Digital engagement manager jobs
Join Us and Make an Impact
This is an exciting time to join the Centre for ADHD & Autism Support (CAAS). As part of a growing charity, you’ll play a pivotal role in shaping two vital functions that provide information, advice, and support to neurodivergent people, their families, and professionals. Our mission is to improve quality of life and build inclusive communities – we want you to help us make that happen.
As Fundraising and Communications Manager, you’ll influence strategy while driving hands-on delivery. You will lead and develop our fundraising and communications functions, ensuring they work seamlessly together to increase income and engagement.
You’ll oversee the operational running of these two key areas, line-managing our Fundraiser and Communications Officer, and working closely with the management team to ensure our messaging reflects the impact of our work.
To apply, you need to submit a completed application form alongside a supporting statement of no more than 2 sides of A4, detailing how you meet the requirements of the role. Deadline to apply is by 10am on Monday 23rd February 2026.
More details about the job and additional information about the person specification can be found in the job description and in our recruitment pack, but in summary the key responsibilities of the role are:
- Leadership
- Supervise the Fundraiser and Communications Officer, supporting their development and ensuring effective use of resources.
- Fundraising
- Develop and deliver strategies to grow income from individual giving, corporate partnerships, and community fundraising.
- Create compelling campaigns and messaging aligned with CAAS branding and tone.
- Build and maintain strong relationships with donors, partners, and community fundraisers, providing excellent stewardship.
- Develop and maintain a CRM system to manage donor relationships in line with GDPR.
- Ensure compliance with fundraising regulations and best practice.
- Produce and submit reports to funders to demonstrate impact and accountability.
- Communications
- Oversee the development and delivery of CAAS’s communications strategy, ensuring clear, consistent, and engaging messaging across all channels.
- Drive storytelling initiatives by sourcing and sharing case studies and impact stories that inspire donors and the wider public.
- Ensure all communications reflect best practice in accessibility, inclusivity, and neuro-affirmative language.
- Strategic Collaboration & Governance
- Work closely with the CEO and management team to deliver a fundraising and communications plan that supports CAAS’s strategic objectives.
- Prepare risk management, quality assessment, and process documents to ensure compliance and operational efficiency.
- Monitor and evaluate output, outcome, and impact measures across fundraising and communications activities, ensuring continuous improvement.
- Provide written reports as required by the CEO and Board.
You may be required to attend events, so occasional travel is necessary.
About You
You’ll bring experience in marketing, ideally within charity fundraising, with a proven ability to grow income and deliver successful campaigns across multiple channels. You are:
- Skilled at crafting persuasive copy and using data to drive decisions
- Confident in managing projects, analysing trends, and leveraging social media for fundraising
- Highly organised, solutions-focused, and thrive in a busy environment
- Collaborative and clear in communication
- Creative, detail-oriented, and proficient with Microsoft Office and donor databases
A passion for our mission is essential.
CAAS values diversity, promotes equity, and challenges discrimination. We welcome applications from people of all backgrounds, including Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff and volunteers share this commitment. The successful candidate will be required to undergo an enhanced DBS disclosure.
How to Apply
Ready to make a difference? Visit our website to download the full job description and application form.
Our mission is to support, educate and empower individuals diagnosed with ADHD or who are autistic, their families and the community around them.
The client requests no contact from agencies or media sales.
To deliver Think Active’s marketing and communications activity, helping to raise and position the organisation’s profile.
You will be responsible for creating high-quality, engaging content across our platforms, whilst ensuring brand consistency. Collaborating across the organisation, the Marketing and Communications Manager will transform initiatives into compelling stories that promote the role of physical activity and sport in improving lives across Coventry, Solihull, and Warwickshire.
Excellent project management skills are required to manage the range of work that the marketing team are responsible for.
KEY ACCOUNTABILITIES
The Marketing & Communications Manager is accountable for:
Marketing Execution
-
Deliver the annual marketing and communications plan.
-
Ensure activity and campaigns align with organisational priorities.
Content Creation & Storytelling
-
Produce high-quality written, visual and digital content.
-
Translate complex projects into accessible, engaging stories.
-
Maintain a consistent tone of voice and message.
