Digital marketing officer jobs
About the Role
Headway East London is looking for a creative and values-driven Communications Officer to support and develop the voice of Headway East London – working with our community of brain injury survivors, volunteers, and staff to co-produce content that shares our stories, increases awareness and broadens our reach.
You’ll play a central role in promoting our services, supporting income generation, and amplifying the voices of our members through a range of marketing and communications activity. You’ll balance digital know-how with a collaborative approach, developing accessible, engaging content across channels including our website, social media, e- newsletters, and print materials.
If you’re passionate about inclusion and creativity and are interested in working collaboratively to ensure our communications reflect the unique identity, voices, and values of our organisation, then this is your role.
Principal Duties and Responsibilities
Marketing & Communications Delivery
- Deliver and support the implementation of our communications and marketing strategy across all channels (digital and print).
- Support a regular calendar of activity across social media platforms (Instagram, Facebook, LinkedIn, BlueSky, YouTube) to maintain and grow a network of online supporters.
- Support on maintaining and developing content for the Headway East London website (using WordPress and Elementor), including blog posts, service pages and events.
- Create engaging, relevant and accessible content including copy, video, photography, audio and graphics (using Canva), in line with brand guidelines and accessibility principles.
- Co-ordinate monthly e-newsletters and other communications using Mailchimp to a variety of audiences.
Community & Co-Production
- Work with our members(services users - people with brain injury),volunteers and staff to co-create content that reflects their voices and experiences.
- Ensure accessibility is embedded in all communications, including use of plain English, inclusive visuals, and a variety of formats.
- Engage the wider Headway East London community in developing campaigns, storytelling, and communications planning.
Campaigns, Partnerships & Income Generation
- Support fundraising and development teams to plan and deliver digital campaigns that increase donations, engagement and awareness.
- Explore opportunities for brand development, partnerships and earned media that align with our values and strategic priorities.
- Maintain and strengthen relationships with local and national media outlets and stakeholders.
Internal Communications
- Support internal communication needs across the organisation, helping teams stay informed and connected across multiple sites.
- Help develop internal resources and templates that enable teams to produce consistent, values-led communications.
Key Relationships - Internal and External
Internal: Members (service users), Volunteers, Day Service Co-Ordinators,
Service Leads of Departments, Director of Fundraising.
External: Public Audiences, Partner Organisations, Contractors e.g. Website
Developers, Graphic Designers, Press.
Other
Apply the Headway East London values and behaviours to every aspect of the role at all times.
Protect and enhance the interests and reputation of Headway East London internally and externally.
Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.
Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The International Prader-Willi Syndrome Organisation (IPWSO) is seeking a talented and motivated CEO who will deliver our organisational strategy which aims to improve the lives of all those affected by a rare genetically determined disorder called Prader-Willi syndrome (PWS).
The role of CEO at IPWSO is both challenging and rewarding. You can help deliver change for people affected by PWS from across the globe by helping us build solidarity, promoting scientific reasoning and research, helping to foster new relationships, supporting our members, and striving for equality for everyone affected by the syndrome.
You will work alongside passionate volunteers and experts in PWS from across all continents and with a skilled and small staff team based in the UK. We are all dedicated to making a tangible difference!
For the full person specification and the JD, please refer to the attachment below.
#CEO #Chief Executive #Chief Executive Officer
Please see the application pack for the full Job Description and Person Specification.
Apply on the Charity Job website and submit a copy of your CV with a covering letter of no more than two A4 pages, describing how you meet the requirements of the role and the criteria outlined in the Person Specification. Include in your covering letter the names, position, organisation, email, and telephone contact of two referees, one of whom should be your current/most recent employer. References will only be sought once your express permission has been granted.
We will be reviewing applications and interviewing applicants on a rolling basis. We encourage you to apply early, as the advertisement may close before the 19 February 2026.
To unite the global PWS community to collectively find solutions to the challenges of the syndrome.
The client requests no contact from agencies or media sales.
Our stories are the heartbeat of our mission, and we’re looking for someone to help us shape them.
From heart-warming tales of dogs finding their forever homes, to compelling case studies of the impact of support services, we’re looking for a Stories Manager to scope stories on the ground and produce compelling content that brings our brand to life.
What does this role do?
