665 Disability jobs

We are seeking a proactive and commercially minded Management Accountant to join a finance team supporting a complex, project-based organisation. This role combines core management accounting responsibilities with business partnering, budgeting, forecasting, and project finance support.

Working closely with budget holders and project leads, you will provide high-quality financial information, support effective decision-making, and help ensure projects and departments are managed within budget. You will be responsible for preparing management accounts, supporting annual budgeting and forecasting processes, monitoring financial performance, and providing insightful financial analysis.

The successful candidate will build strong relationships with non-finance stakeholders, translating complex financial information into practical guidance, while ensuring compliance with funding requirements, reporting obligations, and internal financial procedures.

Key Responsibilities

• Produce monthly management accounts and financial analysis.
• Support annual budgeting, forecasting, and financial planning activities.
• Partner with budget holders and project leads to monitor performance and manage budgets.
• Provide financial reporting and insight to support decision-making.
• Ensure accurate financial management of projects, including reporting and funder compliance.
• Monitor income, expenditure, risks, and financial performance against targets.
• Support process improvements and develop management information and reporting tools.
• Deliver excellent stakeholder support and financial guidance to non-finance colleagues.

About You

• Qualified or part-qualified accountant (ACA, ACCA, CIMA or equivalent).
• Experience preparing management accounts, budgets, and forecasts.
• Strong analytical and financial business partnering skills.
• Excellent Excel and financial systems knowledge.
• Confident communicator with the ability to explain financial information to non-finance audiences.
• Organised, proactive, and customer-focused approach.

This is an excellent opportunity for a finance professional who enjoys working collaboratively with stakeholders and contributing to the financial success of a mission-driven organisation.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, please contact Catherine Bunting at Prospectus.
 

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Tearfund's vision is an exciting one: to see people lifted out of poverty, living transformed lives and fulfilling their God-given potential. In the Church and Supporter Engagement team, we have the joy of helping to make that happen.

We're at an exciting stage at Tearfund, as we reach out to a range of Church Leaders seeking to inspire them about Tearfund's work and encourage partnership to enable Tearfund to help more people who are living in poverty. We have the privilege of working with a wide range of churches, as well as Tearfund's field staff, technical experts and leadership team.  We enable church leaders and churches to connect with the issues they are passionate about and to challenge the injustices they see. We do that through personal connection and a key way to facilitate this is through our excellent events.

We are looking for a passionate Events Executive to run and manage Tearfund's Events within the Church Partnerships Team and to take them to the next level!

Good relationships are key to this role - both internally and externally - so building connections in both spheres is key to this role. 

We offer a supportive team environment, where we are always learning, as well as the opportunity to test new ideas and develop our approach to our Events.

If you are a confident, proactive and self-motivated relationship builder and good at organisation, we would love to hear from you!

Hybrid Working: This role is eligible for hybrid working and you will be required to work from our Teddington Tearfund office and from your home by agreement with the line manager.

Contract: This is a part time role working 2.5 days (17.5 hours) per week. The full time salary is £46,890 per annum and the part time is salary is £23,445 per annum.

All applicants must be committed to Tearfund's Christian beliefs.

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

Location: London, hybrid (2 days per week on site, ideally Wednesday or Thursday)
Contract: Temporary, 6 months
Hours: Full-time, 37.5 hours per week
Pay: £24.75 per hour (+ £2.99 holiday pay) (£48,396 salaried equivalent)
Start Date: ASAP

Prospectus is delighted to be supporting our client, a well established international environmental charity, in the search for a temporary Senior Direct Marketing Executive.

This is an exciting opportunity for an experienced fundraising and communications professional to play a key role in delivering a major year-end fundraising appeal, providing a fantastic opportunity to utilise and refine your skills in an impactful organisation. Working closely with internal stakeholders, agencies, and freelancers, you'll lead direct mail activity while supporting wider multi-channel fundraising campaigns. 

Key Responsibilities:

• Lead the delivery of a major direct mail fundraising campaign.
• Manage campaign timelines, creative development and supplier relationships.
• Coordinate copywriters, designers, data briefs and production schedules.
• Support the planning and delivery of fundraising email campaigns.
• Monitor campaign performance and provide optimisation recommendations.
• Collaborate with fundraising, digital and data teams to deliver integrated campaigns.

