London South East Maths Hub, based at Redriff Primary School, seeks to appoint this role:

Job Title: Project Coordinator for London South East Maths Hub (LSE Maths Hub)

Hours per week/ weeks per year: 35 hours per week, 42 weeks a year

Responsible to: London SE Maths Hub Lead

Contract term: End 31st August 2023

Job Purpose

The London South East Maths Hub is responsible for delivering projects across Bexley, Greenwich, Lewisham, The City, Tower Hamlets and Southwark to provide professional development for EYFS, Primary, Secondary and Level 3 teachers and leaders of maths education, fully funded by the DfE and supported by the NCETM.

The Project Coordinator is responsible for leading the promotion, coordination and administration of the LSE Maths Hub and its projects to support schools and colleges to achieve excellence in maths education from early years to post-16.

Please see attached job description, person specification and application form for completion. 

To apply please click on the "How to Apply" button above.

RNRMC is looking to recruit a Support and Partnerships Manager to join its Grants team.

RNRMC, with our many partners, strives to provide assistance to serving and former sailors and marines and their families, with the aim of ensuring they feel valued and supported, throughout their lives. We support the serving community through improvements to working environments, efficiency, morale, welfare, sport and adventurous training, and veterans and families through a wide range of services and partnerships. We collaborate across the military sector and wider, ensuring our funds deliver the outcomes our beneficiaries need.

This role is pivotal in delivering a smooth grants application process in support of benevolence work. Liaising closely with external organisations and key partners, you will ensure that funding is distributed fairly and to best purpose, in accordance with our funding model. Engaging directly with beneficiaries through our support line and using your welfare experience, you will be able to assist those in need and give guidance and direction to applicants. With your evaluation and reporting skills, you will be able to demonstrate impact with the help of our Blackbaud grant-management system.

If you are a caring individual, a team player and effective line manager with a strong welfare background, we would like to hear from you. A proven ability to develop strong relationships together with efficient and accurate administrative skills are required to fulfil this important role.

Please note this role requires DBS checks and some travel.

Please send your completed CV and covering letter, detailing the reasons why you wish to apply for the role, demonstrating how you meet the requirements of the person specification and what qualifications you have to support it.

For an informal discussion about this role, please get in touch with Mandy Lindley, Director of Funding and Relationships or visit our website for more information about our charity.

Calling all superheroes! Do you have the superpower to connect with people in ingenious ways and inspire them to do amazing things?

We are looking for just such a superhero to lead and mentor our enthusiastic team as they engage with our supporters and donors via the phone, email, letters and text. You will be based in Oswestry (relocation package available – conditions apply) and in return we are offering a salary of £37,160 to £42,044 per annum (depending on skills and experience).

As our Head of Individual Giving you will deliver our Engagement Strategy over the next 5 years and play a key role in increasing our annual income by £2.5 million a year to £9 million to ensure we can help every child and family that needs us. Your objectives will be to reduce attrition of both our 35,000 lottery players and our donors, and to be responsible for gaining additional sponsorship from everyone participating in events on behalf of the charity.

Hope House and Tŷ Gobaith Children’s Hospices are very special places and we need someone equally as special in this exciting new role. You will have experience in a similar position and be target and data driven.  As our Head of Individual Giving you will be creative, forward thinking, organised and full of ideas but happy to work collaboratively with others.

In return we will offer our Head of Individual Giving a competitive salary, the opportunity to see your work achieving real benefits for children with life-threatening conditions and their families, and a great working environment within the hospices – plus cake, lots of cake!

Closing date: Sunday 30th August 2020

Interview date: Monday 21st September 2020

What can we offer our Head of Individual Giving?

- A competitive salary

- The opportunity to see your work achieving real benefits for children with life-threatening conditions and their families, generous annual leave entitlement

- Pension scheme

- A staff rewards programme

If you are looking for a worthwhile challenge and a varied job in which your success will make a real difference, click apply today to become our Head of Individual Giving. 

To meet the diverse needs of our client group, we are an Equal Opportunities Employer and welcome applications from all sectors of society.

The successful Head of Individual Giving applicant will be subject to a standard disclosure from the Disclosure & Barring Service (paid for by Hope House).

Hope House Children’s Hospices has a responsibility and a commitment to safeguarding and promoting the welfare of children and young people. Hope House Children’s Hospices comply with relevant legislation, guidance and national standards relating to the recruitment of staff and volunteers working with children. Full copies of our Safeguarding Policies are available upon request.

Location: London, E1

Contract: Permanent

Salary: Competitive

Centrepoint, the UK’s leading charity for homeless young people, is seeking a Director of Fundraising to lead on all fundraising activities and to create meaningful and impact-focused relationships with new and key supporters to ensure long-term support.

Ever since Centrepoint was established in 1969 by an inspirational group led by Rev. Ken Leech at his church in Soho, it has been at the forefront of helping homeless young people - helping to give them the opportunity of skills, a job and an affordable home. Last year, at its 50th anniversary, the charity celebrated helping more than 150,000 people over the years and its pride in being a safe place for so many young people who have nowhere else to go.