Brand Ownership
-
Ensure consistency of the Think Active branding across internal and external communications.
Digital Performance
-
Manage website, social media and digital platforms.
-
Use insight and analytics to improve engagement and reach.
-
Work closely with Partnership Managers and internal teams to amplify their work.
-
Support newsletters, campaigns and stakeholder communications.
Event Marketing Support
-
Provide marketing and planning support for events and campaigns.
Inclusion & Accessibility
-
Ensure communications are inclusive, accessible and aligned with our EDI principles.
Project Management
-
Plan, prioritise and deliver multiple marketing projects efficiently.
PERSON SPECIFICATION
CORE VALUES
The post holder must demonstrate:
-
Integrity, transparency and accountability.
-
Passion for physical activity and social impact.
-
Kindness, respect and appreciation for others.
-
Commitment to inclusion and equality.
SKILLS & EXPERIENCE
Essential
-
Proven experience in a marketing and communications role.
-
Strong copywriting and storytelling ability.
-
Experience managing websites (WordPress) and social media platforms.
-
Ability to manage multiple projects and priorities.
-
Strong organisational and project management skills.
-
Excellent verbal and written communication.
-
Ability to work collaboratively across teams.
-
Proficient in Canva and Microsoft Office.
-
Strong attention to detail and accuracy.
Desirable
-
Degree-level qualification in marketing or communications.
-
3+ years in a similar role.
-
Experience using data and analytics to measure impact.
-
Experience in charity, public or community sector.
-
CRM familiarity.
-
Knowledge of data protection best practices.
BEHAVIOURAL TRAITS
-
Proactive and self-motivated.
-
Professional and trustworthy.
-
Collaborative.
-
Purpose-driven.
TECHNICAL & PRACTICAL REQUIREMENTS
-
Willingness to work occasional evenings/weekends.
-
Ability to travel across Coventry, Solihull and Warwickshire.
-
Comfortable working in a hybrid environment.
For everyone in Coventry, Solihull & Warwickshire to benefit from movement and enjoy sport and physical activity in safe and thriving communities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
Blood Cancer UK is looking for a Direct Marketing Manager to deliver innovative, insight-led direct marketing campaigns that grow supporter engagement and maximize income. This is an exciting opportunity to join a collaborative, high-performing team and help shape digital fundraising products and campaigns that make a real difference to people affected by blood cancer.
Based in London with hybrid working options (2–4 days per month in the office may increase dependent on business needs) this role offers hands-on campaign delivery, opportunities to develop new fundraising products, and the chance to contribute to strategic digital acquisition. If you enjoy using data to drive decisions, experimenting with new approaches, and delivering campaigns that really engage supporters, we’d love to hear from you.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is part of our Skills and Engagement team working to effectively deliver key skills and engagement reading programmes, including Summer Reading Challenge and Reading Sparks and the delivery of our adult reading resources. The ideal candidate will have experience of delivering complex and/or national programmes with multiple stakeholders, as well as innovative content creation and digital development.
The purpose of the role is to manage the operational delivery of, and content development for, the Summer Reading Challenge to ensure it meets programme KPIs and remains a popular, relevant and accessible programme, and to manage other aspects of our skills and engagement work, including managing adult reading resources, leading the operational delivery of the Reading Sparks programme and being the team lead for digital development.
We are a UK charity with a mission to empower people of all ages to read.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our vision at Rafiki Thabo Foundation is that young people, including those living with disabilities, will be empowered through education to enable them to reach their full potential and initiate positive change in their communities. We do this by enabling access to education for disadvantaged children and young people for whom escaping the poverty cycle would be impossible without support.
By the end of 2025 we had supported 910 children and young people through education on our scholarship programme and this year we are proud to support more than 400 scholars, 45 of whom live with a disability. We also enable access to education through our Eat Well to Learn programme and school infrastructure development programme.
How would you like to wake up every day, knowing that the work you do contributes to the transformative empowerment of young lives? By joining our small, close-knit, dynamic and passionate team you can do just that!
As our Digital Marketing Manager you will be part of a new direction for a small charity with great aspirations – instrumental in driving growth through optimised stewardship and external visibility. You will enjoy flexibility, autonomy and opportunity to help shape the future of our digital marketing with the freedom to use your creativity.
