Director of operations and business development jobs

Harris Hill is delighted to be partnering with Maudsley Charity to recruit a Finance Officer. This is a strong opportunity for a part-qualified or early-career finance professional looking to gain broad exposure across financial accounting, reporting and business partnering within a purpose-driven organisation.

As Maudsley Charity continues to invest in innovative projects that improve mental health care for those who need it most, they are entering an exciting phase of growth and operational development.

To support this, they are seeking a proactive and detail-oriented Finance Officer to play a key role in strengthening financial processes, supporting robust reporting, and enabling effective stewardship of funds. Working closely with the Finance Lead, this role will help ensure the organisation’s finances are managed with accuracy, integrity and insight, supporting informed decision-making and maximising the impact of every pound invested.

Location: London, UK (hybrid working)
Salary: £30,000 - £35,000
Contract: Full time, permanent

About the role

A varied, hands-on position within a small, collaborative Finance team. You’ll support day-to-day finance operations while contributing to reporting, budgeting and project work.

Key responsibilities include:

• Maintaining accurate financial records and processing transactions
• Managing invoices, payments, and bank reconciliations
• Supporting monthly management accounts and reporting
• Assisting with budgets, forecasts and grant due diligence
• Contributing to audit preparation and fund monitoring
• Improving processes and supporting finance queries across the organisation

About you

• Part-qualified (AAT or studying ACCA/CIMA/ACA) or equivalent experience
• Background in a finance or accounts role
• Strong Excel and systems skills
• High attention to detail and accuracy
• Proactive, organised and keen to develop

This role would suit someone looking to step into a broader finance position with real variety and progression.

Closing date: 18th of May
interviews: Week commencing 1st of June (likely 4th of June)

Join our ‘Ask Us Anything’ webinar on Wednesday 13th of May at 12pm – 1pm. Link can be found in the information pack page 8.

Harris Hill is a certified B Corp™ and leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality or other protected characteristics.

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

We are seeking an experienced, Glasgow-based fundraiser to join us as a Regional Development Officer. In this role, you’ll be a confident, visible champion for Mary’s Meals, someone who knows the city, understands its communities, and can build relationships that spark action. You’ll bring boldness and creativity to your work, whether delivering inspiring talks in churches and schools, making fundraising asks or forging genuine partnerships with local businesses and networks.

Using your deep knowledge of Glasgow’s people and places, you will identify high‑potential opportunities, grow income and participation, and cultivate a committed local movement of supporters and volunteers. Through strategic, outward‑facing work, you’ll turn first conversations into committed, long‑term support that strengthens our movement and fuels our mission.

Working closely with the Head of Scotland, you will co‑design and deliver a local growth plan shaped by the pulse of your region. You will represent Mary’s Meals across faith communities, schools, community groups, business networks, and key connectors, bringing energy, authenticity, and a passion for our mission.

Highly autonomous, you’ll combine insight, data, and local intuition to focus on areas of greatest opportunity. You’ll collaborate across the organisation to create seamless supporter journeys and tell compelling, meaningful stories. Everything you do will reflect Mary’s Meals’ warmth, simplicity, and dignity.

Key responsibilities include

• Work with the Head of Scotland to create and deliver an insight‑driven regional growth plan, with clear priorities around income, visibility, and volunteer mobilisation.
• Use local knowledge, data, and community insight to focus your time on the strongest opportunities for growth.
• Balance relationship‑building with a proactive, opportunity-led approach, identifying new supporters, networks, and partnerships and developing them from prospective supporters into committed donors.
• Actively network across Glasgow to initiate new meetings, build connections, and follow up purposefully.
• Represent Mary’s Meals with authenticity and enthusiasm across schools, churches, parishes, universities, community groups, and local businesses.
• Deliver engaging talks, assemblies, parish visits, small events, networking sessions, and partnership meetings that increase income, participation, and visibility.
• Build a diverse pipeline of leads and partnerships that reflect Glasgow’s communities and faith landscape.
• Create the environment for a strong volunteer network and empower volunteers through thoughtful delegation, coaching, encouragement, and recognition.

