Delivery jobs

This is an exciting chance to join us at a pivotal moment of growth. You will be a natural relationship-builder, engaging schools and multi-academy trusts across the country with programmes that spark real change in school kitchens and food education.

Who we are

Chefs in Schools is an ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education. We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.

We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.

About you and the role

The purpose of this role is to support engagement with schools and multi-academy trusts by coordinating outreach, responding to enquiries, and helping to deliver our engagement activities. You will work closely with the Engagement Manager to implement engagement plans and ensure effective communication with schools and partners.

You will be supported by the Engagement Manager, Co-Director of Partnerships and Impact, and work closely with the Senior Programme Managers, Programme Managers and Communications team. 

You will support the Engagement Manager to deliver our school engagement strategy, ensuring alignment with our organisational goals and funded programme commitments. You’ll be a key first point of contact for schools and Multi-Academy Trusts, assessing their suitability and needs before referring them to the appropriate programme.

Working with the Engagement Manager, you’ll create marketing strategies to generate interest and participation in our programmes through direct mail, digital marketing campaigns, and in-person at conferences and events and meetings with prospective school partners. 

You’ll help build the engagement pipeline, support onboarding to ensure a smooth handover for training participants and schools to our programme delivery teams.

This role will be primarily based in London, but will include supporting the engagement of schools in locations across the UK as we scale and develop new hubs. You will be joining a dynamic and growing charity who are passionate about delivering exceptional training, skill sharing, expertise and know-how to advance the quality of food preparation, food service and food education in schools.

You will ideally have an understanding of the education sector and have strong people skills with the ability to build relationships and manage effective partnerships with external organisations.

The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We’re dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this or other roles. We encourage applicants from all backgrounds, especially those from underrepresented communities, to apply.  

We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and are passionate about creating a welcoming working environment for everyone. We’re continually updating our DEI policy and have a neurodiversity champion. If you need adjustments to the interview process please let us know.

As we work with children and young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.

Key responsibilities:

• Support the Engagement Manager in delivering school engagement plans and activities, ensuring they align with our organisational marketing strategy.

• Help build and maintain positive relationships with schools, academy trusts and partner organisations, with the support of the Engagement Manager.

• Maintain accurate data records and ensure our contacts database is up to date with relevant school, participant, partner and engagement information.

• Maintain and update the engagement pipeline, tracking enquiries, supporting follow-ups, and coordinating the handover to programme teams.

• Work with the Engagement Manager to build upon our current onboarding and customer journey for schools and training participants, developing and improving this for future schools and cohorts.

• Work closely with the Comms team to support marketing of training programmes to schools and school chefs.

• Support Engagement Manager with incoming enquiries, ensuring timely and effective responses.

• Support the delivery of engagement campaigns - helping with content and materials, logistics, scheduling, and coordinating with the Communications team.

• Represent Chefs in Schools at national and regional conferences, exhibitions, and networking events to promote our programmes and mission.

• Coordinate event logistics such as registrations, attendance tracking, and follow-up communications, supporting colleagues where needed.

• Provide administrative support within the wider Partnerships and Impact team.

Skills & experience:

• You have interest and belief in our mission, to improve child health through improving food and food education in schools.

• You’re an excellent writer and communicator with strong presentation and communication skills.

• You have experience of maintaining and building relationships with a wide range of audiences.

• You have experience of using CRM software.

• You have experience supporting outreach or engagement activity, ideally within education, food, charity or related fields.

• You have the ability to listen, understand and interpret customer requirements.

• You demonstrate self-motivation, flexibility and the ability to adapt to an ever-changing, growing organisation.

• A good understanding of the UK educational system is desirable.

Benefits

You would be joining a friendly, supportive team who work hard, but believe in a healthy work / life balance. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to, and draw on, a variety of projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays.  We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.

We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.

Expected duration of this application process: 4-6 weeks

In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.

The deadline for applications is Sun 11th Jan 23:59

Shortlisted candidates will be invited to an online 30-minute competency based interview to take place on Wednesday 21 or Thursday 22 January 2026.

Successful candidates will be invited to an in-person second interview on Wednesday 28 January to be held at our office in Brixton, London. You will be asked to complete a task in advance and give a 10 minute presentation to the interview panel on the day. The interview overall will take a maximum of one hour.

Join an amazing charity that makes a difference for the more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

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We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

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As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.

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About you:

The Creative and Content Officer is an exciting role at MDUK, that will sit within the Marketing and Communication Team. 

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You will develop and create impactful content across a wide range of formats, managing production workflow, and supporting our brand work.

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You will help deliver projects using your skills and those of external partners in the production of content such as design artwork, social graphics and copy. You will also support in the project management of creative projects.

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About us:

Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically. 

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This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

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Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.

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Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes ​great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...

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Location: We operate a hybrid model (home and office, London SE1). 

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Closing date: Tuesday, 6th January 2026

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NB Interviews likely to be held on Monday, 12th January 2026

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Please download the job description to see full role responsibilities

Job Purpose

The Head of Campaigns will work to ensure that we meet our UK campaign goals, currently for Marine Protected Areas, Sustainable Fisheries, and Offshore Oil and Gas.  