As Stories Manager, you’ll:
- shape Dogs Trust’s approach to case studies, ensuring our stories are effective, powerful and available to all our teams who need them,
- manage a team of case study producers, supporting them to source and develop emotive stories that exemplify the work we do,
- develop a year-round case study plan that aligns with our key messages and campaigns, monitoring audience engagement and the impact of stories to build on success,
- collaborate with colleagues to identify opportunities to develop case studies relevant to their work, and build our centralised story database
Interviews for this role are provisionally scheduled for Friday 6th February 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll be a seasoned writer, with experience in storytelling, journalism or a similar role, with excellent editing skills and a flair for writing emotive, powerful copy. You’ll have experience of managing a team, combined with excellent communication skills to build trust with stakeholders and motivate your team to succeed. You’ll have a strong understanding of multi-media storytelling, with an open-minded, creative mindset. A passion for dogs, and the work we do for them and their owners, is essential.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Thrive’s vision is that gardening is actively encouraged as part of personal health and wellbeing management and Social & Therapeutic Horticulture (STH) services are available wherever people live.
We’re looking for a creative and skilled Content Creator to join our Communications and Marketing Team and help bring Thrive’s mission to life. This role is all about producing engaging, high-quality content that inspires, informs, and connects with our audiences. From crafting compelling stories and designing eye-catching visuals to creating videos and managing social media, you’ll play a key part in boosting awareness and engagement across all our channels.
If you’re passionate about storytelling, have a flair for digital creativity, and want to make a real impact in a purpose-driven organisation, we’d love to hear from you.
For more information, please download the information pack
Please download the information pack ad complete all sections of the application form on our website.
The client requests no contact from agencies or media sales.
Cycling in London is booming and we’re campaigning to make it safe everywhere and fun for everyone!
The new post of Senior Digital Fundraising Officer is an essential role, delivering digital campaigns to engage new supporters and acquire new members and donors, ultimately ensuring LCC’s campaigning continues to be impactful and effective for years to come.
You’ll bring strong experience gained in a similar role for a charity, campaigning organisation or membership body; and you’ll demonstrate past success in generating income through digital advertising and email marketing. A fantastic communicator, you’ll translate LCC’s work into compelling cases for support, building a year-round programme of multi-channel fundraising and member acquisition campaigns.
Acting as the organisation’s ‘digital lead’, you’ll help ensure our digital communications, systems and processes continuously evolve and improve in line with emerging trends and best practice. And you’ll play a key role in strengthening our approach to digital marketing, providing advice and support across the staff team to embed digital thinking in priority projects.
As we launch a new growth strategy and invest in our digital fundraising capacity this is an exciting role and an exciting time to join LCC. You’ll be a linchpin in a small, talented, friendly team; working on a cause where the impact of your work is quickly visible.
With huge scope to develop and implement your own ideas, the role will suit someone with an entrepreneurial mindset and the energy and enthusiasm to experiment, strive for improvement, and deliver growth.
We’re passionate about developing our people and we’ll work with you to make you the best digital fundraiser you can be.
To be successful you will need:
- Minimum of five years’ experience working in a similar digital fundraising or marketing role(s) for other charities, membership organisations, or agencies.
- High level of proficiency working with Facebook Ads Manager, including strong experience using the platform to deliver fundraising and supporter acquisition campaigns.
- Strong experience using email marketing platforms to build supporter journeys and run email fundraising campaigns or appeals.
It would also be beneficial to have:
- Knowledge of Google Ads, Google Tag Manager, Google Analytics.
- Experience articulating compelling cases for support.
- Experience running multi-channel digital advertising / fundraising campaigns.
- Good understanding of paid search/display advertising.
- Experience using CRM systems to run reports, analyse campaign effectiveness, and segment audiences.
- Experience using content management systems such as WordPress and Drupal.
- Experience commissioning creative suppliers such as graphic designers, illustrators, animators, filmmakers.
The client requests no contact from agencies or media sales.
Hearing Dogs for Deaf People – Associate Director of Performance Marketing
Location: Hybrid working with some travel to Hearing Dogs offices in either Buckinghamshire or East Yorkshire.
Salary: £65-70,000 per annum.
Contract: Permanent, full-time hours.
