Director of operations and business development jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re recruiting a Social Value Advisor to join our Social Value team, supporting projects and partnerships across the London and Southeast England. In this role, you will play a central part in delivering our Group Social Value Strategy and championing the impact we create with our partners and appointed companies throughout the region.
This is an exciting opportunity for individuals who are passionate about making a positive difference in local communities. In this role, you will work in the Social Value Team and the Charities Liaison Team, supporting wider Group functions by playing a key part in ensuring our initiatives continue to improve lives and places. You will assist LHCPG’s Group and Regional Business Units in implementing the broader Social Value Strategy across our products, services and projects, whilst collaborating with associate partners and companies planning community projects and supporting them to report on the outcomes of their social value plans.
You will also be:
- Helping develop procedures, toolsand resources for social value management and reporting
- Gathering data to report on achievements and social impact
This dynamic, cross-regional role supports colleagues and customers across the London and Southeast region. The position requires travel throughout your assigned areas, meaning a valid UK driving licence and access to your own vehicle are essential. Additionally, you must live within a commutable distance to attend your designated regional office at least once a month for team collaboration
We are looking for a candidate with strong interpersonal abilities, capable of collaborating and engaging effectively with various teams and stakeholders at all levels. The ideal candidate will demonstrate excellent attention to detail, possess outstanding verbal and written communication skills and evidence proficiency in IT, including familiarity with relevant systems and software packages. You can confidently present content to colleagues and clients and turn strategic plans into measurable results. You will also have:
- A degree in a relevant subject or relevant experience in corporate socialresponsibilityor social impact and innovation
- Knowledge of social value approaches and measurement frameworks used in the public sector
- Demonstrable understanding of the importance of social value
Working in the public sector, charities, housing or construction experience would be advantageous but not essential. Please refer to the attached job description and person specification for a full list of responsibilities and attributes.
We are planning to conduct initial interviews w/c 31st August, followed by final interviews on 7th and 8th September. Please ensure your availability for these dates, as shortlisted candidates will be contacted with further details regarding the interview process. The proposed start date will early October 2026.
What you’ll get:
- Salary of £39,975 per annum
- Car Allowance of £5,740 per annum
- Highly attractive pension scheme
- 29 days holiday + bank holidays
- Hybrid working
- £300 per annum personal wellbeing allowance
- Flexibility, volunteering day, employee discounts and more
It is encouraged that all candidates submit a cover letter to support their application. Please note that we reserve the right to close this job posting before the application deadline if suitable candidates are identified
We improve lives and places through the impact of our products & services and social value generated through our community benefit funding & activity
The client requests no contact from agencies or media sales.
Lead a respected counselling charity and help shape the future of mental health support in our community.
If you're an inspiring leader who combines strategic thinking with a hands-on approach, this is an opportunity to make a lasting difference. As our new Head of Centre, you'll lead an established, BACP-accredited charity with an excellent reputation for delivering affordable, high-quality counselling and professional training across West Kent and East Sussex.
For almost 40 years, The Counselling Centre has been committed to ensuring that everyone can access professional counselling, regardless of their financial circumstances. We are now looking for an exceptional leader to build on this legacy, strengthening our financial sustainability, developing new partnerships and expanding our impact to meet the growing demand for mental health support.
Reporting to the Chair of the Board of Trustees, you will provide both strategic and operational leadership across the organisation. You'll work closely with our dedicated staff, volunteers and trustees to ensure we continue to deliver outstanding counselling, training and community services while identifying opportunities for growth, innovation and long-term sustainability.
This is a varied and rewarding leadership role. You'll oversee the day-to-day running of the charity, lead financial planning and income generation, develop relationships with funders, commissioners, businesses and community partners, and act as an ambassador for The Counselling Centre across the local area. You'll also champion our values, nurture a positive organisational culture and ensure we continue to meet the highest standards of governance and professional practice.
We're looking for someone who brings senior leadership experience, commercial awareness and a genuine commitment to improving mental health. You'll be an excellent relationship builder with experience of developing partnerships, generating income and leading organisational change. Most importantly, you'll be motivated by our mission and excited by the opportunity to help shape the next chapter of our organisation.
Why join us?
-
Lead a respected charity with an outstanding reputation built over almost 40 years.
-
Make a genuine difference to the lives of people in your local community.
-
Work alongside a committed Board of Trustees, experienced staff and dedicated volunteers.
-
Help shape the future direction and growth of an ambitious organisation.
-
Enjoy a flexible part-time role (21 hours per week) with hybrid working.
-
Competitive salary of circa £50,000–£55,000 per annum pro rata, contributory pension, 25 days' annual leave (pro rata) plus bank holidays, and Christmas closure.
If you're looking for a leadership role where your strategic vision, commercial skills and passion for community impact can make a real difference, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re recruiting a Social Value Advisor to join our Social Value team, supporting projects and partnerships across the Midlands and areas in the North of England. In this role, you will play a central part in delivering our Group Social Value Strategy and championing the impact we create with our partners and appointed companies throughout the region.
This is an exciting opportunity for individuals who are passionate about making a positive difference in local communities. In this role, you will work in the Social Value Team and the Charities Liaison Team, supporting wider Group functions by playing a key part in ensuring our initiatives continue to improve lives and places. You will assist LHCPG’s Group and Regional Business Units in implementing the broader Social Value Strategy across our products, services and projects, whilst collaborating with associate partners and companies planning community projects and supporting them to report on the outcomes of their social value plans.
