Development manager jobs in lime street, greater london
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently looking for a full-time Social Prescriber / Link Worker
£29,566 pa (for 37.5 hours per week)
Fixed-term until March 2025-Possible extension
About Age UK Lambeth
We support older people in Lambeth to live enriched, productive and purposeful lives: challenging the stigma of ageing, reducing social isolation and ensuring they get the right support at the right time. We are kind, person-centred and outcome-focused - finding solutions that work by listening, being flexible and including older people in delivering services.
What you’ll be doing?
You will be part of the MYcommunity Linkworkers team. Your main role will be to:
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Provide personalised brief intervention and social prescribing support to individuals, their families and carers.
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Meet clients on a one-to-one basis, making home visits where appropriate and allowing clients the time and space to discuss ‘what matters to me.
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Provide person-centred support to enable clients to identify their health and wellbeing needs and goals. Co-produce support plans with clients to discuss what’s important, where they would like to be in the future and how we can support them to achieve this.
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Manage and prioritise a caseload to ensure clients' needs, priorities and urgent support are met.
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MYcommunity Lambeth works in partnership with a large number of statutory and community services and organisations across the borough. You will link clients with appropriate services to meet their needs. It is vital to have a strong understanding of when it is necessary to refer someone back to health care professionals/ agencies when the client’s needs are beyond the scope of the MYcommunity team.
What you need to bring
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Able to write compelling communications to advocate for your clients.
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Able to work collaboratively with a wide range of stakeholders
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Able to analyse data and create engaging reports
What you’ll benefit from
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Generous pension provision - 7% employer contribution
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26 days holiday a year rising to 31 days after 5 years
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A great staff culture with kindness at its heart
Using Quick apply please upload your CV, a brief cover letter and answer the 4 questions (in no more than 250 words per question).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: People and Culture Business Partner - Organisational Change
Location: Based in our Central office in Islington, around a 10 minute walk from Highbury and Islington station. You will also be able to work from home and will be required to make regular visits to our services. Please note that step free access is not available at our central office and some of our other services.
Salary: £44,000
Shift Pattern: Fixed Term contract approximately 8 months, working 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may also be required to work evenings and outside these hours to provide flexibility to our night run services.
About the role
We're seeking an all rounded generalist to join our People and Culture team to support specifically in around areas of organisational change, mainly in relation to managing mobilisations, TUPE, staff consultations and growth. You will use your previous experience in these areas to manage the process of organisational change, working alongside the wider P&C team and managers across the organisation. Some key responsibilities in this role includes:
- Provide high quality support, leadership and guidance to managers and staff for change projects from start to finish.
- Support with matters of employee relations, escalations, and cross specialist areas.
- Provide advice and guidance to colleagues and stakeholders to successfully deliver legally compliant, compassionate, and robust organisational change processes.
- Maintain effective project management resources and timelines.
- Ensure all staff have access to meaningful and accessible employment advice and access to appropriate information, documents, and other resources.
- Ensure all employee life cycle administration, advice, and support is completed and provided to standards.
- Partner with relevant managers and project leads to understand resourcing needs, then support to deliver end-to-end recruitment and onboarding to fulfil staffing needs.
About you
We are looking for someone who has experience in coaching and advising managers and colleagues with legal and internal obligations in relation to HR, you would have proven experience in a similar role at a similar level with responsibilities to this position. You will be a team player, confident in your skills and ability, and able to build rapport with others. Confidentiality will be at the core of what you do, and you will be able to take an objective standpoint to provide the correct advise to others. You will have:
- Experience in managing mobilisations, TUE, de-mobilisations, redundancy consultations, change consultation, and project management
- Working knowledge and understanding of HR procedures and basic employment law practices, and how it applies under UK employment legislation
- Experience in coaching and advising managers in employee relations activities across the full lifecycle including recruitment, onboarding, required learning packages and general ER case work
- Proven ability to juggle multiple tasks and competing priorities within a fast-paced environment
- Excellent communication skills both written and verbal including relationship building
- Attention to detail and quality, with organisation skills
- Proactive nature, ability to make commercially and value-driven balanced decisions, including the use of data to make decisions and reports
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
- Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Employee Relations |TUPE| Mobilisation |Charity |HR |Human Resources |Change Management |Redundancies |People and Culture |Generalist |Business Partner
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
At Ambitious about Autism we're currently looking for a Senior Prospect Researcher to join our team.
