Digital delivery officer jobs in Chertsey, surrey

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

About the role 

We’re working to build and grow a powerful movement of people to transform the experience of people living with Parkinson’s. A big part of how we’ll do that is by engaging and mobilising our supporters through a variety of channels to take action in support of Parkinson’s UK. In this role you’ll support the delivery and continual development of a mass email communication strategy, improve mass email communications, and deliver engaging emails as part of an integrated journey model.

What you’ll do:

• Support the delivery and continual development of a mass email communication strategy

• Work with teams across the organisation to devise audience-first email journeys for our supporters

• Become a Salesforce Marketing Cloud expert, ensuring we’re using the platform effectively to maximise our strategy

• Continuously improve and deliver the decentralisation programme, which is a vehicle for delivering mass supporter email comms alongside our journey framework

• Support the Supporter Engagement Manager to improve and deliver audience management processes for Existing Supporters.

What you’ll bring:

• Experience of supporter engagement in the commercial or not-for-profit sectors 

• Demonstrable experience of communicating with a wide range of supporters with varied audience needs 

• A proven track record in creating engaging, inspiring and effective email communications, and an understanding of email service providers, ideally Marketing Cloud.

• Experience of supporter journey mapping and comms planning

• Experience in reporting, evaluating and testing 

• Knowledge of HTML, photoshop, content management systems (preferably Drupal) and email software (preferably Marketing Cloud)

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held in person at our London Office from 13 March 2026.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Are you passionate about driving meaningful change in suicide prevention policy? We are looking for a Policy Officer to join our Policy, Public Affairs and Campaigns team at Samaritans.  Join our team and help influence public policy to achieve our vision: fewer lives lost to suicide.

This is a meaningful, high impact role where your work will directly contribute to safer, more compassionate public policy.

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Samaritans is the UK and Ireland’s leading suicide prevention charity. While we are best known for listening to those who need us, we also work to influence change in legislation and policy.  

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About the Role

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As Policy Officer, you will lead the development and influencing of policy positions on suicide prevention, using research and evidence to produce high-quality briefings, consultation responses and reports. You will build strong internal and external relationships, monitor the policy environment, and work collaboratively across the charity to communicate and advance our policy work.

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Contract

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• £30,000-£33,000 per annum plus benefits
• Full Time (35hrs per week)
• Permanent
• Hybrid working with link to Ewell office
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
• We are passionate about flexible working, talk to us about your preferences 

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What You’ll Do

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• Support the development of Samaritans’ policy positions on suicide prevention.
• Produce clear briefings, consultation responses and policy reports.
• Analyse complex evidence to inform policy development.
• Spot emerging policy issues and support research needs.
• Keep teams updated on policy changes across the UK and Ireland.
• Represent Samaritans at policy events and support external communications.
• Work closely with colleagues across nations to ensure cohesive policy approaches.

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What You’ll Bring

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• Experience in policy or public affairs and understanding of influencing national/local change.
• Strong ability to turn complex info into clear policy insights.
• Excellent written and verbal communication skills.
• Strong project management and stakeholder engagement experience.
• Understanding of mental health or suicide prevention issues.
• Knowledge of mental health/suicide prevention policy, charity sector experience, familiarity with Samaritans, or experience in research processes (desirable).

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.

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We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Apply now

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If this sounds like the opportunity for you, please apply. You will be asked to answer short application questions (please keep your answers to max 300 words) and to upload your CV (please avoid special characters in the file name).

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We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

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​Applications close: Tuesday 3rd March

Interviews: w/c Monday 9th March

About Urban Design Group

The Urban Design Group (UDG) is a small but dynamic charity and professional membership organisation dedicated to promoting excellence in urban design. With nearly 1,500 members—including urban designers, built environment professionals, thought-leaders, educators, and enthusiasts—UDG fosters collaboration, knowledge-sharing, and professional development. Through advocacy, education, and engagement, we champion high standards in urban design to create better places for people to live, work, and thrive. 