You will also be:
- Helping develop procedures, toolsand resources for social value management and reporting
- Gathering data to report on achievements and social impact
This dynamic, cross-regional role supports colleagues and customers across the Midlands and North of England. The position requires travel throughout your assigned areas, meaning a valid UK driving licence and access to your own vehicle are essential. Additionally, you must live within a commutable distance to attend your designated regional office at least once a month for team collaboration
We are looking for a candidate with strong interpersonal abilities, capable of collaborating and engaging effectively with various teams and stakeholders at all levels. The ideal candidate will demonstrate excellent attention to detail, possess outstanding verbal and written communication skills and evidence proficiency in IT, including familiarity with relevant systems and software packages. You can confidently present content to colleagues and clients and turn strategic plans into measurable results. You will also have:
- A degree in a relevant subject or relevant experience in corporate socialresponsibilityor social impact and innovation
- Knowledge of social value approaches and measurement frameworks used in the public sector
- Demonstrable understanding of the importance of social value
Working in the public sector, charities, housing or construction experience would be advantageous but not essential. Please refer to the attached job description and person specification for a full list of responsibilities and attributes.
We are planning to conduct initial interviews w/c 31st August, followed by final interviews on 7th and 8th September. Please ensure your availability for these dates, as shortlisted candidates will be contacted with further details regarding the interview process. The proposed start date will early October 2026.
What you’ll get:
- Salary of £39,975 per annum
- Car Allowance of £5,740 per annum
- Highly attractive pension scheme
- 29 days holiday + bank holidays
- Hybrid working
- £300 per annum personal wellbeing allowance
- Flexibility, volunteering day, employee discounts and more
It is encouraged that all candidates submit a cover letter to support their application. Please note that we reserve the right to close this job posting before the application deadline if suitable candidates are identified
We improve lives and places through the impact of our products & services and social value generated through our community benefit funding & activity
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re recruiting a Social Value Advisor to join our Social Value team, supporting projects and partnerships across the Southwest and Wales. In this role, you will play a central part in delivering our Group Social Value Strategy and championing the impact we create with our partners and appointed companies throughout the region.
This is an exciting opportunity for individuals who are passionate about making a positive difference in local communities. In this role, you will work in the Social Value Team and the Charities Liaison Team, supporting wider Group functions by playing a key part in ensuring our initiatives continue to improve lives and places. You will assist LHCPG’s Group and Regional Business Units in implementing the broader Social Value Strategy across our products, services and projects, whilst collaborating with associate partners and companies planning community projects and supporting them to report on the outcomes of their social value plans.
You will also be:
- Helping develop procedures, toolsand resources for social value management and reporting
- Gathering data to report on achievements and social impact
This dynamic, cross-regional role supports colleagues and customers across the Southwest and Wales. The position requires travel throughout your assigned areas, meaning a valid UK driving licence and access to your own vehicle are essential. Additionally, you must live within a commutable distance to attend your designated regional office at least once a month for team collaboration
We are looking for a candidate with strong interpersonal abilities, capable of collaborating and engaging effectively with various teams and stakeholders at all levels. The ideal candidate will demonstrate excellent attention to detail, possess outstanding verbal and written communication skills and evidence proficiency in IT, including familiarity with relevant systems and software packages. You can confidently present content to colleagues and clients and turn strategic plans into measurable results. You will also have:
- A degree in a relevant subject or relevant experience in corporate socialresponsibilityor social impact and innovation
- Knowledge of social value approaches and measurement frameworks used in the public sector
- Demonstrable understanding of the importance of social value
Working in the public sector, charities, housing or construction experience would be advantageous but not essential. Please refer to the attached job description and person specification for a full list of responsibilities and attributes.
We are planning to conduct initial interviews w/c 31st August, followed by final interviews on 7th and 8th September. Please ensure your availability for these dates, as shortlisted candidates will be contacted with further details regarding the interview process. The proposed start date will early October 2026.
What you’ll get:
- Salary of £39,975 per annum
- Car Allowance of £5,740 per annum
- Highly attractive pension scheme
- 29 days holiday + bank holidays
- Hybrid working
- £300 per annum personal wellbeing allowance
- Flexibility, volunteering day, employee discounts and more
It is encouraged that all candidates submit a cover letter to support their application. Please note that we reserve the right to close this job posting before the application deadline if suitable candidates are identified
We improve lives and places through the impact of our products & services and social value generated through our community benefit funding & activity
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a new role to stabilise, diversify and grow income in a financially constrained environment, reducing reliance on statutory funding, increasing unrestricted income, and strengthening Catalyst Support’s credibility with all sources of non statutory funding, including trusts, foundations, corporates, individuals and communities. The postholder holds clear accountability for income performance, return on investment and risk management, and plays a critical role in the organisation’s financial recovery and long-term sustainability. The role is designed as a strategic investment, with the expectation that income generated will move the function towards break-even and net contribution over time, supported by clear targets and Board oversight.
Key Responsibilities
Leadership & Income Delivery
- Lead and deliver a multi-year income and engagement strategy covering trusts and foundations, corporate partnerships, major donors, community fundraising and individual giving.
- Take ownership of income targets, pipelines and forecasts, including break-even requirements and risk exposure.
