Educational Projects Manager Jobs in Nottingham

About the PKD Charity

Founded in 2000, we’re the first and only UK charity solely dedicated to improving the lives of an estimated 70,000 individuals and their families affected by polycystic kidney disease (PKD) in the UK.

PKD is a range of life-threatening inherited conditions that can cause kidney failure and affect other organs in the body such as the liver, brain, heart and bowels. Most people with PKD live with an uncertain prognosis, intermittent pain and infections, and then have to undergo life-saving dialysis or transplant in their 50s. A few babies have a rare form of PKD which results in death during pregnancy or shortly after birth; the surviving children often have to have either a kidney or liver transplant before the age of 10.

We provide reliable, accredited information, advice and personalised support. We raise awareness of the burden of PKD, both clinical and psychosocial. We fund research aimed at understanding more about PKD and the discovery of therapies that will improve quality and longevity of life.

We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About the role

The role will be joining the small, committed team at the PKD Charity and presents an exciting opportunity for someone to play a key role in helping make a significant difference to people affected by polycystic kidney disease. 

You will be responsible for developing and delivery the fundraising strategy and meeting income targets across various income streams including Community and Events, Corporate, Individual Giving, Legacies and Major Donor fundraising. 

We are looking for a committed, highly motivated and creative fundraiser who is confident and excited about working across all areas of fundraising and generating income for a small national charity. As the sole fundraiser at the charity, you will be comfortable working independently.

Responsibilities

Fundraising Strategy 

• Lead on the development and implementation of our fundraising strategy which will maximise income generation from a range of sources including Community and Events, Individual Giving, Legacies, Commemorative Giving, Corporate and Major Donor Fundraising. 
• Monitor and evaluate the success of all communications and fundraising activity and to use this learning to inform and shape the future of our activity in this area throughout the organisation. 

Community and Events Fundraising 

• Market and recruit for a programme of national sports and challenge events including the London Marathon and Great North Run. Supporting our participants to achieve their fundraising targets 
• Develop and deliver new and existing fundraising events and activities that will engage with the PKD Charity community. 
• Secure new income from community audiences through referrals and introductions from existing supporters and sourcing of new funders within the community, including businesses, social groups, clubs and societies, religious groups and schools. 
• Recruit, manage, and develop a network of volunteers to support fundraising activities in communities around the UK and help raise awareness of polycystic kidney disease and the charity. 
  

Individual Giving 

• Manage the ongoing development and implementation of a regular giving strategy, to maximise unrestricted income, recruit new regular givers and reduce attrition rates. 
• Work with the team to support the recently launched legacy fundraising and commemorative giving strategy, to maximise income. 
  

Corporate and Major Donor 

• Lead on the cultivation and stewardship of supporters, including the account management of partnerships with businesses.
• Work closely with the Chief Executive to develop relationships with major donors and support the development of a major donor programme. 
• Ensure that the organisational CRM database usage is optimised to facilitate major donor fundraising. 
• Work with other organisations to maximise joint fundraising opportunities. 
  

General Responsibilities 

• Develop and manage the fundraising budget, ensuring efficient allocation of resources 
• Create and maintain income pipelines aligned to income targets, prepare reports and contribute to monthly management information. 
• Oversee the development and maintenance of the organisation’s supporter CRM database, ensuring efficient and appropriate data capture and data analysis for the purposes of effective stewardship, fundraising and communications
• Record and acknowledge donations appropriately
• Assist with the organisation of PKD Charity support events when required.
• Lead on the creation and ordering of fundraising materials and resources 
• Ensure ethical, best practice and compliant fundraising activities; stay up to speed with best practice within fundraising and the charity sector; identify areas of compliance, new areas of opportunity and innovation within the sector 

About us 

Myeloma UK is the only organisation in the UK dealing exclusively with the incurable blood cancer myeloma and related conditions. We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

About the role

 This is a new role within the Philanthropy and Strategic Partnerships team responsible for developing and leading our major donor programme. Myeloma UK is embarking on an ambitious five-year income generation strategy, which aims to increase income from £5m to £10m by 2028. This position will play a critical role, working alongside the Head of Philanthropy and Strategic Partnerships to double the income we raise from major donors and family trusts by securing 5-6 figure grants for a range of innovative and life changing programmes – including patient and family support, research and advocacy. The Philanthropy Manager is also responsible for managing and supporting the Philanthropy Officer in securing mid to high level donations from individuals.

The major donor programme at Myeloma UK is established - we have a strong community of existing high-level supporters and have identified significant potential donors within our community - but these opportunities have not been fully leveraged in the past. Building on this foundation, and a major fundraising Gala planned for Spring 2024, there is a significant opportunity to transform this area of fundraising and this role will be instrumental in delivering a step change in our approach. The role requires outstanding relationship building skills, and the ability to work with high-net-worth individuals, to build credibility and trust and inspire them to support Myeloma UK.

About you

You will be an experienced major donor fundraiser with the ability to secure 5-6 figure gifts and lead others to do the same. You will be a strategic thinker, who is ready to lead and implement our major donor strategy alongside the Head of Philanthropy and Strategic Partnerships.

We need someone with exceptional relationship management skills with the ability to nurture high value relationships and also work closely with senior colleagues, Trustees and other volunteers to build deep and long-lasting donor relationships. It will be crucial to work closely with colleagues across the charity to identify fundraising priorities, develop fundraising propositions and involve them in the cultivation and stewardship of key relationships.

You will be a skilled communicator and negotiator with the ability to communicate complex scientific information in an engaging way. We need someone who can build relationships from scratch, uncover donor motivations and convey the importance of Myeloma UK’s work to inspire support.

 How to apply

 If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending us a CV that sets out your career history, with key responsibilities and achievements together with a covering letter telling us more about you and what you think makes you a good candidate for this role.

Applications close on Sunday 10 December. Interviews will be held remotely w/c 18 December 2023. You may be asked to do a task prior to your interview.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates.

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

To provide high level, quality administrative support to The Harmony Project Schools Team to ensure the smooth delivery of the second field trial in support of the idea of a Nature Premium, funded by the Aurora Trust.

