Education and training manager jobs

Established in 1999 SeeSaw Grief Support is an award-winning charity supporting children and young people in Oxfordshire who are bereaved or about to be bereaved. The work supporting children, young people and their families is delivered by a team of clinical staff and volunteers, who work with families in their own homes. Because of this regular travel is involved, often at the end of the school day. We regularly provide support for between 400-500 children and young people each year. 

Our clinical team of 5 practitioners, and 12 volunteers, is supported by our Clinical Data and Volunteer Manager. Due to increasing demand for our service, we are expanding our team and looking for a 6th practitioner to join us, focusing on direct work with bereaved children and young people, and those facing the death of a close family member. We are looking for candidates who have gained experience of working with children and young people in a range of settings. You are a good communicator and skilled at making and sustaining supportive relationships with children and young people to effect change.Our practitioners have a caseload of individual children and their families, and liaise with professionals from schools, health, social care and children and young people’s mental health services, as well as with our team of Volunteer Support Workers. You will be able to work collaboratively and on your own initiative, ideally have a qualification in health care, social work, counselling, psychological services or education; knowledge of therapeutic interventions in grief work would be helpful but not essential as training will be given. 

Men, younger people, and individuals from minoritised communities are underrepresented in our workforce and we are particularly keen to encourage applications from these groups.

If you feel you have the qualities to join our small friendly team doing vital work for children and young people in Oxfordshire, please read the job description and person specification below.

Interviews will be held on 9th June

This is a challenging and rewarding position within a friendly and fast-paced charity, with clear growth amibitions and a determination to make a real impact on the employment prospects of young people with the most barriers to entering work.

You will bring ambition, ideas, clarity and consistency to income generation functions across the organisation. You will lead on bid-writing, as well as relationship building, cultivation and stewardship of local and national grant makers.

You will also help to develop new income streams for the charity, including building and mobilising a network of supporters and donors, to drive individual giving, sponsorship and fundraising activities.

WHAT WE'RE LOOKING FOR

Experience

•A track record (over three years) of securing income from trusts and foundations.

• A track record of securing income through individual giving and fundraising activities.

• Managing the full funding cycle, from prospect research, through to relationship stewardship and reporting.

• Managing a pipeline of multiple funders and donors.

• Managing multiple deadlines and a varied pipeline.

• Use of data and CRM systems to manage and track activity.

• Implementation of digital fundraising campaigns and donor journey tracking (desirable).

• Working within the education, charities and/or the voluntary youth sector (desirable).

Skills

• Exceptionally strong writing skills, with the ability to produce compelling funding applications and funder reports.

• Engaging communication skills, with the ability to adapt language and messaging to different platforms and audiences.

• Excellent numeracy and budget building skills.

• Accuracy and meticulous attention to detail.

• Very strong relationship-building and communication skills.

• Creativity with the ability to make connections between themes and pull together engaging content to feed into fundraising activities.

• Highly organised, with an attention to detail.

• Excellent project management skills.

• Ability to manage multiple priorities under pressure.

Attitude

• Positive and solution focussed.

• Self-assured, with a ‘can-do’ approach and the confidence to bring ideas to the table.

• Thrives in a fast-paced and busy environment.

• Self-motivated and able to work independently.

• Welcomes feedback, with a desire to continuously improve and develop.

• Passionate and enthusiastic about improving young people’s lives.

• A commitment to our organisational values - empowerment, collaboration, reliability, quality, and learning.

WHAT WE OFFER

• £40,891 per annum

• 28 days leave (inc. 3 days between Christmas and New Year)

• 2 volunteering days

• 1 life event day

• Matched pension contributions (up to 6%)

• Flexible working (our core business hours are 10am to 3pm)

• Life insurance (5 x annual salary)

• Canada Life WeCare employee support package

We’re looking for an organised and friendly Training Administrator to join our small, busy Training team.

You’ll play an important role in helping our training programmes run smoothly. This is a great opportunity if you enjoy administration, like working with people, and take pride in keeping things well organised.

About the role

You’ll work closely with other Training Administrators, Course Leaders, and tutors to support the coordination and delivery of our training courses.

We’re looking for someone who is:

• Well organised
• Comfortable working with details and data
• Confident managing several tasks at once
• Happy working both independently and as part of a team

Location

Hybrid working - 2 days per week in our office in Bracknell. The rest of the week working from home (UK‑based).

