Individual Giving and Digital Fundraiser 

Main Purpose of the Role

We’re looking for an experienced, creative Individual Giving and Digital Fundraiser to join our growing team and lead on the development of digital fundraising to help us achieve our ambitions to grow and scale our work.

In Summer 2019 we published our new Five-Year Strategy for 2020/21 to 2024/25.  This outlined our aim of growing from six projects to twelve by the end of the five years while increasing the number of families we support from 1,400 to 5,000 and growing our income to £1.5 million by 2025. To do this we need to diversify our fundraising mix and we plan to do that by growing our income from individuals and corporates.

As our Individual Giving and Digital Fundraiser, you will increase levels of engagement, loyalty and financial support from existing supporters for ARC’s work, finding creative ways to engage and steward them, as well as driving the recruitment of new donors. You will contribute to ARC’s strategic goal to increase annual fundraising income to £1.5m by 2025.

The post holder will be a part of our relatively new Fundraising and Communications Team and report to the Senior Fundraising and Communications Manager.

The post can either be home-based or if preferred from our Brighton office where a number of key staff are based and where the charity’s main office is located. Currently all staff are working remotely. Occasional travel may be required to our projects in London, Liverpool, Barnsley or Glasgow.

The post holder must be comfortable working in collaboration with a small team, partners and stakeholders and have great communication and relationship management skills. A structured approach to work and attention to detail will be essential to help support the growth of the charity over the coming years.

About Alexandra Rose Charity

Since 2014 Alexandra Rose Charity (ARC) has pioneered the use of financial incentives to improve access to healthy food and combat food poverty through the development of the Rose Vouchers for Fruit & Veg Project. The Project has grown from two small pilots in London with 45 families, to support over 2,000 families every week in seven areas across the UK – four London Boroughs, Barnsley, Liverpool and our newest project in Glasgow. 

We want our organisation to reflect the diversity of the communities we work in and we welcome applications from people from all backgrounds. ​

Please upload your CV and covering letter (no more than two sides of A4) outlining your suitability for the role based on the Job Description and Person Specification in the attached document. 

Digital Marketing Delivery Manager

Grade: P2

Salary: circa £38,000 - £41,000

Location: Stratford (expect significant home-working to begin with)

Working Pattern: Full-time (flexible working considered)

The Digital Delivery team are a central team of digital marketing experts that sits within the wider Fundraising & Marketing directorate. This is a newly formed team bringing together content, SEO, UX, social and analytics experts for the first time. We work collaboratively with the marketing, planning and technology teams to deliver the best possible end to end user experience for our different audiences in support of our ambition to increase cancer survival rates to 3 in 4 people by 2034.

We're looking for a Digital Marketing Delivery Manager to join our team. In this exciting new role, you will deliver key projects helping to drive a continuous programme of testing and improvement across our marketing channels. You'll have significant cross channel marketing expertise and experience of managing digital projects. You'll be a confident and effective communicator and we'd love you to have a passion for our cause.

Key Accountabilities:

• Drive a programme of continuous improvement across marketing, working with teams to deliver innovative digital solutions that meet business and audience needs

• Lead a team of three digital marketing experts specialising in SEO, digital engagement and web analytics to support the effective delivery of marketing campaigns and activity, ensuring these are set up for maximum impact

• Support marketers across the department to?grow?confidence?in their knowledge and?in the?practical application of digital skills, technologies?and techniques, delivering best practice training where required

• Collaborate with Technology stakeholders across Fundraising & Marketing to develop a strong network of digital experts who can support marketing in key digital areas

• Manage our agencies to?ensure they are delivering what is needed to transform our digital marketing, identifying new agencies and partners?to push us forwards?where required?

• Work with?marketing?performance, channel experts?and?Insight to ensure effective?on-going?measurement?of all digital marketing activity??

• Look externally for digital trends, sharing this knowledge internally and setting best practice standards for digital marketing at CRUK?

• Ensure?equality and diversity is celebrated and considered as part of all decisions taken??

Key Technical Skills, Knowledge, Experience and Behaviours:

Minimum Criteria:

• Significant experience of managing digital projects, with working knowledge of digital tools and technologies?

• Significant understanding of digital end-to-end supporter journeys and the role of different digital marketing channels in fully integrated campaigns, including PPC, Display and Social

• Good understanding of SEO and digital content, UX principles and web analytics??

• Relevant experience of working with agencies and suppliers on digital programmes of work?

