Digital marketing officer jobs

Every day at PACT, we are building adoptive families and empowering women, children and parents to embrace a positive future. Our work changes lives and we are looking for someone who can help tell the stories behind that impact.

As Communications and Engagement Officer you’ll play a key role in sharing the voices and experiences that define who we are. You’ll help shape compelling content that brings our mission to life and connects people with the difference that PACT makes.

Join an outstanding adoption charity and award-winning trauma recovery service provider that is passionate about creating brighter futures for women, children and families from many different backgrounds.

Position: Communications and Engagement Officer

Location: Hybrid working arrangements, with at least one day per week in our Reading office   

Contract: Permanent full time – 37 hours per week, weekdays

Salary range: within the range of £26,508 to £32,397 per annum 

About the role:

Our Communications and Engagement team is responsible for engaging external audiences, supporters and beneficiaries in PACT’s work and fundraising challenges. 

As our Communications and Engagement Officer you will play a valuable role in shaping and sharing compelling content that brings PACT’s mission to life. You will:

· produce PACT communications and marketing materials that reflect our values and demonstrate our impact. This includes a programme of social media engagement, regular newsletters, press releases, internal communications, creating content for the website and capturing illuminating lived experiences for the variety of channels.

· ensure that all internal and external communications align to our brand

· raise awareness of the PACT brand and our services

· contribute to PACT’s fundraising targets with appeals and challenges

About you:

To be a successful Communications and Engagement Officer, you’ll have skills and experience in using:

· Social media for organisation and event promotion

· Analytic and insight tools to develop reach and engagement across digital platforms

· WordPress content management systems to create, edit and maintain webpages

· Mailchimp as an email marketing tool

· Canva, Adobe Creative Cloud apps, or similar graphic design platforms

· CRM programs, such as Blackbaud’s Raiser’s Edge

You’ll be able to identify considered opportunities to develop communications and engagement through initiative and innovation to maintain PACT’s position as a sector leader.

If you can demonstrate your creative skills to present information in a clear, engaging and accessible way with the above experience, and this sounds like you - please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful.

For an informal discussion about the role please visit our website for contact details for Sam Ward, Events and Engagement Manager.

For more information about PACT please visit our website.

Closing date: 9am, Monday 22 June 2026

Please note that previous applicants need not apply. 

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Communications Assistant, Marketing Assistant, Communications and Engagement Assistant, Communications and Marketing Assistant, Communications Officer, Marketing Officer, Communications and Marketing Officer, Communications and Social Media Assistant, Communications and Social Media Officer

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.  

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.  

All opportunities with PACT are based in the UK.

Working as part of our Digital (Acquisition & Loyalty) team, you'll help plan, deliver and optimise digital marketing activity across paid social, PPC, display and email. You'll support campaign delivery from briefing through to reporting, using data and insight to inform decision‑making and continuous improvement.

This role works closely with colleagues across marketing, digital, fundraising, data and content teams, as well as with external agencies, to ensure activity aligns with wider organisational priorities and delivers against agreed targets. Travel will be required to quarterly meetings in London Hubs.

Essential experience

• Experience in planning, delivering and optimising paid social campaigns
• Experience in using Google Analytics and paid social platforms to extract and analyse data and report on marketing performance
• Campaign building and digital analytical skills
• Experience implementing tracking for paid social campaigns and working with relevant ad platform functionality

When completing your application please refer to your skills, knowledge and experience in relation to the Person Specification and Job Description document. Please also ensure that you outline how you meet the above essential experience criteria.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Digital Marketing Officer

Beechcroft House, Vicarage Lane, Curdridge, Hampshire, SO32 2DP with hybrid working available

Up to £31,000 gross per annum (£21,700 actual salary for 0.7 FTE) depending on skills and experience

Permanent, Part Time (24.5 Hours per Week)

Hampshire & Isle of Wight Wildlife Trust is shaping a wilder future for our counties – protecting special places, restoring habitats and inspiring people to act for nature. As part of the UK’s fastest-growing movement for nature’s recovery, we lead with passion, integrity and bold thinking. Join a team where your work has purpose, your ideas matter, and you can help create lasting change for wildlife and people. 

We are seeking a Digital Marketing Officer to join our cause.

This newly-created role is a key investment for the Trust as we aim to inspire more people to support wildlife recovery across Hampshire and the Isle of Wight. High quality, targeted and engaging digital communications are essential to growing our reach, strengthening our reputation and enabling more people to connect with nature and take meaningful action.

What you’ll be doing:

You’ll support the Trust in achieving these goals by delivering effective, data-driven digital marketing activity across a range of channels. You’ll help promote the Trust’s work, events and campaigns; enhance and optimise our website; work with colleagues to develop compelling supporter journeys; and deliver impactful paid digital campaigns that attract new audiences and drive income. Working closely with colleagues across the organisation, you’ll ensure our digital presence is accessible, engaging and aligned with our mission to create a wilder Hampshire and Isle of Wight.

