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About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
- advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
- user involvement projects that help organisations improve what they offer by listening to people who use their services
- local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
- innovative Personal Health Budget projects that allow people to access items and services to improve their wellbeing.
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
About the role
The post-holder will provide independent advocacy in various settings, including in the community, people’s homes, and hospital settings including mental health wards. You’ll raise awareness of advocacy, including for people from minority ethnic communities. You’ll work as part of a team of independent advocates, reporting to the Advocacy Service Manager.
You will work as part of the Westminster and RBKC advocacy team. You may also need to carry out your role in other London boroughs.
Under the Health and Social Care Act 2008, the post holder will be required to visit CQC registered care homes and would be subject to government requirements.
Key responsibilities
- Provide advocacy for eligible people under Mental Health Act 2007, the Health and Social Care Act 2012, Mental Capacity Act 2005 and under the Care Act 2014.
- Provide a one-to-one advocacy service for people and undertake case work, evidencing and uploading case notes and data in a timely manner.
- Provide instructed and non-instructed advocacy, where appropriate.
- Provide information, support or signpost clients in order to inform or empower individuals on any issues about their treatment under the relevant legislation.
- Act as duty advocate for our Single Point of Access referral line on a rota basis.
- Meet case-working standards, monitoring system requirements and the goals for our service, making sure everyone needing advocacy is referred into the service in the right way.
- Work within the location-specific engagement protocols, security, confidentiality and safeguarding policies (in addition to the Advocacy Best Practice Handbook).
- Actively promote self-advocacy throughout all work with patients, where practical.
- Raise awareness of independent advocacy and referring pathways to eligible people and referring agencies.
- Keep your knowledge of legislation and policy up-to-date, including the mental health act, mental capacity act, care act, and local / national policy.
- Keep up to date with developments and good practice in independent advocacy (including different advocacy models).
- Develop good working relationships with key staff within health and social care services.
- Be an active member of the advocacy service, contributing to service planning and providing cover for other colleagues when needed.
General responsibilities
- Participate in team meetings and training.
- Participate in personal, team and organisational development.
- Contribute to monitoring reports.
- Keep to our policies, including health & safety, and risk regulations.
- Work to our mission, vision, and values.
- Carry out other projects and tasks as needed.
Person specification
We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.
Essential qualities and attributes:
- Understanding of the role and responsibilities of an advocate.
- Understanding of issues faced by people with mental health conditions, physical health conditions and learning disabilities.
- Ability to listen and build trust, to encourage people to express their own views and to represent clients’ self-defined interests.
- Excellent interpersonal and communication skills (written and verbal). Good at working with a wide variety of people including commissioners, service users and colleagues.
- IT literate, including working knowledge of Microsoft packages (Excel, Word, Outlook).
- Commitment to working within The Advocacy Project code of conduct, equality and safeguarding policies.
- Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload.
- Willingness to promote The Advocacy Project and its services in line with our mission, vision and values.
- Commitment to ongoing professional development.
Desirable knowledge, experience and qualifications:
- Experience of delivering different forms of advocacy (instructed and non-instructed; IMHA, ICAA, IMCA, IHCA,) within a statutory advocacy service.
- Knowledge of the Mental Health Act / Mental Capacity Act / Care Act and other statutory legislation as it applies to advocacy.
- Knowledge of mental health sections and social care services, including current issues in policy and practice.
- Understanding of the Accessible Information Standard.
- Advocacy qualification.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer.
We help people speak up and make decisions about their health, wellbeing and social care.



The client requests no contact from agencies or media sales.
Join the RHN Fundraising Team and help make a profound difference to the lives of people living with neuro-disability.
Situated within beautiful gardens and grounds, the Royal Hospital for Neuro-disability (RHN) is a leading national centre of excellence and one of the longest-running charities and independent hospitals in the UK.
Set in a stunning Grade II listed Victorian building, the RHN provides adult person-centred services across the entire care pathway—from post-acute rehabilitation to end-of-life care—for people with complex neuro-disabilities and their families. Underpinned by a strong research and education framework, the RHN is more than a hospital; it is a vibrant community where residents engage in music, art, and holistic support to achieve the best possible quality of life.
We’re looking for an experienced Trusts & Major Gifts Manager to lead and grow a key area of fundraising at the Royal Hospital for Neuro-disability. This is an exciting opportunity to shape our trusts and foundations and major gifts programme, build strong relationships with funders and supporters, and secure significant income to enhance the lives of our patients and their families.
Job title: Trusts and Major Gifts Manager
Department: Fundraising
Salary: £37,094 (£47,380 FTE)
Contract: Permanent, part time (4 days per week)
Location: Putney, 1 day per week from home
Key responsiblities
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Lead income generation, driving the team to achieve an annual target of £1.25m+ and developing a strong, sustainable pipeline of trusts, foundations, statutory and lottery funding.
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Manage and develop the team, setting targets and KPIs, allocating opportunities effectively, and providing coaching, support and constructive feedback.
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Build and nurture funder relationships, identifying new prospects, developing tailored stewardship plans, and representing the RHN through meetings, visits and presentations.
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Develop compelling funding applications, working across the organisation to demonstrate impact, understand funding needs and secure multi-year and transformational grants.
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Stay ahead of the funding landscape, monitoring trends and emerging opportunities and advising on potential new sources of income.
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Oversee effective fundraising management, including budgets, reporting, CRM records, application deadlines and performance against targets.