• Relevant experience of measuring digital activity, including?attribution?modelling and tools?

• Ability to build collaborative relationships and influence stakeholders at all levels

Ideally, you'll also have a mix of the below experience as well:

• Champions the supporter and the delivery of relevant, engaging?digital?communications and excellent supporter experiences??

• A flexible approach to adapt to changing priorities???

• A confident and effective communicator, including in difficult situations?

• A professional marketing qualification, such as Institute of Digital Marketing or Chartered Institute of Marketing, or equivalent experience.?

To view the view role profile and to see our benefits, please take a look at our Candidate Pack

This is an exciting new role with IPA, UK's leading organisation delivering employee engagement, partnership, and employee voice in the workplace. We work with organisations to help managers and employees develop new ways of working, based on trust and collaboration, that deliver good places to work, improved employee wellbeing and better organisational outcomes. This is an opportunity to raise awareness of our research and the training and consultancy services we provide.

We are looking for a UK-based person with confidence to work autonomously and demonstrable experience of:

• Digital marketing and B2B marketing experience.
• Google Ads and managing campaigns to deliver the optimum ROI.
• Social Media: familiar with devising social media campaigns across multiple channels, including LinkedIn, building custom audiences and delivering results.
• Confidence in communicating with customers.
• Sound written and spoken English.
• Working knowledge of GDPR regulations.

You will have responsibility for:

• Developing and implementing digital marketing campaigns - working with the IPA team
• Maintaining the IPA website and search engine optimisation.
• Developing IPA networks and special interest groups.
• Working with Head of Research and Policy on sending our monthly eBulletin.
• Engaging with IPA’s B2B audience — owning and delivering a range of online (and offline) events and social media.
• Providing regular reports on marketing activity and insights into trends.
• Managing and helping to create a library of marketing collateral — case studies, white papers, product sheets, website pages etc.

IPA recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds. 

Please apply with your CV and a covering letter.

We are excited to be working with a well-known children’s charity. They are looking for an experienced Digital Marketing Manager to join their team.

 

This role requires you to manage the creation, commissioning, publishing, and distribution of marketing content across the organisation’s media channel including Display, SEO, Email and Paid Social Media, to help meet business objectives. You will be expected to help in the creation of content whilst also helping to ensure the attainment of marketing objectives.

The successful candidate will need:

• Proven management skills in a large, not-for-profit or charity sector organisation with demonstrable ability to motivate a team
• Experience in using digital content management system for an established brand
• Experienced in using Google analytics, Dotmailer, Google Tag Manager, Google Grant, Data Studio or Tablo, and salesforce integration.
• Experience in overseeing paid online, email and social media campaigns.

Closing Date: ASAP

Salary: £38,000

If you would like to have an informal discussion, please call me on 020 30 062787or email [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we are experts in charity recruitment and excel at matching fundraisers to charity jobs. We take a relationship-led approach to recruitment, working ethically and supporting people to find their perfect fundraising jobs.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

Our Search

We’re looking for an experienced digital marketeer with managerial experience who can come on board for an interim period of 2 – 3 months, whilst we recruit a permanent ‘Digital Marketing Manager’; you may actually wish apply for role itself, what a great opportunity for you pitch your credentials.

Reporting into the ‘Head of Engagement’ you will need to hit the ground running across a breadth of digital channels for two of our core brands/services: FamilyCarersNet and the pod™ (app).

Role Responsibilities

It’s an all encompassing role whereby you will be required to take the lead internally and with external stakeholders, with the freedom to develop new initiatives and ground-breaking ideas.

This a fantastic opportunity for you to shine, show your credentials and ability to deliver highly impactful outcomes through the use of digital. 

The role will include:

• Devising and implementing digital and social media marketing plans
• Website & social media management
• Display ads on our own website and app (built & managed in-house)
• Google Analytics & Tag Manager, SEMrush, Moz, Hotjar, Social listening
• Writing copy & co-creating content
• Understanding and optimising user-journeys, experience and behaviours
• Planning and implementing strategies for growing audience engagement and traffic
• Undertaking online market research
• Providing impact reports to Management Team and external stakeholders

What you tell your friends and family you do (gliding like a swan above the water)

“I manage the digital marketing activity for the biggest online community in the UK for 13million unpaid carers, from our website through to the pod, the social media app we created.  It’s great working with local and national charities, as well as the NHS and national brands that truly care and get it.”