• Strengthen local visibility by nurturing community connectors and supporting appropriate local media engagement.

Please see the recruitment pack on our website for full list of duties.

To apply for the role of Regional Development Officer based at Mary’s Meals UK, please follow the apply instructions on Charity Job where you will be redirected to our website.

Your covering letter or video should make a compelling case for why you feel motivated to apply for this role within Mary’s Meals UK, as well as giving a concise overview of your most relevant skills and experience, and should fill no more than two pages of A4.

Applicants must hold full right to work in the UK.

We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.

Closing date for applications is Friday, 8th May

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Please note: If you have any special requirements or adjustments before an interview, please let us know.

Are you an organized, creative professional looking to make a tangible difference in the lives of refugees and vulnerable children? HealthProm is looking for a Programmes and Development Officer  to join our small but mighty team in London.

For over 40 years, we’ve been a lifeline for those disadvantaged by poor health, disability, and forced displacement. From supporting 3,000+ Ukrainian and Afghan refugees in London to delivering community health projects in Eastern Europe and Afghanistan, our work is diverse, urgent, and life-changing.

In this hybrid role, you will:

• Coordinate: Provide vital administrative backbone to our UK and international projects.

• Fundraise: Research new opportunities to help us grow our reach and sustainability.

• Tell Our Story: Transform technical reports into powerful narratives for our website and social media.

Why join us? If you have a background in International Development, a flair for communication, and a desire to work with migrant and refugee communities, we want to hear from you. We offer a supportive, flexible environment near King’s Cross where your contribution is seen and felt every day.

Help us ensure no child or family is left behind. Apply now.

Job Title: Repairs & Maintenance Surveyor
Responsible to: Assistant Director of Property Services
Salary: £47,344 + Car Allowance
Hours: 37.5 hours per week
Area of operation: Resident Services
Place of work: Flexible covering a patch of properties across Kent and Surrey with requirements for occasional travel to English Rural’s office in Surrey and site visits as necessary (Hybrid Contract)
Essential Car User Allowance: This role is eligible for English Rural’s essential car user scheme (£5,200 per annum)
Pension entitlement: Company Stakeholder Scheme
Annual leave entitlement: 30 days per annum

About English Rural:

English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people. We own and manage around 1,600 affordable properties, spread amongst 150 villages, and have a development programme of around 200 more homes. We are looking to recruit a Repairs and Maintenance Surveyor to cover homes across the Surrey and Kent regions.

About the role:

This is an exciting opportunity to shape a surveyor role focused on delivering high-quality repairs, maintenance and void management. Working under the leadership of the Assistant Director of Property Services and collaboratively with housing and surveying colleagues, the role will be expected to inform and deliver agreed business strategy. Managing the performance of external contractors to achieve good value and working within agreed budgets are essential.

About you:

To succeed in this role, you will have a proven track record in building surveying and property diagnostics. You will need good communication and interpersonal skills, with an ability to collaborate and work effectively within a fast-paced environment. Experience in contract management, technical surveying and delivering customer satisfaction are essential, as well as knowledge and experience of stock condition surveying. The right candidate will have sufficient technically expertise, either from a formal qualification or direct experience. English Rural is looking to invest in and develop the right candidate to grow with our business.

If you feel excited by the challenges posed by this role, we would love to receive your application.

Closing Date: 12-noon on Friday 22nd May 2026
Interview Date: Friday 5th June (in person at our Surrey office)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

English Rural Housing Association is committed to equal opportunities and values diversity in its workforce.

No agencies please.

Are you passionate about data and how it can inform decision-making? We’re looking for an Audience and Insights Manager, who loves connecting people with a range of shows and activities that will enrich their lives.

This new role will be instrumental in ensuring our audiences are placed at the centre of our planning, by using their information effectively to share with them the Mercury’s vision, communicate our work, and promote our organisational values.

If you are creative in your approach to build, engage and retain audiences, we want to hear from you!

To find out more, download the candidate pack.

Applications close at 10:00am on Tuesday 19 May 2026. Interviews will take place on Tuesday 2 June 2026.

