Summary

Forward Action is looking for a Digital Strategy Manager to join our innovative and fast-moving team. In this role, you'll lead a small project team to deliver digital campaigns for our progressive partner organisations. You’ll set project strategies to hit measurable fundraising, engagement and advocacy goals and then manage strategists to deliver them to an excellent standard. Optimisation is key to our work, so you’ll ensure testing is baked into every project to challenge assumptions, answer strategic questions, and test innovations that improve our results.

If you’re passionate about making the world a better place, are experienced in digital advocacy or fundraising, and are well organised with good attention to detail and an analytical mind, this job is for you.

This is a permanent role, with the freedom to work both in our London office and remotely anywhere in the UK. You can work either four or five days per week.

Applications close on Sunday 8 March.

Who we are

Forward Action is a digital mobilisation agency for progressive causes. We help our partner organisations reach new supporters, then mobilise them to become activists and donors. We have been in the engine room of some of the most successful election and charity digital campaigns of the last few years, helping our partners add millions of new supporters to their email lists, raise more money online (from more donors) and create campaigns that have led to real-world change.

Our values are critical to us: we will only work with causes that make the world a better place. You will get to work with some of the most inspiring and impactful organisations in the sector - such as Greenpeace, Cancer Research UK, and Amnesty International - and spend your days helping win progress on everything from climate change to homelessness.

You will be working at the cutting edge of digital mobilisation. We trust in data rather than our gut instincts, so we are constantly testing and iterating in our work in order to challenge assumptions and drive better results. We are an agile, fast-moving team, and you will have the opportunity to rapidly develop and expand your skills and experience. 

One of our fundamental values is that all our work should drive real-world, measurable results. But we also believe that the greatest progressive impact we can have is to give our partner organisations the skills, knowledge and culture they need to do what we do themselves. We want to spread our skills and way of working across the progressive sector, not make our partners dependent on us. You will play a key role in this in your job.

What you’ll do as part of our team

• Lead strategic work on your projects

  • Draft strategy for the projects you work on, planning data-driven digital mobilisation campaigns to ensure we hit the project’s fundraising, engagement and/or advocacy goals

• Own and oversee projects

  • Oversee one or more Digital Strategists to ensure projects are managed excellently from conception through to build, coordinating work from our creative and web development teams and liaising with our partner organisations via email, Trello and video calls

  • Run project planning workshops with clients and lead project review meetings

  • Deliver training sessions to help upskill our partner organisations

• Drive innovation in our work

  • Plan and run “minimum viable product” tests of new digital mobilisation models

  • Plan and oversee A/B testing programmes, analyse the results of tests and tactics, and provide strategic recommendations to clients based off them

  • Take part in brainstorms to generate ideas for tactics that help our clients hit their goals

• Help bring in new partner organisations

  • Draft proposals for new projects and attend meetings with prospective clients

  • Work alongside our client partnerships team to build and maintain strong relationships with the partner organisations you work with

• Line manage one or more Digital Strategists

Benefits and working culture

Pro Rata Salary: £46,098 if you live inside London, £41,159 (plus £3,000 travel expense allowance) if you live outside London. We have a generous pay increase system, so every year your salary will increase in line with inflation, and if you hit your professional development goals you will also move up a pay grade. If you move up a pay grade your pay will increase by £1,470 - £1,646 pro rata depending on whether you live outside London or in London.

Contract Term: This is a permanent contract. The role can be either full time or four days a week.

Location: In our Hoxton office, with the option to work remotely. Ensuring our team is open to people who live outside London and enabling staff to work flexibly are important values to us, so you’ll have the freedom to work from home regularly. Most of our meetings are held via video conferencing, but you will need to attend meetings with clients in London fairly regularly - once every week-or-two on average.

Holiday: 25 days/year (pro rata), plus bank holidays and the week between Christmas and New Year.

Extra holiday for travelling sustainably: We’re a member of the Climate Perks scheme, so you’ll have an extra two days of holiday a year if you use them to travel by land or sea instead of taking a flight.

Maternity and Paternity/Long-term partner parental leave: For a small organisation, we’re proud to have a generous and progressive parental leave policy. Maternity leave is 12 weeks at full pay, 14 weeks at 50% pay. Paternity/Long-term partner parental leave is 6 weeks at full pay.

Working culture and hours: Our team is open, inclusive, friendly, respectful and kind. We work eight hour days (with a 30 minute lunch break), with core hours of 9:30am-4:30pm. We put a lot of importance on ensuring everyone finishes on time: while there are some times when you’ll need to stay a little later to finish work, people in the team rarely work more than 30-45 minutes late. No one works weekends or on their holidays, ever. 