What you will really be doing (fast paced like a duck below the water)

“Having multiple conversations with your team, national charity partners and influencers, whilst checking this month’s KPIs are achieved, in the middle of overseeing the creation of our next Quick Food Video broadcast, after you’ve quickly responded to a client’s email requesting updates to their website – all before you have a Teams meeting with the Head of Engagement” – and that’s just on a Tuesday!

Experience and Expertise

You may not have experience across every digital channel and platform or aspect, but you will understand it and have a solid grasp of current trends, plus experience of leading and delivering projects, campaigns and new initiatives. 

Confidence, passion, drive, commitment, good communication and people skills will of course be needed.

Culture

FamilyCarersNet, the pod™ and Y&7 are innovative and unique in this sector, constantly pushing boundaries and driving things forward. We believe everything is possible and always want to improve.

Our culture is one where people are relaxed, enjoy themselves, have the opportunity to exceed and excel, are challenged, encouraged to break boundaries, identify the new and be part of a team delivering damn good work. We’re very passionate about what we do. Our commitment and drive is unerring.

We don’t ask people to conform to a strict or specific way. We are all different, individual and unique. We like this and want people to stay like it. It’s what makes us who we are. But being polite, respectful, well mannered and professional is the conduct we ask and expect of everyone.

Values & Virtues

They are what we believe in, have at the heart of how we are and the way we do things.

• Be Open for building relationships
• Be Inspirational for leading and enthusing others
• Be Passionate for caring about people
• Be Ambitious for success
• Be Conscientious for delivering positive impact

For You

If you’re ready for something new, different, to push boundaries where you can take ownership and responsibility for leading the digital activities of a growing and thriving social business, whose cause is about helping people, then it’s likely this role and our culture is a fit for you. 

We want like-minded people to be part of, contribute to and rewarded for their involvement in the success of FamilyCarersNet, the pod™ and Y&7.

Digital Marketing Lead
Location: Islington, London, EC1V (due to coronavirus the role will be based at home until the London office reopens)
Salary: £30,400 to £32,100 per annum inclusive
Hours: 35 hours per week
Closing date: Monday 26 April at 10am
Interview date: To be confirmed

This is a permanent role.

We are looking for a Digital Marketing Lead to join our ambitious and growing type 1 charity, JDRF, as part of the national marketing team. Like nearly every charity, Covid has had a significant impact on how we raise money and reach supporters.  You will be a crucial member of the team, using your digital and marketing skills to create innovative campaigns to raise our profile, recruit more supporters and boost donations in these changing times.

JDRF is an organisation with a clear mission – to help people affected by type 1 to live well and ultimately, find a cure for type 1 diabetes.  This clarity creates a dynamic and collaborative place to work. We are a leader within a global network of affiliate charities who also tirelessly strive to fulfil this mission. As a digital marketing professional with previous charity experience in a fundraising environment, you will be at the forefront of driving income generation, building awareness of the work we do and the life-changing impact of type 1 diabetes.

You will be driven by insight and able to use a wide range of communications channels to reach your audiences. You will be curious and innovative, constantly looking to improve your skills and adopt new approaches.

You’ll have previous experience of:

• Working for a charity within a fundraising environment
• Planning, producing and evaluating integrated marketing and communications campaigns to support fundraising and brand awareness activity
• Knowledge of email and organic/paid for social media marketing, with a strong interest in digital trends
• Managing both internal and external stakeholders and strong relationship building
• Producing content and copy for multiple communications channels
• Leading the production of our supporter-facing magazine or similar
• Managing creative and digital agencies
• Budget management at campaign level

You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1. Based remotely for now, there will be potential to return to the London (Angel) office in a flexible manner later this year

To view the job description please click download. 

To apply for the role please complete the form below.

As an employer we offer:

• Flexible working and will consider compressed hours
• Generous annual leave entitlement – 25 days and bank holidays
• Health cash plan
• Season ticket and cycle loan
• Pension scheme

JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.

‘JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.’ 

We are pleased to be partnering exclusively with Mental Health First Aid (MHFA) England to recruit a Digital Marketing Lead. This is a brand-new role for the business and will work closely with the Head of Brand & Marketing to drive the implementation of a Digital First approach within the business.  The Digital Marketing Lead will provide guidance and direction for all things digital, including campaigns and paid advertisements with responsibility for boosting lead generation for MHFA.  This position would suit someone with a strong commercial mindset, purpose driven, lead generation experience and a fantastic knowledge of the digital landscape and how it integrates with other areas of the business.

