Delivery senior programme manager jobs
Age UK is hiring a Senior Funded Delivery Manager! This role will manage the effective delivery of funded programmes, projects or activities, ensuring that these activities are delivered to a high standard, meeting contractual and legal obligations and having impact for older people. As the Senior Funded Delivery Manager, you will provide a senior and experienced delivery function in relation to funded activity, working closely with Service Development & Improvement colleagues to establish and onboard new activity into the Delivery team, developing business and project plans for delivery, and ensuring both internal and external stakeholders are engaged in planning and delivery. You will also take direct responsibility for the delivery of complex contracts and grants, particularly where these require more engagement with external stakeholders and are of higher value, and provide line management and support to Funded Delivery Manager on less complex delivery.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (EC3N 2LB) - currently at least once a week and may involve travel across the UK. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Please note this role is being offered as a Fixed Term Contract (12 months).
Age UK internal grade: 5L
Last date for applications Monday 12th January 2026.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Substantial and successful track record of programme and project management, and effective delivery of complex projects. A, I
- Experience of working in a fast paced, complex environment, working collaboratively with a diverse range of stakeholders and project managing cross divisional input. A, I
- Experience of working and reporting to a diverse range of funders including corporate, health and local authority commissioners, government departments and grant making bodies. A, I
- Experience of working within an outcomes focused organisation and associated reporting structures. I
- Experience of preparing and managing a budget and inputting into organisational financial processes. A, I
- Experience of operational and business planning and supporting strategic planning. A, I
- Experience of managing people, and external consultants and agencies. A
- Experience of a variety of delivery projects, including test and learn projects, scaling up. I
- Experience of developing and implementing communication and engagement strategies as they relate to delivery. I
- Experience of contract management and managing delivery of activity within linked third party organisations. A, I
Skills and Knowledge
- Knowledge of the role of statutory, voluntary and private sectors in relation to service provision for older people. I
- Knowledge of services for older people, with a particular focus on those provided by the Age UK Network. I
- Well developed understanding of the environment affecting statutory, private and voluntary sector organisations which deliver services to older people. A, I
- Keen understanding of the issues faced by older people. I
- Excellent organisational and planning skills with the ability to prioritise workloads, maintain systems, manage competing demands and work calmly and confidently under pressure. I
- Strong people management skills, including performance management and professional development. A, I
- Proactive, creative and flexible approach to identifying and taking forward new approaches and solutions. I
- Excellent oral and written communication skills with ability to adapt tone and message for different audiences, with the ability to present confidently and effectively. A
- Strong IT skills, including Microsoft tools and understanding of CRM systems as they relate to service delivery. I
- Excellent inter-personal, negotiating and influencing skills, with the presence and authority to act as an ambassador for Age UK. I
- Excellent team working skills along with an ability to use own initiative to take action. I
- Strong ability to analyse issues and problems systematically, gather broad and balanced inputs, draw sound conclusions and translate those into timely action. I
Personal attributes
- Commitment to high standards in your own work and others work, with strong attention to detail. I
- Numerate and comfortable in dealing with financial information. I
- Ability to analyse and solve strategic and operational problems. I
- Commitment to user and needs led services. I
Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Commitment to user and needs led services. A
Skills and Knowledge
- Project Management Qualification. A
- Working knowledge of public policy as it relates to older people. A
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability)
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Principal National Cycle Network Engagement Manager
Location - UK wide with a focus on England
£42,323 per annum (pro rata for part time)
Ref: 96REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Hybrid, with the opportunity work out of any of our Walk Wheel Cycle Hubs based around the UK
Contract: Permanent
ABOUT THE ROLE
Team: National Cycle Network (NCN) Engagement
As the Principal Network Engagement Manager, you will lead the strategic planning, management and deliver of a diverse range of community-led engagement projects and programmes across the NCN
This leadership role will require expertise in programme delivery, stakeholder collaboration and Business Development, embedded with a string commitment to Equity, Diversity and Inclusion.
It will require you to represent the charity at senior level, influencing key decision makers, ensuring that all programmes align with the Walk Wheel Cycle Trust’s strategic goals.
What You’ll Be Doing
- Improving the Charity’s frame for engaging with community groups
- The accountability for safeguarding, health and safety and complex risk assessment
- Lead on the delivery of programmes and projects designed to delivery the Charity’s “Love it” and “Green it” strategic aims
Key Responsibilities
- Lead and motivate the engagement team
- Work closely with the Volunteering team to ensure opportunities for volunteers are maximised
- Lead on Equity, Diversity and Inclusion
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- Significant experience of working with community organisations and volunteers.
- Knowledge and experience of best practice in behaviour change and community engagement including national standards in community engagement and/or COM-B.
- A visible expert (internally and externally) in the principles and standard practices in active travel infrastructure, community engagement and behaviour change projects in a collaborative setting.
- Extensive experience of project and programme management including risk management, budgetary management, contract management and resource planning.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday – Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 18 January 2026.
- Interviews will be held via Microsoft Teams during the week of 29 January 2026
- To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
- Adjustments are available throughout the application process.
We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
Adjustments are available throughout the application process.
Our Values
- We are always learning
- Championing equity
- Taking ownership
- Delivering Together
We're the charity making it possible for everyone to walk, wheel and cycle



Age UK is committed to helping older people live better every day. To support this mission, we're transforming the Age UK Network with a modern CRM approach, centred on Salesforce. We are hiring a National Manager, CRM Systems on an 18 month fixed-term basis to oversee this programme.
As National Manager, CRM Systems, you will lead and manage a team delivering Salesforce solutions across the Age UK Network. You will oversee the day-to-day management of the platform while developing long-term strategic plans for governance, improvement, and adoption. This role involves driving implementation projects with Network Partners, ensuring successful onboarding and continuous improvement, and acting as product owner to manage the Salesforce roadmap, sprint planning, and quality assurance.