Key Tasks: 

Project Set Up

• To coordinate applications and recruitment of schools to the field trial, maintaining the SharePoint and Daylite systems.
• To coordinate agreements and grant distribution to successful schools using DocuSign software.
• To work with Schools & Curriculum Resources Coordinator to ensure that the proposed projects incorporate progression towards integration of a Harmony approach to the curriculum 
• To support all schools in accessing the initial training films on the Harmony approach and principles 
• To coordinate introductory live webinar for all schools

Monitoring and Evaluation 

• To monitor the weekly evaluation reports, and ensure schools complete them 
• To gather data from participating schools i.e. numbers and demongraphics
• To analyse evaluation data into raw findings to feed into the project evaluation report
• To support the writing of the project evaluation report
• To coordinate team members’ zoom meetings with and visits to participating schools
• To arrange photography, permissions and indexing of photos gathered during the projects
• To assist the schools team administration by managing and maintaining project-related paper and electronic filing system incl. Daylite.
• To assist the schools team in the preparation of reports to The Harmony Project Board and associated organisations.

Communications and Social Media

• To liaise closely with all other staff members and maintain good communication.
• To be the admin and moderator on the project’s Facebook group 
• To liaise with Marketing lead to promote the work on our social media platforms
• To produce draft content for our social media platform
• To run a weekly, internal project management meeting, and where appropriate issue agendas, minutes, actions and zoom link creation 
• To support the schools team in maintaining excellent relationships with a range of individuals and organisations and dealing any correspondence and information requests both promptly and appropriately
• To maintain confidentiality at all times in relation to VIP contacts
•  To attend the weekly Monday morning Schools on-line team meeting
• Welcome and invited to attend the weekly Thursday morning wider, in-person Resources team meeting in Walton-on-Thames.

Event Management

• To coordinate celebration event or events at the end of the project. These may be on line or in real life.

Financial

• To manage any correspondence in relation to Schools project finance in liaison with the Head of Business Development and Operations.

Misc

• Any other tasks required to support the education team.

PLEASE SEE JOB SPEC ATTACHED FOR THE PERSON DESCRIPTION

Contract: Fixed Term Contract until 31st March 2025

Hours: Up to 24 hours per week, home based.

Salary: £27,334 - £29,777 pro rata

Join us!

Contact a Family is a national charity for families with disabled children. We provide information, advice and support, and bring families together so they can support each other. We campaign to improve their circumstances, and for their right to be included and equal in society.

Your role

The successful applicant will join the established Participation and Business Development team as a project coordinator for the delivery of our Early Years SEND programme, funded by the Department for Education. The role of project coordinator involves planning, coordination and liaison of this multi-layered project to ensure the highest quality of delivery.  Experience of project or programme management and working in partnership with external organisations is a fundamental requirement of the role.  Experience of managing and delivering training online is an advantage, including monitoring participant feedback. The role holder will be expected to quickly familiarise themselves with the core content of the Early Years programme and be confident to promote those products and services with external organisations.

What we're looking for

We are looking for an individual with strong experience of managing projects, coordinating work with statutory and voluntary organisations, and delivering training and facilitation. This will be someone with experience of community development, particularly with underserved and under-represented communities. They will be self-motivated and be able to effectively network with teams and external organisations to develop and build relationships to achieve programme outcomes. Communication, report writing and IT skills including knowledge of online meeting platforms will also be critical to success in this role. Knowledge and experience of Special Educational Needs and Disability (SEND) in England including an understanding of co-production and the positives of parent engagement is an advantage and helps to reinforce the delivery of the Contact offer. Working knowledge of equalities, diversity and inclusion principles and practices is an advantage, as is an awareness of Early Years education and childcare also an advantage

Job Description

For the full job description please head to our 'work for Contact' page of our website and download the job pack.

How to apply

Please visit our website and return a completed application form along with an equal opportunities monitoring form (downloadable as part of the job pack) by the date stated below.

Important dates

Closing date:  10am 1st December 2023
Interview date: 8th December 2023

Supervising Practitioner

Compass is the provider of Mental Health Support Teams (MHST) in education settings in the city of Derby and Derbyshire, Lancashire, Birmingham and is expanding the service into new areas from January 2024. 

If you have the passion and drive to deliver evidence-based early interventions for children and young people, working across both educational settings and the community read on…

We have an opportunity arise for two supervising practitioners based from our new Centre of excellence in Glossop. We are also looking for Supevising Practitioners, in Derby, Lancashire and Birmingham.

This role is a real opportunity to help shape the services we provide with children, young people, families and educational settings and to develop your career in mental health support to children, young people and families.

Successful candidates who do not already possess the post graduate certificate in supervision will be supported in undertaking a year in part-time study.

The MHST are early intervention mental health and emotional wellbeing services. The service delivers evidenced based interventions for children and young people with mild to moderate mental health needs.

About You

You will need to demonstrate in your application that you have the ability to study at degree level and have a core professional qualification relevant to mental health, for example mental health nursing, cognitive behavioural therapy, EMHP or equivalent. You should also have post graduate experience working with children and young people and an understanding of the principles and practice of CBT and clinical supervision.

Candidates will either have a Post Graduate Certificate in Supervision or ability and willingness to attain PG Cert. within the first year of employment.

You will be knowledgeable and experienced in working with CYP with mental health needs; completing mental health assessments, providing practice supervision and support as well as providing specialist care directly to children and young people and families.

Applicants must have excellent communication skills and be able to network with other agencies as central to the role.

You must possess a full driving licence and have access to a vehicle. An enhanced level DBS check is required for this role.

About Us

It is part of the MHST Trailblazer Programme, which has been commissioned following the ‘Transforming Children and Young People’s Mental Health Care Provision: A Green Paper’ (2017).

At Compass we positively encourage applications from all members of the community, regardless of gender, race, faith, disability, gender reassignment, age or sexual orientation and encourage applications from people who have experiences in life which enrich skills and empathy. This is part of our commitment to equality and developing a truly inclusive and representative workforce. We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.

Benefits

We offer a range of benefits including:

• 27 days’ holiday + bank holidays, rising to 32 days over time
• Life assurance at 2 x basic salary
• Competitive contributory pension scheme
• Family-friendly policies
• 24/7 Employee Assistance Programme and OH service
• Enhanced sick pay
• Excellent learning & development opportunities and career progression
• Annual performance / salary review

This is a fixed term position from January 2024 until the end of August 2024.

Please note the closing date for this role is 10pm on Tuesday 5th December 2023.

