Recruiting a Support Worker to join our Young Peoples service in Windor and Maidenhead!

£21,000 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more working.

Wellesley House is a supported housing service in Windsor, Berkshire which houses 17 homeless families with children for up to 2 years. Our accommodation is spacious, self contained, modern and include on site laundry facilities, a TV lounge, playroom and large private garden. Staff work closely with customers to help them to identify and address their support needs and provide them with practical and emotional support to maintain their tenancies, access opportunities such as training and employment and maximise their income by ensuring they are accessing financial help they are entitled to. We build on customers' life skills to enable them to lead independent, fulfilled lives. All referrals are received from the Royal Borough of Windsor and Maidenhead housing team.

Job Overview:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

This role requires working on a rota basis of 8am-4pm or 10am-6pm and alternate weekends.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

For more information or to apply please visit our website.

Job purpose:

To work as a key member of the team in delivering the Hertfordshire Complex Needs Service.  To lead and develop a team of staff within the service to deliver high quality person centred services as directed by the Team Leader and Operations Manager in line with Business Plan. To ensure Turning Point’s vision and values are embedded in the team.  To ensure all statutory requirements of the service specification are met.

Herts Young Homeless, Hertfordshire Mind Network and Turning Point work in partnership to  provide community support to people recovering from mental health issues and additional complex needs, including substance misuse and learning disabilities.

The service will offer a range of support to promote personal recovery and independence including:

• 1:1 outreach support from dedicated Keyworker/co-worker providing solution-focused support with practical issues including such as finances/housing/employment.
• Crisis Planning – promoting self-management through individuals building an understanding of their own triggers/coping strategies.
• Active Referrals/Signposting – working with individuals to identify resources/services to meet their needs and providing appropriate support to access these effectively.
• Group-work – delivering courses that support self-management recovery, including: Mindfulness/Assertiveness/Keeping Well/Stress Management/Problem Solving/Crisis Management.
• Peer Support – Strength-based approach concentrating on the inherent strengths of an individual to aid recovery and empowerment.
• Extended dual diagnosis support
• Whole family approach

Benefits of working for hyh:

• 25 days per annum pro rata increasing by one day a year after 5 years’ service to a maximum of 28 days (in addition to Bank & Public holidays)
• An additional day annual leave to have your birthday off
• Contribution of 5% of basic salary to The People’s Pension on behalf of the staff member
• Group Life Insurance benefit of 4 times salary
• Monthly draws to win either “lunch on your manager” or a “leave work early” token
• A comprehensive Induction to hyh and your role
• One to one supervision with your line manager every 4-6 weeks
• Ongoing training relevant to your role

TO APPLY FOR THIS ROLE:

Closing date:                                     Monday 26th October 2020 at 9am

Interviewing commences:                Friday 30th October 2020

If you are interested in applying for any of these roles, please forward your CV along with a covering letter or statement to us.  The covering letter or statement must outline how you feel you meet the person specification criteria on the job description, and it must be a one page document of between 250 to 500 words.  If you have any questions regarding the role or wish to discuss it with us, please contact a member of the team as we will be happy to help.

Recruiting a Recovery Worker to join our Mental Health service in Islington!

GBP 22,360 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more working 40 hours per week. This is a 6 month fixed term contract.

Islington Crisis House offer 24/7 crisis accommodation to customers with mental health needs who require a high level of support, it is a 'high support fast stream' mental health service consisting of 12 units, with move-on expected within two weeks. This is a really great opportunity for anyone with clinical interest as the service is delivered in partnership with Camden and Islington MH Trust.

Job Overview:
Post-holders will be required to:
- Understand the concept of Recovery and apply those principles to develop an environment and service that enhances recovery
- Put the service-user at the centre of their support and promote optimism and hope for their increased independence
- Provide intensive support (both practical and emotional) to people undergoing a period of mental health related crisis
- Act as a positive influence on service-users encouraging responsible behaviour and self reliance to people residing in the Service
- Support people in a way that maximises their self-sufficiency and enables them to live independently upon discharge from the service