What you’ll be doing

Some of the responsibilities will include:

• Providing day‑to‑day administrative support to the Training team
• Responding to training enquiries by email or phone
• Managing Training team email inboxes
• Processing course bookings and applications
• Supporting learners using Google Classroom and Coassemble
• Keeping records up to date on the CRM and other systems
• Processing payments and checking invoices
• Preparing and collating training materials

What we’re looking for

Essential

• Experience in an administrative role (training or courses is a bonus, but not required)
• Strong attention to detail and accurate record‑keeping skills
• Good organisational skills and the ability to manage multiple tasks
• Clear and friendly communication skills
• Confidence working independently and as part of a team
• Comfortable using Microsoft Outlook, Word, and Excel

Desirable (but not essential)

• Experience or understanding of dyslexia
• Familiarity with Google Classroom and/or Coassemble

We’re happy to provide support and training where needed.

Please view the job description for full details.

Equal opportunities

We want everyone we work with — as colleagues, volunteers, supporters, or people we support — to feel included and that they belong at the BDA.

We are committed to building a diverse organisation that reflects the communities we serve and to ensuring inclusion in everything we do. Applications are welcome from people of all backgrounds.

Do you enjoy leading people, managing quality training delivery, and working across a diverse geographical region?

TPP Recruitment is supporting a well-established, mission-led organisation to recruit a Training Team Manager to oversee the delivery of high-quality workplace training across a dispersed geographical area.
 
This is a people-focused leadership role where you will manage and develop a team of trainers, ensuring training is delivered to a consistently high standard, on time and in a cost-effective way.

Details
 

• Salary: £27,795 per annum
• Location: East Anglia (Cambridgeshire or Norwich)
  • Full UK driving licence and access to your own vehicle are essential
• Working Pattern: Full time, 35 hours per week
• Working arrangements: Field based with regional travel
• Contract: Full-time, permanent
• Additional benefits:

• Opportunity to lead and develop a large, dispersed training team
• Meaningful work that contributes to public benefit and community outcomes
• Supportive management environment with a strong focus on values and quality
• Professional development and learning opportunities

 
 
About the Organisation

This role supports one of the UK’s leading providers of workplace training. With a mission to save lives and make communities safer, their vision is to empower every person with skills that make a difference. They value their people, offering opportunities for growth, and champion diversity in everything they do.
 
 
About the Role

As Training Team Manager, you will be responsible for the operational leadership of a regional training team, ensuring courses are delivered effectively across multiple locations.
 
You will line manage Lead Trainers, Trainers, Trainees and Apprentices, embedding a strong performance culture while supporting team development. You will also act as a key point of contact for training delivery in your region, working closely with internal teams and external customers to resolve issues and continuously improve services.
 
This role requires regular travel across Cambridgeshire or the Norwich region, therefore a full UK driving licence and access to your own vehicle are essential.
 
 
Key Responsibilities
 

• Line manage and develop a team of trainers, including recruitment, induction, performance management and ongoing development
• Embed a structured performance management culture, including regular one-to-ones, reviews and team meetings
• Ensure the professional delivery of training courses across multiple sites, coordinating logistics, venues, resources and people
• Maintain high standards of quality, health and safety, and compliance across all training activity
• Act as the local management lead for training delivery, resolving issues and supporting customer relationships
• Monitor budgets, contribute to business planning and provide regular performance reports
• Work as part of the wider management team to improve efficiency, quality and customer confidence
• Champion organisational values and contribute positively to the organisation’s mission

 
 
Skills / Experience Required
 

• Experience in a leadership or management role, ideally within training, education or a regulated environment
• Proven ability to manage and motivate a dispersed team
• Experience developing and supporting people to perform at their best
• Strong communication skills with the ability to work effectively with a wide range of stakeholders
• Confidence working independently, managing priorities and solving problems
• Competent IT skills, including Microsoft Office
• Willingness to work flexibly, including travel and occasional unsociable hours

 
 
To Apply

• If you are an experienced people manager with a passion for high-quality training delivery and are comfortable working across a geographically dispersed area, we would love to hear from you!
• Application is by CV only – no covering letter required.

 
 
Deadline for Applications

• Applications will be reviewed on a rolling basis, so early applications are encouraged.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Barnardo's is seeking a qualified teacher to lead and support the delivery of evidence‑based social and emotional learning (SEL) programmes across St Helens, working with Early Years settings, primary and secondary schools, and parents.

A key focus of this role will be the implementation of the PATHS Programme (Promoting Alternative Thinking Strategies), alongside wider SEL approaches. PATHS is a well‑established, evidence‑based programme that supports children and young people to develop essential life skills, including self‑awareness, self‑management, social awareness, relationship skills and responsible decision‑making.

About the role

As Programme Co‑ordinator, you will play a central role in embedding high‑quality SEL practice across a range of educational settings. You will work collaboratively with professionals and families to ensure programmes are delivered with confidence, consistency and impact.

