Debt jobs in charing cross, greater london

Job Title: Homeownership Assistant

Salary: up to £15,070; depending on experience (up to £25,116 FTE)

Hours:  Part Time (21 hours to be worked over 3 days between 9-5)

Location: Remote working with attendance at the Little Canfield or Hampton Wick office as required

Benefits: 20 days annual leave, including bank holidays (33 days FTE), plus 1.5 days complimentary leave. Option to purchase additional annual leave, car leasing scheme, healthcare cash plan, enhanced pension, and more.

About us

Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although, for historic reasons, we also own some housing in urban areas.

We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.

About the role

The Homeownership Assistant will provide essential administrative and operational support to the Homeownership team, helping to ensure efficient and effective service delivery to leaseholders, shared owners, and freeholders.

The postholder will be responsible for managing key processes and correspondence related to leasehold, shared ownership and freehold management, as well as income collection, and customer engagement. This role is pivotal in helping Hastoe meet its commitments to residents and maintain positive relationships.

Duties will include:

• Provide comprehensive administrative support for homeownership services, including managing documentation, coordinating with stakeholders, maintaining accurate records, handling customer queries, and assisting in policy development.
• Handle service charge-related queries and collaborate with finance teams to prepare accurate service charge estimates and actuals.
• Manage the recovery of rent, service charges, and arrears from leaseholders and shared owners, including setting up payment plans, handling legal action when necessary, and providing regular debt reporting.
• Support legal and complex homeownership matters by processing legal notices, assisting with consultations and disputes, maintaining accurate records, and staying informed on relevant housing legislation.
• Deliver high-quality customer service by effectively handling queries, attending resident meetings, and collaborating with internal teams to ensure a smooth and responsive experience for homeowners.
• Support with Section 20 consultations for major works, ensuring adherence to legal frameworks.

For more information on the role, please see the details on our Hastoe Careers page.

About you

You will need to have proven experience in housing management administration, particularly in working with leaseholders and shared ownership leases. The role requires excellent written and verbal communication skills, a strong commitment to delivering high standards, and the ability to stay well organised, meet tight deadlines, and effectively juggle multiple tasks at once.

You will also need:

• A minimum of GCSEs (or equivalent) in English and Mathematics.
• Problem-solving skills and a proactive approach to resolving issues.
• The ability to work independently and as part of a team.
• To be flexible and adaptable to change, with a willingness to learn and develop in the role.
• Where this isn’t already held, to be willing to study for a professional qualification in housing, property management, or a related field (e.g., CIH membership).

A personal note from Meghan Rank, your hiring manager

"This is an interesting multifaceted role within the Homeownership Team. As the Homeownership Assistant, you be a part of Hastoe’s crucial daily operations, working closely with teams across the entire organisation to deliver our homeownership functions. There is a great opportunity to make the role your own by creating new ways of working.”

Benefits provided

Annual Leave:  Starting at 33 days, including bank holidays (pro rata for part time) and 1.5 days complimentary leave, along with the option to purchase additional leave.

Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.

Other benefits include:

• Flexible working opportunities.
• Annual leave increasing with length of service up to a maximum of 36 days, including bank holidays (pro rata for part time employees).
• Discounts for local shops, restaurants and gym membership.
• Cycle to Work and Car Leasing Scheme.
• Employee Assistance Programme (EAP) – confidential phone and online support and resources service with 24/7 access.
• Health Cash Plan (a type of health insurance).
• 3 x Life Assurance from day 1, for all pension holders.
• A supportive working environment with ongoing learning and development opportunities.
• Long Service awards.

This post is subject to background checks. For more information on this, please see the advert on our Careers Page.

About Hammersmith, Fulham, Ealing, and Hounslow Mind

We’re Hammersmith, Fulham, Ealing and Hounslow Mind, part of Mind the mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

We work in Hammersmith, Fulham, Ealing, and Hounslow and have a range of services and products to help children, young people and adults maintain and regain their mental health. We work with employers, partners, community groups and other charities to achieve our aims.

Purpose of the Job

This is a key role within a small and busy finance team. The postholder is responsible for a range of transaction processing and finance administration; mostly focused on purchase ledger, sales ledger, assisting with the month-end process, and plays a vital role in upholding HFEH Mind’s financial controls.

Working closely with the Finance Manager, the Finance Officer will also need to communicate effectively with staff across the organisation and a wide range of suppliers to help resolve queries and ensure that the purchase and sales ledger processes are operating efficiently and effectively. Excellent organisational skills, the ability to prioritise to achieve internal reporting deadlines, and meticulous attention to detail, are critical for this role.
 

Job Description

Purchase and payments

• Ensure all invoices, expenses and credit notes received are processed following the agreed systems and controls.
• Process invoices and expenses into the accounting system.
• Creation of twice weekly and ad-hoc pay runs.
• Process and pay file generated into the bank software.
• Produce and send out remittances.
• Aged creditors review monthly
• Oversee that authorisation processes are being followed by staff.
• Process staff expense claims following the agreed systems and controls.
• Organise and process occasional cash floats and petty cash, ensuring unspent cash is accounted for and all transactions evidenced and recorded.