Key Accountabilities:
- To ensure recovery focused support plans are created, reviewed, evaluated and amended in accordance with changing needs, presenting risks and individual preferences in order to promote recovery
- Undertake keyworking responsibilities for a caseload assigned by the Team Leader/Service Manager
- To be flexible and responsive to the needs of service-users as directed by their personal support plan
- To provide recovery focused support to achieve personal goals/aspirations in partnership with service-users, family members and statutory agencies. To work with service-users on a one to one basis to achieve positive outcomes within the given service timeframe
- Ensuring ongoing assessment and management of risks within an attitude of 'positive risk taking'
- To treat all information - both verbal and written - in accordance with Look Ahead's policy on confidentiality
- Develop and maintain links with key agencies and service providers in the local community
- Demonstrate a commitment to the empowerment of service-users and a strong interest in co-production and promoting people's rights
- Use person centred tools to support recovery and development of service-users
- Communicate effectively with people who are in mental distress, including any who may be acutely unwell
- Support service-users to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure service-users enjoy a high quality of accommodation
- Undertake all administrative work and keep accurate and comprehensive service-user records to professional standards.
- To engage in learning and development activity to increase knowledge and skills
- To advocate assertively to statutory and voluntary agencies to ensure that service-users needs are met and link with organisations to provide a range of engagement opportunities for service-users in the community
- To maintain good relationships with all involved professionals and agencies
- To maintain good liaison with the service-users' immediate community and family
- Work collaboratively with the service-user, their carers and care coordinators to plan for move-on and discharge from the point of the support commencing
- To attend and participate in weekly staff meetings, meetings with other professionals and in supervision and training as required
- To work with the staff team to achieve the aims and the objectives of the service
- To stay up to date with regard to development and research in the mental health field, housing support and in welfare benefits
- To exercise responsibilities under the current Health & Safety legislation and Equal Opportunities Policy as laid down or amended by Look Ahead Housing Association

Skills, Knowledge and Experience:
Essential:
- At least an NVQ Level 3 in Health & Social care, or equivalent
- Minimum of one years experience of support work with people with mental health related support needs

For the full job description, please visit the Look Ahead website.

Recruiting for a Mental Health Recovery Worker to join our Mental Health service in Barnet!

£22,360 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Look Ahead provisions 3 Recovery Houses, 24 hour/7 days a week support services, for those with mental health issues living in Barnet, Enfield and Haringey (BEH). The Recovery Houses are commissioned by The Barnet, Enfield and Haringey NHS Trust. Elysian House offers various interventions and treatments within the acute care pathway, working with clinical teams in Barnet to maintain and improve quality of life. Elysian House is based on customers' needs and will only provide short-term accommodation of up to 14 days to those who do not require inpatient admissions. Look Ahead works closely with the Crisis Resolution Home Treatment Team to target customer's needs and for successful discharges.

Job Overview:

You will understand the concept of Recovery and apply those principles to develop an environment and service that enhances recovery, you will also:

- Put the service-user at the centre of their support and promote optimism and hope for their increased independence
- Provide intensive support (both practical and emotional) to people undergoing a period of mental health related crisis
- Act as a positive influence on service-users encouraging responsible behaviour and self reliance to people residing in the Service
- Support people in a way that maximises their self-sufficiency and enables them to live independently upon discharge from the service

Key Responsibilities:

- To ensure recovery focused support plans are created, reviewed, evaluated and amended in accordance with changing needs, presenting risks and individual preferences in order to promote recovery
- Undertake keyworking responsibilities for a caseload assigned by the Team Leader/Service Manager
- To be flexible and responsive to the needs of service-users as directed by their personal support plan
- To provide recovery focused support to achieve personal goals/aspirations in partnership with service-users, family members and statutory agencies. To work with service-users on a one to one basis to achieve positive outcomes within the given service timeframe
- Ensuring ongoing assessment and management of risks within an attitude of 'positive risk taking'
- Develop and maintain links with key agencies and service providers in the local community
- Demonstrate a commitment to the empowerment of service-users and a strong interest in co-production and promoting people's rights
- Use person centred tools to support recovery and development of service-users
- Communicate effectively with people who are in mental distress, including any who may be acutely unwell
- Support service-users to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure service-users enjoy a high quality of accommodation
- Undertake all administrative work and keep accurate and comprehensive service-user records to professional standards
- To engage in learning and development activity to increase knowledge and skills
- To advocate assertively to statutory and voluntary agencies to ensure that service-users needs are met and link with organisations to provide a range of engagement opportunities for service-users in the community
- To maintain good relationships with all involved professionals and agencies
- To maintain good liaison with the service-users' immediate community and family
- Work collaboratively with the Resettlement Worker to plan for move-on and discharge from the point of the support commencing
- To attend and participate in weekly staff meetings, meetings with other professionals and in supervision and training as required
- To work with the staff team to achieve the aims and the objectives of the service
- To stay up to date with regard to development and research in the mental health field, housing support and in welfare benefits
- To treat all information - both verbal and written - in accordance with Look Ahead's policy on confidentiality
- To exercise responsibilities under the current Health & Safety legislation and Equal Opportunities Policy as laid down or amended by Look Ahead Housing Association
- To act at all times in accordance with the aims, philosophy and practice of the project.
- To undertake any other duties consistent with the basic objectives and duties of this post

