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The Supporter Operations team at Alzheimer’s Research UK is a key point of contact in the charity for supporters and members of the public and ensures the highest standards in operational processes and compliance, to ensure a first-class supporter experience.
The Supporter Relations Officer is responsible for delivering essential supporter engagement activities, ensuring delivery of an excellent experience for every contact, recognise opportunities to increase supporter loyalty, and generate the maximum amount of income for dementia research. The post holder is the first escalation point for the Executives when dealing with more complex enquiries, using the experience to support on the job training at delivering an excellent supporter experience.
Key Responsibilities:
Supporter Enquiry Management
· Act as the first escalation point for Executives with complex enquiries, helping to troubleshoot the enquiry in a suitable timely manner and ensuring the delivery of a warm and positive response for the supporter.
· Support the team Executives with inbound enquiries by telephone, email, post and social media, ensuring the highest standard of responses and covering absences on occasion.
· Promote fundraising, engagement and retention opportunities when talking to supporters using a range of initiatives to explain how their donations positively contribute towards the cause.
· Ensure all campaign briefings are delivered to the team to equip them for enquiry handling.
· Delivery of the promotion of and supporting supporters in the best practice in ‘in aid of’ fundraising policies.
Supporter Stewardship
· Delivery of outbound thanking and stewardship programmes.
· Assist the Senior Officer in ensuring effective management regions at specified levels, to ensure appropriate stewardship.
· Working alongside the Executives on the delivery of the Tiering and Triage system and supporting the Senior Officer in making decisions on supporters requiring manual intervention to tier. And input into reviews of the tiering system to ensure it is fit for purpose and is offering the supporter the best stewardship journey.
· Support the Senior Officer in managing the supporter follow‑up process to ensure funds are received promptly and accurately.
· Responsible for ensuring the quality of our Thanking processes and content are to the highest standards.
· Collaborate with key stakeholders and teams – Relationship Fundraising, Mass Participation and Sporting Events, In Memory and Individual Giving, ensuring that supporters are given the best level of stewardship.
Knowledge, skills and experience needed:
· Experience of working in a customer facing role within an office environment.
· Experience of handling complaints and queries.
· Enthusiasm for building excellent supporter relationships and ensuring supporters feel valued and thanked appropriately.
· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
· Excellent written and spoken communication skills.
· Excellent CRM/database management skills.
· Ability to work with a high level of accuracy and attention to detail.
· Good organisational skills and the ability to prioritise workload.
· A professional and hard-working team player with a positive and collaborative work ethic.
· Outgoing, enthusiastic and able to remain calm under pressure
Additional Information:
Ways of working:
As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 4th May 2006, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Homeless Link is the national membership charity for frontline homelessness services. We work to improve services through research, guidance and learning, and campaign for policy change that will ensure everyone has a place to call home and the support they need to keep it. Our social enterprise supports the homelessness sector through specialised software, engaging training, expert consultancy, and impactful events that also helps to fund our wider work to end homelessness for good.
The communications and engagement team provide a vital function in supporting the organisation to share information, knowledge and experience with our members (and the rest of the sector) and to market the products from our social enterprises.
The Senior Communication Manager will lead the communication work for our National Workforce Programme. Specifically a marketing campaign to recruit high quality staff to the homelessness sector and retain the great staff who already work there. They will supervise the work of the communications officer who is dedicated to this campaign and the wider workforce project. We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.
The successful candidate will have 5 years experience of Communications and/or Marketing, excellent communication and presentation skills and experience of creating & implementing a marketing and/or communications strategy with clear deliverables. For full details of the role, the skills we are seeking and how to apply please follow the Redirect to Recruiter button to visit our website.
To develop, inspire, support and sustain a movement of organisations working together to achieve positive futures for people who are homeless.
The client requests no contact from agencies or media sales.
This role is vital to the growth of our charity and represents an exciting opportunity for the right candidate to join our small but dynamic team.
You will work closely with the Director of Fundraising and Events Manager on events, corporate, trusts and foundations, community, and individual fundraising efforts.
This is a fantastic opportunity to gain valuable experience in a fast-paced fundraising environment.
The successful candidate will be motivated to improve life for autistic people - joining a team that is passionate about delivering impact. They will be a strong advocate for ensuring that all opinions are heard and respected and will have the ability to communicate with people of all backgrounds and with different communication styles and support needs.
