Director of operations jobs in ashford, surrey
The Role
Reporting to the Board of Trustees, the CEO/Director will be responsible for the overall strategic, financial, and operational leadership of Chelsea Theatre. This is a hands-on role with a focus on balancing the day-to-day running of the operational activities of the venue, with essential components such as stakeholder management, community engagement and income generation.
Key Responsibilities
The postholder will:
• Provide leadership and responsibility for the charity’s purpose, administration and financial management plus ensure compliance with the law and regulations.
• Generate significant earned income from one-off and repeat hirers, including local community organisations, commercial contracts, arts organisations and private hires, with a focus on high quality customer care.
• Increase income from grants, corporates and funds from individuals, with support from Trustees.
• Run the building as a community centre, making an ever-increasing positive impact in the local community and beyond.
• Motivate and engage a small team of staff and volunteers, and broad range of stakeholders and prospective supporters.
• Where necessary, with the team, be capable of delivering a range of operational tasks, such as updating the website and managing the box office systems.
• Act as ambassador for the charity, building relationships with partners and stakeholders in the community, local government and with businesses.
Strategic & Commercial Leadership
• Work with the Board to develop and implement a clear vision and business strategy to ensure the long-term sustainability and growth of the Chelsea Theatre.
• Identify and maximise commercial opportunities, including venue hire, sponsorship, and partnerships. Support the Board with fundraising.
• Lead on business development and marketing initiatives to increase revenue while maintaining the venue’s community-focused ethos.
• Ensure the organisation’s mixed team of staff and volunteers are focused on supporting the business’s mission and objectives.
Venue & Operational Management
• Oversee all aspects of venue operations, ensuring the highest standards of efficiency, customer experience, and compliance with health and safety regulations.
• Develop and manage budgets effectively, ensuring quality financial reporting, financial stability, and responsible stewardship of resources.
• Ability to optimise rental income and diversify income streams, while serving community needs.
• Build and maintain relationships with key stakeholders, including funders, local authorities, businesses, and community groups.
• Operate within the annual budget. Monitor key indicators of the organisation’s impact and financial health.
Community & Stakeholder Engagement
• Develop and nurture partnerships with the local community, ensuring the theatre remains a welcoming and accessible space for all.
• Work closely with the Board of Trustees to align organisational commercial goals with community needs and expectations.
• Further develop a balanced and funded community programme, which currently include a flagship youth theatre scheme, to reflect community needs and interests.
• Represent Chelsea Theatre externally, acting as an advocate for its work and impact.
Department: Governance, Compliance and Risk
Location: remote working, with travel including to Head Office in Aldgate, London on ad-hoc basis
Closing date: Tuesday 13th May at 11.59pm
First stage interview : 20th May (via MS Teams)
Second stage interview: 22nd May (via MS Teams)
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
About the role
Join Dementia UK as Head of Governance, Compliance and Risk, where you will help the charity and its workforce comply with all necessary regulations and manage risks to the organisation, its employees, clients, reputation, assets and the interests of stakeholders.
As part of the governance team, you will work with senior managers across the organisation as a trusted advisor, providing day-to-day coordination and oversight of all governance bodies, meetings and working groups. You will also support the efficient flow of information to the Director of Finance and Corporate Services, enabling them to update the Trustee Board effectively.
You will play a major role in making sure that the policies set by the charity are strictly followed by the entire workforce. This diverse workforce includes volunteers, employees, sessional workers and consultants. You will be responsible for maintaining messaging and behaviour that reflect the necessary rules and regulations, providing assurance that the charity complies with both external requirements and internal policies.
Additionally, you will oversee the operational requirements relating to insurance and develop effective plans to manage crises (including business continuity plans) or respond to compliance breaches.
The ideal candidate will hold a university degree in a business-related discipline, complemented by a relevant postgraduate qualification and professional certification (such as IRM Qualification, IA Cert, CIA, or Chartered Internal Auditor). You will demonstrate a thorough understanding of risk and regulatory frameworks, supported by extensive senior leadership experience in compliance and risk management within a public sector or not-for-profit environment. You will also have a strong track record of supporting internal audits from initiation through to the completion of action points, alongside a proven ability to engage and collaborate effectively with a wide range of stakeholders both within and external to the organisation.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recruitment team.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
£60,042.40 (£75,053 FTE) per annum
Part time, 28 hours per week
Fixed-term contract for 12 months, with potential to extend to 24 months
London based contract with the option of hybrid working in the office and from home*
We are seeking an experienced and knowledgeable digital comms leader to:
- oversee the review and likely replacement of our website
- embed a digital first approach in our corporate communications and
- to contribute expertise to our wider digital transformation programme.