Card purchases

• Oversee day to day administration of card purchases, ensuring cardholders upload receipts and code transactions by the stated month end deadlines.
• Transfer fully evidenced and coded transactions from credit card template to Sage
• Reconcile transactions to the bank statements

Sales

• Raise sales invoices as requested and per income schedule.
• Sending out sales invoices to customers.
• Creation of a debtors report twice a month and distribute.
• Coordinate with operational staff for the recovery of debt; escalating in line with procedures.
• Posting cash receipts and allocate to the relevant invoice.
• Aged debts management

Banking

• Reconcile banking on a timely basis
• Post direct debit payments

Inbox management and other queries

• Daily review of new messages received into the finance email inbox from staff, suppliers and other parties, dealing with queries directly where possible.
• Be especially vigilant about phishing, Malware / spam emails which are common in generically named inboxes and following all data protection guidance given.
• For more involved queries, liaise with and assist other finance team members to resolve them appropriately; maintain responsibility for ensuring they are resolved.
• Excellent organisation and administration of both inboxes, to ensure the status of queries is clear at all times and appropriate records are kept on file.

Other regular tasks

• Support the Finance Manager with weekly payroll administration, for example communications with staff members regarding timesheets and new starter information.
• Pay cheques and cash into the bank account, including accurate completion of banking.
• Withdraw cash from the bank as necessary
• Lead on ensuring the digital filing structure is adhered to and support the rest of the team with scanning and filing as needed.
• Lead on the archiving of paper documents stored in the office.
• Assist with other tasks appropriate to your level of training where needed, to help ensure that the finance function operates effectively, including providing cover where staff are sick or taking annual leave.
• Work to the month end deadlines agreed within the finance team, to ensure timely production of management accounts and internal reports.
• Take responsibility for your continuous professional development, ensuring you maintain up to date knowledge of relevant financial legislation, accounting standards, good practice and new initiatives as relevant to the Mental Health and charity sectors.
• Uphold and embody all HFEH Mind company policies, including but not limited to Equality & Diversity, Dignity at Work, Health and Safety and Code of Conduct for Staff
• Attend any training required by the organisation.
• Any other duties reasonably required to support the Finance team.

This job description outlines the general ways in which it is expected you will meet the overall requirements of this post. The list of tasks is not an exclusive one and HFEH Mind may vary duties from time to time. This job description is subject to regular review.

Are you looking to join a team that values people and partnerships and is dedicated to creating transformational experiences for our community?

Would you like to work for an organisation that values growth, with the opportunity to learn, develop, and grow in a collaborative and supportive culture?

If so, we have the perfect opportunity for you.

An exciting opportunity has arisen for someone with great interpersonal skills and an advice background for the role of Advice and Advocacy Officer with Spring Community Hub.

The project aims to identify those in Welfare, Health, Wellbeing, Employment, housing, and/or food crisis who have had unresolved issues over a prolonged period and provide support for them to overcome the immediate crisis and work towards longer-term stability

The Advice and Advocacy Officer will provide holistic advice and advocacy to guests, supporting them on issues such as debt, welfare, housing, employment, and business support, in a trauma-informed and empowering way.

The postholder will be a key part of growing the Hub’s  Advice and Advocacy/ Pastoral / Wrap-around services, working as a team with our partners, providing support to guests and volunteers.

• Working with a Caseload of Guests on a 1-1 and group basis and providing support via multiple channels, including Telephone, Email, In Person, virtually, and other project locations, develop action/support plans

• Working with a caseload of guests to provide support/signpost

•  Facilitate group workshops, Coffee Mornings, and information sessions

• Provide Information, advice, guidance, and resilience

• Support for people facing hardship.

• Providing Support, Supervision, mentoring, and guidance to Volunteers in our Advice and Advocacy / Pastoral Teams

• Attend meetings/ events/Training/networking opportunities and  undertake outreach to promote the work of Spring Community Hub 

The post holder will be required to be flexible to the changing needs of the organisation and, as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the CEO and Trustees.

We’re committed to building a diverse workforce and welcome applications from all sections of society. If this opportunity excites you and if you believe you possess the skills and experience we need, we look forward to hearing from you.

