Digital product manager jobs

Title: Digital Fundraising Insight and Optimisation Manager

Salary: £42,000 - £47,000

Location: UK Remote with regular office days (approx. 1 – 2 per month) or hybrid (our head in Haywards Heath is open Tuesday, Wednesday and Thursday for those who prefer to work from the office regularly) 

Contract: Permanent

Hours: This is a full-time role with some flexibility around hours worked.

About the role

Sightsavers are looking for an experienced Digital Fundraising Insight & Optimisation Manager to lead global CRO and experimentation strategies that maximise income and improve supporter journeys.

As the Insight & Optimisation Manager, you will champion data-driven decision-making, embed best-practice processes and drive continuous optimisation across channels and markets. Working with internal teams and external partners, you’ll ensure insights and testing deliver measurable improvements to fundraising performance.

Responsibilities

• Lead global CRO and experimentation strategy to maximise income and donor retention across digital fundraising channels.
• Own and prioritise the testing roadmap, delivering high-impact A/B and multivariate experiments aligned with organisational goals.
• Collaborate with UX/UI, analytics and development teams to remove conversion barriers and ensure accessible, user-friendly supporter experiences.
• Explore and pilot emerging CRO technologies, AI-driven tools, and automation to drive continuous improvement.
• Champion data-driven decision-making and provide actionable insights through performance dashboards and clear reporting.
• Ensure data integrity and best practice across analytics platforms, including GA4, Google Tag Manager and Big Query using SQL for complex queries.
• Partner with CRM teams on predictive modelling and segmentation to enhance targeting and personalisation.
• Manage budgets, forecasting and expenditure plans to align with strategic objectives and support digital fundraising performance.
• Coach and develop the Insight & Optimisation Executive and manage supplier relationships to ensure quality and responsiveness.
• Embed efficient workflows, support technical integrations and collaborate on new digital fundraising products informed by supporter insight.

This is a dynamic role with the chance to shape strategy, influence decisions and drive significant improvements to supporter experience and fundraising performance. Please see the Job Description for full details.

Jobholder Requirements

Essential

• Proven experience managing CRO programmes and leading teams.
• Strong knowledge of CRO principles, A/B testing and experimentation frameworks.
• Hands-on experience with GA4 and familiarity with HTML, CSS and JavaScript.
• Proficiency with CRO and analytics tools such as Hotjar and VWO (or similar).
• Excellent stakeholder management and communication skills with the ability to turn complex data into actionable insights.
• Strong organisational skills and ability to prioritise effectively in a fast-paced environment.

Desirable

• Experience with SQL, BigQuery and data visualisation tools.
• Knowledge of personalisation strategies and customer journey optimisation.
• Experience working in a fundraising environment.

To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.

We anticipate that remote interviews will take place from 19 January onwards and the interview process will likely include two stages with a task.

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. We will provide interview themes in advance to support candidates.

Closing date: 11 January 2026

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.

Salary: £38,999 - £43,105

Contract: Permanent contract

Reports to: Head of Digital Fundraising, UK for UNHCR 

Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model with at least 1 day in the office per week)

Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams

JOB PURPOSE

We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR’s testing and optimisation strategy to improve conversion rates and user experience online, including our donation pages, virtual gift shop, website and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products.

The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees.

An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms – playing a key part in UNHCR’s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life.

You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams.

Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. Thanks to our UK supporters, UNHCR teams in over 130 countries can deliver humanitarian relief to families left with no one else to turn to. From rushing life-saving aid to civilians fleeing the frontlines of conflict, to ongoing support, such as education and healthcare, for families whose lives may remain in limbo for years. When it is safe to do so, UNHCR helps refugees return home voluntarily so they can rebuild their lives, homes and communities.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

Role Responsibilities  

• Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions.
• Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives.
• Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary.
• Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise.
• Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions.
• Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation.
• Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour.
• Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results.
• Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly.
• Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field.
• Share creative and insights with UK colleagues, global teams, and HQ.
• Participate in training seminars, workshops, and skill shares where applicable. 

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

Personal Attributes and Experience

Essential Experience

• Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector.
• Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. 
• Experience of using digital channels for lead acquisition and conversion to grow income.
• Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic.
• Experience of working with external agencies and suppliers.

