Delivery manager jobs in harrow, middlesex
Summary
We are looking to appoint a new Procurement Category Manager to lead the delivery of indirect category strategy, governance, and policies, and deliver significant value through market-specific strategic sourcing initiatives and supplier relationship management.
Procurement operates as a shared services function within the Finance Department, working collaboratively across the National Centres of Innovation (NCIs) to provide a comprehensive and cost-effective finance service. We are actively building a dedicated Procurement team to deliver value for money, enhance supplier and contract management, and implement a coordinated, best-practice approach to procurement.
This is a senior commercial role responsible for leading and developing strategic sourcing initiatives within your categories. You will provide expert category knowledge, focusing on strategic sourcing, content expertise, and delivering value (both in terms of price and total cost of ownership). Additionally, you will actively manage significant risks and supplier-related issues to ensure successful outcomes.
- Procurement Strategy
- Developing policies and processes
- Leading key procurement activity
- Reporting and compliance
- Broad experience of indirect procurement across Professional Services and IT Categories
- Confident and skilled in manipulating, analysing and interpreting large sets of data using Microsoft Excel.
- Experience in using e-procurement/purchase-to-pay (P2P) systems.
- Experience in project management and familiarity with recognised project management approaches (Essential).
- MCPIS qualified and has a good knowledge of contract law.
- Prince2 Certification or significant experience in running large-scale projects within a recognised framework (Desirable).
- A salary of £59,248 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Capital Project Manager – St George the Martyr, Bloomsbury
Salary: £50,000 p.a.
Contract: Fixed term to May 2027 (potential to extend)
Location: Hybrid – based at St George the Martyr, Queen Square, 3 days per week
Hours: Full-time (35 hours/week)
Annual Leave: 25 days + public holidays
Pension: Employer contribution of 3%
St George the Martyr, is an architecturally significant Grade II* listed church in Bloomsbury and an important part of London's Georgian and Victorian Heritage. We are seeking an experienced and highly motivated Capital Project Manager to lead the Development Stage of a major conservation and improvement project funded by the National Lottery Heritage Fund. This is a unique opportunity to shape the future of one of London’s most important historic churches and play a key role in its restoration and renewal.
About the Role
As a Client Project Manager, you will play a key role in the delivery of our vision for the future of St George the Martyr, including saving the church, classed as Heritage at Risk, and creating a welcoming, active and inclusive church that engages people traditionally under-served by heritage. You will be responsible for managing and coordinating all areas of the PCC’s activity in the Development Stage of the capital project, supporting a team of specialist consultants and the Design Team. Working closely with the Rector and Project Board, you will lead the internal and external project team, ensuring the Client’s interests are represented throughout.
About You
Key responsibilities include:
- Leading and managing all aspects of the capital project on behalf of the client.
- Coordinating and procuring the multi-disciplinary project team and consultants.
- Managing the project budget, reporting to funders, and ensuring compliance with funding agreements.
- Acting as the key liaison with stakeholders, funders, and the Project Board.
- Overseeing design development, procurement, risk, and programme delivery.
You will need:
- Strong project management skills, ideally with a recognised qualification (e.g., APM, RICS, PRINCE2).
- Experience delivering multi-million-pound, heritage-focused capital projects.
- Understanding of heritage and faith sectors, particularly Church of England contexts.
- Excellent communication, stakeholder engagement and facilitation skills.
- A strong commitment to inclusion and community involvement.
For a full understanding of the role and responsibilities, please see the job description.
We are an equal opportunities employer and welcome applications from all suitably qualified individuals
For every Londoner to encounter the love of God in Christ




The client requests no contact from agencies or media sales.
The Partnerships and Development Manager role will support delivery on Nest Insight's fundraising strategy and help develop and maintain our funding partnerships, working closely with a supportive and collaborative team.
They will be responsible for:
- Day-to-day management of Nest Insight’s funding partnerships
- Researching and identifying new funding opportunities and new relationships to cultivate
- Helping to develop and coordinate funding proposals and presentations
- Coordination of funder reporting
- Supporting delivery on branding and crediting commitments and development of fundraising messages and materials
- Managing payment and reporting processes
- Internal championing of funders’ requirements and objectives; looking for opportunities to overdeliver, in line with our mission and values.
We are open to discussing working patterns, including job share options.
We welcome all internal applicants to apply for our roles, regardless of your current working pattern or hours. We will aim to accommodate your request and match your current working arrangements.
Don't worry if you think you don't have all the key skills, it might be worth taking the few minutes to apply as we're good at spotting potential and offer a generous training budget.
Please download a full job description to find a full scope, deliverables, experience and personal attributes required for this role.
Reward and recognition
- A discretionary bonus scheme
- Reward and recognition scheme
- Enhanced auto enrolled pension – your contributions start at the default 5% while ours are higher at 8%. If you up your contributions to 6% we raise ours to 9%. If you contribute 7% or more we’ll contribute 10%.