Key responsibilities:

• Design & deliver a Digital First lead generation and brand engagement marketing strategy across all digital channels
• Responsible for the content planning & channel use, with a large focus on paid channels (paid search, paid social, display affiliate & re-targeting)
• Plan, manage and monitor the digital customer journey across all channels, ensuring content is diverse, inclusive and accessible
• Provide regular data & insight around digital channel performance
• Work collaboratively with Marketing & Content team and UX Consultant to deliver a fully-integrated digital strategy with the customer at heart
• Provide digital insight to senior stakeholders within MHFA England

Person specification:

• Previous experience in a digital marketing role, both designing and delivering digital campaigns
• A strong understanding of paid digital campaigns and lead generation strategies
• Ability to monitor and translate digital analytics into actionable insight
• Comfortable working in a small, flexible and collaborative team environment
• Excellent communicator and ability to relay technical information to non-technical stakeholders
• Commercial mindset
• Purpose driven

The role is a permanent position, offering fully-flexible working.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Place2Be is the leading children's mental health charity providing in-school support and expert professional development to improve the emotional wellbeing of children and young people, families, teachers and school staff. Place2Be provides mental health support and training for over 600 primary and secondary schools, reaching a total school population of over 350,000 pupils.
 

About The Role

FTC for 1 Year with potential to extend/become permanent
Hours: 35hrs p/w
Days: Monday- Friday
Location: London, EC1V 4LW

This is an exciting time for Place2Be as we raise our profile across a range of audiences. The Digital Manager plays a vital role within the Communications Team.

As the Digital Manager, you will be reporting to the Head of Digital and be responsible for managing Place2Be’s external facing digital activity across various platforms. Furthermore, you will be proficient in Google Analytics and provide regular reports to the Executive Committee. This role will also be overseeing our websites and intranet to meet business and user needs.

Within this role, you will be responsible for assisting the delivery of external communications for various departments including an ambitious email marketing programme.

Excellent writing skills and attention to detail; Understanding of digital development processes and principles, particularly in relation to UX are all essential.

The successful candidate will have:
 

• Strong project management (ideally agile) and organisational skills
• Understanding of digital development processes and principles, particularly in relation to UX
• Experience in email marketing software
• Solid email marketing skills
• Proactive, outcome-focused and able to work to tight deadlines in a busy working environment
• Proven track record of engaging and growing audiences across multiple platforms
• demonstration of initiative and confidence in collaborative team work
• excellent communication skills and demonstrate attention to detail
• experience and feel comfortable within a fluid and fast paced environment

Interview dates: W/C 10th May 2021 ZOOM Video Interview

In return we offer you a range of fantastic benefits including:

• Enhanced Annual Leave entitlement
• Robust Learning and Development Programme
• Contributory Pension Scheme
• Life Assurance, 4x Annual Salary
• Employee Assistance Programme
• Mobile Phone Discounts (EE Network)
• Cycle purchase and season ticket loan schemes
• Extended Maternity/Paternity Pay

If you share our core values of perseverance, integrity, compassion and creativity and have the counselling skills and patience to support some of the UK’s most vulnerable young people and families, we would love you to join us. It’s sensitive and demanding work – but hugely rewarding and fulfilling - you will be helping to give young people a brighter future.
 
To APPLY or view/download the full Job Description and Person Specification, please visit our website for further details.

Email Marketing Manager - Up To £35,000 - Greater London

Are you a superstar Email Marketing/CRM Exec ready to step and join an amazing company? We have your next job!

THE COMPANY
Our client works with schools in the UK and abroad to provide vocational training and work experience events for 12-18 year olds. They give young people the knowledge, experience and networks to help them succeed. Never has their work been so important. This company is young, dynamic, supportive and fun. They are growing at an incredible rate and they really reward their team. If you're looking for a company where you can learn and grow, this is the place for you.