About you:

You’ll be a creative, data-informed and proactive digital marketer who is passionate about using digital tools to inspire people, grow support and drive meaningful engagement. You will bring strong technical skills, a results-focused mindset and a collaborative approach to supporting digital marketing and communications across the Trust.

Wild About Inclusion!

As an inclusive employer we recognise that our workforce needs to better reflect the communities in which we live and work.  We encourage applications from all sections of the community, particularly those underrepresented within our sector, including people from black, Asian, minority Ethnic backgrounds and people with disabilities. We are committed to creating a Movement that recognises and truly values individual differences and identities.

We are happy to discuss the possibilities of hybrid and flexible working

This role will be based at our office in Curdridge, however, we are happy to accommodate a hybrid working routine, and discuss a pattern of work which mutually suits the candidate and the Trust. Traditionally, office hours are Monday to Friday, 9am-5pm with an hour lunch break. We value spending time working in-person to develop strong connections with each other and with our mission, so we although we offer hybrid working, we do not offer full home working within our roles.

We offer a wide range of benefits including a competitive salary, generous annual leave allowance, a contributory pension scheme, life assurance, learning and development support, 24-hour access to our employee assistance programme, discounted staff travel with our corporate partners Wightlink (subject to T&Cs), free parking at our sites and more.

Closing date:  05 June 2026

Interviews:  To be confirmed

To apply for the role, please click on the 'Apply Now' button at the top of the page. In the ‘supporting information’ section, you’ll need to demonstrate, with detailed examples, how you meet the job requirements using the Job Description and Person Specification below. Please note that we may occasionally close vacancies early when we have received enough applications that meet the required criteria.

About This Job

This job is to work with the cadet media and communications team in creating and delivering digital marketing strategy to increase awareness of the Combined Cadet Force (CCF) mainly through digital platforms including our website and social platforms with the target of increased traffic, awareness, and recruitment. It is an exciting new role with lots of opportunity for personal and professional growth in a hard-working team.

Essential Skills

· A recognised qualification or proven success in digital marketing

· Hands on marketing / communications experience

· Minimum of 1 year experience in marketing

· Knowledge of digital marketing and communications practices

· Content creation abilities

· Use of social media to achieve marketing and communications objectives

· Awareness of graphic design principles and familiarity with Illustrator, Photoshop, or other imaging / graphic design software

Please refer to the attached Job Description for further information.

Our charity

The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining CCFA you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our Aldershot office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 14th June 2026.

Interviews will be held in person during the week commencing Monday 29th June 2026.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Right to Work check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.

The Faculty of Sport and Exercise Medicine UK (FSEM) is looking for a Communications and Marketing Officer to join our small but ambitious team. This is an exciting opportunity to help shape how we engage with healthcare professionals, partners and the public.

Role Purpose

The Communications and Marketing Officer plays a key role in supporting the Faculty of Sport and Exercise Medicine UK (FSEM) by delivering effective, professional and engaging communications and marketing activity. The post holder will work autonomously to plan, create and manage content for a wide range of audiences including healthcare professionals, patients, policy makers, partners, and the wider public.

They will work closely with external key partners and take responsibility for project marketing, including leading the marketing and promotion of the Moving Medicine patient and professional resources. The role also supports all internal departments to meet their communications and marketing needs, ensuring a consistent, accurate and credible voice for FSEM across all channels.

Duties

Communications

• Deliver and support the implementation of FSEM’s communications strategy.
• Produce high‑quality written content for the website, newsletters, digital channels, policy communications, announcements and general audience information.
• Draft, edit and coordinate organisational publications, reports, position statements and guidance documents.
• Support committees and working groups in producing clinical or professional content, ensuring clarity, consistency and alignment with FSEM standards.
• Draft speeches, blogs, statements and briefings for Senior Officers as required.
• Manage and maintain FSEM’s digital communication channels, ensuring content is accurate, accessible and up to date.
• Monitor policy, news and sector developments to identify opportunities and risks.
• Provide advice on communication approaches to senior officers, committees and working groups.

Marketing

• Plan and deliver targeted marketing campaigns for key FSEM programmes including Moving Medicine, examinations, membership, awards ceremony and educational activity.
• Produce and coordinate promotional materials including digital assets, social media graphics, printed items and campaign copy.
• Manage marketing timelines, stakeholder input and delivery schedules.
• Ensure all marketing adheres to FSEM brand guidelines and reflects organisational values.
• Support and promote major Faculty events including the Awards Ceremony.

Digital and Analytics

• Oversee continuous improvement of the FSEM website, ensuring strong user experience, logical navigation and accurate content.
• Apply SEO best practice to enhance visibility and reach.
• Use digital analytics to measure the effectiveness of campaigns and communications, reporting on performance and identifying improvements.
• Ensure compliance with GDPR, digital accessibility requirements and content governance processes.

Collaboration and Organisational Support

• Work closely with all FSEM departments to support their communications, marketing and promotional needs.
• Provide expert communications support to sub‑committees, working groups and project teams across publications, marketing and engagement activity.
• Represent FSEM at internal and external meetings relating to communications, project work or collaborative activity.
• Support the planning and delivery of FSEM events, including on‑site support at the Awards Ceremony.
• Take delegated supervisory responsibility over administrative staff during events or specific project delivery where appropriate.
• Contribute to Faculty‑wide initiatives and organisational development activities.
• Participate in appraisal, maintain high professional standards and commit to ongoing learning.

