Digital and website manager jobs in coulsdon, greater london
What is the job?
Making Music is the UK association for leisure-time music, with 4,000 music groups in membership including choirs, bands, orchestras, and ensembles of all kinds.
We are looking for a full-time Member Communications & Engagement Manager to join our Marketing team. This is a hands-on role focused on helping our members feel informed, supported and inspired while also contributing to our recruitment and advocacy goals.
You’ll lead on email communications, member onboarding journeys and engagement initiatives that celebrate and involve our members. You’ll also write and deliver campaign communications, support press activity, and collaborate with colleagues across the organisation to ensure our messaging is clear, consistent and impactful.
What kind of talent are you looking for?
You’ll be a confident communicator with a flair for writing and a strong understanding of how to engage audiences through email and digital content. You’ll be comfortable using data to improve performance, and you’ll enjoy working collaboratively in a small, friendly team.
We’re looking for someone who is:
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Skilled in email marketing and audience segmentation
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A great writer with a warm, inclusive tone
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Comfortable using digital tools and platforms (e.g. email systems, CMS, analytics)
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Proactive, organised, and member-focused
Experience in a membership organisation or the arts/culture sector is a bonus—but not essential.
What are the terms and conditions?
This is a full-time role (37.5 hours per week), with flexible working available. We expect at least 2 days per week to be worked from our office in Moorgate, London. The salary is £32,000/year.
Is diversity important for Making Music?
Yes, it is!
We understand that having different voices from all sections of society in our team will help us be the best we can be and best support our diverse membership. We especially welcome applications from disabled people, people of the Global Majority or people whose socio-economic background has limited their opportunities.
How do I apply?
We are looking for the best person for this role, whatever your past opportunities, so we ask you to complete three tasks online. Your answers to these will be the only information the two staff members making a longlist will look at.
We are committed to making adjustments to our application process – please get in touch and tell us what we can do: we want you to have the best chance at showing us what you are capable of. Contact details can be found on our website via the “How to apply” link.
What is it like working for you?
This is a friendly team, and we work hard at being inclusive of everyone. Read our vision and values here. Our bright and lively office is located in one of the buzziest areas of London, with excellent transport links and great places to spend your lunchtimes or meet friends after work.
The client requests no contact from agencies or media sales.
Location: Causton Street, London Diocesan House, Pimlico, London.
Contract: 35 hours per week, Full-time, 13 months Fixed Term Contract
Salary: £50,600
DBS requirement: No DBS Required
Do you have a passion for impactful communications and strategic engagement? Are you looking for an opportunity to shape how the Church connects with diverse audiences across London?
The London Diocesan Fund (LDF) is seeking a Communications Lead to play a key role within the Strategy and Communications Team, supporting the Diocese of London in leading and delivering high-quality, effective internal and external communications.
What You’ll Be Doing:
• Leading the development and implementation of the Diocese’s internal and external communications strategies
• Managing digital content, campaigns, social media, and the diocesan website
• Overseeing media relations and crisis communications, working closely with our PR agency
• Supporting clergy and lay leaders to effectively communicate their mission and stories
• Line-managing the Communications Assistant and managing the communications budget
• Enhancing staff engagement and cross-departmental communications at the LDF
Who We’re Looking For:
Essential:
• Proven experience in a senior communications role, with responsibility for strategy and delivery
• Strong leadership skills, including experience managing teams or agencies
• Experience in digital marketing and website management
• Excellent written and verbal communication skills, including content development
• Ability to work with senior stakeholders, including clergy and senior staff
Desirable:
• Experience working in the charity, public or faith sector
• Experience in media relations and reputation management
• Competence in using analytics tools such as Google Analytics to drive engagement
• Knowledge of brand management and visual communications best practice
About the London Diocese Fund (LDF) and the Diocese of London
The Diocese of London is the group of Church of England organisations located in London, north of the River Thames. It is overseen by the Bishop of London and is made up of parishes, schools, chaplaincies, missional communities, and other organisations across 18 Boroughs.
The London Diocesan Fund (LDF) is the main charity that supports the work of the Diocese as a whole by generating income, providing a wide range of services, and paying and housing its clergy.
Safeguarding Statement
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Therefore, all our recruitment campaigns are run using safer recruitment procedure
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Why Apply?
✔ Strategic leadership opportunity in a faith-based setting
✔ Be part of a collaborative and mission-driven team
✔ Shape how the Church of England in London engages its people and wider communities
If you are excited about this opportunity and meet the criteria, we’d love to hear from you!
To apply:
Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.
Interviews
Interviews will be held week commencing 11 August 2025, in-person at our office in Pimlico.
For more details, please see the full Job Description and Person Specification see the attachement.
For every Londoner to encounter the love of God in Christ




The client requests no contact from agencies or media sales.
Are you a creative, organised, and analytical individual with a strong passion and knowledge of social media and the drive to make a difference for animals raised for food?
The Humane League UK (THL UK) is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action.
We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years.
Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.
THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger.
We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.
We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.
You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.
If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.
The position:
The Humane League UK is seeking a creative, proactive, and strategically-minded individual with the drive to end the abuse of animals raised for food.
As Social Media Coordinator, you will live and breathe all things social media, understanding its potential contribution to achieving our mission.
