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The Youth Endowment Fund
Evaluation Manager
Reports to: Senior Evaluation Manager
Salary: £44,100
Contract: 24 months full-time (Fixed Term Contract).
Location: Central London, Hybrid*
Closing date: 5pm on Monday 22nd June
Interview dates: Week commencing Monday 6th July
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don’t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn’t have to be this way.
The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed. We then need to work with the right people that can make change happen, across systems, policies and practice, to have a real impact on reducing violence affecting children’s lives.
The evaluation team designs and implements the processes which assess the evidence for the fund’s various funding rounds. The team is also responsible for assessing, appointing, monitoring and the quality assurance of complex and rigorous impact evaluations from experts in the field.
As an integral member of our evaluation team, you will be part of making sure we make the best decisions about what we fund, design and execute the evaluations to learn from it about what works to prevent youth violence.
Key Responsibilities
The core of your job is to ensure that we commission and deliver high-quality evaluations so that we can find out the very best ways to prevent young people and children from becoming involved in violence.
As an Evaluation Manager, you will:
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Support the evaluation team to design and implement the processes for assessing the quality of evidence underpinning applications organisations make for funding.
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Provide recommendations on which applications should be approved for funding based on your assessment.
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Choose the best evaluation partner for each project.
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Lead the development of the evaluation design with grantees and evaluators.
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Review regular monitoring reports from evaluators and provide approval for payments, making sure their milestones are effectively achieved, and the work stays on budget.
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Serve as the main point of contact for the evaluation partner, providing a rigorous review and feedback on the report and ensuring that it is an accurate reflection of the learnings from the project.
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Support the evaluation team in the development of the principles and protocols we need to deliver robust and respected evaluations.
About you
You’re this sort of person who is:
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Committed to preventing young people and children from becoming involved in violence: You’re passionate about the impact of prevention and early intervention. You don't want your days to pass without making a difference.
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Experienced in evaluation: You have a strong knowledge and technical expertise in evaluation methodologies, including the ability to critically appraise the design of randomised control trials and related approaches.
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Really know what makes great research and quality evidence: You can design and draft high-quality research proposals, including the sample, measurement and analysis. You’re confident in assessing the quality of evidence that underpins interventions and can guide decisions on grant applications.
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An excellent communicator: You can produce technical documents that accurately report methodological and statistical information. You will combine this with experience of communicating complex evidence and analysis in a simple and accessible format to non-experts.
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Highly organised and likes working in a team: You have excellent project and time management skills with the ability to deliver high-quality work in a fast-paced environment. You’re a valuable addition to any team by supporting others and working collaboratively. You’re flexible and able to work on your own initiative.
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Committed to equality, diversity and inclusion: You believe and act in a way that celebrates and encourages a range of experiences, views and values.
You may have, but they are not essential:
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Good knowledge and understanding of crime, serious or other relevant areas. This could include areas such as such as RSHE and harmful relationship behaviours, child development, parenting or children’s mental health from fields such as psychology, neuroscience or education research.
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Experience of commissioning evaluation or designing your own research: This includes managing research and analysis from external contractors. Experience designing and carrying out your own research would be an asset, as would experience in the ethical review process.
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Great quantitative analysis skills: This includes experience using advanced analytical software such as R, Stata or SPSS
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Knowledge and understanding of intervention and prevention science
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Knowledge and experience of evidence synthesis: You know the different approaches and have carried out your own evidence synthesis projects.
While it’s not a criterion, we’re especially interested to hear from applicants who have experienced youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Hybrid Working Details
The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
To Apply
To apply, please send a CV, answer the applications questions below, and complete the monitoring form by clicking on the "Apply for this" button by 5pm on Monday 22nd June.
When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
- Tell us about why you want to work at the Youth Endowment Fund, and any experience you have that demonstrates your commitment to preventing youth violence.
- Tell us about your experience in designing, commissioning and managing evaluations. We’re particularly interested in hearing about the methodologies and tools you’ve used to ensure evaluations are rigorous and produce robust evidence.
- How do you ensure that your work – whether technical analysis or collaborative evaluation management – is inclusive and accessible?
Interview Process
Shortlisted candidates will be sent a technical task to complete before the interview. Interviews will take place on Monday 6th or Tuesday 7th July 2026.
PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.
Benefits Include
- £1,000 professional development budget annually
- 28 days holiday plus Bank Holidays
- Four half days for volunteering activities
- Employee Assistance Programme – 24hr phone line for free confidential support • Volunteering days - 4 half days per year
- Death in service - 4 times annual salary
- Flexible hours. Core office hours 10am – 4pm
- Financial support including travel and hardship loans
- Employer contributed pension of 5%
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.
We are looking for a dedicated and passionate manager to fill our Operations Manager post in West Yorkshire. You will oversee the West Yorkshire contract, ensure compliance against key performance indicators and manage the Team Leader and senior staff. You will have experience of working within a similar role, preferably within the voluntary sector and with a knowledge of the criminal justice system.
This is a full time hybrid role with an office base in Wakefield and the expectation to travel across West Yorkshire as part of the role. There may also be an occasional requirement to travel within Yorkshire and the Humber and occasional wider travel to attend events or other offices.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As an Operations Manager you will oversee the successful running of the West Yorkshire contract ensuring that we are meeting our contractual requirements and continually improving.
Key Responsibilities include:
- Ensuring the delivery of excellent services for victims of crime promoting a clear person centred and trauma informed approach
- Ensuring compliance against key performance indicators, contractual and internal requirements
- Responsibility for the line management of team members including recruitment, training and development, supervision and support
- Work collaboratively with internal stakeholders across Victim Support
- Undertake data analysis, service audit and report presentation to improve service and showcase best practice
- Attend regular contract monitoring meetings and represent the service at external events
- Ensure compliance with policy, procedure and legislation including in relation to data, safeguarding and confidentiality
- Support the Area Manager to identify development opportunities and innovate within the service
About You
Ideally, you will have experience of managing teams, have an understanding of the criminal justice system and of working within the voluntary sector. You will be a compassionate individual with a passion for developing service for victims of crime. You will be able to motivate and manage teams and have an innovative outlook towards development.