Position: Digital Marketing Manager
Responsible to: Head of Fundraising
Location: Remote (home based with option to work from our Abingdon charity shop)
Contract: Part-time. Permanent after 6 months’ probation, or freelance
Hours: 15 hours per week plus 4 floating hours on demand
Salary: £27,000 Full Time Equivalent if employed. If freelance, daily rates can be discussed.
Annual leave and benefits:
- 5.6 weeks per year FTE (pro rata based on weekly hours)
- Flexible working pattern (as long as predominantly during business hours)
- Pension scheme with matched contributions if employed. 4% employer / 4% employee
How to apply: Click the CharityJob Apply button above. You’ll be asked to submit a CV, submit a cover letter and answer a few short screening questions about your relevant skills and motivation.
Interviews will start w/c 2nd March 2026
Closing date: 16th February 2026.
NB Please see Information Pack and Job Description for further information.
PS to obtain a higher resolution Information Pack pdf than the one below, please head to our charity profile page here on Charity Jobs and then click on the www icon just below our mission statement near the top of the page, which will take you to the ad on our website.
What you will be working on:
- You will lead the planning and execution of digital marketing campaigns and initiatives across all online channels, including the website, SEO/SEM/AI Overviews, social media, supporter stewardship and marketing e-mails, to enhance charity visibility and drive supporter retention and acquisition
- You will manage website content and performance, oversee paid media campaigns, and analyse digital metrics to inform strategy and optimise ROI. Working closely with the Head of Fundraising and Director, you’ll ensure all digital activities align with our charity goals and fundraising strategy
- You will manage content creation and social media calendars, deliver targeted email campaigns, and monitor the online reputation of our charity to maintain a strong and positive presence. You will ensure our digital presence drives supporter and income growth by identifying the right audiences, driving engagement and qualifying interest in readiness to move up our supporter funnel
- A focus on data and insights using our CRM is instrumental to the supporter journeys and fundraising funnel and will in addition to the more creative aspects of the role where this insight translates into appealing content and campaigns targeted towards the right audience, be an important part of your day-to-day work
- You will also be responsible for regular reporting and analysis which will guide continuous improvement, while your awareness of emerging trends will help keep Rafiki Thabo current in digital marketing
- Ultimately you will play a key role in our digital marketing and communication activities, creating awareness that converts supporters up the fundraising funnel and be integral to our future growth and success
This job is for you if you…
- Are a marketing all-rounder with strong digital marketing experience
- Are experienced in developing, managing, delivering and optimising digital marketing campaigns across social media, search, website and e-mail marketing to drive brand awareness, lead generation, supporter engagement
- You have enough experience to hit the ground running and take the lead in your role
- You have strong knowledge and experience of SEO/SEM, AI, Google and Meta Ads, and analytics tools such as Google Analytics and Tag Manager
- You are proficient in using CRM systems in conjunction with automated marketing tools for support stewardship journeys and building CRM dashboards to track KPIs and engagement
- You have a positive mindset and a ‘can do’ attitude, with a flexible, conscientious, self-motivated and proactive approach to working independently while also being a team-player
- You have excellent communication skills, and a creative yet data-driven and supporter focused approach
- You have strong organisational skills, with the ability to manage multiple priorities, campaigns and deadlines effectively. Ability to prioritise conflicting demands and tight deadlines under pressure
- And most importantly… you want your work to make a difference to the disadvantaged children and young people Rafiki Thabo support in Kenya, Uganda and Lesotho
Please make sure to read the accompanying 'Information Pack' and 'Job Description'. This will help both you and us make sure we are fully aligned on expectations to the role. You will get a good feel for who we are and we of you as a candidate as you will be asked to submit a cover letter and complete screening questions which assume you have had the information we have shared. While we are looking for a candidate who meets our requirements as closely as possible, we encourage you to apply even if there are gaps, taking the opportunity in your cover letter to highlight any such areas and why you believe you will still be successful in the role.
Our mission is to support individuals and their communities in Africa through education that embraces their differing abilities.