Your role will include:

• Leading and supporting the delivery of SEL programmes across Early Years, primary and secondary school settings
• Providing coaching and ongoing support to staff delivering the programmes
• Modelling effective programme delivery in educational settings
• Designing and delivering training sessions to build staff skills and confidence
• Engaging with parents and carers, supporting them to understand and reinforce social and emotional learning at home
• Building strong, collaborative relationships with schools, settings and partner organisations

You will be part of a UK‑wide Barnardo's team, with access to comprehensive training, resources and peer support to help you excel in the role.

About you

In addition to meeting the criteria outlined in the generic Programme Co‑ordinator Person Specification, applicants must demonstrate the following service‑specific experience and attributes:

Essential:

• A recognised professional teaching qualification
• Experience of working within Early Years, with an understanding of progression into primary and secondary education
• Post‑qualification practice experience in social and emotional learning (SEL)
• A strong working knowledge of the UK Curriculum and its key components
• Experience in a co‑ordination or leadership role, developing collaborative relationships to achieve shared goals
• A full driving licence and access to your own vehicle to travel between settings
  (Driving is an intrinsic part of the role. Applicants unable to drive due to a disability should demonstrate alternative ways of meeting the mobility requirements of the post.)

Desirable:

• Experience of designing and delivering engaging, high‑quality training for professionals, using a range of approaches to meet different learning needs
• Experience of delivering social and emotional learning programmes within primary and/or secondary school settings

Although this contract has a permanent status, please be aware that this post is subject to funding currently to end of July 2027 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31st July 2027.

We are opening a new children's residential home and supported living service, and we are looking for a Registered Manager to lead it. This is a rare opportunity to establish a service from the very beginning — building the team, embedding the culture, and setting the standards that will shape the experience of every child who comes through the door.

If you are an experienced Registered Manager, or a Deputy ready to step up, who genuinely cares about the lives of children with learning disabilities, autism and complex needs — we would love to hear from you.

About Us

Striving For Independence Care Solutions (SFI) is a values-driven provider of care homes, supported living, and domiciliary care services across Brent, Harrow, and the surrounding areas. We are now expanding into children's residential and supported living provision for children and young people with learning disabilities, autism, and complex needs.

Our focus is simple: to deliver high-quality, person-centred care that empowers children and young people to live safe, fulfilling, and meaningful lives. We specialise in supporting individuals transitioning from family homes, hospital settings, assessment and treatment units, and other specialist placements — creating stable, nurturing community environments.

The Opportunity

As Registered Manager, you will:

• Establish and shape a brand new children's home and supported living service

• Lead and develop a high-performing, child-centred team

• Drive quality, compliance, and outcomes for children with complex needs

• Prepare for and lead Ofsted inspections, with the aim of achieving and maintaining Good or Outstanding ratings

• Work closely with senior leadership, with real influence over service development and growth

This is a key leadership appointment with progression potential to Responsible Individual or Operations Manager as the service grows.

What You'll Do

Lead with vision and integrity

• Create a safe, nurturing, and therapeutic home culture

• Be a strong advocate for children and young people

• Empower your team to deliver child-centred, outcome-focused care

• Embed therapeutic approaches such as Positive Behaviour Support and trauma-informed care

Own Ofsted compliance and readiness

• Register with and act as the Ofsted Registered Manager

• Ensure full compliance with the Children's Homes (England) Regulations 2015 and Quality Standards

• Lead and prepare for Ofsted inspections

• Drive continuous improvement to achieve and maintain Good or Outstanding ratings

Champion safeguarding and care excellence

• Lead safeguarding practice and promote a strong safeguarding culture

• Oversee care planning, risk management, and reviews

• Ensure safe medication practices and accurate record keeping

Build, develop, and retain your team

• Recruit, lead, and develop a high-performing staff team

• Conduct supervisions, appraisals, and performance management

• Support staff development including Level 3 and Level 5 pathways

• Build a positive, inclusive, and accountable team culture

Operate the service effectively

• Manage rotas, ensure safe staffing levels, and oversee budgets

• Monitor KPIs, service quality, and outcomes

• Build strong relationships with Local Authorities, Commissioners, families, and professionals

• Participate in the on-call rota (shared across the leadership team)

What You'll Bring

Essential

• Experience as a Registered Manager or Deputy Manager in a children's residential setting

• Level 5 Diploma in Leadership and Management for Residential Childcare (or working towards)

• Strong, current knowledge of Ofsted regulations and Children's Homes legislation

