Director of services jobs

Future Frontiers is seeking an exceptional Chief Executive Officer to lead the organisation through an exciting new phase of growth and impact.

This is a remarkable opportunity to lead an organisation that has already helped thousands of young people across London to build confidence, shape their own future careers, and realise their potential. This is a pivotal time for Future Frontiers, as we continue to move forward with our 2025–28 strategy, we are expanding our offer, aiming to increase our reach and deepen our impact.

In recent years, like many similar organisations, we have navigated a challenging financial environment, and through the commitment of our leadership team and Trustees, we are returning to a more positive financial position. The next CEO will build on this momentum – strengthening our foundations, expanding our reach, and ensuring that even more young people can benefit from our work.

This role is an opportunity to lead an ambitious, passionate, and talented team united by a powerful mission: advancing social mobility and transforming life chances. We are seeking a strategic leader, commercially astute, and deeply motivated by the potential of young people. As CEO, you will play a defining role in shaping our future, forging new partnerships, securing vital support, and amplifying our impact.

We are looking for someone who:

• Has proven senior leadership experience, ideally within a charity or purpose-led organisation
• Can set and deliver strategic direction while driving measurable impact
• Is a strong relationship-builder, confident engaging funders, partners and stakeholders
• Brings commercial and financial acumen, with experience of income generation
• Is deeply committed to improving outcomes for young people and advancing social mobility

How to apply
To apply, you will need to send us your CV and a separate supporting statement. Your supporting statement should be no more than 2 sides of A4 explaining why you are interested in the role and how you meet the criteria.

Application deadline: Wednesday 22nd April, 5pm
Round one interview: Thursday 7th May (shortlisting will take place w/c 27th April)
Round two interview: w/c 11th May (date TBC)

Both rounds of interviews will take place in person at our office near London Bridge.

Start date: To be agreed with the successful candidate. Ideal start date September 2026.

The successful candidate will be required to undergo enhanced DBS and reference checks to cover employment for the last 5 years.

To support fair and inclusive hiring, we are asking all applicants to complete our diversity and equal opportunities monitoring form. This helps us to identify barriers and improve our processes. Responses are anonymous, not linked to your application, and do not affect hiring decisions.

For full details on the role, responsibilities, and how to apply, please see the attached CEO Applicant Pack.

We are looking for a Marketing Manager for a 12 month fixed term contract.  The Young People’s Borough of Culture Marketing Manager will plan, manage and deliver the marketing and audience development campaigns for Hammersmith & Fulham’s Young People’s Borough of Culture programme.

The role will sit within the Lyric Hammersmith Theatre, who are taking responsibility for leading the Young People’s Borough of Culture programme on behalf of the Where Culture Connects H&F Cultural Compact. The lead partners for the programme are the Lyric, H&F Council and Earls Court Development Company, with the shared vision of implementing a new long-term model for young people, education and business sectors.

The role will oversee a discreet budget for promotion of programmes and events, which will span multiple disciplines, event types and locations across the borough. They will work closely with the Young People’s Borough of Culture working group and partner organisations to ensure audience targets are met, reaching a broad audience and ensuring the impact of the programme is appropriately highlighted.

Please download the job information pack below for full details of the post and how to apply.

Job Title:
Head of Retail

Reporting To:
Director of Operations & People

Salary:
£50,000 per annum (pro rata)

Hours:
37.5 hours per week
Part-time / flexible working arrangements will be considered

Duration:
Fixed Term – 6 months

Location:
Alder Hey Children’s Charity (Old Swan & Huyton shops), Liverpool

Job Purpose

The Head of Retail will provide strategic leadership and expert insight to review, strengthen and evolve Alder Hey Children’s Charity’s retail operation during a six-month period of strategic development.

Working closely with the Director of Operations & People, the postholder will undertake a comprehensive review of the charity’s retail portfolio, identifying opportunities to maximise income, improve operational effectiveness and enhance supporter engagement.

The role will assess the current retail model, including shop performance, operational structures, processes and growth opportunities, and develop clear recommendations and a practical roadmap for the future development of retail income at Alder Hey Children’s Charity.

This is a highly collaborative role requiring strong commercial insight, charity retail expertise and the ability to translate analysis into actionable plans that will support the charity’s long-term income growth and sustainability.

Main Duties / Tasks

Strategic Review and Development

• Lead a comprehensive strategic review of Alder Hey Children’s Charity’s retail operations, including shop performance, operational structure, systems and processes

• Assess the current retail model to identify opportunities for income growth, efficiency improvements and enhanced supporter engagement

• Benchmark retail performance against charity sector best practice and comparable retail operations

• Develop strategic recommendations and a clear roadmap to strengthen long-term sustainability and growth

Retail Performance and Commercial Insight

• Analyse financial performance, sales data, stock flow and operational costs across the retail portfolio

• Identify opportunities to improve profitability, operational efficiency and customer experience

• Review pricing, merchandising, stock management and donation processes to optimise retail income

• Provide clear insights and reporting to inform strategic decision-making by the senior leadership team

Operational Improvement

• Review existing retail processes, structures and ways of working to identify improvements

• Introduce practical operational improvements during the contract period where appropriate

• Ensure compliance with best practice in Gift Aid, health and safety and charity retail standards

