Deputy Head Of Operations Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Deputy Charity Shop Manager
Thirsk, North Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Charity Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
To find out more about our values and how important they are to us, please visit our website.
The Role
As our Deputy Shop Manager, you will be setting up our brand-new shop in Thirsk, supporting the Shop Manager in implementing processes and ways of working.
You will manage the day-to-day operation of the shop in the absence of the Shop Manager, including managing a team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures.
You will lead by example and ensure that volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.
Specifically, you will:
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Play an active part in running our shop in Thirsk, supporting the Shop Manager in implementing processes and ways of working.
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Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity.
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Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation
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Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a happy retail environment.
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Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received).
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Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.
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Prepare and complete all shop administration in the absence of the Shop Manager including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures.
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Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
About You
To be considered for this role, you will need:
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To be Ideally educated to GCSE level or equivalent but not essential.
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To have experience of managing people/volunteers including recruitment and development.
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To have previous retail experience in charity sector or commercial sector is desirable.
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To be highly organised with good time management skills.
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To be able to prioritise workload and meet deadlines.
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To have excellent communication and interpersonal skills.
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To be resilient and adaptable to change.
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To have strong planning, guiding and motivation skills to successfully achieve targeted income is desirable.
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To have good written and numeric skills are desirable.
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To be able to travel across the Yorkshire region.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 1 April 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Could you confidently manage the finances for the largest division of a household name INGO? Are you experienced in international finance business partnering and looking for a new challenge? Are you excited at the prospect of international travel and the opportunity to upskill finance teams based all over the world? If yes, read on!
This industry leading INGO is currently seeking a Deputy Director of Donor Finance to join their high-performing team on a permanent basis. This critical position holds ultimate financial responsibility for their largest directorate, including providing leadership and guidance to the internationally based finance teams, to maintaining and developing longer term plans and being accountable for financial performance against budget.
The key duties of this Deputy Director of Donor Finance are as follows:
- Ensure the maintenance of the directorate’s 2030 financial plan.
- Drive the development of the directorate’s annual business plan and subsequent budget cycle, validating financials and assumptions prior to submission.
- Provide critical challenge of all actual vs budget analysis. Ensuring all risks and opportunities have been understood and accurately captured.
- Business partner with the Country Directors to ensure their finance teams are operating at the highest efficiency level, providing opportunities for upskilling as required.
- Regularly produce reports for and present to the Head Office senior management team, keeping them abreast of in-country programme progress.
- Full responsibility for ensuring donor and year-end audits are conducted in accordance with respective standards, acting as the key point of escalation for anything high risk.
- Work closely with the COO in the development of working papers for the Board and Trustees, attending meetings to present the financials as required.
This role offers a unique opportunity for someone with a strong background business partnering with international teams and stakeholders, who is looking to take their experience to a new level in operational donor finance. This INGO have one of the best reputations in their area of expertise for hiring and developing first-class finance professionals, so this is not a role you want to miss. Please note this role is required to be in their London office for two days per week, and there is a requirement for international travel up to 5 or 6 times pre year.
The successful candidate will have:
- A full accountancy qualification.
- Demonstrable finance business partnering experience in a senior capacity.
- The confidence to challenge and build rapport with Director and Executive level stakeholders.
- Experience working on an international scale, ideally within an INGO but other sectors will be considered.
- A strong track record of capacity building and upskilling.
If this Deputy Director of Donor Finance is of interest, please don’t delay in applying as CVs are under continuous review.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Willow Burn Hospice is currently seeking a Retail Operations Manager to join our dedicated retail team. We are an independent charity delivering palliative and end of life care services to adults and their families across Derwentside and County Durham.
The role of Retail Operations Manager has overall responsibility for the effective operation of all of Willow Burn Hospice’s (WBH) shops: this includes responding to operational needs of the shops, effective leadership of the Shop Managers, optimising sales, maintaining effective stock management and merchandising, and ensuring that quality, health and safety and housekeeping are monitored and developed using audits.
Job Purpose
- Overall responsibility for the effective operation of all of Willow Burn Hospice’s (WBH) shops: this includes responding to operational needs of the shops, effective leadership of the Shop Managers, optimising sales, maintaining effective stock management and merchandising, and ensuring that quality, health and safety and housekeeping are monitored and developed using audits.
- To promote the ideals of Willow Burn Hospice (WBH) and be a positive ambassador.
- Ensure all shop opening hours are covered and co-ordinating shop cover when the Managers and Deputy Managers are unable to organise cover for each other or volunteers.
- Contribute to the income generation targets of WBH to achieve maximum profit and sales targets through retail outlets.
- Work with the Head of Fundraising and Marketing on the development of retail portfolio including shops and merchandise.
- Ensure WBH’s policies and procedures are adhered to at all times
Are you a strategic leader with a wealth of experience in data and insight? Step into the spotlight at the University of Warwick as their Head of Systems and Insight.
