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Are you looking for a new challenge and a genuinely rewarding role?
We are seeking a dedicated and empathetic Floating Support Worker to join our Stopover Supported Housing team in Brighton & Hove.
Stopover provides the only female-specific supported housing for young women in Brighton & Hove and West Sussex. The service offers a pathway from high to low levels of support, giving young women aged 16–25 a safe and stable environment in which to rebuild their lives and move toward independence.
You will work primarily within our low-level floating support project, supporting young women who have often experienced trauma, abuse, mental health challenges, and housing instability. Your role will be to build consistent, trusting professional relationships and support residents in developing confidence, life skills and resilience.
Why Join Impact Initiatives?
Support for You
We understand the emotional demands of this work, and we prioritise the wellbeing of our staff. All team members receive:
· Regular wellbeing and reflective pathway sessions with an external psychologist
· Supervision and restorative circles facilitated by external professionals
· A supportive, experienced team environment where your voice is heard
A Healthy Work-Life Balance
Our structured rota is designed to support wellbeing and predictability:
· Work 3 days on, get 1 day off
· Work 4 days on, get 2 days off
· Alternate weekends off guaranteed
· Paid sleep-in shifts included
Room to Grow
There are clear progression opportunities within the team. Many Support Workers go on to become Senior Support Workers and develop specialisms in housing, safeguarding, or youth leadership.
A Role with Real Impact
This is a varied and enriching position. No two days are the same, and the effect of your work is often visible in short timeframes. You’ll be part of a team that makes a tangible difference in the lives of young women, every single day.
We’re Looking for Someone Who Can:
Who You Are:
To Apply:
Please visit our jobs page to apply on the Impact Initiatives website
Additional Information:
Closing date: Friday 1 May 2026
Interview dates: During week commencing Monday 11 May 2026
The client requests no contact from agencies or media sales.
Prospectus is excited to be working with the our client to help them recruit for a Trust and Foundations Manager to join their UK team. The foundation is a UK-based microfinance charity that gives small loans and business training to women in Malawi, Zimbabwe and Zambia. They envision a world where people living in poverty have the opportunity to build sustainable and better lives for themselves and their families. They provide women in sub-Saharan Africa with financial services, business training, mentoring, and ongoing support.
This is an exciting time to join the foundation as they embark on a phase of major organisational growth. In 2026, they are launching a capital campaign to expand their outreach from serving 150,000 women each year to 1 million women annually.
The role is offered on a permanent full-time basis with a salary between £40,000 to £45,000 per annum with flexible hybrid working options between home and their London office.
The Trust and Foundations Manager is responsible for securing significant grant income from trusts, foundations, and institutional funders in the UK and internationally. The role leads on developing and managing a high-value funding pipeline, securing five and six figure grants, and building strong, long-term funder relationships. Reporting to the Director of Fundraising and Communications, they will work closely with colleagues in London and across sub-Saharan Africa to develop compelling proposals, budgets, and reports. The role includes line management responsibility for one fundraising team member.
They are looking for someone with demonstrable experience in securing significant grants (five or six figure gifts) from trusts, foundations, and institutional funders. They are looking for a candidate with demonstrable experience in writing successful grant applications and bids, with a portfolio of high-value awards. The ideal candidate will have an interest in international development and the work of MicroLoan Foundation.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Prospectus is delighted to be supporting our client in the search for a Major Donor Fundraiser. Our client is a global animal welfare organisation working to reveal suffering, rescue animals in need and protect animals under direct human influence. With a strong international presence and a mission-led approach, the organisation delivers sustainable campaigns and projects designed to create lasting change for animals worldwide. This is a fantastic opportunity for an experienced relationship fundraiser to join a leading international organisation and play a key role in developing high-value income across a diverse portfolio.
12-month contract, full-time
London with hybrid working (one day in the office per week)
£51,591.86 - £56,661.58
This position will lead on creating and delivering a strategic programme across mid-value, major donors, high-net-worth individuals, corporates, trusts and foundations. The successful candidate will be responsible for building and stewarding meaningful relationships, securing gifts in excess of £5,000, and developing tailored funding applications and proposals while ensuring compliance with funding agreements. They will create opportunities to engage and develop relationships with existing supporters, while also helping to build new relationships and raise the profile of the organisation. The postholder will support the effective administration of the major donor programme, produce regular reports and updates for the Head of Fundraising, and work proactively with colleagues across the UK team, senior leadership and international headquarters.