The charity is seeking an influential leader who, through great relationship management, will focus on delivering the voluntary income that Centrepoint needs in order to fulfil its ambitious plans for young people to have a job and a home, including for capital programmes of work. The need for the charity’s services has never been more critical, given the long-term impacts of Covid-19 on our economy and young people.

As well as continuing to steer the charity’s crucial individual giving programme, the role will also need to develop other income sources, in particular corporate partnerships and philanthropy. It will also be responsible for building a high-performing team that can maximise income opportunities.

The successful candidate will have a strong track record of senior management of a large fundraising team and of meeting significant targets for a wide range of fundraising activities, but most importantly in philanthropy and/or corporate partnerships. They will be experienced in relationship-building and be able to demonstrate evidence of securing transformational funding in previous workplaces.

They will also be a strategic and proactive thinker who is able to motivate and inspire their team. Being an outstanding networker, communicator and influencer is a must as is being able to represent Centrepoint at all levels, commanding respect internally and externally.

Finally, the successful candidate must share a commitment to Centrepoint’s aim to end youth homelessness for good.

For an informal conversation prior to applying to this role, please contact Quinton Seemann on +44 (0) 7948 543 765 or Suzie Spooner on +44 (0) 7960 932 315

The role of the Service Manager is to provide Melton Mencap with effective leadership and operational management in meeting its charitable objectives and strategic goals.

The Service Manager will work closely with the trustees to deliver the Strategic Plan, employing the resources necessary to ensure sustainability of the organisation. The Service Manager will liaise closely with the Deputy Managers who will undertake specific roles and deputise as required.

The Royal Air Force Benevolent Fund is the leading welfare charity supporting current and former members of the RAF, their partners and families, providing practical, emotional and financial support, whenever they need us.

Saying thank you to our loyal and generous supporters is important to the RAF Benevolent Fund.  This is an exciting position in our fundraising team based in our London office. The successful candidate will play an important role in the fundraising team and has specific responsibility for supporter care. 

We are looking for an enthusiastic and highly organised individual who is interested in a career in fundraising.  The successful candidate will enjoy working as part of a team, speaking to supporters on the phone or writing to them, meeting deadlines and juggling a varied workload.  An articulate communicator with excellent IT skills, you must be able to demonstrate a willingness to meet supporters’ expectations and enjoy working on a variety of projects.

A detailed job profile is available below. For an informal discussion about the role please contact Louise Gibson, Head of Individual Giving.

To apply, please send your CV together with a covering letter detailing why you believe you are suitable for this role and how you meet the person specification to Elizabeth Haigh, HR Advisor, RAF Benevolent Fund, 67 Portland Place, London W1B 1AR or email.

The closing date for applications is Thursday, 20th August 2020 at midday.

Please note interviews will take place in two stages. Firstly, via Microsoft Teams/Skype/Zoom on Wednesday 26th or Thursday 27th August 2020. The second stage will involve meeting in person in the week commencing 1st September 2020.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009) which encourages applications from all sections of the community

Please note that due to the high number of applications expected, only candidates shortlisted for interview will be notified.

JOB PROFILE

Main Summary of Role: 

This is a varied role supporting a number of the fundraising team and has the lead responsibility for supporter care and engagement as well as gift aid.  The postholder will ensure that supporters have an excellent experience when they contact the RAF Benevolent Fund by letter, phone, email and social media.  He or she will also take responsibility for all aspects of gift aid; maximising the amount we receive from this source and ensuring that we follow HMRC gift aid regulations strictly.

Main Responsibilities:

• Set  excellent supporter care standards for the RAFBF and work with colleagues in the London office and in regional offices to ensure these are followed.
• Provide and keep fresh the content of thank you letters and add to the CRM, CARE.
• Provide written acknowledgement to all supporters making a donation to the RAF Benevolent Fund within agreed timescales; writing clear and concise personalised letters or emails to supporters and other organisations when required
• Be the first point of contact for supporters phoning the office
• Keep up to date with rules on gift aid and communicate these clearly to relevant members of staff.
• Add all new gift aid declarations to CARE Contact records and scan the original for Filehold or ensure there is an electronic copy of the declaration
• Maximise income from gift aid by sending a declaration to the supporter where appropriate
• On a monthly basis run a potential gift aid claim from CARE, check carefully the transactions before producing the actual claim.  Submit to HMRC through the gift aid portal.
• Each month download and code all donations made on the RAFBF website and ensure each donation is thanked either direct or through the automated emails.
• Check the In Memory batches created by the Income Processing Team and produce thank you letters.
• Monitor the generic email inboxes, reply to enquiries or pass on the relevant person
• Support the Digital Fundraising Manager by monitoring fundraising social media posts.
• Support the fundraising team by sharing insight from supporters that influence their campaigns and marketing
• Respond to all requests for materials to celebrate a special occasion such as weddings, birthday celebrations
• Complete the monthly lottery return for Westminster Council
• Keep up to date the FAQs for supporters on the RAF Benevolent Fund website
• Be available to lend a hand to other colleagues as required and agreed with the Head of Individual Giving.

