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About the role
We’re seeking a senior media and PR manager (fundraising and brand) to join our talented and ambitious media and PR team at an exciting time of growth for the charity.
As part of our 2025-2030 organisational strategy, we have ambitious plans to increase awareness, understanding, trust and engagement, to support the impact we can have for people affected by breast cancer and this role will play a key part in helping realise these ambitions.
You’ll lead all media and PR activity around Breast Cancer Now’s fundraising and brand marketing, developing and leading delivery of bold and ambitious annual media strategies for these areas that support the charity to supercharge progress for anyone affected by breast cancer. You’ll ensure all plans are tightly aligned to the charity’s strategic ambitions and integrated across owned, earned, shared and paid channels for consistency and greatest impact.
You’ll build media profile that positions Breast Cancer Now as determined leaders and as the ‘charity partner of choice’, raising awareness, engagement and support among actual and potential supporters across our fundraising activity, from our wide range of fundraising challenge events and flagship campaigns, to driving excellent results for corporate partnerships around shared values and targets in a way that makes us an aspirational charity to partner with.
Leading media and PR for our brand marketing activity, you’ll work closely with the brand marketing team and have a unique opportunity to work closely with our world/industry leading brand marketing agency to provide counsel and support the shaping of creative media and PR activity that best amplifies the charity’s brand across the year. Key to this role is ensuring relevant internal stakeholders are brought in where appropriate.
You’ll also play a key part in supporting the day-to-day leadership of the wider media and PR team.
About you
Excellent at building and nurturing impactful relationships both internally and externally at all levels, you’ll be an effective negotiator with the ability to balance complex and sensitive needs across stakeholders (including corporate partners, agencies, fundraisers, and journalists) to secure media profile that cuts through and resonates with key audiences. You’ll also be a sensitive in your interactions with people affected by breast cancer who support our work.
Drawing on strong experience of working in health communications, and media/PR relations environments, you’ll digest and translate complex health information and create compelling copy at pace for media. With an instinctive news sense you’ll identify and be quick to seize proactive and reactive opportunities to secure impactful media profile.
A creative thinker, you’ll bring fresh ideas and bold thinking to help elevate the charity’s brand, cutting through the media noise with smart, stand-out storytelling. You’ll be agile in feeding into and delivering campaign ideas that make an impact.
A natural planner with a strategic mindset, you’ll work closely with colleagues to forward plan and consider the bigger picture while ensuring tight alignment and consistency across all communications output. Your ability to prioritise multiple and complex projects and handle conflicting demands and tight deadlines will also be key to the success of your team.
Job description and benefits
The job description and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is: £47,000 and £52,000 per annum
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date: Friday 14 August 2026
Interview date week commencing 23 August 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.
We are now seeking a Digital & Data Transformation Manager to provider leadership for our digital systems, data automation, cybersecurity protocols and AI adoption.
The role
As Digital & Data Transformation Manager you will have an ability to influence in digitisation, data and IT and work cross-organisationally with Care/Housing operations, Finance, HR, suppliers, Trustees and Executive leadership. Our need is to co-create the digital strategy, influence ways of working and problem solve at a practical level. This role will lead and add momentum to the digitisation of Keychange. The process has begun and this role will coordinate and add cultural sensitive impetus to the change. We want to multiply the gains already made to continue the transformation of the organisation.
The focus of the role includes:
This is a management role with real impact – both within Keychange and ultimately in the lives of people we support.
About you
We are looking for a values-led manager who brings:
You will be someone who combines strategic digital and data management with high standards of support, and who leads with integrity, humility and purpose.
What we offer
Please see the attached job pack for a full job description and person specification, and more information about how to apply. Please note that we reserve the right to close applications early, so we recommend that you apply at your earliest opportunity. This job advert will close on 6 September 2026. In-person interviews will take place on 17 September 2026.
All applicants need to be able to evidence the right to work in the UK. At this time we are not able to offer sponsorship for this position.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
About the role
Sands is the UK’s leading pregnancy and baby loss charity. We work to save babies’ lives and to ensure that anyone affected by pregnancy or baby loss receives the care and support they need.
We are looking for a compassionate, organised and collaborative Hospital Liaison Coordinator to support the delivery, embedding and sustainability of the National Bereavement Care Pathway in England.
This role will help strengthen Sands’ hospital liaison work by building, supporting and developing our network of Hospital Liaison Volunteers. Hospital Liaison Volunteers provide an important link between Sands, NHS services and local communities, helping hospital staff understand and access Sands’ support, training, resources and bereavement care guidance.
The postholder will work closely with volunteers, NHS staff and Sands colleagues to support high-quality, equitable bereavement care for bereaved parents and families. They will coordinate activity, monitor progress, gather feedback and insight, and help ensure learning from hospitals and volunteers informs continuous improvement across the NBCP England programme.
This is a role for someone who is highly organised, values-driven and confident working with people. You will bring experience of supporting volunteer networks, coordinating projects and building strong relationships with a range of stakeholders. You will also be able to communicate sensitively and clearly, work with feedback and evidence, and develop your understanding of bereavement care, maternity services and NHS systems.
Key responsibilities
Support and develop the Hospital Liaison Volunteer network
1. Develop, support and strengthen Sands’ network of Hospital Liaison Volunteers in England.
2. Ensure Hospital Liaison Volunteers feel valued, confident and equipped to carry out their role effectively.
3. Support the recruitment, induction, training and ongoing development of Hospital Liaison Volunteers.
4. Provide regular communication, guidance and support to volunteers, including opportunities to share learning, raise questions and identify emerging issues.
5. Work with colleagues to identify gaps in volunteer coverage and support plans to improve access to hospital liaison support across England.
6. Help volunteers understand Sands’ bereavement care resources, training offer, NBCP England materials and wider support services.
7. Support safe, consistent and appropriate volunteer involvement within hospital settings, recognising the sensitivity of bereavement care and the importance of confidentiality and professional boundaries.
Support NBCP England implementation and hospital engagement
1. Support NHS Trusts, maternity, neonatal, gynaecology and bereavement teams to understand, implement, embed and sustain the National Bereavement Care Pathway standards.
2. Promote awareness and use of NBCP England resources, tools and guidance among hospital staff and volunteers.
3. Help hospitals identify opportunities to strengthen bereavement care provision and reduce variation in families’ experiences.
4. Support activities that help Trusts understand progress against NBCP standards, including self-assessment, evidence gathering, reflection and improvement planning.
5. Work collaboratively with NHS staff, volunteers and Sands colleagues to support equitable, high-quality bereavement care for all families.
6. Contribute to the development and delivery of practical resources, communications and support offers that help hospitals engage with NBCP England.
Coordinate programme activity, monitoring and reporting
1. Coordinate key elements of the NBCP England hospital liaison workplan, ensuring activity is well organised, timely and aligned with programme priorities.
