Director of operations and business development jobs

ID: 1782 Operational Manager, Northeast

Service: Stockton on Tees Family Time, Stockton Family Outreach & Volunteer service and South Tees Perinatal service

Salary: Grade 4 Point 34-38: £42,562 – £46,703 FTE (£34,049.60 - £37,362.40 per annum, pro rata for 29.6 hours per week)

- Additionally, £480 home-based allowance FTE per annum

Location: Home based

Hours: Part-time (up to 29.6 hours per week)

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity to lead the operational delivery of services across Stockton on Tees and South Tees (Recar & Middlesbrough) area.  The Operational Manager will provide strategic and operational management to our services in the Northeast and line management of 2 - 3 service managers.

Stockton services are delivered under our successful strategic partnership with Stockton Borough Council. This unique partnership was formed nearly 5 years ago with the aim of transforming service provision using a collaborative approach to service development and innovation. Our South Tees Perinatal service operates over Redcar and Middlesborough and are just entering a 3 year extension to our current contract.

Main Responsibilities:

· Provide leadership, management and supervision to operational services that provide Family Time sessions, Family Outreach support and Volunteering support, plus perinatal support to families.

· Ensure that services are delivered to a good quality standard in relation to practice and performance and that services can demonstrate their impact using evidence based outcomes tools.

Main Requirements (for details check the job description and person specification):

· Experience of providing effective management, leadership and safeguarding oversight of case work and group work based support services, which overall improve the lives of  service users.

· Experience of setting up and/or managing innovative projects.

· Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, including children and young people, parents and carers, and funders.

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service –Enhanced

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holiday pro rata

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Apply Now” link below and fill out our digital application form

· Closing Date: Sunday 10th May 2026 at 23:59

Interviews are scheduled to take place on: 20th May 2026

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Claire Meek (email address available on advert document).

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

The Sutton Trust is the UK’s leading social mobility charity. We believe every young person should have a fair chance in life, regardless of their family’s income, the school they go to or where they grow up. But today in Britain, the opportunity to succeed is heavily shaped by socio-economic background. Our mission is to change this. Our programmes empower young people to access life-changing opportunities, and our research influences national change to deliver a fairer future.

Each year, together with our university and employer partners, we support over 14,000 young people to reach their potential through our university, apprenticeship and career access programmes. And our support doesn’t stop there. We engage our thriving alumni community to help them to succeed in their professions and to act as advocates for social mobility.

Our rigorous and extensive research shines a light on barriers to opportunity from the early years to the workplace, and we strive to influence national policy change with evidence-based solutions to tackle educational and workplace inequality. Using insights from our programmes and research, we also test and scale new ideas in education and employment practice.

As an independent charity, our work is entirely reliant on the generous support of our community of donors. The need to support our work to tackle Britain’s low social mobility has never been greater.

Fundraising at the Sutton Trust

We are seeking a dynamic and confident Philanthropy Manager to join our high-performing fundraising team. The Sutton Trust is at an exciting point in our organisational journey, with a new Chairperson and ambitions to significantly grow our impact and fundraising as part of our 2030 strategy.

Over the past five years the impact of the Sutton Trust has increased, especially in our programme numbers, securing a relatively stable income of c.£6m over a number of years. In recent years this has grown to c.£7m, and our organisational strategy to 2030/31 will continue this fundraising trajectory to increase income to £12m. With a growing portfolio of philanthropic income from individuals – currently accounting for c.£1.2m – there is considerable enthusiasm and opportunity to build upon existing relationships and establish new ones in support of the work of The Sutton Trust.

Our fundraising approach will continue to focus on major gifts, harnessing and increasing our networks, and multi-year partnerships to leverage a range of drivers to secure philanthropic support. We anticipate utilising the structured giving schemes designed for our individual supporters to build a robust pipeline for future major gifts. This will include a focus on building out our newly refreshed Fellowship scheme and, importantly, working with the Head of Philanthropy to implement a segmented fundraising campaign with our 40,000 strong alumni community. Additionally, there is significant opportunity to build upon recent successes and further develop our approach to legacy fundraising.

Main duties

New Business

• Managing and growing the Trust’s Fellowship scheme through scoping, developing and securing new four and five-figure gifts from individual supporters, working closely with the Director of Development, Head of Philanthropy, and senior volunteers appropriately to secure and steward.

• Work with the Head of Philanthropy to identify and cultivate a prospect pool of potential donors at all levels, including utilising the CRM, current low-level donors, stakeholder network mapping through the Board and Trustees, as well as prospects research of philanthropists with an active interest in education/ social mobility.

• Undertake prospect research across the spectrum of philanthropic income in collaboration with the Head of Philanthropy – including identification, due diligence, qualification, and creating briefings and outreach plans.

