This is a new position within YES, for an enthusiastic professional to develop marketing and communications via modern media.  You will be responsible for promoting our services, values, objectives; encouraging engagement with stakeholders and supporting our fundraising campaigns. 

The post is 21 hours, 3 days per week, and is initially fixed term for 3 months with possibility of extension subject to funding.

This is an exciting role, with a broad remit, and the opportunity to develop your skills.

Download the job information from our website and apply with CV and cover letter by 9am on Monday 13 July. Interviews will be on Thursday 16 July via Zoom.

Dogs Trust is the largest dog welfare charity in the UK with a nationwide network of rehoming centres and charity shops. Last year, Dogs Trust centres cared for over 14,000 dogs; we never put a healthy dog down. 

The Digital Experience department creates a seamless and integrated digital experience for our customers. The team includes experts in digital product, digital marketing and social media as well as ensuring we are providing a first-rate end-to-end experience for dog lovers, dog owners and supporters. 

The Digital Experience team sits within the Communications and Digital directorate. Communications and Digital plays a central role at Dogs Trust. We help people know, love and understand the charity and take action to support the charity’s work. We use our understanding of Dogs Trust and audience need to produce impactful and creative on-brand communications, liaising with the media and celebrities, and engaging directly with our supporters. We also play a crucial role in evolving the digital supporter experience and use our internal communications expertise to communicate key messages to employees across Dogs Trust.

The Digital Marketing Officer supports the implementation of the marketing activity of Dogs Trust through digital channels to key audiences – encouraging engagement and action, and helping people know and love the charity and support our work. Working with the Digital Marketing Manager, this role will lead on day-to-day email marketing, search marketing and digital advertising with an additional focus on digital fundraising.

To apply, please submit your CV and cover letter via our online application form. 

JOB PURPOSE

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious, proactive, team player who can join us a Direct Marketing Manager responsible for Individual Giving.  This role will support offline activities including Direct Mail and Telemarketing, DRTV campaigns and Donor Care activities.  This role will play a key part in the success of our annual fundraising programme.  The individual will be a confident communicator and will have the opportunity to gain a huge amount of experience across multiple channels and fundraising strategies.  If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.

WHO WE ARE AND WHAT WE DO

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection and we want those who work with us to share our values and passion for the cause.

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours.  Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBLITIES  

· Support the Direct Marketing Fundraising Manager on acquisition and retention offline fundraising activities, leading on a number of projects across Direct Mail, Inserts, Door drops, Press advertisements, Telemarking and DRTV;

• Work collaboratively with the Digital Fundraising Manager and Executive to provide an integrated supporter experience across channels;
• Manage campaign development, from creative briefing, through to artwork;
• Manage the production process, developing supplier brief and managing approval stages;
• Work with multiple suppliers and internal stakeholders, to ensure campaign timings and the annual programme are kept to;
• Manage end-of-campaign supplier reviews;
• Manage campaign fulfilment, monitoring response to identify issues and opportunities to improve the donor journey; 
• Support with charity data projects, including mailing file development, data cleansing, and SALESFORCE management;
• Ensure cost effective fundraising, maintaining campaign budgets and spotting opportunities to improve ROIs and reduce spend;
• Scope new fundraising themes, research new content areas, and manage content from the field;
• Support with competitor research and mystery shopping projects;
• Support with qualitative and quantitative donor research;
• Support on the development and launch of the new welcome programme; 
• Support on telemarketing campaigns, manage script approvals, support caller briefing and training and campaign evaluation;
• Participate in training seminars, workshops and skill shares where applicable. 

PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience

• Experience of project managing direct marketing campaigns, preferably within the charity sector;
• Experience of project managing suppliers and campaign scheduling; 
• Experience of writing creative briefs; 

Essential Skills/Knowledge

• Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment;
• Good attention to detail, strong ability to proof-read and pick up inconsistencies;
• Able to demonstrate flexibility and willingness to do what it takes to get the job done; 
• Strong presentation, communication (written and verbal) skills, and interpersonal skills; 
• Excellent stakeholder and relationship management skills 
• Proficient in Microsoft Word, Excel, PowerPoint, Project 

Desirable Skills/Experience

• Experience working across a broad channel mix (Direct Mail and Telemarketing would be advantageous;) 
• Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge.
• Completed an undergraduate degree 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

When applying for this role, please ensure you download a copy of our application from the documents section of our online portal and submit your completed version of this before submitting. 