Essential Skills/Knowledge

• Experience of using Google Analytics or other web behavioural analytics tools.
• Experience with experimentation tools like Optimisely or similar.
• Strong project management and stakeholder management experience.
• Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences.
• Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy.
• Proven proficiency with design principles and tools (Canva/Adobe suite).
• Able to demonstrate flexibility and do what it takes to get the job done.
• Understanding of HTML and other coding languages.
• Able to juggle and prioritise multiple tasks and meeting programme deadlines.
• Strong presentation, communication (written and verbal) and interpersonal skills.
• Excellent stakeholder and relationship management.
• An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication.

 Desirable Skills/Experience

• An understanding of digital fundraising practices and principles
• Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement
• Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous).
• Knowledge or experience working with Salesforce (or similar CRM platform).
• Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms).
• Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.

We are also open to flexibility in many ways, including flexible hours. Please don’t be afraid to speak to us about this during initial conversations, so we can explore what’s possible.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ annual leave per annum plus 8 bank holidays (pro-rata for part-time working).
• ‘WeCare’ Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more.
• Hybrid home-working model with dedicated Team Days in the office.
• Toothfairy dental app.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme.
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set-up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.
• Financial wellbeing support.

Development

• Comprehensive training and continuing development opportunities.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.

Closing date: Sunday, 18 January 2026

Shortlisted candidates will be invited to attend a virtual interview in the week of 26 January 2026.

Please contact us if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. We will make every effort to respond to your request for assistance as soon as possible.

 United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

If you’re passionate about quality and leadership, this is your opportunity to play a key part in setting the standard for medical exams.

The Role
Reporting directly to the Quality and Standards Manager, the Exams Content and Systems Manager (ECSM) will oversee the day-to-day work of the Content Coordinators and Content Administrators, ensuring high team performance and developing a culture of continuous quality improvement.
This pivotal role supports the RCR’s strategic objectives, including growth in candidate numbers and global reach, by managing digital exam delivery platforms and exam content processes to the highest standards.

About the Royal College of Radiologists (RCR)
The RCR sets standards, supports doctors throughout their careers, and delivers world-class examinations in radiology and oncology. Our exams are recognised globally as the gold standard, and we are committed to maintaining their quality, integrity, and accessibility as candidate numbers grow — particularly from international applicants.

Key Responsibilities

• Line manage and motivate the Content team, fostering resilience and high performance.
• Oversee the development, support, and optimisation of digital exam delivery platforms.
• Ensure exam content processes — including question writing, review, and quality assurance — meet regulatory requirements and uphold exam integrity.
• Drive improvements in systems and processes, ensuring efficiency, accessibility, and value for money.
• Provide accurate data and insights to support candidate feedback, appeals, and misconduct policies.
• Collaborate with examiners, colleagues, suppliers, and external partners to deliver excellence in exam delivery.
• Identify and mitigate risks related to exam content and digital platforms, ensuring business continuity.

About You

• We are looking for a proactive and highly organised individual with:
• Strong leadership skills and experience managing teams.
• Technical understanding of digital systems and confidence in managing complex processes.
• A keen eye for detail and commitment to quality improvement.
• Excellent relationship-building skills with internal and external stakeholders.
• Resilience, problem-solving ability under pressure, and a collaborative mindset.
• Dedication to maintaining the integrity and excellence of RCR examinations

Why join us

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (up to 60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

The Royal College of Radiologists (RCR) is seeking a Learning Management System (LMS) Coordinator to join our dynamic RCR Learning Team.

RCR Learning supports radiologists and clinical oncologists throughout their careers — whenever and however they practice. We design, develop and deliver innovative learning products that respond to the real challenges of clinical practice. Our ambition is to be our members’ lifelong learning partner, building a world-class digital learning library of high-quality, engaging courses.

This is a fantastic time to join us as we enter the next phase of our digital learning journey.