Main duties and responsibilities
As Fundraising Officer, you will:
Person specification (who are we looking for?)
Essential
Qualifications
Experience
Skills
Desirable (please still apply even if you do not have these)
Experience
Skills
We are aware that the skills required for this role may be interpreted differently by different people. Our selection process will focus on the desired outcomes, and we are open to different ways of achieving them.
At Autism Action, our work focuses on making life better for autistic people by identifying and driving the big changes needed across society.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Age UK Kensington and Chelsea at an exciting moment of growth as our new Fundraising Officer, where you’ll bring energy, creativity and initiative to a small team with big ambitions.
This is a varied and hands-on role within a small team. You will be confident building relationships with donors and supporters, supporting events and writing clear, persuasive fundraising content. You may already have experience across more than one fundraising area and will be keen to build your skills further in a broad fundraising role.
About us
We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.
As we look to the future, we’re focused on innovation, growth and lasting impact — building stronger partnerships, diversifying our income, and creating new ways to reach more people across our borough.
Take a look at the full job / person spec enclosed for a full breakdown of the role and responsibilities.
We will be interviewing on a rolling basis, so please avoid waiting until the advert closes before applying! We reserve the right to close the advert earlier than advertised.
Due to capacity we may not be able to respond to unsuccessful applications received.
We look forward to hearing from you!
We believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Head of Public Affairs
Over the past 2 years, GuildHE has been transforming into the voice for distinctive higher education providers, building our brand on the principle that diversity is necessary for a healthy and vibrant higher education sector. We have a new look, a renewed energy, and a bold vision for the future of distinctive institutions. Now, we need the final piece of the puzzle: our first-ever Head of Public Affairs.
This is a landmark appointment for us. As a newly-created role following our recent rebranding, you’ll be building our external presence, taking our fresh identity and the work we’ve undertaken so far to the next level as we seek to double-down on our high-impact advocacy and engagement work.
As our inaugural Head of Public Affairs, you will have a unique mandate to shape the way GuildHE interacts with the world, where you can:
Own the Narrative: Take our new brand and shape the 'GuildHE voice' across Westminster, the media, and the wider HE sector.
Build the Blueprint: You will have the autonomy to design our engagement frameworks from scratch—working with the Director of Policy and Strategy to decide how we influence policy and how we best champion the value of specialist education.
Create a Legacy: Because this is a brand-new headcount, every success will be yours to claim. You are here to build a function that will help define our influence for the next decade.
Who we’re looking for
We’re looking for someone who will champion diversity in higher education. From world-leading arts and agricultural institutions to large and distinctive HE providers who serve their students, industries and communities in innovative ways, you will find the common threads that bind our members and weave them into a compelling national story. You aren’t just representing institutions; you’re representing a vision of a more varied, vibrant educational landscape.
We’re looking for pioneers, who are energised by the phrase, “we haven’t done that before.” We’ve done the work on our look and feel—now we need you to provide the megaphone. If you’re a strategist who loves the 'start-up' energy of building and expanding functions within a respected, established body, we want to hear from you.
This this is the right job for you? Please send a cover letter explaining that to us (max 2 pgs) and a CV by the deadline.
Application closing date: May 22
Interviews: June 3-4
Please submit the cover letter (2 pg maximum) telling us why you're right for this job, and a CV.
The client requests no contact from agencies or media sales.
Senior Individual Giving Officer
Job Advert
Are you passionate about turning supporter generosity into sustained income that helps people with a learning disability live their lives to the full? Do you have experience running multi-channel fundraising campaigns and using data to improve performance? If so, we have a role for you to impact our growing Individual Giving programme.
We are looking for a Senior Individual Giving Officer to join our Public Fundraising team at Mencap. You will lead the planning and delivery of acquisition and retention campaigns across cash, lottery, regular giving, value exchange, raffle and payroll giving channels, working across face to face, direct mail, email, digital and telephone. You will work closely with colleagues in Legacy, Wills and Trusts, Community Fundraising and Challenge Events to deliver joined up supporter journeys that increase lifetime value and broaden our audience reach. Reporting to the Senior Individual Giving Manager, you will play a key part in delivering our Mencap 2030 strategy.
This is a permanent, full‑time position. We offer flexible and hybrid working arrangements, with a requirement to attend our London office for a minimum of two days per week. Occasional travel within the UK may also be required.
