Headway East London is currently looking for Community Support Workers to join our team, working one to one and collaboratively with survivors in their own homes and the local community.

All of the roles and skills at Headway East London contribute to our success. If you are interested in the role and you think you don’t have all the desirable experience but are passionate and care for our community and have skills you think will be beneficial to Headway East London we would still love to receive an application from you.

The closing date for applications is Wednesday 3rd February at 5pm. Interviews will commence the week beginning 15th February 2021.

Main Purpose of Job

Mind in the City, Hackney and Waltham Forest, working in partnership with Turning Point and Antidote, provide the City and Hackney Recovery service.  The service is based in each of City and Hackney’s neighbourhoods in order to be accessible, local and inclusive.  A full integrated service, shaped by the community needs and voices of service users, carers, families, communities, all staff and volunteers will contribute to recovery, social inclusion and improving the quality of life of all our service users in the City of London and Hackney borough. The service has three elements:  Out There, Everywhere- specialist outreach, in reach and engagement, Building Blocks- low, medium and hi intensity support pathways, and Get Connected- building on our local, person and shared assets to provide recovery capital and peer support. This role will lead community research on local issues that can affect substance use, enabling better targeting of resources to meet unmet demand or need in different localities. The role will also support service development through developing feedback channels and engaging with local communities to ensure the service offer is responsive.

Main tasks and responsibilities

• To hold a caseload to support people with recovery from addiction and prevent substance use
• To deliver MindCHWF psychosocial interventions 
• Developing strength-based recovery plans with individuals that are comprehensive, person-centred and individualised based on a clear assessment of that individual’s needs and circumstances   
• Involving individuals and their family/advocates in the planning of the individual’s care  
• Completing accurate, person-centred and individualised risk assessments  
•  Holding frequent key work sessions  
• Providing person-centred care that reflects the rights, preferences and choices of individuals in an environment that is safe, healthy and maintains the individual’s dignity and well-being  
•  Administering prescriptions in accordance with stated policy and procedure and the client’s needs  
• Providing an environment that is free from abuse or neglect, observing agreed safeguarding practices 
• Identifying and promoting appropriate opportunities for individuals to engage with their community. (g. Employment, Training and Education, volunteering etc)  
• Reviewing and monitoring the individual’s recovery through regular recovery plan reviews that ensure continued relevance of interventions.  Engaging in regular 1-2-1 supervision and clinical team meetings 

To apply, please visit our website and complete the application form and email to HR. No late applications will be accepted unless an extension is needed as a reasonable adjustment for disability. Should this be the case, please email HR to let us know. Interviews will be held the second week of February.

Mind in the City, Hackney and Waltham Forest is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. 

We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please make sure you fill out the Equal Opportunities portion of the application form. 

We at Mind CHWF want to assure you that your privacy and the security of your data is our top priority. It always has been, and it will continue to be, as we refine our policies and internal processes. Please take a moment to read through our applicant’s privacy notice. 

Age UK Camden is a lively independent, and innovative charity providing a wide range of services and support to older people in the London Borough of Camden.

Home Health Worker

This post provides an exciting opportunity to deliver an innovative behaviour change service for older people as part of a program of research. We are looking for someone with experience of working with older people and person-centred holistic care planning. The HomeHealth service will be delivered by Age UK Camden, Hertfordshire Independent Living Service and Age UK Bradford, who are collaborating on the study in partnership with UCL.

Deadline for applications: Tuesday 26th January 2021 (9am)

Interviews - Tuesday 2nd February 2021

£16,149 pa – 17.5 hours a week and must be available every other Wednesday.

This contract is initially for 12 months.

How to apply

To apply for the role, please complete the application form on our website.  Please do not send in CVs. No agencies.

Independence Development Worker

Ealing

£20,220 per annum

Ealing Mencap

Exciting opportunity to use your skills, creativity and enthusiasm to enable disabled people to improve their recreational life skills and enhance their quality of life. 

This is a newly created role, that will help our charity deliver a new style of service to ensure disabled people have every opportunity in life to achieve their full potential. Successful candidates will work across our range of support services delivering person-centred training and supported activities on both a 1:1 and group basis.

