Digital systems development manager jobs
Main purpose of post
• Provide direct support to people affected by cancer by meeting in person with or providing digital or telephone support to people using the service (patients/clients, carers, relatives, professionals).
• Provide high quality information and support within defined level of competence in relation to cancer. This will include assessment of service users’ information and support needs (Holistic Needs Assessment/Cancer Care Review), provision of written or verbal information, supportive listening and action planning to facilitate self-management.
• Manage referrals from clinical teams in a timely manner, liaising with clinical teams, primary care teams and community partners where necessary.
• Provide care coordination around the individual to ensure their experience of support feels seamless and is transparent, including support from partner agencies.
What you do
Delivery of information and support to people living with and beyond cancer and their families
• Provide information and support within level of competence of the post (Macmillan Levels of Intervention Criteria L1,2,3,4; NICE approved four tier model of psychological support Level 1, 2 & 3).
• This will include:
• Assess the needs of individuals attending / contacting the service and identify the required level of intervention.
• Support users sensitively to help them understand clinical information they have been given (e.g. around diagnosis, treatment, effects of the illness and treatment, cancer terminology), helping to resolve situations where users feel they have been given conflicting information. This will include addressing concerns and queries and working to resolve them and the ability to recognise and work within the limits of own competence and responsibility is crucial, referring issues beyond these limits to relevant people.
• Understand that there will be frequent exposure to distressing/ highly distressing situations and deal with difficult and highly emotive situations in a sensitive manner and base decisions on own professional judgement.
• Deal with service users with complex enquiries or support needs, or who need help in accessing or understanding information, referring to appropriate members of the wider clinical team (CNS, oncologist) when appropriate or signpost them to other supportive services.
• Liaise with clinical staff to support patients and carers in distress.
• Demonstrate a high level of skill acquired through relevant training or equivalent experience whilst demonstrating awareness of the limits of own practice and knowledge and when to seek appropriate support/ advice.
• Provide supporting information around topics such as reducing the risk of cancer, healthy living, diagnosis, treatment options, side effects and living with cancer, in the most appropriate format (e.g. written, verbal, and others as appropriate to overcome any barriers to communication).
• Provide advice on a range of issues e.g. benefits, travel insurance, and facilitate access to services e.g. specialist benefits advice, complementary therapy.
• Liaise with relevant staff at all levels as appropriate both within the charity and externally to address issues identified, and seek advice with more complex issues, directly involving others where necessary, e.g. Clinical Lead (HCP), Cancer Information and Support Advisors, Head of Cancer Support Services; Clinical Nurse Specialists (CNS).
• Contribute to the development and maintenance of effective relationships with partner organisations in primary and secondary and the voluntary the sector via networking, also giving talks and presenting at relevant groups.
• Plan and deliver ‘pop-up’ information clinics, ensuring these pop-up clinics are evaluated.
• Lead the development and delivery of courses and workshops.
• Lead peer support groups and service-user involvement.
Operational Delivery
• Collect and collate data regarding contacts with people who use the service both in person and by telephone and produce reports of activity as required.
• Plan and organise events and displays externally liaising with departments and agencies as required.
• Lead discrete projects or service improvements under direction of the Head of Cancer Support Services
• Work flexibly to deliver the objectives of the cancer support service, including attending events and outreach sessions across South Yorkshire, North Derbyshire and Bassetlaw.
• Ensure service user participation in development of the service, including facilitating forums and meetings.
• Facilitate open and effective communication with multi-professional teams, both internally and externally.
• Maintain systems and processes to promote a healthy, safe and secure working environment and maintain accurate documentation and report any concerns.
• Act as a role model by demonstrating expertise and maintaining credibility, ensuring a positive image of Weston Park Cancer Charity is maintained.
The role will oversee the development and administration of the individual giving portfolio at the charity and work closely with the Individual Giving Manger to plan and implement a strategy for growth and exceptional supporter engagement.
Job Title: Individual Giving Fundraiser
Reporting To: Individual Giving and Legacy Manager
Salary: £30,218 - £37,540
Hours: 37.5 hours per week
Location: Based at Alder Hey Children’s Hospital with flexible working
Job Purpose
This is an exciting opportunity to join the Individual Giving and Legacy Team at Alder Hey Children’s Charity. The role will oversee the development and administration of the individual giving portfolio at the charity and work closely with the Individual Giving Manger to plan and implement a strategy for growth and exceptional supporter engagement.
Main Duties/ Tasks
Income Generation & Stewardship
Work alongside the Individual Giving Manager and Head of Community Fundraising to produce and execute an effective and sustainable individual giving plan.
Create and implement effective donor journeys to maximise the engagement and retention of supporters.
Identify potential new individual giving audiences and implement acquisition strategies in order to grow the individual giving database.
Work across the organisation to champion individual giving and to implement excellent supporter care.
Work alongside the Individual Giving Manager to manage budgets including forecasting and tracking and making sure costs remain low for maximum return on investment.
Identify opportunities for colleagues in fundraising and throughout the hospital and pass these on as appropriate.
Ensure fundraising remains within legal constraints and pays attention to safeguarding requirements.
Work positively and proactively with our volunteer supporters.