Experience of leading website replacement is essential as are good people management skills. Experience in a membership body or union would be advantageous.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays (pro rata), Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
*The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.
Closing date: 10am, 8 May 2025.
Interview date: 22 May 2025.
If you require any adjustments during the application stage, please email the Human Resources team at Head Office.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website.
NO AGENCIES
Role Purpose
This is an exceptional opportunity to join the Royal Hospital Chelsea as Assistant Director of Audience Engagement on a fixed term contract to cover maternity leave. A core focus of the role is to develop the Royal Hospital Chelsea into a national heritage destination while ensuring our community of veterans remains at the heart of everything we do.
During this fixed term contract, you will be responsible for delivering our public engagement strategy, and drive visits to, and engagement with, the Royal Hospital Chelsea’s heritage, supporting sustained and manageable footfall and increased income through public programmes, secondary spend and commercial visitor opportunities.
You will oversee the successful delivery and operation of the new Visitor Centre within the recently restored Soane Stable Yard, ensuring the visitor experience both onsite and digital is inspiring, inclusive, and impactful. You will also lead our contribution to the Chelsea Heritage Quarter, including co-delivering the annual Chelsea History Festival, working alongside key partners: the National Army Museum and Chelsea Physic Garden.
This role carries senior leadership responsibility, including line management of a talented team covering public programmes, community engagement, visitor experience, and retail. You are also responsible for managing RHC’s relationship with a café concession. You will work closely with colleagues across the Royal Hospital Chelsea and externally to grow our public reach and income potential, positioning the Royal Hospital Chelsea prominently within London’s cultural landscape and the wider heritage sector.
About You
We are looking for an inspiring, strategic leader with a proven track record in the heritage, museums, or visitor attraction sector. You will bring significant experience in audience engagement or similar roles, including at least five in a senior leadership or management capacity. You will be adept at developing and delivering public-facing programmes, and leading a high-performing, multidisciplinary team.
The successful candidate will be a creative thinker with excellent communication skills, a strong grasp of commercial opportunities, and the ability to develop inclusive strategies that attract core, target, and hard-to-reach audiences.
About Us.
The Royal Hospital Chelsea, home of the iconic Chelsea Pensioners since 1692 provides both sheltered accommodation and full nursing care for up to 300 retired British Army veterans.
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
Our selection process.
Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews, we will:
- Ask for references from those you have listed on your application form
- Check your right to live and work in the UK
- Check any declarations you have made on your application form
- Ask you to complete a medical form
- Carry out an Enhanced DBS application.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Civitas Recruitment are delighted to be working with a forthcoming non-profit organisation with a strategic focus on protecting and advancing the rights of Muslims across the UK. An exciting opportunity exists for a Director to join the team. As Director, you will lead the organisations’ vision and direction across all areas, overseeing strategic litigation that sets important legal precedents; driving research and policy initiatives that influence debate and decision-making ensuring the delivery of accessible advice and guidance to those navigating legal or civic challenges. This is a full-time, permanent role, home based within the UK with meetings and in person events in London.
Who are we looking for?
Ideal candidates will possess senior leadership experience in a legal, policy or advocacy organisation with a track record of strategic delivery and managing external partnerships. A strong understanding of UK legal and political issues affecting Muslim communities, including civil liberties, counter-terrorism and discrimination. You will be a confident communicator with experience representing organisations publicly and will have excellent written and verbal communication skills. Experience with fundraising, donor engagement and knowledge of non-profit operations or governance would be an advantage however it is not essential for the role.
If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you want to help millions of women in some of the world’s poorest countries succeed as entrepreneurs and work their own way out of poverty?
We are seeking an outstanding Human Resources (HR) Manager to support our dynamic, growing organisation.
The person we’re looking for will be an experienced, CIPD qualified HR professional who can ensure that policies and processes are in line with best practice and reflect Hand in Hand International’s values. If this sounds like you, we’d love to hear from you.
About Hand in Hand International
At Hand in Hand, we help women beat the odds and succeed as entrepreneurs. The money they earn and the confidence they gain changes everything. Whole families and communities rise with them.
Since 2003, from Afghanistan to Zimbabwe, we’ve helped more than 5 million women launch small businesses that can stand the test of time. Some are smallholder farmers learning to stand up to climate change. Some are refugees starting a new life after running from conflict. Others are young women and girls with few opportunities, starting to dream – and plan – for the future.
Our members’ achievements (so far) include:
· 6.2 million new and improved jobs
· +93% average increase in monthly income
· 84% of women with the power to make decisions about their lives.
Hand in Hand International is based in Baker Street, central London, and we have a team of 27 employees. We have a flexible, hybrid, working policy that includes work-from-home Mondays and Fridays. Our team works with partners throughout the global Hand in Hand network, specialising in fundraising, strategic and programmes advice, and donor relations.