- Income protection scheme – is an insurance benefit that provides you with income if you cannot work due to illness or incapacity.
Click here to see the benefits we offer at Nest.
Flexible and agile working
Everyone's personal situation is different.
To make the most out of hybrid working, we've introduced different ways of working, which include (subject to role requirements):
- hybrid of office (Canary Wharf, London) and home working (there will be an expectation to attend the office, once - twice a week, or more, as required)
- reduce or vary working hours
- reduce or vary the days worked
- work compressed hours
- job share
For more information about our recruitment process click here
Directorate/Department Overview
Nest Insight is a public-benefit research and innovation centre set up by Nest Corporation in 2016 to find ways to support low- and moderate-income workers to be financially secure, both today and into retirement.
We conduct rigorous, cutting-edge research, working collaboratively with industry and academic partners to understand the needs and behaviours of the new generation of savers created by the UK’s pensions auto enrolment system. We also consider how self-employed workers and others at risk of missing out on pension saving can be brought in. We use our data-driven insights into this wide range of financial challenges to identify and test practical, real-world solutions.
Together our team of around 25 delivers an ambitious programme of research, publications and events, sharing best practice, both nationally and abroad. The team is passionate about the work we do and proud of what we are achieving. We are innovative thinkers, not afraid to challenge the status quo. We work flexibly, creatively and collaboratively. We are committed to supporting each other to learn and develop.
Whilst Nest Insight is a business unit of Nest Corporation, we are responsible for raising our own operating budget through sponsorships, grants and in-kind support from organisations with similar research interests, goals and values.
By working in partnership with industry, academics, innovators and policymakers, and sharing our research widely and freely, we’re generating insights that could improve the retirement outcomes of millions of savers worldwide. With lots of exciting projects ongoing and in the pipeline, and plans to expand our reach significantly, this is an exciting time to join Nest Insight.
Organisational Overview
Nest is an award-winning workplace pension scheme, the largest in the country.
Set up by the government to give every worker in the UK somewhere to save, our first-class responsible investment practice and governance are the backbone of what we do, supported by all the functions you’d expect to find in a thriving business. We’re committed to creating a workplace where you can be your authentic self and offer an inclusive and flexible working environment.
Diversity, Equity and Inclusion
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of their age, disability, gender identity, marital status, national origin, pregnancy or caring responsibilities, race, religion/belief, sex, sexual orientation or socio economic background.
We also recognise the importance of diversity of thought and other forms of neurocognitive variation.
Nest is a Disability Confident Leader, which is the highest level of the Disability Confident Scheme. If you have disability, declare that you’re applying through the scheme and meet the minimum criteria for this role, we aim to invite you to an interview. However, there may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.
Please note that this advert may close early if we receive a sufficient number of satisfactory applications.
If you have any difficulty in sending your application or need the application pack in an alternative format, or you require any reasonable adjustments please contact: [email protected].
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
Brief role description:
The Communications Manager will play a key role in sharing the inspiring and powerful stories of our clients and the wider military community we support across the UK. They will be responsible for securing high-profile, meaningful media coverage that raises awareness of our mission to provide life-long, life-changing support, employment and training opportunities to Service leavers, veterans, reservists and their families. As we mark our 140th anniversary, this is a pivotal time for the Communications Manager to develop and deliver an integrated communications strategy across PR, traditional and new media, social media, and public affairs. Reporting to the Head of Brand and Communications, you will work closely with the Marketing Manager and the Community Engagement Manager and their teams to ensure consistent and aligned messaging across all marketing and
communication activity.
Interested? Want to know more about the Charity? Please visit the Charity Website
Eager to know more the role? Have a look at the Job Description attached.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Wednesday 14 May 2025.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
Heard is a multi-award-winning charity working at the intersection of storytelling and social justice. For over 15 years, we’ve inspired content and communication that shift public perspectives and drive real-world change on issues such as climate change, migration, trans rights, and more. Our work supports people to create compelling narratives that move hearts, change minds, and spark action.
We’re looking for a passionate and creative programme manager with TV experience to join our Climate team and lead the television strand of our Climate Stories That Work programme.
As programme manager, you’ll work closely with broadcasters, production companies, writers, and creatives to spark climate stories that resonate with audiences and inspire action.
You don’t need to be a climate expert. What matters most is that you understand how great TV gets made and that you're motivated to help translate climate and sustainability themes into narratives that people genuinely want to watch.
You’ll oversee the TV-focused work of the climate programme from concept to delivery. That includes shaping strategy, running story consultations, developing creative decks, facilitating workshops, and building partnerships that bring impact both on-screen and behind the scenes. You'll also play a key role in connecting climate issues with entertainment, working alongside campaigners, public figures, and cultural influencers to develop meaningful, relatable stories.