• Work with the Head of Alumni Engagement to proactively identify Sutton Trust alumni with the capacity and inclination to support our work, developing meaningful relationships, identifying relevant opportunities to deepen their connection to the Trust, and influencing alums to start and continue their giving journey.

• Work with the Head of Fundraising Operations and Head of Philanthropy to design, implement, and promote a low-level online giving journey, including automated stewardship activation.

• Supporting the Head of Philanthropy to implement a compelling legacy campaign.

• Work with colleagues across the Development team to identify, qualify, cultivate and secure prospects, using resources effectively where there are links between corporates, individuals, and trusts & foundations.

Account Management and Development

• Manage and grow the Trust’s Fellowship major donor scheme, creating meaningful, mutually beneficial and long-term relationships.

• Create meaningful and personalised donor plans for your portfolio, including reporting, regular written updates and in person meetings where appropriate.

• Working with the Director of Development and Head of Philanthropy to support the stewardship and management of the Board, and other major donors.

• Be accountable for achieving individual agreed income targets, looking for opportunities to grow funding and diversify philanthropic income.

• Support the Head of Philanthropy in developing high-quality Fellowship and philanthropy collateral and communications.

• Take responsibility for all elements of event management for individual donors, including creating, planning and managing events that create meaningful experiences for donors. This may include drinks receptions, small private dinners, panel events, and programme visits.

Fundraising, Line Management, Finance and Reporting

• Effectively line manage and coach the Philanthropy Assistant, supporting their development as a fundraiser.

• Work with colleagues to deliver impactful events to cultivate prospects and steward partners, with a focus on experience for individual supporters and prospects.

• Act as an ambassador for the Trust with external audiences, delivering presentations and providing expertise as required.

• Work with colleagues across Development and Finance to ensure accurate forecasting, income tracking, donor record keeping, and reporting for philanthropic income.

• Working closely with colleagues, provide philanthropy fundraising expertise to increase awareness of viable funding opportunities and develop organisational understanding of best practice when working with individual supporters.

• Ensure you and your line report appropriately follow policies and procedures on due diligence, Salesforce and data management, account management, stewardship, and reporting.

• Stay up to date with philanthropy fundraising best practice, embedding it across the Philanthropy team’s work, and keep abreast of developments and opportunities within the wider fundraising space.

• Other duties as necessary from time to time.

Person Specification

We welcome applications from individuals who have experience in:

• Experience building and managing donor relationships with individuals giving four-figures and above per annum in a philanthropy team or other fundraising capacity, and through structured giving schemes.

• Experience of all elements of the cultivation cycle, including prospect research via multiple sources, to develop a prospect pool of individual supporters.

• Experience of working with key senior colleagues across an organisation to secure major gifts and steward relationships, including making the ask for five-figure gifts.

• Experience of managing meaningful donor events and experiences, from concept to delivery.

• First-class interpersonal skills - a natural ambassador able to represent the Sutton Trust with gravitas and confidence in a range of settings.

• Excellent verbal and written communication, including the ability to write persuasive and engaging funding collateral, and to network with Sutton Trust stakeholders and donors to inspire and encourage giving.

• Experience of building or inputting into donor strategy and planning.

• Experience of managing line reports, including effective supervision, feedback and development.

• Experience with working with membership groups such as alumni, implementing online-giving schemes and supporting legacy campaigns (desirable).

• Strong analytical skills.

• Knowledge and experience of the education and/or not-for-profit sector.

• Knowledge of the UK fundraising environment, including trends in philanthropy and the different giving mechanisms utilised by individual donors (i.e. donor-advised funds, family foundations etc).

• Experienced at using Salesforce or other fundraising CRM software to accurately record funding relationships

We are also looking for an individual who:

• Sympathetic to the aims of the Trust and our mission to increase social mobility.

• High degree of initiative and the ability to take responsibility for a range of philanthropy fundraising activity.

• Strong communicator, skilled at persuading others through writing and conversation.

• Excellent attention to detail.

• Able to multi-task and prioritise multiple funder relationships.

• Able to work independently and as part of a team.

• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full-time, Permanent

• Salary: £42,025-£48,000

• Working location: Minimum of two office days per week. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.

• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP

• Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.

Interviews

Applications should reach us by 10am, Monday 18th May, with first round interviews held with first round interviews held on Wednesday, 27th May, and second round interviews held on Tuesday, 2nd June. Both rounds will be held in our London office.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

This is an exciting opportunity for individuals who are passionate about making a positive difference in local communities. In this role, you will work closely with colleagues in the Social Value Team, the Charities Liaison Team and wider Group functions, playing a key part in ensuring our initiatives continue to improve lives and places. You will assist LHCPG’s Group and Regional Business Units in implementing the broader Social Value Strategy across our products, services and projects, whilst collaborating with associate partners and companies planning community projects and supporting them to report on the outcomes of their social value plans.