We are looking for a confident and experienced fundraiser with a strong track record in high-value fundraising and relationship management. You will have substantial experience of managing major donor programmes, alongside broad fundraising knowledge that includes major donor fundraising and corporate giving. You will have excellent written communication skills and strong interpersonal skills, including the ability to present, negotiate and influence effectively. Above all, you will bring a genuine affinity with animal welfare and a strong commitment to the organisation’s vision and mission.
How to apply
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex, gender, disability, race, religion, sexual orientation, marital status or pregnancy and maternity. If you have any disability and require reasonable adjustments to any part of the process, please contact Femke Vorstman at Prospectus
If you feel you meet some of the criteria but not all, we really hope you’ll enquire and learn more. Prospectus can advise and support on each part of the role and, hopefully, your application, so we look forward to hearing from you.
In order to apply, please submit your CV in the first instance. Should your experience be suitable, we will arrange a meeting to brief you on the role. You’ll then have all the information you need to formally apply with a CV and covering letter. We are looking forward to connecting with you soon.
Please be aware that our client will be considering applications and holding interviews on a rolling basis, so please apply as soon as possible.
Prospectus is excited to be working exclusively with our cliemt to help them recruit for their new Group Director of Fundraising. The charity is a London-based human rights organisation providing specialist care, legal protection, and housing support to survivors of trafficking, torture, and extreme cruelty. Founded in 2005, it features a Model of Integrated Care and includes Asylum Aid, a subsidiary focused on legal representation for vulnerable asylum seekers.
Group Director of Fundraising
£70,000 to £80,000 per annum
Permanent Contract - Hybrid (UK based) with regular attendance at their London office
The Group Director of Fundraising is a senior organisational leader responsible for driving ambitious, sustainable income growth and strengthening the reputation and external influence of HBFG. The post holder will lead the long-term fundraising and fundraising communications strategy, ensuring alignment with the Group's strategy for impact, and acts as a senior external ambassador to high level stakeholders, donors, and partners. As a core member of the Senior Management Team (SMT) and strategic partner to the CEO, the Group Director has organisational wide responsibility for income generation, external engagement and long-term sustainability.
They are looking for a candidate with demonstrable senior leadership experience in fundraising, development or income generation in a charity or mission driven organisation. They are looking for someone with a demonstrable track record of securing substantial, sustainable income (six & seven figures) across multiple fundraising streams. They are looking for a candidate with demonstrable experience leading impactful fundraising communications and commissioning high quality publications. The ideal candidate will have experience working with Boards or governance bodies and reporting on strategic income performance through a period of change.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Firas El Dib or Ryan Burdock at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Job Title: Supporter Care Officer
Contract: Fixed Term Contract until 1 April 2027
Hours: Part Time – 4 days a week (ideally Tuesday to Friday)
Salary: £22,248 per annum (FTE £27,810)
Location: Based in our Andover Office in Hampshire
Join us in Beating Macular Disease
Are you an experienced Customer Service Administrator who would love to use your skills to help us Beat Macular Disease?
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
The Supporter Care Officer will ensure supporters, donors, volunteers and members of the public have a positive and memorable experience of contacting the Macular Society by coordinating across colleagues and partner organisations to deliver an exceptional level of customer care that deepens relationships with our supporters.
This role part time 4 day a week (ideally Tuesday to Friday) 9:00am to 5:00pm with one hour break, on a fixed term contract until 1 April 2027.
If you have great Customer Service Skills, then we would love to hear from you!
Do you have
• Proven experience in a customer care role
• Experience of handling a large volume of calls and emails, with a good telephone manner
• The ability to empathise with others and handle difficult situations with sensitivity and diplomacy
• Proven experience of analysing, investigating and resolving complex complaints and enquiries as well as processing and analysing data
• Excellent team working and collaborative working skills and the ability to develop effective partnerships as well as work independently under own initiative
• Ability to multitask and prioritise multiple projects and work streams with an openness to take on additional tasks, as and when required
• Strong IT skills including Word, Outlook and inhouse databases.
• A positive can do and hands on approach.
In return we provide a great working culture, 27 days annual leave, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.
Macular Society is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:
• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability in the covering letter/application email
• Where the minimum (essential) criteria have been met, we will provide an opportunity to request any reasonable adjustments for the interview and/or the role.
We want to be an inclusive and diverse employer reflecting the community we serve and welcome applications from all parts of the community, in particular people with lived experience of sight loss.
Please view the full job specification on our website.
To apply please email your CV with a covering letter explaining why you want the role and how you meet the job description
Closing date: 26 April 2026
Interviews: Wednesday 6, Thursday 7, and Friday 8 May 2026
To apply please email your CV with a covering letter explaining why you want the role and how you meet the job description
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a Communications Officer with experience in marketing and communications who will be part of a high-paced communications team working to engage with Christians and churches in London and beyond.
