GoodWork is a youth employment and social mobility charity, creating fairer opportunities for young people from lower socioeconomic backgrounds. This is an exciting opportunity to join GoodWork at a pivotal moment in our growth. Founded in 2022, we’re a fast-growing organisation with real impact and big ambitions to drive systemic change for the community we serve.
About the role
This is a key strategic hire for GoodWork. As our Operations Manager, you'll play a central role in how the organisation runs, grows and delivers impact. Reporting directly to our CEO and joining our Leadership Team, you'll bring structure, pace and clarity across GoodWork, helping turn our strategy into effective day-to-day delivery.
You'll be the only person at GoodWork dedicated full-time to operations - plugged in to what's happening across every team, helping the CEO, trustees and staff connect the dots and making sure GoodWork runs coherently and efficiently. This is a broad, stretching role, but as we’re a small organisation, a lot of the job is rolling up your sleeves and getting stuck into the work yourself, and we're looking for someone who finds real satisfaction in both the bigger picture and the detail.
You'll have real ownership and influence across the organisation, including:
- Keeping GoodWork running brilliantly day to day, creating the conditions for our team, volunteers and young people to do their best work
- Leading core business operations across finance, planning, reporting and controls, working closely with our CEO, Treasurer and external accountants
- Helping shape how we work as a growing organisation, from people processes and onboarding to policies, culture and staff wellbeing
- Strengthening governance, risk and compliance - including Charity Commission and data protection requirements - and supporting the CEO and Chair to ensure the Board has the information, structure and assurance it needs
- Improving the systems, tools and ways of working that help GoodWork operate efficiently and professionally as we scale
- Driving cross-organisational projects and priorities, helping unblock issues, connect teams and make sure important work moves forward
- Contributing as a member of the Leadership Team to organisational strategy, annual planning and key decisions about GoodWork's next stage of growth
- Growing, over time, into a guardian of GoodWork's team culture as well as our operations - going beyond process and systems to help shape how it feels to work here
We’re a small team, which means we need everyone to pick up some admin. For this role, this will include managing our Shared Mailbox, processing DBS checks and keeping the office well stocked and organised. As GoodWork grows, we expect this role - and the wider operations function - to grow and evolve too, including the potential to build a small team around you in time.
As our first Operations Manager, you'll be building this function from the ground up. We'll work with you to prioritise what matters most, but we'll also expect you to bring initiative, judgement and high standards from the start.
What we're looking for
We're looking for someone who's excited by the chance to help build the operational engine of a growing, ambitious charity - someone who enjoys making organisations work better, brings structure, judgement and pace, holds a high bar for quality and follow-through, and is willing to roll up their sleeves to get things done.
You'll need to be a self-starter with a proactive, hands-on attitude who wants to get stuck in and solve problems as they arise. You don't need to have experience solving every issue that comes up, but you should be a generalist at heart, comfortable with uncertainty and learning as you go. A growth mindset is essential.
- Significant, hands-on operations experience in a small or growing organisation, ideally with exposure across finance, people, governance, systems and organisational planning
- The ability to take ownership of a broad brief, bring order to complexity and turn ideas into clear priorities, strong processes and tangible progress
- Good commercial and financial judgement, comfortable working with budgets, reporting, data and digital tools
- Excellent organisational and communication skills, including the tact, discretion and attention to detail needed to work with sensitive information, senior stakeholders and Board-level engagement
- A proactive, resilient and resourceful approach, with the maturity to be the operations lead in a small, fast-moving team
- A fast learner, able to build knowledge quickly, solve problems and move easily between strategic priorities and practical delivery
Just as important as your experience will be how you work. We're looking for someone who's motivated by mission, energised by growth and comfortable playing a visible, trusted role at the heart of the organisation. You won't need experience in the early careers, youth or education sector, but you will need to connect with GoodWork's purpose and show real commitment to helping us increase opportunity for young people from underserved communities.
We work with a diverse group of young people from underserved communities. We particularly encourage applications from minoritised ethnic candidates and those who have lived experience relevant to our programme, particularly non-graduates and those from lower socioeconomic backgrounds.
Key Info
- Full time (37.5 hours per week).
- Permanent contract, ideally starting by mid to late October 2026.
- Salary: £39,520 annually with 4% employer pension contribution.
- Hybrid (London), 3 days a week in-person with the team at GoodWork HQ, Warren Street.
- 25 days holiday per year, plus Bank Holidays and additional leave during our annual Winter Break between Christmas and New Year.
- Appointment is subject to Enhanced DBS Check. GoodWork operates in line with safe recruitment practices and adherence to our Safeguarding Policy is essential.
- We are unable to sponsor visas, applicants must have the right to work in the UK.
Life at GoodWork:
Making GoodWork a great place to work is hugely important to us, and as a small charity we’re continuously working to improve our offer. For now, our team benefits from:
- Personal training budget to invest as you’d like, as well as access to more in-person and online training through our membership of London Youth and the Charity Learning Consortium
- Access to individual coaching to support professional development with qualified coaches, through our corporate partners
- Quarterly official team socials and ad hoc team social activities, recent highlights have included a team Iftar, pottery painting, a Monopoly Deal and Pizza Night and team crafting lunchtime
- Access to our Employee Assistance Programme with Health Assured
- Enhanced Maternity and Shared Parental Leave, after a year’s service
- A dog-friendly office
- The option to work up to two weeks a year ‘super remote’ (from anywhere)
- A values and mission driven team (find out more about our values here) and the opportunity to be part of shaping a rapidly growing organisation
Please apply via our website no later than 9am on 19 August 2026.
Registered Charity
6 - 10
GoodWork is a youth employment and social mobility charity, creating fair opportunities for young people from low income backgrounds.
The client requests no contact from agencies or media sales.
Thank you!
An exciting opportunity has arisen for a House Coordinator to join our Nursing and Quality Team. This role will require the successful candidate to be responsible for the day-to-day problem solving, acting as the central point of contact, and supporting the House Managers to ensure the smooth operation of the Houses.
Staff benefits include, shuttle bus, and more… Read more below
Role Requirements
As the House Coordinator, you will have direct contact with children and their families, often during challenging times. This role therefore requires a level of empathy and the ability to communicate effectively in emotionally charged situations, which is not typically expected of other administrative roles within the organisation.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
For more detail, please see the Duties and Responsibilities in the candidate briefing pack.
Interview Date: Week commencing 24th August 2026
PLEASE READ CAREFULLY – ‘How to Apply’
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
AI Statement
We recognise the value of AI tools, particularly in supporting individuals who may benefit from assistance with writing. However, applications created mainly by AI can often appear generic and may not fully reflect an applicant’s, skills, knowledge, and experience.
We’d really like to hear from you so please use your own words and personal experiences when completing the application form to give us the best chance of understanding what you can bring to the role.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, Car Scheme (subject to eligibility), subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
As a charity organisation independent of the NHS, we do not follow Agenda for Change terms and conditions. Consequently, we are unable to take into account NHS incremental dates or continuous service for salary, annual leave, or related entitlements such as absence pay at the point of recruitment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.