You'll lead all activities across our Facebook, X, Instagram, Threads, YouTube, and LinkedIn, as well as keeping an eye out for opportunities elsewhere on social media. With strong working knowledge across social channels, you’ll implement a digital strategy focused on reaching, engaging, and converting our audiences to take action for animals.
This role reports to the Digital Communications Manager.
We will be holding a webinar on Wednesday 6th August at 7pm BST for you to find out more about the role and to ask any questions you may have. The webinar will be hosted by Holly Spindler, Digital Communications Manager and Hannah Yates, Head of Communications. If you’re interested, please register by following the 'Redirect to recruiter' button.
Who you are:
You are passionate about The Humane League’s mission of ending the abuse of animals raised for food. With an attention to detail and strong written and verbal communications skills in English, you’ll have a keen eye for persuasive and punchy copy and an ability to adapt your tone of voice.
You’ll be able to prioritise and manage multiple tasks efficiently in a fast-paced environment, ensuring that you meet deadlines and communicate internally.
You’ll have experience of digging into the data, using analytics to assess results, gain learnings, and action those learnings to improve channel performance. You understand what audiences want to see from different channels, and how to get cut through and reach attention on each one.
You are a whizz with editing tools and can create compelling, dynamic video and static content that hooks people in and keeps them watching.
You’ll be comfortable reacting to opportunities nimbly and being proactive in looking for stories to tell about our work, seeing every interaction as an opportunity.
You’ll be willing to be the face of the organisation on social media, ensuring that you have a good working knowledge of our issues and campaigns in order to motivate support for them.
You will have a supporter-centric approach to communications, responding to comments and messages from a place of care and empathy.
While working with autonomy is an important part of your role, strong collaboration and communication skills are paramount to your success.
Primary Responsibilities:
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Ownership of our social media channels; regularly testing, creating, and posting content that is tailored to each platform, using each channel’s features to maximise impact towards our goals.
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Planning and building social media campaigns that strategically integrate goals and consider metrics.
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Updating the communications calendar.
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Create inspiring concepts and develop these into compelling, on-brand, platform-specific content using tools like Canva and Adobe Express.
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Social media community management including moderating and responding to comments and messages to ensure people feel valued, engaged, and we are building strong relationships with supporters and potential supporters.
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Regularly monitoring social trends to create topical content.
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Using tools such as Google Analytics, Facebook insights, and Sprout Social to report on post and channel performance, monitoring and evaluating success against goals on a monthly basis.
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Contribute to or initiate the development and improvement of processes that improve delivery and collaboration.
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Keep up to date with new features and tech related to social media platforms, as well as other organisations’ activity, to ensure the most engaging and effective content.
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Encourage and assist staff members in producing social media content, supporting them with creative and technical guidance and giving feedback.
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Contribute to other communications activities such as website and PR content, as necessary.
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Attend events, protests and actions as necessary, developing on-the-ground content plans that effectively showcase our actions and further our goals.
In addition
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Update the wider team on social media progress and insights.
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Perform any other duties assigned by the Digital Communications Manager or Head of Communications.
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Participate in team meetings including note-taking and facilitation.
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Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement
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Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging, recognising the need for all of us to do better for social justice on a personal and organisational level.
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Attend in-person workshops several times a year.
Essential Skills and Experience:
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Strong working knowledge across multiple key social media platforms, particularly Instagram and Facebook – this could be through professional experience or demonstrable extensive personal use.
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Experience in planning, creating, and scheduling social media content ahead of time, as well as reactive content.
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An understanding of how different audiences engage with content across various platforms, and what they want to see from each.
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Confident using the features and tools of each channel to optimise reach and engagement.
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Experience using data and analytics to assess social media performance, extract insights, and apply learnings to improve results.
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Proficiency with editing tools to create both video and static graphic content.
Desirable Skills and Experience
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Proficient in tools such as Google Analytics, Facebook Insights, and Sprout Social (or similar).
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Experience in community management, including responding to comments and messages in a timely, appropriate, and engaging way.
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Knowledge of factory farming/farmed animal welfare issues
For full details of the role, including the key competencies we see as the the most important requirements for being successful in this position, please visit our website by following the 'Redirect to recruiter' button.
Hours:
As an organisation we work a four day work week. This is a full time position of 30 hours per week over Monday to Thursday.
Good to know:
You will have access to:
- A fully remote work environment and team (all equipment is provided)
- A 4 day working week
- 20 days leave plus 8 days for bank holidays that can be used at a time of your choice
- Flexible working hours
- A workplace pension
- An annual learning and development budget
- Support for mental and physical wellbeing
- £25 per month reimbursement towards home working costs
At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.
We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome
Our employees all work remotely but still enjoy a supportive, collaborative environment.
For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Social Media Coordinator salary please the attached document.
All applicants need to be:
- Fluent in written and spoken English.
- Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
- Committed to our mission to end the abuse of animals raised for food.
The Process:
All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.
Our full interview process comprises of the following stages:
- A skills test to give us an opportunity to see your skills in action (completed remotely).
- Join an online interview (via video call) so we can learn more about each other.
- Final Interview (via video call as above)
For full details of our recruitment process please see the attached document.
We exist to end the abuse of animals raised for food

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 45 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for an experienced Philanthropy Manager (maternity cover) to join our high-performing and talented fundraising team, all of whom have a genuine passion and enthusiasm for our mission to support young people achieve their ambitions.