Person specification: Essential (E) and Desirable (D)
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Educated to degree level (or equivalent) (E)
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Fundraising qualification (D)
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Working knowledge of fundraising best practice; at least 2 years’ experience of grant fundraising; proven record of securing gifts of 5/6 figures and multi-year opportunities (E)
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At least 2 years’ experience in a team management role (E)
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Experience of Raiser’s Edge (or similar fundraising database) as a tool in supporter relationship management and proficiency in Microsoft Office. Appropriate training can be provided. (E)
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Experience of using research techniques to acquire information about existing and prospective funders. (E)
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Excellent prospect research and profile creation. (E)
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Excellent interpersonal skills – strong influencing, relationship building and networking skills to develop and nurture donor relationships. Ability to quickly establish rapport with a diverse range of people. (E)
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Ability to conceive and develop complex proposals (E)
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A flexible approach to work as this role will require some outside of normal office hours working. (E)
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Comfortable working in a hospital setting where interaction with patients, staff, and families is common place (E)
Why the Royal Hospital for Neuro-disability is a great place to work:
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Generous Annual Leave entitlement
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Free counselling and therapy sessions and other mental wellbeing support through our partner CIC Wellbeing
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Get involved in our free on-site wellbeing programs, including weekly yoga, and monthly pottery club (we are the UK’s only hospital with its own kiln)!
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Draw down a percentage of your monthly wages a few weeks early to help with unexpected costs.
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Financial support services such as low-interest loans and help with savings accounts through our partnership with London Capital Credit Union.
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Join our wellbeing networks to connect with people in our hospital; we have a Pride network, Women’s network, and our Race Equality network. We also have heritage events to celebrate the diversity of our workforce – most recently we had a South East Asian celebration.
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Free on-site parking (rare in London!)
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More benefits: Cycle2Work scheme, tech purchase support scheme, Blue Light Card discounts, and more.
Please note, to be eligible to apply for this role, you must have the Right to Work in the UK. We are unable to offer sponsorship to applicants currently.
RHN is a care provider for vulnerable patients at extreme risk. In consequence, safeguarding patients will always be our highest priority.
RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential. If you require any reasonable adjustments throughout the recruitment process, please do not hesitate to contact our Resourcing Team
We are proud to be Disability Confident Employer and we are committed to building a diverse and inclusive workplace. We encourage applications from disabled people and will make reasonable adjustments to support you through the recruitment process and in the workplace.
We reserve the right to close this advert earlier than the advertised closing date if a sufficient response is received.
The RHN is a charity, independent from the NHS but working closely with it, to provide the best possible care for people living with neuro-disability.

The client requests no contact from agencies or media sales.
6 x Vacancies Available
We are looking for six client-focused Support Time Recovery Workers to join our new Wigan Crisis Space service, supporting local residents experiencing emotional distress and mental health challenges.
Wigan Crisis Space is a new service providing a safe space for those in distress and struggling with unwanted thoughts and feelings. Looking to improve mental health and wellbeing, we connect individuals to a range of services to reduce low mood, anxiety and loneliness, develop new skills and ensure their voice is heard.
Our STR Workers provide low-level calming interventions and one-to-one support to help people identify the causes of their emotional distress and put in place a support plan that includes signposting and referrals to other appropriate organisations and services.
The ideal candidates will have an awareness of mental health conditions, experience of building strong relationships with people and excellent listening skills. The ability to develop trust with those accessing the service is key to supporting them to achieve their recovery goals and desired outcomes.
Main Responsibilities
• Develop trusting relationships and provide short-term one-to-one appointments that offer practical and emotional support.
• Carry out initial ‘getting to know you’ conversations, working with individuals to plan their support and achieve the goals and outcomes that are important to them.
• Develop and maintain knowledge of local services and organisations that can provide support to improve wellbeing.
• Ensure regular and robust case recording and risk management in line with quality standards.
• Complete referrals to ensure people accessing Wigan Crisis Space have the appropriate support networks around them.
• Support and facilitate group activities that promote wellbeing and recovery as part of our prevention agenda.
Benefits
• 25 days annual leave (pro rata for part-time employees), increasing by one day each April up to a maximum of 30 days, plus bank holidays.
• Up to 6% matched pension contributions.
• Flexible working arrangements, with the right to request flexible working from day one.
• Enhanced paid sick leave and family leave provisions.
• Eye care vouchers and winter flu jab vouchers.
• Cycle to Work scheme.
• Ongoing training and professional development opportunities.
Role Details
• Salary: Starting at £25,221 FTE per annum, rising to £27,780 FTE per annum (£14,314.62 to £15,766.02 per annum for 21 hours per week).
• Location: Wigan Crisis Space, Crompton Street, Wigan, WN1 1YP. Office-based and wheelchair accessible.
• Hours: Part-time, 21 hours per week. The role includes evening and weekend working on a rota basis.
Find Out More
Interested in learning more about Wigan Crisis Space and what it's like to work within the service?
We are holding an informal online drop-in session where you can meet the Service Manager and Operational Manager, learn more about the role and the service, and ask any questions you may have before applying.
• Date: Tuesday 1 September 2026
• Time: 10:30am
• Location: Online via Microsoft Teams
• Joining details are available on the Family Action vacancy webpage.
No booking is required. We would be delighted to meet anyone interested in joining the team and learning more about the service.
About Family Action
Wigan Crisis Space is delivered by Family Action, a national charity that works from the heart of local communities. For more than 150 years, we have supported people through change, challenge and crisis, providing practical, emotional and financial support to families, children, young people and adults across the UK.