Future Growth Opportunities

• Identify opportunities for growth, innovation or diversification, including new retail formats or channels

• Assess opportunities to strengthen community engagement and donation generation

• Support development of a longer-term retail strategy aligned to wider income generation ambitions

Leadership and Collaboration

• Provide leadership and support to the retail team, fostering a positive and collaborative culture

• Work closely with fundraising, marketing and operations teams to integrate retail into wider strategy

• Build strong relationships with volunteers, supporters and key stakeholders

Reporting and Strategic Recommendations

• Provide regular updates to senior leadership on findings, opportunities and progress

• Deliver a final strategic report with key findings, recommendations and a clear action plan

Other Duties

• Act as an ambassador for Alder Hey Children’s Charity in line with organisational values

• Contribute positively as part of the wider team, including supporting fundraising events where required

• Undertake any other reasonable duties as requested by your line manager

Person Specification

Qualifications, Knowledge and Experience

Essential:

• Significant experience in retail leadership, ideally within a multi-site or charity retail environment

• Proven experience delivering retail strategies that drive income growth

• Experience managing budgets and financial performance

• Experience leading and developing teams, including volunteers

• Strong understanding of retail operations (stock, merchandising, customer experience)

• Experience analysing performance data to inform decision-making

• Experience working within charity retail

Desirable:

• Experience reviewing or transforming retail operations

• Experience developing ecommerce or digital retail channels

Skills and Attributes

Essential:

• Commitment to equality, diversity and collaborative working

• Excellent communication skills (written and verbal)

• Strong relationship-building skills

• Ability to analyse data and inform strategic decisions

• Self-motivated with a positive attitude in a fast-paced environment

• Strong organisational skills with ability to adapt to changing priorities

• Ability to work both independently and as part of a team

• Understanding of confidentiality and data protection requirements

• Strong IT skills, including Microsoft packages

Additional Requirements

Essential:

• Strong interest in working for a children’s health charity

• Commitment to the values of Alder Hey Children’s Charity

• Willingness to support wider charity activities

Desirable:

• Willingness to occasionally work outside normal office hours

Our Values

At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.

Courage
We try new things, take risks and innovate. We speak up, take accountability and act with responsibility. We are unstoppable.

Together
We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues. We respect, celebrate diversity and empower each other.

Passion
We are passionate about what we do and why we do it. We inspire others and grow together.

Magic
We are creative, fun and child-led. We create special moments and go the extra mile for our patients.

Additional Information

This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.

Alder Hey Children’s Charity will make reasonable adjustments for applicants where required. We are committed to equal opportunities and welcome applications from all sections of the community.

We are committed to safeguarding children and vulnerable adults.

The post holder will be required to complete an enhanced DBS disclosure check.

About Us
IIED is an international policy and research organisation working to build a fairer, more sustainable world, in partnership with others across the globe.

• We stand up: challenging the systems and structures that perpetuate economic, social and environmental injustice – acknowledging our own role in this.
• We speak out: calling out the big blockers that prevent progress for communities and working to amplify voices, redistribute power and strengthen rights.
• We innovate: developing, co-producing and supporting evidence-based ideas to drive progress towards a thriving world for all.
• We collaborate: building connections at local, national and international levels, to support diverse partners to tackle the climate, nature and inequality crises so that people and the planet can thrive. Come and be part of this exciting journey with us.

We are now looking for a Head of Fundraising & Business Development to join us on a full-time, permanent basis, working 35 hours per week.

The Benefits

- Salary of £64,814 - £80,654 per annum
- 25 days' annual leave per year, plus bank holidays and additional leave over Christmas
- 7.5% employer pension contributions
- Enhanced maternity, paternity, and adoption pay
- Cycle-to-work scheme
- Employee protection scheme (life, critical illness, income protection)

This is a pivotal opportunity for a proven fundraising leader with significant experience in international NGOs or charities and a strong track record of securing income across multiple streams to join our global organisation.

You will have the chance to utilise your fundraising expertise and leadership skills to close funding gaps and unlock new opportunities, making a lasting difference to our organisational sustainability and our international impact.

What’s more, this role offers both strategic influence and meaningful flexibility, allowing you to lead, develop others and grow long-term funding success, helping us to build a fairer, more sustainable world.

So, if you’re ready to lead ambitious fundraising that powers global change, read on and apply today.

The Role

As our Head of Fundraising & Business Development, you will lead efforts to secure and diversify funding, building a sustainable resource base to support our global mission.

Leading the Fundraising and Business Development Team, you will drive the implementation of our resource mobilisation strategy, focusing on increasing non-ODA income and expanding flexible and programmatic funding.

Working closely with colleagues across fundraising, finance, research and impact teams, you will help close funding gaps by developing strong donor relationships, negotiating funding agreements and shaping compelling funding propositions.

Alongside collaborating with the Director of Fundraising and Communications and supporting engagement with the Board of Trustees, you will manage systems, data and internal processes that strengthen fundraising performance and ensure effective delivery.