The Role
As LMS Coordinator, you’ll take ownership of the daily operation of our LMS and associated content. You’ll:

• Oversee routine LMS operations including user management, course deployment, and system configuration.
• Publish and maintain our learning resources catalogue, ensuring accuracy and quality.
• Monitor and analyse LMS usage data, producing reports and insights to improve user experience.
• Identify and implement opportunities for LMS and UX improvements, working with colleagues and external suppliers.
• Provide technical support and develop training materials for staff and learners.
• Ensure seamless onboarding of new learners and contribute to marketing efforts by highlighting innovative content.
• You’ll work closely with Content Developers, Learning Designers, the Digital Learning Manager, and external partners to ensure our LMS is effective, user-friendly, and meets the needs of our members.

About You

• We’re looking for someone who:
• Has experience managing learning management systems and digital learning content.
• Brings strong technical knowledge with a proactive, solution-focused approach.
• Can analyse data and translate insights into practical improvements.
• Communicates clearly and collaborates effectively with colleagues, suppliers, and stakeholders.
• Is passionate about enhancing the digital learning experience for users.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (up to 60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

What you’ll be doing 

• Leading a high performing team, providing organisational leadership and working with colleagues across the organisation to ensure we achieve our shared aims.

• Setting the strategic direction for our content and channel activity ensuring it aligns with organisational priorities and audience needs. 

• Driving digital channel performance and optimisation, including paid advertising, to maximise reach, engagement and conversion. 

• Leading innovation across digital channels by identifying and adopting emerging technologies, techniques and industry standard best practice. 

Who we’re looking for  

• A technical and analytical expert with knowledge of successfully developing and measuring digital marketing and channel strategies, that drive reach, engagement and conversion. 

• An outstanding creative with a deep understanding of UX and accessibility principles.

• A team leader and team player with excellent communication skills who thrives on working with teams across the organisation to achieve shared goals.

What we offer  

• Hybrid working between home and Chelsea with occasional travel to Sutton. 

• Flexible working around our core hours of 10am to 4pm 

• 27 days annual leave rising with length of service 

• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service) 

• Training, support and development opportunities 

• Access to the blue light discount scheme and other discounts opportunities 

• Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more 

• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes.

Inclusion matters  

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. 

If this sounds like the opportunity for you, we’d love to hear from you. 

We’re seeking an experienced charity leader to work with our partner charities, Lintel Trust in Scotland and Lifting Lives in England & Wales.  

As an experienced, motivated charity leader you will drive LHCPGs charitable aspirations through working with our partner charities, Lintel Trust in Scotland and Lifting Lives in England and Wales, so helping us deliver meaningful community benefit across the UK.  

In this central role, that will require some travel as you attend meetings in Edinburgh and Uxbridge offices, you will ensure governance, lead strategic development, build partnerships, and support and facilitate fundraising and operational activity, ensuring our charitable work continues to improve lives and places.  

What You’ll Do

• Lead governance, statutory compliance, and Trustee support across both Trusts.
• Work with Trustees to develop charity strategies, policies, and risk management frameworks.
• Support the grant-making and reporting processes, ensuring high-quality delivery.
• Build strong partnerships and represent the Trusts at events and sector forums.
• Drive fundraising and income generation to expand charitable impact.
• Oversee marketing, digital presence, and communications.
• Line manage the Charities Liaison Coordinator and foster a collaborative team culture. 

What You Need 

• Strong knowledge of charity regulation (OSCR and/or Charity Commission).
• Experience running or overseeing a charity and working with Trustees.
• Proven fundraising, grant assessment, and budget management experience.
• Excellent communication, report writing and relationship-building skills.
• Experience in marketing, events and digital content management.
• Understanding of social value, housing issues, and community-focused work.
• Desirable: public sector/housing experience and degree-level qualification. 

What we offer 

A highly competitive total reward package alongside salary to include:  

• Competitive salary and an exceptional pension contribution
• Car allowance of £5740 pa 
• £300 wellbeing allowance
• Discretionary annual bonus
• 34 days’ holiday plus bank holidays and birthday leave
• Private Medical Insurance & Health Cash Plan (post-probation)
• Flexible working including 10 “work from anywhere” days
• £1000 annual training budget, volunteering leave, and more

Apply now to help shape the future impact of LHCPG’s charitable partnerships and deliver lasting social value across communities. 

Please note: We reserve the right to close this posting early if a suitable candidate is found. 

