Digital marketing officer jobs

Create is seeking a dynamic, ambitious, driven, fundraiser (grants/major gifts) with strong strategic skills, an exemplary income generation track record, and a passion for the power of the creative arts. This Senior Leadership Team position reports directly to the Chief Executive and manages a small team.

Do you believe in the power of the creative arts to connect, empower and upskill isolated and vulnerable children and adults? Are you passionate about relationship building, storytelling, meeting targets and changing lives? Are you excited to use your extensive senior-level fundraising experience, knowledge and contacts to lead Create’s income generation from Trusts & Foundations (T&F), public sector and High Net Worth Individuals (HNWI)? 

Main Purpose of Post:  This is an exciting opportunity for someone who thrives on the challenge of fundraising and enjoys building relationships, spotting opportunities, and turning conversations into meaningful support.

Working closely with our Executive Director, you will play a key role in growing income streams from major donors, trusts and foundations, and community supporters. You’ll be organising fundraising events, leading the stewardship of prospective and existing donors, contributing to the development of funding applications, and helping us engage new and more diverse communities with Dorset Museum & Art Gallery.

Responsible to: Executive Director

Relationships: The Fundraising Lead is part of the museum team and will work closely with curatorial, learning and engagement, marketing, commercial and operational staff.  The post holder will identify opportunities to link fundraising with our core work and public programme, communicating this well so that everyone can be a fundraiser.

The following posts report directly to the Fundraising Lead: Fundraising volunteer

About the Role

This varied and rewarding role will include:

• Managing relationships with existing and prospective major donors and supporters
• Researching and preparing applications to trusts & foundations
• Identifying and engaging new community audiences
• Delivering fundraising income targets and pipeline management
• Working collaboratively across teams to gather stories, impact information, and develop supporter materials
• Communicating our fundraising work both internally and externally
• Maintaining accurate records of past, current and potential donors
• Organising and delivering fundraising events with support from the Executive Director. Attending when appropriate
• Participating in the Philanthropy Working Group, Programming and Staff meetings
   

About You

We are looking for someone who is:

• Demonstrably experienced in fundraising, with a track record of building donor relationships and contributing to income growth
• An excellent communicator with strong written and verbal skills
• Confident building relationships with a wide range of people
• Organised, proactive, and able to manage multiple priorities
• Passionate about delivering excellent supporter stewardship
• Creative, resilient, and motivated to help grow income
• Committed to the values and mission of Dorset Museum & Art Gallery
• Interested in heritage, culture and the arts

Are you an organised, proactive Communications and Events Specialist who wants to use your skills to support a mission-driven organisation working to end violence against women and girls?

FORWARD is a leading African women-led organisation working to end violence against women and girls, including FGM, child marriage, domestic abuse, and faith-based abuse.

As the Communications and Events Officer, you will be working alongside the Executive Director & the Fundraising Manager. You will be self-motivated, proactive and passionate about increasing our influencing capacity to promote dignity, equality and wellbeing, while supporting FORWARD to live our approach to fundraising through trusts and foundations. You will identify new opportunities, write compelling proposals and drive ongoing engagement to increase our income. 

About the Role
The Communications and Events Officer will be responsible for communication working closely with the Executive Director & the Fundraising Manager to advance FORWARD’s mission by using communications as a tool for social change. This role will deliver FORWARD’s communication and events, working with colleagues to shape narratives to challenge harmful norms, and amplify the leadership and voices of African women and girls.

You will work across the organisation to develop powerful, ethical and impactful stories to help influence policy, engage donors and the public and mobilise supporters. You will be required to translate complex and sensitive issues into communications that are accessible, culturally competent and rooted in a survivor-centred approach. You will ensure FORWARD’s traditional and digital presence is maximised. The role will support campaigns and fundraising to build a sustainable base and help contribute to long-term systemic change.