• Facilitate workshops ( Job Club/ Community Cafe/ Coffee Morning/ Information sessions  ) and Group Sessions - in person/ virtually 

• Support guests in the Centre and virtually, and undertake initial Assessments and follow-up Calls

• Represent Spring Community Hubs Service and project at relevant forums and meetings at a  local level

• Collate monitoring data from all project streams, providing regular updates to the Head of Compliance / Development 

• Contribute to providing information for funders and monitoring reports to the Head of Compliance and Development 

• Assist in the induction/ onboarding and support of volunteers 

• Assist in and facilitate Team Training Sessions, Workshops, Presentations, and Project meetings, and produce progress reports, papers, agendas, and minutes in line with direction from the Head of Compliance and Development 

• Develop and contribute to the creation, maintenance, improvement, and expansion of our range of debt, immigration, and welfare benefits information resources

• Contributing to building testimonials /case studies and impact measurement, and monitoring 

• Lead/ Support the team  with the design and development of resources for the benefit of all users of the debt and welfare benefits system, and help drive forward our safeguarding and co-production culture

• To work with the Head of Compliance and Development to ensure the quality of the support given by the team/volunteers through assisting  with case reviews, training, and development

• Research, analyse, and interpret relevant policies, legislation, and programmes related to the sector with the support of the Head of Compliance and Development 

• Work with the Head of Compliance and Development to proactively identify gaps in information provision across our programmes and implement solutions. 

• Working closely with the Head of Compliance and Development, Leadership / Service and Operations Team/  wider service and partners to ensure guests are supported.

Person Specification

• Experience delivering advice & Advocacy/ Wrap around care  in at least one relevant area,/Relevant qualifications for the post 

•  Understanding of trauma-informed and inclusive practice

•  Experience with group facilitation (desirable)

• Commitment to empowerment and diversity

• Willingness to undertake further training, including Information Advice and Guidance L2/L4 or as relevant to the role

• Experience in working with individuals who are experiencing significant poverty and may also have multiple and complex needs. You will have the ability to communicate effectively with a wide variety of people.

• Experience in/willingness to learn the use of  databases for the recording, processing of advice given, and reviewing the quality of team records/ usage 

• Experience in establishing and maintaining good working relationships with external stakeholders

• IT Literate / Proficient in Microsoft/Google Office (Word, Excel, PowerPoint), Slack, and experience with project management software / Communication tools (e.g., Zoho, Trello) is a plus.

• Time-management skills, with the ability to work successfully both alone and as part of a team

• Ability to communicate effectively (oral and written) with a wide variety of people at all levels, including statutory, voluntary, and other colleagues 

• Ability to organise and prioritise own work, especially when under pressure

• Ability to work accurately and confidently with figures (statistics) and with attention to detail

• Commitment to the concept of continuous improvement of procedures and practices

• Ability to remain calm in challenging situations and reinforce boundaries

• Ability to support people in managing difficult feelings, and communicate their needs effectively

• Knowledge of best practice for lone working, data protection, and safeguarding adults

• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies

• Strong sense of self, and ability to set and maintain boundaries, and lead by example 

• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing

• Excellent listening skills

• Ability to work collaboratively with colleagues and others.

• Willingness to work outside normal working hours, as and when required.

• Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way

• A clear commitment to equality, diversity, inclusion, and confidentiality

• Professional and positive approach, with a commitment to professional development and self-improvement.

• Ability to think and plan strategically to inform decision-making. 

• Qualifications, Training, or Relevant experience in IAG, Welfare Benefits, Housing, Immigration, Employment, Law, or Similar 

• Clear communication skills, face-to-face and on the phone, or via email

•  Ability to troubleshoot difficult situations and deal with them calmly, efficiently, and effectivel

• Knowledge of food security/poverty issues in the UK and working with diverse communities..

• Delivering projects relating to Social Change and Social Justice

• Willingness to undertake further training as required by Spring Community Hub.

• Commitment to the concept of continuous improvement of procedures and practices.

• A compassionate and empathetic approach, with a genuine interest in the well-being of others.

• Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.

Responsible for staff/equipment 

Advice & Advocacy / Pastoral Team Volunteers  / Phone / Laptop

Reporting to…

The Head of Compliance & Development/ Chair of Trustees

Why Join us / Benefits

• A warm, welcoming, and passionate working environment

• People-focused with a friendly and supportive workplace culture

• We are a London Living Wage Employer

• An active commitment to equality and diversity

• We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and volunteers

• Generous annual leave entitlement: 33 days annual leave (including bank holidays)

• Company pension scheme

• Frequent team away days and celebrations, as part of a friendly and collaborative team.

Application Process:

1. Complete our Application form 

2. Submit your CV with a Supporting Statement.

3. Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview

4. If you are shortlisted from the Telephone Interview, you will be invited to a formal interview, which will consist of the following: 

• A  Presentation topic will be shared with you in advance

• 60-minute Panel Interview with members of the SLT / Board of Trustees 

• Questions will be shared with you before the interview so that you can prepare. 

• Role-specific Practical Task

Learning Technology Developer (Part-Time) 

Location: London (Hybrid) 

Salary: £36,555.26 per annum pro rata (actual salary £29,244.21) 

Contract Type: Fixed term until July 2026 

Working hours: 28 hours per week 

Closing Date: 21st July 2025 

Are you a creative and tech-savvy learning professional with a passion for making a difference? Join the Money Advice Trust as a Learning Technology Developer and help us support debt advisers across the UK through high-quality, accessible digital learning. 