The University of Warwick's Development and Alumni Engagement (DAE) team is seeking a visionary and results-driven individual to join as their Head of Systems and Insight. This is a unique opportunity to shape the future of alumni and supporter engagement at one of the UK's leading universities.
Job Title: Head of Systems and Insight
Location: University of Warwick, Coventry, UK
Salary: £56,021- £68,857
Contract Type: Full-time, Permanent
The role is hybrid, with a minimum requirement of 2 days in the office
Benefits: Generous pension scheme, 30 days of annual leave, excellent maternity and paternity leave, access to the Employee Assistance Program (EAP) dental cash plans, comprehensive medical insurance, eye care provisions, discounted gym campus membership, hire bike schemes, and additional employee discounts.
About the University of Warwick:
It is a vibrant and globally recognised research institution, consistently ranked among the top universities in the UK and worldwide. Their stunning campus, nestled on the outskirts of Coventry, is a vibrant mix of cultures, ideas, and innovation. They are committed to excellence in teaching, research, and engagement, and take pride in their reputation for pushing boundaries and making a real-world impact.
About the Role:
Reporting to the Deputy Director of Development (Alumni and Support Engagement), you will be at the forefront of driving their insight program to achieve DAE's ambitious objectives. You will provide strategic input and leadership to the Department and the University on how alumni and supporter information can be used most effectively. This is to maximise engagement and fundraising income for the University of Warwick. This role will lead the Prospect Research and Information Systems teams in creating the culture, infrastructure, and programs necessary to enable insight-driven decision-making at both strategic and operational levels across DAE.
About you:
As Head of Systems and Insight, ideally you will have an understanding and knowledge of fundraising and alumni engagement systems, including Blackbaud, CRM, Raiser’s Edge, and other fundraising platforms. In addition, you will:
• Be a strategic leader with experience in data and insight, with a strong understanding of data governance principles, data management, and data quality concepts.
• Working knowledge of UK, charity sector regulations and guidance, for example Fundraising Regulator’s Code of Fundraising Practice
• Excellent analytical and critical thinking skills, with the ability to translate complex data into actionable insights.
• A proven track record of successfully leading and managing a team, including performance management.
• Exceptional communication and stakeholder management skills, with the ability to collaborate effectively and strategically with individuals and teams at all levels and across functions.
• Strong leadership skills with a proven ability to influence and motivate others, delivering positive outcomes in complex projects involving business stakeholders, consumer technology partners, and global and regional collaborators.
Why this role?
Joining the University of Warwick means more than just a job; it's an opportunity to thrive in a culture that prioritises growth, support, and collaboration. Their friendly, flexible, and kind office environment empowers everyone to excel, fostering continuous growth and innovation. As part of their dynamic and inclusive community, your contributions will be valued, and your professional and personal growth will be supported every step of the way.
You will be key to supporting the University in breaking down barriers to education and advancing research. You will be part of a team and donor community that creates lasting value in society and the economy by supporting students, research, and facilities at Warwick.
If you're excited about driving change and taking on the role of Systems and Insight Lead, we'd love to hear from you. To find out more about this role, please get in touch with Neil Hogan and Priya Vencatasawmy at Charity People to receive further information and check out the team's Recruitment Website at Recruitment in Development and Alumni Engagement to see behind the scenes in DAE.
Deadline: This role will provisionally close on the 5th of April at 9am, but due to the sensitive nature of the role, we are accepting applications on a rolling basis, so please do reach out to Priya at Charity People if this impacts you in anyway.
Interview: Wednesday 17th of April 2024
Charity People actively advocates for equality, diversity, and inclusion. We match candidates' skills and experiences with charity needs, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. Our commitment to diversity drives outstanding outcomes for the charities we collaborate with.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.
We have an excellent opportunity for a Volunteer Service Coordinator to become an integral part of our dynamic team. We're seeking a highly motivated, experienced, and enthusiastic individual with exceptional skills in community engagement and volunteer management to join us during this exciting development of our services in East Surrey.
As the Volunteer Service Coordinator, your primary focus will be on developing and implementing a Community Companion service and Advanced Care Planning service. These services aim to provide support for individuals at end-of-life and their loved ones, within care home settings. This will include networking and creating professional relationships with the local system providers to identify gaps and effectively develop the service in line with local need. You will also be responsible for recruitment, training and ongoing management of volunteers to be able to effectively deliver the service.
In this role, you will:
- Support the delivery and coordination of the Community Companion service within East Surrey. This will include the management and supervision of volunteers, receiving referrals and matching volunteers with terminally ill people and/or their carers.
- Undertake assessments of the support needs of people referred to the service, identifying the appropriate service to be provided by a volunteer, and make an onward referral as appropriate.
