Director of finance and administration jobs in bishopton, warwickshire
ID: 1557
Job Title: Deputy Director of Services & Innovation, Central Region of England
Service: Services & Innovation
Salary: £65,782 - £72,959 Additionally, £480 home-based allowance FTE per annum
Location: Homebased with regular travel across the central region of England and occasional London Head Office.
Hours: full-time 37 hours per week.
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Are you an innovative, strong, team player, who is solution focused and passionate about making a difference in everything you do? Do you have a proven track record of growth and retaining services, delivering excellent, inclusive services and cultivating quality and diversity? Are you looking for a diverse, ambitious and fast paced organisation – if so, you have found it.
About the role:
The roles primary function is to lead the operational teams and lead on strategic development and growth across the region. The post holder will model the organisations values; people focus, can do, excellence and mutual respect.
The Deputy Director leads the strategic development and transformation of Family Action services across the Central region, and implements the organisation’s strategic plan and its 5 key objectives. The role focuses on stakeholder engagement, partnership, service development, and system leadership across sectors. It requires inclusive leadership and the effective line management of Operational Managers and one Assistant Director.
The role has responsibility for service delivery, risk management, performance, quality and practice, safeguarding, income generation and budgets across the region. The post holder drives accountable leadership, innovation, co-creation, and continuous improvement across all the Central region. The Deputy Director will be an excellent communicator, highly resilient, and a decision maker, while always championing Family Action’s values in delivering inclusive, outcome-focused support for children, families, young people and adults.
Main Responsibilities:
· Be accountable for service delivery across the region, contractual performance, safeguarding, quality assurance, risk management, ensuring services meet regulatory standards, delivering positive outcomes and embedding equality, diversity and inclusion in everything we do.
· Lead senior stakeholder engagement and foster strong cross-sector partnerships across the geographic area.
· Line manage Operational Managers, and an Assistant Director, oversee budgets to ensure efficient, cost-effective service delivery. Champion the sharing of learning, development of staff and volunteers and best practice across services to support continuous improvement and innovation.
· Strategic and accountable leadership, leading the region by motivating and galvanizing the team to achieve innovation, growth and quality services maximising outcomes for the people we support
· Working alongside the Business Development & Corporate and Marketing team, drive the region’s income generation through generating and responding to new opportunities, and by leading innovative service design and modelling.
· Be part of a dynamic and supportive team of other regional and national Deputy Directors, sharing and influencing cross-organisational decision making, resource allocation, strategy and organizational development and leadership.
Main Requirements (for details check the job description and person specification):
· Passionate about social justice and improving the life chances and supporting children, young people and adults who experience disadvantage.
· We are looking for someone who has senior level leadership and management experience and expertise in at least one of the settings in social care, health, young people and community sector. Who is highly robust, able to priorities multiple workflows and issues, with a good understanding of and leadership around service risks and decision making.
· We are also looking for someone who can think strategically across systems, contribute to innovation, creativity and diversity, and is an excellent inclusive leader that can inspire their teams as well as their peers and senior leaders in Family Action.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced and children’s barred list.
· Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
Click 'Apply Now' to complete our online application form by the closing date of Sunday 28th September at 23:59
Interviews and an assessment exercise will be virtual over Microsoft Teams – Week commencing 13th October.
For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Helen Cantrell (full email address on advert document)
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role. For this vacancy, we are also applying positive action to improve the representation of people of colour in management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced Finance Director to join our team of nearly 100 staff, ideally before the end of 2025.
This is a full-time, home-based, permanent position. You can be based anywhere in mainland UK or Ireland, with some travel and occasional overnight stays to meeting and conferences mainly in England and Wales.
We offer flexibility around working hours, including the option of a 9 day fortnight - time off in lieu is also available. We offer 25 days holiday pro rata (rising to 28 days) plus statutory public holidays. We are happy to make adjustments for people with disabilities and/or caring responsibilities, and we welcome applications from all communities.
The role is a grade 7 position with a starting salary circa £75,000 plus benefits including 9% employer pension contribution.
The Finance Director (“FD”) works alongside the Chief Executive and Operations Director to manage the finances and governance of The Rivers Trust, a leading conservation charity with three associated trading subsidiaries operating across the UK and Ireland, with a collective annual income approaching £10m.