The client requests no contact from agencies or media sales.
Are you passionate about driving impact through digital innovation and data-led decision making?
Join us as our CRO Manager and play a pivotal role in powering charitable income growth for the British Heart Foundation (BHF).
As the leader of a dynamic team of CRO Specialists and Developers, you’ll champion experimentation and optimisation, shaping the future of digital fundraising across a diverse portfolio of products and customer journeys.
This is your chance to collaborate with talented colleagues from UX/UI, Digital Analytics and Customer Insight, and to work together with fundraising teams from a variety of specialisms. You’ll oversee a vibrant experimentation roadmap, support the launch of a sector-leading centre of excellence, and embed best-in-class tools such as Jira to supercharge efficiency and collaboration.
With the support of the Digital leadership team, you’ll translate business goals into bold CRO strategies, inspire a culture of data-driven decision-making, and guide your team as they deliver tangible, transformative results.
If you’re ready to drive innovation, develop a high-performing team, and make a real difference in the charity sector, we want to hear from you.
About you
As our ideal candidate you have a deep understanding of experimentation and data-driven decision-making. You are confident in designing experiments, running A/B tests, and applying statistical and analytical concepts to drive impactful change.
Hands-on experience with experimentation programmes—ideally within enterprise environments—is essential, as is the ability to influence product decisions through robust data and testing.
You bring working knowledge of Figma, GA4, and front-end technologies such as HTML, CSS, and JavaScript. Experience in managing and/or coaching others is important, as you’ll help support and develop talent within our team.
We value people who are collaborative, commercially minded, and passionate about continuous growth. You have strong communication skills to break down complex ideas for non-technical audiences and influence stakeholders at all levels. Attention to detail, excellent time management, and the ability to prioritise are key.
Above all, you are supportive of your colleagues and proactive about keeping up with the latest in experimentation and personalisation. If this sounds like you, we’d love to hear from you.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
To hear from our people, check out Belonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Working arrangements
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
The RSA is the home of ideas, turning possibility into progress since 1754. From pioneering invention and design to shaping social change, we are a place for action and connection, where people drive real change. And today this matters more than ever.
This is a chance to lead and define the RSA’s digital presence and purpose: growing reach, deepening engagement, and helping to connect more people with “the home of ideas”. You’ll be a key member of the RSA leadership team at an exciting and crucial moment; you’ll grow and inspire a diverse global Fellowship community, and the RSA brand itself.
You’ll lead a team spearheading all things digital, developing a fantastic website and brilliant digital activity that raises the RSA’s profile and influence, shows its vision, and brings more Fellows (members) into the fold.
If you’re someone who loves combining creativity with strategy, someone who can think big with the skills for getting hands-on, we’d love to hear from you.
What you’ll do
- Develop and deliver a digital strategy that supports our goals and values, including the customer journey of potential Fellows.
- Deliver digital activity to grow awareness, engagement, and ultimately increase Fellowship.
- Lead, inspire, and develop a cross-functional digital team, setting clear goals and fostering innovation.
- Oversee continuous improvement of the website (including design and build done by the team).
- Manage creation of inspiring content, from blogs and videos to social media.
- Lead digital marketing across paid, organic, and email channels.
- Champion accessibility and innovation in everything we do online.
- Act as a thought leader, keeping the company ahead of emerging digital trends, technologies, and consumer behaviours.
- Collaborate closely with creative, events and Fellowship teams, to ensure consistency of messaging and audience engagement.
- Use data and insight to continuously analyse and evolve our digital activity – amplifying reach, impact, and relevance.
- Define performance targets and KPIs for digital activity: including engagement, growth and Fellowship (membership) sign-ups.
Who you are
- A creative, strategic thinker who is comfortable balancing the big picture with hands-on delivery, from planning campaigns to creative social media.
- Collaborative and supportive, intellectually curious.
- Data-driven but people-focused. Cares about impact, storytelling, and results in equal measure.
Your key experience
- Proven experience leading digital marketing, content, and websites.
- Track record of running digital campaigns and overseeing social media channels.
- Strong understanding of website management, UX, and digital design (you don’t need to code, but you can brief and oversee developers confidently).
