Donor And Supporter Care Assistant Jobs
Starting Salary: £32,829- £35,856 (FTE including London weighting)
Contract: Permanent Part-time (17.5 hours per week) Job Share
Location: London – Hybrid working with a minimum of 40% of your time in the London Office (home-based contract may be considered)
Job Profile
The post is a pivotal role in CAFOD’s Asia & Middle East (AME) team supporting the Head of Region in the management and co-ordination of regional programming and organisational processes ensuring smooth administration, programme cycle management and communications. The post holder will be responsible for building effective working relationships with peers in the International Programme Group, as well as with colleagues across CAFOD such as funding, finance, and communications. They will act as the AME focal point for communications, supporting programme teams to develop materials for internal and external audiences.
CAFOD’s Asia & Middle East region currently has core programmes in Afghanistan, Bangladesh, Cambodia, Lebanon, Myanmar, occupied Palestinian territory and Israel, Sri Lanka and Syria.
Key Responsibilities
The scope of the post falls into the following broad functions:
- Support and co-ordination: supporting the Head of Region in the management and coordination of cross-regional work and relevant organisational processes.
- Communications: supporting the effective communication and flow of information across the regional team and with the rest of the organisation, including supporting programme teams to prepare communications materials.
- Programme & financial support: supporting the Head of Region in the management of cross-regional partnership projects/programmes, providing similar support to Programme Officers in the region when their workload requires.
- Administration: providing administrative support to the Head of Region and the regional team,
- Representation: of the region across CAFOD (and occasionally externally), as requested by the Head of Region.
Support and coordination:
- Support and coordinate the region’s responsibilities towards relevant organisational and departmental processes and initiatives, including planning and reporting;
- Maintain and monitor cross-regional budgets and financial statements, working with the Head of Region on quarterly and annual financial reviews;
- Co-ordinate relevant regional/management team meetings, and ad-hoc meetings between members of the regional team and colleagues across CAFOD;
- Work with AME staff to ensure that there is a good level of understanding of CAFOD’s operating systems, policies and procedures, and where necessary provide training and induction.
Programme & financial support:
- Assist the Head of Region in the management of any cross-regional partnership projects/programmes, including correspondence with partners, approval and payment of grants, monitoring and reviewing reports, and maintaining paper and electronic project files.
- Support Programme Officers across the region in their work with partners, managing grants to partners and other aspects of programme support when programme workloads require.
Communications:
- Support the effective flow of information and communication within the regional team and across CAFOD.
- Act as a key point of contact for information on the region’s work and work collaboratively with programme staff and other teams to ensure that CAFOD’s work in the region is fully reflected in the organisational agenda (e.g. in campaigning, fundraising, communications or media work).
- Be an active source of internal communication, providing easy access to information by developing and maintaining a regional team SharePoint site, as well as other specific sites on the intranet, and engaging with the media team as appropriate.
Administration:
- Provide administrative support to the Head of Region, including correspondence, information systems, management of the team diary, preparation and follow-up of monthly team meetings, design and monitoring of filing systems, and maintenance of database and other systems to provide effective planning, communication and information flow,
- Accompany staff to ensure efficient and effective use of the Programme Cycle Management system, working in conjunction with other teams in CAFOD, to provide support when necessary (e.g. when access is disrupted),
- Be the first point of contact and/or provide essential administrative support to the regional teams.
- Organise and co-ordinate induction for new staff directly managed by the Head of Region
- Provide administrative support to other members of the team where required, including helping to organise programmes for overseas staff/partner visits, travel and accommodation needs, routine correspondence, and occasional cover for colleagues when absent,
- Coordinate the work of the region’s London-based volunteers and liaise with relevant staff on all volunteer-based issues.
Representation:
- Attend and represent the region in CAFOD networks, working groups and similar fora on behalf of the Head of Region, or other members of the team as required,
- In agreement with the Head of Region attend external meetings or events occasionally and identify and follow up on actions from these.
Focal Point Responsibilities
The Regional Support Officer is the AME regional focal point on Safe, Accountable, Dignified and Inclusive programming (SADI). This role is currently held by the other job-share, but this post-holder will deputise from time to time.
Your role is responsible for ensuring that the programming work you are accountable for is safe, accessible, dignified and inclusive, providing ongoing support and follow-up to our partners in this area.
Safeguarding
All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Person Specification
Essential Criteria
- An understanding of CAFODs faith-based partnership approach to development reflected in the Our Common Home strategic framework.
- Knowledge and some experience in budget planning and monitoring
- Knowledge and experience of Programme Management Cycle and PDMEAL
- Proficient in data management and usage, including the use of complex databases and programme cycle management systems and tools.
- Experience in managing robust systems and processes for information sharing, communication, and coordination.
- Excellent organisational skills and an ability to manage international conference calls/meetings & minute-taking.
- Understanding of effective and values-based partnership work between northern and southern organisations and communities
Job specific Criteria
- As part of CAFOD’s commitment to combating the climate crisis, CAFOD aims to minimise travel. There may be a requirement to travel up to 4 to 6 weeks per year.
Desirable
- Understanding and experience of programme management and quality standards in an international development context.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post may involve contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues. If based in the UK the post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service). If the post is based outside the UK the post holder will be subject to a different checking process.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
Please click here for a full list of CAFOD’s Staff Benefits
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Post Title Community Shop Assistant Manager
Responsible to Community Shop Manager
Purpose of Post The Shop Assistant Manager will assist the Shop Manager in leading the paid and volunteer team to maximise the shop’s financial contribution and to promote the SCT mission by effective and entrepreneurial management and be responsible for the effective operation of the shop(s).
Salary£23,771.00. FTE Per Annum
Hours 35 hours per week
Location SCT Charity Shops (London)
Introduction:
Spitalfields Crypt Trust (SCT) is an East London charity providing practical help, support and training to people who have been homeless and suffering from addiction. It runs a homeless drop-in, a Recovery Hub (which includes an abstinence-based residential recovery hostel, a Primary Programme and a Continuing Care Programme), supported houses and two social enterprises supporting people in recovery from addictions to put their lives back together. Our integrative approach is based on the ‘Recovery Capital’ methodology and is a whole-person approach, which takes into account physical, cultural, social, human and spiritual factors and assets.
In employment we actively seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates. We select all candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of the organisation. (Sources - Equal Opportunities Policy 2.2 (i) and (v)). SCT is a growing organisation with opportunities for people with good motivational skills and high levels of initiative.
Role and Responsibilities:
Working alongside and reporting into the Shop Manager, together you will be responsible for the successful delivery of a profitable, customer focused shop.
Deputising for the Shop Manager, you will ensure the smooth running of the shop during their absence; this will include the accurate processing of any financial transactions, the delivery of shop floor and stockroom management, and adherence with policies and procedures.