We are seeking a proactive, organised digital communicator who enjoys variety and thrives in a dynamic environment. You’ll own our social media, lead and deliver digital and community fundraising campaigns, and help grow and engage audiences with bold, positive and emotive content. You’ll keep projects moving, uphold brand standards, and collaborate confidently across teams. 

About Spinal Research 

Every two hours, someone in the UK becomes paralysed. Globally, more than 15 million people live with paralysis. At Spinal Research, our vision is a world where paralysis can be cured. We fund groundbreaking research to deliver life-changing treatments for people with spinal cord injuries. By backing the brightest minds and fostering innovation, we are driving progress towards what could be the medical breakthrough of the 21st century: curing paralysis. We will not stop until that future is achieved. 

Key Responsibilities 

• Lead social media strategy and engagement across Meta, Instagram, LinkedIn, and YouTube; manage calendar, publishing, housekeeping and audience engagement. 

• Stay abreast of developments in social media channels, trends and tools, and proactively explore new platforms and features for audience growth and engagement. 

• Produce clear social media performance reports with actionable insights. 

• Build and optimise paid social campaigns for awareness, acquisition and income. 

• Create digital assets: infographics, graphics, and short-form video (Reels/Shorts). 

• Source, shape and publish supporter stories and web news items. 

• Ensure brand consistency and tone of voice across all outputs; support brand sign-off and content request workflows. 

• Identify, test, and fully implement new digital and community fundraising opportunities; lead discovery and delivery for audience targeted products (e.g., motorsport fundraising). 

• Collaborate confidently across teams to align priorities, timelines and standards. 

• Assist with in-house training (social best practice, content creation, platform processes, ad creation). 

• Future scope: The role may expand to include additional communications activities. 

The kind of person we are looking for: 

Essential criteria 

• At least a year’s proven experience in a relevant role within a charity setting. 

• In-depth, up-to-date knowledge of social media platforms and campaigns, including planning, processes and scheduling tools (e.g., content calendars, workflow management, and best practice for engagement). 

• Experience creating and managing paid ad campaigns on social media (e.g., Meta Ads Manager; audience targeting, creative testing, optimisation, reporting). 

• Proficiency in creating digital content, including video and image editing (e.g., Canva, After Effects, Photoshop, InDesign, Premiere Pro). 

• Excellent collaboration and teamwork skills. 

• Excellent written and verbal communication skills across messaging, grammar, punctuation,tone and style. 

• Understanding of supporter/donor care. 

• High motivation skills and the ability to manage multiple projects confidently and keep momentum. 

• Able to attend the London office one day per week (can be more if preferred) and to attend key events throughout the year. 

Desirable 

• Experience in community and or digital fundraising. 

• Experience sourcing and presenting supporter stories. 

• Experience using a website CMS (e.g., WordPress or equivalent). 

• Basic web page creation/maintenance. 

• Experience of working within a medical research charity setting. 

Personal Attributes 

• Proactive, resilient, and adaptable, with a growth mindset. 

• Highly organised, detail-oriented, and able to manage multiple priorities. 

• Passionate about making a positive impact for people affected by spinal cord injury. 

Working Arrangements 

• Hybrid role split between home and our London Bridge office. 

• Spinal Research is a four-day week employer. 

• Part of a supportive, values-driven team (commitment, integrity, collaboration, innovation). 

• Occasional evening or weekend work may be required to support organisational priorities. 

Ready to help us deliver life-changing impact? 
Apply now to join Spinal Research and play a key role in our mission to cure paralysis.Please send your CV and a supporting letter outlining why you would be a good fit for the role. Where possible, please include links to any social media campaigns or content that you have created.

Digital Business Analyst - FTC

Join us at a pivotal moment as we embark on a major journey of transformation across our digital, data, and technology offering! The Digital Business Analyst will play a critical, hands-on role in shaping this future.

You will ensure that Alzheimer’s Research UK’s digital channels, products, and services are not just functional, but are strategically aligned to drive our bold goals and deliver the objectives of the Digital, Data and Technology (DDT) transformation programme.

The post holder will act as the crucial link between internal and external stakeholders and the Digital and Technology delivery teams. They will translate high-level business needs into detailed, actionable technical requirements and user stories, ensuring feasibility, maximising project value, and guaranteeing that implemented solutions deliver an optimal supporter experience.