You’ll be supported by the senior programme manager, programme coordinator, and a network of consultants to ensure smooth delivery. You’ll also contribute your insights and experience to the executive team, helping guide the future direction of the programme.
At Heard, you’ll be part of a forward-thinking, creative, and supportive team. If this sounds like a fit for you, apply now!
OVERVIEW
Job Type: Fixed term contract (until 29 May 2026 with possibility of extension)
Working: Full time (35 hours per week, not including breaks)
We’re ideally looking for someone full-time, but we’re open to part-time or flexible options for the
right candidate.
Reporting to: Senior Programme Manager
Based at: Heard, The Green House, 244-254 Cambridge Heath Road, London, E2 9DA. Hybrid -- Staff are able to work from home for part of their week, and are required to be in the office for 2 days a week as we think it is important to stay connected as a team.
Salary: £36,720 pro rata
Staff benefits: 7.5% pension contribution and salary sacrifice scheme, 30 days holiday (pro-rata) plus bank
holidays, mentoring scheme, annual training budget, and hybrid working.
See job description for full details.
Heard is a charity working with people and the media to inspire content and communication that changes hearts and minds.
The client requests no contact from agencies or media sales.
This role plays a key part in the planning and delivery of capital projects programme across the Estate, by supporting the Deputy Head of Building & Facilities. The post holder will be responsible for the day-to-day delivery of the project programme, including project managing the larger and more complex capital projects.
The successful candidate will be a highly skilled project manager with experience planning and delivering projects within the historic environment, cultural sector, and on sites open to the public. They will have a strong background in working as part of a wider estates team, with a solid understanding of estates management, project planning, and delivery.
The ideal candidate will be highly motivated and able to demonstrate a proven track record of successfully managing and delivering multiple projects simultaneously.
This post offers the successful candidate to bring innovation and experience together with a systematic approach to problem solving to achieve the most efficient and cost effective methodology of undertaking work within an historic building, with an emphasis on protecting the nations collection of European art.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lia's Wings are looking to appoint a Fundraising Manager into a brand new role, at an incredibly exciting time for the charity. As the only aeroplane ambulance charity for children in the UK, we are experiencing a period of phenomenal growth, with incredible opportunities and potential for fundraising.
Being responsible for the management and delivery of our challenge events, special events and community fundraising activities, this role will involve working with some of our most committed supporters on a series of engaging (and fun) events that are continuing to grow year on year. The Fundriasing Manager will also be expected to support our corporate partners, and engage with our Family Fundraising efforts, giving them the opportunity to meet, and work with our incredible beneficiaries first-hand.
A hybrid role: this post will be mostly remote but will involve travelling to regular (fortnightly) team meetings in central London (Zone 1), or, our operating base at Biggin Hill Airport, and, to manage events across the UK throughout the year.
The perfect candidate for this role will have experience of managing various types of fundraising events, but first and foremost, we are looking for a consummate fundraiser who is passionate about stewarding fundraisers. We are looking for a fundraiser who can think outside the box, solve problems, and support supporters, donors and fundraisers of all levels, to ensure we maximise every opportunity we receive.
Reporting to the Head of Fundraising, this role will be integral to the growth of Lia's Wings, and is a fantastic opportunity for someone looking for a role at a small charity, where their efforts will make a real difference.
Over the last year we have had more people than ever before hoping to fundraise for Lia’s Wings, which has given rise to some fantastic new events being created (led by the charity), alongside several wonderful community-led partnerships with schools and social clubs around the UK.
Every year we also have a great uptake in classic charity challenges taking place both in the UK, and overseas, including the London Landmarks and Royal Parks Half Marathon, and the Berlin and Chicago Marathons. We have also had great success delivering our own, bespoke charity challenges, which we hope will continue into the future. For 2025, we are due to complete the second instalment of an annual Lia’s Wings Overseas Cycle Challenge, a Shark dive, Skydive and three peaks challenges, amongst many others, which this role would be expected to lead on, and develop for years to come.
Corporate Partnerships are one of our key income streams, with employees from dozens of companies supporting our events efforts. As well as managing these events, there would be a certain level of devolved account management with these partners, with the post holder becoming the primary point of contact for those firms.
We also have a growing network of community groups – including schools and social groups – who want to support Lia’s Wings as a partner charity. It is an area we would love to expand, with this role being crucial to the ongoing development of these areas.
And finally: for the past two years we have we also hosted a seasonal thank you party each Christmas (our “Jingle and Mingle”) which we hope will be another fantastic opportunity that can be developed by the right person in this role, as a real jewel in the crown of our events portfolio.
Key Responsibilities
- To manage our Challenge, Community, and Special Event fundraising streams, to achieve set targets.
- To grow income sustainably from our existing portfolio of events, ensuring continued high performance, engagement, and participation.
- To design, develop, and deliver new events that are suitable for our primary supporter audiences, alongside the Head of Fundraising.