For more information or to apply please visit our website.

Right now, Holder House - Richmond Fellowship’s mental health registered care home in Abingdon - is looking for the right person to join our team as a Recovery Worker, committed to putting the people who use our services at the heart of everything we do.

We are looking to provide someone with your enthusiasm and compassion, the perfect environment to utilise your skills to ensure our residents are involved in the decisions that affect their lives.

Join our team as a Recovery Worker.

You’ll support and inspire your key clients to lead their own recovery. You’ll co-produce a support plan that will address their specific needs, see them achieve their goals and aspirations and develop domestic and finance management life skills. You’ll motivate people to access a range of work, leisure or educational opportunities to achieve greater independence. You’ll give people access to a full range of services by liaising with mental health teams, GP surgeries, the local council and charities etc. You’ll also develop your leadership skills by taking on lead areas. Other aspects of the job include entering accurate case notes on our IT system, leading group activities, dispensing medication and cooking house meals with residents.

Experience & qualifications are desirable, but the right personal qualities are essential. You’re happy working both independently and as a valued member of our team, work well under pressure and know how to connect with people at all levels. You are also caring, consistent, flexible, creative and, like us, you are keen to break down the stigma of mental health.

In return, expect some excellent benefits:

• 25 days holiday, plus bank holidays

• Contributory pension scheme, employee assistance programme and childcare vouchers

• Training and development opportunities

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

There are 2 permanent full-time posts at 37.5 hours per week available. There is 1 permanent part-time post at 25 hours per week available. 

For a full-time post at 37.5 hours per week the total starting earnings are circa £24,000.00 per annum (pro-rata for 25 hours per week is £16,000.00)

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification,  will be considered for an interview.

This is a rolling recruitment process, shortlisted candidates will be interviewed as and when they apply. The first round of shortlisting is scheduled for 13 October 2020. 

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that recovery is possible for everyone and that if we provide the right support, at the right time, we can inspire recovery nationwide.

Recruiting for a Waking Night Mental Health Support Worker to join our Mental Health service in Barnet!

£16,770 per annum, 30 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Look Ahead provisions 3 Recovery Houses, 24 hour/7 days a week support services, for those with mental health issues living in Barnet, Enfield and Haringey (BEH). The Recovery Houses are commissioned by The Barnet, Enfield and Haringey NHS Trust. Elysian House offers various interventions and treatments within the acute care pathway, working with clinical teams in Barnet to maintain and improve quality of life. Elysian House is based on customers' needs and will only provide short-term accommodation of up to 14 days to those who do not require inpatient admissions. Look Ahead works closely with the Crisis Resolution Home Treatment Team to target customer's needs and for successful discharges.

Waking Night Mental Health Recovery Workers are responsible for ensuring continuity of support service at night and for keeping service-users and the building safe. More specifically, you will:

- Understand the concept of Recovery and apply those principles to develop an environment and service that enhances recovery.
- Put the service-user at the centre of their support and promote optimism and hope for their increased independence
- Provide intensive support (both practical and emotional) to people undergoing a period of mental health related crisis.
- Act as a positive influence on service-users encouraging responsible behaviour and self reliance to people residing in the Service.
- Support people in a way that maximises their self-sufficiency and enables them to live independently upon discharge from the service

The successful candidate will be expected to work a 10hrs shift three times a week. This post will require some weekend work. Start time 10:00pm finishing 08:00am.