You will be critical in strategically driving our growth, improving practices and increasing efficiency, through guiding and supporting colleagues across the fundraising department. You will work particularly closely with the Major Donor, Trusts and Foundations and Corporate Teams to help grow pipelines and bring to the forefront the most exciting opportunities.
You'll develop processes and tools relating to prospect research, such as pipeline management and prospect propensity evaluations. You'll also lead regular pipeline review meetings to support, guide and motivate fundraisers to drive movement through pipelines.
We are looking for someone who has:
- Proven experience of identifying and qualifying potential new major donors, trusts, senior volunteers and corporates, resulting in further income for the organisation
- Proven experience in communicating effectively and presenting data, information, trends and recommendations effectively with a wide range of audiences
- Experience of forming, maintaining and growing working relationships and ability to influence and persuade
- An understanding of trends and developments across the high value fundraising sector, as well as prospect research
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.

The client requests no contact from agencies or media sales.
Head of Campaigns & Sales
- Are you a growth-focused sales and campaigns leader who thrives on delivering results?
- Do you have the drive to win new business, upsell existing customers, and lead multi-channel campaigns that generate real revenue?
- Do you want to put your commercial skills to work in a role that directly transforms post-16 education?
Then this could be the role for you.
Learning on Screen is looking for an ambitious Head of Campaigns & Sales to drive our next stage of revenue growth. This is both a strategic and hands-on role: you will lead targeted, multi-channel campaigns while also engaging directly in the sales process to win new business and upsell existing customers.
From building and managing a strong pipeline to pitching, negotiating, and closing deals, you’ll ensure ambitious income targets are achieved and exceeded. Working closely with the Chief Revenue Generation Officer, you will lead a small team and align sales and marketing to maximise impact.
Success in this role will mean surpassing revenue targets, growing our customer base, securing high-value partnerships, delivering campaigns with measurable ROI, and strengthening retention so that existing members and customers remain engaged. In short: you will be at the heart of sustainable growth, with every success directly contributing to transforming education.
Role Overview
- Job Title: Head of Campaigns & Sales
- Salary: £36,000 actual (£45,000 FTE)
- Hours: 28.8 hours per week (4 days, 80%)
- Contract: Permanent, part-time
- Location: Remote
- Reports to: Chief Revenue Generation Officer
What you will be doing
- Sales growth – Deliver organisational revenue targets by driving new sales and upselling across membership, sponsorship, training, and partnerships, while supporting strong retention.
- Pipeline management – Build, track, and convert a robust pipeline of prospects and opportunities.
- Sales execution – Lead sales conversations, pitches, and negotiations through to closing deals.
- Campaign delivery – Design and deliver integrated, multi-channel campaigns (digital, events, outreach, social media, partnerships) that generate leads and conversions.
- Content and messaging – Oversee compelling, sales-focused content and communications that cut through the noise.
- Digital marketing and analytics – Use CRM, SEO/SEM, social media, and analytics to generate leads, track performance, and optimise ROI.
- Team leadership – Line manage the Business Development Officer and Marketing Assistant, setting clear priorities and motivating them to deliver results.
- Collaboration – Work with colleagues across Membership, Development, and Digital to maximise growth opportunities.
- Performance reporting – Report on revenue delivery, pipeline health, and campaign ROI to senior leadership.
- External profile – Represent Learning on Screen at events, conferences, and sector networks to raise visibility and generate sales.
What we are looking for
- A proven track record of delivering sales growth — winning new business and upselling existing customers.
- Success in delivering multi-channel campaigns with measurable financial results.
- Experience in building and converting a pipeline, negotiating, and closing deals.
- A commercial, results-driven mindset with a focus on ROI.
- Strong leadership skills with experience managing a small team.
- Excellent communication skills, with the ability to pitch, influence, and inspire.
- Agility to adapt quickly and thrive in a fast-paced environment.
Bonus if you have
- Experience in a membership or education-based organisation.
- Experience selling sponsorships, partnerships, or training services.
- Knowledge of event or training programme marketing and sales.
This is a rare opportunity to apply your commercial skills in a meaningful way — driving growth while shaping the future of digital learning.
About Us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and learners access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you will feel right at home here.