Additionally, you will:

- Gather and share intelligence on trends within the funding landscape
- Generate new fundraising ideas and opportunities with existing and new funders
- Support teams to develop fundraising plans, donor scoping and funding bids
- Analyse data to inform fundraising strategies and income generation
- Design and manage internal fundraising support processes and systems
- Oversee the team budget and support staff development and wellbeing

About You

To be considered as our Head of Fundraising & Business Development, you will need:

- Significant experience leading fundraising functions in an international NGO or charity
- A proven, impressive track record in fundraising
- Experience in partnership and consortium development
- Management experience with the ability to co-ordinate, support, motivate, energise and develop diverse teams
- The ability to design and deliver income-generation strategies across multiple streams
- A strong understanding of the evolving landscape of finance and resource mobilisation for sustainable development
- A strong understanding of policy and research related to sustainable development at an international level, particularly related to Africa, Asia and/or Latin America
- Strong influencing, negotiating, stakeholder engagement and diplomacy skills
- A degree in a relevant discipline or equivalent work experience
- The willingness and ability to travel internationally

This role requires a Basic DBS check.

IIED is a hybrid working organisation, and you are likely to be working from home most of the time. As such, you will need a suitable place to work and a reliable, fast internet connection.

The closing date for this role is 5th April 2026.

Other organisations may call this role Head of Fundraising, Head of Income Generation, Head of Partnerships and Fundraising, Head of Strategic Partnerships, Business Development Director, Head of Philanthropy and Partnerships, or Head of Grants and Partnerships.

IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED’s workforce, including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.

The Vacancy

We are offering an opportunity to be part of an essential team at our newly refurbished, busy main office in the heart of Bloomsbury.  Based within the Connexional Property Support team, this role will provide supervision of and contribution to the Front Desk Operations at Methodist Church House.

Working within the new Front Desk Operations team, you will be a crucial lead in supervising and supporting colleagues, ensuring the delivering of a professional, welcoming, and customer-focused front of house service for all visitors and building users and the wider Methodist Church.

The role will be broad and varied, overseeing and undertaking a range of administrative, facilities and security support functions, working both independently and in collaboration with Building and Facilities colleagues to maintain a safe and comfortable environment for everyone.

About You

We are looking for someone who wants to make a positive contribution to the work of the Front Desk Operations team and be a welcoming presence to all those using the building or contacting the church.  We need someone who is collaborative by nature, able to see others potential, equally comfortable working under your own initiative when needed.  You will preferably have experience of working in a supervisory role within an administrative and customer facing environment with a range of stakeholders. 

As the role will help underpin and contribute to supporting the team’s administrative and organisational function, it is essential that you have relevant experience and confidence in these areas.Equally, experience and ability to plan tasks and organise others effectively and fairly will be an essential quality.

We are a collaborative team and therefore welcome applications from those who wish to contribute to the work of the team in a positive and proactive way. 

For questions or reasonable adjustments during the recruitment process, please contact HR Team.

Closing date: 19 April 2026

Shortlisting date: 20 April 2026

Interview date (in person): 28 April 2026

Please note: We reserve the right to close this advert early if sufficient applications are received. 

The Estate & Facilities Manager is responsible for the effective management, upkeep and maintenance of the St Stephen’s estate (comprising of the Church , Crossway, office building & 4 residential properties), ensuring that the estate is safe, compliant, well maintained and fit for ministry and community use.

The role oversees estate administration, building services and residential property maintenance, maintaining accurate records and contractor documentation. The post holder manages the annual maintenance programme, quinquennial inspection process and capital works projects, coordinating contractors and suppliers to ensure work is delivered safely, efficiently and within budget.

The Estate & Facilities Manager also leads on Health & Safety across the estate, ensuring that appropriate policies, risk assessments, fire safety procedures and statutory compliance requirements are in place and implemented, working closely with the Director of Operations.

If you feel called to this role but do not meet each requirement to equal levels, we warmly encourage you to apply.  We are open to considering compressed hours where needed.

Location:  Hybrid working - Part London office-based and part home working. The post holder will work a minimum of one day a week in the office. 

Salary:  £47,925 per annum 

Hours: 35 hours per week 

Closing date: Tuesday 14 April 2026 at 10.00am 

Interview date: w/c 20 April 2026 

This is a permanent role. 

Who we are looking for 

Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Senior IT Manager to help us build on this momentum.

Technology sits at the heart of how we deliver that mission—and we’re looking for a Senior IT Manager who can take us into our next chapter. You’ll have the autonomy to set direction, make decisions, and build an IT environment that’s robust, secure, and future‑ready. 

A natural collaborator you’ll support cross organisational projects, taking the lead on all IT initiatives, alongside supporting staff to upskill across a range of IT packages.

This is the ideal role for someone who can see the big picture while happily keeping the day‑to‑day operations running smoothly. 

Experience required 

You’ll have previous experience of: 

• Management of digital systems, in particular Microsoft 365 

• Digital project management/rollout of digital systems 

• Providing IT/digital support to multiple teams across an organisation 

• Management and development of good relationships with external IT support services and suppliers

• Co-ordinating training for multiple teams, and mitigate against the risk of cyber attacks

• Involvement with management of digital systems (CRM, website) 

• Cybersecurity systems and training 

• Drafting IT policies/documentation 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 

• Flexible working and will consider compressed hours 

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 

• Season ticket and cycle loan 

• Pension scheme 

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

Do you want to use your technical expertise to support a mission that helps children and young people explore faith and grow in their relationship with Jesus?