Other

• Ensure the implementation of all relevant RAFBF policies and procedures

COMPETENCIES REQUIRED FOR THE ROLE

• Working with people
• Planning and organising - managing time effectively, meeting deadlines and prioritising workload
• Delivering results and meeting customer expectations
• Adapting and responding to change - demonstrating flexibility in adapting to changing circumstances, accepting new ideas
• Achieving personal work goals and objectives - accepting and tackling goals with enthusiasm and demonstrating a strong work ethic
• Following instructions and procedures

QUALIFICATION(S), KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED FOR THE ROLE

Academic/Professional Qualification(s) or equivalent:

Essential

• Good standard of education

Desirable

• Institute of Fundraising certificate

Knowledge/ Experience:

Essential

• Use of computerised database and experience of maintaining supporters contacts on a database
• Excellent telephone skills
• Experience of working in a busy fundraising team
• Able to set deadlines and work to them
• Experience of working in a team
• Knowledge of Microsoft Office packages
• A positive attitude and flexible approach

Desirable​

• Knowledge of methods of fundraising
• Use of the CARE database
• Knowledge of the Royal Air Force

Other Requirements:

• Travel to other Fund and UK locations (as appropriate).
• To carry out any other duties that is within the scope of the job as requested by the Head of Individual Giving

Summary

Just Like Us, the LGBT+ charity for young people, is recruiting a Head of Comms and Media in a brand new role to join this award-winning startup and lead our comms and media strategy. You will be responsible for helping to grow our profile and managing our reputation through leading our external and internal communications, including our media engagement, social media channels, public-facing campaigns and communications with our people and young ambassadors.

You'll be responsible for working alongside the Chief Executive to ensure that more schools, teachers and young people than ever are aware of and connected to our work, as well as holding responsibility for our brand and externally-facing content, including social media. You will actively seek out media opportunities and develop relationships with press contacts across mainstream media outlets and the LGBT press as well as providing a final quality check on our school resources and other content. In doing so, you will build on our ongoing commitment to give a voice to the young people we serve.

about Just Like Us

our work

Just Like Us (JLU) is the LGBT+ charity for young people working for a world where LGBT+ young people live awesome lives. Our mission is to empower all young people to be the champions of LGBT+ equality at school and work. To do that, we run three programmes:

• Ambassador Programme: we partner with employers to train LGBT+ young adults to give talks and workshops in schools that use their own stories to champion LGBT+ equality and challenge prejudice

• School Diversity Week: our annual initiative empowers teachers and pupils across the country to tackle homophobic, biphobic, and transphobic bullying by organising activities that celebrate LGBT+ equality in education

• Pride Groups: a new programme training teachers to support students in establishing and running Pride Groups - student-led, school-based clubs for LGBT+ students and allies

our achievements

• Trained 300 LGBT+ young people as Ambassadors who’ve delivered talks to more than 56,000 pupils in schools across the UK 

• Involved more than 1,950,000 young people and teachers in celebrating LGBT+ equality through School Diversity Week

• Mentored 60 young people as part of our LGBT+ Senior Role Model programme

• Won Pink News Community Group of the Year, Business Charity Award, Guardian Change Hero and Prime Ministerial Point of Light. Featured in The Guardian, The Telegraph, BBC News, ITV News, Channel Five news, PinkNews, Attitude, DIVA, and Gay Times

• Partnered with leading companies including Facebook, J. P. Morgan and Travers Smith to provide training, mentoring and career opportunities to our young volunteers

• Built relationships with the Prime Minister, Leader of the Opposition and successive Secretaries of State for Education

the position

Salary: £35,000- £40,000    Pension: 6% matched

Holiday: 25 days (excl. public holidays)  Reporting to: Chief Executive

key responsibilities

• Work with the Chief Executive to develop and implement our comms and media strategy, including ongoing development of the Just Like Us brand identity

• Build and maintain strong relationships with national and regional press, tv, radio and media outlets in order to place stories and interviews for JLU

• Manage all responses to media enquiries as well as proactively seeking opportunities to raise JLU’s profile and protect its reputation

• Identify opportunities to amplify the voices of the young people that we serve

• Write, draft and edit news releases, blogs, case studies and other online content as well as email newsletters and other email communications

• Manage relationships with celebrities and other notable individuals

• Develop an annual communications and media plan,  identifying and managing media and communications opportunities for Just Like and ensuring messages reach our key audiences in accordance with our annual time table and strategy

• Line-manage our Programmes Assistant, who holds responsibility for our social media channels

• Develop Just Like Us and our position as a “thought leader” within the sector.