Hearing Dogs for Deaf People, whose mission is build confidence, companionship and connection for people with hearing loss, is seeking a talented Associate Director of Performance Marketing to drive marketing activities that will help them expand their reach, mobilise support and build understanding and awareness.
Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support. This is coupled with the provision of emotional and practical support services for anyone with hearing loss.
Following on from a strategic review, the charity is now entering an exciting period of growth and expanding their Individual Giving Directorate, to enable them to transform many more lives across the UK.
Playing a pivotal role in supporting this growth, the Associate Director of Performance Marketing is a newly created and influential position with significant scope to shape how Hearing Dogs grows their supporter base, sustains their supporter and volunteer community and attracts more people to their services through impactful digital and multi-channel marketing. The postholder will lead marketing activity that is insight-led and audience focused to ensure that each campaign strengthens connection, builds loyalty and generates sustainable income. This includes being responsible for growing the charity’s flagship Puppy Sponsorship programme to increase value and volume, establishing a legacy marketing programme and identifying opportunities for cross-selling and deeper engagement across all products.
The ideal candidate will be a senior strategic leader responsible for driving individual giving growth and supporter retention through digital and multi-channel marketing. You will have a strong commercial, income generation and digital background, you will lead marketing that is insight led and have a deep understanding of how AI technologies can help the charity enhance performance. Advanced skills in using data, analytics and audience insight to shape strategy, optimise campaigns and measure impact will be essential, alongside strong leadership and people management skills, with the ability to inspire and develop high-performing teams. Finally, you will have excellent communication, influencing and stakeholder management skills at a senior level.
This is an exciting opportunity to help Hearing Dogs shape their future with the flexibility of hybrid working remotely and spending time at Hearing Dogs’ stunning offices, with friendly and passionate staff and their four-legged friends.
If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 26th January, 9.00 am.
Digital Communications Officer
£27,693 - £31,173 (plus London weighing if applicable)
Location : Based out of any of the WEA offices, with Hybrid working available. Typically 2 days in the office. Arrangements to be made locally.
The WEA is the UK’s largest voluntary sector provider of adult education, a charity dedicated to bringing high quality, professional education into the heart of communities.
Job Description
WEA are looking for talented individuals to help us deliver our mission – to bring education within reach. If that sounds like you, then please read on.
As the Digital Communications Officer, you will play a vital role in enabling the WEA to meet our mission to bring adult education within reach of everyone who needs it, fighting inequality and promoting social justice.
The post holder will be responsible for supporting the Digital Branding Manager with the delivery of impactful digital campaigns (web, social media, email marketing, PR/comms) that focus on promoting our work to a variety of audiences and stakeholders, enabling us to create change for thousands of adult learners across England and Scotland. There will be a particular focus on social media within this role – you would be the WEA social media guru!
This role isn’t about marketing WEA courses, it’s about showcasing the impact of lifelong learning, growing our membership and influencing decision makers and the public. This role would suit a self-starter with knowledge and experience of the social media and digital communications landscape and can think big picture about campaigning activity. We are looking for someone who can film and edit social media content to a high standard as we look to grow our in-house produced social content.
Charity comms experience and experience of working within a charity/non-profit would be an advantage. We are a new team with high ambitions and exciting challenges looking for a creative storyteller who can shape our voice, drive conversations around our work and grow our reach.
We have attached the full role profile, that lists the key deliverables, performance measures and experience/qualifications needed for this role. Please take your time to read through this, and if you’d like to apply, hit that button!
We are working hard to create a workplace that reflects the communities we seek to serve and in which everyone feels empowered to be themselves and work together to drive positive change. We strongly encourage applicants from a diverse range of candidates and encourage everyone with the appropriate skills, experiences and potential to apply.
Should you need any support with your application, then please get in touch. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible
In our recent OFSTED inspection, we received a GOOD overall grade, with an OUTSTANDING rating for Behaviour and Attitudes and Personal Development.
You can read more about our benefits and what it’s like to work here, on our website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Have you got a flair for design and the ability to create engaging content for various digital channels?
We are looking for an experienced digital communications professional to join Cherry Trees at an exciting time in the charity’s development, helping to grow its reach and outstanding reputation in supporting children and young people with complex disabilities.
This is a busy and varied role, working closely with the Communications & Marketing Manager and the Head of Fundraising and Communications to raise awareness, increase visibility, and support fundraising.