Apply Now

Milton Keynes Christian Foundation isn't your average workplace. We are a local charity dedicated to growing people and communities through diverse social enterprises—from healthy food at our urban farm and cycling workshop refurbishing bikes to childcare and person-centred learning. We work specifically with young people looking for new ways to learn and develop, providing them with a community where they can truly belong.

We are looking for an experienced professional to manage our core administrative operations. This isn't just about spreadsheets; it’s about ensuring our social enterprises have the solid foundation they need to make a difference. Reporting directly to the Director, you will be a key member of our Executive team.

Your work will focus on three critical areas:

• Finance & Reporting: You’ll lead transactional processing in Xero, manage cash flow, and provide vital financial reports to our enterprise leads.

• Human Resources: You will oversee our recruitment life cycle, manage staff training (specifically Child Protection), and ensure our personnel files and DBS records are bulletproof.

• Facilities & Compliance: From negotiating utility contracts to taking ownership of Health and Safety and risk assessments, you’ll keep our physical and digital environment safe and efficient

Take a look at the attached job description for more information about the role, visit our website to see what we do, get in touch if you like to talk more.

This is a new role, working remotely from the UK and reporting to the Directors to handle the increased financial and logistics workflow of the organisation as we embark on a new 18-month EU-funded grant. In this respect, the role involves day to day operational and financial administration but is also an opportunity for a flexible and pro-active person to support the organisation’s development and expand its capabilities, and also to engage with project partners and learn more about our work. While this is a fixed term contract, the role may be extended (subject to funding) and evolve to meet changing needs. As a small team, we are open to flexible working. 

Grant management:

• Financial administration: ensure accurate records and supporting documentation is kept for all financial transactions, including regular entry of data into the relevant financial and budget management systems.
• Manage sub-grants to partners and consultants as allowed for within project budgets, ensuring timely receipt and processing of financial reports, and checking accuracy of invoices, timesheets, receipts and all supporting documentation, contracts, etc. in line with donor requirements.
• Budget monitoring and tracking: Preparing monthly forecasts and expenditure updates, to enable timely and efficient expenditure of project funds in accordance with the deliverables and budgets in grant contracts.
• Prepare quarterly financial reports for donors ensuring accuracy, accountability and alignment with donor contract requirements and Indie Peace policies.

Logistics support: Supporting the organisation and financial administration of Indie Peace project initiatives. Includes:

• Remote support in organising events, meetings and project activities in the regions where Indie Peace works, e.g. arranging meeting/conference venues within budget limitations, organising transport/accommodation bookings, ensuring documentation is in place (e.g. financial documentation, participant lists, etc.).
• Support Indie Peace Directors’ activities while travelling on business, as required, including supporting logistics, preparing expense reports with supporting receipts, maintaining timesheets, etc.

Other:

• Entry of financial transactions into accounting software, ensuring all financial records are recorded and all payments reconciled in a timely manner.
• Prepare monthly expense and financial reports, maintaining and updating cash flow forecast.
• General administrative support as agreed.

Line-management and relationships: While the position works with both Directors of the organisation, day to day line management and supervision is provided by the Director responsible for operations. Other people the post will need to liaise or maintain communication with on a regular basis include: in-country partners, consultants, and donor representatives. While this is a remote role, we would require occasional in-person meetings, usually in London which is where Indie Peace is based. 

EXPERIENCE: Minimum of two years of proven experience in UK-based international non-profit organisation, involving financial management of EU grants.

Related Skills or Knowledge:

• Experience of EU grants and financial management.
• Experience in reporting and accounting in the not-for-profit sector, including donor reporting.
• Experience with budget monitoring and oversight.
• Experience of a range of finance functions (bookkeeping, reporting, audit, etc.).
• Experience of systems management (financial or otherwise)
• High level of professionalism and attention to detail.
• Ability to work on own initiative.
• Proficiency in MS Office Applications, especially Word and Excel, is required.
• Experience using accounting software, such as Xero.
• Ability to communicate effectively. Strong written and oral skills in English. Russian is a strong advantage.

Contract hours and time-frame: 15 months (July 2026 – September 2027) fixed term contract.