Abilities and experience you’ll need to have

• Four or more years’ experience working in digital campaigning, digital fundraising or digital direct marketing

• Excellent written and verbal communication skills

• Being comfortable working in a fast-paced environment

• Excellent organisation and attention-to-detail

• Experience of managing projects

• Experience planning digital strategy to hit measurable goals

• Comfortable analysing simple datasets (e.g. email or Facebook ads results)

• Dedication to helping build a fairer, more progressive society

• Fluency in spoken and written English

We’re also looking for a quick learner. We don’t expect you to know or have done everything when you start - instead, we’ll be looking for you to pick up new skills and knowledge quickly, then run with them.

Abilities and experience that are nice to have

We know it’s not possible for any applicants to have all these skills - it’s likely you’ll be able to bring 3-4 of the following to our team:

• Line management experience

• Experience working in the charity sector

• Experience planning supporter email journeys

• A solid understanding of online user experience (e.g. how to lay out a web page to improve conversion rates)

• Enthusiasm for thinking creatively and coming up with new ideas

• Drafting and building emails, especially for fundraising

• Reviewing or editing content

• Drafting and setting up Facebook adverts

• Knowledge of how to plan a fair A/B experiment, then analyse it

• Basic HTML skills

• Experience working at an agency

How to apply

To apply for this job, please click "Apply" and complete the form on our website.

To ensure our hiring process is as fair as possible, we run an anonymised application procedure. So please remove your name and contact information from your CV before uploading it, and only enter these details in the online form. 

To apply, you will need to include:

• your CV (with name and contact details removed)

• up to 250 words explaining how you’re suited to the role and why you want this job

Applications close end of day Sunday 8 March.

Shortlisted candidates will be asked to complete a written online task from home - this can be any time that works for you between Friday 13 and Monday 16 March. Selected candidates will then be invited to attend an interview (either in person in London or via a video call) on Tuesday 24 March.

Questions? 

If you’re unclear about anything to do with the role, you can contact our team via our website.

Core Job Description
Responsible for increasing, traffic, application rate and improving UX and engagement across Islamic Help’s digital portfolio via digital marketing activities. Responsible for the development and implementation of digital marketing campaigns to achieve clients brand objectives

The digital marketing assistant will be responsible for, but not limited to:

• Design website banners and assist with web visuals
• Create and upload copy and images for the organisation's website
• Responsible for the implementation of the PPC and SEO strategy
• Monitor and report IH activity weekly, propose and implement activities to improve performance
• Test and learn automated email and customer segmentation programmes to increase engagement of donors and to move passive donors to active and passionate donors.
• Develop communications to drive engagement with the website and increase trust and revenue for IH – share learnings with the team.
• Manage Facebook campaigns to drive engagement with IH
• Manage IH social media accounts.
• Working with other teams internally including Development Manager, Web Developer, editorial team, sales teams
• Managing relationship with any external (marketing) agencies
• Staying abreast of digital marketing developments, emerging technologies, key systems and processes, including reviewing competitor activity and generic marketing innovation in other markets
• Communication of digital marketing developments to the wider business in order that the business can identify where these developments can be utilised to benefit IH
• Undertake regular competitor reviews and analysis and share learnings with the team
• Develop and implement client campaigns to meet specific objectives
• To undertake any other tasks as may be reasonably be required by your line manager or the directors

Key skills for the role

• Ability to communicate at all levels
• Planning, organisation and prioritisation skills
• Teamwork
• Ability to work strategically and tactically
• Ability to understand, manipulate and interpret data to ensure appropriate decisions making
• Attention to detail
• Analytical approach, highly numerate and literate
• Accountability

Desired
• A background in digital marketing
• Experience within the charity or not for profit sector.

A great opportunity has arisen for a Digital Marketing Officer with email marketing experience, within a children's charity for 3 months.

Key Responsibilities will include:

To work with teams across the charity to ensure the effective delivery of email campaigns.
To play a key role in maximising engagement and income for the charity from supporters and potential supporters through the development and delivery of email campaigns.
Pro-actively works with colleagues in other divisions to use email as an effective engagement tool and to lead on email best practice across the charity.
Work with teams across the organisation to deliver digital marketing campaigns to meet organisational objectives.
Reports to the Digital Marketing Manager
Works with colleagues across the whole of the charity to help develop and assist with the delivery of their email marketing requirements.
Coordinating the delivery of services through the email service provider agency and other suppliers that support our marketing activity.
To be a centre of excellence and expertise on the use of digital marketing (especially email but also paid social, display, PPC and SEO), influencing teams to help them acquire, retain and engage supporters of the charity and provide advice accordingly.
To train teams in digital marketing practice to improve the overall effectiveness of marketing campaigns across the organisation.
To identify, test and develop email plans, for the charity, to maximise engagement, revenue generation and stewardship through the use of email.
To work closely with teams across the charity, helping them measure and improve the effectiveness of their digital marketing.
To support departments and teams to use digital marketing in a more effective way and reach new audiences.
To facilitate, where required, technical aspects of email send-out, including coding (in HTML).
To work closely with the whole digital team to ensure that the charity provides the right messages/content for current supporters.