Reporting to and advising the Executive Director, and working closely with the Leadership Team, you will oversee the planning, development and implementation of all delivery across our current campaigns.   You will manage the Campaigns team (2 direct and 2 indirect reports) to ensure that we deliver impactful campaigns that ultimately achieve our goals.

Eligible candidates should be confident and proactive, with the ability to oversee multiple projects, and with excellent team management skills.  They must have sector relevant campaigning experience, be able to support and advise during the annual strategic planning cycles, and be enthusiastic and positive in response to the changing demands of a small team.  They must be passionate, and able to design and develop creative and bold campaign strategies alongside our small but experienced team.

The position will be hybrid, with 3 days per week (Tues-Thurs) based in Oceana’s UK offices in Newquay, Cornwall or Paddington, London.  Regular national, and occasional international, travel will be required to meet team members and stakeholders in geographically diverse locations, including Washington, DC.

Oceana 

Oceana is dedicated to protecting and restoring the world’s oceans on a global scale. We are a leader in science-based advocacy, and we campaign for policies to make the world’s oceans more abundant, vibrant, and biodiverse. Globally, Oceana has won more than 325 policy victories for marine life and habitats. From stopping bottom trawling in sensitive habitat areas to protecting sea turtles from commercial fishing gear, our victories represent new hope for the world's ocean. Our talented staff consists globally of about 240 people, working in more than twelve countries, including scientists, communications, fundraising, finance, administration, policy, and advocacy experts.   All team members have the opportunity for occasional travel to our headquarters in Washington, DC to connect with the global network.

Oceana in the UK is tightly focused on some of the biggest threats facing UK seas, including protecting seabed habitats, ending overfishing, and preventing new offshore oil and gas developments. 

We fight for UK seas to get the protections they deserve through highly visible campaigns and detailed policy interventions to secure measurable changes to rebuild and maintain ocean abundance and health. We act as a vital public-policy interface – raising the profile of our issues through campaigns, science, communications, and expeditions, and influencing policymakers directly for commitments at key moments throughout the year.

Our small, experienced, and highly motivated team work in geographically diverse locations in London and Cornwall, coming together both digitally and in person as part of developing and delivering our ambitious campaign strategy to restore ocean biodiversity and abundance.

We’re proud to be bold, creative, agile and visual in our campaigns, and proud of the team we’re creating here in the UK. We’d love for you to join us.

Responsibilities

• Lead all current campaigns, and take accountability for the quality, timeliness and success of all campaign activities and deliverables in support of our campaign goals.
• Oversee all projects across the campaigns team including (but not limited to) campaign actions and launches, public mobilisations, digital actions, NGO partnerships and coalitions, and potential legal challenges.
• Oversee and document project planning, ensuring activities are underpinned by an effective theory of change, and ensuring input and buy-in is secured from all relevant members of the UK and HQ teams.
• Monitor and evaluate progress against plans, ensuring effective delivery of campaign objectives.
• Oversee the campaign calendar and budget, ensuring that all campaign deliverables are managed and delivered on time and to budget, with any updates accurately reflected in the quarterly reforecast process.
• Work closely with the Executive Director, Leadership Team and global team members on the strategic development and innovation of campaigns, reviewing and setting annual plans, longer term goals, and new campaign areas.
• Understand and monitor all components of all campaigns and be able to confidently communicate progress and details to internal and external stakeholders.
• Oversee public affairs activities, manage political consultancy and co-ordinate Oceana presence at relevant political meetings and events.
• Collaborate closely with senior Science and Research, Policy, and Communications colleagues to ensure campaigns have robust and complementary foundations across all departments.
• Work with the UK leadership team to develop and communicate a compelling campaign vision and strategy to Oceana staff, supporters, donors, and allies.
• Work as part of the UK’s Leadership Team, contributing to decision making and overall progress towards organisational goals, and represent campaigns in this forum.
• Represent the Leadership Team in person in the London or Cornwall office 3 days per week (Tues-Thurs), providing direction and guidance and promoting a positive working culture.
• Manage and support 2 line reports, and 2 indirect reports, helping to coach and lead a high-performing Campaigns team.
• Build strong external relationships and represent Oceana UK to ensure we advance our campaign goals with a wide range of stakeholders, including civil servants, politicians, the fishing industry, NGOs, and businesses.
• Draft timely, accurate and compelling funder and supporter reporting.
• Draft periodic progress reporting on UK campaign goals and milestones for Oceana’s global board.
• Be prepared to represent the organisation publicly where needed, including through media interviews, speaking events, and writing.
• Ensure a strong commitment to the organisation's values and vision, as set out by Oceana globally.  
• Travel occasionally, both nationally and internationally, to meet with team members and wider internal and external stakeholders.
• Other responsibilities as appropriate and necessary to achieve campaign and organisational objectives.

Candidate Requirements

Education and work experience:

• At least 7 years of professional experience in campaigning, ideally toward ocean or environmental goals (essential).
• Experience leading and developing campaign strategic plans, alongside detailed annual plans and budgets.
• Proven experience developing innovative, bold and creative campaign activities in support of overall campaign goals.
• Experience as an active member of a Leadership Team or Management Team in a similar organisation.
• Extensive line management experience, including of multiple reports.
• Experience working in an international NGO (preferred).
• Experience working closely with policy colleagues, lobbying and negotiating with civil servants in government on policy matters.
• Experience working closely with communications colleagues, ensuring effective messaging and engaging growing audiences.