Scripture Union is seeking a Technical Operations Analyst to play a key role in the day to day running, support and continuous improvement of our digital platforms. You’ll work as part of our Digital Solutions team, ensuring our technology is reliable, secure and enables staff and volunteers to focus on mission.

The role

You’ll take operational responsibility for key elements of our Microsoft technology stack, including:

• Microsoft 365
• Azure
• Entra ID
• SharePoint & OneDrive

You’ll support users across the organisation, resolve and triage technical issues, work with third party suppliers, and contribute to compliance with standards such as GDPR and Cyber Essentials Plus. You’ll also collaborate closely with colleagues working on Dynamics 365, Power Platform and other cloud-based systems.

About you

You’ll bring:

• Strong experience working with the Microsoft cloud ecosystem
• A solid understanding of cloud services, IT operations and security
• Excellent communication skills and a genuine desire to help others
• The ability to work independently while contributing positively to a collaborative team

In line with Scripture Union’s ethos, this role is occupationally required to be filled by a committed Christian, actively involved in the life and mission of a local church, with a faith that shapes daily life and work.

Why Scripture Union?

Scripture Union is a national Christian movement with a vision to see a new generation of children and young people develop a vibrant, personal faith in Jesus. Joining us means using your professional skills in service of that mission.

Beyond the profound impact of your work, we offer excellent benefits:

• Competitive salary and generous pension scheme (up to 12% employer contribution) and option to opt in to Salary Sacrifice
• 23 days annual leave + bank holidays + 5 additional days to volunteer at Scripture Union events 
• Enhanced Maternity & Paternity Leave 
• Life insurance, Permanent Health Insurance (PHI), option to join BUPA Healthcare and access to an excellent Employee Assistance Programme 
• Free Bible Reading notes and staff discount on our other material
• A supportive, faith-filled environment where your work has eternal impact 

The Movement takes Safeguarding seriously. This role will require a Basic Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies. 

We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.

If you're ready to make a lasting difference and join a community united by faith, we want to hear from you! 

Shape public policy. Safeguard professional standards. Lead a profession towards the statutory recognition it deserves.

Not every Chief Executive role involves influencing government, protecting professional standards and occasionally resolving a registrant query before the end of the day.

After seven years, Mike Orlov is retiring as Chief Executive and Registrar of the National Register of Public Service Interpreters. The Board is now seeking a successor who can continue strengthening the organisation and raising the profile and importance of professional interpreters working across public services.

NRPSI is the independent voluntary regulator and national register for public service interpreters in the United Kingdom. It sets professional standards, upholds accountability and provides assurance to public sector organisations, including the Ministry of Justice, the Metropolitan Police and NHS bodies, in settings where interpreters are relied upon in critical situations.

In these environments, clear communication is essential. When it fails, the consequences can affect legal outcomes, safeguarding decisions and, in some situations, lives.

The organisation is entering an important moment in its development. The House of Lords Public Services Committee’s 2025 report on interpreting services in the courts has brought renewed national attention to the role that professional interpreters play across justice, policing and healthcare. At the same time, NRPSI continues to advance the longer-term ambition of statutory regulation and protection of title for Registered Public Service Interpreters.

As Victor Olowe, Chair of NRPSI, puts it: “This is an important moment for NRPSI and for the wider profession, particularly following the House of Lords 2025 report and the government’s commitment to address some of its key recommendations.”

As Chief Executive and Registrar, you’ll engage with senior stakeholders across government and public services while leading a specialist, long-standing team responsible for the day-to-day operation of the Register and the standards that underpin it.

Drawing on your experience, you’ll help shape the organisation’s next stage of development and strengthen the role NRPSI plays in safeguarding the public through professional interpreting standards.

The Role

Stepping into this role, you’ll be accountable to the Board for the governance, strategic direction and operational leadership of the organisation.

This is a hands-on leadership role, working closely with the Chair and Board to shape the organisation’s strategy and priorities, while ensuring the Register continues to operate with credibility, integrity and independence.

You’ll have direct responsibility for the integrity of the Register itself. This includes oversight of registration, renewals, complaints and disciplinary processes, as well as responsibility for ensuring the organisation’s Code of Professional Conduct and regulatory framework remain robust and fit for purpose.

With your experience, moving between strategic and operational ground will come naturally to you. One week you may be engaging with senior civil servants or government departments about the importance of professional interpreting standards. The next you may be reviewing operational processes, supporting your team in the delivery of the Register’s core functions or ensuring the organisation’s financial position remains sustainable.

Your team works mainly remotely and are all long-standing, dedicated and experienced, responsible for the day-to-day operation of the Register. Working in a remote-first environment, continuing a culture of collaboration, accountability and professional development while ensuring the organisation continues to deliver high standards of service is high on the list of priorities.

Externally, you’ll act as the senior voice of NRPSI. What does this mean in reality? Engaging with stakeholders across justice, policing, healthcare and central government, representing the organisation’s perspective clearly and authoritatively. This could include contributing to sector discussions, building relationships with policymakers and making the case for why professional interpreting standards matter to public safety and effective public services, or posting on LinkedIn and social channels, giving updates or hosting town halls for registrants.