In order to apply you should have the following skills and experience:

Experience of successfully operating at a high level in the delivery of email as a part of customer/supporter acquisition and retention strategies.
Experience of successfully operating the delivery of email campaigns from design
& creation, data segmentation and reporting. (Applicants should have experience of web-based email marketing tools (ideally Adestra), Photoshop, Dreamweaver/HTML/CSS and web and social networking analytics tools.)
Experience of managing digital, communications or marketing projects successfully from inception to closure, scheduling, finding solutions to problems, and communicating effectively throughout
Excellent verbal and written communication skills to analyse, interpret and present complex information in a clear and persuasive way for a wide range of audiences.
Highly developed ability to establish, develop and maintain relationships with a wide variety of people, particularly with senior level individuals.
Excellent project management skills, with the ability to organise and plan own work and the work of others, manage budgets, and deliver objectives on time.
Excellent organisational skills with the ability to organise and plan own work and the work of others to deliver objectives on time.
Ability to identify opportunities and to research and evaluate their viability in order to achieve desired outcomes.

Unicef ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

The Strategy function at Unicef UK brings together all our resources to help drive growth and success across the organisation. Within this function, the Senior Digital Analyst is part of the Knowledge team which works with leaders across the organisation to ensure insight sits at the heart of our strategy, the decisions we make and the initiatives we deliver: bringing the outside into the organisation.

As Senior Digital Analyst, you will champion an evidence-based decision making culture and operate a consultancy style approach. You will manage digital projects and work with the Analysis Manager to deliver a data-driven culture. Day-to-day, your work will span digital transformation and analytics but you will also work with colleagues to review and recommend improvements to how we review, define and manage data.

To succeed in this role, you will have significant experience of digital analytics tools and APIs, such as Google Analytics and Google Tag Manager. You will have experience of measuring the performance of digital campaigns as well as a good knowledge of data pipelines. You will be a confident facilitator, able to explain complex problems to simply and support colleagues to develop their digital skills, and you will have excellent communication skills in order to tailor how you deliver insights and findings to different levels of the business and non-technical colleagues.

This is a fantastic opportunity to drive new ways of working as well as data practices for digital analytics at Unicef UK.

To apply, please visit our website via the button below.

Closing date: 5pm, Tuesday 3 March 2020.

Interview date: Tuesday, 17 March 2020.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups at this level at Unicef UK. We want to do this because we know greater diversity will lead to even greater results for children.

Unicef UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights. CVs will not be accepted.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

The Talent Set are currently working with a unique Educational Charity based in Central London who are looking to recruit a Digital Marketing Officer to join a busy Marketing, Communications and Fundraising team.

Working closely with the team manager you will be responsible for implementing the first digital strategy of the organisation, the aim is to expand online reach and the impact of digital communications.  You'll be responsible for content, email marketing, social media across a number of channels, writing copy and articles, and lastly responsible for the creation of the digital newsletter.  There will also be an opportunity for you to manage a junior member of the team.

The ideal candidate for this exciting role within a supportive team will have the following skills and experience:

- experience of working within a digital team on a number of channels.
- experience of using google adwords/FaceBook ads or other digital marketing channels.
- experience of managing, growing and nurturing online communities using engaging content such as Facebook, Twitter, Instagram, blogs
- knowledge of using CMS systems

- knowledge of photo and video editting aren't essential but would be useful

The organisation will offer you ongoing training and development within a supportive environment.
 
 

This high profile homeless charity are looking for a digital marketing professional to come and join their team.

Within this role you can look forward to acting as the marketing automation lead for the fundraising directorate, supporting all key stakeholders within the directorate to optimise their email marketing activity to key stakeholders.

The primary focus of this post will be email marketing but will also include the use of social media as well, to develop engaging and sustainable supporter experience. You will be identifying content that resonates with their target audiences, and then report of performance to optimise future campaigns.

The ideal candidate will:

• Be an experienced digital marketer
• Have extensive experience in email marketing and marketing automation
• Strong experience in optimising user/supporter journeys
• Up to date digital knowledge (CRM systems, digital analytics tools etc.)