We have a fantastic and diverse range of philanthropic supporters - from key individual donors through to major philanthropic trusts. As a manager in the Philanthropy team, you will have the opportunity to play a key role in managing and stewarding our current partnerships, and securing new supporters in order to meet and exceed our ambitious fundraising targets.
The role at a glance
Contract: Fixed-term maternity cover contract (until August 2026). This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.
Start date: As soon as possible, as agreed with candidate
Working hours
09.00 - 17.30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and
providing a developmental culture for all. Our team works in-person 4 days per week with the option of 1 day working from home.
IntoUniversity provides local learning centres where young people are inspired to achieve.





The client requests no contact from agencies or media sales.
We’re pleased to be recruiting a Communications and Support Assistant to help strengthen and expand the reach of National Eczema Society’s work. This new role is designed to support the delivery of our communications, digital content and supporter services, as the charity grows and takes on more proactive campaigns and engagement. You’ll contribute to creating and scheduling content across our social media channels and website, support the production of our e-newsletter, and play a key role in monitoring community engagement online.
Alongside digital communications, you’ll provide vital administrative support across our wider operations including health information, research and policy. From helping coordinate webinars and podcasts to assisting with day-to-day operations, this is a varied and rewarding role at the heart of a small, friendly and ambitious team working to improve the lives of people with eczema.
The client requests no contact from agencies or media sales.
Job Title: Senior Communications Officer
Reports to: Communications Manager
Line reports: None
Contract terms: Full time
Salary: £39,629
Location: London-based, with hybrid working
The Royal College of Ophthalmologists is a membership organisation and the voice of the profession, with 4,500 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job purpose
Part of the Policy & Engagement department, the Senior Communications Officer is responsible for devising and supporting strategic communication initiatives that elevate the College’s visibility, advocate for the importance of sustainable ophthalmology services, spotlight our work and values, and promote membership. Working with colleagues, members and external partners, you will craft, execute and evaluate multichannel campaigns, secure profile-raising media coverage, and create engaging content for all our communications channels.
Main responsibilities
Strategic communication planning
- Plan, deliver and evaluate multichannel communications campaigns and plans – working with colleagues across the College to identify objectives, target audiences and key messaging.
- Contribute to developing and implementing communications strategies to increase the College’s profile, promote its work and the importance of ophthalmology, and support membership recruitment and retention.
Content development and management
- Contribute to developing, delivering and evaluating the performance of our content strategy and organisation-wide annual content plan.
- Work with all College departments to develop promotional materials, and to identify and gather content, stories and information for sharing across College media.
- Produce engaging, and accessible content for the College’s member magazine, social media accounts, website and e-newsletters.
- Copyedit, proofread and format publications, and manage the production of printed materials, including liaising with printers, designers, and other external suppliers.
- Help keep the College’s photo library up-to-date, and work with colleagues to commission photographs.
Media relations
- Identify new and nurture existing relationships with editors, journalists, commentators and producers, expanding and updating our contact list.
- Develop and implement a schedule of strategic media engagement, identifying new opportunities upon which the College should capitalise.
- Handle day-to-day proactive and reactive media relations, including acting as the first point of contact for media enquiries; writing and pitching comments, press releases, quotes, and op-eds; arranging interviews; and working with international, national and local media.
- Record, monitor and report on the College’s media activities, coverage and performance.
- Work with the Communications Manager to brief and commission training for College spokespeople.
- Work with colleagues to keep our media lines on priority policy issues up to date.
Digital communications
- Co-plan, produce and distribute targeted and segmented e-newsletters.
- Develop and implement a social media schedule that is aligned with organisational and departmental objectives, capitalises on external opportunities, reflects the latest trends and best practice, and delivers regular, timely and targeted posts.
- Manage the College’s social media channels day-to-day, producing topical and relevant content, and monitoring and responding to comments and messages.
- Support the Communications Manager in maintaining and managing the College website, including inputting to reviews and our ongoing redevelopment project and content audit.
- Support and train colleagues in using our content management system (CMS).
- Monitor and report on the College’s digital performance monthly.
Brand management
- Uphold the College’s brand identity and messaging across all materials and platforms.
- Help champion and ensure compliance with the College’s brand and style guidelines.
- Support the department in averting and handling communications crises as needed.
Other
- Undertake any other reasonable duties as required by the College
- Working outside normal hours and/or overnight stays may be necessary to support the delivery of key organisational events.
Inclusion and diversity statement
The College is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.