About the Role

As the main point of contact for UDG, the Membership and Administration Officer plays a pivotal role in the organisation’s day-to-day operations, ensuring an outstanding experience for members. As part of a small, dedicated team, the role focuses on managing membership operations, maintaining accurate records, facilitating effective communication, and supporting initiatives to grow and engage the membership. The post-holder may also assist with event coordination, general administration, and basic finance tasks, helping to keep UDG running efficiently and effectively.

Key Responsibilities:

Membership Services

• Serve as the main point of contact for all enquiries from members and the public, managing the membership administration inbox and providing prompt, professional, and helpful responses, triaging to colleagues where necessary.

• Administer all membership processes, including applications, renewals, terminations, and database updates, ensuring accuracy and efficiency.

• Maintain UDG’s membership and finance records in QuickBooks and track renewal payments across all methods, liaising with the external finance team as needed.

• Coordinate specific membership categories, including:

  • Recognised Practitioner – receiving and checking applications, liaising with the Assessment Panel, and informing candidates of outcome.

  • Corporate Memberships – processing applications and setting up webpages.

  • University Memberships – coordinating with course leaders on journal distribution.

  • Subscription Bureau Memberships – managing arrangements with external providers.

• Collaborate with the Fundraising and Communications Manager to promote membership benefits and encourage member involvement with UDG activities and initiatives.

• Build and maintain targeted contact lists by identifying relevant groups, practices, and influential individuals for UDG outreach and engagement.

• Prepare and provide updated membership mailing data for distribution of UDG’s quarterly journal, Urban Design.

• Maintain a high standard of customer service, ensuring members feel engaged and valued.

Administration

Provide general administrative support for the UDG team as required including:

• Support for UDG Committees (Executive Committee, Board of Trustees, Editorial Board, Working Groups, and Awards Panel), such as:

  • Scheduling meetings, preparing agendas, and circulating papers.

  • Producing concise, action-oriented minutes.

• Promptly process recruitment advertisement requests, including website postings and invoicing.

• Carry out routine updates to the UDG website, including the Urban Design Directory.

• Coordinate the scheduling for of activities, meetings and events.

• Support the Book Review Editor by coordinating the book review process, liaising with publishers and ensuring reviewers receive copies in a timely manner.

• Proactively identify opportunities to streamline administrative and membership processes.

Events

• Assist in the planning and delivery of online, hybrid, and in-person events in collaboration with the UDG Directors and the Fundraising and Communications Manager, including managing registrations, preparing materials, booking venues, and arranging catering.

• Provide basic technical support for online and hybrid events to ensure smooth execution.

Team working and collaboration

• Foster a collaborative working environment by maintaining regular communication with colleagues, Executive Committee members and others involved with the Group.

• Actively participate in UDG meetings and events, contributing ideas to support our organisational objectives.

• Take a hands-on, flexible approach within a small team.

Person Specification

• Essential Experience

  • Proven track record of delivering excellent customer service.

  • Experience managing memberships, databases or similar systems.

  • Experience facilitating and supporting committees and/or working groups.

• Essential Knowledge and Skills

  • Strong all-round administrative skills including recording keeping, servicing committees, note-taking, drafting documents, diary management etc.

  • Confident maintaining and interpreting membership data.

  • Highly proficient in Microsoft Office and Mac applications, as well as digital tools such as Zoom, SurveyMonkey, Mailchimp, and Eventbrite.

  • Understanding of basic bookkeeping principles (a working knowledge of Quickbooks or other online book-keeping systems would be highly advantageous).

  • Attention to detail and accuracy

• Personal Attributes

  • Excellent communication and interpersonal skills (both written and oral).

  • A professional, friendly and customer-focused approach.

  • A team player, able to work collaboratively within a small team, supporting colleagues and willing to contribute beyond core responsibilities.

  • Highly organised with a proactive, resourceful, and solution-focused mindset.

  • Ability to work independently, take the initiative, and manage workload effectively.

  • Strong time management skills, able to meet deadlines and adapt to changing priorities in a busy environment.

• Desirable Criteria

  • Experience coordinating events, including logistical planning and participant management.