If you have digital experience and are looking for the next step in your career that will give you broad marketing experience at an incredible charity this could be the role for you. 
This role supports marketing and digital fundraising, through communicating and engaging with audiences across social media - Instagram, Twitter, Facebook and YouTube. 
You will work closely with the Marketing & Communications Manager to produce engaging social media content, using Google Analytics and Hootsuite to monitor effectiveness. 
The role will also focus on Facebook’s charitable giving tool, ensuring that the charity are maximising the current platform and making use of new digital fundraising opportunities. 
You'll be reporting to a Head of Marketing and Comms so you will have someone experienced to learn from. 

This is an incredible role at a small, world-leading hospital charity where your work will be a part of their essential work that saves lives every day. 
For a confidential discussion please get in touch. Don't worry if you haven’t updated your CV recently, I don't need one at this stage. 

Digital Marketing Officer

Your new company
A disability charity based in Central London - looking to grow their engagement online.

Your new role
Your role is to manage paid advertising and Google advertising campaigns for the organisation. A key aspect of the role will be optimising social media campaigns with the purpose of driving donations as well as event and volunteer sign-ups. You will have the opportunity to work closely with the Digital Team and Brand Manager to ensure campaigns are on brand. Having a breadth of digital marketing experience will really help your application:

• Launching and optimising paid social campaigns.
• Monitoring budgets.
• Analysing campaigns

What you'll need to succeed

• Experience with Adwords is essential
• Experience in paid social media
• Write attractive and concise copy for adverts and social media posts
• Suggest and develop new campaigns across multiple channels
• Strong at statistical analysis, spreadsheets and reporting.
• Ability to navigate, schedule or generate reports quickly.
• Ideally public sector or third sector experience

What you'll get in return
This is a really exciting opportunity to work on upcoming campaigns within the Third Sector and receive a competitive hourly rate.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A fantastic opportunity has arisen for a Senior Digital Planning Officer to join a leading children's charity on an 8-month FTC.

You will be involved in using Agile principles to help plan the content strategy whilst also designing and implementing digital processes for online campaigns.

In order to be successful in this position you must have the skills/experience:

* Experience in evaluating processes (specifically planning & briefing) with a key focus on how to improve efficiency
* Strong initiative when it comes to planning and monitoring projects
* Experience working as a digital specialist (good knowledge of digital marketing)
* Strong commercial experience implementing content strategy
* Experience with Agile principles & adapting Agile methodology to different teams & projects
* Stakeholder engagement

Applications are being considered on a rolling basis, so if you're interested in hearing more, please do get in touch ASAP!

Please note, only suitable candidates will be contacted with more information.

We’re looking for an exceptional marketing officer with proven digital marketing skills to help deliver our exciting plans for growth. This is a key position in our Membership and Marketing team – championing cycling, publicising success, engaging new supporters and, most importantly, recruiting new members.

In this varied role you’ll be building LCC’s profile and generating income to support our campaigning ambitions. You’ll be responsible for delivering digital campaigns and organising events to grow LCC’s supporter base; and overseeing all member acquisition marketing, including promotions to persuade London’s cyclists to join LCC.

The successful candidate will be confident using email marketing platforms, publishing content to websites (Drupal and WordPress) and using social media to support revenue generation (Facebook, Twitter, Instagram). Experience of delivering digital campaigns with Facebook Ads Manager and Google AdWords will be beneficial, as will strong writing skills, which you’ll deploy for writing copy from ads and emails, to articles for the LCC website and features for the members’ magazine. On top of all of this, LCC’s new Marketing Officer will bring a dynamic, can-do and entrepreneurial spirit to their work.

Please note, the supporting statement for application must include answers to the questions at the bottom of the advert.

About us

We are the international development agency for 41 sponsoring churches and keen to serve and work with other churches, too. We were established so that the sponsoring churches and others 'could respond to Christ's command to care for all in need'. Our values are rooted in our Christian belief and are based on our understanding of relational theology, which asserts that human beings are called to have a special relationship with God and in turn to have a particular relationship with one another.

About the role

The Digital Analyst leads data collection and analysis across various online tools and platforms for fundraising and campaigns, providing analysis and insight around Christian Aid's digital work to advise and guide the activities of the Digital Supporter Engagement team (DSE). The role is focused on understanding the online activities of both current and potential supporters. It includes structuring, setting up and drawing data from analytics tools, then providing an analysis of the findings and implications. The role will also support the agile digital development and digital marketing team in better understanding and using digital analytics to assess progress against our digital KPI and project targets. The post holder will be expected to deliver actionable and user-friendly insight throughout the project life-cycle, and for Christian Aid's online presence overall.