- Experience using analytics tools to track and report on digital performance.
- Excellent communication, writing, and stakeholder management skills.
- Experience managing budgets, agencies, or freelancers.
- Experience with a charity or purpose-led organisation preferable.
Early applications are encouraged – apply now!
Inclusion at the RSA
As a social change organisation, we believe everyone, regardless of visible or invisible difference should feel welcomed and able to contribute to creating a better future. You can read our full inclusion statement on our website.
A global network of changemakers enabling people, places and the planet to flourish in harmony.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
You hold a critical and integral role for the growth and development of the DEC’s website and digital marketing, taking an audience and insight led approach to innovation and supporter engagement. The role builds on various workstreams, projects and innovation processes that have been developed in recent years.
You will be digitally astute with expertise in paid media and digital product development, and a confident communicator, who project manages with ease and leads and engages with diverse internal & external stakeholders to develop an effective, responsive and agile approach to fundraising and supporter engagement in the digital environment. You must have demonstrable knowledge of UX principles and tools, a working knowledge of Drupal (or equivalent CMS), HTML and CSS, and excellent knowledge of digital analytics, particularly Google Analytics and social platform analytics.
Key Responsibilities for this role, include:
Website Management: Act as Product Owner, oversee roadmap, UX testing, security, hosting, and SEO.
Digital Fundraising: Manage paid search, social media, programmatic advertising, and evergreen campaigns; optimise performance and ROI.
Innovation & Strategy: Develop new digital tools, lead AI strategy group, drive product development from ideation to MVP, and foster a culture of innovation.
Stakeholder Engagement: Collaborate across teams, manage external agencies, and lead digital collaboration with member charities.
Financial & Risk Management: Oversee £100k+ budgets, ensure compliance, report on performance, and mitigate digital risks.
Digital & Innovation Strategy and ensure adherence to legal and ethical standards, maintaining best practices in equality and accessibility. Design and deliver programmes that build awareness and capability around inclusive behaviours.
Data & trends: Monitor, analyse, and report on D&I metrics to measure progress and inform future actions. Stay ahead of trends, lead new initiatives, and represent the organisation in external forums to promote our commitment to inclusion.
If you are are able to confidently pick up and adapt to new technologiues and systems, can communicate digital technology to non-rechbnical audiences and have outstanding planning, organisaitonal, project and time management abilities & skills, then we would love to hear from you.
How to apply
If you have the skills and passion for this role, please apply by 9am, Monday 09th February 2026.
We are unable to support applications for our vacancies if you do not have the right to work in the UK
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.
The client requests no contact from agencies or media sales.
About us
The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.
About the role and you
As Digital Innovation Officer, you’ll help deliver and grow Project Intercept, our deterrence programme with tech companies. We work with platforms such as Google, Meta and Aylo to create online interventions that deter harmful behaviour and guide people to confidential support through our Stop It Now service. Working closely with the Innovation Programme Lead, you’ll take charge of the technical running of our chatbot, track the impact of our online warnings, and help manage day to day work with global partners.
We’re looking for someone who’s confident with digital tools, curious about how systems work, and able to turn data into clear insight. You don’t need to be a developer, but you should be comfortable navigating platforms, problem-solving and learning as you go. If you thrive in a small, purpose-driven team and want to use digital innovation to help protect children, this role offers real impact and room to grow.
This post is funded externally and is therefore offered on a fixed-term contract for one year.
What you’ll get from us
We offer the following benefits:
- Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
- NEST pension
- 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
- Up to 5 days’ learning and development per year
- Flu jabs & eye tests
- Season ticket loans
- Charity discounts
- Employee assistance programme
- Option of private healthcare with Benenden
How to apply
We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.
To apply, please download the job pack and return your completed documents by Monday 9th February. Stage 1 interviews are scheduled to take place on 17th February and stage 2 interviews are scheduled to take place on 25th February for shortlisted candidates.
Please avoid using AI generated responses as these will automatically be discarded – we want to hear from the real you.
If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.
#digital #innovation #project #engagement
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
We are recruiting for a Digital Service Manager to join the Digital team on a 23-month Fixed Term Contract.