- Actively manage income risk, developing scenario plans and mitigation actions where delivery falls below expectation.
- Work with the Executive and Senior Leadership Teams to align income activity with organisational strategy and service priorities.
Funding Applications & Grant Management
- Provide strategic oversight, delivery and quality assurance of all high-value bids, tenders and funding applications.
- Ensure bids are evidence-led, outcome-focused, accurately costed and aligned to service capacity.
- Taking direct responsibility for bid and tender preparation and submission.
- Maintain strong relationships with funders, and foundations, ensuring compliance with reporting requirements and effective stewardship.
- Maintain strong relationships with funders, and foundations, ensuring compliance with reporting requirements and effective stewardship.
- Contribute approximately 20% of working time towards partner applications and collaborative projects with key partners, supporting joint funding and shared objectives.
Communications, Marketing & Engagement
- Lead communications and engagement functions to directly support income generation, funder confidence and organisational reputation.
- Ensure all external messaging demonstrates impact, value for money and strategic coherence.
- Grow individual giving, community fundraising and supporter engagement where there is clear return on investment.
- Oversee brand consistency and visibility across digital and offline channels.
Internal Collaboration & Income Culture
- Work closely with service and enabling teams to strengthen funding evidence, case studies and impact data.
- Build organisational understanding that income generation is a shared responsibility.
- Working with services and enabling teams to develop compelling cases for support.
- Equip teams with clarity on how funding, impact and delivery are connected.
Performance, Impact & Governance
- Establish and monitor KPIs covering income performance, ROI, cost-per-£ raised, engagement metrics and pipeline health.
- Report regularly to the Executive team and Trustees, providing transparent assessment of progress, risks and corrective action.
- Support Board assurance through disciplined performance monitoring and review points.
Team Leadership
- Provide line management, development and performance oversight for income generation and communications staff. Head of Income Generation Feb 2026
- Recruit, develop and retain high-quality team capability aligned to organisational needs.
Leadership Contribution
- Contribute as a senior operational leader to organisational planning, change and continuous improvement.
- Work closely with the Director of Services on future service design, positioning and sustainability.
- Undertake other duties appropriate to the seniority of the role and Catalyst Support’s mission.
- Strengthen partnership development with Mary Frances Trust to enhance county-wide support, with particular emphasis on provision for mental health services across both East and West regions.
Person Specification
Essential Experience
- Proven experience securing trust, grant and philanthropic income at scale, with clear evidence of income conversion and delivery.
- Track record of leading income strategies that generate net financial contribution, including roles where income targets were explicitly expected to cover or exceed post costs or programme investment.
- Experience operating in financially constrained, recovery-focused or turnaround environments, with responsibility for balancing income ambition against organisational risk.
- Experience of Board-level reporting, accountability and scrutiny, including transparent reporting of income performance against targets.
- Demonstrated ability to build senior relationships with funders, partners and individuals that translate into sustained or repeat income.
Desirable Experience
- Experience in mental health, wellbeing or community services.
- Experience overseeing communications and marketing functions.
- Experience operating within multi-stream or system-based service environments.
Skills & Competencies
- Commercially and financially astute.
- Strong analytical, forecasting and risk-management capability, including income pipeline assessment and contribution modelling.
- Confident influencer with credibility at senior and external levels. • Strategic thinker with a strong bias towards delivery, outcomes and financial impact.
- Resilient, solutions-focused and adaptable in high-pressure, performance-driven environments.
Values & Behaviours
- Commitment to Catalyst Support’s values: Kindness, Integrity and Commitment.
- Collaborative, inclusive and trauma-informed approach.
- Commitment to equality, diversity and lived-experience leadership
Equal Opportunities Statement
We acknowledge the unique contribution that all Catalyst employees, volunteers and clients can bring to our organisation in terms of their culture, race, gender, sexual orientation, gender reassignment, marital status, nationality, age, religion or belief and any physical disability or history of mental health or additional problems.
Please submit your CV and a cover letter setting out how your skills and experience align with the requirements of this role.
The client requests no contact from agencies or media sales.
Leicestershire LGBTQ+ Centre is looking for a Centre Manager to lead the day-to-day running of our organisation and ensure our services continue to provide vital support to LGBTQ+ communities across Leicester, Leicestershire and Rutland.
About Us
For nearly 50 years, Leicestershire LGBTQ+ Centre has been at the heart of the local LGBTQ+ community. From our beginnings as one of the UK’s first gay helplines, we have grown into a trusted, inclusive organisation delivering counselling, support services, outreach, and community programmes.
We are proud of our history - and excited about our future.
About the Role
As Centre Manager, you will play a key role in ensuring the smooth and effective running of the Centre. This is a hands-on leadership role focused on service delivery, team support, and operational management.
Working closely with the Board of Trustees, you will implement our strategic priorities while supporting a committed team to deliver high-quality, inclusive services.
You will:
- Lead and support a small senior team
- Oversee day-to-day operations and service delivery
- Ensure services meet the needs of our diverse communities
- Build strong local partnerships, key funders and community relationships
- Identify and secure funding from a range of different income streams
- Lead on the monitoring and evaluation of funding applications
- Ensure effective systems, compliance, and organisational processes
About You
We’re looking for someone who is:
- An experienced manager within the voluntary, community, public or private sector
- A confident and supportive leader who can motivate and develop others
- Organised and solutions-focused, with strong operational skills
- Experienced in delivering services and managing performance
- A strong communicator, able to build relationships with a range of stakeholders
- Committed to equality, diversity, and inclusion
Why Join Us?