We are looking for someone who:

· Is experienced in a communications role

· Is highly organised and able to manage multiple priorities

· Has excellent communication and writing skills

· Has strong understanding of communications as a tool for social change, movement building and advocacy

· Has experience managing social media channels and growing engagement across platforms

· Has experience supporting or coordinating events (online and in person), including logistics, promotion and post event reporting

· Is able to work independently and take initiative

· Shares our commitment to gender justice and the rights of African women and girls

Experience in the charity, voluntary, or social justice sector and experience using content management systems (CMS), email marketing tools, and analytics platforms with knowledge of UK policy and public discourse relating to VAWG, migration, racial justice or women’s rights would be an advantage.

Why work at FORWARD?
We are a values-driven organisation committed to equality, dignity, and wellbeing. We encourage creativity, collaboration, and continuous learning, and we are committed to building a diverse and inclusive team. We offer flexible working, generous annual leave, a pension scheme, Employee Assistance Programme, and opportunities for training and professional development.

How to apply

Please submit your CV and a separate supporting statement specific to this position by the application deadline below.

In your cover letter, please don’t repeat the information covered in your CV, but do include how you meet the job specifications and why you feel you’re the best person for this role. Your covering letter should include:

•  Why you would like to work for FORWARD?
•  Why this particular role interests you?

Please use the Job Description and Person Specification information in the application pack to detail your suitability. If you would like to submit your application in a different format, please get in touch and we can discuss how best to facilitate your request. CVs submitted on their own, without a supporting statement, will not be considered.

If this opportunity sounds exciting to you but your experience, skills or qualifications don’t match every requirement exactly, we would still encourage you to apply - you may just be the perfect fit.

FORWARD is committed to promoting equal opportunities in employment. Applicants will receive equal treatment regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity. In order to help ensure that our policy is working well please complete an Equality and Diversity Monitoring Form and submit with your application.

If you would like to discuss any aspect of the role or the application process please get in touch and we would be delighted to discuss any queries you may have.

Application deadline:  9th July 2026

Interviews: Week commencing 27th July 2026

Role Overview:
The Talent Set are delighted to partner with a leading charity organisation on a fantastic Individual Giving Officer role. This position offers an exciting opportunity to manage multi-channel campaigns, support supporter engagement, and contribute to vital income generation efforts.

Key Responsibilities:

• Manage and deliver individual giving campaigns across online and offline channels, including direct mail, email, telemarketing, face-to-face, and digital acquisition.
• Support the planning, execution, and analysis of campaigns to meet income and expenditure targets.
• Collaborate with internal teams and external agencies to ensure timely and compliant campaign delivery.
• Maintain supporter relationships through quality communication, including thanking donors effectively.
• Contribute to the development of long-term donor strategies, using data insights to inform efforts.
• Assist with reporting, monitoring campaign performance, and supporting upcoming projects such as supporter journeys and appeals.
• Ensure all campaign activity aligns with organisational guidelines and best practices, including compliance and branding standards.

Person Specification:

• Proven experience in managing multi-channel direct marketing campaigns, particularly offline channels such as direct mail.
• Strong project management and organisational skills, with the ability to handle multiple campaigns simultaneously.
• Effective written and verbal communication skills, with attention to detail in copywriting and proof-reading.
• Knowledge of data analysis and reporting tools to interpret campaign performance.
• Experience working with external suppliers and managing budgets.
• Comfortable working within a team-oriented, collaborative environment and able to adapt to a busy workload.
• A proactive approach, with the confidence to take the initiative and prioritise tasks effectively.
• Empathy and commitment to the organisation’s mission, with an understanding of supporter care principles.

What’s on Offer:

• Salary: £33,000- £34,000
• Location: Hybrid with 1-2 days per month in the office in Surrey
• Contract: Full time, permanent

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Contract:   Permanent, full time

Salary:   £28,996 – £33,716 per annum

Location:   Burford, Oxfordshire (hybrid working)

Closing date:   2 July 2026

Interview date:   8 & 10 July 2026

Do you enjoy building meaningful relationships and creating partnerships that make a real difference for animals and the people who love them? If so, we’d love to hear from you.

We’re looking for a Corporate Partnerships Officer to join our Fundraising, Marketing and Communications team. This is an exciting opportunity to help grow and develop our corporate partnerships, securing vital income and long-term support for Blue Cross.

