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Top job
Heart Research UK, Leeds City Centre (Hybrid)
£35,000 per year
Seeking a strategic, experienced and data driven CRM Manager oversee the development, implementation, and optimisation of our CRM system.
Posted 1 week ago Apply Now
Top job
Home-Start Westminster, Kensington & Chelsea, Hammersmith & Fulham, London (Hybrid)
£43,172 - £44,797 per year
Lead change where it matters most- Join us as Deputy Manager and help shape brighter futures for children and families
Posted 5 days ago
Top job
Church of England, Westminster (Hybrid)
Up to £75000 per annum
We're looking for a Church Finance Transformation Manager to design and implement new technology-enabled processes within finance
Posted 2 days ago
Balance (Support) CIO, Kingston upon Thames (Hybrid)
£43,179 per year
Are you a commercially astute leader who possess key strengths of creativity, partnership and lateral thinking to your professional approach
Posted 1 day ago
Closing in 6 days
Worldwide Veterinary Service, Remote
£40,000 - £50,000 per year
Worldwide Veterinary Service is searching for an experienced manager to support the growth of our global education programme.
Posted 5 days ago Apply Now
Caring in Bristol, Multiple Locations (Hybrid)
£33,380 - £36,730 per year pro rata
Lead the growth of unrestricted income across individual and major donors as well as overseeing our corporate and community fundraising
Posted 1 day ago
South East London Mind, Multiple Locations (Hybrid)
£32,508 per year (based on a full time salary of £40,635)
Seeking a manager, with significant experience of working within welfare benefits, to oversee SEL Mind's Benefits Service
Posted 2 days ago
Caring in Bristol, Multiple Locations (Hybrid)
£33,380 - £36,730 pro-rata (depending on experience)
Sustain and grow our income from Trusts, Foundations and statutory grants through high-value funder relationships and MEL
Posted 1 day ago
Closing in 3 days
Harris Hill Charity Recruitment Specialists, Remote
£20.32 - 20.32 per hour
Posted 1 week ago Apply Now
Closing tomorrow
Theirworld, London (Hybrid)
£45,000 per year, based on qualifications and experience
Leading global children’s charity seeking a dynamic and technically astute Project Manager to join our Projects team.
Posted 2 weeks ago
WorldSkills UK, London (Hybrid)
£40,000 per year
Join WorldSkills UK as Digital Learning Lead – UX/UI! Shape the future of skills with innovative, user-focused learning design.
Posted 2 days ago
Cambridge Past, Present & Future, Cambridge (On-site)
£35,000 - £40,000 per year FTE
Posted 1 day ago Apply Now
Page 2 of 26
Leeds City Centre, West Yorkshire (Hybrid)
£35,000 per year
Full-time
Permanent

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Job description

Job Description:

This is an exciting opportunity for a strategic, experienced and data driven CRM Manager to join the Projects, Data and Insight team at Heart Research UK and oversee the development, implementation, and optimisation of our Customer Relationship Management activities.

In this new role, you will play a pivotal part in developing the charity’s approach to CRM and database engagement. You will be responsible for segmenting audiences, automating communication flows, and driving supporter and non-supporter engagement, retention, and lifetime value.

Key Responsibilities:

  • CRM Strategy & Execution: Develop and execute CRM strategies to improve supporter and non-supporter engagement, conversion, retention, and loyalty.
  • Platform Management: Alongside the Director of Data, oversee the management and development of the systems which collect and process data, including the CRM database (Beacon) and other fundraising platforms
  • Customer Segmentation: Work closely with the Data Analyst to develop an understanding of supporter behaviours to create effective segmentation strategies for targeted marketing and fundraising efforts.
  • Campaign Management: Plan, launch, and optimise communication campaigns. Ensure consistent messaging and personalisation.
  • Automation: Build and manage automated workflows to onboard new supporters and beneficiaries and deepen and broaden their engagement with the charity.
  • Data Analysis & Reporting: Monitor CRM performance and KPIs; deliver actionable insights and recommendations to stakeholders.
  • Collaboration: Work closely with Marketing, Fundraising, Health Promotion and Education and Research teams to propose and deliver cohesive journeys and experiences.
  • Compliance: Ensure CRM practices comply with data privacy regulations
Application resources
Posted by
Heart Research UK View profile Organisation type Registered Charity Company size 21 - 50

We won't stop until there are no more deaths from heart diseases.

Posted on: 10 September 2025
Closing date: 01 October 2025 at 14:23
Tags: Business Intelligence, CRM, Data Analysis, Database Management, Information Management

The client requests no contact from agencies or media sales.