This is an exciting opportunity to join The National Lottery Community Fund as a Digital Service Manager.
The Fund’s digital live service is the front door to our communities. It encompasses the key touchpoints that users engage with on a daily basis to access our funding. You will have responsibility for managing the Fund’s digital live service on a day to day basis This includes ensuring it consistently meets business needs and user expectations. You will also have the opportunity to help improve our service.
You will be part of our Digital team. We’re a multi-disciplinary team, working to user-led design principles. You will work with other designers, product managers, developers, and colleagues from the rest of the Fund to ensure that our live service is performing to agreed standards.
You will be part of a service team who love sharing knowledge and experience. We’ll offer you support to further develop your skills, and opportunities to develop your experience and skills in a digital environment.
The responsibilities of the job include:
- Managing the digital live service including defining (SLAs) and ensuring the quality, availability, and performance of the service
- Proactively sharing learning across digital teams to support continuous improvement
- Creating service reports for a variety of stakeholders
- Wider stakeholder engagement and communication
- Managing service incidents through to resolution
- Maintaining service documentation and systems
- Identify service optimisation opportunities, and contribute to the implementation of proposed solutions.
Interview Details:
Interview Date: Week beginning 10 March 2026
Interview Format: Virtual
Location: Hybrid working, anywhere in the UK. Choice of home or office working (offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, or Newtown). Some in person meetings, including quarterly away days across UK locations.
We’ll talk to you about where you are based and your working pattern if you get the job.
If you would like an informal conversation about the role specifically, please contact: Janine Knox.
Any questions about the recruitment process, please email the recruitment team.
How to apply
Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – so you should show how you meet them in your supporting statement.
Essential Criteria:
- Experience of managing live digital services or platforms including defining and monitoring SLAs and KPIs.
- Hands-on experience of leading incident resolution and root cause analysis.
- Ability to produce service level dashboards, reports, and performance summaries for stakeholders.
- Experience of working with diverse stakeholders and communicating effectively.
- Ability to create and maintain accurate service documentation and system records.
- Knowledge of end-to-end digital platforms (web, mobile, databases etc).
- Work collaboratively in an agile or fast-paced environment.
Desirable Criteria:
- Experience of manging service helpdesk software
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Job Title: Volunteer Manager
Salary: SCP 37 (35,815 pro rata per annum)
Responsible to:Head of Communities, Older Adults & Volunteering
Location: Working hours divided between BVSC Offices (Latham House, 33 – 34 Paradise Street Birmingham, B1 2AJ) and home address, as agreed by BVSC
Hours of work: 21 – 25 hours per week
Contract Duration:Temporary – until March 2027
Volunteer Manager
· Are you confident managing volunteers and building strong community relationships?
· Do you enjoy coordinating programmes and keeping things running smoothly?
· Are you motivated by helping people get involved and make a difference?
If you’ve answered yes, we’d love to hear from you.
We are recruiting a Volunteer Manager to join our Communities, Older Adults and Volunteering team. The postholder will lead the Bolder Healthier Community Champions Volunteer Programme, overseeing the full volunteer journey from recruitment through to ongoing engagement. This includes coordinating recruitment through the Volunteer Brum digital platform, ensuring volunteers are effectively onboarded and inducted, and maintaining accurate, up-to-date records. You will work closely with local delivery partners to support them in involving and supporting volunteers in their areas, while also developing engaging content for volunteer sessions.
You will also lead activity within the Blues Go Green funded programme, building strong relationships with partner organisations and attending regular partnership meetings. The role involves supporting the development and delivery of volunteering activity in public parks across the city, ensuring activities are well planned, inclusive and delivered safely. Gathering feedback from volunteers and using it to inform continuous improvement will be an important part of this work.
Alongside programme delivery, you will oversee marketing, communications and events linked to both programmes. This includes promoting opportunities to attract volunteers from across Birmingham, supporting partners with local promotion, and coordinating online and in-person inductions, engagement sessions and celebration events. You will also support financial monitoring and reporting, helping to track budgets, manage invoices and contribute to reporting against key performance indicators.
This role is well suited to someone who is organised, approachable and confident working with volunteers and partners, with experience of managing programmes and a strong interest in community and voluntary sector work.
