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Fundraising Manager
28hrs/4 days a week - £39,000 pa pro rata (£48,750 full-time equivalent)
Reporting to: Head of Fundraising and Communications
Location: Wimbledon London SW19 with occasional UK travel. The office is just a few minutes’ walk from Wimbledon mainline and underground stations. (Hybrid option up to 2 day p/w working from home).
The Royal Medical Benevolent Fund has been helping doctors, medical students and their families through hardship for almost 190 years. We are looking for an experienced relationship fundraiser to take ownership of our growing mid-value donor programme and help shape the future of supporter engagement at the charity.
This is an opportunity to build meaningful relationships with committed supporters, develop innovative stewardship strategies and contribute to a fundraising programme that has a direct and lasting impact on the lives of doctors within the medical profession.
Joining a friendly and collaborative team, you'll enjoy a high degree of autonomy, excellent benefits including a 15% employer pension contribution, flexible working arrangements and genuine opportunities for professional development.
About the role
We are looking for an experienced senior fundraiser to join our small and friendly fundraising and communications team. The Fundraising Manager is primarily responsible for developing, managing and growing the charity's mid-value donor programme. The role will steward and upgrade a defined portfolio of supporters, delivering excellent supporter experiences that increase donor retention, engagement and income. In addition, the post holder will support on individual giving, legacy fundraising and developing and stewarding a small portfolio of corporate partnerships.
Join a well-established, financially secure charity where people genuinely enjoy working together to make a difference. We pride ourselves on our friendly, collaborative culture, where everyone's contribution is valued and supported. As an organisation, we are committed to helping our employees develop and grow.
About RMBF
The Royal Medical Benevolent Fund (RMBF) supports doctors, medical students, and their families, providing vital financial, practical, and emotional support when illness, disability, bereavement, or other life-changing circumstances create hardship. The RMBF helps hundreds of doctors each year, ensuring that those who have dedicated their lives to caring for others have somewhere to turn when they need help most.
For fundraisers, the RMBF is a fantastic cause to work for. We deliver tangible, life-changing assistance that enables beneficiaries to regain stability and, in many cases, return to medicine. We have a long history, a strong reputation, and deep roots within the medical community. We also have a loyal and engaged supporter base, with the majority of our donors coming from the profession.
Key Responsibilities
- Manage and develop a portfolio of mid-value supporters, delivering tailored stewardship, personalised communications, meetings, events and digital engagement that demonstrate impact, strengthen relationships and enhance the supporter experience.
- Design and implement segmented donor journeys and cultivation strategies that move supporters from mass fundraising communications to more personalised engagement, identifying opportunities to increase giving through appeals and special funding opportunities.
- Use donor insight, data analysis and supporter behaviour to monitor engagement and retention, reducing attrition, increasing lifetime value, and identifying supporters with the potential to upgrade their giving and progress towards major donor status.
- Develop, manage, and grow a small portfolio of corporate supporters, identifying and securing new fundraising opportunities including sponsorship, employee fundraising, and cause-related marketing initiatives.
- Manage the legacy giving programme, overseeing legacy administration and delivering targeted marketing and stewardship activities to raise awareness, generate enquiries and encourage supporters to leave a gift in their Will.
- Ensure all fundraising activity complies with relevant legislation, data protection requirements, fundraising regulations and organisational policies.
- Maintain accurate supporter records and activity tracking within the CRM system.
Personal Specification
- A proven track record in fundraising
- Ability to think strategically to identify potential donors, prioritise efforts and develop effective fundraising strategies. This includes analysing data, assessing donor potential and adapting approaches based on feedback and results.
- Excellent interpersonal skills with the ability to build and maintain donor relationships and understand donor motivations and interests.
- Excellent written skills with an ability to craft compelling and personalised proposals, with a meticulous attention to detail.
- Confident and comfortable making telephone calls and meeting donors in person as a key part of relationship building and stewardship.
- Strong collaborative skills as a team player, whilst also able to work autonomously initiating and driving tasks as a self-starter.
- Experience using CRM systems and supporter data to drive fundraising performance.
- An understanding of the challenges facing doctors and medical students, including mental health and workplace pressures would be desirable.
Additional Information
- Occasional UK travel maybe required for donor meetings, events and conferences.
- Occasional evening or weekend work may be required (time off in lieu provided)
Package
- The remuneration package includes:
- Generous pension scheme with 15% employer contributions and 5% employee contributions with salary sacrifice option
- Death in service benefit
- Flexible working arrangements
- 25 days paid holiday in first year, increasing in stages to 30.5 days after four years’ service, plus an additional 3 days paid leave between Christmas and New Year
- Employee assistance programme
- Dental insurance
Application Instructions
To apply, please submit your CV and a cover letter. The cover letter should clearly demonstrate your relevant experience and explain how you meet the personal specification outlined in the job description. Applications that do not include both documents may not be considered.
Interview Process
Shortlisted candidates will be invited to a first-round online interview, scheduled for Wednesday 8th July. Successful candidates will progress to an in-person second-stage interview.