• Support the production of content, video and graphics for social media channels

• Manage communications and brand-related risks associated with reputation and quality, leading on crisis communications projects when needed

experience, skills and attributes 

As Head of Comms and Media at Just Like Us, you'll have:

• A genuine interest in the LGBT+ Education sector and a commitment to Just Like Us and our values

• At least four years’ experience of working in a communications and/or media role, preferably within an LGBT+ or education setting

• An ability to develop longer term strategic plans while being responsive to risks and opportunities

• Experience managing journalists, building relationships and managing press responses

• Experience in collating, analysing and making informed decisions using analytics (including social media)

• Exceptional written communication skills, an eye for design and the ability to produce high-quality content for a range of audiences and channels

• Line management and the ability to motivate others

Closing date: Monday 17th August 09:00am.

Safe and Sound Homes (SASH) helps young people avoid homelessness across North and East Yorkshire by offering a place to stay in the homes of volunteers, keeping them safe at a time of crisis.  We support them to change their lives and build a positive future.  Our ambition is that those we help never face homelessness again.

Job Purpose and Summary

To lead on fundraising activities and campaigns that generate income to support the work of SASH in helping young people avoid homelessness.  Work within the local communities that the charity serves to build relationships with key supporters including; corporates and major donors, individual givers and community led organisations to secure revenue.

Reporting to: Communications and Fundraising Manager

Direct Reports:  Community Fundraiser

Based at: Office (SASH York Office) Based and Home Working

Job Duties and Responsibilities

Fundraising

• Lead and oversee all community fundraising activities across York and in time develop fundraising support within the Scarborough area.
• Manage a series of fundraising events including annual sponsored ‘Sleepouts’ and challenge events to maximise income revenue.
• Build, develop and maintain effective relationships with a wide range of donors and supporters, including the corporate sector and individual giving to achieve an individual fundraising target.
• Achieve income targets by developing creative initiatives which reflects SASH’s ethos.
• Provide excellent supporter care to ensure long term commitment to the organisation.

• Recruit, support and motivate volunteer fundraisers.
• Maximise income from all possible income streams including but not limited to, Corporates, events, community fundraising, individual giving and legacies.
• Actively identify opportunities for new fundraising initiatives and opportunities and work collaboratively with other team members to develop these, taking the lead on implementation.
• Work with the communications team to deliver a stewardship strategy to ensure supporters and donors are kept up-to-date with charity developments, the impact it achieves for young people and are thanked appropriately.

Team Management

• To line manage and supervise the Community Fundraiser through day-to-day  supervision, support, appraisal and team meetings.
• Support the Community Fundraiser to enable the post holder to:

1. Gain support from community groups, faith groups and retail, hospitality and educational groups.
2. Deliver ‘Eat. Drink. Give’ and ‘Sleepout’ events.
3. Promote and encourage sign-up of Challenge Events

• To ensure that the team meets targets and deadlines.
• To recruit new members of the fundraising team as funding and need arises and to develop fundraising initiatives within a geographical area of need.
• To ensure that the team works effectively in partnership with other SASH teams.

General duties

• Take responsibility for GDPR compliance including consent, data input, amendment and generating reports.
• Maintain records and correspondence files.
• Attend regular team meetings and supervision.
• Provide regular reports to the Communications and Fundraising Manager or other Senior Managers as required.
• Undertake training and development opportunities as identified in personal development planning.
• Other duties relevant to the organisation as may be identified from time to time by the Communication and Fundraising Manager or Chief Executive.

Pay and Conditions

This is a full-time post (37 hours a week). Standard office hours are 9.00- 17.00 Monday to Friday, but the role will entail occasional evening and weekend work, with time off in lieu being available.

SASH will make a pension contribution of 5% gross annual salary into the appointed pension scheme.  Annual leave is 28 days per annum plus bank holidays.

To Apply:

Please refer to the job description and person specification for more information on this role on the charity website, where you'll find further details on how to apply.

At Turning Point, it’s our job to help people find a new direction in life. Through our person-centred approach to support, we’re now one of the country’s leading social care providers, with a turnover of over £130m p/a.

We continue to grow, and we’ve big ambitions to stay on that upward curve. Join us as a Senior Bid Writer for our Public Health and Substance Misuse Services, and you’ll help us do just that through your contribution to our bids and tenders.

In this business-critical role, it will be your job to make sure everything we say and do is relevant, engaging and original – ensuring that our excellent track record of service delivery is noticed by Local Authority Commissioners.

The role will include written responses for tender submissions and you will play an active role in bid planning/preparation. You will be responsible for bid leadership and management and will support in the management of bids and put forward ideas for the continuous improvement of business development processes. You will also line manage 1 or more bid writers.

As an experienced Bid Writer with a great track record, you’ll be able to turn your hand to any tender or prospective bid that comes your way. Naturally, writing will be the bread and butter of your role, but you’ll also be involved in the whole tender/business development process, as well as line managing and coaching other team members.