What you will do
· Lead the end-to-end planning and execution of direct marketing campaigns, including campaign schedules, briefs, copywriting, data checks, print and postage processing, finance processing and stakeholder management.
· Manage campaign budgets, monitor KPIs and report on performance, delivering activity on time and to a high standard.
· Build and manage complex data selections and automated email journeys, supporting the roll out of our new CRM and using insight to improve targeting and results.
· Keep the supporter at the heart of the journey by creating authentic, compelling stories and personalised donor journeys that drive repeat giving, upsell and cross sell.
· Work collaboratively with internal teams and external suppliers to ensure campaigns are aligned and executed effectively.
· Analyse campaign performance, adopt a test and learn approach and make data driven recommendations for improvement.
· Ensure all fundraising activity complies with GDPR, the Fundraising Regulator Code of Practice and Gambling Commission regulations. Support invoice processing, monthly management accounting, quarterly reforecasting and annual budget setting processes.
· Champion equality, diversity and inclusion in campaigns and across the organisation.
What you will bring
· Proven experience of planning and delivering multi-channel individual giving campaigns.
· Strong data and CRM skills, with experience of building selections and automated journeys.
· Excellent project management and stakeholder management skills, with attention to detail and the ability to manage competing deadlines.
· Strong copywriting and supporter communications skills, with a focus on storytelling and supporter care.
· Experience of monitoring and analysing campaign performance and using insight to improve results.
· Knowledge of fundraising compliance and best practice. A collaborative approach and commitment to equality, diversity and inclusion.
Why join us - You will be part of a friendly, inclusive, values-driven fundraising team working to improve the lives of people with a learning disability in the UK. We offer flexible working, generous holiday, a supportive learning culture and opportunities to develop your fundraising career. You will play a key role as we expand and improve our Individual Giving Program.
The advert will close on 26 April with initial interviews held via Microsoft Teams shortly afterwards. We reserve the right to close the advert early if we receive a high volume of applications or once a suitable candidate has been identified.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Designer
£29,500 - £32,250 per year
Permanent and Fixed term (12 months), full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
With a bold brand, a growing team and a real ambition to accelerate our impact in a rapidly changing world, it’s an exciting time to join Prostate Cancer UK. We’re looking for two Designers to join us, one permanent and one on a fixed term contract to cover maternity leave.
As part of the Creative team, you’ll work closely with colleagues across the organisation to create excellent visual communications that support our core objectives of inspiring action and driving positive change for men. Working alongside a diverse and talented group of people, you’ll collaborate with key stakeholders to develop impactful branded content across digital and print that motivates our audiences to act.
We’re a busy, friendly team working in partnership with others to ensure our brand remains relevant, bold and innovative. In this varied and dynamic role, you’ll deliver high-quality in-house design across a wide range of projects, from digital campaigns and printed materials to packaging, merchandise and more. You’ll help shape briefs, build shared understanding of creative requirements and act as a Design Lead on key products, working closely with product owners and teams from concept through to delivery, with support from a Senior Designer.
You’ll develop fresh, engaging concepts that stay true to our brand, manage your workload and priorities, and deliver high‑quality creative both solo and as part of a team. You’ll provide creative guidance to colleagues and partners, help maintain a consistent visual identity, and build strong working relationships with external suppliers.
What we want from you
You’ll be an established Designer with demonstrable experience in the design industry and a strong portfolio that shows your ability to deliver high-quality print and digital work from concept through to completion. You’ll have relevant academic or professional qualifications, or equivalent practical experience, and a solid understanding of brand management and visual identity.
You’ll be comfortable using Adobe Creative Cloud, with extensive and up‑to‑date experience in Photoshop, Illustrator and InDesign, and some experience using Animate and After Effects or basic motion graphics skills. With the variety of projects we handle, you’ll be comfortable planning and prioritising your workload and meeting tight deadlines without losing sight of detail or quality.
You’ll bring enthusiasm, flexibility and a collaborative mindset, enjoying problem-solving and working with others to achieve shared goals. Strong communication skills are essential, as you’ll need to present ideas clearly, build trusted working relationships across teams and confidently brief and manage external agencies or suppliers. Experience advising on brand application will be a real advantage, as will a genuine passion for using creative work to make a positive difference.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting the website via the apply button.