How to Apply
Please submit the following documents via the 'apply' button below:
- Your CV
- Cover letter outlining your relevant experience and qualifications
- Completed equality and diversity monitoring form
Application Deadline: Monday 22nd September 2025 by 12pm
1st Interviews: W/C 29th September 2025 (held remotely)
Please note that this is a part-time, permanent position. The job description is subject to occasional amendments and not considered part of the employment contract. Flexibility is required within the broad scope of the role.
Learning on Screen is an equal opportunity employer and welcomes applications from all qualified candidates. We are committed to creating an inclusive and diverse workplace.
Unfortunately, we are unable to consider any applications received after the deadline.
We are on a mission to empower post-16 education worldwide.



The client requests no contact from agencies or media sales.
The Royal Historical Society seeks to appoint an Events and Academic Engagement Officer (0.6 FTE) to join its professional Office based at University College London. The post will help support and develop the Society’s activities with a particular focus on academic and training events, networking for members of the Society, and scholarly communications.
The Events and Academic Engagement Officer will lead for the RHS Office on the planning, organisation and successful running of all events (lectures, workshops, training, departmental visits and other formats) run by the Society, both in-person and online, working with other members of the Office and the Society’s governing Council.
As Academic Engagement Officer, the post-holder will be the first point of contact for selected holders of RHS research funding: overseeing and developing communication of project work for the benefit of the wider historical community. Academic engagement also involves a principal role in the communication and promotion of the Society’s work, and that of the wider historical profession
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join WIG as a Event Content Manager!
Introduction
Do you believe collaboration between public, private and not-for profit sector can drive growth and prosperity for the UK? Are you interested in being part of the conversation with senior leaders across HMG, business, universities and civil society? Are you passionate about supporting leaders of today and tomorrow to understand how to meaningfully work together on society’s biggest issues?
About the opportunity
As an Event Content Manager, you will conduct exciting public policy research, work with the most senior speakers from across government, business, universities and civil society speaker management, and create engaging content.
You would take ownership of a portfolio of 40+ briefings, roundtables, workshops and senior level dinners per year across themes impacting economic growth and prosperity including: infrastructure, skills, net zero, AI and new technology, trade, and regulation.
Your mandate is to deliver high-quality, high-impact events, where you will be required to research key policy and economic trends affecting government, business and society, owning the full production life cycle from policy research and agenda setting to speaker acquisition and management etc. You will also collaborate with the marketing and membership functions to ensure that our policy focus for your events programme aligns with membership needs and shifting priorities.
This role is critical to our membership offer – all our events are highly respected and supported by the organisations membership base and will require a strategic thinker who can ensure that the right policy research is carried out to inform event idea validation. The role will be supported by the Event Operations team who will drive on-the-day logistics.
Responsibilities
Event content development
- Lead the content development and planning of your events programme across our themes, this includes:
- Build compelling agendas
- Craft key event outcomes
- Curate engaging and thoughtful speaker briefings
- Identify and acquire credible, expert speakers
- Identify and draw in relevant audiences
- Conduct research on key policy and economic trends affecting sectors across our membership base including market and policy trend analysis, collecting feedback from our members including stakeholder interviews and surveying to inform your event programme.
- Lead the collaboration across internal teams to recommend and develop effective marketing and communication materials to promote the events programme such as landing pages, eNewsletter segments, and promotional campaigns, taking ownership of all event programme deliverables under your remit.
High-impact delivery
- Take an outcome-based approach to your events programme; looking with a strategic lens to determine what the optimal events format, venue, and host would be to drive high-level dialogue among cross-sector leaders.
- Design, develop and deliver event content that you will be able to use to generate insightful event write-ups and summaries so we can continue to add tangible value to our members and their sector challenges.
- Immerse yourself in the sectors by networking with key industry figureheads and build an in-depth understanding of how our themes can drive collaboration across our members.
- Oversee and liaise with the Event Operations assistant allocated to your event and/or programme to ensure smooth event delivery.
Innovation, continuous improvement and collaboration
- Evaluate and report on content impact and delivery against event outcomes to inform future production cycles and increase audience engagement and satisfaction.
- Contribute proactively to programme strategy, using evidence-based research to expand your events programme and/or enhance your event content strategy.
- Collaborate with Business Development team members to optimise member outreach and engagement, leveraging our CRM database to increase our speaker and host portfolio.
- Demonstrate creativity and innovation when developing and delivering our annual paid events under your remit, exploring and recommending different commercial opportunities such as barter agreements, sponsorships or partnerships with our members
- Work with the Head of Content and Events to build out a framework for content reports and publications as part of WIGs 5-year strategy.