Project Management
Develop and execute IG programmes and appeals. Programmes include but are not restricted to; Direct Mail, Raffles, Letters from Santa, Payroll Giving.
Work alongside the Marketing Team to create, manage and evaluate innovative and thought-provoking multi-channel campaigns to increase individual giving income.
Manage individual giving fundraising campaigns such as The Big Give, Giving Tuesday and seasonal appeals.
Work with internal colleagues and external suppliers, agencies and fulfilment houses, establishing and maintaining effective working relationships.
Data Management & Reporting
Manage the selection and segmentation of individual giving data for campaign purposes.
Oversee the timely importing and exporting of donor data to ensure that supporter records are up to date.
Use campaign data to report on effectiveness of activity and inform decision making and future planning.
Ensure all individual giving activity complies with the appropriate regulation and legislation and delivers an excellent experience for supporters.
Identify and develop the systems and processes necessary to deliver effective individual giving activity including the website, social media and email, fundraising database, data analysis tools and social media.
Work in conjunction with the Finance Manager to ensure all legacy income and communications are recorded.
Work alongside members of the team to develop fundraising initiatives, attend team meetings, plan and budget.
Responding to general enquiries from the individual giving, in memory and legacy fundraising email addresses and telephone lines.
Other Duties
Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
Support, when required, other fundraisers within the Individual Giving and Legacy Team.
Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support on events run by the fundraising teams where required.
Any other reasonable duties as required by your line manager.
Person Specification
Essential
Desirable
Qualifications, Knowledge and Experience
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Proven experience of managing multi-channel individual giving activity including appeals and recruitment and retention campaigns.
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Proven record of achieving financial targets & Return on Investment.
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Proven ability to manage third party supplier relationships e.g., creative agencies, mailing houses.
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Experience of producing compelling supporter creative and fundraising messages.
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Proven ability to work closely with internal teams including: Marketing, Operations and Finance.
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A good working understanding of Data Protection landscape.
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Good knowledge and experience of using a fundraising database for reporting and analysis.
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Experience of data selection/segmentation and the effective use of donor data for campaign purposes.
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Understanding of direct mail campaigns.
Skills and Attributes
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Commitment to principles of equality, diversity and collaborative working.
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Self-sufficient and confident to make decisions within the boundaries of the role.
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Ability to communicate effectively with staff, volunteers, children, young people and families.
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Excellent oral and written communication skills.
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Ability to build strong working relationships with supporters of all levels and backgrounds.
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Self-motivated and positive attitude with the ability to work under pressure and prioritise in a busy environment.
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Ability to work in a logical, organised manner with a high level of attention to detail.
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Ability to work effectively as part of a team as well as independently.
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Competence in Microsoft Office package and video conferencing tools such as Teams.
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Excellent personal organisation skills, including time and workload management.
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Understand the necessity of dealing carefully and within data protection legislation, with confidential matters, including handling both personal and business critical information.
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Knowledge and understanding of fundraising CRM System (Salesforce)
Additional requirements
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Strong interest in working for a children’s health charity.
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An understanding of and commitment to the values of Alder Hey Children’s Charity.
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Respect for and ability to maintain confidentiality.
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Willingness to get involved with activities across the Charity.
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High standards of personal conduct, honesty and integrity.
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Willingness to occasionally work outside of normal office hours.
Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children's Charity.
Four Day Working Week
In April 2025, the charity adopted a four-day working week policy, meaning staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Bid Writer
Service: Business Development Team
Salary: £32,635 - £36,158 + £480 homeworking allowance FTE per annum (£26,108 - £28,926.40 per annum for part time, 29.6 hours per week + £384 homeworking allowance)
Location: Homebased
Hours: 29.6 hours per week (part-time, 4 days) to be agreed upon successful appointment
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Main Responsibilities:
The Business Development Team provides a specialist support function to enable the organisation to achieve its growth objectives. We promote the strategic growth of the organisation by supporting the retention of existing work and securing new contracts via competitive tender, trusts, grants and statutory fundraising.
This is an exciting opportunity for a Bid Writer or someone with equivalent writing experience/knowledge to join us and write applications that fully articulate Family Action’s offer. The post works closely with other organisational functions and the rest of the Business Development team to convey service models and content to funders.
Main Requirements (for details check the job description and person specification):
- Produce quality written material in easy-to-understand ways; convey ideas graphically and tailor documents to specific audiences
- Ability to establish effective working relationships at all levels, both internally and externally
- Experience relevant for your effectiveness in the role might be from various sectors and disciplines. If you are passionate about supporting us to submit high-quality tenders and applications, achieving success rates whilst engaging with our services to contribute and evidence the impact of their work for inclusion in submissions then we would like to hear from you
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays pro-rata
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Apply via our website by following the link and clicking the ‘Apply’ link to fill out our digital application form
· Closing Date: Monday 5th January at 9am
Interviews are scheduled to take place w/c 12th January virtually
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Are you a brilliant event coordinator? Do you have experience developing training events? Can you spot opportunities to inspire, educate and engage audiences?