The successful candidate will:
Oversee the full production cycle of the quarterly Together prayer guide
Plan and oversee the weekly LCM online prayer meetings
Support missionaries in engaging their supporters more effectively
Create fresh content for LCM’s communications channels
Lead occasional cross team communications projects
Contribute creative ideas to shape communications and marketing content
The successful candidate will be a committed, prayerful evangelical Christian, with:
Desirable
This is a part-time role (0.4 FTE) with an expectation to work 2 days per week (16 hours per week), and a minimum of 1-day in the office per week. The position is a maternity cover position and will be offered on the basis of a 12-month fixed-tern contract.
If you possess this gifting and skills mix and have a strong desire to contribute to the London City Mission’s gospel outreach to those who are least likely to hear about Jesus in London, then we encourage you to apply.
There is an occupational requirement that the person appointed be an evangelical Christian.
To apply
Download and complete the application form (MS Word and then click enable editing). Please see recruitment pack for more information on the role and details of where to send your application form.
The application deadline is Thursday 30th April 2026. Suitable candidates will be interviewed as they apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Housing Support Worker
Location: Brent. Step‑free access is available at our main office. However, due to the nature of the role, you may be required to visit homes and other buildings that do not provide step‑free access
Salary: £27,000
Shift Pattern: 37.5 hours per week Monday to Friday on a rota which can range between 08:00 - 16:00, 09:00 - 17:00 and 10:00 - 18:00. You may be required to work outside these hours dependent on service and participant requirements.
About the Role
We're hiring a Housing Support Worker to join our floating support service which is based in Brent. The service supports adults who have been or are at risk of homelessness, have experienced social exclusion, have previous criminal convictions, suffer with their mental health, and substance misuse, and/or could have a learning disability. You will support participants on their journey towards recovery, reablement, and independence, all within a compassionate, trauma informed environment.
In this role, you'll be at the heart of delivering high quality, person centered support through tailored support plans which provide practical interventions, to empower our participants to overcome personal challenges, develop life skills, and achieve their personal goals. You will also work closely in partnership with various organisations to support the different needs of our participants, which may include signposting. Join us on the journey to empowering people to be the best versions of themselves!
Key Responsibilities Include:
About You
This role is ideal for someone who has a real passion towards helping others to achieve greater independence. You will thrive in a person centred environment with real compassion and a non judgmental attitude, understanding that people face different life experiences and sometimes just need that extra support to get back on their feet. We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives! You will have:
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
We are seeking a motivated and forward-thinking Operations Manager to lead our service delivery team supporting children and young people affected by crime across Lancashire.
This is a full-time, fixed-term role to provide maternity cover. The post is currently home-based, with plans to move to a hybrid working arrangement in the near future, with an office base centrally located within Lancashire. Regular travel across Lancashire may be required.
If you're committed to making a positive difference and bringing strong leadership to a dedicated team, we'd love to hear from you.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the Role
As an Operations Manager, you will lead and manage the delivery of victim services supporting children and young people. You will ensure the provision of high-quality services and compliance with contractual and organisational standards as well as supporting the Area Manager to identify opportunities for service development.
Key Responsibilities:
In this role you will:
This role includes an additional £2,000 allowance for managing multiple service types or specialist services with distinct funding streams.
About You:
We're looking for someone who thrives in a fast-paced environment, confidently managing a busy workload while building strong relationships with partner agencies. You'll bring proven leadership experience and a talent for inspiring others, along with the ability to drive positive change and make a real impact.
Ideally, we are looking for someone with a strong understanding of government policy relating to victims and the Criminal Justice System, and an awareness of the impact crime has on victims and witnesses. You will share our commitment to organisational values, equality, inclusion, and a clear sense of purpose in everything you do.
Key skills and knowledge required for the role are:
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for an Independent Domestic Violence Advocate who is passionate about supporting male victim/survivors of abuse to join our unique specialist housing support project (Ashraya Project) for Male victims of domestic abuse. The role is a hybrid working role based at our London office close to Old Street tube station with travel throughout London as required.
Do you want to join a committed and inspiring team? Do you want to help make a real difference every day?
Do you want to contribute to change & improve the quality of lives of male survivors of domestic abuse?
Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?
If yes, then we'd love to hear from you.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
About the role:
As an IDVA you will:-
You will need:
We particularly welcome applicants who are male, as they are under-represented in the provision of support to domestic abuse victim survivors.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.