• Proven leadership and team management experience

• Strong safeguarding knowledge and instinct

• Full UK driving licence

Desirable

• Experience supporting children with learning disabilities, autism, and complex needs

• Track record of achieving or maintaining Good/Outstanding Ofsted ratings

• Knowledge of Positive Behaviour Support (PBS) and trauma-informed practice

• Experience of opening or developing a new service

What We Offer

• Salary £35,000 – £40,000 (depending on experience)

• Discretionary performance bonus linked to Ofsted outcomes, occupancy, staff retention, and service quality — taking total package potential to circa £45,000+

• Clear progression path to Responsible Individual or Operations Manager roles

• 28 days annual leave (including bank holidays)

• Ongoing training and funded qualifications

• Supportive senior leadership team and direct access to the Director

• Referral bonus scheme

• The genuine opportunity to build something meaningful from the ground up

Our Values

We are looking for someone who shares our commitment to:

• Quality and continuous improvement

• Compassion and child-centred care

• Dignity and respect

• Trust, teamwork, and accountability

Safeguarding

SFI is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All roles are subject to enhanced DBS checks and safer recruitment processes.

Ready to apply?

Click "Apply Now" to submit your application. Please include a CV with full employment history and a cover letter explaining your interest in this role and what you would bring to a brand new service.

We are reviewing applications on a rolling basis — early applications are encouraged. Interviews will be held during the week commencing 18 May 2026.

Join us in shaping high-quality children's services and making a lasting difference.

PATHS (Promoting Alternative Thinking Strategies) is a well‑established, evidence‑based social and emotional learning (SEL) programme. It supports young children to build core life skills including self‑awareness, self‑management, social awareness, healthy relationships and responsible decision‑making.

About the role

As Programme Co‑ordinator, you will lead the local implementation of PATHS, working collaboratively with preschool teams to embed the programme effectively and confidently into daily practice. Your role will be both hands‑on and strategic, and will include:

• Providing coaching and ongoing support to Early Years settings delivering PATHS
• Modelling high‑quality programme delivery in preschool environments
• Delivering training and guidance to staff to build confidence and consistency
• Developing strong, inclusive relationships with settings to support positive outcomes for children

You'll be part of a supportive UK‑wide Barnardo's PATHS team, with access to full training, resources and peer support to help you succeed and grow in the role.

About you

In addition to meeting the criteria in the generic Programme Co‑ordinator Person Specification, we are looking for candidates who can demonstrate the following service‑specific experience and attributes:

• Essential:

  • A recognised professional teaching qualification
  • Experience of working within Early Years, with an understanding of progression into primary and secondary education
  • Post‑qualification practice experience in social and emotional learning (SEL)
  • A strong working knowledge of the UK Curriculum and its key components
  • Experience in a co‑ordination or leadership role, developing collaborative relationships to achieve shared goals
  • A full driving licence and access to your own vehicle to travel between settings
    (Driving is an intrinsic part of the role. Applicants unable to drive due to a disability should demonstrate alternative ways of meeting the mobility requirements of the post.)

  Desirable:

  • Experience of designing and delivering engaging, high‑quality training for professionals, using a range of approaches to meet different learning needs
  • Experience of delivering social and emotional learning programmes within early years / primary school settings
  • Be a fluent Welsh speaker

Most importantly, this role offers the opportunity to make a real and lasting difference to children, young people and families across Pembrokeshire by strengthening social and emotional wellbeing from a young age.

Although this contract has a permanent status, please be aware that this post is subject to funding currently until end of March 2027 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31st March 2027.teach

Job Description

Job Title: Parent Adviser – SEND

Responsible To: Senior Parent Adviser - SEND

Team Membership: Helpline/IAS- (Information, Advice and Family Support Directorate)

Hours: 28 hours a week (4 days)

Salary:

Scale 26

£ 36,242.00 - FTE

£ 28,993.60 – actual salary including inner London weighting

Contract:

Fixed term  – until 31 March 2027

Location:

Central London – Office N1 7EU.

(Hybrid working, 1 day working in office). Another working day in the office, will be needed during the induction and training period.

Job Purpose:

The post’s primary focus is to provide specialist education advice primarily by telephone and email, to parent carers with disabled children in the UK. The post holder will be working on the Contact national helpline service. Service hours are Monday to Friday 9.30am to 5pm.

Main Duties:

To respond professionally and with empathy to incoming calls, emails, web form and social media enquiries on SEND and related education issues.

To deal effectively with enquiries by offering specialist education advice, information and relevant signposting.

To provide, information and signposting on the wider concerns of families with disabled children including health and social care.

To build positive working relationships with colleagues, contributing to a culture of mutual respect, trust, and shared responsibility.