The closing date is Sunday 26th April 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week from Monday 11th May 2026. We’re expecting the interviews for this role to be held online.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a Communications Officer with experience in marketing and communications who will be part of a high-paced communications team working to engage with Christians and churches in London and beyond.
The successful candidate will:
Oversee the full production cycle of the quarterly Together prayer guide
Plan and oversee the weekly LCM online prayer meetings
Support missionaries in engaging their supporters more effectively
Create fresh content for LCM’s communications channels
Lead occasional cross team communications projects
Contribute creative ideas to shape communications and marketing content
The successful candidate will be a committed, prayerful evangelical Christian, with:
Desirable
This is a part-time role (0.4 FTE) with an expectation to work 2 days per week (16 hours per week), and a minimum of 1-day in the office per week. The position is a maternity cover position and will be offered on the basis of a 12-month fixed-tern contract.
If you possess this gifting and skills mix and have a strong desire to contribute to the London City Mission’s gospel outreach to those who are least likely to hear about Jesus in London, then we encourage you to apply.
There is an occupational requirement that the person appointed be an evangelical Christian.
To apply
Download and complete the application form (MS Word and then click enable editing). Please see recruitment pack for more information on the role and details of where to send your application form.
The application deadline is Thursday 30th April 2026. Suitable candidates will be interviewed as they apply.
The client requests no contact from agencies or media sales.
Many of us have discovered the joy, the necessity, of getting out into green spaces - on our own or with our families. We've found that being better connected to nature means we can be more. More healthy, more creative, more at ease. National parks are inspirational, safe places to continue that journey… to explore more. Prospectus is delighted to be supporting a collective partnership of UK national parks in searching for a Communications Officer.
The organisation works on behalf of the UK’s 15 national parks, building ambitious national partnerships with organisations such as BMW UK, Vodafone, Santander UK and The Estée Lauder Companies UK & Ireland. They also have an award-winning Revere initiative in partnership with Palladium, helping to attract private investment into nature recovery. A small but entrepreneurial team, the organisation exists to grow the impact, influence and resources of the national parks family.
As Communications Officer, you’ll help tell the stories of the UK’s national parks in engaging, creative and accessible ways. This is a varied role combining digital content creation with the smooth running of the organisation's digital platforms. Working closely with the Director of Communications & Brand, you’ll help bring a new national brand to life, shifting perceptions of national parks from “beautiful and passive” to “dynamic, active and people-powered”. You’ll create content for social media, websites and newsletters, support national campaigns, and work closely with communications teams across the Parks to ensure consistent, high-quality storytelling.
The ideal candidate will be experienced at creating engaging digital content, including written, visual and video content to build and nurture online communities. Supporting national campaigns and a shared communications activity, your confidence to communicate effectively in a matrix style environment will be very important. You will and have previous experience of supporting brand, and will be keeping brand resources, templates and guidance up to date. A full UK driving license is required as some travel to the national park sites will be required.
To apply please submit your CV only in the first instance. You may also be asked to complete a supporting statement if you do progress further in the recruitment process.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
We’re looking for someone passionate about community engagement to help build and strengthen relationships across Medway and Swale. In this role, you’ll connect with local audiences, carry out research to reach new communities, and collaborate with our team to deliver an inclusive and inspiring cultural programme.
Key Info:
● Full-time, 5 days per week (37.5 hours), and due to the nature of this programme, some weekend and evening work will be required
● Hybrid working with a minimum of 2 days per week in the Chatham-based Ideas Test office and regular travel to events/meetings at other locations.
● Salary: £28,000
● Holidays: 25 days holiday per year plus bank holidays.
As Audience Engagement Officer, your role will be to liaise, communicate and deepen relationships with our local communities. You will also carry out the necessary research and monitoring to reach our target audiences. You will work closely with the whole team, as we deliver a compelling, inclusive cultural programme for and with the people of Medway and Swale. We are seeking someone who shares our commitment to socially engaged practice and co-creation. Our work spans multiple art forms and ranges from small, intensive programmes to large-scale public works. We want to create authentic, impactful work with communities over the long term, experimenting and learning as we go.
Key responsibilities:
Working with Ideas Test Senior Producers to engage people in our neighbourhood programmes.
Attend Ideas Test’s events: providing practical support to ensure a quality event, carrying out surveys and encouraging people to join the mailing list.
Develop and maintain good relationships with community advocates and partners
In collaboration with the Operations Manager and external evaluator, ensure that audience capture data and evaluation materials are collected and input.