Given the prospective retirement of the current postholder at the end of 2025, we are seeking a well-qualified and experienced individual to take on this senior leadership role as soon as possible to enable handover to occur.
The role is very varied and wide-ranging, including presenting financial information to the Trustees and senior management on a quarterly basis, reviewing monthly management accounts, leading on annual budgeting, appraising internal project concepts and contracts, statutory compliance administration and liaising with auditors.
The postholder will lead a team of eight in the Finance department and join a very welcoming team of 95 highly engaged and passionate staff at The Rivers Trust.
Main duties and responsibilities:
Working alongside the CEO, the Finance Director will provide commercial, financial and governance management and leadership for The Rivers Trust ("the Charity") and its associated subsidiaries (“The Companies”). The FD will not only be an exceptional accountant, with executive oversight of the finance function, but will be commercially astute and have the confidence to represent robustly the best interests of The Companies. The FD will also be an experienced manager of people.
Key Accountabilities:
- Act as a business partner to support and constructively challenge the CEO in the general management of the Charity and the Companies, reporting to the board.
- Lead all aspects of the finance function (including maintaining and developing the financial control environment; robust financial accounting; cashflow management; incisive management information; clear and concise reporting to Board) to ensure that the Charity and the Companies’ assets are secured, risks are managed, and the Board of Trustees, subsidiary boards and committees can make well-informed decisions.
- Manage relationships with auditors, funders, IT specialists, banks, investment platforms and other external organisations.
- Provide support to project bids and the development of other commercial opportunities to ensure that bids/opportunities are optimised for the Charity and the Companies as a whole.
- Provide input to project and programme delivery from time to time, to ensure that performance is maximised for the Charity and the Companies.
- Attend Board meetings and Business Audit and Risk Committee meetings to guide the Board and the Senior Management Team on financial, commercial and governance issues.
- Ensure compliance with the requirements of the Charity Commission and Companies House and, from time to time, provide guidance to members of the Rivers Trust movement on good governance practice.
- Maintain the finance department operational manual for business continuity.
- Serve as the Company Secretary for the Charity and Companies.
Staff Management:
- Lead, manage and develop the finance team (who work remotely) and ensure the team understands their respective and collective contribution to achieving the Charity's and the Companies’ objectives.
- Support the team in their professional development.
- Ensure the team delivers a high-quality service focused on internal and external customers and funders.
Knowledge, skills, experience, and personal qualities:
Essential
- Significant experience in financial management and senior leadership roles, ideally gained in a range of organisations.
- A strategic thinker, able to see the big-picture, shape long-term direction and balance this with attention to detail.
- Strong analytical and problem-solving skills combined with creativity and openness to innovate.
- Strong IT and digital skills, with experience of using technology to improve efficiency and automate processes.
- Proven people leadership experience, with a track record of managing, developing, and inspiring teams and creating a supportive, inclusive, and collaborative culture.
- Excellent relationship builder, with the interpersonal skills to influence, collaborate, and provide constructive challenge while maintaining positive relationships across the organisation, including with trustees and senior stakeholders.
- Experience reporting to boards of trustees and/or directors, with the confidence to contribute to board-level discussions as a trusted adviser.
- Strong written and verbal communications skills, able to distil complexity into pertinent, concise and understandable messages tailored to diverse audiences.
- The courage to make and communicate tough decisions and be open about risks and setbacks.
- Resilient and calm under pressure, with the ability to maintain focus and steady leadership in challenging circumstances.
- Impeccable standards of integrity and personal ethics, acting as a role model for the organisation values.
- Knowledge of Sage financial software packages.
- Work to a good standard in Microsoft 365, especially Excel, Word, Outlook and Teams.
Desirable
- Experience of working in the charitable sector.
- Experience of being a Company Secretary.
- Understanding of the environmental sector or a passion for making a positive impact.
- Familiarity in using Sharepoint, Sage and Slack.
- Knowledge of Partial Exemption VAT rules.
- A basic understanding of Irish tax law, Irish and UK payroll taxes and corporate governance.
Qualifications/ Education
- Qualified Accountant, preferably ICAEW or ACCA.
Additional information
Everyone who works for us is expected to contribute to a respectful and inclusive working culture and follow our policies and procedures including Health & Safety, EDI, Cybersecurity and GDPR.
Please note we can only accept applications made through this site, and not sent by email or other methods.