Our shops are supported by a dedicated team of volunteers - we couldn't run our shops without them. You will oversee your volunteers' induction, management and development, and will encourage your shop team to share any ideas that may contribute towards the success of the store.
Together, you'll create a shop that will uphold SCT’s image and reputation, and help us raise vital funds that will help people in recovery from addiction and homelessness.
· To assist the Shop Manager in ensuring the shop is well run at all times
· To assist the manger recruit, train, manage and retain a volunteer team working within SCT values
· To optimise sales across all departments and to achieve set targets
· To ensure the team consistently provide excellent customer service to both customers and donors
· To maintain successful retail processes and merchandising.
· To maintain effective stock management and processing and carry out shop administration
· To take necessary action to repair and maintain the premises and to take all reasonable steps to protect SCT property from theft, damage or fire.
· To train staff and volunteers in and ensure team adherence to all health and safety policy and procedures with the support of the Shop Manger
· To work within the culture of maintaining a positive working environment to ensure job satisfaction and efficiency.
· Prepared to move around area and work at different locations if necessary.
· Ability to work flexibly, including working weekends.
· To be flexible when tasks not covered by the job description have to be undertaken.
Person Specification
Essential
Desirable
Skills and Knowledge
· Retail background
· People management skills
· Money management
· Good verbal and written communication skills
· Ability to work well as part of a team
· Good IT skills (including MS Office and email)
· Able to use own initiative
· Strong interpersonal skills
· Visual merchandising/window dressing
· Shop administration, finance,
Experience
· Commercial retail experience, preferably supervisory level
· Demonstrable and proven communication skills
· Demonstrable experience of working to targets
- Experience of working with donated goods
- Experience of working with volunteers
- Experience of charity retail
Cultural Indicators
Delivering Results
· Delivers great outcomes through our vision and strategy, effectively planning and meeting targets.
· Makes effective decisions.
Role Model / Leading by Example
· Is an inspiring role model for others, building trust and living our Vision / Mission and principles and delivering our services accordingly.
Continual Improvements
· Consistently seeks to improve how we do things to achieve and Embraces change and innovation.
Effective Communication
· Communicates clearly, effectively and honestly. Listens to others and adapts communication to suit them.
One Team
· Works with others as one team, actively collaborating to achieve a shared vision. Building relationships across SCT, sharing information and expertise.
Additional Benefits:
BUPA Employee Assistance Programme
BUPA Wellbeing plan
Cycle to work scheme
Season ticket loan
25 days annual leave (rising to 30 with length of service) plus bank holidays.
Contributory Pension Scheme with employer matched contributions of 5%
Training and Development opportunities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Yeldall Manor is a Christian addiction recovery centre where we see men's lives changing on a daily basis.
If you have admin experience, IT skills, and great attention to detail, we’d love you to join us in this part-time role assisting with administration relating to our supporters and their donations, as well as other admin tasks.
You'd be based in our friendly Finance & Fund-Raising office (in a lovely, rural setting near Twyford, Reading) with four other staff members, and all our roles also involve a lot of client contact, so you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.
MAIN TASKS OF THE JOB:
Supporter Relations Admin: Assisting the Administration & Supporter Relations Manager to maximise support (finance, prayer & goodwill) for Yeldall Manor through the development and maintenance of good relationships with the supporters of Yeldall’s work (individuals and churches) including:
- Processing and recording cheque, cash, BACS, standing order and giving website donations
- Sending thank you letters
- Processing and filing gift aid declarations and liaising with Deputy Finance Manager re gift aid submission
- Assisting in the preparation of the monthly prayer diary & quarterly newsletter
- Being part of organising supporter events
- Possibly assisting with updating social media and website
Trust Admin: Contributing to maintaining positive and effective relationships with supportive trust funds through:
- Compiling and maintaining relevant information for trust bids
- Liaising with our Trust Fund-Raising consultants and providing necessary information
- Keeping records of donations, actions and correspondence on the donor management database
Reception/General Admin: Understanding the role of volunteer receptionists and undertaking this role where necessary.
Staff Admin (Training & HR): Assisting the Administration & Supporter Relations Manager with personnel and training administration through
- Keeping training spreadsheet up to date to maintain accurate and up to date records of all training
- Administering DBS & DVLA checks
- Coordinating/updating & uploading policies
- HR filing and scanning as needed
OTHER DUTIES:
- To implement the programme for the benefit and well-being of all residents
- To offer a high level of care and support to all residents during their time at Yeldall Manor, maintaining appropriate professional conduct and boundaries at all times
- To promote Yeldall Manor with churches and professional agencies, speaking to church groups and professionals as required
- To support residents on the Yeldall programmes by interacting with them and encouraging them in their recovery and spiritual growth. To be willing to share your faith with residents and to pray for them if requested
- To uphold at all times the Christian values and ethos of Yeldall in all dealings both internally and externally
- To contribute to the overall running of the Yeldall Manor programme as required and as commensurate with your role
Please check out the job description for more information about this varied role, which would be a great introduction to fund-raising, if you are seeking to move into this sector.
The client requests no contact from agencies or media sales.
Role & Responsibilities
Working as an important member of a diverse team who are committed to serve the world’s most vulnerable with practical and compassionate care, the MHPSS Manager supports, monitors and evaluates the execution of the assigned Mental Health and Psychosocial Support (MHPSS) and Protection project(s) conducted by Psychosocial Support Officers (PSSOs). This involves effectively managing and reporting on the projects in line with objectives, timeframe, and budget under the direct supervision of MHPSS Project Manager (PM). In close cooperation with the MHPSS PM, the MHPSS Manager will be managing and training local staff to meet international quality standards in mental health and psychosocial support delivery, encouraging beneficiary participation, liaising with other stakeholders, and anticipating, planning, and contributing to report and proposal writing for integrated MHPSS components in overall programming with a special focus on Protection.
Project Overview
Medair’s goal in the Ukraine crisis is to provide rapid emergency assistance to the internally displaced people and others affected by the escalation of conflict in Ukraine, to cover their immediate needs in health, shelter, and basic assistance. The locations the MHPSS Manager will cover include, but are not limited to: Kyiv, Chernihiv, Sumy, and Kharkiv (including frontline areas).
Workplace & Working conditions
Field based position is based in Sumy or Kharkiv with travel expected up to 50% of the time.
Starting Date / Initial Contract Details
ASAP. Full time, 12 months (with possible extension).
Key Activity Areas
Major Duties and Responsibilities
- Manage the assigned MHPSS project(s) in the North and East to meet the project objectives within budget and within the allotted timeframe, promptly reporting operational concerns to the MHPSS PM (e.g. projected failure to meet objectives; increased beneficiary needs; projected over or under spending on project budget).