You will be personally motivated and rewarded to see others overcoming their challenges and enjoying success and progression in achieving their goals.

We welcome applications from candidates who are looking for a change in career path whose skills will add real value to our charity and the lives of those we support. Regardless of your specific career background/qualifications you will need to be enthusiastic, confident, IT literate and have excellent written and verbal communication skills.

In line with the Equality Act 2010 there is a Genuine Occupational Requirement to appoint a male to this specific post due to the needs of the individuals who will be accessing the service.

Closing date for applications is 20th January 2021

SEND Travel Training Development Worker 

Hounslow 

£22,406.80 per annum 

Ealing Mencap 

Do you have the passion to teach young disabled people how to travel safely and independently on public transport to change their life-opportunities?

This is an excellent opportunity to develop your professional skills and experience in the Social Care sector, whilst working directly with disabled people and making a lasting difference to their lives.

We are looking for enthusiastic and confident individuals with strong communication skills, who can work effectively on their own and as part of a team. You will work closely with schools, families, and other professionals to promote the project and ensure travel training placements run smoothly.

You will be trained to be able to devise and deliver person-centred travel training to disabled people, supporting them to become safe and independent travellers on their routes to school or college. You will share responsibility with the rest of the team for developing and expanding the work of the project by improving our working practices, identifying growth opportunities and creating accessible training materials.

We particularly welcome applications from candidates who have experience working with individuals with learning and/or other disabilities including autism in a teaching or training capacity.

Our partner is providing essential assurance services to a number of large institutions around the world, this specialist team works closely with global clients such as UNICEF & UNDP and the The Gates Foundation – delivering and manging international development grant-funded programmes. This long established, diverse and multi-lingual team are global leaders in this field.

The Development Grant Auditor is on the frontline of this globally focussed department travelling internationally (when safe), meeting clients, colleagues and auditees. Leading meetings, leading audit teams, writing audit reports. Representing the department in person in front of multiple partners and stakeholders. Contributing to the success of our clients and to the development of auditees, as well as your colleagues. The role offers travel experiences (post pandemic) that very few other roles can match. You will

• Prepare a tailored plan for all assignments based on a good understanding of the terms of reference and the applicable contractual conditions
• Lead opening meetings with clients and auditees and present the audit findings clearly and credibly at closing meetings
• Lead assignment fieldwork teams, including locally based staff, on overseas assignments, or work alone
• Demonstrate the ability to identify issues and areas of non-compliance on an assignment and write them up as findings in a detailed, precise and clear way in the assignment report
• Be able to work to tight deadlines and manage time effectively
• Be prepared to be out of the office on international assignments for up to 40% of the time*

Key skills required..

• A genuine interest in international development
• A love of international travel, preferably with experience of working or volunteering internationally
• A second language, especially French, Spanish, German, Russian or Mandarin, Portuguese & Turkish.
• A professional accountancy qualification (ACA / ACCA / CIMA or equivalent)
• An ability to communicate in a professional, constructive and respectful manner
• At least 4 years’ proven track record in audit work

* Due to the pandemic, the international travel element of the role has been significantly reduced and replaced largely by remote work. An increase in international travel opportunities is expected when the pandemic eases.

Packages;

Our partner offer highly competitive starting salaries and review remuneration packages regularly to ensure that our pay always positively reflects performance. As well offering support with tuition and professional qualifications, they also provide the following benefits, as standard:

• 25 days’ holiday;
• access to a personal pension scheme, with matched employer contributions;
• life assurance cover;
• and income protection insurance.

They also offer a range of voluntary benefits to suit every lifestyle. A flexible benefits platform, means our people can choose from a range of tax efficient options to design a benefit package that best suits them. Such as;

• buy up to ten days’ extra holiday;
• add on private medical, personal accident, dental insurance or travel insurance;
• enrol in our Bike to Work scheme;
• enjoy discounts off cinemas, dining, and gyms;
• receive an interest free season ticket loan or interest free graduate loan;
• access childcare vouchers;
• take an online health assessment and utilise our employee assistance programme.