You will also be:

• Supporting LHCPG’s two charities Lintel Trust and Lifting Lives
• Helping develop policies, procedures, tools and resources for social value management and reporting
• Gathering data to report on achievements and social impact

This fixed term position will support Scotland and the North of England and will involve regular travel throughout the regions. The successful candidate will be expected to offer hands-on support in various locations and collaborating with teams and clients across multiple regions. The proposed start date will be in July 2026 and is expected to cover up to 12 months.

We are looking for a candidate with strong interpersonal abilities, capable of collaborating and engaging effectively with various teams and stakeholders at all levels. The ideal candidate will demonstrate excellent attention to detail, possess outstanding verbal and written communication skills and evidence proficiency in IT, including familiarity with relevant systems and software packages.  You can confidently present content to colleagues and clients and turn strategic plans into measurable results.  You will also have: 

• A degree in a relevant subject or relevant experience in corporate socialresponsibilityor social impact and innovation
• Knowledge of social value approaches and measurement frameworks used in the public sector
• Demonstrable understanding of the importance of social value 

Working in the public sector, charities, housing or construction experience would be advantageous but not essential.  Please refer to the attached job description and person specification for a full list of responsibilities and attributes. 

We are planning to conduct initial interviews on 27th and 28th May, followed by final interviews on 8th and 9th June. Please ensure your availability for these dates, as shortlisted candidates will be contacted with further details regarding the interview process. 

What you’ll get: 

• Salary of £39,975 per annum
• Car Allowance of £5,740 per annum
• Highly attractive pension scheme
• 29 days holiday + bank holidays
• Hybrid working
• £300 per annum personal wellbeing allowance
• Flexibility, volunteering day, employee discounts and more
   

It is encouraged that all candidates submit a cover letter to support their application. Please note that we reserve the right to close this job posting before the application deadline if suitable candidates are identified 

ABOUT THE ROLE

NOTE: The title has been changed to Education Project Manager.
This is very much a Project Manager role who would have also experience with events in Education.

Our UK education programme sits at the heart of BPNA’s charitable mission and is a significant source of income - delivering to over 1000 short-course attendees and over 700 conference delegates annually across virtual and face-to-face formats. We also run a distance learning programme and a support new course development, with faculty across the UK.

This is a senior, varied and highly rewarding role. The post-holder works closely with the Director of Education, Executive Director, education committees, and a wide network of faculty and external partners.

As a respected and growing organisation, BPNA is looking for a highly motivated individual who can use their dedication, attention to detail and reliability to help us develop further.
We are seeking to appoint a UK Education Manager to join our small team which is based across our Bolton and London offices. This is a 18 months fixed-term contract with the intention to transition to a permanent contract based in Bolton, working 37.5 hours a week (7.5 hours per day x 5 days per week).

JOB PURPOSE

The UK Education Manager provides operational leadership and supports strategic direction for BPNA’s UK education portfolio. The role is accountable for the short-course programme (about 36 courses per year), the annual conference, distance learning support, Instructor Training Day, new course development and faculty development. The post oversees budget responsibility for UK Education and Conference income, which together represent a substantial proportion of BPNA’s annual turnover.

This role is based at the Bolton office, where you will lead two of the BPNA Education team while working and liaising with the Education Content Co-Ordinator, based in the London office

The post-holder is an active member of the BPNA Secretariat Management Team, and serves as Secretary to the Education, Quality & Standards Committee and related steering groups. The role requires leadership, sound judgement and a hands-on, highly organised approach to complex programme delivery.

ABOUT YOU

This role would suit an organised, efficient and practical person with excellent interpersonal and communication skills and a good deal of common sense.  You will also have diplomatic skills and the ability to build good relationships.  You will need to be flexible, have an ability to problem-solve on-site and online, organise highly educated people whilst remaining calm and maintaining a sense of humour.

We are looking for someone to join our team who will contribute to maintaining and developing our customer focused ethos.

While this role is primarily based in Bolton, there will be some UK travel with overnight stays to support in-person courses. We offer time off in lieu or overtime paid for additional hours worked.  

WHY COME AND WORK FOR US?

At BPNA, we value a supportive, collaborative, and inclusive work culture. The BPNA is a small organisation with big ambitions, and we work closely together to make an impact. You'll join a welcoming team that values mutual respect, flexibility, and work-life balance. We believe in continuous learning and career progression. As a member of BPNA, you'll have access to ongoing training opportunities and support for professional development, ensuring that you can grow both within this role and across future career aspirations.