Qualifications
Desirable not mandatory: Educated to degree level or equivalent experience
Competencies
- Mission-driven: Proven aptitude to see the big picture with a member-centric approach to all activities. Passionate about the need/importance of collaborating across sectors.
- Project management: Balanced focus on operational detail without losing sight of the bigger picture. High attention to detail and excellent organisational skills, showcasing a strong ability to multi-task and prioritise.
- Stakeholder Engagement: Excellent relationship-building skills, with confidence engaging senior leaders across diverse audiences and excellent oral and written communication skills.
- Collaboration: A strong team player who works effectively across functions, with an understanding of team dynamics.
- Strategic Thinking: Ability to generate new ideas, innovate, and deliver pragmatic solutions to problems. Managing challenge with a positive and can-do approach and supporting organisational change.
- Leadership: High emotional intelligence, capable of coaching others and influencing internal and external stakeholders. Comfortable stepping into management roles as needed.
Experience
- 4+ years’ experience of conference or content development preferably around policy or key business issues.
- Proven ability of managing the full conference production cycle, including research, agenda setting, speaker acquisition and event management across a variety of themes, including launch and repeat events (ideally from a major conference organiser).
- Experience working directly with senior executives - understanding their motivators, contextualising their expertise and building meaningful relationships on behalf of a brand/organisation.
- Demonstrable strategic portfolio development and/or new event/content idea validation across one or more: International relations, politics, political economy, finance, economics or technology.
- Clear passion for content development, implementing new content strategies to drive audience engagement and interaction and enhance brand awareness and value
- Advanced project management skills including project launch, progress monitoring, feedback and key learnings in one or more environments: charities, membership/training organisations, public sector or third sector.
- Deep interest and/or exposure in policymaking, U.K. economic development and government relations.
The client requests no contact from agencies or media sales.
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
This role will be responsible for providing business support for the directorate to support effective leadership and streamlined ways of working across Income Generation.
The postholder will support the operation of the Income Generation Leadership Team (IGLT) and assist in various aspects of organisational administration and development. It will support IGLT to define and shape priorities and support implementation of priority initiatives. It will ensure that IGLT’s time is prioritised effectively on delivering the most critical priorities and that follow-up activities are completed.
This role will need to foster and develop credible and respected relationships with all key stakeholders including in other directorates – to ensure visibility and engagement on high priority programmes.
This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Provide business support to IGLT including:
- Support for IGLT and Income Generation directorate meetings and follow-up
- Support for business planning, projects, reviews and evaluations
- Ensuring that all key reports for Income Gen directorate are efficiently delivered – with a particular focus at the moment on KPIs and quarterly reports for Exec, Board and internal audiences
- Implement and monitor operational programmes, ensuring learning from past programmes of work is integrated.
- Co-ordinate cross-directorate teams to ensure successful programme execution with timely delivery of initiatives and management of key dependencies.
- Continually ensure risks to programmes of work are identified, assessed and mitigated.
- Make sure robust controls are embedded and reported through regular monitoring systems.
- Facilitate communication between teams to ensure transparency and alignment on operational goals.
- Take responsibility for liaising with a wide range of stakeholders and contacts at all levels, on behalf of IGLT.
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- Experience of working in a fundraising charity.
- Experience of providing operational business support to a leadership team
- Experience of managing programmes of work that consistently deliver objectives
- Proven ability to develop reports, manage corporate documentation, monitoring and evaluation.
- Experience of collaborative work across multi-disciplines
- Understanding of role of digital capability in contributing to the delivery of effective fundraising
Understanding of oppression and the barriers that marginalised people face, and strong commitment to deliver anti-oppressive practices
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
#ShowTheSalary #NonGraduatesWelcome
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Domestic Abuse Housing Manager
Salary: £33,000 - £39,000
Location: Hammersmith (some travel to other service locations - Finsbury Park and Stratford)
Contract: Permanent
Hours p/w 35 hours (up to 2 days WFH)
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
You will be working for Advance London service as an experienced Domestic Housing Manager, responsible for overseeing the delivery of the London service. You will lead and manage the LWHSP project and the co-located IDVAs,
Being responsible for line managing and performance managing Regional Managers and project staff within the post holder’s responsibility, including annual appraisals and supervision.
Supporting Regional Managers to recruit, train and develop a team of competent and highly skilled IDVAs to provide a consistently high-quality service to women. Supporting IDVAs to ensure that Advance’s values, policies and procedures are embedded into service delivery.