2. Manage multiple tasks and priorities, keeping clear records of activity, progress, risks and follow-up actions.
3. Support the monitoring of outputs, outcomes and impact, including volunteer engagement, hospital reach, Trust activity and use of NBCP resources.
4. Prepare updates, summaries and reports for Sands colleagues, programme leads and other relevant stakeholders.
5. Use project coordination tools and systems to support planning, delivery, monitoring and evaluation.
6. Contribute to measuring the difference made by hospital liaison activity and NBCP England support.
Gather, analyse and share feedback and insight
1. Gather feedback and insight from Hospital Liaison Volunteers, NHS staff, Sands colleagues and other stakeholders.
2. Identify themes, learning, gaps and examples of good practice from hospital liaison activity.
3. Share insight in a clear and accessible way to support continuous improvement across the NBCP England programme.
4. Use feedback to help inform future developments, resources, communications and support for hospitals and volunteers.
5. Contribute to a learning culture where volunteer and hospital insight is valued and used to improve bereavement care.
Communicate clearly and build strong relationships
1. Build and maintain positive, collaborative relationships with volunteers, NHS staff, Sands colleagues and external partners.
2. Communicate clearly and sensitively with a range of audiences, adapting style and approach as needed.
3. Facilitate discussions, meetings and learning opportunities with volunteers, colleagues and hospital staff.
4. Prepare written materials, reports, updates, newsletters or web content as required.
5. Represent Sands and the NBCP England programme professionally at meetings, events, workshops and conferences.
General responsibilities
1. Work collaboratively with colleagues across Sands, sharing intelligence and contributing to wider organisational priorities.
2. Maintain high standards of confidentiality, professionalism and sensitivity at all times.
3. Work in a way that reflects Sands’ values and commitment to equity, inclusion and compassionate bereavement care.
4. Undertake occasional travel and occasional evening or weekend work as required.
5. Abide by Sands policies and procedures and complete mandatory training.
6. Undertake other tasks commensurate with the role as required by the NBCP England Manager, Head of Bereavement Care and Hospital Liaison, and Director of Research, Education and Policy.
Person specification
Essential
Desirable
We are here to support everyone touched by pregnancy loss or the death of a baby. Always.


The client requests no contact from agencies or media sales.
Global Head of Philanthropy
We are seeking an experienced philanthropy leader with a strong understanding of US giving to grow major donor income and lead an international Development Team.
Position: Global Head of Philanthropy
Salary: £55,000 to £65,000 per annum, depending on experience
Location: Home-based, with frequent travel to London and the United States
Hours: Full-time
Closing date: 21 August 2026
There is a strong preference for the successful candidate to be based in the UK, although applications from the United States or the Netherlands will also be considered.
About the role
This is an influential, hands-on fundraising role within an international charity protecting cultural heritage and supporting artisan communities.
Reporting to the COO and working closely with the President, you will develop and deliver a multi-year philanthropy strategy, with a particular focus on generating major donor income in the United States. You will also steward relationships across the UK, Europe, the Middle East and other emerging markets.
Key responsibilities include:
About you
You will be an accomplished philanthropy professional with strong knowledge of US giving and a proven record of managing major donor portfolios and generating significant income.
You will need:
Candidates may be qualified by experience, and formal qualifications are not essential. Applicants must have the right to work in their country of residence, as visa sponsorship is not available.
About the organisation
The organisation is an international charity that works with artisan communities to protect and revitalise cultural heritage. Its programmes support traditional crafts, restore historic buildings and improve access to healthcare and education for artisans and their families.
Please apply with a CV and covering letter combined into one PDF document. Applications may close early if a high volume is received.
Other roles you may have experience of could include Director of Philanthropy, Head of Major Gifts, Head of Fundraising, Global Fundraising Director, Major Donor Manager, Development Director or Head of Development.
Please note this role is advertised by the recruitment agency acting for the client, NFP People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
This is an exciting opportunity to join a small, but dynamic team at Access – The Foundations for Social Investment. The Assistant Management Accountant will play an important role in ensuring the accuracy and integrity of Access's financial records. The role will work closely with colleagues across the organisation and provide support to the Senior Finance and Operations Manager and Director of Finance and Operations.
About Access
We want to see a social investment ecosystem that works for all charities and social enterprises. Through our programmes and our advocacy work, we ensure that charities and social enterprises can access the finance they need to sustain or grow their impact.
We target those most in need of patient and flexible investment through:
Main responsibilities include:
FINANCIAL MANAGEMENT (guide c.85%)
OPERATIONS, PEOPLE AND GOVERNANCE (guide c.15%) – scope dependent on number of hours worked
Please download the Job Specification for the full job description, person specification, terms & conditions and benefits.
Please note we are review applications on Thusday, 6th August, and may close recruitment early if suitable applications are received.
We want to see a social investment ecosystem that works for all charities and social enterprises.



The client requests no contact from agencies or media sales.
This is far more than a traditional Finance Manager position.
As Finance Manager, you'll lead the day-to-day finance function while helping shape the future of financial management at British Universities and Colleges Sport (BUCS). Reporting to the Director of Business Operations and leading our Finance Assistant, you'll be responsible for delivering high-quality management accounting, budgeting, forecasting and financial reporting that enables informed decision-making across the organisation.
Alongside ensuring excellent financial governance and control, you'll have the opportunity to modernise and transform the finance function. From improving management information and financial processes to leading the redesign of our purchase-to-pay process and supporting wider digital transformation, you'll play a key role in ensuring finance helps deliver our ambitious Strategy 2030.
We're looking for a fully qualified CIMA/CGMA accountant who combines strong management accounting expertise with a passion for continuous improvement. You'll enjoy working collaboratively with colleagues across the organisation, translating financial information into meaningful insight, challenging assumptions, and identifying opportunities to improve efficiency, strengthen financial sustainability and maximise the value of BUCS' financial resources.
If you're excited by the opportunity to build, influence and make a lasting impact within a values-led organisation that supports student sport across the UK, we'd love to hear from you.
Working at BUCS
BUCS prides itself on being an ambitious and challenging place to work, where staff enjoy work, embrace development opportunities, and have fun.
Benefits include:
How to Apply
Please apply via our recruitment platform Applied.
This will take you to the BeApplied platform which we use for our recruitment.
Should you have any questions about the role, please contact Jude Edwards, Director of Business Operations.
Application deadline:
13th August 2026, 22:00
Interview Information:
If successful candidate will be called to interview on the provisional date of 26th or 27th August 2026.
Candidates who successfully advance to the interview stage will receive further information about logistics and tasks via email. Some candidates may process to a second interview, which will be communicated accordingly. If any reasonable adjustments are required, please communicate them when accepting the interview offer.
Due to the expected high number of applications, it is likely we will only be able to provide feedback to those who reach the interview stage. If you don’t hear from us within two weeks of the closing date, please assume that, unfortunately, your application has not been successful.