Our Wiseradviser training platform equips front-line debt advisers with the knowledge and skills to help people tackle debt and manage money with confidence. As Learning Technology Developer, you’ll play a vital role in enhancing this service by improving the design, delivery, and accessibility of our e-learning content. 

What You’ll Be Doing 

• Design, develop and maintain our Digital e-learning content to enhance course functionality and user experience. 

• Manage or assist on e-learning and webinar projects from end to end—scoping requirements, managing timelines, testing and launching. 

• Provide first-line support for our LMS, troubleshoot learner issues and ensure the platform runs smoothly. 

• Review learner feedback, identify opportunities for improvement, and help evolve our learning offer through regular content and platform updates. 

What We’re Looking For 

• Experience updating and maintaining e-learning courses 

• Competence with Microsoft Office, learning software, HTML, CSS and JavaScript 

• Strong organisational and communication skills 

• Experience managing projects and suppliers 

• Ability to work independently, prioritise tasks, and meet deadlines 

Why Join Us? 

This is an exciting opportunity to work within a supportive and forward-thinking team. 

We believe in taking care of our people, and we offer a great range of benefits, including: 

• 29 days annual leave plus bank holidays

• A contributory pension scheme

• Flexible hybrid working arrangement

• Generous Life Insurance

• Free will writing 

• Wellbeing days to support your mental health

• A healthcare cashback scheme

• Access to an Employee Assistance Programme

• Enhanced maternity and adoption leave and pay

• A birthday voucher to celebrate your special day. 

The Money Advice Trust is committed to equality, diversity and inclusion. We welcome applications from all backgrounds, especially those underrepresented in the advice and technology sectors. 

We reserve the right to close the role early should we receive high numbers of applications. To avoid disappointment, please apply as soon as possible.   

We are looking for talented individuals and therefore, we value authentic applications and prefer to see your own words and experiences reflected in your application. Please refrain from using AI-generated content, as we want to understand your genuine interest in this role and your own unique perspective 

If you need any adjustments to help you perform at your best during the recruitment process, please feel free to contact us, and we will be happy to discuss them with you 

We will only use the data you supply to us in CVs or application forms for recruitment purposes. This data will be held for twelve months. For further information please refer to our Privacy Notice for Job Applicants, available on the vacancies page of our website. 

We take diversity seriously and are committed to making diversity and inclusion a part of everything we do. We strive to create a workplace that reflects the communities we serve. Our vision, underpinned by our values, We put people first, We support each other, we solver problems, is to be a place where everyone feels welcome and empowered to bring their authentic selves to work and to make the Money Advice Trust an employer of choice. 

We are committed to working in an equitable, diverse and inclusive environment and welcome applications from all backgrounds. We use a blind recruitment system which hides your personal details such as name, address, gender, ethnicity, sexual orientation, educational institution to ensure all candidates are on a level playing field. Personal details will only be revealed once the application has been shortlisted.  

Merton Winter Night Shelter provides a much-needed emergency shelter for the homeless during the coldest winter months. We offer a warm, safe and respectful place, with a welcoming environment, providing hot food and professional support to those who would otherwise be on street. We offer an opportunity for guests to rest, recharge and be supported into a more sustainable and stable lifestyle. 

We are seeking a part time Project Assistant to work with the Project Coordinator, who leads the project on a permanent basis. Min 6hrs over 3 evenings per week and occasional management meetings outside of the shelter. This would be initially shadowing the Project Coordinator at the different shelter venues and then independently and unsupervised attending venues supporting venue convenors and their volunteers. The hours will include weekends and bank holidays.

Purpose of Job:

· Supporting the Project Coordinator in managing and coordinating the Night Shelter to ensure that all venues give a consistent service to all homeless persons accepted into the shelter, i.e., its guests.

· Standing in for the Project Coordinator in supporting shelter convenors and their volunteers on two evenings per week after initial induction.

· Assisting the Project Coordinator in providing advice and support to help each guest work through the challenges they are facing, recognising that homelessness is often a result of complex and multiple problems.

Responsibilities:

In close consultation with the Project Coordinator to:

· Liaise with the Host Venue Co-ordinators to ensure timely communication and information, particularly in maintaining the Shelter Log Book, to enable the smooth running of the shelter.

· Support guests who are using services for welfare, legal, debt, housing and other specialist issues, where necessary.

· Engage with vulnerable people in a sensitive, empathetic and professional manner.

· To assist in maintaining detailed case records ensuring all sensitive data is adequately protected and handled.

To apply for this role, please download the attached Job Description and Application Form and return the completed Application Form to us. Applications will close on 31st July 2025 and those shortlisted will be interviewed shortly after.