Key Responsibilities:

- To be flexible and responsive to the needs of service-users as directed by their personal support plan
- To provide recovery focused support to achieve personal goals/aspirations in partnership with service-users, family members and statutory agencies. To work with service-users on a one to one basis to achieve positive outcomes within a given service timeframe
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
- Building supportive, trusting relationships with service-users and creating a positive atmosphere.
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
- Demonstrate a commitment to the empowerment of service-users and a strong interest in co-production and promoting people's rights.
- Excellent listening skills and the ability to communicate effectively with people who are in mental distress, including any who may be acutely unwell.
- To engage in learning and development activity to increase knowledge and skills.
- Providing support with daily living activities, including practical assistance to support service-users to independent living e.g. budgeting, cooking, establishing a night time routine.
- Supporting service-users to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene.
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself, service-users and colleagues
- Ensuring ongoing assessment and management of risks within an attitude of 'positive risk taking'
- Handover of key information between shifts.
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- To maintain good relationships with all involved professionals and agencies.
- Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager.
- To work with the staff team to achieve the aims and the objectives of the service.
- To treat all information - both verbal and written - in accordance with Look Ahead's policy on confidentiality.
- To act at all times in accordance with the aims, philosophy and practice of the service.
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

For more information or to apply please visit our website.

St Martins are a London based provider of registered care and supported accommodation for people with mental health needs.  Currently, we can support up to 85 people, and we have projects in Islington, Haringey, Brent and Lambeth with some exciting plans for developing all our services.  We are an ambitious organisation, aiming to provide high quality services which are recognised for being effective, flexible and resident focused.

The current group service users at St Martins are mainly (but not exclusively) male, of working age, and have often spent considerable time within institutional settings.  Many of our current service users have severe and enduring mental health challenges, sometimes with backgrounds of social instability and patterns of offending, illegal/illicit substance and/or alcohol use.  We also have some female service users, and people aged over 65 years.

We work closely with statutory mental health services and our partner agencies to provide a recovery based approach.  Our aim is to provide our service users with the opportunity to progress from our services, onto living more independently within the community.

This is a new role at St Martins, and it will be an important part of the team driving the organisation forwards.  The role will be key in supporting the development of our care services moving forwards, as we formalise our referral, assessment and placement pathways by making them more effective and personalised.

More information can be found in the job decription.

This post is subject to an Enhanced DBS Check.

Closing Date: 31/10/2020

Please send a CV and covering letter (to include a supporting statement) via the button below.

Please also note that only shortlisted candidates will be contacted. 

We are currently recruiting for passionate, experienced and committed Mental Health Recovery Workers to join our care and support rehabilitation services supporting adults with complex mental health needs based in Croydon, London.

As a Recovery Worker your role is to provide a supportive, responsive and effective service in order to rehabilitate and reintegrate Service Users back into the community and provide pathways, support and appropriate interventions that will enable successful resettlements. Taking a holistic and person-centred approach, you will work to support individuals to identify their strengths, set goals, develop coping mechanisms and support motivation to improve their mental health and wellbeing through a variety of interventions.

The Social Interest Group (SIG) is a leading UK based charity, providing bespoke person centred social and health care solutions. Utilising strength-based models of working, we specialise in rehabilitation and supporting people who have complex needs, empowering them to achieve their full potential. We deliver social and health care services through our subsidiary charities SIG Penrose, SIG Equinox and SIG Investments.

Key Responsibilities:

• Implement the service’s policies and procedures in order to deliver the overall programme using a recovery focused approach.
• Encourage Service Users to develop social networks and undertake meaningful activities to assist them to develop positive coping mechanisms and reintegrate into the wider community.
• Maintain a standard of service as required by Commissioners and Penrose to deliver a safe and effective service.
• Responsible for the maintenance of a healthy, safe and psychologically informed environment that includes the security of the building, fabric and grounds.
• Ensure that information is shared appropriately within the team and with other professionals and that all Service User and service records are accurate and up to date.
• Liaise with relevant and appropriate agencies and services to provide information, advice, support and treatment where necessary in relation to physical and mental health, substance misuse, education, employment and training, life skills and any other identified support needs.