We are looking for an Interim Head of Events to manage our existing events portfolio as maternity cover. You will be responsible for managing a range of well-established, high profile events including our flagship Annual Dinner which raises over £1.6M and is critical to our donor engagement, retention and income. You will ensure all our events run successfully, are organised to the highest standards and delivered with immaculate care and precision. You will manage a small team of two, providing guidance and support where needed. You will also work closely with our Marketing and Communications team to develop content and marketing for events.
You will join our Fundraising team, which is made up of 11 individuals working across a range of portfolios, including: trusts and foundations, institutional funding, major donor fundraising, individual giving and legacies, online matched funding campaigns, events, donor acquisition and engagement.
You should have:
Benefits
We offer a range of benefits including:
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.
You don’t need to be Jewish to work for us, but you must be committed to our faith based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
How to apply
Please upload your CV and a cover letter which demonstrates your suitability for the role answering the following question in your cover letter:
· Why does this role appeal to you and how do you meet the criteria in the person specification?
Interviews will be held on Monday 27th April
Bringing life-changing action to people in crisis around the world
The client requests no contact from agencies or media sales.
Prospectus is delighted to be supporting an international animal welfare charity in the recruitment of a Senior Digital Officer on a 12-month contract.
12-month contract, full-time
London with hybrid working (one day in the office per week)
Salary: £45,428.68–£49,901.95 depending on experience
Our client is a leading international organisation working to protect and improve the lives of animals under direct human influence. With a strong global reputation and a mission rooted in compassion, evidence and action, the organisation offers the opportunity to contribute to meaningful change while being part of a dedicated and values-led team.
This is an exciting opportunity for a digitally confident fundraiser or campaigner to take ownership of paid digital acquisition activity that supports both fundraising and advocacy objectives. Working across channels including Google and Meta, you will plan, deliver and optimise high-performing campaigns that generate leads, secure donations and drive petition and action sign-ups. You will also help shape supporter journeys, test new channels, manage agency relationships and use performance insight to maximise conversion and return on investment.
The successful candidate will have demonstrable experience managing digital acquisition campaigns, including hands-on experience with Meta Ads Manager, Google Ads, analytics and tracking tools. You will be highly organised, comfortable managing multiple priorities, confident working with budgets and KPIs, and able to build strong relationships with colleagues, agencies and stakeholders at all levels. A strong understanding of supporter-first digital practice, conversion optimisation and digital fundraising compliance is essential.
How to apply
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustments to any part of the process, please contact Femke Vorstman at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you’ll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
To apply, please submit your CV in the first instance. Should your experience be suitable, we will arrange a meeting to brief you on the role. You will then have all the information you need to formally apply, including submitting a CV and covering letter.
Please be aware that our client will be considering applications and holding interviews on a rolling basis, so early applications are strongly encouraged.
Our client is a global eye care charity working to end avoidable blindness. Of the 1.1 billion people worldwide living with vision loss, around 90% have conditions that are preventable or treatable. Through specialist training, innovative programmes and initiatives such as the Flying Eye Hospital and the digital platform Cybersight, the organisation is helping strengthen eye care systems around the world. In 2024, the organisation raised £5.1m to support projects across eight countries and is aiming to grow this to £10m annually over the next five years.
Trusts and Foundations Manager
Permanent | Full time
Hybrid – 2 days a week in London (near Charing Cross)
£39,766 per annum
This role sits within the Trusts & Foundations team in the Relationships & Partnerships division and focuses on researching new funding opportunities of £50K+, securing new funders and managing high-value grants. You will build and manage relationships with new and existing funders, develop compelling funding applications and reports, and oversee grant management and compliance. Working closely with colleagues across the organisation and with International teams, you will play an important role in delivering ambitious income growth.
You will have a strong track record of prospect research and of securing significant trust and foundation income in the UK and/or Europe, with experience managing funding applications from concept stage through to stewardship. You will be an excellent communicator, confident relationship builder and highly organised, with the ability to manage multiple priorities while delivering against ambitious income targets.
The organisation offers a competitive benefits package including 25 days annual leave (increasing with service), employer pension contributions up to 10%, flexible working, life assurance and employee wellbeing support. Full details are available on their website.
Prospectus is delighted to be supporting the organisation and is committed to ensuring a fair and inclusive process for all candidates. We welcome applications from people of all backgrounds and identities, regardless of age, gender, disability, race, religion or belief, sexual orientation, marital status, or pregnancy and maternity. Prospectus will review applications in the first instance and share candidate details with the organisation on an anonymised basis to help ensure a fair and equitable recruitment process.