Reporting to: Head of Services

Location: Home based with some travel across England, Scotland and Wales

Hours: Full time 37.5h per week, however part time working can be considered 

Contract Duration: 12-month fixed term in the first instance

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) is dedicated to supporting individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. As part of our continued growth, this role will support the Head of Services – Grant Making in delivering essential services for the Trust and its colleagues.

This is an excellent opportunity for a highly organised and motivated individual who thrives in a fast paced and dynamic environment.

Role Purpose: The Grant Operations Officer plays a pivotal role in ensuring the smooth operation of the charity's grant giving functions.

Key responsibilities:

And will act as a daily point of contact between the Grant administrator & the Trust, ensuring the Head of Services is appropriately updated. 

• Build strong, transparent, appropriate relationships with British Gas and Centrica, and act as a liaison on a day-to-day basis with project teams.

• Identify, recognize & respond to issues or opportunities as they arise. 

Direct grant scheme: Debt Write Off & Financial Assistance Payments, White Goods & Money Advice - administration & monitoring:

• Support the Head of Services with the debt write off and all programmes including working with Third party contractors as appropriate.

• Work with the Head of Services to build strong relationships with Third Party administrator(s).

• Work closely with British Gas & other third-party contractors to understand their operational process for vulnerable customers, applications and referrals as well as any dependencies.

• Support BGET’s understanding of money and advice sector across England, Scotland and Wales, including sharing policy knowledge and sector developments within the 3 nations.
• Contribute to new initiatives with British Gas and grant giving programmes.

· Support the effective management of the Trust’s grant programmes across England, Scotland and Wales, including:

• Build & manage positive relationships with the grant assessment team and British Gas internal teams. 

• Providing appropriate support to ensure the direct grant programme runs efficiently and effectively, with grant funding distributed to budget and schedule.

• Undertaking both face to face and virtual monitoring visits of the helpline and application portal and assessment teams – including ongoing KPI and impact evaluation process, creating comprehensive follow-up reports including end of grant reports.

Reporting & Contract Management:

• Ensure all data collection aligned to current Data Protection regulations and use and storage of data is in line with the Trust’s own policies and provide reassurance to the Head of Services.

• Ensure accurate data is in place for year-end reporting, quarterly and including assisting Head of Services with quarterly and End of Year Board reporting.

 Reporting & Contract Management: 

• Identify risks to delivery and work with the grant administrator to help resolve any challenges with delivery that impact on the grant obligations.

• To work with internal and external monitoring and evaluation specialists, to gain impact and understanding of the effect of our funding schemes.

Knowledge Sharing

• Identify and develop opportunities to work collaboratively and share learning.

• Ensure case studies and other content is collated from grant recipients to share through our channels.

Please note the employee will be required to undertake any reasonable work or task requested by the Trust, this will include occasional travel, potentially overnight, in England, Scotland and Wales. 

Desirable Experience: 

• Experience of working with positive, equitable partnerships. 

• Experience in using Grant Management Software including reporting systems and dashboards.
• Ability to manage multiple tasks effectively without compromising on quality or efficiency and be able to adapt to changing demands.

Skills and Knowledge: 
Essential: 

• Excellent written communication skills, with the ability to build effective working relationships 

• Accuracy and attention to detail with a methodical approach.

• Flexible approach to changing circumstances, prepared to re-order priorities as required.

• Practical “can do” approach with ability to manage multiple work streams. 

• Highly adept at Office 365 and Excel, technically confident in managing Grant Management systems. 

• Excellent analytical & numerical skills with the ability to interpret data and share insights. 

Desirable:

• AI & CRM experience.

• Stakeholder management experience. 
• Understanding of OFGEM WHD regulatory requirements.

Please note that we are not working with third parties for this vacancy and therefore speculative CVs will not be accepted.

We are unable to offer sponsorship and a valid and current right to work in the UK is a requirement for this role.

The post-holder will maintain a manageable caseload of clients needing support with their welfare rights and benefits. The role is to support the Welfare Rights Advice Project Team with the following:

1. To carry out an initial client assessment, identifying any issues with their benefits and any claims they can make to maximise their income.
2. Provide casework (including challenging decisions) for welfare benefits available to clients with mental health difficulties and their carers: i.e. Personal Independence Payments, Universal Credit, Employment and Support Allowance and Housing Benefit.
3. Provide information and advice as appropriate about issues related to a client’s particular situation.
4. Provide advice and casework for mobility and discretionary schemes and personal grants that could be of benefit to clients.
5. Take referrals directly from service users, carers or staff from other agencies (encouraging use of our online referral form)
6. Signpost and refer clients to agencies that assist with transition from hospital to community living, or to tackle social isolation and improve mental wellbeing.
7. Maintain records in accordance with Hear Us policies and procedures, including the handling of confidential and private documents and keeping written and computer records up to date and secure.
8. Liaise with GPs, CMHT’s and other agencies to obtain supporting documents, by telephone, letter and e-mail.
9. Taking confidential telephone messages from clients and outside agencies.
10. Take part in weekly WRAP team meetings regarding case allocation, and stay up to date with changes in benefits legislation. 
11. Attend regular supervision and yearly appraisals with line manager.
12. Assist WRAP manager to write reports and evaluate the project for funding bids and to support and promote the project.
13. Collect and distribute flyers and leaflets for signposting purposes.
14. Attend Hear Us staff meetings, staff development days, and other Hear Us events (e.g. Hear Us Open Forum) where directed by line manager.
15. Attend identified training and other personal development activities that will support you in this role.
16. Develop and maintain healthy working practices for yourself, with clear personal and professional boundaries.