You will play a key part in delivering Cherry Trees’ digital content and developing our social media presence, finding innovative ways to expand our reach through engaging, audience-specific content. Responsibilities include supporting website content development, managing social media accounts, growing our following, and assisting with regular e-communications to external and internal audiences. You’ll liaise with children and families supported by the charity, as well as supporters, colleagues, volunteers, and trustees, to create impactful content.
In summary, this role connects Cherry Trees to the community—conveying the importance of our work, promoting our outstanding care, demonstrating its impact, and motivating people to support us through donations, fundraising, and volunteering.
We help to keep families together by providing home from home care for children with complex disabilities and a meaningful break for the families.
The client requests no contact from agencies or media sales.
Direct Marketing and Acquisition Officer
Hours: Full-time (34.5 hours per week)
Location: Hybrid (40% working from the office in Leeds)
Salary: £30,800 - £32,300
Contract: Permanent
DBS: Required
About us
At Epilepsy Action we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy.
As we achieve the goals in our 2024 - 2030 strategy we are excited to welcome a Direct Marketing and Acquisition Officer to our passionate, supportive and committed team.
We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.
If you are interested in building a career you can be proud of in an inclusive and ambitious organisation we might have the role for you!
About the role
We’re seeking a Direct Marketing and Acquisition Officer to join our high-performing fundraising team.
2025 was our best year yet for income and this role is pivotal in helping us to take the next step in growing our supporter base and future income.
This new role will be responsible for planning and delivering multi-channel campaigns to recruit regular donors, using data-led insights, audience segmentation, and performance tracking to optimise activity across digital, direct mail, telemarketing, and face-to-face channels.
The role will also focus on growing our lottery programme, converting new players into regular supporters, and developing retention strategies that maximise long-term commitment and lifetime value.
Key responsibilities:
- Deliver effective multi-channel acquisition campaigns across digital and offline channels.
- Lead and grow our lottery programme, managing promotional campaigns, partner relationships, and retention strategies.
- Develop and implement supporter retention strategies to engage both new and existing supporters.
- Work with the Digital Engagement and Communications team to create engaging content and calls to action.
- Analyse campaign performance and supporter data to optimise acquisition strategies.
- Ensure compliance with fundraising regulations, GDPR, and marketing standards.
- Build strong relationships with supporters, agencies, and partners.
At Epilepsy Action we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is 2 days a week, normally on Mondays and Thursdays, for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy
About you
We’re looking for an ambitious and energetic fundraiser who is:
- Experienced in supporter acquisition, marketing, or fundraising, with proven success in direct marketing campaigns.
- Skilled in direct marketing, campaign planning, and copywriting.
- Confident in interpreting data and translating insights into action.
- Familiar with CRM systems and digital tools (e.g. email platforms, social media ads).
- Organised, detail-oriented, and able to work to tight deadlines.
- A strong communicator with excellent interpersonal skills.
Experience with Click Dimensions, Dataro, Microsoft Dynamics, and knowledge of fundraising regulations would be a bonus!
Why join us?
If you want to:
- Be part of a charity that makes a real difference to people’s lives.
- Work in a supportive, ambitious, and inclusive environment and team
- Take on opportunities for professional development and growth.
This is the role for you.
Interested?
If you are interested click apply and you will be redirected our careers site to complete your application.
Closing Date: Friday 30th January at 10am
Informal Chat: Week commencing 2nd February
Interviews: Week commencing 9th February
We reserve the right to close this vacancy early if we receive a high volume of applications therefore early applications are advised.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About this Internship
The Youth-Led Digital Campaigns Internship role is a twelve-month paid internship beginning in March 2026.
The Jack Petchey Internship development programme is designed for young people who are leaving further or higher education and starting out in the youth/charity sector - or young people who are looking to transfer into, or take their next career step in, the youth/charity sector.
The funding provides support to young people in London and Essex. We would therefore expect applicants to have a strong connection with London and ideally be currently living in or close to Croydon where our work is located.
Main purpose of this role:
We are looking for someone creative, confident and passionate about empowering young people. You will play a hands-on role in both the delivery and development of digital and media-based opportunities for young people, while helping to shape and deliver Reaching Higher’s youth-led digital fundraising and media strategy.