We are committed to ensuring our recruitment process is inclusive and accessible. We warmly welcome applications from people of all backgrounds, experiences and perspectives. If you would benefit from any adjustments to support you through the process, please let us know and we will do our best to accommodate your needs.
To apply please send your CV and a covering letter.
Closing date: Wednesday 24th September 2025
We may close this vacancy early if we receive a strong pool of applications, so we encourage early submission
A leading environmental charity, and umbrella body for the Rivers Trust Movement, our vision is for wild, healthy, natural rivers, valued by all.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Scientific and Medical Network (SMN) is an educational charity that challenges the adequacy of scientific materialism by exploring the frontiers of science, consciousness, and spirituality. SMN produces webinars, online conferences, and a regular journal, Paradigm Explorer, aimed at academics, educational professionals, students, and the general public.
We need another member of the accounts team who can dedicate the time to fortify our accounts team and help with operational processes, and with organisational development.
Role Overview: This is a hands-on systems development role that combines operational financial administration with organisational development. The successful candidate will work collaboratively with the existing bookkeeper to further bring order and clarity to SMN's financial processes while building a coherent framework within its new Chart of Accounts, that can accommodate the organisation's growing interconnected projects.
The role focuses on improvements such as new invoicing processes, streamlining payment workflows, and resolving banking issues - while helping to develop the systems and structures needed for long-term financial clarity and governance compliance.
This is a mid-level position that blends practical work with systems thinking, requiring someone who can work at both levels to support SMN's diverse activities across webinars, conferences, membership services, and multiple projects.
Key Responsibilities:
Practical priorities
- Help new weekly payables cycle, working closely with Bookkeeper and Director with financial oversight
- Organise invoices from various projects, determining their place in the overall financial structure
- Initiate payments via CAF, PayPal, and other systems,
- Manage banking relationships with Barclays and CAF, maintaining efficient access and reporting
- Maintain banking mandates and ensure record-keeping remains clear, up-to-date, and efficient
- Support General Manager with hands-on financial operations and day-to-day payment processing
Financial Structure Development
- Help to implement and refine new Chart of Accounts with SMN Bookkeeper focusing on clear reporting
- Collaborate with project leads (particularly David Lorimer for Galileo Commission) to understand financial structures and reporting requirements
- Develop project reference systems linking budgets, codes, and stakeholders across diverse activities
- Work on 2026 organisational budgets once foundational systems are established
Collaborative Team Support
- Work as peer consultant with bookkeeper Rhanna Lei Cariaga, supporting her professional development
- Support Director Alan Malby, General Manager Andrew Polson , and Company Secretary Catherine Coubrough-Smith in meeting Charity Commission compliance requirements
- Contribute to Board reporting through accurate financial documentation and analysis
Essential Qualifications and Experience:
- Accounting qualification (AAT, ACA, ACCA, CIMA) or significant equivalent practical experience
- Hands-on experience with payment processing, banking relationships, and invoice management
- Proven ability to work with complex organisational structures and multiple projects
- Experience with Xero or similar accounting software systems
- Strong relationship management skills for dealing with banks and financial institutions
- Collaborative working style with ability to support team development
- Practical problem-solving approach to operational challenges
Highly Desirable:
- Experience with charity/nonprofit financial management
- Knowledge of CAF banking and payment systems
- Understanding of UK Charity Commission requirements
- Experience in systems implementation and process improvement
- Familiarity with multi-project organisational structures
Working Arrangements:
- Flexible remote work with occasional video conferencing for team meetings
- Collaborative schedule coordinated with bookkeeper and General Manager
- Initial intensive period (10-20 hours/week) for systems implementation
- Sustainable ongoing commitment (7-10 hours/week) once foundations established
- Responsive availability for urgent financial matters and payment processing
Benefits:
- Collaborative team environment with opportunities for professional development
- Flexible working arrangements with remote work capability
- Meaningful work supporting innovative projects at the intersection of science, consciousness, and spirituality
- Financial systems development experience working with a UK charities context
The client requests no contact from agencies or media sales.
Join Mersey Rivers Trust and Help Make a Real Impact for Rivers, Wildlife and Communities!
Are you a skilled finance and governance professional looking to use your expertise for good? Mersey Rivers Trust is seeking a Finance and Governance Manager to join our Senior Leadership Team and help shape the future of our environmental charity.