Assistant Communications Officer

Do you have experience working in a fast paced press office or communications team and are looking to take your next step? Are you skilled in juggling tasks and enjoy the buzz of a busy comms office? Mencap is recruiting for an Assistant Communications Officer - a vital role across our PR and social media teams, helping bring together our day to day work - this position is hugely varied with bags of opportunity to learn and grow in the role.

The role is full time (37.5 hours per week) with hybrid working at home and in the London Office. We know that work is something you do not just a place you go.  At Mencap we give office-based colleagues and teams more flexibility about where the work is done. 

About the role of Assistant Communications Officer:

•  You will be supporting both the media team and wider communications team to help us reach as wide an audience as possible.
•  Supporting the media team with day-to-day tasks such as writing and issuing the daily news summary, managing rotas, assisting with compiling monthly reports, take part in the team rota to be the first point of contact for media requests coming into the organisation - via press phone and media inbox.
•  Supporting the media team with campaign press - writing press releases and creating social media content, pitching stories to journalists, setting up media interviews and writing briefing documents and work with the social media team to monitor our social channels and interact with followers where required.

You will be a crucial cog in ensuring the smooth running of the press office with:

·  Strong organisation and time management skills to keep the team running efficiently and manage your varied workload.

· At least 1 years experience within communications.

· Have good initiative.

*This is not an exhaustive list of the role, please see the attached job description for more information.

This role closes on Wednesday 23rd July 2025 and first interviews will be Wednesday 30th July via Microsoft Teams.

At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap! 

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual

The Role

The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of senior support workers and support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site and allocated borough following the borough-based approach. This role directly supports the service managers in keeping to a high standard service. The role will include implementing a smooth running of the service including facilitating debriefing and providing senior support onsite. The role of the team manager is non-clinical.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.

• Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation

• Understanding of risk and risk management

• Understanding safeguarding adults and children processes and legal requirements

• To work autonomously in a fast-paced environment and under pressure

• Oversee re-admitters and clients being discharged on a weekly basis

• Good time keeping skills - Essential

• Responsible lead for allocated site, attend and lead discussions with MDT teams

• Responsible for keeping allocated site to a high standard and reporting any health and safety concerns

• To facilitate weekly team meetings with minutes and feedback any internal and external changes

• This role will be considered a key worker role

• Understanding of safety planning and de-escalation

• Experience of working with challenging behaviour

• Keep minutes of all meetings attended and feedback to the wider team

• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans

• Promoting people’ rights and responsibilities

• Considering each person as an individual

• Listening to clients and encouraging positive steps towards self-management of crisis and recovery

• To attend all mandatory training including safeguarding and GDPR.

• Providing advice, information, practical and emotional support to clients

• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc

• Engaging with clients to show empathy, inspire hope and promote recovery

• Establishing supportive, empowering and respectful relationships with clients and carers/ family

• Maintaining accurate records, detailing interventions

• Ensuring that outcomes, outputs and impact are recorded

• Understanding CQC standards and NICE guidelines around mental health

• Providing administrative support to the team

• Overseeing and provide shadowing to new staff members and volunteers

• Attend reflective practice, peer supervision and line management supervision

• Create and maintain good working relationships with partner agencies

• Actively participate in training and development

• Provide guidance to support workers and volunteers

• To work with service managers and assist with reporting and monitoring

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis

• Experience of line management within a mental health setting

• Experience of de-escalation

• Experience of managing challenging behaviour and dealing with clients with complex needs

• Evidence of continual professional development

• Understanding of the Recovery Model in mental health

• Understanding of the principles of trauma informed care

• Understanding of suicide prevention and safety planning

• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children

• Understanding of how to report and mitigate risks

• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing

• Understanding of relevant legislation and policies

• Understanding safeguarding adults and children processes and legal requirements

• Awareness of issues in mental health service provision

• A good understanding of mental health conditions

• Experience of working with vulnerable individuals

• Creative and flexible approach to working with individuals

• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations

• Ability to prioritise and manage workload

• Ability to involve clients and carers in all aspects of work

• Empathy and non-judgemental approach

• Good communication skills

• Capacity to work within an agreed shift pattern

• Experience of delivering information and advice (housing, benefits, debt etc)

• Experience of non-clinical, therapeutic interventions like psychoeducation

• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports

• Understanding of different databases such as Views, Salesforce and NHS

• Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.

• Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites

Regional Youth and Community Director
OASIS UK – Youth and Community (OCP)

Permanent, full-time post, 40 hours per week, inclusive of breaks 

Salary: £51,959 per annum (£54,669 p.a. London Weighting for London based staff)

At an exciting and key stage in our journey we have the opportunity for Youth and Community Directors to join our team supporting Oasis’ youth and community work in neighbourhoods in the following regions;

- London and South East (North, Central and South London and Kent - five local Oasis charities)

- North West (Greater Manchester – two local charities, and two regionwide youth violence contracts)

- North East (NE Lincs, Humber, Bradford and Sheffield – four local charities)

With accountability to the Oasis CEO for Youth and Community the role of the regional Youth and Community Director will have three main functions:

1 Strategic management oversight of local Youth and Community teams

2 Regional development, working alongside other functions within the Oasis family

3 Being part of the national Youth and Community leadership team

The Youth and Community Director will have strategic management oversight of local Youth and Community teams in the region, providing accountability and support to the local leaders and charity boards. This responsibility area falls into two categories; those the Director is directly responsible for, and those they are responsible for ensuring are carried out by those within their region.

ORGANISATIONAL CONTEXT

Oasis neighbourhoods are local places of activity that provide integrated, high quality and diverse services to benefit the whole person and the whole community. The Oasis ethos stems from our Christian roots and is an expression of our character - it is a declaration of who we are and therefore the lens through which we assess all we do. This is encapsulated by the following five statements:

a passion to include everyone

a desire to treat everyone equally, respecting differences

a commitment to healthy and open relationships

a deep sense of hope that things can change and be transformed

a sense of perseverance to keep going for the long haul

An Oasis neighbourhood is a community movement and the joining together of all the work Oasis does in any one place, which could include foodbanks, debt advice centres, family support and advice services, healthcare, youth work, children’s work, alongside other Oasis activities in that community, including formal education through Oasis Academies.

The Youth and Community function of Oasis is responsible for the wider community work that takes place within Oasis neighbourhoods, working closely with the other functions of Oasis to outwork our vision. In relation to governance, Oasis Community Partnerships is the national charity, with each local team operating from their own local Oasis charity.

This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, whilst also influencing the national landscape.  As part of the package, Oasis offers:

• A pension scheme, currently offering 7% employer contribution
• A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)

Please contact us to arrange for an informal conversation with our CEO to find out more about the role. If you are interested in this position, please send your CV and a covering letter (ensuring you refer to the job description and person spec).

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers to application, please let us know.

Completed applications should be returned by 9AM on Monday 21st July.

Interviews will take place week beginning 28th July. (Shorter more informal calls may be arranged the previous week to assist with shortlisting)

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 08749179

Senior Finance Officer

14 hours per week

As our Senior Finance Officer you will contribute to Career Ready’s finance and operations function by providing high quality financial support to the charity. Working as part of a small team of three, you will perform core finance tasks and will support the Head of Finance and Operations with budgeting, reporting and auditing activities.

Main responsibilities and accountabilities

Bookkeeping and Accounting

• Ensure transactions are properly recorded and entered into Xero Accounts
• Assist with the annual audit
• Maintain financial files and records
• Manage and reconcile the accounts payable and accounts receivable
• Process payable invoices and staff expenses in line with fortnightly payment runs
• Perform credit control for maximum debt recovery
• Reconcile the bank statements for review the Head of Finance & Operations
• Assist with the preparation of annual budgets, forecasts and budget monitoring reports

Support to the Partnerships and Income Teams

• Collating financial information for funding applications as required
• Monitoring expenditure on grant-funded programmes
• Preparing financial reports on receivable grants as required
• Maintain electronic files of funding agreements and contracts

Payroll

• To support with the administration of monthly salaried payroll for staff, and internship payroll throughout Jun-Sep each year
• To raise monthly salary journals for review by the Head of Finance & Operations
• To process payroll payments via online banking portals

Essential skills and experience required

· Fully or part qualified – AAT, ACCA or CIMA or qualified by experience

· Clear understanding of financial controls, compliance, and reporting frameworks

· Intermediate to advanced knowledge of Microsoft Excel

· Ability to prioritise and meet competing deadlines

· Previous experience of computerised accounting and payroll e.g. Xero

· Previous experience of payroll administration that includes maintaining confidential data

· Ability to work as part of a team as well as on own initiative.

· Excellent attention to detail and high numeracy

· Ability to communicate financial information to different audiences

· Problem-solving ability

Desirable skills and experience

· To have an understanding of Charity Finance.

· Experience of working in a finance function in a charity

Salary and Benefits

Salary: £32,000 to £38,000 per annum FTE (pro rata for part time), depending on qualifications/experience

14 hours per week.  Career Ready is committed to supporting condensed/flexible working patterns

Permanent and remote

You will be rewarded with the following benefits:

· 6% contribution to personal pension plan, subject to 3% employee contribution.