This internship will give you the chance to gain valuable experience across media, marketing, and youth work-alongside training, mentoring, and networking opportunities with other interns from youth organisations across London and Essex.
We are looking for applicants with some experience in the youth work sector (this could be in a voluntary capacity). The successful applicant will understand our organisational values and culture and demonstrate a strong desire to contribute to Reaching Higher’s vision to empower young people to be leaders of their own lives.
Reaching Higher challenges young people to be leaders of their own lives.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Orpheus Centre
The Orpheus Centre is a specialist college that promotes personal development through the arts for young disabled adults. Our work is underpinned by our core values of being joyful, bold, inclusive, resilient and determined, and we are passionate about creating meaningful opportunities that change lives.
The role
We are looking for an enthusiastic and creative Individual Giving Officer (including Digital) to help grow and develop our Individual Giving and Legacy income streams.
You will plan, deliver and evaluate inspiring fundraising activity, build long‑term relationships with supporters, and provide excellent donor stewardship. This is an exciting opportunity to play a key role in shaping how supporters engage with — and feel connected to — the Orpheus Centre.
Salary: £27,000 – £30,000 per annum (depending on experience)
Location: Godstone, Surrey
Hours: Full-time, 35 hours per week (52 weeks per year) Flexible, hybrid and part‑time working options available
Reports to: Deputy Head of Fundraising
Key responsibilities
- Plan and deliver engaging individual giving digitalappeals across multiple channels
- Develop and manage regular giving and donor stewardship journeys to increase loyalty and lifetime value
- Lead on all aspects of legacy fundraising, including promoting gifts in wills and administering legacy cases
- Build strong relationships with supporters, case studies and internal stakeholders
- Develop and nurture a mid‑value donor programme, working closely with senior fundraising colleagues
- Create new and innovative channels of giving, including In Memory and Celebration Giving
- Manage individual giving and legacy budgets and track performance
- Use Salesforce CRM to manage data, analyse performance and produce reports
- Ensure Gift Aid claims are accurate and processed in a timely manner
About you
You will be an organised and confident fundraiser with a passion for building relationships and telling compelling stories.
You will have:
- At least 3 years’ experience delivering fundraising or supporter‑focused projects
- Experience of using databases/CRMs and Microsoft Office (Word and Excel)
- Excellent written and verbal communication skills
- Strong organisational skills with the ability to manage a varied workload
- High levels of accuracy and attention to detail
- An understanding of fundraising regulations, including Gift Aid and GDPR
Desirable:
- Experience in individual giving and/or legacy fundraising
- Experience using Salesforce
- Experience of digital or direct marketing, copywriting or donor communications
Why work with us?
- A supportive and values‑driven working environment where your ideas matter
- Flexible and hybrid working opportunities
- Be part of a passionate team that celebrates creativity and makes a tangible impact on young disabled people’s lives
- Opportunities for professional development and training
Join us in making a lasting difference in the lives of young disabled people through the power of the arts.
Safeguarding and Equality
Orpheus is committed to safeguarding and promoting the welfare of young people. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.
As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence.
We are an equal opportunities employer and welcome applications from all sections of the community.
In order to be considered you must be eligible to work in the UK.
The Orpheus Centre is proud to be a disability confident employer.
We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.
As a Disability Confident Employer, we are:
- Challenging attitudes towards disability
- Increasing understanding of disability
- Removing barriers to disabled people and those with long-term health conditions
- Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration
No agencies please.
We are focused on inspiring and empowering young disabled students to live fulfilling, independent lives



The client requests no contact from agencies or media sales.
Digital Engagement Officer
We are seeking an enthusiastic Digital Engagement Officer to join a UK charity providing emotional and practical support to people affected by brain tumours. This 12 month placement is ideal for someone early in their career or under employed and looking to build experience in the charity sector.
Position: Digital Engagement Officer
Salary: £24,479 (Living wage)
Location: Hybrid or office based in Leeds city centre
Hours: Full time, 35 hours per week
Contract: Fixed term, 12 months
Closing Date: Wednesday 11 February
About the Role
This role has been specifically designed as a development opportunity for someone who may be, returning to work, changing career, or looking to move into the charity sector for the first time.
You do not need previous charity sector experience to apply.
The post is a hybrid communications and support role, focused on increasing digital reach and engagement over a 12 month period. You will work on a defined project with clear outcomes, while receiving mentoring, training and hands on experience.