Maintain a social media presence with active engagement across a range of platforms.
Ensure information about Ideas Test’s event is updated on the website and listed widely online and via newsletters.
Attend professional development training and other relevant opportunities
Attend regular team meetings and contribute to the development and implementation of Ideas Test’s programme.
Along with the rest of the team, help to develop, test, pilot and share learning across the programme partners and CPP peer learning networks and community networks (evaluation, audience data, models, case studies, toolkits and strategic documents)
Be an enthusiastic advocate for the organisation and its work.
Essential:
Excellent interpersonal skills
The ability to communicate well across a variety of mediums
The ability to work independently and with team members and partners
Ability to work effectively under pressure, to multiple deadlines.
Enthusiasm and commitment to inclusive and socially engaged arts practice
Experience of using e-marketing / social media channels.
Experience of managing and submitting online and offline event listings
A high level of accuracy and attention to detail
IT and digital skills
Experience of working in similar or related environments
Willingness to learn new skills and accept training.
Prepared to work occasional unsociable hours (evening & weekend).
Ability to travel across Medway and Swale
Desirable:
Knowledge of analytic and insight tools to develop reach and engagement across digital platforms
WordPress or similar content management systems to create, edit and maintain webpages
Knowledge of Mailchimp, Canva, Adobe
Knowledge and experience of CRM systems and databases
Practical knowledge of data protection legislation
Awareness of social inclusion strategies and issues
Applications must be received by the deadline of 12pm on Monday 18th May. Interviews Monday 1st June.
The client requests no contact from agencies or media sales.
At Eastbourne Foodbank, we’re looking for a creative, inspiring and brilliant Individual Giving Fundraiser to join our team!
Bring your communication and digital brilliance to help us build relationships, thank our donors beautifully and share our cause across the town.
This is an exciting opportunity to help Eastbourne Foodbank realise its vision of continuing to be a strong and effective anti-poverty charity challenging social injustice in Eastbourne.
In order to realise this ambition, we need to increase our fundraised income and develop our expertise in different areas of fundraising.
Through this new role, you’ll proactively create and grow fundraising income opportunities with individuals and regular donors. You’ll be at the heart of our local community, bringing our cause to life and fostering excellent, lasting, personalised relationships with our donors.
Be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Do you have Individual Giving experience, particularly in Lottery, Regular Giving or cash recruitment?
If so, Sue Ryder has a fantastic opportunity to be our new Supporter Engagement Individual Giving Officer, helping to deliver the acquisition programme across Individual Giving, Regular Giving and Lottery at Sue Ryder.
Reporting to the Supporter Engagement Individual Giving Manager you will work as part of the Supporter Engagement Individual Giving Team, recruiting new donors and maximising income across a variety of direct marketing campaigns and activities, supporting on a variety of projects across Individual Giving; including Face to Face, direct mail, email, digital, and telephone campaigns, including work on the national fundraising Lottery.
The successful candidate will be expected to attend our Euston office once a week, although there is some flexibility around this for the right candidate.
Key Responsibilities:
• Planning and delivery of multi-channel direct, telemarketing and digital marketing campaigns; to include briefing in new products, managing timings, campaign budgets, collating feedback and approval from key stakeholders, liaising with suppliers and ensuring materials are compliant and on-brand
• Work with the Supporter Engagement Individual Giving Manager to forecast income and expenditure for campaigns and ensure spend remains within budget.
• Manage all aspects of effective and inspiring welcome Journeys. Reviewing data, cancellations and implementing communications to reduce attrition accordingly
• Responsible for Individual Giving campaigns, including delivery of fundraiser training, campaign briefing, day to day agency management and overseeing compliance
Desirable Criteria
• Experience of supporter recruitment
• Experience of either lottery or regular giving fundraising
• Experience of managing external agency relationships
Minimum Essential Criteria
• Experience of Individual Giving fundraising or transferable experience
• Experience of working with databases (Raisers Edge experience preferable)
• Strong knowledge of Microsoft Office packages with advanced Excel experience
• Interpersonal skills – experience of working within a team (ideally across multiple teams), customer service
• Experience of working with third party suppliers and managing relationships
• Experience of developing compelling marketing materials and copy for print, web and social media
• Strong ability to think innovatively to improve supporter experience and make processes more efficient
• Able to manage deadlines and prioritise workload
Closing date: 27th April
Interviews: w/c 11th May
**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. Please visit our careers website for the full list.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Our commitment to equity, diversity and inclusion
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.