The role also sees you supporting the organisation’s longer-term ambition of achieving statutory regulation and protection of title for Registered Public Service Interpreters, a goal that will genuinely benefit from the right leader’s credibility and persistence.

Financial sustainability also sits within your remit. NRPSI is funded through registration fees paid by interpreters, and you’ll oversee the organisation’s finances while ensuring resources are used effectively to deliver its strategic priorities. Alongside this, you’ll maintain oversight of operational systems and processes, identifying opportunities to improve resilience, efficiency and the effective use of digital tools.

The Person

This is a role that calls for someone who has operated at senior or director level within a charity, not-for-profit organisation, professional body, regulatory organisation, membership association or comparable public service environment.

Someone who understands the responsibilities that come with leading an organisation whose work centres on professional standards, governance and public protection, and who brings the credibility, judgement and experience required to engage effectively with a diverse group of stakeholders including government departments, public sector organisations, registrants and sector partners.

A collaborative, trust-based leadership style will be just as important: someone equally comfortable exercising independent judgement as they are balancing strategic thinking with practical delivery in a specialist organisation where both are needed in equal measure.

You’ll bring most of the following:

• Senior leadership experience at director level or above within a charity, professional body, membership organisation, regulatory body or public service environment
• Experience influencing government policy or engaging with commissioners of public spending
• Experience developing or improving regulatory, registration or accreditation processes
• The ability to represent an organisation clearly and confidently in public, including engaging with senior civil servants, sector stakeholders and the media
• Financial literacy and experience overseeing organisational budgets and sustainability
• Experience developing and delivering strategy and operational plans
• Confidence using digital systems, data and communication platforms to support organisational priorities
• Understanding of, or experience in, a registrar or equivalent function within a professional, regulatory or standards body, including accountability for the integrity of registration processes and criteria

Desirable

• Familiarity with public affairs, policy engagement or advocacy work would be advantageous, as would exposure to justice, policing, healthcare or public service environments.
• Experience navigating politically sensitive or contested professional environments, including managing public criticism, would also be beneficial.
• A second language would be welcomed.
• Above all, you’ll share a commitment to the public interest and the role professional interpreting plays in ensuring fair access to justice and public services.

A full candidate pack providing further information about the organisation accompanies this ad.

Key Information

NRPSI is working with Michelle Paoloni, Director at House Recruitment, on this appointment.

To apply, please submit a current CV and a supporting statement of no more than two pages outlining your relevant experience, where you saw the role advertised and what has prompted you to apply.

• Applications close at 5pm on Friday 10 April 2026.
• Discovery conversations with House Recruitment will take place on a rolling basis.
• Final interviews will be held in person in London on Wednesday 29 April 2026.

Equality, Diversity and Inclusion

NRPSI is committed to promoting equality, diversity and inclusion. We welcome applications from individuals from all backgrounds and are committed to ensuring a fair and inclusive recruitment process.

We’re looking for a strategic, creative and collaborative Head of Brand and Marketing to lead our public identity, supporter engagement and campaign visibility. This is a key leadership role responsible for shaping how we present our work, grow our profile and inspire support for people affected by serious and life changing injury.

This role will lead the work to shape and strengthen the Day One brand, ensuring it is consistent, inclusive and compelling across every touchpoint, from national fundraising campaigns to service information. Responsible for leading and developing a small, talented team creating a supportive environment where creativity and collaboration thrive. Working closely with colleagues across Fundraising and Services, you’ll bring teams together around shared campaigns and supporter journeys that deepen engagement and expand our reach. This role blends high-level strategic planning with practical delivery leadership ideal for someone who thrives in purpose-led environments and wants to build a brand that truly makes a difference.

What You Will Bring 

You’ll bring experience in brand and marketing that goes beyond delivery with a track record of shaping how an organisation is seen, understood and supported. That might be from the charity sector, or from campaigns that focused on health, justice or hidden disabilities. You may have worked on sensitive storytelling, built public trust, or led bold campaigns that asked people to think differently. 

Or you might bring experience from a commercial or corporate brand environment with a strong sense of audience insight, creative direction and campaign strategy and a desire to apply that thinking to a cause with real impact. 

Wherever you come from, you’ll understand the value of a trusted brand and how powerful it can be when it's clear, consistent and human. You’ll be stepping into a space where strong foundations already exist and bringing the skills, energy and confidence to help us go further. To strengthen how Day One Trauma Support shows up, build our reach, and grow a brand that truly reflects who we are and the difference we make. 

How to apply 

Please upload your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.

Closing date: 9am Monday 13th April 2026 

Interviews:  

First stage virtual: Monday 20th April 2026 

Second stage in-person (Leeds): Wednesday 29th April 2026 

For further information, please see the attached recruitment pack.

Job Title: Consultant Suicide Prevention Therapist
Salary: £65,000 per annum, plus 15% ILW if applicable 
Hours: Full-time, 37.5 hours per week 
Contract Type: Permanent 
Location: Birmingham, Liverpool, London, or Newcastle, with travel to other centres when required
Reports to: Director of Clinical Services

THE CHARITY 
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle. 

James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it. 

James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected.  We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need.