Key Requirements:

• Recent, relevant experience in a similar role within a charitable or not-for-profit organisation, including experience delivering successful direct mail, email marketing, and supporter communications.
• Excellent interpersonal and communication skills, with the confidence to build strong stakeholder relationships.
• High level of organisation and attention to detail, with the ability to manage competing priorities and deadlines.
• Collaborative and proactive approach, with the capability to work both independently and in a team.

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we believe recruitment should be human-led and we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. While AI may be used to support our administrative process, all applications are reviewed by people and all hiring decisions are made by experienced recruiters.

Role Overview

The Talent Set are delighted to partner with our client on a fantastic Interim Director of Fundraising role. This position offers an exciting opportunity to lead the organisation’s fundraising efforts, develop strategic partnerships, and help secure vital funds to support their charitable mission. This role is part time, 3 days a week for 3 months.

Key Responsibilities

• Develop and implement innovative fundraising strategies to achieve income targets.
• Cultivate and maintain relationships with key donors, partners, and stakeholders.
• Lead and motivate the fundraising team, ensuring collaborative and effective approaches.
• Oversee campaign planning, execution, and evaluation to maximise engagement and revenue.
• Monitor fundraising performance, analyse trends, and adapt plans to meet organisational goals.
• Prepare compelling proposals, reports, and communication materials for diverse audiences.
• Contribute to organisational development initiatives related to fundraising standards and best practices.
• Ensure compliance with relevant regulations and organisational policies relating to fundraising activities.

Person Specification

• Proven experience in leading successful fundraising programmes within the charity sector.
• Excellent relationship-building and networking skills across diverse stakeholder groups.
• Strong strategic thinking and planning abilities, with a focus on results.
• Effective leadership skills to inspire and guide a team towards shared goals.
• Excellent verbal and written communication skills, with the ability to craft compelling messages.
• Analytically minded, with the ability to interpret data and adjust strategies accordingly.
• Adaptable and proactive with a collaborative approach to work.

What’s on Offer

Day rate: £276.68 per day PAYE + £44.42 holiday pay. This role is part time, 3 days a week for 3 months.

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Harris Hill is delighted to be partnering with a fantastic national charity in their search for an Individual Giving Manager.

This is an exciting opportunity to build and scale the Individual Giving programme from an early stage, shaping propositions, channels and supporter journeys to drive sustainable growth.

As Individual Giving Manager, you will lead the development and delivery of the Individual Giving acquisition and supporter development programme. You will own acquisition targets and budgets, develop and optimise multi-channel campaigns, and build long-term supporter value through regular giving, retention, mid-value and legacy giving. You will use audience insight, segmentation and performance data to identify and engage priority audiences, develop compelling fundraising propositions and deliver targeted, personalised campaigns. You will also oversee effective supporter journeys, stewardship and care, ensuring audiences are engaged throughout the supporter lifecycle.

To be considered for this role you will need:

• Proven track record of delivering successful acquisition or Individual Giving campaigns that meet income or growth targets
• Experience managing multi-channel marketing or fundraising campaigns
• Excellent analytical and data interpretation skills
• Ability to translate insight into high-performing campaigns

If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on [email protected] or call him on 0207 820 7332

Salary: £35,000 - £40,000

Permanent, full-time

Location: Leatherhead with hybrid working.

Deadline: Rolling

Application process: CV

Please note that only successful applicants will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Role Overview

The Talent Set are delighted to partner with our client on a fantastic Individual Giving Campaign Manager role. This position involves leading donor engagement campaigns across multiple channels, supporting fundraising objectives, and delivering impactful community outreach to strengthen supporter relationships.

Key Responsibilities

• Develop, execute, and optimise multi-channel fundraising campaigns to increase donor retention and acquisition.
• Manage relationships with external marketing agencies and vendors to ensure campaign delivery aligns with organisational goals.
• Analyse campaign performance, interpret data insights, and implement test-and-learn strategies for continuous improvement.
• Collaborate with internal teams to develop compelling messaging and targeted marketing approaches.
• Oversee budget management and ensure activities are delivered within financial parameters.
• Support the development of donor engagement strategies that promote long-term supporter loyalty.
• Maintain adherence to organisational policies and best practices in fundraising activities.
• Contribute to planning and reporting activities related to campaign outcomes and fundraising targets.