As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.
We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.
Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.
Join us in creating a culture where everyone feels respected, valued, and able to thrive.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
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Summary:
The Head of Engagement & Fundraising will play a pivotal role in driving the charity's mission forward by developing and implementing innovative fundraising strategies. This position is essential for enhancing community engagement and building lasting relationships with donors, ensuring the sustainability and growth of our initiatives in North Leeds, Yorkshire. The successful candidate will lead a dedicated team, fostering a culture of collaboration and excellence in fundraising efforts.
Why This Role Matters
As Head of Engagement & Fundraising, you’ll be the strategic force behind the charity’s mission — developing and delivering an ambitious engagement and income‑generation strategy that strengthens long‑term sustainability.
You’ll lead a passionate team, champion the charity’s voice across all channels, and build meaningful relationships with funders, partners, community groups and local networks.
This is a rare opportunity to step into a senior role where your ideas, leadership and creativity will directly shape impact across the region.
What You Will Do:
Who we’re looking for
We’re looking for an experienced, values‑driven professional who combines strategic thinking with the ability to deliver in practice.
You’ll be:
Why join us?
How to apply
To apply, please submit your CV along with a supporting statement outlining how your experience, skills, and values align with this role.
We actively welcome applications from people with lived experience and from under‑represented communities.
Closing date: 26 May 2026 at midday
We may close this vacancy early if we receive a high volume of suitable applications.
Please note: no recruitment agencies or third‑party applications, thank you.
Our values
Chief Executive Part-time role - £48,000 - £50,000 per year FTE plus pension. 15 hours per week, usually balanced across 3 or 4 days per week. Reports to Chairman.
Location: Hybrid role. Must reside in Hertfordshire and be flexible to work from Welwyn village office and home as needed. Must have own transportation for occasional meetings / events all over Hertfordshire.
About CPRE Hertfordshire
CPRE Hertfordshire is the countryside charity for Hertfordshire. We campaign to protect, promote and enhance the beautiful countryside across the county for the benefit of everyone. We are an independent charity federated with 40+ county charities and a national office, giving us local, regional and national reach. Our CPRE National Patron is King Charles III.
Job description
We are looking for an exceptional individual who can work with and motivate volunteers, take a strategic view on issues affecting the Hertfordshire countryside and represent CPRE Hertfordshire at events and through media. The role also involves management of a small staff team, the oversight of our Governance including finances, reporting, budget, fundraising, communications and volunteer management.
This is an exciting time to join CPRE Hertfordshire, as the candidate will be able to build and influence the new long-term strategy and annual plan with our Board of Trustees in advance of 2027.
The Chief Executive is responsible for:
1. Contributing to and driving the implementation of CPRE Hertfordshire’s strategy.
2. Delivering effective and efficient operational performance of the charity including robust contingency arrangements.
3. Providing exceptional leadership and management of the team – both paid staff and volunteers – and further growing our volunteer cadre.
4. Delivering the marketing and communications strategy, including membership acquisition and retention communications, email and social media marketing.
5. Leading and managing local Branch campaigns and projects as agreed by the Board of Trustees.
6. Devising and overseeing activities to increase recruitment of new CPRE members.
7. Devising fundraising activities in line with agreed targets in collaboration with the Board of Trustees.
8. Overseeing our planning activities, including interaction with those in national and local government roles and community groups, and ensuring the charity keeps up to date with current national and local planning policy.
9. Attending regular meetings with national CPRE and other county branches to share knowledge, formulate “one CPRE” policy positions, and participate in national campaigns.
10. Ensure that the annual operating budget is met and continually look for cost savings across all lines of expenditure.
11. Ensuring that all risk factors faced by the charity in undertaking its activities are clearly understood and mitigated as appropriate.
12. Ensuring the charity keeps up to date with appropriate external best practices and maintains compliance with relevant charity commission and other regulations such as HSE and GDPR.