Digital Marketing Specialist

Do you have the digital advertising expertise and insight, project management and technical skills? Do you want to work within a fast-paced, vibrant and collaborative Communications department? We are looking for a Digital Advertising Specialist to join a friendly team, so if this sounds like you… then we would love to hear from you!

Position: Digital Marketing Specialist (Internal title Digital Advertising Specialist)

Location: Remote and Office-based - Fleet, Hampshire

Salary: £28,100 pa

Hours: 35 hours per week over a flexible working pattern

Benefits: Benefits include enhanced pension scheme with 10% employer contribution, equivalent of 5 normal working weeks' annual leave a year, plus normal bank holidays, Income Protection and Group Life cover on appointment.

Closing Date: 10:00am 13th July 2020

About the Role

The Digital Marketing Specialist will provide management of the digital advertising initiatives. By doing this well, you’ll enable greater reach and engagement with existing and potential sponsors, ultimately releasing even more children from poverty in Jesus’ name.

Responsibilities include:

• Actively maintain and promote the organisations Christian ethos and values.
• Deliver Digital Advertising strategies to meet agreed organisational outcomes.
• Create and deliver effective digital advertising campaigns across the communication landscape.
• Manage relevant partnerships and relationships, internally and externally, to ensure compliance and consistency across digital advertising.
• Content and Technical support for Marketing and Engagement Department.

About You

As Digital Marketing Specialist you will use your excellent understanding of Digital Analytics to enable a greater reach and engagement with existing and potential sponsors. You will be able to use your experience of managing digital advertising initiatives whilst working within a fast past, vibrant, and collaborative Communication department.

To flourish in this role, you'll need:

• Excellent and in-depth knowledge of Digital Advertising and Digital Analytics.
• Attention to detail as well as able to cast a long-term vision. 
• An understanding of data and fundraising regulations. 
• Ability to work across organisation. 
• To understand how to ensure a relevant digital advertising strategy for our audience.
• Excellent IT and technical skills. 
• Good project management skills. 
• Core office/administrative skills. 

Do you feel called to support the mission? Apply now.

You need to be:

• Personally committed to the Christian faith. There’s an occupational requirement for the holder of this role to be a practising Christian, in order to promote the charity’s ethos and help others to experience, explore and express the faith-based motivation of our work. (You can read more about this in the Policy on Posts to be Held by Christians).
• Deeply connected to the charity’s ministry to children.
• Aligned to the organisations cultural attributes.
• A ‘people person’.
• Creative, innovative and flexible.
• A great listener and communicator
• Open to peer feedback.

Please submit your application as soon as possible as the organisation reserves the right to change the closing date of their vacancies. Late applications may be considered.

Please note that the charity can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.

Other roles you may have experience of could include Digital, Digital Advertising, Digital Project Manager, Digital Content, Digital Content Officer, Digital Engagement, Digital Marketing Executive, Digital Marketing Officer, Digital Marketing, Digital Marketing, Digital Communications, Digital Communications Officer, Digital Comms.

Background

Our mission is simple: to get refugees cycling! We are a community of refugees, mechanics, cyclists and volunteers. We collect donations of second-hand bikes, fix them together at our workshop, and then donate them to refugees. We have donated nearly 6,500 bikes to date. A proportion of the bikes that we receive are sold to the public through our online shop and we service bikes to generate income for the charity and ensure our long-term sustainability.

The Bike Project is a charity going through a significant period of growth due to increased demand for our charitable services and sales through our social enterprise. This full time position is required to deliver engaging marketing across platforms, coupled with fundraising campaigns and efforts. We are looking for someone who can help us pursue our charitable mission and sustain our commitment to support refugees throughout the UK.

What it is like to work here

The Bike Project is a fun, interesting and supportive place for you to grow and professionally develop in the charity and social enterprise sectors. The Marketing and Fundraising Executive will report to two individuals: the Fundraising and Retail Manager, and the Marketing Manager. Your role will have a high level of autonomy and you will help shape the future of the organisation.

We particularly encourage applications from women, disabled, and Black, Asian and Minority Ethnic (BAME) candidates, and those who have personal experience of being a refugee. The Bike Project is a Living Wage accredited employer.

Job purpose

Your role will sit between Marketing and Fundraising. By working with the managers of both job functions, you’ll be exposed to some amazing campaigns from start to finish. You will also work closely with other parts of the organisation, including operations. You will work with digital marketing, communications and PR in part of your role, whilst also working closely with fundraising, from supporting stewardship, researching new initiatives, and helping deliver events.