Applicants should have the right to work in the UK and will be asked to provide proof of their eligibility to work in the UK before employment is confirmed.
Data Protection Statement
Any personal data submitted to BUCS in the course of this recruitment process will be held securely and processed solely for the purposes of recruitment. It will be held for the duration of the recruitment process, and if employed by BUCS, for the duration of the contract of employment and to fulfil the statutory, or recommended, retention periods when no longer an employee of British Universities and Colleges Sport. BUCS will comply with data protection legislation at all times and in line with BUCS Privacy Policy.
The client requests no contact from agencies or media sales.
Reporting to the Director of Finance and Commercial, you will take day-to-day responsibility for the Hospice’s finance function, ensuring robust financial management, effective financial controls and high-quality reporting across the organisation and its retail subsidiary.
You will provide accurate and insightful financial information to support decision-making at all levels, working closely with Trustees, Executive Team members, senior leaders and budget holders. You will also lead a skilled Finance team, drive continuous improvement and play a key role in delivering our financial strategies.
A major focus of the role will be supporting the implementation of a new Finance and Accounting system, helping to modernise processes and maximise organisational efficiency.
Key responsibilities
In return St Luke’s Hospice offer the following benefits:
Applicants are encouraged to inform us if any reasonable adjustments are needed to be made during any part of the recruitment process.
St Luke’s Hospice are equal opportunity employers and particularly welcome applications from groups who are currently under-represented in our staff.
Please note: We will not be able to employ you if you are not eligible to work in the UK. We will not be able to obtain a work permit on your behalf.
The client requests no contact from agencies or media sales.
Cloudesley is recruiting a new permanent, part-time Finance Manager (2.5 days per week). This varied role includes regular financial management tasks, reporting, budget setting, liasion with property and investment managers and lawyers, as well as policy development and advising Trustees on strategic issues.
About Cloudesley
Cloudesley is an independent charitable trust that makes grants to people, organisations and churches in Islington of c. £ 2million per year. Our grants budget is split equally between our Health and Church Grants programmes.
In June 2025, Cloudesley’s total assets were £57 million and the annual gross income was £1.5 million. Currently, around half of Cloudesley's endowment is held in financial market investments managed by Cazenove, and the other half is in c. 90 residential properties on the Cloudesley Estate in Islington. To fund its work, the charity uses income and a prudent element of capital gains generated from both the investments and properties.
This is an interesting time to be joining Cloudesley as it continues to manage its finances to ensure it can support both current and future needs in Islington, implements its property strategy, and helps to respond to the multiple challenges facing people, organisations and churches in Islington.
Finance Manager role
This wide-ranging role includes:
Staffing, governance and history
Cloudesley has a small team of four permanent staff. Staff work on a hybrid basis, with part of each week spent at the charity's office in King's Cross.
The charity has up to 15 Trustees at any one time, and a single corporate Trustee, Richard Cloudesley Trustee Limited. The Board of Trustees meets three times a year, and the Finance and Endowment Committee and Grants Committee meet quarterly.
The charity dates back to 1517, when Tudor yeoman and Islington resident Richard Cloudesley wrote his will and left two 'Stony Fields' to Trustees.
Cloudesley is an independent grant-making charity. We support people, organisations and churches in Islington
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead our IPS service and help transform lives through employment.
We're looking for an ambitious and values driven leader to develop a talented team, drive excellent outcomes and shape the future of mental health employment support in Islington.
About the Role
Hillside Clubhouse is looking for an experienced IPS Team Leader to lead our Individual Placement and Support (IPS) SMI service across Islington and as part of the newly merged North West London NHS Trust. You'll provide leadership, coaching and support to a team of Employment Specialists, ensuring high-quality, recovery focused employment support for people with mental health conditions.
This is an exciting opportunity for someone who wants to make a lasting impact. You'll work closely with NHS partners, employers and local stakeholders while helping to strengthen and develop the service, improve performance and deliver excellent employment outcomes.
Why Join Hillside?
Hillside Clubhouse is a co-produced mental health employment support charity working across Islington. We believe employment is a powerful part of recovery and support people to achieve their goals through our Clubhouse and community-based services.
As a small, ambitious charity, you'll have genuine opportunities to influence decision-making, shape services and work closely with senior leaders. We offer flexible and hybrid working, generous annual leave, pension contributions and ongoing professional development opportunities.
Please answer screening questions using examples from your own experience. We are interested in specific situations, actions and outcomes, so generic or theoretical responses may not be shortlisted.
The attached Job Description and Job Advert provide further information about the role, our expectations and what it's like to work at Hillside.
Candidates shortlisted for the next stage will be invited to a short telephone conversation before a final interview shortlist is agreed.
We run a varied programme of activities and support to rebuild confidence, re-engage with your community and rediscover a sense of purpose.



The client requests no contact from agencies or media sales.
Job Title – Financial Education Programme Manager & Workshop Facilitator
Reports to – Director of Financial Education
Working Hours – We welcome applications from candidates looking to work 28 hours per week (0.75 FTE) or term-time only. Working arrangements will be agreed with the successful candidate.
Location – Home-based, with regular travel by car to schools across London, Bristol and the M4 corridor, together with occasional travel to The Money Charity's London office for team meetings and training.
About Us
For over 30 years, The Money Charity has been the UK's Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing.
We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people from all backgrounds across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives.
We also work to promote Financial Wellbeing in the UK by working with the financial services industry to improve practices and outcomes for their consumers, and by influencing policy-makers, media, industry and public attitudes.
We are a small, passionate team with a big reach and an open mind, committed to quality, accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration.
About the Role
We're looking for an enthusiastic and experienced Financial Education Programme Manager & Workshop Facilitator to join our Children and Young People team and play a leading role in delivering one of our exciting new financial education partnerships.
This is an exciting opportunity to join The Money Charity at a time of growth and help shape a brand-new programme that will reach thousands of primary-aged children across the UK. Working in partnership with one of the UK's leading financial services organisations, you'll have the opportunity to influence how the programme develops, helping to create an engaging and impactful experience for both schools and corporate volunteers.
This is a hands-on role for someone who loves working with children. At the heart of the role is delivering engaging, inspiring and interactive financial education workshops to primary-aged pupils. You'll spend a significant proportion of your time visiting schools across London, Bristol and the M4 corridor, bringing money topics to life through energetic, memorable sessions that help children build the confidence, knowledge and skills to make informed financial decisions.
Alongside workshop delivery, you'll manage this exciting new volunteer programme delivered in partnership with a major financial services organisation. Working closely with our corporate partner and volunteer network, you'll ensure volunteers are recruited, trained, supported and deployed effectively to maximise both educational impact and volunteer experience. These volunteers will assist you with the delivery of your workshops.
You'll also play a key role in growing the reach of the programme by promoting the workshops to schools and community organisations, building relationships and managing the booking process from initial enquiry through to delivery.