  • Experience working in a professional or membership organisation.

  • An interest in urban design, architecture, or the built environment

  • Comfortable working as part of a small, hands-on team.

• Other Requirements

  • Willingness to work occasional evenings and weekends for events and meetings (overtime cannot be paid but time off in lieu provided).

  • Flexibility to travel elsewhere in the UK to support in person events, which may require an overnight stay, e.g. National Urban Design Conference (takes place annually in late September / early October).

  • Commitment to UDG's policies on sustainability, equalities, diversity, and inclusion.

What We Offer

• Flexible Working: This is a flexible, hybrid role that is mostly home-based and requires only one day per fortnight in the office (to be agreed). However, please note the role will require attendance at occasional in-person events, which take place in the evening and (infrequently) at the weekend.
• Holiday: Generous holiday entitlement of 28 days (pro-rata for part time employees), plus bank holidays and Christmas closure.
• Competitive Salary: £32,000 per annum (pro rata).
• Supportive Team Environment: Work with a small, friendly and motivated team that values creativity, collaboration and new ideas.

A Rocha UK is the only national Christian conservation charity in the UK. Our mission is to mobilise Christians and churches to care for the natural world. We do this currently through a number of programmes reaching different parts of the Christian community: Eco Church for local churches, Partners in Action facilitating conservation efforts by Christian land managers, Wild Christian, supporting individuals and households to act on nature, including by campaigning, and our Convening programme, supporting Christian environmental leaders. We also contribute to several networks - Christian and secular - involved in both practical conservation and climate change work, as well as research, policy and campaigning.

Purpose of Job:

Working closely with a Steering Group of senior staff and expert volunteers, you’ll coordinate the modular Christian Environmental Mobilisers (CEMs) course, from helping refine course modules, liaising with expert contributors and ensuring course promotion through A Rocha’s communications, to managing participant registration, scheduling online learning sessions, and helping evaluate impact. The role will report to Andy Atkins, CEO of A Rocha UK and an experienced campaigner and mobiliser.

Please see the attachment for full responsibilites. For more information on our organisation, please visit our profile.

The closing date for applications is 9 am on Monday 9th March 2026.

Interviews will be held in the week beginning Monday 16th March 2026.

Campaigns Lead
Hours: 35 hours per week, permanent, subject to a probationary period
Salary: £34,434 to £36,363 – NJC Scale Points 23 to 25
Based: Working from home, with regular meetings across Greater Manchester; occasional travel to other cities.

BHA is a leading health and social care charity that works to challenge health inequalities and support individuals, families & communities to improve their health & well-being.  We offer a range of unique services delivered at local, regional, and national level in the areas of health promotion, community health education and engaging and involving communities in health and social care decision making.

The Campaigns Lead is responsible for creating and coordinating health campaigns across BHA.The role will support all our projects, and our core team, with their campaign work, collecting meaningful data about the work of BHA, raising the profile of these issues and ensuring that the voices of our service users are heard far and wide.

The successful applicant should bring a proven track record in developing and delivering health awareness campaigns or public health communications. You should have strong experience creating engaging content for digital platforms and social media, and a commitment to working with marginalised communities, particularly Ethnic Minority communities and LGBTQ+ people.

We are looking for someone who can use data and evaluation to measure effectiveness, and who has experience of stakeholder engagement and partnership working in the VCSE sector.The post holder will have the following essential criteria:

• Experience of developing and delivering health awareness campaigns or public health communications
• Experience of creating engaging content for digital platforms and social media
• Experience of working with marginalised communities, particularly Ethnic Minority communities and/or LGBTQ+ people
• Experience of using data and evaluation to measure effectiveness and inform decision-making
• Experience of stakeholder engagement and partnership working in the VCSE sector or similar
• Commitment to BHA's values and ethos
• Willingness to occasionally work unsociable hours, including the occasional overnight stay

Benefits of working with BHA:

• 25 days annual leave plus bank holidays pro rata
• Birthday leave
• Employee Assistant programme (includes income protection)
• Enhanced maternity and paternity pay
• Cycle to work scheme
• Enhanced occupational sick pay
• Flexible working

If you would like to discuss this role, please contact Aydin Djemal to arrange an informal telephone discussion.You can apply by completing the Application Form on our website and submitting it in line with the instructions provided.Your application must detail how you meet the points asked for in the person specification.  