Experience Required:

• NVQ / Diploma Level 3 in Health & Social Care / Community Justice or professional equivalent
• Experience of delivering a recovery focused service to vulnerable adults with support needs, including complex needs
• Understanding of recovery focused service provision / person centred approach for people with mental issues.
• Experience of successful reintegration of service users into the community
• Understanding of the principles of Key working, support planning, and risk assessment
• Experience of lone working and working on one’s own initiative
• Understanding of the connection between substance misuse and mental health

Benefits of working with us:

• Excellent core and on-going training aligned with personal development plan
• Study support
• Access to employee assistance programme
• Medi-cash which includes the following:
• Discount gym membership
• Routine eye tests, glasses and contact lenses
• Dental treatment via NHS or Private
• Physiotherapy, Massage and a range of other therapies
• 25 days holiday increasing to 26 days after 2 years and increasing 1 day per year up to 30 days annual leave
• Life Assurance

We also have multiple vacancies across our organisation including in Brent and Enfield. Please do ensure you make reference in your supporting statement if you wish to be considered for these roles.

Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

We are seeking someone who is enthusiastic, creative, highly organised and a strong leader, to develop and manage a team of dispersed Recovery & Opportunities Coordinators (ROCs) across our services. 

Reporting to the Head of Programmes, you will oversee the day to day running of the programmes across SHP as well as directly supervising a range of specialist staff.  You will also lead on the ongoing development of a timetable of recovery focused activities and resources based in our accommodation services, which spans several London boroughs.

To succeed, you will have proven experience of working with individuals affected by mental ill health, substance use, rough sleeping and related complex needs.You will also have proven practical experience of developing and delivering clinical/group work, for a client group that might be resistant to engage or change. 

Defined and developed through best practice, our services work with people of all genders who have unmet needs relating to social isolation, mental health and/or substance misuse and these are typically co-occurring presentations. Our Opportunities Programme has been developed to instigate and support the process of change and recovery, with daytime workshops and sessions being run such as yoga, mindfulness, arts and arts for therapy, health and wellbeing including sport & fitness, cook and eat, therapeutic horticulture. The programme has elements which are clinically underpinned such as hearing voices groups and SMART recovery.

At SHP we welcome and encourage applications from people of all backgrounds and are committed to having a workforce that is made up of diverse individuals, skills, experiences and abilities.  Due to current under –representation at management level, we particularly encourage applications from individuals within our Black and Asian communities.

Closing date for applications: 25th October 2020 (at Midnight)

Interviews to be held: 8th November 2020

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited.  In the London Homelessness Awards 2019 one of our Projects was commended for their work.

Frontline Services Day Adviser

Full time at 35 hours

Home based, UK 

Salary: £21,000 - £25,000 Dependent on experience

Permanent

GamCare is the UK’s leading provider of information, advice and support for anyone affected by gambling-related harms.

GamCare operate the National Gambling HelpLine to provide information, advice and support for anyone affected by problem gambling as well as providing free treatment across England, Scotland and Wales.

GamCare is now looking to recruit Frontline Service Adviser on a full-time basis to work across our support services.

Advisers Key Responsibilities include:

• Providing empathic advice and support to callers via our Freephone HelpLine and web chat NetLine;
• Identifying appropriate clinical and non-clinical support including referral and signposting to other services;
• Undertaking Brief and Extended Brief Interventions;
• Ensuring safeguarding issues are managed effectively;
• Maintaining caller and call records on our database;
• Moderating our online Forum and Chatrooms.

We operate the National Gambling HelpLine 24 hours a day, 365 days a year. We are looking for people to work flexibly across several shifts, including weekend and evening work on a regular basis between 8am and midnight.

You should have previous experience in working in a helpline or clinical/addiction setting. You should have excellent ICT skills. Training, supervision and a full CPD-programme is offered to staff.

The role is home-based; however, you will occasionally be required to attend training and update sessions in our offices in London. You will need to have a modern ICT set-up at home and you will need to ensure that you have a confidential space within your home to work from, a home working risk assessment will be carried out by your line manager. 

You will form part of an enthusiastic team working and committed to supporting those affected by problem gambling across Great Britain.

This post is subject to a Disclosure and Barring Service (DBS) check.

