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Citizens Advice Surrey Heath (CA-SH) is an independent local charity and a company limited by guarantee.
We provide free, confidential, impartial, and independent advice and information for the benefit of the local community, to exercise a responsible influence on the development of social policies and to ensure individuals do not suffer through lack of knowledge or an inability to express their needs effectively.
The Role
Reporting to the Chair of the Trustee Board, the Chief Officer
● Is responsible to the Trustee Board for the management and leadership of Citizens Advice Surrey Heath.
● Represents Citizens Advice Surrey Heath to funders, partners and stakeholders.
● Ensures the delivery of a high quality, impartial and confidential service, utilising both paid staff and volunteers.
● Is responsible for the continuing funding, planning and financial management of the service.
● Represents the organisation in Surrey Heath and contributes to the overall provision of strategic advice services in the borough.
In particular, the priorities for the Chief Officer in 2026 will be to
● Manage CA-SH’s external relationships, with our funders and the Surrey Heath community generally, to ensure satisfaction with the delivery of current projects.
● Build on the current income base, in terms of increased existing project budgets, new projects, and diversifying the income base.
● Explore opportunities to potentially integrate with other local Citizens Advice in Surrey to ensure long-term sustainability and strengthen our impact, in line with the new Unitary Authority structure.
The role requires working closely with the Operations Manager, who will be responsible for staff, volunteers, and, generally, the internal CA-SH operation.
Person specification
Essential
1. Understanding of the voluntary sector and, in particular, knowledge of the strategic and policy environment in which the advice sector, and particularly Citizens Advice operates.
2. Proven ability to devise and implement strategic development and resource plans, particularly in the area of service development, staff development and the management of change.
3. Demonstrable track record of successful income generation and diversification, through promoting services, fundraising, and other activities.
4. Proven track record of devising funded projects, setting them up for delivery and delivering them against agreed targets.
5. Proven ability to lead, motivate and contribute to a team.
6. Demonstrable track record of financial management and budgetary control.
7. Effective communication and presentation skills in person and in writing, to include researching and interpreting complex information and producing clear verbal and written reports, both internally and externally.
8. Proven ability to earn and maintain the trust of stakeholders.
9. Track record in project management.
Desirable
1. Understanding of, and commitment to, Citizens Advice aims, principles and policies.
2. Broad understanding of the operation of local and national government, and the administration of public and legal services, including an understanding of commissioning.
3. Demonstrable ability in people management, particularly in the voluntary sector.
4. Ability to create a positive working environment in which equity and diversity are well managed, and staff are empowered and motivated to do their best.
5. Ability to communicate and work well with a governing body.
6. Track record of managing ICT in a working environment, including ICT business planning, managing information and supplier relations.
Staff Benefits
● 6% Employer Pension Contribution
● A company that is committed to its employees, valuing their knowledge, creativity, and flexibility
● Flexible, hybrid working
● Free parking
● Ongoing personal training and development
● The chance to work with amazing people and a nationally recognised charity.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Job purpose
To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.
Scope of role
The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.
What We’re Looking For:
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
Pension
Additional Perks & Support
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
How to Apply
Complete our online application for, attach your CV and a Cover Letter.
Application deadline is 09 April 2026
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.
Debt & Welfare Benefits Adviser
Salary: £30,000 pa
35 hours per week, 25 days A/L + contributory pension scheme
Birmingham Settlement has an opportunity to join our Money Advice Team as an experienced Debt & Welfare Benefits Adviser.
As an experienced Debt & Welfare Benefits Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstance.
Based at our Newtown office with outreach work in other areas of the city, you will be adaptable with excellent communication skills, flexibility, and the ability to manage your own workload.
You will be joining a long established and professional Money Advice Team providing specialist advice with a holistic approach that covers all areas of debt and welfare benefit along with training to build and continually improve money management and financial capability.
This is a great opportunity to join a progressive charity making a real difference to people’s lives – see our website
For an informal discussion about the role call Theresa Gniadkowski
PREVIOUS APPLICANTS NEED NOT APPLY
For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH.
Closing date for applications: Thursday 30th April 2026 at 5pm
Interviews: Friday 8th May 2026
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303
The client requests no contact from agencies or media sales.
Talking Money is looking for a compassionate, creative problem solver to join our team of dedicated specialist debt and welfare benefits advisers.