Roles and Responsibilities
Reporting directly to the Director of Finance, the HR Manager – a new post - will be the principal HR point of contact and lead on the full breadth of day-to-day HR matters. They will make a pivotal key contribution to our aim to be an employer of choice, and overall to be an inclusive and positive place to work. Key responsibilities include:
Employee relations – Ensure that all of our employment documents such as contracts, policies, procedures, staff briefings and our staff handbook are kept up to date, reflect best practice and UK employment law, and that they are being applied across the organisation. Providing as appropriate, related information and support to managers and employees.
Line manager support – Develop, and maintain, a handbook for line managers, supplemented with periodic guidance; review and meet learning and development needs to ensure line managers are well-supported and able to perform their roles effectively.
HR systems and processes – Manage the collection and recording of relevant information across a breadth of employment matters including attendance, recruitment processes, equality and diversity, performance management etc. Undertake research and analysis and support the Director of Finance in the preparation of their reports on employment matters.
Recruitment – Develop and support Hand in Hand’s recruitment, executing onboarding and offboarding processes, ensuring these align with our aims and maximise our potential to recruit and retain a great team.
Change management - Support the implementation of a digital HR platform as part of a wider organisational systems upgrade project, led by the Digital Systems Manager, together with any future change projects that will enhance our HR services and the support we are able to provide to our managers and employees.
Pay and benefits – Carry out periodic benchmarks and reviews of employee pay and benefits, focussing on the sector we operate in.
Staff surveys – Carry out our annual staff survey, together with any additional temperature checks as required, presenting the findings and recommendations to the senior management team. Manage the implementation of any agreed changes and improvements to our employment arrangements following the surveys.
Projects and general support – Undertake HR projects as required and provide HR support to employees and line managers in the event of any queries as they arise. Additionally, take a proactive approach in providing guidance and suggestions for improvements, simplification and change as and when appropriate.
Skills and knowledge
· CIPD qualification level 5, or above
· A full understanding of UK employment law, HR functions and best practices
· Experience supporting small organisations (<50 employees) with establishing, and implementing, policies and procedures
· Able to prioritise with excellent time management
· Strong verbal and written communication skills
· Good analytical skills, with the ability to draw out useful information to inform reports and actions
· Excellent attention to detail
· Approachable, empathetic and able to deal with any employee issues calmly and swiftly
Desirable:
- An understanding of the charity sector
For more information about Hand in Hand International and the HR Manager role, please see the attached job specification.
Please submit your CV and a brief cover letter explaining why you are interested in this position at Hand in Hand International, and how your experience and qualifications make you a suitable candidate.
The client requests no contact from agencies or media sales.
Fundraising Manager
£50,799- £53,887 (+£ ILW of £3,299 to employees who live in London, plus 6% employers’ pension)
Home based / remote working, with occasional travel to Respect’s office in London
One-year fixed term, with possibility of extension subject to funding.
This is a brand new role.
Respect is a pioneering UK membership organisation in the domestic abuse sector.
It is an exciting time to be joining us. Respect will be celebrating 25 years in 2025. We have been through a period of growth over the last five years and are stronger than ever. We work closely with our members and sister organisations in the violence against women and girls sector, and we are proud of the practice expertise we have built over the last two and a half decades and of our pioneering projects and partnerships. Our key priority is to stop perpetrators of domestic abuse from causing harm, and we also have a role supporting male victims through our Men’s Advice Line.
We are seeking a Fundraising Manager to help us develop our fundraising programme and raise the funds we need to deliver the aims in our five-year strategy Stopping the Harm and ensure the ongoing sustainability of our organisation.
Our new Fundraising Manager will be flexible, creative and ambitious. We are looking for someone who is passionate about our cause, has a tried and tested, successful approach to diversifying income streams, and can bring our fundraising to life through effective framing and storytelling.
This is vital role which will sit within our Operations team. The post-holder will work closely with Respect’s Director of Operations and the Executive Leadership team (ELT) to develop and deliver our fundraising strategy with some administrative support from the Operations team.
Alongside traditional trusts and foundations, we are looking to expand our funding portfolio and are keen to explore new corporate partnerships and identify high net worth individuals. We recognise that success is not only achieving a fundraising target, but also about building new, strategic relationships. In this role, we will provide the space for the post holder to cultivate, prospect and steward new and existing funders.
We hope that you will be interested in joining us at this exciting time to work with us and make a real difference.
How to apply
Application in the format of CV and Supporting Statement.
