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Top job
Pets As Therapy, Oxford, Oxfordshire (Hybrid)
circa £38k
Volunteers are at the heart of Pets As Therapy — and so is this role.
Posted today Apply Now
Top job
Greater Manchester Youth Federation, Manchester (On-site)
£20,982 per year
Work alongside professionally qualified youth workers learning the skills and qualities of the youth work profession.
Posted today

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Suffolk Refugee Support, Ipswich, Suffolk (On-site)
£37,454 per year
Posted 3 days ago
Milton Keynes Christian Foundation, Milton Keynes (On-site)
£28,302 per year
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The Faith & Belief Forum, Multiple Locations (On-site)
£40,204 (Band D, Point 3, including London weighting) / £36,501 (Band D, Point 3, elsewhere in the UK)
Leading youth-led interfaith programmes driving climate action, social action, leadership and community impact across England
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Closing in 6 days
TastEd, London (Hybrid)
£32,000 - £35,000 per year
Posted 2 weeks ago
Closing in 4 days
Anna Freud, Remote
£46,789 per annum FTE, plus 6% contributory pension scheme
Ready to make a difference as a bilingual Schools Engagement Trainer? We’d love to hear from you!
Posted 2 days ago
TPP Recruitment, East Anglia, England (On-site)
£27795 per annum
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Closing in 4 days
Legal Action Group, London (Hybrid)
£34,000 - £36,000 per year (pro rata)
Posted 3 weeks ago
Page 2 of 29
Oxford, Oxfordshire (Hybrid)
circa £38k
Full-time
Permanent
Job description

We’re looking for a Volunteer Experience Manager to support our incredible volunteers and their pets, who bring joy and comfort to people across hospitals, care homes, schools and communities nationwide.

What you’ll do

Reporting to the Chief Executive, you’ll:

  • Lead and develop our Volunteer Experience Team, who provide day-to-day phone and email support to our 6,000 volunteers, ensuring volunteers receive outstanding support from first enquiry to retirement
  • Support our network of around 80 Volunteer Area Coordinators, helping them support local PAT volunteers 
  • Deliver our Volunteer Engagement Strategy, making volunteering with PAT easy, rewarding and well‑supported

About you

You’ll bring:

  • Proven experience in volunteer management
  • Great people management
  • Excellent communication and relationship‑building skills.
  • Experience in managing busy, volunteer‑facing services
  • Experience using CRM systems and working with data and KPIs.
  • A hands‑on, friendly leadership style and a genuine commitment to PAT’s mission.

Why join us?

Alongside working with inspiring volunteers and their amazing pets, you’ll enjoy:

  • 28 days annual leave
  • Hybrid working
  • Health cash‑back plan and Employee Assistance Programme
  • Employee discounts and flu vaccination
  • Dog‑friendly office
  • Opportunities to attend events such as Crufts

Pets As Therapy is committed to equality, diversity and inclusion, and we welcome applications from everyone.

Application resources
Organisation
Pets As Therapy View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 23 April 2026
Closing date: 10 May 2026 at 23:30
Tags: Volunteering Management, Customer Service

The client requests no contact from agencies or media sales.