In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.

THE OPPORTUNITY
We are looking for Consultant Suicide Prevention Therapist to join our expanding clinical directorate. The Consultant Suicide Prevention Therapist is a senior clinical leader responsible for the delivery, governance, quality and continuous improvement of the organisation’s therapeutic suicide prevention model.

The Consultant Suicide Prevention Therapist reports to the Director of Clinical Services who retains overall strategic, executive and corporate accountability for all aspects of clinical services across the organisation.

Within this structure, the Consultant Suicide Prevention Therapist plays a pivotal leadership role in translating strategic direction into operational delivery of therapeutic services. The postholder ensures consistency, quality, safety and fidelity of clinical practice across centres, working closely with Heads of Centres and clinical staff to embed standards, manage risk and drive service improvement.

The role combines coordination and delivery of specialist clinical expertise, leadership, research and evaluation, clinical training and opportunity to deputise for the Director of Clinical Services in defined areas of delegated responsibility.

KEY RESPONSIBILITIES
Advanced Specialist Clinical Practice

• Provide expert consultation on cases involving increased risk
• Operate with high autonomy in complex, high-stakes clinical decision-making
• Model advanced formulation, safety planning and therapeutic engagement
• Support multidisciplinary decision-making in situations with significant clinical and organisational implications
• Hold a small, specialised caseload offering welcome assessment and interventions

Research and Evaluation

• Review existing research and literature to inform your own work
• Lead clinical audit and service evaluation programmes
• Initiate and oversee research activity in suicide prevention
• Develop academic partnerships where appropriate
• Disseminate learning internally and externally
• Analyse and interpret data and other information
• Comply with ethical, legal, and health and safety requirements when undertaking research

Clinical Training

• Lead on advanced clinical training frameworks
• Design and (co)deliver suicide prevention and risk management training
• Develop and maintain clinical competency frameworks
• Provide supervision to senior clinicians and specialist practitioners as required
• Embed reflective practice and continuous professional development structures

Service Performance, Quality Data Leadership

• Establish and monitor KPIs and clinical outcome measures
• Interpret complex clinical and operational data to inform service improvement
• Lead quality improvement initiatives across centres
• Ensure robust data governance and confidentiality standards
• Oversee digital safety and governance in remote or technology-enabled delivery
• Use evaluation findings to influence strategic and commissioning discussions

Strategic and Service Leadership 

• Support implementation of the Director of Clinical Services’ strategic vision for therapeutic services
• Lead operational delivery of the organisation’s suicide prevention therapeutic model across centres
• Translate organisational strategy into clear clinical standards, competencies and delivery expectations
• Work collaboratively with Heads of Centres to ensure consistent standards of care, governance and risk management
• Provide professional leadership and clinical direction to Principal-, Senior- and Suicide Prevention Therapists
• Ensure fidelity to evidence-based suicide prevention frameworks
• Represent the organisation in multi-agency suicide prevention partnerships and regional forums
• Escalate systemic risks, quality concerns and strategic issues appropriately

Clinical Governance and Organisational Risk

• Lead and maintain the clinical governance framework for suicide prevention services
• Oversee serious incident review processes and ensure implementation of organisational learning
• Lead on governance, audit and risk reporting relating to therapeutic services
• Ensure safeguarding standards are consistently embedded across centres
• Develop and review organisational policies relating to suicide risk management and crisis response
• Ensure readiness for internal and external inspection and compliance within our agreed quality standards
• Manage high level clinical risks with potential organisational or reputational impact

Financial and Resource Responsibility

• Hold delegated responsibility for defined elements of the service budget (e.g., training, research or service development)
• Contribute to workforce planning and establishment modelling
• Ensure effective and efficient use of clinical resources
• Provide input into business cases and funding proposals

Leadership and Line Management

• Provide direct line management to designated colleagues 
• Hold responsibility for appraisal, performance management and capability processes
• Provide professional leadership across all therapist grades
• Support Heads of Centres in managing complex clinical performance or risk issues
• Ensure safe caseload allocation and supervision structures
• Contribute to recruitment and workforce development strategy

Equality, Diversity and Inclusion 

• Lead culturally competent and trauma-informed suicide prevention practice
• Address inequalities in access, experience and outcomes
• Promote inclusive, anti-discriminatory clinical standards and practice across services

PERSON SPECIFICATION
Essential
Qualifications

• Professional qualification in Psychology, Psychotherapy, Counselling, Psychiatry, Nursing, Social Work, or equivalent
• Current registration with relevant statutory body or accredited membership of recognised professional body (e.g., Health and Care Professions Council, NMC, UKCP, BACP, BABCP) 

Experience

• Substantial post-qualification experience working with individuals at high risk of suicide
• Experience leading clinical governance frameworks
• Experience managing serious incident reviews and embedding learning
• Experience contributing to organisational strategy implementation
• Experience delivering advanced supervision and training
• Experience influencing service delivery across multiple teams or sites
• Experience interpreting complex service data to drive improvement
• Experience operating with significant professional autonomy

Knowledge

• Advanced knowledge of suicide theory, risk formulation and evidence-based interventions
• Knowledge of safeguarding legislation and practice relevant clinical governance frameworks
• Understanding of best practice models, and quality standards
• Knowledge of outcome measurement systems and quality improvement methodology
• Awareness of national suicide prevention strategies and policy landscape