You will help people on low incomes build financial security by providing clear, compassionate and high-quality welfare benefits and debt advice and casework. You’ll work collaboratively with colleagues and partners to strengthen people’s confidence, understanding and capability and to identifying barriers within local systems (for example, within the local authority) and contributing to efforts to reduce these.
Your work will be rooted in a person-centred approach—flexible, respectful and tailored to each individual. Everything you do will help us deliver our organisational purpose:
“Help me with my money worries, in a way that suits me, so that I can get on with my life.”
About Talking Money
Talking Money is an independent charity providing free, expert money advice across Bristol and South Gloucestershire. Demand for our services continues to rise.
Our approach is:
Integrated: addressing debt, benefits, energy/fuel poverty, income and wellbeing together.
Person-centred: psychologically informed, strengths-based and empowering.
Practical and impactful: securing income gains, writing off unmanageable debts, preventing eviction, reducing stress and anxiety and improving knowledge and confidence.
We are looking for someone with:
Strong experience delivering welfare benefits advice and casework to people facing financial hardship.
Passion for improving the lives of the people who we work with.
A willingness to learn debt advice to a generalist level.
Commitment to working collaboratively with colleagues and clients.
Hours: 30 – 37.5 hours a week (0.8 - 1.0 FTE)
Contract term: Permanent
Location: Hybrid working negotiable but majority of time in office is required to deliver advice as part of a supporting, collaborative team.
Salary: Grade 5 SCP 19-25 (approx. £32,000 - £35,000 FTE for FY26-27)
Reporting to: Leadership Team
Holiday entitlement: 25 days FTE pro rata (rising to 30 days after 5 years) + bank holidays.
Before You Apply
Don’t meet every single requirement?
Studies have shown that women and people of from minoritised ethnic communities are less likely to apply to jobs unless they meet every single qualification.
At Talking Money, we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role, but your experience doesn’t align perfectly with the criteria, we encourage you to apply anyway. You may be just the right candidate for this or other roles and lived experience goes a long way. Still not sure? Talk to someone at Talking Money about the role to see if it sounds like something you would be great at doing: telephone Nick Leaman on 07496 441 494 or email (see application method for address)
Access
Do get in touch if you would like any of this information in another format, or if you would like to apply in another format.
If you are shortlisted, Talking Money will work with candidates to ensure their access needs are met during the interview process and will ensure access requirements are not a factor in decision making.
Application Process
To apply please email your CV and cover letter (max of 2 sides of A4) to our recruitment address (see application method for details)
If you have queries about the role, please contactNick Leaman by email or telephone 07496 441 494.
Application Timeline
Applications close: 17.30pm on Sunday 12th April
Shortlisting: Monday 13th April
Interviews:Tuesday 21st April
To empower and enable people to tackle financial challenges through advice, financial education and support
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Westminster is delighted to offer a role within our successful Information and Advice Team, with a focus on supporting Westminster residents from Global Majorities, gaining skills and knowledge to develop your career in I&A.
The successful applicant will benefit from working within an experienced and friendly team. Full training, including completion of Level 3 Information and Advice certification, will be provided. If you are fluent in one of the following languages, Arabic, Somali or Bengali, and would like to work with us to enable our team to better support non-English speaking Westminster older residents to access our Information and advice service, this could be the role for you.
This is a real opportunity to build a career in Information and Advice. Join us to make a real difference to the older residents of Westminster.
Closing Date: 8th April
Please specify which language you can speak in addition to English (Arabic, Somali or Bengali).
The client requests no contact from agencies or media sales.
Responsible to: Operations Manager
Role purpose: To supports people in the local community through the provision of holistic Money, Debt and Budgeting Advice
Salary Scale:2.1 – 2.4. £27,495 - £29,400 FTE. P/T hours will be considered
Key work areas and tasks
Provision of advice and casework
Provide money advice and casework covering the full range of debt advice topics including priority and non-priority debt and money advice issues
Identify urgent situations and ensure any possible action is taken immediately
Assist clients with related issues integral to their debt case such as welfare benefits advice, housing, other financial matters and income maximisation (incorporates applications for grants and other welfare schemes)
Work with the client to draw up an agreed financial statement incorporating the Standard Financial Statement
Enable clients to identify and explore various options they may have in addressing their situation explaining the consequences and limitations of each option
Assist clients in the calculation of offers to priority and non-priority creditors with reference to their Financial Statement.