Responsibilities

• Deliver accurate, timely and effective communications and marketing across all platforms.
• Uphold FSEM’s reputation and ensure positive representation of the Faculty at all times.
• Maintain high editorial standards across all publications, position statements and guidance materials.
• Ensure FSEM departments receive effective communications and marketing support.
• Represent FSEM professionally at meetings and sector events.
• Contribute to the smooth delivery of FSEM events, including conferences and awards activities.
• Ensure data accuracy, digital compliance and reliable reporting.

Accountabilities

• Highly effective delivery of communications plans and marketing campaigns.
• Increased engagement with key professional and public audiences.
• Successful promotion of Moving Medicine resources and other core programmes.
• High quality production of publications, position statements and guidance documents.
• Accurate and insightful reporting using analytics to guide future activity.
• Timely maintenance and development of the FSEM website and digital channels.
• Effective cross departmental collaboration supporting examinations, education, policy and events.
• Smooth, well supported delivery of major FSEM events.

Job Attributes / Skills / Requirements

Essential

• Excellent written and verbal communication skills.
• Strong digital communication and social media management skills.
• Ability to manage multiple projects independently and prioritise effectively.
• Strong relationship‑building and stakeholder management abilities.
• Understanding of SEO, analytics and digital channel performance.
• Knowledge of GDPR and data protection principles.
• Proficiency with Microsoft Office and design tools such as Canva (or equivalent).
• Experience delivering communications and marketing activity.
• Ability to identify reputational opportunities and risks.
• High attention to detail and commitment to accuracy.

Desirable

• Experience working in a healthcare, medical, education or membership environment.
• Experience managing website content or CRM systems.
• Understanding of Search Engine Marketing (SEM).
• Knowledge of sport and exercise medicine, public health or clinical sectors.
• Commitment to ongoing professional development.

Qualifications

Essential

• Educated to degree level, or able to demonstrate equivalent experience, in communications, marketing, public relations or a related field.
• Evidence of continuing professional development in communications, marketing or digital media.

Desirable

• Training or certification in digital marketing, analytics, SEO or social media.
• Qualifications or training in health communication, public health or sport and exercise medicine.
• Training or certification in GDPR, data protection or information governance.

To view the full job description, supporting information or to apply please visit our website.

An exciting Head of Marketing & Digital Fundraising opportunity with an international humanitarian aid charity delivering life-changing programmes across the Middle East, East Africa, and South Asia.

This is a newly created, transformation role. We’re looking for a commercially minded marketing leader to drive brand growth, digital fundraising, and audience expansion. You’ll lead multi-channel campaigns, paid digital activity, content and storytelling, website and donor journey optimisation, while helping position the charity alongside leading global humanitarian organisations.

Working closely with a creatively driven CEO, you’ll have the autonomy to shape the marketing function, manage freelancers and agency partners, and play a key role in growing income, awareness, and corporate partnerships.

Essential experience:

• Established experience leading marketing, digital, fundraising, brand, or a closely related creative role.
• Track record with a strong consumer or supporter facing brand.
• Demonstrable experience leading or significantly contributing to a brand repositioning or brand growth project
• Proven track record running paid digital campaigns with measurable income growth
• Hands-on experience with Meta Ads Manager and Google Ads, including campaign setup, audience targeting, and conversion tracking

You’ll be joining an ambitious, and growing team at a pivotal stage of the charity’s development, with genuine opportunity to make a visible impact.

• Initial 12 month FTC, with the opportunity to become permanent.
• Stanmore, London.
• Full-time in the office, (with possibility to work hybrid in the future).
• £40,000–£45,000
• Benefits include 28 days annual leave, plus bank holidays.
• Approximately 2 to 4 international field trips per year

Please apply today, the charity is reviewing applications and interviewing on a rolling basis.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Carers’ Resource is delighted to be able to advertise a new role to support carers and those they care for. We are seeking:

Marketing & Communications Officer

Hours: 18 hours per week

Salary: £13,621 for 18 hours and up to £28,000 (Full Time Equivalent)

Location: Bradford, Harrogate, or Craven office with some hybrid working
 

The Role:

We are looking for a creative and motivated Marketing & Communications Officer with at least three years’ experience in digital marketing and communications to help raise awareness of Carers’ Resource, promote our services and strengthen engagement with carers, supporters, partners and the wider community.

This is an exciting opportunity for someone who is passionate about making a positive difference to people’s lives. The successful candidate will play an important role in supporting campaigns, creating engaging content and helping to ensure unpaid carers know where and how to access support.

Working closely with the CEO and colleagues across the organisation, you will help deliver effective marketing and communications activity that reflects the values, voice and impact of Carers’ Resource.