THE ROLE
As Email Marketing Manager, you will:
- Design and implement stunning email marketing campaigns
- Create automated workflows for customer journeys from sign up to conversion
- Create segmentation strategies for data input
- Analyse campaign performance and optimisations, track email campaign metrics (delivery, open, click-through rates, abandoned carts)
- A/B test all aspects of campaigns for optimum CTR
- Conduct reporting and high-level analysis of all campaigns
- Writing and implementing email marketing strategy (B2C and B2B2C)

YOU
The successful Email Marketing Manager:
- Proven experience working with large databases
- Proven experience creating automated workflows, A/B testing emails and using data to improve email campaigns
- Proven knowledge of technical side of email marketing including use of email marketing tools as well as best practices
- High-level understanding/a proven experience of Mailchimp or Klayvio
- working experience in digital marketing, ideally in the education industry
- Demonstrable experience leading or helping to email campaigns both B2C and B2B2C
- Experience with A/B and multivariate experiments
- HTML and other coding language to improve templates
- Experience with design software (Canva/Adobe suite)

If this sounds like you, please get in touch today.

Email Marketing Manager - Up To £35,000 - Greater London

The Marketing and Partnerships Manager (MPM) will play a key role in this 12-month project to increase adult visitors both onsite and online, encouraging uptake in our learning, special interest and visitor programmes. 

The National Holocaust Centre and Museum

Job Title – Marketing and Partnerships Manager

Contract: - Fixed Term Contract – 12 months

Hours: 37 hours per week

Start date:  To be agreed

Salary: 25K-28K per annum dependent on experience

Annual Leave: 25 days plus 8 Bank Holidays per annum

Reports to:  Director of Operations

Location:  The National Holocaust Centre & Museum, Laxton, Nottinghamshire NG22 0PA.

We are a Covid safe site and are operating within government guidelines which includes working from home. Working arrangements are being kept under review.

Job Purpose and requirements:

We are looking for a passionate and enthusiastic person to take a critical role in increasing our reach, driving footfall, promoting our unique offer and ensuring our non-school programming is audience focused. You will take the lead in developing and implementing high impact, cost effective, integrated marketing strategies that deliver against targets to increase footfall, engagement and income. You will develop key relationships with external stakeholders including tourism networks, local visitor attractions, heritage organisations and local media. You will also build on and develop relationships with faith organisations and special interest groups with the aim of building our numbers of group visitors. You will raise awareness and develop relationships with high profile local organisations such as football clubs and other museum / heritage / cultural arts organisations, identifying any partnership, fundraising or cross-promotional opportunities for sharing with curatorial, education and fundraising colleagues.

The Marketing and Partnerships Manager (MPM) will play a key role in this 12-month project to increase adult visitors both onsite and online, encouraging uptake in our learning, special interest and visitor programmes. 

Key accountabilities will include:

• Visitor Numbers and Mix - including group bookings.
• Quantity and level of engagement through all online and offline channels.
• Generating sector intelligence on satisfaction from which to drive strategic decisions.
• Development of community, local and regional networks including the media.
• New community partnerships / collaborations. At least 1 major new partnership.

Main responsibilities

• Actively encouraging and strengthening links with a range of community groups, encouraging their participation in projects and events.
• Identifying and creating content and/or distribution partnerships with local, regional and national partners.
• Cultivating more frequent and higher value partnerships with East Midlands media outlets.
• Contributing to the growth of visitors/audiences on a local, regional and national level.
• Executing marketing communications initiatives across print, digital and broadcast (in collaboration with our Digital Content team)
• Promoting and championing NHCM’s creative and learning programmes to a range of non-school audiences and stakeholders.
• Promoting NHCM’s offer through attendance at events and networking groups.
• Consulting with audiences and groups to better understand how NHCM can cater to group needs.
• Work collaboratively with the wider NHCM team to make best use of resources to deliver an excellent visitor experience.

Knowledge and Skills

• Education to degree level or with relevant professional qualifications or demonstrable relevant experience.
• Understanding of the not-for-profit sector, preferably within the heritage sector.
• Knowledge and understanding of the Holocaust (desirable).
• Proactive and resourceful, eager to learn and think out-of-the-box.
• Customer focused with the ability to understand customer needs and develop ideas to translate these into engaging online and/or physical activities.
• Ability to represent an organisation clearly and compellingly to different audiences.
• Naturally warm and enthusiastic, you will possess excellent networking, communication and presentation skills.
• Results driven, you will be the sort of person who is flexible, able to work independently but also enjoys a collaborative working style.
• Quick to pick things up and are able to see the bigger picture, with commerciality in mind.

Experience

• Minimum of 3 years’ experience in a marketing or partnerships role.
• Experience in the tourism industry, cultural or heritage attractions, museum or adult learning sectors.
• Managing own workload, effectively prioritising tasks and meeting deadlines.
• Experience of developing and managing relationships with external stakeholders.
• Creativity and flair.
• Flexibility, positivity and enthusiasm.

