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Top job
Citizens Advice Staffordshire North and Stoke-on-Trent, Stoke-on-Trent (On-site)
£25,731
Help us fight poverty inequality!
Posted 1 day ago
Top job
Closing tomorrow
Breast Cancer Now, Multiple Locations (Hybrid)
£23,500 - £27,500 per year
Posted 2 days ago
Top job
The Christie Charity, Withington (Hybrid)
£39,206 per year
We are looking for a creative storyteller with a passion for bringing powerful stories to life!
Posted 6 days ago Apply Now
TPP Recruitment, Borough, England (Hybrid)
£37000 - £41000 per annum
Posted 1 day ago Apply Now
SAVE Britain's Heritage, Clerkenwell (Hybrid)
£35,000 - £38,000 FTE (pro rata £28,000 - £30,400)
SAVE Britain’s Heritage a national campaigning charity working to protect historic buildings is looking for a Heritage Engagement Manager
Posted 1 week ago
Brent Centre for Young People, Greater London (On-site)
£35,000 - £40,000 per year
Seeking a Communications & Marketing Officer to design & implement a strategy to boost BCYP’s brand & support the efforts of clinicians.
Posted 2 days ago
Caring in Bristol, Multiple Locations (Hybrid)
£33,380 - £36,730 per year pro rata
Lead the growth of unrestricted income across individual and major donors as well as overseeing our corporate and community fundraising
Posted 2 days ago
Closing tomorrow
WildFish, Remote
£25,000 - £27,000 per year
Posted 2 weeks ago Apply Now
Operation Smile UK, Battersea (Hybrid)
£25,000 - £30,000 per year
Seeking an experienced and enthusiastic individual to join Operation Smile UK as Communications & Content Officer on a full-time basis
Posted 2 days ago Apply Now
Closing in 6 days
SANE, London (Hybrid)
£30,000 - £35,000 per year
Want to work for an amazing charity, be part of a super team, use your knowledge & expertise to have a positive impact - then we want you!
Posted 4 days ago
Page 4 of 18
Job description

Working within the Potteries Moneywise Team

Casework – The post holder will conduct a full exploration of the client’s financial and holistic circumstances to provide robust advice specific to the client’s needs.

The advisor will be required to act for the client where necessary and communicate with third parties such as water providers, energy providers or the Local Authority to progress the client’s case.

Advice will be delivered through a variety of channels including face-to-face (drop-in and appointments), telephone or digital channels and must conform to the Citizens Advice Quality of Advice standards and funder requirements.

The prospective advisor will be able to balance good quality alongside being able to achieve SLAs and KPIs in accordance with our contractual agreements.

Application resources
Posted by
Citizens Advice Staffordshire North and Stoke-on-Trent View profile Organisation type Registered Charity
Posted on: 17 September 2025
Closing date: 17 October 2025 at 23:30
Tags: Advice / Information, Social Care / Development, Advocacy, Social / Support Work