Key Responsibilities

• Develop and deliver engaging marketing and communications activity across digital and print channels.
• Manage and update website content to ensure information is accurate, accessible and engaging.
• Create high-quality content for social media, campaigns, press releases and promotional materials.
• Support the promotion of services, events, fundraising activities and campaigns.
• Help increase awareness and understanding of unpaid carers and the support available through Carers’ Resource.
• Manage and grow social media channels, monitoring engagement and performance.
• Support internal communications and staff engagement activities.
• Produce marketing materials including leaflets, posters, presentations and impact stories.
• Gather and share case studies, testimonials and stories demonstrating the charity’s impact.
• Monitor marketing performance and provide reports on communications activity and engagement.
• Ensure all communications are consistent with organisational branding and values.
• Support the development and maintenance of the organisation’s brand identity and reputation.
• Assist with campaigns to recruit volunteers, supporters and trustees where required.

Person Specification:

Essential

• At least 3 years experience in a marketing/ communications role including creating digital content and campaigns.
• Excellent written and verbal communication skills.
• Experience managing social media platforms and creating engaging content.
• Strong IT and digital skills including website content management systems and Microsoft Office.
• Ability to write for a range of audiences and communication channels.
• Experience producing marketing materials and promotional content.
• Good organisational skills with the ability to manage multiple priorities and meet deadlines.
• Creative, proactive and able to work independently.
• Strong attention to detail.
• Commitment to the values and aims of Carers’ Resource.

Desirable

• Experience working in the charity, health or social care sector.
• Knowledge of digital marketing tools, analytics and email marketing platforms.
• Graphic design or video editing skills.
• Experience working with media and public relations.
• Understanding of issues affecting unpaid carers and vulnerable communities.

Personal Attributes

• Compassionate and people-focused
• Team Player who collaborates with colleagues
• Enthusiastic and creative
• Collaborative and supportive
• Flexible and adaptable
• Professional and approachable

What We Offer

• Flexible and hybrid working opportunities
• Supportive and friendly working environment
• Training and professional development opportunities
• Generous annual leave entitlement
• Pension scheme
• Opportunity to make a meaningful difference to unpaid carers and local communities

Equality, Diversity & Inclusion

Carers’ Resource is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. We are committed to creating a workplace where everyone feels valued, respected and supported.

Closing date for applications: Monday 15th June 2026

Please submit a covering letter with your CV explaining your fit to the role.

We are looking for a Direct Marketing Officer to join our growing Individual Giving team at Samaritans. This role will assist in the creation, management and implementation of key campaigns and projects to recruit and retain supporters maximising loyalty and lifetime value.​

A valued member of the team – you’ll also contribute to individual giving projects while supporting larger, strategic initiatives led by the 2 x Senior Direct Marketing Officers in the team.

This is a brilliant time to join the IG team at Samaritans as we continue to drive forwards our ambitious plans to enable us to be there for all those who need us.We’re progressing some exciting new projects and you’ll have the opportunity to develop a variety of skills and knowledge.​

We are a supportive, creative, and ambitious team. We empower each other to achieve great things, and we’d love to have you join Samaritans and help us continue to succeed.​

​Contract​

• £33,000 to £34,000 per annum plus benefits
• Full Time (35hrs per week)
• Permanent
• Hybrid working - Meeting in person and working collaboratively are things we value. This role is linked to our Ewell (Surrey) office with a blend of home working and office working.
• In-person working - at present, the team meet in the office 1-2 times per month.
• We are passionate about flexible working, talk to us about your preferences​​

About the role​

You’ll manage a portfolio of business-as-usual (BAU) campaigns while supporting wider strategic activity, helping to maximise supporter lifetime value and grow income. This is an exciting opportunity to work across a variety of channels and collaborate with teams and agencies to deliver impactful campaigns.​

What you’ll do​

• Deliver end-to-end individual giving campaigns across channels such as direct mail, email, telemarketing, DRTV, face-to-face and digital acquisition (PPC and meta)
• Plan, execute and optimise campaigns, including segmentation, creative development, production and analysis
• Monitor performance and produce regular reporting, ensuring campaigns meet income and budget targets
• Work with internal teams and external agencies to deliver high-quality, compliant campaigns
• Support donor stewardship by ensuring timely and effective supporter thanking
• Contribute to campaign reviews and continuous improvement
• Help develop long-term strategies for individual giving and supporter growth
• Manage suppliers and agencies to ensure delivery on time and within budget​

About you​

You’re a proactive and detail-oriented campaign manager with a passion for delivering great supporter experiences. You enjoy working collaboratively and using data to inform decisions and improve performance.

You’re comfortable managing multiple projects and building strong relationships with both internal stakeholders and external partners.​

What you will bring:​

• Experience delivering individual giving or fundraising campaigns (multi-channel experience preferred)
• Strong organisational and project management skills
• Confidence using data and insights to inform campaign decisions
• Excellent communication skills, including copywriting and proofreading
• Experience working with agencies and external suppliers
• Collaborative approach and ability to manage competing priorities​

​Full outline in the Job description file below. ​

Why Samaritans?​

At Samaritans, people matter deeply. We know that meaningful impact starts with how we support each other.​

We are committed to creating an inclusive, supportive and flexible workplace where everyone can thrive. We value diversity of thought, background and lived experience, and we actively encourage applications from people from all communities.​

Every person at Samaritans plays a role in helping fewer people die by suicide. If you are motivated by purpose, compassion and the opportunity to make a lasting difference, we would love to hear from you.​​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

​​​

To Apply​

If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.