To apply, please submit your CV and a cover letter. The cover letter should clearly demonstrate your relevant experience and explain how you meet the personal specification outlined in the job description. Applications that do not include both documents may not be considered.
The client requests no contact from agencies or media sales.
This is a senior leadership role at the heart of our mass fundraising acquisition activity, responsible for shaping how new supporters are brought into the organisation and how we turn early engagement into long term relationships. You’ll lead across multiple channels including digital, TV, face to face and broader campaign activity, making sure everything is joined up, commercially strong, and working towards clear growth outcomes. The role is about creating clarity in complexity bringing structure, focus and consistency to how we attract and convert new supporters at scale.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll define and drive acquisition strategy, making confident decisions on where to invest, what to prioritise, and how to improve performance across campaigns and channels. Working closely with colleagues across product, planning, digital, brand and fundraising, you’ll ensure activity is insight-led, consistent and commercially effective. Alongside this, you’ll lead and develop a team of acquisition managers and officers, creating structure, focus and the right environment for strong performance.
What we’re looking for from you
- Lead and shape multi-channel acquisition strategy across mass fundraising, driving growth and income
- Set clear direction on investment, priorities and performance across campaigns and channels
- Work closely with product, planning, digital, brand and fundraising teams to align activity and supporter journeys
- Lead, develop and support a team of acquisition managers and officers to deliver strong performance
- Use insight, data and commercial judgement to improve decision-making and campaign effectiveness
- Build strong stakeholder and agency relationships to deliver joined-up, high-impact work
- Manage budgets and resources effectively to ensure value and impact
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Fundraising sits at the heart of The Royal British Legion’s 10-year strategy, and we’re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK’s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We’re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You’ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together.
If you are applying for multiple Fundraising roles at the same ‘Officer’ or ‘Manager’ title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



This is a pivotal leadership role sitting at the heart of one of the most important long-term income streams in the organisation. As Senior Legacy Marketing Manager, you will shape how thousands of supporters connect with us in a meaningful way, turning interest and intent into enduring legacy commitments. This is not just about communications, it’s about building trust, relevance and emotional connection at scale, ensuring every touchpoint reflects the values, purpose and ambition of the organisation.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You will lead a high-performing Legacy Marketing team to design and deliver intelligent, insight led supporter journeys that feel personal even at scale. Working closely with colleagues across Legacy Administration, Planning, Acquisition, Brand and wider Fundraising, you will bring coherence to how we engage legacy audiences, ensuring our messaging, experiences and channels work together to maximise impact. This is a role for someone who can see the bigger picture but is equally confident getting into the detail of campaign performance, audience insight and creative execution to continually refine and improve results.
Just as importantly, you will be a confident and collaborative leader who knows how to bring people with them. You will set clear direction, coach and develop your team, and create an environment where ideas, challenge and innovation are encouraged. With responsibility for shaping strategy, influencing senior stakeholders and helping to future proof legacy growth, this role offers the opportunity to make a genuine and lasting difference, both to the organisation’s income and to the experience of every supporter who chooses to leave a legacy.
Fundraising sits at the heart of The Royal British Legion’s 10-year strategy, and we’re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK’s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We’re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You’ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together.
If you are applying for multiple Fundraising roles at the same ‘Officer’ or ‘Manager’ title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Since the role was first established in 2024, digital marketing has become an integral part of how we engage and connect with our audiences, and we are now looking for someone to build on this strong foundation and continue driving our growing digital presence forward to achieve our organisational objectives.
As the Digital Marketing Manager, this role will be responsible all marketing and communications activity for The Lullaby Trust.
The post holder will lead a team to deliver all digital marketing activity and focus on continually developing our digital marketing and digital brand presence to achieve our organisational objectives.
This role will cultivate cohesive working relationships across their team and across the
organisation to ensure that all digital marketing and traditional marketing activity supports the overall organisational strategy and all other departments' objectives.
The main functions of this role will be
1. Team leadership
2. Leading all organisational marketing and the digital marketing strategy
If you are enthusiastic and have the skills and experience we are looking for, we encourage you to apply.
Please read the attached job pack carefully before completing your application. It contains important information about the role, responsibilities and person specification. We are looking for genuine, individual responses that reflect your own skills, experience and approach. Please note that the use of AI-generated application content may be screened as part of the recruitment process. Applications should be your own work and demonstrate your personal suitability for the role.
Safer sleep for babies, Support for families
The client requests no contact from agencies or media sales.
Digital Officer
Hybrid working: This role is hybrid with a minimum of 2 days per week at the London office when opened, and visits to services as required.
Are you a creative, results-driven fundraiser with a passion for growing supporter engagement?
Join Shaftesbury as our Digital Officer and play a key role in bringing powerful stories to life, connect with audiences in meaningful ways and inspire people to support our work.
This is more than a digital role – it’s your chance to use creativity, data and digital innovation to build communities, spark engagement and drive real impact.
About Us
At Shaftesbury, we believe everyone deserves the opportunity to live a full and flourishing life. Guided by our core values—Open, Enabling, Inclusive and Courageous—we deliver high-quality disability services across adult care, children’s care and education.
