacity and appoint a Deputy CEO to help manage this growth. 

Key areas of responsibility

Overall

● Develop and implement organisation systems and processes

● Oversee financial planning, management, reporting and compliance.

● Support project and programme delivery.

● Deputise for the CEO as and when necessary.

Operations and Culture

● Develop project management systems and processes as Economy’s work expands and becomes more complex.

● Develop policies, systems and processes which enable effective internal communication and collaboration.

● Develop the systems, processes and practices which underpin a healthy organisational culture and promote diversity and inclusion.

● Oversee the management and development of Economy’s infrastructure including website, social media, CRM database, Google Suite and reporting systems.

Finance and Fundraising

● Work with the Chief Executive to provide the strategic context for financial planning.

● Responsible for financial planning, management and control including procuring appropriate insurances and the preparation of business plans and annual reports.

● Responsible for financial reporting including cash forecasting, quarterly reporting to the Board, preparation and review of project and annual organisation budgets.

● Work with the Chief Executive to prepare funding applications and requisite reporting.

HR

● Responsible for HR at a strategic level, overseeing recruitment, training, disciplinary, staff well-being and all other personnel matters.

● Identify gaps in skills and experience in accordance with the Diversity and Inclusion Policy, and address through recruitment and training.

● Develop Economy’s HR policies, and draw in external expertise as necessary.

● Line management responsibilities.

Governance and Risk

● Work with the Chief Executive to deliver best practice, ensure compliance with legal requirements, attend Board meetings and prepare Board papers.

● Responsible for GDPR compliance.

Culture

● Always act in the best interests of Economy.

● Abide by Economy policies as set out in the Staff Handbook.

● Maintain confidentiality in all areas relating to Economy.

● To be flexible and to undertake any other reasonable duties as requested by the Board of Trustees.

Key skills and experience

Essential Skills and Experience

● Track record of developing organisational systems to promote collaboration, embed a positive organisational culture and enact diversity and inclusion across an organisation.

● An understanding of Diversity and Inclusion and how they can be embedded in all parts of organisational strategy, development and day-to-day operations.

● Managed teams to support organisational and personal development.

● Ability to meet tight deadlines and manage multiple priorities.

● Experience of designing, managing and delivering complex projects and programmes.

● An engaging presentational style.

● An ability to listen and communicate to build consensus and work collaboratively.

● A track record of using strategic thinking to improve outcomes and ways of working in an organisation.

● An ability to pay attention to detail across multiple areas of work

Values and behaviours

● Personal commitment to Economy’s values and purpose of supporting people – particularly those furthest from power – to use economics to achieve what matters to them.

● Ability to reflect and learn, including sharing failures and uncertainties. Openly taking feedback from the team and members of Economy’s community on your behaviours and work.

● The emotional intelligence to empathise with and appreciate others, creating opportunities for those you work with to grow and develop.

Desirable Development Areas

We are also looking for the following skills and experience. Please tell us if you have experience of these work areas or you are particularly interested in them for your own personal development.

● Financial strategy, reporting and planning.

● Experience developing and overseeing HR policies and processes.

● Good knowledge of charity law and best practice.

● Experience of using applications such as Wordpress, Hubspot, Google Suite, Slack, or Zoom.

● Experience of using accounting software Xero.

Our Commitment to Diversity and Inclusion

Economics is underpinned by a way of thinking dominated by white men who have studied and worked in a small number of institutions. We are looking for people that bring a different perspective. To this end, when candidates are of equal merit, we will prioritise selection and appointment of people who are from backgrounds that are under-represented in economic institutions and the charity sector.

How to apply

To apply for this vacancy, please send your completed application form and fill out our equal opportunities survey by 23.59pm Monday 8 June