- Implement evaluation methods and tools required to measure the service and satisfaction of those using it.
- Support and promote opportunities for volunteer roles via a range of media routes, seeking volunteers who will make a commitment to the service.
- Schedule training events throughout the year, considering targets for volunteer recruitment.
- Deliver the volunteer core training programme in partnership with volunteer co-facilitators and other appropriate colleagues.
- Induct volunteers to ensure they understand their roles and the contribution they can make to the service and the organisation's goals.
- Provide support to all volunteers and coordinate all aspects of their volunteering activity, ensuring that they deliver on commitments made in their role.
- Maintain close partnerships with the national volunteering team.
- Promote the service throughout in East Surrey so that clients, carers, health care professionals, public and third sector organisations are aware of the service.
- Work collaboratively with other services / professionals in the area, including the Marie Curie Nursing Service and Hospices where they are available.
Skills and Experience required:
- Proven planning and operational service skills
- Excellent organisational, interpersonal and communication skills, with a high level of emotional intelligence
- Previous experience of supporting the development of new services
- Experience of delivering services using volunteers, befrienders and working in partnership with external agencies would be advantageous but not essential
- Ability to deliver training to small groups
- Drive to achieve high standards and work to best practice
What's in it for you:
- Annual leave allowance 25 days plus 8 public holidays (pro rata)
- Competitive policy for parental/sick Leave
- Continuous Professional development
- Industry leading training programmes
- Season ticket loan for travelling to and from work
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (T & C's apply)
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
Click here for full job description;
For more information or an informal chat please contact Roxanne Ainsworth, Deputy Head of Operations on [email protected]
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
Closing Date: 7th April 2024.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via [email protected]
This role will be subject to receiving a satisfactory criminal record check.
We reserve the right to close this vacancy early. Agencies need not apply.
Previous Applicants need not apply.
Role Purpose
To fulfil its Programme Strategy 2022-2027, ShelterBox’s programming will be guided by two Shelter Technical leads, one with a greater focus on emergency response and one with a greater focus on transitional and durable shelters and WASH. The two positions - working in close coordination and collaboration - will collaborate with the Programme Quality and Programme Delivery teams, to maximise the quality of ShelterBox’s programming in alignment with our renewed mission, vision, and strategy, under the leadership of the Head of Programme Quality.
Duties will include but not be limited to:
- Provide technical input into shelter and WASH project design and development, ensuring that shelter technical standards are documented in project sheltering strategies and tools, and that these standards are adhered to throughout the project cycle.
- Continually assess ShelterBox’s technical strengths and areas for improvement, identify approaches to addressing areas for improvement and work with relevant colleagues to put these into action.
- Provide technical advice and assistance to needs assessment, project design and delivery, including through participating in project design, reviewing concept notes/proposals and presence in-country where this is necessary to support the quality of high priority activities.
- Support partners technical shelter knowledge and capacity development, ensuring that their activities are aligned with organisational and global humanitarian standards.
- Ensure that shelter projects consider priority cross-cutting issues such as, environment, housing land and property rights, protection, gender and inclusion, and safety; and that site activities comply with appropriate local, national, and international standards and regulations.
- Support to market assessments to identify existing capacities and resources that can be leveraged to support self-recovery in shelter programming.
- Provide technical support and advice to emergency preparedness planning.
- Work with Heads of Department in International Programmes to identify technical capacity building/training needs of programme staff and ShelterBox Response Team volunteers, and work with the Learning & Development team to develop approaches to meeting these needs.
- Support the Programme Delivery team (Emergencies and Regional Programmes) to assess technical capacity of partners. Develop and deliver and/or facilitate access to shelter and WASH technical capacity building opportunities for our partners as appropriate and work with the Learning & Development team to develop approaches to meeting training needs.
- Represent ShelterBox in the Global Shelter Cluster and other relevant global shelter technical fora, networks, and coordination mechanisms. Facilitate participation of other representatives of ShelterBox in technical/sector fora as appropriate.
- Build and maintain effective working relationships with technical shelter leads in peer organisations.
- Act as technical focal point for existing strategic global/regional partnerships and support the Director and Deputy Director of International Programmes and the Partnerships Manager to build and maintain new strategic relationships with other shelter actors (not including Rotary).
- Engage with sector networks and resources to maintain relationships and awareness of sector trends, learning and recommended practice. Identify potential opportunities and significant improvements in the way we work.
- Proactively analyse and make recommendations on how emerging global and sector trends, developments and research might potentially affect current policy and practices.
- Support development of a Research Strategy and ensure accompanying work plans to make the most of opportunity for improvement, innovation, and development. Include consideration of aid items, approaches, and agreed organisational learnings.
- Build links and collaborate with relevant sector organisations, communities of practice and academic institutions to build strategically appropriate research agenda.