We are committed to going the extra mile—creating opportunities for people to thrive, achieve independence, and feel part of their community.
The Role
As a Digital Officer, you’ll play a central role in growing and engaging our online audience across social media, email and digital campaigns. You’ll manage day-to-day activity across our social channels, creating compelling, on-brand content that resonates with supporters and reaches new audiences.
Key responsibilities include:
- Plan, schedule and deliver a steady stream of high-quality content across social media channels
- Actively build and nurture our online community
- Leading our email communications, creating and optimising campaigns that drive engagement, fundraising and long-term loyalty
- Use data and insights to test, learn and continuously improve performance across channels
- Work closely with colleague across the charity
- Support campaigns, events and contribute fresh ideas
- Stay ahead of digital trends
✅ What We’re Looking For
- Be creative and a digitally savvy communicator who knows how to turn ideas into engaging content
- Hands-on experience managing social media channels with a strong understanding of what works across different platforms
- Confident in creating a range of digital content
- Comfortable diving into analytics, using data to refine your approach and maximise impact
- Experience of email marketing and understand how to create campaigns
- Organised, proactive and detail focused.
What You’ll Get in Return
We recognise that our people are our greatest asset—and we’re committed to rewarding your impact:
- Recognition & Reward – including vouchers up to £50
- Excellent training and development opportunities
- Generous annual leave – 25 days + bank holidays (rising to 28 days + BH)
- Pension scheme
- ❤️ Death in service scheme
- Employee Assistance Programme
Why Join Shaftesbury?
Because every interaction, every connection, every opportunity—we create adds up.
From friendship to independence, from challenges overcome to new experiences, we believe it’s the sum of many things that makes life meaningful. At Shaftesbury, you’ll be part of a team that empowers people to take part, contribute and be valued.
️ Our Commitment
Shaftesbury is the disability charity that’s committed to enabling children, young people and adults to live a life that adds up for them.
What makes life liveable is never down to just one thing - it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up – to Shaftesbury.
Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives.
Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check.
Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
✨ Ready to make your mark and drive real change? Apply today and help us build a future where everyone can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a unique opportunity to join a pioneering national charity transforming the lives of hens and the people they encounter. Since 2005 the British Hen Welfare Trust has rehomed more than one million ex-commercial laying hens, giving them the opportunity to enjoy happy free-range retirements.
Today, the BHWT is doing even more. Through its innovative Hens Helping Humans programme, the charity is exploring how our feathered friends support wellbeing, social inclusion and rehabilitation, including projects within prisons, educational and community settings. Alongside this, the BHWT is developing exploring improvements in quail welfare and expanding its reach internationally, helping to shape the future of hen welfare, education and human-animal interaction.
This is an exciting opportunity to steer the fundraising function of a growing organisation driving positive change through welfare, education, research and advocacy.
About the Job
Job Title:
Individual Giving Manager
Reports to:
Joint Head of Operations
Hours:
Monday to Friday 09.00 to 17.00 (1 day per week in office) Part-time hours considered
Salary Band:
£35-40K
Main Responsibilities:
The Individual Giving Manager will lead the development and delivery of the BHWT’s individual giving and supporter development programme, helping to grow sustainable income and build long-term relationships with supporters.
The role combines strategic planning with hands-on fundraising delivery across regular giving, lottery, appeals, legacy giving, in memory fundraising and major donor relations. Working closely with colleagues across the charity, the postholder will enhance supporter journeys, improve donor stewardship, increase recruitment and retention, and identify new opportunities to maximise long-term sustainable income.
- Support the development and delivery of the charity's individual giving and supporter development strategy and annual plans.
- Lead and grow regular giving, lottery, appeals, legacy, in memory and major donor income streams.
- Create and deliver integrated fundraising campaigns across digital, email, social media, direct mail and other channels.
- Develop and continually improve supporter journeys to increase acquisition, retention, engagement and lifetime value.
- Design and implement donor stewardship programmes to strengthen supporter loyalty and long-term giving.
- Manage and grow the BHWT Lottery.
- Develop legacy marketing and in memory fundraising initiatives.
- Build and steward relationships with major donors, pledged legators and high-value supporters.
- Use Salesforce and supporter insight to segment audiences, analyse performance and maximise fundraising effectiveness.
- Monitor fundraising KPIs and provide regular performance reporting and recommendations.
- Work collaboratively with marketing colleagues to create compelling fundraising content and campaigns.
- Identify and test new fundraising products and supporter engagement opportunities.
- Provide line management, coaching and support to fundraising team members.
- Ensure fundraising activities comply with GDPR, fundraising regulations and best practice.
About You
To apply for this role, you must have:
- Proven experience managing individual giving programmes and delivering income growth.
- Experience of regular giving, legacy fundraising, in memory fundraising and/or major donor fundraising.
- Experience of supporter acquisition, retention and stewardship.
- Experience delivering successful fundraising campaigns across multiple channels.
- Strong relationship-building and stakeholder management skills.
- Experience using CRM systems such as Salesforce and supporter segmentation.
- Excellent communication, organisational and analytical skills.
- Ability to combine strategic thinking with hands-on fundraising delivery.