For more information please Apply 

All candidates must have the right to work in the UK. Please enquire if you have concerns about travel and the chance for more flexible working.

Marine Society and Sea Cadets are seeking to appoint a Growth & Development Worker to join our team. You will be home based but will be required to travel around the area. You will join us on a part-time, fixed term basis working 21 hours per week for 6 months, and in return, you will receive a competitive salary of £25,000 Gross per annum (pro rata).

Marine Society and Sea Cadets (MSSC) is a leading maritime charity in lifelong learning and personal development and is the governing charity of the Sea Cadet Corps (SCC), a civilian voluntary youth organisation engaging some 15,000 young people over 400 Sea Cadet Units, throughout the UK.  The SCC offers a wide range of youth opportunities with the same enduring objective – to give young people the best possible head start in life through nautical adventure and fun.

The Growth and Development team is based across the UK and works on a variety of projects that aim to grow the Sea Cadets. These projects include setting up new Juniors Sections, supporting Sea Cadet units in schools and helping existing Sea Cadet units to develop plans and strategies for sustainable growth.

Key areas of focus for our Growth & Development Worker include:

- Delivering a variety of training sessions on, for example, recruitment of cadets and volunteers
- Developing new growth and recruitment tools and ideas
- Promoting flexible volunteering and the volunteer strategy
- Assisting with running our social media accounts
- Working with and empowering our volunteers to develop plans for growth
- Planning and setting up Juniors Sections in new and existing locations/units
- Delivering assemblies in schools
- Forming part of various working groups with colleagues to develop the tools, resources and processes needed to increase the positive impact of the Growth and Development team.

Our ideal Growth & Development Worker will:

- Experience of working with volunteers and a good understanding of how to ensure they are most effectively recruited, on-boarded, supported and managed
- Experience of actively promoting projects or programmes to engage adult volunteers and young people from diverse communities to participate
- Practical understanding of equal opportunities, diversity and inclusion
- Experience of communicating with internal and external stakeholders using excellent communication and interpersonal skills with the ability to present information in a manner appropriate to the audience, including through formal and informal presentations
- A track record of working with others to develop and deliver projects
- Experience of delivering projects against targets
- Experience of monitoring project activity and outcomes to meet external and internal reporting requirements
- An understanding of health, safety and safeguarding legislation and best practice procedures as they relate to working with children, young people and vulnerable adults
- Working knowledge and understanding of the voluntary and community sector

In return as our Growth & Development Worker you will receive:

- Pension Scheme
- Life Insurance
- Private Medical Insurance
- Employee Assistance Programme
- season ticket loans
- Eye Care

Closing Date: 29th January 2021 Midday
Interviews: W/c 1st February 2021

If you feel you have the skills and experience to become our Growth & Development Worker then please click “apply” below – we’d love to hear from you!

Applications should consist of a CV and supporting statement. Without this, we sadly will be unable to consider your application for this role.

Network Development Manager


Location: Flexible, with UK-wide travel required
Hours: full-time, 35 hours per week
Salary: £36,250 (London) or £34,210 (Rest of UK)
Contract type: 18 months fixed term contract
Closing date: 09.00am on Wednesday 27^th January 2021

Who we are?

Versus Arthritis is the UK's largest charity dedicated to supporting people with arthritis, we pride ourselves in cultivating a society that creates change and gives strength to over 10 million people living with arthritis and related conditions in the UK. We support world class research and advanced treatments that help achieve life-changing breakthroughs in our push to beat arthritis together. We are a community of people from carers to researchers, healthcare professionals, friends, parents and fundraisers. We are all united in our ambition to ensure that one day, no one will have to live with the pain, fatigue and isolation that arthritis causes.