We offer 25 days’ annual leave (excluding Bank Holidays) plus an additional day leave for birthday, rising to 30 days after 10 years of service and access to the Nest Pension scheme, with 7% employer contribution.

LOCATION

While this role is based in Bolton, BPNA offers hybrid working arrangements, enabling you to balance time between working from our office and from home.

With your line manager and the team you oversee, you will agree how much time you will be required to work in the office and how frequently, to achieve productivity and service levels. This could vary week to week. You should anticipate spending an increased amount of time in the office during your probationary period.

HOW TO APPLY

To apply for this role, please submit your CV and a covering letter (maximum 2 pages) through CharityJob. Your covering letter should detail how your skills and experience meet the person specification. You must have the right to work in the UK.

Closing date: 4 May 2026

Interviews aimed for: 11 or 12 May 2026 (please keep available). Please do clearly inform us if for some reason you can’t make that date in person in your application.
Aimed start date of this role will be as soon as possible.

Please note that only shortlisted candidates will be contacted.

For the full Job Description and Person Specification, see the attachment below

We are looking for a dynamic, values-led, strategic leader to drive our mission for migration justice and social work solidarity. The role entails oversight of the operations and strategy of the organisation, responsibility for financial management and fundraising, maintaining the health of the organisation and embedding anti-racist and anti-opressive values into every aspect of the organisation. 

The Senior Fundraising Executive (Grants) leads on bid-writing and relationship building with grantmakers (Trusts/Foundations/Public). The candidate will be a key player in the Grants team alongside the Director of Development (Grants/Major Gifts) and Development Officer. Create has seen its fundraising increase significantly in recent years, as it fulfils its ambitious plans to double its reach by its 25th anniversary in 2028. The Grants team is responsible for securing over 50% of the charity’s income, managing an extensive portfolio of T/F/Public funders, approaching a well-researched pipeline of potential funders, and researching prospects. The successful candidate will share Create’s commitment to the transformative power of the creative arts within community settings, with exceptional written and verbal communication, research, organisational and IT skills, and meticulous attention to detail.

Sales & Marketing Manager (Maternity cover)

Location: Kington, Herefordshire (On-site, with flexible/hybrid working)
Salary: £30,000- £35,000 per annum
Reporting to: Operations Director and Commercial Director
Governance: Monthly reporting to the Board of Directors

The Mission

To transform a 15‑acre rural site with an indoor pool into a thriving, financially sustainable sanctuary.
This role is central to delivering the commercial engine that makes the mission possible.

The Role Purpose

To deliver the 2026/27 Strategic Marketing Plan, with a clear focus on securing high-occupancy, whole-site bookings.

The role exists to achieve 29.4% annual occupancy, equivalent to 10,353 guest nights, primarily through profitable, multi-day group bookings across defined market segments.

Key Responsibilities

1. Revenue Generation and Lead Conversion

• Full House Equivalent (FHE) tracking:
  Manage the Breakeven Basket and deliver 103 full-site days per year
• Segmented value propositions:
  Lead and refine messaging for four core markets:
  Faith | Schools | Private Hire | Wellness
• Midweek profit growth:
  Target corporate retreats and “Work from Hotel” style bookings to maximise midweek utilisation

2. Digital and Channel Management

• OTA performance management:
  Oversee Airbnb and Booking dot com listings for The Stables, balancing commission risk against yield
• Direct booking conversion:
  Design and implement return-stay incentives to reduce reliance on third-party platforms
• Content and storytelling:
  Champion high-quality visual content (photo, video, social) to differentiate the venue from institutional competitors

3. Commercial Analysis and Yield

• TRevPAG growth:
  Drive an increase of £2+ per guest through secondary revenue streams, including tuck shop, pool hire, and additional meals
• Yield management support:
  Work with the Operations Director to apply Minimum Facility Fees and dynamic pricing during peak demand periods

4. Relationship and Community Management

• Church and mission-led partnerships:
  Protect near-cost stays where appropriate while identifying whole-site commercial opportunities to cross-subsidise them
• Under-capacity risk reduction:
  Actively minimise bookings below 70% occupancy in The Stables to prevent net losses

5. Duty Manager Responsibilities

• Participate in the senior Duty Manager rota, providing out-of-hours leadership for residential groups
• Act as the primary on-call contact, including:
  • Guest check-ins
  • Site security
  • Emergency response (fire and pool safety)
  • Maintaining a warm, “home from home” hospitality experience

Performance Indicators (KPIs)