We’re a passionate team working to protect and restore rivers across Greater Manchester, Merseyside and Cheshire — and we need someone like you to ensure our finances and governance are as strong as our mission.
The Mersey Rivers Trust (MRT) is an environmental charity focussing on the protection and enhancement of rivers and waterbodies in the Mersey Catchment. It operates in an area covering Greater Manchester, Merseyside and Cheshire. We have an annual turnover of c£1m and employ 19 staff delivering up to 30 projects per year. The Trust works with partners, local communities, and volunteers to deliver a wide range of projects including river restoration, reduction of flood risk by Natural Flood Management techniques, river monitoring, volunteer events (eg river clean-ups/invasive species control and citizen science), community engagement and education events, farm advice/plans and biodiversity net gain. The Trust continues to evolve to meet the increasing challenges of protecting and enhancing rivers and waterbodies in the catchment.
We are seeking a Finance and Governance Manager to join our Senior Leadership Team and lead the Trust’s finance, governance, and back-office functions. This is a pivotal role focused on ensuring financial integrity, regulatory compliance, and effective charity governance. While not involved in field-based project delivery, the Finance Manager plays a strategic role in supporting the organisation’s mission by enabling robust financial planning, reporting, and operational support. You will work closely with the Chief Executive Officer, Board of Trustees, and project teams to ensure the Trust remains financially resilient and well-governed.
As the Finance and Governance Manager, you should possess expertise in financial control and reporting, allowing you to effectively handle delegated responsibilities. Your numerical skills and critical thinking abilities will enable you to proactively address challenges and streamline processes.
The role holder will report directly to the Chief Executive Officer and will be a member of the Senior Leadership Team. The role will also include direct line management responsibilities of the Administration Officer.
If you are a motivated financial professional with a passion for driving organisational success, we invite you to apply and contribute to our team’s growth.
Key Responsibilities
- Lead the management of the back-office function and Charity governance of MRT.
- Act as the Company Secretary to ensure compliance with financial and legal requirements, as well as maintaining high standards of Charity governance.
- Work with the Chief Executive Officer to prepare and manage budgets, provide input to the Trust’s business plan and strategic initiatives.
- Contribute to the strategic direction of the Trust as a member of the Senior Leadership Team.
- Provide financial insight and analysis to support strategic decision-making and long-term planning.
- Support the development and implementation of organisational policies and procedures to ensure good governance.
- Act as a key liaison with the Board of Trustees, preparing and presenting financial and governance reports to inform oversight and decision-making.
- Lead on the development of internal controls and risk management strategies to safeguard the Trust’s assets and reputation.
- Oversee all payments, manage cash flow, income and claims.
- Support financial planning for grant funding applications to support delivery of our objectives.
- Line management of the Administration Officer.
- Renew the annual insurance policy ensuring adequate cover and value for money.
- Maintain, oversee, and update all project management reporting systems on time and to budget (including timesheets, expenses and monthly reports).
- Complete all necessary reports and keep suitable records in line with the funding requirements and document retention policy.
- Highlight any new risks and issues identified whilst carrying out duties, and work with the team to manage and resolve them.
- Fulfil duties as assigned by the Chief Executive Officer.
- Any other reasonable duties as required by MRT.
The post holder will be home based with travel throughout the Mersey catchment. The applicant will need to live within or close to the Mersey catchment to facilitate regular travel to meetings. Remote working from other parts of the country cannot be considered for this role due to the need for regular face-to-face interactions.
Candidate profile
Essential
- A financial control and reporting background, qualification or qualified by experience.
- Experience of organisational governance, ideally with knowledge of UK General Accounting Practice and Charities regulations.
- Experience of financial and management reporting within a small to medium-sized organisation.
- Experience of liaising with accountants to prepare annual accounts and reports required by the Charity Commission.
- Experience of cash flow forecasting.
- Familiarity with Xero financial and project management software (or similar).
- A confident and clear communicator with the ability to communicate financial information in an appropriate manner for non-financial trustees and staff.
- Aptitude in problem-solving.
- Self-motivated and able to work effectively from home with strong communication skills and with a high level of accuracy and attention to detail.
- Ability to work flexibly across the working week when necessary.
- Ability to prioritise and plan activities to meet strict deadlines.