To work collaboratively as part of a team, sharing and supporting colleagues to deliver a reliable and responsive helpline service.

To respect diverse experiences and perspectives within the team and contribute constructively to problem‑solving and decision‑making.

To enter accurate enquiry data on the Contact database in a timely manner ensuring appropriate follow up actions to calls and accurate written notes.

To keep up to date on law and guidance relevant to education in England and to be aware of education law relating to Wales, Scotland, and Northern Ireland.

To communicate, be flexible and responsive, with team members, to ensure coverage of the helpline rota.

To ensure the helpline operates in accordance with confidentiality, safeguarding, privacy and data-protection policies and procedures.

To provide a high-quality service, with commitment to ongoing service development, improvement and good practice.

 General duties

In common with all Contact staff, the post holder will be expected to work in accordance with the aims of Contact and to observe the policy and procedures set out by the directors of the charity.

The post holder will be expected to assist with any reasonable duty at the request of the line manager for the post.

Staff will be expected to attend and participate in Contact staff meetings and the staff annual conference.

Staff will be expected to attend training events relevant to their specific responsibilities.

Staff will be offered supervision, support and annual appraisal incorporating their training needs.

Development Manager for Yorkshire Dales Millennium Trust Consultants Ltd

Full time 35 hours per week (part-time considered) | £39,010 - £44,303 | Initial 18 month fixed contract with the aim that this will become a permanent role if successful | Mix of office and home working

Yorkshire Dales Millennium Trust (YDMT) is seeking a driven and entrepreneurial professional to lead and grow our charity’s trading arm, YDMTCL. This is a newly created and exciting opportunity for someone with strong business development and leadership skills to build on the success of our Landscape Design team, while also originating and leading your own projects to strengthen commercial performance and impact.

About the role 

YDMTCL currently delivers landscape design services through a team of two Landscape Architects, working across urban, rural and community regeneration projects. The team combines strong technical expertise with creative design skills to deliver high quality green infrastructure and green space solutions.

The company currently has an annual turnover of under £100,000 and a clear ambition to double this over the next two to three years. The postholder will play a key role in driving this growth and will be expected to make significant progress towards this target during the 18 month contract period. All profits generated by YDMTCL are gifted back to the charity, directly supporting its charitable objectives.

This role will be primarily focused on the trading company, with approximately 90% of time dedicated to YDMTCL and up to 10% supporting the wider charity. You will originate and lead your own projects, creating vital new income streams for the organisation. Your work will focus on integrating ecology and landscape design to deliver innovative, high quality projects that contribute meaningfully to nature recovery. 

We believe the role will be a highly rewarding one, and a real opportunity for someone to shape, lead and take ownership of YDMTCL, while working for a fantastic organisation and benefiting this wonderful area and its communities.

About you 

We are seeking an experienced professional with a strong track record of working in multidisciplinary environments to lead and grow YDMTCL. You will bring proven business development and leadership skills to support and expand our Landscape Design team, building on its existing success and increasing commercial performance.

Commercially astute, you will demonstrate a strong history of income generation and business growth, ideally within conservation, land management, landscape design and/or ecology. You will lead the development of vital new income streams, building and delivering an active pipeline of revenue generating projects aligned with the charity’s aims.

About Yorkshire Dales Millennium Trust 

YDMT is a charity doing big things to help to protect and enhance People, Landscape and Wildlife in the Yorkshire Dales.  

For 29 years we have delivered diverse and inspirational projects, helping to plant 1.6 million trees and securing the future of more than 850 hectares of wildflower hay meadows, creating habitats for our wildlife and combatting climate change. We are passionate about inspiring disadvantaged groups and future generations to care for this special area. Our new three-year strategy is centred around building partnerships that increase the scale and pace of nature recovery.

Pro Bono Community is seeking a Training and Volunteer Coordinator to help us achieve greater access to justice.

Pro Bono Community is a registered charity that has developed specialised training programmes for students, trainees and lawyers covering the practical skills involved in delivering free legal advice and areas of social welfare law. In conjunction with the training, the charity arranges and manages volunteering placements at Law Centres and other advice agencies. The charity’s activities include a number of grant-funded projects which the coordinator will be heavily involved in.

We are looking for individuals to join our team who share our aims and mission and are driven to make them a reality.

About the role

Pro Bono Community is looking for a Training and Volunteer Coordinator to help us run programmes aimed at improving the amount and quality of access to justice by training law students and others and then placing them to work as volunteers at advice agencies.

