37.5 hrs Full time (Part time considered)

Responsible to: Service Delivery Manager

Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow.  Thanks to our amazing team of staff and volunteers, we support over 8,000 clients a year through our face to face, phone and digital services.

We are seeking to appoint a Money Adviser (Debt and Welfare Benefits) to meet the ever-growing demand on our service in these challenging times to deliver debt and welfare benefits advice to our clients.

As an experienced debt caseworker, you will be able to guide and empower clients as well as negotiate with creditors on their behalf. You will evaluate the best options and strategies that apply to the client’s debt problem, looking for ways to maximise income while providing budgeting advice. Your expertise in negotiating with bailiffs, landlords and lenders, will be key in preventing possession action for rent and mortgage arrears.

For more details about the role, please download the Job Description and Person Specification.

Closing date for applications:  Monday 30 November 2020 at 10:00

Interview date: Friday 4 December 2020

We are unable to respond to applicants who have not been shortlisted. If you do not hear from us within 2 weeks from the closing date, it is likely that your application has not been successful.

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.

We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

We are looking for accredited Generalist and Debt Advisers to provide comprehensive advice and support to clients in Merton and Lambeth.  If you have at least one year’s post certificate training, are accredited to give debt advice (for Debt Adviser role), passionate about supporting individuals and families in need and interested in joining a dedicated, professional team we would love to hear from you.

The successful candidates will have excellent interpersonal skills and be able to work flexibly with clients.  You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of follow up advice and casework.  You will also be very well informed with regards to legislation, case law and policy changes relating to debt and benefits.

You must be prepared to work flexibly, currently due to the Covid-19 Pandemic, work will be home based until a time when our offices (Mitcham, Morden and Streatham Hill) and outreach venues re-open.  Our offices have excellent public transport links and Mitcham also has a carpark.  We offer a friendly and welcoming work environment and can provide flexible work opportunities dependent on service demands. 

An exciting new role at Money A+E - Experienced Money Adviser 

Money A+E is a Money Advice & Education Social Enterprise passionate about providing simple and accessible money advice and education to people in need. We believe lives are transformed through a greater understanding of money.

If you are passionate about helping people in the community and if you are excited about working with and helping a small social enterprise grow and have a greater impact in the community, then this role is for you.

The Money Coaches service provides welfare benefits, debt advice & money guidance to people facing financial hardships across London Boroughs. We require an experienced money adviser / case worker with at least two years’ experience to provide:

• One to one specialist advice, casework, advocacy and representation (for vulnerable residents when appropriate)
• To establish relationships with outreach services and community partners

If you are successful with your application, at your interview you will be asked to send evidence of your most recent DBS document and proof that you are legally entitled to live and work in the UK in order that we do not contravene sections 15 to 25 of the Immigration, Asylum and Nationality Act 2006.You will also require proof of your identity and address.

Please note that successful applicants to this post will need to satisfy a DBS check.

Shelter Cymru is the people and homes charity in Wales

and works for the prevention of homelessness,

the improvement of housing conditions, and the right of everyone to

a safe, suitable and affordable home.

We are now looking to recruit for the following position to join our team.

If you want to help end homelessness in Wales, we would love to hear from you.

POST NO:  SC550 - SPECIALIST DEBT AND BENEFITS

 ADVICE SERVICE (DAB) CO-ORDINATOR

LLANELLI OFFICE

Contract until April 2022

28 hours per week

£26,261 per annum (pro rata) - £21,009 pa

The Specialist Debt and Benefits Advice Service  aims to mitigate the impact of Welfare Reform on residents of Carmarthenshire.  We now have an exciting opportunity available for a Co-ordinator who will oversee the work of the team, providing operational and line management support to staff working within the project, as well as providing specialist welfare benefits advice

During the current period of uncertainty around Covid-19, the team are temporarily working remotely, however following any general return to office working the post will be based at our Llanelli office.

Shelter Cymru offers generous terms and conditions, including 29 days annual leave for full time members of staff plus 2 concessionary Shelter Cymru days.

CLOSING DATE:  7 December 2020

INTERVIEW DATE: 22 December 2020

Shelter Cymru challenges discrimination in all areas of its work and employment practices.

Registered Charity No: 515902 

Shelter Cymru yw’r elusen pobol a chartrefi ung Nghymru sy’n qweithio i atal digar trefedd , gwella cyflwr tai, a gwireddu’r hawl sygan bawb i gartref diogel, addas a fforddiadwy.