The SLA supports approximately 2000 members with advice, training and advocacy across the UK. The Training and Events Manager will form an essential part of the SLA team working to run a high quality, inspiring and engaging events and training to help us deliver on our mission to support members, so that more children and young people reach their full potential through the school library. You will lead on the organisation of our annual conference; develop and maintain a calendar of events and training for members and non-member audiences; and support the team with all event related administration and logistics. Events at the SLA include member meet ups (in person and online), events in our branch network across 23 regions, professional development and training, and our SLA Awards ceremonies.
Your work will be at the forefront of our member offer, helping to build links with membership, support members, build relationships with key stakeholders and sponsors, delivering high-quality training and impactful events offer across the year. An agile and flexible thinker, you will be creative, with a flair for spotting opportunities for professional development, and have a keen eye for detail with an ability to manage multiple projects and deadlines. Using your project management experience, you will work with the CEO, SLA team colleagues and subject matter experts and facilitators to develop and deliver a high quality and competitive calendar of events and training.
This is a full time role (37 hours per week) working remotely throughout the year and will require travel and occassional overnight stays. Find out more about the role including full job description and how to apply by downloading the job specification pack.
Application deadline: 19th December
Interviews: First round interview (online): 13th/14th January
Second round interview in person TBC: 20th/22nd January
Applications without a covering letter will not be considered. No agencies please.
Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within four weeks of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.
Applications without a covering letter will not be considered. No agencies please.
Helping schools develop vibrant reading and learning communities



The client requests no contact from agencies or media sales.
Membership Marketing Manager
Location: Head Office, Regents Park, London NW1 – Hybrid
Contract: 12-months Fixed Term (Maternity Cover)
Hours: Full Time
Salary: £47,250 per annum
Purpose of the role
The Zoological Society of London (ZSL) is an international conservation charity, driven by science, working to protect and restore wildlife in the UK and around the world. Our vision is a world where wildlife thrives and every role, every person in every corner of ZSL has one thing in common – we are all conservationists, and passionate about restoring wildlife.
We have nearly 150,000 ZSL Zoo Members, who made over 680,000 visits to our conservation zoos – London and Whipsnade Zoo, last year, bringing us over £10 million of income; so they play a key role in supporting ZSL’s important conservation work.
The Membership Marketing Manager leads the growth and engagement of the organisation’s Zoo membership base, developing and delivering strategies that drive acquisition, retention, and long-term value. Working collaboratively across teams, the role ensures seamless, insight-led journeys that convert visitors into loyal members and supporters, underpinned by effective CRM communications and data-driven campaign delivery to maximise income and lifetime value.
This is a 12-month maternity cover role with the emphasis on the membership management elements. The position offers hybrid working, with at least one day per week spent in the office to connect with the team (Tuesdays).
Key responsibilities:
- Strategy and growth: Lead the development and delivery of a data-driven membership marketing strategy to grow acquisition, retention, and member value across all channels.
- Collaboration and partnerships: Build strong cross-team and supplier partnerships to enhance supporter experiences, operational efficiency, and member value.
- Performance and insights: Monitor and report on membership performance, providing insights and leadership to drive continuous improvement and team success.
- Fundraising alignment: Collaborate with Fundraising to nurture member-to-donor pathways through targeted segmentation and coordinated communications.
- CRM and retention: Drive personalised, insight-led CRM and retention strategies that deepen engagement and foster long-term supporter loyalty.
- Digital and systems optimisation: Partner with digital and operational teams to optimise online journeys, systems, and data structures for seamless supporter experiences and retention growth.
About You
- Successfully managed a membership scheme, running both acquisition campaigns and retention programmes.
- Proven experience of developing and implementing marketing campaigns across of variety of media.
- Knowledge of ticketing/CRM platforms (e.g. Spektrix, Tessitura, or Salesforce).
- Confident using performance and customer data to develop actionable marketing plans.
- Familiar with customer databases and developing membership customer journeys.
- Strong interpersonal skills and demonstrable experience of sourcing, managing, negotiating and liaising with suppliers.
About Us
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
What do we offer?
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays – 25 days annual leave allowance, plus UK bank holidays
- Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies – we offer enhanced maternity, paternity, and adoption packages
We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.
This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.
Closing Date: 16 December 2025
Interviews will be held on 19th December, in person at our head office in Regent's Park, London Zoo.
NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.
It’s important to highlight your unique skills, experience, and knowledge. Over reliance on AI-generated content may miss key criteria outlined in the job description and reduce the effectiveness of your application.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Communications & Marketing Manager
Contract: Permanent; Full time 37.5 hours per week Monday to Friday. Some evening or weekend working will be required as part of this role.
Location: Hybrid. Home working with minimum of 40% of contracted hours at our office in Welwyn Garden City. Candidates must be based in the UK and within reasonable commuting distance to our office in Welwyn Garden City, Hertfordshire.
Job purpose
The Communications & Marketing Officer is a key role within our busy Communications Team. They will support the wider Willow team in delivering on plans to raise the charity’s profile and increase supporter engagement. The Communications Team supports the communications needs of all teams across the organisation.