The Training and Volunteer Coordinator will report to and work alongside the Director to undertake work supporting the charity’s activities with a focus on recruiting and training students and lawyers and then coordinating volunteering placements for them at Law Centres and advice agencies. The role also includes administrative work relating to a pioneering digital advice clinic the charity runs in conjunction with a Citizens Advice agency in London.

This is a full-time role with a salary of £31-35,000 depending on experience and the charity is seeking to appoint someone with knowledge of training and the legal/advice sectors and/or experience in a similar role. Occasional weekend work may be required. The role will involve working from home with some travel involved to London and elsewhere in support of the charity’s activities. The role includes annual leave of 25 days and a workplace pension scheme.

Responsibilities

Training and General Administration

· Producing and printing publicity and training materials

· Maintaining databases, content management systems, websites, social media and other tools

· Dealing with enquiries, including those made via the PBC mailbox and telephone line

· Organising the location and timetabling of training programmes

· Liaising with trainers and others to facilitate training

· Attending training programmes and assessments where necessary

· Keeping attendance records

· Monitoring development of the training content and facilitating discussions between stakeholders/authors

 

Volunteer coordination

· Arranging volunteer placements with advice agencies

· Designing and implementing rotas for volunteering

· Managing PBC’s online volunteer portal and volunteer activity logs

· Monitoring attendance and feedback

· Reacting to problems arising from attendance and other issues

· Dealing with volunteer enquiries

· Liaising with advice agencies on volunteers’ performance

· Dealing with enquiries from advice agencies

 

Monitoring and Evaluation

· Assisting advice agencies to evaluate volunteers’ impact through focus groups, surveys and other research tools

· Collating and analysing data

· Coordinating monitoring and evaluation reporting

· Designing and implementing monitoring and feedback tools

· Reviewing and revising monitoring and evaluation processes

 

Partnership management

· Working with the Director to:

o Develop and maintain productive relationships with Law Centres, advice agencies, universities, law firms and other stakeholders

o Identify and source partnership opportunities

o Explore new ways of working with partners 

 

Competencies

Essential

· Administrative experience in the legal, educational or voluntary sectors

· Excellent organisational and interpersonal skills

· Strong written and oral communication skills

· Attention to detail

· IT skills

· Ability to work well independently and as part of a team

· Very good internal and external stakeholder management skills

· Problem solving

· Ability to identify areas for improvement in processes and policies

· Ability to be flexible and assist with different aspects of the project as necessary

· Use of initiative

 

Desirable

· Legal background

· Knowledge of or experience in the free legal advice sector

· Knowledge of or experience in the training/HE sector

· Experience of working with volunteers

· Knowledge of digital training and communications tools

 

Job Description

Job Title: Digital Content Officer – SEND

Responsible To: Senior Parent Adviser - SEND

Team Membership: Helpline/IAS- (Information, Advice and Family Support Directorate)

Hours: 14 hours a week  

Salary scale:

Scale point 26
£32,168.00 FTE
£12,867.20 – actual (14 hours a week) plus £26.00 a month home working allowance

Contract: Fixed – until 31 March 2027

Location: Home based - UK

Job Purpose:

To write engaging plain English website copy on SEND law and related education law matters in England.

To help ensure the provision of quality information, advice and support to parent carers.

Main Duties: 

 To write quality plain English copy for the Contact website.

To review, edit and update existing SEND and education related copy on the Contact website.

To work with the education helpline team to identify and prioritise the information and advice needs of parent advisers and parent carers.

To write and develop content to respond to common SEND and related education law concerns of parent carers.

To help ensure our information and advice reaches more families by working with the comms team to promote our IAS through social media, and digital channels.

To build positive working relationships with colleagues, contributing to a culture of mutual respect, trust, and shared responsibility.

To respect diverse experiences and perspectives within the team and contribute constructively to problem‑solving and decision‑making.

Demonstrates awareness of education legislation, statutory guidance, and good practice in England.

A commitment to the provision of quality information and advice.

 General duties

In common with all Contact staff, the post holder will be expected to work in accordance with the aims of Contact and to observe the policy and procedures set out by the directors of the charity.

The post holder will be expected to assist with any reasonable duty at the request of the line manager for the post.

Staff will be expected to attend and participate in Contact staff meetings and the staff annual conference.

Staff will be expected to attend training events relevant to their specific responsibilities.

Staff will be offered supervision, support and annual review s incorporating their training needs.

• Location: Birmingham 
• Permanent Contract: 12 month Fixed term (Maternity Cover)
• £30,000-£32,000 per annum 
• Hybrid- 1 office day a week (with additional expectation to be able to travel across Birmingham and the Black Country for ad hoc sessions)

As a Delivery Manager (DM) you will be responsible for the oversight and delivery of the regional Envision programme. This includes managing delivery staff and ensuring quality assurance is in place to achieve the agreed KPIs and outputs.