Department

Involvement, Influencing and Support

Summary

The Network Development Manager plays an integral role as part of our exciting new ambition that wherever you are in the UK there should be a Local Touchpoint with Versus Arthritis. We have co-designed alongside people with arthritis and other stakeholders a new local delivery model which has a variety of different roles for people to take locally and become a 'Local Touchpoint' with Versus Arthritis. During 2021 and 2022 we will be testing these roles across six sites in the UK and ensuring that we learn as much as we can for a future roll out. We are building a team of people to develop and deliver this test and learn phase and this is a pivotal role focused on preparing and supporting that team for success. This role sits within our Involvement & Volunteering Department (Headed by the Project Lead), which is focused on developing and enabling best practice involvement and volunteering across the charity. The role will, however, work across the UK with all employees linked to the project, whether as part of a core project team, local delivery sites or UK-wide teams.

About the role

In order for our new Together Versus Arthritis initiative to make the most impact for people with arthritis you will play a key role in building local and UK-wide networks of 'Local Touchpoint volunteers'.

Prior to launch you will begin by developing the standards and process across six different sites. Once we have launched you will guide and support the employees who support them based in each site so that we achieve consistency, quality and a focus on learning and sharing.

You will manage a small team of UK-wide role(s) focused on making Together Versus Arthritis a success whilst ensuring that you collaborate with colleagues across all nations and a variety of functions.

What we are looking for?

To be successful in the role, you will be committed Versus Arthritis values and behaviours and demonstrate the following:

KNOWLEDGE: Best practice in volunteer recruitment and management

SKILLS: Collaborative working with people across the UK including remotely based workers, including strong communication skills.

EXPERIENCE: Working on volunteer-delivered projects/initiatives

How to apply

To apply you MUST submit:

• A concise, up-to-date CV
• along with a completed supporting statement demonstrating how you meet the key requirements set out in the job description and person specification

For further information on how to apply to the role please visit Versus Arthritis Careers page

Closing Date: 9am on Wednesday 27^th January 2021

We advise candidates to apply early as we reserve the right to close applications ahead of this date. Only shortlisted candidates will be contacted.

Interviews
Interviews to be held week commencing 1^st February 2020 via Microsoft Teams

Due to the current COVID-19 restrictions the postholder will initially be working from home and thereafter based at one of our national offices

Support Worker

As well as our existing contracts, we expect to launch a number of new projects in 2021 and so are looking for people who can commit to full or part time hours (3 days per week) for three months (and possibly longer) as well as bank staff.

Support Worker Responsibilities:

As we are looking for bank staff as well as those who can make a firmer commitment to part-time or full-time hours, this is an ideal opportunity for anyone studying, with caring responsibilities or who already has a part-time job and we would welcome a discussion on how this work could fit around the other commitments in your life. As well as offering flexible working from the start of your employment, our staff benefits include access to mental and emotional health support via our partner agencies and opportunities to further develop your skills, including by our own excellent in-house training. Our culture is open and we encourage everyone to contribute to the direction of the organisation. Successful candidates will have to undertake a DBS check.

Support Worker Requirements:

To be considered for this role, you must be qualified in Information Advice & Guidance (IAG) to level 3 or have an equivalent qualification or have at least one year’s experience of IAG in a role supporting / mentoring clients to develop a plan to improve their situations. You should be a great communicator with a naturally coaching style and the ability to provide a service that is welcoming to all. You will have insight into the needs of vulnerable people from diverse backgrounds and understand the need for confidentiality when working with personal information.

You must be a competent user of IT, including email and using the Internet, as well an organised administrator. It is absolutely essential that you share our values. It would be helpful if you have an understanding of discrimination and equality and diversity issues, including those not set out in law such as the ‘poverty premium’. An understanding of housing rights would also be an advantage..

The ability to speak Arabic, Bengali, French, Gujurati, Polish, Punjabi, Romanian or the language of another group that is affected by financial and digital exclusion would be an advantage.

About Clean Slate Training & Employment CIC :

Clean Slate is an exciting and innovative social enterprise working towards a world where everyone can provide for themselves and their families, where society addresses everyone’s needs and where it does not cost more to be poor. We believe in fair opportunity for all so anyone willing and able can access employment. We enable people to improve their financial wellbeing, supporting them to access the help they need to manage their money well and find work. Clean Slate, in partnership with Quids In! magazine, is re-writing the rulebook on helping low income households to become better off.