 Skills and knowledge:

• Familiarity with fisheries or marine and environmental regulations, legislation and policies in the UK, as well as with the key institutions and decision-making processes.
• Excellent project management skills, with demonstrable experience managing and prioritising multiple workstreams, tasks, projects and timelines effectively.
• Attention to detail and a commitment to quality and impactful campaign outputs.
• Excellent management skills, and proven ability to work effectively in a team environment.
• Excellent relationship building and stakeholder management skills, and the ability to work collaboratively with staff and with other organisations and allies.
• Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy. 
• Good understanding of the principles of Justice, Equity, Diversity and Inclusion, and a proven commitment to improving these in the environmental space.  
• Excellent communication and public speaking skills, with the ability to speak confidently in the media and at events.
• Integrity and the ability to work with confidential information with discretion.

Equal Opportunities

Oceana is committed to having a diverse workforce that is representative of the community it serves at all levels of the organisation, and we particularly welcome applications from candidates who are currently underrepresented within the conservation sector. 

All offers of employment are conditional upon the successful completion of reference checks and a criminal background check.

• Application Deadline: Sunday 11th January
• Interview Dates (TBC)

Job Summary:

This involves assessing, allocating and supporting our tenants on their journey with Stay and assisting successful move on. Teamwork is also a key part of this role to work alongside the wider housing team towards team and organisational objectives.

Role Specific Responsibilities:

· Deliver pro-active engagement with tenants to increase the potential for income collection by education, support and other interventions with customers as appropriate and in line with Stay’s policies.

· Provide advice to tenants on tenant and landlord roles and responsibilities in accordance with tenancy/licence conditions in face-to-face sessions or via the telephone/email/letter/text.

· Advice and guidance on issues such as tenancies at risk, whether through rent arrears, anti-social behaviour, property maintenance, unemployment, mental health issues and finance.

· Identify any/all factors that may be contributing to rent arrears: money mismanagement, budgeting issues etc.

· Give advice and assistance with housing problems including information on housing options.

· Take responsibility for a designated caseload of tenants requiring housing support including the identification of prospective tenants. Assist new tenants, particularly vulnerable and young tenants to set up and maintain a tenancy and be able to access support needed. Together with the customer draw up a personal housing plan.

· Assist tenants with security and safety matters within their home including door/window security, advice regarding household appliances and controls for heating, providing details of the repairs service and how to report and arrange repairs.

· Actively work with the tenants and colleagues around issues placing the tenancy at risk including breaches of the tenancy agreement: arrears, harassment, nuisance and other disputes when required.

· Build effective relationships with external agencies (both statutory and voluntary) and maintain a knowledge base of these to signpost customers as required.  Share information, where appropriate and in line with data protection and confidentiality, to meet the needs of the tenants.

· Ensure the maximisation of rent collection in line with targets and reduce rent arrears on a continuing basis through the effective enforcement of the rent arrears policy, procedure and systems working alongside the rents officer.

· Work in a performance target-led environment and have a commitment to attaining those targets.

· Prepare timely and accurate reports.

· Identify and implement good administrative practices and procedures.

· Maximise income collection by providing advice on welfare benefits and make referrals to specialist services and agencies where appropriate.

· Maintain up to date knowledge of best practice in respect of all relevant administrative, legal and financial procedures.

· Respond promptly and effectively to enquiries or complaints with regards to rent or associated housing matters in accordance with Stay’s policies.

· Maintain appropriate and accurate records to comply with statutory and service-wide reporting requirements. Proactively monitor and report to the Housing Team Leader in respect of service delivery, performance indicators and targets.

· Maintain up to date knowledge of housing management practice and all relevant Stay and Housing Team procedures in to ensure the processes, systems, policies and procedures are adhered to and to contribute to the development of any reviews.

· Integrate tenant care into working practices through a ‘Tenant First’ approach, ensuring tenants are treated with respect and courtesy and experience a ‘seamless’ service. Adhere to Stay’s standards of tenant care in respect of answering correspondence, telephones and complaints.

· Maximise the use of information and communications technology to support the service and deliver efficiency improvements. Maintain up to date knowledge of systems and applications.

· Work collaboratively with the referral and assessments officer to evaluate applicants, conduct thorough needs and risk assessments, and perform reference checks before extending accommodation offers.

· Carry out an appropriate induction to the allocated Stay property once an offer has been made to an applicant.

· Liaise with The Rent Officer and Housing Benefit to ensure the customer’s account is active and the customer is aware of their responsibility of providing any information to ensure the housing benefit is paid and reduce all arrears.

· Liaise with Housing Benefit, Employment Services, Social Services, Probation Services and other authorities as necessary in relation to housing management.

· Ensure that tenants are compliant with and kept fully informed and consulted on matters affecting their Licence or Tenancy Agreements and they understand their rights and responsibilities: respecting other tenants, non-use of drugs etc.

· Ensure incidents/Safeguarding are fully reported and investigated and act to resolve the problem or take holding action until a permanent solution is found.

· Work with the Voids and Maintenance Team to undertake regular visits to the housing properties to inspect the accommodation and get customer feedback to ensure that repairs and cleaning of the buildings are carried out promptly to a high standard and that safety and security is maintained.