Where appropriate undertake negotiations with clients’ creditors and other relevant bodies and/or act for the client by drafting or writing letters and telephoning and negotiating with third parties as necessary
Prepare and present cases to the appropriate statutory bodies and courts as required including DRO, Breathing Space and bankruptcy applications
Maintain timely, accurate and detailed case records and adhere to administration systems
Maintain statistical information and other required documents and undertake client feedback surveys and facilitate client evaluation
Manage an agreed caseload of debt and money advice cases
Ensure all work casework conforms to Operational Policy including meeting the requirements of the Advice Quality Standard, FCA and MAPS
Provide basic welfare benefits advice to clients, to include assessing eligibility for benefits, better-off calculations and other income maximisation advice
Assist clients with other problems, referring to other advisers and/or agencies as appropriate
Provide representation for clients at county or magistrates courts when appropriate
Provide support, guidance and supervision to the money advice trainee caseworker/caseworker’s assistant and other less experienced staff and volunteers
Research and Campaigns (social policy work)
Assist with social policy work by providing information about clients' circumstances through the appropriate channel.
Research and campaigns, monitoring and relationship building.
Assist with the development and implementation, in conjunction with the Operations Manager and in consultation with other charity workers, the Charity’s Research and Campaigns Plan.
Assist with research and campaigns work by providing information about clients' circumstances through the appropriate channel.
Administration
Maintain and monitor effective and efficient administrative systems.
Monitor health and safety policy with regard to staff, equipment and premises within statutory requirements.
Ensure complaints are brought to the Manager’s attention as soon as is practicable.
Training and Development
Identify and implement own training and development needs (in consultation with the Operations Manager).
Identify the training needs of charity workers through support and supervision and contribute towards the charity’s training and development plans.
Contribute to organising training activities in conjunction, as appropriate, with the Operations Manager.
Other Duties and Responsibilities
Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
Abide by data security and information assurance guidelines.
Ensure that work undertaken reflects and supports the Citizens Advice service’s equality and diversity strategy
Any other relevant tasks or duties required to ensure the effective running of the charity and our services.
To contribute to the induction and on-going training of charity workers within the team.
Person specification
Essential criteria
Qualified and competent money advice and debt caseworker holding the relevant accredited quality standard and other competencies set down by Advice Quality Standard, Money and Pension Service, FCA and/or Institute of Money Advisers
Demonstrable and thorough understanding of the application of the debt process in a busy advice organisation and of doing so in a client- centred and efficient way including through working on a Money Advice Service or MAPS funded programme
A positive approach to quality of advice audit (including peer review and external audit) and a commitment to constructive feedback as part of the quality assurance and learning process (as a recipient and
as a supervisor)
The ability to sift through large amounts of information and gather essential details during a client interview
Excellent negotiation skills with experience of conducting negotiations with a range of agencies and creditors
Proven ability to plan and prioritise your workload, meet deadlines and work calmly and with focus within a busy and fast paced environment
Experience of using a casework recording and quality assurance system and IT platforms
Experience of providing effective guidance and support to peers and junior colleagues and the ability to plan and co-ordinate the workload of others
Experience of working effectively within a team including paid and volunteer staff
Excellent communication skills (spoken and written) and the ability to develop and maintain positive, professional, working relationships with clients, funders, stakeholders, colleagues, volunteers, creditors and other agencies
Proven IT skills including very confident and competent use of Word, Excel, databases, cloud-based systems etc to maintain effective records, administrative and reporting systems
A commitment to travelling to various locations as required
Understanding of the issues affecting society and their implications for clients and service provision
Understanding of and commitment to the aims and principles of the CA service and its equal opportunities policies
Desirable criteria
Experience of working within a Citizens Advice charity
Experience of working with the public in an advisory capacity
The client requests no contact from agencies or media sales.
We are seeking to appoint 2 x Generalist Advisers to join our team and provide high quality generalist advice in community settings, supporting clients with practical, one-off advice, assisted information and signposting. The post combines flexibility with frontline impact, including outreach.