We are a forward-looking, ambitious and people-focused organisation, committed to continuous improvement, mutual respect and excellence in all we do.
How to Apply
• Click the Apply button below. You will be redirected to the Family Action vacancy webpage to complete your application.
• Closing Date: Sunday 6 September 2026 at 11:59pm.
Interview Dates
In-person interviews are scheduled to take place on 16 and 17 September 2026.
For Direct Queries
If you would like to discuss any aspect of the role, the selection process or flexible working requests, please visit the Family Action vacancy webpage for the hiring manager's contact details.
Our Commitment to Equality, Diversity and Inclusion
We are committed to building a diverse workforce and welcome applications from all sections of the community. We particularly encourage applications from people from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates.
We are happy to consider reasonable adjustments throughout the recruitment process and in the workplace. Candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs for candidates invited to attend an interview in person.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



We’re looking for a Training Officer to help us develop and deliver high quality learning and professional development for people working with and for young people across the North West.
This is a great opportunity for someone who enjoys creating and delivering engaging training and supporting others to learn and grow.
Working with our Learning, Workforce Development & Equality Manager, you’ll help shape our learning offer and support a skilled, confident and connected youth sector workforce.
What you’ll be doing
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Design and deliver engaging training and workshops (online and in person)
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Build relationships with learners, partners and organisations
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Support learning events, networks and Communities of Practice
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Use feedback and evaluation to improve what we do
We’re looking for someone who has:
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experience of training, facilitation or learning and development
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confidence delivering engaging sessions to different audiences
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good communication and organisational skills
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an understanding of youth work or the issues affecting young people
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a commitment to equality, inclusion and safeguarding
More information in attached recruitment pack - closing date Monday 21 Sep 2026 @ 12 pm
Interviews will be held in person on Tuesday 29 September 2026.
To benefit the lives of young people in the North West of England by providing opportunities for them to engage and become active citizens.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for two Information and Advice Adviser vacancies.
One post is 21 hours (3 days) per week and the other is 28 hours (4 days) per week. Applicants should indicate their preferred working pattern in their application.
Age UK Kensington and Chelsea is seeking motivated and compassionate Information and Advice Advisers to join our dedicated team. Our Information and Advice service provides high-quality, rights-based information, advice and advocacy to older people across the borough, helping them navigate issues relating to welfare benefits, social care, housing, and other areas that affect their wellbeing and independence.
As an Information and Advice Adviser, you will manage your own caseload, providing person-centred support through a variety of channels including face-to-face appointments, home visits, telephone, email and digital platforms. You will work closely with colleagues, volunteers, statutory services and community partners to ensure older people receive accurate information, practical assistance and tailored support to access their rights and entitlements. This is a rewarding opportunity to make a real difference to the lives of older people, helping them overcome challenges, achieve positive outcomes and remain connected to their communities.
The successful candidate will be highly organised, able to work independently, and committed to delivering excellent customer service. You will also play an important role in promoting the service, maintaining high-quality records, supporting volunteers, and contributing to the wider work of Age UK Kensington and Chelsea to improve the lives of older people throughout the borough.
We will be interviewing as we receive applicants, please don't hold off applying!
Due to the volume of applications, we will not be able to respond to unsuccessful candidates.
We believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Baobab Centre is a non-residential therapeutic community supporting unaccompanied minors who have experienced human rights abuses and are seeking asylum, refugee status and settlement in the United Kingdom.
The role of a Therapeutic Community Caseworker at the Baobab Centre is to support unaccompanied asylum seeking and refugee adolescents and young adults to access care, basic rights and entitlements and to support their social development and rehabilitation.This role involves working closely with the clinical key worker of each young person and with our wider multidisciplinary team. As a Caseworker you will aim to empower individuals to build stable, independent lives in the UK, including by supporting them to communicate their views, needs and experiences in decision-making processes, and supporting them to make challenges when necessary. Caseworkers assist young people to make effective choices about what happens in their lives and encourage them to speak up and build agency.
Baobab aims to be a non-residential therapeutic community with a holistic and integrated perspective.As a Caseworker, you will play a key role within our multidisciplinary team. We aim to be a thinking organisation and place a high value on shared thinking time and shared responsibilities. Our team work together with each other and with agencies and key individuals in young people’s lives, both within and outside of Baobab. A key aspect of the role is communicating with members of the clinical and admin staff team within the Baobab Centre and with other workers in the network around each young person including social workers, teachers, foster carers, lawyers, hospital consultants, housing and benefits workers. etc. You will strive to develop relationships across networks and advocate access to rights and entitlements for our community members.
It is critical that as a Caseworker:
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you have an insight to the backgrounds and experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre and an understanding of the broader context in our society as it impacts on young asylum seekers (including invisibility, marginalisation, discrimination and the fact of waiting in uncertainty for a long time.
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You have an insight in how trauma and the many human rights violations and persecution that most members of our community have experienced impact on all aspects of a young person’s internal and external world.
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You have an insight in how current immigration rules and social care system procedures act as barriers to rehabilitation, including by restricting access to education, adequate benefits, housing and healthcare provision.
Please read the attached full job description and the Context document before submitting your Cover Letter and CV.
1st stage interviews (in person only) will take place at the Baobab Centre: Thursday 8 October
2nd stage interviews (in person only) will take place at the Baobab Centre: Friday 9 October
The Baobab Centre is a non-residential therapeutic community that offers support to young survivors of human rights abuses seeking refuge in the UK
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role: Engagement Advice Worker – Better Together Service
Location: Lambeth, London (Community-based with flexible working)
Package: Generous Pension (7% Employer Contribution) | 26 Days Annual Leave + Bank Holidays (rising to 31 days) | Kind, Inclusive Culture
Why Join Age UK Lambeth?