This is an 18-month fixed term contract.

Key Responsibilities:

Requirements Elicitation and Scope Definition

· Collaborate with internal and external stakeholders to define, prioritise, and document functional and non-functional requirements for priority DDT projects and product enhancements (across web, email and other digital channels as required).

· Conduct stakeholder interviews, workshops, and process mapping sessions to identify core business problems and opportunities for digital improvement.

· Ensure all requirements align with the overarching DDT architecture and digital principles being established.

Analysis, Feasibility, and Impact Assessment

· Conduct feasibility studies and cost/benefit analyses for proposed digital changes, ensuring new solutions contribute to organisational goals for supporter experience, sustainability, and productivity (return on investment).

· Analyse current digital channel performance data and user behaviour (market research) to identify trends and inform decision-making, ensuring future-proofed and data-driven requirements.

· Simplify complex business and technical concepts, ensuring clarity for both executive leadership and the development team.

Documentation and Artefact Creation

· Translate high-level requirements into detailed documentation, including User Stories, Acceptance Criteria, wireframes, user flow diagrams, and process models for the Digital and Technology delivery teams.

· Produce clear, high-quality technical writing and documentation for project processes, system changes, and end-user guides, contributing to the team's knowledge base.

Quality Assurance and UAT Management

· Play a key role in the design and co-ordination of comprehensive User Acceptance Testing (UAT) plans to validate that all digital solutions and features meet documented business requirements and satisfy user needs.

· Support the implementation phase of priority DDT activities such as our web development project, acting as a point of consultation to resolve issues and validate new solutions (e.g. changes in software or platform compatibility).

· Contribute to system maintenance planning by documenting defects and change requests post-launch.

Communication and Bridge Building

· Serve as the primary communication bridge between the DDT Programme Manager and Digital, internal and external stakeholders, managing expectations and ensuring project transparency.

· Facilitate project presentations and public introductions of new digital features to stakeholders and internal teams to secure project adoption and report on progress.

What we are looking for:

· Proven experience as a Business Analyst, Systems Analyst, or equivalent role, specifically within a digital, marketing, or technology environment.

· Expertise in using agile methodologies (e.g. Scrum) and developing core business analysis artefacts (User Stories, Acceptance Criteria, Process Maps, BRDs).

· Strong analytical skills, with the ability to collect, analyse, and interpret complex data to drive requirements and design solutions.

· Exceptional verbal and written communication skills, with the ability to effectively negotiate with stakeholders and simplify technical concepts for non-technical audiences.

· Excellent communication and interpersonal skills, with the ability to foster a positive and collaborative team environment.

· Familiarity with digital project lifecycles, and the ability to support project teams without direct management of the projects themselves.

· Strategic thinker with the ability to translate organisational goals into impactful outcomes.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa  per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 4th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

The Digital Lead is the operational backbone of the Digital team, responsible for ensuring the smooth, day-to-day running of all digital functions. This role is a key partner to the Head of Digital, freeing them to focus on strategy, vision, digital transformation and high-level stakeholder engagement.

The Digital Lead will be the primary line manager for the digital managers (web, social media and digital campaigns & email), focusing on workload management, resource allocation, and supporting the development of a high-performing culture. While providing support and a delivery mindset for the broader Digital Transformation Programme (DDT), the Digital Lead’s core focus is on maintaining a sustainable workload, effective planning, and managing the team's operational goals and wellbeing.

Join us at a pivotal moment as we embark on a major journey of transformation across our digital, data, and technology offering!

This is an 18-month fixed term contract. 

Key Responsibilities:

Operational Management & Team Leadership

· Line Management and People Development: Serve as the primary line manager for the digital managers of web, digital campaigns & email and social media, overseeing day-to-day operations and team performance. Conduct regular check-ins, performance reviews, and support individual development plans, iterating and embedding the "Digital Wavemakers Manifesto" and team development approach.

· Demand & Workload Management: Actively manage the team's workload and capacity. Implement and maintain processes for demand management and effective planning to ensure the team can deliver its goals sustainably.

· Resource Planning: Ensure resources are allocated effectively across the team's goals, from daily operations to specific projects.