You will deliver training and engagement sessions to maximise user adoption and impact, manage external suppliers, and ensure robust support functions for the platform. A key part of the role is enabling effective data capture and reporting to demonstrate impact for older people.
This is a senior leadership position for someone with strong experience in CRM systems, preferably Salesforce, combined with expertise in project and product management and team leadership. You will bring technical understanding and strategic vision to deliver real change across the Age UK Network.
For a more extensive list of responsibilities, please review the job description below.
This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill). You will be expected to attend the office once a week. Travel costs to the London office are not covered by the charity.
Age UK internal grade - 4LT
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
Experience of managing a Salesforce solution, including managing a team of certified Salesforce colleagues to continually deliver, improve and implement a Salesforce solution. A, I
A substantial and successful track record of programme and project management delivering at all stages, in particular case, contact & rostering system implementation health/care/voluntary sector environment. A, I
Experience of working with operational and service delivery teams to gather, assess and validate requirements, and establishing set processes across a team. A, I
Experience of managing day to day relationships with key suppliers, maintaining operational delivery. A, I
Experience of multi-year roadmap planning for CRM solutions, developing strategic and operational plans to deliver against the requirements of the organisation. A, I
Experience of working in a fast paced, complex environment, working collaboratively with a diverse range of senior stakeholders and managing cross divisional/organisational input. A, I
Experience of establishing, managing and continually improving governance processes in relation to CRM solutions. A, I
Experience of the provision of a range of services or projects for older people in a not for profit organisation or other relevant context. A
Skills and Knowledge
Expert knowledge of Salesforce, specifically the Non-Profit Cloud, Service Cloud and Field Service. Certified Salesforce Administrator. A, I
Understanding of the role CRM systems play in enabling the delivery of services for older people, and enabling the wider operations of small to medium sized charities. A, I
Exceptional communication, negotiation, and stakeholder management skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation. I
Excellent analytical, problem-solving, and decision-making skills, with the ability to understand and interpret complex information and make evidence led recommendations. I
Understanding of the role the voluntary sector plays in the provision of services for older people, within the wider health and social care landscape. A
Understanding of data protection general principles, and processes, including an understanding of the DPIA and how legal agreements may be established to support effective data sharing. A
Personal attributes
Ability to deliver to deadlines within a fast paced environment, and able to prioritise capacity across multiple demands, requirements and stakeholders. I
Ability to easily communicate complex information to a variety of audiences and stakeholders at all levels. I
Great to Haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
Experience of multiple CRM solutions, both Microsoft Dynamics and other solutions. A, I
Experience of working with data and insight teams to translate impact frameworks and data requirements into CRM solutions to enable practical collection and reporting. A, I
Skills and Knowledge
Salesforce Certification across non-profit, Service Cloud and Field Service. A
Agile project management or change management qualification. A
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability)
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
The role will be required to be in the linked office at least once per week. In this case the linked office is One America Square. The role will be required to travel across the UK, and this may require overnight stays from time to time.
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Senior Corporate Partnerships Manager – NationwideContract: Permanent
Salary: £42,539 - £51,578 (Manchester) £46,792 - £55,832 (London)
Location: Nationwide (Hybrid) Manchester or London
Closing Date: 19TH Jan 2026
Interviews: 22nd Jan onwards -
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Senior Corporate Partnerships Manager to join our Corporate Partnerships team.
About us
Centrepoint supports vulnerable young people by providing safe accommodation, health support, life skills and pathways into education, training and employment. Our ambition is to end youth homelessness by 2037.
Working alongside our partners, we support over 16,000 young people each year.
About the role
This is a senior, high-impact role responsible for managing and growing Centrepoints largest corporate partner- Nationwide. that delivers long-term, sustainable income and meaningful social impact.
You will lead the direct relationship with Nationwide and managing the internal governance structure supporting the partnership.
You will work closely with colleagues across the whole organisation to deliver on all aspects of the partnership to deliver mutual value for both Centrepoint and our corporate partner.
This role also includes leadership responsibility, providing direction, support and development to two line reportswithin the function.
Centrepoint operates a hybrid working model. The requirement is a minimum of 50% of your working week. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g. two days one week and three days the next). This will be adjusted accordingly for colleagues on different contracts.
What you’ll be doing
- Managing Centrepoints largest strategic corporate partnership, ensuring excellent stewardship, delivery and renewal
- Identifying opportunities within the partnership that that align with Centrepoint’s strategic priorities
- Developing compelling partnership propositions that go beyond fundraising to include all areas across the organisation
- Leading and motivating a small team, providing clear direction, coaching and development
- Working closely with senior internal stakeholders to lead the governance elements of the partnership
- Representing Centrepoint confidently with senior corporate decision-makers
- Monitoring partnership performance against income and impact targets
About you
You’ll bring:
- Proven experience of managing and growing corporate partnerships, ideally within the charity sector
- A strong track record of managing high-value partnerships and complex stakeholder relationships
- Excellent relationship-building and influencing skills, with the ability to engage senior business leaders
- Leadership experience, with the ability to motivate and support others
- A collaborative, strategic and commercially minded approach
Why join Centrepoint?
In return for your efforts you’ll receive a competitive salary, excellent training and development, and a wide range of benefits including:
- 25 days annual leave rising to 27 days
- Healthcare cash plan
- Private medical insurance
- Income protection
- Employer pension contributions of 5%
- Cycle to Work scheme
- Interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness and are equally committed to fairness and inclusion within our organisation. We welcome applications from all backgrounds, including people with lived experience of homelessness.
Don’t miss this opportunity to join Centrepoint as our Senior Corporate Partnerships Manager — click Apply now.
The client requests no contact from agencies or media sales.
About the role:
This is a leadership role with real weight — and real impact. As the Service Manager in our Shooters Hill service, you’ll lead an accommodation service supporting young people aged 16+ as they navigate housing, independence and what comes next. You’ll set the tone, hold the standards and champion a service that is safe, ambitious and unapologetically centred on young people’s strengths.