Please see the job description for further details
Working for BVSC
BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.
Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.
Terms and conditions
· 35 hour working week (full time hours)
· 29 days annual leave + bank holidays a year (pro-rated for part time staff)
· 5% pension contribution
· 3.5 times salary Death in service benefit
· BVSC is a Living Wage Employer
Work-life balance
· Flexible working arrangements available for staff
· A flextime system is in place for staff
· We offer up to 7 days paid leave per year for undertaking voluntary work or public duties
· We provide generous maternity and paternity pay
Staff development
· We support staff to undertake training and development, providing funding and time off for study
Values based approach
· We take a values led approach to the full employee journey including values based interview, and values based supervision and appraisals
Wellbeing
· We offer free access to a range of wellbeing platforms
· BVSC offers all employees a suite of wellbeing support
We are looking for candidates that can demonstrate the following BVSC organisational values:
Commitment: Making a positive difference through passion, innovation and social action
Collaboration: Connecting people and organisations to work together to improve lives
Inclusion: Empowering and involving everyone in creating a fair and equitable Birmingham
Integrity: Building trust through delivering excellent outcomes
At BVSC, we are dedicated to promoting equality, diversity, and inclusion in all areas of our work. We actively strive to create an environment where all individuals - regardless of ethnicity, sexual orientation, gender identity or expression, or any other aspect of their identity or lived experience - are welcomed, respected, and valued.
As part of our commitment to positive action, we take proactive steps, where needed, to address underrepresentation and create fair opportunities, particularly in recruitment. We aim to ensure that everyone has an equal chance to progress and succeed.
We stand in solidarity with all marginalised communities, ensuring that our policies, practices, and culture are inclusive, equitable, and empowering. We are dedicated to challenging discrimination and fostering a workplace where diversity is not only acknowledged but celebrated.
We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC.
We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this. From application to interview, we place inclusion at the heart of all we do.
We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks, if applicable to the role, will be conducted once a job offer has been made and accepted.
Closing date for applications – 10 February 2026 at 10am
Interviews to take place – 25 February 2026 in person
Shortlisted applicants will be contacted by 18 February 2026. If you have not been contacted by 18 February 2026 you should assume you have not been shortlisted.
Applications that do not include a cover letter will not be considered by the panel.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Secondments will be considered.
The client requests no contact from agencies or media sales.
The Equality Trust is looking for a motivated and organised Senior Digital Engagement Officer who enjoys working in a high trust, high autonomy environment with remote, supportive line management. We offer a dynamic, friendly team and an empowering and flexible working environment. Equality Trust is committed to diversity, equity and inclusion in recruitment. We know that organisations with a diverse team perform better, and we particularly welcome applications from those who identify as from the Global Majority, working class, LGBT+, disabled and older applicants.
We challenge concentrations of income, wealth and power so that everyone can have a good life.
The client requests no contact from agencies or media sales.
We're looking for a Communications and Social Media Manager to lead social media, creative and digital communications at Leeds Beckett University.
This is a pivotal management role in the communications and campaigns team. You will work with colleagues across our service and the wider university to develop and deliver the social media, brand and digital strategy. Your skills will support campaign development and delivery, built around creative content designed to connect with our audiences and strengthen the university brand.
In this role you will plan, manage and deliver a broad programme of creative, digital and social content supporting the university’s strategic priorities. Working with colleagues across communications, marketing, academic schools, alumni and events, you will ensure that our integrated campaigns and stories are aligned with audience needs, with a focus on students, colleagues, alumni and partners. You will use insight and feedback to evaluate impact, improve delivery and demonstrate the value of our content in enhancing brand reputation, strengthening relationships and supporting recruitment.
It’s a hands-on position in a busy, creative and supportive team where your skills will support high-profile campaigns, celebrate student successes, promote research and drive engagement. Strong project management skills are essential, as you will manage multiple projects simultaneously, often to tight deadlines, in a fast-paced environment.
At Leeds Beckett, we value diverse perspectives and offer generous holidays and strong support for professional development. Join a collaborative team committed to meaningful communications that make a difference.
The client requests no contact from agencies or media sales.