--

The Organisation

ImpactEd Evaluation (part of ImpactEd Group) is an award-winning social enterprise that exists to help evaluate, understand and improve impact in education. In our education system, we invest huge amounts of time, money and energy in different programmes and interventions to improve outcomes for pupils. Yet far too often, we don’t know what is working – and what isn’t. We address this evaluation deficit, helping organisations and schools to better understand what is working to make a difference to the lives of young people. We do this through a combination of hands-on partnership, training and consultancy, and our digital platform which makes monitoring and evaluation quicker, easier and more effective.

Since being founded in 2017, we have grown rapidly. In 2018, we won the Teach First Innovation Award; in 2019, our work was profiled by the Department for Education; and in 2020, we published the largest pupil-facing piece of research into the impact of lockdown, winning the Fair Education Alliance Scaling Award in the same year. Since then, we have expanded to reach over 1000 schools, 80 education organisations and more than 250,000 young people annually. We are a skilled team of over 30 people, supported by a Board with a track record of social impact and educational development.

This year we have expanded to create the ImpactEd Group, which supports purpose driven organisations to make better decisions using high quality evidence. Our strategy is currently being updated to this effect. As a social enterprise moving towards employee ownership, our commitment across all parts of the Group is to empower our partners to make better decisions on behalf of their beneficiaries and empower our team to make decisions on behalf of the organisation.

The Opportunity

We work with both schools and education organisations such as charities, universities and education technology companies (our ‘impact partners’). Our work with impact partners focuses on helping these organisations to develop their impact evaluation methods and deliver evaluations. We divide this work into four different strands: evaluation design, capacity building workshops, use of our School Impact Platform and external evaluations.  This role revolves around the implementation of the School Impact Platform in particular and focuses on some large-scale projects commencing shortly.

We are looking for a candidate who can lead on school onboarding and engagement. This means they have to have knowledge of the school context and how schools work internally as well as be comfortable communicating with different stakeholders in schools. In particular, you would be supporting schools as they are being onboarded onto the platform (meaning setting up their accounts and data collection tools) and follow up with them regularly to ensure good quality data collection is happening. You would work closely with our Impact Partnerships Officer, who will lead on the project, and our platform lead, who will provide support from a technical and product development side. You would need to be strong in written communication and enjoy engaging with schools and answering their queries.

About You

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Understanding of the UK education system including understanding of school data, roles and terminology

• Experience of working within an administrative and/or customer service role.

• High IT literacy (ability to learn how to use new systems quickly)

• Track record of effective process and project management.

Why Us?

As an organisation we care deeply about creating a meaningful place to work and supporting people to grow personally and professionally. These are reflected in our organisational values and our associated commitments to:

• Agile and flexible working: responsive management, flexible hours, hybrid or fully remote working

• Personal excellence: we invest significantly in professional development, including an external mentor for every staff member, an individual CPD budget, and formal and informal training and support

• Mental health and wellbeing: access to health and wellbeing advice and free therapist support

Diversity and inclusion at ImpactEd Group

As a growing organisation we are committed to:

• Becoming increasingly representative of the sector and geographies that we operate in

• Providing a positive experience of work as part of an inclusive culture led by our organisational values

• Maintaining an annual EDI action plan - led by the internal team and supported by a Board sponsor

What to expect from the recruitment process:

• All applications are anonymised until the point of interview

• We use a recruitment system, Applied, which debiases the recruitment process

• We implement a standardised interview template and competencies matrix.

To Apply

To apply, you will be asked to submit your CV and answer 3 work-based scenario questions and 1 motivation question. 

Applications close at 10pm on Tuesday 5th December 2023. Interviews will take place on 12th and 13th December.

Who we are looking for:

We are seeking a dedicated and creative Content Writer with a strong educational background to join our team. The ideal candidate will be instrumental in developing new digital educational materials and updating existing resources to enhance our educational outreach. This role is pivotal in ensuring our content is engaging, informative, and up-to-date, reflecting the latest trends and research in the fields of gaming and gambling. The role will suit a dynamic, collaborative individual who enjoys working with multiple stakeholders.

Main Role & Responsibilities:

The Content Writer: Training Resources will be responsible for creating high-quality educational resources, tailored for digital delivery, which focus on gaming and gambling awareness. They will conduct thorough research, as well as reviewing and updating existing resources, to ensure all learning materials are factual, engaging and relevant. Thie role will work collaboratively with subject matter experts and teams across Ygam, managing briefs and projects effectively to meet deadlines and expectations.

At Ygam, we are committed to safeguarding and protection of children and vulnerable people in our work. We will do everything possible to recruit only suitable people to work with children or vulnerable people.

Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued. We welcome the unique contributions that you can bring and encourage people from underrepresented backgrounds to apply to join our team, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodiverse people and armed force veterans. We are Disability Confident and offer a guaranteed interview for candidates with a disability who meet the essential criteria for this role. 

Job Description

Job Title: Education Officer

Department: Services

Reports to: Early Intervention Project Manager

Hours:  21 hours (over three or four days a week, days to be confirmed)

Location: Home-based, with travel across England and occasionally Wales and Northern Ireland

Salary: £29,870 (pro rata)

Purpose of the role

To lead on Shine’s exciting and innovative Education Project supporting our young members to have the best opportunity to achieve their potential within education. Whilst raising also awareness within schools and education settings of Spina Bifida and Hydrocephalus

Shine delivers support, information and advice to individuals and families whose lives have been affected by Spina Bifida and Hydrocephalus, or associated conditions, across England, Wales and Northern Ireland.

Shine’s Corporate Plan (2022 to 2027) sets out seven ambitious strategic goals. This role will focus primarily on supporting the delivery of:

Goal 1: Enabling babies and children with Spina Bifida and/or Hydrocephalus to achieve their potential

Goal 2: Empowering young people with Spina Bifida and/or Hydrocephalus through knowledge, confidence and skills to manage their conditions and thrive

Both goals drive Shine’s ambitions to provide the foundations for improved health, equal access to educational opportunities, social and emotional outcomes for babies, children and young people living with Spina Bifida and/or Hydrocephalus, and associated conditions and they grow and develop, and journey through key stages of life.

Shine is uniquely placed to listen to the needs expressed by children/young people with Spina Bifida and/or Hydrocephalus, and their families, to offer early intervention strategies for these specific educational needs.