An exciting opportunity has arisen for an outstanding individual to join the School’s successful Development Team. Reporting to the Head of Development, working alongside the other members of the team and within the wider External Relations department, the successful candidate will coordinate and develop the School’s substantial programme of events and engagement activities for its alumni, manage the School’s fundraising and stewardship communications and activities, and oversee the day-to-day administration of the Department’s work.

Educated to degree level, with proven experience in both developing relationships with individuals and wider community engagement, the successful candidate will be an outstanding communicator and effective decision maker who will use their impeccable organisation skills to ensure the continuous improvement of the team’s work.  Fundraising or alumni relations experience is desirable, although candidates from a variety of backgrounds will be considered.

With some 2,500 pupils, Bolton School is a large, thriving, academically selective day school. It is situated a mile or so from the town centre in a stunning 32 acre campus and is within easy reach of some of the nation’s finest cities and countryside.

A large Foundation Services Department supports the School operations and within this there is a trading arm, Bolton School Services Limited (BSSL). This includes BSS Leisure Services, Kidzone and Patterdale Hall, a superb Outdoor Pursuits Centre situated at the Southern end of Lake Ullswater. Those who work within the organisation are able to combine the experience and pleasure of educating and being around young people with some of the challenges of a business environment.

An attractive salary and benefits package is available. 

For further details and to apply online for the position, please visit the School website.

Closing date for applications:  Tuesday 05 May 2026 at 12.00 noon

Interviews will be held on Wednesday 13 May 2026

We aspire to have a diverse and inclusive workplace to reflect the diversity of our pupils and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and to join Bolton School. As an equal opportunities employer, we welcome applicants from all sections of the community and are committed to the equal treatment of all current and prospective employees.  We do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

Bolton School is committed to safeguarding and promoting the welfare of children. The successful candidate will be required to undertake an Enhanced Criminal Records Check for Regulated Activity.

We look forward to receiving your application.

Visitor Experience Manager

Location: Painswick, Gloucestershire (GL6 6TH)

Hours: 32hrs per week (over 4 days)

Salary: £32,905.60 FTE, equating to £26,324.48 pro-rata Are you a creative and people-focused leader who can turn a great visit into an unforgettable one?

The location

Set in the heart of the Cotswolds, Painswick Rococo Garden is the last surviving Rococo garden in England. Designed in the 1740s as a place to entertain and relax, it remains a place of beauty, surprise and escape. Today, the garden is an independent charity, which offers a unique blend of heritage, horticulture and wildlife, making it a truly special place to work and visit.

Role summary

We have an exciting opportunity for a Visitor Experience Manager to help make every visit to Painswick Rococo Garden warm, inspiring and memorable.

You’ll be an integral part of bringing our beautiful and quirky 18th-century garden to life by leading our programme of events and family trails, interpretation, customer service and presentation standards.

Passionate and enthusiastic, you will deliver a high-quality visitor experience that make visitors feel more connected to the garden.

With a strong commercial and community focus, you’ll grow audiences and income through well-planned, profitable activity and new offers, while supporting safe, compliant day-to-day operations (including duty management and safeguarding responsibilities).

You’ll manage, motivate and develop the visitor experience team, and will lead the volunteer journey, ensuring the volunteer experience is varied, productive and rewarding for all involved.

You’ll champion excellent customer service, so every visitor feels welcome and enjoys a great day out.

Please note: the role includes regular duty management on a rota basis, including weekends, bank holidays and evenings. About you If you’re a people-focused leader with experience in heritage visitor operations and delivering engaging events and interpretation, we’d love to hear from you.

• Hands-on experience of delivering interpretation, events and visitor operations in a heritage/visitor attraction setting.

• Experience of establishing and leading a culture of exceptional customer service.

• Experience of running high-quality, profitable events.

• Team management and leadership skills including coaching, development, motivation, and communication.

• Excellent people and influencing skills, with the ability to build great relationships and work collaboratively, proactively and effectively to achieve the charity’s goals.

• Good understanding of different visitor audiences and the ability to draw on / develop audience insight.