- Provide strong leadership of the assigned MHPSS projects, ensuring both short-term and long-term positive impacts and outcomes for the beneficiaries, local authorities (where applicable) and local staff.
- Contribute to the development and implementation of an appropriate and effective MHPSS strategy including coordinating assessments at new field sites in consultation with MHPSS PM.
- Set clear objectives and indicators for MHPSS activities in collaboration with MHPSS PM.
- Continuously monitor and supervise MHPSS activities, evaluating progress through outputs and impacts using both quantitative and qualitative data involving the MHPSS team (PSS Officers and PSS assistants) in analysis and taking appropriate action as needed to ensure continued progress.
- Provide input into the integration of beneficiary participation and accountability in all aspects of the project.
- Ensure accurate and timely reporting of all MHPSS activities.
- Assist in liaising with national authorities, mental health professionals, and community-based organizations (CBO).
- Follow security protocols and ensure they are followed by PSS staff.
Staff Management
- Line-manage the PSS Officers within the assigned projects, including day-to-day management.
- Facilitate regular meetings to assist information sharing between project staff, to ensure all staff members are aware of project objectives and current work plans and to provide the opportunity for feedback.
- Provide coaching and technical supervision to staff to develop ownership for MHPSS activities for officers, assistants, and community workers as needed.
- Assess the training needs of MHPSS staff and ensure together with the MHPSS PM that appropriate training is conducted.
Financial Management
- Under supervision of the MHPSS PM, manage the MHPSS budgets for the assigned project(s) in Kyiv and ensure all expenses are according to budget and meet the Medair standards about financial management, including accountability and good governance
Communication and Coordination
- Develop and maintain appropriate, regular, transparent, and supportive communication structures with the broader Medair team and other relevant stakeholders (e.g., beneficiaries, community leaders, local and national government officials, UN agencies and other NGOs), to ensure good cooperation and partnerships.
- Participate in Protection, MHPSS TWG, and other coordination or working group meetings as appropriate and as assigned by the MHPSS PM, as well as in Medair internal trainings representing Medair and feeding back to the MHPSS PM on relevant issues.
Logistics
- Liaise, as necessary, with the logistics and finance staff to ensure items are procured, transported, stored, managed and accounted for correctly.
Quality Management
- Promote and use the Medair operating procedures, ensuring that all standardised formats are used, and guidelines are followed.
- Ensure MHPSS projects are implemented in line with donor proposals and requirements and in accordance with Medair, donor, country and international standards i.e. Sphere, CHS and IASC guidelines.
- Conduct regular field visits to assess quality of activities and to meet with and coordinate with local authorities and organisations.
Team Spiritual Life
- Reflect the values of Medair with team members, local staff, beneficiaries, and external contacts.
- Work, live, and pray together in our Christian faith- based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayer, and words of encouragement.
- Encouraged to join and contribute to Medair’s international prayer network.
Qualifications
- Degree in Psychology, Psychiatric Nursing, Social Work, Public Health or Global Mental Health
- 2 years’ post-qualification professional experience
- Strong working knowledge of English (spoken and written).
Experience
- At least 3 years’ experience in managing programmes in international public health work, with at least 1 year in humanitarian emergency context. At least 1-year management experience.
- Familiar with Microsoft Office programs, in particular Word, Excel, Outlook and PowerPoint. Desire to learn.
- Passionate about mental health and protection. Passionate about working with IDPs.
- Team-player with good inter-personal skills. Willingness to support others and to share workload.
- Aptitude for community mobilisation and capacity-building.
- Experience in training / mentoring / coaching staff. Self-motivated.
- Capacity to work under pressure and manage personal stress levels. Creative, open-minded, flexible, self-learner.
- Ability and willingness to manage project implementation.
- Good numerical, report writing and administration skills. Problem solving ability.
- Experience in the design, monitoring of implementation and evaluation of programmes.
- Able to cope with basic living conditions in the field.
- Knowledge and experience of (primary) mental health care principles and management.
- Able to prioritise clearly and oversee multiple tasks. Able to take the initiative in project decisions.
- Able to enforce procedures. Able to set clear objectives for staff and to delegate.
- Committed to consultative and servant minded leadership.
- Experience in the design, monitoring of implementation and evaluation of public health programmes
- Computer literate with strong working knowledge of Microsoft Excel, Word, Outlook and PowerPoint.
- Knowledge of humanitarian principles, Sphere and CHS Standards.
- Good report and proposal writing skills. Good negotiation skills. Excellent communication skills.
How to apply
Please ensure you are fully aware of the:
a) Medair organizational values
b) Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair’s accountability policies and best practices.
c) Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).
Application Process
To apply, go to this vacancy on our Medair Page.
Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
RAIN RESCUE - Our Charity
We are a ‘small but amazing charity; on a mission to make life better for pets in crisis in and around South Yorkshire.
Our pets are having a really difficult time as many are being left homeless having been neglected for some time. As these animals come into our care, we have our work cut out for us, helping to bring them back and ready for the world of finding their new matched home.
FUNDRAISING and COMMS - Our Team
We are an active team, who are all passionate about helping pets and the amazing work we do helping both the owners who need to rehome their pets, but also those welcoming a new pet into their lives. We strive to ensure that our charity gets all of the funding it needs to continue to help those homeless and most in need pets.
RAIN RESCUE and You
We are seeking a passionate Fundraising Manager, bringing a wealth of experience from a wide range of income sources covering Grants and Trusts and Individual Giving and being skilled in both marketing and comms.
You will be instrumental in creating a fundraising strategy resulting in a diverse and sustainable income portfolio. With an appetite to innovate and drive continuous improvement.
You will be responsible for developing and delivering a programme of initiatives to maximise income when the strategy shows the time is right, building a small but ambitious team.
ROLE SPECIFICS
1. OVERVIEW
Reports to the Chief Executive
Direct Reports Social Media Assistant p/t
- Develop and deliver a programme of initiatives to maximise income including trusts & grants, one-off and regular giving, legacies and in-memory giving.
- Monitor and evaluate donor recruitment and journey strategies, ensuring the best possible experience for donors, maximising donor loyalty and value and testing new channels as appropriate.
- Review campaign results, analysis and research across the UK market, identifying strengths, opportunities and trends that can feed into strategic plans using the Donorfy CRM.
- Be engaging with the team to bring awareness of how each can play their part in engaging our supporters.
2. SPECIFIC RESPONSIBILITIES
Management of People and Projects
Develop and deliver a programme of initiatives to maximise income including trusts & grants, one-off and regular giving, legacies and in-memory giving whilst providing leadership to the social media assistant (p/t) to create a high-performing team that is ambitious, results-driven and donor-centric.