Working closely with communications and support colleagues, you will help ensure that accurate, accessible information reaches people where they are already searching online. The role offers structured support and the opportunity to build confidence, skills and experience in digital engagement, storytelling and community building.
Key responsibilities include:
- Creating, scheduling and publishing engaging content across social media platforms
- Sharing clear and accessible information that encourages discussion and community support
- Supporting digital awareness campaigns and online events
- Responding to comments and messages in a thoughtful and supportive way
- Amplifying lived experience stories to help others feel less alone
- Drafting and editing digital copy in a warm and inclusive tone
- Creating basic visual content such as graphics and short videos
- Updating website content with support from colleagues
- Tracking engagement and learning what content has the greatest impact
You will also take part in mentoring, training and professional development activities throughout the placement.
About You
This role is particularly suited to someone who is:
- Under employed or early in their career
- Looking to move into the charity or social impact sector
- Returning to work or changing career direction
You will bring:
- A strong interest in digital communication and social media
- Clear written communication skills with an empathetic approach
- Confidence using social platforms in a personal or voluntary capacity
- Good organisation skills and a willingness to learn
- Comfort using digital tools such as Canva, Mailchimp or website editors
Previous charity sector experience is not required.
About the Organisation
The charity provide critical emotional and practical support to around 4,500 brain tumour patients each year, a relatively small proportion of the 80,000 people living with a brain tumour. Furthermore 12,775 more people are diagnosed annually. Their ambition is to double the number of people they are helping with coaching, events and information in the next 5 years.
Other roles you may have experience of could include; Digital Communications Assistant, Social Media Assistant, Marketing Assistant, Content Assistant, Communications Trainee, Digital Support Officer, Community Engagement Assistant.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OVERVIEW OF ROLE
Beacon is seeking a creative, organised, and digitally savvy Digital Content Officer, whose role will focus on two main areas: delivering day-to-day communications and supporting digital projects.
At the heart of this role is driving engagement with Beacon’s events and projects, strengthening our community connections, and communicating our impact clearly and effectively. You will coordinate content across multiple channels - including social media, email, newsletters, and the Beacon website - and monitor the effectiveness of these communications. This includes writing copy, creating graphics and video content, scheduling and publishing materials, and engaging with the rare disease community on behalf of Beacon. You will also drive promotional and outreach activity, helping connect with patient groups, partners, and wider networks to amplify Beacon’s work.
You will support The Resources Hub (our e-learning platform) by assisting with uploading, formatting, publishing, and updating content. As you grow in the role and depending on your skills and capacity, there may be opportunities to contribute to content development, coordinate volunteers and external partners, or assist with other digital projects, such as podcast production, video series, or multimedia content.
While the focus and direction of your work will stem from ongoing events, projects, and organisational priorities, you will have the opportunity to take ownership of your work and play a key role in driving communications forward. You will collaborate closely with the Digital Resources Manager, COO, and wider Beacon team to gather information, shape messaging, and ensure content is accurate, timely, and aligned with organisational goals.
Working at Beacon
Beacon is a small, close-knit team of 10 people. We are friendly, supportive, and highly collaborative, and we value working closely together. At the same time, in a small organisation, everyone is expected to take responsibility for their work, demonstrate initiative, and confidently manage their day-to-day tasks.
This role is ideal for someone who enjoys working independently, is proactive in keeping work moving, and takes pride in following tasks through to completion, whilst collaborating effectively with colleagues and knowing when to seek input or support.
Training and support will be provided across all of Beacon’s platforms and software, making this an excellent opportunity for someone seeking a junior or early-stage role in digital content in the charity sector.
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MAIN DUTIES AND RESPONSIBILITIES
- Gather information, insights, and key messages from colleagues across the organisation to guide content priorities for communications.
- Draft and schedule social media posts across Beacon’s channels (Instagram, LinkedIn, Facebook) using Hootsuite, ensuring a consistent flow of content.
- Engage with the rare disease community on social media, responding to comments, shares, and messages in Beacon’s voice, and actively interacting with posts from patient groups, partners, and other relevant organisations.
- Facilitate the bi-weekly newsletters on Mailchimp and LinkedIn, including drafting copy, formatting content, and scheduling.