Closing date: Midnight 18th May 2025
Interviews are scheduled for:
Week commencing Monday 26th May First round interviews
Week commencing Monday 2nd June Final interviews
Respect policy is to appoint at the first point on the salary scale.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Executive Assistant & Head Office Administrator
Part time Job Share, 3 days per week
£28,000 - £30,000pa (pro-rated to £16,800 to £18,000) + benefits
Leatherhead, Surrey
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.
This role will provide proactive and efficient administrative and operational support to the Senior Leadership Team and the Board of Trustees, whilst observing the strictest confidence. Provide proactive and efficient administrative support at the Head Office. The Senior Leadership Team comprises the Chief Executive, Director of Care Services, Director of Finance and Operations, Director of Fundraising and Engagement and Director of HR & Volunteering. The role is responsible for a wide range of cross-organisational tasks and projects as directed and will be part of a job share arrangement, working 3 days per week. The post holder will live the Rainbow Trust Values and effectively communicate with all stakeholders, over the telephone, online, by email and face to face.
About the role:
This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint an Executive Assistant to provide proactive and efficient administrative and operational support to the Senior Leadership Team and the Board of Trustees, whilst observing the strictest confidence. This is a part time job share role, working 3 days per week.
Reporting to the Chief Executive you will be responsible for a wide range of cross-organisational tasks and projects, including leading on general operational issues at Head Office including franking machine, stationery orders, cleaning materials, managing and monitoring switchboard voicemail messages, sign-in sheets, shredding, parking etc. You will act as key point of contact for Trustees and a wide range of external contacts, maintaining a professional, confidential and responsive approach.
Having worked in an administrative support role, you will have exceptional organisational skills and will support the Senior Leadership with their day-to-day activities, including the monitoring the progress of their various projects and organising, as required, internal and external meetings for each SLT member including sector-wide meetings.
What we’re looking for:
A co-operative working style – you’re able to work well with others, communicating clearly and consistently with your job share partner, and you thrive working at a steady pace with a desire and willingness to help others
A confident user of MSOffice and experience of managing multiple diaries and priorities – you’re efficient and organised, produce high quality accurate work, are able to carry out instructions carefully and respond promptly to enquires.
Strong verbal and written communication skills and a team-oriented focus
Patient and consistent – you have better-than-average attention to detail and accuracy, even with repetitive work, and make cautious decisions within clear guidelines
Applications will be particularly welcome from those who have volunteered or worked in a charity, are educated to A level or equivalent and have previously worked in a busy administrative office, in a role that provides support to multiple people.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
· Company car for front line care posts
· Time off in lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
· A recommend a friend recruitment referral bonus scheme
If you’d like to find out more about working with us, please click here. More information can also be found in our Candidate Pack.
How to apply:
To apply, please send your CV and a covering letter highlighting why your application should be considered above others to us via the link.
Closing date: 25 May 2025
Please disclose in your cover letter if you have used AI for any part of your job application.
Interviews will take place at our Head Office in Leatherhead with the dates to be confirmed. We will only contact those applicants who have been successful.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation, and we encourage applications from all backgrounds. Registered Charity No: 1070532
Partnership Experience Manager (Maternity Cover)
Salary: £38,814 - £44,581 pro-rata (depending on experience and FTE)
Contract: 12 months fixed-term contract (Maternity Cover- might be potentially extended)
Start Date: Date to be agreed (potentially August)
Location: This is currently a blended-working role with two in-office days (Tuesday-Thursday) during term time and the flexibility to work from home during school holidays. Occasional travel to schools and events will be required.
We will consider reduced office days for a successful candidate based in one of our target regions across the North and Midlands. If this might be relevant for you we are happy to explore in a conversation with you before or during the recruitment process.
We are currently based at Resource for London near Holloway Road station, however, our office will be moving to another location in London in the coming months.
Working Pattern: 37.5 hours per week. Our core hours are 09:30 - 16:00 from Monday to Friday. This role can be either full-time or part-time (0.8 FTE minimum) and we are open to flexible working requests.
Benefits of working for Challenge Partners
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Work-life balance
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Annual leave
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Employer pension contributions
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Health and wellbeing support
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Training and development
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Family-friendly policies
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Connection and celebration
About the role
You will play a key role in driving the continuous improvement and growth of our national partnership through deepening the quality and impact of our local collaboration hubs. You will also oversee the day-to-day running of hubs of our schools and trusts, which includes holding responsibility for the operations of the Partnerships Team and working closely with the Partnership Lead to ensure that all hubs, schools and trusts have an excellent experience with Challenge Partners.
You will also oversee the implementation of the organisation’s Account Management strategy, working closely with members of the Leadership Team to implement our strategy for effective partnership experience (our term for account management and customer service) for our partner schools and trusts. This includes holding some key strategic relationships, representing the organisation at external meetings and overseeing partner experience operations.