- Be part of a long-standing, values-driven organisation
- Make a meaningful impact in LGBTQ+ communities
- Work with a passionate and supportive team
- We offer flexible working
- Opportunity to shape and improve services
How to Apply
To apply, please submit:
- A CV
- A supporting statement (no more than 2 pages) outlining how you meet the person specification
Closing date: 31 July 2026
First interview: w/c 17 August 2026 (online)
Second interview: 27 August 2026 (in person)
We actively welcome applications from LGBTQ+ people and others from underrepresented communities. We are committed to creating an inclusive workplace where everyone feels valued and supported.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
Motability Foundation is a national charity which believes that no disabled person should be disadvantaged due to poor access to transportation. We help disabled people enjoy the freedom and independence to work, to learn, to access services, and to see family and friends.
We provide a range of grants to help people with different kinds of disabilities, and we oversee the Motability Scheme, delivered by the private company Motability Operations. The Scheme has more than 900,000 disabled customers who use the enhanced mobility benefits they receive from the Government to lease a car, scooter or powered wheelchair.
The Motability Scheme offers a wide range of vehicles, including standard cars, Wheelchair Accessible Vehicles (WAVs), with numerous accessibility adaptations to support independent driving and travel.
There are two key elements to this role:
• To analyse and report on Scheme performance as delivered by Motability Operations.
• To research external factors relevant to the operation of the Scheme including Government policy and developments within the automotive sector.
What you’ll be doing
Scheme Oversight
• Support oversight activities including the review of Motability Operations’ KPI reports and information, analyse performance and report against Scheme operational objectives.
• Produce input to a monthly commentary on Scheme Performance to be presented to the Board of Governors.
• Undertake operational reviews on selected areas of Scheme activity.
• Liaise with Motability Operations to raise areas for review within the Scheme, critically review the reports provided, and escalate to the Board of Governors.
• Participate in policy and process reviews.
• Seek to better understand the delivery of the Motability Scheme.
• Review and document ways of working and process changes in Scheme Oversight.
Research
• Monitor Government policy and legislation relating to the automotive sector including transition to Electric Vehicles in 2035; emissions legislation, including the Zero Emissions Vehicle Mandate; introduction of Clean Air / Congestion Zones; taxation on motoring including potential Road Pricing.
• Keep up to date with developments within the automotive sector, particularly vehicle conversion and adaptations for disabled customers, during a period of significant change including the transition to electric vehicles and the restructuring of motor retail towards manufacturer direct sales and online.
• Prepare research summaries and conclusions for Directors and Governors.
• Consider policy implications for the Scheme following research projects.
We are building a future where all disabled people have the transport options to make the journeys they choose.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Administrator
Job Title: Administrator
Salary: £15,000 per annum based on 22.5 hours per week (£25,000 per annum full-time equivalent, pro rata)
Hours: Part-time (22.5 hours per week). We are open to discussing flexible working arrangements.
Location: Home-based
Reports to: Allocated line manager from the Executive Directors
About BADth
The British Association of Dramatherapists (BADth) is the professional organisation for dramatherapists in the United Kingdom. We are dedicated to developing, promoting, and representing the field of dramatherapy both nationally and internationally. Our work supports the highest standards of professional practice, education, and advocacy within the arts therapies sector.
Our Mission
We aim to develop, promote, and represent dramatherapy in all contexts, working collaboratively with other healthcare professions and providing the best possible services to our members.
Our Objectives
-
To promote the advancement of dramatherapy as a profession
-
To be the representational body for dramatherapists in the UK
-
To promote, maintain, improve and advance the education of the public on the benefits of dramatherapy
-
To be an advocate for the establishment and maintenance of fair pay and conditions of service for dramatherapists
-
To forge links internationally
Dramatherapy is a form of psychological therapy that uses drama and theatre processes to support people in exploring emotions, developing insight, and promoting personal growth. It is a creative, evidence-based approach used in a wide range of clinical, educational, and community settings.
Purpose of the Post:
This role provides the administrative foundation of the organisation, ensuring its day-to-day operations run smoothly, efficiently and reliably. The Administrator is the central point through which systems, information and processes are held and maintained.
The postholder is responsible for coordinating membership administration and core systems. They ensure accurate record-keeping, support financial and governance processes, and coordinate the practical delivery of organisational activity.
Through consistent, attentive administration, this role enables the wider organisation to function effectively. It supports a coherent, responsive service that members can trust and rely on, making an important contribution to the stability, professionalism and effective operation of the Association and, in turn, the wider field of dramatherapy.
Working Hours & Location
This is a part-time role (22.5 hours per week) and is home-based.
The postholder will have flexibility in how their contracted hours are worked across the week, subject to the operational needs of the Association. At least 15 hours will need to be worked during normal business hours to attend team meetings, respond to member enquiries, and fulfil key organisational responsibilities. Working arrangements will be agreed with the line manager and reviewed as required in supervision.
The postholder will also be required to attend the Directors' Meeting, which takes place once a month, either on a Saturday morning or on a weekday evening. Attendance at these meetings forms part of the contracted hours for this role.