Project Delivery

Shine has a clear vision for the Education Project and a framework in place to take the project to the next phase.

We are looking for an exceptional team member who will be able to continue with the progress we have made over the last year and ensure delivery of Shine’s education project: supporting children and young people aged 2 to 25 years.

The project activities will include:  

● Lead on the development and delivery of Shine’s education service for Spina Bifida and Hydrocephalus.

● Provide condition-specific information and advice relating to education to our members, parents and support groups

● Be the ‘knowledge expert’ for Shine staff for complex education referrals

● Maintain knowledge of changes in education legislation in England, Wales and Northern Ireland and how these relate to children/young people with Spina Bifida and Hydrocephalus

● Organise and facilitate Shine education-related member events (online and face to face)

● Develop and deliver presentations and training, raising greater awareness of Shine and Spina bifida/Hydrocephalus across the education sector

● Provide training to Shine’s Services and Health teams to upskill them around issues affecting our members in educational settings i.e. access to EHCPs, managing personal care in school, school transport etc

● Review existing and develop new education resources for Spina Bifida and Hydrocephalus in partnership with others where appropriate

● Working with other national charities, expand Shine’s educational offer to include co-morbidities affecting our members such as epilepsy, ASD and ADHD, learning disability etc, and how these conditions may impact on hydrocephalus and learning

● Actively promote Shine membership to prospective new members, parents, education professionals and education settings, whilst developing a clear understanding of parents’ increasing expectations of their child’s education, addressing learning, equal access, rights and inequality issues

● Review and further develop the recording of education information, statistics and records on Shine’s membership database

● Develop and maintain an education service evaluation process that captures the positive impact that Shine’s interventions have

● To support any funding application highlight case studies, maintain data and record monitoring and evaluation as required

● Identify fundraising opportunities for Shine across education settings and liaise with appropriate Shine Fundraising team members

● To ensure that Shine’s safeguarding policies and processes are followed and

staff are aware that it’s ‘everyone’s responsibility’

Any other duties in line with the job role.

Person Specification

Experience – essential

● Qualification in relevant discipline - teaching, psychology, special educational needs

● At least 3 years’ experience of working in an education/learning setting

● A clear understanding of current education legislation in England, and awareness of key differences in Wales & Northern Ireland

● Experience of working with neurodiverse children/young people and how living with Spina Bifida and/or Hydrocephalus might affect learning and behaviour

● Evidence of presenting at regional/national events and facilitating training to professionals and parents

● Clear understanding of the importance of working within safeguarding policies and procedure and GDPR

● Proven ability to work alone, remotely with others and as part of a national team

● Have the vision to review, develop and transform Shine’s education services, maintaining the focus specifically on Spina Bifida and Hydrocephalus

Experience – desirable

· Working with children and young people with disabilities, particularly Spina Bifida and/or Hydrocephalus

· Developing and delivering opportunities to enable and empower people with Spina Bifida and / or Hydrocephalus to achieve their developmental goals

· Multi-disciplinary working and advocacy

· Successfully developing a base of local, regional and national contacts/partners who can enhance delivery of Shine’s Strategic Goals

· Evidence of marketing education services to individuals, schools and professionals

· Evidence of CPD within the education sector

Knowledge, skills and abilities – essential

· Excellent communication skills, both verbally and written

· Ability to develop and deliver professional presentations and training in a variety of settings

· IT literate with a good knowledge of Microsoft 365 and databases

· A non-judgmental approach to working with people

· Enhanced DBS/Access NI check

· A sound knowledge of both child and adult safeguarding policy, procedures and reporting

· Willingness to travel and work occasional evenings and weekends

To apply, please submit your CV and supporting statement (your statement should be no more than 2 pages A4), which should outline your interest and explain how you meet the role criteria.

CVs without a supporting letter will not be considered.

Closing date: Thursday 7th December 2023

Interviews (online): Friday 15th December 2023

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.

Please note we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.

This is a key role with the Social Research Association (SRA), a friendly educational charity and membership body.  As our Training Coordinator, you'll balance planning and organising skills with your people skills, to help our training programme thrive. Providing training is a vital part of our purpose, helping researchers gain the skills and knowledge they need.  We run around 150 training courses a year with our stable of expert trainers. 

You’ll be responsible for planning and organising our annual programme of short courses, working closely with trainers, attendees, the website manager and staff.  Candidates don’t need to know anything about research and a background in training is not essential either, as long as you can offer the skills, experience and dependability to coordinate a large scale programme of activities.

We’re a small and well-run organisation, with a friendly and busy team.

This exciting opportunity has arisen due to retirement of the existing team member, who has agreed to stay on for a considerable handover period.

Who we are

The Social Research Association (SRA) promotes excellence in social research.  It was founded in 1978 and has been a registered educational charity since 2008.

We are a growing organisation, small but ambitious, with a staff team of six providing membership and training (our two main income-generating services) to the UK social research community. Events, publications and guidance are devised by volunteer groups and staff, and a board of trustees ensures governance and oversight.  There are currently over 1500 individual SRA members from across the profession, in government, universities, research agencies, charities, and consultancies. 

Our ambitions are to support the sector to deliver the best research possible by sharing practical expertise, experience, resources and a community in which members of the social research sector can engage with one another. As a driving force in the social research sector, we want to create positive impact however we can. Recently, this has extended to commissioning and sharing insight about diversity and inclusion among researchers, and continuing that work to support greater inclusion amongst research organisations and in how research is conducted.

Summary:

Training Coordinator  - permanent contract

Hours:  full-time, 37 hours per week

Salary:  £26,000 – £30,000 depending on experience

Location:  home based, with occasional visits to London for meetings or events

Holidays:  28 days + 8 public holidays

Reports to:  Operations Manager

Role duties:

Organise training activities

· Plan the future requirement for each course on a rolling basis

· Assess the demand for each course and seek to match availability to this

· Work with our freelance trainers and partners to arrange dates for their courses

· Liaise with the website manager to make each course available for registration

· Write publicity material, including marketing emails

· Represent the SRA’s training programme as the first point of contact for attendees and trainers alike.