Key Responsibilities
The Partnership Experience Manager will have the following key areas of responsibility and will be expected to undertake other responsibilities commensurate with the role as requested:
Strategic Leadership and Management - Hub Quality and Impact
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Develop and lead our strategy to improve the quality and impact of Challenge Partners’ Hubs, continuing to develop high performing hubs and supporting rapid improvement in new and emerging hubs
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Deliver, grow and evaluate the impact of our hub-led programmes: Middle Leaders’ Quality Assurance Review and Leadership Residency Programme
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Oversee the continuous improvement of national Knowledge Exchange and Areas of Excellence
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Lead a Hub Quality and Impact team, including all central team hub owners and executive hub links, through providing clarity on the Hub Quality and Impact strategy and operations.
Strategic Leadership and Management - Partnership Experience and Communications
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Develop and lead the implementation of our Account Management strategy ensuring that accounts are given the attention needed to ensure a smooth experience and high satisfaction rates
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Oversee Customer Care processes across the organisation, guaranteeing that any issues are resolved in a professional and timely manner
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Oversee whole partnership communications, including half termly partnership newsletters
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Develop and maintain effective stakeholder relationships (Senior Partners, Hub Managers, trust CEOs) with your allocated key accounts to ensure that regular dialogue with them informs the strategy and continuous improvement in our support of hub quality and partner experience
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Act as an ambassador for Challenge Partners, representing the organisation externally where required
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Lead an Account Management approach through providing clarity on the account management strategy and operations.
Oversight of partner experience and hub management operations
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Line management of the Partnership Lead and one or two Partnership Co-ordinators
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Team leadership of the Hub Quality and Impact and Account Management teams, delegating tasks appropriately
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Work closely with the Partnership Lead to ensure the smooth day-to-day running of all hubs
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Act as a point of escalation for any issues across hubs
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Identify hubs at risk, and lead on creating sustainable solutions with team members
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Work closely with the Finance Team to facilitate our invoicing processes for each academic year
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Oversee hub funding processes across all hubs, proactively considering any changes needed in line with Hub Quality work
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Oversee Pricing Governance processes
Leadership Responsibilities for all Managers
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Foster a collaborative, high-performance team culture.
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Provide coaching and mentorship to develop team members’ potential.
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Drive innovation and professional development, aligning with Challenge Partners’ vision and growth strategy.
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Collaborate with Managers across teams to align efforts, ensuring a seamless experience for our school and trust partners.
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Contribute to organisational strategy, future planning, and priorities as part of the middle leadership team.
General Responsibilities
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Champion Challenge Partners’ vision, values, and commitment to diversity, equity, and inclusion.
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Take ownership of personal development and actively contribute to team learning.
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Work flexibly, undertaking additional duties as required.
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Maintain high standards of health, safety, and welfare for yourself and others.
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Attend events and external meetings, which may require travel and occasional overnight stays.
Person Specification
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Strong commitment to Challenge Partners vision and mission.
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Proven track record in strategic leadership and managing key external relationships.
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Knowledge and experience of the education sector.
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Excellent interpersonal skills used to build positive relationships with diverse stakeholders.
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Strong written and verbal communication skills.
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Experience in leading teams and developing others (formal line management experience is not required if transferable people management skills can be demonstrated).
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Proactive in improving processes, identifying risks and solving problems.
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Exceptional organisational skills, with the ability to prioritise and adapt to changing needs
How to apply
Please submit your application on Applied by 10am on Monday 19th May 2025. You will be asked to upload your CV and answer five competency and scenario-based application questions.
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First round of interviews (remote)- wlc 26th May 2025 (Specific dates TBC)
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Second round of interviews (face-to-face)- wlc 2nd June 2025 (Specific dates TBC)
A note on AI
At Challenge Partners, we are committed to a fair and inclusive recruitment process. We don’t use Artificial Intelligence (AI) for recruitment - applications are reviewed by members of the team and we use blind shortlisting to mitigate potential bias and ensure all candidates are considered on merit.
Whilst we recognise that AI can be a useful tool for tasks like proofreading, we encourage you to share genuine examples from your own experience so we can better understand your unique skills and perspective. Authenticity is important to us and we want to hear your voice throughout the application process.
DEI Statement
Challenge Partners is committed to further enhancing diversity, equity and inclusion within our team and we welcome applications from all suitably qualified persons regardless of their race, gender, sex, disability, religion/belief, sexual orientation or age.
Safeguarding Statement
Challenge Partners is committed to safeguarding and promoting the welfare of children, beneficiaries and staff. We expect all employees, consultants and volunteers to share this commitment. All offers of employment or contracts with us are subject to a satisfactory DBS check and references.