Person Specification

• Proven experience in fundraising, donor engagement, or campaign management within the charity sector.
• Strong understanding of multi-channel marketing, including digital, direct mail, and telemarketing.
• Ability to analyse data, measure campaign effectiveness, and adapt strategies accordingly.
• Excellent organisational skills, with experience managing external agencies and vendors.
• Effective communicator with a collaborative approach to working across teams.
• Demonstrated ability to manage budgets and deliver projects on time and within scope.
• Knowledge of supporter relationship management and retention strategies.
• A proactive and adaptable attitude, with a focus on achieving measurable results.

What’s on Offer

Salary: £37,000 - £44,000

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Prospectus is delighted to be supporting our client in the search for a Senior Trusts and Foundations Officer.

The organisation is a national charity tackling financial insecurity and its structural causes. They support people facing financial hardship to access the resources and opportunities they need to thrive, while working to challenge stigma and change the systems that drive financial insecurity.

This is a full-time, permanent role paying a salary of £44,000 per annum. The postholder will be working in a hybrid model from their offices in London.

The Senior Trusts and Foundations Officer will manage a number of mid-sized relationships, some of which are multi-year, so a strong demonstration of relationship management will be important. At the same time, as with all segments of the portfolio, there is substantial potential to grow this area, and the charity are keen to find someone who enjoys building new relationships as part of their role.

The charity are looking for someone with some trusts and foundations and/or statutory funding experience. You will need to be able to pick up a small number of warm relationships quickly and work with agility while the team solidifies.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application please contact Ariha Semontee at Prospectus.

If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
 

This fixed term role will provide cover with the current position-holder is on secondment with another team. Within the Individual Giving team, the Fundraising Manager will have responsibility for the planning and delivery of activities that recruit new supporters and generate income. You will manage our supporter recruitment programme, ensuring we meet our targets, and promoting investment strategies to cost-effectively and sustainably grow our supporter base. You will focus on the delivery of existing offline communication channels, as well as the development of new products, channels and audiences with a future-focused outlook on fundraising and recruitment. Over the next 12 months the new initiatives we plan to launch include a value exchange lead generation programme, improvements to our welcome journeys including the introduction of telemarketing, and potentially a lottery scheme. Working closely with the other Fundraising Managers (especially the Digital Fundraising Manager), you will also ensure that new recruits go on to become loyal supporters, taking the lead on some projects and contributing to others, and will help to feed the pipeline of legacy pledges. You will help to improve the experience for our supporters and maximise their potential for giving. You will also work closely with the Digital Team to ensure thoughtful integration of acquisition activities to optimise spending and ensure a seamless experience for new supporters across channels.

About you

Experience / Qualifications: • Degree qualification in or c.5 years’ experience of individual giving fundraising, marketing, communications or related discipline. • Experience delivering marketing / fundraising for a charity, ideally in international development • Experience managing or leading others – ie line management or project management • Experience managing external suppliers and agency relationships Behaviours / Personal Attributes: • Highly motivated and target-driven, an enthusiastic self-starter • Collaborative and able to work across multiple teams • Excellent relationship-builder • Resilient and adaptable under pressure, capable of balancing multiple priorities simultaneously • Creative, innovative and ambitious, and able to inspire that in others 

Preferred / Desirable:

• Experience with a variety of fundraising channels, products and platforms – with a particular focus on supporter acquisition • Knowledge of the legal and compliance frameworks for charity fundraising and marketing including, but not limited to the Fundraising Regulator, Privacy and Data Protection legislation. • Passion for the charity sector, ideally in international development Skills, Abilities and Competencies:

To be successful in the role, the ideal candidate will be able to demonstrate:

Technical / Functional Skills:

• Ability to design and deliver fundraising strategies and campaigns

• Strong data analysis and reporting skills

• Familiarity with fundraising CRM software

• Budgeting and financial management for fundraising activities

Soft Skills / Competencies:

• Excellent written and verbal communication for donor engagement and presentations

• Leadership skills for managing individuals within fundraising team

• Relationship and stakeholder management

• Excellent organisational, time management and project management skills

A friendly and supportive culture, working with values driven and highly engaged colleagues, work life balance and flexible working . In the UK, our open plan offices are located in the centre of Rugby and near to Rugby train station, but we also offer free parking.