· Adhere to Stay’s Safeguarding Policies and take responsibility for making Safeguarding referrals to the relevant services and report any concerns to Stay’s Designated Safeguarding Officers.

· To address issues of social isolation and exclusion, facilitating client’s involvement in the community.

· To deliver person centred support through one-to-one sessions, group work and ad-hoc support.

· To record all contacts with tenants appropriately and in line with Stay’s policies and procedures and maintaining all relevant files and recording systems, ensuring information is updated.

· To produce appropriate written reports in a variety of formats to meet the requirements of managers, service providers and board of trustees.

· To assist tenants in acquiring the budgeting and social skills necessary to sustain accommodation effectively.

· To, where customers are at risk of eviction, provide advice and support and where necessary help them to seek legal advice.

· To actively promote tenants knowledge of and participation in Stay’s Client Involvement activity by promoting available opportunities such as membership of working groups, service evaluation, service changes and Stay’s Complaint’s, Comments and Suggestion policy.

· To ensure that clients understand their rights and responsibilities of the licence/tenancy to enable informed choices.

· To input and extract information from Stay’s IT systems, including client information.

· To undertake, as required, any other duties compatible with the level and nature of the post and/or reasonably required by the Team Leader, Service Manager and Operations Manager.

· Provide advice and guidance on issues such as tenancies at risk, whether through rent arrears, anti-social behaviour, property maintenance, unemployment, mental health issues and finance.

· Assist tenants with security and safety matters within their home including door/window security, advice regarding household appliances and controls for heating, providing details of the repairs service and how to report and arrange repairs.

· Ensure incidents/Safeguarding are fully reported and investigated and act to resolve the problem or take holding action until a permanent solution is found.

· Engaging with clients and the local community to co-produce a programme of activities and sessions.

· Encourage and motivate clients to engage and participate in activities and sessions.

· Other duties commensurate with the post as may be determined from time to time.

Staff Expectations – how we do things

Administration Duties

· Maintain accurate records, both paper and electronic.

· Assist in the production of management information related to key performance indicators.

Financial Management

· Work within departmental budgets and aim to achieve value for money in all areas.

· Ensure compliance with all financial policies and procedures.

Relationships and Partnerships

· Maintain and enhance working relationships internally with support colleagues and central services, externally with referral agencies, landlords, the Local Authority etc.

· Assure compliance with Management Agreements and Leases and report as required to partner landlords on housing management performance.

Client Involvement

· Encourage and support meaningful client involvement in all aspects of the service delivery and embed Involvement at the core of the service provision.

· To make a difference to clients through support which everyday impacts on their lives for the better.

Quality Assurance

· Report on performance monthly to line manager within deadline.

· Assist in addressing any improvements required from internal or external audits.

· Ensure that Equality & Diversity is actively promoted in all areas of work and that the services are relevant and accessible to all.

· To undertake development and training opportunities and have responsibility for obtaining maximum benefit through review, reflection and practice.

· To continuously review own working practices in line with client feedback and current best practice.

· To review and evaluate own performance to identify strengths and areas for development. Identify own learning/development needs and opportunities by attending and contributing to regular support, supervision and appraisal sessions.

Culture, Values and Behaviour

· To articulate and personally demonstrate Stay’s values both internally and externally.

· Where possible work to alleviate feelings of prejudice and stigma experienced by homeless or marginalised groups.

· To contribute to the building of a staff culture where every person feels empowered and valued.

· To always be professional and demonstrate a great positive attitude, be empathetic and adopt a person-centred way of working.

· To commit to learning and being the best through continual learning and development.

· To show consistent integrity, trust and fairness that embraces equality, diversity and inclusion.

· To deliver time after time to a consistent standard of service in line with Stay’s policies and procedures.

· To use good judgment and initiative to find solutions.

Health and Safety

· To be aware of Stay’s policies and procedures, ensure they are carried out and that good practice is maintained.

· You have a duty to take care of your own health and safety and that of others who may be affected by your actions at work.  You must co-operate with Stay and co-workers to help everyone meet their legal requirements.

The responsibilities of this post may vary from time to time without changing the general character of the post or level of responsibility entailed.

Job summary

Job title - Fundraising and Membership Officer

Responsible to - Fundraising Operations Manager

Salary - £24,645 - £26,275 FTE per annum (pro rata) 

(£19,716 - £21,020 actual)  Exact salary dependent on experience

Hours of work - Part time - 28 hours per week (0.8 FTE).  We consider part-time/job-share and flexible working requests

Annual leave - 30 days + 8 bank holidays per year pro rata

Location - This role is hybrid - split between home working and our Bristol office.  You will be required to work a minimum of 50% of your hours from the office each week.

Job purpose

This role will underpin the operation of our fundraising and membership programmes, with a mixture of public facing interactions and focused operational, database work.

Our long-standing membership scheme is an integral part of our fundraising at Action for ME, and we are fortunate to have a generous membership base of over 3,000 loyal supporters. You will be the main point of contact for our members, ensuring they feel valued and connected to our work, as well as supporting efforts to increase our current membership.

You will also be responsible for the smooth running of crucial operational processes for our membership, trading and individual giving income streams, both during fundraising campaigns and day to day. With a commitment to continuous improvement of these systems, you will help us to increase the efficiency and quality of our stewardship, retain our donors and bring in new supporters.