There may also be occasional requirements to attend other meetings or events, such as the annual conference or team away days, which may fall outside the postholder's usual working pattern. Where additional hours are worked to attend such events, time off in lieu (TOIL) will be offered within the following two weeks.
Job Description:
Membership Administration & Data Management
-
Database Management: Maintain organisational records and information, ensuring they are accurate, up to date and complete to the best of the Association's knowledge and strictly comply with UK GDPR and data protection regulations.
-
Member Pipeline: Process new member applications, renewals, category switches and lapses smoothly.
-
Onboarding: Support new member onboarding by issuing welcome packs and ensuring seamless access to systems and benefits.
-
Offboarding: Where members do not renew, update the database, send a feedback form, and track reasons for departure.
-
Reporting: Maintain systems for tracking membership data and produce regular statistical reports for management.
-
Policy: Support the implementation and development of organisational policies and procedures in collaboration with directors and committees.
Financial
-
Financial Tracking: Work with the bookkeeper to ensure financial records on Xero are complete.
-
Invoicing: Work with the bookkeeper in to set up and release payments once approved by the company director. Send invoices and invoice reminders where membership fees have not been correctly paid.
-
Staff Annual Leave Tracking: Manage and track staff annual leave records.
Member Enquiries & Customer Service
-
Inbox Management: Act as the first point of contact for the organisation, managing the central inbox and handling routine membership queries with clear, timely responses.
-
Signposting: Direct complex or specific enquiries to the relevant resources, directors or volunteer committees.
-
Feedback Collection: Gather and analyse member feedback (both impromptu and via structured surveys) to help improve services and satisfaction.
Core Communications & Digital Channels
-
Website & Infrastructure Maintenance: Maintain and update website content via the admin backend (updating committee member profiles, helping members with login issues, and updating job listings). Ensure core plugins and page layouts are regularly updated to their latest versions. Troubleshoot and fix any automated background tasks or form workflows that are not functioning as expected, and proactively source appropriate external IT or web developer expertise when a complex technical fix is required.
-
Social Media: Manage member applications to the members-only Facebook group, including tracking usernames to remove lapsed members.
-
Newsletters & Email: Add any administrative or membership-related updates to the monthly newsletter and proofread final copy before sending.
-
Cyber Security Incident Response: Act as an initial administrative responder if a cyber security incident is suspected, following the organisation’s cyber incident response playbook. This includes knowing how to force log out affected users, revoke active sessions where possible, reset passwords, reset or rotate other access credentials where required, preserve relevant records, and escalate promptly to the allocated line manager and board of directors. Credentials may include passwords, security codes, access tokens, API keys, recovery codes, or other information that proves a person or system is authorised to access an account.
Committee & Volunteer Support
-
Committee Administration Support: Provide administrative support to volunteer committees, including maintaining committee webpages, distributing communications, adding meetings to committees’ Teams calendars where requested, updating records, and supporting agreed administrative processes.
-
Volunteer Admin: Assist with the administrative onboarding and retention processes for volunteers, ensuring they have the guidance and resources needed.
-
Internal Communication: Facilitate effective and GDPR-compliant information sharing between different branches of the professional body.
-
Annual Governance Minute-Taking: Assist with taking minutes once a year, specifically for the organisation’s General Meeting (AGM/GM).
-
Annual Report Formatting: Support the preparation of the organisation’s annual report by formatting supplied content into a clear, consistent and accessible document, ensuring headings, images, tables, captions, branding, layout and proofreading corrections are applied accurately before review and publication.
-
Ad Hoc Executive Support: Assist with ad hoc requests from the Association Chair and Vice-Chair.
Key Performance Indicators (KPIs)
The success of the administrator role will be measured against the following KPIs:
-
Data Integrity & Compliance: The membership database and CRM are consistently reliable, audit-ready, and compliant with UK GDPR regulations, with syncing errors or data gaps proactively caught and resolved during routine maintenance.
-
Financial Health & Transactional Accuracy: Invoices, renewal notices, and approved payments are processed accurately and strictly on schedule to maintain healthy organizational cash flow. Financial records in Xero and internal staff leave logs are kept consistently up to date, ensuring the bookkeeper and directors have reliable financial data.
-
Service Excellence & Responsiveness: Members, committees and external enquirers experience a seamless, professional, and timely customer service journey, characterized by steady frequent inbox management and the elimination of communication backlogs.
-
Operational Pipeline Efficiency Administrative workflows—specifically member onboarding, offboarding feedback loops, and volunteer tracking—move through the pipeline steadily and predictably without administrative delays.
-
Digital Channel Stability & Readiness The organization’s digital assets (website content, plugins, and communication channels) remain secure, functional, and up to date, with technical issues or security concerns actioned or escalated promptly to minimize operational downtime.
-
Governance & Documentation Quality The Board and volunteer committees receive accurate, well-formatted, and brand-consistent documentation (including minutes, reports, and marketing collateral) delivered on schedule to support organizational decision-making.
Person Specification:
Membership Administration & Data Management
Essential
-
Proven experience managing databases or CRM systems with high attention to detail.
-
Strong data entry skills with a track record of maintaining accurate digital records.
-
Strong organisational and time management skills.
Desirable
-
Strong analytical skills with the ability to interpret data (including membership data) and generate insights.
-
A solid understanding of UK GDPR and data protection principles in an administrative context.
Financial
Desirable
-
Experience using Xero accounting software.
Member Enquiries & Customer Service
Essential
-
Polite, professional, and helpful manner.