More about the role

As Corporate Partnerships Officer, you will support the Head of Corporate Partnerships, Community and Events to secure high value, long-term partnerships across a range of sectors. You’ll play a key role in both account management and new business development, helping to deliver impactful, mutually beneficial relationships with corporate supporters.

You will manage a portfolio of partners, support the development of new opportunities including Charity of the Year, sponsorship and cause-related marketing, and ensure an excellent supporter experience at every touchpoint.

This role is based at our Burford site with hybrid working in place, with a minimum of two days per week in the office.

 What you will be doing

• Building and nurturing long-term, mutually beneficial relationships with corporate partners
• Managing a portfolio of corporate accounts, ensuring excellent stewardship and ongoing engagement
• Acting as a first point of contact for corporate fundraising enquiries via email and telephone
• Supporting the development of compelling proposals, reports, communications and partnership materials
• Working with the Head of Corporate Partnerships, Community and Events to deliver account management plans and maximise income
• Identifying and researching new business prospects, including due diligence and prospect development
• Securing and supporting new business meetings with potential partners and sponsors
• Developing your own pipeline of opportunities to grow corporate income
• Collaborating with colleagues across fundraising and the wider organisation to deliver partnership activity
• Supporting financial processes, including income coding and purchase orders
• Providing administrative support including acknowledgements and supporter communications
• Ensuring compliance with data protection and fundraising regulations

About you

You will have experience working with corporate partners and will be confident building relationships with a wide range of stakeholders. Comfortable managing both account management and new business activity, you will be organised, proactive and motivated to deliver results.

You’ll bring a positive, solutions-focused approach, with the ability to manage competing priorities and work under pressure. You will communicate confidently and professionally, representing Blue Cross in a way that reflects our values and culture.

Essential Qualifications, Skills, and Experience

• Experience managing corporate partnerships or accounts 
• Proven experience supporting or delivering new business development 
• Ability to build and maintain strong, positive relationships internally and externally 
• Strong research and prospecting skills 
• Excellent written and verbal communication skills 
• Strong organisational skills and attention to detail 
• Good interpersonal and influencing skills 
• Experience using MS Office and databases 
• Ability to work both independently and as part of a team 
• Understanding of, and ability to apply, Blue Cross values

 Desirable Qualifications, Skills, and Experience

• Experience within corporate fundraising 
• Experience using CRM databases 
• Knowledge of the charity sector 
• Confident and engaging communication style 
• Creative and innovative approach to identifying opportunities 
• Strong influencing and persuasion skills 
• Ability to think strategically and spot growth opportunities 
• Solution-focused mindset

How to apply 

To apply for this role, please submit your application through our careers site and demonstrate how you meet the essential criteria.

We reserve the right to close this vacancy early should we receive a high volume of applications.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.  

About Blue Cross

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page

The Town and Country Planning Association (TCPA) is looking to appoint a Communications Manager to grow our profile and increase the impact of our work to create sustainable and resilient places that are fair for everyone. At a pivotal time for planning and placemaking in the UK, this new role is an exciting opportunity to lead the development and implementation of a communications strategy for one of the UK’s leading campaigning charities as it enters a new chapter.

The purpose of this role is to:

• Lead the development and implementation of communications across all of the TCPA’s areas of work to support the delivery of the Association’s Five year Strategy. Working closely with the Chief Executive and the management team, the Communications Manager will develop new strategies to raise the profile of the organisation and increase the reach and impact of the TCPA’s projects, campaigns and activities.
• Manage and deliver the TCPA’s day to day communications activity, working with the team to expand our audiences, and shape the TCPA’s approach to communications to enhance the organisation’s work.

The successful candidate will have excellent organisational skills and proven experience of delivering diverse and effective communications strategies. The role will lead and deliver the TCPA’s Communications Strategy, embedding high quality communications across the work of our small and committed team. 

Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Individual Giving is a key pillar of Acorns’ fundraising strategy, delivering sustainable income through supporter retention, stewardship and meaningful donor engagement. Following a recent team restructure and significant investment in the function, Acorns is now looking for an Individual Giving Manager to help shape and grow its retention programme.