No agencies please.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Introduction to the Role
We are seeking a results-driven Development and Fundraising Officer to lead our grant applications, trust initiatives, and donor engagement efforts. In this international role, you will work closely with our team to create compelling proposals, coordinate fundraising events, and secure essential funding. Reporting directly to the Interim Director, you will play a vital role in shaping our fundraising strategy while working within a flexible, remote environment.
General Details
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Title: Development and Fundraising Officer
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Salary: £28-35,000 per annum based on experience and training
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Reporting to: Interim Director
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Contract: One-year renewable, Full-time (35 hours per week)
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Location: Remote
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International scope: Engage with international donors, trusts, and grant-making bodies
Core Responsibilities
1. Grant & trust applications
You will drive the research, development, and management of grant applications and trust funding. Your role involves identifying funding opportunities that align with Hong Kong Watch’s mission and preparing detailed proposals that secure essential resources for our projects.
2. Fundraising campaigns & donor engagement
In this responsibility, you will design and execute targeted fundraising campaigns and events. You will work to cultivate and maintain relationships with individual donors, trusts, and institutional funders, ensuring a consistent flow of financial support that underpins our advocacy and community work.
3. Coordination & communications
This responsibility centres on effective internal collaboration and external representation. You will coordinate with our communications teams to ensure consistent messaging, manage donor communications, and report on the impact of our fundraising efforts.
Key Tasks
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Research and application development:
Identify suitable grant opportunities, trusts, and philanthropic funding sources both in the UK and internationally. You will draft, refine, and submit proposals that reflect Hong Kong Watch’s strategic priorities, ensuring compliance with each funder’s requirements. -
Campaign strategy and event coordination:
Develop integrated fundraising campaigns in collaboration with our communications team. This includes planning virtual and in-person events, managing donor appreciation sessions, and ensuring that each campaign aligns with our overall mission and values. -
Donor relationship management:
Build and nurture relationships with a diverse range of funders. This task involves regular communication, organising meetings and presentations, and providing clear, detailed impact reports that demonstrate the effectiveness of our initiatives. -
Internal collaboration and reporting:
Work closely with the operations team to ensure that all fundraising efforts are fully aligned. You will attend monthly strategy meetings, coordinate updates, and produce comprehensive reports on campaign performance and donor engagement. -
Digital and social media integration:
Collaborate with the communications team to create engaging online content that supports fundraising efforts. This includes drafting newsletters, managing social media updates, and developing digital materials that promote events and initiatives. -
Monitoring, evaluation, and strategic review:
Continuously track key fundraising metrics and donor engagement levels. You will evaluate the success of fundraising initiatives, adjust strategies as needed, and prepare strategic reviews that inform future plans and objectives.
Essential Skills & Behaviours
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Grant-writing expertise:
Proven track record of researching, drafting and submitting successful grant and trust applications. -
Excellent written & verbal communication:
Able to craft compelling narratives and present confidently to donors, partners and colleagues. -
Relationship-building & stakeholder management:
Skilled at cultivating and maintaining donor relationships, with strong interpersonal presence. -
Project & time management:
Highly organised and able to plan multiple bids, campaigns and events to tight deadlines without oversight. -
Attention to detail & accuracy:
Meticulous in proposal compliance, budgets, reporting and data entry. -
Analytical & outcomes-driven:
Tracks fundraising metrics, evaluates impact, adjusts tactics to hit targets. -
Team-player & collaborator:
Works seamlessly with communications, operations and senior leadership to align messages and priorities. -
Self-starter & remote-working discipline:
Proactive, resourceful and able to manage your own workload in a flexible, home-based role. -
Cultural sensitivity & political awareness:
Strong understanding of Hong Kong’s human rights context and respect for diaspora communities.
Desirable Skills & Behaviours
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Language skills:
Proficiency in Cantonese. -
Event planning & virtual engagement:
Background in coordinating both in-person and online fundraising events, webinars or galas. -
Digital fundraising & social media integration:
Know-how in peer-to-peer platforms, crowdfunding tools and integrating campaigns with social channels. -
Budgeting & financial literacy:
Able to draft, monitor and report against budgets for grant-funded projects and campaigns. -
Network in philanthropic/trust circles:
Existing contacts or familiarity with UK and international grant-makers, foundations and trusts. -
Human rights or advocacy sector experience:
Prior work in NGOs, think tanks or advocacy that demonstrates commitment to civil liberties. -
Strategic thinking & innovation:
Creative in identifying new funding streams and piloting novel campaign approaches.