Rydym yn recriwtio ar gyfer y swydd ganlynol i ymuno â'n tîm. Os hoffech chi helpu i ddod â digartrefedd i ben yng Nghymru, byddem wrth ein bodd yn clywed gennych.

CYDGYSYLLTYDD GWASANAETH CYNGOR DYLEDION A BUDD-DALIADAU ARBENIGOL

SWYDDFA LLANELLI

Contact tan Ebrill 2020

RHIF Y SWYDD: SC550

28 awr yr wythnos

£26,261 y flwyddyn (pro rata) - £21,009pa

Nod y Gwasanaeth Cyngor Dyledion a Budd-daliadau Arbenigol yw lliniaru effaith Diwygiadau Lles ar drigolion Sir Gâr. Bydd deiliad y swydd yn goruchwylio gwaith y tîm gan ddarparu cymorth gweithredol a rheoli llinell i staff sy’n gweithio ar y prosiect, ynghyd â darparu cyngor arbenigol ar fudd-daliadau lles.

Mae Shelter Cymru’n cynnig telerau ac amodau hael, yn cynnwys 29 diwrnod o wyliau blynyddol i aelodau staff llawn amser yn ogystal â 2 ddiwrnod ychwanegol Shelter Cymru.

DYDDIAD CAU: 7 Rhagfyr 2020

DYDDIAD CYFWELIAD:  22 Rhagfyr 2020

Mae Shelter Cymru yn herio gwahaniaethu yn ei holl feysydd gwaith ac arferion cyflogaeth.

Rhif Elusen: 515902

Talking Money is a Bristol-based money advice charity with a vision of communities living without poverty and we are looking for a Community Money Adviser to join our team.  We are working with the Wellspring Settlement to deliver an aspirational project for the local community to improve financial wellbeing through the provision of money, housing and employment advice and support.

The role involves providing information, advice and advocacy on all aspects of money advice including debt and welfare benefits, and other sources of financial support, to people living in low-income households in Bristol and the surrounding area.

The role will have a key role in providing training and ongoing support to a newly recruited intake of volunteers to learn the basics of money management to provide a support service to local people.   

Advice Supervisor (x 1.5 positions)

Responsible to: Head of Advice Services
Responsible for: Volunteers and generalist advisers
Closing date: Monday 30 November 2020
Interview date: Friday 4 December 2020, TBC

Citizens Advice Hounslow is a well-respected charity, operating in the London Borough of Hounslow.  Thanks to our amazing team of staff and volunteers, we support over 8000 clients a year through our face to face, phone and digital services. However, in the current circumstances, we are mainly operating remotely.

We are seeking to recruit an experienced Advice Supervisor or Caseworker with experience in a supervisory role to:

• support and supervise advice sessions (currently all services are running remotely, mainly by phone)
• check advisers' work at generalist level
• give advice to clients when supervision is not required, dealing with own casework
• ensure high quality of advice is maintained at all times
• take up research & campaign in accordance with the aims and principles of Citizens Advice
• carry out any other duties compatible with the role as and when required

For more information about the role please download the Job Description and Person Specification.

Applications must be received no later than Monday 30 November 2020 at 10:00

Please note: we are unable to respond to applicants who have not been shortlisted. If you do not hear from us within 2 weeks from the closing date, it is likely that your application has not been successful.

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.

We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Are you passionate about dogs and cats? Our people and animals make Battersea a great place to work. Your expertise will help increase our impact for dogs and cats everywhere.

We are looking for a Learning & Development Partner to work closely with the Head of L&D, HR and L&D colleagues to implement the L&D strategy. As a valued partner that understands the organisation and the challenges faced by their teams, the L&D Partner works to build the reputation of L&D at Battersea as a centre of expertise in organisational and workforce development. The L&D Partner delivers a great service to the organisation, working with stakeholders including senior leaders to provide expert consultation, guidance and coaching in areas of organisational and workforce development.

The L&D Partner will use their expertise in what makes great organisational and workforce learning to diagnose capability gaps and as a result scope, develop, implement and evaluate high quality interventions that reflect best practice, incorporating current thinking and approaches with a focus on digital learning.

The L&D Partner takes a lead role in the development of organisational and leadership behaviours that are aligned to Battersea values and organisational priorities. The L&D Partner is a great collaborator and influencer and has the ability to work with a range of stakeholders to manage & deliver complex projects.

About us

Battersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 150 years we’ve grown from one home in London to three rescuing and rehoming centres across the South East. With c500 staff and 1000 volunteers, we have cared for over three million vulnerable animals We also campaign tirelessly to make things better for dogs and cats; sharing our expertise and educating the public and policymakers about responsible pet ownership. Join us and make a difference for every dog and cat.