This role has been designed to offer flexibility and would particularly suit an experienced teacher or facilitator looking for either a 28-hour working week or a term-time-only position.
Closing Date – Midday, Friday 14 August 2026
Interviews – First-round interviews will be held virtually on 25 and 26 August 2026
Start Date – We are looking for the successful candidate to start as soon as possible following the recruitment process
Please visit our website for the full job description including the key responsibilities, person specification, benefits and application details.
The client requests no contact from agencies or media sales.
The Communications and Research Officer is a new post designed to help bridge the gap between the research and campaigning work of Drone Wars UK and our supporters and the general public. The role is split 50/50 between communications and research. The communications element combines social media activity, website content creation and email communications, helping to ensure our messages are communicated clearly, consistently and creatively across a range of channels. The research element consists of undertaking a number of short-term specific research projects alongside participation in on-going longer-term research work.
This is an excellent opportunity for someone who enjoys creating engaging content as well as undertaking in-depth investigations that contribute to positive social change. In addition, the person appointed will take an active role in the forthcoming strategic review shaping the organisation’s work over the next few years.
Job Description
Communications
Research
General
Person Specification
Knowledge and Experience
Skills and Attributes
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help make healthcare work better for people experiencing homelessness
Thank you for your interest in joining Groundswell.
We're looking for someone who believes everyone should be able to access healthcare with dignity, whatever their circumstances.
As our Homeless Health Peer Advocacy (HHPA) Development Manager, you'll help make that happen by building the partnerships that enable people experiencing homelessness to access the healthcare they need.
At Groundswell, we know that good services alone aren't enough. Lasting change happens when health, housing and homelessness organisations work together around the person, sharing responsibility, building trust and removing barriers to care. This role exists to make that collaboration happen in practice.
Working across London, you'll strengthen partnerships, improve referral pathways and help embed HHPA within local systems so that more people can access timely, coordinated and person-centred healthcare. You'll also lead our Health Promotion programme, support the development of staff and volunteers, and help shape the future growth of the service.
This is an opportunity to improve individual lives by helping organisations work better together. Through your leadership, you'll help create a more connected health and homelessness system—one where people experiencing homelessness can access healthcare with confidence, dignity and choice.
If you're passionate about collaboration, committed to tackling health inequalities and excited by the opportunity to help shape the future of Homeless Health Peer Advocacy, we'd love to hear from you.
About Groundswell
For 30 years we've worked alongside people with lived experience to develop practical solutions that improve health, reduce inequalities and create opportunities for lasting change. We believe that people who have experienced homelessness are experts in the barriers they face and should play a central role in designing services and shaping the systems that affect them.
Today, Groundswell delivers peer-led services, helping thousands of people each year access healthcare, improve their wellbeing and influence the systems that affect their lives. As HHPA Development Manager, you'll join a supportive organisation that believes lasting change happens through relationships, partnership and involving people with lived experience at all levels.
Our Vision
Our vision is for a society which is fair, inclusive and equal.
We need equitable access to a healthier life and a better future for anyone with experience of homelessness.
Our Mission
Our mission is to bring people together to:
Amplify voices of people with lived experience to create solutions to homelessness and health inequalities.
Stand in solidarity and champion their rights, to create positive change.
Our Strategy
We co-produced our strategy with staff and volunteers with experience of homelessness. We’re proud to have remained true to our values of participation and co-production.
Stronger Voices, Healthier Lives, Better Futures, Greater Together
People with experience of homelessness must inform the solutions – because they understand the problems people face.
At every stage, we will hear, unite and amplify more voices of people with lived experience to speak out. Through participation we will build a stronger, more inclusive community to create change – through our organisation, in services, our sectors and wider society, locally and nationally.
Homelessness is a health emergency.
We will work to end health inequalities for people who have or are experiencing homelessness through advocacy, practical support, information and by influencing people, policy and services.
Everyone deserves a better, more hopeful life and future.
Lived experience of homelessness can lead to barriers that impact people’s life chances.
Recognising the potential in everyone, we will provide more opportunities and support for people with experience of homelessness to progress if, and when, they are ready.
We can’t achieve our goals alone – we are more impactful when we pull together.
We will become more effective and sustainable, building on our culture of relationships, compassion and transparency, and working closely with partners to learn, share and create change.
How Homeless Health Peer Advocacy Works
HHPA helps people experiencing homelessness overcome the barriers that prevent them accessing healthcare.
Many people face significant challenges navigating health services. Appointments can be difficult to attend, treatment can be confusing, and previous experiences of stigma, trauma or exclusion can make healthcare feel inaccessible. Without the right support, people often delay seeking help until their health has deteriorated.
"I need someone with me that I know that I can trust. I wouldn't do things like that on my own."
HHPA Client
HHPA provides practical, person-centred support that helps people access the care they need while building the confidence to manage their own health. Rather than providing one-off interventions, HHPA works alongside people over time, developing trusted relationships, responding flexibly to changing needs and supporting people to become more confident and independent.
The service combines the expertise of skilled Caseworkers with the unique insight of trained volunteer Peer Advocates who have lived experience of homelessness. Together they provide one-to-one advocacy, practical support and health promotion to help people:
register with healthcare services
prepare for and attend appointments
understand treatment and care plans
navigate hospital admission and discharge
access wider health and wellbeing services
make informed decisions about their health
become increasingly confident in managing their own health.
Alongside one-to-one support, HHPA delivers peer-led health promotion in hostels, day centres, outreach settings and other community spaces. Through informal conversations and group activities, Peer Advocates share accessible information about physical health, mental health and wellbeing, encourage preventative healthcare, identify unmet health needs and help people access support earlier. These conversations often provide the first step towards engaging with healthcare, creating trusted pathways into ongoing advocacy and reducing the need for crisis intervention.
Rather than doing things for people, HHPA works alongside them—building trust, reducing barriers and enabling people to become active participants in their own healthcare. This relational, peer-led approach improves individual health outcomes while strengthening partnerships across health, housing and homelessness services, helping more people access coordinated, person-centred care.
The Role
The HHPA Development Manager is a key leadership role within Groundswell's HHPA service.
You'll help shape how people experiencing homelessness access healthcare by strengthening partnerships across London's health, housing and homelessness system while leading the continued development of our Health Promotion programme.
People experiencing homelessness often interact with multiple services but still experience fragmented care, missed opportunities for prevention and barriers to accessing the support they need. HHPA bridges these gaps through trusted relationships, peer-led advocacy and health promotion. This role helps create the partnerships, systems and programmes that make that possible.
This isn't a traditional partnership management role focused on maintaining stakeholder relationships. It's a practical, hands-on leadership role that brings organisations together, supports colleagues to deliver excellent services and identifies opportunities to improve how healthcare is delivered and experienced.
Working closely with the Services Director, Systems Manager and Health and Social Care Lead, you'll help ensure HHPA remains well connected, continually improving and responsive to changing need.