- Liaise with colleagues across the organisation and, where necessary, coordinate input from team members to ensure communications tasks are delivered effectively.
- Support website updates in WordPress and Divi, including uploading news posts, blogs, homepage banners, and other routine page updates, as well as drafting copy as needed.
- Assist with maintaining The Resources Hub by uploading, formatting, publishing, and updating content.
- Create graphics and simple videos using Photoshop/Premier Elements and Canva, using templates initially and gradually developing skills to produce original content, ensuring all visual material aligns with Beacon’s branding guidelines.
- Support promotional and outreach activities, connecting with patient groups, partners, and wider networks to amplify Beacon’s work.
- Monitor the impact of communications on engagement with Beacon’s activities.
- Capture content and provide live updates at key events, including social posts, photos, testimonials, and short videos to engage the community in real time.
- Assist with the preparation of materials in the lead-up to major events and support on-the-day event delivery alongside other team members.
- Provide ad hoc support to projects as required, in line with capacity.
- Attend and represent Beacon at external events.
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PERSON SPECIFICATION
This is a junior or early-stage role in digital content and communications, offering the opportunity to gain hands-on experience across multiple channels in a small, supportive team. We’re looking for someone enthusiastic, proactive, and eager to develop their skills whilst making a real difference at Beacon.
Essential
- Strong written communication skills, with an excellent understanding of the English language, and a keen eye for clear, engaging copy.
- Highly organised, with the ability to manage multiple priorities, timelines, and deadlines.
- Proactive and self-motivated, with the initiative to keep work moving and see tasks through to completion.
- Eager and enthusiastic to learn new software, systems, and digital tools, and willing to develop skills in innovative digital content creation.
- Strong attention to detail and pride in producing high-quality work, with a focus on accuracy, consistency, and fine design elements.
- Adaptable, with the ability to stay focused, resourceful, and effective in a dynamic environment.
- Proficient in internal communication, able to work collaboratively with colleagues and peers.
- Ability to reflect on work, identify opportunities for improvement and enhance processes and outcomes.
- Positive attitude and commitment to contributing to a small team environment where every individual makes a real difference.
- Collaborative and open, engaging in constructive feedback to drive personal and team development.
- A commitment to Beacon’s mission and desire to represent the charity with professionalism and integrity.
Desirable
- Experience in digital content creation (copywriting, graphics, or video production) through work, volunteering, or student societies.
- Experience posting or engaging on social media or drafting written content for different audiences.
- Familiarity with charity or not-for-profit environments.
- An understanding of rare diseases, medical science, health charities, or small-organisation dynamics.
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FLEXIBLE WORKING
We offer flexible working practices to support a healthy balance between personal and professional life, including hybrid working and flexible hours. Our hybrid working policy requires staff to be office-based for at least 50% of their working time.
Given the high level of cross-team collaboration involved in the Digital Content Officer role, regular in-person working is particularly important. Following an initial in-person onboarding period, our preference is for this role to be based in the office for at least three days per week on average, to support effective communication and smooth day-to-day working.
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SEE OUR JOB DESCRIPTION FOR A FULL OVERVIEW AND FURTHER INFORMATION ON OUR BENEFITS
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Direct Marketing Manager, European New Donors
Location: London
Hiring Range: 46,000-55,000 GBP per year
Reporting to the Director of New Donor Engagement, the Direct Marketing Manager leads IFAW’s international new donor acquisition and global reactivation efforts. This role oversees the strategy and execution of IFAW’s direct mail and face-to-face fundraising for four European markets: Germany, France, UK and The Netherlands. This role also designs and executes strategies to re-engage long lapsed supporters in all markets. Collaborate with the digital acquisition team to amplify results and leverage the strategies to attract new donors and reactivate lapsed donors. The manager collaborates with internal teams and external vendors to ensure campaigns are delivered effectively and in alignment with organizational goals.
Role and Responsibilities
· Lead all facets of direct mail new donor acquisition and reactivation programs, including strategic planning, budget oversight, creative strategy, vendor management, and process optimization.
· Support and participate in direct response TV campaigns and leverage that strategy to amplify results in direct mail and face to face channels.
· Develop and implement country-specific acquisition and reactivation strategies to maintain or grow donor file size in alignment with departmental goals.