Overseeing the management of caseloads and casework to a high-quality standard and monitoring the performance of your team, offering continuous coaching and feedback to ensure that Advance meets the specific KPIs and outcome measures for the contract, taking immediate action to manage poor performance as necessary.
About You:
To be successful as the Domestic Housing Manager you will need the below experience and skills:
You will bring your management experience of providing services to women experiencing Domestic Violence and Abuse including VAWG. With a significant experience of managing, developing and leading teams across a geographically dispersed region and remotely, including harnessing the strengths and potential of staff at all levels, building a strong team culture and maintaining staff motivation, particularly through periods of change. You will have substantial delivery of collaborative working with external agencies, stakeholders, subcontracted partners and extensive management of frontline workers
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing date: 27th September but interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Cycle to Work Scheme
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please contact the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Background to Role
Age UK Croydon is passionate about achieving our mission to reach, involve, support and connect people so they can age well in Croydon. The Healthier Lifestyle Service at Age UK Croydon offers a range of inclusive and accessible activities and events across the borough of Croydon combining, exercise, health checks, health talks and social engagement in a variety of local settings.
About the Role
We are looking for an experienced and enthusiastic Service Manager to lead our Healthier Lifestyle team which includes a team of 3 part time Project Officers, 2 x Dementia Project officer 1 x Dementia Carers Group Support Adviser and a great team of volunteers.
Addressing health inequalities and fulfilling our mission means that the Healthier Lifestyles service has opportunity to grow and expand. We want to reach younger older people to encourage “Act Now Age Well” . An important element of this role will be looking for opportunities to develop existing services and introduce a new services including some paid services. The Healthier Lifestyles Manager is a member of the Integrated Leadership team to support our One Organisation One team ethos for integrated working and holistic support for the older residents of Croydon.
Some duties will include (but are not limited to) –
- Monitor and manage workload, organise schedules, ensuring that work is purposeful, targets are clear and support staff to reach their potential and feel valued.
- Support staff with regular supervision using the Age UK Croydon Empowerment Striving for Excellence, Innovation process
- Recruit and manage staff in line with Age UK Croydon's policies and guarantee that efficient and effective procedures are in place.
- Oversee recruitment and support for volunteers across the service.
- Carry out regular supervision and appraisals and provide encouragement and support for staff including encouraging skills development and progression
- This list is not exhaustive.
Closing date for applications: 12pm, 18th September 2025
Interview Dates: 24th September 2025
This post is subject to a Disclosure and Barring Service check
CV’s will not be accepted
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We have an exciting opportunity for an Advocate to join our team covering Manchester. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential. For work with our children and young people in borough, there will be other settings to visit.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or Children and young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.
Benefits
· 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
· 5% employer pension & minimum 3% employee contribution
· Salary sacrifices pension scheme
· Separate Life Assurance Cover (equivalent of two times your annual salary)
· Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
· 24/7 Employee Assistance programme
· Access to remote counselling service
· Paid Disability Leave
· Paid compassionate Leave
· Home Working Allowance
Support with continuous professional development
· Access to Clifton Strengths Coaching for development
· Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please visit our website.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Closing date for applications; Midnight Sunday 12 October 2025
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Want to know more about VoiceAbility and the role?
Please visit our website
NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us turn first contact into real change
Providence Row has championed people experiencing homelessness in East London since 1860. Our Resource Centre is the heartbeat of that mission – a safe, respectful space where visitors can eat, shower, charge phones, see health professionals and get expert advice, all under one roof.
As Day Centre Manager, you’ll lead a flagship service at the frontline of London’s homelessness response – a hub visited by hundreds each month. You’ll shape how we welcome, assess, and connect people to life-changing support, while driving service improvements that influence best practice across the sector.
About the role
- Lead and develop a multidisciplinary team– line-manage a Coordinator, Support Worker, volunteers and peer mentors; set clear rotas, coach great practice and keep morale high.
- Oversee the welcome & triage desk – make sure every visitor is greeted, assessed and signposted to the right help without delay.
- Keep the building safe and calm – partner with our on-site hostel, manage incidents professionally and ensure health-and-safety checks never slip.
- Build strong partnerships – schedule outreach agencies, host funder visits and champion the Service User Forum so lived experience drives change.
- Embed a culture of continuous improvement - using data and client feedback to refine services.