Reporting to the Senior Individual Giving Manager, you will manage the delivery of warm fundraising campaigns across a range of channels, including appeals, newsletters, telemarketing, email and regular giving. Contributing to a team income target of c.£1.5m, you will focus on retaining and developing supporters, using data and insight to maximise performance and supporter lifetime value.

This is an exciting opportunity for a driven fundraiser who enjoys testing new ideas, using data to inform decisions and taking ownership of campaign delivery. With strong support from senior leadership and the freedom to put your own stamp on the role, you will play a key role in the future growth of Individual Giving at Acorns.

Hybrid, 2 days per week at preferred location (Birmingham, Worcester or Walsall).

As Individual Giving Manager, you will:

• Deliver multi-channel retention campaigns including appeals, newsletters, telemarketing, email and regular giving activity
• Support a team income target of c.£1.5m by maximising supporter retention and increasing lifetime value
• Develop and grow the mid-value programme for donors giving between £200 and £5,000 annually
• Create tailored supporter journeys, stewardship plans and small-scale events that bring supporters closer to Acorns’ work
• Develop engaging fundraising concepts and write compelling copy across print and digital channels
• Work closely with colleagues across Data, Marcomms and Fundraising to deliver excellent supporter experiences
• Identify opportunities to test new approaches, challenge existing activity and drive continuous improvement

Essential skills and experience: 

• Campaign delivery experience within individual giving, direct marketing or supporter engagement
• Experience using data and insight to improve campaign performance and supporter retention
• Copywriting skills and the confidence to develop fundraising concepts
• Experience managing budgets, forecasts and campaign reporting
• A curious, analytical and test-and-learn mindset
• A proactive, solutions-focused approach and the confidence to work independently
• Experience working across a range of fundraising or marketing channels

Desirable, but not essential:

• Experience working across more than one organisation
• Experience delivering supporter retention programmes
• Confidence working independently and taking ownership of campaign delivery

This role could suit an experienced Individual Giving Officer looking to take the next step in their career. As the team grows line management opportunities may become available.

Benefits include:

• 27 days annual leave plus bank holidays
• 5 days holiday buyback scheme
• 5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

We are excited to be working exclusively with Become, the national charity fighting alongside children and young people for a better care system.

They are looking for a Senior Fundraising Officer to cover a sabbatical for 7 months, the charity are looking for this role to start at the beginning of August.

You will bring strong experience across public fundraising, ideally with a mix of experience across Digital, Events/Community and stewardship.

Hybrid working is once a month in the London office.

The charity are going to interview on a rolling basis.

Key duties for the contract
Take a lead role in the development and management of fundraising income from individual donors, challenge events and community groups
Excellent supporter care and stewardship of individual givers and public fundraisers
Digital fundraising through website, social media marketing, and fundraising platforms
Lead stewardship of 100-person fundraising team at Big Half 2026
Excellent data management with Raisers Edge NXT

The Candidate
Between 3-5 years of public fundraising experience
Able to hit the ground running
Confident working independently
Strong communication skills
Strong analytical skills

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

About the role

Cardiomyopathy UK's Director of Research and External Affairs leads the charity's research, policy and advocacy, and communications and marketing functions, with a team of four staff. The post-holder sets the strategic direction of the directorate, drives high-quality delivery,  upholds the charity's values, and represents the charity externally. The Director is a member of the charity's Leadership Team, working closely with the CEO to steer the charity forward. 

For the right person, this is an opportunity with real strategic scope. We want to build on our strong policy positions and evidence base and translate them into more proactive campaigning and influencing, moving from good policy thinking to concerted public affairs activity, strategic stakeholder engagement, and campaigns that achieve real change. 

The Director will also lead the next phase of our research work, following our inaugural research grant-funding activity and James Lind Alliance top ten work. They will work with the Research Manager and our clinical and academic partners to better define and deliver our ambitions.

Raising awareness of cardiomyopathy, its signs, symptoms and genetic risk, is also within the team's scope. Too many people are still diagnosed late because neither they nor their GP knew what to look for. The Director will drive our communications and marketing agenda purposefully, equally ensuring the charity’s external profile is actively managed and enhanced.