-
Experience managing a busy shared inbox and responding to customer or member queries within set timeframes.
-
Ability to handle feedback constructively and log information systematically.
Desirable
-
Experience in the healthcare, professional body, or dramatherapy/related sectors.
Core Communications & Digital Channels
Essential
-
Good written communication and proofreading skills.
Desirable
-
Experience updating website content using a content management system (CMS) backend.
-
Baseline technical confidence to manage routine software/plugin updates and recognise when a system error requires external technical support.
-
Basic cyber security awareness, including confidence to follow a cyber incident response playbook, force users to log out, reset passwords, and escalate suspected account compromise or data security concerns appropriately.
-
Experience formatting reports or formal documents, including applying consistent styles, layout, branding, tables, images and proofreading corrections.
-
Experience using Mailchimp (or similar email marketing tools) to distribute newsletters.
-
Familiarity with diagnosing automated front-end website workflows, form triggers, or plugins (such as JetEngine, JetFormBuilder, or Zapier integrations).
-
Experience supporting account access security, such as multi-factor authentication, forced sign-out, password resets, or secure credential rotation in systems such as Microsoft 365, WordPress, CRM platforms, or email marketing tools.
-
Experience producing basic marketing and promotional collateral.
Committee & Volunteer Support
Essential
-
Ability to priorities tasks to support multiple members, groups or committees simultaneously.
-
A collaborative mindset with the ability to support and encourage volunteers working towards organisational goals.
Desirable
-
Previous experience working within a membership body, association, or non-profit sector.
-
Experience in volunteer coordination, support, and onboarding.
-
Experience in coordinating networking events.
-
Ability to manage online meetings and events.
This role offers a unique opportunity to make a significant impact on the day-to-day running and development of our professional body. If you are passionate about delivering exceptional administrative support and engaging with a dedicated professional community, we would love to hear from you!
Additional Information
All offers of employment will be subject to satisfactory references, confirmation of the right to work in the UK and a satisfactory Basic Disclosure and Barring Service (DBS) check. Further information about these checks and how applicants’ personal information will be handled will be provided during the recruitment process.We are committed to providing a professional, respectful and safe environment for our members and volunteers. We expect everyone working with the Association to uphold these standards and to follow our relevant policies and procedures.
How to Apply
To apply by 23:59 British Summer Time on Sunday 19 July 2026. The vacancy may close early if there is a high volume of applicants. Shortlisted candidates will be invited to attend an online interview on 24 July 2026. Applicants after that time will only be considered if we fail to appoint and need to do a second round of interviewing.
If you have any questions about the role or the application process, please don’t hesitate to get in touch via the same email address.
We look forward to receiving your application and welcoming a new colleague to our dedicated and creative team.
Please submit your CV along with a brief cover letter (2 sides of A4 max) outlining your experience in administration.
Are you excited by the potential of digital technology and data to make a real difference in people's lives?
Community Action Redbridge is looking for a creative, forward-thinking Digital Innovation and Development Manager to lead the next stage of our digital journey and help shape how technology supports communities across one of London's most diverse boroughs.
Redbridge is home to vibrant communities and a dynamic voluntary, community and social enterprise (VCSE) sector. We want to harness the power of digital technology and data to strengthen communities, support local VCSE organisations and help create a fairer Redbridge.
Working across the organisation, you'll lead the implementation of our ambitious Digital Innovation and Development Strategy. You'll help create more consistent and effective systems that reduce duplication, improve collaboration and enable our team to focus on what matters most: supporting our communities and member organisations. You'll champion a data-driven culture, helping us turn information into insight, better understand our impact, and make informed decisions that respond to emerging needs.
You'll play a key role in building digital confidence across the organisation, empowering staff to embrace new technologies, develop their skills and use digital tools effectively in their everyday work. Beyond Community Action Redbridge, you'll work directly with local charities and community groups to strengthen their digital capacity, improve access to data and insight, and foster stronger connections across Redbridge's VCSE sector.
If you're excited by the power of digital technology to connect people, improve services and create lasting social impact, we'd love to hear from you.
About Community Action Redbridge
Community Action Redbridge is a local infrastructure organisation dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive.
Our work supports the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices and working collaboratively to create social change. We do this by:
-
Strengthening and championing the voluntary, community and social enterprise (VCSE) sector with tools and support to grow and thrive.
-
Supporting local people to drive change in their own communities, through social action, volunteering and active participation.
-
Bringing people and organisations from the VCSE sector, public services, and local businesses together to collaborate on shared ambitions for Redbridge.
What it’s like to work at Community Action Redbridge
We’re committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do.
We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive and feel recognised and valued for the work they do.
We offer some great benefits including 28 days’ annual leave (including the festive closure period) plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, and a travel loan and cycle to work scheme.
How to apply
Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):
-
Describe a digital transformation, systems improvement or innovation project that you have led. What was the challenge, what approach did you take, and what impact did it have on the organisation, team or service users?
-
Tell us about a time when your work improved data collection, analysis or insight within an organisation. How did your work help others make better decisions or improve outcomes?
-
Describe a time when you helped individuals or teams adopt new systems, processes or ways of working. What challenges did you encounter and how did you overcome them?
-
Why do you want to join Community Action Redbridge, and how do your values, skills and experience equip you to help us use digital technology to strengthen communities and create positive social change?