Principal responsibilities and duties
- Contribute to, and help to evolve, Willow’s communications activity, including emails, website, marketing and social media
- Work with the Willow teams to plan and deliver a regular calendar of content, ensuring the communication and marketing needs of colleagues across the organisation are met
- Manage the promotion of fundraising campaigns and events
- Engage with press, supporters, beneficiaries, partners, volunteers and medical professionals to help establish Willow as a national brand
- Gather and create engaging content, including case studies, images and videos, to be used to raise awareness of Willow’s work locally and nationally
- Develop and manage working relationships with creative agencies, printers and freelancers to deliver high quality communications, on time and within budget
- Use analytics tools to report back on performance and identify learnings and opportunities
- Attend Willow and third-party events, providing communications support including social media posting, videography, photography and media management
- Work with the managers of Willow’s shops to deliver a program of communications projects and activities to engage new donors and customers
- Work with Communications Team colleagues to plan and deliver activity to support the Digital Comms Strategy, Ambassador & Influencer Strategy, Growth plan and key themes and projects
- Be an active member of the team and charity as a whole and undertake training and skills development and keep up to date with the changing requirements of the role and the external environment
- Undertake other duties that may be required as part of the role
Person Specification
- Experience of working in a busy marketing/PR/communications team, ideally in a charity environment
- A responsive, confident self-starter who is enthusiastic and highly motivated
- Excellent planning, time-management and organisational skills with ability to stick to timetables for delivery of work and meet deadlines under pressure
- Able to express ideas clearly, both verbally and in writing, with an ability to adjust tone and content appropriately for different target audiences
- Strong copywriting and editing skills with the ability to turn complex information into compelling stories and content
- Ability to think creatively, offering new ideas, concepts and solutions
- Experience of developing multi-channel communications plans and taking a communications campaign forward through different digital and offline channels
- Design skills, particularly in creating and/or overseeing the design of visually appealing digital and non-digital content which adheres to brand guidelines
- Experience of using analytics and other tools to report on performance of campaigns
- Experience of media relations and evaluating media coverage and PR
- Experience of using social media as a professional communications tool
- Experience of producing and editing photo and video content
- Experience of using software including Microsoft, Canva or other design tools, Google Ads, analytics tools, email marketing platforms, website CMS systems (we use Wordpress) and charity databases (we use Raiser’s Edge)
- Organised and able to keep good records for data protection, confidentiality and financial purposes
- Knowledge of the digital charity landscape, including best practice for social media, web content creation and engagement strategies
Other
- Full driving licence required as regular travel across the county will be part of the role, in particular to our retail stores and events. Some national travel may be necessary on occasion.
General
We offer the following competitive benefits package:
- 25 days annual leave plus bank holidays
- Hybrid working arrangements
- Life Assurance and Group Pension Fund
- Season ticket loan
- Cycle to work scheme
- Flexible Working policy
- Employee assistance programme
To create precious memories and experiences for young adults with life threatening illness and those close to them.
The client requests no contact from agencies or media sales.
This is your chance to lead a growing and high-profile team at the heart of ARU’s future – building lifelong relationships and a culture of giving that makes a lasting difference.
Applications close at9 a.m. Tuesday 6th January 2026
Who we are
Anglia Ruskin University (ARU) is a modern, inclusive and globally engaged university that transforms lives through innovative, entrepreneurial and socially impactful education and research. Named Times Higher Education University of the Year 2023 and rated Gold in the UK’s Teaching Excellence Framework, we are recognised for excellence in teaching, research and enterprise. With students from more than 185 countries, our community is driven by curiosity, collaboration and the desire to make a difference. Our research spans health, sustainability, creativity and technology, and we are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England. We are also one of the UK’s leading universities for degree apprenticeships, working with hundreds of employers to equip students for meaningful careers.
The opportunity
This is an exciting and pivotal moment for ARU’s Development and Alumni function. Now three and a half years old, the team has already established early strengths in major donor, trust and foundation fundraising, and plays an important role in advancing ARU’s mission around participation and social mobility. We are looking for an inspiring and strategic leader to shape the next phase of our Philanthropy and Alumni Engagement Strategy. You will build on strong foundations to develop an integrated and creative approach across fundraising and alumni relations, creating a clearer narrative and a consistent, values-led experience for supporters.
Working closely with the Director of Marketing, Communications and Recruitment, the Vice Chancellor and the Chief Operating Officer, you will have the opportunity to influence at a senior level and help shape a visible culture of philanthropy across the university. You will lead a growing team, foster innovation, and harness digital and AI tools to enhance donor and alumni engagement. This role will also connect with our expanding international development remit, opening new opportunities to engage ARU’s global alumni community and build relationships that have both regional and worldwide impact.
About you
You will bring a strong track record in major gift fundraising and strategic relationship management, with experience across multiple income streams including individuals, trusts and corporates. A confident and inclusive leader, you will inspire your team and colleagues to achieve shared success, building collaboration and creativity across the function.
You will be skilled at developing compelling cases for support and using insight, data and storytelling to connect people to purpose. Experience in higher education or a large, complex, mission-driven organisation would be an advantage, as would familiarity with CRM systems such as Blackbaud Raiser’s Edge and the use of digital and AI-driven approaches to engagement.
Above all, you will share our belief in the transformative power of education and the importance of philanthropy in unlocking opportunity, driving inclusion and changing lives.