• Primary KPI:
  Achievement of 103 Full House Equivalent (FHE) days
• Secondary KPI:
  15% conversion of OTA guests to direct bookers
• Tertiary KPI:
  Average TRevPAG uplift of £2.00+ per guest

The Ideal Candidate

Experience

• Experience within UK group residential, hospitality, or charity trading environments (highly desirable)
• Proven management of Online Travel Agencies such as Airbnb and Booking dot com
• Demonstrated success converting third-party bookings into direct relationships
• B2B and group sales experience, ideally across:
  • Primary and junior schools
  • Church or faith-based organisations
  • Retreat leaders and wellness facilitators
• Experience operating within high fixed-cost or “daily burn” financial models

Skills and Capabilities

• Yield and pricing strategy, including dynamic pricing and midweek offers
• Strong analytical ability, confident working with metrics such as FHE and TRevPAG
• Content marketing and visual storytelling (video, photography, social media)
• SEO and digital strategy, including niche and regional search terms
• CRM thinking and lead nurture processes for cyclical and repeat bookings

Benefits and What Makes This Role Different

• A genuine strategic mandate:
  This is not a social media posting role. You will deliver Phase 3 of a defined commercial roadmap.
• A unique asset base:
  15 acres of countryside plus a highly sought-after indoor pool
• Commercial autonomy:
  Ownership of the TRevPAG agenda, with freedom to create new revenue streams
• Flexible working:
  While site presence is essential for storytelling and relationships, the role supports modern hybrid working.

Dunfield House is operated by Dunfield House Ltd, governed by The Dunfield Charity, and owned by Community of Christ.

Training & Commercial Manager (Maternity Cover – 9 Months)

The Role

The Royal Statistical Society (RSS) is an internationally respected professional body with over 12,000 members, dedicated to advancing the use of statistics and data for the public good. Our commitment to training and professional development is central to our mission, helping individuals and organisations put data at the heart of understanding and decision-making.

We are seeking an experienced Training & Commercial Manager to oversee the operation, promotion and delivery of the Society’s flagship training and commercial activities during a maternity cover period.

You will lead the management of our entire training portfolio, ensuring high‑quality course delivery, coordinating and supporting trainers, and building strong relationships with clients and stakeholders. You will ensure RSS training reflects current market demand, is well planned, financially robust and positioned for sustainable growth. Alongside training, you will oversee the Society’s smaller advertising income streams, including Significance magazine and the RSS jobs board, ensuring effective administration, customer satisfaction and sustainable revenue growth.

On a day‑to‑day basis, you will manage the full operational delivery of the training programme – coordinating logistics, maintaining clear communications with trainers and delegates, responding to enquiries, and overseeing the Moodle learning platform. You will manage key financial processes including invoicing, budgeting and reporting, and act as the central point of contact during live course delivery to ensure smooth and professional execution.

Finally, working closely with colleagues from across the organisation, you will develop effective marketing campaigns to promote training and commercial activity, drive bookings and achieve financial targets. You will also contribute to cross‑organisational projects, including the RSS website redevelopment, ensuring training and commercial activity is effectively integrated across the new site.

Your main responsibilities

• Own the end‑to‑end delivery of RSS training – planning, scheduling, coordinating and supporting every course.
• Liaise directly with trainers and clients to build relationships and deliver a polished, professional experience across virtual and in‑person formats.
• Implement engaging marketing campaigns to drive bookings, raise awareness and achieve targets.
• Maintain accurate financial records and processes including budgeting, forecasting, reporting, invoicing and reconciliation.
• Deliver continuous improvements across operational systems, including the RSS Moodle platform.
• Manage RSS advertising products, ensuring smooth customer journeys and successful promotional campaign delivery.
• Play a key role in the RSS website redevelopment, shaping how training and commercial activity appear and function online.
• Monitor performance, track KPIs and provide insights and reporting to support business decisions and drive income growth.

Who are we looking for

• Previous experience managing a successful training or events business.
• A strong commercial focus with experience of working in revenue‑generating environments.
• Ability to engage across multiple stakeholders with strong relationship management and customer service skills
• Able to drive day to day logistics and ensure smooth, effective business operations.
• Experience of delivering exceptional levels of customer satisfaction.
• Excellent prioritisation skills with an ability to juggle competing deadlines and activities.
• Comfort with CRM systems, financial processes and Microsoft Office.
• A positive, collaborative and solutions‑driven approach.

Contract Terms

• Competitive salary: £37,897 pro rata.
•  9-month maternity cover.
• 35 hours per week (flexible working available).
• Hybrid working with minimum two in‑office days (London office).
• 25 days’ annual leave pro rata + bank holidays + Christmas closure.
• Pension with up to 10% employer contribution.
• Occasional UK travel.