Duties and responsibilities

• Content creation across social, web and email; be comfortable with email
• Create and deliver marketing campaigns when called upon
• Community Management across social community and email
• Research and deliver brand story-telling
• Use analytics to interrogate results and optimise for future campaigns and activity
• Handle sensitive data including beneficiaries’ (service users) data
• Research retail products as and when required, with robust data to be included within findings
• Support donor and fundraiser stewardship journeys
• Assist with the development of our retail and fundraising arms including research and delivery
• Help to deliver fundraising events

Person Specification

• Interested in research, analytics and data
• Strong knowledge of social media platforms and specific communications for these platforms.
• Digitally savvy and willingness to learn new platforms
• Strong interpersonal skills, such as building and fostering relationships
• Excellent communication skills, including over the phone, in person and written
• A natural problem solver, with attention to detail and ability to work under pressure
• Comfortable working autonomously, and is confident to seek out help where appropriate
• Knowledge of the refugee sector in the UK, and experience of working or volunteering for a charitable or non-profit organization.  
• Ability to conduct all duties in a manner that is non-judgmental and respects differences.
• Shares organisational values and is committed to The Bike Project’s mission.

Working conditions

We’re offering a start date of late July 2020 onwards subject to reference checks and a DBS basic disclosure.

The Bike Project is a flexible workplace. Whilst remote working is essential in the current context, a desk space will be provided for the post holder in our office so that they can work from there as and when required once it is re-opened.  Some travel to our other sites may also be required from time to time.

Physical requirements

None.

Direct reports

Volunteers, Fundraisers, Donors.

Application process

If you meet the person specification then please apply with an up to date CV and a cover letter (no longer than one page) that answers the 3 questions below. Please also tell us how you heard about this job opportunity. 

Cover letter questions:

• What attracted you to this role and working in the refugee sector? 
• What will the future of fundraising look like in a post Covid-19 world?
• Tell us about a time when your campaign delivered results on little to no budget. How did you measure success?

The closing date for applications is midnight on 12th July 2020. Interviews will be held in w/c 13th July 2020 and will be held on Zoom.

Web content specialist job - three month contract - interviews 22/23/24th June

Your new company
Local Council

Your new role
We are looking for a senior content professional who can be both strategic and deliver on a web project. The council is looking for a complete overhaul of around 450 pages to making them user-focused, you will be re-purposing, re-vamping and rewriting to optimise the website usage. The organisation has a multiple services they provide and so the content owners will be conscious of what the finish product looks like. The website content is around 10 years old so it may mean stripping of pages.

What you'll need to succeed
We are looking for an experience content professional who has experience delivering website revamps and who has lots of experience with user journeys and UX content. Ideally you will have public sector experience and a background in GDS (government digital service) guidelines when it comes to content. With the content owners having some say in the end product the successful candidate needs to have strong stakeholder management skills and the ability to say no when they need to.

What you'll get in return
A competitive salary and the opportunity to manage an extensive project end to end.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

I am thrilled to be working with a pioneering children's protection charity, as they look to recruit a Digital Officer, to work 3 days a week, on a fixed term contract basis until end April 2021.

The charity are looking for a skilled and dedicated professional to join their innovative media and communications team, where you will report to the Media & Communications Manager and will mentor the Communications Assistant, working closely with all others in the team.

Key responsibilities:

* As the digital expert you will deliver and continually refine the digital component of a major communications project to bring about positive and measurable behavioural change for the charity's mission. You will deliver and continually refine the digital component of the broader media and communications strategy that underpins the charity's strategy.
* The successful candidate will lead on website, organic and paid social media development and evaluation, working at the cutting edge of digital campaigning, managing key day-to-day relationships with PR agencies, government contacts and expert industry support.

Your previous experience:

* A demonstrable track-record in developing and implementing digital strategies that underpin broader communications strategies
* Work experience in social media and digital marketing
* A strongly evidence-based and data-driven approach to digital marketing and integrated communications activities
* Significant experience of monitoring, evaluating and reporting on Google Analytics

Location: Epsom, Surrey - you will be based in the office. (We anticipate that this role may initially be home-based depending on Covid-19 restrictions)

Salary: £21,840 (£36,400 f.t.e)

Benefits: We offer NEST pension, 33 days annual leave including bank holidays (pro rata for part time)

and Benenden Health Cover

To apply please email your CV to [email protected] ASAP , as the charity look to hire quickly. Please note candidates will need to be able to start within 1 months' notice.

I look forward to hearing from you.

Church communication is changing….