- Engage professional partners (organisations, individuals, and communities of practice) to both obtain and cascade learning opportunities.
- Promote and actively support an organisational learning culture. Communicate knowledge and learning related to product, process, and approach. Work with the Impact & Accountability Lead to ensure that ShelterBox has robust systems in place for technical knowledge management and knowledge sharing. Ensure relevant programme and wider staff are aware of key sector trends and recommended practice as appropriate.
- Work in collaboration with the Sustainability Manager to ensure that project design and implementation considers sustainability, including, but not limited to, utilising local resources where this makes sense and in reducing plastic and emissions in our programming.
- Work in collaboration with Sustainability Manager and Supply Chain to research, test, develop and implement more sustainable alternatives to our shelter offering.
- Support the development of a research strategy and ensure accompanying work plans to make the most of opportunity for improvement, innovation, and development. Include consideration of aid items, approaches, and agreed organisational learnings.
- Accurately and accessibly present ideas, findings, recommendations, and changes as appropriate to the audience to support organisational awareness, decision making, sector voice, and income generation.
- Work away from home, this may be UK or overseas training or deployment to disaster affected areas. Whilst you are unlikely to respond for more than six weeks at any one time, you may be required to deploy for up to 40% of your time in any calendar year.
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
The client requests no contact from agencies or media sales.
About Us
We’re here for everyone affected by cardiomyopathy
We are the specialist national charity for people affected by cardiomyopathy, a condition that affects the heart muscle.
Cardiomyopathy is a disease of the heart muscle. It is a group of conditions that affect the structure of the heart and reduce its ability to pump blood around the body. It can have a devastating impact on the lives of people of all ages, including babies, and is usually inherited. Medical experts estimate at least 1 in 250 people (approximately 266,000 people in the UK) have cardiomyopathy.
We are the only charity in the UK supporting children, young people, and adults with the life-limiting heart condition cardiomyopathy. We are a community of people affected by cardiomyopathy, medical experts, and charity professionals working to provide support and information, campaigning for better access to quality treatment, saving lives through raising awareness and providing hope through shaping research.
Job Summary
We are looking for a highly organised Administrator to join our services team to support the day-to-day operations of our or services to our community. The Administrator will play a crucial role in ensuring the efficient functioning of administrative processes and facilitating communication. The ideal candidate will be detail-oriented, and able to handle a diverse range of tasks with professionalism and enthusiasm. It can be a busy and varied role with lots of interactions with our service users.
Key Responsibilities
· Manage and maintain administrative systems and procedures.
· Handle correspondence, emails, and phone calls, and respond promptly to inquiries.
· Maintain accurate records and databases.
· Managing and coordinating online support groups ensuring joined up working
· Order office stationery and supplies
· Managing incoming and outgoing post
· Managing the services email inbox responding to enquires accordingly
· Coordinate meetings, appointments, and travel arrangements as needed.
· Assist with the preparation of reports, presentations, and other documents.
· Ensuring bulk requests for hard copy information resources are sent to the requesting hospital / clinic in a timely manner.
· Provision of resource support to in-person community support group meetings.
· Active liaison with relevant NHS administration teams to organise on site meetings.
· Responsible for the upkeep of volunteers’ online training records.
· Proofreading all draft information resources prior to final publication.
· Providing administrative support to the services team.
General
· Undertake additional duties as required in accordance with the responsibilities of the position.
· Always ensure that the charity’s reputation as an authoritative and responsible information source is maintained and enhanced.
· Ensure appropriate levels of confidentiality and data protection are maintained.
· Bring to the attention of the Head of Services any concerns which may affect the performance of the role.
Equal opportunities
The charity is committed to promoting equal opportunities and the post-holder has a leading role in ensuring equity in employment opportunities.
Health & safety
In addition to any responsibilities specified within your job description above, it is your duty to:
· take reasonable care of the health and safety of yourself and of the other people who may be affected by actions and omissions at work.
· co-operate with the employer in ensuring that all statutory and other requirements are complied with.
This is an outline of the post-holder's duties and responsibilities. It is not intended as an exhaustive list and may change from time to time in order to meet the changing needs of the charity.
Please submit your CV and covering letter.
The client requests no contact from agencies or media sales.
Position type:Full time, permanent, 37.5 hours per week
Responsible to: Deputy Director of Finance
Direct reports: Finance Officer x 2
Location: ShelterBox HQ, Truro, Cornwall (Remote UK will be considered)
Role purpose:
A senior member of the finance team and member of a collaborative organisation wide team of managers. Manage the financial accounting team whilst maintaining and developing systems to support the operation of a modern, progressive and supportive financial accounting function.
Responsible for monitoring and managing all financial legal, technical and compliance issues, including gift aid, VAT and other tax compliance, preparation of statutory accounts and managing external & internal audits.