Your days will be a mix of strategy and presence. You’ll be visible in the service, backing your team to deliver consistent, high-quality, personalised support, while keeping a firm grip on housing management, safeguarding and performance. You’ll coach, challenge and develop staff to work confidently within a trauma-informed, psychologically informed environment — ensuring support is not only responsive, but genuinely empowering.
You’ll also be the connector. Working closely with local authorities, commissioners and partner agencies, you’ll make sure referrals are right, pathways are clear and move-on starts from day one. You’ll use insight, data and lived experience feedback to keep evolving the service — because standing still isn’t an option when young people are relying on us to get this right.
If you’re driven by high standards, believe young people deserve more than box-ticking support, and want to lead a service that helps them build skills, confidence and futures on their own terms — this is your moment.
About you:
- You’re an experienced manager who knows how to lead and develop staff across accommodation-based services, often spanning multiple sites.
- You bring a strong grasp of housing management, health & safety and safeguarding — and you don’t shy away from accountability.
- You’re confident working with young people facing complex challenges, using a trauma-informed, psychologically informed and strengths-based approach.
- You build credible, productive relationships with commissioners, local authorities and partners, and know how to represent a service with confidence and clarity.
- You lead with integrity, curiosity and courage — committed to equality, inclusion and creating spaces where both young people and staff can thrive.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important Info:
Closing Date: Sunday 18th January at midnight
Interview Date: Wednesday 28th and Thurs 29th January at SHP Head Office in Kings Cross
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
The Head of Delivery leads Home-Start Camden & Islington’s family support services, delivering high-quality, responsive support that puts children and families at the heart of everything we do.
The role brings together strategic leadership, operational management and frontline oversight, ensuring services are safe, effective and responsive to the diverse needs of local families. The Head of Delivery will lead and support a team of staff and volunteers, foster a culture of learning and reflective practice, and build strong partnerships with local organisations, health professionals and statutory agencies to improve outcomes for families.
With extensive experience of working in and leading services for children and families, the postholder will ensure robust safeguarding, quality assurance and impact monitoring across services, using evidence and feedback to drive continuous improvement. They will play a key role in shaping the future of Home-Start’s services in Camden & Islington, championing the organisation’s values and its commitment to equality, diversity and inclusion in everything we do.
Key Responsibilities
Leadership and Management
-
Lead, motivate, and support a diverse team of staff and volunteers, fostering a culture of learning, reflective practice, and high-quality service delivery.
-
Line manage Family Liaison Managers and the Community Project Manager, providing supervision, performance management, professional development, and wellbeing support.
-
Oversee volunteer recruitment and management processes, ensuring they are effective and aligned with organisational standards.
-
Act as deputy to the CEO, providing leadership and oversight in their absence and supporting strategic decision-making.
Service Delivery Oversight
-
Ensure the delivery of family support services meets organisational standards, safeguarding requirements, and the needs of local families.
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Monitor operational processes, including referrals, caseload management, and community project delivery, ensuring staff and systems operate effectively and efficiently.
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Oversee projects and community events, ensuring they are delivered successfully and aligned with organisational priorities.
Safeguarding, Quality, and Impact
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Maintain robust safeguarding policies and procedures across all services, ensuring staff are trained and supported in safeguarding responsibilities.
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Implement and oversee quality assurance and impact monitoring systems, using data, feedback, and evaluation to inform decision making and continuous improvement.
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Ensure compliance with statutory and organisational standards, including legislation relating to children, families, and volunteer management.
Partnerships and Stakeholder Engagement
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Develop and maintain collaborative relationships with local services, health professionals, statutory agencies, and voluntary sector organisations to strengthen outcomes for families.
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Represent Home-Start Camden & Islington externally at meetings, networks, and partnership forums.
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Advocate for the needs of families in Camden & Islington and contribute to service development informed by local community needs.
Strategic Contribution
-
Contribute to organisational strategy, planning, and policy development, ensuring operational delivery aligns with Home-Start Camden & Islington’s goals.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Schools and Programme Coordinator / Senior Coordinator – (London)
Salary: Coordinator/Senior Coordinator £28,860 – £34,500 depending on experience. (Salaries over £29,900 reserved for more senior/experienced candidates only).
Contract: Full time permanent contract
Location: Main Office - London Scottish House, 95 Horseferry Rd, London SW1P 2DX.
We are seeking Coordinators to work in London
Reporting to: Programme Hub Manager
About the Role:
We are seeking to expand our committed team of Programme Coordinators and Senior Coordinators who work directly with young people, supporting them to discover and achieve their best next step on their route to a successful career.
Our Coordinators work with young people studying in schools and colleges who face barriers to higher education and employment. Working closely with Careers Leads, Pastoral Support Workers and Referral Partners this role requires excellent relationship management skills to build trusted relationships with key stakeholders and young people as well as local construction and built environment employers who are fundamental to the successful delivery of inspiring world of work programmes.
About You
What we’re looking for in our new Coordinator(s) includes:
· Enthusiastic about connecting young people to opportunities, particularly those facing barriers to work.
· Have a ‘can-do’ attitude, as a small charity you will be expected to get involved in a variety of our programmes and activities – including development of our programmes and processes
· Be able to work within established programme structures, but still be responsive to the individual needs of employers and young people
· IT literate and digitally savvy
· Ability to communicate professionally with a range of people including young people, schools, funders, universities, industry representatives, training providers and community organisations.
· A willingness to learn about career opportunities offered by the modern construction and wider built environment sector.
· We would expect Senior Coordinator to be experienced practitioners who can take responsibility for a significant area of work, proactively driving good practice across organisation and demonstrating a constructive and solutions-focussed leadership
· Ideally educated to Level 3 (BTEC, A- Level, etc) or equivalent experience.
Make a big impact with a dynamic small charity transforming young people’s lives London.
Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment.
We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression.
The Construction Youth Trust team works in a fast-paced environment, so we’re looking for someone who is well-organised, detail-oriented and will be proactive in finding effective solutions. You should have excellent communication skills, the ability to build relationships and a willingness to learn.
At the Trust, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We are looking for candidates who share our dedication to this commitment. All roles involve safer recruitment practices therefore an Enhanced Disclosure with Barred List check from the Disclosure and Barring Service (DBS) will be carried out.
We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from a minority ethnic background and/or those with a lived experience of the young people we support.
What we offer:
You’ll be eligible for many of our benefits including:
· 25 days annual leave per year which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year
· An additional discretionary “Day for You”, (pro rata for part-time)
· Opportunity to take a 6-week sabbatical after 3 years of service
· The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%
· All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed.
· Access to Workplace Options EAP (a provider of employee support services)
· Opportunity to Work from Home
· Opportunity to take part in the wider team’s wellbeing and social activities
· A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).
How to Apply
If you are passionate about improving the life chances of young people, especially those facing disadvantage and exclusion, we'd love to hear from you! Please complete the application form explaining why you're interested in this role and how you meet the person specification.
Previous applicants need not apply.
Closing date: 9am on 23rd January 2026. However, we reserve the right to close recruitment for these roles ahead of the deadline once we reach a suitable number of applications. We may also interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found.
A second interview may also be required.
You can access the Application Form, Job Description and Person Specification for this via this Charity Jobs site.
The client requests no contact from agencies or media sales.
The Vacancy
Senior High Value Fundraising Manager
Salary: up to £51,176 (depending on experience)
Location: Remote with regular travel to London / Downton
Hours: 35 hours per week
Contract: 12 month fixed-term
About the Role
We have an exciting opportunity for a Senior High Value Fundraising Manager to join our Relationship Fundraising team at Help for Heroes. This senior role will shape and lead one of our most strategically important income streams—ensuring we continue delivering life-changing support for veterans and their families.
This senior role is perfect for a confident relationship fundraiser with experience securing major gifts, running high-value campaigns, and delivering impactful special events.
You’ll lead the development and delivery of our high-value giving strategy delivering in excess of £1.2m over the next 12 months, including the £17m No One Left Behind campaign, major donor income, and a new 3-year Special Events strategy. With responsibility for a talented team, you’ll build a strong major donor pipeline, secure 5- and 6-figure gifts, and deliver exceptional supporter experiences.
You’ll collaborate across the organisation to shape compelling proposals, develop high-value communications, support our 20th anniversary plans, and ensure strong financial management and reporting.
As a senior leader, you will inspire, coach and develop your team, fostering a culture of collaboration, excellence and innovation.
About You
We’re looking for a strategic and inspirational leader with:
- Proven experience securing large (6-figure+) gifts from HNWIs
- Successful delivery of multi-million-pound campaigns or major donor programmes
- Experience leading and developing high-performing teams
- Strong event leadership experience in income-generating and stewardship events
- Excellent stakeholder engagement, communication and relationship-building skills
- Confidence managing £1m+ targets, budgets and KPIs
- A flexible, calm and collaborative approach
- Passion for supporting veterans and their families
- Regular travel and some evening/weekend events are required.
About the Team
The Relationship Fundraising team is a key driver of sustainable long-term income for Help for Heroes securing income from Philanthropists, Businesses, Trusts and Foundations, Volunteers and Community partners. You will join a collaborative, passionate and expert team who are committed to delivering transformational support for the Armed Forces community.
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
- Opportunity to buy and sell up to 5 days annual leave per year.
- Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
- 3 volunteer days per year to support the Help for Heroes community.
- A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
- Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction.
Closing date: 16th January 2026
Please note: We may close this vacancy early should we receive a high volume of strong applications.
The client requests no contact from agencies or media sales.
We are looking for a dynamic and experienced programme manager who will oversee The Advice Workforce Development Fund (AWDF). AWDF is a collaborative programme dedicated to strengthening and sustaining the social welfare advice sector in London. The role will coordinate and run steering and advisory groups, and ‘task and finish’ groups, working with cross-sector stakeholders to enable the implementation of recent recommendations generated by research commissioned by the programme, and help with monitoring and evaluating the project and funded projects under this programme. The successful candidate will have strong project management skills, a commitment to social justice, and a track record of delivering impactful support to external partners.
The workforce development programme was created after working closely with a group of funders and advice sector representatives who are now steering group members. The programme has reached an exciting stage, as it transitions from a foundation-laying and research phase into more of a focus on influencing and implementation of the learning generated to date, while also maintaining and strengthening new and existing relationships. This role, with support from the Head of Sector Support and Grants and the CEO, will oversee the continued development and delivery of this exciting partnership into the longer-term. This role will also work closely with the Propel initiative under London Funders to ensure effective coordination of work is done at all levels.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT US
The Great Friendship Project is an award-winning organisation tackling loneliness through research-informed community programmes, campaigns, and partnerships.
We design and deliver social interventions that help people build real-world friendships, strengthen social confidence, and rise out of loneliness.
Over the past four years, we have delivered hundreds of community activities, partnered with major brands and public institutions, contributed to national research and policy conversations, and built a highly engaged community of tens of thousands of young adults.
We are now entering a critical next phase of growth, strengthening our foundations in preparation for wider national expansion.
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THE ROLE
This new Programmes & Operations Coordinator role will act as the central operational lead for day-to-day delivery.
You’ll take ownership of systems, operations, volunteer coordination, and delivery logistics, while working closely with the Founder across areas such as community activity, growth planning, partnerships, and fundraising.
As a growing organisation, this is a broad, hands-on role with scope to help shape systems, processes, and ways of working as we grow.