We’re looking for a digital communications officer to join a small communications team and help deliver our vision to communities, employees, clergy and new and hard-to-reach audiences.

You’ll be joining us at an exciting time as church communications undergoes a major transformation. Coronavirus pandemic has forced us to embrace online church and engage communities through digital and social media.

You’ll work alongside the Director of Communication and Engagement in managing our digital channels, including website, social media and email marketing platform. You’ll also be able to film and edit short videos on your device.

You’ll be confident at creating engaging content for our digital platforms, including writing short and snappy social media posts as well as writing longer form for website and digital newsletters.  You’ll also create simple infographics and Instagram-able images for campaigns and target audiences

You’ll be confident using Google Analytics and social media analytics to monitor channels, evaluate results and identify improvements. 

If you work well under pressure and thrive in an organisation that is embracing change then we want to hear from you. You’ll be a self-motivated with high standards and focused on customer experience. We’re a close team who work hard and often to tight deadlines so time management and working at fast pace needs to be qualities you embrace.

This is a permanent, full time position and you’ll be working from home until the office in Bridgend, South Wales reopens. This role requires travel across South Wales. Flexible working will be considered.

We welcome applications from Welsh speakers.

About us

This is an exciting time in our diocese, as we embed our vision of Where Faith Matters which aims to transforms lives through faith, education and social justice. We’re looking for someone who is sympathetic to our aims.

We are one of six dioceses in the Church in Wales. Covering much of South Wales, including Cardiff and the South Wales Valleys, we are the most populous of the diocese. We’re also one of the biggest providers of social care so you’ll be passionate about creating inspiring content to transform communities and peoples’ lives.

An opportunity has arisen for a Direct Marketing Officer to join the Individual Giving Team in a maternity cover role at the Motor Neurone Disease Association. This is your chance to join a high performing fundraising department reporting to the Direct Marketing Manager.

About the role

The role is responsible for project managing direct marketing campaigns, to recruit new supporters and maximise fundraising income, as part of our supporter acquisition and development activity. This post also manages our new regular giving product Cure Finders and online hub site.

What are we looking for?

The successful candidate will have experience working with both internal stakeholders, and external creative and print agencies. The ability to create effective communications for a variety of different channels including digital, and a high degree of numeracy and excellent creative writing skills is a must.

Excellent project management skills, the capability to work across multiple projects to tight deadlines, and excellent communication skills are also essential for this role.

Although this post is based in our brand new offices in Northampton, we have also moved to agile working practices so are open to discussion over working hours and home working.

How to apply?

We are reviewing applications as they are received so please don't delay in submitting your application.

We encourage you to submit your CV along with a covering letter so that we can really understand your passion and experience for this role.

If this sounds like the perfect opportunity for you, apply online now.

About Us

The MND Association is going through some exciting changes - embracing agile working, introducing new technology and a recent move to a new, flexible office space.

These changes, together with a high level of trust and performance driven culture, will give staff the freedom and flexibility to work in the best way for them, the Association and, most importantly, people with MND.

The MND Association was founded in 1979. Our mission is to improve care and support for people with MND, their families and carers. We also fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

Important Notices

Please submit your application as soon as possible; due to the high volumes of applications we receive, and we reserve the right to close any adverts before the closing date once we have received sufficient applications.

At the MND Association we are committed to equalities and value diversity. We are working hard to remove perceived and actual barriers to participation by people with and affected by MND, current and future staff and volunteers and stakeholders.

Head of Marketing (Engagement)
Norwich, Norfolk (ideally) but will consider East Anglia and London
Salary: £32,018

About Beat

Beat is the UK’s eating disorder charity. We exist to end the pain and suffering caused by eating disorders. We are a champion, guide and friend to anyone affected, giving individuals experiencing an eating disorder and their loved ones a place where they feel listened to, supported and empowered.

Summary

The aim of this role is to:

Maximise Beat’s ability to identify and engage supporters to achieve a range of objectives, but with particular emphasis on income generation.

Provide technical and creative assets to the Marketing & Income Generation Directorate and to the wider Beat team to support the execution of a variety of marketing projects.

Description

This role is pivotal to making a success of the restructure and turning Beat, fully, into a marketing focused organisation. The post-holder leads the Engagement team, who are at the leading edge of supporter recruitment. Digital marketing will be the main route to reaching new and existing supporters. We are in the process of upgrading our website and becoming more sophisticated in our use of social media. The post-holder will also make an essential contribution to the leadership and strategic direction of the wider team as one of 4 senior fundraisers (with the Director, Head of Partnerships, Head of Supporter Development).