Content Creator
Salary: £29,447 per annum + 9% pension contributions
Contract: Fixed term for 2 years, with the possibility of permancey
Location: Kendal (with some travel to our other sites in and around Cumbria)
Combine your passion for nature with your digital skills! We’re looking for a talented communicator who can tease out stories from across the Trust and turn them into compelling social media content. You might be out and about across Cumbria, gathering content at our sites and with project teams, or in the office putting together videos and infographics.
You’ll need a strong understanding of the social media landscape and an ability to select and tailor content for different channels, finding ways to increase supporter engagement and reach diverse audiences. You’ll also be great at explaining your ideas – from the serious to the silly – and getting people involved.
Our ideal candidate is a first-rate copywriter with confident photography and videography skills. You’ll need to have experience with video editing and graphic design tools, and plenty of creative energy to keep our content fresh.
You’ll work closely with our Digital Engagement Manager and will have access to a training budget to help improve your skills.
Key responsibilities:
- Planning and creating content for our social media channels, to support the Trust’s objectives and communication strategies.
- Liaising with staff from across the Trust to understand the scope of our work and ensure that project communication requirements are fulfilled.
- Communicating effectively and consistently with staff and other key stakeholders to ensure engagement remains high and the impact of social media is clearly understood.
- Identifying opportunities to widen our reach and impact, from working with influencers to developing a Cumbria Wildlife Trust presence on new channels.
The closing date for applications is 9 am on 23 February 2026 (please note that late applications will not be considered).
Interviews will be held on Thursday 5 March 2026 at our Headquarters in Kendal.
To apply, please click on the link below
Cumbria Wildlife Trust is devoted to the conservation of the wildlife and wild places of Cumbria.
Overview:
We are looking for a Digital Engagement and Outreach Lead to join our busy team.
This entry-level role will work across our organisation, and the successful candidate will gain valuable experience across areas including strategic thinking and digital planning, digital tools and AI integration, cross-team collaboration and communication, and measuring impact.
Reporting to the Deputy CEO, the successful candidate will be responsible for exploring and introducing innovative digital solutions across teams. Main duties will include: assessing current capabilities and objectives, identifying opportunities for ethical and impactful innovation, researching and testing initiatives that increase capacity and improve efficiency, and creating accessible guidance and training for staff and volunteers.In addition, the candidate will also be responsible for some administrative functions.
This is a great opportunity for someone looking to build a career in digital transformation, ethical tech, or nonprofit innovation, with real-world experience and meaningful impact.
This role is being funded by the Rank Foundation’s Time to Shine programme. This is a leadership programme to address both the increasing demands of the social sector to improve business capability skills and to address the wide-spread challenge of under-employment faced by many people.
As well as providing valuable funding for the position, the Time to Shine programme also incorporates a range of personal and professional development activities for the Time to Shine leader, their line manager and in turn, the whole organisation. Alongside your main duties listed here, the successful candidate will also participate in a structured programme of learning sessions (including residentials) to help your own development and progress as an emerging leader.
About CFAB:
CFAB supports children on the move between the UK and other countries and children who are
separated from their family in another country. The complexities of migration and international
separation can make many of these children particularly hard to support and particularly vulnerable
to abuse and exploitation. We ensure that children in these circumstances enjoy the same care,
protection and right to a family life as we would want for any child.
We are the only UK representative of the International Social Service network, and the only charity
in the UK with a dedicated international social work team. We are proud to have royal patronage
from HRH, Princess Alexandra.
Person specification: (Skills, Abilities, Knowledge and Experience)
• Excellent communication skills – both written and verbal
• Motivated and enthusiastic
• Attention to detail
• Highly organised with excellent time-management skills
• Basic familiarity with computers and Microsoft Office packages (Outlook, Word)
• A working knowledge of digital platforms and awareness of their ethical impact
This job description is a non-contractual document and may be changed at any time by CFAB. All employees are expected to be flexible over the tasks/duties and responsibilities of their roles in order to meet the needs of both of CFAB and our service users/partners
CFAB exists to ensure that every child in the UK has the right to care, protection and family life, no matter where they come from.



The client requests no contact from agencies or media sales.