For full role details, please refer to the Job Description and Person Specification.
To submit your application, please click the ‘How to apply’ link.
Closing date: 26th July 2026
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
At We Are Survivors, every role exists for one reason: to support male survivors of sexual harms and the people who stand alongside them. While each position has a different focus, they all contribute to helping survivors feel safer, more connected, and better able to move forward in their lives.
The Community Development Worker creates opportunities for connection, belonging, and peer support. This includes facilitating drop-ins, creative activities, coffee mornings, and other community spaces where survivors can meet others with shared experiences in a safe, trauma-informed environment. The team also provides regular check-ins for people waiting to access other services, helping them stay connected and supported while they wait.
You'll be someone who is comfortable working with trauma and has experience in mental health, support, or community engagement. We're particularly interested in hearing from people who have worked with men, sexual harms, and their loved ones, but we also recognise that great people bring transferable skills and different experiences. If you're committed to learning, building trusting relationships, and making a meaningful difference, we'd love to hear from you.
At We Are Survivors, our values shape how we work every day. Transparency underpins our relationships, creating the openness that abuse so often takes away. Integrity is at the heart of everything we do, recognising that trust is fundamental to healing. Understanding means we take every survivor and their experiences seriously, meeting people without judgment and with genuine compassion. Being Responsive means we're committed not only to supporting survivors today, but also to predicting, educating, and preventing sexual harm against boys and men in the future.
If you're passionate about creating a society where no male survivor is left behind, and you share these values, this could be the role for you.
Why Join Us?
· A competitive salary.
· Annual leave package with incremental rises plus bank holidays.
· Company sick pay.
· Birthday annual leave.
· Monthly clinical supervision.
· Pension contribution.
· A range of discount and benefit programmes.
Apply by sending your CV and a short supporting statement (max 2 page).
In your supporting statement we want you to answer these two questions:
· How can your experience support male survivors thrive?
· How you meet the role profile, ensure you answer ALL elements in your CV or supporting statement?
Interviews are expected to take place on 27th and 28th July; we reserve the right to interview and close the recruitment process early if satisfactory applicants.
By applying for the any of the above roles, you confirm that you have read and agree to our Privacy Notice.
The client requests no contact from agencies or media sales.
Steamship Shieldhall is seeking to appoint an experienced freelance Commercial Manager to build new income streams to support the ongoing operation, conservation and sustainability of one of the country's most significant historic ships.
Shieldhall is berthed year-round in Southampton and welcomes passengers and visitors on board from 110 Berth in the Western Docks. She is capable of carrying up to 220 passengers and from spring to autumn each year operates a programme of public sailings ranging from two hour trips to full day cruises. She is also open for alongside events, and is available for private charters. In addition, she can be hired for use alongside such as for training activities, meetings, functions and filming.
The Commercial Manager will be responsible for identifying and realising new opportunities for revenue generation for Steamship Shieldhall, as well as supporting Shieldhall’s experienced volunteers with maximising income from existing activities.
This commission is an important element of the “Steamship Shieldhall: towards 2055, the next 10 years” project which is supported by a Development Phase grant from The National Lottery Heritage Fund. The appointment is intended to cover both the Development Phase and the first two years of the Delivery Phase of our project but will include a break-clause between the two phases. The Delivery Phase contract is contingent on a successful Delivery Phase grant application to the Heritage Fund
The successful candidate will have the right to set their own hours of work and will determine in agreement with the Shieldhall charity how best to undertake the work. This commision could be provided through self-employed individual, partnership or limited company.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Infrastructure and Security
These are exciting times for the charity, and we have an outstanding opportunity for a self-motivated and highly professional individual with exceptional analytical, problem-solving and interpersonal skills to join the Leadership Team, as Head of Infrastructure and Security.
Position: Head of Infrastructure and Security
Location: Devon/Hybrid (This is a hybrid working position, combining home and occasional onsite working under the guiding principles for such roles. The working pattern and requirement for site attendance (for essential meetings) will be agreed between the line manager and post-holder)
Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday
Salary: £63,813 annum
Contract: Permanent
Closing Date: Sunday 2 August 2026. Please note this role may close earlier than advertised so apply as soon as possible.
About the Role
As Head of Infrastructure and Security, you will lead the strategic direction, design, and delivery of the technology infrastructure and security capabilities, ensuring that IT infrastructure services are secure, resilient, and scalable and aligned with business needs. Your responsibilities within this rewarding and multifunctional role will include overseeing robust cybersecurity measures, ensuring regulatory compliance, and embedding effective governance to manage risk and optimise performance, directly contributing to the delivery of the organisation’s strategic priorities.
Your principal duties and responsibilities will include:
- Developing and implementing infrastructure and security strategies aligned with organisational goals, ensuring technology platforms are efficient and capable of supporting future growth and innovation.
- Providing expert advice on emerging technologies and security threats to inform strategic planning relating to digital investment and risk mitigation.
- Overseeing the design, operation, maintenance and optimisation of networks, servers, storage, and cloud platforms and related services, ensuring these are resilient and efficient.
- Leading cybersecurity initiatives including conducting risk assessments, vulnerability management, and incident response.
- Establishing, maintaining and continuously improving IT governance frameworks, including policies, processes, standards and controls that support secure and effective service delivery.
- Managing audits, ensuring findings are addressed, risks mitigated and the organisation remains fully compliant with data protection legislation and cybersecurity expectations.