Working closely with Regional Managers you will ensure schools and business partnerships are in place to enable delivery of the programme and support the delivery team to organise logistics of sessions.

You will also work closely with the Programme and Impact team, including the Director of Programmes and Impact, Impact Manager and Quality Assurance Manager to ensure your team is delivering high-quality impactful sessions.

Key Responsibilities:

• Programme Management: Lead all aspects of the delivery of the Envision programme ensuring ongoing monitoring against milestones and outputs.
• Impact Management: Oversee regional data collection and contribute to regional and national programmes and impact reviews.
• People Management: Support Regional Managers in leading a high-performance regional team.
• Uphold Envision’s values and be a role model for young people and volunteers.

Essential Experience, Knowledge and Competencies:

• Experience of project management - highly organised, with the ability to work with initiative and manage your own time to meet deadlines.
• Experience of managing staff - Coordinating others to ensure they are on track to meet deadlines whilst supporting their development.
• Experience of delivering programmes with young people - including preparing engaging sessions and facilitating sessions with young people.
• Experience of working with stakeholders - Building a strong rapport with stakeholders by setting clear expectations and delivering on these- Understanding the needs of partners and the challenges they face.
• Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture.

Desirable Experience, Knowledge and Competencies:

• Experience in delivering in education partnerships - Understanding the needs of partners and the challenges they face.
• Understanding of, and/ or lived experience of, the barriers that young people face, that contribute to the education and employment gap.

Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview. 

To apply you must please read the full application pack 

Please note:

- Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.

- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.

- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.

Deadline: Sunday 10th May, midnight

Welcome to Ada

At Ada, the National College for Digital Skills, our mission is to empower the next generation of diverse digital talent. By combining high-quality education with deep industry partnerships, we are expanding the talent pipeline, diversifying the tech sector, and transforming lives.

As a specialist Further Education college, all our 16–19 students study Computing, while our Higher Level and Degree Apprentices work in high-demand disciplines within innovative, blue-chip companies.

Bridging the Skills Gap

The UK’s digital skills gap costs the economy an estimated £63 billion annually in lost GDP. Ada addresses this by equipping young people with the specific skills the industry requires. Since being announced by the Prime Minister in 2014 as England’s first new FE College since 1993, we have consistently excelled, earning "Good with Outstanding features" in our first two Ofsted inspections.

Our Reach and Impact

We operate from state-of-the-art campuses in Victoria, London, and Ancoats, Manchester, fostering a supportive, values-driven environment for students and staff alike. Our current learner demographics reflect our commitment to inclusion: 33% Female 62% Ethnic minority backgrounds 27% Low-income households 48% From low-income areas. Our London Sixth Form currently enrolls 216 students, delivering nation-leading results: The qualification achievement rate (QAR) is 84% with those from disadvantaged backgrounds (measured as eligible for  FSM) at 88%. The BTEC pass rate achieved is 100%, with 65% of learners attaining the highest grades (Distinction* or Distinction). The  programs successfully lead to 91% positive destinations for learners.

Expanding our curriculum

In response to our successful roll out of T Levels from September 2024 we are expecting to expand the offer of the program in Digital Software Development with up to 75 learners across both our campuses with London hosting up to 50 learners. This includes a 315-hour industry placement and a comprehensive skills program designed to launch successful careers in tech.  We are also looking ahead to launching new V Levels in 2027 in response to the DfE launch of distinct programmes of study.

Key aspects of the role and main duties

• Teach Computer Science to Ada students, maintaining outstanding standards of teaching, learning and assessment.

• Support the college in developing an inventive approach to teaching, learning and assessment in computer science so that all students are challenged effectively and enabled not simply to achieve high outcomes but also to gain an excellent understanding of the subject which propels them into successful progression routes.

• Prepare high quality learning resources that reflect the Ada Approach to Collaborative  Professionalism. 

• Provide academic and pastoral support for students in their lessons, as well as support outside lessons (e.g. after college or during part of lunch) to ensure that every student makes continuous and effective progress.

• Support student progress by providing constructive feedback both in lesson and on homework submitted that systematically checks learners’ understanding, identifies misconceptions accurately and provides clear, direct strategies for improvement.

• Provide written feedback on students’ progress to the college, to parents/carers and to students themselves where appropriate and as directed by Senior Leaders.

• Be a Team Lead (Form Tutor) and support, through mentoring and intervention, the personal development and academic progress of the students in your Team in line with Ada’s Social Mission and commitment to diversity and inclusion. 