About you

We're looking for a leader who is a collaborative and inclusive, able to build trust with staff, colleagues, external partners and the Board. They will have strong strategic, analytical and planning skills, with the ability to develop coherent strategies. They will have experience as a senior leader/ manager in a charity, health, research or patient-focused organisation. See the Person Specification for further details.
 
Why join us?

Cardiomyopathy UK is the national charity for people affected by cardiomyopathy. We provide specialist nurse support, peer support, wellbeing services and trusted information to thousands of people each year, as well as influencing policy, supporting advocacy, and funding and enabling better research.

We are ambitious about our future. We are committed to quality, accountability and continuous improvement. Most importantly, we are committed to ensuring that everyone affected by cardiomyopathy can live well with the condition.

We are a family friendly employer with flexible and hybrid working. We offer an enhanced Employee Assistance Programme, additional annual leave linked to length of service, and an extra special occasion day each year.

We are midway through our five-year strategic plan, at a genuinely exciting moment, both for the charity and for cardiomyopathy more broadly. If you are excited by the opportunity to shape our Research and External Affairs work, lead a strong team and ensure we can clearly demonstrate the impact of our work, we would love to hear from you.

Main purpose:

Reporting to the CEO and working with a small, dedicated head office team, the post-holder is responsible for the full finance function of the Charity and its Trading Subsidiary, NAFAS Enterprises Limited (currently dormant), using Xero financial package.

Key Relationships

• CEO
• Chair of the Board
• Chair of the Finance and Investment Committee
• Chair of Risk and Audit
• External Auditors
• NAFAS Staff, Area Treasurers and Members
• Suppliers

Key Responsibilities:

· Maintain accounts for the Charity and it’s subsidiary company.

· Manage outsourced payroll provider and Arrange payment of staff salaries, PAYE, NI and pension contributions.

· Process and Make payments for all staff and volunteer expenses.

· Ensure all expenditure payments are made on time.

· Maintain Direct Debits subscriptions.

· Responsible for annual affiliation fee income and master sheet reconciliation

· Raise quarterly invoices for advertising in the Flower Arranger magazine

· Process website stock orders and raise other ad hoc stock order invoices

· Process charity event receipts and expenditure and reconcile against master spreadsheet

· Responsible for supplier invoice processing and payments

· Responsible for banking of cheques and bank reconciliations.

· Responsible for VAT returns for both companies.

· Preparation of management accounts for the CEO, Finance Committee and the Board ona  scheduled agreed with the CEO

· Maintenance of restricted funds documentation, ensuring proper cost allocations and record keeping.

· Maintenance of P&L and Balance Sheets reconciliations.

· Prepare budgets and forecasts and assist CEO with variance analysis.

· Manage rolling 12-month cashflow forecasts.

· Manage the annual audit process.

· Provide information and advice to the CEO and the Board of Trustees.

· Keep up to date with compliance, legislation and regulation and to work within the organisation’s policies and procedures.

· To maintain the Charity’s supporter database ensuring accurate records of income and contact details is kept up to date.

· To act as Secretary to the Finance & Investment Committee and Risk & Audit Committee of the Board

· To act as a central point of contact for all financial enquiries.

General

· To at all times, act as a role model, representing the vision and values of NAFAS.

· Exhibit a strong team-working approach with the aim of maintaining a positive and productive work environment.

· To be involved in shared office duties, such as taking telephone orders, picking, packing and posting orders of trading goods.

· Attend and participate effectively in team meetings, appraisal meetings, and staff development sessions, as is reasonable for part-time working arrangements.

· To attend regular team meetings and undertake relevant training when required.

· To identify and motivate people to be involved in giving voluntary and financial support where possible.

· To undertake any other activities reasonably required.