You will need:
- Experience and knowledge of voluntary and statutory agencies, particularly in the criminal justice, health and social care sector
- Successfully managed diverse teams, utilising different working method to achieve high performance
- Experience of leadership and management and implementation of change management processes
- Ability to effectively manage demanding and competing work priorities, achieving successful results across team and service
- Ability to work effectively and collaboratively with partner agencies and stakeholders to improve service
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are looking for a Senior Supporter Care Manager, this role reports to the Director of Development and Communications.
The successful candidate will have significant experience in a supporter care, supporter experience or donor services environment within the charity sector, with proven experience of managing and developing teams. You will be flexible, able to work under pressure and manage a busy and sometimes competing workload. You will be able to effectively plan, implement, and balance your workload to continuously support Operation Smile UK’s fundraising programme.
Key Responsibilities
Reporting to the Director of Development and Communications, your duties and responsibilities will include, but are not limited to:
Team Leadership & Development
- Lead, develop and motivate the Supporter Care team, fostering a positive, inclusive and supporter-focused team culture.
- Manage and maintain a robust internal call handling and outbound calling training programme — covering inbound supporter care, retention and winback conversations — for both members of the Supporter Care team and across the organisation.
- Ensure internal SLAs are met, overseeing quality through delivery of response times (by channels) and credible and clear communications with our supporters.
Supporter Care & Experience
- Oversee the delivery of high-quality, timely and empathetic responses to supporter enquiries across all channels, including handling complex enquiries, complaints and managing escalations where needed.
- Act as Operation Smile UK’s supporter experience expert, shaping and reviewing supporter-facing content, acknowledgement letters, calling scripts and digital communications to ensure a consistent, high-quality experience across all touchpoints.
- Own the development and review of all supporter-facing communications and internal supporter care materials, ensuring they reflect best practice and deliver a consistent supporter experience.
- Manage and monitor the call review and vulnerable persons programme to ensure high standards are maintained in all telephone interactions, including those involving external agencies.
- Oversee the processing of acknowledgements and problem payments.
- Manage an efficient stock control system to ensure the team maintains sufficient stock to meet fulfilment KPIs.
Supporter Retention & Engagement
- Play a leading role in supporter journey design, engagement and stewardship projects, using supporter insight and feedback to shape and improve the experience at each stage.
- Ensure the supporter experience is considered in all new and existing supporter journeys across the organisation, acting as the voice of the supporter in cross-functional planning.
- Work alongside the Retention and Legacy Fundraising Lead to develop and deliver supporter journeys across all donor segments, including regular givers, high value donors, the core donor base, and legacy prospects and pledgers, providing operational insight and delivering outbound retention and winback calling activity as part of the wider retention programme.
Budget & Performance Monitoring
- Support the development and monitoring of budgets relating to supporter care activity, including response handling costs and supplier spend, working collaboratively with the wider fundraising team to maintain oversight of response forecasts and performance.
- Monitor supporter care and experience performance, analysing feedback, satisfaction data and operational KPIs to drive service improvements.
- Contribute to supporter experience initiatives and transformation projects, supporting the implementation of improved processes, systems and ways of working, and proactively identifying opportunities to enhance the supporter experience.
- Set, monitor and report on supporter response times and service level targets across all communication channels, ensuring the team consistently meets or exceeds agreed standards and identifying areas for improvement.
Data, Processes & Compliance
- Ensure accurate and efficient processing of supporter income and data, overseeing processes including Gift Aid, data handling, reconciliation between systems and daily banking of income received.
- Manage the development and documentation of procedures covering all supporter care processes and data capture.
- Support colleagues in their use of the CRM database and maintain data entry procedures.
- Maintain Operation Smile UK’s commitment to supporter care and data protection, and ensure that policies relating to these areas are developed and upheld.
Cross-Team Collaboration & Partner Management
- Work collaboratively across fundraising, communications and data teams to ensure a consistent, high-quality supporter experience across all campaigns and channels.
- Take a lead in managing relationships and processes with response handling agencies and other external partners.
Interviews will be conducted in person at our office on Monday the 22nd June & Wednesday 24th June.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Location-UK, London or London whereabouts
Department- Business Support
Reports to (Line Manager): Director of Finance and Business Support
Responsible for( Line managing): IT Officer and Operations Officer
Grade: E
Contract Type: Open-ended contract
About HelpAge
HelpAge International works with a diverse global network of around 200 organisations across 99 countries to promote the rights of older people to lead dignified, healthy and secure lives.
Through partnership and collaborations, we work to ensure the inclusion of older people across society and strive to deliver a just and fair world for everyone as they get older. Our work is driven by our desire to achieve real impact for older people, to be inclusive, to work in partnership and to learn from our shared experience.
About the Job
The IT & Operations Manager plays a senior leadership role within the Business Support Department, providing strategic oversight of global operations and IT services to enable HelpAge International to deliver its 2030 Strategy, Ageing in a Just World.
The role is responsible for leading the development and delivery of operational and IT services that support evolving ways of working, partner-led programming, and the localisation agenda. The post holder ensures robust systems, processes, risk management, and compliance across operations, IT, and cybersecurity, and works collaboratively across the organisation to support effective service delivery, decision-making, and organisational resilience.
Key areas for impact/influence and responsibilities
To make an impact and influence, the role holder will:
Strategic Operations & IT Leadership
· Lead the development and delivery of the annual Operations & IT plan, budget, and reporting.
· Provide oversight of operational performance through Business Intelligence (BI), KPIs, and regular analysis.
· Manage the Operations & IT risk register, including operational, IT, and cybersecurity risks and incidents.
Operational Systems, Policies, and Services
· Lead and support the delivery of policies, processes, and tools across key operational areas, including contract and partnership management, data protection, environment, systems, and cybersecurity.
· Provide operational advice and support to Global Teams and clusters in London and overseas.
· Support localisation processes, including country office operations and office closures as required.
· Maintain the organisation’s IT resources and infrastructure ensuring they are adequate to our needs and fit for purpose.
· Ensure maintenance of the digital assets and equipment register.