 • Full-time roles are contracted at 35 hours per week.

• It is our normal practice to operate a hybrid working policy, where flexible working hours are enabled as well as remote working. 

Looking to build a career in recruitment advertising, media, or client services?

We’re proud to find the best people possible for our clients, enabling them to create bigger impact.  As the first recruitment agency in the UK to become a certified B Corp, Prospectus is a recruitment business with a difference. Working exclusively in the not-for-profit sector, we believe our clients change the world for individuals, communities, and society.

For 70 years we have been working across the UK and internationally to connect talented people with not-for-profit organisations and social purpose businesses.

We're currently seeking an Advertising Executive to join our team. You'll support the delivery of recruitment advertising campaigns for charities and not-for-profit organisations, working with clients, media partners, and colleagues to ensure campaigns run smoothly and deliver great results.

Responsibilities

• Coordinate advertising campaigns across job boards, social media, and digital channels.
• Manage campaign bookings and schedules.
• Liaise with clients and media suppliers.
• Monitor campaign performance and produce reports.
• Support campaign administration and client service delivery.

Requirements

· Previous experience of advertising, marketing, media or communications.

· Interest in recruitment advertising and talent attraction.

· Understanding of social media and digital marketing channels.

• Excellent communication and organisational skills.

Why join us?

• Work with purpose-driven organisations making a difference.
• Learn from an experienced and supportive team.
• Develop a career in recruitment advertising and talent attraction.

Prospectus values diversity and is dedicated to fostering an inclusive working environment. We welcome applications from candidates of all backgrounds, with a particular focus on encouraging applications from underrepresented groups, including people of colour and disabled people. In line with our commitment as a Disability Confident employer, we offer a guaranteed interview to disabled applicants who satisfy the minimum requirements of the role.

Deadline for applications: 
Sunday 20th September

Applications are reviewed on a rolling basis and may close early due to high application volumes, so please apply promptly.

Interviews with Prospectus: 
Interviews will be held in our London office on Thursday 1st October. 

Divisions Events Manager (Maternity Cover)
£45,814 - £51,591 pa plus excellent benefits
London and hybrid working
35 hours per week, full-time, fixed term (maternity cover) contract

The College is seeking an experienced, self-motivated individual to manage and deliver a varied programme of events for the English Divisions of the Royal College of Psychiatrists.

Reporting to the Head of Divisions, and working with an experienced team of staff and members, you should be a team-player with excellent communication skills who is able to deliver a range of online and face-to- face events across England.

You will have a solid understanding of medical education events and will have experience of working in a membership organisation. You will be adept at building strong working relationships with members to produce events, as well as promoting the continuing engagement of the membership at a local level.

We need a flexible and confident individual to join our team who can hit the ground running and who will enjoy the variety promised by this role. The role entails regular travel across England with the need for occasional overnight stays.

The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.

We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We will provide appropriate reasonable adjustments for candidates who may have a disability.

We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.

We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance.

We welcome applications from all sections of the Community.

The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.

Closing date: 16 September 2026
Interviews: 29 September 2026

Job title: Services Manager (Maternity Cover)

Salary: £44,558 – £45,895

Hours: Full-time 37.5 hours per week (part time or flexible working options considered)

Location: Home-based ideally Wales or Midlands area, but any location will be considered, with travel around England and Wales

Contract: Fixed term – 9 months from December 2026

Are you an experienced employability service manager who would be able to confidently step into a 9-month maternity cover position and oversee a team of up to eight passionate and person-centred Employment Consultants, helping them deliver personalised, high-quality support to veterans and their families?  You will also have the opportunity to contribute to our services development and continual improvement programme.

At The Poppy Factory, we believe that everyone who has served our country deserves the opportunity to build a fulfilling life beyond the armed forces. For over a century, we have stood alongside veterans and their families, evolving our services to support veterans and adult family members to overcome barriers to employment and transform their lives.