Our values
Inclusion
- actively welcoming a diversity of experiences and perspectives
- everyone being respected and encouraged to participate regardless of their background or role
Integrity
- being open and honest, demonstrating accountability in all its work
- evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience
Innovation
- creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
- actively welcoming fresh ideas and approaches
- fostering a climate of ambition and excellence drawing on expertise from across the College’s communities
Improvement
- being a learning organisation, reflecting on both successes and mistakes
- continuous and sustainable development across all its activities
Person specification
Knowledge, qualifications and experience
- Demonstrable expertise in strategic/corporate communications, with a professional qualification or evidence of learning in communications, public relations, journalism or marketing
- At least three years’ experience of working in a busy communications team, press office or newsroom
- Experience of devising, implementing and evaluating multichannel communications strategies and/or campaigns
- Experience of writing materials for a range of audiences, including blogs, magazine/news articles, newsletters, social media posts and website copy
- Experience of commissioning, editing, and proof-reading copy, ensuring adherence to brand and style guidelines
- Working knowledge of the media and experience of fielding enquiries, and developing briefings and press releases
- Experience of using CMS, website analytics, social media monitoring and scheduling tools, and e-newsletter software
- Knowledge of best practice and emerging trends in digital and social media
- Working knowledge of IT systems – including Microsoft Office, CRMs, and digital asset management tools
Skills and abilities
- Strong strategic planning, prioritisation and organisational skills
- Excellent communications and editorial skills, with an outstanding command of written English and an exceptional attention to detail
- Strong analytical skills to evaluate impact and identify opportunities for improvement
- Search engine optimisation writing and editing skills
- Strong interpersonal skills and an ability to build positive relationships with internal and external stakeholders, including the media
- Ability to generate new ideas, take initiative and problem solve
- Adaptability and an ability to work well under pressure and manage often conflicting demands within tight timeframes
Personal qualities (attributes)
- Commitment to equity, diversity and inclusion and understanding of how this applies to own area of work
- Commitment to own continuing professional development
- Demonstrates a positive ‘can do’ attitude
Staff benefits
We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:
Work life balance and family friendly benefits
- Hybrid working
- 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Xmas and New Year)
- One day of paid leave to move house
- Enhanced parental leave
Planning for your future
- Employer pension contributions up to a maximum of 12%.
Career development
- All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
- Study loans
Travel
- Season ticket loan
- Cycle to work scheme
Wellbeing
- Health cash plan
- Summer Fridays (staff can finish 90 minutes early from mid July to the end of August)
- Enhanced Employee Assistance Programme (with access to free counselling sessions)
Please submit your CV (maximum two pages) and a covering letter (maximum one page).
The cover letter must explain what makes you suitable for the role. Please use the job description for reference.
Interviews will be held at our office in Euston, the week commencing 18 August 2025. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.
Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.
The closing date for applications is 11 August 2025.
The client requests no contact from agencies or media sales.
About us
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
This critical role will drive our social media activity at a national and local level. This will be achieved through ensuring targeted messaging is of a high quality, is insight-led and will inspire action as well as support the people we help and attract new audiences. You will have:
- Experience of developing engaging content for owned social media, driving channel growth, measuring key metrics to inform performance and innovation.
- Experience of working with defined budgets to create paid plans and strategies. Reaching defined target audiences driving new people to our owned channels.
- Experience of moderating user generated content that can at times be challenging from the perspective of its unpleasant nature and in volume.
Hours: Full-time, 35 hours per week.
Contract: Permanent.
Location: Remote with a need to travel as the role requires.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 5 August 2025.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote (UK only)
Salary: £28,141 per annum
Hours: Full-time
Contract: One-year contract, with potential for permanent position
Reports to: Senior Marketing and Campaigns Manager
Who we are
Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally. Our vision is a future where more lives are saved from suicide.
About the role
We’re looking for a highly creative, organised, and experienced Marketing and Content Executive to support the delivery of engaging, high-impact marketing across our growing, purpose-led organisation.
Working closely with the Senior Marketing and Campaigns Manager, you’ll play a key role in producing and managing digital content, with a strong focus on social media, web design, and copywriting.
In this fast-paced role, you’ll drive our social media strategy, produce engaging content and blogs, and manage the design and research for our online Suicide Prevention Hubs. You’ll create compelling copy and visuals across multiple platforms and develop email campaigns and marketing strategies to boost our training course sales and sign-ups.
You’ll have hands-on experience with tools such as Mailchimp, Canva, WordPress, Google Analytics, Hootsuite, and Adobe Creative Suite.
We’re looking for someone who is self-assured, able to manage multiple priorities, and deliver high-quality work consistently. You should be comfortable working independently, making informed decisions, and taking ownership of your workload.
Main Duties and Responsibilities
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Manage the creation and delivery of engaging, on-brand content across social media channels, collaborating with the Senior Marketing and Campaigns Manager to enhance reach and visibility.
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Keep our accounts a safe space by taking swift action on abusive or harmful comments, with full support from the team and training in our Social Media policies.
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Oversee the creation, design, and research of our Suicide Prevention Hubs, collaborating with charity partners, writing compelling copy, and coordinating podcasts and blog content.
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Play a key role in driving awareness, sales, and sign-ups for our training courses through effective marketing and promotion.
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Write and edit high-quality copy for blogs, website pages, emails, social posts, and other marketing materials.
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Design on-brand visual assets using Canva to support social media, web, email, and printed materials.
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Support the creation of award entries, press releases, and promotional materials as needed.
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Help maintain and update our WordPress website and landing pages, ensuring content is up-to-date, accessible, and optimised for SEO and user experience.
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Support the setup and delivery of email marketing campaigns, including building emails, managing lists, and reviewing performance.
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Contribute to ongoing audience and campaign research, including SEO keyword research, to inform marketing strategies and content planning.
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Assist with campaign reporting and provide administrative support where needed to ensure smooth delivery of projects.
For this role, you will need:
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Proven experience in creating and managing engaging social media content across key platforms (e.g. Instagram, X, LinkedIn, Facebook), with a strong understanding of audience insights, performance metrics, and emerging trends.