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OPERATIONS
- Planning & Scheduling - Develop and maintain operational plans, timelines, systems, and delivery schedules to support effective coordination across the organisation
- Process Development - Establish and maintain clear processes for tracking tasks, deadlines, risks, outputs, and learning
- Documentation - Develop and maintain scalable documentation, playbooks, and operational processes to strengthen organisational readiness for growth
- Systems Management - Build, refine, and maintain digital tools, databases, and shared filing systems to improve coordination, visibility, and efficiency
- Financial Administration - Support basic financial processes, including processing invoices, tracking expenses, and supporting grant-related financial reporting
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PROGRAMME DELIVERY
- Delivery Oversight - Support the delivery of community programmes, campaigns, and pilots, ensuring quality, safeguarding, and consistency
- Programme Logistics - Coordinate venues, volunteers, partners, and programme materials to ensure smooth delivery
- Participant Communications - Lead day-to-day communications with participants and community members, acting as a clear and reliable point of contact
- Community Development - Develop and refine induction, member contact, and retention processes to support a welcoming and inclusive community
- Impact Tracking - Support evaluation, feedback collection, and continuous improvement across programmes
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VOLUNTEER MANAGEMENT
- Recruitment & Onboarding - Lead the recruitment and onboarding of volunteers and interns
- Volunteer Coordination - Coordinate volunteer rotas, availability, and deployment across programmes and act as the primary day-to-day point of contact for volunteers
- Training & Development - Support volunteer training, shadowing, and development plans
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FUNDRAISING & GROWTH SUPPORT
- Business Development - Support the identification of new partners and assist with building and maintaining relationships, including day-to-day coordination
- Grant Writing - Assist with grant applications, funding research, and partnership follow-up
- Marketing & Growth - Support the development of marketing and growth plans, providing operational input and capacity planning
- Campaigns & Events - Support the delivery of national campaigns, research dissemination, and stakeholder events through coordination of logistics, volunteers, and internal systems
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WHO YOU ARE
- Reliable & Adaptable - You are proactive and can prioritise effectively in a fast-moving environment
- Problem Solver - You have strong organisational skills and a sharp eye for detail
- Great Communicator - You are comfortable with public speaking and talking to everyone from community members to trustees and partners
- The Sherpa - You have experience coordinating or leading teams, projects, or delivery activity
- Tech-Savvy - You love using digital tools (Google Workspace, Notion, Slack, Canva) to make work easier and more visible
- Flexible - You’re happy to work evenings or weekends, when required (N.B. Time Off In Lieu will be provided)
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EXPERIENCE - ESSENTIAL
- Experience in an operations, coordination, programme delivery, or project support role with responsibility for outcomes
- Experience managing multiple priorities across people, systems, and deadlines in a small or fast-moving organisation
- Confidence taking ownership, exercising judgement, and working with limited supervision
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EXPERIENCE - DESIRABLE
- Experience in a charity, community, events, or volunteer-led environment
- Experience supporting partnerships, fundraising activity, or grant applications
- Experience working closely with senior leadership or a founder
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BENEFITS
Beyond the opportunity to play a pivotal role in a growing social movement, we provide a supportive environment designed to help you thrive both personally and professionally.
- Meaningful work with real impact - Play a central role in tackling loneliness and helping people build lasting, real-world friendships
- Hybrid working - A flexible mix of office-based, community, and home-based working, with autonomy around how you structure your week
- 20 days annual leave + bank holidays + your birthday off - On top of this, you’ll also earn an extra day of annual leave every year you work with us, up-to 5 years
- Learning & development support - Opportunities to build skills across operations, programme delivery, fundraising, and leadership, with mentoring from the Founder and access to relevant training - where required
- Progression opportunities - As a growing organisation, this role is designed to grow alongside the organisation, with the potential to develop into a more senior role over time
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HOW TO APPLY
Please submit your application and CV by completing the online form via the link below.
CLOSING DATE: Wednesday 21st January @ 12pm
If you have any queries about the role or application process, you can contact us via email or use the enquiry form on our website.
The Great Friendship Project is an award-winning non-profit organisation tackling loneliness through campaigns, research and community activities.
Senior Community & Events Manager
At Prospect Hospice, our fundraising team is at the heart of everything we do. The income we generate enables us to provide expert, compassionate end-of-life care to people across Swindon, Marlborough and northeast Wiltshire — every day of the year.
We are now looking for a Senior Community & Events Manager to take our thriving community and events programme to the next level.
Hours: 37.5 hours per week (Flexible working options available, minimum 3 days per week in the office)
What you’ll be doing
This is a senior, high-impact fundraising role with real scope. You’ll lead a talented and creative team, oversee our flagship events, grow community fundraising, and play a key part in shaping the future of relationship fundraising at Prospect Hospice. Collectively, this team generates around £1.1m each year — and there’s plenty of ambition to grow further.
As our Senior Community & Events Manager, you’ll be:
· Leading the strategy, delivery and growth of all community fundraising and events
· Owning budgets, forecasting and performance reporting, ensuring strong ROI
· Delivering high-quality, supporter-centred flagship events such as Starlight Walk, Men’s Walk, Light Up A Life and more
· Expanding community fundraising across groups, schools, workplaces and associations
· Overseeing challenge events and third-party fundraising activity
· Acting as a senior ambassador for the hospice internally and externally
· Line-managing, motivating and developing a passionate fundraising team
· Deputising for the Head of Relationship Fundraising and contributing to wider strategic planning
Occasional evenings and weekends will be required to support events throughout the year.
Who we’re looking for
You’ll be an experienced fundraising manager with a strong track record in community and/or events fundraising. You’re strategic, commercially minded (without losing sight of people), and confident working at senior level.
You’ll bring:
· Significant experience delivering successful community and/or events fundraising programmes
· Proven leadership and people management skills
· Strong financial acumen — budgets, forecasting and analysis
· Excellent stakeholder management and communication skills
· Creativity, resilience and a passion for supporter experience
· A commitment to inclusive practice and our ASPIRE values
A full UK driving licence is essential, and experience innovating or developing new fundraising products is a real plus.