Individual Giving and Sponsorship
Develop, implement and manage fundraising programmes in individual giving to maximise returns from the existing donor base and new donors.
- Encourage loyalty from adopters and maximise our warm donors to keep the relationship alive and they are aware of how much their support means to Rain.
- Develop off and online mail campaigns from concept through to mailing, being part of the copy creation process, ensuring GDPR compliance and ROI.
- Maximise new digital channels to reflect campaigns including website to maximise message reach and income.
- Engage pet adopters and those people we have helped by taking a pet into care, to give a one-off or sign up for monthly giving to generate regular income.
- Develop and implement a stewardship programme including regular newsletters, mailings and online activity.
- Develop opportunities for pet or pen sponsorship from both individuals and corporate partnerships.
- Encourage accompanied visits to the rescue centre site to welcome and keep gifts in wills, high donors, regular giving, Corporate sponsorship and Kennel and Cat Pen sponsorship.
- Work collaboratively across teams to help generate leads for corporate, challenge events and major donors.
- Audit the donor gifts on the CRM system and ensure timely acknowledgements are given.
- Incorporate and implement a legacy fundraising programme, promoting legacies. Manage supporter engagement events throughout the year, and the annual launch of Will Month.
- Stimulate, encourage and support fundraising activities carried out by individuals community organisations and corporations.
- Identify opportunities to raise awareness of Rain Rescue including networking events, working proactively with the media and acting as an ambassador for the charity.
Planning, Monitoring, Analysis and Evaluation
Prepare phased budgets and forecasts in line with activity plans and progress to focus on return on investment (ROI).
Grants & Trusts
Develop a pipeline of charitable trusts and foundations that could support a range of low and high-value projects, and activities across the full breadth of our work including core costs.
- Develop a Capital appeal for a high-value project for site ownership.
- Ensure a strong pipeline of prospects is maintained by tracking and planning applications. Preparing an agreed number of medium-large high-quality funding bids, in line with the requirements of potential funders.
This job description summarises the main duties and responsibilities of the post; the post holder may be required to undertake other duties of a similar level and responsibility, as required.
3. RAIN RESCUE Are we your perfect fit?
Our income is how we can help more pets. Without it, there would be no Rain and no Rescue. We can talk all day long about our candidate qualities on our shopping list but what we want is someone who brings:
- A minimum of 3 years experience in a charity fundraising role generating income from a variety of revenue streams primarily Grants and Trusts, Individual Giving and donor journey, PR, Marketing and CommsIs results-driven with an appetite to innovate
- Skills using a CRM donor management system in a fundraising role
- Experience in managing staff
- Has a proven track record of developing and implementing a successful fundraising strategy and plan.
- Proven ability to develop excellent relationships with funders and donors.
Note:- The roles and responsibilities defined within this document should be read in conjunction with the contract of employment for the person defined within this role. The particulars in this document do not affect the Terms and Conditions of Employment.
Please explain how your skills meet our needs, we are waiting to hear from you soon.
The client requests no contact from agencies or media sales.
Are you looking for a new role as a Philanthropy Lead? Are you passionate about improving the lives of children and young people with cancer? Charity People are delighted to be partnering with Young Lives vs Cancer to find their new Philanthropy Lead.
Philanthropy Lead
£45,475 - £48,066
4 Direct reports
Full-time but open to compressed hours or part-time
Hybrid based in London or Bristol
Benefits: 27 days leave plus Bank Holidays, Plus option to buy or sell up to 2 weeks, Wellbeing and Development day once a quarter, enhanced pension, employee assistant programme, 2 volunteering days, bike-to-work scheme.
About the charity
When a child or young person is diagnosed with cancer, their whole world (and their family's) can feel like it's falling apart. Their anxieties are deep. Their education, mental health and social lives suffer. Their futures feel very uncertain. Young Lives vs Cancer is the only charity in the UK with specialist social workers dedicated to providing tailored psychosocial support to children and young people with cancer, and their families. They stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time.
About the Role
As part of the Income Generation team, you'll be responsible for delivering the philanthropy strategy and building strong relationships with high-value donors and grant-making organisations.
Your role will be to engage potential and existing supporters, understand their motivations, and secure five and six-figure donations to support our mission. You will also build donor pathways and provide exemplary stewardship to build long-lasting relationships with donors. As an expert in philanthropy, you'll have a high level of autonomy and will need to use your initiative to develop and drive forward opportunities.
About you
You are an experienced philanthropy fundraiser with excellent communication skills and a proven track record of securing significant grants. You'll be managing an established trusts programme and leading on developing the philanthropy programme. You'll work with colleagues across the team to identify opportunities for growth within the existing portfolio of corporate partnerships, major donors, events, and trusts. You'll also be up to date with key market trends, activities, and changes in the sector.
To excel in this role, you'll need to have exceptional written skills and the ability to absorb complex information and translate it into clear, logical, and appropriate communications. You'll also have excellent verbal and communication skills.
As a Philanthropy Lead, you'll have a high level of influence and negotiation skills, with a strong understanding of the needs of all high-value audiences. You'll be able to work as part of a team, collaborating with peers, managers, and executives.
If you're an ambitious and strategic self-starter with a passion for making a difference, we want to hear from you. Please send your CV to Katharine at Charity People and we will arrange a call.
The role is interviewing on a rolling basis so please get in touch soon if you are interested.
CASS+ is now seeking to appoint a new CEO who will lead on the development and delivery of the CASS+ strategy.
Our vision is for advice and support to be available in every court across the UK. As a result, the successful candidate will take us into a new period of growth.
People often arrive at court alone, feeling powerless, trapped and terrified. We are free and independent of the system. We sit down and listen. We build trust and use our knowledge and connections to find solutions to complicated situations. We guide people towards positive change and stay by their side for as long as they want us by their side.
Reducing the risk of re-offending
This is how we can reduce the risk of re-offending and improve the lives of people experiencing the Justice System.
You will be leading a dedicated, passionate and knowledgeable team of staff, placements, interns and volunteers focussed on tailored solutions for people facing many disadvantages.
Tim Auburn, Chair of the Trustees, commented:
I am pleased to announce the start of our search for the next CEO at CASS+. This is an extremely rewarding role, leading a team of people who are passionate about giving anyone going through the Justice System another chance.
I am proud to be Chair of this charity which has so much to offer the justice sector.
If you share our values and have the passion, talent and experience, we would love to hear from you.
Do you embody these values?
Humanity first
People are not numbers. We combine empathy, compassion and knowledge to guide each person towards a positive future.
Supportive
We actively listen so that each person gets tailored support at court and into life beyond.
Creative problem-solving
We use our extensive networks and experience of the Justice System to work with others to find solutions.
Helpful
We’re ready and willing to help anyone. We can stay by their side for as long as they want us.