IT Strategy and Digital Enablement
· Lead the organisation’s IT roadmap and delivery of key IT projects and digital tools.
· Ensure appropriate cybersecurity measures are in place and lead the management of cyber incidents.
· Ensure staff are equipped for safe and effective remote working, in collaboration with HR and Operations.
People Management and Collaboration
· Line manage Operations & IT staff and coordinate communities of practice across operational areas.
· Work closely with Business Partners, Global Impact, and Business Development teams to manage operational risks and strengthen partnership and contract management.
· Manage the Operations & IT budget and ensure efficient use of resources.
Skills and experience required
The successful candidate will bring:
· Experience managing projects and task groups to improve operational practice and processes.
· Strong analytical skills, including data analysis, reporting, and identification of trends.
· Knowledge of best practice across multiple operational areas such as partnership and contract management, data protection, security, environment, and IT.
· Experience delivering training and providing operational and IT support in an international organisation, both remotely and in person.
· Ability to provide efficient, responsive operational and administrative support within a changing organisational context.
· Strong collaboration skills and ability to work across teams, functions, and with external partners.
· Alignment with HelpAge values: impact, learning, partnership, and inclusion.
How to apply
Interested candidates are invited to submit their application, including a detailed CV and a cover letter only demonstrating how their skills and experience align with the requirements of the role not later than the deadline 17 June 2026.
Please submit your application through the specified channel, clearly indicating the job title in the email subject. Due to the high volume of applications, only shortlisted candidates will be contacted.
Interested and experienced candidates are requested to submit their CV &Cover Letter Only to the email provided.
The client requests no contact from agencies or media sales.
MumsAid is an award-winning, small but growing charity. Following our successful application to the Propel fund, we are now recruiting an Operations & Programmes Manager who will lead delivery of a new long-term systems change programme supporting young mothers, whilst also providing operational leadership across the organisation to support our development.
You will be a key member of the Senior Leadership Team, working closely with our CEO and other senior colleagues to ensure excellent project delivery and strong organisational foundations that support our growth.
This senior role requires exceptional organisational skills, strategic thinking, emotional intelligence, confidence in multi-agency spaces and a deep commitment to equity and co-production.
The client requests no contact from agencies or media sales.
The Director of Place, Programmes and Delivery provides strategic leadership and operational oversight of the charity’s programmes and projects, including our Place Expansion work, ensuring they are high-quality, impactful, and aligned with the organisation’s mission and values. The role is responsible for translating strategic objectives into effective delivery, embedding learning and improvement, and ensuring programmes are sustainable, inclusive, and responsive to the needs of funders.
You will have a strong understanding of risk management, developing senior relationships with key partner agencies, able to take decisive and proactive actions to ensure smooth execution of programmes.
You will be purposeful and collaborative with the ability to manage multiple complex programmes at one time. The current programmes you will be responsible for include: Safeguarding and Welfare, Playzones, and Place Expansion. You will also be responsible for all of our Project work.
Being the senior leader responsible for our Place Expansion work will be a substantial part of this role. Place-based working in this sector is still emerging and operates within complex local systems, requiring the ability to navigate, influence and align a wide range of partners, often with different priorities, accountabilities and constraints.
You will also be the lead senior officer responsible for Safeguarding.
As a member of the senior leadership team, the Director of Programmes, Delivery and Place contributes to organisational strategy, resource planning, and organisational culture. You will also regularly attend Board meetings and Sub-Committee meetings as required.
Find out more about this role at our online candidate information webinar on 8th June at 3pm. Join the session using the link in the recruitment pack or watch the recording of the session on our YouTube Channel.
Please see the recruitment pack on our website for full details of this role.
Who you are:
- Significant senior-level experience in programme or service delivery within the charity, public, or related sectors.
- Experience of managing and influencing complex relationships with external senior stakeholders at a strategic level and brokering solutions in environments where relationships can be both collaborative and contested.
- Proven experience of leading complex programmes and teams.
- Strong understanding of programme design, delivery and impact measurement.
- Experience of project management tools, resource planning and budget management.
- Excellent leadership, communication, and stakeholder-management skills.
- Strong commitment to, and knowledge of, safeguarding, equity, diversity, and inclusion.
- Alignment with the values and mission of the organisation.
- You are able to demonstrate an understanding of, and commitment to, equality, diversity and inclusion in relation to London.
- You have lived experience of day-to-day life in London.
Key Details:
- Full-time (35 hours per week). We are open to discussing flexible working options.
- Salary: £75,000 per annum if full-time
- Permanent contract
- Flexible working: we use a model of 2 plus days per week in our central London office at House of Sport or a partner organization and working from home, with travel required throughout London
- Offering 28 days’ holiday + 8 public holidays + 5 volunteer days + Christmas Closure
- Competitive Pension scheme
- Life Assurance and Health Cash Plan
- Employee Assistance Provider giving access to counselling and practical support
Timeline:
Deadline for applications: EoD on Tuesday 16th June
The client requests no contact from agencies or media sales.
This is a new role, expanding the management team in our Services team, and providing some additional focus for our grant making, commissioning and direct service provision work.
This is an exciting time to be joining our team. Our grant making work is providing support for wellbeing services across the county, in addition to the £5m Sunflower Appeal, which will provide a major capital grant for a new cancer centre at the Princess Royal Hospital, Telford. We have recently begun commissioning services directly, with our counselling service for family and carers of cancer patients being our first step into this way of working.
There are huge opportunities to develop our work further. Our Bins for Boys project launched in 2024, and we want to see Bins for Boys venues across our region by 2028. Our monitoring, evaluation and impact work is building, and there is grant potential to shape how we report on the value our work has to the communities around us.
We are looking for someone who is a confident communicator, able to develop strong partnerships and has the skill to understand and interpret new project ideas. A clinical background is not a requirement, but a genuine interest in how we can make a difference for people living with cancer is essential.
Our ideal candidate will have an understanding of managing grant-funded projects, a creative approach to challenges and a supportive attitude to managing others. They will be able to navigate complex governance and work with internal and external stakeholders effectively. They will have the ability to see and realise opportunities for income generation to support their work.