Apply now

If the above sounds like you, we’d love to hear from you!  To apply please upload your CV and a cover letter (no more than two sides of A4) outlining your relevant skills, experience and why you would excel within this role.

Applications close: ​Monday 4th May 11.30pm

This is a varied, people-focused role that sits at the heart of the organisation, providing essential administrative support across fundraising, finance administration, governance, and general office coordination.

Rahab uses Expense Plus charity accounting software and works with external accountants for statutory accounts and compliance. This role therefore focuses on accurate administration, coordination and reporting rather than technical accounting.

The Charity Administrator will work closely with the Charity Director and the management team. The trustees and external partners will ensure Rahab operates efficiently and is well supported to deliver its mission.

Coastline Housing is partnering exclusively with Robertson Bell in the search for a Head of Finance Planning & Control.

 Coastline is a values-driven housing association committed to delivering high-quality homes and services across Cornwall. With a strong focus on financial sustainability, customer-first service, and continuous improvement, the organisation is building a data-driven and forward-thinking finance function to support its long-term corporate plan.

The Role

The Head of Finance Planning & Control is a senior leadership role within the Finance & Performance team, reporting directly to the Director of Finance. You will lead on financial planning, treasury management, and tax strategy, while ensuring robust financial controls and high-quality insight to support strategic decision-making across the organisation.

Key responsibilities include:

• Lead the Group’s financial planning function, ensuring accurate and timely business and rent plans to inform strategic decisions.
• Oversee treasury management, ensuring compliance with funding agreements and proactive management of debt, cashflow, and security.
• Support the Director of Finance in securing appropriate funding to meet organisational needs.
• Lead tax planning activities, ensuring compliance while optimising financial efficiency.
• Ensure all regulatory returns are completed accurately and on time.
• Provide financial support to development activities in partnership with the
• Development Finance function.
• Oversee purchase ledger operations and ensure robust financial systems and controls are in place.
• Drive continuous improvement of financial processes, policies, and systems.
• Partner with stakeholders across the organisation to deliver meaningful financial insight and support effective decision-making.
• Contribute to the development of a data-driven, high-performing finance team.
• Deputise for the Director of Finance and support the wider Senior Management Group as required.

Candidate Requirements

We are seeking a strategic, technically strong, and collaborative finance professional with:

• A recognised professional accountancy qualification (ACCA, CIMA, ICAEW, CPFA or equivalent).
• Proven experience in long-term financial planning and treasury management.
• Strong understanding of financial accounting principles, tax, and regulatory requirements.
• A track record of improving financial processes, systems, and controls.
• Experience managing and developing high-performing teams.
• Strong analytical and problem-solving skills, with the ability to interpret and communicate complex financial information.
• Advanced Excel and financial systems proficiency.
• The ability to build strong relationships with a wide range of stakeholders across the organisation.

Desirable:

• Experience within the housing association or public sector environment.
• Exposure to development finance activities.

Benefits

Coastline offers a competitive and attractive benefits package, including:

• Electric car scheme.
• Relocation package available for candidates moving to the area.
• Generous pension contribution of 8%.
• Flexible and hybrid working options.
• The opportunity to work in a values-driven organisation making a real impact.

Location

Based at Coastline House in Cornwall, with hybrid working 3 in the office.

Chief Executive Officer

We are seeking an inspiring, values driven Chief Executive Officer to lead a trusted women’s charity into its next chapter, strengthening impact, income and community influence.

Salary: £55,000–£60,000 FTE (pro rata, DOE)
Location: Holloway, London (hybrid working)
Hours: 0.8 (some flexibility)
Contract: Permanent
Closing date: 29th April 2026
Interview dates: Teams Interview – 1st May 2026 / 2nd Interview 5th May on site

About the role

This is a unique opportunity to lead a well established, community rooted women’s organisation with over 40 years of history. As Chief Executive Officer, you will provide strategic leadership, operational oversight and external representation, working closely with a committed Board of Trustees.

You will balance long term strategic thinking with hands on delivery, ensuring the organisation remains financially sustainable, well governed and responsive to the women it supports.

Key responsibilities include:

• Developing and delivering a clear organisational strategy aligned to the charity’s mission and values
• Leading, motivating and supporting a small, dedicated team
• Ensuring strong governance, safeguarding, compliance and operational systems
• Support high quality, person centred service delivery and impact through strategic oversight and delegation. 
• Leading income generation across trusts, foundations, corporates, earned income and individual giving also including pitching to major donors and relationship building with communities
• Managing budgets, financial planning and organisational resources
• Acting as an ambassador and advocate, building partnerships across local VCS and local authorities
• Raising the organisation’s profile, influence and reach locally and beyond

About you

You will be a confident, emotionally intelligent leader with senior level experience in the charity, community or related sectors. You are values led, collaborative and motivated by social justice, with the ability to inspire others and lead effectively through complexity.