You’ll have strong experience delivering generalist advice across multiple areas and managing a varied caseload. You’re confident providing holistic advice on welfare benefits, debt, housing, employment issues, and relationship breakdowns. You’ll be able to demonstrate excellent client‑facing skills, using sensitive listening and structured questioning to conduct effective interviews.
You’ll have strong written and verbal communication skills enabling you to explain complex information clearly and negotiate effectively. You’ll be capable of researching, analysing and interpreting detailed information, and presenting it in an accessible way.
You’ll be able to maintain accurate case records and work consistently within organisational procedures and quality standards. You’ll understand the importance of equality and diversity in delivering fair and inclusive advice. You’ll be competent in using IT for case management, document production and research.
You’ll work well as part of a team, share learning, and contribute to service improvement. You’ll be committed to continuous professional development and expanding your knowledge across different advice areas.
You’ll be joining a friendly and high performing advice team who are supportive and inclusive and where development and training are built in. You’ll be working to agreed targets and quality standards and contribute to continuous improvement in how we deliver outreach services.
A full driving licence, with access to a vehicle, is essential due to the large geographical area of our outreach services.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to lead CPAG’s strategic legal work at an important time in the organisation’s fight to end child poverty. As Head of Strategic Litigation, you will oversee and carry out CPAG’s work using legal cases for positive impact, to benefit families and children in poverty. You will be responsible for setting the strategic direction of CPAG’s legal work, in addition to managing CPAG’s legal practice and playing an active role in conducting high-profile litigation on a day-to-day basis.
We are looking for someone who is strategically minded and passionate about using the law to advocate for the rights of, and directly improve the lives of, families in poverty. The ideal candidate will be a solicitor (E&W qualified) with substantial post-qualification experience. You will have experience of conducting public law litigation and legal aid (publicly funded) work. You will be able to supervise the casework of colleagues, such as CPAG’s junior or trainee solicitor(s) and welfare benefit advisers, and support the professional development and wellbeing of your team. You may have experience of working with clients in vulnerable situations or with additional needs, for example, survivors of domestic abuse, refugees, disabled people or children and young people.
We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
For more information about this post and to apply download the Head of Strategic Litigation job pack and application form.
If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us.
To apply, please return to us the application form, taking particular care to provide full details of how you meet the person specification.
Closing date for applications: 11.59pm, Wednesday, 15 April 2026
Interviews will be held at our London office: w/c 27 April 2026
Child Poverty Action Group works to prevent and end child poverty – for good.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
As our Advice Session Supervision, you will play a pivotal role in leading and managing the delivery of advice services across both office-based and community outreach settings.
You will supervise, support, and develop a team of employed advisers, volunteers, and supervisors—ensuring our services are of the highest quality and delivered in line with Citizens Advice standards.
This includes oversight of advice sessions, project coordination, case checking, and ensuring team members are up to date with training and development.
This is a key leadership role requiring strong people management skills, sound advice knowledge, and the ability to motivate and empower others. You will demonstrate a deep commitment to the aims and principles of the Citizens Advice service, with a passion for achieving the best outcomes for our clients.
To succeed in this role, you will be:
Resilient and calm under pressure
A strong communicator and confident decision-maker
Flexible and proactive in a fast-paced and evolving environment
Organised, responsive, and capable of leading others through change
You’ll also bring experience of delivering advice and working with diverse client groups.
The role will involve regular travel between our central office and community venues across the City of Doncaster, so flexibility and a willingness to work in various locations is essential.
Role profile
Team Leadership & Line Management
Supervise and support a team of advisers and volunteers in order to provide high quality accurate advice to service users and partners
Conduct regular supervision, appraisals, and performance reviews.
Support with recruitment, induction, and development for advisers and supervisors.
Promote a culture of collaboration, learning, and inclusion.
Service Delivery Oversight
Ensure smooth delivery of generalist and specialist advice services across all channels (in-person, phone, online, outreach).
Monitor session flow and respond to operational pressures and safeguarding issues.
Manage rota planning and resource allocation in response to demand.
Quality & Compliance
Oversee quality assurance and ensure advice meets Citizens Advice standards.
Conduct case checks, Independent file reviews, and support remedial action where needed.
Promote continuous improvement and respond to client feedback or complaints.
Ensure supervisors, advisers and volunteers complete tasks and remedial action in a timely manner.