· Update and liaise with trainers as course dates approach

· Monitor course registrations and arrange additional publicity as needed

· Generate attendance lists and other course materials

· Maintain key records, follow up any late-payers

· Gather and share feedback on courses for quality improvement purposes

Troubleshoot live courses

· On course days, respond rapidly to queries from trainers and attendees

· Work closely with the person providing tech support to ensure full attendance

PERSON SPECIFICATION

We're committed to creating an inclusive culture where everyone can reach their full potential.  We encourage applications irrespective of age, disability, sex, gender identity, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion or belief. To ensure that everyone can apply and be part of our recruitment processes, where needed we will make reasonable adjustments to accommodate candidates.

Job-related experience and/or lived experience

Essential

· Experience of coordinating the delivery of projects, activities, products or services

· Experience of working in a fast-paced admin environment, with the ability to manage your own workload and balance priorities to meet deadlines

· Able to work flexibly across varied activities

· Experience of building relationships with internal and external stakeholders
 

You must be legally able to work in the UK, with a reliable internet connection at home and a quiet place to work.

Desirable

· Experience of working in the UK charity sector

· Experience of working in a small organisation

· Experience and/or understanding of the social/market research sector

· Experience of content management systems and email marketing software

Skills and abilities

Essential

· Highly organised, detail-focused

· Excellent at maintaining relationships with great interpersonal skills.

· Resourceful and practical with excellent problem solving skills and initiative

· Good communication skills

· Collaborative and adaptable, able to work with a range of individuals

· Good literacy and numeracy

· Competent user of MS Office suite, particularly MS Excel.

Final deadline:  Wednesday 6th December 2023

You'll be asked for:

• your current CV, and
• a covering letter that focuses on answering these questions:

1. Why are you interested in this role?  (Up to 150 words)
2. How do your experience and skills make you a good fit for this role?  Please refer to the person specification. (Up to 500 words)

First interviews will be held by video conference on Weds 13th and Thurs 14th December, and you'll be notified if you have been invited to interview by close of play on Monday 11th.  Final interviews to be held in the week of 8th January.

Title: Funded Programmes Consultant 
Location: global - remote
Type of contract: consultant
Expected duration: two years (max. 448 days)
Contact: Head of Philanthropy
Fees: based on skills and expertise and will be paid at the national rate for the country in which the consultant is based

Changing the world takes passion and dedication

Isn’t it time that your passion and dedication be channelled towards a career and community that genuinely change lives?

If you...

• want to transform your own life by transforming the lives of others
• crave a career that creates opportunity for others
• desire to make dreams come true for those who never thought it possible
• know that education is the foundation from which we can change the world
• believe that today’s young people can transform tomorrow
• strive for world peace and global sustainability
• dare to dream

...then an assignment with UWC could be the change you need.

UWC (United World Colleges) is a global family of schools with a powerful difference. With a shared goal of working towards global peace and sustainability, we bring together young people from around the world to study in one of our eighteen schools on four continents. There they don’t just learn how to be great at passing exams. They learn how to communicate across cultural boundaries. They develop the skills to be a changemaker. They design and engage in initiatives that transform their lives and the lives of those around them for the better. And they stay a “UWC-er” for life, becoming part of a global community of 60,000 changemakers transforming the lives of others.

One of the things that makes us the most proud is our network of over 4,000 dedicated volunteers, who make up the UWC national committees in charge of finding and selecting students in more than 150 countries worldwide. Our national committee volunteers - UWC alumni, parents of UWC students or alumni, education professionals and community leaders who believe in UWC’s mission - make it possible to seek out the most promising and diverse students in each country, with over 80% of students selected by UWC national committees receiving a scholarship.
Do you want to support our UWC national committees and make sure many more young people get this life-changing opportunity?

Working with us will inspire and challenge you

Driving a mission to make the UWC experience available to tomorrow’s changemakers, irrespective of their background, beliefs and economic means demands colleagues with passion and dedication, and a talent for transformation. Our students go on to become leaders in politics, NGOs, social enterprises, community movements, charities, and business. For life, they remain dedicated to the UWC mission and many of them remain in close contact with us, their school, and their peers.

This is what fuels us at the UWC International Office (UWCIO). We are based in London and Berlin, and we are the executive arm of UWC International, a registered charity in the United Kingdom and Germany. We collaborate closely with all stakeholders from across the UWC movement, including our volunteers and 60,000 alumni, and we serve UWC International’s governance bodies.

Are you our new Funded Programmes Consultant?

UWC International is seeking a Funded Programmes Consultant to lead the implementation of important scholarship programmes focused on post-conflict reconciliation, refugees and aspiring young students from disadvantaged communities selected to attend a UWC school. The Funded Programmes Consultant will work with the Philanthropy team, a team of seven people raising funds for and managing funded scholarship programmes.

The Funded Programmes Consultant will be responsible for a wide range of activities, including collaborating with colleagues in project countries, outreach to young people eligible for the scholarships we offer, and coordinating their selection and support once they join UWC. The position is a donor-funded assignment for a fixed term of two years. The work location can be anywhere in the world, with most of the team working in the European time zone.

Scope of Work

Funded Programmes Implementation

• Manage the implementation of important scholarship programmes, including the scholarship programme with RISE, an initiative of Schmidt Futures and the Rhodes Trust
• Build and manage processes to ensure effective delivery and initiate improvements
• Support and coordinate promotion and outreach as well as student selection in project countries remotely
• Coordinate various teams’ contributions to the donors' funded scholarship programmes
• Ensure regular effective communication with external and internal stakeholders
• Ensure timely operational and financial reporting to the donors
• Supervise programme staff in project countries remotely
• Oversee programme budgets
• Ensure effective programme monitoring, evaluation and reporting.

UWC Refugee Initiative

• Support the expansion of foundational programmes for refugee scholars
• Develop other support mechanisms for refugee students
• Liaise with many stakeholders from the UNHCR to high-level government officials and institutions as well as volunteers and schools/colleges.

Philanthropy and Fundraising

• Facilitate the growth and development of UWC's presence and networks in programme countries and at the regional level
• Support new programme development including fundraising
• Perform any other tasks relevant to the programmes and role
• Report to the Head of Philanthropy and Senior Advisor for International Fund Development.