This role will work alongside the Head of Services (Cancer Awareness), and there is an expectation of close collaboration and cross-working between the two sides of the team. It will also form part of the wider Lingen Davies management team, attending senior team meetings and collaborating with others to ensure smooth running and development across the charity.
Please note, this role requires travel across our large, rural region. Therefore, a UK driving licence and access to your own vehicle is essential.
To apply, please submit your CV plus a covering letter of no more than two pages. Your letter should showcase your skills and motivations for the role, and let us know why you think you are the best person to come and join our team.
We exist to enhance cancer services and improve lives in Shropshire, Telford & Wrekin, and Mid Wales.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking for a charity role where children and families are treated with warmth, curiosity, and compassion?
Ready for a role where operational leadership means noticing the details, solving problems early, building strong systems, and helping a busy service run smoothly and thoughtfully?
Looking for a thoughtful values-led organisation where kindness and accountability go hand in hand?
This is what our children and parents could soon be saying about the service you help lead …
‘I feel like some of the darkness has turned to light’.
‘It’s like an egg has been opened up and all the good is coming out…. Life feels like it is on the right track’.
We need you and more importantly, our children and young people need you!
Join our lovely children’s mental health charity team as Service Lead for our specialist part-time alternative provision, supporting children and young people with EHCPs whose needs sit in the intersection of SEND and mental health.
We are looking for someone who can quickly understand and work within the Love Squared ethos and approach, while bringing strong organisational leadership, warmth, and consistency to the service.
This role would suit someone who is perceptive, highly organised, and proactive, with the ability to quickly understand complex situations and keep a busy service running and developing smoothly and thoughtfully.
You will need strong organisational skills, fantastic attention to detail, and love problem solving, and proactively manage multiple moving parts with love and imagination.
It will suit someone who wants to take real ownership of making things work well!
A little bit about Love Squared …
Our vision is a society where imagination, love, and kindness are the everyday words that people associate with child and family services. It is a vision where young people can walk into their futures with joy. We want to bring love to children and families’ services. We don’t think it’s enough to care a bit, you have to care a lot if you want to transform outcomes.
We want to change the national landscape of how children experience the mental health system, putting kindness at the forefront of every interaction. Building awareness, starting a movement, hearing the children’s voices and those of their loved ones: we want to transform the experience of those impacted by mental health.
We are on a mission to ensure that no child has to lose out on a world of potential because of mental health. We don’t have magic wands, but we do believe that every child and family has the right to get services designed and delivered for their individual needs, and with love and imagination. Everyone has a right to have their story remembered and treated with curiosity and sensitivity.
We directly deliver imaginative, and carefully case managed services for children and young people with social, emotional, and mental health needs (working in the intersectional needs of mental health and SEND). We do this through our work as a specialist non-school part-time alternative provision for children with education, health and care plans (where this particular advertised role sits!) and through our Glow services where we provide a number of therapeutic projects such as our children’s listening helpline, Drop the Pressure, online mentoring projects such as Transitions, Game On and Remix, 1:1 counselling and mentoring in schools, and therapeutic mentoring workshops in schools as well as holiday groups in nature, and with cooking and a range of other activities. We believe that you can’t change outcomes without looking at issues holistically and thoughtfully. For us it’s about long-term change.
As our new services lead for (outreach ALP), you will help us continue seeking to make three key differences for our children and young people: Improved mental health, Reduced social isolation, Increased ability to thrive in education
The Role
Our Outreach (part time ALP) service will deliver services to around 45 children and young people at any one time over the next academic year. Our young people are often neurodivergent, have SEND and/ or mental needs such as anxiety, OCD and other diagnosed or undiagnosed needs. Many have very supportive and involved families and parents/ carers who also deserve our empathy and support, and many have had difficult childhood experiences and might be really struggling with loneliness and social isolation. The funding for outreach comes primarily from individual children’s EHCP’s and we design careful and thoughtful packages of education and wellbeing provision with an emphasis on therapeutic and trauma informed work. This is usually commissioned through local authorities (we work with a number across the South West and in London) and can also be commissioned by social care and NHS. The work with the children is delivered by a team of around 25 education and wellbeing practitioners. We usually deliver services in the home and the community and for many of our young people, who are usually not in school - we are key professionals, mentors and cheerleaders in their lives, delivering usually around 12 hours a week of services for each child as a part time ALP. Partnership work and safeguarding are day to day features of the services as is building supportive mentoring relationships with practitioners ensuring they have the right support, training and supervision to fulfil their roles and feel happy and supported, and building warm, nurturing relationships with families and wider stakeholders.
We have a clear idea of our objectives for this service for next academic year (we want to make it even more amazing for the children and young people) and we need someone who will be truly excited about running day to day and the year to year. This is a key operational leadership role within a busy and fast-paced service requiring someone who is highly organised, proactive and fast on their feet - its that ‘head, heart and hand’ approach driving positive action and strategically aligned change across the service whilst holding their own case load, and able to maintain oversight of multiple complex moving parts, while ensuring children, families, and practitioners feel nurtured, inspired, and well-held.
In this role, you will:
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Oversee the day-to-day running of the Outreach (ALP) service reporting and ensuring on monthly and year to year deliverables.
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Manage relationships with children, professionals, families and practitioners dealing with cases from referral onwards, by phone, face to face and by email, and to be in proactive and sensitive communication including with professionals and vulnerable children and families. This will often require imagination, quick wit, empathy, and diplomacy to resolve.
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Take an active role in strategic problem solving; being able to think about what issues might come up, what lies behind the words or the data, and what needs to be done to reassure, and move things forward successfully.
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Collate and analyse a range of systems and data (quantitative and qualitative) with a view to improvement in communications, systems and processes and will make these improvements happen in the service and ensure they are embedded and become consistent.
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Deliver services which have meaningful long term impact for the children, but always be proactively seeking to do more and to make them better.
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Have confidence in dealing with conflict and disagreements, ensuring that the children and families voices are heard and working positively with our partners.
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Lead on personalised and holistic case management including initiation, planning, execution, monitoring/control and closure across children’s cases.