The role combines five key areas of responsibility:
Leading the Service
Providing day-to-day operational leadership, supporting colleagues and helping ensure HHPA is delivered safely, consistently and effectively.
Building Partnerships
Developing strong relationships with NHS organisations, local authorities, homelessness services and voluntary organisations to embed HHPA and strengthen collaborative working.
Leading Health Promotion
Developing and overseeing Groundswell's Health Promotion and In-Reach programme, working with partners to deliver accessible, peer-led health promotion that encourages earlier engagement with healthcare.
Growing HHPA
Using learning from frontline delivery and partnership working to improve services, develop new approaches and support the expansion of HHPA into new boroughs and communities.
Developing People
Supporting, developing and inspiring staff and volunteers through reflective supervision, shared learning and a culture that values lived experience, collaboration and continuous improvement.
Together, these responsibilities make this a varied and influential role where you'll help shape both the future of HHPA and the wider health and homelessness system.
Role Description
As HHPA Development Manager, you'll provide operational leadership for key areas of Groundswell's Homeless Health Peer Advocacy service.
You'll lead the development of strategic partnerships, oversee the delivery and growth of our Health Promotion programme, support and develop staff and volunteers, and identify opportunities to strengthen and expand HHPA.
Working closely with the Services Director, Systems Manager and Health and Social Care Lead, you'll help ensure the service is well connected, evidence-informed and continually improving, so that more people experiencing homelessness can access timely, coordinated and person-centred healthcare.
Building Partnerships:
Develop trusted relationships across health, housing and homelessness services so organisations work together more effectively and people experiencing homelessness can access timely, coordinated healthcare.
Build and sustain relationships with NHS organisations, local authorities, homelessness services and community partners.
Support the Services Director to develop relationships with commissioners and strategic partners.
Represent Groundswell at operational meetings, networks and multidisciplinary teams.
Champion peer-led health advocacy and the involvement of people with lived experience.
Work with partners to identify shared challenges and develop practical solutions.
Embedding HHPA in Local Systems:
Help ensure HHPA becomes an established and valued part of local health and homelessness systems by strengthening collaboration and improving access to the service.
Embed HHPA within partner organisations' day-to-day practice.
Strengthen collaboration between HHPA staff and local services.
Develop and improve referral pathways.
Support timely, appropriate referrals and monitor referral activity.
Identify and resolve barriers to effective partnership working.
Work with the Systems Manager to strengthen systems that support collaboration.
Leading Health Promotion:
Lead the development of Groundswell's peer-led Health Promotion and In-Reach programme, helping people engage with healthcare earlier through accessible, trauma-informed support in hostels, day centres and community settings.
Develop partnerships that expand Health Promotion opportunities.
Oversee delivery across boroughs.
Develop accessible health information with communications colleagues.
Monitor quality, impact and learning and produce reports for funders
Ensure activities are delivered safely, including venue risk assessments where required.
Leading and Developing People:
Create a supportive, high-performing culture where staff and volunteers can thrive.
Line manage a team of Caseworkers and support volunteers.
Provide reflective supervision that encourages learning, wellbeing and high-quality practice.
Promote continuous learning and reflective practice.
Working alongside the Volunteer Management team, support volunteer recruitment, induction and ongoing development.
Foster collaboration, accountability and shared learning across teams.
Use coaching and asset-based approaches to help staff and volunteers recognise their strengths, build their skills and reach their potential.
Improving Services:
Use learning from partnerships, health promotion and complex casework to strengthen HHPA and improve system responses.
Work with the Health and Social Care Lead to improve multi-agency responses.
Identify opportunities to develop and expand HHPA.
Support the introduction of services in new boroughs.
Share innovation and best practice across the organisation.
Contribute to continuous improvement.
Supporting Service Delivery:
Alongside your strategic responsibilities, you'll help ensure HHPA delivers a responsive, safe and reliable service every day.
Participate in the HHPA duty system, including occasional early and late shifts.
Maintain effective communication with partners around referrals and triage.
Work with colleagues to resolve operational challenges.
General Responsibilities:
As a member of the HHPA leadership team, you'll contribute to the wider development of Groundswell.
Contribute to organisational planning and Team Leads meetings.
Champion equality, diversity, inclusion and anti-discriminatory practice.
Promote trauma-informed, strengths-based and person-centred approaches.
Ensure all work reflects Groundswell's values and commitment to lived experience.
Undertake other duties appropriate to the role.
What Success Looks Like
Success in this role is measured not simply by the partnerships you build, but by the difference those partnerships—and Groundswell's Health Promotion programme—make to people's lives and to the way health and homelessness services work together.
In your first year, you will have:
Built trusted partnerships across London's health, housing and homelessness system, establishing Groundswell as a valued and reliable partner.
Embedded HHPA within local services, strengthening referral pathways and making it easier for people experiencing homelessness to access timely, coordinated healthcare.
Led and developed Groundswell's Health Promotion and In-Reach programme, expanding peer-led health promotion across London and creating more opportunities for people to engage with healthcare earlier, in trusted community settings.
Supported and developed Caseworkers, volunteers and colleagues, creating a positive culture of reflection, collaboration and continuous learning.
Worked alongside colleagues and partner organisations to improve responses for people with complex needs, removing barriers to healthcare and strengthening multidisciplinary working.
Used learning from partnerships and frontline delivery to improve existing services, support innovation and contribute to the growth of HHPA into new boroughs.
Helped strengthen the wider health and homelessness system by promoting earlier intervention, improving collaboration and ensuring more people experiencing homelessness can access healthcare with dignity, confidence and choice.
Above all, you'll have created the conditions that enable both excellent health advocacy and impactful Health Promotion to thrive. By bringing organisations together, supporting colleagues and volunteers, and embedding peer-led approaches within local systems, you'll help more people experiencing homelessness access healthcare earlier, experience better outcomes and receive more connected, compassionate and person-centred support.
Working as Part of the HHPA Leadership Structure
These roles work closely together, combining strategic leadership, operational delivery, partnership development and specialist expertise to ensure HHPA is safe, effective and continually improving.
The HHPA service is delivered through a collaborative leadership model:
Services Director
Provides strategic direction, secures funding, and holds overall accountability for delivery, performance and growth.
Systems Manager
Designs and maintains the systems, processes and infrastructure that enable safe, efficient and compliant delivery.
Health and Social Care Lead
Leads on supporting individuals facing the greatest barriers, providing specialist knowledge and navigating complex health and social care systems.
Development Manager (this role)
Ensures HHPA is embedded within local systems and relationships, so that partnerships translate into effective access to healthcare in practice.
Together, these roles ensure the service is:
Well designed (systems)
Well connected (development)
Effective for those with greatest need (health and social care)
Strategically led and sustainable (director)
Our work is:
Person-centred — responding to individual needs
Peer-led — shaped by lived experience
Collaborative — built through partnership
Rights-based — focused on access and equity
System-focused — working to create lasting change
We understand that care is demonstrated through consistent, reliable and thoughtful practice — in how we communicate, follow up, and deliver support.