Clean Slate is expanding. We are looking for Support Workers to join our team to support us in delivering remote services for people who are struggling with their finances: the risk of debt, rent arrears and ultimately even homelessness. You will make contact with new referrals by phone and email and provide information, support and guidance, including signposting them to specialist advice and regulated bodies. You will help people to use digital tools to be better off. You will support clients to build their skills, take control of their finances and find employment. You will work with partner agencies and statutory bodies in the local area and will assist us with the money skills and employment workshops and training run by our tutors.

Location: London

Salary: £25,650 per year including London Weighting, £22,500 per year for applicants based outside London, Pro rata for part-time hours

Type: Full Time, Part Time and Bank Staff, 3 months Fixed Term Contract

You may have experience of the following: Support Worker, Care Staff, Residential Care Worker, Challenging Behaviour, Social Care Worker, Community Services, Care Assistant, Healthcare Assistant etc.

Ref: 96372

At Depaul UK we currently have an exciting opportunity for a Support Worker to join our Southwark based team. You will join us on a full-time, permanent basis, and in return, you will receive a salary of £23,108 per annum + pension & other benefits.

Depaul UK helps people around the UK who are homeless, vulnerable and disadvantaged, with a special focus on young people. We are now looking for locum Project / Support Workers through Accommodation, Floating Support, Family Mediation, Administration, and Nightstop.

We are a homelessness charity with the largest network of emergency accommodation for young people in the UK, making a difference to the lives of thousands of young people each year. We are unique, innovative and very passionate about what we do, working in the very heart of local communities.

Benefits of joining us as our Support Worker:

- Competitive salary
- 26 days of annual holiday plus bank holidays
- Contributory pension scheme
- Life assurance

The Support Worker role:

This role includes supporting our young clients while homeless, at risk of homelessness or in their own tenancies. The post-holder will hold a caseload and will ensure that clients are working towards goals which will lead to further independence. It will also involve working closely with local organisations, statutory services and support agencies to gain the best possible outcomes.

The official job title for this post is Progression Coach.

What makes the Support Worker role exciting?

- A full induction and training to enhance the ‘hard’ and ‘soft’ skills required’
- Training in the Depaul Endeavour model
- Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner
- Access to a total rewards package including a health plan and generous pension contributions

What will ideally support your success as our Support Worker?

- A commitment to the ethos and values of Depaul including the organisation’s policies and procedures
- Excellent IT and reporting skills
- Experience of working with people who are categorized as high risk or have complex needs such as mental health issues, drug and alcohol misuse, domestic violence
- Knowledge and understanding of the criminal Justice and benefits system
- Able to demonstrate a clear understanding of safeguarding requirements and professional boundaries

Closing date:  Wednesday 27 January 2021 at 12:00 pm
Interview date: TBC

So, if this sounds like the perfect opportunity for you and you’d like to become our Support Worker then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

About Options 

Options Consultancy Services Limited is a leading global health consultancy established in 1992 as a wholly owned subsidiary of MSI Reproductive Choices. We manage health programmes that ensure vulnerable women and children can access the high-quality health services they need. We work with partners to co-create and implement locally informed solutions to complex health problems. This includes governments, development partners, NGOs, civil society and health workers. Our programming is flexible, evidence-based and politically informed. This means we adapt to changing contexts, use data to inform our decisions and ensure our approach is appropriate. Our focus is always on building local skills and systems that last.

Position

The position will work within the New Business and Partnerships team to play a key part in coordinating and managing the business development process. This includes analysing new opportunities, developing and maintaining relationships with partner organisations, and pursuing and managing technical and commercial proposals to secure new business for Options. The BDM also contributes to the implementation of Options’ new business strategy, supporting our approach to new clients, design and innovation, and expansion in new countries. The post holder will act as Options’ Framework Manager on the UK aid-funded International Multi-Disciplinary Programme Framework Contract helping to ensure the smooth running of the framework including reviewing all call-downs and facilitating go / no go decision-making.