At Age UK Lambeth, we believe getting older should be celebrated, not sidelined. We exist to challenge the stigma of ageing, tackle social isolation, and make sure older adults get the right support at the precise moment they need it.
We’re a learning space, not a knowing space, which means we listen, adapt, and build real relationships with our community. If you are passionate about empathy, human connections, and driving meaningful local change, you’ll fit right in.
The Role: What You’ll Be Doing
Gambling-related harm often goes unnoticed, carrying a heavy stigma for those affected—both directly and indirectly (affected others). Through our Better Together service, you will be on the frontline of changing that narrative in Lambeth.
This role is a dynamic blend of proactive community engagement and impactful, one-to-one support.
Community Engagement and System Change
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Meet people where they are: Take our message straight into the heart of Lambeth—visiting barbershops, faith groups, sports venues, shopping centres, and local cultural hubs.
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Build local alliances: Partner with community leaders, residents, and local organisations to spark open conversations, break down stigma, and drive referrals.
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Educate and inspire: Deliver lively presentations, host information sessions, and help run conferences to train local professionals and raise public awareness while helping to normalise conversations about gambling harms so they are easier to recognise, prevent, and seek support for.
Personalised, Strengths-Based Support
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Provide 1:1 tailored advice: Work directly with adults impacted by gambling harm to identify their strengths, set personal goals, and rebuild their wellbeing.
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Offer holistic social prescribing support: Guide clients toward specialist care (such as the NHS Primary Care Gambling Service) while helping them navigate connected challenges like housing, debt, loneliness, and mental health.
What You’ll Bring to the Team
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Outreach Expertise: Proven experience stepping out into the community, running outreach activities, and speaking confidently to audiences of all sizes.
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Relationship Building: Natural networking skills with a knack for establishing trust with community groups, residents, and multi-agency partners.
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Caseload Management: The ability to work independently, manage shifting priorities, and adapt seamlessly as our service grows.
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Clear Communication: Warm, engaging interpersonal skills paired with clean, accurate record-keeping.
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Empathy & Drive: A genuine commitment to person-centered support and outcome-focused work.
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Energy & Enthusiasm: Bring warmth, energy, and a positive spark to every interaction, making conversations engaging, memorable, and impactful.
Please don’t worry if you do not have experience working with those affected by gambling, Age UK Lambeth will provide full training including Level 2 under the “Don’t Gamble With Health” programme.
Why You’ll Love Working Here
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Strong Financial Support: Generous pension plan with a 7% employer contribution.
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Work-Life Balance: 26 days of annual leave (plus public holidays), increasing to 31 days after 5 years.
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A Culture That Cares: Join a supportive, warm team that puts kindness and flexibility at the core of everything we do.
How to Apply
To apply via Quick Apply, please submit:
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Your updated CV
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A brief cover letter
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Short answers to our 4 application questions (max 250 words per question)
A Quick Note on Using AI:
We want to hear your voice! While tools like ChatGPT can be helpful for brainstorming, over-relying on them can make your application sound generic. We strongly encourage authentic, personalised answers so we can get to know the real you and understand your unique passion for this role.
Using Quick apply please upload your CV, a brief cover letter and answering the following 4 questions (in no more than 250 words per question).
Note: We want to hear your voice throughout the questions. Although AI tools can be helpful an over-reliance on them can lead to generic submissions that fail to showcase your unique skills. We strongly encourage personalised answers so we get to know the real you and your understanding of the role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking an enthusiastic and highly motivated Chief Executive to assume overall responsibility for the management of HMC. The purpose of this senior leadership role is to lead the organisation in fulfilling its purpose of supporting migrants in Hackney and the wider London community, ensuring they can access their rights and overcome injustices in the immigration and social welfare system.
If you would like to apply for this position, please provide a Covering Letter (no more than two pages) and a CV, demonstrating how you meet the requirements in the person specification.
An exciting part time opportunity has opened up at CPSL Mind.
CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.
Part Time Crisis Recovery Worker
Salary: £29,347.00 per annum, FTE
Salary Scale Point: 19 (Including 1 point for anti-social hours)
Based: The Sanctuary, Cambridge
Hours: 63 hours per fortnight, working on a rolling 2 week rota
Week 1: Tuesday, Wednesday, Thursday, Friday
Week 2: Monday, Tuesday, Wednesday, Saturday, Sunday
(Evenings Shifts: 4.30pm – 11.30pm)
About CPSL Mind
Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.
Our work ranges from prevention and early intervention to award-winning crisis support. We also seek to influence positive change through our training services and ground-breaking campaigns activity.
About the Service
The Sanctuary is a non-clinical, safe space for individuals to visit as an alternative to attending A&E and is part of the wider First Response Service across Cambridgeshire and Peterborough.
Working one to one (either face to face, over the telephone, or on video call) you will support individuals experiencing mental health distress by:
- Establishing connection and rapport in a non-intrusive, non-judgmental and compassionate manner
- Supporting individuals through guided self-help strategies including grounding, breathing techniques.
- Supporting individuals to relay their immediate needs and concerns and offering emotional and practical support and information to address these.
- Provide individuals with information on and how to connect with social support networks available to them in their own community.