Personal Specification

• Have significant demonstrable experience in finance and operations within the charity sector, in a similar role

· Be part or fully qualified (ACA, ACCA, CIMA etc) or equivalent

· Have a proven track record in budgeting, forecasting, cashflow management, and financial modelling

· Have experience of working within a small central team

· Have excellent communication skills, both written and verbal

· Have experience of managing compliance areas such as data protection, cyber security, insurance and risk (Desirable)

·  

Benefits

• Casual informal dress
• Season ticket loan
• 25 days annual leave plus statutory bank holidays (pro rata for part time posts)
• Three days additional leave to be taken over the Christmas and New Year period (pro rata for part time posts)
• HealthShield Cash Plan – Level 2
• Company Pension – Nest with 6% company contribution
• Hybrid working option available with a minimum of three days a week in the office

This Job Description cannot be considered to be exhaustive and other duties not included above may arise. On the understanding that such duties are commensurate with the purpose of the job and have been identified as such by the post holder’s line manager and advised to the post holder, then such additional duties shall form part of the requirement of this post.

This is a pivotal role within a small, ambitious team, working closely with clinical leaders and committees to deliver high-quality education for a diverse membership including nurses, consultants, resident doctors, pharmacists, scientists and allied health professionals. 

You will play a key role in shaping and delivering BSH’s educational offer – from webinars and podcasts to in-person events and digital learning resources – as well as leading the development of our new online Knowledge Hub. 

Key Responsibilities 

• Support the BSH Education Committee and deliver its programme of educational activity 

• Plan, coordinate and deliver webinars, podcasts, events and educational resources 

• Lead the development and management of the BSH Knowledge Hub, ensuring content is high-quality, relevant and up to date 

• Track engagement and usage data, including CPD activity 

• Support delivery of education sessions at external events and contribute to BSH events 

• Work collaboratively with other societies and organisations to enhance educational content and signposting 

• Support educational outputs across BSH committees, particularly the Nurse Forum and Research Forum 

Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Challenge Events Officer role. The successful candidate will oversee and deliver a dynamic portfolio of challenge events, ensuring exceptional participant experiences while supporting income generation and long-term supporter engagement.

Key Responsibilities:

• Plan, coordinate, and deliver a range of UK and international challenge events in line with organisational objectives.
• Manage logistics, timelines, suppliers, and participant communication to ensure smooth event execution.
• Collaborate with external partners and providers to enhance event delivery and safety standards.
• Support risk management, health and safety, and compliance processes across all challenge activities.
• Engage and motivate participants through targeted communication and resource provision to maximise fundraising outcomes.
• Recruit participants via community outreach, digital channels, and fundraising initiatives.
• Work closely with fundraising teams to identify potential participants and support their engagement and retention.
• Contribute to marketing efforts, including promotional content and digital campaigns, to drive event participation.
• Maintain accurate records of participant data, fundraising achievements, and engagement in the CRM system.
• Provide regular updates, reports, and insights on event performance and supporter activity to relevant stakeholders.
• Support the Challenge Events Committee by implementing plans, preparing reports, and acting as a link between the committee and wider teams.
• Represent the organisation externally at networking events, community activities, and sector forums.
• Ensure all activity complies with relevant regulations, data protection, and organisational policies.

Person Specification:

• Proven experience delivering challenge or fundraising events, such as marathons or similar activities.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Excellent communication and relationship-building abilities.
• Ability to motivate and support participants to achieve their fundraising goals.
• Knowledge of health & safety procedures, risk management, and compliance in event settings.
• Familiarity with CRM and data management systems.
• Ability to work collaboratively as part of a team and independently when required.
• Flexibility to work outside standard hours for events and related activities.
• Commitment to high standards of supporter care, confidentiality, and organisational values.

What’s on Offer:

• Salary: £30,000 - £33,000
• Location: Hybrid – 3 days per week in North London
• Contract: Permanent

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Role: Communications Officer

Reporting to: Head of Communications

Hours: Full-time, 37.5 hours per week

Location: Remote (UTC-4 to UTC+5) (with some international travel for events)
Candidates must be located within ±4 hours of the UK timezone (GMT/BST) to ensure sufficient team crossover.

Closing date: 9am (UK time) on Monday 13th July.