Download the job description to see the person specification and find out more about us.

Closing date: Sunday 9th May 2021

Fair4All Finance is here to increase the financial resilience and wellbeing of people in vulnerable circumstances. We deliberately talk about vulnerable circumstances and not vulnerable people. That’s because it’s circumstances that create vulnerability, not people.

The Covid-19 crisis is a stark reminder that none of us are far away from the life events or health problems that can create financial vulnerability.

It’s time for transforming the financial services system to ensure it serves all people, whatever their situation.

About this exciting opportunity 

This is a unique opportunity for a digital innovations lead who wants to apply their digital experience and innovative mindset to help transform the way financial services serve people in vulnerable circumstances in the UK.

This role will draw on your commercial acumen and digital savvy to help organisations (initially in the community finance sector) to better equip themselves in serving people in vulnerable circumstances through enhanced digital customer journeys, smart decisioning and use of alternative data, and efficient operations built on modern and flexible technologies.

What we are looking for

We’re looking for someone with an entrepreneurial mindset, who is organised and driven to deliver, who shares our passion to improve people’s lives. You will have strong analytical and consulting skills with experience in architecting, designing or developing digital solutions.

As we are now growing the scale and capability of the team to drive digital innovations and investments, we are looking for someone who wants to work closely with a senior member of the team, keen to further develop their career in a fast-moving high-profile role, applying their digital experience and innovative mindset to help transform the way financial services serve people in vulnerable circumstances in the UK.

What you'll be doing

Centre of expertise 60%

• Shaping the digital strategy at a community financesector level, influencing key decision makers at a policy and practical level in the application of technology and use of data and assisting the sector in adoption of modern technologies as suppliers move to open architectures and SaaS solutions 
• Working with others to co-create innovative solutions to address the findings of the market report
• Leading the delivery of specific modules of the a technology toolkit to communicate best practice in the digital and technology to a wide number of organisations (e.g. on cyber security, supplier selection, programme delivery) and supporting others

Investment identification and due diligence 15%

• Help to identify opportunities to transform the way technology is used by the community finance sector through strategic investments, including equity investments and incubation

• Supporting the Head of Technology in performing technology due diligence on community finance lenders and / or technology organisations in which we are evaluating investment opportunities

Technology interventions 15%

• Responding to specific requests for consulting support to organisations requiring independent review of their digital strategy and programmes or assistance in adoption of new technologies
• Writing reports summarising the output from our intervention and recommendations

Person specification

• have experience related towith the practical application of business technology or digital solutions ideally as a consultant, architect, designer or developer of business software
• have a passion for applying innovative technology to help to solve a pressing social issue
• evidence an entrepreneurial mindset and ability to develop innovative solutions
• have a good understanding and passion for staying up-to-date with cutting edge technology evolution and innovations
• be comfortable challenging the status quo and energised by designing solutions 
• be able to deal with complexity and uncertainty and work under your own initiative 
• be keen to adopt innovative and creative approaches to problem solving with multiple stakeholders

What do our future aspirations look like

By 2026 we’d like to see customers in vulnerable circumstances increasingly provided with products and services tailored to their needs, both from an affordable credit point of view and with appropriate savings and insurance products and services widely available too. 

We recognise our plans will need to be flexible as we all respond to the rapidly changing world around us and we know it’s going to be an interesting and challenging journey. We’d love to work with you as we build on what works well, surface gaps and innovate together to transform the system.

Making an application 

The team are home working due to Covid-19; when government rules allow, this role-holder will be expected to spend regular time in the London office and at client meetings. All applicants must have an existing Right to Work in the UK. 

After the job advert closes, your answers will go through a sift process: randomising and anonymising answers to take out individual information that could add biases into hiring decisions. This enables application reviewers to review each answer objectively. People scoring the applications will not have seen your CV at this stage of the process so please try your best to answer questions with specific examples and without simply rephrasing your CV, which they will review later in the recruitment process. 

All Fair4All Finance team members are currently working from home. We will be as flexible as possible in light of any COVID-19 priorities and challenges which you may be facing. 

Fair4All Finance is committed to being a diverse organisation that is truly representative of the people and communities we serve. We are an equal opportunities employer with an inclusive environment where different experiences, expertise and perspectives are valued, where everyone is encouraged to grow and develop and all team members can contribute to their fullest potential.