· Team Culture: Foster a positive, collaborative, and high-performing team culture. Monitor team health and morale using surveys and qualitative feedback, ensuring the team is well-supported and motivated.

Goal & Objective Delivery

· Operational Goal Delivery: Drive the delivery of the Digital team’s operational goals and objectives for the fiscal year. This includes ensuring all goals related to digital purpose, principles, and team objectives are met, as per the established department plan.

· DDT Programme Support: While not a core part of the role, the Digital Lead will provide operational support to the Head of Digital and the broader digital transformation programme. This includes ensuring the Digital team's resources and deliverables (e.g. website development, cyber security, Salesforce embedding) are planned effectively to support the DDT's success, without taking on direct project management responsibility for them.

Planning & Reporting

· Operational Planning: Support the Head of Digital with the development of the team's operational plans, including learning and development initiatives, and the Digital Acceleration Training Programme.

· Performance Monitoring: Track and report on key departmental metrics, such as learning programme participation rates and team satisfaction, to the Head of Digital. Ensure all departmental objectives and goals are on track.

What we are looking for:

· Extensive experience in an operational management role within a digital or technology team.

· Proven ability to Line Manage and mentor a team, with a focus on people development and wellbeing.

· Strong skills in workload and demand management, with a track record of building sustainable and effective operational processes.

· Excellent communication and interpersonal skills, with the ability to foster a positive and collaborative team environment.

· Familiarity with digital project lifecycles, and the ability to support project teams without direct management of the projects themselves.

· Strategic thinker with the ability to translate organisational goals into impactful digital

· Proactive, results-oriented, and passionate about using digital platforms to drive positive impact.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £65,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 4th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview.

Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Are you a strategic and hands-on digital leader ready to shape the future of our digital landscape and improve the experience for dogs and the people who care for them? 
We’re looking for a Digital Product Manager to lead the end-to-end delivery of large and complex digital products that meet user needs and drive organisational impact.

What does this role do?
As Digital Product Manager, you'll:

• lead the discovery, design and delivery of new digital products, managing complex builds, integrations and user centred, data driven development,
• collaborate across teams and with external partners to ensure smooth delivery, strong user journeys and alignment with the live website and wider directorate goals,
• manage, coach and develop a Digital Product Officer,
• ensure strong governance, accessibility and data protection compliance, and use performance insights to drive continuous improvement.

Interviews for this role are provisionally scheduled for week commencing 12th January 2026.

Could this be you?
We’re looking for someone with proven digital product management experience, strong UX and agile understanding, confidence in project planning, and the ability to collaborate across diverse teams. You’ll use data to inform decisions, have experience supporting or managing others, with the ability to cultivate a supportive, high-performing team culture.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Are you an experienced Digital Product Manager looking for an exciting opportunity to help develop digital products and services? If so, join Shelter and you could soon be supporting our income generation, advocacy campaigns and advice services.

About the role

Reporting to the Digital Product and Delivery Lead, you’ll be at the centre of a multidisciplinary digital team, developing products and services to support Shelter’s income generation, advocacy campaigns and advice services.

As part of the Digital Team, you’ll work with disciplines including front and back-end development and user-centred designers, as well as with adjacent teams of specialists in marketing, creative, and campaigning teams.

You’ll develop Shelter’s ability to be user and data-led, leading on the planning, delivery, maintenance, and optimisation of a range of digital products.

Role specifics

A passionate champion of agile product design, you are used to being flexible within a range of business settings and constraints. Through extensive experience collaborating with experts in cross-functional teams, you’ll understand how to successfully bring together different technical specialists and business stakeholders, enabling them to work together towards a common aim.

You’ll have a solid knowledge of product design and development, including facilitating, ideation, and scoping. You will have worked on complex projects with a range of technologies and understand how strategic requirements, business analysis, systems thinking and user insight can be translated into full-stack solutions.