- Strong IT skills including Microsoft 365.
- Strong empathy for animal welfare and the work of the charity.
Desirable skills:
- Experience of managing staff.
- Experience working within the charity sector.
- Knowledge of donor stewardship and engagement best practice.
- Experience of project management or content creation tools.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Community Fundraising and Volunteers Manager is responsible for managing and delivering an ambitious, values-led community fundraising programme that meets Muslim Aid's income targets while deepening community engagement and volunteer impact.
Working within Muslim Aid's Growth Department and reporting to the Head of Growth, the post-holder will lead a dedicated team, oversee all community fundraising campaigns (including Ramadan, Qurbani and Emergency appeals), and manage a national volunteer network. The role ensures all activity is compliant with regulatory, ethical and Islamic values-based standards and that Muslim Aid's community fundraising is delivered in line with the MAUK Growth Strategy 2026–2030.
About the Role:
- Lead on mid-year and end-of-year income reviews, presenting findings and recovery plans to the Head of Growth.
- Maintain a pipeline of new community fundraising activities and products (e.g. regular giving, community challenges, legacy and corporate-community partnerships) to grow income diversification.
- Maintain a live Fundraising Risk Register that documents impact on acquisition and service delivery. Review quarterly and escalate any high-rated risks within 48 hours.
- Develop and maintain an Annual Events Calendar shared across relevant departments at least 2 months in advance.
- Set and track an annual volunteer growth target agreed with the Head of Growth reporting progress on a monthly basis.
- Utilise online fundraising platforms (e.g. JustGiving, LaunchGood, peer-to-peer fundraising pages) to maximise income from community fundraising campaigns.
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.
To be successful in this role, you will need:
- Experience developing and delivering annual fundraising work plans, securing income across multiple community fundraising streams.
- Demonstrable track record of meeting or exceeding income targets.
- Experience sourcing and capacity-building volunteers.
- Experience running major faith/community campaigns (e.g. Ramadan, Qurbani, Emergency).
- Knowledge of digital fundraising tools and online giving platforms as they apply to community fundraising.
- Ability to inspire people and build long-term relationships with internal and external stakeholders
Why you should apply:
Join Muslim Aid as our Community Fundraising and Volunteers Manager and take a leading role in managing and delivering an ambitious, values-led community fundraising programme in line with Muslim Aid’s Islamic values and MAUK Growth Strategy 2026–2030. You’ll lead a dedicated team, oversee community fundraising across key campaigns, and build a strong national volunteer network to grow sustainable income and strengthen community engagement across the UK. If you’re passionate about inspiring supporters, empowering volunteers and delivering meaningful fundraising experiences that enable life-changing humanitarian work, apply now to make a real impact across communities throughout the UK.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Pre-employment Checks:
Due to the nature of our work with children & vulnerable communities, Muslim Aid operates rigorous safeguarding and PSEA procedures in our recruitment process. We are committed to the prevention of sexual abuse, exploitation and adopt a zero-tolerance approach to SEA, as a result, any employment with Muslim Aid is subject to the following checks prior to your start date:
- Satisfactory professional references, including safeguarding specific-enquiries.
- Criminal records check, including a Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check where applicable
- Proof of eligibility to work in the national location for this role.
We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid / High Wycombe HP13 (minimum of one day per week on site)
£38,000 - £42,000 FTE + £312 working-from-home allowance
We’re looking for a talented Individual Giving Manager to join the Fundraising & Communications Cluster at Embrace.
The Fundraising & Communications Cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity.
The Fundraising & Communications Cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content, more donors are attracted to support, and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.
As Individual Giving Manager, you’ll help us grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support.
You will deliver an excellent supporter journey experience, project managing engaging and compelling direct and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.
What success looks like:
- Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
- Lower churn: reduced lapse rates for cash and regular givers.
- Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
- Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.
Key Responsibilities:
Supporter Experience & Journeys
- Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
- Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
- Donor-first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
- Collaborate with Content & Communications colleagues to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.
Segmentation, Testing & Insight
- Track Regular Giving net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
- Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
- Adopt an evidence-based, test and learn‑ approach; analyse appeals, campaign performance and share insights to drive decisions.
- Work with colleagues to build insight dashboard and understanding of retention.
Mid‑Value & Legacy Development
- Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
- Develop and test legacy propositions and routes to market to grow enquiries and pledges.
Acquisition & Cross‑Sell
- Project manage individual giving product development and testing; identify new audiences and routes to market.
- Collaborate with Web Shop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.
Cross-Team Collaboration
- Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
- Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
- Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institute of Legacy Management standards.
- Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.
Organisation-wide Contribution
- Model Embrace’s values of trust, respect, integrity, and compassion.
- Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
- Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.
Qualifications, Experience & Knowledge:
- Educated to degree standard or equivalent (E.g. practical experience within fundraising).
- Member of Chartered Institute of Fundraising.
- Proven individual giving or CRM led retention experience in a charity, membership or subscription context.
- Hands‑on journey design and automation.
- Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn.
- Excellent written communication—able to brief compelling, impacted content and clear supporter updates.
- Practical project management; calm under pressure; collaborative and solutions focused.