• Excellent organisational and communication skills: able to prioritise, work to tight timescales, and communicate clearly with a wide range of people.

• Understand responsibilities in terms of health and safety, security and data protection in a visitor operations setting and how to manage and minimise risk.

• Ability to manage budgets effectively to maximise income. Demonstrates a responsible attitude to available resources.

• Great IT skills including with Microsoft Office.

• First aid qualification (or willingness to learn).

What we offer

As well as working in a beautiful setting, we offer discretionary benefits including 8% employer pension contribution, free admission, 20% discount in the café and shop, simple lunch, and training and learning opportunities. How to apply Send your CV and covering letter explaining why you’re interested and how you meet the requirements. 

ABOUT THE ROLE

NOTE: The title has been changed to Education Project Manager.
This is very much a Project Manager role who would have also experience with events in Education.

Our UK education programme sits at the heart of BPNA’s charitable mission and is a significant source of income - delivering to over 1000 short-course attendees and over 700 conference delegates annually across virtual and face-to-face formats. We also run a distance learning programme and a support new course development, with faculty across the UK.

This is a senior, varied and highly rewarding role. The post-holder works closely with the Director of Education, Executive Director, education committees, and a wide network of faculty and external partners.

As a respected and growing organisation, BPNA is looking for a highly motivated individual who can use their dedication, attention to detail and reliability to help us develop further.
We are seeking to appoint a UK Education Manager to join our small team which is based across our Bolton and London offices. This is a 18 months fixed-term contract with the intention to transition to a permanent contract based in Bolton, working 37.5 hours a week (7.5 hours per day x 5 days per week).

JOB PURPOSE

The UK Education Manager provides operational leadership and supports strategic direction for BPNA’s UK education portfolio. The role is accountable for the short-course programme (about 36 courses per year), the annual conference, distance learning support, Instructor Training Day, new course development and faculty development. The post oversees budget responsibility for UK Education and Conference income, which together represent a substantial proportion of BPNA’s annual turnover.

This role is based at the Bolton office, where you will lead two of the BPNA Education team while working and liaising with the Education Content Co-Ordinator, based in the London office

The post-holder is an active member of the BPNA Secretariat Management Team, and serves as Secretary to the Education, Quality & Standards Committee and related steering groups. The role requires leadership, sound judgement and a hands-on, highly organised approach to complex programme delivery.

ABOUT YOU

This role would suit an organised, efficient and practical person with excellent interpersonal and communication skills and a good deal of common sense.  You will also have diplomatic skills and the ability to build good relationships.  You will need to be flexible, have an ability to problem-solve on-site and online, organise highly educated people whilst remaining calm and maintaining a sense of humour.

We are looking for someone to join our team who will contribute to maintaining and developing our customer focused ethos.

While this role is primarily based in Bolton, there will be some UK travel with overnight stays to support in-person courses. We offer time off in lieu or overtime paid for additional hours worked.  

WHY COME AND WORK FOR US?

At BPNA, we value a supportive, collaborative, and inclusive work culture. The BPNA is a small organisation with big ambitions, and we work closely together to make an impact. You'll join a welcoming team that values mutual respect, flexibility, and work-life balance. We believe in continuous learning and career progression. As a member of BPNA, you'll have access to ongoing training opportunities and support for professional development, ensuring that you can grow both within this role and across future career aspirations.

We offer 25 days’ annual leave (excluding Bank Holidays) plus an additional day leave for birthday, rising to 30 days after 10 years of service and access to the Nest Pension scheme, with 7% employer contribution.

LOCATION

While this role is based in Bolton, BPNA offers hybrid working arrangements, enabling you to balance time between working from our office and from home.

With your line manager and the team you oversee, you will agree how much time you will be required to work in the office and how frequently, to achieve productivity and service levels. This could vary week to week. You should anticipate spending an increased amount of time in the office during your probationary period.

HOW TO APPLY

To apply for this role, please submit your CV and a covering letter (maximum 2 pages) through CharityJob. Your covering letter should detail how your skills and experience meet the person specification. You must have the right to work in the UK.