To apply, please go onto the GamCare website and complete an application form and Equal Opportunities Monitoring Survey.

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <name of vacancy>

Please note that if the subject is not correct, you may not receive a confirmation.

To discuss the role further please email Fiona Macleod Senior Service Manager. Application forms forwarded to this email will not be accepted.

Previous applicants need not apply. Please note we do not accept CVs

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

Closing date for applications is 09 November 2020.

Interviews will be held via video conference

Recruiting a Specialist Support Worker to join our Mental Health service in Islington!

£24,000 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Islington Crisis House offer 24/7 crisis accommodation to customers with mental health needs who require a high level of support, it is a 'high support fast stream' mental health service consisting of 12 units, with move-on expected within two weeks. We are part of the projects pathway in the borough and receive our referrals from the Crisis Teams and mental health wards in the borough. We can also take self referrals or referrals from other sources such as local substance services and GP's. This is a really great opportunity for anyone with clinical interest as the service is delivered in partnership with Camden and Islington MH Trust.

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

This role will focus on Family and Carer Liaison as a specialism, integrating Islington Crisis House with third sector agencies, and providing information to staff and customers on the local opportunities. The role will therefore involve a high level of external agency liaison, and will require the successful applicant to be proactive and personable.

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Supporting move in and move out of customers, including readying rooms post-discharge and completing inductions of new customers
- Holding a caseload where relevant (usually for customers with complex family dynamics and needs, or with complex care requirements - note the role will not involve personal care).
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
- Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making, which may include undertaking medication witnessing and administrative tasks
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Provide structured support and guidance to other front line staff regarding opportunities with care and family support services such as Carer's Hub, advocacy services etc.
- Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour

For more information or to apply please visit our website.

We have an exciting opportunity for a Community Intervention Worker to join us based in London. You will join us on a full time, fixed term contract until March 2021. You will work 35 hours per week excluding meal breaks working a 7-day rota with shifts being conducted between 6am and 7pm Monday to Sunday. In return, you will receive a competitive salary of £28,981 per annum (NJC Scale range 19-22) inc LW + pensions and other benefits.

About the role:

The Community Intervention Worker will help eliminate rough sleeping and associated street activity near the Passage Resource Centre in London Victoria. You will engage with and providing advice, support and assistance to enable rough sleepers to access accommodation and other services relevant to their needs. This is to be carried out within a multi-agency partnership framework and through a combination of brief interventions, sign posting and referrals to encompass all aspects of outreach work. The Passage is committed to working within a Trauma and Psychologically Informed framework keeping the client at the centre of all our work.

Key responsibilities of our Community Intervention Worker will include:

- Engaging with and gather intelligence around clients bedding down and/or involved in street activity on the streets in and around Victoria to build relationships and offer support to improve the health and wellbeing
- Taking a multi-agency problem solving approach, working in collaboration in regard to street counts, case conferences and joint work with other agencies involved with the client
- Facilitating supported reconnections or resettlement for rough sleepers to the services and areas most appropriate for them either directly or via NSNO or PHAC
- Using The Passage Resource Centre as a base, undertaking client work and administration as detailed in the staff rota, undertaking flexible duties to cover for sickness and holidays, as designated
- Assisting in the promotion of the work of The Passage to VBID, government, funders, press and media, and visitors and raise awareness of homelessness provision in Westminster and related services via presentations for VBID Stakeholders
- Responding  to the needs of allocated Wards, liaising with businesses and residents as required
- Attending fortnightly VBID team meetings and ensure a weekly presence at VBID offices to develop and build on existing working relationships with the VBID team
- Maintaining individual, up to date and accurate client data by inputting into The Passage client recording systems and CHAIN
- Taking part in pan-Westminster operations and audits as requested by the Community Liaison Coordinator

Our ideal Community Intervention Worker will have the following skills, experience, and knowledge:

Experience

- In depth experience of working with homeless and vulnerable people either through paid or voluntary capacity
- Experience of working in a psychologically informed way and employing psychological techniques in working with vulnerable adults
- Experience of conducting thorough assessment of people’s needs, entitlements and aspirations that are asset-based and deliver to multi-agency support plans
- Experience of working flexibly in different locations (including the streets), and different times as directed by client need and management
- Experience with w client-centred recovery focused approach and the necessary social skills to initiate and maintain constructive and appropriate relations with clients and agencies in a detached street environment