Key duties

Membership

• Be the main point of contact for our members and provide high quality stewardship over the phone, by email and by letter, always ensuring consistent and high-quality communication.
• Be responsible for delivering operational tasks relating to the membership scheme and improving their efficiency. Including, but not limited to, gift importing and processing, data administration, thanking members, processing renewals and sending out renewal reminders.
• Work with the Fundraising Operations Manager and our Senior Supporter Engagement Officer to monitor the performance of the membership programme and support its growth.
• Maintenance and creation of the mailing lists for our membership magazine, InterAction.  Assist with the distribution of the magazine across all channels (post, email, audio).

Individual Giving & Trading

• Ensure that gifts are processed, recorded and thanked appropriately in a timely manner; and that database records are kept up to date, in line with fundraising data regulations.
• Assisting with the administration of our Winter and Spring raffles and Lottery programme.
• Work with the Fundraising Operations Manager and the wider team to maximise fundraising potential using data and donor insights/feedback.
• Maintain a high standard of data quality and record keeping on our database, ensuring our fundraising processes and procedures are applied in line with all regulatory and governance requirements including GDPR and those of the Fundraising Regulator.
• Processing all outgoing post for the Fundraising team, including online shop orders, from our Bristol office. Complete other office-based tasks as required.  You will be required to work at least 50% of your hours from the office.
• Work alongside the fundraising team to deliver our strategy and workplans, including involvement in projects and fundraising campaigns as required.

Other duties

• To attend and contribute constructively to team meetings and other meetings as required
• To positively promote the work and activities of Action for ME at all times
• To contribute to the team’s overall strategy delivery, annual planning and budgeting.
• To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Fundraising Operations Manager, Director of Fundraising & Development or the Chief Executive.
• Act as an advocate for the Charity and its work.

Person Specification

Experience and knowledge

• Demonstrable experience in building relationships with customers or stewarding supporters and donors.
• Experience using Microsoft Excel for work, including basic excel functions, basic formulas and list tools.
• Experience of using a CRM database, preferably Raiser’s Edge
• Minimum 2 years previous fundraising experience (desirable)

Skills and Behaviours

• A confident multitasker who is comfortable dealing with a variety of enquiries and managing a varied workload.
• Excellent verbal communicator, skilled in engagement, empathy and interpersonal skills.
• Excellent written communication skills including creating reports to measure progress.
• Ability to use own initiative, solve problems, work independently and to work well in a team.
•  An understanding of data protection including UKGDPR
• Strong IT skills, including the ability to use Microsoft Office, databases and web-related programmes and software.
• An understanding of ME and the impact on people affected by it (desirable).

Attitudes and values

• Enthusiasm
• Integrity
• Resilient

Key competencies

• Effective communicator
• Results driven
• Attention to detail

International Mission to Jewish People (IMJP) is a faith-driven organisation with a nearly 200-year history of sharing the Good News of Jesus with Jewish people across the UK, USA, and beyond. In this next chapter of growth and digital development, IMJP are strengthening their fundraising team to support a bold vision for international impact.

We're partnering with IMJP to recruit a proactive and strategic Head of Fundraising to lead the organisation’s income generation across individual giving, digital acquisition, trusts, legacies, and appeals. This is a hands-on leadership role, offering the opportunity to build and deliver a refreshed fundraising strategy that will underpin IMJP’s future.

As a key member of the Head Office team, you will work closely with the CEO, lead a small internal communications team, and coordinate the work of external consultants and international fundraising partners. With systems now in place to scale digital fundraising in both the UK and US, the focus is on ensuring operational delivery and deepening supporter engagement through insight, creativity, and clear strategic direction.

We are looking for someone who can:

• Lead the development and delivery of multichannel fundraising campaigns
• Oversee digital acquisition strategies and ensure CRM systems are fully integrated and optimised
• Manage donor journeys and stewardship, with a particular focus on mid-level givers
• Inspire and develop a small team while collaborating with global partners and external agencies
• Contribute to IMJP’s broader vision and communications strategy as part of the senior leadership

If you would like an informal conversation, please contact Adam Stacey, Managing Director at Charisma Charity Recruitment.

Applications should be submitted via the Charisma website, including a CV and supporting statement. Please see the candidate pack for full details.

All applicants must be wholeheartedly committed to the aims, ethos, and values of IMJP. This post is subject to an Occupational Requirement that the post holder is a practising Christian, under Part 1 of Schedule 9 to the Equality Act 2010.

Location: Eynsham, Oxfordshire (Hybrid – ideally 2 days a week in the office)

Closing date: 8 January 2026

First stage interviews with IMJP (online): 15/16 January 2026

Second stage interviews (in-person): w/c 19 January 2026

The Role
The Law Society of England and Wales is looking to recruit an experienced Member Engagement Manager to join our Membership Engagement & Services Team. Working in collaboration with internal and external stakeholders, the role will be responsible for developing and co-ordinating the delivery of tailored membership services and engagement programmes that deliver increased awareness, take-up and satisfaction with the member offer. The successful candidate will also be responsible for identifying and developing ways to improve members' experiences and needs via our products and services.