The role reports to the Deputy Director of Finance and will be a key business partner across the business for all financial compliance matters.
The role manages two finance officers.
Who are we looking for?
ShelterBox is seeking a qualified accountant, with 10+ years PQE in relevant roles.
The successful candidate will have great communication and interpersonal skills and enjoy providing a service to assist internal customers and the charity in meeting their goals. Must be passionate about developing a modern, progressive finance function.
Extensive experience and knowledge of audit, banking, foreign currency, Gift Aid and VAT is required together with exposure to payroll and accounts payable.
With assistance from direct reports, duties will include but not be limited to:
• Responsible for ensuring the financial accounts department meets the needs of users of their services and the requirements of the charity.
• Develop and maintain efficient and effective financial systems and controls.
• Manage financial accounting team (2 X Finance Officers) to ensure a high level of service is provided by the team.
• Significant role in supporting the design and implementation of new ERP and Payroll systems.
• Development of appropriate policies to support role for use by the wider organisation and monitoring adherence with those policies.
• Preparation of annual statutory accounts and supporting audit schedules for parent charity and 2 subsidiaries
• Management and co-ordination of external audit
• Annual return submissions to Charity's Commission.
• Ongoing management of all treasury functions including cash management, foreign currency, banking relationships and banking disclosure requirements for transacting in high-risk foreign countries.
• Maintaining due diligence requirements of financial institutions we deal with.
• Monitor and manage long-term financial investments.
• Monitor and manage short-term financial investments, monitor weekly cash requirements and draw down cash to meet cash flow needs.
• Responsible for all aspects of VAT, including quarterly returns for all entities and irrecoverable VAT calculation.
• Chair of the Gift Aid working group. Responsible for Gift Aid compliance and coordination of Gift Aid compliance across the charity.
• Responsible for monitoring the external environment for changes in a range of compliance issues notably corporation tax, VAT, gift aid and audit.
• Support the wider finance team with the management of restricted funds as required, including monitoring the processing of restricted fund income and system configurations for restricted income processing.
• Maintenance of the nominal ledger structure and system configuration within the finance system.
• Oversight and leadership on payroll although this individual will not process payroll (with the exception of providing processing cover).
• Oversight and responsibility for accounts payable.
• Will ensure all overseas deploying staff are adequately resourced from a finance perspective in either foreign currency cash or company credit card.
• With support from the Finance Officers will manage any emergency requests for funding from overseas deployed staff
• Will ensure appropriate controls and reporting mechanisms are in place in relation to cash voucher programmes in the country.
• Assists Head of Legal and Risk with information provision in relation to insurance cover.
Other responsibilities
• Any other duties as required which are deemed appropriate to the level and grade of the post.
The client requests no contact from agencies or media sales.
Do you have a passion for developing people, and supporting a Christian charity to tackle complex challenges like poverty and exclusion by mobilising people, churches, and whole communities to make a positive difference?
We are seeking an HR and Administration Officer to join our team, working closely across our organisation and our Senior Leadership Team to provide HR support, embedding policy and excellent practice in a way that strengthens our culture and upholds our core values.
This is a varied role that will suit a HR generalist, providing support and advice on the full range of activities that form the employee life cycle. This includes recruitment and onboarding of new staff, ensuring our policies represent best practice and that they are embedded in the culture of CUF, liaising with payroll, maintenance of the staff handbook, promoting personal development, ensuring our online HR software is used to its full capability, ensuring our appraisal process is robust and a range of other HR tasks.
The role will be key in our ambition to promote a positive working environment with good wellbeing and personal development opportunities for our team.
This role will also include other administrative tasks and project work to support our Senior Leadership Team.
To apply, please send/email an up-to-date CV and covering letter outlining your relevant skills and experience, relating to the listed responsibilities and person specification
Closing date: Midday Thursday 18th April, with interviews Tuesday 9th May (in London)
Do you have experience in a fundraising environment and would like to be involved in an exciting and ambitious campaign? If so, this is a fantastic opportunity to join our small and friendly Development team based in the centre of Oxford
Reporting to the Deputy Director of Development, this exciting role will ideally appeal to someone who may already have some experience of fundraising, who is passionate about higher education and wishes to advance their skills in a highly successful college development and alumni relations office. The post is varied but in general the appointee will assist the overall purpose of the office of fostering and deepening relationships between the Hall and its alumni and in securing financial support from those alumni. This role will focus on regular giving and wider fundraising support, whilst there will also be the opportunity to take the lead on some more general projects and responsibilities. The Development Office can be a busy and demanding environment at times as the team work to engage the College community to capitalise on our philanthropic potential and successfully complete the current HALLmarks campaign in line with our ten-year strategic plan.