What we're looking for

• A collaborative mindset: You will thrive working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. You enjoy building strong partnerships, and work effectively with colleagues and external organisations to enhance the services we offer.

• Motivation and commitment: You understand that supporting people facing complex challenges can be demanding, and you're ready to bring the energy, empathy and resilience needed to support your team to succeed.

• Adaptability: You will often need to balance competing priorities or quickly shift focus depending on the needs of the team you will be supporting and the clients they are working with.

• An empowering approach: You believe in people and their potential. Whether supervising your team or developing services, your goal is to support others to grow, achieve and thrive.

Why should you apply?

• A chance to make a lasting impact: Your work will help veterans and their families move forward in life with confidence and dignity.

• Competitive salary and benefits including generous holiday and pension contributions.

• A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.

• Flexibility and variety: a mix of travelling in your area, home working and to the Poppy Factory in Richmond, London

• Autonomy and influence: The opportunity to shape your region, build meaningful partnerships, and develop services that meet real needs.

• Be part of an iconic charity with over a century of history supporting the Armed Forces community.

For further information, including the full job description for the role, please refer to the candidate pack.

Due to the travel requirements of the role and the region covered, it is essential that the post holder is able to meet these requirements through their own transport arrangements.

How to apply

To apply for this position please click "Apply for this job" to submit your CV and a covering letter outlining how you meet the essential criteria in the person specification. Please address your covering letter to Debbie Boughtflower, Director of Operations.

Top tip: we don't recommend using AI to generate your covering letter (we've seen a lot of covering letters and we promise, we can tell!) - we want to know what makes YOU a good fit for the role, and AI covering letters can't capture your personality, values and qualities, or what makes your specific combination of skills and experience an ideal candidate. 

The closing date for applications will be 23 September 2026. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.

Online interviews will be held on 1 or 2 October 2026, with potential second interviews on 12 October 2026 in person @ The Poppy Factory in Richmond, London.

To arrange an informal conversation about the role, please contact Kirsty Gronow 

No agencies please.

The successful candidates will be subject to an enhanced DBS check.

The Accounts Receivable Controller plays a key role in the financial management of the School, ensuring the accurate and timely billing, reconciliation, and collection of all tuition, transport, financial aid, after-school, and extracurricular fees. The role manages billing and collection processes for over 900 families and partner organisations, ensuring data accuracy, financial compliance, and an exceptional level of customer service.

This position supports approximately £50 million in annual tuition and related income and requires a detail-oriented, technology-savvy, and proactive professional capable of operating efficiently in a fast-paced, deadline-driven environment.

Key Responsibilities

Billing and Data Management

• Manage end-to-end billing for tuition, transportation, financial aid, after-school programs, and all ancillary charges for the School and its subsidiary.

• Maintain accurate family and student billing records in the school’s finance and student information systems (Microsoft Dynamics Business Central).

• Collaborate with Admissions, and departmental administrators and other internal stakeholders to ensure timely updates to student and fee data.

• Generate, review, and distribute invoices within strict deadlines; ensure compliance with Accounting and VAT regulations as well as school policies and contractual obligations.

• Monitor and reconcile data between finance, admissions, and student databases to ensure billing integrity.

• Prepare and maintain accurate audit trails for all transactions.

Collections and Customer Relations

• Manage the collection of fees and ensure that payments are received in line with the School’s terms and conditions.

• Communicate effectively and empathetically with parents, companies, and sponsors regarding outstanding balances.

• Negotiate payment plans where appropriate, maintaining professionalism and discretion when dealing with sensitive personal circumstances.

• Work collaboratively with the Finance Manager and Director of Finance & Operations to review overdue accounts and agree on next steps.

Reconciliation and Reporting

• Perform regular reconciliations between the fees ledger, bank accounts, and other sub-ledgers.

• Analyse billing and cash flow trends; prepare reports for management, auditors, and the Board as required.

• Produce insightful analytical reports on billing to assist in long-term financial planning.

• Support external audits and provide all necessary documentation related to fees and revenue.

Systems, Innovation, and Process Improvement

• Utilise financial systems effectively; identify opportunities to improve automation, reporting accuracy, and user experience.

• Contribute to digital transformation initiatives such as online payment platforms, automated invoicing, and data analytics tools.