At ARU, you will join a values-led institution where ambition, integrity and community shape everything we do. You will be part of a supportive environment that encourages innovation, nurtures potential and celebrates success.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
This advert will come down before the role closes, so please be aware that the closing date is 9 a.m. Tuesday 6th January 2026 and to visit Peridot Partners for the full details and the job pack.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid Working. London based: 1-2 days/week in Head Office and occasional travel external meetings
Ref: FUN-251
Are you a strategic, organised and collaborative relationship builder and communicator, equally comfortable talking about the work of St Giles to senior stakeholders as well as writing grant applications to Trusts and Foundations for five- and six-figure donations?
If so, join St Giles as our Fundraising Manager where, as part of the Voluntary Fundraising Team, you will play an integral role in helping us to deliver an ambitious new voluntary strategy for 2026- 2029 by focusing on increasing income from a variety of income sources including Trusts & Foundations, Fundraising Appeals, Individual Giving and Legacy.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
You will take the lead on applications and relationship management of Trusts and Foundations, working with the Trusts and Foundations Officer and Head of Voluntary Fundraising to raise £2m from Trusts and Foundations each year, plus manage campaigns and events to raise £200,000 across Appeals, Individual Giving, and Legacy per year. You will be expected to manage a Fundraising Assistant to support them with administration tasks for the team, while also managing and refining processes for recordkeeping, a multitude of fundraising systems, through which we receive funds, and work closely with the Finance team to set and review annual budgets.
We will also count on you to develop and design high-quality applications, presentations, and pitches to secure five-, six- and seven-figure funding opportunities from Trusts and Foundations, provide excellent stewardship to existing donors and to manage the development and implementation of our Individual Giving and Legacy Strategy, providing regular data analysis & reporting on our progress. Growing our Individual Giving and Legacy income stream through single and regular giving appeals is also a key aspect of this role.
What we are looking for
- Two years’ experience working in a charity fundraising environment
- Proven track record of winning and/or managing five-figure grants
- Experience devising, planning and implementing fundraising appeals
- A good understanding of fundraising best practice and regulations, including Fundraising Regulator guidelines, GDPR and data protection
- Excellent relationship-building skills with the ability to engage external stakeholders
- Impressive communication skills, written and verbal, with the ability to write compelling and informative copy that are tailored to different audiences
Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to a Basic DBS Check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment
To apply, please visit our website.
Closing date – Thursday, 18th December 2025 at 9.00am
Interview date - Wednesday, 7th January 2025
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Department: Prison delivery
Salary: £24,219
Hours: 28 hours
Contract Type: Fixed Term Contract
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Brixton. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role is a fixed-term role until 2nd June 2026, with the opportunity to be made permanent subject to contract award.
The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
?Interviews are planned for 14th January 2026
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-225 666
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping young people build brighter futures?
Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a role where you’ll really see the difference you make.
As Educational Partnerships Manager, you’ll work across SE London, building partnerships with schools, colleges, youth organisations and community groups—particularly in areas where opportunities are hardest to come by.
You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.
You’ll be a key driver of our Inspiring Futures initiative —helping young people break down barriers and imagine bigger futures.
It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.
You’ll love this job if you are…
- A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders
- Passionate about education, social mobility, and giving every young person a chance to shine
- A natural communicator—whether leading a session in a classroom or inspiring a room of volunteers
- Organised and able to juggle multiple projects (with a great sense of humour!)
- Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit regional team
- Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering
Key Responsibilities
- Build and grow relationships with schools, colleges, youth clubs and local communities
- Focus on expanding our reach in areas of multiple deprivation and underrepresentation
- Deliver and support the rollout of YE programmes in schools and other settings
- Recruit, train and support volunteers—making sure they feel valued and inspired
- Work with your regional team to meet shared goals and celebrate local impact
- Help secure local funding by supporting fundraising efforts and managing project deliverables
- Support the planning of events, trade fairs and celebrations for young people
- Keep accurate records, track impact, and make sure safeguarding is front and centre
A few practical things:
- This is a hands-on role—you’ll sometimes be lifting resources, setting up venues and travelling regularly
- You’ll need to be happy occasionally working evenings or weekends during peak delivery times – with time off in lieu (TOIL) available and travel expenses all covered
- Expect to be on your feet during some events or sessions—it’s all part of the fun!
Safeguarding Young People
We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training.
How to Apply
If you’re ready to help shape the futures of young people across SE London, we want to hear from you!
Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 25 December 2025. Please note that applications without a cover letter will not be considered.
Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.
Full details can be found in the Job Description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.


The client requests no contact from agencies or media sales.
The Head of Nursing and Quality is a senior strategic and operational leader within The Children’s Trust, responsible for delivering the highest standards of nursing, clinical care, safety, and clinical governance across the organisation. Reporting directly to the Director of Nursing and Quality, the postholder provides professional leadership for the nursing and care workforce, oversees the day to day clinical management of the organisation and deputises for the Director of Nursing and Quality / Registered Manager as required.
This role ensures compliance with all relevant regulatory frameworks, including CQC, OFSTED Care, National Minimum Standards for Children’s Homes, and national patient safety requirements, while fostering a culture of excellence, continuous learning, and improvement. The postholder will lead on the development of evidence-based practice, ensuring services are safe, equitable, responsive, and aligned with The Children’s Trust’s strategic objectives.