Determined
We never give up. We advocate for people and encourage them to find their own voice.
Growing charity
CASS+ has over 18 years’ experience focussing on social inequalities. We have 11 staff at five sites in five courts, around 21 volunteers, and, each year, we serve over 800 people through the Justice System and into life beyond.
If you share our vision and values and believe in giving people a future, we would love to hear from you.
Application Instructions
To be considered for this position, it is essential that all applicants submit both a CV and a comprehensive two-page letter of application. This letter is a vital component of your application and should reflect your passion, qualifications, and suitability for the role, for more information please refer to the supporting documents.
To be considered for this position, it is essential that all applicants submit both a CV and a comprehensive two-page letter of application. This letter is a vital component of your application and should reflect your passion, qualifications, and suitability for the role.**
**Application Details:**
- **Deadline for Applications:** Midnight on Sunday, 21st April.
- **Interview Dates:** Scheduled between 7th and 10th May.
- **Start Date:** Ideally, July 2024.
We look forward to receiving your detailed applications and learning more about your unique contributions to our team.
Hybrid Working with 1-2 days per week at St Giles Head Office (Camberwell - SE5 8JB)
Ref SEFO-242
Are you a proactive, highly motivated and passionate individual with at least one year’s experience in a charity fundraising role and an expert knowledge of the fundraising landscape? Would you thrive as part of a growing charity where you can use your skills and experience in fundraising to help support even more people to turn their pasts into better futures?
If so, join St Giles Trust as a Senior Fundraising Officer where, as an integral part of the Fundraising and Communications team, you will play a key role in contributing to the development and success of our new Fundraising strategy.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
We have launched an ambitious new income generation strategy for 2023-2026 focused on 1) diversifying our income generation model and 2) increasing growth of voluntary income by 15% through restricted and unrestricted funding streams. This key role is essential to us realising this ambition with a focus on raising unrestricted income from a variety of income sources such as Trusts & Foundations, Fundraising Appeals, Challenge Events, Fundraising Events and Individual Giving.
About this exciting opportunity
Our successful candidate will develop and design high-quality applications, presentations, and pitches to secure multi-year unrestricted gifts from key supporters including Trusts, Foundations & Major Donors that support St Giles’ values & ethos. You will provide excellent stewardship to existing donors, including writing reports, arranging, planning and hosting visits for key stakeholders, and providing support to the Head of Voluntary Fundraising & Executive Director of Fundraising with reports, due diligence procedures and applications.
We will rely on you to work collaboratively to identify, plan and deliver local and national fundraising appeals, provide excellent stewardship to individual donors through the creation and implementation of quality donor journeys, and maintain promote, and diversify a small portfolio of challenge events our supporters can take part in. Providing line management, supervision and coaching to a Fundraising Assistant is also a key element of this role, as are contributing to refining processes and record-keeping to ensure that we are utilising database and systems to their maximum potential and contributing to the implementation of the income generation strategy.
What we are looking for
- Proven record of winning and/or managing a portfolio of grants, or relevant experience/transferable skills.
- Experience working with a CRM or fundraising database, preferably ETapestry.
- Experience of building supporter journeys for various audiences.
- Ability to think strategically and creatively to develop innovative ideas to help us stand out to our existing and new donors.
- Advanced IT skills – Word, Excel, Teams and PowerPoint (essential) Canva.
- Excellent interpersonal, relationship-building and communication skills, verbal and written, with the ability to write compelling and informative copy for reports, applications and external communications.
Please note this role requires a Standard DBS Check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please visit our website via the apply button.
Applications are being reviewed on a weekly rolling basis so please apply at your earliest convenience. We will review applications on a Friday and notify any shortlisted candidates of being invited to interview on the Monday of the following week. Therefore, we encourage you to submit your application by Thursday at 23:59 for it to be considered in the following week.
Are you looking for a new role as a Philanthropy Lead? Are you passionate about improving the lives of children and young people with cancer? Charity People are delighted to be partnering with Young Lives vs Cancer to find their new Philanthropy Lead.
Senior Philanthropy Fundraiser
Full-time, part-time and condensed hours to be considered
Hybrid based in London or Bristol
Salary: £34,836 to £36,677
Benefits: 27 days leave plus bank holiday, enhanced pension, Well-being and development days, employee assistant programme, 2 volunteering days, bike-to-work scheme.
About the charity
When a child or young person is diagnosed with cancer, their whole world (and their family's) can feel like it's falling apart. Their anxieties are deep. Their education, mental health and social lives suffer. Their futures feel very uncertain. Young Lives vs Cancer is the only charity in the UK with specialist social workers dedicated to providing tailored psychosocial support to children and young people with cancer, and their families. They stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time.
About the Role
We have an exciting opportunity for an experienced Major Gifts Fundraiser to join our team. As the successful candidate, you will be responsible for securing six-figure major gifts from individuals in a charity environment to meet ambitious targets. Your primary role will be to manage and develop relationships with wealthy and/or influential individuals and senior volunteers, inspiring and motivating them to meet objectives as per their solicitation plans. Additionally, you will manage and inspire the Philanthropy Executive and support them in executing donor cultivation events. This role is all about strengthening the already existing relationships and using already established contacts to tap into new potential donors.
You will be able to write successful, inspiring, emotive, and detailed six-figure proposals, tailored to a major donor audience. Moreover, you will support the creation of a major donor development board or committee and work towards creating a better stewardship journey for supporters. We are looking for someone who is passionate about making a difference and can bring their expertise to help us achieve our goals.
About you
You are an experienced Philanthropy Fundraiser with excellent communication skills and a proven track record of securing significant grants, or you should be able to demonstrate transferable skills. The ideal candidate will have a proven track record of successfully soliciting donations and supporting senior volunteers and trustees to do so. You should be persuasive and credible with all audiences, including those at the highest level, both internally and externally. You should also have the ability to disseminate and present complex information clearly and compellingly.
You should also be able to work effectively under pressure and to prioritise workload. We are looking for someone who is creative in their thinking and who can apply problem-solving techniques when met with complex situations. A team player with strong cross-team working, influencing, and negotiation skills is essential.
If you're an ambitious and goal-orientated individual with a passion for building high-value relationships with individuals, we want to hear from you. The application process is CV and Supporting Statement. In the first instance, please send your updated CV to Tanya at Charity People for more information or contact Tanya for an informal confidential chat about the role and to hear more about the next steps. The role is interviewing on a rolling basis so please get in touch soon if you are interested.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We have an exciting opportunity for a Head of Retail to join Essex & Herts Air Ambulance (EHAAT).