What you’ll bring
- Hands-on experience running a busy day-centre welcome/triage or similar drop-in intake.
- Proven ability to lead diverse teams, set clear performance expectations, and nurture talent
- Resilient and decisive in challenging situations, with a calm, solutions-focused approach.
- Strong partnership-building skills across statutory, voluntary, and community sectors.
- Solid grasp of safeguarding, equality and facilities basics – or the curiosity to learn fast.
Benefits
- 27 days holiday plus bank holidays
- Pension – 5% employer, 3% employee
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply: Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with a fantastic children’s hospice charity to recruit their Supporter Engagement Manager.
The charity offers a flexible working environment, with hybrid working and an expectation to work from their Barnet, North London based office 3 days per week.
The Supporter Engagement Manager is responsible for acquisition campaigns including regular giving, direct mail appeals, online fundraising, legacy’s; retention campaigns including ongoing stewardship to increase supporter engagement. You will grow relationships with supporters and work closely with wider fundraising team to devise and execute creative and effective stewardship journeys.
Key Responsibilities:
· Management of the supporter segmentation and journeys in order to increase levels of engagement and stewardship.
· Manage a continuous cycle of testing new channels and developing acquisition and retention individual giving products, based on audience insight and sector trends.
· Effective line management, professional support and personal development of the two Supporter Engagement Officers.
· Monitor budgets, targets and KPI’s used to evaluate the effectiveness of activity and making recommendations to enhance future performance.
· Develop and grow the regular giving club exponentially.
· Develop and implement rich supporter journeys that help build lifelong engaged relationships with supporters.
· Develop the charity’s legacy programme including effective marketing activities.
· Brief internal stakeholders on Individual Giving campaigns to ensure effective finance, data, supporter care and communications processes are followed. Identify opportunities to cross-sell Individual Giving campaigns across all existing audiences.
Person Specification:
· Demonstrable experience of successfully managing high performing individual giving income.
· Proven experience of developing and delivering effective stewardship journeys for multiple audiences.
· Proven experience developing and evaluating acquisition or retention campaigns and activity across a variety of offline and digital channels.
· Exceptional interpersonal skills and able to inspire a wide range of stakeholders.
· Experience of databases and audience segmentation and use of data analytics.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an experienced Senior Legacy Marketing Manager to lead a sector-leading legacy and in-memory giving programme at a major national charity on a 12 Month Contract.
Joining at an exciting time of expansion, you’ll play a pivotal role in shaping and delivering a brand-new legacy proposition, inspiring thousands of supporters to leave a gift in their will and embedding legacy giving across the organisation to secure the long-term future of vital services.
You’ll be part of a high-performing fundraising and marketing team, with strong investment and senior leadership support to deliver real growth. Alongside the opportunity to innovate and make your mark, you’ll benefit from excellent development opportunities, a flexible working environment and a highly collaborative culture.
What you’ll do:
- Lead the development and delivery of a legacy marketing strategy to significantly grow legacy pledgers and intenders.
- Create and embed an inspiring stewardship programme to engage legacy audiences.
- Drive long-term growth in in-memory giving, working with internal teams and external partners.
- Oversee all legacy communications, campaigns, and collateral, ensuring excellence across supporter journeys.
- Manage significant budgets and monitor campaign performance against ambitious KPIs.
- Lead a small team and work closely with agencies, Free Will partners, and suppliers.
What we’re looking for:
- Substantial experience in legacy marketing, ideally within a large charity.
- A strong track record of planning and delivering successful legacy campaigns across multiple channels.
- Excellent leadership and people management skills.
- Proven ability to use data and insight to shape strategy and improve performance.
- Strong stakeholder management skills, with the ability to influence and collaborate at all levels.
- Deep understanding of fundraising regulations, GDPR, and best practice in legacy marketing.
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours for an initial discussion on the role, prior to submitting a full application.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Senior Programme Manager - Train the Trainer
Breast Cancer Now
London or Glasgow/Hybrid with 2 days per week in the office and travel across England (London and Leicester) and Scotland (Glasgow and Lanarkshire)
Fixed term contract until July/August 2027
Full time, 35 hours per week with flexible working. Open to candidates looking for compressed or reduced hours, such as 9-day fortnight or 28 hours/4 days a week (salary pro-rata)
Salary £40,000-£46,000 per annum depending on location
Excellent benefits including 25 days annual leave a year, plus an additional day for each full year worked (up to 30 days), plus bank holidays and paid time off between Christmas and the new year, 4pm finish on Fridays, enhanced family leave policies, employer contribution pension up to 8%, life assurance scheme, season ticket and bicycle loan schemes, employee assistance programme and learning and development opportunities
Charity People are delighted to be partnering with Breast Cancer Now, the research and support breast cancer charity, to recruit a Senior Programme Manager for the Train the Trainer programme.