Applications and Information

For an application pack and information on how to apply, please select the apply button shown to be taken to our website. All applications must be on the Beat application form. CVs will not be considered.

If you have difficulty accessing or using this version of the application form or need to apply with a CV, please contact our team before applying. Please note we cannot accept CVs except by prior arrangement.

Shortlisted candidates will be informed by close of business on 8/7/20. Interviews will take place BETWEEN the 9th and 16th JULY by video call (Zoom or Skype).

So, if you’re seeking your next challenge as a Head of Marketing, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Other organisations may call this role Marketing Manager, Head of Charity Marketing, Head of Support Engagement, Head of Communications, Head of Supporter Communications, Head of Digital Marketing, Senior Digital Marketing Manager, Marcomms Manager, or Marketing Communications Manager.

Each year, eight children in an average class leave primary school unable to read well. These children often struggle in school, and beyond. Reading isn’t just about books. It’s about reading a road sign, a safety manual, a birthday card. It’s understanding a job application and the prescription that could help save your life.

When a child can navigate words, they can navigate the world. That’s why we’re helping children develop the reading skills they need to succeed by creating flexible volunteering at the heart of our communities. The Bookmark app matches schools with fully safeguarded, vetted and trained reading volunteers in the local community, at the tap of a button. Each volunteer delivers one-to-one reading sessions for a six-week programme with a child who needs extra help with their reading. For the children who need us, we’re changing their story.

We're looking for a creative, pro-active Head of Marketing and Communications to help us build our volunteer, school and funder community, and to grow the Bookmark brand. You will be part of a small Marketing and Communications team, line managing a Marketing and Communications Officer, and working closely with Bookmark's programme, community and fundraising teams. 

The role is a 12-month maternity cover contract, for 3 days a week. 

JOB DESCRIPTION

Marketing strategy

• Develop and deliver Bookmark’s marketing and communications strategy, to include brand management, marketing communications, digital and social media, and PR
• Evaluate the performance of marketing and communications channels and approaches and implement improvements where needed

Team management

• Line manage a Marketing and Communications Officer, ensuring they are supported and developed

Brand management

• Develop brand assets and act as a 'brand guardian', ensuring the brand guidelines are followed and there is consistency across all marketing and communications

Marketing communications

• Lead on copywriting and production of Bookmark’s marketing and communications materials for current and potential volunteers, partners, donors, schools and other audiences
• Maintain a bank of volunteer, partner and school case studies for use in marketing

Digital and social media

• Manage Bookmark’s digital marketing activity, producing content and maximising the performance of our website and all relevant social media channels

Media & PR

• Develop and deliver a media and PR plan to increase awareness and engagement with key audiences including corporate partners, volunteers and schools
• Ensure spokespeople are trained and supported, and act as a spokesperson when necessary

Events

• Provide event management support for fundraising events, volunteer events and focus groups
• Lead on the engagement of ambassadors for media and events

General duties

• Manage relationships with suppliers such as printers, photographers, designers and agencies
• Manage the marketing and communications budget and report on return on investment
• Other ad hoc duties as appropriate for the charity during our scale-up phase

PERSON SPECIFICATION

Experience

• Proven experience of developing and delivering marketing and / or communications plans
• Experience of developing and delivering PR campaigns, including media relations
• Experience of using website content management systems (Squarespace or similar), email marketing software (MailChimp or similar), social media management tools (Hootsuite or similar) and design programmes (InDesign or similar)
• Experience of commissioning and managing external suppliers and agencies
• 5+ years of experience in a senior marketing and communications role, ideally in the charity or education sectors
• Experience of supportive and effective line management

Skills

• Outstanding verbal and written communication skills
• Skilled copywriter with the ability to communicate messages in a clear and engaging way
• A creative thinker with the ability to work across multiple online and offline channels
• Superb organisational skills with a proven ability to prioritise work to meet deadlines
• Strong interpersonal skills with the ability to build positive relationships and influence others
• Ability to articulate Bookmark’s vision and mission with passion
• Ability to provide advice and support at all levels within the organisation
• Flexible, adaptable, tenacious and enjoys working in a fast-paced growth environment
• Highly self-motivated and able to work autonomously, take initiative and make decisions
• Ability to meet deadlines and targets and adopts a goal-oriented approach to work
• Sound knowledge of GDPR regulations
• Commitment to Bookmark’s core values and strategic direction

We are a small but growing team of self-starters, who care about what we do. We aren't afraid to roll up our sleeves, try new ways of doing things, and support each other so that we can achieve our goals. If that sounds like you and you share our vision and values, we'd love to hear from you.