Our Human Resources Team

Battersea’s Human Resources department provides expert advice, guidance and support through partnership with managers, teams and people across the organisation. Our work involves everything from pay and benefits to providing learning and development solutions that support other departments achieve their strategic objectives. Within the Human Resources department sits the Learning and Development Team. With development of a new People and L&D Strategy this is an exciting time to join the Learning & Development Team at Battersea and make a real difference.

What we can offer you

Our dedicated people mean that we can be here for every dog and cat. Whether you are sharing an office with our dogs or directly caring for our cats, our animals show their appreciation every day. There is no better reward than seeing the difference you make to the lives of our dogs and cats first-hand; although we also provide a wide range of employee benefits, including:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental (£120), optical (£120), physiotherapy, chiropody and acupuncture (£300) every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance

So, if you are passionate about dogs, cats and about our work, then we’d like to hear from you.

We are committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and Trustees. We aim to ensure that this commitment, reinforced by our values, is embedded in our day-to-day working practices and our work together. We would particularly welcome applications from black and minority ethnic and disabled candidates, who are currently under-represented at Battersea.

For full details, including our job applicant privacy notice, please download our recruitment pack. You can apply by visiting our website. All applications must be submitted before the closing date advertised.

Jubilee Debt Campaign is recruiting a new Senior Policy and Research Officer to help drive forward our work on the global South debt crisis. 

We are a small, agile, high–impact campaigning charity working to tackle poverty and inequality caused by unjust debt. 

This is a new post we are creating as part of a planned expansion to further increase our impact.

We are looking for someone with strong research and policy analysis skills, a strong campaigning mindset, experience of statistical analysis, and a passion for social justice. We are not expecting you to already be an expert in all aspects of the role but are looking for someone with the potential to develop quickly.

You will: 

• Research and publicise compelling data and analysis that illuminates our campaigns to decision-makers, influencers, activists and the media 
• Monitor and respond to developments in UK government and international institution policies and approaches to debt 
• Liaise with allies around the world to develop joint campaign strategies based around acting in solidarity with people in countries affected by unjust debt. 

This is a permanent role offered on either 5 days / 35 hours or 4 days / 28 hours per week.

We value diversity and welcome applications from applicants from all backgrounds. We particularly welcome applications from women and people with a Black, Asian or minority ethnic (BAME) background. 

We offer: 

• Pension contributions of up to 7.5% of your salary plus 1% of the average organisational salary 
• An annual leave entitlement of 30 days per year plus bank holidays 
• Flexi-time working arrangements outside the core hours of 10am-4pm 
• Access to other benefits including interest-free season ticket loans and tax savings on bikes and home technology equipment via salary sacrifice schemes 

The role will be working from home until Jubilee Debt Campaign decides it is safe for staff to return to working in the office.

The deadline for applications is 9am on Wednesday 9 December. Interviews will be held on Thursday 17 December.

Please see the recruitment pack for further details and information on how to apply:

This is a new project to address the lack of free employment advice and skills across the region.

The Employment Specialist Caseworker will reach people in need of employment advice and build capacity for employment advice by up-skilling volunteers within Citizens Advice Liverpool and our partners. It will also reduce the existing shortfall and build capacity to cope with the widely expected increase in demand as the Covid-19 fall-out continues at speed in the coming months. The post holder will support a rapid roll-out of training, support, consultancy and casework. Working with organisations to expand the offer around employment advice by upskilling workers to identify and advise on a range of employment-related issues.

Our employment specialist will work closely with our existing specialist debt and benefits team as well as supporting our new COVID-19 helpline.

You will have a broad knowledge of employment-based issues.

Closing date for applications: Wednesday 9th December 2020

Interviews to take place Tuesday 15th December 2020

COVID-19  During the pandemic and lockdown period Citizens Advice Liverpool has successfully moved all services to working from home. Please note that recruitment, induction, and delivery will be based at home for the near future.  The successful candidate will need to have a reliable internet/broadband and place to work at home. An allowance of £26 per month (pro rata for part time staff) is payable while working from home.  

This is a new project to address the lack of free employment advice and skills across the region.

The Employment Coordinator/Trainer will support the Employment Caseworker in reaching people in need of employment advice and build capacity for employment advice by up-skilling volunteers within Citizens Advice Liverpool and our partners. It will also reduce the existing shortfall and build capacity to cope with the widely expected increase in demand as the Covid-19 fall-out continues at speed in the coming months.