- Supporting individuals to make a safety plan
Crisis Recovery Worker criteria:
- You must be able to show empathy and compassion with a non-judgemental approach
- You should be passionate about promoting positive mental health and have excellent verbal communication and listening skills.
- You should be able to manage professional boundaries
If you are interested in this exciting part time opportunity and you are able to meet the criteria detailed above, please apply!
Closing date: Tuesday 22nd September 2026
Interview Date: To be advised
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.
We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.
No agencies please.
Not many people get to have a job title that rhymes. But what matters most isn’t the title. It’s what the role makes possible.
Good systems enable better care.
Behind every donation, every thank you and every supporter relationship is someone making sure the details are right.
We’re so grateful for all our supporters. We want them to feel valued as they generously support our mission to empower churches to end homelessness in the UK. And to do that well, we need someone who is passionate about people, data and systems. Accurate supporter data is at the heart of great supporter care.
Are you highly organised, great with people and confident working with CRM systems? Do you have excellent attention to detail and enjoy improving processes, data quality and reporting?
This is an exciting, varied and hands-on role combining supporter stewardship, CRM management, fundraising administration and reporting. You’ll play a key role in ensuring supporters receive excellent care, while helping us maintain accurate data, improve our processes and make better use of our systems.
As part of a small but growing team, you’ll work closely with colleagues across the organisation, so the ability to build strong relationships and collaborate effectively is essential. The role includes a mixture of supporter care, donation processing, CRM administration, reporting and process improvement, so you’ll enjoy balancing detail-focused work with building positive relationships.
We are passionate about combining professional excellence with spiritual passion. The first quality we look for in our staff is a commitment to our mission, matched by integrity and a desire to live out our values. A deep commitment to the Christian faith is essential, alongside the ability to communicate the nuance of our faith-driven work sensitively, maturely and passionately.
We are a relational and flexible charity. This role is hybrid so you can work from any of our offices in Peterborough, Nottingham, Norwich or Cambridge. We value time together, so the team meets in Peterborough each Wednesday, with the option to work from home up to two days a week.
We are committed to staff wellbeing and offer a range of benefits including generous annual leave, retreat days, sabbatical leave, an employee assistance programme and a generous workplace pension.
Help us strengthen how we use data to serve our mission.
Help us empower churches to end homelessness in the UK.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us
Community rail is a unique and growing grassroots movement made up of community rail partnerships, station volunteer groups and other community-led initiatives across Britain.
Together, these organisations and volunteers deliver a wide range of initiatives, from engaging young people and building confidence in rail travel, to improving accessibility, enhancing stations, supporting biodiversity projects and creating community spaces that bring people together.
Community Rail Network is the national membership and umbrella body for the community rail movement across England, Scotland and Wales. We empower, support and champion community-led partnerships and groups, helping them create social, environmental and economic value through their work.
Our team of 22 colleagues is based across Britain, working mainly from home while coming together regularly online and in person. We are a collaborative, values-led organisation, passionate about making a difference through community rail.
We believe in nurturing talent, supporting professional development and creating an environment where everyone can reach their potential while maintaining a healthy work–life balance.
About this role and your main responsibilities
We are looking for a compassionate, collaborative and creative leader to head up our work with members. Everyone on the team is here for our members, but you will lead the way in ensuring everything we do is driven by what members need, now and in the future, to help them develop, grow and thrive. You’ll also help ensure our members have a great experience whenever they are accessing our support and services.
As a member of the senior leadership team, you’ll actively contribute towards its collective work in driving organisational performance and success, including growing investment in our work so we can make an even bigger difference for our members and the communities they serve.
Please see the attached introduction from our Chief Executive and role profile for further information about the position, including its principal responsibilities and the experience, skills and attributes we are looking for.
Other information
The role will involve regular travel across England, Scotland and Wales to raise the organisation’s profile and engage with members, partners and key stakeholders.
There is flexibility on your location given the requirement to travel and that your office will be home-based. You will need to travel to in-person quarterly team meetings (usually in London or the north of England) and to Board meetings which alternate between online and London.
It is expected that travel will be by public transport and easy access to the rail network is therefore required to ensure journeys can be made sustainably.
This is a full-time position, 37 hours per week. We use a flexi-time system with core hours 10am-3pm, and are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of three months.
Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.
Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.
Apply via CharityJob by Monday 7 September 2026, 12:30pm. Upload your CV and paste your personal statement into the cover letter section. Your statement should explain how you meet the experience criteria in the person specification and be no more than 1,000 words. You do not need to address the skills/abilities section at this stage; this will be assessed at interview. Please include a daytime telephone number, email address and current notice period in your CV.
Interviews will be held in Derby on 17 September. If a second round is required, it will take place online on 22 or 23 September. Interview invitations will be issued by telephone by 11 September. Unfortunately, we cannot provide feedback to unsuccessful applicants.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
Online Community Coordinator
£26,225 pa
Ideally based near one of office locations (Cardiff, Leeds, London or Manchester) but the role will primarily involve working at home.
Job description
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
The online community coordinator will help create a safe, welcoming online community where disabled people can connect, share experiences and discuss topics that matter to them.
They will work alongside online community coordinators and online community children and family specialists. Together, the team moderates discussions, creates content, manages newsletters, answers member queries, supports volunteers and runs community engagement programmes.
Permanent, full time (35 hours a week, will include some evenings and weekends)
Location: Ideally based near one of office locations (Cardiff, Leeds, London or Manchester) but the role will primarily involve working at home.
Closing date for applications: 11:59pm GMT, Sunday 30th August 2026.
The Role
The online community coordinator’s main responsibilities are to make the online community a safe and supportive place.