Key Deliverables

• Scholarship programmes’ deliverables (oversight of the scholarship reporting roster, the financial management roster, the scholarship statements, the students' letters, the onboard/offboarding materials, the promotion materials and the project guidelines)
• Regular written and oral communications with donors and all project stakeholders (meeting minutes, briefings, presentations)
• Bi-annual and final donor reports including financial and narrative reporting, monitoring and evaluation reports
• Oversight of the project Google Drive folders documenting all relevant documentation related to the programmes (deliverables, contracts, reporting, communication)
• New funded programmes proposal writing including project objectives, activities, deliverables, planning and budgeting.

Essential knowledge, skills and experience

• Demonstrated experience in managing programmes at the 6-8 figure level
• Proven ability to deliver and report upon agreed individual and team targets and plans within set deadlines
• Effective interpersonal and communication skills (oral and written), ability to communicate confidently and engagingly at all levels and in different cultural contexts
• Excellent written and verbal communication skills in English, with a strong attention to detail
• Experience in managing complex projects, including leading intercultural teams
• Highly numerate with the ability to monitor and manage financial information, setting and reporting on project budgets, multi-year projections
• Knowledge of the global education sector and issues affecting young people, especially from less advantaged groups, in the pursuit of quality educational opportunities
• Experience working in a fast-paced beneficiary-focused/ donor-focused environment while maintaining flexibility and resilience to deal with challenges calmly and constructively.

Aptitudes

• Strong interest in UWC’s mission and values, and a willingness to engage with issues of relevance to the UWC movement
• Ability and willingness to travel globally
• Ability to work on own initiative and as part of a team

Desirable knowledge, skills and experience

• Experience in working with volunteers
• Experience in working with refugee youth
• Fluency in or excellent knowledge of other world languages

Other relevant information

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and approachable.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those who are ready to travel with us.                                                     

Safeguarding

It is expected that the consultant will travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required. We will also take up references during the selection process. Satisfactory references and criminal record checks are required before any offer is confirmed. Referees will not be contacted without your consent.

Additional Information

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under UWC International’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible for ensuring that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract.

Application Process and Deadline

Please submit your application including your CV and cover letter in English (each a maximum of 2 pages). Your cover letter should:

• Indicate how you heard about this role.
• Outline your experience and ability to complete the assignment.
• You should also include details of where you are currently based, the proposed
• consultancy fee and your availability to take up the assignment.
• Please provide the name and contact details of two referees; including their job title and the capacity in which you are known to them. We will not contact your referees without first letting you know. Please also indicate how you heard about this role, in your application.

Please note that applications without a cover letter, including the information requested above will not be considered.

Deadline for application: Thursday 7 December 2023 12.00 noon (UK time)

Interview dates:
First round interviews will be held 13 and 14 December 2023
Second round interviews will be held 18 and 19 December 2023​

Please note the closing date for this role is 9am on Thursday 7th December 2023.

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The Organisation

ImpactEd Evaluation (part of ImpactEd Group) is an award-winning social enterprise that exists to help evaluate, understand and improve impact in education. In our education system, we invest huge amounts of time, money and energy in different programmes and interventions to improve outcomes for pupils. Yet far too often, we don’t know what is working – and what isn’t. We address this evaluation deficit, helping organisations and schools to better understand what is working to make a difference to the lives of young people. We do this through a combination of hands-on partnership, training and consultancy, and our digital platform which makes monitoring and evaluation quicker, easier and more effective.

Since being founded in 2017, we have grown rapidly. In 2018, we won the Teach First Innovation Award; in 2019, our work was profiled by the Department for Education; and in 2020, we published the largest pupil-facing piece of research into the impact of lockdown, winning the Fair Education Alliance Scaling Award in the same year. Since then, we have expanded to reach over 1000 schools, 80 education organisations and more than 250,000 young people annually. We are a skilled team of over 30 people, supported by a Board with a track record of social impact and educational development.

This year we have expanded to create the ImpactEd Group, which supports purpose driven organisations to make better decisions using high quality evidence. Our strategy is currently being updated to this effect. As a social enterprise moving towards employee ownership, our commitment across all parts of the Group is to empower our partners to make better decisions on behalf of their beneficiaries and empower our team to make decisions on behalf of the organisation

The Opportunity

Understanding which interventions and programmes are likely to make the biggest difference to the life chances of young people is more important than ever. As School Partnerships Officer, you will work to ensure that our school and multi-academy trust partners are empowered to effectively monitor and evaluate their work to make a bigger impact.

You will be the first point of contact for a portfolio of partners who you will work with to deliver our programme of support, track their engagement on the School Impact Platform, and ensure retention and long-term partnerships. Day to day, that could mean helping a school to get set up on the platform, supporting a school to understand whether their new tutoring intervention is having the desired impact on disadvantaged students, or working with a Multi-Academy Trust to monitor pupil wellbeing and meta-cognition across their schools.

As a varied role in a growing social enterprise, the opportunity has a mix of partnership and account management responsibilities combined with support for school-based research. You will help manage our renewals cycle, ensure our schools get the most out of working with us, and identify opportunities for partnership growth and engagement.

About You

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Understanding and experience of the UK education system.

• Experience of partnership and account management, particularly in relation to programme delivery or supporting engagement with digital products.

• Experience of sales and managing renewals or upsells.

• Research, evaluation or statistical experience, particularly in education or youth work.

• A real understanding of the challenges within education, and a passion for helping schools to address them.

Why Us?

As an organisation we care deeply about creating a meaningful place to work and supporting people to grow personally and professionally. These are reflected in our organisational values and our associated commitments to:

• Agile and flexible working: responsive management, flexible hours, hybrid or fully remote working

• Personal excellence: we invest significantly in professional development, including an external mentor for every staff member, an individual CPD budget, and formal and informal training and support

• Mental health and wellbeing: access to health and wellbeing advice and free therapist support

Diversity and inclusion at ImpactEd Group

As a growing organisation we are committed to:

• Becoming increasingly representative of the sector and geographies that we operate in

• Providing a positive experience of work as part of an inclusive culture led by our organisational values

• Maintaining an annual EDI action plan - led by the internal team and supported by a Board sponsor

What to expect from the recruitment process:

• All applications are anonymised until the point of interview

• We use a recruitment system, Applied, which debiases the recruitment process

• We implement a standardised interview template and competencies matrix.

To Apply

To apply, you will be asked to submit your CV and answer 3 work-based scenario questions and 1 motivation question. 