The post holder will support a rapid roll-out of training and support. Working with organisations to expand the offer around employment advice by upskilling workers to identify and advise on a range of employment-related issues.

Our employment coordinator/trainer will work closely with our existing specialist employment Volunteer, debt and benefits team as well as supporting our work on the COVID-19 helpline. 

You will have a broad knowledge of employment-based issues and be an experienced trainer. 

Secondment opportunities will be considered for this role.

Closing date for applications: Wednesday 9th December 2020

Interviews to take place Tuesday 15th December 2020

COVID-19  During the pandemic and lockdown period Citizens Advice Liverpool has successfully moved all services to working from home. Please note that recruitment, induction, and delivery will be based at home for the near future.  The successful candidate will need to have a reliable internet/broadband and place to work at home. An allowance of £26 per month (pro rata for part time staff) is payable while working from home.  

Community Activities Project Ealing (CAPE) is a dynamic organisation that, by its very nature is required to change as the needs of the people with complex mental health issues in our communities change and the external environment evolves. Over our 23-year history, every aspect of our services has developed and been adapted to meet the articulated needs of our client group. We have been brave and creative in testing and piloting new models of working, that have enabled CAPE to reach out and bridge the gap in provision of those with complex mental health issues in Ealing.

Cape is working in partnership with the Women’s Wellness Zone (Ealing RISE) to provide a one-stop shop for women with complex support needs.  This service embraces a multi-agency approach to support women with mental health, offending behaviours, domestic abuse, substance misuse needs, sex working / trafficked.

The Women's One-stop Shop offers service users the following:

• Women-only space: drop-in, structured group work, and 1:1 support
• Access to support for physical and mental wellbeing
• Access to substitute prescribing and detoxification
• Testing and vaccination for Blood Borne Viruses (BBV)
• Proactive integrated case management including psycho-social interventions focusing on relationships and attitudes
• Dedicated IDVA (Independent Domestic Violence Advocate)
• Outreach engagement and access to a recovery community
• Support for those engaged in the criminal justice system 
• Access to legal advice and support via Release
• Sexual health advice and support
• Access to ETE, peer mentoring, service user involvement & volunteer schemes

You will be working on secondment to the Women’s Wellness Zone as part of a core staff team of five individuals. As the mental health specialist in the team, you will be working alongside the Team Leader, two substance misuse/sex work/offender specialists and IDVA (domestic violence and abuse specialist), offering an integrated service to vulnerable women who are at risk. You will be based at the Women’s Wellness Zone in Southall, Ealing. However, direct line management and supervision will be provided by Cape from its premises in Acton.

Visit our website for more information.

Closing date 29th November 2020 

Interview date 4th December 2020 

About us:

PTMWA is a women-led organisation whose vision is to ensure that people, suffering, or at risk of domestic abuse receive appropriate support. We assist recovery by providing safe accommodation, specialist support services and by working in partnership with other agencies. We also run the only museum dedicated to telling the story of women’s fight for the right to vote at our Pankhurst Centre headquarters.

We are a diverse organisation with 28% of our staff coming from BAME and 20% from LGBT communities. We span the generations with 11% of staff being aged 18-24 and 25% aged 55-64. 11% of staff identify as having a disability.

Our staff, volunteers and service users have recently taken time to reflect on who we are and what we do when we are at our best. This reflection showed that we can proudly claim to be: 

Courageous by challenging inequality, stepping forward and making change

Affirming by supporting and inspiring, paying attention to discover what matters

Generous by sharing our skills, creating energetic positive links, and thriving together

Rooted by being secure in our communities, participating and nurturing a sense of belonging

About You:

You will be a pro-active, reliable individual who reflects the values of PTMWA in all that you do. Your experiences, whether in paid or voluntary work, will enable you to fulfil the role requirements but it is your attitude and character that will make you a successful team member.

You will enjoy a challenge and actively participate in delivering and developing services of the highest standard.

About the role:

We have been successful in securing 3 x new projects and need additional staff and volunteers to deliver them. We welcome applications from people seeking part-time (17.5 hours) work as well as full-time (35). All roles are subject to a DBS check and we seek 2 x references, 1 of whom must be your current employer if applicable.

For volunteer opportunities alongside these workers, please visit our website

Housing Worker

You will be responsible for income collection across the refuge estates and ensuring financial resilience and promoting economic independence amongst service users. You will be the organisation’s champion on Welfare Benefits and personal debt adviser, providing support to both service users and staff. You will develop effective partnerships with relevant local authorities and other agencies to facilitate the best service for residents. You will advocate for residents and support them regarding their housing status and benefit applications whilst also managing their tenancy compliance.