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Experience in producing high-quality, creative content – from social posts and web copy to blog articles, visuals, and email campaigns.
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Experience using design tools like Canva and Adobe InDesign to create impactful digital assets for use across multiple channels.
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Excellent copywriting and proofreading abilities, with a clear, adaptable writing style suited to different platforms and audiences.
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Experience using a CMS such as WordPress, with web design skills in Elementor.
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Great organisational and time management skills, with the ability to juggle multiple projects, meet deadlines, and stay detail-focused.
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Willingness to learn and take direction from the Senior Marketing and Campaigns Manager, while also contributing your own ideas.
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A genuine commitment and compassion to support vulnerable individuals, and a desire to use your marketing skills to support life-saving work.
Bonus points for:
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Proven experience working remotely, with a strong ability to demonstrate resilience, self-motivation, and independence.
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Experience with video creation.
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Experience in dealing with PR enquiries and writing press releases.
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Experience in sales, particularly of courses.
Why Grassroots Suicide Prevention?
At Grassroots Suicide Prevention, we’re committed to building a diverse, inclusive community and workplace, a space where everyone can be themselves and have an equal opportunity to thrive.
We value the unique experiences, perspectives, and skills each person brings, and we actively welcome applications from people of all backgrounds. Our recruitment decisions are based on skills, experience, and knowledge, and we’re committed to ensuring a fair and respectful process for all applicants.
Our employee benefits include:
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Health Cash Plan and Employee Assistance Programme offering a contribution to the costs of everyday healthcare needs (dental, optical, wellbeing) and counselling support, plus legal and financial support.
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Learning and development opportunities.
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A creative, friendly, and collaborative culture.
Before applying
Please note that this role requires grit and resilience due to the remote working environment, sensitive subject matter, fast-paced nature, and the need for flexible multitasking. You must also be highly goal-oriented and results-driven. If you’ve recently been affected by suicide, we encourage you to carefully consider whether this role is right for you, as your wellbeing is our top priority and the work may be emotionally triggering.
The client requests no contact from agencies or media sales.
Southwark Law Centre is a charity offering free specialist legal advice and representation to individuals in Southwark and beyond.
Southwark Law Centre
Job Description
Job Title: Operations Manager
Reports to: Executive Director
Salary: NJC Scale SP SP27-31 £41,580 - £44,480 (starting salary dependent on experience)
Hours: Full-Time – 35 hours per week
Main Objectives
· To oversee the smooth running of the Law Centre
· To ensure we have the right systems in place to support staff to work efficiently.
· To identify opportunities to use tech to support our mission.
· To lead on data, supporting us to tell our clients’ stories and to demonstrate the transformative nature of our work.
Key Responsibilities
1. IT Coordination
- Oversee the Law Centre’s IT systems to ensure they are secure, efficient, and meet the organisation's needs.
- Manage and develop the Law Centre's case management system to ensure it supports the effective delivery of services and reporting requirements.
- Liaise with external IT providers to coordinate maintenance, updates, and troubleshooting.
- Identify and implement opportunities for digital transformation and improved operational efficiency.
- Complete the annual Cyber Essentials return, ensuring that the organisation maintains the highest level of data security.
- Ensure the Law Centre makes use of the most appropriate and cost effective equipment, systems and software.
- Providing basic training to staff on systems and tools
- Maintain the asset register.
- Maintain the organisation’s IT plan and update it annually
2. Systems
· Lead on our paperless working processes
· Ensure that our Sharepoint site is set up logically and with the correct permissions in place.
· Develop our Sharepoint site in order that it functions as an intranet for sharing information internally.
· Negotiate and manage our contracts with printing providers
· Maintain regular reviews of the systems we’re using, assessing whether they are fit for purpose or not and whether there are alternative products which represent better value for money.
· Manage the organisation’s telephony.
3. Data and Reporting
- Maintain a clear overview of the data collected by the organisation.
- Prepare reports from the case management system and other data collection tools to feed into reports and funding bids.
- Develop new reports to feed into our billing and accountancy as well as various audits.
- Review and analyse the organisation’s data to understand trends and to assist with service development.
- Play an integral role in using data to communicate the impact of the organisation.
4. Data Protection
· Overall responsibility for the data protection obligations of the organisation.
· Keeping abreast of changes and updates to Data Protection legislation.
· Delivering regular training to staff on Data Protection.
5. Finance and Billing
· Support the finance manager and practice manager by ensuring all systems are optimised for efficiency.
· Liaising with our payroll provider, responsible for running monthly payroll accurately, including keeping track of new starters and leavers.
· Support casework staff with training and technical solutions to allow them to bill files efficiently.
· When needed, to work with the finance manager and practice manager to coordinate regular payment runs.
· Attendance at regular meetings of the Finance Sub-Committee.
6. Support to Executive Director
- Member of the senior management team, contributing to strategic planning and organisational development.
- Provide operational insights and recommendations to enhance the Law Centre’s performance and service delivery.
- Coordinate and chair regular meetings of the IT Working Group
- Report regularly to the Trustees on operational issues
7. Regulatory Compliance
- Ensure compliance with all relevant legal and regulatory requirements, including health and safety and data protection (GDPR).
- Participate in and ensure the smooth running of the annual Lexcel audit as well as other regular audits.