 An excellent communicator, you can advocate for a particular approach while building constructive relationships. Able to balance dependencies and priorities, we’ll look to you to develop a clear roadmap, that everyone can get behind, to deliver on time and budget.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Digital team sit alongside our Content and User Experience team, our Strategic Evaluation, Learning and Insight team and our CRM team, within Shelter’s Digital and Audience Engagement (DAE) sub-directorate. DAE is one of three sub-directorates that make up our wider Communications, Policy and Campaigns (CPC) department.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Senior Digital Manager (Private Care)

Hybrid/ Chelsea-based (with some cross-site working)
£56-£58k (Band 7) 
Permanent 

The Talent Set are delighted to be partnering with the world’s first hospital dedicated to cancer care, The Royal Marsden. The organisations' Private Care service is the most successful NHS private patient unit in the UK, generating vital income that is reinvested back into patient care, research and innovation.

They are now looking for an experienced Senior Digital Manager (Private Care) to lead the strategic development digital presence and help drive commercial growth through outstanding user experience and digital performance.

The role

Our website and digital channels are central to how private patients, referrers and international partners discover and engage with The Royal Marsden Private Care. In this senior role, you will lead the development, optimisation and day-to-day management of the Private Care website and associated digital products.

You will champion user-centred design, accessibility and continuous improvement, ensuring our digital experience builds trust, supports enquiries and reflects our position as a world-leading provider of private oncology care.

Working closely with senior stakeholders across Marketing, Communications, clinical teams and external partners, you will play a key role in shaping digital strategy and delivering measurable commercial impact in the UK and internationally (particularly the Middle East).

Key responsibilities

• Lead the strategic development and ongoing optimisation of the Private Care website

• Drive commercial performance by improving UX, conversion, engagement and enquiry journeys

• Develop and deliver a clear digital roadmap aligned to business and patient experience priorities

• Use analytics, user insight and market intelligence to inform continuous improvement

• Manage digital suppliers, budgets and projects from concept to delivery

• Ensure content is high-quality, accessible, on-brand and patient-centered

• Act as the digital lead for Private Care, influencing senior decision-makers and stakeholders

About you

You will be a confident, commercially minded digital professional with significant experience managing websites or digital products in a private healthcare or similarly complex, customer-focused environment.

You will bring:

• Strong expertise in UX, accessibility and user-centred design

• A proven track record of delivering digital improvements that drive growth

• Experience working with developers, designers and content specialists

• Excellent stakeholder management and communication skills

• The ability to translate insight and data into practical, impactful action

• A passion for digital excellence and improving patient experience

Experience of private healthcare and/or marketing to international audiences is highly desirable.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

*Please note any speculative CV's will be forwarded to The Talent Set *

Senior Digital Engagement Manager

Contract type: Permanent – Full time, 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £48,867 to £51,439 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Digital Content and Experience team manages our online platforms and content, delivering best-in-sector digital experiences designed to increase brand awareness, brand love and income.

About the role

As our Senior Digital Engagement Manager, you will champion strategic social media, digital campaigns and experiences, working closely with communications, fundraising and campaigning teams to drive sustainable change.

In this role, you will:

• Deliver and continually optimise organic social media strategy.
• Line manage the Social Media Manager.
• Lead on the expansion of the digital channel mix in key growth areas.
• Refine and continually optimise WaterAid’s approach to social video.
• Lead on delivering priority digital engagement projects.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

To be successful, you will need:

• Experience in strategic planning/development and digital channel management.
• Extensive experience in and knowledge of digital marketing and social media – spanning earned, owned, shared and paid.
• Line management experience, the ability to lead and motivate others, and drive change.
• A strong understanding of the digital landscape and ability to respond creatively to emerging trends and technology.

Although not essential, we’d prefer you to have:

• Experience of creating content for and strategically growing YouTube channels.
• A solid understanding of SEO techniques, user experience, testing and conversion optimisation.
• Experience of working with content management systems.

Closing date: Applications close 12:00 PM UK time on 2nd January 2026. Shortlising and interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. 

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !

The Senior Fundraising & Grants Manager will lead the development and delivery of Bite Back's fundraising strategy with a primary focus on trusts, foundations and institutional grants. You’ll oversee the organisation’s grants pipeline, coordinate funding applications and reports, and ensure excellent standards of funder stewardship and compliance. You’ll also play a role in developing early-stage public fundraising activities to diversify income and support the long-term sustainability of Bite Back’s youth-led mission.

RESPONSIBILITIES

The Senior Fundraising and Grants Manager is accountable for:

Fundraising Strategy & Planning

• Design, deliver and monitor a values-aligned fundraising strategy, with a primary focus on trusts and foundations.