Please note the application questions have a 300word limit for each answer.

​

At Samaritans, human connection is at the heart of everything we do. 

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. 

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar. 

​

All applicants will receive notification of the outcome of their application, at the appropriate time.​

Applications close at 9am Thursday 18th June. 

We'll be reviewing applications as they come in and inviting candidates to interview throughout the process, so we encourage you to apply as soon as possible.​ We reserve the right to close the role early if we find the right candidate.

Location: The role is based at the Trust’s office in West Berkshire with a minimum of three days per week expected to be worked at our Newbury office. Flexible working arrangements are available with the understanding that this must meet the objectives of the charity and requirements of the role.
Accountable to: Marketing and Communications Manager
Start date: As soon as possible
Hours of work: Part or Full-time (0.8-1 FTE), 12 month fixed term contract
Salary: Grade 2 (£27,745 - £31,227)
Purpose:
This is an exciting new role supporting the marketing and communications activity within a leading mental health charity.
We are looking for someone who brings creative flair, marketing experience, and a collaborative mindset – plus a passion for digital – to join our talented communications team. You will be an excellent communicator, highly organised, and capable of managing multiple projects simultaneously under guidance, with a strong commitment to delivering an excellent supporter journey for our audiences.
As the Marketing and Communications Officer, your role provides wide-ranging support across the communications function, with a particular focus on content creation, day-to-day management of digital channels, and practical support for campaigns and events.
Key responsibilities and duties:
Content creation

• Create engaging, on-brand digital content, using templates (e.g. Canva), working collaboratively with colleagues to tailor visuals for different audiences and platforms.
• Capture and edit short form video content to effectively promote our work and events.
• Create compelling copy for the website, email campaigns, social media and other digital marketing materials.

Digital communications and website management

• Support our social media activity, including monitoring and responding to comments and direct messages, promptly and appropriately.
• Support the delivery of our email schedule by gathering content requirements from across the organisation and coordinating the approval process.
• Upload and maintain website content using the Customer Management System (WordPress) and manage content within email marketing systems including Dynamics 365 and Click Dimensions.
• Monitor and report on campaign and organic performance against agreed KPIs, providing insight-led recommendations to inform future activity.

Campaign support

• Coordinate the communications briefing process across the organisation to ensure requests are managed efficiently.
• Maintain content calendars and workflows to ensure activity remains on track and visible across the team.
• Support delivery of campaigns by coordinating assets with internal colleagues and external suppliers, including managing print and digital production with suppliers where required.

Other

• Always ensure compliance with data protection regulations, safeguarding, confidentiality and relevant organisational policies and procedures.
• Provide general administrative support across the team, including call handling, stock monitoring and ordering, meeting coordination, and managing shared inboxes.
• Other duties as may be reasonably expected by the Trust, appropriate to the grade and responsibilities of the post.

Person Specification
The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply.

Skills required and relevant experience

Essential

• Highly organised and able to prioritise, plan effectively and work to deadlines
• Strong oral and written communication skills
• 2 years + of experience of email marketing and social media
• Experience in marketing/ communications, with hands-on delivery of digital content
• Excellent copywriting and proofreading skills
• Practical design experience using tools such as Canva or Adobe software
• Knowledge of social media platforms and website content management systems (CMSs)

Desirable.

• Experience in the non-profit sector
• Experience using database software or a willingness and competence to pick up this skill quickly
• Knowledge of GDPR requirements
• Experience supporting fundraising or awareness-raising campaigns.
• Knowledge of email marketing systems and analytics tools.

Attainment

Essential

• GCSE English and Maths (Grade 4/C or above) or equivalent by experience
• Proficiency with standard Microsoft Office software

Desirable

• Relevant further or higher education qualification

Personal attributes

Essential

• Solution-minded with a proactive attitude towards any task or challenge
• Professional, enthusiastic and flexible, with a strong willingness to learn
• Great interpersonal and social skills
• Commitment to embedding the values of equity, diversity and inclusion in everything that you do
• Creativity and willingness to try new things

Desirable

• Interest in and awareness of mental health issues

To Apply:
If you would like an informal discussion about the role with our Head of Fundraising and Communications, this can be arranged via email to: recruitment(at)charliewaller(dot)org.
The deadline for applications is 9am Monday 8th June 2026.
We ask that you structure your supporting statement, to clearly demonstrate how your skills, experience and knowledge meet the job description and person specification.
Please try to keep your supporting statement to a maximum of 800 words, excluding headers.
Applications will not be considered without a supporting statement.
You will hear back from us by Wednesday 10th June, and should you be shortlisted, an interview will take place on the week commencing 15th June.
We will provide 50% of the interview questions in advance so that all candidates can perform at their best.