Responsibilities:

• Identification and tracking of new business, including understanding the market and landscape.
• Contribute to the development and implementation of Options’ strategy for expanding work with institutional donors, new clients, foundations and in new markets, including developing engagement strategies and supporting aspects of our geographical strategy development and implementation.
• Develop and maintain relationships with existing and new clients, consultants, and potential partners.
• Analysis of opportunities, tender documents, potential partners in collaboration with senior Options staff.
• Lead and managed the development of proposals providing support to forming consortia.
• Act as Options’ Framework Manager on the UK aid-funded International Multi-Disciplinary Programme Framework Contract helping to ensure the smooth running of the framework including reviewing all call-downs and facilitating go / no go decision-making, on-going learning and process refinement.
• Along with the rest of the team, seeking ways to improve BD systems and processes to enhance the team’s efficiency and knowledge management.

Requirements:

• Professional qualification or degree in a relevant subject (relevant post graduate qualification in international development or health desirable).
• Extensive experience in business development, resource mobilisation or programme management in international development.
• Work in/with developing countries.
• Identification and tracking business opportunities.
• Supporting the development and contributing to successful proposals for government, foundations and other donors.
• Budgeting (using Excel);
• Time management and organisational skills, and an ability to multi-task.
• Excellent interpersonal skills to build internal and external relationships.
• Excellent attention to detail, particularly good editorial and proof-reading skills.
• Microsoft Office, particularly Microsoft Word, Excel, PowerPoint.
• Ability to work as part of a team and use own initiative.
• Excellent communications skills, both verbal and written.
• Fluency in written and spoken English.
• Right to live and work in the UK.
• Commitment to equal opportunities.
• Commitment to Options’ mission.

Benefits

Options offers a comprehensive benefits package including generous annual leave allowance, season ticket loan,  cycle to work scheme and a performance related bonus scheme.

Other information

• Options is an equal opportunities employer.
• Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and post holders to share this commitment.
• We seek people who are pro-choice, energetic and enthusiastic about Options’ vision.
• Overseas candidates require a valid UK work permit.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

About the role

Want to gain experience of the inner workings of a media team within an international development agency? Are you an excellent storyteller with a passion to make the public care about the plight of some of the world’s poorest and most marginalised communities? Are you hoping to take your first steps into the world of media and PR? This is an opportunity to join Christian Aid’s Media & Public Engagement team within its Fundraising & Supporter Engagement (FS)E department for a six-month graduate programme You’ll gain a thorough insight into the life of a storyteller at a major UK charity in the NGO sector.

As part of the wider department, this post has an enabling role and will undertake a diverse range of tasks in supporting in the team to deliver its objectives and ambitions, to make more noise about Christian Aid’s work in media & PR, and develop meaningful engagement with our supporters and audiences.

There is a view to extending this fixed term contract to a two-year programme, which would see the appointed graduate then move between teams across the Fundraising & Supporter Engagement department to support them on a six-month rolling basis. The scheme will provide additional resource and surge capacity, whilst also providing an exciting development opportunity to gain experience in a variety of areas of fundraising and communications at Christian Aid.

About you

You will be flexible in your approach and provide practical support, such as event management on our key moment campaigns, regional story-gathering, act as an intersection between our media team and church engagement teams across England, and work on delivering content for our social and multimedia portals. 

This is the perfect opportunity for someone who wants to make a difference in the world and is looking to be part of an exciting time of fundraising growth within Christian Aid.

Further information

This role requires applicants to have the right to work in the country where this position is based.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

Christian Aid is committed to providing a safe and trusted environment for every person connected to the work we do; and to preventing any type of unwanted behaviour including sexual harassment and exploitation, abuse, and financial misconduct. Any candidate offered a job with Christian Aid is expected to share and demonstrate our values and adhere to Christian Aid’s Safeguarding policy and sign Christian Aid’s Code of Conduct.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

Competency questions

As part of your application you will be asked to demonstrate your suitability by giving answers to the following questions:

Building partnerships: Tell us of a time when you had to establish and maintain excellent working relationships with a wide range of contacts and networks

Innovation and Creativity: Please describe a situation where you came up with an improved approach to getting work done or addressing an issue

We are seeking to appoint an experienced, self-reliant and confident Volunteer Development Manager on a 6-month contract. Being an organisation largely based around community grassroots growth and with a significant, informal volunteer base, there is a clear need for the charity to invest in a large-scale engaging and strategic Volunteer Programme framework, and this has never been more apparent or necessary than in the light of Covid-19.