CVs will not be accepted, and applicants must have the right to work in the UK at the time of appointment. We are not able to offer visa sponsorship.

We carry out right to work checks fairly and without discrimination.Appointment is subject to a Basic DBS check. We only request information we’re legally entitled to and assess it in line with the Rehabilitation of Offenders Act 1974 and DBS filtering rule.

The closing date for applications is 2 March 2026

Interviews will be held on Interviews w/c 09 March 2026

Reasonable adjustment
We are committed to creating an inclusive workplace that values equality, diversity, and inclusion.  We welcome applications that represent the rich diversity of the communities we serve.  As a disability confident employer, we actively work to remove any barriers. Therefore, if you have a disability and have any particular requirements to enable you to participate in the application process, please email us at any stage.

About Chapter One

Chapter One is a small but growing charity, working to ensure that every child has 1:1 reading support at the time they need it most.

Our unique Online Reading Volunteer programme currently supports about 3,500 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 180 local and national businesses. The volunteer task is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.

We have set ourselves ambitious targets and want to support 3,900 children by 2026/27, so this role, with responsibility for building new corporate partnerships, will be crucial to ensuring that we have sufficient volunteers to achieve this target. 2026 has been designated by the Government as the National Year of Reading, so we have a great opportunity to capitalise on this and secure business commitment for our work!

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the role

Chapter One is seeking a proactive, energetic and enthusiastic Business Development Officer to be an integral part of a team which aims to both maximise corporate income and take Chapter One into new regions across the UK.

Reporting to our Business Development Manager (BDM), but also working closely with our Corporate Partnerships Team, you’ll help them to deliver our annual volunteer targets. This will involve prospect research and engagement, presentations, networking, pipeline management and lead conversion.

This role within Chapter One is an opportunity for an early career professional or someone looking for a career change to hone their business development and sales skills in a dynamic, fast-growing charity which is flexible and agile. 

Key Responsibilities

Corporate Partner Recruitment

• With support from the BDM, proactively ‘sell’ Chapter One programmes to potential new corporate partners to achieve annual new partner/volunteer targets

• Use LinkedIn Sales Navigator and other relevant platforms to identify, research and contact potential new corporate partners

• Prepare and tailor communications for prospective new partners, including research on their CSR/social value strategy and its alignment with Chapter One’s mission and regional presence

• Ensure the prospective new partner pipeline is proactively managed on our Salesforce CRM and work with the BDM to automate the pipeline process where appropriate.

• Identify opportunities for regional expansion and support the BDM to secure commitments in line with launch timetables

• Identify opportunities for expansion in specific sectors or in relation to specific initiatives.

• Post on LinkedIn and develop a network of CSR and Social Value managers and relevant organisations

• Research relevant intermediaries, local authorities and groups with which Chapter One could build ‘broker’ relationships

• Keep up to date with developments in CSR/ESG/Social Value and employer-led volunteering

• Research relevant events and conferences that Chapter One team could attend to network and/or speak

• Ensure Chapter One information on external volunteering and matchmaking platforms is kept up-to-date

Account Management

• Lead the account management of a portfolio of corporate partners (approx. 10–15), delivering against retention, growth, and income targets through regular reviews and proactive relationship building.

• Plan and deliver partnership meetings, volunteer recruitment sessions, and tailored communications aligned to each partner’s CSR strategy and Chapter One’s mission.

• Collaborate with the Corporate Partnerships Team and internal teams to produce high-quality reports, pitches, onboarding experiences, and promotional materials for partners and volunteers.

• Ensure accurate partner administration, including CRM record-keeping (Salesforce), invoicing coordination, and general account management processes.