Closing date: 4 May 2026

Interviews aimed for: 11 or 12 May 2026 (please keep available). Please do clearly inform us if for some reason you can’t make that date in person in your application.
Aimed start date of this role will be as soon as possible.

Please note that only shortlisted candidates will be contacted.

For the full Job Description and Person Specification, see the attachment below

We are looking for a dynamic, values-led, strategic leader to drive our mission for migration justice and social work solidarity. The role entails oversight of the operations and strategy of the organisation, responsibility for financial management and fundraising, maintaining the health of the organisation and embedding anti-racist and anti-opressive values into every aspect of the organisation. 

ALDER HEY CHILDREN’S CHARITY

Job title: Hospital Engagement Manager

Salary: £39,428 - £50,450

Hours: 37.5 hours per week

Location: Alder Hey Children’s Charity (based within the hospital), Liverpool. Office based with occasional working from home

About us

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.

About this role:

This is an exciting opportunity for a Hospital Engagement Manager to join the Charity team here at Alder Hey, the UK’s busiest Children’s Hospital.

This pivotal role acts as the bridge between Alder Hey Children’s Charity and the hospital community. You will inspire NHS colleagues and families to engage with the charity, embedding philanthropy into the hospital culture and helping deliver Alder Hey’s 2030 vision.

As Hospital Engagement Manager, you will build strong relationships with NHS colleagues, patients, their families and volunteers to increase awareness, engagement, and fundraising activity. By developing strategic partnerships and delivering training, you will enable grateful families to support the charity in ways that are meaningful to them, driving sustainable income growth across multiple fundraising streams.

We’re looking for someone who loves building relationships, and brings energy, enthusiasm, and exceptional communication skills to foster a culture of giving across our hospital - from inspiring patients and families to support their local hospital charity to engaging clinicians on how the charity can enhance their ward or department.

Key Responsibilities will include:

Relationship building, advocacy and engagement:

• Act as a passionate and professional ambassador for Alder Hey Children’s Charity, championing the hospital’s vital work and the transformative potential of philanthropy.
• Build strong, trust-based relationships with assigned hospital teams, meeting regularly to increase understanding of the charity and the role of philanthropy in supporting families and improving care.
• Serve as the first point of contact for NHS colleagues introducing families or opening networks to potential donors.
• Spot strategic opportunities for increasing NHS colleague and family engagement.

Programme delivery, training and internal collaboration:

• Lead delivery of the Grateful Patient Plan, implementing key activities to increase staff engagement and donor referrals.
• Deliver training sessions for Trust colleagues to build confidence in supporting fundraising and patient family philanthropy (training will be provided).
• Collaborate across the charity to ensure donor referrals are managed appropriately and messaging is consistent.
• Develop a strong working relationship with the Grants and Impact team to stay informed about projects in key areas.

Marketing, communications and visibility:

• Work closely with Marketing and Communications colleagues to increase charity visibility across the hospital site through branding and internal communications.

Please see the attached Job Description and Person Specification for more information.

Our Values

At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.

Courage

We try new things, take risks and innovate. We speak up, take accountability and act with responsibility.

Together

We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues.

Passion

We are passionate about what we do and inspire others.

Magic

We are creative, fun and child-led, creating special moments and going the extra mile.

Additional Information

In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance.

This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.

Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults.

The post holder will be required to complete an enhanced DBS disclosure check.

Closing date: Monday 11 May 2026

Interview date (to be held at Alder Hey): Monday 18 May 2026

The Senior Fundraising Executive (Grants) leads on bid-writing and relationship building with grantmakers (Trusts/Foundations/Public). The candidate will be a key player in the Grants team alongside the Director of Development (Grants/Major Gifts) and Development Officer. Create has seen its fundraising increase significantly in recent years, as it fulfils its ambitious plans to double its reach by its 25th anniversary in 2028. The Grants team is responsible for securing over 50% of the charity’s income, managing an extensive portfolio of T/F/Public funders, approaching a well-researched pipeline of potential funders, and researching prospects. The successful candidate will share Create’s commitment to the transformative power of the creative arts within community settings, with exceptional written and verbal communication, research, organisational and IT skills, and meticulous attention to detail.