A formalised Volunteer Programme will enable us to provide a safety and support net for all our volunteers, and it will allow us to invest in volunteer development. The objectives of the Volunteer Development Manager's role are to improve the engagement and satisfaction levels of our current volunteers, maximise the efficacy of the work that volunteers do, enable NW volunteers to act as ambassadors and advocates within communities throughout England and Wales, and to help us recruit more local and national volunteers overall.

We are aiming to diversify our volunteer base and engage supporters from underrepresented communities as a key strand of recruitment. The new post will ensure current and new volunteers receive clear expectations of their involvement with the organisation, improved, formalised recognition of their work, and regular training according to their needs. They will also be supported with access to best practice and guidance, support, and roles that matter to them. The development of a Volunteer Programme will ensure consistent support for local areas to engage with, recruit and activate volunteers locally, by providing them with the tools, training and resources they need. With the help of the post-holder, we will be able to better demonstrate and measure the vital impact and difference volunteers make within their communities.

We are looking for an experienced and enthusiastic individual to work within PBHA’s housing management team and provide a quality service to vulnerable tenants with additional tenancy sustainment needs, helping them to participate in their community.

Job Profile

Job Title:  Recovery Worker (High Support)

Reporting to:  Recovery Coordinator (High Support)

Full Time – 37.5 hours per week

1. Introduction

Peter Bedford Housing Association (PBHA) is an organisation which has been successfully including people in society since 1969. Originally set up to provide work for ex-offenders on self-help, mutual support basis, we are now a Registered Social Landlord providing a combination of services. We work alongside people who have faced  long  term  exclusion  from  society  through  homelessness,  enduring  mental health problems, learning difficulties or multiple needs. We are committed to mutual support, participation and personal development for both staff and service users.

2. Putting the role in context

Working  as part of a small team on a 24/7 rota basis, the recovery worker (high support) works with people recovering from mental health crisis. Supporting people to sustain their tenancies and better manage their mental health, you’ll be developing helpful relationships that promote move on.

3.  Aims of the Post

To   deliver   high   quality and   effective   support   services,   which   promote   the independence, wellbeing and inclusion of service users, in accordance with PBHA policies and procedures and the principles of recovery focused practice.

4.  Specific Responsibilities

Carry  out  needs  and  risk  assessments,  complete  support  plans,  provide support, and carry out reviews, in accordance with policies and procedures and the requirements of stakeholders and funders.

Manage  a  caseload  of service  users  and  give all necessary assistance to those individuals to enable them to participate in community life.

 Develop domestic management and finance management skills with service

users in order to allow increased and improved access to support from this and other services.

Develop  with  service  users  an appropriate  personal support plan and  risk assessment which takes account of their full range of needs.

To support service users to sustain their tenancy and develop skills to enable them to move to more independent accommodation

Administer Health and safety systems within the home to enable service users to  access  support and  provide  practical and emotional support through the

use of the recovery journey tools and systems provided as part of the scheme.

To provide support with activities such as accessing local community services, work and educational opportunities

Assist   service   users   in   formulating   and   pursuing   positive   personal development   programmes,   including   community   involvement, with  clear, agreed objectives that are regularly reviewed.

Through group work and one to one sessions, support service users in the development of emotional management skills, personal and life skills with the aim   of attaining   greater   independence   and   self-esteem, providing   the emotional support necessary to do so.

 Maintain clear, accurate individual records, which are accessible to Service

Users within the agreed policy

Participate in the weekly rota system and provide on call duti es to the service users overnight and at weekends if required.

5.  Others

Ensure that all duties are carried out to the highest standard, and in accordance with policies  and procedures.

 The ability to work shifts

 The ability to participate in an on call rota.