Interview date: Friday 2 January 2026
This role is not open for sponsorship.
Duties and Responsibilities
Strategic Leadership and Professional Practice
- Provide highly visible, credible leadership to nursing and care teams across the organisation.
- Act as a key delegate and deputy for the Director of Nursing and Quality / Registered Manager.
- Champion a culture that promotes safe, equitable, compassionate, and evidence-based care.
- Ensure children, young people, and families are meaningfully involved in shaping service delivery and evaluating their experience.
- Lead the development and delivery of organisational initiatives, contributing to strategic objectives, the business plan, and the organisational dashboard.
- Proactively network externally to promote the organisation’s clinical and professional profile.
Regulatory Compliance and Quality Assurance
- Ensure full compliance with CQC, OFSTED Care, National Minimum Standards for Children’s Homes, NMC standards, and other applicable legislation.
- Lead audits of CQC and Ofsted standards, identifying gaps and implementing robust action plans.
- Assist in the continued development, implementation, and maintenance of an effective organisation-wide clinical governance framework.
- Jointly coordinate the completion of the annual Quality Account.
- Lead clinical policy development, ensuring all clinical policies are evidence-based, current, and understood by staff.
Patient Safety, Clinical Risk and Incident Management
- Lead a culture of transparency, learning, and continuous improvement within the Nursing and Care directorate.
- Implement and oversee the Patient Safety Incident Response Framework (PSIRF) and annual associated plan alongside the Head of Clinical Governance.
- Ensure timely review and oversight of incident reporting, risk assessments, serious incident investigations, and associated actions.
- Promote and strengthen organisational processes for identifying, mitigating, and monitoring clinical risks.
- Communicate themes and learning from incidents across the organisation.
Workforce Leadership, Development and Management
- Provide professional leadership to nursing, care, safeguarding, respiratory, pharmacy, clinical governance and clinical education teams.
- Line manage: Business Support Manager, Senior Clinical Lead, Lead Respiratory Nurse and three house managers, and associated teams.
- Ensure robust workforce planning, including appropriate skill mix and safe staffing.
- Lead recruitment and retention strategies for nursing and care services in partnership with the People Team.
- Ensure regular, high-quality clinical supervision, appraisal, and professional development opportunities.
- Oversee NMC revalidation processes and compliance with professional standards.
- Build high-performing teams through motivation, recognition, coaching, and consistent performance management.
Nursing and Care Leadership
- Provide strategic leadership for the nursing and care education team and line manager this through the Senior Clinical Lead.
- Ensure a safe and effective education provision aligned with national standards and NMC, and other regulatory requirements.
Safeguarding
- Ensure strong collaboration with safeguarding professionals ensuring safeguarding governance, policy implementation, training compliance, and multi-agency collaboration.
- Provide senior oversight of safeguarding concerns, investigations, and learning in conjunction with the Director of Nursing and Quality, and wider safeguarding team.
Infection Prevention and Control (IPC)
- Provide leadership for infection prevention and control, ensuring compliance with national guidelines.
- Monitor infection data, oversee IPC audits, and initiate improvement strategies.
- Promote best practice in all clinical and residential settings.
Documentation, Information Management and Digital Systems
- Ensure safe, accurate and secure medical and care records, with regular audit for compliance.
- Maximise use of digital systems to support clinical decision-making, documentation, and governance.
- Ensure clear, consistent standards for record-keeping across all clinical and care areas.
Resource, Budget and Performance Management
- Hold delegated responsibility for staffing and non-staffing budgets across nursing, care, and residential services.
- Lead capital and equipment planning to ensure all clinical environments are safe and fit for purpose.
- Review and ensure effective skill mix and resource allocation.
- Set SMART objectives for direct reports and monitor performance through structured quarterly reviews.
Senior Leadership and Organisational Responsibilities
- Serve as a critical member of the Nursing and Care Senior Leadership Team.
- Participate in the senior site manager weekend rota.
- Communicate organisational messages effectively and relay staff feedback to senior leaders.
- Undertake additional duties aligned with the role’s scope and organisational requirements.
- Ensure full compliance with Health & Safety regulations and The Children's Trust policies.
Wellbeing and Emotional Resilience
- Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.
- Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.
- Treats challenges and problems as a learning experience.
- Remains organised and focused when under pressure.
- Responds appropriately and effectively to all constructive feedback.
- Motivates self and other.
Education:
- Registered Nurse.
- Leadership / management qualification.
- Master’s degree in relevant subject.
Experience:
- Evidence of recent management and leadership experience at equivalent to Band 8c or above, for a minimum of two years.
- Evidence of continuous professional and personal development.
- Experience of working with children and families with complex health needs.
Skills, Abilities & Knowledge:
- Dynamic, passionate, open, collaborative, and supportive leadership style.
- Able to build teams and delegate.
- Able to problem solve and make informed decisions, and take charge of events.
- Excellent interpersonal skills.
- Strong influencing skills in depth knowledge of all relevant regulatory legislation, with experience of implementing and working to them.
- Demonstrable track record of achievement in quality and patient safety.
- Experience of leading a service and of transformational change.
- Experience managing projects.