What we're looking for
You have experience researching and analysing market or member needs and using these insights to improve services, products or experiences.
You can produce high quality content and engagement activities such as seminars, webinars, videos, e newsletters and written communications, and have led their design and delivery for large and diverse audiences.
You communicate clearly and effectively, both in writing and in person.
You bring strong project management and prioritisation skills and can balance multiple workstreams while maintaining both strategic focus and attention to detail.
You also have excellent interpersonal and stakeholder engagement skills, with the ability to build relationships, influence others and bring stakeholders together around shared goals.

What's in it for you

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong and collegiate membership engagement team and a brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

The role is office-based though we embrace hybrid working. We currently work to a team charter where we work together from the office two days per week, or more as needed. There is a generous flexible benefits package, a friendly and supportive working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

About MSF UK

Médecins Sans Frontières (MSF) provides life-saving medical care to people affected by conflict, epidemics, disasters and exclusion from healthcare. MSF UK exists to maximise the support we provide to this work — by raising funds, advocating for patients, and ensuring our organisation is strong, effective and accountable.

MSF UK has grown significantly over the past 5 years, almost doubling our income to just under £100m. MSF UK is entering an ambitious new strategic period to 2031, with a clear goal: to significantly grow our income and maximise the financial contribution we make to MSF’s medical humanitarian operations. Finance has a critical role to play in achieving this.

The Role

This is a newly created senior leadership role and a rare opportunity to shape how financial insight drives humanitarian impact.

As Head of Financial Planning & Analysis, you will build and lead MSF UK’s FP&A function, ensuring that resources are used wisely, investment decisions are evidence-based, and financial insight empowers colleagues to make the best possible decisions for our patients.

You will work at the heart of the organisation — partnering with senior leaders, fundraising teams and budget holders — to translate strategy into robust financial plans and ensure every pound raised delivers maximum impact.

What You’ll Do

You will lead MSF UK’s FP&A function to support better decisions, stronger financial sustainability and greater humanitarian impact. This includes:

• Driving strategic insight: providing clear financial analysis, modelling and advice to inform investment decisions, income growth and value for money.
• Leading planning and forecasting: owning MSF UK’s budgeting, reforecasting and multi-year financial planning processes.
• Strengthening financial reporting: ensuring timely, accurate and meaningful management accounts, KPIs and commentary for senior leaders and trustees.
• Partnering with the organisation: acting as a trusted advisor to senior leaders, managers and budget holders, strengthening financial literacy and accountability.
• Identifying efficiencies: working collaboratively to uncover opportunities for cost savings and improved use of resources.
• Building capability: line managing and developing the Finance Business Partner and continuously improving FP&A processes, tools and ways of working.

About You

You are a fully qualified accountant (CIMA, ACA, ACCA or equivalent) with significant experience in FP&A and a strong track record of using financial insight to influence decisions at senior level.

You combine technical excellence with empathy and purpose. You are comfortable working in complexity, skilled at explaining finance to non-financial colleagues, and motivated by using your expertise to support a mission that truly matters.

Why Join MSF UK?

You’ll join a values-driven organisation where finance is seen not just as a control function, but as a strategic enabler of humanitarian impact. You’ll be trusted to shape a function, influence decisions, and help ensure MSF reaches more patients, more effectively.

If you are motivated by MSF’s mission, thrive in collaborative environments, and want your financial leadership to make a tangible difference in the world, we would love to hear from you.

Recruitment timetable

Application deadline: Sunday 25th January

Shortlisting: week of 26th January

First stage interviews: week of 2nd February

Second stage interviews: week of 9th February

How to apply:

Please send your CV and letter of motivation to via the link by Sunday 25th January. For an informal conversation about the role, please contact our exclusive partner, Bryony Thomas via the Allen Lane agency website.

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.

Project Officer

• Are you passionate about empowering people with lived experience of mental health or addiction challenges?

• Do you want to play a vital role in shaping services across Hertfordshire and ensuring every voice is heard?

As a Project Officer at Viewpoint, you’ll help drive meaningful change by co-creating projects and supporting individuals on their recovery journeys. This is an exciting opportunity to join a dynamic, values-driven organisation where your work will directly influence service development, reduce inequalities, and improve wellbeing for people across the county.

Hours and salary
22 hours per week, WTE Salary £25,974

Predominantly based in Viewpoint's office
Weltech Business Centre, Ridgeway, Welwyn Garden City, AL7 2AA with expected travel around Hertfordshire.
Hybrid working can be discussed at interview. 
Access to your own vehicle is desirable.

Pension
Following a three-month period of employment, Viewpoint will contribute a sum equal to 5% of your annual salary to a pension provided that you contribute at least 3% of your annual salary to the pension scheme.

Annual leave
Will commence following six months probationary period and will rise to 25 days plus 8 Bank holidays.

Other benefits
Training, Development and Supervision

Length of contract
Subject to funding

Overview of the role

The Project Officer will work with the Viewpoint team, pool of lived experience facilitators and local communities to co-develop and deliver projects that forward mental health recovery in the wider community.

The postholder will enable the participation of people experiencing mental health and/or addiction challenges in all aspects of the planning, delivery, and monitoring of services delivered and to ensure they are provided with the relevant training, support and resources to participate effectively.