Breast Cancer Now changes the lives of people affected by breast cancer by combining the power of research and support and building a brighter future for everyone affected by breast cancer. World-class researchers work in labs across the UK and Ireland to create a world where the words "breast cancer" aren't met with fear. The Breast Cancer Now helpline, health information and support services help 600,000 people living with or beyond the disease, as well as their loved ones every day.
Breast Cancer Now believe that by 2050, everyone diagnosed with breast cancer will live - and be supported to live well. But to create that future, we need to act now.
The Senior Programme Manager will work across teams within Breast Cancer Now and externally, to plan and manage, as part of Breast Cancer Now's exciting transformational growth plans, the delivery and evaluation phases of a 3-year pilot, train the trainer programme, in defined targeted areas within England and Scotland. This role covers the final 2 years of the pilot.
The programme will help drive forward the public health, inclusion, and awareness team's work across the UK, which is to empower patients and the public to play a full role in managing their own risk of getting breast cancer, diagnosing breast cancer earlier and improving their quality of life after a breast cancer diagnosis and treatment, thereby reducing the risk of recurrence.
Key responsibilities
- Lead the delivery and development of Breast Cancer Now's Train the Trainer programme, ensuring effective project management, evaluation, and continuous improvement.
- Manage a remote delivery team and external partners, including evaluation agencies and suppliers, providing strategic oversight and direction.
- Oversee public health and inclusion initiatives, building strong relationships with stakeholders, community groups, and health sector partners across the UK.
- Ensure high-quality programme delivery, maintaining documentation, monitoring impact, managing budgets and small grants, and driving process improvements.
- Represent the charity externally, including at conferences and meetings, championing equity and inclusion in all aspects of public health engagement.
The ideal candidate will bring extensive experience in managing and delivering high-level projects and programmes, particularly in public health, behaviour change, and training delivery. You should have a strong background in developing both digital and face-to-face interventions for a range of audiences, including underrepresented groups and professionals across health, education, and community settings. Proven ability to manage people, budgets, and external partners is essential, alongside experience in independently delivering and evaluating projects. A solid understanding of health inequalities and the wider determinants of health are also essential.
You will need to demonstrate strong communication and interpersonal skills, as the role involves engaging with stakeholders at all levels, including within the NHS and community sectors. The successful candidate will be confident working both independently and as part of a dispersed UK-wide team, managing multiple priorities and deadlines effectively. You will have excellent knowledge of monitoring and evaluation, as well as UK healthcare systems and the challenges they face. Experience of working in the charity/voluntary sector and within a cancer care environment are highly desirable.
This role can be based in the London or Glasgow offices. The programme is being delivered in England (Westminster and Leicester) and Scotland (Glasow and Lanarkshire), based on mortality rates of breast cancer and you will need to travel to these areas. The hybrid working model allows full-time staff members to work up to 3 days per week at home.
How to apply
The application process is CV and tailored cover letter. For the Job Pack and person specification, and full details on how to apply, please share your CV via the link below and Jen D'Souza at Charity People will be in touch. The closing date is 5pm on Tuesday 16 September. Interviews will take place in-person on Tuesday 23 September. Depending on the outcome of the first stage there may be a second stage interview which will take place shortly after the first stage. The ideal candidate will be able to start the role in October 2025.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Jen if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its headquarters in New York and London. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The purpose of the role
The Mass Market team’s mission is to inspire the UK public to financially support the IRC to help people impacted by conflict and disaster. The purpose of this role is to support the Director, Mass Markets by implementing the Retention strategy in order to generate long-term sustainable growth, cultivate a loyal and engaged donor base and maximise net revenue.
As Retention Marketing Manager, you will be responsible for annual operational planning and delivery across for the retention programme, including for emergency appeals. You will work closely with the Director, Mass Markets to create and manage significant annual budgets, ensuring return on investment is maximised at all times. Supported by the Retention Marketing Executive, you will oversee all campaign activity, ensuring that it meets the strategic objectives and financial goals of the department.