- Experience of effective partnership working, with both internal and external stakeholders.
- Experience of managing budgets.
Personal Qualities:
- Commitment to the vision and values of The Children’s Trust.
- Flexible and ‘can do’ attitude to competing commitments in workload.
- Highly motivated and reliable.
- Ability to cope working in a demanding environment.
- Commitment to maintaining personal wellbeing and the wellbeing of colleagues.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Head of Finance
Location: Bath (minimum of 4 days in the office)
Contract: Permanent, full-time (35 hours per week, Monday–Friday)
Salary: Up to £65K (dependant on skills and experience)
About St John’s Foundation
St John’s Foundation is one of Bath’s oldest charities, supporting individuals and communities for over 850 years. Today, we continue to make a lasting difference across Bath and North East Somerset by helping people to live independent, fulfilling lives and by working to build stronger, more resilient communities.
As we continue to evolve, we are investing in modern systems, governance and talent to ensure we can deliver lasting social impact with integrity, efficiency, and purpose.
The Role
We are seeking an experienced Head of Finance to join our team. This role will play a pivotal role in ensuring the long term financial health and sustainability of St John’s Foundation and its trading subsidiaries.
Reporting to the Director of Finance, you will lead and take responsibility for our day-to-day financial operations and manage a dedicated team of finance professionals. You will ensure robust financial control, accurate reporting, and effective systems that underpin the charity’s strategic ambitions and operational delivery.
This is a senior, operational leadership role, offering the opportunity to shape our financial systems, guide a talented team, and contribute directly to our mission. You will also manage the next phase of our finance system implementation.
What You’ll Do
· Manage the finance team, ensuring timely, accurate financial reporting and high standards of control.
· Manage all aspects of financial management — including cashflow, balance sheet integrity, and statutory reporting.
· Lead on the statutory reporting and oversee budget setting and management accounts.
· Manage the next phase of our finance system implementation, embedding process improvements and digital innovation.
· Support the Finance Director with governance, risk management, and strategic financial planning.
· Manage investment and endowment accounting, ensuring compliance and effective performance monitoring.
· Provide insightful analysis and reporting to the Executive Team and the Board of Trustees.
About You
We’re looking for an experienced senior finance professional who combines technical expertise with strong leadership skills.
You will have:
· A recognised accounting qualification (ACA, ACCA, CIMA, CIPFA or equivalent).
· Proven significant experience in senior finance leadership, including management accounts, budgeting, and statutory reporting.
· Strong technical knowledge of accounting standards and charity finance (including restricted and endowment funds).
· Demonstrable strong knowledge of financial controls, accounting standards, and (ideally) charity finance.
· Proven experience managing or implementing finance systems or digital transformation projects.
· Excellent communication and influencing skills, with the ability to build trust across all levels.
· A collaborative, proactive, and improvement-focused approach.
Desirable:
· Experience within the not-for-profit or charity sector.
· Knowledge of property and investment accounting.
· Familiarity with cloud-based finance systems.
Why Join Us?
Joining St John’s means becoming part of a long-standing Bath charity that puts people at the heart of everything it does. Your work will directly support older adults and people in financial need, and you’ll be part of a friendly, collaborative team that cares about doing things well and doing them with trust, courage and kindness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a senior leadership role accountable for award winning high performing shops that deliver + £3.5m in sales in the context of an ambitious and developing trading strategy. The post holder is directly accountable for sustaining and building this performance leading a team of staff and volunteers and in working as part of the central trading and wider hospice teams. The role combines sales and profit targets, creativity, accountability, empathic people skills and a passion for trading. Our retail business is a key driver for organisational success. The Hospice of St Francis Charity provides essential free care across West Hertfordshire and South Buckinghamshire. More than 80% of the income we spend comes from trading and fundraising. Our retail performance (sales and profit) benchmarks at the very top of the sector with award winning and innovative retail formats supported by a strong volunteer base and shop team delivering outstanding customer service.
Main duties and responsibilities:
· Line management and mentoring 5 direct line reports and oversight accountability for a team of 33 whole time equivalent employees (53 people) and 500 volunteers
· Maintain and improve our performance at the top of the charity retail sector nationally
· Hold oversight of leases and ensure effective lease management
· Accountability for delivering more than £3.5m in annual sales, with levels of engagement, profit and performance that deliver the strategic aims of the Charity
· Accountability for retail Gift Aid income and HMRC compliance assuring at least £300k annually from retail claims
· Project manage the process of new shop openings as required
· Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance
· Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture
· Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice
· Contribute to the design, development and implementation of the trading road map, annual budget and profit projections, annually and over 3- 5-year timescales to match the strategic development timelines of the Charity
· Maximise the potential of Electronic Point of Sale to drive performance and provide regular KPI reports internally at all levels, motivating the shop teams, in accountability to the Trading Board and our committees, Board and AGM
· Maintain an up to date understanding of high street trends and charity retail trends and ensure our merchandising, product development, social media and retail innovation maintains our competitive edge
· Assure windows and shop floors meet the highest standards of engagement and stand out on the high street embedding the ‘owned brand’ and social impact
· Accountable for ensuring a programme of community engagement and events where our shops are community hubs
· Leading projects including lead responsibilities in the set up and opening of new shops
· Implementation of goal setting, career development reviews and routine and regular supervision and team meetings to build an inspiring successful team culture and empower individual performance
· Use a range of digital systems effectively in the management of the business and in communication, including social media, on-line analysis of reach and click rates
· Represent the Trading Directorate at Health and Safety Committee, attend the Trading Board, as required Income generation committee and deputise for the Director at Executive Meetings, deputising for the Director of Sustainable Trading as required
· Embeds equality, diversity and inclusion across trading processes and practices
· Represent the organisation as ambassador and contribute to maintaining the wider public presence of the Charity.