8. Professional Development
- To attend regular support and supervision and appraisal meetings.
- To keep up-to-date and to meet identified learning and development needs as appropriate.
9. Teamwork and Service Development
- To attend and contribute to staff meetings
- To attend and actively participate in other meetings as required, and to take an active role in the planning and development of the Law Centre.
- To network and liaise with external agencies as agreed.
10. General
- To uphold and promote the Aims and Principles of the Law Centre
- To be available to work outside normal office hours on occasion as required and notified in advance.
- To undertake any other duties that are compatible with the functions of the post.
Person Specification
Essential
- Excellent IT skills with extensive experience working with Excel and other Microsoft Office products as well as database products.
- A minimum of two years experience in a similar role, or relevant transferrable skills.
- Ability to develop, maintain and report on data and compliance records, including the ability to impart information in an understandable way.
- Excellent verbal and written communication skills
- Highly organised with the ability to set priorities, meet goals and evaluate processes and results.
- Confident, self reliant, capable of taking the initiative and working autonomously.
- Good attention to detail.
- Exceptional problem-solving skills.
Desirable
- Experience managing and developing case management systems or similar software.
- Demonstrated ability to manage budgets and supplier relationships effectively.
- Experience in supporting legal or advice services organisations.
- Knowledge of the operational challenges facing community-based organisations.
Please visit our website to download an application pack
Closing date for applications: 28 July 2025 at 9am
Interviews will take place on: 6 August 2025
The client requests no contact from agencies or media sales.
The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
We are looking for a Digital Communications Coordinator to cover maternity leave and to support our busy Communications team.
The Digital Communications Coordinator is a key role within CLAPA, responsible for implementing our digital communications strategy to engage and inspire the UK cleft community. This role moves beyond content creation to take ownership of CLAPA’s digital communications across social and email platforms, ensuring online communications are strategic and data-driven. Working closely with colleagues across the organisation, this role supports the planning, delivery, and monitoring of campaigns that inform, support, and connect the cleft community in the UK.
This is a hands-on role suited to someone with a good understanding of digital communications and a passion for community engagement. The Coordinator will manage day-to-day digital content, respond to online enquiries, and support internal teams with their communications needs. They will also play an important part in maintaining CLAPA’s brand and voice across all channels, ensuring our communications are accessible, on-brand, and effective.
NB - We reserve the right to close applications early if we receive a high volume of strong candidates.
The client requests no contact from agencies or media sales.
About Walkabout Foundation
Walkabout Foundation is a non-profit organisation with a mission to restore dignity, freedom, and independence by providing wheelchairs and rehabilitation in the developing world, while also funding research to find a cure for paralysis. To date, we have impacted the lives of over 74,000 people through the distribution of over 28,000 wheelchairs in 25 countries around the world, and funded $2 million in spinal cord injury research.
Job Description
We are looking for a creative and proactive Communications & Digital Associate to join our London-based team. This is an exciting opportunity for someone with a positive attitude and a collaborative mindset to help drive our digital marketing efforts and contribute to impactful work that transforms lives.
You’ll work closely with the Director of Communications & Operations to plan and deliver digital marketing campaigns, create engaging content for social media and our website, assist with graphic design of communication materials and lead promotional outreach, including working with influencers and media contacts.
Duties & Responsibilities
The Communications & Digital Associate position holds responsibility for delivering engaging digital content and supporting Walkabout Foundation’s communications strategy across multiple platforms. The role includes campaign planning, content creation and digital platform management, with a strong focus on social media, email marketing and design. You will work closely with the Communications & Operations Director and collaborate with other departments to ensure clear, consistent, and impactful messaging.
A passion for our mission, a proactive attitude, and the ability to multitask are essential.
Experience & Skills
- 1-3 years of experience in digital communications or marketing
- Strong writing and storytelling skills
- Experience with Adobe InDesign and Photoshop, Canva and Microsoft Office Suite
- Graphic design skills
- Social media management and content creation
- Familiarity with WordPress and Salesforce (preferred)
- The right to live and work in the UK
This is a role with real scope—ideal for someone who thrives on creating positive media engagement, leading digital campaigns, and ensuring consistent messaging across platforms. You’ll be joining a forward-thinking organisation with a unique dual purpose: supporting both young people from diverse backgrounds and lifelong learning. The culture is warm, focused, and collaborative, with flexible working arrangements and a strong emphasis on inclusion and impact.
They have a new strategy to grow their volunteers and therefore this will be a key part of this role over the next few months. As Media and PR Manager, you’ll report to the Head of Communications and play a key role in shaping the charity’s reputation. You’ll also help bring campaigns to life by aligning press activity with digital outreach—ensuring visibility and consistency across all channels.
Key responsibilities:
- Building strong relationships with national and regional journalists
- Delivering proactive and reactive media strategies
- Managing the charity’s websites, intranet, and social media platforms
- Overseeing digital content, paid campaigns, and web improvements
- Producing and coordinating on-brand marketing materials
- Supporting internal teams on sensitive communications and crisis management
The appointed candidate will be:
- Confident handling press enquiries and media campaigns
- Skilled at writing, editing and tailoring content for different audiences
- Familiar with managing web and social platforms (e.g. CMS, Meta, X)
- Comfortable supporting or advising senior stakeholders when needed
- Organised, creative, and able to manage competing deadlines
This role suits someone with solid experience in a media, PR or digital communications role—ideally in a mission-driven or youth-focused setting.