- To effectively steward fundraisers to ensure an excellent supporter experience (resulting in positive fundraising performance, and repeat year on year participation), including appropriate thanking and recognition, reporting, and feedback on outcomes of events.
- To assume account management responsibility for smaller corporate and community partnerships (primarily engaged with the charity through events fundraising)
- To ensure a strong (in-person) team and volunteer presence at events.
- To support the Head of Fundraising on the delivery of our Corporate and Community Partnerships.
- To support our Family Support Team with the delivery of our Family Fundraising programme
- To build strong relationships with existing and potential stake holders, including event committees, and Trustees of the charity.
- To proactively manage event income and expenditure budgets, monitoring and reporting to the Head of Fundraising to support forecasting and budgeting processes, including monthly reconciliation.
- To manage all stock, consumables and promotional items related to these areas of fundraising.
- To maintain comprehensive recording-keeping relating to these areas of fundraising with existing tools including our CRM system, Salesforce.
- To attend fortnightly team meetings (in person) in London, and to attend other compulsory training days or events as required
- To support the Head of Engagement in preparing digital assets, including news pieces, photography, videography, and fundraiser case studies for our website and social media
- To ensure all practices meet statutory legislation requirements including the Data Protection Act, and Fundraising Code of Practice.
- To undertake any other duties appropriate to the post that by be required by the Head of Fundraising, including supporting the fundraising team with other in-person events throughout the year as they arise.
- At all times, to act as a role model, representing the vision and values of Lia’s Wings.
This will be a fast-paced role, and no two days may be the same, but, you will be able to go home every day knowing that you have changed, and saved the lives of children across the UK!
The charity requests no contact from recruitment agents at this time.
The UK's only aeroplane ambulance charity: ensuring British children can access lifesaving and life-changing medical treatments when in urgent need.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are Guts UK Charity?
Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.
We are the only UK charity funding research into the digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.
Our mission is simple: to improve the lives of millions of people affected by digestive conditions
The role of Finance Manager
The Finance Manager will oversee the finance operations and lead on the preparation of management accounts, budgets, funding requests and internal and external reporting. The Finance Manager plays a crucial role in helping the Board and leadership team understand their performance and their ability to deliver an ambitious growth plan over the next five years. This job presents a great opportunity for someone experienced with charity management accounting and reporting who has a keen eye for detail and process improvement and a desire to be part of a charity that’s only going to get bigger and more influential!
Our ideal candidate will:
- Have significant experience with finance operations, management accounts, reporting and budgeting in a charity or NFP organisation
- Have a sound understanding of accounting practices, policies and Charity SORP
- Have experience supporting with the financial aspects of trust, grant and partnership applications
- Want to work hands-on as part of a small, dynamic team
- Have a passion for our cause, and a desire to advance the work that we do as a charity
The Finance Manager is one of just 3 members of the Finance & Operations team including the COO and the Finance & Administration Officer. We’re looking for someone dynamic and driven who likes to work autonomously, solve problems pragmatically and plan and organise their time effectively.
Location
We have offices in London and Huddersfield which are easily accessible by road or public transport. We support hybrid working but attendance in one of the offices [dependent on your location] is required on an average of 1 day per week. If you are interested in the role but have queries about office-base requirements, please contactus to discuss.
Please see the attached detail job pack for further information and how to apply.
Our vision is of a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support they need




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title:Community Fundraising Manager
Salary:£38,000 - £40,000
Responsible to:Head of Partnerships, Ruth Strauss Foundation
Accountable to: Board of the Ruth Strauss Foundation
Hours per week: Location:Monday-Friday 9.00am – 5.00pm
Hybrid: minimum 2 days a week in London office
The Role
We are recruiting for a Community Fundraising Manager to join our Fundraising team. The role will be instrumental in the Foundation’s engagement with different communities and building fundraising partnerships across a range of community audiences, including youth and education, sports clubs, community groups and individuals doing their own activities. You will be responsible for growing our existing community products such as Turn Cricket Red as well as introducing new products and initiatives to generate growth in Community Fundraising. Part of a small team, you will develop key relationships within the RSF network of supporters, suppliers and delivery partners and manage a portfolio of events and activities for a range of supporter groups.