Person Specification
At Groundswell, we know there is no single route to becoming a great manager. You may have gained your experience through paid work, volunteering, community organising, supporting people experiencing homelessness or other forms of social exclusion, or through your own lived experience. We welcome applicants from a wide range of backgrounds who share our values and commitment to improving people's lives.
We're looking for someone who shares our values, enjoys building relationships and wants to help create a health and homelessness system that works better for everyone.
What We're Looking For
A) Core Requirements:
We're looking for someone who can demonstrate:
B) Knowledge and Experience:
The successful candidate is likely to have knowledge or experience of:
Essential:
Desirable:
C) Personal Qualities:
We're looking for someone who is:
We'd Particularly Welcome Applications from People Who Have:
Lived experience of homelessness or another form of social exclusion.
Experience of working in partnership with local communities.
Experience of co-production or supporting people with lived experience to shape services.
A commitment to using lived experience to influence systems and improve outcomes.
Our Commitment to Inclusive Recruitment:
Groundswell is committed to building a diverse and inclusive workforce. We actively encourage applications from people with lived experience of homelessness, migration, the criminal justice system, mental ill health, substance use or other forms of social exclusion.
We recognise that no one candidate will meet every requirement. If you believe you have the skills, values and potential to succeed in this role, we'd encourage you to apply.
Why Join Groundswell
Meaningful Work
This is an opportunity to improve not just individual lives, but the way services work together.
As HHPA Development Manager, you'll help shape partnerships that make healthcare more accessible for people experiencing homelessness. Your work will influence how organisations collaborate, how services are designed and how people experience care. Every partnership you strengthen and every barrier you help remove has the potential to improve health outcomes for people who are too often excluded from healthcare.
A Supportive Team
We're a values-led organisation where collaboration, compassion and lived experience shape everything we do. You'll work alongside experienced colleagues who are committed to learning from one another and supporting each other to do challenging work well.
We believe good leadership is rooted in reflection, openness and trust. Through regular supervision, reflective practice and close collaboration across the HHPA leadership team, you'll have the support and autonomy to develop your ideas, build strong partnerships and make a lasting contribution.
Learn and Grow
HHPA is continuing to grow, creating exciting opportunities to influence the future of the service.
You'll have the opportunity to deepen your understanding of health inequalities, partnership working and systems change, while developing your leadership skills and contributing to the expansion of Homeless Health Peer Advocacy across London. Whether you're looking to broaden your expertise, lead new initiatives or help shape the future direction of the service, we'll support your professional development every step of the way.
Benefits
We offer a range of benefits to support your wellbeing and work-life balance, including:
28 days annual leave plus bank holidays.
5% employer pension contribution.
Flexible and hybrid working, where service delivery allows.
A compressed hours working pattern is available.
Regular reflective practice and high-quality supervision.
Ongoing learning and development opportunities.
A supportive, inclusive and values-led working environment.
Be Part of Something Bigger
At Groundswell, we believe everyone should be able to access healthcare with dignity, whatever their circumstances.
By joining us, you'll help create stronger partnerships, more connected services and a fairer health system for people experiencing homelessness. You'll work alongside colleagues, volunteers and partner organisations who share a commitment to collaboration, lived experience and lasting systems change.
Better partnerships create better healthcare.
By bringing organisations together, supporting colleagues and strengthening the systems around people experiencing homelessness, you'll help ensure more people receive the care they need, when they need it.
If you're looking for a role where you can influence services, build lasting partnerships and help create fairer access to healthcare, we'd love to hear from you.
Application and Interview Process
Please let us know if you would like to request any accommodations or adjustments throughout the application and interview process. We will be very happy to support these wherever possible to give all applicants the best opportunity to showcase their skills and experience.
We encourage our candidates to draw from their personal and professional experiences, skills, knowledge and passion for our work in their applications, as we believe this will be the best representation of why you are the right fit for the role. While we acknowledge that Generative AI can be a useful tool when used selectively, we do not believe it can replace the authenticity each individual can bring to their application. Therefore, we ask you to consider carefully any use of Generative AI throughout the application process.
Application
To apply, please submit your CV along with a cover letter. The cover letter should explain:
How you meet each of the areas outlined in the person specification above
Why you are interested in doing this job at Groundswell.
The deadline for applications is 10am on Monday 17th August.
Interviews
Interviews will be held online on the week beginning August 24th.
If you do not have a computer or a suitable space to do an online interview, we can arrange for you to come into our office.
We are a small charity with limited resources and are unable to give individualised feedback on unsuccessful applications before the interview stage.
Pre-employment checks
The job offer for the successful candidate will be subject to a reference and DBS check.
Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying.
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The client requests no contact from agencies or media sales.
Position: Deputy CEO
Reporting to: CEO
Location: London or Bath (hybrid working at either location)
Contract: Full-time, permanent
Salary range: £65,000 - £75,000 (dependent on experience)
Deadline: 18:00 (BST) on 11 September 2026
EJF is an equal opportunity employer and is committed to building a diverse and inclusive workplace. Applicants must have the legal right to work in the UK.
About the Role
Environmental destruction and human rights abuses are rarely separate crises - they are cause and effect. The Environmental Justice Foundation was founded on this understanding, and for two decades we have fought to protect the natural world and the people whose lives and freedoms depend on it.
We are seeking an exceptional Deputy CEO to help lead EJF into its next phase of growth and impact. This is an extremely rare opportunity to take on a crucial leadership role at a highly respected international NGO at a pivotal moment.
As Deputy CEO, you will play a central role in shaping EJF's strategic direction, team leadership and operational excellence, working in close partnership with the CEO and senior team to scale our impact, strengthen our global presence, generate new income, and ensure the organisation continues to deliver courageous, evidence-led change.
The Deputy CEO will take on critical tasks to enable the CEO to focus on delivering the strategic vision, providing vital leadership and development of EJF's programmes and governance. You will assume specific, nominated areas of programme management, supervising and guiding campaign and communications teams and providing a clear line of decision-making and direction.
The role will work closely with the CEO and senior leadership to continually improve the organisation's efficiency and effectiveness, entrench the ethos, vision and values that define our working culture, and help deliver the positive impact for the natural environment and the human rights that depend on it.
From strengthening governance and organisational performance to driving innovation, growth, and collaboration, you will be instrumental in maintaining an agile, resilient, impact-driven organisation capable of confronting some of the world's most urgent environmental challenges.
This role calls for an experienced and confident manager and leader with strategic vision, operational rigour, communications acumen and a deep commitment to biodiversity conservation and environmental justice. You will bring people together across cultures and disciplines, empower emerging leaders, and foster a high-performance, inclusive organisational culture. Externally, you will help represent EJF with credibility and influence, building alliances with funders, policymakers, partners, and frontline communities to accelerate systemic change.