Key Accountabilities, Responsibilities & Tasks
Departmental & Role Specifics
· Set objectives that are realistic and encourage outstanding performance, in a supportive team culture with effective individual supervision, support and training to ensure our performance continues to benchmark nationally at the top of the charity retail sector.
· The senior responsible manager in Trading, holding overall accountability for all aspects of our charity retail operation
· As an ambassador for the organisation maintaining excellent relationships with all suppliers and partners
· Lead a team of 33 whole time equivalent employees (51 people) and 500 volunteers to deliver at least £3.5m in sales and at least £300k in gift aid annually
· Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture
· Lead, manage and coach a culture of openness to engage the diversity of the community as customers, donors, staff and volunteers
· Detailed understanding and analysis of data from a range of sources in order to collate and provide timely effective verbal and written reports, to agreed schedules, reporting on and managing performance, risk, variance, effectiveness, trends and the cut through impact of innovation
· Collaborate internally and with external partners to maintain a range of projects with local colleges teaching and training in fashion, design and social media, including joint events and succession pipelines with apprenticeships, DoE volunteer placements and internships
· Hold oversight of leases and ensure effective lease management
· Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance
· Project manage the process of new shop openings as required
· Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.



The client requests no contact from agencies or media sales.
Here at SJT we have long recognised that our role needs to extend beyond simply the provision of entertainment. We firmly believe that culture and creativity bring people together; that the act of sharing stories and experiences helps to build communities; and that, through this collaborative approach, we can be part of helping to solve the challenges our coastal home of Scarborough faces.
We are a producing theatre, working locally, regionally and nationally. We offer a year-round programme of high-quality theatre and film, alongside a wide range of participatory work working with all ages and communities, including youth theatres, community choirs, activities for those with dementia, and schools’ workshops.
We’ve been growing audiences and participants steadily for the last four years and are now ready both to deepen that engagement and to reach out to new demographics. We want to grow our already fruitful partnership between our marketing and fundraising functions; and we want to explore wider organizational marketing, building the SJT brand locally and nationally.
Which is where you come in – a collaborative and hands-on Head of Marketing. Whilst your experience and expertise will be important in this role, what is every bit as important to us will be your belief in our vision and purpose and your enthusiasm for what we are trying to achieve. If that sounds like you, we’d love you to get in touch.
Job Title: Head of Marketing
Line managed by: Executive Director
Line manages: Marketing Officers, Press Rep, Box Office Manager
Job Purpose
The Head of Marketing is a member of the Senior Management Team and plays a key role in the development and delivery of the company’s marketing, audience engagement and communication strategies. The Head of Marketing is responsible for the delivery of all programme campaigns, as well as working with the Joint Chief Executives on the delivery of a consistent and appropriate external message.
Key responsibilities
To be responsible for the implementation and continued development of the audience engagement strategy;
To lead on the delivery of the brand communications strategy and to work with the Joint Chief Executives on overall brand awareness;
To be responsible for the delivery of the company’s segmentation strategy and to work with the Senior Management Team to ensure a joined-up approach to audience across the organisation;
To work with the Joint Chief Executives and the Senior Management Team on the development and implementation of the digital strategy;
To commission appropriate audience research, carry out regular analysis of audience data, including digital / social analytics, and use insight gathered to help inform future campaigns, audience development and programming plans;
To oversee the effective use of SJT’s box office and CRM system including management of the relationship with Spektrix;
To set and manage sales targets and pricing strategy in consultation with the Executive Director.
Person Specification
Proven experience in delivering and developing audience engagement strategies
Proven expertise in planning and implementing audience campaigns to meet or exceed objectives
Expertise in analysing audience data and reporting on insights
Great attention to detail, with experience of proofreading and adapting campaigns to deliver in line with both strategic goals and brand guidelines
Experience in planning and implementing digital content (website, social, video etc.) to meet or exceed audience objectives
Proven ability to track and monitor the effectiveness of campaigns
Proven ability in developing and managing budgets
A love for theatre and a desire to bring people together to share experiences and stories
The client requests no contact from agencies or media sales.
Location: HMP New Hall
Department: Prison delivery
Salary: £16,964 per annum
Hours: 21 hours (3 days a week)
Contract Type: Fixed Term Contract
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) and G4S to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP New Hall. Working closely with the prison and their staff, people in prison, Shannon Trust Team Members, this is an exciting role leading on the delivery and development of creative and exciting literacy initiatives and an ambitious Reading Strategy at HMP New Hall, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday (when full time) plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
This is a fixed term contract until 5th June 2026
Interviews are planned for the 22nd January 2026.
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-225 665