General

• Oversee, maintain and develop business development processes, including use of Salesforce CRM and exchange of information with the Corporate Partnerships Team

• Conduct administrative duties as required to support the Business Development Manager

• Attend online and in person meetings, conferences and events to represent Chapter One, talk about its work and recruit partners.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• A commitment to Chapter One’s mission and values.

• Experience of business development of Corporate Partnerships in a charity or B-2-B environment

• An ability to create compelling written pitches, ensuring messaging and brand are consistent

• Outstanding presentation skills, with the ability to excite and inspire an audience

• Excellent interpersonal skills with the ability to build relationships with business professionals at all levels

• Excellent organisational skills and attention to detail

• An understanding of CSR/social value and employee engagement/volunteering and/or a commitment to learning more about social value and how it’s interpreted by businesses

• An understanding of social media platforms, particularly LinkedIn.

• Able to take personal accountability for own workload and for delivery of targets

• A ‘can do’ and flexible approach with an ability adapt to changing priorities

• Awareness of the importance of data security best practice and GDPR regulations when processing a range of stakeholder data

• Highly computer literate, particularly in Excel, with hands-on experience of using Google suite and platforms and tools such as Salesforce CRM, Mailchimp, PowerPoint and more.

You’ll be more successful in the role if you have:

• Experience of using social media to develop business relationships

• Experience of achieving annual sales targets

• A background in CSR or social value

Interview Dates

First Round: Week commencing 9th March

Second Round: Week commencing 16th March

Head of Individual Giving

We’re looking for an experienced and creative Head of Individual Giving to lead and grow our individual giving programme.

About the Role

Reporting directly to the Chief Executive Officer, you’ll shape and deliver our individual giving strategy, overseeing the recruitment, retention and development of individual supporters. You’ll lead on our major appeals, including an annual national campaign to Catholic parishes across the UK.

You’ll also play a key role in developing new fundraising products, optimising donor journeys, and ensuring our CRM and data systems support excellent stewardship and insight-driven decision making. This is a senior position with significant scope to shape the programme and make your mark.

About You

We’re looking for a confident and strategic fundraiser with a strong grasp of individual giving and a collaborative approach. You’ll bring:

• Proven experience delivering successful individual giving or direct marketing campaigns in the charity sector
• Strong skills in supporter stewardship and donor retention
• Experience of managing budgets, teams and external suppliers
• A creative, data-driven approach to growing income
• Excellent communication skills

Aerobility is a national charity that changes lives through flight. We believe that disability should never be a barrier to aviation, and we exist to enable disabled people to experience the freedom, confidence, and independence that flying can bring.

We are now seeking a Head of Fundraising and Relationships to lead and grow our income generation and supporter engagement at an exciting time in Aerobility’s development. This is a senior role with real scope to shape strategy, build meaningful relationships, and make a tangible impact on the charity’s future.

Reporting to the Chief Executive, you will be responsible for developing and delivering a sustainable fundraising strategy across multiple income streams, including trusts and foundations, corporate partnerships, major donors, individual giving, and community fundraising. You will also play a key role in nurturing long-term relationships with supporters, partners, and stakeholders, ensuring they feel valued, informed, and connected to Aerobility’s mission.

This role combines strategic leadership with hands-on delivery. You will work closely with colleagues, volunteers, and ambassadors to tell Aerobility’s story with clarity and passion, translating impact into compelling cases for support. You will also contribute to the wider leadership of the charity, bringing ideas, insight, and collaboration to help Aerobility continue to grow safely and sustainably.

We are looking for someone who is an experienced fundraiser and relationship builder, confident working at a senior level, and motivated by purpose-led work. You will be proactive, organised, and comfortable balancing long-term planning with day-to-day activity. Most importantly, you will share our belief in inclusion, opportunity, and the power of aviation to change lives.

This is a rewarding opportunity to join a small, dedicated team and play a pivotal role in securing Aerobility’s future while helping disabled people take flight.

Liberty is seeking an ambitious, values‑driven fundraiser to oversee and deliver our trust and foundation, legacy, and major giving fundraising. As the Fundraising Manager for Philanthropy, this role requires proven experience of building, sustaining and growing significant income from philanthropic sources.