We’re also looking for: excellent critical thinking skills; the ability to present complex ideas in a simple way; great interpersonal skills; forensic attention to detail; and an organised/methodical mind.

The successful candidate will have excellent business writing skills; effective project management skill and the ability to remain calm and deliver under pressure to tight deadlines. Good problem solving and critical thinking skills are essential as well as a minimum of 2 years’ experience in a business development role with extensive experience of bid writing. You will have a demonstrable track record of significant contributions to winning bids, either in own right or as part of a wider team.

You will be based in one of our regional offices in Manchester or London, with home working from any location with good transport links also considered for the right candidate.

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What Benefits Will I Receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:

• Comprehensive opportunities to learn and develop, with silver accreditation from Investors in People
• 33 days’ paid holiday a year, increasing with each year of service up to 35 days. Plus the option to purchase additional holidays
• Flexible benefit options including cycle to work schemes and season ticket loans
• Competitive pension and life assurance schemes
• Employee assistance programme and access to online health and wellbeing support
• Flexible working patterns to support work-life balance
• Access to a wide range of discounts, including cinema tickets, grocery and high-street shopping and gym memberships

We reserve the right to close this advert early if we receive sufficient applicants before the advertised closed date.

At Turning Point, it’s our job to help people find a new direction in life. Through our person-centred approach to support, we’re now one of the country’s leading social care providers, with a turnover of over £130m p/a.

We continue to grow, and we’ve big ambitions to stay on that upward curve. Join us as a Business Development Manager for our Public Health and Substance Misuse Services, and you’ll help us do just that by leading and managing one of our two regional business development teams.

In this business-critical role, it will be your job to make sure everything we say and do is relevant, engaging and original – ensuring that our excellent track record of service delivery is noticed by Local Authority Commissioners.

An experienced Business Development professional with a track record of leading winning bids, you will be responsible for both contract retention and winning new business in your region. You will work in partnership with operational colleagues and other senior stakeholders to co-produce service models, budgets and partnerships for tenders, as well as managing all aspects of the tender process, including quality assurance of written responses.

You will be responsible for written responses for tender submissions, bid planning/preparation and bid leadership and management all whist continuously improving business development processes. You will be responsible for the line management of 1 or more bid writers.

You will have effective communication skills (both oral and written), excellent critical thinking skills, great interpersonal skills, good attention to detail, previous experience of line management and an organised/methodical mind. You will have excellent business writing skills and effective project management. The ability to remain calm and deliver under pressure to tight deadlines is essential as well as good problem solving and critical thinking skills.

A minimum of 2 years’ experience in a business development role that has involved bid/tender writing is required as well as a demonstrable track record of significant contributions to winning bids, either in own right or as part of a wider team.

You will be based in one of our regional offices in Manchester or London, with home working from any location with good transport links also considered for the right candidate.

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

What Benefits Will I Receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:

• Comprehensive opportunities to learn and develop, with silver accreditation from Investors in People
• 33 days’ paid holiday a year, increasing with each year of service up to 35 days. Plus the option to purchase additional holidays
• Flexible benefit options including cycle to work schemes and season ticket loans
• Competitive pension and life assurance schemes
• Employee assistance programme and access to online health and wellbeing support
• Flexible working patterns to support work-life balance
• Access to a wide range of discounts, including cinema tickets, grocery and high-street shopping and gym memberships

We reserve the right to close this advert early if we receive sufficient applicants before the advertised closed date.

About MicroLoan Foundation

MicroLoan Foundation is a poverty alleviation and women’s empowerment organisation. We support women in rural areas of sub-Saharan Africa to work their own way out of poverty. Since 2002 MicroLoan Foundation has supported over 240,000 women and their families in Malawi, Zambia and Zimbabwe.

Our vision is a world where all those living in poverty have the opportunity to build better lives for themselves and their families.

Our mission is to provide the poorest women in sub-Saharan Africa with the tools and skills to enable them to work their own way out of poverty.

At MicroLoan Foundation, we believe that the best way to achieve our vision is to enable the poorest and most vulnerable people to work their own way out of poverty, building independence and resilience as their financial situation improves. By providing them with financial literacy, business training, ongoing support and small affordable loans, we help these women to start small businesses for themselves. Over time, the money they generate from their small businesses helps to ensure food security, improved housing, access to healthcare and an education for their children. We encourage them to make modest savings as insurance against future crop failure, family illness and other unexpected circumstances; giving them confidence in their ability to weather whatever life throws at them.

This is an exciting time to join the team as we are looking to grow our income and have a pipeline of high profile campaign opportunities in 2020 and beyond.

The fundraising and communications team 

MicroLoan Foundation has a small and dynamic fundraising and communication team in London. The team is responsible for generating income and driving engagement from new and existing supporters. This is done by developing high impact long-term relationships with individual donors, companies and institutions and by engaging mass support through events, direct marketing and fundraising campaigns. The Fundraising & Communications Lead plays an important role in the organisation and we are looking for a driven and talented individual to join the team.