Key Relationships:
- Head of Fundraising
- Head of Partnerships
- Supporter Care Executive
- Schools Lead/Schools Manager
- Cricket clubs
- Schools/universities
- Community groups
- RSF individual supporters
Role Profile:
Reporting to the Head of Partnerships, your role will focus on:
- Managing and growing the Ruth Strauss Foundation Turn Cricket Red Campaign, working with schools, sports clubs and Universities
- Creation of new RSF owned community fundraising events/activities/products
- Managing RSF third party events-London Marathon, Westminster Mile, professional athlete testimonials, galas and dinners
- Work closely with the Ruth Strauss Foundation School Programme Lead to maximise schools community fundraising
Key Responsibilities:
- Develop and deliver the Foundations community fundraising strategy and community fundraising activities and campaigns
- Develop and implement a varied portfolio of events and community fundraising activities to meet agreed objectives, all of which reflect the spirit of the Ruth Strauss Foundation
- Ensure, with the wider Fundraising team, we meaningfully engage different communities with RSF
- Ensure relevant processes and policies are in place to deliver a successful, profitable community fundraising programme
- Oversee the management of fundraising systems, processes, and platforms in order to create the best possible experience for donors and participants
- Develop a robust supporter journey for community fundraisers which leaves them with an excellent supporter experience and generates a lifelong relationship with RSF
To achieve these objectives the post holder will be expected to:
- Plan, budget, attend and coordinate an annual community fundraising and events calendar with set objectives, budgets and KPIs for each activity
- Regularly review the performance of fundraising activities/events and products, make recommendations for improvement, and support decision-making regarding fit of new opportunities for the foundation
- Project Manage the delivery of the community fundraising programme at RSF, leading on activity working group meetings, coordinating with key stakeholders to ensure campaigns, activities and events are managed efficiently
- Work closely with the schools lead and school manager to grow our schools fundraising programme – working collaboratively so the training programme objectives are also met
- Develop a long-term growth strategy for Turn Cricket Red – focused on maximising current opportunities as well as diversifying to increase our reach
- Deliver high value supporter stewardship to increase lifetime value and impact of their fundraising
- Build and maintain a variety of community relationships across varying stakeholders and seniority, ensuring opportunities for growth are maximised
- Alongside the team, co-ordinate event/activity logistics including but not limited to sales, bookings and liaison with supporters and suppliers, material production, promotion, set up, and delivery
- Oversee relationship with key providers of event fundraising mechanisms such as online donation platforms, auction platforms and text to donate services
- Work with colleagues to ensure all events are adequately supported with staff, volunteers and hosts, and that all stakeholders receive appropriate training/ briefing and post event debriefs
- Work with the Head of MarComms and Digital to produce engaging fundraising collateral and information for event and community supporters including pre and post event communications/marketing collateral, working with external production companies where required
- Ensure all events and activities are compliant with fundraising code of conduct, GDPR and other event processes/policies
- Oversee the use of the CRM system to ensure data is recorded in compliance to Data Protection and GDPR and maximises output for supporter journeys
- Use sector trends and audience analysis to direct strategy and ensure that RSF remains innovative and at the forefront of Community fundraising
This Job Description reflects the duties of the post as they exist at this time and may be subject to changes based on the needs of the Fundraising Department. The post-holder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required.
What we are looking for:
- Experience of designing and delivering successful Community fundraising events and activities
- Excellent organisational and administrative skills including budget and project management
- Ability to build excellent relationships especially with supporters, partners, ambassadors and suppliers
- Strong team player and project leadership, ensuring clear and regular communication with the RSF team and stakeholders as appropriate
- Ability to keep calm under pressure and maintain a clear head, anticipating risks and problems
- A willingness to adapt and be flexible. There are often new projects, changing priorities, and new processes that you will need to embrace
- Ability to undertake travel, including overnight stays where necessary
- Competent user of Word, Excel, PowerPoint, and experience of CRM systems
Desirable
- Experience delivering nationwide community campaigns
- Competent user of client / supporter databases
How to apply:
We are committed to being an inclusive workforce that fully represents many different cultures, backgrounds and viewpoints. We welcome applications that help us in our mission to be a place where you can be yourself and thrive.
Please share your CV and a covering letter that is no longer than 2 sides of A4.
Interviews will be planned as applications come in. Application process may close early.
If you have any queries on this role, please get in touch.
We take your privacy very seriously and promise to keep your details safe. Check ourApplicant Privacy Policy to find out more.
About the Ruth Strauss Foundation
In early 2018, Ruth Strauss, the wife of Sir Andrew Strauss the former England cricket captain, was diagnosed with an incurable lung cancer that affects non-smokers. Ruth died on December 29th 2018; she was 46 years old and mother to two children, then aged 10 and 13.
In her memory, Sir Andrew has launched The Ruth Strauss Foundation to:
- Provide professional emotional support for families when a child is facing the death of a parent
- Facilitate collaboration and influence research in the fight against non-smoking lung cancers
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
As one of two Regional Programmes Manager, you’ll inspire and lead a team of Senior Programmes Officers and Kinship Family Workers to effectively deliver high quality support services for kinship families across Greater London, the South of England and the Midlands.
You’ll do this by working in close collaboration with local authority teams who have commissioned our services and other funders where appropriate.
You’ll have accountability and ownership for ensuring we deliver impactful services for kinship carers and that we meet targets for our commissioned services. Working collaboratively with our other managers in other services, you’ll ensure we’re delivering high impact programmes.