The organisation is an equal opportunities employer and strongly encourages applications from individuals from underrepresented groups, including Black and ethnically diverse candidates, LGBTQ+ individuals and candidates with disabilities.
The organisation is committed to safeguarding and promoting the welfare of children and vulnerable adults and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and criminal records checks. The organisation is also a member of the Inter-Agency Misconduct Disclosure Scheme (MDS). All applicants will need to provide proof of their legal right to live and work in the UK.
If you meet some of the criteria but not all we would still encourage you to get in touch. Prospectus can help you better understand the role and guide you through the application process. Please reach out to Jessica Stoddart.
Citizens Advice Southampton is recruiting! We're looking for a Carer Support Officer, to work in our Unpaid Carers Support Southampton service
Location: based in our Southampton office, plus some outreach work. Some home working a possibility on completion of probation
Citizens Advice Southampton is a local charity providing free, independent, confidential and impartial advice to over 7,000 people in Southampton every year on any problems they might face.
Unpaid Carers Support Southampton (UCSS) is a small team, working within Citizens Advice Southampton. There are an estimated 18,000 unpaid carers in Southampton: people who care for another adult due to illness or disability. Common examples might be a husband who cares for his wife who has dementia; a daughter who cares for her father who has Multiple Sclerosis; a brother who cares for his sister who has a learning difficulty.
We are an equal opportunities employer and encourage applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
The Role
The post holder will be part of a small team who have a shared interest in making a difference to the lives of unpaid carers throughout Southampton city. The post holder will offer front line support to unpaid carers. This will mainly be undertaken by phone, with some face-to-face work, and include carers assessments and reviews (training will be provided). They will actively listen to carers and provide them with information, advice, and support to enable them to continue living their lives to the fullest and reduce any negative impacts of their caring role. The post holder will also deliver some ‘outreach’ in the city. This might involve attending groups to talk to carers and raise awareness. They will be expected to assist with the planning and delivery of carer events eg. monthly carers lunches, and carry out other reasonable tasks in order to support Southampton’s unpaid carers.
This role is subject to a basic DBS check.
About You
You will have experience of listening sensitively to and gathering information from people who need support. Ideally you will have experience of helping others to achieve a positive outcome.
This role is an opportunity to make a difference at a time when our help has never been needed more.
Citizens Advice Southampton and the UCSS Team are a friendly, and dedicated team of paid staff and volunteers. We value our team enormously, and staff can expect an environment where they have opportunities to develop themselves whilst supporting others. We offer a salary which is competitive within the charity sector, as well as a generous holiday allowance and other benefits including a NEST pension scheme and an outstanding Employee Assistance Programme including a GP helpline.
How to Apply
For a job pack please visit our website via the Apply button.
Closing date for applications is Monday 20th April at 9am.
Interview dates will be arranged with individual candidates as applications are received.
We reserve the right to close applications early if a suitable candidate is found, so encourage prompt applications.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets
Sounds great, what will I be doing?
Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured.
The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs.
In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment.
The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021—is also required.
Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively.
The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position.
This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Can you help support new dads when it really matters?
We’re looking for a Dad Matters Coordinator to help us reach more families across Brent. This is a brilliant opportunity for someone who understands the emotional ups and downs of becoming a dad and wants to support fathers at a crucial point in their parenting journey.
New dads can face real mental health challenges — often quietly. In this role, you’ll help dads feel listened to, supported and confident, strengthening attachment and helping them access the right support.
What you’ll be doing
Offering coaching and advice to new dads and dads-to-be
Having honest conversations about mental health, bonding and wellbeing
Getting out into the community, approaching dads and building trust
Developing and running group sessions and workshops
Working closely with health professionals and local services so dads are included and supported
Helping grow and support our Dad Matters volunteers
This is a hands-on, community-based role, so you’ll need to be regularly out and about in Brent, building visibility and relationships.
About you
You don’t need formal qualifications in healthcare or mental health. What matters is that you:
Understand the mental health challenges new dads can face
Are confident talking to people and putting them at ease
Have experience in a community, support or people-facing role
Can lead groups, deliver sessions or training
Are proactive, approachable and genuinely care about supporting families
Parenting experience and lived experience of key issues are both really valued.
Why join us?
You’ll be part of a supportive organisation doing meaningful work, with the chance to shape and grow Dad Matters in Brent and see the impact of your work first-hand.
Not sure if it’s for you?
We’d still love to hear from you — get in touch for an informal chat
Note: This post is exempt from the Rehabilitation of Offenders Act 1974 due to the nature of our work
The client requests no contact from agencies or media sales.