Applications close at 9am on Thursday 7th December 2023. First round interviews will take place Wednesday 13th and Thursday 14th December and second round interviews will take place on Wednesday 20th December.

JOB TITLE: CEO

SALARY: £250/day

HOURS: 2 days/week (16 hours delivered flexibly across the week as needed)

CONTRACT: Freelance

REPORTING TO: Chair of the Trustee Board

LOCATION: Remote (with some travel to meetings and events in London)

DIRECT REPORTS: Outreach Programme Manager, Partnerships Programme Manager and Community Manager

JOB SUMMARY

This post offers an exceptional opportunity to develop, manage and lead Lightyear Foundation at an exciting time in our journey. Our new CEO, in conjunction with the Board of Trustees, will implement the strategic and operational direction of the charity. Key activities will include: providing leadership; managing all aspects of our programmes, staff, volunteers and fundraising; and being an effective advocate for the charity and its beneficiaries. You will manage a new core team of three (Outreach Programme Manager, Partnerships Programme Manager and Community Manager), and will be responsible for ensuring financial control and leading on good governance across all aspects of the charity.

About Lightyear Foundation

Lightyear Foundation is a small but mighty national charity committed to breaking barriers to disabled children participating in STEM (science, technology, engineering and maths). Disabled children face multiple disadvantages in education, careers and life skills and are all too often excluded from STEM. We exist to ensure that no disabled child is denied the opportunity to love and learn from these subjects or to go on to contribute to society in these fields. 

We work directly with disabled children in special schools, inclusion pods and community groups, designing and delivering immersive sensory science experiences, deep learning labs and work inspiration visits to exciting STEM venues. We also work directly with STEM organisations through our SEN in STEM Network, a unique national network bringing the sector together to break down barriers to inclusion by sharing best practice and practical solutions, and through training and special projects which help STEM organisations improve access to their materials, venues, processes and activities for disabled children.

MAIN DUTIES AND RESPONSIBILITIES

Lightyear Foundation is a small but fast-growing charity. We are now at a pivotal point in our growth and have ambitions to increase our reach and to diversify our income, enabling us to play an even more significant role in dismantling barriers to inclusion. We have been awarded a grant to secure our core team roles for three years, which has enabled us to sustainably appoint a small team for the first time. We are looking for an experienced small charity CEO to lead this new freelance team, building on the excellent work of their predecessor and the many exciting opportunities ahead of us.

Leadership

• Be the face and voice of the charity – our principal ambassador.
• Lead, support, engage and motivate all staff: we are a small team of part-time freelancers across the new core team and the wider specialist delivery team, so creating a sense of community and collaboration is fundamental to our success.
• Seek out, develop and maintain effective working relationships with all relevant organisations and individuals to promote the work of the charity and facilitate the implementation of its strategic objectives.
• Leverage networks with other charity leaders to share and gain best practices to achieve our mission.
• Be a role model for staff and partners in relation to work ethics and culture.

Strategy

• Liaise with the Board in relation to the development of the charity’s strategic vision and be responsible for leading its implementation.
• Be responsible for the development and delivery of the charity’s agreed business plans.
• Identify and assess strategic risks, issues and opportunities and take responsibility for initiating and leading associated changes.
• Seek out and implement opportunities for innovation and ensure that Lightyear Foundation remains at the forefront of positive change in increasing access to STEM.
• Establish and implement best practice for the management, development and engagement of staff and volunteers.

Operational Management

• Be responsible for the implementation of all the charity’s operational plans.
• Take executive responsibility for all functions including programmes, administration, finance, fundraising, marketing, communications and IT.
• Ensure that Lightyear Foundation’s programmes, contracts and projects are delivered to the highest standard with due regard for timescales, targets and budgets.
• Take overall responsibility for the recruitment, management and effective deployment of freelance staff, applying robust HR processes covering recruitment, performance management, appraisal and remuneration.

Finance

• Lead and direct the financial planning, forecasting, control, reporting and management of the organisation's finances and resources, to include support for, and engagement of, Trustees and sub-groups to ensure regulatory compliance and sustainable organisational growth.
• Take executive responsibility for the financial leadership of the charity, including forecasting and strategic budget leadership.
• Ensure that the charity’s financial resources are managed effectively and that Lightyear Foundation remains in good financial health, identifying risks and taking appropriate action.
• Liaise with the Board to develop and lead on the implementation of the charity’s financial plans, including setting budgets, formulating income generation strategies and overseeing all fundraising activities.
• Maintain effective financial management and control systems; ensure delivery within budgets and to performance targets and oversee production of management accounts, statutory accounts, impact reports and annual reports.

Fundraising

• Create, own and deliver Lightyear Foundation’s income generation strategy.
• Diversify income away from a reliance on grants to include greater individual, community and corporate support.
• Manage our key relationships with funders, including providing timely reports and updates.
• Proactively identify new funding opportunities, creating and submitting applications or proposals as needed.

Governance and Compliance

• Liaise with the Board to ensure that the charity’s overall governance structure, policies and procedures are appropriate and effective, taking remedial measures and implementing changes as necessary.
• Attend all Board meetings (held four times a year, usually on a Monday early evening) and prepare a written report in advance of each meeting detailing matters of interest and concern regarding the charity’s activities during the previous period.
• Ensure that the Board is made aware in a timely fashion of any matters requiring its attention.
• Develop and maintain effective operational policies and processes in all the charity’s functions. Review and update scope and content to meet legal, regulatory and best practice needs.
• Ensure that the charity complies with best practice in all areas of operation, including filing annual accounts with the Charity Commission and Companies House on time.

Health and Safety

• Oversee the safeguarding of the children with whom the charity works through rigorous DBS procedures and staff/volunteer training.
• Ensure that collection and protection of personal information complies with current Data Protection regulations.
• Ensure that all of the charity’s activities are conducted safely and that Health and Safety policies are understood and followed by everyone.
• Ensure that all major risks are identified and regularly reviewed and that systems and procedures are in place to mitigate all such risks; be responsible for the development and implementation of the charity’s Risk Register.

General Responsibilities

• Carry out any other duties as may be reasonably requested.
• Be conversant with all aspects of the operation and willing to cover and provide support across the team should the need arise.