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Proactive commitment to safeguarding best practise and information sharing including commitment to Love Squared safeguarding procedure including acting as Deputy Safeguarding Lead and attending relevant multi-agency meetings.
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Effective risk-management for service and individual children/ young people in liaison with other stakeholders.
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Manage practitioner and other relevant recruitment so that capacity is carefully managed across the service.
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Support and improve service design, delivery and best practise for the children including running regular team meetings for each placement, individual and group supervision, and providing wellbeing support for practitioners.
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Ensure that additional and joined up support is sought and achieved as needed to meet the children’s needs and that this is proactive as much as possible rather than reactive.
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Ensure that reporting, planning, and other documentation both for individual children and at service level is compliant, to a high standard and well organised and managed.
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Support the ongoing development and sustainable growth of the service in alignment with the Love Squared ethos and approach
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Line manage and supervise Case Manager(s) and supervise and mentor the practice of the practitioners.
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Help ensure children and families experience services that feel thoughtful, imaginative, loving and genuinely supportive.
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Undertake other duties in the charity as required, being a willing and nurturing colleague and team member, supportive of senior leadership as well as practitioners and other team members.
This role needs someone who:
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Enjoys managing/ leading services proactively, creatively improving service design - joining up the dots and seeing how things could run smoother and better for our beneficiaries and for the charity while understanding why strategic alignment and keeping ethos already in place and special.
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Love to solve problems - the little ones, the bigger ones and enjoys a thoughtful challenge, often at pace!
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Notices when things are starting to drift and acts early to solve, - using learning from individual scenarios to create solutions at service level.
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Can manage multiple moving parts calmly and thoughtfully.
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Combines strong systems thinking with warmth and empathy, and loves working with people including team and parents/ carers - supporting and nurturing with love and kindness.
We are looking for a wonderful person who has experience in:
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Significant experience working with children and young people with SEND and/or social, emotional and mental health needs
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Strong safeguarding knowledge and confidence managing complex safeguarding situations with best practice reflective practice
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Experience overseeing or coordinating front line educational/ health or other relevant case-managed services or provision
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Experience supervising, supporting, or line managing staff and frontline practitioners/ education or mental health teams
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Strong project management, operational, and administrative skills
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Excellent organisational skills and the ability to manage multiple moving parts within a busy service
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Ability to organise, coordinate, and maintain oversight across multiple workstreams, timelines, and priorities
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Confidence developing and improving operational systems and processes
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Ability to quickly process information, prioritise effectively, and proactively problem solve
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Experience building strong, warm and compassionate relationships with parents and carers
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Strong written and verbal communication skills
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Confidence using systems, tracking information, and maintaining clear oversight of delivery, actions, and timelines
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Ability to identify opportunities for improvement and contribute to the ongoing development of services and systems
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Comfortable taking ownership of operational improvement and helping services grow sustainably over time
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Ability to work within an established relational and values-led approach while helping strengthen and refine service delivery
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A proactive, thoughtful, and emotionally intelligent approach to leadership and service management
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A belief in trauma informed,child-centred, and holistic approaches using a variety of tool kits to supporting children and families
Qualifications (Desirable, not Essential)
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Relevant qualification in education, SEND, mental health, youth work, social care, counselling, psychology, or a related field, or in project management/ operations or organisational development
Most importantly …
You will align with our key values of:
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Love, imagination, Nurture, and Brave.
Our team commits to these in all their interactions and through our code of conduct and behavioural framework as part of our wider safeguarding culture and best practice.
So why work for us?
Our work is sometimes challenging and tender, but it is also enriching, rewarding and we are always looking for your vision and input as we grow as a charity.
Benefits
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29 days annual leave plus public holidays
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Pension: 3% employer contribution, 5% employee contribution
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Flexible working as much as possible around service needs and opportunities for home working for at least some of the week (specifics to be agreed).
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Free access to on-demand and structured counselling plus mental health resources via Spill.chat employee assistance scheme
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Collaborative working with a supportive, warm team and colleagues.
We want everyone at Love Squared to love working for us and feel like they are an ambassador for the charity, spreading the word about what we do and the impact we have, for the sake of the children and families we serve, and we will celebrate each and every achievement with you from the tiny (they said ‘hello!’) to the big ones, as well as the tougher moments - we work as a team, supporting and nurturing each other.
Most importantly, it’s this:
‘Your work has been life changing, and in each conversation we feel so listened to’
Some important things!
An application form is required as part of the recruitment process (we can’t accept just a CV!) and any appointment to joining our team will involve appropriate safeguarding checks for regulated activity with children and adults in line with our safer recruitment process such as appropriate DBS and other relevant safer recruitment checks, as well as being able to demonstrate right to work in the UK and you would be required to sign up to the DBS update service and have or obtain an appropriate DBS check for working with children and vulnerable adults.
We may also carry out proportional online searches on candidates who are shortlisted for interviews.
Please be aware that this post is exempt from the Rehabilitation of Offenders Act 1974 under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. It is an offence to apply for the role if the applicant is barred from engaging in regulated activity relating to children.
Shortlisted candidates will be asked to complete a confidential self-declaration form of their criminal record and other relevant checks as part of our safer recruitment process. Please note that we operate a positive disclosure policy for cautions and convictions and historic convictions that are not related to offences against children or vulnerable adults, Love Squared would normally be willing to undertake a careful risk assessment with the applicant’s permission before coming to a decision about whether the application can be taken further.
The interview process will include more than one stage, and please be aware that there might be two stages to the interview process and a short written/ relevant task.
Due to capacity (we are a busy charity with a small team!) we are so sorry (and we really mean this) but we unfortunately cannot offer feedback to candidates who have not been shortlisted (eg. where we don’t progress an application form to the next stage).
We're committed to equality of opportunity and welcome applicants from under-represented groups, diverse backgrounds, and those who don't always get their voices heard. If you have any access requirements or need reasonable adjustments in the recruitment process, then please let us know, and we'll make every effort to ensure these are supported.