- Working knowledge of GDPR/PECR and best practice supporter care.
- Experience stewarding mid-value supporters and legacy pipelines.
- Experience with payment recovery tools and card update flows.
- Familiarity with UK charity sector metrics and fundraising codes of practice.
Personal qualities:
- Donor-first mindset, inclusive and empathetic.
- Curious, evidence driven, and comfortable iterating.
- High integrity, discretion and good judgment.
- Highly motivated and results driven.
- Ability to work under pressure and manage competing priorities.
- Passionate about the work of Embrace, with the ability to enthuse and engage others.
- A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.
Tools & systems:
- CRM Dashboards & analysis.
- Payments: Direct Debit management, card‑updater/failed‑payment recovery.
- Microsoft 365 (Teams, SharePoint, Planner), project boards.
If this sounds like you, please apply on our vacancies page.
Closing date: 5.00pm on Wednesday, 15 July 2026.
We reserve the right to close this vacancy and conduct interviews in advance of the closing date should suitable applications be received.
Embrace the Middle East is an equal opportunity employer. In line with our recruitment policy, we are committed to attracting and selecting staff solely based on merit- skills, qualifications, and ability to perform- regardless of age, race, gender, disability, sexual orientation, religion, or socioeconomic background. Our recruitment process is structured, transparent, and designed to eliminate bias, ensuring that every candidate receives fair treatment and consideration. All job opportunities are advertised openly, and selection decisions are based on clear, pre-defined criteria and objective assessment methods. We stand by the values of dignity, fairness, and inclusion in all our communications and activities.
This is a specialist role at the centre of how we manage and maximise Gift Aid across the organisation. You’ll take ownership of monthly claims covering over £100m of fundraised income, ensuring everything is accurate, fully compliant with HMRC requirements, and supported by a clear and robust audit trail. Working across multiple directorates, you’ll help embed consistent, high-quality processes so Gift Aid is properly considered, correctly applied, and efficiently delivered at every stage.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll bring strong technical knowledge of Gift Aid and HMRC regulation, alongside confidence working with complex data, CRM systems and financial reconciliations. A key part of the role is interrogating and improving the quality of Gift Aid data identifying gaps, increasing declaration coverage, reducing errors, and ensuring income is correctly assessed before claims are made. You’ll also act as the main point of contact for HMRC queries and audits, so accuracy, structure and calm attention to detail are essential.
Alongside the technical side, you’ll work closely with teams across fundraising, income processing, data and finance to make sure Gift Aid is fully understood and embedded in day-to-day activity. This includes reviewing processes, strengthening controls, supporting supplier compliance and developing clear guidance and training where needed. You’ll also act as the organisation’s authority for Gift Aid sign-off on new campaigns and income streams, helping ensure everything is set up correctly from the start and aligned with HMRC rules and internal governance.
Fundraising sits at the heart of The Royal British Legion’s 10-year strategy, and we’re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK’s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We’re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You’ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together.
If you are applying for multiple Fundraising roles at the same ‘Officer’ or ‘Manager’ title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles.
You will be contracted to our Haig House hub with a minimum expectation of one day per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include - (Pro Rata)
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



Harris Hill is recruiting for a Marketing & Digital Fundraising Manager on behalf of an international humanitarian aid charity delivering life-changing programmes across the Middle East, East Africa, and South Asia.
This is a newly created, transformation role. We’re looking for a commercially minded marketing leader to drive brand growth, digital fundraising, and audience expansion. You’ll lead multi-channel campaigns, paid digital activity, content and storytelling, website and donor journey optimisation, while helping position the charity alongside leading global humanitarian organisations.
Working closely with a creatively driven CEO, you’ll have the autonomy to shape the marketing function, manage freelancers and agency partners, and play a key role in growing income, awareness, and corporate partnerships.
Essential experience:
• Established experience leading marketing, digital, fundraising, brand, or a closely related creative role.
• Track record with a strong consumer or supporter facing brand.
• Demonstrable experience leading or significantly contributing to a brand repositioning or brand growth project
• Proven track record running paid digital campaigns with measurable income growth
• Hands-on experience with Meta Ads Manager and Google Ads, including campaign setup, audience targeting, and conversion tracking
You’ll be joining an ambitious, and growing team at a pivotal stage of the charity’s development, with genuine opportunity to make a visible impact.
• Initial 12 month FTC, with the opportunity to become permanent.
• Stanmore, London.
• Full-time in the office, (with possibility to work hybrid in the future).
• £40,000–£45,000
• Benefits include 28 days annual leave, plus bank holidays.
• Approximately 2 to 4 international field trips per year
Please apply today, the charity is reviewing applications and interviewing on a rolling basis.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Age UK Kensington and Chelsea at an exciting moment of growth as our new Fundraising Officer, where you’ll bring energy, creativity and initiative to a small team with big ambitions.
This is a varied and hands-on role within a small team. You will be confident building relationships with donors and supporters, supporting events and writing clear, persuasive fundraising content. You may already have experience across more than one fundraising area and will be keen to build your skills further in a broad fundraising role.
About us
We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.