Key Responsibilities
1. Mission and Purpose
● Alongside the CEO and Founding Director, continuously reaffirm and embed EJF's Mission, Vision and Values, ensuring they are deeply embedded across all programmes and teams to foster cohesion and strategic alignment globally.
● Safeguard our core mission of environmental justice and strengthening grassroots capacity in the Global South, ensuring that the organisation, across its multiple geographies and jurisdictions, adheres to this core purpose and scope.
● Articulate and deliver the highest possible professional standards, working culture and practice across all aspects of EJF's work.
2. Campaign Delivery, Amplification and Impact
● In close partnership with the CEO, guide and oversee the organisation's strategic and tactical approach across its operations and campaigns.
● Provide additional guidance, recommendations and scrutiny on the planning, production and release of reports, films and other campaign materials.
● Help shape EJF's external positioning, ensuring coherence between evidence, advocacy, partnerships and communications.
● Strengthen EJF's visibility and reach by engaging the media, attending and presenting at high-level meetings, liaising with key contacts and major funders, and acting as a spokesperson in the CEO's absence.
3. People, Culture and Leadership
● Help to further develop and support a high-performing Senior Management Team (SMT), individually and collectively, fostering accountability, collaboration and strong leadership practice.
● Guide and mentor teams to ensure they remain focused on delivering EJF's mission and priority objectives with strategic impact.
● Ensure fairness and equity for staff across the organisation, alongside consistently high standards of management.
● As directed by the CEO, serve in his absence to ensure the campaigns and programmes continue uninterrupted, working closely with the Senior Management Team (SMT).
4. Operations and Funding
● Work with the Operations Team to ensure EJF's exemplary operational efficiency across all areas of its work, championing continuous improvement of systems, processes and tools to strengthen efficiency, resilience and internal knowledge sharing.
● Work with the CEO, Founding Director, COO, and other team members to secure funding to support all our operations. This will require direct liaison with key donors, identifying new funding streams and ensuring compelling proposals, grant reports and updates are delivered on time.
● Ensure our operations across geographies and jurisdictions adopt a unified approach in all aspects of our work while respecting local contexts and needs.
5. Risk and Security
● Ensure that robust security and safeguarding measures are in place, regularly reviewed and actively embedded across teams.
● Contribute to organisational risk management, providing an additional oversight role for legal, reputational, political and operational risks across multiple jurisdictions, ensuring guidance and support are in place to secure compliance with relevant laws, regulations and ethical standards in all operating contexts.
Essential Experience, Skills and Attributes
We are seeking a values-driven, strategic leader with the judgement and organisational capability to help guide EJF through its next phase of growth and impact.
You will bring:
● Significant senior leadership experience (typically 10+ years), ideally 6+ years within the charity or not-for-profit sector.
● Proven success in programme design and delivery and organisational management, including oversight of complex budgets and resources.
● Strong financial acumen, with the ability to improve cost-effectiveness and maximise impact.
● Outstanding communication skills, including exceptional written English and the ability to engage diverse audiences, from teams to funders and senior decision-makers.
● Sound judgement and strategic thinking, with the ability to navigate complexity and make high-quality, values-led decisions, including in fast-moving or high-stakes environments.
● Strong people leadership, with experience building inclusive, high-performing teams, supporting senior colleagues, and developing emerging leaders across cultures and geographies.
● Experience contributing to organisational strategy, change, and governance, with confidence engaging boards and leading through growth or transition.
● A collaborative, diplomatic approach, combined with resilience, adaptability, and composure under pressure.
● Experience working in international or distributed organisations, and building effective external partnerships, including with donors, business partners and grassroots groups.
● An ability to travel internationally, occasionally at short notice.
● A clear commitment to EJF's Vision, Mission and Values, and to fostering a culture of excellence, equity, safeguarding, and impact.
While not essential, the following would be a strong advantage:
● Additional languages, particularly French, Spanish, Portuguese, or German.
● Professional media or communications experience, with demonstrable skills in shaping narratives, engaging audiences, and supporting organisational visibility.
● Experience in field research and/or investigations, ideally in complex or international contexts.
● Proven ability to manage projects, people, and budgets remotely, including supporting geographically dispersed teams.
What We Offer
In return for your leadership and commitment, we offer a rewarding package designed to support your well-being, flexibility, and professional growth:
● 30 days annual leave (including public holidays), increasing with each year of service, plus additional paid leave between Christmas/New Year.
● Private healthcare package.
● Generous pension scheme, with employer contributions increasing over time.
● Hybrid working (minimum 3 days in the office).
● Cycle-to-work scheme.
● A dynamic, supportive, and inclusive working environment, with genuine opportunities for professional development and career progression.
● The chance to play a senior leadership role in an organisation delivering real-world impact for people and planet.
Join Us
EJF's strength lies in a rare combination: deep, trusted relationships with grassroots communities on the front line of environmental destruction, and the expertise to turn that local knowledge into major campaigns that protect our oceans, our climate, and the ecosystems that sustain us all. As Deputy CEO, you will help ensure that strength keeps growing — sharpening the leadership, systems and teams that connect community action to global impact, from coastal fishing villages to the corridors of international policy.
At EJF, leadership means courage, integrity, and impact. As Deputy CEO, you will help steer campaigns that expose environmental crime, defend those on the frontlines, and secure lasting protections for ecosystems and communities alike. Together, we work to protect people by protecting the planet — and to build a fairer, more resilient future for all.
If you are ready to bring your skills to a mission that matters, we would love to hear from you.
Application
To apply, please use this link to upload your:
● Cover letter outlining your suitability and interest in the role (max 2 pages)
● CV (max 2 pages)
Deadline: 18:00 (BST) on 11 September 2026
** We encourage early applications as we review on a rolling basis and may begin interviewing shortlisted candidates ahead of the deadline.
Only shortlisted candidates will be contacted. No other communications or agencies, please.
Applicants must have the legal right to work in the UK. EJF is an equal opportunity employer and is committed to building a diverse and inclusive workplace.
1. Overview :
Amna, meaning safety in Arabic, is a refugee-centred organisation that supports mental health and community-led healing. We equip displaced communities with the tools to heal, build resilience, and restore a sense of belonging.
Rooted in evidence and lived experience, our global work empowers frontline organisations to deliver trauma- and identity-informed care. Through safe, culturally grounded spaces, we help break cycles of trauma and support long-term recovery.
Amna is currently undertaking a broader organisational strengthening exercise focused on improving operational resilience, financial sustainability, governance, compliance, and readiness for future growth. This consultancy forms part of that wider organisational development agenda and will inform future decisions on systems, processes, structures and investment priorities.
2. Objective
Amna's finance function is now fully resourced, creating the right moment to review and strengthen the organisation's financial systems and processes. This consultancy is commissioned to establish the added value of a review of Amna's finance ecosystem, and to identify practical, costed solutions to support the organisation's next stage of growth.