The post-holder will work with individuals from all communities to develop new and innovative ways to reach harder-to-reach people. For example, people from travelling communities and farming communities. This role will further the reach of Viewpoint as an organisation to involve diverse communities and ensure their voices are heard in internal and external projects.

The monitoring, evaluation and learning that the postholder collects will be essential for the development of the organisational strategy. The strategy is developed with Viewpoint’s team and pool of experienced facilitators so that our service delivery to those with mental health and substance use challenges can be continually improved.

Find the full job specification on our website.x

The Role

• To be the strategic lead for income, service, and performance management of Causeway’s Property portfolio. To support housing staff to achieve tangible social impact and/or recovery outcomes in line with Causeway’s mission and with funder’s contractual obligations.
• Provide inspiring leadership to the Housing Operations Team as a whole and develop opportunities for skills and knowledge development and understanding to enhance staff performance.
• To prepare and present accurate performance reports for the entire portfolio reporting on voids, rent management and tenant engagement outcomes to the CEO and local authority partners, identifying corrective action where needed.
• To ensure compliance of housing stock and tenancy matters within legal and statutory requirements.
• To ensure continuous learning and development across the Housing Operations Team by disseminating learning and sharing best practice.
• To develop and manage effective allocation processes for maximum occupancy and work closely with the other delivery colleagues across the organisation to ensure that housing is accessible and operates in line with any funding criteria.
• Champion client involvement and ensuring best practice in this area is embedded in policies and procedures.
• To be the primary point of contact for owning RP’s and private landlords, lead on landlord issues and disputes
• To represent the CEO at external events and meetings when necessary.

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.

Circa £47,000 per annum

Full-time, Permanent

Part Home/Part Office based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as the Events and Experiences Lead, leading the Events and Experiences Team.

The role is responsible for delivering an exciting programme of in-person touch-points that engage multiple targeted audiences to steward existing partners and reach new audiences to inspire with UNICEF’s work. The role will also manage two members of the Events and Experience team directly to nurture talent and lead by example. Ideally the candidate will also have a solid understanding of creating and maintaining income-generating partnerships.

The successful candidate will have experience of delivering income and end-to-end large event management. They will have proven experience in innovating in-person engagement offerings that deepen and lengthen donor/supporter engagement. They will be able to evidence effectively working in large complex organisations delivering across multiple projects and events. An innovative, creative approach is desired and an ability to work in a collaborative environment is essential.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Wednesday 7 January 2026.

Interview date: Thursday 15 January 2026 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

We are seeking an inspiring and strategic leader to drive the growth of our philanthropy programme as we deliver our most ambitious strategy yet including a new £200m Global Cancer Appeal for a major development in Chelsea. You’ll lead and motivate a high-performing team, while also managing a personal portfolio and securing large value gifts. This is a unique opportunity to make a real difference for people affected by cancer, working alongside passionate colleagues and dedicated supporters.

What you’ll be doing

• Lead the Philanthropy strategy and drive growth across all high‑value income streams
• Identify, cultivate and solicit major supporters to secure high value donations aligned to agreed targets, including the £200m Global Cancer Appeal.
• Recruit and work with Appeal Board members, senior volunteers and trustees to progress prospects and secure transformational gifts.
• Build strong relationships with internal and external stakeholders, including senior clinical leaders, to shape compelling fundraising priorities and packages.
• Work with the Head of Philanthropy & Special Events and the Head of Trusts, Stewardship and Philanthropy Communications to lead, motivate and inspire our high-performing teams
• Contribute to charity‑wide leadership, governance and risk management; deputise for the Associate Director as appropriate.

About you

You bring a well‑established, highly successful career in high‑value philanthropy, with:

• A proven record of securing seven‑figure and above gifts, and developed expertise in high‑value acquisition and relationship management.
• Experience in identifying, recruiting and managing senior volunteers, and working credibly with donors, board members, VIPs and ambassadors.
• Strategic leadership of senior fundraisers and teams, driving performance, culture and process change.
• Significant budget accountability (c.£1m+), high numeracy and the ability to interpret financial reports and KPIs.
• Excellent written and interpersonal communication skills; confident handling complex, sensitive and confidential information.
• Commitment to equity, diversity and inclusion, embedding inclusive practice across fundraising.

What we offer:

• Hybrid working between home and Chelsea with occasional travel to Sutton.
• Flexible working around our core hours of 10am to 4pm
• 27 days annual leave rising with length of service
• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
• Training, support and development opportunities
• Access to the blue light discount scheme and other discounts opportunities
• Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes

Inclusion Matters

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from people from all backgrounds and walks of life.

If this sounds like the opportunity for you, we’d love to hear from you.

Salary: £37,000 – £41,000 per annum (depending on experience)
Location: Reigate, Surrey (with some hybrid working)
Contract: Full-time
Occupational Requirement: Female, practising Christian
Closing Date: 23rd December
Start Date: Early February (notice periods considered)

Do you have the vision, leadership and compassion to transform the futures of women experiencing homelessness?

Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and South West of England.

We are now seeking an exceptional Women’s Homelessness Lead (Surrey) to shape and lead our specialist women’s homelessness service at Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is a rare opportunity to combine frontline leadership, strategic development, and church and community partnership building in a role with real depth, influence and impact.