• Ensure you incorporate relevant industry support into your classroom teaching, e.g., through guest speakers, industry visits, subject competitions and that you take an active part in Ada’s industry projects.

• Participate fully in the learning community of Ada teachers, for example by regularly observing colleagues and welcoming observations in return and by contributing enthusiastically to discussions around teaching and learning.

• Provide or contribute to written assessments, reports and references relating to individual students and groups of students.

• Participate in arrangements for preparing students for public examinations and in assessing students for the purposes of such examinations.

• Attend professional development activities either at Ada or elsewhere to improve and enhance your own practice, including attending meetings which take place outside of normal working hours.

Person Specification

Essential qualifications and experience

• Degree level qualification in a relevant subject

• Qualified teacher status (QTS) / PGCE / Lecturer qualification (QTLS) 

• Delivery of Computer Science/ Computing  at Level 3 with an excellent track record of results

Desirable qualifications and experience

• Enthusiasm for teaching Computer Science to a high standard

• Embodiment of Ada’s values: Curiosity, Creativity, Collaboration, Rigour and Resilience

• An educational vision aligned with the college’s high aspirations.

• Genuine passion and belief in the potential of every student

• Ability to engage and inspire students and support learning 

• A desire to innovate and try new approaches, being reflective and learning from mistakes.

• A commitment to on-going subject and personal development 

• Strong collaborative working skills

• Strong interpersonal, written and oral communication skills

• Excellent organisational and time management skills

• A willingness to work flexibly and where necessary outside of normal working hours

Personal qualities

• Enthusiasm for teaching Computer Science to a high standard

• Embodiment of Ada’s values: Curiosity, Creativity, Collaboration, Rigour and Resilience

• An educational vision aligned with the college’s high aspirations.

• Genuine passion and belief in the potential of every student

• Ability to engage and inspire students and support learning 

• A desire to innovate and try new approaches, being reflective and learning from mistakes.

• A commitment to on-going subject and personal development 

• Strong collaborative working skills

• Strong interpersonal, written and oral communication skills

• Excellent organisational and time management skills

• A willingness to work flexibly and where necessary outside of normal working hours

  Safeguarding
  The successful candidate will be required to apply for a Disclosure and Barring Service (DBS) check when appointed to the post.

  Equal Opportunities

  Ada, the National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

  • To provide and promote equality of opportunity in all areas of its work and activity;

  • To recognise and develop the diversity of skills and talent within its current and potential community;

  • To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;

  • To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;

  • To promote good relations between individuals from different groups.

  Applicants with Disabilities

  Ada, the National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If there is anything in this regard that you would like to discuss in relation to your application please contact the HR department.
  Sponsorship

  Sadly, we are unable to offer sponsorship for this role, so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.

  Thank you for your interest in Ada, the National College for Digital Skills and Good luck with your application.

About us

Our mission is to make life better for carers. Across the UK today, 5.8 million people are carers, supporting a loved one who is older, disabled or seriously ill. We provide information and advice on caring, help carers connect with each other, campaign with carers for lasting change, and use innovation to improve services. 

About the role

Due to an expansion in our work to provide training and e-learning to raise awareness of unpaid carers and of the issues and challenges they face with a range of professionals, we are excited to recruit a Training and Learning Officer to lead our work in this area. The post holder will develop, maintain and deliver a suite of e-learning, and in person and online training.

About you

You’ll have knowledge and experience of designing, developing and delivering training. You’ll be experienced in conducting research and analysing data with an understanding of the issues impacting carers, and the systems in which they operate. You’ll be a strong communicator and be able to balance a diverse range of projects.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation; fostering an environment and working culture that celebrates and promotes diversity and inclusion.  We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role, dependent on the needs of the applicant.

We are proud to be an Employers for Carers member. We have signed the Menopause Workplace Pledge and achieved the Disability Confident Employer accreditation. We aim to offer interviews to those who have a disability covered under the definition outlined in the Equality Act 2010 and who meet the minimum criteria for the role. The minimum criteria can be found under the Essential section of the Person Specification of the recruitment pack. Please let us know if your application is being made under the Disability Confident Scheme.  You are not required to share the nature of your disability or long term health condition. You will need to state in your email application that you are making your application under the Disability Confident Scheme as you consider yourself to be disabled, or as having a disability. If you meet the minimum criteria then you will be offered an interview.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply, please email the recruitment team to discuss.

The closing date for applications is Friday 15 May 2026 at 5pm.

Personal statement (no more than one side of A4), CV, personal details form and completed monitoring form should be emailed to us. The information on the form will be treated as confidential and used for statistical purposes only. These forms will not be treated as part of your application.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.