You will do this by:
· Moderating community content, including managing, moving, renaming and organising discussions, as well as our shared inboxes.
· Welcoming, supporting and engaging community members, responding to queries and signposting relevant resources.
· Creating, publishing and organising engaging community content, including discussions, blogs, games, videos, podcasts and newsletters.
· Recruiting, training, supporting and coordinating volunteer moderators and contributors.
· Promoting community safety by following safeguarding procedures and escalating concerns appropriately.
· Tracking and reporting on community performance, engagement and service data.
· Running community engagement programmes and initiatives to encourage participation.
· Supporting colleagues and volunteers through regular debriefing and reflective practice.
· Building relationships with external organisations to promote community content and opportunities.
Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.
About You
We are looking for someone who enjoys connecting with people and helping online communities thrive. You are a confident communicator who can build positive relationships, make fair decisions and create welcoming online spaces where people feel supported and respected.
You are comfortable handling sensitive situations, responding to a range of enquiries and balancing competing priorities. You will have a good eye for detail, be confident using digital tools and enjoy finding practical solutions to problems.
You are someone who:
· Writes clear, accurate and accessible content in plain English.
· Can communicate professionally and sensitively with people, including when dealing with challenging or emotional situations.
· Uses good judgement to make fair and evidence-based decisions while following policies, procedures and safeguarding processes.
· Builds positive relationships with community members, volunteers, colleagues and partners.
· Is organised, able to manage competing priorities and maintain attention to detail.
· Works independently, takes initiative and manages their workload effectively.
· Is confident learning and using digital systems and online platforms.
· Can analyse information, solve problems and know when to escalate issues.
· Enjoys working collaboratively and contributing to shared goals.
It would be great if you also bring:
· Experience encouraging participation and engagement in online communities.
· Experience creating content for newsletters, blogs, websites or social media.
· Experience supporting volunteers, peer supporters or community members.
· An understanding of the social model of disability.
· Experience using data and insight to improve services, engagement or member experience.
· Basic HTML or web content editing skills
We welcome applications from people with lived experience of disability and from all backgrounds.
We also ask you to share how you support Scope’s values and contribute to our mission of creating an equal future with disabled people.
Additional information
You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.
Anonymised applications
We use an anonymised application process to support our commitment to equality, diversity and inclusion.
All applicants must submit an anonymised CV and complete a short online application form.
Our values
Pioneering, Courageous, Connected, Open, Fair.
We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Disability confident scheme
We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.
Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.
To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.
If you need any adjustments or support during the recruitment process, please email us via our website.
You can also find more information about requesting adjustments for interviews on our website.
Important to know:
You must meet all the essential requirements in the job description.
If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.
You can also find more details about asking for adjustments at interview on our website.
Equality, Diversity and Inclusion (EDI)
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Benefits
· 27 days holiday and bank holidays
· Flexible, hybrid, and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)
· Discounted gym membership, cycle-to-work scheme, and more
How to apply
Click the apply button to create an account and complete your application form.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about creating positive opportunities for children and young people? Do you enjoy organising activities, building partnerships and helping families access the support they need?
Refugee Action Kingston (RAK) is seeking a dedicated and highly organised Youth Activities and Enrichment Coordinator to join our award-winning Bright Futures Children and Young People's Programme.
In this rewarding role, you will plan and coordinate engaging and inclusive educational, recreational and enrichment activities that help refugee and asylum-seeking children and young people build confidence, develop skills, improve wellbeing and feel connected to their local community.
Location: We have offices in Kingston Upon Thames, greater London.
Hours: 14 hours per week – 2 days a week* (including paid half-hour lunch break).
Salary: £12,740 (FTE £31,850) for 2 years.
Leave: 26 days per annum Pro Rata plus bank holidays.
Starting Date October 2026.
Responsible to Head of Services/Family Support and Supplementary School Manager.
*The peak activity periods for this role happen during school half-terms, which means extra hours will be required during these times. In return, we offer full flexibility with Time Off in Lieu (TOIL), allowing you to reclaim your time outside of busy half-term periods. Afterschool club is currently on Wednesdays and you will be expected to attend in person until 6pm.
Purpose of the Role
The Youth Activities and Enrichment Coordinator will play a key role in planning, coordinating, delivering and monitoring educational, recreational and enrichment activities as part of our award-winning Bright Futures Children’s and Young People’s Programme. Working closely with the Head of Services/Family Support and Supplementary School Manager, Primary Teacher, external partners and volunteers, the post holder will ensure the provision of engaging, inclusive and memorable opportunities. In addition, they will support the delivery of RAK Bright Futures After School Club and Supplementary School and contribute to education-related casework for children and young people and monitoring and evaluation of all above activity.
All staff are expected to adhere to the Equal Opportunities Policy of RAK at all times.
Refugee Action Kingston (RAK) is a well-established charity dedicated to supporting refugees and people seeking asylum from anywhere in the world who find themselves in the Royal Borough of Kingston and neighbouring boroughs. Since its foundation in 1991, RAK has been the main provider of direct services to refugees and people seeking asylum as well as promoting refugee rights.
RAK aims to support refugees through the process from their initial reception in the borough through to final integration into the local community in order to enable them to live a fulfilling life and become accepted and active participants in our local communities. We achieve this by accomplishing a variety of outcomes for refugee and asylum-seeking families through delivering a holistic service including advice, information, counselling, education, training, and assistance to access mainstream services and employment opportunities to help them rebuild their lives.