As we look to the future, we’re focused on innovation, growth and lasting impact — building stronger partnerships, diversifying our income, and creating new ways to reach more people across our borough.
Take a look at the full job / person spec enclosed for a full breakdown of the role and responsibilities.
We will be interviewing on a rolling basis, so please avoid waiting until the advert closes before applying! We reserve the right to close the advert earlier than advertised.
Due to capacity we may not be able to respond to unsuccessful applications received.
We look forward to hearing from you!
We believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.


The client requests no contact from agencies or media sales.
Assistant Head of Fundraising (Public Fundraising)
Salary £57,574.79 per annum
LocationLondon/Hybrid
Weekly Hours35
The Vacancy
Job Title: Assistant Head of Fundraising (Public Fundraising)
Location: London/Hybrid
Salary: £57,574.79 per annum
Weekly Hours: 35
Reference: YMC1212513
An exciting moment to join us
YMCA England & Wales is entering one of the most exciting chapters in its fundraising history, launching our ambition to create 10,000 new homes for young people. Working alongside local YMCAs, we will support the development of new accommodation across the federation, helping young people move towards independence.
This role sits at the heart of that ambition.
You will lead the fundraising behind two critical components of the 10,000 Homes programme:
• Securing income from the public to build and sustain a central Centre of Expertise (mobilisation team), supporting local YMCAs to develop and deliver housing projects.
• Raising capital from individual supporters, mid-level donors and major donors to grow a replenishing national fund that provides upfront investment to unlock housing developments across the federation.
At the centre of this is the 10,000 Homes Fund: a bold, housing-focused proposition that offers the public a clear and tangible way to support young people into safe, stable accommodation. You will be responsible for growing this proposition, ensuring it resonates strongly with supporters and inspires giving at all levels.
You will lead an integrated public fundraising approach, bringing together individual giving, mid-level and major donors into one compelling, housing-led narrative. A key part of the role will be translating a complex, federated model into a simple, emotional and compelling case for support that connects with people’s motivations to give.
We’ve established strong early foundations and are now ready to scale. This role offers the opportunity to take a high-potential public fundraising proposition to the next level -expanding its reach, deepening supporter engagement, and unlocking significant new income.
We are looking for someone who is creative, data-driven and passionate about engaging the public to drive meaningful change for young people. We’re looking for someone comfortable working in a federated environment, with the ability to simplify complex ideas into compelling messages for the public.
The role
As Assistant Head of Fundraising (Public Fundraising), you will lead and inspire a team of talented fundraisers, deputising for the Head of Fundraising and taking ownership of our most ambitious programmes:
The 10,000 Homes Fund driving forward our flagship proposition across individual giving, cash appeals and mid-level audiences.
Major Donors shaping the strategy for high-net-worth relationships, new giving circles and development boards.
RoomSponsor, YMCA’s flagship regular giving product, now in its third year of an ambitious growth strategy. You will oversee a unique partnership model across 45 local YMCAs, support the income distribution process, and see first-hand the impact of your work through a programme that directly supports young people with safe accommodation.
Legacies working with the Senior Fundraising Manager and Head of Fundraising to define and grow what is set to become a landmark legacy programme.
This is a hands-on leadership role: you will set direction, manage budgets, develop your team, while also being prepared to step into delivery when it matters most. You will balance strategic oversight with practical execution, ensuring programmes are both ambitious and deliverable.
About you
You are an experienced public fundraising professional with a strong track record in individual giving or direct marketing, alongside a well-developed understanding of major donor fundraising. You know how to bring different disciplines together behind a single proposition and deliver results.
You are an effective and confident leader, able to build, motivate and develop high-performing teams. You create clarity, set high standards, and support others to do their best work, stepping in when needed and leading from the front.
You are at your best when driving a clear proposition forward. You are excited by the opportunity to take a compelling idea and translate it into something that engages the public, inspires generosity and delivers sustainable income.
You are energised by a challenge, comfortable with complexity and working in a federated environment, where success depends on strong relationships and shared ownership. You are skilled at working with partners, whether agencies, internal stakeholders or local YMCAs, and know how to align people around a common goal.
You combine strategic thinking with operational delivery. You are data-driven, using insight and performance to shape your decisions, and confident working with (and occasionally building) financial models to plan, test and scale activity. You bring both creativity and discipline, generating new ideas while ensuring they are grounded, deliverable and effective.
Above all, you are a strong communicator and influencer. You can simplify complex ideas into clear, compelling messages, build confidence with colleagues and stakeholders, and position fundraising as a critical enabler of impact.
Why join us now
YMCA is the oldest and largest youth charity in the world, serving communities across England and Wales every day. The fundraising team is geared up for success, the strategy is set, the proposition is proven, and the results are already coming in. What we need now is a leader ready to take this momentum to the next level.
YMCA England & Wales is committed to equality and valuing diversity. We welcome applications from all backgrounds.
Our recruitment process is anonymised and candidates' names are hidden. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
YMCA is the world's oldest and largest youth charity. Collectively, we support 402,501 young people across 708 communities in England and Wales.