PERSON SPECIFICATION

Key Skills

• Genuine passion for Lightyear Foundation’s mission and values.
• Proven experience in leading a charity through growth, including a track record of successful fundraising and programme management.
• Strong strategic thinking and planning skills.
• Excellent communication and interpersonal skills.
• Demonstrated ability to build and maintain relationships with diverse stakeholders.
• Financial acumen and budget management skills.
• Ethical and transparent leadership style.

You’ll resonate deeply with the way we understand disability and our approach to working with children and the STEM sector. You’ll be excited at the possibilities for growth that are now available to us, and you’ll have the confidence and determination to provide us with decisive leadership and drive us through a significant next step in our evolution as a charity.

Even if you don't possess all the listed experience or skills, we encourage you to apply and showcase your unique strengths and capabilities. At Lightyear Foundation we embrace diversity. We’re therefore encouraging applicants from all backgrounds and especially those from black, Asian and minority ethnic groups as well as those with lived experience of disability. 

Practicalities: Possession of a satisfactory Disclosure and Barring Services (DBS) Check at Enhanced level will be required. The successful applicant will be asked for details of two referees. As a freelancer, you agree to take full responsibility for the payment of all income tax, assessments and National Insurance.

HOW TO APPLY

Please send us your CV and short cover letter explaining your interest in the role to Elle Wilks, Deputy CEO, by 5pm on Thursday 30th November, using the Quick Apply button. Please provide details of your notice period and/or availability to start the role if successful.

We are seeking applications from ambitious and committed individuals who are keen to work closely with senior leaders at the University in a highly productive environment. This is a busy, exciting and diverse team to be a part of, working with colleagues within the University and externally.

You will provide a full confidential support service to members of the UEB, as well as the wider Executive Team that will include diary management, coordination of events, project coordination, administering finance processes, committee servicing and occasional out-of-hours support.

To be successful, you will:

• have experience of supporting at an executive level, preferably in a large and complex organisation
• be comfortable managing demands and reacting swiftly and positive to changing priorities and deadlines
• be capable producing professional standard minutes and reports
• have excellent interpersonal and communication skills
• be comfortable handling sensitive situations, recognising confidential issues and dealing with them appropriately and with full discretion

About us

Our Executive Services team provide professional, executive-level assistance and support to members of the University’s Executive Board (“UEB”), the senior leaders of the University. 

Challenging, interesting and constantly changing, the University of Derby is an exceptional place to learn and an incredibly rewarding place to work. 

We offer an extraordinary educational environment and specialise in identifying and developing individual potential. You can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to progress. 

Benefits

• Generous annual leave entitlement of 26 days + Bank holidays + 4 days concessional leave
• Competitive salary + Local Government Pension Scheme
• Suite of holistic wellbeing benefits and support including family-friendly policies, ill-health compensation, and robust Employee Assistance Programme
• Access to a variety of staff discounts at high street retailers
• Discounted onsite gym
• Discounted access to Devonshire Spa

Programme Coordinator

We are seeking to appoint an organised and reliable individual as part of a funded programme for schools. This is a great opportunity to be part of a rapidly evolving children’s charity.

This role offers flexible and home working.

Position: Programme Coordinator

Location: Remote/flexible

Salary: £23,000

Hours: Full-time, 37.5 hours per week (flexible)

Duration: Contract, Fixed term 2 year with possible extension 

Benefits: 25 days’ annual leave plus bank holidays and 5% Employer pension contribution, flexible working culture, employee benefits package (Medicash), regular continuing professional development opportunities.

Closing Date:  19th December

Shortlisting will be taking place on a rolling basis and the role may close earlier than advertised if a suitable candidate is found, so apply early to avoid disappointment (can you add to the advert).

About the Role

The main job role is to provide administrative support to the Programme Manager to ensure the smooth running of one or more educational programmes.

You will work closely with the Programme Manager to support the delivery of virtual training to teachers and senior staff at mainstream schools to improve the mental health and wellbeing of children and young people.

The role is crucial to the support of the charity’s programmes. It includes communicating with internal and external stakeholders, providing good customer service, and supporting projects as required, collaborating as part of an established Programmes Team.

Your main responsibilities will include:

• Administrative support
• Customer Service and Engagement
• Team support

About You

We are looking for an individual with excellent communication and organisational skills to help keep things running smoothly. You will enjoy the detail of a job, tidying up loose ends and gets a boost from supporting customers and colleagues. You will have the ability to listen to customers and colleagues with empathy, to think critically and solve and escalate problems appropriately.

As Programme Coordinator, you will be passionate about access to education for all and committed to providing a high-quality service to the educators looking to improve the mental health and wellbeing of children and young people.

You will have experience and/or knowledge of all or most of the following:

• Providing administrative support
• Good customer service skills, ability to respond professionally and clearly to queries
• Excellent organisation and collaboration skills
• Good written and verbal communication skills
• Experience of using IT packages such as CRM’S, Microsoft office and customer service platforms such as Zendesk.

Where an individual lacks specific experience of working in a particular area, they will be expected to demonstrate their potential to learn and their understanding of the skills needed to be successful.

Ideally you will also have an appreciation and understanding of the impact of social, emotional, mental health and wellbeing upon children and young people.

Applicants are asked to send a current CV and 2-page covering letter outlining evidence against the essential criteria in the job description, clearly identifying the skills and experiences applicable to the role.

Shortlisted applicants will be invited to take part in a two round interview process. The first round will consist of competency based questions. Further shortlisting may then take place before a second round interview. All interviews will be held virtually.

This recruitment process will be completed in line with our safeguarding policy and safer recruitment process.

We will take up references and will complete a DBS check before appointment, and any appointment will include a probationary period.

The charity is committed to ensuring that there is no discrimination on the grounds of age, disability, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex or sexual orientation at any stage of the recruitment process.

About the Organisation

With increasing numbers of children and young people affected by social, emotional and behavioural difficulties inhibiting their progress and limiting their life chances. The charity has developed a range of interventions and support to give vulnerable children and young people the opportunity to be the best they can be. Whether it is delivering certified training, supporting whole-school or authority-wide nurturing schools approach or promoting evidence-based research, the charity is providing quality support and resources to make nurturing provision a reality for pupils across the UK and beyond.

You may also have experience in areas such as Admin, Administration, Administrator, Coordinator, Programme Administrator, Programme Coordinator, Programme Administration, Programme Support, Customer Service, Customer Service Officer, Customer Service Agent, Customer Support.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.