The Marketing Officer/Senior Marketing Officer (Acquisition) at CBM UK is an important role in making our life-changing work possible. Advertised at Officer or Senior Officer level (subject to experience), the role delivers direct and digital marketing communications to grow awareness, and recruit and engage with new long-term CBM supporters, through creative and impactful fundraising communications.

Key responsibilities:

The position holder is responsible for developing and delivering fundraising campaigns that will engage with CBM target individual audiences; supporting the development of the annual public fundraising plan; building supporter journeys and testing new channels and messages.

Working closely with the Head of Marketing and across the Fundraising & Communications team to plan, coordinate and deliver donor acquisition appeals to recruit new individual supporters, using a variety of direct and digital marketing channels.

Regular giving (mostly monthly Direct Debits) are a large part of CBMs donor acquisition activity, and as such, part of this acquisition role is the planning and co-ordination of regular giving conversion, recruitment, retention, and upgrade campaigns.

Donor Acquisition (30%)

1. Working alongside the Head of Marketing and external agencies to plan and deliver a supporter recruitment programme, using channels that may include, but not limited to, inserts, press adverts, and door drops. email, paid social media adverts, Pay Per Click Googe adverts, and lead generation activities.
2. Optimise the performance (traffic and income) of website fundraising pages, including appeal landing pages and donation platforms. Ensuring pages on the CBM website are engaging to existing and new audiences and utilising Search Engine Optimisation tools.
3. Plan and coordinate an off-line and online welcome journey for new supporters to CBM, that will encourage ongoing engagement and long-term support.
4. Develop excellent working relationships with existing and new agencies and suppliers, including marketing agencies, writers, designers, print suppliers and mailing houses. Source new agencies and suppliers as appropriate.

Regular Giving (20%)

1. As part of the regular giving retention plan, deliver inspiring direct and digital marketing communications and updates to monthly supporters about CBMs work and the people their gifts are supporting. This can involve creating briefs, working alongside freelance copywriters and designers, and managing print and fulfilment suppliers.
2. Working alongside our inhouse Supporter Relations team and external telephone fundraising agencies to co-ordinate regular giving conversion, upgrade and retention campaigns over the telephone.
3. Deliver, test and refine a welcome and ongoing donor journey for regular giving supporters, across digital, post and phone channels, to update and thank supporters.

Legacy and In-Memoriam Giving (20%)

1. Work alongside the Head of Marketing and Senior Supporter Relations Officer to develop marketing plans for legacy and in-memoriam giving.
2. Responsible for legacy and in-memoriam giving direct mail and email appeals, and work alongside the Communications Team to ensure the legacy and in-memoriam giving website pages inspire new and existing supporters to support CBM in these ways.

New product testing (20%)

a.  Test and develop new fundraising ideas, channels and messages to engage with and raise funds from new and existing audiences.

b.  Maintain an awareness and anticipation of charity sector trends relating to direct marketing and keep abreast of competitor activities to enable CBM to respond and adapt quickly where appropriate.

Planning and reporting (10%)

1. Analysis and reporting of appeals and projects, providing learnings that will enable informed decision making around future activity.
2. Develop a good knowledge of the CRM system (Salesforce) and ensure appropriate recording and reporting of direct marketing activity.

Other

1. Ensure the consistent implementation of CBMs brand, key messages and style guide in fundraising activities.
2. Awareness of, and compliance across direct marketing, of Fundraising Regulator and Data Protection legal requirements (GDPR and PECR).
3. Work with other teams, including the CBM Global Federation, to maximise collaboration opportunities and integrated working.
4. Help develop a culture of enthusiasm, continual improvement and success which reflects the ambitions of CBM UK.
5. Occasional out of normal office working hours. Occasional travel in the UK and possibility of travel internationally.

For full details, please download the recruitment pack.

The Marketing Officer/Senior Marketing Officer (Retention) at CBM UK is an important role in making our life-changing work possible. Advertised at Officer or Senior Officer level (subject to experience), the role delivers direct and digital fundraising appeals to existing individual supporters, high value donors, and churches to drive donations and grow awareness, through creative and impactful fundraising communications.

Key responsibilities:

The position holder is responsible for developing fundraising campaigns for individual supporter audiences; supporting the development of the annual public fundraising plan; building supporter journeys and testing new channels and messages.

Working closely with the Head of Marketing and across the Fundraising & Communications team, the Marketing Officer/Senior Marketing Officer (Retention) is responsible for planning and delivering a significant marketing programme, carrying out fundraising campaigns to existing supporters across multiple channels, including direct mail, email, and telephone.

Cultivation appeals (60%)

a. Deliver regular and inspiring off-line direct marketing campaigns to existing supporters on time and within budget. The role holder will plan, co-ordinate and prepare fundraising appeals. This involves creating briefs, working alongside freelance copywriters and designers, and managing print and fulfilment suppliers.