· Conduct in-market research and stay informed on emerging donor acquisition methods and trends.
· Collaborate with Direct Marketing Directors to ensure newly acquired and reactivated donors align with overall fundraising goals and audience segmentation strategies.
· Oversee vendors and internal colleagues to ensure acquisition and reactivation campaigns are executed accurately, efficiently, and on schedule.
· Apply direct marketing principles, fundraising strategies, and analytical insights to design and optimize acquisition and reactivation campaigns.
· Research, identify, and recommend acquisition and reactivation test plans that support innovation, cost efficiency, and departmental growth objectives.
· Contribute to the development and management of the annual budget and three-year projections, ensuring alignment with strategic fundraising priorities.
· Deliver timely and accurate monthly forecast updates to the Director of New Donor Engagement, accompanied by a clear narrative outlining key performance trends, strategic adjustments, and changes impacting acquisition and reactivation campaigns.
· Review vendor contracts to ensure compliance with legal standards and alignment with organizational policies, fundraising ethics, and operational expectations. Ensure that vendors operate within contractual agreements.
· Lead the vendor selection process by issuing bids, evaluating proposals, and managing onboarding to ensure alignment with organizational standards and campaign goals.
Qualifications and Education Requirements
· 5+ years of direct marketing experience, preferably within a nonprofit or fundraising context
· Strong leadership and organizational skills, with a track record of self-motivation, effective time management, and team development
· Proven success managing cross-functional teams and external vendors to execute complex projects on schedule and within scope
· Exceptional communication abilities, both written and verbal, with a focus on clarity, persuasion, and donor engagement
· Demonstrated ability to meet and exceed fundraising goals, with a solid understanding of donor acquisition and retention strategies
· Global marketing exposure or international campaign experience is highly desirable
· Bachelor’s degree in marketing, business administration, communications, or a relevant experience preferred
At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people. We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds.
To apply, please submit CV and letter of interest to Careers | IFAW
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a Digital Media & Events Officer to join a Global Sustainability Charity. The Digital Media & Events Specialist is an important hands-on role responsible for delivering high-quality digital media, design, and event communications that support organisational visibility, engagement, and growth. The role combines creative digital production with operational ownership of content channels and events, ensuring that campaigns, newsletters, websites, and virtual and in-person events are delivered to a consistently high standard.
Key responsibilities of the role:
- Design and produce on-brand digital assets for web, social media, email, presentations, and events
- Create and edit short videos, reels, animations, GIFs, and motion graphics for organic and paid channels
- Develop adaptable templates and asset variations optimized for different platforms
- Maintain and update brand guidelines for consistency, accessibility, and quality
- Design and update PowerPoint decks for external presentations and events
- Plan and manage content calendars for LinkedIn, Instagram, Facebook, X, YouTube, and TikTok
- Collaborate with stakeholders and copywriters to create engaging content with clear calls to action
- Monitor engagement, respond to queries, and support social listening/community management
- Design and adapt creative assets for paid campaigns across Meta, LinkedIn, Google, etc.
- Support creative testing and analyze performance metrics (CTR, CVR, engagement)
- Prepare platform-compliant assets and manage creative libraries/version control
- Design and update website assets, landing pages, and blog graphics; perform basic CMS updates
- Ensure SEO-friendly digital assets (file naming, alt text, size optimization)
- Manage newsletter production and distribution (content gathering, layout, QA, scheduling)
- Design email headers, modules, and templates for CRM and marketing campaigns
- Provide digital and media support for in-person, hybrid, and virtual events
- Coordinate event-related assets (speaker packs, templates, holding slides, run-of-show materials)
Ideal candidate profile:
- 3–5+ years’ experience in digital media, content production, or communications roles
- Strong portfolio demonstrating digital design, video or motion content, and multi-channel delivery
- Proficiency in digital design and production tools such as Adobe Creative Cloud, Figma, Canva, or equivalent
- Experience managing social media channels and producing platform-native content
- Hands-on experience with CMS platforms (e.g. WordPress) and email marketing tools
- Familiarity with performance marketing metrics and creative testing
Length: 6 months temporary to permanent
Rate: £23 - £24 per hour
Location: Charing Cross, London
Working hours: Full-time (35 hours per week)
Working pattern: Hybrid (3 days per week on site)
Job Reference: J92887