The opportunity
We are seeking a structured and proactive Communications Officer to play a vital role in the day-to-day delivery of our global communications. From managing our content calendar and compiling email campaigns to updating website content, you will support our small, dynamic team in continuously improving the quality, impact, and consistency of our outputs for United for Global Mental Health (UnitedGMH) and the Global Mental Health Action Network (GMHAN). 

About Us
United for Global Mental Health is dedicated to creating a world that enables good mental health for all. We draw on our expertise in policy, advocacy, and financing to work with organisations who share our commitment to driving mental health up the political agenda - and securing additional funding for mental health at national and global level. We founded and act as the secretariat for the Global Mental Health Action Network, an open coalition of mental health professionals of over 10,000 individuals and organisations across 170 countries. 

About you 
Our ideal candidate is a dependable, detail-oriented communicator who genuinely enjoys the practical delivery of communications outputs. You are highly organised, skilled at managing multiple tasks, and comfortable keeping the gears of a busy communications function turning. You understand how to tailor messaging for diverse global audiences and geographies. Ideally, you bring experience working within an international non-governmental organisation (INGO) or global health context.

The role 
Key components of the role include: 

• Social media content development - collaborate with internal subject specialists to produce consistent and frequent on-brand written and visual content for social channels, in support of brand and advocacy goals. You’ll use Canva, Adobe Creative Suite and AgoraPulse for this. 
• Email - develop, write and send UnitedGMH’s regular email newsletter, working with internal staff to source news, updates and relevant content tailored for email subscribers.
• Website development - develop, maintain and update content for the UnitedGMH website - including uploading content and editing pages.
• Social media channel and community management - lead on day-to-day management and posting on UnitedGMH social media channels, including LinkedIn and Pinterest. Manage paid social campaigns where required. Use monitoring tools to manage social media comments (organic and paid). 
• Brand guardian: Be a steward of the UnitedGMH brand, helping to ensure consistent application of visual identity and tone of voice across all external organisational outputs, maintaining high standards of design.
• Monitoring, evaluation, and reporting - create regular analytic reports for social, website and email channels. 
• Editorial planning and communications calendar management - lead on the maintenance of the organisation’s communications calendar, ensuring content across channels is planned-in-advance of key advocacy moments. 
• Team support - support the communications team through project management, meeting management, processing supplier invoices, keeping journalist lists up-to-date, and other responsibilities where needed. 
• Ad-hoc support for the Global Mental Health Action Network - you’ll also provide a supporting function as needed for the GMHAN team, including tasks related to website and social management, plus others where needed. 

Requirements 

• Digital Channel Expertise: Proven experience managing website Content Management Systems (e.g., WordPress, Squarespace), diverse social media platforms, and email marketing software (e.g., Mailchimp).
• Exceptional Copywriting: A skilled writer with a track record of crafting engaging copy for varied audiences. Note: We want an authentic writer who cares deeply about the words they craft, rather than someone whose first instinct is to rely on LLMs/AI to generate content.
• Editorial Rigour: Strong research and proofreading skills with an uncompromising eye for detail.
• Organisation & Delivery: Highly organised with experience providing team administrative support and the ability to prioritise a busy workload under tight deadlines.
• Tools & Systems: Comfortable utilising digital project management and collaboration tools (e.g., Trello, Google Drive).
• Mission Alignment: A genuine interest in global mental health, international development, and political advocacy.
• Interpersonal Skills: Strong relationship management skills, with the flexibility to work effectively with a globally distributed team.
• Travel: Willingness to travel internationally to support at global events up to 5 times per year for up to a week at a time. 

Desirable 

• Experience working in an advocacy / international NGO environment within a fast-paced globally distributed staff team
• Demonstrable experience in working with journalists
• Additional language skills (note the position requires fluent English)

Unfortunately, we are not able to recruit team members in the following countries/regions: Afghanistan, Belarus, Central African Republic, Cuba, Democratic Republic of the Congo, Iran, Iraq, Libya, Myanmar (Burma), North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine (specifically the occupied regions of Crimea, Donetsk, Kherson, Luhansk, and Zaporizhzhya), Venezuela, Yemen, and Zimbabwe.

For non-UK candidates: Please note that you would be hired via Deel as an Employer of Record.