What We Offer
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Competitive salary: £28-35,000 per annum
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Flexible working: Enjoy a remote working environment with one monthly in-person meeting in London if you are based in the UK
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International exposure: Engage with a diverse network of global donors, trusts, and philanthropic partners
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Professional development: Opportunities for training and growth in the field of international fundraising
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Collaborative culture: Join a dedicated team committed to making a tangible impact for Hong Kongers and their communities
Interviews
First-round interviews will be conducted on a rolling basis, both before and after the application deadline.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sepsis Research, FEAT is a dynamic and ambitious charity dedicated to combating sepsis through awareness, innovative research, and community support. Founded in 2013 by a sepsis survivor, Sepsis Research FEAT is dedicated to combating sepsis through awareness, innovative research, and community support. The charity funds world-leading research to improve sepsis outcomes, runs public awareness campaigns, and engages with patients, carers, and healthcare professionals. Recent achievements include identifying top research priorities with the James Lind Alliance and delivering educational initiatives across the UK. Their vision is to #stopsepsisnow and make significant strides against this 'hidden killer'. We are currently seeking a visionary and strategic leader to join our team as CEO (Freelance), with the goal of scaling our operations and increasing our annual turnover from £300k to £1M by 2030.
Key Responsibilities:
· Advocacy and Representation: Act as the public face of the charity, representing its interests at events, in the media, and with policymakers.
· Strategic Leadership: Develop and implement a comprehensive growth strategy to achieve the charity's financial goals.
· Fundraising and Development: Lead fundraising initiatives, including donor engagement, grant applications, and corporate partnerships.
· Financial Management: Oversee the charity's financial health, ensuring effective budgeting, financial planning, and reporting.
· Team Management: Inspire, mentor, and manage a dedicated team of staff and volunteers, fostering a positive and productive work environment.
· Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including donors, partners, and the community.
· Operational Oversight: Ensure the efficient and effective operation of the charity, including program delivery, compliance, and risk management.
Qualifications and Experience:
· Proven experience in a senior leadership role, preferably within the non-profit sector.
· Demonstrated success in fundraising and revenue generation.
· Strong financial acumen and experience in financial management.
· Excellent communication and interpersonal skills.
· Ability to think strategically and drive organizational growth.
· Passion for the charity's mission and values.
Personal Attributes:
· Visionary and strategic thinker
· Inspirational and motivational leader
· Strong ethical standards and integrity
· Collaborative and team-oriented
· Resilient and adaptable
The client requests no contact from agencies or media sales.
Senior Housing & Welfare Advice Worker’s post
The Manna Day Centre is a drop-in Centre for homeless and vulnerably housed single men and women. It is run by a team of project workers, under the Director, who are responsible for its smooth operation. Basic Services offered include food, showers, clothing, housing & welfare advice, medical care, and access to laptops. The Centre opens to service users 7 days a week, 8.30am– 1.30pm. The working week for this post is Monday to Friday, 9.00am to 4.00pm each day.
The Senior Housing & Welfare Advice Worker must have a commitment to homeless people, which includes acceptance and respect. Responsibilities are shared among the team according to needs, skills and aptitudes. The annual salary is negotiable (depending on your experience) ranging from £33,775 to £41,359. Benefits include a pension scheme, travel loans and 25 days annual leave (plus time in lieu of bank holidays worked).
Those applying for this post should have:
Ability to manage a team
Housing & welfare advice experience
Experience of undertaking housing & welfare casework
Ability to prioritise and manage a busy caseload.
Experience of working with homeless & vulnerably housed people.
The closing date for applications for this post is Sunday 8th June 2025.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Detention Action is a small organisation with a big impact. Since 1993, we have worked to improve the welfare of people in detention centres and tirelessly campaign alongside our beneficiaries to reduce the use of immigration detention. We work on the frontline with people in immigration detention, as well as challenging injustices in asylum, detention and deportation systems in the UK.
We are looking for a Fundraising Lead to join our organisation and ensure the smooth running of our fundraising operations. This is an exciting opportunity for a passionate individual who is looking to develop their fundraising skills, and to join us in defending the rights of people in detention at a critical time for our organisation and the wider immigration and human rights sector.
TO APPLY
Please use the Apply Now button to upload a CV and Cover Letter to the CharityJob portal by 9am UK time on 16 May 2025.
Please read the Candidate Information Pack carefully, including the instructions on how to apply, which explain the requirements for your CV and Cover Letter. We will not accept incomplete applications.
We welcome and encourage applications from people from all backgrounds, including those from minority groups that are underrepresented in the workplace. We strongly encourage those with lived experience of the asylum, deportation and/or immigration detention systems to apply.
Use the Apply Now button and refer to the Candidate Information Pack, as this explains the requirements for your CV and Cover Letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to vulnerable guests who access the Community Wellbeing Service, a local support hub offering relief from the rising cost of living for local families. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, money management and access to training and employment services. The postholder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers.