At Book Aid International we share the power of books and help build a more equal future. Every year we work with our partners worldwide to provide over one million brand-new books which support or establish libraries in communities where people would otherwise have few opportunities to read.
We are looking for a creative and data-driven Digital Marketing Manager to maximise our reach, engagement and fundraising income across all digital channels. This is a hands-on role at the heart of our Income and Engagement Team, leading day-to-day digital activity while helping shape how we connect with supporters, publishers and other audiences.
This is an exciting moment to join Book Aid International in a newly created role dedicated to digital marketing, with the opportunity to shape how we connect with our audiences and grow our impact.
The postholder will lead on:
· Social media, email marketing, SEO, website management and paid advertising
· Digital fundraising campaigns and supporter journeys
· Data, analytics and optimisation across all digital channels
· Integrated campaigns in close collaboration with the Brand Manager and Individual Giving Manager
We are looking for someone with proven digital marketing experience, strong analytical skills and a data-informed approach, experience of digital fundraising or the charity sector, excellent copywriting skills and an eye for engaging content, and knowledge of GDPR as it applies to digital marketing.
If this sounds like you, we’d love to hear from you. For full details about the role, including details on the recruitment process, please visit our website and download the Role Description.
Applications are a CV and maximum 2-page covering statement highlighting specific demonstrable experiences and skills that align with the requirements outlined in the Role description. CVs received without a covering statement, may not be considered.
The client requests no contact from agencies or media sales.
About GSG Impact
GSG Impact is a global network of National Partners working to build impact economies that mobilise capital for measurable social and environmental impact. Through its network spanning more than 48 countries, GSG Impact works with governments, investors, regulators, development finance institutions, and ecosystem actors to strengthen the enabling conditions for impact-oriented economies, where capital flows to create positive social and environmental outcomes.
Position Summary
The Head of Fundraising will lead GSG Impact’s fundraising function at a critical stage of organisational growth and income diversification. The role is responsible for delivering GSG Impact's fundraising strategy, supporting the achievement of annual income targets of approximately £3 million per year, converting strategic priorities into fundable propositions, and building the systems, processes, relationships, and team capabilities required to secure sustainable long-term funding.
Working closely with the Chief of Engagement and Strategic Partnerships, senior leadership, fundraising team, Trustees, and National Partners, the Head of Fundraising will oversee the development of a diversified funding portfolio and will be responsible for building and managing a robust fundraising pipeline, strengthening donor stewardship, improving cost recovery, and ensuring fundraising activity is aligned with organisational priorities and financial sustainability goals.
This role requires a proactive fundraiser who can originate opportunities, open senior relationships, develop compelling narratives, lead complex proposal processes, and create a culture of shared fundraising responsibility across the organization.
Key Responsibilities
Business development, Prospecting and Pipeline Conversion
Build and maintain a prioritized list of top institutional, philanthropic, bilateral, multilateral, DFI, corporate, and family-office, and high-net-worth prospects aligned with GSG Impact's strategic priorities.
Proactively identify, research, qualify, and cultivate new prospects, with a particular focus on funders aligned with impact economies, domestic capital mobilisation, climate adaptation and resilience, impact transparency, policy reform, investment vehicles, and emerging markets.
Develop and manage a rolling pipeline of high-quality funding opportunities, moving prospects from initial identification through cultivation, concept development, proposal submission, negotiation, and grant close in collaboration with programme staff and National Partners.
Translate GSG Impact’s strategy into compelling fundable propositions, including unrestricted/core support, restricted programme grants, regional funding, National Partner support, and special initiatives.
Personally lead the development and conversion of the highest-value opportunities, especially prospects requiring senior-level cultivation.
Identify and develop new revenue opportunities, strategic partnerships, and funding models that support GSG Impact's long-term sustainability and income diversification
Proposal Development and Grant Acquisition
Lead the development of high-quality funding proposals, concept notes, and donor engagement materials.
Ensure strategic alignment of all proposals with organisational priorities and donor interests.
Ensure all proposal budgets meet or exceed GSG Impact's cost-recovery targets
Set and ensure implementation of standards for proposal quality, narrative framing, and budget methodology across the fundraising team
Donor Management and Stewardship
Support the Chief of Engagement and Partnerships with relationship management of GSG Impact's most significant donors and strategic prospects
Lead the annual stewardship strategy, ensuring renewal and growth of key funding relationships
Oversee narrative and financial reporting, ensuring high quality, consistency, and timeliness
Functional Leadership
Manage the fundraising team, providing coaching, oversight, performance management, and professional development
Ensure compliance with Fundraising Regulator, GDPR, and relevant UK legislation
In collaboration with colleagues across the organisation monitor and update the information in CRM for fundraising contacts and other relevant information.
Implement strong financial tracking, reporting, and forecasting processes
Foster a culture of fundraising responsibility across GSG Impact teams
Innovation & Growth
Identify new funding opportunities and diversify income streams
Explore digital fundraising and emerging trends
Drive continuous improvement in fundraising performance, effectiveness and operational excellence.
External Representation
The Head of Fundraising plays a key role in relationship management with GSG Impact's most significant funders and prospects. They represent the organization at key sector events and convenings as delegated by the Chief of Engagement and Partnerships.