Knowledge

- Understanding the support needs of the street populations with complex health, and housing needs
- Understanding and use of a personalized approach in working with clients who live

on the streets or who are vulnerably housed
- Knowledge of equal opportunities and related issues for homeless and vulnerable people
- Knowledge of relevant housing legislation and the housing options available to homeless people
- A working knowledge of the main welfare benefits
- A working knowledge of the main housing legislation relating to homeless people

Closing date - 10am on 9 October 2020

Interview date - Week beginning 19 October

If you would like to join us in the role of Community Intervention Worker, please click ‘apply’ now – we would love to hear from you!

The North Wales Victim Help Centre is looking for a Modern Day Slavery Caseworker to support victims of slavery and exploitation alongside training and promoting our service across North Wales, based in St Asaph - Denbighshire.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The successful candidate will be joining our North Wales team covering a large geographical area including all 6 counties from Anglesey to Wrexham. You need to be able to work flexibly and will be responsible for providing high-quality, service user led, practical and emotional support to victims of Modern Day Slavery.

The purpose of this role is to support a caseload of victims of Modern Day Slavery (MDS). Based in the Victim Help Centre and working in liaison with North Wales Police and nominated NGO Bawso, the post holder will identify and manage the victims immediate service needs and contribute towards risk assessment processes and following agreed safe contact processes and recording all contact securely. The nature of service required will vary depending on individual circumstances and specified outcomes will be achieved through building trust and confidence with victims who will be vulnerable and have complex needs.

To be successful in the role, you will have knowledge of the Criminal justice system and the impact of crime on victims and witnesses, as well as knowledge of voluntary and statutory agencies, particularly in the criminal justice, health and social care. You will be able to work with a diverse range of organisations and clients, working with vulnerable service users with diverse and challenging needs. You will have experience of the management of a frontline service in a statutory, voluntary or community work setting or complex customer focused organisation. You will be able to work without direct supervision, prioritising work and dealing with competing or conflicting demands in an organised and methodical manner.

VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support is committed to providing an inclusive and supportive environment for our staff. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We welcome applicants from all communities and as part of our commitment to the we would particularly welcome applicants from BAME communities.

Support Workers (3 Full Time Posts, 40 hours per week)

Support Worker - Enhanced Housing Management (1 Full Time Post, 40 Hours per week)

Salary -  £22,750 rising to £23,205 per annum

Location - London Borough of Tower Hamlets

We have exciting opportunities for 4 full-time Support Worker(s) within two of our homelessness services.  Providence House (2 FT Support Worker & 1 FT  Support Worker-Enhanced Housing Management vacancies) and Daniel Gilbert House (1 FT Support Worker vacancy) are two mixed gender hostels located in the busy, multicultural borough of Tower Hamlets. We work alongside some of the most vulnerable and complex individuals in our community. The day to day work involves supporting our residents to live safer, independent and fulfilling lives and creating a positive and inspiring environment in which they can achieve their goals. We work with multiple agencies and partners in the borough to ensure our clients’ needs are met, these include drug and alcohol services, housing teams and NHS teams.

PRHA hostels guarantee a fast paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

Who we’re looking for

We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

 To be successful in the role you must be able to:

• provide dynamic person-centered support to residents
• support residents to realise their goals
• work with stakeholders to ensure residents receive integrated healthcare and community services
• ensure at all times the environment is safe and welcoming for all
• work together in a team to deliver a psychologically informed environment

What we offer

PRHA was awarded the Investors in People Gold standard for the second time in 2019.  This award reflects staff feedback on their development and training opportunities, how they ae valued by PRHA and the support provided to them in fulfilling their roles. We are in the top 3% of housing associations in achieving this award. 

Our comprehensive, training and support package will enable you to grow in your career and achieve your professional aspirations.

How to apply

Please read the full Job Description & Person Specification. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. 

We will only accept CV’s and Supporting Statements with a maximum of 2 pages and Font size 12. Please ensure you send the correct documents by the closing date, as late CV’s and Supporting Statements will not be accepted.

Closing Date

Monday 2nd November  2020 11am.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.