To apply for this role please submit CV and cover letter. Applications without a cover letter will not be considered.

The role and responsibilities

Individual Giving

• Managing the individual giving function to drive donations into the individual giving programme from new and existing donors. You will do this through managing direct marketing campaigns both in print and through email, taking immediate responsibility for the current cash appeals and e-newsletters with a focus to maximise return on investment.
• Developing and managing social media campaigns to maximise income generation.
• You will help develop a strategy to grow the income from individual giving through direct marketing and online channels. 
• Identifying, applying for and implementing media appeals (such as BBC Radio 4, BBC Lifeline, Financial Times Appeal, Creative Vison Awards and UK Aid Match Appeal).
• Managing CRM data queries and analysing data to maximise income from campaigns.
• Donor stewardship and communications – responding to queries and keeping donors informed about the difference their support makes.

Digital Management and Social Media

• Managing the website, this includes all aspects of website management including functionality, copy and visual content. Monthly reporting and analysis on website views/bounce rates etc to ensure pages are performing correctly.
• Liaising with the MicroLoan USA and MicroLoan Australia teams to ensure all respective websites are updated and accurate.
• Working with pro-bono agencies to maximise use of Google AdWords.
• Manage the day-to-day creation of social media content using the Marketing & Communications plan ensuring posts drive engagement and traffic to the website.
• Grow social media outreach and ensure all social media content is in line with MicroLoan’s core messaging and brand.
• Provide regular updates on the effectiveness of social media marketing and ensure MLF keeps ahead of new innovative ways to engage.

Content creation

• Use raw data and information provided by field staff to create engaging direct marketing campaigns, success stories, monthly content updates for MicroLoan USA and MicroLoan Australia, operational quarterly reports, visual content, articles and infographics for all MicroLoan’s platforms and materials.
• Creating marketing collateral including donation forms, business cards, t-shirts, brochures, fundraising packs, event invitations, other event collaterals, challenge event recruitment emails etc. using design software (InDesign).
• Proofreading and editing presentations, proposals and all external communications before it is published/is sent to printers.
• Liaising with designers, print houses, pro-bono proof readers and media volunteers.

Brand Management

• Ensuring the MicroLoan brand is cohesive and consistent across all communications and platforms. This means creating templates for the team to use and branding any new documents they need creating. You will also work with pro-bono creative agencies and volunteers to ensure that all communications they create are on brand (this includes design and content across digital and print).

General

• Developing the communications strategy and planning content across print and digital based around internal and external events across whole organisation, with support from the Director of Fundraising & Communications.
• You will be required to offer support at MicroLoan events some of which may be at weekends and evenings. You will be expected to act as an ambassador of MicroLoan’s vision and ensure that the charity’s profile and reputation are enhanced.
• Maintain accurate and up-to-date records for all supporters and prospects using MicroLoan’s database eTapestry in-line with Data Protection regulations.
• Support and deliver other projects and tasks, in line with your skills and experience that might occur beyond your role and that contribute to our overall organisational objectives.

Person specification

We are looking for an ambitious person with a proven track record of delivering successful Individual Giving or direct marketing campaigns and very strong copywriting skills. This role requires solid understanding of marketing and the use of digital channels and website management. The Fundraising & Communications Lead should have demonstrable experience of implementing a communications strategy to increase outreach and income. Experience from the international development sector or a degree in related fields would be beneficial and a passion for reducing poverty and inequality would be expected. You will be joining a small team and should be prepared to assist on projects outside of your immediate role in order to support your colleagues and MicroLoan’s overall objectives. You preferred working style will be collaborative, proactive and practical.

Knowledge, experience & skills

Essential

• Strong copywriting skills - excellent grammar, proofreading, attention to detail and accuracy.
• Experience of using Content Management System (preferably Word Press).
• Good understanding of website processes and functions (back end).
• Demonstrable experience of implementing successful income generating individual giving campaigns/direct marketing campaigns – print and online.
• Proven ability to manage social media channels to increase engagement and income.
• Exceptional communication skills both written and oral.
• Attention to detail.
• Self-starter with the ability to juggle a number of assignments at the same time, to react quickly, to meet deadlines, to organise a busy workload and to prioritise tasks.
• Experience of managing projects independently or with minimal supervision - preparing schedules and plans and delivering against them.
• Proven ability to maintain effective stakeholder relationships both internally and with suppliers.
• Interest in international development issues.

Desirable

• Experience of using and analysing data from CRM database such as eTapestry or Raiser’s Edge.
• Experience of implementing brand consistency across multiple mediums and channels.
• Experience of liaising with external agencies and suppliers.
• Good understanding of using Google AdWords and Google Analytics.
• Knowledge of using Adobe Creative Cloud applications (preferably InDesign and Photoshop but Premiere Pro and Illustrator would also be beneficial).
• Understanding and experience of SEO.
• Experience of working with international development issues or degree in related field.
• Press or PR experience.