Qualifications
Demonstrable track record of originating new donor relationships and converting them into six- or seven-figure grants.
Experience in building prospect pipelines from a limited starting base.
Strong understanding of institutional philanthropy, bilateral and multilateral funding, DFIs, and/or impact investing funders.
Proven ability to develop fundable propositions from complex, technical, organisational strategies, including on policy, systems-change, market-building, or ecosystem-development initiatives
Experience working directly with CEOs, Boards, Trustees, or senior principals on donor cultivation.
Strong commercial discipline: pipeline management, probability weighting, forecasting, and cost recovery.
Ability to write or lead the development of high-quality proposals under tight timelines.
Competencies
Alignment with GSG Impact mission and values
Proven fundraising track record in international development, impact investment, philanthropy or social sector
Strategic thinking and fundraising planning
Senior donor relationship management
Team leadership and coaching
Strong written communication and proposal development
Budget and cost-recovery literacy
Collaborative working style
How to apply
Please send your CV and a covering letter of no more than two pages outlining how your skills and experience meet the essential criteria for this role.
The deadline for applications is 5pm on 22 June 2026.
We are committed to equality and diversity of opportunity and positively encourage applications from people of all backgrounds. All applicants will also be asked to complete a short equality and diversity monitoring form, which is held separately from your application and plays no part in shortlisting decisions.
The client requests no contact from agencies or media sales.
Charity People is delighted to be partnering with Cancer Support UK to recruit a Digital Communications and Marketing Manager.
Contract: Permanent role working five days per week
Salary: £40,000 full time
Location: Hybrid role between home and South London office, with ideally two days per week in the office at South Wimbledon. The charity is also open to applications from home-based candidates.
Closing date for applications: 9am on Friday 10th July
Interviews: Interviews will be held in person on the 20th and 21st July
About Cancer Support UK
Cancer Support UK exists to tackle the profound sense of isolation many people experience after a cancer diagnosis. While diagnosis and treatment can have significant physical impacts, the emotional toll can be just as challenging, leaving many feeling alone at a time when connection and understanding are essential. The organisation is dedicated to ensuring that anyone affected by cancer feels supported, understood, and never alone, from diagnosis through treatment and into life beyond.
Through practical and emotional support, Cancer Support UK meets a largely unmet need. Its Cancer Kits, thoughtfully created with input from people with lived experience, provide comfort and reassurance at a critical moment, while its Cancer Coach services offer ongoing guidance to help individuals navigate life after treatment. Alongside this, the organisation works with businesses and the health sector to improve support for those affected by cancer. With millions of people in the UK living with a diagnosis, the charity's mission is clear: to reduce loneliness and ensure no one faces cancer alone.
You'll work within a small, dedicated and talented team and will play a central role in shaping how Cancer Support UK tells its story; leading the development of high-quality, impact led content that brings lived experience together to build support loyalty and increase public engagement and understanding.
The role has real scope for impact and innovation and will work closely with colleagues from across the charity, including the CEO, to build on strong foundations. Core responsibilities within the role will include:
- Lead all digital communications, including website, social media and online campaigns
- Manage and create content for the website, overseeing written, visual and video
- Develop and deliver a planned schedule of communications activity across all channels
- Develop and maintain a compelling library of supporter stories (written, film and imagery), ensuring appropriate permissions and coverage across key research areas
- Work with colleagues to source, craft and share stories that demonstrate impact and inspire support
- Collaborate with colleagues to translate unique insight from beneficiaries into engaging stories that demonstrate the positive impact of the services delivered by Cancer Support UK
- Work closely with the fundraising team to optimise digital communications
- Engage with and respond to the organisation's online community in a timely, supportive and professional manner
- Ensure consistent use of brand, tone and values in line with brand guidelines
- Track and analyse digital performance using tools such as Google Analytics and income reports, using insight to continuously improve effectiveness
- Report on how communications activity drives engagement, enquiries, donations and pledges
- Manage relationships with third-party agencies where required, including briefing, objectives and evaluation
- Coordinate corporate communications such as the annual review and impact report
We would love to see applications from candidates with the following skills and experience:
- Previous experience within a communications role within a charity or similar organisation
- Demonstrable experience of leading on storytelling, narrative development or content creation that has driven engagement or fundraising outcomes, with the ability to identify the emotional heart of a story and shape it appropriately for different audiences and channels
- Experience planning and delivering social media content using a structured schedule
- Experience developing e-communications to build loyalty and engagement
- Experience managing website content, ideally WordPress or similar
- Understanding of online community management and supporter engagement
- Confidence using analytics tools to measure and report on digital performance
- Excellent interpersonal skills and ability to build positive relationships with diverse audiences
- Emotional intelligence and sensitivity when engaging with people affected by medical conditions
- Understanding of how to use video and film across digital channels
- High level of attention to detail and accuracy
- Familiarity with CMS platforms, social media channels (e.g. Instagram, Facebook) and e-marketing tools (e.g. Mailchimp, DotDigital)
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance by applying to this advert.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.