The objective of this consultancy is to support Amna in diagnosing its current financial ecosystem, whether its financial systems, processes, controls, reporting structures, governance arrangements and operating model are fit for purpose for its current and anticipated scale. Based on this diagnosis and mapping out relevant, costed solutions for a future finance system upgrade and/or procurement,linking Amna's core business activities and income-generating activities with donor compliance requirements and UK charity compliance obligations and strengthen organisational decision-making, grant management, forecasting and organisational sustainability over the next 3–5 years.
2. Scope of Work
The consultancy should not assume that technology is the preferred solution. Recommendations should distinguish between issues that can be addressed through changes in processes, governance, roles and responsibilities, staff capacity or systems, and should prioritise solutions according to value for money, organisational readiness and expected impact
Diagnosis (Consultant-led)
SWOT-style analysis across Finance, SLT, and Programmes
Assess organisational reliance on manual processes and identify key operational bottlenecks and map where time, confidence, or control is being lost
Review alignment and map data flows across Finance, Programmes, Development, MEL, HR, and Operations.
Review how financial information supports and distinguish decision-support needs from compliance/control requirements at management, SLT and board levels.
Finalise objectives, success indicators, and non-negotiables for procurement
Solutions Mapping (Consultant-led)
Recommend an appropriate future-state finance operating model based on different organisational growth scenarios including roadmap and costing model for finance system upgrade. Identify opportunities for automation, integration and systemisation across finance, procurement, grant management and reporting processes.
3-year Financial Systems Improvement Roadmap, aligned with the Operations Systems Roadmap and assess resource implications (people, systems, skills and governance) of each proposed solution. Where relevant, this should address visibility into specific finance workflows such as grants tracking/pipeline and contract management for outsourced finance services.
Risk matrix and pros/cons per proposed solution and recommend governance and control improvements required to support future growth.
Prioritisation against agreed criteria (relevance, cost, efficiency, effectiveness) as a timeline-bound plan
Provide revised Organizational wide financial health KPIs for the next 3–5 years, with calculations, methods of measurement and reporting frequency.
Propose practical, light-touch recommendations to reduce friction in procurement-related steps that touch finance (e.g. purchase requests, approvals) proportionate to effort and scoped as an input to the finance ecosystem, not a full procurement redesign
Present distinct solution categories (e.g. low/moderate/significant investment options), each with an indicative cost range, so Amna can decide what fits best. To be finalised only once diagnosis is complete.
3. Deliverables
Finance ecosystem maturity assessment including (strengths, weaknesses, critical gaps/bottlenecks, benchmark against comparable organizations). A diagnostic report validating and finalising the objectives, success indicators, and non-negotiables (Max 15 pages) .
A data flow map across Finance, Programmes, Development, MEL, HR, and Operations.
A 3-year Financial Systems Improvement Roadmap, including future state operating model options (i.e maintain current scale, moderate growth, significant growth) and suggest required resources/systems/risks/costs per scenario.
Scenario-based, costed solution options, each with a pros/cons analysis.
Identify where technology or automation can simplify existing finance processes and reduce manual effort.
Proposed finance KPIs for the next 3–5 years, with supporting calculations.
A final report and presentation to the Senior Leadership Team and Board (via the Treasurer).
4. Roles and Responsibilities
Operations, Risks and Security Director: Overall accountability for the consultancy, sign-off on deliverables, and escalation to SLT/Board.
Head of Finance, Risk & Compliance: Owns the finance/compliance stream and is the consultant's main technical counterpart, reviewing and approving draft deliverables before they reach the Director of Operations.
Finance Manager: Provides operational implementation support, including access to data, documentation, and day-to-day coordination with the consultant.
The consultant is expected to engage with representatives from other departments programmes, MEL, fundraising and Organisation development, leadership and the board members mainly treasurer as required.
5. Payment Terms
Payment will be linked to the completion and sign-off of agreed deliverables (Diagnostic report., Draft options paper, Final roadmap and presentation)/milestones rather than paid as a single lump sum. The exact fee structure, total budget, currency, and payment schedule will be confirmed with the appointed consultant and set out in the resulting contract.
6. Contract length
The contract shall be effective from September 2026 and shall continue until delivery of the final report and presentation, expected in October–November 2026, unless terminated or extended earlier by mutual written agreement of both parties.
7. Quality Assurance
All draft deliverables will be reviewed by the Head of Finance, Risk & Compliance prior to circulation.
Final sign-off rests with the Director of Operations, following consultation with the Senior Leadership Team and Board (via the Treasurer).
Regular check-in meetings will be held between the consultant and the finance/compliance stream led to track progress against the agreed timeline and deliverables.
Any material changes to scope, timeline, or approach must be agreed in writing before proceeding.
Draft outputs should be tested with key users and stakeholders to ensure recommendations are practical, proportionate and implementable within Amna's operating environment
8. Confidentiality and Data Protection
The consultant will have access to sensitive financial, operational, and organisational information and must treat all such information as strictly confidential, both during and after the assignment.
The consultant must comply with UK data protection law (UK GDPR and the Data Protection Act 2018) in handling any personal or organisational data shared for the purposes of this consultancy.
Data and documents shared for the assignment remain the property of Amna and must be securely stored, not shared with third parties, and deleted or returned at the end of the assignment unless otherwise agreed.
A confidentiality/non-disclosure clause will be included in the contract with the appointed consultant
9. Contact and Communication
The main point of contact for this consultancy is the Head of Finance, Risk & Compliance, with escalation to the Operations, risks and Security Director as required. Regular progress updates will be agreed with the consultant at the start of the assignment
10. Proposal Submission Requirements
A brief technical proposal outlining understanding of the assignment and proposed methodology (clearly distinguish between process issues, governance issues, people issues and system issues).
A proposed workplan and timeline, aligned with the kick-off and deliverable dates set out in this ToR.
CV of the consultant who would deliver the assignment, demonstrating experience supporting charities, INGOs or grant-funded organisations operating internationally preferably experience with UK charity finance, donor compliance, VAT considerations, grant management and multi-country operations.
A cost proposal, clearly breaking down by phase/deliverable/VAT/Admin including day rate(s) and an all-inclusive total cost for the assignment.
Contact details of at least two relevant references.
The client requests no contact from agencies or media sales.
The Individual Giving Assistant is responsible for managing the operational and reporting elements of our individual giving activities which include: online donations, legacies, our Name a Seat scheme, one-off donations from audiences and on-site visitor donations.
Please download the attached Job Description for a full overview of this role's responsibilities.
The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.
The deadline for applications is 23:59 on the closing date for the job posting.
We endeavour to keep job adverts open for at least two weeks for prospective applicants to apply. However, if we receive a high volume of applications for a role, we reserve the right to close the vacancy early. Therefore, we encourage you to submit your application as early as possible to ensure consideration for shortlisting.
Please note, applications sent via Email or 3rd party agencies will not be considered.
Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.