What we can offer you
· Work in a highly respected organisation punching above its weight – providing quality support to around 1300 individuals and families a year.
· A friendly and supportive environment, with an experienced team of professional teachers, counsellors, solicitors and advisers working to quality standards.
· Flexible working.
· A committed community in South West London that supports RAK through volunteering, sharing information about our work, and donations.
· Generous annual leave.
· Paid 30 minute lunch break if working 6 or more hours per day.
Our values
- Empathy: we put ourselves in the shoes of those we work with.
- Enterprise: we are innovative and resourceful in our approach to supporting refugees and people seeking asylum.
- Empowerment: we strive to empower our clients, helping them achieve their aspirations.
Key Responsibilities
- Research, plan and coordinate holiday activities, trips and workshops that promote learning, wellbeing, community engagement and social inclusion.
- Develop and maintain relationships with activity providers, venues, schools, community organisations, cultural institutions and other partners to secure and coordinate activities, trips and enrichment opportunities.
- Manage invitations and registrations. Communicate with families regarding activities, permissions, travel arrangements and other relevant information.
- Organise the provision of lunches and refreshments through partnerships with local organisations and suppliers. Ensuring compliance with relevant food hygiene standards.
- Track project expenditure, process invoices, reconcile activity-related expenses, and maintain accurate budget records.
- Maintain records of attendance and activities. Administer questionnaires to monitor outcomes and obtain feedback to support evaluation and project reporting requirements.
- Take photos and prepare short commentary for social media whilst prioritising online safety of children and young people and ensuring all necessary permissions are in place.
- Deal sensitively with children, young people and families, identifying needs and making referrals to appropriate RAK services, external organisations and community opportunities.
- Keep up to date with local community activities and services and ensure youth activities notice boards are regularly updated.
- Promote the welfare and safety of children and young people at all times.
- Adhere to RAK’s safeguarding policies and procedures.
- Conduct appropriate risk assessments and ensure health and safety requirements are met for activities and trips.
- Ensure compliance with data protection and confidentiality requirements.
Support Duties
- Support the delivery of RAK’s After School Club and Supplementary School programmes.
- Provide support to the Head of Services/ Family Support and Supplementary School Manager and Primary Teacher with education-related enquiries and casework.
- Support and work alongside volunteers involved in the delivery of Bright Futures.
- Ensure client details and case records are accurate, confidential and recorded on the RAK database and other relevant platforms.
Other duties and shared responsibilities
- Attend team meetings, training and other activities required to support the successful delivery of the programme.
- Represent RAK professionally with partners, stakeholders and the wider community.
- Undertake any other duties reasonably required by the Head of Services/Family Support and Supplementary School Manager that are consistent with the nature of the role.
- Undertake other duties such as implementing cleanliness procedures, and assisting in fire practices.
- Implement Refugee Action Kingston’s Equal Opportunities, Confidentiality, Health and Safety and other policies in all areas of work.
Please note the duties outlined in this Job Description may be reviewed and amended from time to time.
Person specification
- Experience of organising activity and enrichment programmes and events for children and young people.
- Experience of working with children and young people at risk of violence or exploitation.
- Experience of managing administrative processes and maintaining accurate records.
- Experience of monitoring budgets and handling financial administration.
- Experience of working with volunteers.
- Digital proficiency – experience of working with database systems, Microsoft 365, Canva.
- Understanding of equality, diversity and inclusion.
- Strong communication and interpersonal skills.
- Ability to work effectively both independently and as part of a team.
- Ability to build positive relationships with children, young people, families and partner organisations.
- Ability and willingness to work flexibly.
- Available to work during school half term holidays.
- A commitment to the aims and objectives of Refugee Action Kingston and an understanding of the challenges faced by people seeking asylum and refugees in the UK.
Desirable criteria
- Spoken competency in one or more key client language groups.
- Lived or learned experience of the challenges faced by children and young people affected by displacement, disruption to education, youth violence or exploitation.
Our workplace
We want RAK to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought. Our values are clearly set out in our strategy RAK Strategy 2023-28 which is available on our website.
RAK is an equal opportunities employer. We are committed to recruiting staff, trustees and volunteers who reflect the communities we serve and the wider community of London where we live and work. We particularly welcome applications from people: from Black, Asian and other minority-ethnic communities; refugee and migrant backgrounds; LGBTQ+ communities; with disabilities; and neurodiverse communities.
Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making changes for neurodiverse people, people with disabilities or long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.
RAK is obliged to comply with the Asylum and Immigration Act (1996), and this requires certain documents to be presented by candidates before an offer of employment can be made. If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Disclosure and Barring Service (DBS) and need to have information from you regarding any previous, existing, or pending convictions or cautions. This will form part of the recruitment process if you are successful after interview.
Interviews will take place w/c 21 September 2026.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community


The client requests no contact from agencies or media sales.
Summer Program Director
Reports to: Operations Manager
Hours: 8.00 am - 4.00 pm M-F (times may vary during the 10 weeks of summer)
Contract: November 2026 - September 2027
Salary: Grade 7 on the support staff scales, £45,934 - 48,732 depending on experience
Overall purpose
To have overall responsibility for the successful planning and delivery of the ASL Summer Program. The selected candidate will be accountable for designing, budgeting, recruiting, promoting and supervising the day-to-day operations of the program, providing a safe, enjoyable, and age-appropriate experience for campers that is culturally aligned and similar to the day program at ASL. This leadership position is charged with the long-term objective of evolving and changing the program to improve offerings, and experiences and ensure sustainable financial performance.