1. Lead on the delivery of online appeals and updates, including the planning and coordination of mass supporter emails.
2. Optimise the performance (traffic and income) of website fundraising pages, including appeal landing pages and donation platforms. Ensuring pages on the CBM website are engaging to existing and new audiences and utilising Search Engine Optimisation tools.
3. Lead on the planning and implementation of feeding back to existing supporters on our work as part of their donor journey, through leading on CBM UK’s supporter newsletters, e-news and prayer diaries.
4. Prepare internal marketing materials for CBM UK colleagues and provide briefings for supporter facing teams ahead of each campaign.
5. Develop excellent working relationships with existing and new agencies and suppliers, including marketing agencies, writers, designers, print suppliers and mailing houses. Source new agencies and suppliers as appropriate.

High donor fundraising (20%)

1. Lead on CBM’s high donor fundraising programme, through planning and managing regular communications and fundraising asks to this segment of supporters, working towards achieving annual income growth targets.
2. Work alongside the Supporter Relations team to develop and carry out a donor journey for high donors, including personalised communications through phone, email and post.

New product testing (10%)

1. Proactively test and develop new fundraising ideas, channels and messages to engage with and raise funds from new and existing audiences.
2. Maintain awareness and anticipation of charity sector trends relating to direct marketing and keep abreast of competitor activities to enable CBM to respond and adapt quickly where appropriate.

Planning and reporting (10%)

1. Analysis and reporting of appeals and projects, providing learnings that will enable informed decision making around future activities.
2. Develop a good knowledge of the CRM system (Salesforce) and ensure appropriate recording and reporting of direct marketing activity.

Other

1. Ensure the consistent implementation of CBMs brand, key messages and style guide in fundraising activities.
2. Awareness of, and compliance across direct marketing, of Fundraising Regulator and Data Protection legal requirements (GDPR and PECR).
3. Work with other teams, including the CBM Global Federation, to maximise collaboration opportunities and integrated working.
4.  Help develop a culture of enthusiasm, continual improvement and success which reflects the ambitions of CBM UK.
5. Occasional out of normal office working hours. Occasional travel in the UK and possibility of travel internationally.

Please download the recruitment pack for full details.

About the role

This role supports the delivery of The Passage’s organisational strategy objective, to build brand awareness, attract new supporters and retain them over time through our digital channels. 

The Digital Acquisition and Supporter Journey Officer will focus on the hands‑on delivery and optimisation of paid digital campaigns, email marketing and digital journeys that introduce new audiences to The Passage, encourage initial engagement, and ongoing relationships with supporters. Working collaboratively with Fundraising and Communications colleagues, the postholder will help to build, test and embed effective approaches to achieve these goals. 

Main duties

Digital Acquisition and Paid Advertising 

• Coordinate the delivery and optimisation of paid digital campaigns across platforms such as Meta and Google to engage and retain supporters in-line with fundraising objectives. 
• Support the delivery of paid activity aimed at raising brand awareness, introducing new audiences to The Passage and strengthening understanding of our work and impact. 
• Work within agreed budgets, monitoring spend and performance and escalating issues as needed. 
• Support campaign testing and learning by trialling audiences, creative and messaging and reporting on results. 
• Work closely with Fundraising and Communications colleagues to ensure paid activity supports wider campaigns, appeals and events. 

Supporter Journeys and Digital Engagement 

• Coordinate the development and improvement of supporter journeys across key digital touchpoints, including email, website journeys, campaign landing pages, sign-up flows and donation journeys, ensuring alignment and integration with relevant internal teams to deliver a seamless end-to-end experience. 
• Identify areas for improvement within existing journeys and support the implementation of agreed changes. 
• Document and maintain clear journey maps and their technical set up, ensuring relevant members of the Fundraising and Communications Team can understand, embed, and apply them consistently across digital touchpoints. 

Email Marketing and Supporter Development 

• Support the planning, creation and scheduling of email campaigns and automated supporter journeys. 
• Use segmentation and basic personalisation to improve relevance and engagement. 
• Assist with testing subject lines, content and timing to support continuous improvement. 

Insight, Analysis and Reporting 

• Continually review and improve the implementation of performance tracking, identifying practical improvements and supporting agreed changes to enhance effectiveness over time. 
• Monitor and collate performance data from digital platforms, analytics tools and CRM reports. 
• Produce regular performance summaries and contribute insights to inform future activity. 
• Support a test‑and‑learn approach by capturing learning and sharing it with colleagues in practical, accessible ways. 

Collaboration and Role Development 

• Support the delivery of coordinated digital activity that balances awareness‑raising, acquisition, and supporter retention objectives. 
• Work collaboratively with Fundraising and Communications colleagues to ensure digital activity is aligned and coordinated, supporting integrated campaign delivery. 
• Share learning and best practice across the team, contributing insights and recommendations to inform continuous improvement and support more effective future activity. 
• Contribute to the development of processes, templates and ways of working as the digital function grows. 
• Keep up-to-date with relevant digital marketing and fundraising trends and tools, sharing learning where appropriate. 

General responsibilities

• Work in conjunction with your Line Manager, to support the ongoing development of the role, ensuring responsibilities remain appropriate to the needs of The Passage. 

• To attend internal and external meetings, training events and briefings as required. 