An exciting opportunity has arisen at World Child Cancer, a unique charity working to diagnose and treat nearly 10,000 children with cancer across the globe annually.

As Head of Trust and Statutory Funding you will be an experienced bid writer and will lead on raising income from Charitable Trusts, Foundations and Statutory sources to fund World Child Cancer’s programmatic work. Working closely with the Programmes Team you will research, identify, cultivate and develop comprehensive proposals for potential funders. Ideally you will have international experience and will take the lead in ensuring funders remain engaged and updated on our work.

The post holder will be focussed on the income, passionate about World Child Cancer’s vision, highly organised with a keen eye for detail and committed to diversity.

This pivotal role will have a direct impact on the number of children with cancer we are able to support in the future. We need someone with ambition, drive and passion who is hungry to grow income further.

Job role: Scheme Manager

Salary: £29,350.23 per annum

Appointment Type: Permanent

Hours: Monday – Friday 9am-5pm (37.5 hours)

Location: Hammersmith

Start date: TBC

About us

Hammersmith United Charities is a 400 year-old Charity providing quality sheltered accommodation for older people in safe and secure settings, surrounded by prize winning communal gardens. We enable residents to remain independent for as long as possible within a friendly and supportive community. Please visit our website for further information.

About the role

The Scheme Manager is the first port of call for all residents and they are the face of the Charity.  They are responsible for the day to day management of the sheltered housing scheme by providing a professional housing management and support service, which recognises the individuality and independence of residents.

The Scheme Manager actively promotes and encourages resident participation and works with partners to act as a catalyst to bring services to residents and to integrate the Almshouse and the communities.

About you

• You will have a passion for delivering resident focused services
• Able to demonstrate a good understanding of health and safety and safeguarding.
• A minimum of three years’ experience of delivering independent living accommodation for older residents.
• You will have an appetite for learning, a positive attitude and enjoy working with people.
• You will have good communication skills and have GCSE in English at Grade C/level 4. However, other relevant qualifications of equivalent standard and/or practical experience will be considered.
• You will be a team player and able to work on your own initiative.
• All candidates will be required to undertake an enhanced DBS Check.

How to Apply

Please read the Scheme Manager’s Job Description and Person Specification and send your CV and a maximum of a one A4 sided supporting statement by 9am on the 16th August 2020. First interview will take place on the 1st, 2nd and 3rd September 2020 by zoom. Second stage interview will take place on the 9th September at one of our schemes.

Job Description

Post Title: Scheme  Manager

Responsible To: Head of Housing & Property

Supervises: Cleaners, Contractors

Liaise with:  Residents, Colleagues in Hammersmith United Charities, Trustees, Visitors, contractors and external statutory and voluntary agencies.

Hours of Work: 9am-5pm Monday to Friday based at one of the Charity’s two Almshouses (sheltered schemes for older people). The post holder will be required to cover holidays and sickness for colleagues (other Scheme Managers).

Location: Sycamore House (W6 0AS) and John Betts house (W12 9NJ)

Purpose of the role: The Scheme Manager is the first port of call for all residents and they are the face of the Charity.  To be responsible for the day to day management of the sheltered scheme by providing a professional housing management and support service, which recognises the individuality and independence of residents. To represent Hammersmith United Charities and act as a catalyst to bring services to residents and to integrate the Almshouse into the community.

Core Duties and Responsibilities

• To be on duty during the prescribed hours and undertake management duties relating to the residents and the almshouse as directed by the line manager.
• Report any safeguarding concerns to your line manager. Support your line manager to monitor safeguarding cases and liaise with external agencies such the local authority, carers, GP, hospital and residents next of kin.

Provision of Support to Residents

• Ensure that a consistently high quality of service is provided to residents at all times.
• Make daily welfare checks and contact with all residents, either personally or through the emergency call system.  Respond to all calls received through the emergency call system or otherwise and take follow up action.
• Act as a facilitator on behalf of residents to ensure that they receive a good repair and maintenance service, the care and support services they require from statutory and other bodies.
• Ensure that all residents have up-to-date information regarding Hammersmith United Charities and the local community, e.g. contact addresses and telephone numbers of chemist, GP and advice centre; activities at the day centre; local club activities and outings.
• Provide welfare benefits information on an on-going basis and put residents in contact with the relevant bodies.  If requested to do so by the resident, liaise with these bodies on their behalf.
• Recognise the care and support needs of the residents and take appropriate action including liaising with the relevant statutory and/or voluntary bodies, relatives or friends.  Any such action should normally only be taken with the resident’s consent.  Where a resident does not consent, but is thought to be at risk, similar action may be taken with authorisation of the line manager.
• Act as Hammersmith United Charities’ representative at case conferences or other meetings involving residents’ and potential residents’ care plans.
• Continually monitor the appropriateness of care and support services for residents and consult and liaise with on-site and/or visiting care staff as appropriate.  Accurate records of action taken should be maintained.
• Liaise with head office and external organisations, on behalf of residents.