How to Apply
If you’re excited by the opportunity to lead, innovate and inspire — all while supporting outstanding end-of-life care — we’d love to hear from you.
To apply, please submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.
Interviews will take place w/c 19 and 26 January 2026.
Our Values
We’re committed to creating a truly inclusive workplace where everyone can thrive. We value diversity of thought, ability and individuality, and we’re proud to be a learning organisation that encourages innovation and continuous development.
Benefits
· 27 days annual leave entitlement (plus bank holidays)
· Generous contributory pension scheme and life assurance
· Discounts with local retailers, gyms and service providers including Blue Light Discount Card
· Employee Assistance Programme
· Family-friendly policies and practice
· Free on-site parking
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
ESPE is Europe's leading and largest charity focused on improving the clinical care of children and adolescents with endocrine conditions. We aim for excellence in clinical care, research and education through innovation, collaboration and technology. Our charity is growing its membership and activities at pace, and we are now searching for a Finance Manager who will be the first member of the permanent staff team who is a qualified accountant.
The Finance Manager role will make a significant difference to how we manage our finances, at an operational and strategic planning level. We are looking for an individual who is excited by the prospect of transforming our financial governance and management.
Role overview:
The Finance Manager will work closely with the CEO, Treasurer, and bookkeeper to manage daily financial functions, ensure regulatory compliance, and drive financial performance - including budgeting and forecasting.
• Contract and working conditions: This is a fixed-term role (initially 18 months) which we envisage will transition to a permanent position. Hours will initially be 17.5 hours per week with remote and flexible working arrangements. Candidates must have the right to work in the UK and be based in the UK.
• Strategic responsibilities: The Finance Manager will support financial target delivery, ensure robust financial systems, and align financial processes with organisational growth and strategy.
• Operational duties: Responsibilities include preparation of management accounts and all financial reporting, cash flow forecasting, grant management, VAT and tax compliance, audit support, and process improvements. The role also involves liaising with external suppliers and stakeholders and overseeing payroll and pension scheme implementation and management.
• Governance and compliance: The Finance Manager will ensure adherence to the requirements of the Companies Act, Charities Act, and HMRC regulations, ensuring we prepare and submit our statutory accounts on time. You will coordinate the annual audit, review internal controls, and report financial risks to the ESPE leadership.
• Leadership and collaboration: The role includes providing financial guidance to coordinators and teams to support informed decision-making.
• Required experience and skills: Candidates must be a qualified accountant (ACA/ACCA/CIMA/AAT/ICAEW) with at least three years experience in financial or management accounting, preferably in a professional body or learned society. Proficiency in accounting software, and having significant knowledge and understanding of VAT (ideally across Europe), analytical skills, communication, and project management skills are essential.
• Personal attributes: The ideal candidate will demonstrate strong attention to detail, resilience, collaborative skills, ability to manage multiple priorities, and alignment with ESPE’s mission. You should be proactive, enjoy challenge, be capable of working under pressure, and skilled in influencing and strategic thinking. Must be willing to travel to Europe as required (2-4 tuimes per annum).
Benefits:
- 30 days annual leave, plus UK Bank Holidays
- Flexible working
- Matched pension scheme (up to 7% of salary)
- Employee assistance programme
- European travel
First interview date: 20th February, online.
Candidates must submit a CV and covering letter. The covering letter should demonstrate an understanding of ESPE and the current compliance challenges we have faced in recent years.
The client requests no contact from agencies or media sales.
Be at the heart of a pioneering £1m programme reshaping how primary care supports young people. As Programme Manager, you will lead delivery of a flagship three year Maudsley funded initiative across Lambeth, Lewisham, Southwark, Croydon — and beyond.
This post offers an exceptional opportunity to join a small, ambitious charity driving innovation across primary care, youth work and mental health. Working in partnership with King’s College London’s CAMHS Digital Lab and local stakeholders across the four South London and Maudsley (SLaM) boroughs, you will shape and deliver a programme that reimagines adolescent health support.
The Programme Manager will oversee strategic development and delivery at The Well Centre Charity, which is leading the spread and scale of the Well Centre model. You will lead the design, mobilisation and implementation of this new, three year initiative — focused on co-producing new services, strengthening existing provision and embedding a more integrated, youth friendly approach to health and wellbeing.
Key responsibilities
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Lead the day-to-day management of this £1m Maudsley funded programme
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Develop and oversee a clear mobilisation and delivery plan
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Identify and manage risks, track milestones and maintain programme momentum
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Liaise with partners and interest holders across Lambeth, Southwark, Croydon and Lewisham
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Report to funders and ensure delivery to time, quality and within budget
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Represent The Well Centre Charity externally, leading steering groups, workshops and engagement events
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Develop and lead a communications and engagement strategy
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Implement systems to monitor activity across all four boroughs
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Prepare briefings for the core team, programme steering group, funders and wider partners
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Build strategic relationships to support service transformation for young people
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Contribute to organisational operations including finance processes, reporting and information governance
About you
We’re looking for a thoughtful, curious and energetic manager who wants their work to make a real difference to young people’s lives. You will bring a positive, solutions-focused mindset and enjoy working in a small, collaborative and values-led team, where initiative and creativity matter more than hierarchy.