You’ll ensure your team have real clarity and direction on their role and responsibilities - encouraging curiosity, learning and solutions-focused thinking. As a leader in the organisation, you are a key model for the team.
Your team will deliver the following programmes:
- Kinship Connected – in-person one-to-one support and support groups in the community
- Kinship Reach – remote one-to-one support and virtual support groups
- Kinship Ready – online workshops to prepare new and prospective special guardians for their role, as well as wraparound one-to-one support (in one local authority)
You will also manage a new role of Grants Officer - London, funded by the Aviva Foundation.
As one of our deputy safeguarding leads, you’ll be part of our key safeguarding structure. This means you’ll take ownership to make sure our people feel confident and well supported to demonstrate best practice and making sure safeguarding is everyone’s responsibility.
Key responsibilities include:
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Oversee the day-to-day running of programmes, supporting mostly home-based Senior Programmes Workers and Kinship Family Workers to ensure high quality, consistent and impactful programme delivery.
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Meet performance targets as directed.
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Create and keep developing processes and systems which support consistency across all programmes, ensuring good quality documentation and manualisation on Notion.so
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Develop quality assurance frameworks with other service managers and directors.
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Support your team to establish and deliver in-person and virtual peer support groups regionally and generate engagement with kinship carers.
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Line management and supervision of Senior Programmes Workers and Kinship Family Workers as required.
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Actively encourage personal development and support staff to deliver key targets and outcomes and ensure high levels of wellbeing.
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Work with the Director of Services and Digital, Head of Programmes and the Business Development team to develop proposals and present to local authorities to secure commissions.
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Manage the delivery of commissioned contracts through collaborative relationships with local authorities, ensuring targets are met.
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Manage the programmes and services within budget, in accordance with Kinship’s financial procedures and ensure the reporting of progress in line with funder requirements.
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Work actively and positively with other managers within Kinship to ensure sharing of best practice, problem solving, relevant connections and consistency of delivery across England and Wales.
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Act as a deputy safeguarding lead at Kinship
Essential requirements include:
- Substantial experience in managing a regional service or programme with high quality outputs (national experience desirable but not essential).
- Substantial experience of managing, developing and evaluating effective and innovative services for families experiencing crisis and experience in reaching ‘hidden communities’ and a commitment to equity, diversity and inclusion.
- Experience of leading and managing continuous improvement in changing contexts.
- Experience of governance and managing risk on high profile service delivery.
- Experience of ensuring that services are designed and led with user needs at the heart, ensuring that the voices of our kinship carers inform ongoing design and development of our programmes.
- High quality digital and data literacy and using technology to help us to be better in our processes. You’ll have to own Salesforce and be a massive champion for the team. You will be accountable for ensuring they use it well.
- Substantial experience of leading high-performing service teams including managing wellbeing, development and performance.
How to apply
In place of a cover letter, you will be asked to answer the following five questions, alongside providing your CV. Please keep your answers to a maximum of 250 words.
- Tell us why you’re interested in working for Kinship in this role and what experience you bring that would make you successful? This is an opportunity to tell us about you, your experience and your values.
- Please give an example where you have managed a successful regional programme or service (this could also be national). Please include scale, key performance indicators and outcome. What made it a success?
- What makes you a great team manager? Give one example of how you have supported teams and individuals to flourish and one example when you have had to step in to address behaviour or performance issues. (This is an opportunity to share your enthusiasm for supporting others to develop and deliver to a high standard. You can share evidence of how your approach has worked and how you’ve tackled challenges and difficult conversations along the way).
- Quality assurance and consistency is key to making sure our programmes deliver impact for our kinship carers. This includes ensuring your team are following processes, using our case management system effectively and have the tolls to do their role. Please describe how you would approach this at Kinship using a previous example.
- In this role you will be a deputy safeguarding lead at Kinship. This is a key role, the lives of kinship carers are incredibly complex. Give one example of a safeguarding situation that required your response in a previous role. Explain what your rationale and thought process was. How did you hold appropriate boundaries and progress actions to effectively safeguard vulnerable children and adults?
Key Dates
- Application deadline: Wednesday 30 April, 9am
- First interview: Online – Tuesday 6 May
- Second interview: In person (Vauxhall, London) – Tuesday 13 May (travel expenses covered if required)
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
We are made by and for our community of kinship carers. Like family, relationships run deep. And we hear their experiences; for too long they have been isolated without the help they need.
We support, advise and inform kinship carers. Connecting them so they feel empowered. Because a child needs the love and warmth of a thriving family.
We develop research, campaigns and policy solutions. Creating positive change across society. Because for kinship families, love alone is not enough.
Through our work we harness frustrations to fuel passion for change. And tough experiences to inspire ideas that transform lives.
And as we see momentum building, we keep using evidence to demonstrate the value of kinship care. Helping kinship carers navigate challenging circumstances. Believing in a child’s potential.
Join us. Together, let’s commit to change for kinship families.
• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
At Camden Disability Action, we believe in a radically inclusive world where difference is embraced, and no one is disabled by society. We empower and support Disabled individuals and communities through grassroots initiatives, ensuring that Disabled people lead in all aspects of life. Our work is rooted in the Social Model of Disability, challenging systemic barriers and flipping power dynamics to create meaningful, lasting change.
About the Role – Empowering Disabled Leaders
We believe that Disabled people should be at the forefront of shaping their own futures. That’s why we are looking for a passionate and experienced Leadership and Coaching Manager to lead and grow our Leadership Programme.
This is a unique opportunity to support and develop Disabled Leaders who are actively transforming their communities through user-led projects. You’ll be at the heart of flipping the power, ensuring that Disabled individuals are equipped to take charge of their leadership journeys, break down barriers, and drive real change.
The successful candidate will lead our Leadership Programme, provide coaching and mentoring, and help create a sustainable future for Disabled Leaders. You’ll be part of a dynamic team in an inclusive environment where Disabled people set the agenda and define their own leadership.
What You'll Do
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Lead and expand the Leadership Programme, flipping the power by ensuring Disabled people lead the change they want to see.
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Provide one-on-one coaching and group mentoring for Disabled Leaders, helping them break down barriers and develop their leadership potential.
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Design and deliver leadership workshops, creating more opportunities for new Leaders to grow and succeed.
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Manage a team of 4 Disabled staff members, fostering an environment of leadership development, collaboration, and co-production.
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Collaborate with senior management to align leadership initiatives with CDA’s strategic goals, ensuring Disabled voices are central to decision-making.
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Work alongside the Operations Manager to oversee budgets and help Disabled Leaders secure funding for their projects.
The client requests no contact from agencies or media sales.
Elrha is a global organisation that finds solutions to complex humanitarian problems through research and innovation. We are looking for a Senior Innovation Manager (Scale) to join our Humanitarian Innovation Fund (HIF) team on a fixed-term contract until 31 March 2026.
In this role you will ensure high-quality, impactful innovation delivery while positioning Elrha as a global leader in humanitarian innovation. You will be responsible for the provision of strategic technical insights in the design and delivery of focused innovation initiatives and drive the strategic development and integration of innovation methods across our work.
If you have substantial experience in innovation delivery and practice, with a focus on impact, we are keen to hear from you. We welcome applicants with development, social and humanitarian innovation experience.
Your application will need to demonstrate:
- Substantial experience in innovation delivery and practice roles, including leading the design and delivery of innovation programmes with a focus on impact at scale.
- Deep technical knowledge of innovation theory and practice, specially including the area of scaling of innovation
- Proven understanding of the humanitarian and/or development system, including the challenges and key stakeholders within the sector(s)
- Excellent representation skills, including extensive experience facilitating workshops, speaking at events/meetings, and communicating effectively in a range of formats
- Track record of published research, guidance and tools on innovation theory and practice (academic and/or grey literature)
- An interest in the humanitarian or development sectors, ideally demonstrated through academic qualifications and/or paid or voluntary work.
Experience of working with grant making processes and systems would also be an advantage.
If you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we'll give you every opportunity to succeed.
We offer:
- Remote working as standard – staff can access office bases in London, Cardiff, Edinburgh and Manchester if required/ appropriate. We expect staff to attend team meetings and away days in person as required.
- As standard we work 35 hours per week. We are also happy to discuss flexible working patterns and many of our staff work non-standard working hours.
- Our benefits include minimum 5% employer pension contribution (3% employee contribution), life cover, organisational sick pay, family friendly pay and leave schemes; 26-day basic annual leave entitlement with incremental increase depending on length of service (plus bank holidays), opportunities for learning and development, a comprehensive Employee Assistance Programme (EAP) and retail discounts platform.
- Please read through the Information for Candidates document for further information about working at Elrha including information about Our Values, Strategy, Benefits and Salaries.
Note for applicants:
- Candidates must have the independent right to work in UK, and be resident in the UK, at the time of appointment as we are unable to support visa sponsorship for this role.
- Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you. Applications without this information will not be shortlisted.
- Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes.
- We reserve the right to close the advert early should we receive a very high volume of applications.
- We do not use recruitment agencies.
Closing date: 11:59am Thursday 8 May 2025
Interview date: Thursday 22 May 2025
A global organisation that finds solutions to complex humanitarian problems through research and innovation.




The client requests no contact from agencies or media sales.
Are you ready to lead a project that makes a difference?
Join the Royal College of Radiologists (RCR) as our E-learning Project Manager for the Radiology Integrated Training Initiative (R-ITI) — and help shape the future of radiology education across the UK and beyond.
We’re redeveloping one of the most respected radiology e-learning programmes in the world — R-ITI — and we need a driven, strategic and organised Project Manager to bring it to life.