Technical Support & Guidance
Act as a point of escalation for complex advice queries from supervisors, advisers and volunteers
Ensure technical knowledge is shared and updated across the team.
Contribute to internal training and CPD activities.
Training & Development
Ensure all supervisors, advisers, and volunteers are up to date with mandatory and role-specific training.
Monitor attendance at refresher events and promote a learning culture.
Liaise with internal trainers to coordinate support and capacity building across teams.
Ensure own training and professional development is kept up to date in line with role requirements.
Service Development & Data Monitoring
Use data, KPIs and trends to inform improvements and plan service delivery.
Support the development and implementation of new projects and funding bids.
Engage with partners and stakeholders to extend service reach and impact.
Research and campaigns
Assist with research and campaigns by providing information on clients' circumstances and current issues faced
Provide statistical information on the number of clients and nature of cases and provide regular reports to management.
Monitor service provision to ensure that it reaches the widest possible client group.
Alert other staff to local and national issues and campaigns.
Person specification
Essential:
At least 1 years’ experience supervising advice services or managing advice teams.
Sound understanding of regulated advice delivery (e.g., debt, benefits, housing).
Proven ability to manage people and deliver operational leadership.
Experience conducting case checks and applying Citizens Advice quality standards.
Strong interpersonal and problem-solving skills..
Have access to a vehicle and be willing to travel to locations across Doncaster
An understanding of local and national issues that may affect those accessing the service provision
Desirable:
Experience of building relationships with partners and external organisations
Experience of working within a community setting
Proven experience of working towards and achieving targets and running funded projects
Experience of providing advice
Familiarity with Citizens Advice systems and service models.
In accordance with Citizens Advice national policy we may require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job.
Terms and conditions
Full time salary £28,000 - £31,700 per annum depending on experience
Hours - 37 hours per week with some requirement for out of usual office hours remote supervision
A full-time post holder will be entitled to 28 days which are inclusive of the 8 normal bank holidays and 4 associated days.
What we give our staff
We’re proud to be a National Living Wage employer, committed to ensuring all our staff are paid fairly and competitively.
At Citizens Advice Doncaster Borough, we value our people and offer a comprehensive benefits package to support your health, wellbeing, and professional growth. This includes:
Access to the Cycle to Work scheme, promoting healthy, sustainable travel
Membership of the Westfield Health Cash Plan, providing money back on everyday healthcare costs such as optical, dental, and physiotherapy
A tailored induction and ongoing training, with opportunities for continuous professional development
A collaborative, supportive team environment with regular peer support and knowledge sharing
The option to join our pension scheme through NEST, including employer contributions to support your financial future
Join us and be part of a friendly, purpose-driven team making a real difference in people’s lives across Doncaster.
Our values
We’re inventive. We’re not afraid of trying new things and learn by getting things wrong. We question every idea to make it better and we change when things aren’t working.
We’re generous. We work together, sharing knowledge and experience to solve problems. We tell it like it is and respect everyone.
We’re responsible. We do what we say we’ll do and keep our promises. We remember that we work for a charity and use our resources effectively.
3 things you should know about us
1. We’re local and we’re national. We have 6 national offices and offer direct support to people in around 300 independent local Citizens Advice services across England and Wales.
2. We’re here for everyone. Our advice helps people solve problems and our advocacy helps fix problems in society. Whatever the problem, we won’t turn people away.
3. We’re listened to - and we make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.
How Citizens Advice Doncaster Borough works
We are an independent charity governed by our trustee board, and operating from 3 main offices, plus outreaches, across the borough of Doncaster. Our Chief Executive is James Woods.
We are a forward-looking and expanding organisation with a team of paid and volunteer advisers and admin staff. Our team works across all our offices to deliver high quality generalist advice and casework in debt and benefits – and clients have access to our services through drop-in, appointment, telephone, email and web chat.
We are committed to Citizens Advice aims, principles and policies and equality and diversity standards are embedded throughout our organisation. It is essential that all our clients have an equal opportunity to access our services and all our staff work hard to put this into practice.
Overview of Citizens Advice
The Citizens Advice service is made up of Citizens Advice - the national charity - and a network of around 300 local Citizens Advice members.