Essential
1. Successful track record of organisational leadership from a not-for-profit sector role.
2. Demonstrable evidence of exceptional people and team leadership and management skills.
3. Good communication skills and knowledge of social media and websites to support delivery of a marketing strategy.
4. Experience presenting to large groups, taking part in media interviews and writing formal reports.
5. Experience of operational delivery, a completer-finisher.
6. Good financial management and budgeting skills.
7. Full UK driving license with access to own transportation (for occasional meetings and events around the county).
8. A passion for the countryside and protection of the environment.
Desirable
1. Experience with a variety of digital tools and technologies.
2. Knowledge of income generation/fundraising.
3. Good understanding of marketing and communications.
4. Strong project management skills.
5. Able and committed to taking on new knowledge, in particular of the planning system, sufficient for effective oversight of the planning team and activity.
How to Apply:
Please provide your CV along with a covering statement describing how your achievements, skills and experience match the requirements of the role and apply via Charity Jobs.
Recruitment Timetable and Process
Closing date for applications is Saturday 2nd May 2026 at 11.30pm and we will aim to respond to candidates on first interviews by Friday 8th May 2026. First interviews will be held on Wednesday 20th May at our office in Welwyn Village.
The client requests no contact from agencies or media sales.
As Director of External Affairs across the Bild Group of four small charities (with collective turnover of approx. £3m/yr), you will have a deep commitment to human rights and improving people’s lives.
You will provide strategic direction and leadership to the External Relations function across all four charities in the group, taking overall responsibility for and providing thought-leadership on our strategic approach to policy, influencing, public affairs, stakeholder engagement.
You will play a lead role in planning, developing, and implementing the communication and external relations and wider engagement strategic plan to grow awareness and profile of Bild, Respond, Restraint Reduction Network (RRN) and ACT.
By sharing the impact of our work and programmes in improving the lives of people with learning disabilities, autism and /or mental health conditions, you will support Bild in becoming the sector leading provider of organisational and workforce development (and RRN in becoming the leading charity in reducing restrictive practices globally – and Respond as leaders in trauma informed therapy).
You will champion Bild and RRN’s brand, vision, mission and values acting as an ambassador for the organisation both internally and externally to partners, stakeholders and media.
Key Responsibilities and Duties:
Strategic Leadership:
Develop and implement an integrated communications and external relations strategy across the four charities in the group to raise our profile and to influence change which positively impacts on our beneficiaries, aligning media, campaigning, and public affairs with the charity’s mission and strategic priorities
Lead and inspire a high-performing team including Membership and Events Officer, Resources Coordinator and comms team as required
Comms & Marketing:
Plan, develop and implement strategic communications and marketing plans to maximise awareness of the Bild Group of charities across the broad spectrum of communications disciplines including media relations, stakeholder management, influencer engagement, ethical (impact focused) marketing, social and new media and the production of new materials and resources
Write, develop and produce materials such as infographics, press releases, briefing documents, media statements and online information suitable for stakeholders, including people with lived experience
Ensure effective marketing across all four charities focusing on impact and including ensuring we attend a range of external events and that all four websites are best practice.
Influencing & Public Affairs:
Working with the CEO, you will drive policy change by developing strategies to influence key decision makers through building relationships with parliamentarians, government departments, and sector stakeholders to ensure the charity's policy agenda is impactful
Lead proactive and reactive media engagement, calls and requests for information in order to capitalise on suitable opportunities for maximising the reach and impact of all four charities
Build our credibility as a thought leader in the sector
Stakeholder Engagement & Partnerships:
Build and sustain strategic alliances with senior civil servants, civil society groups, and community partners to increase the organization's influence and impact
Develop effective stakeholder relationship management processes that ensure partnerships of all levels are provided with a rich, immersive engagement experience with the organisation and the work that we do
Identify, liaise with and ensure positive relationships with key stakeholders – internal and external including media, government departments, partners, charities, providers, customers, other relevant parties to secure maximum impact for all four charities and their beneficiaries
Reputation, Brand Management & Marketing:
Champion the Bild group brands, promoting the mission, values and impact of the organisation and ensuring consistent, engaging narratives and high-quality storytelling across all external channels
Shaping the charity's profile and protecting its reputation through media relations, digital engagement, and consistent key messaging and building our credibility as thought leaders in sector.
Membership, Events & Communities:
By ensuring appropriate, effective and engaging communications to all relevant audiences and stakeholders, your role will support the growth and development of our membership, Communities of Practice and the event programme (including webinars and conferences).