• Ensure compliance with relevant UK financial, consumer, and data protection legislation, including GDPR, Consumer Credit Act, and HMRC guidelines.

• Maintain awareness of Anti-Money Laundering (AML) regulations and apply appropriate due diligence when processing and verifying payments from individuals and organisations.

• Identify and escalate potential compliance or irregular payment concerns to the Director of Finance & Operations.

• Develop and document best practices and standard operating procedures to ensure efficiency and consistency.

Teamwork and Collaboration

• Work closely with colleagues across Finance, Admissions, Operations, and Academic departments.

• Provide support and training to other team members on billing processes and systems.

• Contribute to a culture of continuous improvement, collaboration, and customer service.

Qualifications and Experience

Essential

• A professional qualification in the accounting and finance field or equivalent.

• Substantive experience in an accounting, billing, or accounts receivable role.

• Proficiency with financial management systems (e.g. Business Central, iSAMS, Sage, or similar).

• Advanced Excel and data reconciliation skills.

• Strong understanding of financial controls and internal audit practices.

• Awareness of Anti-Money Laundering (AML) principles and responsibilities.

• Excellent interpersonal and cross-cultural communication skills.

Desirable

• Experience in the education sector, particularly within an international or independent school.

• Familiarity with financial aid administration, bursaries, or corporate billing.

• Experience managing large account portfolios (500+ customers).

• Knowledge of UK accounting standards and charity finance compliance.

Key Competencies and Attributes

• Accuracy and Attention to Detail: Ensures precision and reliability across all financial processes.

• Technological Proficiency: Experienced with finance software, databases, and advanced Excel functions.

• Analytical Thinking: Able to interpret and reconcile complex financial data.

• Communication Skills: Strong written and verbal communication, with diplomacy and cultural sensitivity.

• Deadline Management: Works efficiently under pressure, meeting strict billing and reporting deadlines.

• Compliance Awareness: Understands financial, AML, and data protection responsibilities.

• Team Player: Collaborative, supportive, and approachable.

• Initiative and Innovation: Continuously looks for ways to improve processes and customer experience.

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services. Successful applicants will be required to complete the relevant safeguarding checks if relevant to their role.

Join Us as a Supporter Care Manager
The National Autistic Society helps create a world that works for autistic people and within National Programmes wechampion the rights and interests of autistic people and their families, making sure national policies and legislation reflect their needs.We have a rewarding opportunity for a Supporter Care Manager within the Fundraising Operations Team. If you share our values and want to make a difference, we’d love to hear from you.

Visit our website to find out more about who we are:

About the Team
The Fundraising Operations Team plays a vital role in supporting the National Autistic Society's fundraising activities and supporter engagement. Working closely with fundraising, data services and operational teams, we ensure supporters, donors and members receive an excellent experience while maintaining the highest standards of compliance, governance and operational effectiveness. The team champions a supporter-focused culture and continuously seeks opportunities to improve supporter journeys, engagement and retention.

About the Role
We are looking for an experienced and proactive Supporter Care Manager to lead our Supporter Care function and deliver an exceptional supporter experience. You will oversee the day-to-day operation of the Supporter Care team, ensuring supporters, donors, members and enquirers receive high-quality and timely responses across all interactions. You will also provide strategic leadership on fundraising compliance, supporter experience and continuous improvement, helping to strengthen supporter relationships, maximise engagement and support long-term income generation.

What You’ll Do

• Lead and develop the Supporter Care team, ensuring high performance and excellent service delivery.
• Champion a supporter-centred approach, using feedback and insight to improve supporter journeys and engagement.
• Oversee fundraising compliance activities, ensuring adherence to fundraising regulations, GDPR and internal policies.
• Manage supporter feedback and complaints, including regulatory reporting requirements.

What We’re Looking For

• Experience leading supporter care, customer service or contact centre operations.
• Proven experience managing and developing teams and improving operational processes.
• Knowledge of fundraising regulations, the Code of Fundraising Practice and UK GDPR requirements.
• Strong leadership, stakeholder management and communication skills.

This advert is for a Permanent, Full Time position at 35 hours per week. Occasional flexibility may be required to support organisational priorities.