- Permanent
- £45,000 pa
- 37.5 hours/ 5 days a week
- The role will be based at Stevenage with hybrid coverage throughout Essex & Hertfordshire
You’ll be working in a fast-paced, positive environment, amongst both crew and charity teams, where looking after our people’s wellbeing is a top priority. Our Employee Assistance Programme (EAP) supports all our team and their direct family with focused support on financial, mental and physical wellbeing.
We offer a pension scheme with an employer contribution up to 8%. Pension scheme members also benefit from an annual pensions review, life insurance and access to a virtual GP service 24/7.
In addition, you will receive 24 days annual leave plus bank holidays, free car parking, and eligibility to join Blue Light Card which provides members with thousands of discounts online and on the high street.
ABOUT THE ROLE
The purpose of this role is to maximise the income and profit sustainability of a multi-site and multi format retail business through the effective management of people, resources and budgets. The role will contribute to the development on the strategic direction and the future expansion of EHAAT’s retail operation, and to empower and engage the retail team through positive and clear leadership.
This is an important role in enabling the Retail Team to focus raising funds to support our life-saving service to the people of Essex and Hertfordshire.
SPECIFIC DUTIES AND RESPONSIBILITIES
- Work closely with the Associate Retail Commercial Director to provide expertise, leadership, vision and guidance, to drive forward the strategic direction of the retail operation and deliver outstanding performance in all aspects of charity retail.
- Develop, implement and manage the necessary practices, systems, and controls to ensure the operational, financial and administrative compliance necessary to deliver an efficient retail operation.
- Lead on the expansion of the existing shop portfolio including: sourcing, costing & planning of new shops including shop-fitting, staff recruitment & opening. Working with the Associate Retail Commercial Director and Governance Manager on lease negotiations and securing lease completions.
- To grow and develop the Ecommerce division supporting both the Ecommerce Manager and Donation Centre Manager in online innovation and expansion.
- Work closely with the Volunteer Manager to create a culture of volunteer empowerment and development focusing on volunteer recruitment, management and retention throughout the retail department.
- Work closely with the Associate Retail Commercial Director to build productive relationships across EHAAT to ensure that the retail team are part of the wider charity team, and are able to advocate for the charity with customers and other supporters.
- Work with the Fundraising Team to embed shared fundraising and retail incentives to drive new income streams and open opportunities for both departments.
- Work with the marketing team and other key retail staff to further develop the customer experience, ensuring the interior design and quality is in keeping with the required profile. Ensure that shop managers adhere to brand guidelines and that messaging in relation to the work of the charity is visible and impactful.
- Represent EHAAT in the community and public domain as appropriate. Ensuring that relationships in the community are managed in a way that achieves the best outcome for all parties.
- Maintain an up to date knowledge of the charity retail market and the activities of other local charitable organisations to identify market gaps and new opportunities.
- Develop and maintain strong relations with external retail volunteer support and chair quarterly retail working groups meetings.
- Lead a diverse retail division for EHAAT ensuring that a culture of inclusiveness is promoted throughout the department
Operational Responsibilities
- Lead, support and motivate the retail team, managing performance or conduct issues as required – this includes direct line management of the Area Manager, Ecommerce Manager and Donation Centre Manager with whom you will be expected to conduct regular documented 1:1s.
- Ensure that timely and appropriate communication and feedback mechanisms are in place for your team and volunteers, engaging, and encouraging contribution. Ensure the wider charity is kept up to date with relevant retail activity through team meetings charity team events.
- Work with the Associate Retail Commercial Director to plan, set and manage the annual retail operating budget, reforecast quarterly as appropriate and take steps to address underperformance.
- Monitor and evaluate the commercial performance of each shop and Ecommerce division, maximise profit across the portfolio and report to the Associate Retail Commercial Director monthly about the continued viability of each.
- Deal with all property matters in respect of their on-going management, maintaining and updating the existing property database of leases and subleases. To be across all expiry dates, break notices, rent reviews and other relevant matters with all retail leases.
- Take overall responsibility for the Donation Centre through supporting the Donation Centre Manager to ensure the development of excellent warehouse, sorting and transport operations in order to maintain sufficient stock available for all shops and ecommerce.
- Work closely with the Head of Workplace and workplace team to ensure all retail operations are compliant with health and safety policies and standards. Ensure a robust and efficient process is maintained for all workplace reported concerns or incidents and are addressed in a timely manner.
- Ensure all investigations into reported accidents, incidents and near misses are carried out without delay and appropriate action is taken to prevent a reoccurrence by either immediately remedying the defect or implementing control measures to prevent the situation from deteriorating or reoccurring.
- Implement a structured approach to using data in the analysis of sales.
- Lead an excellent customer service ethic across the business ensuring this is monitored through initiatives such as mystery shopping.
- Ensure that Gift Aid procedures, processes and claims are completed within the agreed time frames.
- Develop an online retail shop via the EHAAT website to offer pre-loved goods. Set operational structure and budgetary targets.
- Develop and control EHAAT’s charity merchandise from design through to purchase. Working with external suppliers to produce a range of sellable and profitable goods that develops the charities community awareness.
- Undertake any other tasks, duties or responsibilities as requested by your line manager or other senior manager, including the Board of Trustees and Chief Executive.
- Work closely with the People Director and People Team to ensure all people matters are managed in line with EHAAT’s policies and procedures.
EHAAT is a charity which provides vital life-saving care to critically ill and injured patients across Essex, Hertfordshire and the surrounding areas.
The client requests no contact from agencies or media sales.
Contract Type: Permanent
Hours: Full time, 35 hours per week. Some out of office hours work will be required.
Salary: £25,970 per annum
Benefits: 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service, Company pension contribution, Life insurance (3 x salary), Employee Assistance Programme (EAP) including 24/7 support helpline, Interest-free Season Ticket Loan, Additional maternity pay and leave, Additional paternity pay, Additional sick pay.
ABOUT US
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat.
We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year.
Missing People is an independent charity that relies on donations.
ABOUT THE ROLE
You will play an integral role in planning and delivering our flagship annual Night of Light Gala, working closely with our Event Lead and the rest of the Philanthropy Team on this dazzling event. Our Gala raised approximately £300K of vital funds in 2023. You will work with some amazing suppliers, high profile people, volunteers and supporters on this, and other events. You will get to support third-party events, including Golf Days and challenges, and special events like our 8-Hour cycle challenge round Brands Hatch for 20 teams of four in September, as well as any new events for our philanthropists to deliver vital income, and inspire our supporters to grow and repeat their events, each year.
You will also provide essential research and administration support to help prospect and steward incredible high-level supporters and our Fundraising Board of volunteers.
ABOUT YOU
Do you want to use your experience in Events and your organisational skills to ensure Missing People’s events and challenges delight participants and raise vital funds for the charity?