• To participate in regular supervision and annual appraisals, identifying job‑related development and training needs. 

• To ensure all The Passage policies and procedures are adhered to, particularly those relating to Health and Safety, Code of Practice and Confidentiality. 

• To promote and uphold The Passage’s commitment to equality, diversity and inclusion. 

• To undertake the role in a professional manner, working in accordance with the aims, values and ethos of The Passage. 

• To support at in-person fundraising events, as and when required. 

• Undertake any other duties that may be required which are commensurate with the role.

Experience

The person specification sets out the essential abilities and qualities that will be used in the selection criteria for this post.  When completing your application form, please address criteria E1 to E9 and K1 to K6 demonstrating your experience and knowledge, giving evidence of your experience and abilities.

E1  Experience working in a digital marketing, digital fundraising or supporter engagement role.

E2 Experience supporting or coordinating paid digital advertising campaigns.

E3 Experience contributing to the development or improvement of digital supporter or customer journeys.

E4 Experience supporting email marketing activity, including segmentation and scheduling.

E5  Experience supporting the implementation or use of digital tracking, analytics or measurement tools (e.g. GA4, platform pixels) to monitor campaign or journey performance. 

E6 Experience working with performance data and basic analytics.

E7 Experience testing and optimising digital content, campaigns or journeys.

E8   Experience working collaboratively with colleagues across teams. 

E9  Experience working in the charity or not‑for‑profit sector is desirable but not essential. 

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.

Knowledge

K1 Knowledge of digital acquisition principles and paid advertising platforms (e.g. Meta, Google)

K2 Knowledge of email marketing tools and CRM systems, with a willingness to learn.

K3 Understanding of digital analytics and performance measurement.

K4 Understanding of how to prioritise tasks and manage competing deadlines.

K5  Understanding of inclusive and supporter‑focused communication. 

K6  Understanding of how insight and testing can be used to improve digital outcomes.

As a Vincentian organisation, The Passage strives to be inclusive; encompassing a diverse and rich culture from within our members, clients, volunteers and staff. This approach is reflected in our core values and it is important that all staff have respect for this.

Marketing & Communications Officer
The Talent Set are delighted to partner with a wonderful charity on a fantastic Marketing & Communications Officer role. This position plays a key part in promoting the organisation’s mission and initiatives through targeted content creation, channel management, campaign execution and KPI tracking

Role Overview
The successful candidate will develop and implement effective marketing and communication plans that enhance awareness and engagement. They will manage content creation and digital presence to support the organisation’s goals.

Key Responsibilities

• Develop and deliver communication strategies aligned with organisational objectives
• Manage social media channels, website content, and newsletters to ensure timely and compelling messaging
• Coordinate content creation including press releases, articles, and promotional materials
• Foster positive relationships with media outlets and partners
• Monitor and evaluate the effectiveness of communication campaigns to inform future activity
• Support event planning and stakeholder engagement activities
• Ensure branding consistency across all communication platforms

Person Specification

• Excellent written and verbal communication skills
• Experience in content creation, media relations, or digital marketing
• Ability to adapt messaging for diverse audiences and platforms
• Strong organisational skills with the ability to manage multiple priorities
• Familiarity with social media management and analytics tools

What’s on Offer

• Salary: £30,000–£32,000
• Permanent
• Hybrid, 2 days/week in London

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

The purpose of the job is to play a key role in delivering CIHT’s digital communications activity, with a particular focus on website editorial, content creation and social media.
The postholder will be responsible for planning, writing, editing and publishing high quality web first content, managing CIHT’s day to day website content and generating engaging social media content that supports CIHT’s strategic priorities, membership objectives and public profile. This is a hands on delivery role working closely with colleagues across the organisation and contributing to wider communications activity as required. 

We’re looking for a creative, detail-driven communicator to lead day-to-day website content and deliver engaging digital communications across web and social channels.

What you’ll do

• Manage and publish content across the CIHT website (news, blogs, events)
• Create compelling content for social media and campaigns
• Plan and deliver content through editorial calendars
• Work with colleagues across CIHT to bring stories and activity to life
• Use insight to improve content reach and engagement

About you

• Strong writing and editing skills
• Experience managing website content (CMS - Umbraco)
• Confident creating content for digital and social channels
• Organised, proactive and able to manage multiple deadlines

Why join us?

• Nationally respected professional body
• Collaborative, supportive team
• Opportunities to grow your digital content career
• Strong commitment to EDI and member impact

How to apply

To apply, please click the Apply button to view the full Job Description and application page. Please submit your CV together with a cover letter (maximum one page) outlining:

1. Why you are interested in this role and working at CIHT

Please tell us what attracted you to this opportunity and what interests you about CIHT and our work.

2. Your relevant experience and skills

Please highlight examples of experience relevant to the role, particularly in:

• writing and editing digital content
• managing website content using a CMS
• creating content for social media
• managing multiple priorities and deadlines

3. What you would bring to the role

Please include anything else you feel is relevant, such as experience with SEO, accessibility, analytics, membership/charity organisations, or your approach to inclusive communications.