You will bring:

• Proven experience of strategic leadership, organisational development and growth
• A strong track record of fundraising and financial management
• Experience of working effectively with a Board of Trustees
• Excellent communication, influencing and partnership building skills
• A genuine commitment to equality, inclusion and supporting marginalised communities
• The ability to thrive in a small organisation, balancing strategy with delivery

Experience in community services, welfare advice or working with women facing multiple disadvantage is welcomed but not essential.

About the organisation

The charity is a women only organisation based in North London with more than 40 years of history. It was established by women supporting one another through hardship and isolation and has since evolved to serve a diverse range of communities across London.

Today, the organisation supports women facing poverty, insecure immigration status, domestic abuse, ill health and social exclusion. It provides a safe, welcoming space where women are listened to, supported and empowered to improve their wellbeing and independence.

Please note: This is a women only role under Schedule 9 of the Equality Act 2010.
DBS and right to work checks will apply.

Other roles you may have experience of could include:
Director, Managing Director, Executive Director, Charity Director, Head of Operations, Head of Services, Director of Communities, Director of Programmes, Deputy CEO, Strategic Lead.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. 

An acquired brain injury can happen to anyone at any time. The impact on individuals, their friends and family, can be devastating. Headway Luton is here to help those impacted by an ABI move forward with their life. 

Headway Luton is a registered charity that provides support, advice and services to people with an acquired brain injury and to their families and carers.

We deliver centre-based activities and community support services aimed at helping people live as independently as possible, maximise their potential, and improve their quality of life.

Our work is rooted in person-centred care, dignity, respect and inclusion. We collaborate closely with local partners, funders and the community to ensure that our services remain relevant, accessible and sustainable.

Role overview

The Chief Executive Officer (CEO) is responsible for the overall leadership, management and development of Headway Luton.

They will ensure that the charity delivers high-quality, person-centred services in line with regulatory standards, while working with the Board of Trustees to secure the organisation’s long-term sustainability and growth.

The CEO will promote a culture that reflects our core values:

• Person-centred care
• Dignity and respect
• Safeguarding and safety
• Equality, diversity and inclusion
• Professional standards

Key responsibilities

1. Strategic leadership

• Lead the development and delivery of the charity’s strategic direction.
• Identify opportunities for growth, partnerships and service development.
• Ensure services continue to meet the needs of the local community.

2. Governance and board engagement

• Work closely with the Board of Trustees to support effective governance.
• Attend trustee meetings and provide clear and timely reports.
• Ensure compliance with the Charity Commission, Companies House and relevant legislation.
• Support the planning and delivery of the Annual General Meeting (AGM).

3. Service delivery & operations

• Oversee the delivery of safe, effective and high-quality services.
• Ensure compliance with Care Quality Commission (CQC) standards.
• Monitor service performance and outcomes.
• Ensure safeguarding is embedded across all services.

4. People leadership

• Lead, support and develop staff and volunteers.
• Line manage senior staff and oversee performance management processes.
• Promote a positive, inclusive and collaborative working culture.
• Ensure the appropriate recruitment, training and development of staff.

5. Financial management & sustainability

• Oversee budgets and financial performance in partnership with the Board.
• Ensure resources are managed effectively and responsibly.
• Support the development of funding streams, grants and partnerships.
• Contribute to long-term financial planning and sustainability.

Person specification

Essential criteria

Experience

• Experience in the charity, health or social care sector
• Experience of managing teams and organisational performance.
• Experience of financial oversight and budget management.

Skills and knowledge

• Strong leadership and people management skills
• Ability to work effectively with a Board or senior stakeholders
• Good understanding of governance, compliance and risk
• Strong communication and decision-making skills

Personal attributes

• Reliable, motivated and able to work independently
• Able to prioritise workload and manage competing demands
• Committed to the values and aims of Headway Luton

Desirable criteria

• Experience in a senior leadership role (e.g. CEO, Director or equivalent).
• Understanding of CQC or regulated services
• Experience of fundraising, commissioning or contract management
• Relevant qualification (e.g. business, leadership or management)

Position: Chief Executive Officer
Employer: Headway Luton Ltd (Registered Charity 1080775)
Location: 49-53 Alma Street, Luton, LU1 2PL
Responsible to: Board of Trustees

Hours: 25 hours per week (flexible, Monday to Friday)
Salary: £30,277 per annum (pro rata)
Contract: Permanent, subject to a six-month probationary period

Annual leave: 28 days plus bank holidays (pro rata)
Pension: 5% employer contribution
Other benefits: Flexible working, TOIL for additional hours and free on-site parking

Appendix 1: Initial priorities (first 6 months)

• Build strong relationships with staff, trustees and key stakeholders.
• Develop a clear understanding of services, operations and funding.
• Review the current financial position and identify risks or opportunities.
• Ensure governance and reporting processes are effective.
• Identify early opportunities for service improvement or development.
• Contribute to future strategic planning. 