Essential criteria
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Educated to degree level in a relevant subject, or equivalent
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Demonstrable success in project management and delivery
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Strong interest in innovation and improvement within local services
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Passion for improving young people’s health outcomes
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Excellent organisational and time management skills
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Well-developed written communication and report writing skills
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Ability to chair meetings with clinicians and senior managers
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Confident delivering presentations and representing the programme with commissioners and providers
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Strong interpersonal skills and ability to work collaboratively
Desirable
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Masters degree or experience to equivalent level
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Experience of change project delivery within health settings
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Experience working directly with commissioners
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Project management qualification
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Knowledge of primary care delivery and funding mechanisms
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Experience working with or alongside the voluntary sector
What we offer
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The chance to shape a pioneering programme improving adolescent health
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Supportive, collaborative, values-led environment
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Opportunities for publication, innovation and professional development
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Hybrid working and flexibility
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Autonomy to contribute creatively to an ambitious programme
Benefits
(Aligned with HHGP employment terms)
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Company pension
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Cycle to Work scheme
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On-site parking
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Sick pay
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Referral scheme
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Generous annual leave
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Supportive multidisciplinary environment
Job details
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Job type: Part time
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Hours: 30 per week
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Pay: £31,515.83 – £40,000 per year
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Location: Hybrid remote, with travel across Lambeth, Lewisham, Southwark and Croydon (SW2 3UP)
Scaling the Well Centre model nationally so young people can access integrated, youth friendly health and wellbeing support.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Structure
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Reports to: Director of Learning and Impact
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Direct reports: Programme Leads, Programmes Coordinator
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Location: Haringey, with travel across London boroughs as required
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Hours: 40 hours per week (including 1 hour lunch break)
Benefits
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25 days annual leave plus 8 bank holidays, your birthday off, and an extra day per year of service (up to 5 additional days)
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Death in Service cover (up to 4x annual salary / fixed amount for part-time roles)
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Enhanced sick pay
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Eye care benefits for those using display screens
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Up to £750 annual CPD budget to support your professional development
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A dedicated wellness package promoting staff health and wellbeing
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Team building and transformation days to strengthen collaboration and personal growth
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Professional mentoring and ongoing supervision
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A comprehensive induction and training programme to help you thrive from day one
About Sister System
Founded in 2018, Sister System is a charitable organisation and an Open College Network (OCN) approved centre dedicated to empowering girls and young women aged 13-24 affected by the care system.
Our approach is co-designed with care-affected young women to ensure that their lived experiences continue to drive meaningful change and shape our progression. Built on proven therapeutic models, our long-term mentoring, accredited qualifications, and leadership development programmes strengthen resilience, confidence, and essential life skills.
Our model seeks to break intergenerational cycles by equipping young women with the tools to thrive and lead change. Through a strong sense of community, peer networks, and trusted adult relationships, we create clear pathways into education, employment, and socio-economic stability, supporting a life free from abuse.
Throughout her journey with Sister System, each girl participates in weekly one-to-one and group sessions focused on self-education and personal growth. These sessions explore the social and emotional transition to womanhood while building a supportive network of “sisters” who continue to empower one another during key life transitions. Our programmes are accessible to girls and young women at any stage of educational attainment, enabling all Sis-Stars to learn, grow, and thrive.
Our Programmes
All our programmes have been co-curated with young women in care and are built upon proven therapeutic models of intervention. We deliver a set of inclusive, empowering, enabling, and exploratory programmes. These focus on self-education, investigating the social and emotional impact of the transition to womanhood and creating a network of sisters who can continue to support each other's growth throughout key transitional periods. Our programmes are delivered in such a way that sisters at any stage of educational attainment can access, learn, grow, and thrive.
Job Purpose
Sister System is seeking an experienced and dynamic Head of Programmes to lead the operational delivery and continuous improvement of our mentoring, learning, and development programmes for care-affected girls and young women aged 13–24. The postholder will oversee the full programme cycle — from referral and assessment through to delivery, evaluation, and progression — ensuring all work is trauma-informed, evidence-based, and aligned with Sister System’s mission and OCN accreditation standards. Acting as the central link between the leadership team and delivery staff, the Head of Programmes will manage and develop a high-performing team, maintain quality assurance across all programme stages, and foster strong partnerships with schools, local authorities, and community organisations to drive measurable impact and long-term systemic change.
This role holds operational oversight of all programme delivery, team management, and quality assurance, ensuring that our work achieves its intended outcomes, aligns with our organisational strategy, and continues to grow in impact and reach.
Key Responsibilities
Programme Leadership and Delivery
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Lead the design, coordination, and delivery of all Sister System programmes, services, and activities in line with organisational aims and funder requirements.
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Oversee programme planning, scheduling, and annual mapping to ensure smooth delivery and strategic alignment across all three stages (Enable, Enhance, Empower).
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Work with the Safeguarding Lead to manage referral, assessment, and placement processes to ensure beneficiaries are appropriately matched to programmes and mentors, maintaining high standards of transparency and accountability throughout.
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Ensure all delivery follows Sister System's three-stage programme model, safeguarding standards, and quality expectations. Support programme delivery where needed, maintaining a visible leadership presence.
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Monitor the service user journey using Sister System's monitoring and evaluation tools and Salesforce CRM, working with the Head of Monitoring & Evaluation to track progress against work plans, indicators, and our evaluation framework.
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Conduct regular programme review meetings with team members and stakeholders to enhance information sharing, efficiency, and effectiveness of programme implementation.
Programme Quality and Impact
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Oversee programme quality assurance, including risk assessment of referrals, benchmarking, and monitoring of Development & Progress reports.
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Work with the Internal Quality Assurer to ensure delivery meets agreed quality standards.
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Maintain oversight of portfolios of work produced by learners and mentors towards their qualifications, in collaboration with the Learning & Development Lead and EET Progression Lead.
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Support the collection, analysis, and reporting of programme data to evidence impact and inform organisational learning.
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Play an active role in the impact evaluation cycle, managing and adapting programmes in line with outcomes and goals.
Operational and Team Leadership
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Lead and support the mentor team in effective caseload management, ensuring appropriate workload balance and delivery quality.
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Line manage key programme staff, providing guidance, support, and supervision in line with organisational policies. Support staff wellbeing and development, ensuring a positive working environment.
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Ensure timely completion of paperwork, reports, and monitoring requirements across all programmes.
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Lead regular team meetings, contributing to a reflective, learning-focused organisational culture.
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Support implementation of Sister System's performance management systems and processes.