Applications are welcome from people of any age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. We are determined to ensure that all team members and applicants receive fair and equitable treatment or are not disadvantaged by any inappropriate conditions or requirements being placed on them. 

Flexible working available. We are open to a wide range of locations and working patterns, please ask.  We have a Central London office where we’ll need you to be at least once a month.

About the Centre

We are the UK’s national body for wellbeing evidence and practice aiming to improve wellbeing in the UK through the use of evidence. The Centre is an independent collaborative organisation working to understand what governments, business, communities and people can do to improve wellbeing using research, data, professional experience and trying things out. 

• Our vision is of a future where the wellbeing of people and communities improves year on year and wellbeing inequalities are reduced. We believe that improving wellbeing is the ultimate objective of policy and community action.
• Our mission is to develop and share robust, accessible and useful evidence that governments, businesses, communities and people use to improve wellbeing across the UK.

Our approach is independent, evidence based, collaborative, practical, open and iterative.

About the role

We are looking for a values-driven communications leader and expert with a track record of developing and delivering communications strategies that make an impact. You’ll be motivated to join the Centre's mission to protect and improve wellbeing through better, evidence-informed policy and practice. 

You’ll be managing a communications officer, and a number of freelancers who we work closely with to create awesome publications, digital products, and drive digital and media dissemination.The communications team is closely integrated with our evidence, implementation, and governance teams.

Top priorities

1. Help us get louder about our impact. To enhance the impact of our major campaigns and social change projects through securing national and regional broadcast and print coverage, integrating digital mobilisation and social media into campaign strategy.
2. Delivering high quality publications and products. To drive a step change in engagement through our weekly blog, research findings, social media, online learning, videos, digital hub, and so on to target audiences across public, private, and voluntary sectors.

Main responsibilities

Leadership and strategy

• Contribute to the development and delivery of strategy and priorities as a member of the senior leadership team.
• Lead the design and delivery of a communications strategy for internal and external audiences that delivers on mission and priorities.
• Strong understanding of collaboration and stakeholder engagement. 

Identity and message

• Manage a compelling organisation identity and narrative, driven by an understanding of audience needs.
• Embed this identity and related messages and voices into communication with all partners including through press, website, and internal communications.
• Collaborate across the Centre on design and delivery of a high-quality communication strategy to engage target audiences for effective knowledge use.

Impact

• Support the evidence and implementation teams from start to finish to lead on communications planning, product management, and dissemination of a range of outputs for different Centre audiences.
• Enable, through the team, the delivery of high-quality communications support for dissemination and engagement activities including press, social media, creative content and digital mobilisation.
• Lead on the Centre’s learning, testing, and adapting communication processes, products, and channels in response to user analytics.

Project, finance, people management and teamwork 

• Confident product and project management skills across a shifting portfolio of activities. 
• Manage the communications budget and contribute to Centre business planning and monitoring.
• Line management and management of freelancers.
• Ability to work as part of a team and as a senior leader within it.

Person specification

Experience

• Experience of communications areas including press and media, internal engagement, campaign and influencing, digital, public affairs, brand and reputation management.
• At least five years in a senior communications position developing and delivering communications strategy with impact and demonstrable results.
• Experience of working in a fast-paced environment, juggling competing demands.
• It is desirable that you have experience leading a communications function or team, especially in a small team with big impact.

Skills and knowledge

• Excellent communication and interpersonal skills.
• Experience managing a website, ideally on a WordPress platform.
• Experience using digital analytics to understand and improve experience for users, e.g. Google analytics.
• Excellent time and project management skills.
• Ability to develop impactful and accurate messaging and narratives from different types of research.
• Knowledge of digital platforms and how they relate to engagement and outreach.
• At least a basic understanding of creative tools, such as Adobe CC.

Values

• A strong desire for evidence-informed change to value wellbeing as a policy and practice outcome.
• Appetite for both strategic leadership and some hands-on delivery.
• Respect for a wide diversity of people, approaches, and perspectives.
• A strong team leader, adaptable and flexible in approach.
• Self-motivated and accountable.

The Bureau works with the belief that all members of the community will have both support needs of their own and the capacity to support others at various times in their lives – in some cases simultaneously. It is our mission to identify and link together community needs and solutions to enable people to live independently and improve the quality of life for local communities.