The successful candidate must have at least two years’ experience delivering effective advice or in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits and housing policies/legislations, with a strong focus on achieving tangible outcomes for our guests.
Advice Work
- Carry out assessments to identify urgent needs and appropriate support pathways for members at the Community Wellbeing Service.
- Support outreach or community engagement activities as needed.
- Provide holistic and person-centred advice and casework on the main enquiry areas, particularly welfare benefits, housing, employment, health and wellbeing, immigration and money management.
- Maintain Sufra’s Advice Quality Standards and meeting tangible outcomes.
- Produce detailed case records on our case management system for the purpose of continuity, statistical monitoring and report preparation
- Apply for funds from trusts and foundations to support individuals and families with essential costs such as housing deposits or white-goods and/or cancellation of debts;
- Develop and maintain good working relationships with external stakeholders for joined up working, including statutory and voluntary service providers, making referrals for guests where appropriate.
- Enable and support guests to act for themselves, wherever appropriate.
- Monitor the progression of all cases to the point of resolution.
- Conduct follow-up calls with guests where needed and track outcomes
- Support volunteers who are working on delivering Advice Services e.g triage volunteers and pathways volunteers
- Provide advice to the General Advice Service as and when required
Case Management
- Manage own caseload and work independently to support guests
- Use of Case Management System (AdvicePro) as well as Microsoft Office for communication and document production.
- Support with developing case studies and gathering guest feedback
- Collect statistical information as requested for reporting purposes.
- Feed into the development of monitoring reports for funders and other stakeholders
Other Responsibilities
- Maintain and update the charity’s record of referral and signposting agencies;
- Ensure data protection regulations are adhered to, and that sensitive data is handled in accordance with relevant legislation and organisational procedures.
- Keep informed of new and changing legislation relevant to the post, and of local issues and policies
- Be committed to the aims, procedures and policies of Sufra’s advice service in every aspect of service delivery.
- Take part in supervisions, personal development training, team meetings and appraisals
- Undertake any other reasonable duties to support the operations of the charity.
To apply for this role, please submit a CV, Covering Letter (no more than 2 sides) by email to Admin, and complete our Equal
Opportunities Form found on our website.
Note: Applications without a tailored covering letter will not be considered.
In your Cover Letter please respond to the following questions;
Why are you interested in working as an General Advice Officer at Sufra, and how do your values align with our mission?
What experience do you have providing advice or support to individuals facing hardship?
How do you approach complex or challenging situations when supporting advice guests? Describe how you break these situations down and help guests understand their options and next steps.
The client requests no contact from agencies or media sales.
A unique opportunity has arisen to join SSAFA, the Armed Forces charity, as the Community Engagement Manager for the Northern England region.
About the role
In this new and pivotal role, you will lead efforts to grow awareness, engagement, and income generation through a vibrant network of volunteer-led branches across Northern England. As the primary point of contact and support for these branches, you'll play a vital role in empowering volunteers and fostering a sense of community and belonging throughout the region.
Working closely with the wider regional team, you will help deliver SSAFA’s new community engagement strategy — a central part of an exciting period of transformation and strategic growth for the charity.
Whilst the post is homebased, to be eligible for this role you are required to live in the Northern England region.
The role involves extensive travel within the region and may require occasional evening or weekend work at short notice. A company car can be provided to support this.
About the team
With the support of the Regional Manager – Casework and Community Engagement, this role plays a key part in establishing, coordinating, and leading a team of Community Engagement Volunteers across Northern England.
The primary focus is to drive awareness, increase fundraising, and strengthen engagement in alignment with the strategic direction set by the Director of Welfare Operations.
You will work collaboratively with other regionally based Community Engagement Managers and strategic partners across the Fundraising, Marketing, and Communications directorate to help shape policies and guidance for branch activities,
The role involves regular meetings, both in-person and via Microsoft Teams, and you will benefit from a comprehensive support package including training, mentoring, and ongoing professional development.
About you
You will be an exceptional individual to lead this exciting initiative during a critical period of change. The ideal candidate will be a driven and highly motivated professional with a strong track record in fundraising, a solid understanding of fundraising regulations, and proven experience in leading and supporting volunteers in their efforts.
You will have excellent relationship management skills and a deep understanding of volunteer engagement and development. You will be a natural communicator with demonstrated success working with volunteers; experience in volunteer recruitment, induction, and best practice would be a strong advantage.
You will be a confident and credible networker, capable of representing SSAFA to a wide range of external stakeholders, building strong partnerships and enhancing the charity’s profile across Northern England — all while operating remotely as part of a collaborative and regionally dispersed team.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Our vision A society in which the Armed Forces, veterans and their families can thrive.