· Annual leave: 27 days per annum plus bank/public holidays (pro rata for part time). The charity is also closed between Christmas and New Year. Career Ready also allows flexible use of some Bank & Public Holidays

· Cycle to Work Scheme

· Access to both our Reward Gateway Portal and an Employee Assistance Programme.

· Flexible working

· Work from home allowance and paid travel expenses.

We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK. In accordance with our commitment to safeguarding, offers of employment are subject to completion of a DBS check. 

Full details can be found in the candidate pack.

Timetable

Applications close at 9am on Monday 21 July 2025

Please note that the closing date may be brought forward if we receive strong applications.

The role

The Project Coordinator will be responsible for working with Cruse in partnership with SGN to support people experiencing a bereavement, with help and information to alleviate fuel poverty, enabling them to maintain a safe and warm home.

The Project Coordinator will work collaboratively across Cruse with our communications team, finance team, data team and service teams, to help extend the reach of these valuable services to bereaved people. This includes upskilling staff and volunteers with regard to fuel poverty, with training information and resources. Develop and support drop-in sessions, groups and community events. Raising awareness through communications / digital / newsletters etc and Providing monitoring reports to evaluation the services provided. 

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

The closing date for applications is 18th July 2025.  We reserve the right to close the advert early.

Please be advised that if you do not hear from us by 25th July 2025 unfortunately on this occasion you have not been shortlisted as interviews are to commence, week beginning 28th July 2025.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Understanding of safety planning
• Experience with de-escalation, recognising and mitigating risks.
• Experience of working with challenging behaviour
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Good time keeping skills – Essential
• To attend all mandatory training including safeguarding and GDPR
• To work autonomously in a fast-paced environment and under pressure
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family
• Maintaining accurate records, detailing interventions
• Ensuring that outcomes, outputs and impact are recorded
• Providing administrative support to the team
• Attend reflective practice, clinical supervision, peer supervision and line management supervision
• Create and maintain good working relationships with partner agencies
• Follow workplans and actively participate in training and development
• Provide and manage resources for clients and staff

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approach
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
• Ability to work out of hours and on weekends

Location: Haringey Refuge 

Salary: Unqualified: £28,255 - £29,913 per annum 

Qualified: £29,923 - £32,623 per annum (with an accredited VAWG /domestic abuse qualification - dependent on experience)

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 22.5 hours per week

Contract: Fixed Term Contract (Until 31st December 2025 – with possible extension)

Closing Date: 25th July 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Refuge Worker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

We have three refuges in Haringey and provide emergency accommodation to women and children fleeing domestic abuse and sexual violence.  We are there for women at a time of crisis and help families take their first steps to freedom and recovery.

About the Role

Do you enjoy working in a fast-paced environment where no day is the same This role requires using your initiative and proactive attitude than reactive.

You will also be working with women who are in trauma and can be in crisis requiring you to be empathetic but aspirational. You will provide advice and support to women who have experienced domestic abuse in a refuge setting, across the three sites.  You will carry out risk and needs assessments, develop support plans and carry out key work with women survivors. You will be expected to work in one of the three Refuges as part of your role

Job role tasks include:

• Support – Induction, Risk Assessments, Domestic Abuse, Mental Health, Benefits, Debt Advice, Move On, maintain accurate recording on Solace case management system and ensure regular reviews are carried out.
• Frontline delivery of support directly to service users.
• Repairs Identification/reporting/meeting contractors.
• Health & Safety – Basic observational H&S assessments and ensuring building compliance, flag risks in properties.
• Void inspections, basic void works – i.e. clean/clear, furniture, welcome packs. 
• Service Users Arrears & HB Claims and benefits - Identify arrears of concern & raise to Service Manager.
• Helping service users understand housing benefits/welfare benefits that are available to them. 
• Initial Safeguarding Reports.
• Deliver Clear Outcomes – contractual deliverables or Solace standards.
• Multi agency working involved with Service Users.
• Support service user to access other community services.
• ED&I Awareness-needs for SU’s including organising EDI activities.
• Promoting SU involvement activities.

Please note this list is not exhaustive and you will be required to carry out tasks delegated to you by your line manager.

About You

The ideal candidate will have in-depth knowledge of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support to victims of domestic and sexual violence.  An in depth understanding of the needs of women and children from a diverse background is essential. 

You will have experience of managing risk and following case management procedures to meet the needs of the client group, with the ability to work with women to help them to understand their needs, risk assess, develop safety plan and support them in linking with other agencies.

You should have an understanding of the homelessness process, either professionally or personally. You will also have a working knowledge of the available legal remedies, housing and welfare benefits, as well as experience of providing workshops.

Outside of this, you will have excellent administrative and time management skills and the ability to effectively manage a caseload.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.