The Bureau will be working within the community to build on existing partnership work of Action Together, PC Refurb and The Bureau on Digital Wellbeing. This work has been piloted for the last 12 months and this is an exciting opportunity to get in at the delivery phase of this project.

Tameside and Glossop’s Digital Wellbeing Programme is split into two delivery projects; first being access to digital devices and increased digital skills funded by the CCG and delivered by PCRefurb, the second being access to digital healthcare apps also funded by the CCG and delivered by The Bureau. These two elements are interdependent, and it is essential that they work together as one programme, and therefore we see PCRefurb as a key delivery partner along with Action Together.

The successful candidate will bring together a team of skilled volunteers to support people to gain access to health-related digital apps, to make accessing health information easier for all, including those who are generally hard to reach or digitally excluded.

Digital health and wellbeing sessions will be delivered, including 1-2-1, group sessions and drop-ins, with the aim of increasing general digital confidence, increasing uptake of digital apps to self-manage health and create pathways to access digital services.

The successful candidate will build, maintain and expand partnerships, both new and existing, while bringing together knowledge from partners and putting this into action.

The Aga Khan Foundation UK, one of the world’s leading international development organisations, is looking to strengthen its communications, events, and outreach activities to ensure more of AKF’s key audiences engage with us in more ways than ever before. As such, AKF(UK) is looking to hire a creative and highly organised communications and events professional to help support these efforts.

The Events & Communications Officer will work with the Head of Communications to develop a variety of communications materials and deliver an exciting series of online and in-person events to engage and inform existing and new audiences about the work of the Aga Khan Foundation and broader Aga Khan Development Network (AKDN). The person in this role is expected to have experience of managing online and in-person events and developing visually engaging communications materials.

KEY RESPONSIBILITIES:

• Create visually engaging social media content about the work of AKF and AKDN for multiple platforms including Facebook, Twitter, Instagram and LinkedIn using a variety of different tools such as Adobe Photoshop and Illustrator and Canva.

• < > news articles and blogs for the AKF(UK) website about the work of AKF, including ‘human interest stories’, to bring our impact to life.

  Solicit programme updates and impact stories from the 15 countries that AKF works in and copy edit articles to a high standard before publishing on the AKF UK website.

• Develop social media strategies and campaigns for major programmes.

• Develop and manage a digital content calendar.

• < >e AKF’s social media dashboard (Falcon) to schedule posts and ensure there is a steady stream of content across platforms.

  Keep track of relevant ‘World Days’ and plan content around these to reach new audiences.

• Develop strong relationships with partner organisations who can help amplify the reach of AKF’s digital content.

• Manage the AKF(UK) website to ensure information is current and communicates our latest messaging.

• Use website and social media analytics to help improve reach and engagement.

• Support the Programmes & Partnerships team to create communications products to share with existing or prospective donors, e.g. presentations and brochures.

• Develop fact sheets and other communications products about key institutional donors (e.g. FCDO) about the partnership history with AKDN and what we have achieved together that can be shared in variety of formats.

• Create engaging monthly newsletters to deliver inspiring stories to people's inboxes.

• Update existing print materials and design new marketing materials for use at events, e.g. exhibition stands.

• Copy edit case studies, evidence reports, other technical documents

• Keep AKF(UK) website theme and plugins up to date; mange domain hosting; test backup / recovery regularly and resolve any problems.

• Support the Head of Communications to develop a vibrant Community of Practice with communications colleagues across the 15 countries that AKF works in.

Qualifications

• Bachelor’s Degree essential in a relevant subject, preferably in Development Communications, with a solid understanding of development history, issues, arguments, and the latest communications practices.

Skills and Experience

• Excellent writing skills.

• Excellent knowledge of various social media and content development skills.

• Intermediate-advanced graphic design skills with experience of Adobe Creative Suite (Illustrator; InDesign; Photoshop), online communications tools, and Office and Mac apps.

• Experience of developing high quality communications materials and knowledge of latest communication platforms, tools, trends and developments.

• Intermediate-advanced Powerpoint skills.

• Experience of using Wordpress, managing websites and social media scheduling tools.

Attributes & Interests

• A love of visual story-telling.

• Respectful of diversity other people’s cultures, values. autonomy, and faiths.

• Emotional intelligence.

• Likes getting things done to deadlines and to a high professional standard.

• Entrepreneurial and pro-active self-starter.

• Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers and beneficiaries of the organisation