- Leading, supporting and developing infrastructure and security teams, fostering a culture of innovation and continuous improvement.
About You
We are looking for someone who has:
- Experience in senior IT leadership roles within infrastructure and security domains.
- A strong knowledge of cybersecurity frameworks and best practices.
- Proven experience of managing hybrid environments, including on-premises and cloud technologies.
- Working experience of aligning IT infrastructure and security initiatives with organisational objectives.
- Proven ability to lead and develop technical teams.
- Strong stakeholder engagement skills, and the ability to translate complex technical concepts into clear business language.
- An analytical approach to solving complex technical and security challenges.
Benefits include:
- Competitive pension.
- 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
- Wellbeing team.
- Recorded Pilates and Yoga classes.
- Long service awards.
- Healthshield plan
- Free parking.
- Subsidised restaurant and shop.
About the Organisation
Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Infrastructure and Security, Head of Infrastructure, Infrastructure Director, Director of Infrastructure, Head of Security, Security Director, Director of Security, Head of Infrastructure and Security, Infrastructure and Security Director, Director of Infrastructure and Security.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Head of Application Management
These are exciting times for the charity, and we have an outstanding opportunity for a self-motivated and highly professional individual with exceptional analytical, collaborative and interpersonal skills to join the Leadership Team, as Head of Application Management.
Position: Head of Application Management
Location: Devon/Hybrid (This is a hybrid working position, combining home and occasional onsite working under the guiding principles for such roles. The working pattern and requirement for site attendance (for essential meetings) will be agreed between the line manager and post-holder)
Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday
Salary: £63,813 annum
Contract: Permanent
Closing Date: Sunday 2 August 2026. Please note this role may close earlier than advertised so apply as soon as possible.
About the Role
As Head of Application Management, you will be responsible for the leadership, strategic direction and effective delivery of all business applications used across the Sanctuary, ensuring these are reliable, secure and support operational and strategic goals. Within this multifunctional and rewarding role, you will lead, support and develop the application management team so they can deliver a high-quality and customer-focused service, fostering a collaborative working culture, encouraging innovation and shared problem-solving.
Your principal duties and responsibilities will include:
- Leading the development and delivery of an application management strategy, ensuring it supports the current and future needs of the organisation.
- Establishing clear processes for the full lifecycle of applications, including acquisition, development, maintenance, and retirement.
- Overseeing the performance, availability, and reliability of all business-critical applications, ensuring services run smoothly and efficiently and support business continuity and the delivery of organisational objectives.
- Ensuring effective incident, problem, and change management processes so that application issues are resolved promptly and downtime is minimised.
- Building strong working relationships across the Sanctuary, acting as the main point of contact for application related advice, priorities and improvement.
- Ensuring applications comply with regulatory requirements, data protection obligations, and security standards.
- Identifying and managing risks related to application services, implementing appropriate controls and mitigation strategies.
About You
We are looking for someone who has:
- Proven experience of leading application management or enterprise systems teams.
- A strong understanding of ITIL, DevOps, and Agile methodologies.
- Familiarity with SFIA framework and digital transformation principles.
- Excellent leadership, communication, and stakeholder management skills.
- Proven strategic thinking and decision-making skills.
- Strong analytical and problem-solving skills.
- Practical experience of managing complex application landscapes and vendor ecosystems.
Benefits include:
- Competitive pension.
- 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
- Wellbeing team.
- Recorded Pilates and Yoga classes.
- Long service awards.
- Healthshield plan
- Free parking.
- Subsidised restaurant and shop.
About the Organisation
Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Application Management, Systems Management, Director of Application Management, Application Management Director.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Create is seeking a dynamic, ambitious, driven, fundraiser (grants/major gifts) with strong strategic skills, an exemplary income generation track record, and a passion for the power of the creative arts. This Senior Leadership Team position reports directly to the Chief Executive and manages a small team.
Do you believe in the power of the creative arts to connect, empower and upskill isolated and vulnerable children and adults? Are you passionate about relationship building, storytelling, meeting targets and changing lives? Are you excited to use your extensive senior-level fundraising experience, knowledge and contacts to lead Create’s income generation from Trusts & Foundations (T&F), public sector and High Net Worth Individuals (HNWI)?
Create believes in the power of the creative arts to promote inclusion, empower lives and increase acceptance.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Helping South West London come together to tackle poverty through powerful community events.
Join Dons Local Action Group as our Community & Events Manager and take the lead in delivering inspiring fundraising and community events that make a real difference. From flagship events like the Stadium Sleepout to new fundraising initiatives, you'll bring people together, build meaningful relationships and create memorable experiences that raise vital funds for local people facing food poverty and crisis.
We're looking for an organised, energetic and people-focused individual who thrives on turning ideas into action. You'll work closely with supporters, volunteers, schools, community groups and local businesses, taking ownership of events from initial planning through to delivery and evaluation. No two days are the same, and you'll play a key role in growing one of DLAG's most important income streams.
If you enjoy being hands-on, building relationships and seeing the direct impact of your work in the community, we'd love to hear from you. Join a fast-growing local charity where your work will help strengthen communities, support vulnerable people and create lasting local impact.
To support people in financial crisis and long term poverty and provide volunteering opportunities within our community in an inclusive, respectful an

The client requests no contact from agencies or media sales.