We are so excited to hear from you! If you think this sounds like you, please apply by pasting this google form link into your internet browser and completing the application form: https://forms.gle/DKq7LnZdSrNFg5M27
If you feel like you want to explore more or that this role is not quite right for you but you are interested in following us as a charity or other opportunities such as volunteering on our brilliant children’s projects or just being involved in some way, please follow us on social media on instagram @lovesquaredcharity and find us on facebook as Love Squared (we will be launching some exciting things soon!) to stay updated and connected ( and please do just follow us anyway!).
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job DescriptionMarie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Join our Business Transformation team and take a leading role in facilitating effective, strategic change. Working at the centre of organisational change, you’ll collaborate with senior leaders to deploy innovative solutions that improve how we work - transforming processes, structures, and technologies to enable smarter, more effective ways of working.
As Senior Project Manager, you’ll play a critical role in facilitating cross-organisation projects in Caring Services and other areas of the charity, sponsored by the Executive team. You’ll be responsible for driving change from concept to completion - ensuring projects are delivered on time, within budget, and with measurable, sustainable benefits. Your work will directly improve how Marie Curie operates to supports those who rely on us.
We’re seeking motivated PM professionals with experience in healthcare or clinical environments, who are driven to make a real difference and play a key role in delivering our mission.
Key Responsibilities:
- Lead the full project lifecycle, ensuring delivery meets agreed scope, budget, timeline, and governance standards.
- Partner with Executive Sponsors and business leads to design, plan and manage delivery of projects and change initiatives.
- Coordinate multiple workstreams, manage resources, and direct cross-functional project teams.
- Engage with and manage external partners and vendors.
- Assess the impact of change and effectively manage risks and emerging issues.
- Ensure smooth transition from project delivery into operations, ensuring strategies are in place for the successful adoption of changes.
Key Criteria:
- Established experience managing strategic and complex change projects with senior-level stakeholders in a healthcare or public sector environment.
- Proven ability to coordinate multiple workstreams and projects, lead project teams and manage resources.
- Industry recognised project management and/or change management qualification (e.g. Prince2, APM, Agile, Prosci).
- Solid track record of managing high-value project budgets and delivering business and/or service level change with measurable benefits.
- Excellent communication and presentation skills, with the ability to influence and engage at all levels.
Please see the full job description .
Additional InformationApplication & Interview Process:
As part of your online application, you will be asked for a CV and supplementary information. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Close date for applications: 14 June 2026. We encourage early applications, as we may close the application process ahead of the deadline once we have received a sufficient number of suitable applications.
Salary: £50,000-60,000 per annum, depending on experience
Contract: Permanent, full-time (35 hours per week)
Location: Home-based with occasional travel across the UK
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
The Sir Martin Gilbert Learning Centre is an educational charity whose mission is to educate young people about who Jews are and the contributions they have made to society. Our free workshops are integrated with the National Curriculum and rooted in academic research. Since launching in January 2024, we've reached over 5,800 students and built partnerships with schools across England, Scotland and Wales.
We're now entering an ambitious phase of growth, developing deeper relationships with select Focus Schools and building towards a national reach of 25,000 students per year.
The role
This is far more than a management job. As our first School Partnerships Manager, you'll lead our outreach to schools and play a central role in shaping how the Centre develops and grows. Working closely with the Director, you'll drive the number of schools accessing our programmes, deepen relationships with existing partners, and help design our Focus School programme from the ground up.
You'll spend your time:
- Building and stewarding relationships with teachers, heads of department, and senior school leaders
- Proactively identifying and contacting prospective partner schools through outreach, networking and events
- Managing the full partnership lifecycle, from first contact through booking, delivery and follow-up
- Shaping our Focus School programme and contributing ideas for curriculum development
- Representing the Centre at conferences and educational events
This job is for you if…
- You have experience working directly in or with schools, and understand what motivates teachers and senior leaders
- You've worked in relationship management, outreach, partnership development, sales or business development
- You're a confident, persuasive communicator - comfortable on outreach calls, in writing, and presenting in person
- You're self-motivated, well organised, and thrive in a small, ambitious team
- You're genuinely committed to our mission and excited to help shape a young charity at a pivotal moment
- You're committed to safeguarding and the welfare of children and young people
We welcome applications from candidates of all backgrounds and are committed to equity, diversity and inclusion in everything we do.
Please see the full Job Description for key responsibilities, person specification, and other useful information.
Helping schools discover Jewish history, culture & heritage through free, curriculum-linked workshops led by top UK academics.
The client requests no contact from agencies or media sales.
A leading UK-based higher education partnership is seeking an exceptional Programme Manager - Strategic Projects to lead a major institutional transformation programme.
This is a pivotal leadership role responsible for shaping and delivering a large-scale integration across two complementary organisations. The programme will bring together diverse academic, research and operational strengths to establish a future-facing institution with a strong focus on innovation, sustainability and real-world impact.
You will be accountable for designing and leading a complex, multi-year programme, ensuring effective governance, structured delivery, and realisation of long-term benefits. Working closely with senior stakeholders, you will drive alignment across academic and professional services functions, manage interdependencies, and navigate a highly nuanced stakeholder landscape.
Key responsibilities include:
- Establishing programme structure, governance, and delivery frameworks
- Leading multiple workstreams across academic, operational, digital and estates functions
- Managing risks, dependencies and programme performance
- Providing clear, high-quality reporting to executive stakeholders
- Building alignment across differing cultures, priorities, and operating models
We are looking for a strategic programme leader with experience of delivering large-scale organisational change in complex environments. You will bring strong stakeholder management skills, credibility at senior level, and the ability to lead through ambiguity while maintaining pace and focus.
This is a unique opportunity to play a central role in shaping a transformational initiative with significant national and global relevance.
Please apply in the first instance and we will contact suitable candidates for further conversations.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Steven Fraser at Prospectus.
About the Bureau
We are the UK’s largest independent investigative journalism organisation and we exist to inform the public about the realities of power in today’s world. Our investigations expose systemic wrongs, challenge misinformation, and spark change.
We work strategically and collaboratively to maximise the impact of our fact-based reporting and share our findings openly with local, national, and international media outlets to reach as many people as possible.