This is a full-time post (35 hours per week) usually 09:00 to 17:00 (some flexibility is negotiable in regard to the start and finish time). The role is based in the centre of Oxford but we can offer the possibility of working one day per week at home if you wish so please get in touch to discuss.
You will have excellent organisation skills and be confident in your ability to work across a range of internal and external audiences. You will have excellent relationship building skills with a strong commitment to supporting the delivery of the highest level of donor engagement and care.
In return, you will benefit from working for a warm, supportive and inclusive organisation (part of a world-leading university) offering good development opportunities to broaden your skills plus a comprehensive benefits package as follows:
- A free three-course lunch.
- Excellent annual leave entitlement (up to 38 days per year) and additional days for long service.
- Subsidised bus pass loans, season ticket loans and cycle scheme loans.
- Access to the College's employee assistance programme (a 24-hour telephone and online advisory and counselling service).
- Annual flu vaccination.
- Discount in University shops, free entry to other colleges and libraries, discounted computer software from the University Computing Service, free access to the Botanical Gardens and Harcourt Arboretum and discounted membership of the University's gym and pool.
The appointee will be automatically enrolled into the Universities Superannuation Scheme (USS).
We are a very sociable team and arrange various staff events throughout the year including quizzes, a summer BBQ, a Christmas event and more.
Interested candidates should visit the College's website for further details and application instructions.
The College seeks to foster a collaborative and respectful work environment which promotes equality, diversity and inclusion together with a policy of assisting all our employees to achieve professional growth. We strive to appoint committed and compassionate colleagues to help ensure every student achieves their best.
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply.
The client requests no contact from agencies or media sales.
The Youth Services Manager is a key senior position leading on the design and delivery of Caring in Bristol’s services tailored to 16-25 year olds. The postholder also acts as the safeguarding lead for the organisation.
Our youth services take a person-centred relational approach. Our youth team stand alongside young people, working together to tackle the barriers to stable housing. This role also has the exciting opportunity to shape our innovative new small-scale accommodation provision.
As the Youth Services Manager you will play a key role in developing our work supporting young adults that prevents or stops the development of a homelessness crisis.
There are two key services which this role would oversee:
· “Project Z” - Ongoing one-to-one floating support by specialist youth practitioners for 16-25 year olds, many of whom will be experiencing multiple disadvantage; a key objective is building trusting relationships that can help to facilitate positive change.
· “Z House” - A project launching in Spring 2024; an innovative new model for short term youth accommodation for 18-25 year olds in Bristol, delivered primarily by community volunteers. We are in the final stages of constructing the space and the initial service design, with the aim to pilot the concept for the next 12 months.
Both services incorporate group work, drop-in activities and co-production to ensure we are making them accessible to young people who may not usually participate in more traditional support models.
The role will work closely with our other operational managers to ensure that our volunteer management, data systems and performance monitoring are best practice.
The role will have line management responsibility for project staff including the Senior Youth Practitioner, Shelter Coordinator and some oversight of volunteers.
KEY RESPONSIBILITIES
- Lead on the coordination, delivery and development of our youth-focused services.
- Leadership of the youth services staff team, providing line management, pastoral support, supervision and development opportunities.
- Develop effective collaborative networks and partnerships with relevant organisations that support young people in Bristol, promote the broader work of CiB, act as a representative of the charity.
- Work closely with the Head of Operations and Prevention Services Manager to develop a consistent approach and operational resilience, including participating in the on-call support rota for all services.
- Act as the Safeguarding Lead for Caring in Bristol, with the support of the Head of Operations and Deputy Safeguarding Lead, providing organisation-wide support and advice to ensure concerns are captured, acted upon and escalated where necessary.
For the full specification and Skills/Experience required, download the job description or find it on our website.
To apply please fill in the attached application form and send via email to us with the subject line Prevention Services Manager
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
We are currently hiring a Service Manager to lead multiple services across Royal Borough of Kensington and Chelsea (RBKC). You will be responsible for delivering the highest standards of service quality, performance, and improvements across your service through excellent leadership and embodiment of the values of the organisation. You will ensuring the full contract and regulatory compliance is followed, and support the Head of Service in the implementation and delivery of service monitoring and development. You will contribute to the strategic direction of local services.
Rota: Monday to Friday 9am to 5pm, flexibility required to meet service needs, based across all RBKC services under your area
ABOUT THE SERVICE
You will manage a service which spans across RBKC providing 154 units of accommodation to people experiencing homelessness and have complex needs. Commissioned by RBKC, the services range from 24 hour supported accommodation, to self contained flats with visiting support.
As the service manager, you will lead the team to deliver exemplar Trauma Informed support to our residents and participants. The current team you will directly manage:
- Deputy Manager x 3
- Activities Coordinator x 1
- Resettlement Manager x 1
The in-service leadership team support a team of frontline Support Mentors and Peer Support mentors to deliver dynamic and flexible person centred support aimed at empowering our residents to make and sustain positive change.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!