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Ensure compliance with all relevant policies and procedures, specifically safeguarding, Child Protection Policy, and Code of Conduct.
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Encourage a culture of learning, creativity, and innovation. Maintain good team communication and dynamics, taking remedial action when problems occur.
External Partner Management
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Commission and manage a pool of external facilitators and delivery partners to meet agreed programme outcomes.
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Build and maintain strong relationships with referral partners, funders, and external stakeholders to support programme delivery and growth.
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Represent Sister System externally, promoting our model of culturally responsive, trauma-informed mentoring.
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Ensure all staff, partners, and stakeholders have clear understanding of Sister System's mission, vision, values, and policies, reflected in programme implementation.
Strategic Development and Business Growth
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Contribute to the development of Sister System's programme strategy, aligning delivery with the 3-year plan and long-term system change goals.
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Contribute to Sister System's strategy development and revision by providing feedback on programme reach, impact, and strategic planning.
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Identify opportunities for programme innovation and growth, including developing new partnerships and supporting funding applications.
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Support senior leadership in reporting to funders and partners, contributing to organisational learning and sustainability planning.
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Represent Sister System at sector events and forums to promote our work and influence best practice in mentoring care-affected young women.
Safeguarding
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Sister System places the highest priority on safeguarding and promoting the welfare of children and young people.
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The Head of Programmes will serve as a Designated Safeguarding Officer (DSO) with responsibility for safeguarding in the organisation, maintaining good knowledge of safeguarding guidance (including Keeping Children Safe in Education and Working Together to Safeguard Children) and related legislation (e.g., the Children Act 1989).
Person Specification
Essential – Knowledge & Experience
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Significant experience in programme management, delivery, and coordination within the charity/social impact sector
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Proven track record of managing multiple programmes or projects simultaneously, meeting targets and deadlines
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Experience of line management and team leadership, including supervision and performance management
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Experience managing relationships with external stakeholders, including funders, delivery partners, and referral agencies
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Experience in safeguarding and child protection, including handling disclosures and managing risk
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Knowledge of the challenges faced by care-experienced young women and the care system
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Knowledge of effective monitoring and evaluation approaches and impact measurement
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Awareness of equality, diversity, and inclusion principles in service delivery
Desirable
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Experience working with vulnerable young people, particularly care-experienced individuals or young women
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Experience in mentoring programmes or youth development initiatives
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Experience working with trauma-informed and culturally responsive approaches
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Experience of co-production or 'by and for' programme design with service users
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Experience in qualifications-based programmes (e.g., accredited learning)
Skills & Abilities
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Excellent programme planning, coordination, and organisational skills with strong attention to detail
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Strong analytical skills with ability to interpret data and use it to inform decision-making
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Excellent written and verbal communication skills
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Ability to manage competing priorities and work effectively under pressure
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Strong relationship-building skills with ability to work collaboratively across teams and with external partners
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Highly developed cultural awareness and ability to work well in an environment with people from diverse backgrounds and cultures
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Problem-solving skills with ability to adapt plans and respond to challenges
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Ability to lead, motivate, and support a team, fostering a positive and reflective culture
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Strong administrative and IT skills, including proficiency with databases and monitoring systems
Personal Qualities
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Passionate commitment to Sister System's mission of supporting care-experienced young women
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Strong alignment with Sister System's values and approach, including 'by and for' and trauma-informed practice
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Empathetic and non-judgemental approach to working with vulnerable young people
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Resilient and able to manage emotional demands of the role while maintaining professional boundaries
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Flexible and adaptable approach to changing circumstances and organisational needs
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Commitment to continuous learning, reflection, and professional development
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High level of integrity, professionalism, and accountability
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Able to maintain confidentiality and handle sensitive information appropriately
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You will demonstrate Sister System’s values: Tenacious, Solution-focused, Masterful, Collaborative and Evidence-based
Other Requirements
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Enhanced DBS check will be required for this role
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Right to work in the UK
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Willingness to work occasional evenings and weekends as required by programme delivery
Safeguarding and Safer Recruitment
Sister System is committed to safeguarding and promoting the welfare of all children, young people, and vulnerable adults. The successful applicant will be required to complete an enhanced DBS check and provide two satisfactory references.
Equal Opportunity Statement
Sister System is an equal opportunity employer. We welcome applicants from all backgrounds and lived experiences, and we are committed to fair, inclusive and transparent recruitment. If you need any reasonable adjustments during the application or interview process, please let us know.
Recruitment Process
The post will be advertised from 16th December 2025; applications will close on 12th January 2026.
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First round of interviews will be 22nd January 2026,
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Second round interview will commence from the week of 26th January 2025
We work alongside girls and young women aged 13-24 affected by care, offering her an early intervention mentoring and educational programme.
The client requests no contact from agencies or media sales.
Interviews: 26/01/2026
For more information, or to apply, please click 'apply now' to be directed to our website.
The King’s Trust has ambitions to grow our offer to young people across the themes of Education, Employment and Enterprise. To help us on this journey, we are looking for a passionate and driven individual to join our Management Team to lead and motivate a team of Youth Development Leads.
As part of the Management Team, you will collaborate with regional colleagues and external networks to develop and implement an outreach & delivery plan in accordance with targets for your local area. You will ensure young people who need us most are engaged at the start of their journey by leading the development of relationships with colleagues and local referral partners, and networks. You will lead the effective service delivery of your team, ensuring each young person engaged progresses with an appropriate pathway of learning and one-to-one support.
As one of our Delivery Managers, you need to have:
- Excellent interpersonal skills
- Strong planning and organisational skills
- Effective data analysis skills
- Line management experience
The Delivery Manager role is multi-faceted, and we are looking for an individual with a broad skill set. We work with young people from every background, so we’re passionate about building a diverse workforce that represents the young people we support. We, therefore, welcome applications from everyone who meets the essential criteria for the role.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Delivery Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.