If you would like to hear more about this role, please email [email protected] with your most recent CV.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About Us
We’re Learning and Work Institute, an independent policy and research organisation focused on lifelong learning and better work.
We're focused on the big questions. How do we help more people find work and build careers in a changing jobs market? How do we help people to be active and engaged citizens? How can more adults develop their skills over their lifetime?
About the role
This role within our external affairs team focuses on securing impact for our work through the management and delivery of effective communications, events, campaigns and public affairs work.
This varied role involves management of L&W’s digital communications, press and media work, stakeholder relations and events throughout the year. The role also involves supporting the delivery of L&W’s flagship campaign, Get the Nation Learning, and supporting L&W’s public affairs work. The postholder will work closely with the senior management and research and development teams to develop and deliver effective communications and influencing strategies, and to support fundraising through sponsorship of our events and other communications activities. The role involves working with our team in Wales who lead on campaigns and activities in Wales.
The ideal candidate will need experience of working in a busy communications role; experience of developing and delivering in person and online events; a track record of building relationships with internal and external stakeholders at all levels; flexibility and adaptability; excellent project management skills; and an interest in adult learning, employment and skills policy.
Duties and Responsibilities
Communications
- Secure press and media coverage for L&W’s work, including proactively identifying opportunities to promote our work, responding to press and media enquiries, and working with colleagues to launch research reports and other outputs.
- Lead the development of regular and ad-hoc external communications, including press releases, newsletters and marketing communications.
- Manage our social media channels and website, producing regular, high-quality content.
- Ensure all activities are monitored and evaluated to assess impact and to inform future work.
Events
- Manage the planning and delivery of L&W’s in-person and online events, including our annual Employment and Skills Convention.
- Work with internal and external colleagues to develop content for L&W’s events, including securing high-profile speakers.
- Secure sponsorship for L&W’s events.
- Ensure all activities are monitored and evaluated to assess impact and to inform future work.
Campaigns
- Support the delivery of Get the Nation Learning, including national awards, Get the Nation Learning Week, and regional adult learning awards.
- Work with colleagues to secure sponsorship for Get the Nation Learning.
Policy and public affairs
- Support the planning and delivery of L&W’s public affairs activities, with a focus on UK Parliament, UK Government, Mayoral Combined Authorities, and local government in England, in order to raise our profile and deliver impact.
- Undertake regular public affairs activities, including: horizon scanning and planning for upcoming parliamentary activity; writing to Ministers and MPs; coordinating parliamentary briefings, parliamentary questions and consultation responses; and other policy influencing opportunities.
- Ensure all activities are monitored and evaluated to assess impact and to inform future work.
Other duties
- Line manage staff according to organisational need.
- Undertake any other duties commensurate with the grade and level of responsibility for this post.
About you
Essential criteria:
- Excellent communication (oral and written), good copywriting, with the ability to tailor communications to a range of audiences.
- Proficient in MS Office.
- Strong social media skills including the use of platforms such as Bluesky and LinkedIn, with proficiency in the use of web and social media analytics tools, such as Google Analytics.
- Basic design skills and familiarity with design software, such as Canva.
- Proficient in the use of CRM, email marketing and website editing software.
- Strong project management skills.
- Knowledge of the press and media, and how to secure coverage.
- Knowledge of, and commitment to, L&W’s charitable aims and purpose.
- Proven experience in a communications role.
- Experience of designing and managing events.
- Proven ability to work under pressure, prioritise workloads, negotiate and meet deadlines.
Desirable Criteria:
- Knowledge of the policy-making process and how to influence it.
- Knowledge of current policy and practice in education, skills, and employment, and associated areas of public policy.
- Experience of managing successful influencing campaigns.
- Experience of fundraising, marketing and securing sponsorship to support activities.
- People management.
A full job description and person specification is available on our website.
Benefits
Salary of £35,450 - £44,115, depending on experience and location
- 31 days' holiday increasing to 33 days after 5 years’ service, of which 3 are shutdown days in addition to public holidays.
- Generous company pension scheme with 8% employer contribution
- Group Life Assurance 3*salary
- Hybrid working (with 40%-60% of your time in the office)
- Flexible working practices
- Employee Development Scheme
- Retailer Discounts
- Enhanced occupational maternity, adoption, paternity and shared parental pay
- Enhanced occupational sick pay
- Eye care scheme
- Employee Assistance & Wellbeing Programme
- Gold award in Investors in People
Position: Senior Business Intelligence Analyst (Digital and Engagement)
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Profession/Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our Senior Business Intelligence Analyst – Digital and Engagement sits within the Business Intelligence – Engagement team.
This role is focused on providing advanced data analysis and strategic support to enhance the MS Society’s marketing, engagement, and fundraising efforts, with a focus on digital and content optimisation.
This role involves utilising advanced analytical techniques, managing complex data projects, and developing insightful reports and dashboards.
The role will work in close partnership with our Digital, Content, and Marketing teams, in leading data initiatives that improve data-driven decision-making and optimises engagement, marketing, and content across all channels.
You’ll also work closely with our Digital and Content team to evaluate and report on the performance of our website and donate funnel and develop and implement optimisation plans to drive engagement and increase conversions.