Liberty is a small organisation, which punches above its weight. The Fundraising Manager will combine strong leadership with hands on day-to-day delivery. As a key member of the Management Team, the role will oversee a talented team comprising a Philanthropy Officer and two Grants Officers. You will combine strategic oversight with hands‑on delivery, shaping compelling funding propositions and building strong, lasting relationships with funders and supporters. Working closely with colleagues across the organisation, you will ensure our complex and multifaceted work is translated into inspirational cases for support that resonate with funders.

This is a critical role in a vital organisation. Success will see the maintenance and development of a diverse range of income generation streams, and Liberty being better able to achieve its mission of challenging injustice, defending freedom and campaigning to make sure everyone in the UK is treated fairly.

You will have a strong commitment to Liberty’s anti-oppression values and strategy.

Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum of two days per week in the Westminster office.

The deadline for applications is 9am Monday 2 March 2026

Applications received after this deadline will not be considered.

Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.

First round interviews will be held online on Tuesday 17th March

Second round interview will be held in person on Tuesday 24th March

For more information and details on how to apply, please visit our website.

Our Senior Coordinator is primarily responsible for all Member and supporter engagement and stewardship across the year. They build and develop relationships with individuals, support event delivery and manage all communications from content creation to delivery. This includes e-newsletters, fundraising appeals and ad-hoc communications that increase engagement, retain loyalty and raise funds.

We are looking for someone who is creative, has strong communication skills, the ability to work independently, and take ownership of projects – ensuring they run smoothly and effectively. You’ll have a sound understanding of thoughtful stakeholder engagement, marketing communications and tools, and enjoy sharing with people the impact of their support.

Income and Engagement Specialist

Are you a senior engagement specialist or fundraising leader who can see the big picture and also knows how to make things work brilliantly day to day? Do you believe that great systems and smart data only matter if they help you build more meaningful relationships with real people?

At Mencap, we’re at a genuinely exciting point in our journey. Our new strategy, Mencap 2030, sets out a bold ambition for the future, and engaging and growing our supporter base is central to making it happen. We’ve made significant investment in our engagement capability, including a state-of-the-art CRM, alongside face-to-face fundraising and digital innovation.

We’re now looking for an experienced leader to step into a senior interim role, providing stability, leadership and momentum across our engagement activity during a period of transition.

This role will lead all of our mass fundraising and engagement activity, including Individual Giving, Legacies, Community & Events Fundraising, and Supporter Care. It is a senior, influential role shaping how supporters experience Mencap, how we grow income sustainably, and how we build long-term relationships rooted in trust and shared values.

As part of the interim remit, the role will also provide operational oversight and support to our High Value Relationships team, working closely with the interim Executive Director of Fundraising and other colleagues to ensure continuity, strong performance management and clear oversight of income and KPIs during this period.

You’ll bring strategic vision and clarity, alongside strong operational judgement. You’ll know how to turn insight into action, how to use data intelligently (without losing the human touch), and how to lead teams through change with confidence and care. You’ll be comfortable holding performance, using financial and KPI information to support delivery and decision-making.

Just as importantly, you’ll recognise that our supporters aren’t just numbers or segments – they’re individuals who care deeply about our work and want to feel connected to the difference they’re helping to make.

You’ll lead the place where Mencap’s fundraising brand, proposition, and voice really come to life, designing experiences, appeals, campaigns and supporter journeys that reflect the voices and lived experiences of people with a learning disability and show the world why our work matters.

This is a full‑time role (37.5 hours per week), offered on a 9‑month fixed‑term contract, with flexibility on location.

If you’re excited by the opportunity to step into a senior interim leadership role, make the most of significant investment, and guide large, complex fundraising and engagement functions through an important period of transition, we’d love to hear from you! 

Apply now with an updated CV, applications close on 25th February, with interviews taking place shortly afterwards.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Life is a national charity committed to delivering high‑quality, compassionate and person‑centred support to people facing crisis. Guided by our values of Humanity, Solidarity, Community, Charity and the Common Good, we work across multiple sites to provide safe, effective and life‑changing services.