Community Development

• Promote social activities on and between the schemes and encourage the wider community to use any facilities provided.
• Promote and assist with the setting up of care initiatives (e.g. shopping services, lunch clubs, cleaning services) on the almshouse and the provision of services to the wider community; (where appropriate).
• Actively promote and encourage resident participation in line with Hammersmith United Charities’ strategy. In particular, encourage the participation of residents in Residents’ forums of all kinds.

Training Requirements

• Attend all career development training, courses and meetings when requested to do so by the line manager;
• If required, participate in the training of other scheme managers and offer support to them during their probationary period.
• To assist with the induction and training of other staff and trustees.
• Attend scheme managers’ meetings and courses as required.

General Duties

• Be aware of the content, and comply with, the organisation’s policies and procedures applicable to the post. 
• Be aware of national policies affecting housing, support and health issues for older people.
• To comply with Health and Safety requirements in accordance with the Charity’s Policy.
• To comply with and promote the Charity’s Equal Opportunities Policy.

Management Duties

• To be on duty during the prescribed hours.
• Ensuring that all records are maintained accurately and clearly, including residents’ records, maintenance contractors, social services and housing contacts.
• Assisting with the lettings process: verifying that applicants meet the eligibility criteria and keeping in communication with future residents as appropriate.
• Undertaking home visits to applicants in accordance with the Charity’s procedures.
• Inducting new residents in accordance with Hammersmith United Charities’ procedures.
• Arrears management: the finance team are responsible for producing regular monthly Weekly Maintenance Contribution/Heating Statements for residents and for identify the accounts that are in arrears. The Scheme Managers will liaise with the respective residents helping them to manage their accounts.
• Advise residents and their relatives of tenancy termination procedures.
• Upon receipt of notice of termination, inspect properties and initiate redecoration and repairs, in accordance with Hammersmith United Charities’ guidelines, with the aim of re-letting vacant dwellings as quickly as possible.
• Assist in the marketing and promotion of Hammersmith United Charities within the community to ensure vacant dwellings are re-let as soon as possible.
• Liaise with Social Services, Health Authorities and Local Authorities for the benefit of residents.
• Responsible for co-ordinating and organising day to day repairs in accordance with the Charity’s procedures.
• Be responsible for considering issues of security at the almshouse and report any incidents.
• Assist with the recruitment of staff if necessary;
• Supervise the cleaning and maintenance of the scheme.
• Order supplies as necessary and appropriate for the almshouse in accordance with financial guidelines.
• Ensure that the inventory for the almshouse equipment and furnishings is maintained and updated.
• Responsible for Budget: to be responsible for the petty cash float and income from guest flat.  To provide information on an annual basis on the budget requirements as requested.

Other Duties

• To undertake other duties as directed by the Head of Housing & Property commensurate with the post.

Person Specification

Experience 

A minimum of three years’ experience of delivering independent living accommodation for older residents.

Essential

Experience and knowledge of promoting equality, diversity and safeguarding.

Essential

Effective Communication – telephone / face to face liaison with a variety of organisations

Essential

Literacy ability to write basic reports and maintain accurate records

Essential

Knowledge of and experience of dealing with statutory bodies – social services housing benefit offices

Essential

Ability to organize a workload and prioritise tasks

Essential

Understanding of Older People and their needs

Essential

Skills

Accurate record keeping

Essential

Remains calm in dealing with emergency situations and making sound decisions for an appropriate course of action

Essential

Ability to work with minimal supervision

Essential

Customer Care

Essential

Mediation skills – resolves problems, assessing individuals needs empathising with residents.

Essential

Organisation able to monitor delivery of services to residents

Essential

Administrative skills

Essential

Resourceful in promoting communal activities

Essential

Computer literate

Essential

Qualifications

Satisfactory education up to GCSE standard

Essential

National Wardens Certificate

Desirable

Willingness to train for National Wardens Certificate

Essential

Personal Competencies

Decision making

Essential

Time Management

Essential

Confidentiality

Essential

Reliable

Essential

Calm and caring

Essential

Able to work in a flexible manner

Essential

The CRM and Data manager is a new role that is pivotal in implementing a new CRM and supporting the CRM and data strategy for Cruse.  The postholder will have direct responsibility for developing, managing and supporting our CRM and related systems.  They will ensure we have accurate data that is brought to life to enable us to understand our users, volunteers and supporters so we can help even more bereaved people.

Cruse Bereavement Care is the largest bereavement charity in the UK. Our mission is to offer support, advice and information to children, young people and adults when someone dies and to enhance societies care of bereaved people.

The role will be based in our central office in Richmond, Surrey, but is currently home based.

The closing date for this role is the 1 September 2020 with interviews arranged for w/c 7 September 2020.

Your application must consist of a CV and covering letter, which outlines your suitability for the role and should be no longer than two pages.  Applications received without a cover letter will not be considered.

Cruse welcomes and encourages applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.