This role sits our network of independent charities, delivering services from
over 600 local Citizens Advice outlets
over 1,800 community centres, GPs’ surgeries and prisons
They do this with:
6,500 local staff
over 23,000 trained volunteers
Start Date: Immediately (subject to pre-employment checks)
Location: Great Ormond Street Hospital, WC1
About Citizens Advice Camden
Citizens Advice Camden is a well-respected local charity with more than 85 years’ experience of delivering free, independent and impartial advice and casework services to those most in need.
About the Role
This is an exciting opportunity to work in a well-regarded and innovative project contributing to achieving positive outcomes for some of the most vulnerable families in England and beyond whose sick children are being treated at Great Ormond Street Children’s Hospital (GOSH) We also provide an ‘open door’ service to our GOSH partners such as social workers and family support officers in our areas of expertise.
You will be expected to deliver high quality holistic advice and in-depth casework to families with children who are patients at GOSH across all Citizens Advice issue areas and this will include complex housing issues and with benefits cases up to appeal level.
Whilst we are keen to provide paid to train opportunities where we can, this role is not suitable for a trainee and such applications cannot be considered. Please check the person specification below to ensure you meet the requirements for the role before applying.
What you will bring to the role
Being available onsite is an important aspect of this role and so this role is hybrid working.The exact split between remote/onsite working will be by agreement with the line manager and to meet the needs of the project which could change over time. This role is not suitable for remote working only.
To apply complete our application form and online application process at Adviser.
Closing deadline for applications is: 9.00am on Friday 24 April 2026
If you have recently applied for this role, please do not apply again.
Early applications are encouraged as we are interviewing on a rolling basis and may close the role before the closing date.
CVs are not accepted.
Interview date: 29 and 29 April 2026
Interviews will be held on Zoom.
The successful candidates will be required to provide documentary evidence of their right to work in the UK, complete a satisfactory DBS check, and complete and comply with GOSH honorary status requirements.
Citizens Advice Camden is an equal opportunities employer. We encourage applications from all sections of the community.
Research Funding Officer (Operations)
18-month Fixed-Term Contract
Salary: £28,000 - £30,000 per annum, plus benefits
London N1
Full time – 37.5 hours a week
We're a hybrid working employer, meaning you're required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.
Closing date: 17:00, 15th April 2026
Interviews (in-person): w/c 27th April 2026
Second interviews: w/c 4th May 2026
Preventing cancer, saving lives
Are you looking for an exciting opportunity to contribute to international research funding programmes and gain insight into how cancer prevention research is supported and delivered?
We are seeking a Research Funding Officer (Operations) to support the delivery of our research funding programmes, with a particular focus on the integration of the American Institute for Cancer Research (AICR) grant programme into the WCRF International portfolio. This is a fixed-term role for 18 months.
In this role, you will support the operational delivery of WCRF International’s grant programmes across both pre-award and post-award activities. You will contribute to the administration of grant calls, respond to applicant queries, process applications, support peer review and Panel meetings, and help maintain and develop our grant management system. You will also track research outputs, maintain grant records and contribute to internal reporting and analysis.
You will have a relevant scientific background (e.g. nutrition, public health, cancer biology or a related discipline), with experience working in a research or administrative environment (ideally within academia or research management).You will have a strong analytical mindset and be comfortable working with data, systems and tracking processes, and be highly organised, with excellent attention to detail and the ability to manage multiple tasks simultaneously. Strong communication skills and confidence interacting with a range of stakeholders is key as is being proactive, adaptable and able to work as part of a small, collaborative team.
This role offers an excellent opportunity for someone with strong organisational and analytical skills who enjoys working with data and complex processes. The postholder will gain a unique insight into the full research funding lifecycle, supporting both the pre-award and post-award stages of international grant programmes. Working closely with experienced colleagues across the Research Funding team, the successful candidate will develop a strong understanding of how research funding programmes are designed, delivered and monitored, while applying their scientific knowledge to real-world research projects. The role provides valuable experience in grant management, research administration and data analysis, offering a strong foundation for a future career in research funding and management, the charity or policy sector, or academic research.
Application Details:
If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.
Please note: Your cover letter should highlight how your skills and experience will benefit WCRF International and equip you for the role.Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion.
WCRF is a UK cancer prevention charity. We look at how diet, weight and physical activity affect the risk of developing and surviving cancer.