- Excellent literacy, numeracy and report-writing skills.
- Excellent presentation and communication skills.
- Strong negotiation and influencing skills.
- Good computer literacy skills (e.g. with Excel, Word, PowerPoint and project reporting systems).
- A reliable team player with good attendance and work performance.
- Ability to set performance objectives and ensure these are achieved.
- Excellent organisational / admin skills and attention to detail.
Desirable
- Experience in financial planning for funding applications.
- Experience of working in the charity or not for profit sector.
- Understanding of small-scale charitable trading.
- Experience of commercial contract management.
- Experience of managing an IT service provider.
- Knowledge of the Mersey Catchment.
- Good network of contacts in the sector.
General notes
- Some travel around the Mersey Catchment will be necessary therefore a current driving licence and access to a vehicle (insured for business use) is desirable or otherwise access to public transport networks.
- This position will from time to time require work during some evenings, weekends and public holidays to meet the needs of the post. A time-off in lieu system is operated by the Trust.
- We will also require the successfully applicant to undergo a basic DBS check and provide satisfactory references from previous employers.
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a new Chief Operating Officer to join our Executive Leadership Team.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £85,000 per annum
Remote: This role is homebased (within the UK) with occasional to meetings, events and conferences.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
Responsibilities will include:
- The COO leads the day-to-day functioning of the organisation to ensure smooth, efficient, and effective delivery of services. This is vital for maintaining operational stability and achieving strategic outcomes.
- They design and execute strategies that align with the organisation’s mission and long-term goals ensuring resources are used effectively and priorities are clear.
- They promote a culture of excellence, innovation, and continuous improvement through supporting employee engagement, productivity, and organisational success.
- The COO collaborates closely with the CEO/CFO and other senior leaders to drive strategic initiatives and business growth, ensuring unified leadership and coherent decision-making.
- They partner with the CFO to manage budgets, forecasts, and resource allocation. Financial oversight ensures sustainability and supports informed investment in strategic priorities.
- Strengthen governance and risk management frameworks, aligned to regulatory expectations and best practice while proactively managing reputational and operational risks.
- The COO cultivates strong relationships with partners, clients, and stakeholders to enhance service delivery and reputation. These relationships are key to influence, collaboration, and impact.
- They lead efforts to improve processes and adopt best practices across the charity to enhance efficiency and keeps the organisation competitive and responsive.
- They ensure that daily activities support the charities long-term objectives.
- The COO mentors other directors and departmental heads and fosters leadership capabilities across teams.
- They establish and track KPIs to identify inefficiencies and guide improvements through data-driven decision-making to enhance accountability and results.
- They evaluate and refine workflows to boost productivity developing efficient processes to reduce waste and improve service quality.
- They act as a bridge between departments and the CEO to ensure cohesive execution of strategic plans preventing silos and promoting organisational synergy.
- The COO serves as a senior figure in national and cross-sector forums, conferences, and strategic partnerships to strengthens the organisation’s voice and influence.
- They demonstrate commitment to Equality, Equity, Diversity, Inclusion, and Belonging in both internal culture and external programmes to foster a fair and inclusive organisation.
- They work with the CEO, CFO and Director of Growth to identify and pursue new revenue streams and strategic partnerships. This expands the organisation’s reach and sustainability.
- They engage in public speaking, media interactions, and external representation demonstrating clear communication, credibility, and stakeholder engagement.
- They develop and embed evaluation frameworks to assess progress against strategic goals. The measuring of our impact ensures accountability and informs future planning.
- They promote the organisation’s brand at events and through networking.
The COO takes on other responsibilities as needed to support the organisation’s mission.
About You
Essential competencies of the Chief Operating Officer:
- Extensive experience in senior leadership with a proven track record in operations, financial and risk management, and delivering high-performing teams, ideally in the charity sector.
- Strong understanding of business functions such as HR, Finance, Marketing, etc.
- Excellent leadership, communication, and interpersonal skills.
- Ability to think strategically and execute effectively.
- Strong problem-solving and decision-making abilities. Commercially astute, process-driven, and highly pragmatic in approach.
- Experience in driving performance and fostering a collaborative culture.
- Bachelor’s degree in business administration or related field; MBA preferred
Why Work for NYA?
- NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
To apply, please submit the following via our online application platform by 11:59pm on Monday 29th September 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: The covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 80% AI generated content will be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-223747
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
International Programmes & Partnerships Support Co-ordinator
Reports to: Programme Development & Partnerships Manager
Status: Full-time (40 hours per week)
Terms of Employment: Permanent
Salary: £26k-£30k p.a. gross (dependent on experience)
Location: Birmingham/London
Deadline for Applications: 26th September 2025
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until the vacancy is filled. The vacancy, therefore, may close sooner than the deadline date.
Islamic Help is a non-profit organisation working across the globe to strengthen humanity’s struggle against poverty, social injustice and natural disasters. Through the provision of immediate relief and establishment of sustainable development programmes, we aim to invest in real effective solutions.
Role summary:
We’re looking for an International Programmes & Partnerships Support Co-ordinator to support the growth of our programmes team and provide brilliant stewardship to all of our current funders.
We are looking for someone ambitious, who enjoys building relationships, has excellent writing skills, and loves working as part of a busy team.
You will bring your enthusiasm and creativity to help us:
- Grow our grant income to support our range of exciting new projects
- Develop new ways to articulate our ‘case for support’ to funders, as well as to show them the impact of their support on the lives of communities we serve;
- Support the wider Islamic Help team to understand and engage with programmes, partnerships and fundraising, embedding it in the culture of the organisation.
What We Offer
Islamic Help acknowledges that our employees are our most valuable resource. Therefore, we provide a variety of benefits aimed at promoting their professional growth, as well as supporting their mental and physical well-being, and maintaining a healthy work-life balance.
- Holiday entitlement of 30 days per financial year (for full-time employees; includes bank holidays entitlement – due to the nature of the role, you may be required to work on bank holidays)
- Personal learning and development opportunities.
- Automatic enrolment into our workplace Pension Plan (option to opt out).
- Employee Assistance Programme for support with health & wellbeing, financial matters, and any other assistance.
- Free office car park for staff (Birmingham office).
The Team:
We have a Birmingham office and a London office. This role could be based in either office. If London-based, regular travel to Birmingham would be expected.
The Role
Key Responsibilities
Grants Administration and Co-ordination
- Support the Programme Development & Partnerships Manager in preparing, reviewing and documenting memoranda of understanding, agreements, agreement modifications according to the needs of Islamic Help.
- Coordination of the due diligence process with partners.
- Support the Programme Development & Partnerships Manager to develop, finalise and monitor partner funding.
- Support the preparation and follow-up of grants opening meetings, monthly review meetings, and grant closing meetings.
- Ensure that office grants are processed in a timely and effective manner in accordance with our policies, procedures and standards.
- Provide support to approved projects and ensure there is continuous oversight and support throughout the project management cycle including financial and periodic reporting.
- Be self-administering including maintaining fundraising pipeline spreadsheets and monitoring progress against activities.
- Maintenance of records and files in line with IH document management and IT policies.
- Liaise with the finance team to ensure grants have been received and are allocated / restricted as appropriate.
- Support the programmes team in grants management, programme development, monitoring and evaluation, and external relations activities as requested.
Compliance and Reporting
- Support donor reporting processes, co-ordinating with the field staff to ensure the timely submission of high-quality programmatic reports and co-ordinate with Finance to ensure timely submission of financial reports.
- Ensure quality information management through regular maintenance of grant files, reporting calendars, timely submission and updating of internal documentation and other grants tools.
- Support compliance of programmes with donor and Islamic Help requirements and raise issues affecting external/internal compliance to management staff.
Researching Funding Opportunities
- Maintain a thorough understanding of the profile of current funders and Islamic Help’s relationship with them, including the need for reports and updates.
- Grow the support of current funders, identifying opportunities for them to continue their support.
- Maintain and update the database and tracker sheet with details of projects and relevant funding streams.
Proposals and Funding Applications
- Develop a comprehensive knowledge of the organisation and its work.
- Work closely with the Programme Development & Partnerships Manager to identify and pursue fundraising opportunities.
- Assist, when required, the Programme Development & Partnerships Manager in the development and co-ordination of high-quality proposals and concept papers for submission to donors.
- Build strong and effectve relatiionships with Islamic Help teams in the UK and overseas.
- Support the programmes team in the on-going development of departmental strategy.