Sales & Marketing Manager (Maternity cover)

Location: Kington, Herefordshire (On-site, with flexible/hybrid working)
Salary: £30,000- £35,000 per annum
Reporting to: Operations Director and Commercial Director
Governance: Monthly reporting to the Board of Directors

The Mission

To transform a 15‑acre rural site with an indoor pool into a thriving, financially sustainable sanctuary.
This role is central to delivering the commercial engine that makes the mission possible.

The Role Purpose

To deliver the 2026/27 Strategic Marketing Plan, with a clear focus on securing high-occupancy, whole-site bookings.

The role exists to achieve 29.4% annual occupancy, equivalent to 10,353 guest nights, primarily through profitable, multi-day group bookings across defined market segments.

Key Responsibilities

1. Revenue Generation and Lead Conversion

• Full House Equivalent (FHE) tracking:
  Manage the Breakeven Basket and deliver 103 full-site days per year
• Segmented value propositions:
  Lead and refine messaging for four core markets:
  Faith | Schools | Private Hire | Wellness
• Midweek profit growth:
  Target corporate retreats and “Work from Hotel” style bookings to maximise midweek utilisation

2. Digital and Channel Management

• OTA performance management:
  Oversee Airbnb and Booking dot com listings for The Stables, balancing commission risk against yield
• Direct booking conversion:
  Design and implement return-stay incentives to reduce reliance on third-party platforms
• Content and storytelling:
  Champion high-quality visual content (photo, video, social) to differentiate the venue from institutional competitors

3. Commercial Analysis and Yield

• TRevPAG growth:
  Drive an increase of £2+ per guest through secondary revenue streams, including tuck shop, pool hire, and additional meals
• Yield management support:
  Work with the Operations Director to apply Minimum Facility Fees and dynamic pricing during peak demand periods

4. Relationship and Community Management

• Church and mission-led partnerships:
  Protect near-cost stays where appropriate while identifying whole-site commercial opportunities to cross-subsidise them
• Under-capacity risk reduction:
  Actively minimise bookings below 70% occupancy in The Stables to prevent net losses

5. Duty Manager Responsibilities

• Participate in the senior Duty Manager rota, providing out-of-hours leadership for residential groups
• Act as the primary on-call contact, including:
  • Guest check-ins
  • Site security
  • Emergency response (fire and pool safety)
  • Maintaining a warm, “home from home” hospitality experience

Performance Indicators (KPIs)

• Primary KPI:
  Achievement of 103 Full House Equivalent (FHE) days
• Secondary KPI:
  15% conversion of OTA guests to direct bookers
• Tertiary KPI:
  Average TRevPAG uplift of £2.00+ per guest

The Ideal Candidate

Experience

• Experience within UK group residential, hospitality, or charity trading environments (highly desirable)
• Proven management of Online Travel Agencies such as Airbnb and Booking dot com
• Demonstrated success converting third-party bookings into direct relationships
• B2B and group sales experience, ideally across:
  • Primary and junior schools
  • Church or faith-based organisations
  • Retreat leaders and wellness facilitators
• Experience operating within high fixed-cost or “daily burn” financial models

Skills and Capabilities

• Yield and pricing strategy, including dynamic pricing and midweek offers
• Strong analytical ability, confident working with metrics such as FHE and TRevPAG
• Content marketing and visual storytelling (video, photography, social media)
• SEO and digital strategy, including niche and regional search terms
• CRM thinking and lead nurture processes for cyclical and repeat bookings

Benefits and What Makes This Role Different

• A genuine strategic mandate:
  This is not a social media posting role. You will deliver Phase 3 of a defined commercial roadmap.
• A unique asset base:
  15 acres of countryside plus a highly sought-after indoor pool
• Commercial autonomy:
  Ownership of the TRevPAG agenda, with freedom to create new revenue streams
• Flexible working:
  While site presence is essential for storytelling and relationships, the role supports modern hybrid working.

Dunfield House is operated by Dunfield House Ltd, governed by The Dunfield Charity, and owned by Community of Christ.