You will be highly organised with the ability to prioritise as you will be working on several projects concurrently. You will be responsible for reaching out to some of our most important supporters and will be confident in communicating with a diverse people such as executives, high net worth individuals and people affected by the issue of missing.
You will have experience of:
• Planning and delivering events.
• Writing impactful communications such as letters, emails, or newsletters
• Strong administration
You will also have:
• Strong organisational and time management skills
• Outstanding communication skills suited to diverse audiences such as executives, high net worth individuals and community leaders.
• A commitment to Missing People’s values and aims.
WORKING FOR MISSING PEOPLE
Would you like to work for a welcoming, caring organisation which really makes a difference to vulnerable people throughout the UK?
Missing People is a friendly and supportive place to work. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here.
You will find plenty of scope for personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. We offer a range of enhanced family friendly benefits.
FIND OUT MORE AND APPLY
If you want to be a lifeline when someone goes missing, click apply to read the full job description, a letter from the Major Donor Managers and information about the charity's fantastic achievements in 2023. We look forward to receiving your application.
Please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role.
Closing Date: 23:59 on 4th April 2024. We reserve the right to close this vacancy before this date if we receive a high number of applications and encourage you to apply as soon as possible.
Interviews: 10th April 2024
You may also have experience in the following: Events Coordinator, Hospitality, Events Co-ordinator, Conference Manager, Events Assistant, PR, Public Relations, Events Manager, Sales, Business Development Events Organiser, Events Assistant, Events Manager, Events Administrator, Marketing Assistant, Marketing Administrator, Events Management, Funding Coordination Officer, Fundraising Coordinator, Charities, Not for Profit, Fundraiser, Donor Management, Regional Fundraising, Third Sector, Charity Funding, etc
REF-212 576
We are looking for a Legacy and In Memory Lead for an incredible hospice, to be responsible for managing the implementation of the legacy (gifts in Wills) and in memory strategies and developing annual delivery plans.
This is a Hybrid role with 4 days a week in the Essex office.
The Charity
A passionate and collaborative hospice, dedicated to working in partnership with the community and committed to providing high quality, safe and supportive specialist palliative care services.
You will be joining an organisation known for its supportive and inclusive working culture, offering fantastic benefits including generous annual leave entitlement which increases with length of service and a commitment to supporting staff in achieving a work-life balance.
The Role
Lead the delivery of planned activities and promotion of legacy and in memory fundraising products to achieve budget net income and grow the active support base.
Project manage all elements required to deliver planned activities.
Work closely with the Marketing team to develop on and offline marketing materials for legacy and in memory fundraising activities.
Support with line management of the Supporter Care Assistant where necessary.
The Candidate
Significant demonstrable and relevant experience of in memory and/or legacy fundraising.
Experience of developing and promoting in memory and/or legacy fundraising products.
Experience of using a variety of on- and offline channels to deliver successful marketing campaigns to acquire and develop donors / customers.
Experience of managing income and expenditure budgets.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Samaritans is a charity providing a safe place for people to talk, round the clock, every single day of the year. They are dedicated to reducing feelings of isolation and disconnection that can lead to suicide.
There are 201 Samaritans branches located across the UK and Ireland. People can get in touch by phone, email, letter or by visiting a branch. Volunteers also do outreach work, for example, at festivals, prisons, hospitals and schools. During 2021, around 22,000 people volunteered their time for Samaritans.
- Almost 20,000 trained listening volunteers responded to calls for help.
- Around 2,500 volunteers supported the running of more than 200 branches and locations across the UK and Ireland.
- Over 1,300 people in prison volunteered as trained Listeners.
As a vital part of the Trust and Statutory fundraising team, the Stratutory Manager will report to the Head of Trusts and Statutory and work closely with project teams across the organisation, including senior operational leads and the Communications and Campaigns Team. With a strong ability to work strategically and collaboratively across departments, the prison estate and statutory agencies, the role has responsibility for co-ordination of operational and financial information for key strategy programmes, identifying statutory funding opportunities and ensuring timely, high-quality reporting.
As Statutory Manager, you will:
- Research and develop statutory funding sources at 5- and 6-figure level, identifying funders and scoping out funding opportunities, supporting a team income target of c£4.5m.
- Be responsible for applications, reports, relationships and stewardship communications with Statutory funders, including DHSC, and prison funders
- Proactively pull together application materials, wording, project outlines and budgets to create a compelling case for support against key programmes, projects or themes in line with likely statutory funding opportunities
- Engage and liaise with key stakeholders across the organisation, securing relevant sign off for timely submission of bids
Ideal skills and experience:
- Experience of statutory fundraising from government or lottery sources at 4- or 5-figure level
- Strong organisational skills and ability to manage a portfolio of applications and funding relationships, developing strong cultivation, stewardship and engagement opportunities to grow partnerships with funders
- Build and maintain a personal and organisational profile with external stakeholders within relevant government departments
- Support Samaritans’ vision and values
Benefits include:
- Family-friendly policies
- 28 days annual leave inclusive of wellbeing days
- Matched pension contribution up to 5%
- Samaritans are a flexible organisation, and embrace hybrid working
Department - Finance
Reports to - Head of Finance
Reports to you - None, but matrix management relationship with 2/3 Finance colleagues
Hours of work - 37.5 hours a week over five days
Base -Hybrid working for the foreseeable future with regular attendance to the office at least 2 -3 days a week at our office in Hampstead North London
Our vision
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 10,000 staff of the RFL and their 1.6 million patients across Barnet, Chase Farm and Royal Free hospitals and more than 30 NHS services.
What we do
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care. Our volunteering, support hub, and complementary therapy teams enhance the hospital journey for all patients – whether they live locally, or come from further away to access the trust’s specialist services. Our support of the RFL workforce enables staff to perform at their very best. Spanning individual professional development and training through to organisation-wide interventions, our initiatives bolster employee resilience and mental health so staff can achieve the best outcomes for patients. We fund ground-breaking research with the potential to change people’s lives, whether it’s through our grant programmes, commissioned research or delivering major capital funding appeals.
Our approach
We are a solution-focused strategic partner to the RFL, helping our hospitals to go further and faster than the NHS could do alone. We believe funding decisions should be made based on strategic priority and impact, with a strong focus on co-production.
The Royal Free Charity (the Charity) invests in:
- Enhanced support for patients
- Vital support for our staff
- Ground-breaking research and innovation
- Cutting-edge medical equipment
The generosity of our donors, fundraisers and volunteers enables us to do this.
The charity, which employs about over 80 FTEs, is working towards becoming an employer of choice.