This role has been assessed and confirmed as open to women only under the Equality Act 2010, schedule 9, part 1

Hours of work: We will consider 17.5 hours and 35 per week

Salary: £18 434 per annum

Duration: permanent (subject to funding)

Annual Leave: 25 days plus Bank Holidays, pro rata for part-time workers

Clean Slate is an exciting and innovative social enterprise working towards a world where everyone can provide for themselves and their families, where society addresses everyone’s needs and where it does not cost more to be poor. We believe in fair opportunity for all so anyone willing and able can access employment. We enable people to improve their financial wellbeing, supporting them to access the help they need to manage their money well and find work. Clean Slate, in partnership with Quids In! magazine, is re-writing the rulebook on helping low income households to become better off.
 
Clean Slate is expanding. We are looking for Support Workers to join the bank of staff we can call on in Bath and North East Somerset and Gloucestershire to support us in delivering a remote service at Quids In Centres by outreach to local people struggling with their finances: the risk of debt, rent arears and ultimately even homelessness. You will make contact with new referrals by phone and email and provide information, support and guidance, including signposting them to specialist advice and regulated bodies. You will help people to use digital tools to be better off. You will support clients to build their skills, take control of their finances and find employment. You will work with partner agencies and statutory bodies in the local area and will assist us with the money skills and employment workshops and training run by our tutors.
 
To succeed in this role, you must be a great communicator with a naturally coaching style and the ability to provide a service that is welcoming to all. You will have insight into the needs of vulnerable people from diverse backgrounds and understand the need for confidentiality when working with personal information. You must be a competent user of IT, including email and using the Internet, and an organized administrator. It would be helpful if you already have an understanding of discrimination and equality and diversity issues, including those not set out in law such as the ‘poverty premium’. The ability to speak Polish, Romanian, or the language of another group that is affected by financial and digital exclusion would be an advantage but sharing our values is essential.
 
As we are looking for bank staff, this is an ideal opportunity for anyone studying, with caring responsibilities or who already has a part-time job. We can offer you £12.09 to £12.63 per hour, depending on the skills you bring to the role, and would welcome a discussion on how this work could fit around the other commitments in your life. Other staff benefits include access to mental and emotional health support via our partner agencies and opportunities to further develop your skills, including by our own excellent in-house training.  Our culture is open and we encourage everyone to contribute to the direction of the organization. If this sounds like a role where you could flourish, please apply by Monday 30th November indicating which area you are applying for.

Clean Slate is an exciting and innovative social enterprise working towards a world where everyone can provide for themselves and their families, where society addresses everyone’s needs and where it does not cost more to be poor. We believe in fair opportunity for all so anyone willing and able can access employment. We enable people to improve their financial wellbeing, supporting them to access the help they need to manage their money well and find work. Clean Slate, in partnership with Quids In! magazine, is re-writing the rulebook on helping low income households to become better off.
 
Clean Slate is expanding. We are looking for Support Workers to join the bank of staff we can call on in London to support us in delivering a remote service at Quids In Centres by outreach to local people struggling with their finances: the risk of debt, rent arears and ultimately even homelessness. You will make contact with new referrals by phone and email and provide information, support and guidance, including signposting them to specialist advice and regulated bodies. You will help people to use digital tools to be better off. You will support clients to build their skills, take control of their finances and find employment. You will work with partner agencies and statutory bodies in the local area and will assist us with the money skills and employment workshops and training run by our tutors.
 
To succeed in this role, you must be a great communicator with a naturally coaching style and the ability to provide a service that is welcoming to all. You will have insight into the needs of vulnerable people from diverse backgrounds and understand the need for confidentiality when working with personal information. You must be a competent user of IT, including email and using the Internet, and an organized administrator. It would be helpful if you already have an understanding of discrimination and equality and diversity issues, including those not set out in law such as the ‘poverty premium’. The ability to speak Bengali, Polish, Romanian, or the language of another group that is affected by financial and digital exclusion would be an advantage but sharing our values is essential.
 
As we are looking for bank staff, this is an ideal opportunity for anyone studying, with caring responsibilities or who already has a part-time job. We can offer you £12.09 to £12.63 per hour, depending on the skills you bring to the role, and would welcome a discussion on how this work could fit around the other commitments in your life. Other staff benefits include access to mental and emotional health support via our partner agencies and opportunities to further develop your skills, including by our own excellent in-house training.  Our culture is open and we encourage everyone to contribute to the direction of the organization. If this sounds like a role where you could flourish, please apply by Monday 30th November.