About the Role

• This is a leadership role with both operational and strategic responsibility. You will:
• Provide leadership and line management to the Deputy Manager, Senior Administrator and a skilled team of support workers
• Lead the delivery of trauma-informed, strengths-based, person-centred support
• Develop strong partnership networks across local authorities, charities, housing providers and churches
• Shape the future of Keychange’s women’s homelessness strategy across Surrey
• Represent Keychange externally and explore opportunities for future service growth

At the heart of this role is a deep commitment to co-production, dignity, recovery, community and belonging.

Who We’re Looking For

You will bring:

• Substantial experience supporting or managing services for vulnerable individuals
• A strong understanding of trauma, safeguarding, risk and recovery-based practice
• Proven ability to build partnerships and influence across multiple stakeholders
• Excellent communication and leadership skills
• Confidence engaging with churches and Christian networks across traditions
• A values-led approach aligned with Keychange’s Christian ethos

Desirable experience includes:

• Managing accommodation-based services
• Existing Church partnerships across Surrey

Occupational Requirements
This role is subject to legal Occupational Requirements under the Equality Act 2010. The postholder must both a woman and a practicing Christian. These requirements are essential due to the nature of the role, including spiritual support, trauma-informed care for women, and active church partnership development.

What We Offer

• Salary of £37,000 – £41,000
• 25 days annual leave plus bank holidays
• Hybrid working (with 4 days regularly site or community based)
• Employee Assistance Program and Life Insurance
• Contributory Pension Scheme with matched employer contributions
• Ongoing personalised learning and professional development
• A supportive, faith-centered, values-driven culture

For more information about the opportunity and for details on how to contact us informally to discuss the role in greater detail before applying, please see the job pack attached to this advert.

How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience.

Recruitment Timeline

• Application deadline: 23rd December 2025
• First stage interviews (remote): First week January 2025
• Final interviews (in person): Mid-January 2026
• Start date: Early February 2026

Direct Marketing Acquisition Manager (Direct Response)

You will develop and oversee a specialist area of direct response marketing, taking responsibility for paid media activity resulting in giving and prize-led support, and the associated programme and products. You will ensure the highest standard of quality and compliance, across a diverse programme mix. You’ll manage significant income and expenditure budgets and deliver exceptional fundraising campaigns to drive an ambitious growth plan, accelerating progress towards a cure.

Collaborating with different teams across the charity, you’ll be planning, managing and delivering the direct marketing programme across a range of media including digital, TV, telephone, and print. Activities in the acquisition portfolio are diverse; from delivering an established, successful core programme to playing an important role in exciting cross-organisational projects.

You’ll work with a team of three across a range of channels, media and projects at the charity; speaking to range of audiences with one theme in common – compelling people to stand with us for a cure.

Key Responsibilities:

Programme and campaign management

· Lead the development and delivery of the direct marketing acquisition programme and strategy, with a particular focus on the direct response elements.

· To be responsible for reviewing and developing our Weekly Lottery Strategy to maximize income.

· Oversee the delivery of the direct response acquisition campaigns; ensuring they are in market on time, on budget and on brand.

· Deliver consistent, structured testing to ensure continuous improvement. Where appropriate and worthwhile, ensure testing is applied to all activity and reviewed with recommendations acted upon.

· Involvement in charity-wide projects and groups; putting supporters at the heart of what we do, as well as playing a key role in the delivery of our Fundraising & Marketing Strategy.

· Management of all key acquisition suppliers including routine reviews, briefing, optimisation and general relationship management.

· Annual planning of acquisition direct marketing; including input to operational planning and development of relevant marketing plans.

· Ensure the campaign planning and delivery cycle is adhered to across the team, and all stakeholders are well managed.

· Ensure routine end of campaign reviews and analysis (with suppliers as well as your own), with proactive adaptation of plans to optimise results.

· Ensure contingency plans and activities are in place to close any expected income gaps.

People management

· Management and development of a team of three, with two direct reports.

· Empowering team members to succeed and grow with clear, SMART goals and development plans in place.

· Complete routine 1-1 meetings and annual appraisals with direct reports.

· Developing a high performing team who work collaboratively across the charity.

· Agency relationship management across a variety of partners and suppliers, from building relationships and negotiating, to contract and routine performance reviews.

· Working closely with the Supporter Care and Data teams to ensure the acquisition activity and processes are well understood and that they can support the team as best possible.

Budget management and reporting

· Annual budgeting of direct marketing programmes and campaigns.

· Regular forecasting in line with the annual cycle, making recommendations around budget allocation and managing expectations throughout.

· KPI tracking, trend analysis and interrogation of results at all levels.

· Regular financial performance reporting.

· Programme optimisation to ensure contribution targets are met and contingency planning as required.

· Detailed reporting geared towards a longer-term view of performance, covering long-term & ROI modelling, lifetime value and considering supporter experience and engagement.

What we are looking for:

· Budget management experience – preferably across expenditure and income 

· Campaign management – specifically direct marketing campaigns

· Media planning experience – across a range of media types

· Agency management – including creative and professional acquisition fundraising agencies as well as others such as printers and market researchers

· Demonstrable people management experience

· Ability to understand complex data sets and compile meaningful reports and analysis

· Excellent attention to detail

· Strategic and critical thinking

· Getting the best out of people and agencies

· Understanding of compliance in direct marketing

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £44,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 4th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.