About you

Applied Skills Knowledge and Expertise:

-Significant, excellent data and numerical analysis/statistical skills, in particular in relation to digital activities and testing.

-Strong knowledge and experience of web analytic tools, social media monitoring and CRM systems. Strong technical experience and knowledge of Google Analytics, session playback software, competitor analysis software, JavaScript for tag management.

-Knowledge of tag management systems, including basic editing of tags. Maintain and develop tracking requirements for website features and activities.

-Knowledge of competitor analysis and insight software.

-Ability to generate actionable insight from data, understanding what data is required.

-Experience monitoring, analysing and supporting improvements to conversion rates.

Desirable:

-Knowledge and experience of CRM systems and data analysis software.

-Knowledge and experience of business intelligence tools, in particular QlikView and/or Power BI.

-Experience in building and working with supporter profiles.

Further information

This role requires applicants to have the right to work in the country where this position is based.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

Competency questions

Deliver Results: Tell us about a time when you had to bring together a range of information, using your skills in digital analysis and analytics, to provide advice and recommendations based on sound evidence.

Strive for Improvement: Tell us about a time when you had to use your analysis skills to improve the effectiveness of an organisation's digital approach.

Communication: Tell us about a time when you had to manage multiple stakeholders with conflicting priorities. How did you approach this while still ensuring your objectives were achieved?

Gresham College is an educational charity which provides a programme of free public lectures, with approximately 130 events scheduled each year in London.

At this exciting time of expansion for the College, we are seeking to appoint a new Digital Marketing Manager to help us reach new and diverse audiences both for our new events and for our online back catalogue. We are looking for a marketing specialist who is interested in our free academic lectures, which have been given in London since the College’s foundation in 1597, and in the challenge of promoting our broad range of lectures to Londoners from every walk of life – and in looking beyond London. You must have experience in digital marketing and preferably a degree or relevant qualification, be versed in best practice, and brilliant at analytics, with a flexible, data-driven approach to your work. You will also be interested in events and will act as front of house as part of a shared schedule (we have a good time off in lieu policy and generous holiday allowance).

You will be a key part of a small team (c. 10 people), so we are looking for someone who is a real team player, is pro-active, and flexible in approach, getting involved in many different aspects of running the College.

The closing date for applications is Monday 16 March 2020 at 0900

Interviews will be held on Friday 3 April 2020

Applicants should submit a letter of application stating why they would be a suitable candidate for the post and how they fit the person specification, enclosing a CV, by email click on apply 

We are looking for a passionate and driven Digital Engagement Officer to support our social media and email channels.

Position: Digital Engagement Officer
Reference: DL76
Type: Full-time (35 hours per week), permanent
Location: MS National Office, NW London
Salary: £30,010 - £34,577 plus excellent benefits
Salary Band: Band E, Level 1
Department: Digital and Content

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job 
In this role, you will be working alongside a number of managers in our Digital Engagement team to help make our channels as creative as possible. You will always be thinking about new ways to engage our audiences, sharing ideas and finding opportunities to develop and share engaging content.

You’ll respond to comments, tweets and messages from the public across our social media channels and our forum, and work with our Helpline team to ensure vulnerable supporters get the help they need.

You will work closely with our Supporter Email Manager to help create and build emails and manage data. You will regularly report back on how our channels are performing, helping us to continually optimise.

Strong copy writing skills are essential, and you will thrive working in a fast-paced innovative environment. You will be joining our friendly and supportive team at an exciting stage of our development, as we continue to use digital to help improve the lives of people living with MS.

We offer 27 days annual leave (excluding bank holidays), travel loan and various other benefits such as supported developmental opportunities.

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our new 5 year strategy.

Part of this exciting transformation will include an office move for our current National Centre in Cricklewood, NW London to a different location in London. We are currently defining where and what type of accommodation this will be and we really want our staff to be involved in that decision and therefore we don’t envisage a move before Sept 2020.

Closing date: 9am on Tuesday 3rd March 2020

In order to apply for this role, please submit an updated CV and supporting statement indicating how you meet the criteria as set out in the person specification in the attached job description.

We are committed to promoting equality and diversity. 

We would be grateful if you could complete the equality and diversity monitoring form (available on our website) and submit it with your application.

No agencies please.

We are looking for  a Marketing Officer to support the Marketing Manager in devising, implementing, monitoring and reporting on imagintive and cost-effective campaigns to drive ticket sales for our visitor offer and events.  The successful candidate will also have a responsibility for growing digital media by developing engaging and timely content.  The successful candidate is required to have an excellent understanding of digital communication channels and campaign targeting, with project management skills.