About the role
Reporting to the Chief Operating Officer and working as part of the Operations team, this is a critical role at the centre of the Bureau’s financial set-up. You will lead the day-to-day financial management of the organisation’s income and expenditure across multiple projects.
The Bureau is entering an exciting period of development, with a growing focus on building our direct audience and diversifying revenue streams. The Finance Manager will play a key role in strengthening the organisation’s long-term sustainability and resilience, while helping to deliver its strategic objectives.
Key Responsibilities:
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Manage all bookkeeping functions, payroll, accounts payable, and receivable
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Prepare monthly, quarterly, and annual management accounts
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Oversee cashflow management and banking controls
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Collaborate with the CEO, COO, and Editors to develop annual budgets that support organisational growth and project delivery
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Work with the COO to analyse financial performance and identify current and future funding needs
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Work with the fundraising team to develop budgets and financial information for grant applications
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Prepare financial reports for senior management, funders, and the Board of Directors
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Coordinate the annual audit process and preparation of statutory accounts
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Provide financial analysis and insights to support informed decision-making
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Liaise with external partners, including auditors, payroll providers, banks, and HMRC
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Ensure compliance with financial regulations, donor restrictions, and internal policies
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Maintain and improve finance systems, processes, and controls
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Support colleagues across the organisation with finance-related queries and knowledge sharing
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Attend and contribute to finance committee meetings and wider team meetings
What we are looking for
We want someone proactive, organised, and collaborative, with excellent attention to detail and accuracy. The Finance Manager will need to take a solution-focused approach, enjoy working across teams, and be motivated by the challenge of building our long-term financial resilience.
You will also share our commitment to fostering an inclusive, welcoming and supportive culture across the Bureau.
You’ll be joining the Bureau at a pivotal moment in its development and this role offers a high level of autonomy, close collaboration with senior leadership, and the opportunity to enable work that creates meaningful impact in the world.
Skills and experience
Essential
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Professional accountancy qualification (ACCA, ACA, CIMA or equivalent), or equivalent demonstrable experience
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Strong financial management and analytical skills
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Confident communicator, both verbally and in writing
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Experience in producing management accounts and supporting VAT returns
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Experience in budgeting, forecasting, cash flow management, and financial reporting
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Experience in improving financial processes, systems, or ways of working
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Ability to manage competing priorities and work to deadlines in a fast-paced environment
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Experience working in a non-profit, charity, or similar mission-driven organisation
Desirable
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Experience using NetSuite, Oracle, or similar accounting systems
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Understanding of commercial income streams (e.g. reader revenue, membership, sponsorship, B2B)
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Ability to apply strategic thinking within the scope of the role
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Experience using automation tools or digital systems to improve efficiency and boost capacity
Benefits
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25 days of annual leave
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Option to work a nine-day fortnight – (by reduction in annual leave. For part-time staff, this will be prorated according to contracted working pattern)
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Flexible and hybrid working arrangements
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EAP – Employee assistance programme
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Enhanced sick pay
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Enhanced maternity and paternity pay (after 12 months’ service)
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Learning and development opportunities
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Cycle to work scheme
How to apply
The Bureau is committed to being an equal opportunity employer. We strive to create a diverse, inclusive, and adaptable environment where people are encouraged and supported to do their best work. We welcome applications from those belonging to groups traditionally underrepresented in the media. We are happy to consider flexible working options.
Please also fill out our Equality Monitoring Form on our jobs page, which is anonymous, so we can better track who we are reaching.
To be considered for this job, you must have the right to live and work in the UK
To apply to be our Finance Manager, please email your CV and covering letter to the email located on our jobs page by 6 pm on Wednesday, 8 June 2026. Interviews will take place in mid/late June.
The client requests no contact from agencies or media sales.
Programme Manager
We are seeking a compassionate and experienced Programme Manager to lead vital wellbeing and welfare services supporting people affected by cancer across Yorkshire.
Position: Programme Manager
Salary: £43,000 FTE (Actual salary £24,205)
Location: Bradford with hybrid working and travel across Yorkshire
Hours: Part time – 21 hours per week
Contract: Permanent
Closing Date: 8th June 2026,, 11:59pm
Interview: 17th June 2026
About the Role
This is an exciting leadership opportunity to join a values driven charity supporting people affected by cancer. As Programme Manager, you will be part of the Senior Leadership Team, leading Welfare Advice and Wellbeing services and helping shape the future direction of the organisation.
You will oversee day to day service delivery, ensuring services remain safe, effective and person centred while meeting funding and contractual requirements. The role combines operational management, team leadership, safeguarding oversight and partnership working.
Key responsibilities include:
- Leading and supporting Welfare Advice and Wellbeing teams
- Managing service quality, safeguarding, risk and complaints processes
- Monitoring performance, outcomes and reporting requirements
- Supporting staff development, wellbeing and positive team culture
- Managing service budgets and resources effectively
- Building relationships with funders, commissioners and partner organisations
- Supporting service development and funding opportunities
- Working closely with senior colleagues to improve services and support organisational growth
The role is mainly based in Bradford with hybrid working available. Some travel to Skipton and partner meetings will be required, alongside occasional evening or weekend work.
About You
You will be an experienced manager from the charity, community, advice or wellbeing sector, with a strong understanding of service delivery and people leadership.
To succeed in this role, you will ideally have:
- Experience leading small teams within community, advice or wellbeing services
- Strong safeguarding and risk management knowledge
- Experience improving services and managing performance
- Confidence managing staff performance, supervision and development
- Experience managing budgets and working with funding requirements
- Strong relationship building and stakeholder engagement skills
- Good IT and reporting skills
- A collaborative and supportive leadership style
Experience within welfare rights, health services or cancer support would be an advantage.
About the Organisation
This organisation provides practical and emotional support to people affected by cancer across Yorkshire. Their services help individuals improve wellbeing, access advice and feel supported through challenging times. The charity is committed to delivering compassionate, inclusive and accessible services while maintaining a supportive workplace culture for staff.