You will be part of a department focused on excellence, with significant opportunity to lead on change and drive impact and growth.
Key accountabilities
Strategy and planning
- Support the Director, Mass Markets in the development and delivery of the retention strategy and priorities
- Identify, scope and deliver new and innovative opportunities that advance the retention strategy
- Manage retention operational planning, including leading annual, quarterly and monthly planning sessions, defining key deliverables and ensuring all activity supports the aims of the retention strategy
- Manage the monitoring and reporting framework to track performance against strategic objectives
- Identify and brief support requirements with internal and external partners in order to maximise activity and ensure the smooth running of back-office operations
- Build, manage and distribute a detailed marketing plan (refreshed quarterly) in line with strategic priorities and objectives, ensuring activities are co-ordinated, integrated and maximised with other Mass Market UK teams.
Budget management
- Manage segments of the annual budgeting and quarterly reforecasting process, identifying opportunities for savings, additional investment, or budget reallocation
- Focus on maximising return on investment at all times, and make suggestions for contingency action as necessary to achieve budgeted income target
- Lead on tracking and reconciling retention income and expenditure budget lines, providing variance reporting to support the Director, Mass Markets regular financial reporting
Campaign management
- Oversee, plan and deliver multi-channel revenue and engagement campaigns, including emergencies, ensuring all activity is designed to inspire and engage supporters
- Oversee the design and implementation of customer journeys across all segments and products, in order to increase loyalty, average value and product holdings
- Lead the development and management of the mid-level portfolio, including regular communications, donor events, and identification and development of prospects into active donating advocates of the IRC
- Oversee work to ensure it is completed to standard, on time and within budget and act as overflow support during peak times, such as emergencies
- Work closely with equivalent team members in other national markets (i.e. Korea, Germany, Sweden, US) and the Mass Market support team to ensure all activity is coordinated and maximised
Insight, analysis and data management
- Work closely with the Analytics team to identify and manage analytics requirements and to draw actionable insights from performance data
- Oversee and sign off detailed end of campaign reports, ensuring all relevant information is documented and used to inform future activity
- Monitor day-to-day metrics, identifying and acting on performance issues and opportunities
Leadership and management
- Line manage and develop the Retention Marketing Executive(s), ensuring performance objectives are managed throughout the year and opportunities for training, development and progression are identified and prioritised
- Work closely with other team members to increase connection across Mass Markets, with the ultimate aim of developing a seamless progression for new donors and prospects into further cultivation
- Manage day-to-day relationships with external suppliers, ensuring performance is to standard and opportunities to drive value for money from existing and new suppliers are identified, and supporting with the preparation of quarterly business reviews, as required
General
- Keep up to date with the sector developments in individual giving to ensure IRC is at the forefront of fundraising developments
- Maintain an up-to-date knowledge of current legislation, best practice and industry standards and adhere to all relevant regulation including the Fundraising Regulator and ICO.
- Ensure all fundraising and marketing is ethical, effective and supporter centric
- This post may involve some travel, overnight stays and very occasional working outside core office hours, e.g. during an emergency appeal
- Undertake any other additional tasks as requested by the Director, Mass Markets
Person specification
Experience:
- Experience and understanding of Individual Giving and retention programmes, with a proven track record of successfully delivering revenue and engagement activities across multiple channels**
- Experience of line management**
- Experience and understanding of creative process and relationship with brand identity through different channels and audiences**
- Experience of operational planning and campaign management**
- Experience of working in a fast-paced, high performing team
- Experience working for a centralised, international organisation would be an advantage
Skills, Knowledge and Qualifications
- Understanding of cash and recurring revenue business models**
- Proven experience of audience and donor segmentation, analytical modelling such as LTV and use of insights to drive campaign and programme performance
- Driven and proactive with a solutions-based approach
- Excellent verbal and written English and the ability to produce high-quality reports
- Commercially minded, with the ability to balance both long-term and short-term activity and objectives
- Excellent IT skills across Microsoft Office (Word, Excel, PowerPoint and Outlook)
- Numerate with excellent data analysis and interpretation skills, ideally with understanding of analytical software such as PowerBI
- Excellent organisational skills, especially the ability to manage a complex, varied and substantial workload
- Strong interpersonal skills, with the ability to influence and negotiate with stakeholders at all levels
Language Skills: English (fluent). No other languages necessary.
The client requests no contact from agencies or media sales.