Interviews:
Interviews will be conducted remotely. There will be 2 interview rounds and a task to complete.
How to apply:
To apply, please submit your cover letter, outlining how you meet the required competencies, and a CV, via the Charity Job site.

The Data Management and Insight Officer will support the day-to-day management of White Ribbon’s data systems, including CRM (Zoho Bigin) and email marketing processes, website data capture, reporting and audience journeys. The role will help ensure that data is accurate, joined up, compliant and useful, enabling teams across the organisation to better understand audiences, improve engagement, evidence impact and make informed decisions.

Key responsibilities

Data management and quality

• Manage and maintain organisational data, ensuring records are accurate, consistent, up to date and fit for purpose.
• Carry out regular data cleaning, including removing duplicates and improving the quality and completeness of records.
• Help to develop and embed clear processes for data entry, data storage, data management and reporting.
• Support colleagues to use agreed systems, templates and processes consistently.
• Identify gaps, issues or risks in current data processes and recommend practical improvements.
• Ensure that personal and sensitive data is handled securely and in line with GDPR, confidentiality requirements and internal policies.

CRM, systems and data flows

• Carry out he day-to-day management and development of White Ribbon’s CRM system, currently Zoho Bigin and any future CRM platforms.
• Map and monitor key data flows between systems, including Zoho Bigin, Mailchimp, Squarespace and other relevant platforms.
• Ensure that data pathways between systems are working effectively, including between Zoho Bigin and Mailchimp.
• Work with colleagues to improve how data is captured, stored, transferred and reported across platforms.
• Support the management of mailing lists, audience records, campaign data and supporter information.
• Work with system providers or external support where required to resolve issues and improve processes.

 Email marketing, audience journeys and segmentation

• Support the management of audience journeys, working with relevant teams to ensure the right emails are going out to the right audiences at the right time.
• Help to ensure that data is collected consistently through audience journeys, forms, campaigns and website activity.
• Support colleagues to understand and improve audience segmentation, including Ambassadors, Champions, Accredited Organisations, supporters, partners and other key audiences.
• Use data to help identify trends, engagement patterns, gaps and opportunities across different audience groups.
• Support the use of Mailchimp or other mailing systems, including audience management, reporting and data quality.

Website and Promise page administration

• Administer and support the data processes linked to the White Ribbon Promise page on the website.
• Ensure that Promise data is captured, stored, monitored and reported accurately.
• Work with the Communications Manager and relevant colleagues to improve the Promise user journey and related data collection.
• Support reporting on Promise activity, website forms and other key digital engagement points.

Reporting, insight and analytics

• Produce regular reports and dashboards for trustees, managers and staff.
• Run reports that support organisational planning, communications, fundraising, campaigns, accreditation, training and engagement activity.
• Use data to identify trends, risks, gaps and opportunities.
• Present findings clearly and accessibly for colleagues with different levels of confidence using data.
• Analyse CRM and enquiry data to identify trends, conversion rates, pipeline performance and opportunities to improve engagement.
• Support the use of Google Analytics to understand website performance, audience behaviour and campaign effectiveness.
• Help colleagues use data to make informed decisions and improve activity across the organisation.

Surveys, monitoring and evaluation

• Support the development of practical monitoring and evaluation systems across the organisation.
• Help to collect, collate, analyse and interpret survey data, including surveys for Ambassadors, Champions and other key audiences.
• Draw out clear findings and recommendations from survey data and feedback.
• Support the collection of evidence, statistics, case studies and learning for reports, funders, trustees and organisational planning.
• Help White Ribbon better understand the impact and reach of its work through clear, consistent and meaningful data.

Organisational support

• Work collaboratively with colleagues across the organisation to understand their data needs and support better use of systems.
• Provide guidance and support to staff on data processes, reporting and audience management.
• Contribute to a culture where data is used confidently, ethically and effectively.
• Keep up to date with relevant developments in CRM, data management, charity insight, digital analytics and data protection.
• Undertake any other duties reasonably required by the Communications Manager that are consistent with the level and purpose of the role.

Note: this is a new role and the job description may change as the role develops.