Other roles you may have experience of could include: Service Manager, Operations Manager, Wellbeing Manager, Advice Services Manager, Community Services Manager, Charity Operations Manager, Programme Lead, Service Delivery Manager, Cancer Support Services Manager, Voluntary Sector Manager.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in thirteen areas/regions of the UK and will support over 4,000 children in 2026-27.
Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (Y1-3) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading. For more information please visit our website and watch this short video!
About the Role
Chapter One is seeking a Bradford Programme Manager who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to disadvantaged communities is maximised throughout the academic year.
The post is ideal for someone looking for part-time, flexible, term-time only work from a home base and who is able to travel frequently in and around West Yorkshire. The postholder will be joining a team of established Programme Managers who work in different parts of the UK and will need to have some flexibility to work some additional hours during busy autumn weeks, and conversely to work fewer hours during quieter periods of the year.
There are plans for future expansion in Bradford so the role may grow, in time.
Key Responsibilities:
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Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers.
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Install, setup and maintain Chapter One equipment in participating classrooms.
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Organise and conduct initial teacher training and follow-up.
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Ensure a smooth initial launch of Chapter One’s programme in every classroom.
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Fully understand the operation of the Chapter One platform and database and effectively communicate this to others as needed.
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Liaise with colleagues performing technical and volunteer support roles.
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Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed.
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Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise.
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Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends.
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Create regular data summaries for all participating classrooms.
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Lead annual review meetings for senior leadership at participating schools.
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Support programme monitoring, evaluation and research as required.
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Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary. This may include opportunities for Chapter One children to visit the office of the volunteers.
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Liaison with corporate partners as required.
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Weekly communication and status updates with Senior Programme Manager(s) and wider team.
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As a new school year approaches, secure commitments from returning schools and help find and target new schools to join Chapter One’s programme.
We are looking for applicants with the following essential qualities:
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Highly motivated individual with excellent interpersonal and organisational skills.
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Proven track record of working at a senior level in education, project management or a related field.
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Proven strength in both written and verbal communication.
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Highly IT literate, with excellent computer skills, able to troubleshoot software and technical hardware issues, adept with Google suite and Microsoft Teams.
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Ability to manipulate and analyse data to draw useful conclusions to improve programme delivery.
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Proven ability to work independently.
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Self-starter and quick learner.
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Ability to adapt and embrace a changing environment.
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Ability to drive and access to a car for work purposes.
Ideally, applicants will also have the following desirable qualities:
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Two years of teaching/education experience with primary age children.
Please note that this role covers West Yorkshire, currently Bradford, Leeds and Keighley.
How to Apply
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:
1) Explain your relevant experience and why you’re interested in this role at this point in your career.
2) Share your ability to be resilient when things are not going the way you thought, including clear examples of past experiences.
3) Explain how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are subject to satisfactory references and an Enhanced DBS check. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
N.B. Shortlisting and phone screens are likely to take place week commencing Monday 8th June. For successful candidates, interviews are likely to begin week commencing Monday 15th June.
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:
1) Explain your relevant experience and why you’re interested in this role at this point in your career.
2) Share your ability to be resilient when things are not going the way you thought, including clear examples of past experiences.
3) Explain how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your tale
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
The Basics
- Salary: £28,000 – £34,000 depending on experience
- Reporting to: Programme Manager
- Location: Merseyside & Stockport, with daily travel to delivery sites and some home working
- Hours: Full time, 37.5 hours per week (including up to 2 evenings per week until 7pm)
We are a place-based organisation and are keen to build a team rooted in the communities we serve. We are therefore looking for someone who lives in Liverpool/Merseyside.
Our Application Process
The deadline for applications to this role is 5pm on Tuesday 9th June.
Interviews for our delivery team involve a first interview held via teams and a practical interview which is in person at one of our delivery sites.
About the Role
The Senior Programme Coordinator is a skilled practitioner who leads by example, delivering high-quality interventions to young people while providing day-to-day oversight of regional delivery, with support from the Programme Manager.
This role combines hands-on delivery with operational coordination, team leadership, and partnership management. You will play a key role in ensuring programmes are delivered safely, effectively, and to a consistently high standard across schools, alternative provisions, and community settings.
Alongside direct delivery, you will coordinate regional timetables and logistics, line manage and support delivery staff, and build strong relationships with schools, partners, funders, and stakeholders across the region.
This is a varied and rewarding role suited to someone who is passionate about supporting young people experiencing school exclusion or other challenging circumstances, while also leading and developing a team to achieve meaningful outcomes.
Key Responsibilities
- Deliver high-quality interventions for young people in schools, alternative provisions, and community settings
- Coordinate regional delivery timetables, staffing, and logistics to ensure smooth programme delivery
- Line manage and support regional delivery staff through coaching, mentoring, and regular supervision
- Build and maintain strong relationships with schools, partners, funders, and external stakeholders
- Lead on safeguarding, behaviour management, and wellbeing across all regional activity
- Support the planning and delivery of holiday programmes, career taster days, and regional events
- Monitor programme impact through accurate reporting, data collection, and evaluation
- Champion the Dallaglio RugbyWorks culture and values, modelling high standards across the team
About You
You will have at least three years’ experience delivering interventions for young people facing exclusion or other significant challenges, alongside experience leading or supporting teams within a youth work, sport, or education environment.
You will be confident building trusted relationships with young people and able to engage and support them using a trauma-informed and relationship-based approach.
We are looking for someone who is:
- Passionate about supporting young people to make positive life changes
- Experienced in delivering youth work and/or sports-based interventions
- Skilled at building partnerships with schools and external organisations
- Organised and proactive in coordinating delivery and solving problems
- A supportive leader who can motivate and develop others
- Committed to safeguarding, wellbeing, and high-quality practice
Essential Requirements
- At least 3 years’ experience delivering interventions for young people experiencing school exclusion or similar challenges
- Level 2 qualification in Sport Coaching (or equivalent)
- Level 2 Youth Work qualification (or equivalent)
- Experience of line management or team leadership
- Strong communication and relationship-building skills
- Full UK driving licence and access to a car
- Flexibility to travel daily across the region and work occasional evenings
Supporting young people, using the power of rugby.
The client requests no contact from agencies or media sales.