In this 18-month fixed-term role, you’ll oversee the full lifecycle of over 300 digital learning modules. You’ll collaborate with the Learning Development Manager, the Learning Technologist and the e-learning faculty comprising Subject Matter Experts (SMEs – who are doctors) while undertaking the project to relaunch these essential resources on our new Learning Management System (LMS).
You’ll not only be supporting radiologists in their professional development but you’ll also play a key role is helping ensure the offering is financially sustainable, enabling us to reinvest in growing our influence and impact globally.
What you’ll do
- Oversee the entire life cycle of selected R-ITI modules marked for redevelopment, from establishing SME groups to review and update content, to working with learning technology colleagues to produce and publish them on time and within budget on RCR’s LMS.
- Collaborate with stakeholders to define project goals and objectives and provide support to the working groups whilst they redevelop the modules.
- Develop detailed project plans including timelines, milestones, deliverables, and resource allocation.
- Be responsible for overall quality control of newly developed content by working collaboratively with SMEs and learning technology colleagues to create accurate, engaging and effective e-learning content for our members.
- Lead cross-functional teams consisting of SMEs, internal or externally sourced e-learning developers, designers, and quality assurance testers.
- Be the main point of contact for stakeholders, providing necessary support, troubleshooting queries and ensuring strategically sound decisions are made.
- Manage project budgets and promptly report any potential spending variances to the Learning Development Manager.
What you’ll need
- Excellent project management skills with evidence of delivering complex projects to the highest of standards, on time and on budget
- Experience of working with busy stakeholders, especially those who work on a voluntary basis
- Experience of developing e-learning content and working with digital learning platforms
- Experience of collaborating with doctors or other medical professionals would be advantageous
- Excellent interpersonal and teamwork skills to help negotiate, solve problems, and share knowledge with all stakeholders where needed
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (up to 60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Position: Head of Product and Systems Management
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our Product and Systems Management team are responsible for: defining our product vision; setting the product strategy; and executing on it by delivering new functionality that meets customer needs and supports business goals.
Across all of our products our Product and Systems Management team cover the following areas:
- Being fully responsible for the provision and management of the system
- Owning the list of user requirements. These are known as product backlog items (PBIs) and are drawn from user group meetings/discussions. These PBIs are then scheduled for build and release.
- Manage the relationship with any external support companies for the relevant products and interconnected products and systems including accounting online, bank checking and deduping systems.
- Manage the data cleanliness, accessibility, availability and retention in accordance with our data governance and security policies particularly the information and data management framework. And develop and maintain automated processing of bulk data.
- Enshrine continuous improvement into the use and development of our Products.
Our use of Product Management comprises of all of our critical business systems (Finance, HR, Intranet, Microsoft end user applications).
Our Head of Product and Systems Management plays a crucial role in the development and delivery of our Product and Systems Management. This role is also responsible for defining and delivering the Product and Systems Management team’s strategy/roadmap and ensure they are delivered.
For this role we’re looking for:
- Expert level experience of managing a Systems Support Team
- Expert experience of Product Management
- Experience of managing external stakeholders and 3rd party suppliers effectively
Closing date for applications: 9:00am on Thursday 15 May 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
About This Job
Are you passionate about digital transformation and supporting the delivery of impactful projects? As a Project Support Officer within Cadet Digital Services, you will play a vital role in ensuring the successful implementation and adoption of digital systems across the Cadet Forces.
Working closely with the Project Manager and key stakeholders, you will assist in the coordination, planning, and execution of digital initiatives, ensuring they align with operational needs. Your role will involve gathering and refining user requirements, supporting system rollouts, and contributing to digital training programmes that equip personnel with the skills to effectively use our platforms.
You will have the opportunity to engage with volunteers and staff nationwide, delivering support through a mix of in-person sessions, webinars, and online learning resources.
If you thrive in a dynamic and fast-paced environment, enjoy problem-solving, and are keen to make a difference in the digital landscape of the Cadet Forces, this role is for you.
Responsibilities
· Provide support and assistance to the Project Manager to ensure the successful implementation and operation of digital projects.
· Consult with employees and volunteers to gather, document, and refine requirements for projects, ensuring alignment with operational needs and objectives.
· Attend meetings, conferences, and stakeholder engagements as required to provide updates, gather feedback, and contribute to strategic discussions.
· Develop and maintain training materials, including manuals, eLearning modules, and instructional videos, ensuring they reflect the latest system updates and compliance requirements.
· Schedule and manage training sessions effectively to maximise participant engagement and learning outcomes.
· Deliver training sessions to a diverse audience nationwide using various methodologies such as in-person workshops, webinars, and self-paced online courses.
· Foster a knowledge-sharing community among users to encourage collaboration and problem-solving.
· Undertake any other tasks as required to support the digital projects team and training initiatives.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 18th May 2025.
Interviews will be held (virtually) during the week commencing 26th May 2025.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.