Villagers Connect Project – a great opportunity to join our team at Action in rural Sussex

Villagers Connect is a community development project which is working to sustain a strong and vibrant community in the villages of Colgate, Faygate and Rusper. It aims to build connections and relationships which increase confidence, independence and empowerment, particularly for the over 65’s.

We are seeking a part-time community development worker to work as part of a small team that is active in this rural location in the Horsham district. This role involves a good deal of community-based activity, engaging with older people and the wider community. This does therefore require someone who is understanding of older people and their interests, abilities and needs.

We champion an asset based approach to community development, which is about building on existing strengths and supporting local people to flourish; undertaking community led projects that create community cohesion and have lasting impact.

Key Objectives

· Support older people to access services and support locally that will meet their needs and improve their quality of life

· Improve the lived experiences for older people in these rural communities

· Build connections and relationships across and within the three parishes to reduce social isolation

· Develop new and support existing activities to enable a vibrant community

· Increase confidence, independence and empowerment amongst individuals, groups and community based organisations.

· Strengthen existing community assets, knowledge and skills in line with our asset based approach to the Villagers Connect Project

· Support community resilience by building community networks which are strong and sustainable into the future

Two years in, the project is well established and has gone from strength to strength. We are now seeking a new member of the team to help drive this project forward and enable this community to celebrate what can be achieved when people come together and support one another to age well and live full and active lives, despite the challenges of rural living.

Job Title: Senior Fundraising Manager 

Responsible to: Director of Communications, Engagement and Fundraising  

Salary: £49,271 - £54,766

Location: USPG, 5 Trinity Street, London, SE1 1DB 
 

Hours of work: Full time 5 days per week (35 hours per week) with a minimum of 2 days per week in the London office.  Occasional work outside normal working hours with time off in lieu. 

The package also includes 

• 8% employer pension contribution  

• 25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas week 

• Season Ticket Loan 

About Us 

USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.

About the Role 

The role sits within the Communications, Engagement and Fundraising (CEF) directorate and reports to its director. The team serves the needs of the organisation by engaging a range of key audiences through various media channels, volunteer engagement, events and fundraising. The post holder will work in close collaboration with others across the organisation and will enjoy working in an innovative and creative environment.

You will lead the Fundraising team, including Supporter Care, in developing and implementing team plans and strategies to ensure long-term growth and delivering targets.

Working with the Director of Communications, Engagement & Fundraising, the Senior Fundraising Manager will deliver the organisational Fundraising strategy. This will include leading on all USPG fundraising streams including fundraising appeals, regular giving, legacy fundraising, major donors, church engagement, diocesan appeals, trust and foundations, grants and partnerships and any new fundraising products.

You will line manage the Individual Giving Manager and Fundraising Stewardship Manager, supporting their professional development to help achieve annual fundraising targets and objectives.

About You  

You will be responsible for delivering fundraising appeals, products and campaigns, ensuring that supporters go on a meaningful and experiential journey with USPG and become lifelong supporters. You are, therefore, a confident, passionate, organised and creative senior manager with the proven ability to motivate and inspire your team and USPG supporters.

You will bring energy and passion to this role and have the responsibility for delivering on time fundraising activity across the organisation. Your experience will bring our vital work to life in inspiring ways that increase engagement and individual giving, while ensuring that retention and acquisition strategies are in place, regularly reviewed, and continuously strengthened to grow the USPG supporter base. You will bring a freshness of ideas, whilst maintaining operational efficiency, quarterly reporting and inspirational leadership.

You will have the opportunity to shape our direction over the coming years as we seek to amplify our voice to rethink mission, energise church and champion justice. 

How to apply 

Please complete the application form and equal opportunities form and send to the email indicated on the application pack by Thursday, 30 April 2026 

Interviews will take place on Wednesday, 13 May 2026. Shortlisted candidates may be asked to prepare a short task ahead of interview. 

Our commitment to safeguarding 

USPG is committed to promoting the well-being, autonomy and dignity of all, and preventing any type of unwanted behaviour at work. USPG’s Safeguarding policy is available alongside the Job Description for this role. Employees are also required to comply with the Code of Conduct, available through the Staff Handbook for employees.

In addition, all offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal record checks. USPG also participates in the Inter- Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.