The Role

We are seeking an exceptional Director of Quality Improvement and Compliance to join our Senior Leadership Team at an exciting time of organisational development.

Reporting directly to the CEO, this is a senior, influential role with strategic responsibility for quality, safeguarding, compliance, estates and continuous improvement across our national portfolio of services.

You will provide visible, values‑led leadership, ensuring that everything we do is safe, effective, person‑centred, financially sustainable and fully compliant with regulatory requirements. This role has a real opportunity to shape the future of Life – and to positively impact the lives of hundreds of people we support.

Key Responsibilities

• Provide strategic leadership on quality improvement, compliance and continuous improvement across supported housing, estates and services
• Hold senior accountability for safeguarding governance, complaints and assurance frameworks
• Lead audit, inspection and review activity, ensuring consistently high standards and strong regulatory outcomes
• Embed a culture of quality, learning and improvement across multi‑site services
• Oversee property compliance, health & safety and estates management, ensuring safe and welcoming environments
• Use data, insight and digital systems to drive performance, manage risk and support innovation
• Act as the organisation’s senior lead with regulators, inspectors and professional bodies
• Work collaboratively with fellow Directors to deliver a joined‑up, high‑quality client journey
• Develop, coach and inspire senior leaders, fostering a high‑performing, values‑driven culture

About You

You will be a credible, values‑led leader with a strong background in regulated services and a passion for quality and safeguarding.

Essential experience and qualifications include:

• Senior leadership experience within supported housing, homelessness or a closely related regulated sector
• Proven success leading multi‑site services and senior operational leaders
• Strong track record in quality improvement, safeguarding, compliance and inspection readiness
• Sound financial and commercial awareness, including managing significant budgets and resources
• Lean Six Sigma qualification
• Level 5 Safeguarding qualification
• Health & Safety qualification (IOSH Managing Safely or equivalent)

You will also bring:

• Strategic thinking with the ability to translate vision into practical delivery
• A collaborative, visible and approachable leadership style
• Integrity, humility and purpose in how you lead
• A commitment to co‑production, continuous learning and innovation
• Strong communication, influencing and relationship‑building skills

Information about the role: 

For further information, please see the attached job description on our website. 

Salary: £50,285 per annum

Hours: 32 hours per week

Location: Home Based with travel across sites in the UK

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service    
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality:   

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

Contract Type: Full-time / 6 Month Fixed-Term Contract

Salary Band:£29,900, plus £2,200 London weighting if applicable

Location: Birmingham, Glasgow, London, Liverpool, Manchester or Newcastle 

Hours: 5 days per week; 9AM-5.30PM (flexible working hours available). 

Start date: 6th April 2026 or ASAP, as agreed with candidate 

The Opportunity   

As a key team member within our Partnerships and Income Development team, you will play a vital role in creating, developing and delivering the Social Mobility Foundation’s Employer Programme and Social Mobility Employer Index - how we inform, influence and positively impact employer-led social mobility, and a source of income generation. 
 

1. Delivery of the Social Mobility Employer Index 

• Deliver the SMEI 2026, including but not limited to: marking entries, creating individual feedback reports for each entrant, creating sector reports for key industries, and gathering feedback to review and update the survey for 2027 

• Maintain accurate and up to date information and process documentation, including the mark scheme used to mark entries, and the process followed to create feedback reports 

• Support with the ongoing development of the digital platform, employer resources and online content, ensuring it is updated in line with the survey and delivers a smooth user journey

• Support with the annual monitoring and evaluation of the SMEI and its impact on employer-led social mobility 

2. Stakeholder management and customer service 

• Provide excellent customer service and stewardship to organisations entering the SMEI throughout the whole customer journey, e.g. preparing and sending regular communications and updates to prospective and live entrants, answering questions received into the SMEI inbox and troubleshooting independently 

• Prepare and deliver feedback calls and presentations for organisations, including Lunch & Learns on social mobility, introductory calls on the SMEI, presentations and webinars about the SMEI, and providing detailed feedback calls on entrants’ performance in the SMEI 