Skills and Competencies

• Advanced clinical risk assessment and formulation skills
• Strategic thinking and systems leadership
• Ability to translate strategy into operational delivery
• Strong analytical and data interpretation capability, to design, conduct and evaluate research
• Skilled in influencing senior stakeholders
• High emotional resilience and professional integrity
• Excellent written, verbal and presentation skills

Desirable
Qualifications

• Leadership or management qualification
• Post Qualifying masters and/ or Doctoral level qualification 

Experience

• Experience with delegated budget management.
• Experience representing services in regional or multi-agency forums
• Research publication or formal evaluation leadership

WE OFFER

• A 7% employer contributory pension scheme
• Family friendly policies
• Death in service insurance scheme 
• 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period 

LEARN MORE
If you would like to learn more about working for James' Place, sign up to our online recruitment information session on Wednesday 8th April at 6:30pm - 7:15pm.

HOW TO APPLY
To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the two screening questions relating to the knowledge and skills you hold for this role. Please note, you do not need to upload a cover letter for this role. If prompted to upload a cover letter, please attach a copy of your CV instead.

Closing date: Wednesday 15th April, 12 noon
First round interviews are expected to be held on Wednesday 22nd April via MS Teams.

James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.

Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

REF-227 631

Leeds University Union

HR Business Partner

Salary: £41,510 per annum (with further increment rises available per annum)

Working pattern: 5 days per week (36.5hrs)

Location: Leeds. Primarily office based.

Contract: Permanent

Atkinson HR is proud to be partnering with Leeds University Union (LUU) to recruit their new HR Business Partner, a vital role acting as the trusted people partner to directorate leadership teams.

About Leeds University Union

Leeds University Union (LUU) is an independent education charity led by, and for, students.

LUU is central to the University experience and works to support all aspects of student life for their 39,000+ students studying at the University of Leeds. Located in a vibrant city, LUU is an ambitious and diverse organisation, committed to supporting every student at the University of Leeds in achieving personal success.

LUU support students through a variety of services including academic representation, campaigns on issues that matter to them, wellbeing services and supporting student communities. They also host a number of events throughout the year and operate a variety of eating and drinking venues for everyone to enjoy.

About the role

As HR Business Partner at Leeds University Union (LUU), you’ll provide strategic people support to our leadership teams, helping shape how we deliver great people practice across the organisation. You’ll work closely with directorates to translate our People & Culture strategy into practical action, supporting workforce planning, organisational change, and leadership capability to ensure our teams can thrive.

Working in partnership with the Director of People & Culture, you’ll play a key role in establishing LUU’s business partnering approach and act as a trusted advisor to managers and senior leaders, providing expert guidance on complex employee relations while building manager confidence and capability in handling people matters.

The successful candidate won’t necessarily need to come from the Higher Education sector but will bring strong HR generalist experience, excellent relationship-building skills, and the confidence to influence and coach managers at all levels. You’ll be motivated by improving organisational culture, using people insight to drive decisions, and helping leaders create environments where people can do their best work.

This is an exciting opportunity to help shape how strategic HR partnering works at LUU, and we look forward to receiving your application!

How to Apply

Please click 'Apply' to be redirected to our website, where you can download the Candidate Information Pack and apply.

For an informal conversation about the role and the application process, please contact our recruitment partners at Atkinson HR Consulting. Their email address can be found in the candidate job pack.

Key Dates

Closing date: Monday 13th April, 9am

Interviews (In-person in Leeds): 27th April  

At Birmingham Hospice, our teams are united by a shared purpose: to improve the quality of life for people living with life-limiting conditions, and to support their families and loved ones during some of the most challenging times they will ever face.

We’re now looking for an experienced Management Accountant to join our Finance team. You will provide an effective management service to budget holders, senior managers and our executive directors and in turn help strengthen and shape the way we support our people.

If you’re a financial expert who is confident to provide complex financial and business advice to managers and budget holders across the Hospice whilst dealing with every-day challenges, we’d love to hear from you.

As the Senior Management Accountant, you will:

• Maintain up-to-date, accurate and appropriate accounting records for the Hospice, produced in accordance with the Hospice procedures and timetable
• Help to lead and manage a small team
• Provide comprehensive financial and business advice to one or more directorates
• Monitor budget performance and suggest service improvements
• Prepare and complete statutory business information returns and/ or income and expenditure accounts in accordance with monthly and annual timetables making sure the date is complete and accurate
• Contribute towards the production of the annual plan and budget setting

You’ll partner with dedicated areas of the hospice, building strong relationships quickly and offer solid financial advice and solutions.

If this sounds like you, we’d be delighted to receive your application.

 What We’re Looking For:

 · CCAB qualified or equivalent or qualified by experience

· Good leadership skills to motivate and manage the team

· Substantial accountancy experience within commercial, charitable or public sector environment with understanding of relevant financial regulation

· Ability to make decisions by analysing financial information and in turn set priorities and achieve goals

· Experience of producing accurate forecasts, generating savings and ensuring cash flow

· Ability to work with complex data and produce detailed reports with recommendations

What we offer in return:

 · The opportunity to be part of an amazing growing charity

· Competitive salary, generous holiday entitlement

· Wellbeing programmes, Reward Gateway retail discounts & financial tools

· The opportunity to develop and grow your financial career within the charity sector

Operating as a blended role across the Membership and Marketing and Communications teams, this role will support the day-to-day membership and digital communication functions of the NI.