OVERVIEW OF KEY RESPONSIBILITIES
Line Management and Leadership
- Provide high quality support, leadership and line management to staff, offer guidance, support, and advice to the team and support them to perform to the best of their abilities.
- Provide leadership and management throughout the full employee lifecycle.
- Hold regular one to ones and team meetings to support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed.
- Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.
Service Delivery
- Manage the overall day-to-day operational delivery of your service, working directly with your team, colleagues, residents and participants, as well as other stakeholders to provide a high-quality, holistic service which meets the needs of our residents.
- Ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
- Support the team to carry out their day to day duties and responsibilities, offer guidance and support as necessary.
- Work proactively to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
- Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment.
- Be part of the operational on-call Rota for providing out-of-hours support across the operations directorate.
Risk Management
- Follow relevant risk assessment and management procedures, share relevant information with others as necessary.
- Ensure all case recording and information is accurately recorded in a timely manner, ensuring confidentiality and GDPR.
- Champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.
Property and Housing Management
- Ensure the accommodation in which residents live is clean and maintained to a high standard
- Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
- Ensure a provision of high quality housing management service is provided to residents.
Financial Management
- Manage the service budget and review monthly management accounts: Set budgets and ensure resources are maximised.
- Promote effective cost control mechanisms and other financial activities.
- Maintain financial management within the service.
Other
- Some of what else is included: Contract management and Internal auditing, admin, and general other duties as required.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to the JDPS attached for more information.
KEY CRITERIA
What we are looking for:
- Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- Previous experience in people management and development
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of Housing Management, including voids and evictions
What we would like, but not essential:
- Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Charity Shop Manager
Thirsk, North Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Charity Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
To find out more about our values and how important they are to us, please visit our website.
The Role
We are currently looking for a Shop Manager who will run our brand-new shop in Thirsk.
Initially, you will have the opportunity to play a key role in setting up our new shop, recruiting volunteers, and making plans to ensure the shop is ready to open. You will then ensure the smooth running of the shop long-term.
You will manage the day-to-day operation of the shop including managing a Deputy Shop Manager and team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures.
You will lead by example and ensure that volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.
Specifically, you will:
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Manage and be accountable for implementing and complying with agreed shop operating policy and standards including Health and Safety and Trading Standards.
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Be responsible for ensuring the shop is presented to the highest standards with attractive visual merchandising and window displays.
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Be responsible for attracting and recruiting a team of new volunteers, ensuring they are well trained and take every effort to create a welcoming and happy environment.
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Be responsible for ensuring the team are working towards achieving all key performance indicators.
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Be responsible for line managing the Deputy Shop Manager, work together to ensure there is management cover and sufficient volunteers to operate all trading hours.
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Ensure accurate accounting and handling of assets (items donated and money received).
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Be responsible for ensuring accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.
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Prepare and complete all shop administration including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures.
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Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
About You
To be considered for this role, you will need:
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To be ideally educated to A Level or equivalent.
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To have experience of managing people/volunteers including recruitment and development.
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To have previous retail experience in charity sector or commercial sector is desirable.
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To have experience of meeting and exceeding targets within a retail environment.
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To have experience of opening a new shop is desirable.
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To be highly organised with good time management skills.
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To be able to prioritise workload and meet deadlines.
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To have excellent communication and interpersonal skills.
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To be able to motivate self and others.
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To be resilient and adaptable to change.
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To have strong planning, guiding and motivation skills to successfully achieve targeted income is desirable.
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To be able to travel across the Yorkshire region.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 1 April 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Walsall Council and Robertson Bell are yet again exclusively partnering, this time in the recruitment of three Strategic Finance Business Partners on a permanent basis. At Walsall Council, we believe that people are at the heart of everything we do. In our work, the way we listen and respond to our customers and colleagues will determine the way we grow and bring Council’s vision to life. To succeed, we must push the boundaries of customer service and added value – hence the addition of these brand-new roles to our structure as an added layer of strategic expertise to our finance team:
- Strategic Finance Business Partner - Adult Social Care Demand and Core & Public Health
- Strategic Finance Business Partner - Childrens Services Demand and Core & Education
- Strategic Finance Business Partner - Economy, Environment & Communities, Resources and Transformation, Capital
Finance Business Partnering is an enabling function, providing solutions, financial insight and intelligence to support and constructively challenge the organisation to help achieve its objectives, underpinned by strong financial management. Reporting into the Head of Finance and Deputy s151, these posts will provide strategic senior and operational capacity, and will have management responsibility for their respective finance business partnering teams for delivery of Service Excellence.