Additionally, this role provides mentorship and guidance to colleagues in the wider organisation, fostering a culture of continuous improvement and data excellence.
This role is responsible for:
- Analysing audience behaviour, campaign, channel, and content performance, and engagement trends to support decision-making. Using advanced techniques like predictive analytics to identify optimisation opportunities.
- Work closely with our Digital and Content team to support all our monthly, quarterly and campaign reporting and develop data analysis that align with our goals.
- Creating and maintain dashboards and reports, using tools like Google Analytics, Google Tag Manager, and Power BI to track and present analysis clearly to stakeholders.
- Maintain and optimise our digital analytics infrastructure. Design and implement tagging and tracking, trouble shoot or fix configuration issues and ensure accuracy of our tracking across all our analytics systems, including Google Analytics and Google Tag Manager.
- Guiding and mentor colleagues, sharing knowledge and best practices in data analysis to enhance team capabilities.
- Ensuring the accuracy and integrity of our data by conducting regular audits and supporting data cleansing efforts.
- Contributing to continuous improvement efforts to improve analysis and reporting, staying up-to-date on the latest tools and practices in digital data analysis.
For this role we’re looking for:
- Experience in data analysis or business intelligence roles,
- Experience with digital channel analytics (social media, websites, email) and content optimisation e.g. through A/B testing and conversion analysis.
- Experience in advanced analytics techniques to optimise engagement and marketing strategies.
- Technical expertise in data analysis, manipulation, and visualisation using tools like Google Analytics, SQL, Power BI
- Knowledge of data governance and privacy regulations (e.g., GDPR).
Closing date for applications: 9am on Friday 25th July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
To lead on the planning, delivery, optimisation and performance reporting of insight-led, multi-channel marketing campaigns that support acquisition, engagement and retention objectives across HACT’s products and services portfolio. The role is central to ensuring our marketing activity is targeted, measurable, and delivers clear value for our organisation and stakeholders.
Role Description
We are looking for a confident, motivated and results-driven marketing professional with a strong background in multi-channel campaign development and communications who is keen to work for a purpose-driven organisation. This role is ideal for someone who thrives in a fast-paced environment, loves creating high-performing campaigns and wants to make a tangible difference through their work.
You will be responsible for planning, executing and evaluating targeted, insight-driven marketing campaigns that drive awareness, engagement and lead generation across a wide range of HACT’s projects, services and propositions. You’ll work closely with the Head of Marketing and teams across the organisation to bring our brand, offers and showcase the impact we create to all our audiences.
With hands-on responsibility for our developing and delivering campaigns utisiling the CRM and omni platforms, you will lead campaign planning and performance reporting, ensuring our messaging is always on-brand, relevant and effective. This role offers a fantastic opportunity to take real ownership and innovate within a small, high-impact team.
Responsibilities
- Design, deliver and evaluate high-impact marketing campaigns across all channels to promote HACT’s services, projects and charitable purpose.
- Apply audience segmentation, personalisation and targeting strategies to ensure effective communication with varied customer groups.
- Create and manage content for campaign assets, including landing pages, emails, blogs, social media and event materials.
- Deliver campaigns using digital tools such as Email management suite,Buffer, Google Analytics, and CMS platforms and optimise through data-driven insights.
- Lead the use of the CRM to support audience segmentation, campaign management and reporting across the customer lifecycle.
- Develop KPIs for campaigns and lead on performance tracking, reporting and continuous improvement.
- Manage the HACT website, ensuring content is current, accurate, SEO-optimised and designed to convert.
- Deliver engaging, timely and strategic social media activity across all key channels.
- Oversee and deliver email marketing campaigns with targeted content and personalisation to maximise engagement.
- Coordinate online and face-to-face events from a marketing and communications perspective to ensure strong attendance and experience.
- Support PR, media and thought leadership activity to increase brand reach and reinforce HACT’s sector voice.
- Build effective working relationships across teams and stakeholders to develop marketing briefs, assets and cross-channel campaign plans.
- Continuously review and evolve marketing and campaign processes to increase impact, relevance and return on investment.
Required Skills
- Proven experience of planning, delivering and reporting on end-to-end marketing campaigns.
- Strong working knowledge of digital marketing platforms, CRM tools and campaign reporting
- Experience applying segmentation, targeting and personalisation to improve campaign outcomes.
- Confident content creation and copywriting skills across web, email, social and print formats.
- Excellent organisational and time-management skills with the ability to prioritise effectively and work flexibly.
- A proactive, collaborative, and resilient mindset, able to manage a varied and fast-paced workload.
- Strong analytical skills and ability to translate campaign data into actionable insights and recommendations.
Job Accountabilities
This role will be directly accountable for:
- Marketing campaign planning and delivery across all HACT product and service areas.
- CRM-led customer communications and audience engagement journeys.
- Performance marketing KPIs and campaign impact reporting.
- Content creation for digital campaigns, websites and social channels.
- Event marketing and promotion planning and execution.
- Supporting broader communications activity including PR, media and stakeholder engagement.
- Ensuring HACT’s brand and tone of voice are consistently applied across all marketing outputs.
Application deadline August 22nd.
To support the social housing sector to unlock the full potential of its social purpose, for the benefit of residents & local communities
The client requests no contact from agencies or media sales.