Effectively plan, manage and lead a range of events for the Bild group of charities and associated marketing and communications
Develop framework for Communities of Practice and strategy for engagement and growth
Supporting Bild and RRN spokespeople with PR and media outreach
Keep abreast of communications and engagement activity within the sector and demonstrate an awareness of the impact these may have on existing and future communications activity
General Responsibilities
Contribute to evaluation and assessment of results against KPIs and tracking activity
Allocate, manage and evaluate budget spend
Identify resource requirements for activity across Bild group
Develop and maintain systems, databases and procedures to support Bild group communication activities
Plan, monitor, appraise and report progress of activity regularly with an innate understanding of how this supports activity across the Bild group
Plan, manage and oversee budgetary spend related to outsourcing specialist activities such as video editing and design
Ensure communications and marketing work complies with data protection and other legal, professional and agency requirements, standards and policies
Support the senior leadership team on any activity as required.
Personal Development
Be part of a culture of quality in all areas of communications, PR and marketing
Participate and contribute to individual performance appraisal and supervision sessions
Keep abreast of relevant initiatives and developments within the adult health and social care, education & disability sector and the wider communications / engagement profession
Undertake relevant training, as necessary including accessing new systems and software as required to support the role.
Organisational Responsibilities:
Access and work within Bild’s policies and procedures.
Attend internal cycle of team meetings relevant to this role.
Engage with line management, supervision (where appropriate) and appraisal process.
Comply with data protection regulations, ensuring that information on clients, employees, volunteers and other stakeholders remains confidential.
Take responsibility for personal learning and development with support from line manager.
Work in a manner that facilitates equal opportunities and inclusion for all.
Remain professional and respectful at all times, promoting positive relations with all those we encounter in our work.
Maintain health and safety and risk awareness for self and others across the organisation.
Undertake any other duties that Bild may require within the remit of this role.
This job description does not form part of the contract of employment. It is intended as a guide to the general scope of duties and is not definitive or restrictive. It is expected that some duties will change over time and this description will be subject to review with the postholder at their annual appraisal.
Person Specification
Job Title
Director of External Relations
Exceptional copy writing and verbal communication skills
Good presenting, negotiating and influencing skills
Excellent interpersonal skills and ability to build mutually beneficial relationships
The ability to work effectively within a small team
Ability to work under pressure, and plan, manage, and adapt own workload
A flexible, proactive and problem-solving approach to work
A motivated attitude and ability to work on own initiative
A commitment to human rights and modelling accessibility and inclusion throughout activity
Willingness to travel and work flexible hours as demanded by the post
Fit to undertake the duties of the post.
Experience/Skills/Competencies
Essential
Significant experience working in communications, policy and PR with demonstrable success
PR and media management experience, including both online and traditional PR
Experience of managing and implementing social media plans, including post development, scheduling, evaluation and monitoring feedback
Experience of overseeing the design and production of print and electronic publications, including website management and development
Experience of managing CRM systems and ensuring effective data capture and utilising data to inform decision making
Ability to analyse data and shape results into reports that inform decision making
Ability to build effective relationships and networks and establish credibility for Bild, RRN, Respond and Bild ACT
Ability to work collaboratively and develop positive relationships with colleagues, members and wider stakeholders
Demonstrated digital comms / social media skills and understanding of emerging digital marketing tools and platforms
Ability to use a variety of IT packages/databases including CRM systems.
Experience managing budgets and associated reporting
Ability to work remotely and regularly travel to in person events
Time management skills and ability to prioritise workload under pressure as part of a small but vibrant team
Strong awareness and interest in news/current affairs/politics and the broader third sector, social care and education sector.
Desirable
Experience working in the not-for-profit sector, preferably in another disability and/or membership charity
Strong understanding of education, health, social care, disability and not for profit environment
Strong media contacts within relevant trade sector publications
Ability to use externally managed media databases (such as Agility etc.)
Experience with conferences, webinars and hybrid events.
Experience supporting and manging a remote team
Education and Qualifications:
Other Requirements:
Commitment to anti-discriminatory practice and equal opportunities and able to apply awareness of diversity issues to all areas of work.
Regular travel to attend meetings and events.
Occasional evening meetings.
Legal requirements:
Enhanced DBS check.
Your application should include an up to date CV together with a supporting statement detailing how your skills and experience align with the job description and person specification.
Please note that we will be unable to progress applications from candidates who do not answer the screening questions.
Our vision is a society where everyone can enjoy the same rights and opportunities
The client requests no contact from agencies or media sales.