• Support with creating and developing assets and activities to market the SMEI and other products and services including webinars and social media assets 

• Engage with external stakeholders, such as employers, policy experts and social mobility practitioners, to understand key issues and trends relevant to workplace social mobility 

3. Quality standards 

• Stay up to date with the latest research, evidence and on workplace and employer-led social mobility, communicating changes or updates with colleagues, as well as maintaining and updating the evidence base for the SMEI

• Support the annual evaluation of the SMEI and its impact on employer-led social mobility

4. Systems and processes 

• Maintain accurate and up to date records, using SharePoint and our Salesforce CRM to support pipeline management, income tracking and partner records, namely for the SMEI 

• Comply with internal policies such as data protection and our ethical fundraising policy, as well as external fundraising regulations and legal requirements 

5. Team support and collaboration 

• Collaborate across the team to ensure opportunities are aligned across all income streams 

• Champion a collaborative and creative fundraising culture, building internal understanding, support and excitement in fundraising and partnership activities 

Please see full job description attached for more details. 

Benefits

• 36/37 days (England & Wales and Scotland respectively - includes bank holidays) calculated on a pro rata basis with 3 of these days reserved for the annual end of year office closure.
• Cycle to Work Scheme
• 5% Salary sacrifice pension scheme with enhanced matching employer contributions
• Employee Assistance Programme available to staff and their family
• Flexible work options such as hybrid working, flexitime, part-time
• Regular staff team building and business planning “away days”

How to Apply

If you are interested in applying for this role, please head over to our website and answer the following questions:

1)   Why would you like to work at the Social Mobility Foundation? (250 words max.)

2)   What makes you a suitable candidate for this role? Please include specific examples of your experience and skills, with reference to the key responsibilities and person specification for this role. (500 words max.)

3)   The Social Mobility Employer Index involves marking detailed employer submissions and producing high-quality feedback reports. Describe a time when you had to assess complex written information against a set of criteria and produce clear, constructive feedback for an external audience. What was your approach, how did you ensure accuracy and fairness, and what was the outcome? (400 words max.)

BookTrust – Fundraising Lead (Individual Giving)
Location: Hybrid with a minimum of eight office days per month in either London (Farringdon) or Leeds office.
Salary: £55,000 per annum.
Contract: Permanent, full-time.

BookTrust, the charity that champions the power of reading, is seeking an individual expert to strengthen and expand its individual giving fundraising to secure the financial support needed to get even more children reading and fulfilling their potential.

BookTrust is the UK’s largest children’s reading charity, reaching over 1.3 million children and families across England, Wales and Northern Ireland each year and delivering evidence-informed programmes that make a measurable difference to children’s reading behaviours. Their work is rooted in the belief that every child deserves the chance to enjoy reading and all the lifelong benefits it brings. In recent years, the charity’s work has focused on helping children from low-income and vulnerable family backgrounds to become regular readers.

This role will lead and manage the Individual Giving team to design and deliver an innovative, supporter-centric programme with a strong focus on loyalty, and plans to expand fundraising channels including digital, community fundraising and legacies, and to develop new fundraising products and increase engagement with new and existing supporters.

Working closely with the Head of Fundraising, High Value Giving Lead and colleagues throughout the organisation, the post-holder will maximise opportunities to increase income and lifetime value and deliver compelling fundraising campaigns with excellent stewardship activities across multiple channels.

The ideal candidate will be a creative and confident individual giving specialist with a track record across traditional and digital channels and covering all parts of the supporter journey from acquisition to long-term retention. Proven success growing individual giving income and a passion for public engagement will be a must, alongside the ability to work in a complex, multi-channel environment. An excellent communicator, you will be able to share the impact of BookTrust’s work in clear, compelling ways and use your collaborative and hands on leadership skills to motivate your team to achieve excellent outcomes for children and families.

This is an exciting time to join a friendly and supportive fundraising team, with individual giving identified as a key income stream for the charity’s ambitious plans to grow income significantly over the next five years.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 2nd March, 9.00 am.