This role is Hybrid. We are flexible regarding work location and support hybrid working arrangements. The role is primarily office and home based with occasional travel for meetings, training and events as required.

What we can offer you

• Pension– Auto-enrolled pension scheme.
• AnnualLeave– 33 days (including public holidays). You can buy or sell leave each year.
• Training– Great induction and training, including autism training.
• Discounts– Online staff discount scheme for shopping, cycling, tech, and more (e.g., Asda, Tesco, Nike, Apple).
• Healthcare– Cash plan for permanent staff.
• LifeAssurance– 2x your base salary.
• Flexible Benefits– Options like private health, dental insurance, holiday trading, enhanced pension.
• Support– 24-hour Employee Assistance Programme and counselling.
• Mindfulness– Free Headspace app for you and up to 3 family/friends.
• BlueLightCard– Eligibility for discounts.

About our application process

You will be required to upload your CV. If you are providing a supporting statement, please consider the following:

• Look at the job description and person specification.
• Tell us how your skills and experience match the role.
• Give examples if you can.

We might close this job advert early if we get lots of suitable applications.

To protect our autistic adults & children at the National Autistic Society, some roles require employees to have a criminal background check. Possession of an Enhanced DBS Check either on the Update Service or conducted within the last 12 months would be preferable but not essential if its applicable to your role.

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from autistic people.

We are an equal opportunities employer and part of the Disability Confident Employer scheme.

Important Information

Agencies need not apply.

Please note the National Autistic Society are unable to provide sponsorship for Visas.

The National Autistic Society may use artificial intelligence (AI) to assist our recruitment team with reviewing applications for this role. All application decisions are made by people and are not determined automatically by AI.

Join SafeLives and help transform the response to domestic abuse across the UK

As our Lead Trainer and Assessor, you will play a key role in equipping professionals across policing, health, social care, housing, education, the specialist domestic abuse sector and beyond with the skills, knowledge and confidence to provide effective responses to domestic abuse. Through the development and delivery of high-quality training programmes, you will help ensure that victims, survivors and their families receive the right support at the right time.

Working closely with colleagues across the Training and Development Team, associate trainers, commissioners and external partners, you will lead on the delivery, assessment and quality assurance of accredited and non-accredited training programmes. You will develop engaging training materials that place lived experience at the heart of learning, support the development of new training offers in response to emerging sector needs, and contribute to SafeLives' reputation as a leader in domestic abuse training and professional development.

We're looking for someone with excellent facilitation, communication and relationship-building skills, alongside strong knowledge of domestic abuse and experience of working with victims, survivors and their families. You'll be confident delivering training to a range of audiences, committed to creating engaging learner experiences, and motivated by the opportunity to improve practice and outcomes for those affected by domestic abuse.

This is an exciting opportunity to join a collaborative and values-led organisation where bravery, inclusivity, rigour and humanity are at the heart of everything we do. An understanding of the complexities of domestic abuse, multi-agency working, and the importance of placing survivor voice and lived experience at the centre of our work is essential.

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone, for good.

We work with organisations across the UK to transform the response to domestic abuse. We want what you would want for your best friend. We listen to survivors, putting their voices at the heart of our thinking. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. And we challenge perpetrators to change, asking ‘why doesn’t he stop?’ rather than ‘why doesn’t she leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship.

Last year alone, we delivered more than 700 sessions to over 15,000 learners across the UK in policing, health, housing, justice, education and the specialist sector. And we have reached 90,000 adult and 100,000 child survivors through programmes designed and delivered with partners.

In the last 9 years, close to 7,000 perpetrators have been challenged and supported to change through flagship interventions developed by our Drive Partnership and the programme continues to expand year on year.

Together we can end domestic abuse. Forever. For everyone.

Benefits

• 34 days holiday inc. public holidays
• Paid annual wellbeing day
• Cycle 2 Work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Length of service award
• Employee Assistance Programme
• Enhanced family leave Policies
• Holiday purchase scheme - buy up to an additional 5 days

How to apply

If you believe you have the qualities we have described, please look over the full job description and submit your CV and cover letter by 9am on 5th October. As part of our commitment to become a Disability Confident Committed employer we are happy to accept alternative applications such as video, voice note etc.