Finance Business Partner (Corporate Services)
Job Purpose
- To be the lead accountant within the finance function supporting our corporate activities, including HR, Comms, Finance and Property & Operations
- To lead our annual budget setting process and annual refresh of our Five Year Plan
Remit
Finance Business Partnering support for HR, Comms & Finance
- Be the primary point of contact between finance and heads of department
- Support budget holders in managing their budgets, advising and upskilling them where necessary
- Challenge budget holders in the event of variances to budget
- Respond to queries from the business, acting as the ‘face of finance’, and escalating where necessary
- Working with budget holders and finance staff to ensure that management accounts are accurate and accompanied by a strategically useful narrative
- Support continuous improvement of productivity and efficiency
Finance Business Partnering support for Property & Operations
- Lead finance relationship with outsourced service providers (utilities, facilities management, service charge management)
- Lead finance relationship with tenants
- Manage all BAU estates related budgets
- Manage VAT treatment of estates costs
- Advise on strategic estates options to maximise the financial and social returns on our investments
Cash and investments
- Monitor and report on the performance of our investment portfolio
- Working with colleagues to maximise returns on our cash balances while ensuring that we have sufficient liquidity to meet our expenditure needs
Annual and five-year budget setting process
- Own the annual charity budget setting process in collaboration with the FD/Head of Finance
- In parallel, refresh the charity’s five year financial plan
Management
- Matrix management relationship with accounts payable officer and assistant financial accountant
- Approval of journals and invoices for posting
- Work as team member of the Finance department
- Take part in cross-directorate corporate projects and working groups
- Deputise for the Head of Finance and FD for own areas of responsibility
Key Relationships
- CEO
- Director of Finance
- Budget Holders
- Trustees
- Tenants (UCL, NHS Trust)
- Suppliers
- Investment managers
Person Specification
Qualifications, Experience, Skills & Knowledge:
- Experience as a Finance Business Partner or similar role (essential)
- CCAB qualified (desirable)
- Excellent IT skills, including a thorough knowledge of MS Office (Word, Excel and PowerPoint) and databases (essential)
- The ability to manage and juggle a large workload whilst maintaining an excellent service level to internal & external stakeholders (essential)
Communication:
- To have excellent communication skills both verbally and written
Managing Own Performance & Development:
- Strong commitment to growing own knowledge and skills
- Can-do attitude to problem solving and unfamiliar challenges
- Strong drive to take responsibility for own work
Other requirements - we expect you to:-
- To have a good understanding of Equality, Diversity and Inclusion.
- Take time for personal development, contributing learning and ideas to the wider team.
- Able to deal with sensitive information in a confidential and professional manner
- To work unsupervised
- To work to tight deadlines and deliver results
- To have a positive professional work attitude
- Be highly motivated and able to take the initiative
- Be enthusiastic and passionate for the Charity / Hospital environment
- To have a strong affinity with the NHS and philanthropic values
- To have attention to detail
- To support your team and your other colleagues
- Attend meetings and training as required
- Be flexible and respond to the needs of services
- Attend supervision on a regular basis with the line manager
- To treat everyone equally, regardless of sex, age, disability, gender reassignment, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic
- Read and adhere to the Charity policies, including the dress code, and all relevant legislation and ensure that any team members who report to you do the same
- Be aware of and have a good understanding of Health and Safety at Work and the Fire Procedure and understand the correct action to be taken in the event of a fire
- Work toward the charity’s vision and mission, and act in line with its values of dedication, innovation, partnership, energy and respect.
- To undertake any additional relevant duties as required
This job description is not exhaustive, and the role will include other tasks and responsibilities commensurate with the post and subject to change to meet legislative requirements.
The recruitment process
To apply for this post, please send the following:
- CV (please include your last employer and dates of employment)
- Cover letter addressing how you meet the criteria set out in the job description and person specification,
Please note, that applications submitted without a cover letter will not be considered for this role.
Closing date for application: Monday 15 April 2024, 12 noon.
Interview date: w/c Monday 22 April 2024
Applications will be assessed in order of receipt and interviews may occur at any stage after applications are received.
You must be eligible to work in the UK
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. If you require any reasonable adjustments at any stage during this process, please contact us as soon as possible.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join in the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.
Benefits:
Core benefits
- 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).
- A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.
- A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.
- Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.
- A flexible working policy to support our employees’ work/life balance.
Support for your financial wellbeing
As a member of the Royal Free family, you’ll be entitled to benefit from:
- Expert financial advice from our financial partner, the London Credit Union
- Savings on purchases with the Blue Light Card
- Our Death in Service benefit
Support for your health and wellbeing
- Gym, pool and classes at our Rec Club in Hampstead
- Secure bicycle parking and shower facilities at our Hampstead site
- Running club
- Monthly guided meditation
- Free massage therapy from our complementary therapy team
- Menopause peer support group
- Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.
Should you require more information regarding this post, please contact our office.
The client requests no contact from agencies or media sales.
CAFOD is the official aid agency of the Catholic Church in England and Wales, working with people of all faiths and none around the world. We work in more than 40 countries, with more than 500 local partners, standing side by side with them to end poverty and injustice through practical support, emergency relief and advocacy.
Our strategy enables us to take a proactive and energetic response to many of the challenges facing the development sector. Whether it be supporting local leadership or addressing the increasing number and complexity of crises around the world that require a humanitarian response, CAFOD supports hundreds of local partners making a difference in the lives of hundreds of thousands of people around the world.
Last year this meant 594 grants and programme payments worth £41.8 million across 42 countries. These funds reached 1 million people directly who are vulnerable and excluded, helping them to survive and thrive now and into the future.
Would you like to join a team of people who are dedicated and passionate about tackling poverty around the world and helping to stand alongside people working for justice?
CAFOD is seeking a Director of Finance, IT and Infrastructure to join a strong and collaborative leadership team in bringing inspirational leadership, strategic guidance and skilled service in navigating the opportunities and challenges of the season ahead. You will lead a diverse and committed team who want to ensure our money continues to be used well and makes a real difference.
This role calls for a leader with a strategic mindset and relational approach, who will relish joining our team in a shared endeavour to tackle poverty and build a fairer world. If you are a senior financial leader with qualified accountant credentials, an interest in and aptitude for systems and process improvements, a strong passion and commitment to tackling global poverty issues, are a great team player and an inspiring leader we want to hear from you!
This is a UK-based, hybrid role with a minimum of 40% of your time in the London office.
CAFOD is working with Macaulay Search to make this appointment. Applications should be sent via email following the instructions in the job pack and must be received by 5 pm on 5th April 2024. Your application should be submitted in English and should comprise:
- A cover letter of not more than two pages outlining your relevant experience for the role and including your motivation, mentioning why the work of CAFOD excites you;
- CV, including educational and professional qualifications and a full employment history;
- Daytime, evening and/or mobile telephone numbers (to be used with discretion).
For further details about the role and the application process please follow the application link below.
The client requests no contact from agencies or media sales.