This role is responsible for membership administration and digital communications including processing and onboarding new members to managing ongoing renewals and maintaining the membership database, managing the delivery of Lunch & Learn sessions, Drop-In sessions and a range of themed technical and non-technical webinars, supporting HQ conferences and managing digital communications, member feedback and related marketing activity that underpins effective member engagement.

This role is critical in ensuring that members receive excellent customer service, timely communication, and accurate information about the institute’s services and benefits to support the organisation’s mission to engage and retain members, ensuring they receive value from their membership and are satisfied with their experience.

This is an excellent opportunity for someone with strong organisational, attention to detail, digital and communications skills with proficiency in database management and who enjoys building connections, creating engaging content, turning feedback into action.

Key Responsibilities:

Membership Administration

· Support the renewals process to ensure prompt collection of membership subscriptions including conducting follow-up campaigns to minimise lapsers. 

· Manage correspondence related to the onboarding process including preparing and sending membership welcome emails, and other communications as appropriate.

· Manage the Membership inbox responding to queries and assigning emails to colleagues or others as necessary.

· Support with the administration of Organisational Members including processing new members, issuing invoices and any other tasks as required.

· Assist with the development and implementation of new membership strategies.

· Other tasks to support the Membership and Business Development Director and Membership Manager as necessary.

Member Engagement and Digital Events

· Coordinate and deliver a structured programme of online events, including:

- Lunch & Learn sessions

- Drop-in member forums

- Themed webinar series covering both technical and non-technical topics

· Manage all webinar logistics, including registration, hosting, and post-event communications.

· Work closely with the Communities Officer and regional branches to promote local and regional events.

· Gather and analyse event feedback and attendance data to evaluate engagement levels and member satisfaction.

Digital Marketing & Communications

· Plan and deliver targeted marketing campaigns to promote membership activities, including a monthly member-focused email highlighting benefits such as mentoring, e-learning, and events.

· Create engaging and relevant content for the NI website, newsletters, and social media channels (e.g. LinkedIn).

· Develop promotional materials and manage a central events calendar to ensure consistent and timely communications.

· Monitor the Communications inbox responding to requests and assigning emails to colleagues or others as necessary

· Collaborate with the Membership and Business Development Director and Marketing and Communications Manager to assist with any other membership recruitment initiatives and campaigns as required.

Data Management & Reporting

• Maintain and regularly cleanse the membership database to ensure all records are accurate and up to date relating to membership and marketing.
• Generate and manage Nuclear Future mailing lists as required.
• Produce analytical reports on membership growth, retention, and engagement.
• Collect, analyse, and present member feedback from surveys and event participation.
• Deliver quarterly reports highlighting engagement trends and insights.
• Apply both quantitative and qualitative data to inform and shape future engagement strategies.
• Ensure full compliance with data protection regulations (e.g., GDPR).

Customer Service

· Serve as a point of contact for current and potential members, answering enquiries via phone, email, and online.

· Provide information about membership benefits, policies, and procedures.

· Resolve membership-related issues or concerns in a timely and professional manner.

General

· Liaise with suppliers and partners where needed to deliver promotional or event materials.

· Support other NI operational activities as required.

Experience and Skills

Essential Experience

· 2–3 years’ experience in membership administration, customer service, event co-ordination or marketing or a similar administrative role, ideally within a non-profit, association, or professional membership organisation.

· Proficient in using CRM or membership management systems, including database management, reporting.

· Experience in administering membership or customer renewals processes.

· Ability to deliver high-quality customer service in a professional environment.

· Ability to write compelling promotional copy.

· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using digital engagement and event tools such as Eventbrite, Cvent, Mailchimp, LinkedIn, and Microsoft Teams.

· Confident in handling data, analysing information, and producing clear, accurate reports.

Desirable Experience

• Experience in developing and delivering membership recruitment initiatives and campaigns.
• Experience in analysing member feedback and engagement data.
• Experience working with digital design tools such as Canva.
• Experience working with and supporting volunteer networks or regional teams.

Skills

· Strong organisational and multitasking skills, with a proven ability to manage multiple priorities and meet deadlines.

· Excellent written and verbal communication skills, with a high level of attention to detail.

· Proactive and adaptable, able to work effectively both independently and collaboratively as part of a team.

· Strong problem-solving skills, with the ability to handle member enquiries and concerns professionally and diplomatically.

Personal Attributes:

• Strong interpersonal skills and a customer-oriented mindset.
• Ability to remain calm under pressure and manage multiple tasks effectively.
• A proactive approach to problem-solving and initiative to improve processes.
• High degree of professionalism, confidentiality, and ethical standards.

Location

This role will mainly involve remote working, with occasional travel to events, meetings or conferences (approximately one to two days per month).

Reporting to

Membership and Business Development Director and Marketing and Communications Manager

Anticipated interview dates: 27-29 April