The organisation:
Walsall is situated within the West Midlands and is one of four Local Authorities comprising the Black Country. It contains six urban district centres: Walsall Town Centre lies at the heart of the Borough, surrounded by Aldridge, Bloxwich, Brownhills, Darlaston and Willenhall. The Borough covers 40sq miles and is bisected by the M6 motorway.
We provide an attractive employment package that includes a generous annual leave entitlement of up to 29 days (which rises to 34 days after 5 years continuous local government service), a flexible working scheme that allows up to a further 12 days leave per year, working from home opportunities, with emphasis on an optimum work life balance arrangement and a career average pension scheme. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements.
The key duties of these roles are as follows:
- Ensure the Councils Finance Business Partnering service is fit for purpose in order to deliver on all aspects of operational financial management.
- Operate at a strategic level, building strong relationships with internal and external partners and being a key and active member of senior management forums.
- Financial oversight for all duties required under the CIPFA compliance framework including financial forecasting, business cases, modelling, budget setting and Final account preparation for the teams under the roles remit.
- Drive and support the delivery of productivity and efficiency improvement across the Council.
- Ensure the provision of high quality advice, information, interpretation and solutions to budget holders to underpin effective decision making and meaningful performance management.
- Maximise new and existing funding streams realise efficiency savings and to deliver the councils aims.
- Influence and drive cultural change towards improved financial management through managing resources, outputs, performance and risk in the achievement of outcomes.
The successful candidate will have:
- Full CCAB or equivalent qualification, with evidence of continued professional development.
- Post qualification experience in a large/complex organisation.
- Ideally, a background working in a local authority, although candidates without will still be considered.
- Extensive experience of strategic and operational planning.
- Substantial leadership and management experience including proven experience in leading and motivating a team to deliver accurate and timely information.
- Exceptional negotiation, communication and interpersonal skills, with an ability to communicate to people at all levels.
- Enthusiastic and proven ability to establish and continue good working relationships.
- Ability to understand new concepts and translate business objectives into strategic and operation activity.
- Substantial ability to design, understand and maintain complex financial information and models.
The closing date for applications is Sunday 7th April, with interviews taking place the week commencing Monday 15th April. Applications will be under continuous review before the closing date, so please submit your CV to our exclusive search agent Robertson Bell ASAP to avoid disappointment.
Are you passionate about Jesus and gospel outreach into London?
Are you a wise, risk savvy and servant-hearted financial leader?
Then London City Mission would like to hear from you!
London City Mission shares the gospel alongside the local church of London, equipping everyday Christians to lovingly bring a message of hope in Christ to those least likely to hear it.
One in two people don’t have a Christian friend to invite them to church, open a Bible with them, or tell them the good news of Jesus. We want to see that change. The poor areas of London are incredibly diverse, in fact London is the most ethnically diverse in the world, growing at over 100,000 people a year. The world has come to London – we long to see the Gospel taken to the world by working alongside churches to visit homes and go out into the streets of London with the good news of the Gospel.
We are praying for a talented Director of Finance, Property and IT to join our Leadership Team. You will be inheriting a skilled and diverse team across the finance, property and IT functions, with the possibility to grow this team, as needed, to fulfil your responsibilities.
- Salary: £84,000 depending on experience + 13.8% employer contribution to pension, 30 days holiday plus Bank Holidays and 3 days ex-gracia during Christmas and New year + other benefits.
- Location: London City Mission will carefully consider flexible working patterns where possible, though at least 2 days a week presence at Nasmith House, 175 Tower Bridge Road will be necessary.
- Hours: Full-time (40 hours per week). Permanent. Let us know if you need more flexibility than this.
- Responsible for: Currently the team is 26 people, with five direct reports across finance, property and IT. Additional staff may be needed to fulfil the job description.
- Closing date: Friday 26th April 2024 at 5pm BST.
- Interview dates: Shortlisted candidates will be invited to a first interview via MS Teams on either Thursday 16th or Friday 17th May. Finalist candidates will then have the opportunity to have an informal meeting with the CEO, Graham Miller on the 22nd or 24th May, prior to second round in-person interviews scheduled for either Monday 3rd or Friday 7th June.
Key Responsibilities:
- Leading and overseeing financial strategy, planning and control.
- Leading and overseeing property disposal, development and management.
- Leading and overseeing the management and development of IT operations and systems.
- Providing inspiring leadership and contributing proactively to a vibrant worshipping Christian community.
Benefits:
- 13.8% employer contribution to pension.
- 30 days holiday plus Bank Holidays and 3 days ex-gracia during Christmas and New year + other benefits.
- Life insurance.
- Season ticket loan option (following completion of probation for permanent employees).
- Cycle to work scheme.
- Regular LCM and team prayer events; monthly LCM team days with worship, teaching, prayer, and updates; and an annual week of prayer in January.
This post is subject to an occupational requirement under Schedule 9 of the Equality Act that the post holder be a practising Christian (see application pack for details).