 To cover at other services within the mental health team  if needs be.

To carry out any other duties, within an appropriate level of responsibilities as required.

 To promote, at all levels, the service vision, values and strategic objectives.

The disclosure and use of confidential client information needs to be both lawful and ethical.

This job description is not intended to be exhaustive and may be reviewed to ensure that the arrangements meet the needs of the service.

6.  General Responsibilities

 Provide cover for other staff where necessary

 To work flexibly and cooperatively as part of a team and with other teams

 To be involved in the selection and training of new workers and volunteers

 To participate in staff training and development activities, staff supervision,

 Appraisals and all relevant meetings

To ensure the observation of all of PBHA's policies and practices, including those relating to equal opportunity, confidentiality, health and safety, financial

control,  standing  orders,  recruitment,  supervision,  appraisals,  sickness  and

discipline.

 Plan and organise own work with a minimum of day to day supervision

Undertake other duties as allocated by the line manager plan and organise own work with a minimum of day to day supervision

7.  General information

Please Note:

Post holder must recognise the needs of the organisation to change role as is necessary for development.

   PBHA working areas are non-smoking except for specific designated areas.

   The role requirements outlines the competencies for this post.

9.  Access Information

Turle Road has four storeys. Access beyond the ground floor is via stairs.

10. Accountability

This post is accountable to the Recovery Coordinator (high support)

11. Main Conditions of Service

This is a full time position. The post is for 37.5 hours per week plus sleep-in’s and on

call. A flexi time scheme is in operation and job share will be considered.

Annual leave entitlement is 26 working days plus normal public holidays (pro rata for part time posts).

Salaries and expenses are guided, but not bound, by the Local Authority NJC scales and are revised each year. The salary range is £24,054- £25,833 (SCP8-12) plus £29.70 per sleep in.

Post holders will be eligible for membership of the organisation's contributory pension scheme.

In common with all posts at PBHA, confirmation of appointment is subject to a probationary period (usually 6 months).

PBHA is an equal opportunities employer.

Role Requirements

The minimum experience required for the post is:

Assessed by*

Experience:

A Experience of providing support to people with mental ill health or dual diagnosis either in a volunteering or professional role on a one to one or group basis

Knowledge and understanding:

I  An understanding of customer service in a service delivery setting

A/I  Understanding of the range of experiences that may come with having a mental health diagnosis

A/I  Thorough and up to date knowledge of health and safety issues relating to mental health

A/I  Thorough and up to date knowledge of welfare benefits for people with disabilities

A/I  Thorough and up to date knowledge of safeguarding vulnerable adults and children local policies, protocols and good practice

A/I  Understanding of housing support needs of the designated client group and benefits of a flexible, outcome focussed and personalised support service

A/I  Knowledge of related services provided by the statutory and voluntary sector

A/I  Understanding of confidentiality and data protection issues

A/I  Understanding of the concept of housing related support and supporting people to help themselves

A/I  Understanding of the need to collect data and the benefits for the service

A/I  Knowledge of equality, diversity and inclusion as they relate to mental health

Skills:

A/I  Ability to communicate effectively with customers, staff and stakeholders in plain, easy to understand English, both in writing and verbally

I  Demonstrable customer care skills

I Ability to work flexibly to meet customer needs and service requirements, including working evenings and weekends where the service requires it

A/I  Demonstrable commitment to equality and diversity and a genuine desire help people with disabilities and/or support needs connect with their community

A/I  Ability to work as part of a team and build and maintain effective a nd supportive relationships with peers and partners

A/I  Excellent time management skills and demonstrable ability to meet deadlines and achieve goals

A/I  Comprehensive IT skills to include use of Microsoft Office and ability to maintain electronic records, with attention to detail

The successful candidate will need to be committed to:

 Peter Bedford Housing Association’s Diversity and Equal Opportunities

policies

 Co-operative team working

The successful candidate will need:

Flexibility to accommodate work responsibilities that occasionally extend beyond normal working hours at short notice.

Assessed by*

A  Assessed through CV and Supporting Statement

I  Assessed through Interview

T  Assessed through Written test