• Set annual income targets, track progress against goals, and report performance to senior leadership and trustees.

• Identify new income opportunities to support Bite Back’s strategic growth and impact.

• Develop and maintain a 12–24 month grant pipeline to forecast income and manage funding cycles.

• Ensure all fundraising activity complies with the Code of Fundraising Practice, GDPR, and Bite Back’s ethical standards.

Grants from Trusts and Foundations

• Lead the processes for securing income from trusts, foundations and institutional funders, from prospect research through to submission, reporting and renewal.

• Research, identify and prioritise funding opportunities aligned with Bite Back’s youth-led mission and programmes. Collaborate with internal teams to conduct due diligence to ensure funding sources are aligned with our values.

• Prepare and submit high-quality, evidence-led, and compelling grant proposals in collaboration with the CEO, Director of Finance & Operations, Monitoring & Evaluation Manager, and programme leads.

• Coordinate grant management and tracking: maintain accurate records of deadlines, deliverables, and reporting requirements.

• Work with the finance team to develop accurate project budgets and ensure financial reporting meets funder expectations and our operational needs.

• Produce and submit clear, engaging progress reports to funders that highlight impact, learning, and youth voices.

• Monitor grant income and expenditure, ensuring compliance and timely claims against restricted funding.

• Work with the Operations and Contracts Manager and the Monitoring and Evaluation Manager to develop and improve systems for grant tracking and data integrity within the CRM (Salesforce).

Donor Stewardship and Relationship Management

• Work closely with the CEO to build and maintain strong relationships with existing and potential funders, ensuring high-quality engagement and stewardship.

• Coordinate communications, updates, and thank-you processes for donors to encourage repeat and multi-year funding.

• Lead workstreams, working closely with the Brand Manager and leadership team for support, in order to deliver meetings, presentations, and reports to funders.

• Represent Bite Back at relevant events, funder briefings, and networking opportunities.

• Promote a culture of fundraising awareness and collaboration across the organisation.

Fundraising Development

• Work with the Communications and Operations teams to explore and pilot small-scale public fundraising initiatives (e.g. individual giving, online campaigns, web donation tool).

• Work with the CEO and Communications team to develop a new strategy to build a strong and committed donor network of high net worth individuals aligned with Bite Back’s values

• Develop systems, messaging, and supporter journeys that reflect Bite Back’s youth-led identity.

• Explore opportunities for revenue from the public sector.

• Test new public fundraising channels and evaluate their return on investment to inform future strategy.

Other

• Champion Bite Back’s values - Fresh, Resilient, Respectful, Energetic, and Real - in all fundraising work.

• Collaborate with the youth activism, communications, and policy teams to translate programme outcomes into fundable opportunities and compelling narratives.

• Stay informed about trends in the fundraising and grant-making sectors and share learning across the team.

SKILLS AND EXPERIENCE 

We will be looking for applications that demonstrate experience in at least some of these, and evidence of capacity to build skills in other areas. Please don’t be put off applying for one of our jobs because you can’t demonstrate every skill. If you're passionate and excited about working for us, and possess the main skills and experience we are looking for, go ahead and apply. You could be just what we are looking for!

The ideal candidate would have the following:

Essential

• Proven experience in securing income from trusts and foundations, ideally within the non-profit or campaigning sector.

• Track record of developing and managing a grant pipeline and meeting income targets.

• Excellent written communication skills with experience producing high-quality funding applications and impact reports.

• Strong organisational and project management skills with the ability to meet multiple deadlines.

• Understanding of budgeting and financial management for grant-funded projects.

• Strong relationship-building and stakeholder engagement skills.

• Experience using CRM systems for tracking income and reporting (ideally Salesforce).

• Knowledge of fundraising regulations, GDPR, and ethical standards.

• Commitment to Bite Back’s youth-led, systems-change mission.

Desirable

• Experience of developing public fundraising initiatives (individual giving, digital, community).

• Familiarity with youth-led or campaigning charities.

• Experience managing cross-team collaboration on proposals and reports.

• Understanding of impact measurement and evaluation in fundraising contexts.

• Confidence presenting to funders or representing the organisation externally.