Partner and Donor Relationships
- Develop and strengthen relationships with current partners and identify and cultivate relationships with potential new partners/donors through a range of communications including by phone, in writing and face to face meetings as appropriate.
- Assist in co-ordination of existing relationships through professional account management and communicating the impact of our work to partners in a compelling way.
- Maintain accurate partner and donor records in order to monitor, evaluate and report on fundraising activity.
Other Responsibilities:
- Support the Programme Development & Partnerships Manager on the management of the department including development of departmental calendar, coordinating meetings with agendas and record keeping, oversight and development of departmental workplan.
- Communicate with offices and partners as and when necessary and communicate progress or queries to colleagues.
- Support the programmes team in the analysis of budgets and reports to determine impact, achievements and outputs.
- Prepare feedback reports for donors and other stakeholders within appropriate timeframes.
- Provide marketing colleagues with appropriate beneficiary data and case study material etc.
- Verify budgets, invoices and financial liquidation reports to ensure that money is being spent according to the approved operational budget, plan and conduct appropriate desk reviews.
- Review budgets and communicate any changes where needed.
- Ensure the prioritisation of the most vulnerable within the communities Islamic Help serves by adopting a pro-active, holistic approach to safeguarding.
- Contribute to department workplans, help set budgets and manage programme funds.
- Support the programmes team on Emergency Response including – development of Emergency Response process, first response, setting up Emergency Panel, development of surge capacity and the development of proposals and reporting
- To participate and actively engage, under the supervision of the Director of International Programmes, as part of Islamic Help’s first response to an emergency, including but not limited to travelling to emergency response locations, planning and implementing emergency response projects and liaising with partners and others to ensure successful implementation
- Support the partnerships department with partner care – accompanying partners on field visits wherever needed to ensure the smooth coordination of operations and projects
- Any other duties commensurate with the accountabilities of the post.
*The job description is not intended to be exhaustive and it is likely that duties may be altered from time to time. You may, from time to time, be required to work evenings, Saturdays or on a Sunday.
Person Specification
Qualifications
Educated to degree level or equivalent.
Skills and Experience
Essential
- Familiarity with humanitarian programming;
- Prior experience working in non-profits/charities and familiarity with partner/donor requirements;
- Excellent writing skills in English;
- Excellent interpersonal skills. Able to communicate with a wide range of people both internally and externally in person, by phone and email.
- Excellent organisational skills and ability to meet multiple deadlines in a busy office environment;
- Detail-oriented with good multi-tasking abilities and communication skills, both oral and written;
- Able to work well both within a team and independently in a challenging and fast-moving multicultural environment;
- Sound IT skills in MS Office and experience of using databases;
- Right to work in the UK.
Desirable
Knowledge of Arabic and/or Urdu language (speaking, reading, editing)
Competencies
Goal Orientation:
- Pursues tasks / goals with energy, drive and need for completion
- Pre-empts problems by seeking guidance or taking action an issue, task or project within their role
- Is customer focused
Innovation and Creativity
- Does not assume the usual way of doing something is the best way
- Volunteers ideas and suggestions for improvement
- Accepts mistakes and is willing to learn from them
Self-Management
- Plans and prioritises work effectively
- Is solution rather than problem focused
- Takes responsibility for own workload
Communication and Relationship Management
- Clearly identifies and articulates the key messages to be conveyed
- Understands the impact of their communication
- Takes time to build and maintain contacts and partners.
Teamwork & Collaboration
- Understands the benefits of teamwork and contributes willingly
- Listens to the views of others
- Understands the impact of their behaviour on others and adapts behaviour where appropriate.
Flexibility
The job description is a general outline of the job duties and responsibilities and may be amended as the scope of programmes department develops. The post holder may be required to undertake other duties as may reasonably be required from time to time.
How to Apply
It would be great if you have a qualification in a relevant discipline, but we're more interested in your experience, your values and your attitude than we are your qualifications.
It's a really exciting time to join Islamic Help, if you're successful in joining our team you'll not only have the opportunity to further your career, you'll be improving the lives of people through the work that you do.
To apply, please email your CV and covering letter to us detailing how you meet the requirements.
We regret that only shortlisted candidates will be contacted.
You must have proof that you have the right to work in the UK.
We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability.
Islamic Help is a UK-registered charity delivering sustainable solutions that empower people in need across the world.
The client requests no contact from agencies or media sales.