Bookmark is committed to safeguarding and promoting the well-being and welfare of children and requires everyone associated with the charity, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including references from past employers and Disclosure and Barring Service checks. Bookmark is an equal opportunities employer and we welcome applications from all sections of society and communities we operate in.

To apply, please submit your CV and a cover letter by midnight on Friday 10th July.

We're looking for a Digital Communications Officer who wants to develop their content and digital marketing skills within the charity sector.

• Ewell, Surrey with some homeworking
• 6 months fixed term contract, full time
• £27k per annum + Competitive Benefits

A little bit about the role...

We are looking for a Digital Communications Officer who wants to develop their skills to create great content for our digital channels. The right candidate will help us support more people and encourage supporters to fundraise or volunteer for us.

This role will primarily involve content writing and moderation of content on our website, as well as supporting our email marketing so that we can provide our site’s users with great supporter journeys. You’ll also provide reporting for the website, so that we can continually improve content for our web users.

You’ll have experience of writing content for a range of different audiences, so people can find the support they need, or be inspired to donate, volunteer or campaign for us. You should also be familiar with digital reporting, so you can assess how successful our content is, and have worked with content management systems.

You’ll also know your way around Google Analytics, and have some experience using email marketing platforms.

You’ll have the support of a team of five with skills in all things digital, from web and search to video and social, and we offer training to staff too.

If the prospect of joining a well-respected and highly regarded national brand appeals to you please read the attached job description as set out below.

About Samaritans

At Samaritans, our vision is that fewer people die by suicide. We believe it is preventable and that by working together we can give people the support they need before they reach crisis point. We are one of the most trusted charities in the UK and ROI, and we answer a call for help every six seconds. We have around 175 staff and more than 20,000 volunteers based across 201 branches giving emotional support 24 hours a day, 7 days a week. We don’t just hear you, we listen.

To apply

Interested candidates should submit their CV and a covering letter outlining their motivations for applying and how they meet each of role criteria as set out in the JD no later than 9.00 am on Monday 6th July 2020.

Department: Communications and Engagement

Hours per week: 36.25 - open to discussions on flexible and part-time work

Interview date: week of 13 July

Contract Duration: 31/03/2021 - with possibility of extension

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

About us

It’s a really exciting time to be joining Citizens Advice. We’re working toward an ambitious vision, the Future of Advice, so we can help more people across a range of new and existing channels. Last year our website had 34.5 million visits and we helped 2.8 million people in person, by phone, email or web chat. We’re dedicated to finding innovative ways of solving people’s problems through digital content and services.

The arrival of Covid-19 has only made meeting our ambitions more urgent and important. Virtually overnight our service has shifted the way it delivers advice and guidance to millions of people across England and Wales. As the economic and social impact of the pandemic continue, Citizens Advice will be at the forefront of helping people navigate uncertainties. 

The role

This is a new role within the Communications and Engagement team, which sits at the heart of Citizens Advice. Reporting to the Director of Communications and Engagement, the Brand and Marketing Manager will be joining a high performing team responsible for engaging key audiences including 30,000 staff and volunteers and the general public with our work, using a range of channels across digital, events and print. This role will lead a team of 5 who work across digital communications and visual design, and lead important work on developing a clearer organisational brand and marketing strategy. 

We’re looking for a team leader with a strong background in brand strategy, digital communications and marketing, with exceptional judgement and excellent stakeholder management. You’ll be confident and comfortable working across a large organisation, and able to work collaboratively in a fast paced and creative team.

This is a pivotal role in one of the country’s most important organisations. As we ensure that people across England and Wales get the support they need at such a critical time, you’ll play an important part in helping the organisation innovate and deliver the best service for the people who come to us for help.

We are looking to recruit a dynamic, motivated and enthusiastic member of our team to support voluntary and community groups to explore opportunities to deliver some of their services digitally and to work with other agencies to support users of services to access these digitally.

This is a new project and we are looking for a self-starter who can work creatively with confidence under their own initiative and is committed to reducing social and digital exclusion.  Candidates should have an up to date knowledge of ‘all things digital’ including social media platforms, website content systems, video and Microsoft packages and an understanding of how voluntary groups operate would be an advantage.

Closing date for applications: 6th July 2020

Teignbridge CVS is working towards being an equal opportunities employer.