Responsibilities
Program oversight
-
Work with school administration to set strategy and goals for the summer program, in alignment with the overall goals of the school
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Develop and monitor budgets and KPIs
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Design and create the program of offerings (before the portal opens in March)
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Actively enhance and grow all aspects of the summer program
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Create or enhance program policies and procedures
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Conduct a post-summer debrief, incorporating surveys, performance data analysis and a report to management
People
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Ensure appropriate staffing for all programs, including the recruitment and ongoing management of staff
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Hire and schedule teachers, coaches, assistants, and counsellors with the assistance of the Canons Park Manager (s) and other team members.
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Ensure counsellors are interviewed, trained and supported to work in the program.
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Hire supporting staff when needed.
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Support HR to ensure all summer program hires are correctly DBS checked and complete necessary training materials before starting work.
Planning / Operations
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Conduct advance planning for all aspects of the program during the school year
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Coordinate between various departments to ensure the summer program and facilities are adequately prepared
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Work with the Transport Manager to ensure appropriate busing is arranged for offerings. Also, manage buses during the summer weeks..
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Supervise the morning drop-off and collections during the summer weeks.
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Support the Canons Park Manager and other program leads with any challenging parent communications or interactions during the summer weeks.
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Support the coordinator(s) with any issues related to parent registrations or refunds.
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Respond to messages from the summer email inbox from December.
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Supervise the careful release of campers by counsellors, coaches and teachers to their parents at Waverley Park.
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Manage any possible parent complaints, including but not limited to refunds, camp swapping etc
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Manage and support any child safeguarding concerns that may arise during the summer.
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Work with the Facilities Manager to organize room locations and spaces
Other
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Update and test the employment pages and forms, the summer web pages, and the Veracross portal listings.
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Manage and confirm the weekly payroll and submit it for processing.
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Work with the Accounts department on payroll, purchasing (Soldo cards), budgeting and abiding by the ASL financial procedures.
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Work with the Advancement department (ASL communications/website team) to set up / update the webpage and advertise the programs internally and externally through school announcements, emails and local magazines
Selection criteria
Essential qualifications/experience:
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Experience working with children of the ages 5 to 14 years old
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A positive and flexible attitude towards working in and leading a team
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Excellent communication and interpersonal skills
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A demonstrable awareness of and commitment to diversity and inclusion and to safeguarding in education
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Comfort with using a variety of technology platforms
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Previous experience managing/leading teams
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A professional approach and experience with customer service
Desirable qualifications/experience:
-
Previous teaching or assistant teaching experience with children
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Previous experience with hiring extracurricular teachers and assistants
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Previous experience with designing and managing activities for children
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Experience with managing budgets and meeting financial or performance targets
This position description is current at the date shown but following consultation may be changed to reflect or anticipate changes in the role that are commensurate with the job title and salary.
The American School in London is committed to safeguarding and promoting the welfare of children and young people and expects all trustees, employees and volunteers to share this commitment. All new appointments will be subject to appropriate checks: Disclosure and Barring Service (DBS enhanced), Disqualification by Association Self-Declaration, Declaration of Criminal Record, checks against the Teaching Regulation Agency (TRA) Prohibition List (Teacher Status Checks) including Identity, Address, Date of Birth, a Full Employment History, Right to Work in the UK, overseas checks where applicable, at least 2 references (one with current or most recent employer, where appropriate) and original documentation of Qualifications (where appropriate). For positions into Senior Management a Prohibition from Management Check (s128 Directive) will also be undertaken.
All posts involving direct contact with children are exempt from the Rehabilitation of Offenders Act 1974. However, amendments to the Exceptions Order 1975 (2013 & 2020) provide that certain spent convictions and cautions are 'protected'. These are not subject to disclosure to employers and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Ministry of Justice website. Shortlisted candidates will be asked to provide details of all unspent convictions and those that would not be filtered, prior to the date of the interview. You may be asked for further information about your criminal history during the recruitment process. If your application is successful, this self-disclosure information will be checked against information from the Disclosure & Barring Service before your appointment is confirmed.
ASL is dedicated to fostering courageous global citizenship in a diverse and inclusive school environment. In our international community, we aspire for the cultures and backgrounds of our employees to mirror those of our families and student body, and we enthusiastically welcome applications from candidates who bring diverse life experiences, perspectives and skills. Educators with knowledge of global education and prospective applicants for any position who are committed to diversity and inclusion are particularly welcome to apply. The American School in London will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, genetic information, gender identity or expression, sexual orientation, marital status, maternity or parental status, or any other legally recognised protected basis under local law. Read our Diversity, Equity and Inclusion statement here.
The client requests no contact from agencies or media sales.
We're looking for a Regional Manager to provide tactical and operational leadership across a portfolio of The Wave Project delivery locations in the South West, ensuring children and young people receive safe, high-quality and consistent Surf Therapy services.
Rather than delivering programmes directly, the Regional Manager enables high-performance through effective management, coaching and development of Project Coordinators, with accountability for safeguarding, quality assurance, finance, partnerships and local/regional fundraising.
The role plays a key part in increasing organisational capacity by providing visible and effective regional leadership and improvements, enabling senior Operational leadership to focus on strategic priorities across the charity.
Work closely with the Head of Operations and colleagues across Fundraising, Finance, Marketing and Research & Impact to support organisational sustainability and strategic ambitions.
Collaborate with the Head of Operations to deliver on individual projects and pieces of work that are requirements for delivery.
The client requests no contact from agencies or media sales.
